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Instances For Optimization (27th May'13)
Instances For Optimization (27th May'13)
27-May-13
Ticket Number
1317491685
Com Priority
Normal
Subscriber ID
1942781940
27-May-13
1317495408
Normal
1919656546
27-May-13
1317478563
Normal
1938728079
27-May-13
1317506689
Normal
1937032012
27-May-13
1317506714
Normal
1918652498
27-May-13
1317506877
Normal
1981431139
27-May-13
1317506920
Normal
1973905205
27-May-13
1317507111
Normal
1926808974
27-May-13
1317507245
Normal
1917391210
27-May-13
1317507484
Normal
1920446570
Subscriber Location
gazipur,sadar,lokkigora
Union/Floor
Sadar/Pouroshova
Thana
Gazipur Sadar
dhaka_mirpur
Sadar/Pouroshova
Mirpur Dhk.
borondi area, hazupara union board bazar, near national university, vill-kamarjuri sec-12,rd-17,1st floor,uttara,dhaka.
Dhaka,savar
Ashulia
Savar
House-5, Ground floor, road-02, Block-C,banasree, Rampura Dhaka, Paltan Muktijoddha Shopping complex, Room: F 24, Hazi Camp Road, Airport, Dhaka dhaka,kotwali thana,shundorban sqaure market gulistan, area-kader market
1st Floor
Dhamrai
Konabari
Gazipur Sadar
Joydevpur, Gazipur
Sadar/Pouroshova
Gazipur Sadar
1st Floor
Uttara
Sadar/Pouroshova
Gazipur Sadar
uttara 12 no sect
Sadar/Pouroshova
Uttara
Gazipur, Konabari.
Konabari
Gazipur Sadar
District
Gazipur
Division
Dhaka
Alternate Contact
1942781940
B Party Number
0
Dhaka
Dhaka
1919656546
0 0 0
Dhaka
Dhaka
1938728079
0 0 0
Dhaka
Dhaka
1830375125
Gazipur
Dhaka
1918652498
Gazipur
Dhaka
1779519000
Dhaka
Dhaka
1713905205
Gazipur
Dhaka
1926808974
Dhaka
Dhaka
1938513075
Gazipur
Dhaka
1920446570
Ticket Status
Instance
Complaint Type
Bad voice quality
Instance
Instance
Instance
Indoor coverage
Instance
Low signal
Instance
Indoor coverage
Instance
Call drop
Instance
Instance
Instance
Low signal
CC Comment
customer face Bad voice quality problem||plz cheek the issue.
Optimization comments
(X: 90.361737 Y: 23.802469)Dhaka_mirpur_1 _Godharaghat R4 H-Block.As per customer he is facing Call Setup(mutiple retries) problem from last 3 days Please Check. Indoor coverage problem in his area. low signal prob+bad voice quality alt num 01676996957 As per customer facing network problem.sec-12,rd-17,1st floor,uttara,dhaka.(X:90.388035,Y:23.874665) As per customer problem not solved yet, CCD: (X: 90.328647 Y:23.944206 ) dist-dhaka, Savar-thana-, Uni: ashuliaVill: paragram ward-As per customer he is facing Bad voice problem from last 30 days & specillay at home. Please Check.
Coverage enhancement required, Check priorities with Marketing Coverage enhancement required, Check priorities with Marketing Coverage enhancement required, Check priorities with Marketing
Bad voice quality.add-House-5, Ground floor, road-02, BlockC,banasree, Rampura Call Setup( multiple retries),r:49/1,house:55 uttar jatrabari dhaka low signal problem.add- g-51 muktijoddha shopping complex Hazi Camp Road, askona uttara dhaka (1st floor) customer is facing indoor coverage problem,location:dhaka,kotwali thana,shundorban sqaure market gulistan.please check the issue Subscriber facing low signal problem , signal factulated .add- vill: baimail , uni:konabari , tha: sadar , dist: gazipur Indoor coverage problem .add vill: chanpara , uni: basamn , tha: sadar , dist: gazipur As per customer is facing call drop problem.Area: Dist:Dhaka Th:uttara, sec-12, House-28, nolvog main road Pls. check the issue and do the needful. Gazipur_sadar_ union: Vaiolgor_ vill: bhavanipur_ main road ar satha. As per customer face the problem last 12 days. maps doesnt work. Subscriber facingBad voice problem , signal factulated. add-h:573, rd:3 , sec:12 uttara dhaka.x:90.384149.y:23.867879 As per customer face the problem last 4 dyas.
Coverage enhancement required, Check priorities with Marketing Customer not responding Coverage enhancement required, Check priorities with Marketing Coverage enhancement required, Check priorities with Marketing Coverage enhancement required, Check priorities with Marketing Coverage enhancement required, Check priorities with Marketing Coverage enhancement required, Check priorities with Marketing Problem solved as per customer feedback.
add- uni: konabari_ bymail dhakin para_ , tha: sadar , dist: gazipur . As per customer face the problem last few days. X:90.326330.y:24.012611
Long
Lat
0
BTS
0
TT/WO No
0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
Operational Problem
Coverage enhancement required, Check priorities with Marketing Customer not responding
Operational problem. Power fluctuation Planned for DT caused this interruption. The customer faces mainly one sided call problem. Forwarded to responsible department.
NSS issue
The customer faces mainly echo problem. External Interference Forwarded to problem responsible department