Mediation Practice Guide: Sometimes We Have Differences..

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Sometimes we have differences...

MEDIATION PRACTICE GUIDE

What happened?

Wed like to do something

Mediation can help us to understand each other and clarify your differences

Are you prepared to talk to ............................... and to ............................... to tell what happened? yes no

Ill help you to talk without getting angry You have to explain what happened and to listen to the other, clarifying the problem and trying to understand how she feels. You need to respect the turns and dont interrumpt each other.

Tell me what happened

Now, you (write down here what your peer says)

I felt How did each of you felt?

He/she felt

I think he/she felt

How do you think she felt when...?

He/she thinks that I felt (write down here how your peer thinks you felt)

Which solutions can you think in to be fair to each other?

We could... Solution A

Solution B

Solution C

Which solution do you think is better?

We think that the best solution is ........ Because

Great, were friends again!!

Together youve reached an agreement. Now you know each other better and have reached a better understanding. Well meet again in a week.

AGREEMENT
Date We agree and with the mediator

Well meet again on Signature: Signature: Mediators signature :

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