Living and Working in Korea

Group 8 Ankit Shanker Ashish Saurav Bhuvan Deep Dua Deepinder Singh Binner Himanshu Garg Sobhit Aggarwal Vrinda Kheterpal

Agenda
Case outline Stake holders Challenges Identified Behavioral Analysis Cultural Analysis Conclusion

Case Outline
Systems Consulting Group Korean Client Team based in Korea North American Consultants Korean Consultants Overview

Challenges Identified
Gender Based Biases Korean Team Inexperience Delay in delivery Communication gap Distribution of power Cultural Challenges Work-Life Balance

Gender Based Biases

Ellens female identity made her an alienated participant in the work place. Korean culture is dominantly masculine

Korean Team Inexperience

The skills of other Korean consultants were obviously not sufficient and the effort that Ellen tried to make on coaching the junior consultant was interpreted by Jack as personally criticizing as him lacking of leadership ability.

Delay in Delivery and Communication Gap The group project progress was severely delayed, In addition, Jack as a senior consultant, had deliberately made work decisions diverged from the overall objective of the project (by adding a time consuming and unnecessary market research). The communication efficiency is low between the U.S personal and Korean personals.

Gender Based Biases

Ellen and Jack were both initially appointed as the co-manager to the SI project, From the organizational structure perspective, the power was not equally distributed between the two participants Jack clearly had much more commanding authority than Ellen. the other managers only directly connected with Jack instead of Ellen, all of those factors had resulted in even sever power inequality.

Behavioral Analysis
Ellen
Changing Opinions Didnt point out the problem initially Acclimatisation

Jack
Misuse of Position Takes things for granted

Cultural Analysis
Language Work Timings Work Prioritization Ergonomics

Change in Hierarchy
Director
Ellen Jack
A B C

Director
Andrew Ellen

3rd Manager
Jack and others

Cultural Analysis
Deviation from organization goals Cultural Adaptation for better team work Work Culture training prior to team mix Restructuring of team