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  • 07MCA24 Dec 2010

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    Amit Prasad
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    This document provides information for the Second Semester MCA Degree Examination in Management Information Systems to be held in December 2010. It lists 8 full questions covering topics like system development models, data collection methods, control systems, planning tools, information classification, MIS plans, organizational planning, business/IT planning, SWOT analysis, levels of processing, testing in TQM, decision making models and methods, CRM application components, HR management systems, client server models, and e-business models. Students are instructed to answer any 5 full questions out of the 8 listed.

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    This document provides information for the Second Semester MCA Degree Examination in Management Information Systems to be held in December 2010. It lists 8 full questions covering topics like system development models, data collection methods, control systems, planning tools, information classification, MIS plans, organizational planning, business/IT planning, SWOT analysis, levels of processing, testing in TQM, decision making models and methods, CRM application components, HR management systems, client server models, and e-business models. Students are instructed to answer any 5 full questions out of the 8 listed.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    10 views1 page

    07MCA24 Dec 2010

    Uploaded by

    Amit Prasad
    This document provides information for the Second Semester MCA Degree Examination in Management Information Systems to be held in December 2010. It lists 8 full questions covering topics like system development models, data collection methods, control systems, planning tools, information classification, MIS plans, organizational planning, business/IT planning, SWOT analysis, levels of processing, testing in TQM, decision making models and methods, CRM application components, HR management systems, client server models, and e-business models. Students are instructed to answer any 5 full questions out of the 8 listed.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    USN

    07MCA24

    Second Semester

    MCA Degree Examination,

    December

    2010

    Management
    Time: 3 hrs.
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    Information

    Systems
    Max. Marks: 100

    Note: Answer any FIVE full questions. 1 a. Describethe system development models. b. Explain the methods of data and information colle.ctionwith an example each. a. Explain the features of a reliable and effective control system. b. Name and explain the factors on which tools of planning are based.
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    a. Explainthe classification of information, based on application and user. (10Marks) b. What are the contents of the MIS plan? What is the purpose of each of them? Explain. (10Marks) a. With a neat diagram, explain the components of an organizational planning. b. Explain the business / IT planning process. c. What is SWOT analysis? Briefly explain.
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    a. What are the different levels of processing required to meet the information needs? Explain.
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    b. Explain the different kinds of testing in TQM. a. Explain the Herbert Simon model of decision making process. b. Explain the behavioural concepts in decision making. c. Explain briefly the methods that help the manager decide among alternatives.

    (10Marks)
    (07Marks) (06Marks) (07Marks)

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    a. What is CRM? Explain with a neat diagram, the application components of CRM. (10Marks) b. With a neat diagram, explain the Human Resource Management System. (10Marks) a. With a neat figure, explain the components of a typical three tier client server model. (10Marks) b. Explain the models ofE-Business. (10Marks)

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