Professional Documents
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What Is The Complexity Cube
What Is The Complexity Cube
Complexity Cube
Process
Type of Complexity
Product / Process
Symptoms
Organization
Frustrated customers Long lead times/queues Process Many unprofitable Product Where products complexity High inventory levels arises Product shortages Product surpluses/ markdowns Frequent changeovers/ eroded capacity Service/quality levels below par Organization Poor customer service levels Product Process Complex, bloated organization (no one sees the complete picture) Lots of activity but not much outcome Where complexity Poor product availability hides Difficulty seeing or managing trade-offs across functional boundries Organization Complex systems impede processes & decision making Slow decision-making and information flow
Process / Organization
Marketing and sales efforts diffused over products/geographies Product Process Tangled web of IT symptoms Sprawling physical footprint with poor asset utilization Where Operations struggles complexity to keep up with the takes root cats and dogs of the product line 3rd party distributors resist efforts to focus Organization the product line Efforts to consolidate network stymied by current needs
Organization / Product
Wilson Perumal & Company, Ltd. 100 Pall Mall London SW1Y 5NQ, United Kingdom
www.wilsonperumal.com