Low Vs High Performance Culture (FCC)

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Context

LOW PERFORMANCE HIGH PERFORMANCE


CULTURE CULTURE
• Unclear vision • Clear vision to which staff give their all
• Focus on control/structure • Frank discussions are had
• Turf issues • ‘Cross-boundary’ collaboration
• Emphasis on status and • People give & receive feedback/
hierarchy challenge each other regardless of
• Risk averse hierarchy
• Risk aware - there is no ‘need’ to
• Poor information flow cover up, threats are reframed as
challenges
• Lack of accountability • Good information flow even when
news is ‘bad’
• Unclear roles &
responsibilities • People admit & learn from mistakes
• Clear roles, responsibilities
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