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Visual Management
Visual Management
Visual Management
QUICK SET-UP
Agenda
Time 08:00 08:10 08:10 08:20 08:20 08:40 08:40 09:15 09:15 09:30 09:30 10:45 10:45 11:15 11:15 11:45 11:45 12:00 12:00 12:45 12:45 13:30 13:30 14:15 14:15 14:30 14:30 14:45 14:45 15:15 15:15 16:00 16:00 16:30 16:30 16:45 16:45 Item
Opening Introductions What is Visual Management? Workplace Organization Break Team Exercise: 5S X-Tag Team Report Outs Visual Display Visual Measures Lunch Team Exercise: Visual Display & Measures QUICK Team Break out SET-UP Team Report Outs Break Visual Management Team Exercise: Area Assessment & Implementation Plan Team Report Outs Feedback Adjourn
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Visual Management
Module 1
Introduction
Welcome, to the Visual Management Workshop ! In this Opening Module we will discuss:
improvement
Give all associates a high degree of ownership in their work, and pride in their workplace
Increase communication by making information easier to understand
Workshop Objectives
Understand the 4 Phases leading up to Visual Management of the Workplace Apply the concepts and techniques for each phase through team exercises on the floor
Desired Outcome
Create a sense of Who we are and What we do Employ company standards to make key processes universally understood Make work decisions based on what we see Communicate all ways
Brainstorming Exercise
Lets think about things as they are today. ..
Safety
WPO
Process
The processes
Information access
People
Data
Machines
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Visual Management
Visual Measures
Visual Display
Workplace Organization
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Workplace Standards
Definition Objects or practices considered to be the example or model. Standards should be established by general team consensus.
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these benefits:
Universally understood Assure quality and consistency
ALTO
Eliminate variation
Make abnormalities apparent
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TPM
BOARD
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B O S CHART
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Workplace Organization
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Workplace Organization
5SS
Sort
Stabilize
Shine Standardize
Sustain
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Sort
The First S
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First S - Sort
Keep what is needed Eliminate what is not Identify what is out of place X - Tag
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Sort
Here Is A Good Example
X-Tag
Select a X-Tag leader Identify what is not needed Attach X-Tag Move to holding area Determine time to hold
X-Tag
X-Tag
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Stabilize
The Second S
Operator
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2nd S - Stabilize
A place for everything and everything in its place outlines labels shadow boxes Designated responsibilities color coded maps
X-Tag leaders
Make everything easy to find, use, and return
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Outlines or Footprints
The Third S
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3rd S - Shine
Cleaning is inspection Make cleaning everyday work Assign responsibilities
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Standardize
The Fourth S
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4th S - Standardize
X-Tag procedures Holding areas Cleaning procedures Location of items
Operating procedures
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Sustain
The Fifth S
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5th S - Sustain
Make it a habit
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Sustain
Everyone needs to do their part to keep things where and how they belong
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5SS
Sort X - Tag Keep what is needed Stabilize A place for everything Everything in its place
Shine Cleaning is inspection Standardize Rules for the first 3 Ss Sustain Make it habit Cooperation
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5S Checklist
ITEM Have unnecessary items been X-tagged? Are items neatly arranged? Are walkways/work areas clearly outlined? Are designated areas marked for incoming material? SORT Are materials located in designated areas? (Organization) Are designated areas marked for outgoing material? Is outgoing material located in designated area? Are information boards orderly? Is indicated information found? Is information current? Do excess materials have a specific location? Are excess materials in their location? Is there a place for everything? Is everything in its place? STABALIZE Is it easy to see what belongs where? (Orderliness) Are things put away after use? Are tools organized and located in specific place? Are only red containers being used for scrap? Is rejected material properly identified? Is rejected material stored in a designated area? Is process scrap located in separate containers? Is defective material located in separate containers? Are sort and stabilize complete? Are work areas clean? Are aisles clear? Are tools clean? Is any material found on the floor? Is equipment clean? SHINE Do machines show evidence of old oil leaks? (Cleanliness) Is cell inventory correctly identified? CATEGORY Yes No OBSERVATIONS
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5S Audit
Audits performed for 5Ss Visual display of current standings and progress Emphasis on Sustaining
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Points Needing Attention
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5S Supportive Strategies
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Color coding things is a fast, easy way to separate different items and to visually determine if something is misplaced
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Scrap
- Manufacturing scrap - Tubing - Mixed scrap-banding, cold rolled, stainless
- Process scrap
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Examples
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Examples
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gages
fixtures settings
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Point of Use
Tools Parts disposal Operating procedures Lock-out instructions Materials/Finished goods Information
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Point of Use
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Point of Use
Not enough room to store at the point of use, so make them mobile
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Point of Use
Fixtures rotate so they take up less space and are kept at the point of use
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Point of use
Information
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Safety
Exit
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Safety
Safety
-easily accessible?
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Safety
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WPO Exercise
5S and WPO checklist X - Tag
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X-Tag
Name:
Date:
Location:
Removal Date
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5S CHECKLIST
Instructions: Take a look around the work area and do a visual inspection. As you do the inspection place a check mark in either the OK column or the NOT OK column. Then place a numerical value in the POINTS column. Scores should be from 1 to 3, as follows: 1 = non-existent, the team has made no progress in this area. 2 = progressing, work has been done on this but the team lacks the discipline. 3 = implemented, being done on a regular basis. Please make any necessary comments in the OBSERVATIONS column.
ITEM Have unnecessary items been X-tagged? Are items neatly arranged? Are walkways/work areas clearly outlined? Are designated areas marked for incoming material? SORT Are materials located in designated areas? (Organization) Are designated areas marked for outgoing material? Is outgoing material located in designated area? Are information boards orderly? Is indicated information found? Is information current? Do excess materials have a specific location? Are excess materials in their location?
CATEGORY
OK
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5S Audit
Module 3
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Implement
5S
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Operations
Equipment Work Environment Progress / Achievements
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Checklists
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This location is
exclusively for
fire safety
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Eggs
Grade A
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in your plant ?
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Information Board
T P M Checklist
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Information Boards
What is the focus of this information board ?
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Performance Level
Goal Current
1 1
Safety Cleaning -Organizing Team Meetings & Activities Environmental Management Management at a Glance Process Capability & Control Problem Solving & Avoidance Coupled Manufacturing Production Scheduling Work Standards
2 3 4 5
WORLD CLASS
BEST IN CLASS
TRADITIONAL
LEADING LEARNING
1 2 3 4 5 Performance Level
7 8 9 10 11 12 13 14 15 16 17 18 19 20
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Quality System
Employee Commitment Supplier Development Knowledge Utilization
Management of Objectives
Quick Changeover
Performance Level 1
Goal Current
Safety/Health Leadership Vision & Executive Sponsorship Objectives/Improvement Planning Communication Learning & Personal Skills Development Managing Change Team Building / Teamwork Problem Avoidance
1 2 3 4 5 6 7
Idea Implementation
LEADING
BEST IN CLASS
LEARNING
WORLD-CLASS
TRADITIONAL
1 3 5
Supplier Development
C I Tool Utilization People Supportive Practices Valuing Continuous Improvement Environment Best Place To Work
8 9 10 11 12 13 14 15 16 17 18 19 20
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Performance Level
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Storyboards / Pictures
Electronic Marquees
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CAPABILITY
Machine Number Machine Type
Restudy Date Person Responsible
Potential Study Long Term Study
P1 Device
Cp Cpk Study Date
Characteristic
Capable
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To add impact
to visual displays, relate items to
a cost.
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Skills Assessment
Employee Name
Pla nt M ate rial Inv ent Ka ory nba n/S ing le S can Inv ent ory Ba rC ode Inv ent ory Re cei vin Ra g dio Fre que ncy (RF Tra ) kke rS can ner (IR Div L) isio n It em Ha zar dou sM atl Inv Inte ent r-P ory lan t Tr ans fers Pla (On nt B -Lin atc hR e) epo rtin g
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Problem recognition
Team encouragement
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Share success stories Recognize team achievements Communicate pride in our work
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Team Territory
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Daily shift start-up meetings are the place to communicate and share news and information.
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Initially this is led by supervision Note: Could be up to a month until the team is confident with what to do and natural leadership begins to emerge still, its important to give everyone an opportunity to facilitate the meeting and supervision often continues to participate to offer support, help remove obstacle and roadblocks and stay in tune with issues.
Team records decisions, actions & next steps on Primary Visual Display
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Common Territory
Shared Territory
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Extra !
ARVIN EXHAUST - FRANKLIN PLANT FLOWER - Cosmos
Extra !
October 17, 1997 BIRTHSTONE - Opal
Extra !
PRODUCTION PRESS
Happy Birthday
10/ 17 10/ 18 Audrey Lucas Lula V andeventer Siberto Gonzales David Koons James Patton 10/ 19 10/ 21 Judy Hicks Larry Burton Catherine M cTarsney Angie Freeman Douglas Hutcherson David Thomas Travis Burton 10/ 22 Phillis Burris Timothy Sneed Lori Smither Tonya Jones W arren Beeler Randy Fisher 10/ 23 Debbie W ard On October 10th, the workers involved in the United Way - Pacesetter Campaign at the Franklin Plant, were present for discussion of this year's United Way drive. Those present discussed ideas for future activities in the United Way program at this Plant, and we all wish to Thank those that signed up or increased the contribution to the United Way Drive. The highlight of the lunch meeting was the drawing for the Color TV set that was awarded to a "Contributor", to this years program. The lucky winner was: Keith R. Park - from FPO Second Shift
(pictured above, right, with Facility Manager, Bob Elliott)
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Recognize an achievement
Creates a shared knowledge base
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Visual Management
Module 4
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Visual Measures
In this module we will discuss:
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To keep management
and shop floor associates informed of
progress
Seeing is believing !
I should have implemented this idea sooner!
How we report and display data will affect how we think about it
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Lasting Impressions
To increase the impact of information: Make it sensory; use pictures, charts, sample products, and audio sounds that involve the audience Use examples and comparisons Make data speak; keep it visually appealing
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What do we measure ?
Cross Training PPM Uptime / Downtime Floor Space Process Capability
Changeover Time
Manufacturing Scrap
Supplier Quality
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The Standards
Company recommends these standard measurement
tools be used to: Indicate status
Collect data
Solve problems Measure performance
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P.I. Indicator
Lost Time Accidents 5 S Audit
Limbo Bars
BOS Charts
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Goal / Actual / + or -
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5S CHECKLIST
Instructions: Take a look around the work area and do a visual inspection. As you do the inspection place a check mark in either the OK column or the NOT OK column. Then place a numerical value in the POINTS column. Scores should be from 1 to 3, as follows: 1 = non-existent, the team has made no progress in this area. 2 = progressing, work has been done on this but the team lacks the discipline. 3 = implemented, being done on a regular basis. Please make any necessary comments in the OBSERVATIONS column.
5 S Audit Tools
ITEM Have unnecessary items been X-tagged? Are items neatly arranged? Are walkways/work areas clearly outlined? Are designated areas marked for incoming material? SORT Are materials located in designated areas? (Organization) Are designated areas marked for outgoing material? Is outgoing material located in designated area? Are information boards orderly? Is indicated information found? Is information current? Do excess materials have a specific location? Are excess materials in their location?
CATEGORY
OK
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Assign responsibilities
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requires action !
Improvement Activities Improvement Tracking
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Key Measurable
Data Analysis
LINE:________________ DATE:_______________
TREND LINE
Ref #
Ref #
Description
ANALYSIS (PARETO)
IMPROVEMENT TRACKING
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Step 2
Team determines what to BOS Chart
Something needing improvement Team has control
Important to customer
Important to our company
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Everyone participates
Computers not required
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Step 4
Make BOS results visible at the Work Unit
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1. For each item listed fill in an observation to indicated whether or not the work group is currently working on this. 2. If there are any changes desired please indicate those in the Desired Changes column. 3. In the column labeled Priority indicate if the change can be implemented in: 1) 36 Hours 2) 5 Days 3) 2 Weeks 4. Fill in any additional items that are observed in the work area and fill in all categories.
ITEM Changeover Clock P.I. Indicator Production Counters Changeover Graph Bottleneck Operation
PRIORITY 1
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Module 5
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The 4th Phase is The 3rd Phase is The 2nd Phase is The 1st Phase is
Visual Management
Using the information provided by visuals to make informed and proper decisions or judgements daily.
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Vision
The Visually Managed Factory is:
A workplace that is easily understood by all. Anyone could walk into a work unit and at a glance understand the status of that work unit, what is waste or abnormal, and where improvements are needed.
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Vision
If you walked into a work unit or facility on Sunday. No one is around and nothing is running. Would you be able to understand the status of that work unit?
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Visual Management
Status Distinguish between what is and is not normal Make waste and abnormalities obvious to everyone Constantly uncover needs for improvement Help make each persons job easier Involve everyone
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Status at a Glance
What information do we need to know? Is it? easily visible
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Quality
Storage
Operations
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Status at a Glance
What do certain visuals communicate and how do we use them to manage?
Production counters Downtime/Uptime clocks Change-over clocks BOS charts
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Status at a Glance
What do certain visuals communicate and how do we use them to manage?
Safety
PPM Scrap
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Visual Management
The following are some examples of these visuals or measures.
make?
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Examples
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Examples
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Examples
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Examples
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Examples
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Examples
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Examples
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What does this tell us? How would you use this to manage?
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Skills Assessment
Employee Name
Joe
Bob
Betty
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Control Ranges
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An Error Proofing device that DETECTS an error in time to allow rework and prevents further errors of the same type
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An Error Proofing device that detects a defect and ELIMINATES IT FROM THE FLOW of good products
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Process Capability
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CAPABILITY
Machine Number Machine Type
Restudy Date Person Responsible
Long Term Potential Study Study Cp
Characteristic
Cpk
Study Date
Capable
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CAPABILITY
Machine Number Machine Type
Restudy Date Person Responsible
Long Term Potential Study Study Cp
Characteristic
Cpk
Study Date
Not Capable
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Visual Management
Are WE Hitting the Target?
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Do Our Visuals:
Give you the information needed to make proper decisions? Make abnormalities and problems obvious? Promote communication and employee involvement? Make everyone's jobs easier? Recognize achievements and improvements?
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5S
VISUAL DISPLAY
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Activities Week 1: Activities Week 2: Activities Week 3: Activities Week 4: Key Support People:
Responsible:
Responsible:
Responsible:
Responsible:
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