Pyetsor

1. Does the organization have a functional or a process-oriented structure? 2. What is the relationship between the users and the IT organization with regard to decisionmaking? 3. Do groups have decision-making powers? 4. Has your organization been through a restructuring process during the past 5-10 years? 5. If yes, in which fields? Examples: institutional, financial, organizational structure, strategy, overstaffing, marketing and customer service. 6. Which do you consider the main drivers, motives or pressures for restructuring? (Examples: new company strategy, budgetary cuts, competition, change in government policy, public pressure) 7. How formal is the structure of the organization 8. Are administrative procedures formalised and documented 9. What is the staffing situation of your organization 10. Please rate to what extent you think that staff within the organisation understand their roles.