Transfer Guide

Making the Most of Your Layover

This brochure was finalized in November 2011. Published by: Fraport AG Frankfurt Airport Services Worldwide 60547 Frankfurt am Main, Germany www.frankfurt-airport.com Copy and Editing: Astrid Wittorff, Customer Relations (KMA-KS) Jutta Weimar, Customer Relations (KMA-KS) Concept and Design: sxces Communication AG www.sxces.com Translation: Greg Woods, Heidelberg Contact: E-mail: info@fraport.de Phone: + 49 (0) 180 5 FRAINFO (3724636)* or from outside Germany: + 49 69 690-0 Social Media: www.twitter.com/Airport_FRA www.facebook.com/FrankfurtAirport www.facebook.com/FraportKarriere Videotext: hr: screens 561 to 566, SWR: screens 561 to 566, 3sat: screens 480 ff.
* The price when calling from a German landline phone is 0.14 per minute. Other rates may apply to mobile phones. All rights reserved, especially those to mechanically, electronically, or photographically reproduce any or all of this content, store or process it in electronic systems, or reprint it in periodicals. The information provided here is also subject to change subsequent to being finalized for publication. Fraport AG therefore provides no guarantee of its completeness or correctness.

Contents
Everything at a Glance
Services for Transfer Passengers Transfers Made Easy Find What You Need Fast Shopping and Experiences Without Limits Things to Do During a Short Layover Terminal 1, Transit Areas A and Z Terminal 1, Transit Areas B and C Terminal 2, Transit Areas D and E 411 67 89 1011 1223 1415 1619 2023 2429 30 33 3435

Things to Do During a Long Layover Beyond the Airport Terminal Map

Recharge taking off

before

again

Welcome to Frankfurt Airport!

On the following pages youll find a great deal of useful information for navigating your transfer and layover at Frankfurt Airport. In addition to helping you get your bearings, we give you valuable tips for spending the time as pleasantly as possible. Were looking forward to welcoming you as our guest! Transfers Made Easy Find What You Need Fast Shopping and Experiences Without Limits 67 89 1011

Services for Transfer Passengers

Transfers Made Easy

How to Quickly and Easily Make Your Connecting Flight at Frankfurt Airport

Transferring the Easy Way

If youre transferring at Frankfurt Airport, relax youre in good hands. Begin by checking one of the flight arrival/departure boards or monitors to see what gate your flight leaves from and other important information, then follow the signs to get to it.

If you dont have a boarding pass yet: Please check in at a transfer counter in the transit area or go straight to your gate. In most cases, your bags will be automatically routed through to your final destination. In case of doubt, inquire when checking in at your point of origin.

SkyLine Train
The SkyLine train runs between Terminals 1 and 2, leaving every 2 to 3 minutes. Stops: Terminal 1 A, Terminal 1 B, and Terminal 2 between Concourses D and E

E-Shuttle Service/Terminal Express

If you already have a valid boarding pass for your connecting flight: Go straight to the gate. In most cases, your bags will be automatically routed through to your final destination. In case of doubt, inquire when checking in at your point of origin. If the departure gate is not indicated on your boarding pass, consult the monitor screens. Then follow the blue signs. If you need to go a long way, look for one of the blue-and-white Terminal Express cars that serve the entire transit zone. You can ride them free of charge.

Fast Lanes for Short Transfer Times

If you have less than 30 minutes to get to your connecting flight, you may use the fast lane at the security checkpoint. Please make sure to check the monitor screens for information on your flight.

Tip: Service Guides

Youll find our mobile service guides all around the terminals you can recognize them by their red jackets. If you have questions or require assistance, they will be glad to help you.

Services for Transfer Passengers

Find What You Need Fast

Frequently Asked Questions

Where can I find a pharmacy?

Both outlets of the Metropolitan Pharmacy are located pre-security: in Terminal 1 B, Level 2 in the Shopping Boulevard, and in Terminal 2 D, Level 3 in the Shopping Plaza.

Where is smoking allowed?

Please note that smoking is not permitted anywhere inside the terminals except in the enclosed smoking booths located in the transit areas of Terminal 1 (A, B and C/D) and Terminal 2. Services for Transfer Passengers 9 7

Where can I get information quickly?

Within the transit zone, go to the information desks in Terminal 1 B, Level 2 (Information 12) and Level 3 (Information 10). There are also pre-security information desks in Terminal 1 B on the departures and arrivals levels and in Terminal 2 on the departures level. You can also use one of the many free service telephones (dial 118) or ask our mobile service guides.

Which lounges can I use regardless of which class and airline I have booked?
In the transit zone, passengers of all airlines may use the SKY Lounge in Terminal 2 D, Level 3 opposite gate D8 and the LuxxLounge in the pre-security part of Terminal 1 B/C in the Airport Gallery. No advance reservation is needed. There are also 16 airline-specific lounges with restricted admission; please contact your airline for details.

How can I get online?

Throughout the airport, you can access the Internet via Wi-Fi for 30 minutes free of charge. You can also conveniently surf the Web at one of our Internet Points (sit-down terminals) or 100 Internet Towers (stand-up terminals).

Where can I freshen up after a long flight?

Youll find showers in Terminal 1 B, Level 2 in the Shopping Boulevard (pre-security). Within the transit zone, there are showers in Terminal 1 B, Level 3 and Terminal 2 D, Level 3.

Where can I recharge my mobile phone or laptop?

There are a large number of Oracle charging stations throughout the airport that you can use free of charge. You can also charge your cell phone free in the Around the World restaurant (Terminal 1 A, Level 2).

Where can I leave my luggage during my layover?

There are three staffed left luggage facilities in the pre-security part of the airport: in Terminal 1 B on the arrivals level, in Concourse B/C on the departures level, and in Terminal 2 D on the arrivals level.

Tip: FRA Airport App

New: Our free FRA Airport App provides you with comprehensive information on travel, parking, shopping, and things to do at the airport. 8

Limitless Shopping and Experiences

Explore to Your Hearts Content and Take Advantage of Our Many Service Offerings

A World of Shopping and Experiences

The airports international flair, broad yet exclusive range of brands and products, and huge variety of culinary offerings all invite you to shop and spend time in over 250 stores and restaurants. Here youll find specials that are unique to Frankfurt Airport or Germany. Spend your wait in a pleasant atmosphere in many cases with a breathtaking view of the airfield. Or if youd like to relax after a long flight, you can get a massage in the spa and recharge your batteries for the rest of your journey. This guide shows you the services you can discover and take advantage of near your arrival and departure gates.

Tip: Special Offers

The special offers let you save another 30 % off the duty-free price!

Easy VAT Refunds

If you are leaving the European Union and live outside it, you are entitled to a refund on the value-added tax paid on all merchandise purchased within the EU. Please note that you must request a tax refund check when buying items. For merchandise you carry on board: On the way to your gate, please stop at the customs office after the passport check. After obtaining the required customs stamp there, you can get your VAT refund (minus a service fee) a few steps further at Global Blue, TaxFreeWorldwide, or Premier Tax Free (at the money changing counters of Travelex and International Currency Exchange). For merchandise in your checked luggage: When checking in at your airlines counter, let the staff know that you need an export confirmation slip from customs for items packed in your luggage. Your bags are then tagged and you can show them to customs later. Once you have obtained the customs stamp, your luggage is automatically routed to your flight. On the way to your gate, you can then collect your VAT refund (minus a service fee) from Global Blue, TaxFreeWorldwide, or Premier Tax Free (at the money changing counters of Travelex and International Currency Exchange). For more information, visit www.global-blue.com or call +49 (0) 69 690-73549. Services for Transfer Passengers 7 11

Attractive Duty Free Prices

Reward yourself by making some purchases in one of the many Duty Free shops. Perhaps youd like a bottle of your favorite perfume, products from a leading cosmetics brand, a premium whiskey, or a few typical German souvenirs; no trip is complete without a visit to a Duty Free or Travel Value shop. It pays off, too duty-free prices are guaranteed on all new and classic products. You can also purchase liquids and carry them on board without problem.

10

safely relax
and
Transfers can be that easy.
Things to Do During a Short Layover Youll like our service offerings. Take a refreshing shower or relax in one of our comfortable waiting and rest areas. Enjoy one of the pleasant airline lounges or the SKY Lounge, which is open to everyone. Were looking forward to pampering you! Terminal 1, Transit Areas A and Z 1415 Terminal 1, Transit Areas B and C 1619 Terminal 2, Transit Areas D and E 2023 13

Arrive

Terminal

A and Z

Are you looking for an attractive gift? Or something good to read during your flight? Are you in the mood for a tasty snack in one of the pleasant bars and bistros with a view of the airfield?

Shopping
1 Duty Free/Travel Value Relay Books/Periodicals Duty Free/Travel Value Relay Books/Periodicals Sunglasses by Pfendt CHRIST International
16 20

Duty Free/Travel Value Duty Free/Travel Value

Level
6 4 5

8 7

2 3 9

Duty Free/Travel Value discover Germany/Souvenirs 25

28

ac

ks /P re s

11 Photair/Electronics 13 14
ec

Relay Books/Periodicals Relay Books/Periodicals

29 PICARD 33

El

tr

15 11

Food & Beverages

ok

Pe rio

22 9 20 19
en ce

di

23
Restaurant

5 12 17

HUB/Convenience store Meyer Feinkost/Snack bar Beyond/Snack bar Italissimo/Convenience store

24 26 30

Perfect Day/Snack bar Perfect Day/Snack bar Nykke & Kokki/Snack bar

21

Bo

Snack Bar

18 17
r nv Co

Books/Periodicals

18

en i

ac k

32 31

33

34

16

Sn ac

Ba

Sn

Services
6 7 8
10 19

Ba

30
ls io

Smoking area Lufthansa Tower Lounge Lufthansa First Class Lounge Int. Currency Exchange Smoking area

21 22 31 32 34

Lufthansa Business Lounge Lufthansa Senator Lounge Internet Point Play area for children Smoking area

29

ok

s/ P

er

A126
14 13
ok

15

Sn

ac

Ba r

26

ls

Bo

27

di

ca

28

12
ac k Ba r

Bo

s/ P

er

Tip: How to Change Terminals Fast

If your connecting flight leaves from the other terminal, you can take advantage of the free SkyLine train to quickly and easily travel between Terminals 1 and 2. It leaves every two to three minutes and the trip only takes two minutes. Just follow the signs to the nearest stop. 15

Sn

io

di

ca

25

Level

100m

14

Terminal

Z1125

2
ca ls

10

A2842 24

Illy/Snack Bar

23 MoschMosch/Restaurant

s/

1 Transit Areas A and Z

27

CAPI Photo/Electronics

Sn

on

ic

Terminal

B and C

In Terminal 1 you can enjoy one of the many cafes and restaurants. Youre also sure to find the right gift for any occasion. Before continuing your journey, take a break in our relaxation areas or check your e-mail.

Shopping
43 Duty Free/Travel Value 62
64 65 66

Food & Beverages

Duty Free/Travel Value Virgin Media Store CAPI/Photo & electronics Duty Free/Fashions Sunglasses by Pfendt Shanghai Tang
35 36

Kuffler & Bucher Cosi Asiate

42 52 63

HUB/Convenience store grab and fly/Snack bar Mondo Bar/Restaurant Goethe Bar

44 Herms 45 Bulgari 46 47 48 49 50 51 55

37 McDonalds 38 McCaf 39

CHRIST International Duty Free/Accessories Duty Free/Travel Value imPressed Books/Press Duty Free/Travel Value

67 SWAROVSKI 74 75

HUB/Convenience store

72

Services
40 Showers 41 53 54 56 57 58 59 61 69 70 71 73 78 79 80

76 Montblanc

Duty Free/Travel Value discover Germany/Souvenirs 77

Smoking area Travelex/Premier Tax Free Internet Point Information 12 Global Blue Tax Free Internet Point Lufthansa First Class Lounge Smoking area

Information 10 Lufthansa Business Lounge Int. Currency Exchange Global Blue Tax Free Lufthansa Business Lounge Internet Point Relaxation area Lufthansa Senator Lounge
53 52 51

35

36
P A N ASIAN F O O D

37

38

39

60

Level
Restaurant Restaurant Snacks/Press

40

41 42

B3033
43 44 45 46 47 48 49

50

57

58

59

60

61

62

63
Bar/Restaurant

Snacks/Press

B4448

Level
Accessories

68

69 80

B2028

64 65 66 67 56

70 71
Fashion

54

72
Goethe Bar

79 78 77 76 74 75

Level
100m

55

73

B19

17

Youll find more shops and restaurants here.

Passport check

Terminal

1 Transit Areas B and C

Tiffany & Co.

68 Hagen-Dazs

13 C 20

Tip: Shop to Your Hearts Content

Even if your connecting flight leaves from Concourse C you can check out the many opportunities to shop in Concourse B.

Relaxation area If youd like to spend the time between flights relaxing in a quiet atmosphere, our relaxation areas are just the thing.

59

24h HUB Convenience Store

39

Concourse B, Level 2 near gate B43

Concourse B, Level 3 Open 24 hours

If you have any questions about your flight or the airport, feel free to ask our multilingual staff at these information desks.

Concourse B, Levels 2 and 3 Open from 6 a.m. to 10 p.m.

Concourse B, Level 3 Open from 5 a.m. to 10 p.m.

Souvenirs from Germany

51

Tiffany & Co.

46

If youre looking for something typical German as a present, youll find a large selection to choose from in the discover Germany Souvenir Shop: Beer steins, garden dwarves, breakfast boards, Lbeck marzipan and more.
Concourse B, Level 2 Open from 6 a.m. to 10 p.m.

This world-famous up-market jewelry brand from New York has its own store at Frankfurt Airport where you can immerse yourself in the sparkling world of glamour. An enchanting experience awaits you.
Concourse B, Level 2 Open from 6 a.m. to 10 p.m.

18

19

Terminal

Information Desks 10 & 12

41

71

View of the Runways

35 to 38

Enjoy varied cuisine in this food court, spiced with a panoramic view of the runways. If youre there at the right time, you might even catch a glimpse of the Airbus A380 Superjumbo. Youll be thrilled!

1 Transit Areas B and C

Here youll find all the articles you need to make your trip even more enjoyable: snacks, beverages, books and periodicals, toys and games, bodycare products, tobacco and more.

Terminal

D and E

Terminal 2 offers more than just shopping opportunities. Turn your layover into a unique experience, for example by browsing in the airports largest Duty Free shop followed by a massage at be Relax or a good rest in one of the comfortable airline lounges.

Shopping
83
84 85

Services
99 100 101 112 113

Duty Free/Accessories Duty Free/Travel Value imPressed Books/Press Tie Rack

Duty Free/Accessories CHRIST International CAPI/Photo & electronics imPressed Books/Press Duty Free/Travel Value

81 82 87 89 90 91 92

be Relax/Wellness Int. Currency Exchange be Relax/Wellness Int. Currency Exchange Prayer rooms Great view of the airfield Etihad Lounge Cathay Pacific Lounge Emirates Lounge Smoking area Internet Point Global Blue Tax Free

106 107

Internet Point Smoking area

108 Showers

88

110 111 115 116 117 118 119

SKY Lounge Smoking area Smoking area Air France Lounge Iberia Lounge Smoking area Great view of the airfield

Food & Beverages

97

Starbucks Coffee Liquid/Bar and caf

104 105

98 MoschMosch/Restaurant

103

114

Burger King Sense of Taste/Restaurant Mondo Bar/Restaurant

93 94 95 96

E613

102

D9
91

Accessories

E6-9
81 92 93 94 82 95 96 97 98

83

E25

84

D14
101

85 103 86 104

D5-8
87 105 88 89 90 106 107 108 109 110

D5054 D1720

Level

Accessories

99
Restaurant

100

102

119
Bar/Restaurant

E2126

111 112

113

114

115

D2127
116 117 118

D3235 D4044

Level
20
100m

21

Terminal

2 Transit Areas D and E

86 Gifts+++

109

Japan Airlines Sakura Lounge

Tips: Great Vistas

Enjoy a fantastic view of the airfield 91 119 and with a bit of luck, youll even see the Airbus A380 Superjumbo (you can tell it from the double rows of windows). If you have time to spare before boarding, check out the other gate area on the same level. Youll find more shops and restaurants there.

be Relax/Wellness

81

87

MoschMosch Visit this Japanese noodle bar and treat yourself to dishes that are freshly prepared from healthy ingredients: curries, rice specialties, Thai salads, sandwiches, or sushi.

98

Concourse D, Level 3: open from 7 a.m. to 10 p.m. Concourse E, level 2: variable hours Phone: +49 (0) 69 690-27066

Concourse E, Level 3 Open from 9 a.m. to 10:30 p.m.

Frankfurt Airport has worshipping and prayer rooms for different religions

Concourse D, Level 3 Open 24 hours

Concourse D, Level 3 Open from 6 a.m. to 10:30 p.m.

SKY Lounge

110

Here passengers of all airlines can enjoy their wait in a modern, comfortable atmosphere or take advantage of their layover to work. Price 25 or U.S. $40 for three hours
Concourse E, Level 3 (opposite gate D8) Open from 8 a.m. to 9 p.m.

Duty Free Shopping

83

84

99

113

Grab a bargain in the airports largest Duty Free shop! A huge selection awaits you there, including cosmetics, spirits, and many attractive special offers.
Concourse D/E, Level 3 Concourse D/E, Level 2 Open from 6 a.m. to 10 p.m.

22

23

Terminal

Worshiping and prayer rooms

90

Gifts+++

86

Besides a large selection of German T-shirts, beer steins, and cuckoo clocks, Gifts+++ carries many other typical souvenirs from Germany as well as costume jewelry, accessories, and table decorations.

2 Transit Areas D and E

Before or after your flight, at be Relax you can recover from your flight anytime and get back in shape for the next leg of your journey.

pleasures shopping
of
and enjoy your layover.
Things to Do During a Long Layover 25

Savor the

Look forward to limitless shopping opportunities and a cornucopia of culinary delights at Frankfurt Airport. For example, how about a tasty snack at Hermanns in the Airport City Mall Frankfurt with its large selection of German sausage specialties? If you would rather seek the stillness and solace of prayer, youll find it in our worshipping rooms for Jews, Christians, and Muslims. Were happy to have you as our guest! How to Make the Most of Your Layover

2629

Please plan sufficient time for security checks and observe the visa regulations.

Make Your Layover Fly By

Things to do in the public part of the airport

Rest or Work in a Day Room

Various hotels at the airport and in central Frankfurt offer day rooms that you can use between 9 a.m. and 6 p.m. to relax between flights in a private space. To book, go to the Fraport Hotels & Tours counter (see p. 33) or the Service Point in Terminal 2, Level 2.

130

Airport Tours and Visitors Terrace

A 45-minute tour of the terminal apron areas gives you an overview of what goes on at the airport. Tickets: Tour Counter in Terminal 1, Airport City Mall Frankfurt. Tours leave daily at 1, 2, 3, and 4 p.m.; on weekends and public holidays and during school holidays in the German state of Hesse there are also tours at 11 a.m. and 12 noon. No advance booking needed. www.sightseeingtours.frankfurt-airport.de You can also enjoy a fantastic view from our Visitors Terrace in Terminal 2 from April to October, from 10 a.m. to 6 p.m.

135

Let Yourself Be Pampered

The SKY Lounge operated by the Sheraton Hotel (in Terminal 1) offers a wide range of revitalizing massages. www.skylounge-fra.com, phone: +49 69 69716691 Or ride the hotel shuttle bus from Terminal 1 or 2 (the trip takes 5 minutes) and relax in the wellness oasis on the ninth floor of the Steigenberger Hotel while enjoying the incredible panoramic view. www.steigenberger.com, phone: +49 (0) 69 69750

24-Hour Restaurants and Shops

The following restaurants and shops are open 24 hours a day for you: Starbucks Coffee 122 (Terminal 1, Shopping Avenue) Players Island 134 (Terminal 1, Airport City Mall Frankfurt) Connection Bar & Restaurant 123 (Terminal 1 B, Level 2) McDonalds (Terminal 2, Food Plaza) Bar 24 (Terminal 2 E, Level 2)

Find Peace and Quiet in the Prayer and Worship Rooms

125

Frankfurt is the only German airport with prayer and worshipping rooms for Christians, Jews, and Muslims that are open 24 hours a day. These are places of stillness where you can pause and catch your breath. Prayers, services, and concerts are regularly held. Terminal 1 B, Gallery, www.seelsorge-flughafen-frankfurt.de

A New Dimension of Shopping

Our shopping areas the Shopping Avenue, Shopping Boulevard, and Airport City Mall Frankfurt in Terminal 1 and the Shopping Plaza in Terminal 2 feature a large number of international and regional brand shops as well as a kaleidoscope of food offerings. Use your time to purchase unique gifts or give yourself a treat.

LuxxLounge

128

26

Spanning 500 sq.m of floor space, the huge Luxx Lounge is available to passengers of all airlines looking for a place to relax and find some peace and quiet. A day ticket costs 30 euros and includes food, drinks, showers, and use of a PC with Internet access. No advance reservation required. Terminal 1, Gallery (Level 3) between the B and C departures halls, www.luxxlounge.de, Tel: +49 (0) 69 69 76 73 86

27

Things to Do During a Long Layover

Terminal
C
Shopping

1
A
Shopping

Essanelle Hair Salon

133

Useful Services in the Public Areas B

123 127 126 125 128 129

The Essanelle hair salon provides complete hair service from cutting to styling in a pleasant ambiance. Terminal 1 C, Level 0, Airport City Mall Frankfurt

tegut Supermarket
The tegut supermarket is well-stocked with food, organic products, baked goods, periodicals, and other items. Terminal 1 C, Level 0, Airport City Mall Frankfurt

132

AVENUE
122 121 120

BOULEVARD
124

Level

Pfendt Opticians

121

Level
130 131

Metropolitan Pharmacy

124

Airport
134 135 132 133

You can obtain medications in both outlets of the Metropolitan Pharmacy: Terminal 1 B, Level 2 in the Shopping Boulevard Terminal 2 D, Level 3 in the Shopping Plaza

CITY MALL

Level
Passport check

Luggage Storage

120 131

Where to Charge Your Mobile Phone

129

You can charge your cell phone free of charge in the restaurant Around the World (Terminal 1 A, Level 2). For most popular phone models, you wont need your charger. There are also Oracle charging stations all around the airport.

If youd rather not lug your bags around the airport with you, you can deposit them for up to seven hours for a fee of four euros. Strollers are also available to rent. Terminal 1 B, Level 1 and B-C, Level 2 Terminal 2 D, Level 2

Useful Information, Faxing, and Photocopying

At the following service counters you can receive information, send faxes, and make photocopies: Service Point T1 (Terminal 1 B, Level 2) Service Point T2 (Terminal 2, Level 2)

127

Tip: Airport Guide / Shopping & Dining Guide

Youll find many more attractive services and information on all shops and restaurants in the Airport Guide and the Shopping & Dining Guide.

28

Please plan sufficient time for security checks and observe the visa regulations.

29

Things to Do During a Long Layover

Lenses of many strengths and many types of contact lenses are kept in stock. Pfendt Airport Optic also carries eyeglass care products and does repairs on the spot. Terminal 1 B, Level 2, Shopping Avenue

Explore discover

the surrounding area and treasures

and turn sightseeing into an adventure.

If you have a long layover, we highly recommend that you venture into the surrounding area. You can catch a train from the regional or long-distance train station integrated in the airport. Go on a sightseeing tour or set out on your own to conquer the exciting metropolis of Frankfurt and its environs. Or ride a picturesque pleasure boat on the beautiful Rhine River and follow it up with wine tasting to experience real Hessian hospitality. Wed love to arrange an enchanting outing for you! Enjoy Frankfurt and Its Surroundings 3233

Please plan sufficient time for security checks and observe the visa regulations. 31

Beyond the Airport

Enjoy Frankfurt and Its Surroundings

Relax During an Excursion into the Region

Rest and Relax in Nature

Tour 1

Rhine Tour

Tour 5

You can relax in an idyllic oak forest in the airports immediate vicinity. There are long trails for hiking or jogging. For children, there is a large adventure playground. You can get there in just 15 minutes by taking bus no. 62 from Terminal 1 or 2; get off at Rheinlandstrasse.

Explore Frankfurt on Your Own

Tour 2 Tip: Hotel Bookings at Attractive Prices

If you decide to spend one or more nights in Frankfurt, the Fraport Hotels & Tours counter can find you a hotel in any price bracket at the airport, in the city, or in the surrounding area.

From the airports regional train station, you can reach central Frankfurt in only 15 minutes by metropolitan train (S-Bahn) line S8 or S9. If youd like to combine convenient, free access to all of Frankfurt with numerous discounts for the Palmengarten botanical garden, ship rides, etc. we recommend that you purchase the Frankfurt Card.

Fraport Hotels & Tours Counter By Bus to Frankfurt and Its Environs Tour 3
Enjoy the old and new Frankfurt on a bus trip: see the towers of the former city wall, the skyscrapers of the banking district, and the Alte Oper. Explore the historic city center with the Rmer (city hall), the cathedral, and St. Pauls Church or go on an extended shopping tour in Goethestrasse and the Zeil. Duration: approx. 2 hours You can obtain detailed information on all offers as well as Frankfurt travel guides, city maps, and HotSpot passes for the Internet here: Terminal 1 B, arrivals level (near information desk 14) Open daily from 7 a.m. to 10:30 p.m.

130

Phone: +49 (0) 69 690-70402, e-mail: hotelservice@fraport.de www.frankfurt-airport.com (click the Bookings tab) On request, well be glad to offer you other organized and personalized tours as well as private transfers.

By Bus to Heidelberg

Tour 4

Heidelberg is one of Germanys most charming and beautiful cities. Visit the world-famous castle overlooking the Old Town, wander through medieval lanes and alleys, and visit the Old Bridge, the Karlstor and many other attractions. Duration: approx. 6 hours 32

Please plan sufficient time for security checks and observe the visa regulations.

33

Beyond the Airport

This tour takes you to vineyards and picturesque little towns, enormous medieval fortresses, and the famous Lorelei rock. The price includes lunch and a ship ride to St. Goarshausen followed by wine tasting. You can take advantage of the stop in Rdesheim to shop in the stores of the famous Drosselgasse. Duration: approx. 8 hours

Terminal

2 D C B A, Z

Terminal

Getting Where You Want to Go

Terminals, security checks, gates, etc. at a glance

Pages 2023

Pages 1619

Pages 1415

Pages 2629

34

Terminal Map

Frankfurt Airport now available as an App!

www.frankfurt-airport.com

FOR FREE or t App Frankfur t Airp p) for Ap t or rp Ai (FR A and Android iPhone able WebApp avail

Comfortable Transfers: 12 Good Reasons to Fly Via Frankfurt Airport

3 Optimal connecting flights with more than 100 airlines to 300 destinations worldwide 3 Centrally located at Europes heart 3 500 service guides speaking more than 50 languages 3 VIP, porter, and escort services you can request at any time 3 Fast lanes at the security checks for passengers with short connecting times 3 Terminal Express shuttle cars and SkyLine trains for getting around the airport 3 Regional and long-distance train stations right at the airport: 223 regional and 174 ICE connections daily 3 More than 250 shops, bars, and restaurants plus 27 Duty Free and Travel Value shops 3 18 lounges plus relaxation areas and wellness facilities to recharge in 3 30 minutes of free Wi-Fi use 3 Free Frankfurt Airport App for smartphones 3 Only 15 minutes from central Frankfurt

Youll find more services at: www.frankfurt-airport.com Facebook.com/Frankfurt Airport Twitter.com/Airport_FRA Phone + 49 (0) 180 5 FRAINFO (3724636)*
* The price when calling from a German landline phone is 0.14 per minute. Other rates may apply to mobile phones.