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  • Kalpesh V Rane: Big Bazaar (Division of Future Group)

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    Kalpesh V Rane is seeking a position that allows him to grow and contribute to an organization's vision. He has over 4.5 years of experience in retail and marketing. Most recently, he worked for over 3 years at Big Bazaar as a Customer Service Team Leader, where he handled customer issues, generated reports, and managed staff. Previously, he spent a year as a Sales Representative for Servo Lubricants. He has a bachelor's degree in commerce and basic computer skills.

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    TRUPTI A

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    Kalpesh V Rane is seeking a position that allows him to grow and contribute to an organization's vision. He has over 4.5 years of experience in retail and marketing. Most recently, he worked for over 3 years at Big Bazaar as a Customer Service Team Leader, where he handled customer issues, generated reports, and managed staff. Previously, he spent a year as a Sales Representative for Servo Lubricants. He has a bachelor's degree in commerce and basic computer skills.

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    7 views2 pages

    Kalpesh V Rane: Big Bazaar (Division of Future Group)

    Uploaded by

    onlysameer
    Kalpesh V Rane is seeking a position that allows him to grow and contribute to an organization's vision. He has over 4.5 years of experience in retail and marketing. Most recently, he worked for over 3 years at Big Bazaar as a Customer Service Team Leader, where he handled customer issues, generated reports, and managed staff. Previously, he spent a year as a Sales Representative for Servo Lubricants. He has a bachelor's degree in commerce and basic computer skills.

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    of 2

    KALPESH V RANE Address: - Plot no 510,Room no 01,Kamble bldg,Shivsena office road,Juhugaon, Sector 11,VASHI,NAVIMUMBAI-400703. Mobile: - 9221165226/ c/o-9819311554.

    E-Mail ID: - kalpeshrane_2601@yahoo.com OBJECTIVE: To work with an Organization which is progressive and visionary, and to deliver the best to broaden my vision and to be an asset for the organization. PROFESSIONAL EXPERIENCE:In all 4.5 years experience.3.5 years in the retail industry and 1 year in marketing.With Bigbazaar (Division of future group), Servo lubricants (Indian oil corpration ltd) Bigbazaar(Future group) Since Aug 2006. A total of 3.5 years experience has grown from a Customer Service Associate to a Customer service Team leader .Presently intending for the customer service manager. Servo lubricants(Indian oil corporation ltd) From march 04 to feb 05 worked as a sales representative.

    Big Bazaar (Division of Future group)


    (Team leader- Customer Service Desk) Currently working as Team leader in Big Bazaar. Handling 5 staff members including 4 staff members, and 1 gift wrapping staff. Collects the items to be exchanged. Analyses the reasons for exchanges and tries to bring the exchange rate down. Makes and Authorizes Credit Notes and Refunds Generates Credit notes by making appropriate entries in Tp Linux. Makes announcements to enlighten the customer of the Schemes running in store . Maintains Cash Refund Register and Exchange Register with details. Collects customer feedback, Solves Customer problems & Checks facilities to the customer. Coordinates with Cashiers, DMs & ADMs in solving customers problems. Inspecting staff grooming Timings and shift management of Customer Service Associates..

    Servo lubricants(Indian oil corporation ltd)

    (Sales representative)
    Handling sales for Thane district Acheivimg targets. Sending periodic reports to the Superior.

    QUALIFICATIONS:S.S.C H.S.C T.Y.B COM 54% 69% 50% Second class First Class Pass class

    ADDITIONAL QUALIFICATIONS:Basic Computers: PERSONAL DETAILS:Date of Birth: Marital Status: 1st june 84. Single MS Excel, MS Word, MS Power point.

    (Kalpesh V Rane)

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