Business Communication

Unit 5 Presentation Team Building

#1 Groups and teams

Teams are: highly organized, dedicated, committed, guided by mutual responsibility

Groups can only become teams through: discipline and unified action towards a common goal Teams become successful only if: members value a common goal and teams themselves value individual expression

#2 Where teams go wrong

Teams may go wrong due to different barriers: 1. 2. 3. 4. 5. 6. 7. 8. personality conflicts cultural differences language conflicting expectations hidden agendas failure to listen lack of communication skills the content of the common project itself

#3 Effective grouping
Effective grouping of teams involves: 1. 2. 3. brainstorming group mixing (= balancing us / them mentalities) influencing (= dialogue) rather than arguing (= debate)

#4 Roles of team members

Meredith Belbin identifies 8 roles that can be played by individual team members: # 1: The IMPLEMENTER # 2: The CO-ORDINATOR # 3: The SHAPER # 4: The PLANT # 5: The RESOURCE INVESTIGATOR # 6: The MONITOR EVALUATOR # 7: The TEAM WORKER # 8: The COMPLETER FINISHER

#5 Stages of team life

A typical team may go through the following 5 stages: # 1: FORMING # 2: STORMING # 3: NORMING # 4: PERFORMING # 5: MOURNING