Government CIO Competencies

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GCIO ENABLING COMPETENCY

GOVERNMENT CHIEF INFORMATION OFFICER LEADING THE VALUE CREATION FOR DEVELOPMENT AND PERFORMANCE THROUGH INFORMATION AND COMMUNICATION TECHNOLOGY

Efficiency is doing the thing right. Effectiveness is doing the right thing. - Peter F. Drucker

GOVERNMENT CHIEF INFORMATION OFFICER (GCIO)


GCIO stands for Government Chief Information Officer, appointed as executive or senior manager who lead, direct and control the strategy, design, transition, operation and continual improvement of information and communication program and services of a government agency.

GOVERNMENT CHIEF INFORMATION OFFICER (GCIO)


GCIO represents the ability of the agency leadership to govern and manage the effective, efficient, reliable and sustainable integration of information and communication technology for organizational transformation, leading to better delivery of outcomes for the development agenda and expected quality of experience for the citizen.

GOVERNMENT CHIEF INFORMATION OFFICER (GCIO)


Competency Area 1 GCIO must be able to lead the development, communication and implementation of the organization, accountability, strategy and policy of creating value with ICT services to bring about transformative development and good governance.

GOVERNMENT CHIEF INFORMATION OFFICER (GCIO)


Competency Area 2
GCIO must be able to actualize the decision rights to enable the legal mandates, development agenda, strategic intention, fund requirement, enterprise architecture, technology solution, procurement option and performance metrics of the agency for the acquisition, operation and evaluation of information and communication technology services.

GOVERNMENT CHIEF INFORMATION OFFICER


Competency Area 3
GCIO must be able to direct the emergence of best-fit people, process, technology and culture that enable efficiency and effectivity in the strategy, design, transition, operation, security and continual improvement of information and communication technology services.

GOVERNMENT CHIEF INFORMATION OFFICER


Competency Area 4 GCIO must be able to lead the management of controlled objectives related to management of strategy, policy and legality, risks, process, financial, information, acquisition, project, service support, security, infrastructure, facilities, standards and people.

GOVERNMENT CHIEF INFORMATION OFFICER


Competency Area 5 GCIO must be able to create the culture of quality and security, metric based assessment, and use of lessons learned in the improvement of information and communication technology services for transformative development and good governance.

GCIO TRAINING PROGRAM


GOALS
The GCIO formulates , communicates and owns the organization, role, accountability, responsibility, expertise and work expected from an executive or manager appointed as Government Chief Information Officer. The GCIO performs capability assessment and benchmarking of knowledge, skills and character that are required in the quality performance of the Government Chief Information Officer. The GCIO writes, reviews and improves the competency roadmap for continual professional education and certification of both the technical and non-technical people who actualize performance in the ICT enabled services.

GCIO TRAINING PROGRAM


GOALS
The GCIO understands and perform the requirements and standards in leading, directing and controlling the different functions, risks, metrics, life cycle, processes and deliverables of enabling the value of information and communication technology to the business and service delivery of the agency The GCIO distinguishes and applies the use of best practice framework and standards to manage people, process, information, technology and culture in enabling the effective and efficient alignment of information and communication technology to the mandate, strategy and operation of the agency.

GCIO TRAINING PROGRAM


COURSE 1:
GOVERNANCE FRAMEWORK & MANAGEMENT STANDARDS
Principles of Governance Accountability Framework Clinger-Cohen CIO Competency Standards Core Governance Standards Service Management Standard Information Management Standard Information and Cyber Security Standards Quality Management Standard Capability Maturity Modeling Business Process Management Open Government Framework

GCIO TRAINING PROGRAM


COURSE 2:
STRATEGY, POLICY & ARCHITECTURE DEVELOPMENT
Strategic Management Performance Scorecards Risk Assessment and Management Policy Definition and Implementation Enterprise Architecture Development Program Log Frame Performance Base Budget Legal Framework and Implementing Rules and Regulation

GCIO TRAINING PROGRAM


COURSE 3:
ACQUISITION AND TECHNOLOGY
Acquisition Framework Acquisition Life Cycles Acquisition Process Sourcing Strategy and Contract Management Financial Management Procurement Regulations Technology Standards Technology Solution Framework Technology Skills and Certification

GCIO TRAINING PROGRAM


COURSE 4: PROJECT MANAGEMENT
Project Governance and Management Project Management Maturity Model Project Management Life Cycle Project Management Processes Solution Development Life Cycle Solution Platform and Framework Solution Quality Assurance and Testing Framework and Tools

GCIO TRAINING PROGRAM


COURSE 5: SERVICE MANAGEMENT
Service Management Roles and Responsibilities Service Management Life Cycle Service Management Processes Service Management Metrics Service Management Technology Solution

GCIO TRAINING PROGRAM


COURSE 6:
SYSTEMS AND TECHNOLOGY CONFIGURATION MANAGEMENT
Information and Communication Technology Configuration Management Information System Architecture Data Services Application Services Network Services Security Services Interoperability Framework Technical Reference Standards Capacity and Capability Metrics

GCIO TRAINING PROGRAM


COURSE 7:
INFORMATION AND CYBER SECURITY MANAGEMENT
Security Governance and Management Framework Information Security International Standards Cyber Security Body of Knowledge Security Risk Assessment and Mitigation Planning Security Management Life Cycle Information and Cyber Security Management Technologies

GCIO TRAINING PROGRAM


COURSE 8: PEOPLE SKILLS
Leading, Negotiating, Directing and Communication Skills Self Management Time Management Motivation Management Facilitation and Negotiation Management Communication Skills Team Building Work Ethics

GCIO TRAINING REFERENCES


Clinger-Cohen CIO Competencies Calder Moir IT Governance Framework IT Infrastructure Library Service Management Framework Controlled Objectives of IT IT Governance Standard NORAD Logical Framework Project Management Body of Knowledge Government Extended The Open Group Architecture Framework ISO/IEC 20000 IT Service Management Standard ISO/IEC 27001 Information Security Standard ISO/IEC 38500 Corporate Governance of IT Business Analysis Body of Knowledge Cyber Security Body of Knowledge CMMI Capability Maturity Model OECD Corporate Governance Guide Balanced Score Card Business Process Management Standards Risk Management Standards RA and IRR on E-Commerce, Data Security, etc.

Efficiency is doing the thing right. Effectiveness is doing the right thing. - Peter F. Drucker

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