Professional Documents
Culture Documents
RNO Routine
RNO Routine
Cell Hourly GSM, GPRS TRX Daily Follow up of previously escalated issues Tracker updates Frequency Audits (weekly or fortnightly) Neighbor Audits (weekly or fortnightly) Drive test analysis/reports Customer complaints
New Issues(CDR, CSSR, SD Blocking, TCH Blocking, IHSR, SDR, TBF Success Rate, TBF Drop Rate, BSS issues, Transmission issues, zero call)