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Xerox WorkCentre 5016 5020 Service Manual
Xerox WorkCentre 5016 5020 Service Manual
CAUTION Certain components in the Work Center 5016/ 5020 are susceptible to damage from electrostatic discharge. Observe all ESD procedures to avoid component damage.
While Xerox has tried to make this documentation accurate, Xerox will have no liability arising out of any inaccuracies or ommissions. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions. All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified product trained service personal only. Xerox does not warrant or represent that such documentation is complete, nor does Xerox represent or warrant that it will notify or provide to such customer any future changes to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third party provided service. If the customer services such equipment, modules, components or parts thereof, the customer releases Xerox from any and all liability for the customer actions, and the customer agrees to indemnify, defend and hold Xerox harmless from any third party claims which arise directly or indirectly from such service.
Acknowledgements Prepared by Global Knowledge & Llanguage Services - North America 800 Phillips Road - Building 0218-01A Webster, New York 14580-9791 ISO9001 AND ISO27001 Certified Copyright 2007-2008 by Xerox Corporation. All rights reserved. Xerox and all product names and number names are trademarks of Xerox Corporation. Printed in the USA
WorkCentre 5016, 5020 Service Documentation WorkCentre 5016, 5020 Service Documentation
Printed in the United States of America. XEROX and all Xerox product names mentioned in this publication are trademarks of XEROX CORPORATION. Other company trademarks are also acknowledged. PANTONE is a registered trademark of Pantone, Inc.
701P48365 Reissue June, 2008 ***Xerox Private Data*** All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product-trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components, or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third-party provided service. If the customer services such equipment, modules, components or parts thereof, the customer releases Xerox from any and all liability for the customer actions, and the customer agrees to indemnify, defend and hold xerox harmless from any third party claims which arise directly or indirectly for such service. While Xerox has tried to make the documentation accurate, Xerox will have no liability arising out of any inaccuracies or omissions. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions. Prepared by: Xerox Corporation Global Knowledge and Language Services 800 Phillips Road, Bldg. 0218-01A Webster, New York 14580-9791 USA 2007 - 2008 by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as icons, screen displays, looks, etc. Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions. CAUTION This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions documentation, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart B of part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user, at his own expense, will be required to correct the interference.
Front Matter
June, 2008 i
Front Matter
June, 2008 ii
Introduction
How To Use This Manual................................................................................................ iii
June, 2008 i
Introduction
Introduction
June, 2008 ii
Chain 1 Standby Power Chain 2 Mode Selection Chain 3 Machine Run Control Chain 4 Start Print Power Chain 6 Imaging Chain 7 Paper Supplying Chain 8 Paper Transportation Chain 9 Marking Chain 10 Fusing and Copy Transportation
Contents of Manual
This manual is divided into nine sections as described below. Section 1 Service Call Procedures This section describes the structured process for determining the type and sequence of actions that are performed during a service call. Section 2 Status Indicator RAPs This section contains the Repair Analysis Procedures (RAPs) necessary to repair all faults other than image quality faults. Section 3 Image Quality RAPs This section contains the Repair Analysis Procedures (RAPs) that are used to diagnose image quality defect problems. Section 4 Removal/Replacement and Adjustment Procedures
WARNING
A Warning statement indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in personal injury or loss of life. CAUTION A Caution statement indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment. NOTE: A Note statement indicates an operating or maintenance procedure, practice, or condition that is necessary to accomplish a task efficiently. Reference: Used when other explanations are given. Purpose: Used to describe the purposes of adjustment and troubleshooting. REP:
This section contains the removal, replacement, and adjustment procedures for components of WorkCentre 5016, 5020. Section 5 Parts List This section contains a list of spare parts list for the WorkCentre 5016, 5020. Section 6 General Procedures/Information This section contains frequently used procedures that relate to the diagnosis, setup, or operation of the machine. It also contains pertinent information that will not be found in any other part of the service documentation. Section 7 Wiring Data This section contains the wiring information for the WorkCentre 5016, 5020. It contains a connector list/locator, wirenet diagrams, and Block Schematic Diagrams (BSDs) for the following chains:
Indicates the removal/replacement procedure for reference. ADJ: Indicates the adjustment procedure for reference. PL: Indicates the parts list for reference. ASSY: Means Assembly. Safety Critical Components (SCC): These are components, such as electrostatic-sensitive IC chips, which could be damaged if not handled properly. Follow the regulations regarding Safety Critical Components set by XEROX Corp.
Introduction
Introduction
June, 2008 iv
WARNING
Never discard the Drum/Toner Cartridges into a fire. Always keep them away from open flames to prevent them from igniting and causing a fire. NOTE: For separation and processing methods for replaced parts or consumables, refer to Common Technical Information No. 2-138 for all machines. If you have replaced the following consumables, affix the "U-TAG" so that the recyclable parts will be handled appropriately. a. b. 5. Drum Cartridge Toner Cartridge
For recyclable parts, fill in the necessary items on the "U-TAG." Take care not to disturb the customer's daily work. Place any service-related trash into a trash bag and bring it to the service office. Clearly record the following information in the Machine Service Log: Details of the service call Parts and consumables replaced
General Precautions
1.1
Record the billing meter readings. Inspect any faulty copies, then check the machine. Check the copy sample and the Service Log from the last call. Perform the service flow in Section 2 Status Indicator RAPs. Perform the applicable RAP in Section 2 Status Indicator RAPs. If there are no applicable RAPs, troubleshoot by referring to the BSD in Section 7 Wiring Data. Make several copies using the Test Pattern (499T247), then check the quality. If there is a problem in copy quality, perform the applicable RAP in Section 3 Image Quality.
Repair all the secondary problems. Perform TRIM servicing. Check the copy quality. Make several copies using the Test Pattern (499T247), then check the quality. Look at the last 20 error codes in order to understand the machine status. Enter Diagnostic Mode. Enter [40-01] (Display Error History How to Enter the Diagnostic Mode). When the last error code is displayed, press the [Start] key to return to the Function input screen. Pressing the [Stop] key during the display will stop it and return you to the Function input screen.
3. 1. 2. 3. 4. 5.
Perform TRIM servicing. Check overall machine operation/features. Check the machine exterior and consumables. Train the operator as required. Complete the Service Log and Service Report. Keep the copy samples with the Service Log.
1.2, 1.3
Check before servicing A (check machine operation) Check before Servicing (copy the Test Pattern) Clean the interior of the machine (paper transport system) Clean the IIT A A
100,000
50,000
4 5 6
Make several copies using the Test Pattern (499T247), then check the image quality. Check the paper feed. Make sure that there are no abnormal sounds.
Check after servicing A (check machine operation) Check after servicing (check the meter) A
6.3
1.4, 1.5
1.4, 1.5
RAPs
U0-1 Main Motor Stop Error ............................................................................................ U1-1 Main Motor Rotation Error ...................................................................................... U2-1 Carriage Module Fail .............................................................................................. U3-5 Laser Power Or ROS Motor Fail ........................................................................... U4-1 Fuser On Time Fail................................................................................................ U4-2 Over Heat Temp Fail ............................................................................................. U4-3 FS1 Thermistor Defect .......................................................................................... U4-9 Fuser Fan Defect................................................................................................... U6-2 RAM Read/Write Check Error ............................................................................... U6-3 NVM Data Defect .................................................................................................. U6-4 NVM Read/Write Cannot Be Executed ................................................................. U6-5 CPU Power To Access NVM Is Not Enough ......................................................... U7-0 UI Communication TimeOut .................................................................................. U7-1 UI Communication Error........................................................................................ U8-1 Billing Counter Defect............................................................................................ U9-0 HVPS Fail.............................................................................................................. 062-300 Platen Interlock Open ....................................................................................... 062-345 IISS EEPROM Failure....................................................................................... 062-360 Carriage Position Fail........................................................................................ 062-371 Lamp Illumination Fail ....................................................................................... 062-380 AGC Failure ...................................................................................................... 062-386 AOC Failure ...................................................................................................... 062-392 IPS PWB Memory Fail ...................................................................................... 062-393 IPS PWB Fail .................................................................................................... 005-170 DADF Feed Failure ........................................................................................... 005-171 DADF Regi / Exit Failure.................................................................................. 005-172 DADF Inverted Document Jam ......................................................................... 005-198 Short Scan Jam ................................................................................................ 005-199 Long Scan Jam ................................................................................................. 005-305 Feeder Top Cover Open ................................................................................... 005-920 Static Jam .........................................................................................................
Perform RAP
Completed
Check the Status of Installation Before starting to troubleshoot, always check the following items: The voltage of the power supply (measure the voltage at the power outlet to see if it is within specification). The power cord for damage, short circuits, open circuits, and wrong internal connections. The machine for proper grounding. The machine is not installed in a place with high temperature, high humidity, low temperature, low humidity, or a place with drastic changes in temperature. The machine is not installed near a water outlet, humidifier, heater or fire source, dusty areas, or under the direct draft of an air conditioner. The machine is not installed in a place where volatile or flammable gas is generated. The machine is not installed in a place exposed to direct sunlight. The machine is installed in a well-ventilated place. The machine is installed on a stable level surface. The paper is within specification (standard paper is recommended). The machine for any improper handling. The Periodic Replacement Parts are replaced at the proper intervals. Before servicing, always unplug the power cord unless required otherwise. When the power is turned ON, never touch a current-carrying part unless required otherwise. Also, since current is carried in the LVPS power switch/inlet even when the power is turned OFF, never touch this area. When turning the power ON to perform a check while the Interlock Switch or Security Switch is also turned ON and the covers are removed, always disconnect the connector ( P/J140) that is connected to the ROS, unless required otherwise, because a laser beam might be emitted from the ROS. When connecting the connector ( P/J520) on the HVPS according to the instructions in the RAP, never touch the HVPS and high-voltage output parts. When performing a high voltage output check using the Input Diagnostics or Output Diagnostics in Diagnostic Mode, make sure that all covers are installed unless specified otherwise. Also, never touch any high voltage output section when performing the high voltage output check. When operating the Drive Section using the Input Diagnostics or Output Diagnostics in Diagnostic Mode, make sure that all covers are installed unless specified otherwise. Also, never touch the Drive Section while operating it. Be careful not to burn yourself when touching parts that can get very hot. When servicing, use a grounded wrist band to remove static electricity from your body. When troubleshooting using RAPs, prepare normally working parts such as the AIOC PWB, LVPS, HVPS and Fuser in advance because they might be required to identify a failure. In addition, if the fault cannot be repaired, replace the "parts considered to be the cause" and related parts in sequence and check the operation. When servicing, always disconnect the power cord unless required otherwise. When the power cord is connected, never touch any current-carrying part unless absolutely necessary.
Descriptions related to connectors are expressed as follows: P/J12" -> The connector (P/ J12) is in the connected state. "P12" -> The plug side when the connector (P/J12) is in the disconnected state (except when it is directly connected to a board). "J12" -> The jack side when the connector (P/J12) is in the disconnected state (except when it is directly connected to a board). In a RAP, "P/J1 <=> P/J2" means that all the opposing pins between "P/J1" and "P/J12" (refer to Section 7, Wiring Data) should be measured. The voltages on small connectors are measured using a special tool. Handle the tool carefully because it has a sharp tip. The numerical values described in the RAPs are for reference only. Approximate values are considered to be the same. Note that for the checks specified in the RAP, you must check the references for the parts that must be removed and their procedures. "Replacement" in the RAPs indicates the parts that are considered to be the cause of the problem. Check by replacing the parts and, if necessary, the assembly that contains those parts. In the RAPs, the highest level paper supply is called "Tray 1," and the one below it is called "Tray 2." In the RAPs, some procedures are described separately for each specification. Follow the instructions for your model to repair the faults.
Safety Considerations
RAP Flow RAPs are a good place to start in diagnosing a failure. RAPs guide you through the troubleshooting process by checking for the presence of error codes and other types of problematic symptoms. To troubleshoot problems related to image quality, refer to Section 3 Image Quality Troubleshooting.
Ask the operator about the problem Did the operator operate the machine correctly? No
Yes
Does the error recur when operating the machine in the same way as before (when the problem originally occurred)? Yes
No
Procedure is complete
Yes
Refer to the Error Code List and perform the relevant troubleshooting
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name Tray1 F/O#1 SNR on JAM Explanation Timeout between Tray1 Feed Clutch ON and Tray1 Feed Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-07] Tray1 Feed Sensor [08-12] Tray1 Feed Clutch Check Items Feed Roll or Retard Pad dirty, contaminated with paper dust, worn, or faulty Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged Paper damaged, not within specification, or not loaded correctly Foreign matter, burrs, or paper in the paper path Drive gear worn or damaged Tray1 Feed Clutch faulty Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor (PL 2.5)(REP 2.5.1). Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J501) Wire between Tray 1 Feed Sensor J158-2 and LVPS J501-7 Wire between Tray 1 Feed Sensor J158-1 and LVPS J501-8
RAP
BSD
C1-1
CH8.1 Figure 1
Replace the Tray1 Feed Clutch (PL 2.2) (REP 2.2.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name Tray1 Regi SNR on JAM Explanation Timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-07] Tray1 Feed Sensor [08-05] IOT Registration Sensor [08-10] IOT Registration Clutch
RAP
BSD
Check Items Take Away Roll 1 dirty, contaminated with paper dust, worn, or faulty C1-2 Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged Paper damaged, not within specification, or not loaded correctly Foreign matter, burrs, or paper in the paper path Drive gear worn or damaged IOT Registration Clutch faulty Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor (PL 2.5) (REP 2.5.1). Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J501) Wire between Tray 1 Feed Sensor J158-2 and LVPS J501-7 Wire between Tray 1 Feed Sensor J158-1 and LVPS J501-8 O CH8.1 Figure 1 CH8.4 Figure 4
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9). - Wire between IOT Registration Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503) - Wire between IOT Registration Sensor J156-2 and LVPS J503-2 - Wire between IOT Registration Sensor J156-1 and LVPS J503-3
Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name STM F/O#2 SNR on JAM Explanation Timeout between STM Feed Motor ON and STM Feed Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-06] STM Feed Sensor [08-11] STM Feed Clutch [08-13] STM Feed Motor
RAP
BSD
Check Items Tray2 Feed Roll or Tray2 Retard Roll dirty, contaminated with paper dust, worn, or faulty C2-1 STM Feed Sensor dirty and Sensor Actuator deformed or damaged Paper damaged, not within specification, or not loaded correctly Foreign matter, burrs, or paper in the paper path Drive gear worn or damaged STM Feed Clutch faulty STM Feed Motor faulty Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL 11.5) (REP 11.5.1 ). - Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542) - Wire between STM Feed Sensor J172-2 and STM PWB J542-7 - Wire between STM Feed Sensor J172-1 and STM PWB J542-8 O CH8.2 Figure 2
Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP 11.5.2 ) in that order.
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name Tray1 F/O#1 SNR on JAM from STM feed Explanation Timeout between STM Feed Out Sensor ON and Tray 1 Feed Out Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-06] STM Feed Sensor [08-07] Tray1 Feed Sensor [08-11] STM Feed Clutch [08-13] STM Feed Motor
RAP
BSD
Check Items Take Away Roll 2 dirty, contaminated with paper dust, worn, or faulty C2-2 STM Feed Sensor dirty and Sensor Actuator deformed or damaged Paper damaged, not within specification, or not loaded correctly Foreign matter, burrs, or paper in the paper path Drive gear worn or damaged STM Feed Clutch faulty STM Feed Motor faulty Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL 11.5) (REP 11.5.1). Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542) Wire between STM Feed Sensor J172-2 and STM PWB J542-7 Wire between STM Feed Sensor J172-1 and STM PWB J542-8 O CH8.1 Figure 1 CH8.2 Figure 2
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor (PL 2.5) (REP 2.5.1). Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501) Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7 Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8
Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP 11.5.2) in that order.
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name STM Regi SNR on JAM Explanation When feeding paper from the STM, timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-05] IOT Registration Sensor [08-10] IOT Registration Clutch Check Items Take Away Roll 1 dirty, contaminated with paper dust, worn, or faulty IOT Registration Sensor dirty and Sensor Actuator deformed or damaged Paper damaged, not within specification, or not loaded correctly Foreign matter, burrs, or paper in the paper path Drive gear worn or damaged IOT Registration Clutch faulty Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor (PL 2.5) (REP 2.5.1). Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J502) Wire between Tray 1 Feed Sensor J158-2 and LVPS J501-7 Wire between Tray 1 Feed Sensor J158-1 and LVPS J501-8
RAP
BSD
C2-3
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9). Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503) Wire between Tray 1 Feed Sensor J156-2 and LVPS J503-2 Wire between Tray 1 Feed Sensor J156-1 and LVPS J503-3
Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name No paper in the selected paper tray (Tray1) Explanation No paper is detected in Tray1 when ATS function is disabled and Tray1 is selected during a copy job. No paper is detected in Tray1 when Tray1 is selected during a print job (the paper size setting matches the one specified for the job). I/O Diagnostic Codes [07-07] Tray1 No Paper Sensor C5-0 Check Items Press the [Stop] button on the Control Panel. Check the tray to see if it is empty; if it is, add paper specified by the job. Tray1 No Paper Sensor dirty and Sensor Actuator deformed or damaged Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 No Paper Sensor (PL 2.7) (REP 2.7.1). Wire between Tray1 No Paper Sensor J157-3 ( P/J157) and LVPS J501-3 ( P/J501) Wire between Tray1 No Paper Sensor J157-2 and LVPS J501-4 Wire between Tray1 No Paper Sensor J157-1 and LVPS J501-5 X CH7.1 Figure 1
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name Tray1 Paper Size Mismatch Explanation Paper that is different from the one in the Tray Settings is detected when feeding. Or, paper size setting in Tray1 is different from the paper size specification of the job when Tray1 is selected during a print job. Check Items Press the [Stop] button on the Control Panel. Change the paper size of Tray 1 to the one specified by the job. Error Name No paper in the selected paper tray (Tray2) Explanation No paper is detected in the STM when ATS function is disabled and STM is selected during a copy job. No paper is detected in the STM when STM is selected during a print job (the paper size setting matches the one specified for the job). I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [07-08] STM No Paper Sensor
RAP
BSD
C5-1
C6-0
Check Items Press the [Stop] button on the Control Panel. Load the correct paper into the STM. STM No Paper Sensor dirty and Sensor Actuator deformed or damaged. Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM No Paper Sensor (PL 11.7) (REP 11.7.1). Wire between STM No Paper Sensor J171-3 ( P/J171) and STM PWB J542-3 ( P/J542) Wire between STM No Paper Sensor J171-2 and STM PWB J542-4 Wire between STM No Paper Sensor J171-1 and STM PWB J542-5
CH7.2 Figure 2
Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1).
Error Name Tray2 Paper Size Mismatch Explanation Paper that is different from the one in the Tray Settings is detected when feeding. Or, paper size setting in the STM is different from the paper size specification of the job when STM is selected during a print job. Check Items Press the [Stop] button on the Control Panel. Change the paper size of STM to the one specified by the job. Error Name MSI Paper Size Mismatch Explanation Paper that is different from the one in the Tray Settings is detected when feeding. Or, paper size setting in the MSI is different from the paper size specification of the job when MSI is selected during a print job. Check Items Press the [Stop] button on the Control Panel. Change the paper size of Bypass to the one specified by the job.
C6-1
C7-1
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name APS NG Unselected Explanation Either Tray 1 or STM is in one of the "paper settings is of a size that causes missing image" states when APS is selected during a copy job.
RAP
BSD
C0-1
Or, either Tray 1 or STM is "set with paper size that is different from the one specified for the job" when Auto Tray is selected during a print job.
CH3.2 Figure 2
Check Items Press the [Stop] button on the Control Panel. Change the paper size of Tray 1 or STM to the one specified by the job. Error Name MSI Regi SNR on JAM Explanation Timeout between Bypass Solenoid ON and IOT Registration Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-05] IOT Registration Sensor [08-17] Bypass Solenoid Check Items Bypass Feed Roll, Retard Pad, or Bypass Take Away Roll dirty, contaminated with paper dust, worn, or faulty C9-3 IOT Registration Sensor dirty and Sensor Actuator deformed or damaged Paper damaged, not within specification, or not loaded correctly Foreign matter, burrs, or paper in the paper path Drive gear worn or damaged Bypass Solenoid faulty Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9). Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503) Wire between Tray 1 Feed Sensor J156-2 and LVPS J503-2 Wire between Tray 1 Feed Sensor J156-1 and LVPS J503-3 O CH8.3 Figure 3 CH8.4 Figure 4
Check that the Bypass Solenoid and the LVPS J502-1/3 ( P/J502) pins are connected securely with good electrical contact. If there is no problem, replace the Bypass Solenoid (PL 7.5). Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name F/O#1 SNR Static JAM Explanation Tray1 Feed Sensor ON is detected during standby. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-07] Tray1 Feed Sensor
RAP
BSD
C8-1
Check Items Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged Foreign matter, burrs, or paper in the paper path Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor (PL 2.5) (REP 2.5.1). Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501) Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7 Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8
CH8.1 Figure 1
Error Name F/O#2 SNR Static JAM Explanation STM Feed Sensor ON is detected during standby. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-06] STM Feed Sensor C8-2 Check Items STM Feed Sensor dirty and Sensor Actuator deformed or damaged Foreign matter, burrs, or paper in the paper path Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL 11.5) (REP 11.5.1). Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542) Wire between STM Feed Sensor J172-2 and STM PWB J542-7 Wire between STM Feed Sensor J172-1 and STM PWB J542-8 O CH8.2 Figure 2
Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name CPM Image Lost E0-1 Explanation During a copy job in CMP Priority Mode, it is detected that the paper containing an image cannot be output after the image is deleted. Check Items Press the [Stop] button on the Control Panel. O -
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name Regi SNR Static JAM Explanation IOT Registration Sensor ON is detected during standby. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-05] IOT Registration Sensor
RAP
BSD
E1-6
Check Items Sensor dirty Foreign matter, burrs, or paper in the paper path Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9). Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503) Wire between Tray 1 Feed Sensor J156-2 and LVPS J503-2 Wire between Tray 1 Feed Sensor J156-1 and LVPS J503-3
CH8.4 Figure 4
Error Name Exit SNR JAM Explanation Fuser Exit Sensor ON is detected during standby. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [10-23] Fuser Exit Sensor E3-6 Check Items Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged Foreign matter, burrs, or paper in the paper path Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL 6.2). Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505) Wire between Fuser Exit Sensor J153-2 and LVPS J505-2 Wire between Fuser Exit Sensor J153-1 and LVPS J505-3 O CH10.2 Figure 2
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name IOT L/H Cover open Explanation The Left Hand Cover is open. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [01-01] LH Cover Interlock Switch
RAP
BSD
E5-1
Check Items Check that the Left Hand Cover closes correctly. Check that the LH Cover Interlock Switch is correctly installed and that the electrical connection is good. Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the LH Cover Interlock Switch (PL 8.2). Wire between LH Cover Interlock Switch FS151 ( FS151) and LVPS J506-4 ( P/J506) Wire between LH Cover Interlock Switch FS152 ( FS152) and LVPS J506-3
CH1.2 Figure 2
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name IOT Front Cover open Explanation The Front Cover is open. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [01-12] Front Cover Interlock Switch E5-2 Check Items Check that the Front Cover closes correctly. Check that the Front Cover Interlock Switch is correctly installed and that the electrical connection is good. Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Front Cover Interlock Switch (PL 8.2). Wire between Front Cover Interlock Switch FS153 ( FS153) and LVPS J506-2 ( P/J506) Wire between Front Cover Interlock Switch FS154 ( FS154) and LVPS J506-1 X CH1.2 Figure 2
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name L/H Low Cover open Explanation Access Cover 1 is open. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [01-11] Tray1 Interlock Switch E6-1 Check Items Check that Access Cover 1 closes correctly. Check that the Tray 1 Interlock Switch is correctly installed and that the electrical connection is good. Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Interlock Switch (PL 2.5). Wire between Tray 1 Interlock Switch J161-2 ( P/J161) and LVPS J501-9 ( P/J501) Wire between Tray 1 Interlock Switch J161-1 and LVPS J501-10 X CH7.1 Figure 1
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name STM L/H Cover open Explanation Access Cover 2 is open. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [01-10] STM Interlock Switch
RAP
BSD
E6-2
Check Items Check that Access Cover 2 closes correctly. Check that the STM Interlock Switch is correctly installed and that the electrical connection is good. Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Interlock Switch (PL 11.5). Wire between STM Interlock Switch J173-2 ( P/J173) and STM PWB J542-9 ( P/J542) Wire between STM Interlock Switch J173-1 and STM PWB J542-10
CH7.2 Figure 2
Replace the STM PWB (PL 11.5) (REP 11.5.2), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name Nup NG Out Of Range Explanation The magnification is not within the range of 50 to 200% during Nup. E8-1 Check Items Press the [Stop] button on the Control Panel. Press the [Paper Supply] button on the Control Panel. Press the [Special Copy] button on the Control Panel. Press the [Original Size Input] button on the Control Panel. Press the [Clear All] button on the Control Panel. X CH3.2 Figure 2
Error Name Nup Paper direction mismatch Explanation The paper orientation of the document and the tray are not aligned during Nup. E8-2 Check Items Press the [Stop] button on the Control Panel. Press the [Paper Supply] button on the Control Panel. Press the [Special Copy] button on the Control Panel. Press the [Original Size Input] button on the Control Panel. Press the [Clear All] button on the Control Panel. X CH3.2 Figure 2
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name Exit SNR on JAM Explanation Timeout between IOT Registration Clutch ON and Fuser Exit Sensor ON. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [08-10] IOT Registration Clutch [10-23] Fuser Exit Sensor Check Items Registration Roll dirty, contaminated with paper dust, worn, or faulty Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged Paper damaged or not within specification Foreign matter, burrs, or paper in the paper path Drive gear worn or damaged IOT Registration Clutch faulty Check that the IOT Registration Clutch and the LVPS J503-4/5 ( P/J503) pins are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Clutch (PL 2.9). Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL 6.2). Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505) Wire between Fuser Exit Sensor J153-2 and LVPS J505-2 Wire between Fuser Exit Sensor J153-1 and LVPS J505-3
RAP
BSD
E1-2
CH10.2 Figure 2
Error Name Exit SNR off JAM Explanation Timeout between Fuser Exit Sensor ON and Fuser Exit Sensor OFF. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [10-23] Fuser Exit Sensor Check Items Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged E3-1 Paper damaged or not within specification Foreign matter, burrs, or paper in the paper path Drive gear worn or damaged Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL 6.2). Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505) Wire between Fuser Exit Sensor J153-2 and LVPS J505-2 Wire between Fuser Exit Sensor J153-1 and LVPS J505-3 O CH10.2 Figure 2
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name MCU-STM comm. error Explanation A communication failure has occurred between the MCU and the Tray Module. Check Items Turn the power OFF then ON. Check for any open circuit or short circuit between the STM connectors. Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
RAP
BSD
H9-7
CH3.1 Figure 1
Error Name Copy Counter Full L9-0 Explanation The user that is logged in has reached the allotted copy limit in the Account Mode. Check Items Press the [Stop] button on the Control Panel. Error Name Toner Cartridge was PRENEAR empty Explanation The toner cartridge is low. J1-0 Check Items Refill the toner. Foreign matter on the sensor. Check that the Toner Empty Sensor and the LVPS J509-1-4 ( P/J509) pins are connected securely with good electrical contact. If there is no problem, replace the Toner Empty Sensor (PL 4.2). Replace the AIOC PWB (PL 8.1) (REP 8.1.1). X X CH3.2 Figure 2
Error Name Toner Empty Explanation The Toner Cartridge is empty. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [09-07] Toner Empty Sensor Check Items Refill the toner. Foreign matter on the sensor. Check that the Toner Empty Sensor and the LVPS J509 ( P/J509) 1-4 pins are connected securely with good electrical contact. If there is no problem, replace the Toner Empty Sensor (PL 4.2). Replace the AIOC PWB (PL 8.1) (REP 8.1.1). CH9.2 Figure 2
J1-2
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name No Drum Cartridge Explanation Unable to detect the Drum Cartridge. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [09-02] Drum Cartridge Check Items Turn the power OFF then ON.
RAP
BSD
J3-1
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402) Wire between Drum Cartridge P610-3 and AIOC PWB J402-4 Wire between Drum Cartridge P610-2 and AIOC PWB J402-5 Wire between Drum Cartridge P610-5 and AIOC PWB J402-2 Wire between Drum Cartridge P610-4 and AIOC PWB J402-3 Wire between Drum Cartridge P610-1 and AIOC PWB J402-6
CH9.2 Figure 2
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name Drum near end of life J6-0 Explanation The Drum Cartridge is near the end of its life. Check Items Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Error Name Drum cartridge life end J6-1 Explanation The Drum Cartridge has reached the end of its life. Check Items Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). O X -
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name Drum CRUM comm. Error Explanation The AIOC PWB is unable to communicate with the Drum Cartridge. I/O Diagnostic Codes (How to Enter the Diagnostic Mode) [09-02] Drum Cartridge Check Items Turn the power OFF then ON.
RAP
BSD
J7-1
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402) Wire between Drum Cartridge P610-3 and AIOC PWB J402-4 Wire between Drum Cartridge P610-2 and AIOC PWB J402-5 Wire between Drum Cartridge P610-5 and AIOC PWB J402-2 Wire between Drum Cartridge P610-4 and AIOC PWB J402-3 Wire between Drum Cartridge P610-1 and AIOC PWB J402-6
CH9.2 Figure 2
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name Drum CRUM Market Identity Mismatch J7-2 Explanation The AIOC PWB has detected that the Drum CRUM destination does not match. Check Items Turn the power OFF then ON. Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Error Name Drum CRUM ID error J7-3 Explanation The AIOC PWB has detected that the Drum CRUM ID is incorrect. Check Items Turn the power OFF then ON. Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Error Name EPC Memory Full N1-1 Explanation During a copy job in Collate Mode, the EPC memory is full. Or, the machine has reached a state where it is unable to scan in any more documents. Check Items Press the [Stop] button on the Control Panel. O O CH9.2 Figure 2 O CH9.2 Figure 2
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name No Response from USB-Host Explanation Either "USB disconnected" or "Communication timed-out" is detected during a print job. Or, either "USB disconnected" or "Communication timed-out" is detected during a scan job. Check Items Cancel the print job. Reconnect the USB cable correctly. Error Name HBPL or XPJL Syntax Error
RAP
BSD
N4-0
CH3.2 Figure 2
N4-1
Explanation An abnormal command that cannot be ignored is received from the USB-Host during a print job. Check Items Cancel the print job. Reconnect the USB cable correctly. Error Name Download File Error
CH3.2 Figure 2
N4-2
Explanation There is an abnormal Product ID or there is a checksum error in the download file. Check Items Press the [Stop] button on the Control Panel. Error Name Download Flash Write Error
N4-3
Explanation Unable to write the downloaded file into flash memory. Check Items Press the [Stop] button on the Control Panel. Error Name CPM Image Lost
E0-1
Explanation During a copy job in CPM Priority Mode, the paper containing an image cannot be output after the image is deleted. Check Items Press the [Stop] button on the Control Panel. Error Name Push Scan TimeOut
N5-0
Explanation Push scan notification failed during a scan job. Or, there is no scan job request from the PC after a push scan notification. Check Items The error will clear itself after a set amount of time has passed.
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name Controller Logic fail
RAP
BSD
N9-0
Explanation A software defect that cannot be ignored is found in the Controller software. Check Items Turn the power OFF then ON. Error Name IOT Communication Error
CH3.2 Figure 2
N9-1
Explanation The AIOC PWB has detected a Type-Di communication error. Check Items Turn the power OFF then ON. Error Name Main Motor stop error Explanation The motor runs for over 120 seconds without any paper being fed. Error Name Main Motor rotation error Explanation 500ms after the IOT has started, the Main Motor Lock signal is "Low." Error Name Carriage Module Fail Explanation An abnormality was detected in the Carriage Module. Error Name Laser Power or ROS Motor Fail
CH3.2 Figure 2
U0-1
U0-1
CH4.1 Figure 1
U1-1
U1-1
CH4.1 Figure 1
U2-1
U2-1
CH6.2 Figure 2
U3-5
Explanation The ROS Motor is unable to rotate. Or, the laser output is not normal. Error Name Fuser On Time Fail
U3-5
CH6.3 Figure 3
U4-1
Explanation The lamp did not turn OFF within the specified time after turning ON. Or, Warm Up was not completed within the specified time after power ON. Error Name Over Heat Temp Fail Explanation A temperature above 250C is continuously detected for 480ms. Error Name FS1 thermistor defect Explanation FS1 cannot be monitored any more.
U4-1
CH10.1 Figure 1
U4-2
U4-2
CH10.1 Figure 1
U4-3
U4-3
CH10.1 Figure 1
Error Code
Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Name Fuser Fan defect Explanation After the start of Fan Fail Signal monitoring, the signal level was Low not more than 30 times. Error Name RAM read/write check error Explanation When the MCU runs the overall Read/Write check for RAM during startup, the Read Data and Write Data do not match. Error Name NVM data defect
RAP
U4-9
U4-9
U6-2
U6-2
CH3.2 Figure 2
U6-3
Explanation The NVM Header data ERROR and NVM 3 page data do not match. Or, unable to find the NVM Write & Read area. The NVM or Counter areas are full.
U6-3
CH3.2 Figure 2
Error Name NVM read/write cannot be executed U6-4 Explanation An NVM Ack NG is detected during NVM Read. An NVM Write Error is detected 5 times during NVM Recovery. Error Name CPU Power to access NVM is not enough Explanation NVM queue full is detected during NVM Write. Error Name UI Communication TimeOut Explanation At the Power On Sequence, the AIOC PWB did not communicate with the User Interface PWB. Error Name UI Communication Error Explanation The User Interface PWB has detected a communication failure. Error Name Billing Counter Defect U8-1 Explanation It is detected that the Billing Counter Value is incorrect. Or, the AOIC PWB has failed to read the Billing Counter. Error Name HVPS fail Explanation A 500 msec cycle of the signal HVPS#ERR=High was detected twice in a row. O U8-1 O U6-4
CH3.2 Figure 2
U6-5
U6-5
CH3.2 Figure 2
U7-0
U7-0
CH2.1 Figure 1
U7-1
U7-1
CH2.1 Figure 1
CH3.2 Figure 2
U9-0
U9-0
CH9.1 Figure 1
Priority Order 36 37 38 39 40 41 42 43 44 46 47 48 49 50 51 52 53 54 56 57 58 59 60 61 62 63 64 65 66 67
Error Code A1-1 A2-2 A4-1 A4-2 C1-1 C1-2 C2-1 C2-2 C2-3 C9-3 E1-2 E3-1 C8-1 C8-2 E1-6 E3-6 E0-1 C0-1 C5-1 C6-1 C7-1 C5-0 C6-0 J1-2 J3-1 J6-1 J7-1 J7-2 J7-3 N1-1
Error Name Doc Misfeed Jam No Supported Doc Size Short Length Detect Long Length Detect Tray1 F/O#1 SNR on JAM Tray1 Regi SNR on JAM STM F/O#2 SNR on JAM Tray1 F/O#1 SNR on JAM from STM feed STM Regi SNR on JAM MSI Regi SNR on JAM Exit SNR on JAM Exit SNR off JAM F/O#1 SNR Static JAM F/O#2 SNR Static JAM Regi SNR Static JAM Exit SNR JAM CPM Image Lost APS NG Unselected Tray1 Paper Size Mismatch Tray2 Paper Size Mismatch MSI Paper Size Mismatch No paper in the select paper tray (Tray1) No paper in the select paper tray (Tray2) Toner Empty No Drum cartridge Drum cartridge life end Drum CRUM comm. Error Drum CRUM Market Identity Mismatch Drum CRUM ID error EPC Memory Full
Error Characteristic
Document Jam
Error Name UI Communication TimeOut UI Communication Error MCU-STM comm. error IOT Communication Error Controller Logic fail Main Motor stop error Main Motor rotation error Carriage Module Fail Laser Power or ROS Motor Fail Fuser On Time Fail Over Heat Temp Fail FS1 thermistor defect Fuser Fan defect RAM read/write check error NVM data defect NVM read/write cannot be executed RAM read/write check error Billing Counter Defect HVPS fail AMS NG Out Of Range Paper direction mismatch Nup NG Out Of Range Nup Paper direction mismatch Copy Counter Full No Response from USB-Host HBPL or XPJL Syntax Error Download File Error Download Flash Write Error Push Scan TimeOut Platen Cover Open IOT L/H Cover open IOT Front Cover open L/H Low Cover open STM L/H Cover open
Paper Jam
Fatal Error
Tray-related errors
Explanation
The motor runs for over 120 seconds without any paper being fed.
Explanation
500 ms after the IOT Motor starts, the IOT Motor Lock signal is Low.
Procedure
The problem can be solved according to RAP U1- 1 Main Motor Rotation Error (U1-1). Y N Execute diagnostics [29-49] (How to Enter the Diagnostic Mode) to check the ROM version. The ROM is the latest version. Y N Upgrade the ROM to the latest version. Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Completed
Procedure
Close the Left Hand Cover and the Front Cover. Execute diagnostics [04--01 Main Motor On]. (How to Enter the Diagnostic Mode) The IOT Motor can be heard rotating. Y N Check P/J504 and P/J201. Both P/J504 and P/J201 are connected securely. Y N Connect P/J504 and P/J201 securely. Measure the voltage between LVPS PWB P504-1 ( P/J504) (+) and GND (-). The age is approximately +24VDC. Y N Replace the LVPS (PL 8.1) (REP 8.1.2). Check the wire between J504-3 ( P/J504) and J201-3 shorted or open. Y N Repair the wire. volt-
Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Check the installation of the IOT Motor (PL 1.1 ) (REP 1.1.1). The IOT Motor is installed properly. Y N Install the IOT Motor (PL 1.1 ) (REP 1.1.1) properly. Turn the rotor of the IOT Motor (PL 1.1 ) counterclockwise by hand. It rotates smoothly, without any abnormal load. Y N Check for any foreign substances that obstruct the drive and for any incorrectly installed parts. There are foreign substances or incorrectly installed parts. Y N Replace the IOT Motor (PL 1.1) (REP 1.1.1). Remove any foreign substances and fix any installation errors. Check the wire between J504-3 ( P/J504) and J201-3 ( P/J201). or open. Y N Repair the wire. The wire is not shorted
Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
U0-1, U1-1
Explanation
A carriage fault was detected.
Explanation
The ROS Motor does not turn, or the laser output is not normal.
Procedure
Execute diagnostics [05-22 Move scanner to home position] and [05-23 Move scanner to maintenance position]. (How to Enter the Diagnostic Mode) The carriage moves. Y N Check each IIT Carriage connector. Each connector is connected securely. Y N Connect each connector securely. Check for foreign substances and deformed parts in the carriage. None is found. Y N Remove the foreign substances and repair the deformed parts. Replace the IIT Carriage (PL 10.3)(REP 10.3.1). Execute diagnostics [05-23 Move scanner to maintenance position]. When the IIT Carriage has moved to the leftmost position, press the [Stop] button to put the Carriage Sensor into the blocked state. Execute diagnostics [5-11 Home Sensor], and "H" is displayed. Y N Check each IIT Carriage and Carriage Sensor connector. Each connector is connected securely. Y N Connect each connector securely. Replace the Carriage Sensor (PL 10.6) and the IIT Carriage (PL 10.3) (REP 10.3.1) in that order. Check the Carriage Sensor (PL 10.6 ). The Carriage Sensor is installed properly. Y N Install the Carriage Sensor (PL 10.6) properly. Replace the IIT Carriage (PL 10.3) (REP 10.3.1).
Procedure
Execute diagnostics [6-15 ROS Motor ON]. (How to Enter the Diagnostic Mode) The ROS Motor can be heard rotating. Y N Measure the voltage between the AIOC PWB P403-7 ( P/J403) (+) and GND (-). The voltage is approximately +24VDC. Y N Replace the AIOC PWB (PL 8.1) (REP 8.1.1) and the LVPS (PL 8.1) (REP 8.1.2) in that order. Replace the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Measure the voltage between the AIOC PWB P403-1 ( P/J403) (+) and GND (-). age is approximately +5VDC. Y N Replace the AIOC PWB (PL 8.1) (REP 8.1.1). The volt-
Check the AIOC PWB P/J403 ( P/J403), LD PWB P/J140 ( P/J140), and P/J130 ( P/J130) connectors. The P/J403, P/J140, and P/J130 connectors are connected securely. Y N Connect the AIOC PWB P/J403 ( P/J403), LD PWB P/J140 ( P/J140), and P/J130 ( P/ J130) connectors securely. Check the wires between J403 ( P/J403) and J140 ( P/J140) and between J403 and J130 ( P/ J130) The wires are not shorted or open. Y N Repair the wire(s). Replace the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
U2-1, U3-5
Explanation
The lamp did not turn OFF within the specified time after turning ON. Or, Warm Up was not completed within the specified time after power ON.
Explanation
A temperature of 250C or higher was detected continuously for 480 ms.
Procedure
When U4-1 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "3." Run [NVM 50-20 FSR Reset FuserOverTemp] using "0" to reset it. (How to Enter the Diagnostic Mode) Check to see if there is paper in the Fuser. The Fuser is normal and there is no paper in it. Y N Remove the paper. Check the condition of the Fuser. The Fuser is installed properly. Y N Install the Fuser properly. Remove the Fuser. Check the conductivity between the Thermostat contacts. The are conductive. Y N Replace the Fuser (PL 5.1) (REP 5.1.1). contacts
Procedure
When U4-2 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "1." Run [NVM 50-20 FSR Reset FuserOverTemp] using "0" to reset it. (How to Enter the Diagnostic Mode) Check ( P/J601) and the resistance of the Thermistor. There is no open circuit between J601-1 J601-2, and the resistance is a minimum of 228k ohms (cold). Y N Replace the Fuser (PL 5.1) (REP 5.1.1). Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire between J408 and P601 is not shorted or open. Y N Repair the wire. Replace the Fuser (PL 5.1) (REP 5.1.1), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Check the Heater Rod for an open circuit. There is no open circuit between J600-1 ( P/ J600) and J600-2. Y N Replace the Fuser (PL 5.1) (REP 5.1.1). Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601) and J601-2, and the resistance is a minimum of 228k ohms (cold). Y N Replace the Fuser (PL 5.1) (REP 5.1.1). Immediately after Main Switch ON, the voltage between J3-3 ( P/J3) (ACH) and J3-1 (ACN) is approximately 200VAC. Y N Replace the LVPS (PL 8.1) (REP 8.1.2). Check the wire between J408 ( P/J408) and P601 ( P/J601). P601 is not shorted or open. Y N Repair the wire. The wire between J408 and
Check the wire between J3 ( P/J3) and P600 ( P/J600). The wire between J3 and P600 is not shorted or open. Y N Repair the wire. Replace the Fuser (PL 5.1) (REP 5.1.1), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
U4-1, U4-2
Explanation
Thermistor FS1 cannot be monitored any more.
Explanation
After the start of Fan Fail Signal monitoring, the signal level was Low not more than 30 times.
Procedure
Check the condition of the Fuser. The Fuser is installed properly. Y N Install the Fuser properly. Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601) and J601-2, and the resistance is a minimum of 228k ohms (cold). Y N Replace the Fuser (PL 5.1) (REP 5.1.1). Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire is not shorted or open. Y N Repair the wire. Replace the Fuser (PL 5.1) (REP 5.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Procedure
Turn the power ON. Visually check the NOHAD Fan (PL 9.2). The NOHAD Fan is rotating. Y N Measure the voltage between the AIOC PWB P405-3 ( P/J405) (+) and GND (-). The voltage is approximately +24VDC. Y N Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Replace the NOHAD Fan (PL 9.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Measure the voltage between the AIOC PWB P405-2 P/J405 (+) and GND (-). The voltage is 0. Y N Replace the NOHAD Fan (PL 9.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order. Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
U4-3, U4-9
Explanation
When the AIOC PWB checked RAM read/write at activation, a mismatch of read and write data was detected.
Explanation
NVM Header data and NVM 3 page data are mismatched. Or, the NVM Write & Read area is not found. Or, the NVM or Counter area is full.
Procedure
Check each AIOC PWB connector. Each connector is connected securely Y N Connect each connector securely. Turn the power OFF and ON. U6-2 recurs. Y N Completed Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Procedure
Check each AIOC PWB connector. Each connector is connected securely. Y N Connect each connector securely. Turn the power OFF and ON. U6-3 recurs. Y N Completed Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
U6-2, U6-3
Explanation
During NVM read/write, the NVM Ack NG state was detected. Or, during NVM repairs, an NVM write error was detected five times.
Explanation
At NVM write, the NVM queue full state was detected.
Procedure
Check each AIOC PWB connector. Each connector is connected securely. Y N Connect each connector securely. Turn the power OFF and ON. U6-4 recurs. Y N Completed Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Procedure
Execute diagnostics [29-49] to check the ROM version. Mode) The ROM is the latest version. Y N Upgrade the ROM to the latest version. Replace the AIOC PWB (PL 8.1) (REP 8.1.1). (How to Enter the Diagnostic
U6-4, U6-5
Explanation
At Power ON, the AIOC PWB does not communicate with the User Interface PWB.
Explanation
The User Interface PWB detected a communication failure.
Procedure
Measure each voltage between AIOC PWB J401-1 ( P/J401) (+), J401-2 (+), and GND (-). The voltages are approximately +5VDC. Y N Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Check the wire between J401 ( P/J401) and J710 ( P/J710). The wire is neither shorted nor open. Y N Repair the wire. Replace the User Interface PWB (PL 8.4) (REP 8.4.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Procedure
Check each User Inferface PWB connector. Each connector is connected securely. Y N Connect each connector securely. Turn the power OFF and ON. U7-1 recurs. Y N Completed Replace the User Interface PWB (PL 8.4) (REP 8.4.1).
U7-0, U7-1
Explanation
TBD An illegal Billing Counter value was detected. Or, the AIOC PWB failed to read the Billing Counter.
Explanation
A 500 ms cycle of HVPS#ERR=High was detected twice in a row.
Procedure
Procedure
Close the Left Hand Cover and the Front Cover. Make sure that the Drum Cartridge and the Transfer Corotron are properly seated. Measure the voltages between P406-2 ( P/J406) (+)/ P406-4(+)/P406-5(+) on the AIOC PWB and ground (-). The voltages are approximately +5VDC. Y N Replace the AIOC PWB (PL 8.1) (REP 8.1.1) and the HVPS (PL 8.2) (REP 8.2.1) in that order. Execute diagnostics [09-04 HVPS ON (Low Voltage)]. (How to Enter the Diagnostic Mode) The voltages at P406-2 ( P/J406) (+)/P406-4 (+)/P406-5 (+) become 0. Y N Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Replace the HVPS (PL 8.2) (REP 8.2.1). The problem is solved. Y N Measure the voltage between P406-1 ( P/J406) (+) on the AIOC PWB and ground (-). The voltage is approximately +5VDC. Y N Check between J520-1 ( P/J520) and J406-1 ( P/J406) on the HVPS PWB for a short circuit. If there is no short, replace the HVPS (PL 8.2) (REP 8.2.1). Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Completed
U8-1, U9-0
Explanation
Detected the opened Platen Interlock.
Explanation
Error in writing on or communicatiing with the EEPROM.
Procedure
Ensure that the DADF can be closed normally. The DADF can be closed normally. Y N Remove obstructions or repair the DADF Counter Balances. (REP 13.3.2, REP 13.3.3) Check that the Platen Interlock is functioning properly. The Platen Interlock is functioning properly. Y N Replace the Platen Interlock Sensor. Replace the SLCC PWB (AIOC/Network PWB). (REP 8.1.3) (PL 8.1)
Procedure
Switch off the machine power then switch on the power. The problem is solved. Y N Replace the SLCC PWB (AIOC/Network PWB). (REP 8.1.3) (PL 8.1) Problem is resolved.
062-300, 062-345
Explanation
Detected no input of Regi Sensor when carriage was working or detected the failure of the Regi Sensor position, or detected the failure of the IIT Regi Sensor level.
Explanation
Detected incufficient light provided from the Lamp to the CCD.
Procedure Procedure
Check that the Lamp Carriage can move freely and has no loose cables. The Lamp Carriage and cables are good. Y N Repair the Lamp Carriage. (REP 10.3.1) Enter the Diagnostic Mode. Enter Component Control Code [62-212]. Check the operation of the IIT Regi Sensor. The Regi Sensor is good. Y N Reseat the Regi Sensor connector. Check the wiring for proper operation and repair if necessary. Replace the Regi Sensor. (PL 10.6) Enter the Diagnostic Mode. Enter Component Control Code [05-22]. The Carriage moves in the scan direction. Y N Check the connector of the Carriage Motor and repair if necessary. Replace the Carriage Motor. (PL 10.6) Replace the SLCC PWB (AIOC/Network PWB). (PL 8.1) (REP 8.1.3) Check for any obstructions in the optical path between the lamp, the lens or the mirror. The optical path is clear of any obstructions. Y N Remove the obstuctions. Check that the White Color Correction Plate (Reflector) is in place and not deterioarated. (PL 10.6) The White Color Correction Tape is good. Y N Clean or replace the White Color Correction Plate. (PL 10.6) Enter the Diagnostic Mode. Enter Component Control Code [62-02]. The Illumination Lamp is good. Y N Check that the Lamp harness is properly connected and repair if necessary. Replace the Illumination Lamp. (REP 10.6.1) Replace the SLCC PWB (AIOC/Network PWB). (PL 8.1) (REP 8.1.3)
062-360, 062-371
Explanation
Control logic has detected insufficient light from the Illumination Lamp during AGC (Automatic Gain Congrol) of the auto IIT Calibration at Start.
Explanation
Control logic has detected an output defect of the CCD at AOC (Automatic Offset Control) of the auto IIT Calibration at Start.
Procedure
Check for any obstructions in the optical path. Clean the Mirror, lens and the white balance strip. Switch off the power then switch it on again. The problem has been resolved. Y N Enter the Diagnostic Mode. Enter Component Control Code [62-02]. The lamp is good. Y N Check that the Lamp harness is properly connected and repair if necessary. Replace the Illumination Lamp. (REP 10.6.1) Replace the SLCC PWB and (3) EEPROMS (AIOC/Network PWB). (PL 8.1) (REP 8.1.3) POPO the machine and retry.
Procedure
Check the connector P/J410 for proper connection. The problem has been resolved. Y N Replace the SLCC PWB and (3) EEPROMS (AIOC/Network PWB). (PL 8.1) (REP 8.1.3) POPO the machine and retry.
062-380, 062-386
Explanation
Control logic has detected RAM malfunction of IISS PWB.
Explanation
Control logic has detected a test error or a writing error to the SLCC EEPROMs.
Procedure
Switch off the power then switch it on again. If the problem is not solved, replace the SLCC PWB (AIOC/Network) and the 3 EEPROMs. (REP 8.1.3)
Procedure
Switch off the power then switch it on again. If the problem is not solved, replace the SLCC PWB (AIOC/Network) and the 3 EEPROMs. (REP 8.1.3)
062-392, 062-393
Replace the Pick Up Roller and Feed Roller. (REP 13.9.1) Replace the Document Feed Sensor (PL 13.9).
Explanation
The control logic has detected the failure of paper to reach the Document Feed Sensor after the Feed Clutch has energized.
Procedure
Check for obstructions in the Document Tray. Clean the Feed Roll. Confirm that a document is feeding into the document handler. The Feed Roller feeds paper into the document handler. Y N The Document Drive Motor operates. Y N Enter the Diagnostic Mode. Enter Component Control Code [05-01]. The Document Drive Motor operates. Y N There is +24 VDC at connector CN2 pin 1 and pin 4 on the DADF PWB. Y N Check the following in order: 1. Check the connectors CN1 and CN2 on the DADF PWB for proper connections 2. 3. Check the connector J414 on the SLCC PWB (AIOC) for proper connection. Check the harness from the DADF PWB to the SLCC PWB for an open circuit.
If the harness and the connectors are good, replace the DADF PWB (REP 13.2.4) Replace the Document Drive Motor (PL 13.5) The Feed Roller rotates. Y N Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates. Y N Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9). Replace the Document Feed Clutch (PL 13.9) Replace the Pick Up Roller and Feed Roller. (REP 13.9.1) The Feed Roller rotates. Y N Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates. Y N Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9). A B C Reissue June, 2008 WorkCentre 5016, 5020 2-37
005-170
Replace the Pick Up Roller and Feed Roller. (REP 13.9.1) Enter the Diagnostic Mode. Enter Component Control Code [05-206]. Actuate the Document Registration Sensor acutator. The display changes from High to Low. Y N Replace the Document Registration Sensor. (PL 13.7) Enter the Diagnostic Mode. Enter Component Control Code [05-205]. Actuate the Exit/Invert Sensor actuator. The display changes from High to Low. Y N Replace the Exit/Invert Sensor. (PL 13.7) Replace the DADF PWB (REP 13.2.4), or replace the SLCC PWB (AIOC/Network) (REP 8.1.3)
Explanation
Control logic has detected no paper at the Registration Sensor after turning on the Registration Clutch or detected no paper at the Exit/Invert Sensor after turning on the Registration Clutch.
Procedure
Check for obstructions in the Document Tray. Clean the Feed Roll. Confirm that a document is feeding into the document handler. The Feed Roller feeds paper into the document handler. Y N The Document Drive Motor operates. Y N Enter the Diagnostic Mode. Enter Component Control Code [05-01]. The Document Drive Motor operates. Y N There is +24 VDC at connector CN2 pin 1 and pin 4 on the DADF PWB. Y N Check the following in order: 1. Check the connectors CN1 and CN2 on the DADF PWB for proper connections 2. 3. Check the connector J414 on the SLCC PWB (AIOC) for proper connection. Check the harness from the DADF PWB to the SLCC PWB for an open circuit.
If the harness and the connectors are good, replace the DADF PWB (REP 13.2.4) Replace the Document Drive Motor (PL 13.5) The Feed Roller rotates. Y N Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates. Y N Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9). Replace the Document Feed Clutch (PL 13.9) Replace the Pick Up Roller and Feed Roller. (REP 13.9.1) The Feed Roller rotates. Y N Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates. Y N Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9). A B C Status Indicator RAPS June, 2008 2-38
005-171
B Y N Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9).
Explanation
When inverting documents, the control logic detected a failure of a document at the Feed Sensor after turning off the Feedout Forward or document failure at the Exit/Invert Sensor after turning on the Document Registration Sensor.
Replace the Document Feed Clutch (PL 13.9) Replace the Pick Up Roller and Feed Roller. (REP 13.9.1) Enter the Diagnostic Mode. Enter Component Control Code [05-204]. Actuate the Document Feed Sensor acutator. The display changes from High to Low. Y N Replace the Document Feed Sensor. (PL 13.9) Enter the Diagnostic Mode. Enter Component Control Code [05-205]. Actuate the Exit/Invert Sensor actuator. The display changes from High to Low. Y N Replace the Exit/Invert Sensor. (PL 13.7) Replace the DADF PWB (REP 13.2.4), or replace the SLCC PWB (AIOC/Network) (REP 8.1.3)
Procedure
Check for obstructions in the Document Tray. Clean the Feed Roll. Confirm that a document is feeding into the document handler. The Feed Roller feeds paper into the document handler. Y N The Document Drive Motor operates. Y N Enter the Diagnostic Mode. Enter Component Control Code [05-01]. The Document Drive Motor operates. Y N There is +24 VDC at connector CN2 pin 1 and pin 4 on the DADF PWB. Y N Check the following in order: 1. Check the connectors CN1 and CN2 on the DADF PWB for proper connections 2. 3. Check the connector J414 on the SLCC PWB (AIOC) for proper connection. Check the harness from the DADF PWB to the SLCC PWB for an open circuit.
If the harness and the connectors are good, replace the DADF PWB (REP 13.2.4) Replace the Document Drive Motor (PL 13.5) The Feed Roller rotates. Y N Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates. Y N Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9). Replace the Document Feed Clutch (PL 13.9) Replace the Pick Up Roller and Feed Roller. (REP 13.9.1) The Feed Roller rotates. Y N Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The ment Feed Clutch operates.
Docu-
005-172
Explanation
The control logic has found that the length of slow scan is less than 80mm.
Explanation
The control logic has detected that the length of slow scan is 450mm or more.
Procedure
Choose a document size equal to or larger than A4 paper or 208mm SEF or larger, in the Document Tray. The problem is solved. Y N Replace the Document Registration Sensor. (PL 13.7) Inform the customer of the minimum size limitation of documents used in the DADF Document Tray.
Procedure
Choose a document size equal to or less than A3 paper or 294mm SEF or less in the Document Tray. The problem is solved. Y N Replace the Document Registration Sensor. (PL 13.7) Inform the customer of the maximum size limitation of documents used in the DADF Document Tray.
005-198, 005-199
Explanation
The control logic has detected that the Feeder Top Cover is open.
Explanation
At power on, the control logic detected either the Platen Interlock is close when the Feeder Cover is open or the Feeder Cover Interlock is close when the Platen Interlock is open.
Procedure
Close the Feeder Top Cover. The problem continues. Y N Adjust or repair the Feeder Top Cover latch. (REP 13.4.1) Replave the Feeder Top Cover Switch. (PL 13.9)
Procedure
If this occurs frequently, confirm if there is any interferance with the Feed Sensor (PL 13.9), the Document Registration Sensor (PL 13.7) or the Exit/Invert Sensor (PL 13.7). Check the sensor connectors for prober connection. Replace one sensor at a time until the problem is solved.
005-305, 005-920
005-305, 005-920
3 Image Quality
Image Quality RAPs
IQ1 IOT Image Quality Entry RAP .................................................................................. IQ2 IIT Image Quality Entry RAP .................................................................................... IQ3 Low Image Density RAP .......................................................................................... IQ4 Wrinkled Image RAP ................................................................................................ IQ5 Residual Image (Ghosting) RAP .............................................................................. IQ6 Background RAP ...................................................................................................... IQ7 Deletion RAP ............................................................................................................ IQ8 Skew/Misregistration RAP ........................................................................................ IQ9 Process Direction Bands, Streaks, and Smears RAP .............................................. IQ10 Unfused Copy/Toner Offset RAP ........................................................................... IQ11 Repeating Bands, Streaks, Spots, and Smears RAP............................................. IQ12 Mottle RAP ............................................................................................................. IQ13 Spots RAP .............................................................................................................. IQ14 Black Prints RAP .................................................................................................... IQ15 Blank Image RAP ................................................................................................... Copy Quality Specification .............................................................................................. Samples of Image Quality Defects.................................................................................. 3-3 3-3 3-4 3-4 3-5 3-5 3-6 3-6 3-7 3-7 3-8 3-8 3-9 3-9 3-10 3-10 3-16
Image Quality
Image Quality
Procedure
Determine the image quality problem and go to the relevant RAP. Table 1 IOT Image Quality Problems Image Quality Problem Low image density Wrinkled images Ghost images Symptom Overall low density of images. The printed paper is creased, folded or torn. RAP IQ3 IQ4 Image Quality Problem Low image density Background contamination
Ghost images appear on the paper. Parts of the IQ5 previous page or current page appear as ghost images on the paper. The whole page or part of the page is contami- IQ6 nated by toner. The contamination appears as a very light grayish color. Part of the image is missing. Printed images are not parallel to the edges of the paper. IQ7 IQ8 IQ9 IQ10
The whole page or part of the page is contamiIQ6 nated by toner. The contamination appears as a very light grayish color. IQ9 IQ11
Background contamination
Black lines, blank areas, or Black lines or white streaks running parallel to smears in the process direction. the direction of paper transport. Black lines, blank areas, or smears at right angles to the process direction. Spotted blanks Solid black copy Black lines or white streaks running at right angles to the direction of paper transport. Toner spots and blank areas are spread irregularly over the whole page. The output is completely black.
Deletion Skew/Misregistration
IQ13 IQ14
Black lines, blank areas, or Black lines or white streaks running parallel to smears in the process direction the direction of paper transport. Improper fusing, offset Printed images are not properly fused onto the paper. When rubbed, the image comes off easily. Black lines or white streaks running at right angles to the direction of paper transport. Uneven printed image density.
Black lines, blank areas, or smears at right angles to the process direction. Mottle Spotted blanks Solid black copy Blank copy
IQ11
IQ12
Toner spots and blank areas are spread irregu- IQ13 larly over the whole page. The output is completely black. The output is completely white. IQ14 IQ15
Image Quality
IQ1, IQ2
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean. Y N Clean any dirt on the Platen. If unable to clean the dirt, replace the IIT Upper Cover (PL 10.2) (REP 10.2.1). Check the drum ground contact. The drum ground contact is clean and not damaged. Y N Clean the drum ground contact. If necessary, restore it to its proper shape. Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Print a page that is entirely black. During the print cycle, turn OFF the power after you hear the paper feed (to force a stop during image transfer). Check the surface of the Drum. There is a considerable amount of toner left on the surface of the Drum. Y N Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).
Procedure
Check the paper type. The paper used is within specifications. Y N Use paper that is within specifications. Use paper from a freshly opened packet. The problem recurs. Y N Completed Remove the Fuser (PL 5.1) (REP 5.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Check for foreign substances and damaged components in the paper transport path. No foreign substances or damaged components are found in the paper transport path. Y N Remove the foreign substances. Reshape or replace any damaged components. Replace the Fuser (PL 5.1) (REP 5.1.1).
Image Quality
IQ3, IQ4
Procedure
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Remove the Fuser (PL 5.1) (REP 5.1.1), lower the green levers on both sides, turn the Drive Gear of the Heat Roll and check the Heat Roll surface for dirt and/or contamination. The surface of the Heat Roll is clean. Y N Remove any dirt and/or contamination. If you cant clean the surface of the Heat Roller, replace the Fuser (PL 5.1) (REP 5.1.1). Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean. Y N Remove any dirt from the Platen Glass. If you cannot clean the Platen Glass, replace the IIT Upper Cover (PL 10.2) (REP 10.2.1). Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Install a new Drum Cartridge (PL 4.1) (REP 4.1.1) and install it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron (PL 4.3) (REP 4.3.1) is clean and not damaged. Y N Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it. Remove the HVPS (PL 8.2) (REP 8.2.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Replace the AIOC PWB (PL 8.1) (REP 8.1.1), followed by the HVPS (PL 8.2) (REP 8.2.1).
Image Quality
IQ5, IQ6
Procedure
Check the paper type. The paper used is within specifications. Y N Use paper that is within specifications. Use paper from a freshly opened packet. The problem recurs. Y N Completed Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is not damaged. Y N Replace the Transfer Corotron (PL 4.3) (REP 4.3.1). Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Procedure
Check the location where the machine is installed. The machine is installed on a stable, level surface. Y N Install the machine on a stable, level surface. Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Check the Paper Cassette. The Paper Cassette is installed properly. Y N Install it properly. Check the paper transport path. There are no obstructions or damaged parts in the paper transport path. Y N Remove any obstructions. Reshape or replace any damaged parts. Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ7, IQ8
Procedure
Check the IIT Carriage Mirrors. The mirrors are not dirty, scratched, or damaged. Y N Clean the mirrors. If the mirrors cant be cleaned, have scratches, or are damaged, replace the IIT Carriage (PL 10.3) (REP 10.3.1). Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not damaged. Y N Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it. Check for dirt in the paper transport path. The paper transport path is clean. Y N Clean away the dirt. Check the IIT Carriage Mirror. The mirror is clean and not damaged. Y N Clean the IIT Carriage Mirror (PL 10.3) (REP 10.3.1). If it is damaged, replace it. Remove the Fuser (PL 5.1) (REP 5.1.1), and check the Heat Roll. The surface of the Heat Roll is clean. Y N Remove any dirt. If you cant clean the surface of the Heat Roll, replace the Fuser (PL 5.1) (REP 5.1.1). Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not damaged. Y N Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it. Check the ROS (PL 3.1) (REP 3.1.1). The ROS is clean and not scratched. Y N Clean the ROS (PL 3.1) (REP 3.1.1). If it is scratched, replace it. Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).
Procedure
Check the paper type. The paper used is within specifications. Y N Use paper that is within specifications. Use paper stored under room conditions. The problem recurs. Y N Completed Check the power supply voltages. The voltages are within the specified range. Y N Connect a power supply with voltages within the specified range. Remove the Fuser (PL 5.1) (REP 5.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Check the fusing temperature using the Diagnostics. A normal fusing temperature is set. Y N Set a normal fusing temperature using the Diagnostics. Replace the Fuser (PL 5.1) (REP 5.1.1).
Image Quality
IQ9, IQ10
Procedure
Check the IIT Carriage. The carriage has no foreign substances or damaged parts. Y N Remove any foreign substances. If any parts of the IIT Carriage (Capstan Pulley, Capstan Shaft, Carriage Cable, etc.) are damaged, replace them. Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not damaged. Y N Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it. Check the pitch of the black lines or white streaks. The pitch of the black lines is approximately 78mm (circumference of the Heat Roll ). Y N Clean the surface of the Heat Roll. If you cant, replace the Fuser (PL 5.1) (REP 5.1.1). Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ11, IQ12
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean. Y N Remove any dirt on the Platen. If you cant remove the dirt, replace the IIT Upper Cover (PL 10.2) (REP 10.2.1). Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not damaged. Y N Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it. Check for dirt in the paper transport path. The paper transport path is clean. Y N Clean away the dirt. Remove the Fuser (PL 5.1) (REP 5.1.1) and check the surface of the Heat Roll. The surface of the Heat Roll is clean. Y N Clean away the dirt. If you cant remove the dirt, replace the Fuser (PL 5.1) (REP 5.1.1). Check the paper type. The paper used is within specifications. Y N Use paper that is within specifications. Use paper from a freshly opened packet. The problem recurs. Y N Completed Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Procedure
Check the IIT Carriage for foreign substances and damaged parts. The carriage has no foreign substances or damaged parts. Y N Remove any foreign substances. If any parts of the IIT Carriage Assembly (cable, capstan, etc.) (PL 10.3) are damaged, replace them. Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Remove the HVPS (PL 8.2) (REP 8.2.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Check the connectors of the HVPS (P/J520) and AIOC PWB (P/J406). The connectors are connected securely. Y N Connect the connectors securely. Check the wire between J460-4 and J520-2. The wire between J460-4 and J520-2 is not shorted or open. Y N Repair the wire. Check the wires between the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1). The wires between J140 (ROS) and J403 (AIOC PWB), as well as between J130 (ROS) and J403 (AIOC PCB), are not shorted or open. Y N Repair the wire(s). Replace the ROS (PL 3.1) (REP 3.1.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ13, IQ14
Procedure
Check the ROS (PL 3.1) (REP 3.1.1). The ROS is installed correctly. Y N Install the ROS (PL 3.1) (REP 3.1.1) correctly. Check the drum ground contact. The drum ground contact is clean and not damaged. Y N Clean the drum ground contact. If it is damaged, reshape or replace it. Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a print. The problem recurs. Y N Completed Print a page that is entirely black. During the print cycle, turn OFF the power after you hear the paper feed (to force a stop during the image transfer) and check the surface of the Drum. There is a considerable amount of toner left on the surface of the Drum. Y N Check the P/J140, P/J406, J403, and J140 connectors. The connectors are connected securely. Y N Connect the connectors securely. Check the ROS (PL 3.1) (REP 3.1.1). The ROS is installed correctly. Y N Install the ROS (PL 3.1) (REP 3.1.1) correctly. Measure the voltage between pin 1 and pin 2 of connector P403 on the AIOC PWB (PL 8.1) (REP 8.1.1). The voltage is +5VDC. Y N Replace the AIOC PWB (PL 8.1) (REP 8.1.1). Check the wire between J140 and J403. The wire between J140 and J403 is not shorted or open. Y N Repair the wire. Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1). Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).
Parallelism (mm)
*1: Measure the length of the position of FX STP#3600 and use it as the Standard Value in the table.
Image Quality
IQ15,
Specification [System] IOT + IIT Table 2 Copy Alignment: Specification Item Lead Edge Registration (mm) Side Edge Registration (mm) Lead Skew (mm) Vertical Ratio (%) 100% Horizontal Ratio (%) 100% Perpendicularity (mm) Linearity (Vertical) (mm) Linearity (Horizontal) (mm) Linearity (Skew) (mm) Parallelism [DC] IOT + IIT Table 3 Copy Alignment: Specification Item Simplex Skew H Perpendicularity Linearity: V Linearity: H Linearity: D Registration: Lead Registration: Side Magnification: V (%) +/-1.9 +/-2.8 1.4 1.4 1.4 +/-2.4 +/-3.0 +/-0.95 (100%) +/-1.16 (50%-99%) +/-1.47 (101%-200%) +/-0.95 (100%) +/-1.16 (50%-99%) +/-1.47 (101%-200%) Specification MSI +/-2.2 +/-3.0 ---+/-3.1 +/-3.2 -400mm 200mm 400mm 400mm 280mm 283mm Measurement Length Specification SYSTEM +/- 2.90 +/- 3.40 +/- 2.30 +/- 1.40 +/- 1.40 +/- 3.40 +/- 2.00 +/- 1.40 +/- 1.42 +/- 3.70 280 mm 400 mm 280 mm 400 mm 400 mm 280 mm 280 mm 400 mm Application
Magnification: H (%)
--
280mm
Image Quality
2. Image Quality
How to measure
Make a copy of the Test Pattern 499T247 (A3) and measure. See Table 5 for specifications. Table 4 Item How to measure (Refer to Figure 2)
Text/Image Density Measure the 0.7G line image (10) at 3 locations. (100%/Normal mode only) Determine the maximum and minimum mean value measured (within the same copy).
Image Quality
Table 4 Item Low Contrast (100% only) How to measure (Refer to Figure 2) Normal mode: Check that the 0.2G line image 13 can be read. Darker mode: Measure the 0.2G line image 13 at 3 locations. Determine the maximum and minimum mean value measured (within the same copy).
Reproducibility of the blue Normal mode: Check that the 0.2B line image 14 can be read. Darker mode: Measure the 0.2B line image 14 at 3 locations. color density (100% only) Determine the maximum and minimum mean value measured (within the same copy). Solid Density Reproduc- Measure the 1.0G solid 16 at 3 locations. ibility Determine the maximum and minimum mean value measured (100%/Normal mode only) (within the same copy). Background Resolution Skip and Smear Measure the margin. 70.7, 100%: Measure the resolution target 17 at 3 locations. 141.4%: Measure the resolution target 17 at 2 locations. 100%: Check that the 2.5lp/mm ladder 18 is resolving across the entire page. 70.7~99%: Check that the 1.8lp/mm ladder 19 is resolving across the entire page.
Image Quality
Figure 2 Image Quality Measurement Positions (Test Pattern 499T247) Image Quality Specification Total System
Image Quality
Table 5 OUTPUT (Density Settings Button) Lighter 3 Does not reproduce Does not reproduce OUTPUT (Density Settings Button) Normal >=1.08 =<0.2 >=0.17 >=0.17 >=1.0 =<0.3 =<1.2 OUTPUT (Density Settings Button) Darker 3 >=0.46 =<0.4 >=0.57 0.4 (Max) OUTPUT (Density Settings Button) Auto >=1.08 =<0.2 >=0.22 >=0.22 >=1.0 =<0.3 =<1.2 4.3 Lo/mm (Min) 2.5 Lo/mm (Min) 3.5 Lo/mm (Min) 3.5 Lo/mm 3 Lo/mm (Min)*1 2.5 Lo/mm (Min)*1 1.8 Lo/mm (Min) 2.5 Lo/mm (Min) 2.5 Lo/mm (Min)*1
Item Text/Image Density Text/Image Density Evenness Low Contrast Reproducibility Low Contrast Evenness Low Contrast Reproducibility Reproducibility of the blue color density Blue Color Density Evenness Reproducibility of the blue color density Solid Density Reproducibility Solid Density Evenness Background (SIR#302) Resolution (Excluding Skip/Smear) Resolution (Excluding Skip/Smear) Resolution (Excluding Skip/Smear) Resolution (Excluding Skip/Smear) Depth of Focus Skip/Smear Skip/Smear Skip/Smear Skip/Smear
Reduce/ Enlarge (%) 100 100 100 100 100 100 100 100 100 100 100 100 70 141 200 100 100 70 141 200
INPUT 0.7 Gray 0.7 Gray 0.2 Gray 0.2 Gray 0.1 Gray 0.2 Blue 0.2 Blue 0.1 Blue 1.0 Solid 1.0 Solid NBS Target NBS Target NBS Target NBS Target NBS Target Ladder A3 Entire Page Ladder A3 Entire Page Ladder A3 Entire Page Ladder A3 Entire Page
Image Quality
Image Quality
Auger Marks
Figure 1 Auger Marks Cause 1. 2. Magnetic field failure in the Developer Magnetic Roll. There was a drop in the level of developer material. Action 1. Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). The problem may occur immediately after you install a new Drum Cartridge. This can be corrected by feeding a few sheets of paper.
Image Quality
Figure 2 Strobing (28mm or 14mm Pitch Density) Cause 1. 1. Developer Magnetic Roll bias. Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Action
Image Quality
Figure 3 White Streaks (Process Direction) Cause 1. 2. Foreign substances are blocking the ROS Laser. Developer material clogging on the Developer Magnetic Roll due to foreign substances. 2. Action 1. Clean the optical path between the ROS (PL 3.1) (REP 3.1.1) and the Drum Cartridge (PL 4.1) (REP 4.1.1), and clean the seal glass. Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).
Image Quality
Black Bands
Figure 4 Black Bands Cause 1. 1. The developer material is not well mixed. Mix the developer material by processing blank paper. Action
Image Quality
Toner Contamination
Figure 5 Toner Contamination Cause 1. 1. Cloud of toner falling from the Drum Cartridge (PL 4.1) (REP 4.1.1). Mix the developer material by processing blank paper. Action 2. Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).
Image Quality
Toner Splattering
Figure 6 Toner Splattering Cause 1. 2. Paper size mismatch (tray settings and paper size are different). Increased paper resistance due to dry conditions. Action 1. 2. Check the tray settings. Use paper from a freshly opened packet.
Image Quality
Figure 7 White Spots Cause 1. 1. Increased paper resistance due to dry conditions. Use paper from a freshly opened packet. Action
Image Quality
Figure 8 Regular Deletions in the Process Direction (Spots, Streaks, Bands, etc.) Cause 1. 2. 3. 94mm Pitch (Drum): Scratches or foreign substances. 57mm Pitch (Developer Roll): Developer material clogging on the Magnetic Roll. 44mm Pitch (Charger): Scratches or foreign substances. 2. Image Quality June, 2008 3-24 4. 1. 80mm Pitch (Fuser Heat Roll): Scratches or foreign substances. 1,4: Clean or replace the Drum Cartridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP 5.1.1). 2,3: Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). Reissue WorkCentre 5016, 5020
Action
Regular Toner Contamination In the Process Direction (Spots, Streaks, Bands, etc.)
Figure 9 Regular Toner Contamination In the Process Direction (Spots, Streaks, Bands, etc.) Cause 1. 2. 3. 4. 5. 6. 94mm Pitch (Drum): Scratches or foreign substances. 57mm Pitch (Magnetic Roll): Developer material clogging on the Magnetic Roll. 44mm Pitch (Charger): Scratches or foreign substances. 80mm Pitch (Heat Roll): Scratches or foreign substances. 19mm Pitch (Fuser Roll-Exit): Dirt. 44mm Pitch (Registration): Dirt. 2. Action 1. 1,4,5,6: Clean or replace the Drum Cartridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP 5.1.1). 2,3: Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).
Image Quality
Image Quality
Figure 10 Light Background in Copies of Originals with Frames Cause [Auto] performs background detection of images at a distance of up to 10mm from the Lead Registration Edge. If there are dark frames along the Lead Registration Edge, Automatic Exposure cannot detect the original background density. Therefore, Background Suppression is calculated based on the density of the frames. Action Select [Off] for [Auto].
Image Quality
Image Quality
Repairs 1. Drive
REP 1.1.1 IOT Motor (SCC)............................................................................................ 4-5 4-7 4-9 4-10 4-12 4-13 4-17 4-19 4-20 4-21 4-23 4-27 4-29 4-31 4-32 4-35 4-38 4-39 4-42 4-45 4-47 4-49 4-52 4-55 4-58 4-61 4-62 4-64
REP 9.1.1 Output Tray .................................................................................................... REP 9.1.2 Front Left Cover ............................................................................................. REP 9.2.1 Rear Cover..................................................................................................... REP 9.2.2 Right Cover ....................................................................................................
4-67 4-68 4-69 4-70 4-71 4-72 4-73 4-79 4-81 4-82 4-85 4-89 4-89 4-91 4-93 4-96 4-97 4-98 4-99 4-100 4-101 4-102 4-104 4-106 4-109 4-110 4-111 4-112 4-113 4-116 4-119 4-121 4-122 4-124 4-125 4-126 4-128 4-131 4-131 4-132
10. IIT
REP 10.1.1 IIT Platen Cover ........................................................................................... REP 10.2.1 IIT Upper Cover (SCC) ................................................................................ REP 10.3.1 IIT Carriage (SCC) ....................................................................................... REP 10.3.2 Flexible Print Cable (SCC)........................................................................... REP 10.6.1 Exposure Lamp............................................................................................ REP 10.7.1 Carriage Cable and Drum ............................................................................ REP 10.7.2 Inverter PWB................................................................................................
2. Paper Transport
REP 2.2.1 Tray 1 Feed Clutch (SCC) ............................................................................. REP 2.3.1 Tray 1 Feed Roll (SCC) ................................................................................. REP 2.5.1 Tray 1 Feed Sensor ...................................................................................... REP 2.7.1 Tray 1 No Paper Sensor ............................................................................... REP 2.8.1 Registration (SCC).........................................................................................
3. ROS
REP 3.1.1 ROS (SCC) ....................................................................................................
4. CRU
REP 4.1.1 Drum Cartridge .............................................................................................. REP 4.2.1 Toner Empty Sensor...................................................................................... REP 4.2.2 Erase Lamp ................................................................................................... REP 4.3.1 Transfer Module............................................................................................. REP 4.4.1 Corotron Wire ................................................................................................
5. Fuser
REP 5.1.1 Fuser (SCC)................................................................................................... REP 5.1.2 Temperature Control Sensor Assembly......................................................... REP 5.1.3 Fuser Lamp.................................................................................................... REP 5.1.4 Fuser Roll ...................................................................................................... REP 5.1.5 Fuser Pressure Roll .......................................................................................
13. ADF
REP 13.1.1 ADF Assembly ............................................................................................. REP 13.1.2 ADF/DADF Platen Cushion.......................................................................... REP 13.2.1 Document Tray Assembly (ADF) ................................................................. REP 13.2.2 ADF Feeder Assembly................................................................................. REP 13.2.3 Front Cover .................................................................................................. REP 13.2.4 Rear Cover................................................................................................... REP 13.2.5 DADF Eject Roller Solenoid......................................................................... REP 13.2.6 DADF Assembly........................................................................................... REP 13.2.7 Document Tray Assembly (DADF)............................................................... REP 13.2.8 DADF Feeder Assembly .............................................................................. REP 13.3.1 ADF Control PWB ........................................................................................ REP 13.3.2 Left Counter Balance (SCC) ........................................................................ REP 13.3.3 Right Counter Balance (SCC)...................................................................... REP 13.3.4 DADF PWB .................................................................................................. REP 13.4.1 Top Cover .................................................................................................... REP 13.8.1 Retard Roll ................................................................................................... REP 13.9.1 Pickup Roll, Feed Roll..................................................................................
6. Exit
REP 6.1.1 Exit Transport (Simplex) ................................................................................ REP 6.1.2 Exit Transport (Duplex)..................................................................................
8. Electrical
REP 8.1.1 AIOC PWB (SCC).......................................................................................... REP 8.1.2 LVPS (SCC)................................................................................................... REP 8.1.3 AIOC/Network PWB (DADF/Network Only)................................................... REP 8.2.1 HVPS (SCC) .................................................................................................. REP 8.2.2 Duplex PWB (SCC) ....................................................................................... REP 8.3.1 Control Panel (SCC) ...................................................................................... REP 8.4.1 User Interface PWB (SCC) ............................................................................
Adjustments
ADJ 8.1.1 Edge Erase Adjustment.................................................................................. ADJ 8.1.2 Controller Firmware Version Upgrade ............................................................ ADJ 10.3.1 IIT Lead Edge/Side Edge Registration .........................................................
9. Cover
Reissue WorkCentre 5016, 5020
ADJ 11.1.1 Carriage Assembly Alignment (Parallelism) ................................................. ADJ 13.1.1 ADF/DADF Positional Adjustment ................................................................
4-133 4-134
Introduction
This section contains procedures required for parts replacement and adjustment.
WARNING
A Warning statement indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in personal injury or loss of life. CAUTION A Caution statement indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment. NOTE: A Note statement indicates an operating or maintenance procedure, practice, or condition that is necessary to accomplish a task efficiently. Reference: Used when other explanations are given. Purpose: Used to describe the purpose of the Adjustment. Safety Critical Components (SCC): Safety Critical Components are components, such as static-sensitive integrated circuit chips, that require special precautions to prevent them from being damaged. Follow the regulations regarding Safety Critical Components set by FUJI XEROX Co., Ltd. Important Information Stored Component (ISC): This component stores all the important customer information that is input after the installation. When replacing this component, follow the procedures in Section 4 Repairs and Adjustments. Make absolutely sure that no customer information gets revealed.
4.
Figure 1 Illustration 1 Illustration 2: Indicates that the configuration of the part shown is the configuration before the part was modified by the number within the circle.
Figure 2 Illustration 2 5. Positions or directions are defined as follows: a. b. c. d. Front: Front of the machine. Right: Right-hand side facing the machine. Left: Left-hand side facing the machine. Rear: Rear of the machine.
Figure 1
REP 1.1.1
4.
Remove the IOT Motor (Figure 2). 1 Remove the Tapping Screws (4). 2 Remove the IOT Motor.
Figure 2
Replacement
1. To install, do the removal steps in reverse order.
REP 1.1.1
3.
Remove the screws (3) that secure the Clutch Bracket (Figure 2). 1 Remove the screws (3).
Figure 2
Figure 1
REP 2.2.1
4.
Remove the Tray 1 Feed Clutch (Figure 3). 1 Remove the Clutch Bracket. 2 Remove the bearing. 3 Remove the Tray 1 Feed Clutch. 4 Pull out the wire harness through the hole.
Replacement
1. 2. To install, do the removal steps in reverse order. When installing the Tray 1 Feed Clutch, place the tab of Clutch Bracket in the notch of Tray 1 Feed Clutch (Figure 4).
Figure 3
Figure 4
REP 2.2.1
4.
Remove the Tray 1 Feed Roll (Figure 2). 1 Gently lift up the tab to remove the Tray 1 Feed Roll.
Figure 2
Figure 1
REP 2.3.1
Replacement
1. 2. To install, do the removal steps in reverse order. When installing the Tray 1 Feed Roll, align the pin of the Feed Shaft with the slot in the Tray 1 Feed Roll (Figure 3).
Figure 3
5.
Remove the Tray 1 Feed Sensor (Figure 1). 1 Remove the Tapping Screw. 2 Remove the cable bands (2). 3 Release the wire harness from the clamps (2). 4 Move the wire harness toward you and disconnect the connector. 5 Remove the Tray 1 Feed Sensor.
Replacement
1. 2. To install, do the removal steps in reverse order. Insert the Connector Housing of the Tray 1 Interlock Switch into the square hole of the frame (Figure 2). A Square hole
Figure 2 Figure 1
REP 2.5.1
4.
Remove the Tray 1 No Paper Sensor (Figure 2). 1 Remove the Actuator. 2 Release the tabs to remove the Tray 1 No Paper Sensor.
Figure 2
Replacement
1. To install, do the removal steps in reverse order.
Figure 1
REP 2.7.1
Figure 1
REP 2.8.1
5.
Remove the Connector Housing (Figure 2). 1 Remove the wire harness from the guide. 2 Slide the Connector Housing through the hole.
6.
Remove the Front Stopper (Figure 3). 1 Remove the Front Stopper.
Figure 3 Figure 2
REP 2.8.1
7.
Remove the Registration (Figure 4). 1 Press the tab in the direction of the arrow to remove the boss of the Registration from the frame.
Figure 4
Replacement
1. To install, do the removal steps in reverse order.
REP 2.8.1
REP 2.8.1
1. 2. 3. 4. 5.
Open the Front Cover. Remove the Output Tray (REP 9.1.1). Remove the Rear Cover (REP 9.2.1). Remove the HVPS and Contact Block (REP 8.2.1). Remove the Laser Housing (Figure 2). 1 Remove the Tapping Screw. 2 Remove the Laser Housing.
Figure 2
Figure 1
REP 3.1.1
6.
Disconnect the ROS connectors (Figure 3). 1 Disconnect the Ground connectors (2). 2 Disconnect the connectors (2). 3 Disconnect the connector. 4 Remove the wire harness from the hook.
7.
Remove the ROS (Figure 4). 1 Remove the Tapping Screws (5). 2 Remove the ROS.
Figure 4 Figure 3
Replacement
1. To install, do the removal steps in reverse order. NOTE: When powering up to perform operations with the ROS installed, read the warning label pasted on the ROS before proceeding with the operation.
REP 3.1.1
2.
When installing the Drum Cartridge, align the protruding end of the Drum Cartridge with the cavity in the frame (Figure 2).
Figure 2
Figure 1
Replacement
1. To install, do the removal steps in reverse order. June, 2008 4-45 Repairs and Adjustments
REP 4.1.1
5.
Remove the Toner Empty Sensor (Figure 2). 1 Release the tabs (2) to remove the Toner Empty Sensor.
Figure 2
Figure 1
REP 4.2.1
Replacement
1. 2. To install, do the removal steps in reverse order. Insert the Connector Housing of the Toner Empty Sensor into the square hole of the frame (Figure 3). A Square hole
Figure 3
6.
Release the Erase Lamp tabs (7) (Figure 1). 1 Release the tabs (upper: 3). 2 Release the tabs (lower: 4).
7.
Remove the Erase Lamp (Figure 2). 1 Remove the Erase Lamp.
Figure 2 Figure 1
REP 4.2.2
Replacement
1. 2. To install, do the removal steps in reverse order. Insert the Connector Housing of the Erase Lamp into the square hole in the frame (Figure 3). A Square hole
Figure 3
6.
Remove the Transfer Corotron Housing (Figure 1). 1 Release the hooks (2). 2 Remove the Transfer Corotron Housing by pulling its front side in the direction of the arrow.
7.
Remove the Tapping Screws that secure the Corotron Block (Figure 2). 1 Remove the Tapping Screws (2). 2 Move the Fuser Connector Bracket. 3 Remove the Tapping Screw.
Figure 1
Figure 2
REP 4.3.1
8.
Remove the Corotron Block (Figure 3). 1 Press the Spring Plate. 2 Remove the Corotron Block by pulling it in the direction of arrow.
9.
Disconnect the Corotron Block cables (Ground/Detack/Transfer) (Figure 4). 1 Disconnect the Ground Cable (white). 2 Remove the Ground Cable (white) from the guides (2). 3 Remove the Detack Cable (black). 4 Remove the Detack Cable (black) from the guides (2). 5 Disconnect the Transfer Cable (white). 6 Remove the Transfer Cable (white) from the guides (3).
Figure 3
Figure 4
REP 4.3.1
Replacement
1. 2. To install, do the removal steps in reverse order. Perform the following steps to install the Corotron Block (Figure 5). 1 Press the Spring Plate. 2 Install the Corotron Block.
3.
Attach the cables (Ground/Detack/Transfer) to the Corotron Block hooks as shown in Figure 6.
Figure 6
Figure 5
REP 4.3.1
4.
When installing the Transfer Corotron Housing, insert the tabs of Transfer Corotron Housing into the square holes of the Corotron Bracket (Figure 7).
Figure 7
Figure 1
4.
Attach the Corotron Wire (Figure 2). 1 Attach the Corotron Wire.
5.
Attach the spring (Figure 3). 1 Attach the spring to the Corotron Wire. 2 Attach the spring.
Figure 2 Figure 3
Replacement
1. To install, do the removal steps in reverse order.
REP 4.4.1
3.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough. 1. 2. Open the Left Side Cover. Remove the Connector Cover (Figure 1). 1 Remove the Tapping Screw. 2 Remove the Connector Cover.
Figure 2
Figure 1
REP 5.1.1
4.
Remove the Fuser (Figure 3). 1 Remove the Tapping Screws (2). 2 Remove the Fuser by shifting it in the direction of the arrow.
Replacement
1. 2. To install, do the removal steps in reverse order. When installing the Connector Cover, do the following (Figure 4): 1 Insert the wire harness into the U-groove of the Fuser Frame. 2 Insert the stud of the Connector Cover into the hole in the frame.
Figure 3 Figure 4
REP 5.1.1
3.
Remove the Temperature Control Sensor Assembly (Figure 2). 1 Remove the Screw. 2 Remove the Harness.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough. 1. 2. Remove the Fuser (REP 5.1.1). Slide the Cover to the left and remove (Figure 1).
Harness Screw
Cover
REP 5.1.2
Replacement
1. To install, do the removal steps in reverse order. NOTE: Before tightening the Screw, make sure that the Tab on the Sensor Block is inserted in the notch of the Frame (Figure 3).
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough. 1. 2. Remove the Fuser (REP 5.1.1). Slide the Cover to the left and remove (Figure 1).
Screw
Sensor Block
Tab
Notch
Cover
3.
Disconnect the hot side of the Fuser Lamp (Figure 2). 1 Disconnect the Terminal. 2 Remove the Screw.
4.
Disconnect the neutral side of the Fuser Lamp (Figure 3). 1 Disconnect the white wire from theTerminal. 2 Remove the Screw.
White Wire
Screw
Terminal
Screw
Terminal
Figure 2 Disconnecting the hot side of the Fuser Lamp Figure 3 Disconnecting the neutral side of the Fuser Lamp
REP 5.1.3
5.
Remove the Fuser Lamp Housing (Figure 4). 1 Remove 2 Screws. 2 Carefully remove the Fuser Lamp Housing.
6.
Remove the Fuser Lamp by pulling it through the Fuser Roll (Figure 5). NOTE: Do not lose the Fuser Lamp Mount.
Fuser Roll
Screws
Fuser Lamp
Replacement
Figure 4 Removing the Fuser Lamp Housing CAUTION Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves. 1. To install, do the removal steps in reverse order.
REP 5.1.3
3.
Remove the Stripper Finger Assembly (Figure 2 and Figure 3). 1 Remove the Screw. 2 Remove the Stripper Finger Assembly.
Cover Mount
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough. CAUTION Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves. 1. 2. Remove the Fuser Lamp (REP 5.1.3). Remove the Fuser Cover (Figure 1). 1 Remove the 2 Screws. 2 Remove the Fuser Cover. NOTE: Do not lose the Cover Mount (Figure 2). Fuser Cover
Fuser Cover
Screw
Screws
REP 5.1.4
4.
Remove the Fuser Roll Retaining Rings and Drive Gear (Figure 4). 1 Remove the Retaining Ring. 2 Remove the Drive Gear. 3 Remove the Retaining Ring from the other end of the Fuser Roll.
5.
Remove the Fuser Roll by pulling it through the Bushings in the Frame (Figure 5).
Fuser Roll
REP 5.1.4
Replacement
CAUTION Do not touch the glass part of the Fuser Lamp unless you are wearing gloves. 1. To install, do the removal steps in reverse order. NOTE: When installing the Drive Gear, make sure that the Locating Key is oriented as shown in Figure 6.
CAUTION Make sure the stripper fingers are oriented correctly when reinstalling the Stripper Finger Assembly, as shown in Figure 7.
REP 5.1.4
3.
Remove the Fuser Pressure Roll (Figure 2). 1 Remove the Levers. 2 Remove the Spring Mount Assemblies. 3 Remove the Fuser Pressure Roll.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough. CAUTION Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves. 1. 2. Remove the Fuser Roll (REP 5.1.4). Remove the Bushings (Figure 1). Levers
Spring Mount Assemblies Bushings Figure 2 Removing the Fuser Pressure Roll
Replacement
CAUTION Do not touch the glass part of the Fuser Lamp unless you are wearing gloves. NOTE: When installing the Fuser Roll, see REP 5.1.4. 1. To install, do the removal steps in reverse order.
REP 5.1.5
3.
Disconnect the connector (Figure 1). 1 Disconnect P/J 505. 2 Remove the wire harness from the hook. 3 Remove the wire harness from the guides (2). 4 Release the wire harness from the clamps (2).
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough. 1. 2. Open the Left Side Cover. Remove the Rear Cover (REP 9.2.1).
Figure 1
REP 6.1.1
4.
Remove the Connector Cover (Figure 2). 1 Remove the Tapping Screw. 2 Remove the Connector Cover.
5.
Lower the Fuser levers (2) (Figure 3). 1 Lower the levers (2).
Figure 3 Figure 2
REP 6.1.1
6.
Remove the Exit Transport (Figure 4). 1 Remove the Tapping Screws (3). 2 Remove the Exit Transport. 3 Remove the Belt from the Exit Transport Drive Gear, and disconnect J153 from the Fuser Exit Sensor. 4 Remove the J153 wire harness from the Exit Transport.
Replacement
1. 2. To install, do the removal steps in reverse order. When installing the Connector Cover, insert the stud of the Connector Cover into the hole in the frame (Figure 5).
J153
Figure 5 Figure 4
REP 6.1.1
3.
Disconnect the connectors (Figure 1). 1 Disconnect P/J 505. 2. Disconnect P/J 551. 3 Remove the wire harness from the hook. 4 Remove the wire harness from the guides (2). 5 Release the wire harness from the clamp.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough. 1. 2. Open the Duplex Module. Remove the Rear Cover (REP 9.2.1).
Figure 1
REP 6.1.2
4.
Remove the Connector Cover (Figure 2). 1 Remove the Tapping Screw. 2 Remove the Connector Cover.
5.
Lower the Fuser levers (2) (Figure 3). 1 Lower the levers (2).
Figure 3 Figure 2
REP 6.1.2
6.
Remove the Exit Transport (Figure 4). 1 Remove the Tapping Screws (3). 2 Remove the Exit Transport. 3 Remove the Wire Harness through the hole.
Replacement
1. 2. To install, do the removal steps in reverse order. When installing the Connector Cover, insert the stud of the Connector Cover into the hole in the frame (Figure 5).
Figure 4
REP 6.1.2
3. 4.
Open the Left Side Cover. Disconnect the connector (Figure 2). 1 Disconnect P/J 502. 2 Remove the wire harness from the hook. 3 Remove the wire harness from the groove in the frame. 4 Remove the wire harness from the guides (5). 5 Remove the wire harness from the groove in the frame. 6 Remove the wire harness from the hooks (3).
Figure 2 Figure 1
REP 7.1.1
5.
Remove the Front Stopper (Figure 3). 1 Remove the Front Stopper from the Registration. 2 Release the tab to remove the Front Stopper.
6.
Remove the Rear Stopper (Figure 4). 1 Release the tab to remove the Rear Stopper.
Figure 4 Figure 3
REP 7.1.1
7.
Remove the Simplex Module (Figure 5). 1 Loosen the Tapping Screws (2). 2 Move the Pivot Retainers (2) in the direction of the arrow. 3 Remove the Simplex Module.
Replacement
1. To install, do the removal steps in reverse order.
Figure 1
3.
Remove the Bypass Feed Roll (Figure 2). 1 Release the hook to remove the Bypass Feed Roll.
Figure 2
Replacement
1. To install, do the removal steps in reverse order.
REP 7.5.1
3.
Remove the Core Clip (Figure 2). 1 Remove the Core Clip.
Figure 1
REP 8.1.1
4.
Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 3). 1 Disconnect the Flexible Print Cables (2). 2 Remove the Cores (2).
5.
Remove the screw of the USB connector (Figure 4). 1 Remove the screw.
Figure 4 Figure 3
REP 8.1.1
6.
Remove the AIOC PWB (Figure 5) 1 Remove the screws (2). 2 Remove the Tapping Screws (2). 3 Slide the the AIOC PWB up and out of P/J 407.
Replacement
1. 2. To install, do the removal steps in reverse order. When replacing the AIOC PWB, transfer the EP ROM (U2) from the old board to the new one (Figure 6). A EP ROM (U2)
Figure 5 Figure 6
REP 8.1.1
5.
Remove the IIT Ground Plate (Figure 2). 1 Remove the Screws (4). 2 Remove the IIT Ground Plate.
Figure 1
REP 8.1.2
6.
Move the Inlet Bracket (Figure 3). 1 Disconnect the connector (wire: blue). 2 Disconnect the connector (wire: brown). 3 Remove the Tapping Screws (2). 4 Remove the screws (2). 5 Move the Power Inlet Bracket.
7.
Figure 4
Figure 3
REP 8.1.2
8.
9.
Remove the LVPS (Figure 6). 1 Remove the screw to remove the Ground Wire. 2 Remove the Tapping Screws (2). 3 Remove the LVPS.
Figure 5
Figure 6
Replacement
1. To install, do the removal steps in reverse order.
REP 8.1.2
3.
Remove the EMI Cover (Figure 2). 1 Remove the Screws (10). 2 Remove the EMI Cover. 3 Remove the Cable Clip from the EMI Cover.
Screw (10)
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine. CAUTION Static electricity may damage electrical parts. Always wear an anti-static wrist band during service. If a wrist band is not available, touch a metallic section to discharge the static electricity. 1. 2. Remove the Rear Cover (REP 9.2.1). On the right of the machine, remove the Screws holding the USB Connectors (Figure 1). 1 Remove the Screws (2).
EMI Cover
Cable Clip
Figure 1 Removing the Screws Holding the USB Connectors Figure 2 Removing the EMI Cover
REP 8.1.3
4.
Remove the SLCC PWB (Figure 3). a. Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 4). 1 Disconnect the Flexible Print Cables (2). 2 Remove the Cores (2). b. c. Disconnect all the Connectors from the right side of the SLCC PWB. Remove 6 Screws and disconnect the SLCC PWB from the LVPS. Flexible Print Cables Connectors
AIOC PWB
Screw (6)
LVPS
REP 8.1.3
Replacement
1. 2. To install, do the removal steps in reverse order. When replacing the SLCC PWB, transfer the EPROMs (3) from the old PWB to the new one (Figure 5).
NOTE: If you do not transfer the EPROMs, the existing NVM values for skew, copy quality, etc. will be lost. NOTE: If one or more of the EPROMs are damaged during replacement or the information is courpt after replacement, refer to the Reprogaming the EPROMS on the SLCC PWB Table 1 in Section 6, to reprogram the EPROMs. Customer settings must be reprogramed manually.
EPROM
EPROM
REP 8.1.3
NOTE: When removing the HVPS, use a Stubby Driver (499T00353). Remove the Tapping Screws that secure the Contact Block (Figure 2). 1 Release the hook to remove the Harness Block. 2 Remove the Tapping Screws (2).
Figure 2
Figure 1 3. 4. Open the Front Cover. Remove the Output Tray (REP 9.1.1). Reissue WorkCentre 5016, 5020
REP 8.2.1
6.
Remove the HVPS and Contact Block (Figure 3). 1 Remove the Tapping Screws (3). 2 Disconnect the connector at the inner side of the HVPS. 3 Remove the HVPS and Contact Block.
7.
Separate the HVPS from the Contact Block (Figure 4). 1 Remove the Contact Block in the direction of the arrow.
Figure 4 Figure 3
REP 8.2.1
Replacement
1. 2. To install, do the removal steps in reverse order. Insert the wire harness of the HVPS into the slot of the Laser Housing (Figure 5). A Slot
3.
When installing the HVPS and Contact Block, insert the slot of the Contact Block into the guide of the frame (Figure 6).
Figure 6
Figure 5
REP 8.2.1
3.
Remove the Duplex PWB (Figure 2). 1 Remove the Tapping Screw. 2 Remove the Guide. 3 Disconnect the Connector. 4 Remove the Tapping Screws (2). 5 Remove the Duplex PWB.
Replacement
1. To install, do the removal steps in reverse order.
REP 8.2.2
3.
Remove the screws that secure the Control Panel (Figure 2). 1 Remove the screws (3).
Figure 2
Figure 1
REP 8.3.1
4.
Remove the Control Panel (Figure 3). 1 Slide the rear of the Control Panel in the direction of the arrow. 2 Disconnect the connectors (2). 3 Remove the Cable Band from the Control Panel Hook (Figure 4, B).
Replacement
1. 2. To install, do the removal steps in reverse order. When installing the Control Panel, attach the Control Panel hooks (3) to the IIT Frame (Figure 4). A Spring - On top B Hook - Below
Figure 3 Figure 4
REP 8.3.1
3.
Thread the wire harness of the Control Panel as shown (Figure 5).
Figure 5
Figure 1
4.
Remove the User Interface PWB (Figure 2). 1 Remove the Tapping Screws (12). 2 Remove the User Interface PWB.
Figure 2
Replacement
1. To install, do the removal steps in reverse order.
REP 8.4.1
REP 8.4.1
Replacement
1. 2. To install, do the removal steps in reverse order. Perform the following steps to install the Output Tray (Figure 2). 1 Insert the tabs (2) into the square hole of the frame. 2 Attach the hook.
Figure 2
Figure 1
REP 9.1.1
Replacement
1. 2. To install, do the removal steps in reverse order. When installing the Front Left Cover, attach the hooks (Figure 2). A Hooks (3)
Figure 2
Figure 1
REP 9.1.2
2.
Remove the Rear Cover (Figure 2). 1 Remove the Tapping Screws (4). 2 Remove the Rear Cover.
Figure 2
Replacement
1. To install, do the removal steps in reverse order.
Figure 1
REP 9.2.1
Replacement
1. 2. To install, do the removal steps in reverse order. When installing the Right Cover, insert the tabs (Figure 2). A Tabs (5)
Figure 2
Figure 1
REP 9.2.2
Replacement
NOTE: The Platen Cover comes as a kit, consisting of a Platen Cover and a Platen Cushion (Figure 1). 1. 2. 3. 4. 5. Place the Platen Cushion on the Platen Glass, with the adhesive strips facing up. Remove the backing from the adhesive strips. Position the Platen Cushion against the back left corner of the Platen Glass (Figure 1). Insert the mounting posts (Figure 1) of Platen Cover into the mounting holes. Carefully lower the Platen Cover down onto the Platen Cushion. Press down evenly to ensure good adhesion.
Platen Cushion
mounting posts
Figure 1
REP 10.1.1
3.
Remove the IIT Upper Cover (Figure 2). 1 Press the tabs (2) to release them. NOTE: The tabs are visible through the Platen Glass. 2 Open the right side of the IIT Upper Cover. 3 Press the tabs (2) to release them, and remove the IIT Upper Cover.
Remove the screws that secure the IIT Upper Cover (Figure 1). 1 Remove the screws (7). 2 Remove the Tapping Screws (2). 3 Remove the cap.
Figure 2
Replacement
1. To install, do the removal steps in reverse order.
Figure 1
REP 10.2.1
4.
At the right side of the IIT Carriage, secure the Carriage Cable with tape so that it does not come loose (Figure 2). 1 Secure the Carriage Cable with 2 pieces of tape.
Remove the IIT Upper Cover (REP 10.2.1). At the left side of the IIT Carriage, secure the Carriage Cable with tape so that it does not come loose (Figure 1). 1 Move the IIT Carriage to the rear notch of the IIT Frame. 2 Secure the Carriage Cable with 2 pieces of tape.
Figure 2
Figure 1 Reissue WorkCentre 5016, 5020 June, 2008 4-99 Repairs and Adjustments
REP 10.3.1
5.
While maintaining tension on the Carriage Cable (silver) at the front left side, disconnect it (Figure 3). 1 Disconnect the Carriage Cable. 2 Remove the Cable Spring. 3 Remove the Carriage Cable from the pulley. 4 Remove the Carriage Cable from the guide.
6.
Use pieces of tape to secure the Carriage Cable (silver) that was disconnected in step 5 so that it does not get separated from the pulley of the IIT Carriage (Figure 4). A Secure the Carriage Cable with tape 1 Pulley
Figure 4 Figure 3
REP 10.3.1
7.
While maintaining tension on the Carriage Cable (black) at the front right side, disconnect it (Figure 5). 1 Disconnect the Carriage Cable (black). 2 Remove the Carriage Cable (black) from the guide. 3 Remove the Carriage Cable (black) from the guide.
8.
Use pieces of tape to secure the Carriage Cable (black) that was disconnected in step 7 so that it does not get separated from the pulley of the IIT Carriage (Figure 6). A Pulley 1 Secure the Carriage Cable with tape
Figure 6 Figure 5
REP 10.3.1
9.
While maintaining tension on the Carriage Cable (black) at the rear left side, disconnect it (Figure 7). 1 Remove the Cable Spring. 2 Disconnect the Carriage Cable. 3 Remove the Carriage Cable from the pulley.
10. Use tape to secure the Carriage Cable (black) that was disconnected in step 9 so that it does not get separated from the Cable Supply Drum (Figure 8). 1 Secure the Carriage Cable with tape.
Figure 8 Figure 7
REP 10.3.1
11. While maintaining tension on the Carriage Cable (silver) at the rear right side, disconnect it (Figure 9). 1 Disconnect the Carriage Cable.
12. Use tape to secure the Carriage Cable (silver) that was disconnected in step 11 so that it does not get separated from the Cable Supply Drum (Figure 10). 1 Secure the Carriage Cable with tape.
Figure 9
Figure 10
REP 10.3.1
13. Turn the left side of the IIT Carriage face up. 14. Disconnect the Flexible Print Cable connectors (2) (Figure 11).
Replacement
1. 2. To install, do the removal steps in reverse order. Do not allow the Rail Contact of the IIT Carriage to bend in the direction of the arrow (Figure 12). A Rail Contact
Figure 11
Figure 12
REP 10.3.1
3.
Attach the Carriage Cables (black and silver) to the IIT Frame in the sequence shown (Figure 13).
Remove the IIT Upper Cover (REP 10.2.1). Remove the IIT Carriage (REP 10.3.1). Remove the Core Clip (Figure 1). 1 Remove the Core Clip.
5.
Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 2). 1 Disconnect the Flexible Print Cables (2). 2 Remove the Cores (2).
6.
Remove the Flexible Print Cable (Figure 3). 1 Peel off the pieces of tape to remove the Flexible Print Cable. 2 Slide the Flexible Print Cable through the hole in the IIT Frame.
Figure 2
Figure 3
Replacement
1. To install, do the removal steps in reverse order.
REP 10.3.2
4.
Disconnect the connector (Figure 2). 1 Release the wire harness from the clamp. 2 Disconnect the connector.
Remove the IIT Upper Cover (REP 10.2.1). Remove the Inverter PWB Bracket 2 (Figure 1). 1 Remove the screw. 2 Remove the Inverter PWB Bracket 2.
Figure 2
Figure 1
REP 10.6.1
5.
Remove the Exposure Lamp (Figure 3). 1 Remove the screw. 2 Remove the Exposure Lamp from the Lamp Holder.
Remove the IIT Upper Cover (REP 10.2.1). Remove the IIT Carriage (REP 10.3.1). Turn the IIT Carriage upside down.
Figure 3
Replacement
1. To install, do the removal steps in reverse order.
5.
Remove the Carriage Cables (black and silver) (Figure 1). 1 Peel off the pieces of tape to remove the Carriage Cables.
Replacement
1. 2. To install, do the removal steps in reverse order. Attach the Carriage Cables (black/silver) to the holes in the Drum (Figure 2).
Figure 1 Figure 2
REP 10.7.1
3.
Wind the Carriage Cables around the Drum and secure them with tape (Figure 3).
4. 5.
Wind the Carriage Cables around the pulleys (Figure 4). See also the Cable Winding Schematic (Figure 5). Secure the Cables with pieces of tape so that they do not become loose (see Figure 1).
Figure 3 Figure 4
REP 10.7.1
Remove the IIT Upper Cover (REP 10.2.1). Remove the Inverter PWB Bracket 2 (Figure 1). 1 Remove the screw. 2 Remove the Inverter PWB Bracket 2.
Figure 1
4.
Disconnect the connector (Figure 2). 1 Release the wire harness from the clamp. 2 Disconnect the connectors (2).
5.
Remove the Inverter PWB Bracket 1 (Figure 3). 1 Remove the screw. 2 Remove the Inverter PWB Bracket 1.
Figure 2
Figure 3
REP 10.7.2
6.
Remove the Inverter PWB (Figure 4). 1 Remove the Tapping Screw. 2 Remove the Inverter PWB.
Figure 4
Replacement
1. To install, do the removal steps in reverse order.
REP 10.7.2
REP 10.7.2
WARNING
The IOT is heavy. Do this procedure with 2 persons. 1. Disconnect the connector. (Figure 1). 1 Disconnect the connector. 2 Pull out the cable clamp.
Figure 1
Replacement
To install, do the removal steps in reverse order.
Figure 1
2.
Remove the Countersunk Head Screws at the rear (Figure 2). 1 Remove the Countersunk Head Screws (2).
3.
Remove the Countersunk Head Screws at the front (Figure 3). 1 Pull out Tray 1. 2 Remove the Countersunk Head Screws (2).
Figure 2 Figure 3
REP 11.1.2
4.
Hold onto A (2) and B (2), and remove the IOT from the Single Tray Module (Figure 4).
Figure 4
Replacement
1. To install, do the removal steps in reverse order.
Figure 1
3.
Remove the Tray 2 Feed Roll (Figure 2). 1 Remove the KL-Clip. 2 Remove the Tray 2 Feed Roll.
Replacement
1. 2. To install, do the removal steps in reverse order. When installing the Tray 2 Feed Roll, align the pin on the Feed Shaft with the groove in the Tray 2 Feed Roll (Figure 3).
Figure 2 Figure 3
REP 11.4.1
3.
Remove the Tray 2 Retard Roll Housing (Figure 2). 1 Release the hooks (2). 2 Remove the Tray 2 Retard Roll Housing from the tabs (2).
Figure 2
Figure 1
REP 11.4.2
4.
Remove the Retard Shaft (Figure 3). 1 Remove the Retard Shaft.
5.
Remove the Tray 2 Retard Roll (Figure 4). 1 Release the tab to remove the Tray 2 Retard Roll.
Figure 3
Figure 4
REP 11.4.2
Replacement
1. 2. To install, do the removal steps in reverse order. When installing the Tray 2 Retard Roll, align the coupling of the Friction Clutch with the Tray 2 Retard Roll (Figure 5).
3.
When installing the Tray 2 Retard Roll Housing, check that the Tray 2 Retard Roll rises when the Holder Arm is pressed (Figure 6). A Holder Arm B Tray 2 Retard Roll
Figure 5
Figure 6
REP 11.4.2
Replacement
1. To install, do the removal steps in reverse order.
Figure 1
REP 11.5.1
Replacement
1. To install, do the removal steps in reverse order.
Figure 1
REP 11.5.2
3.
Remove the STM Feed Clutch (Figure 2). 1 Release the wire harness from the clamp. 2 Disconnect the connector. 3 Remove the screws (2). 4 Release the tab on the gear, and remove the gear together with the STM Feed Clutch. 5 Slide the wire harness through the hole.
Figure 2
Replacement
1. Figure 1 To install, do the removal steps in reverse order.
REP 11.6.1
3.
Remove the STM Feed Motor (Figure 2). 1 Release the wire harness from the clamp. 2 Disconnect the connector. 3 Remove the screws (4). 4 Remove the STM Feed Motor.
Figure 2
Replacement
1. To install, do the removal steps in reverse order.
Figure 1
REP 11.6.2
Figure 1
Replacement
1. To install, do the removal steps in reverse order. June, 2008 4-126 Reissue WorkCentre 5016, 5020
REP 11.7.1
3.
Figure 2 (j0hu41302)
Figure 1 (johu41301)
REP 13.1.1
2.
Figure 3 (j0hu41303)
Replacement
1. To install, do the removal steps in reverse order.
Figure 1 (j0hu41304)
Replacement
1. Paste the Platen Cushion ([Figure 2]). 1. 2. 3. Place the Platen Cushion on the Platen Glass. Adjust the Platen Glass for the correct gap between it and the Registration Guide. Slowly lower the ADF/DADF and press it onto the Platen Cushion.
Figure 2 (j0hu41305)
REP 13.1.2
4.
Remove the Support Bracket (Figure 2) . i. ii. iii. iv. v. Release the Wire Harness from the Clamp. Remove the Tapping Screw. Remove the Tapping Screw. Remove the Ground Wire. Remove the Support Bracket.
Open the Top Cover. Remove the Tapping Screw (Figure 1) . i. Remove the Screw.
Figure 2 (j0hu41307)
Figure 1 (j0hu41306)
REP 13.2.1
5.
Disconnect the Connector (Figure 3) . i. ii. Disconnect the Connector. Remove the Cable Tie.
6.
Remove the Ground Wires (Figure 4) . i. Remove the Screw to remove the Ground Wires (2).
REP 13.2.1
7.
Remove the Document Tray Assembly (Figure 5) . 1. Remove the Document Tray Assembly.
Open the Top Cover. Remove the Document Tray Assembly (REP 13.2.1).
Figure 5 (j0hu41310)
Replacement
1. To install, do the removal steps in reverse order.
4.
Remove the Rear Blind Cover (Figure 1). 1. 2. Remove the Tapping Screw. Remove the Rear Blind Cover.
3.
Disconnect the ADF PWB Connectors ([Figure 2]): CN2 CN3 CN5 NOTE: The configuration of the ADF PWB on the WorkCentre 5020 (DADF/Network) is slightly different, but the Connector reference numbers are the same. i. Disconnect the Connectors (3).
Figure 1 (j0hu41311)
Figure 2 (j0hu41312)
REP 13.2.2
4.
Remove the Screws at the front ([Figure 3]). 1. 2. Remove the Screw (short). Remove the Screw (long).
3.
Remove the Tapping Screw. 1. 2. 3. Remove the Screws at the rear ([Figure 4]). Remove the Screw (long). Remove the Tapping Screw to remove the Ground Wire. NOTE: There is no Ground Wire on the WorkCentre 5020 (DADF/Network).
Figure 3 (j0hu41313)
Figure 4 (j0hu41314)
REP 13.2.2
4.
Remove the ADF Feeder Assembly ([Figure 5]). 1. Remove the ADF Feeder Assembly.
Figure 5 (j0hu41315)
Replacement
1. To install, do the removal steps in reverse order.
Figure 1 (j0hu41316)
Replacement
1. To install, do the removal steps in reverse order.
Figure 1 (j0hu41317)
Replacement
1. To install, do the removal steps in reverse order.
1
Disconnect the connector
3
Remove wire clamp
2
Remove the screws (2)
4
Remove the Solenoid
Replacement
1. 2. Install the DADF Eject Roller Solenoid and ensure that the Solenoid linkage is properly install into the Eject Roller control arm. Perform the remainder of the replacement procedure in reverse order of the removal procedure.
3.
REP 13.2.6
2.
Open the Top Cover. Loosen the Tapping Screw (Figure 1). a. Loosen the Screw.
Figure 3 (j0hu41303)
Replacement
1. To install, do the removal steps in reverse order.
Loosen the screw (1) Figure 1 Loosening the screw 4. Remove the Support Bracket (Figure 2). i. ii. iii. iv. v. Release the Wire Harness from the Clamp. Remove the Tapping Screw. Remove the Tapping Screw. Remove the Ground Wire. Remove the Support Bracket.
5.
Disconnect the Connector (Figure 3). i. ii. Disconnect the Connector. Remove the Cable Tie.
Figure 2 (j0hu41307)
REP 13.2.7
6.
Remove the Ground Wires (Figure 4). i. Remove the Screw to remove the Ground Wires (2).
7.
Remove the Document Tray Assembly (Figure 5). 1. Remove the Document Tray Assembly.
Figure 4 (j0hu41309)
Figure 5 (j0hu41310)
Replacement
1. To install, do the removal steps in reverse order.
REP 13.2.7
4.
Remove the Rear Blind Cover (Figure 1). i. ii. Remove the Tapping Screw. Remove the Rear Blind Cover.
Open the Top Cover. Remove the Document Tray Assembly (REP 13.2.7).
Figure 1 (j0hu41311)
REP 13.2.8
5.
Disconnect the ADF PWB Connectors (Figure 2): CN2 CN3 CN5 CN7 i. Disconnect the Connectors (4).
3
Remove the Solenoid Bracket
1
Disconnect the connector
2
Remove the screws (3) Figure 3 Removing the Eject Roller Solenoid Bracket
7.
Remove the Screws at the front ([Figure 3]). i. ii. Remove the Screw (short). Remove the Screw (long).
Disconnect the connectors Figure 2 Disconnect the connectors (4) 6. Remove the DADF Eject Roller Solenoid. a. b. c. Disconnect the connector. Remove the screws (3). Remove the Eject Roller Solenoid.
REP 13.2.8
8.
Remove the Tapping Screw. i. ii. iii. Remove the Screws at the rear ([Figure 4]). Remove the Screw (long). Remove the Tapping Screw to remove the Ground Wire.
Figure 4 (j0hu41313)
Figure 5 (j0hu41314)
REP 13.2.8
9.
Remove the ADF Feeder Assembly ([Figure 5]). 1. Remove the ADF Feeder Assembly.
Figure 6 (j0hu41315)
Replacement
1. To install, do the removal steps in reverse order.
Figure 1 (j0hu41339)
2.
Disconnect the PWB Connectors ([Figure 2]). 1. Disconnect the PWB Connectors (5).
2.
Remove the ADF Control PWB ([Figure 3]). 1. 2. 3. 4. Remove the Screws (2). Remove the Tapping Screw. Remove the Tapping Screw to remove the Ground Wire. Remove the ADF Control PWB.
Figure 2 (j0hu41318)
Figure 3 (j0hu41319)
Replacement
1. To install, do the removal steps in reverse order.
REP 13.3.1
WARNING
The ADF must be removed. There is danger when removing a Counter Balance that is in closed state because the compressed spring may get released suddenly. 1. 2. 3. 4. Remove the ADF (REP 13.1.1). Remove the Rear Cover (REP 13.2.4). Open the Top Cover. Remove the Film Cover (Figure 1). 1. Remove the Film Cover.
Figure 1 (j0hu41320)
REP 13.3.2
2.
Remove the Left Counter Balance (Figure 2). 1. 2. Remove the Tapping Screws (4). Remove the Left Counter Balance.
WARNING
The ADF/DADF must be removed. There is danger when removing a Counter Balance that is in closed state because the compressed spring may get released suddenly. 1. 2. Remove the ADF/DADF (REP 13.1.1). Remove the Rear Cover (PL 13.2).
Figure 2 (j0hu41321)
Replacement
1. To install, do the removal steps in reverse order.
3.
Remove the Film Cover (Figure 1). 1. Remove the Film Cover.
2.
Remove the screws that secure the Right Counter Balance (Figure 2). 1. 2. 3. Use the marking tool and make a marking line. Remove the screws (4). Remove the Right Counter Balance.
Replacement
1. 2. To install, do the removal steps in reverse order. Check the ADF/DADF Positional Adjustment (ADJ 13.1.1).
REP 13.3.3
3.
Disconnect the PWB Connectors (Figure 2). 1. Disconnect the PWB Connectors (5).
Figure 1 (j0hu41339)
REP 13.3.4
2.
Remove the DADF Control PWB (Figure 3). 1. 2. 3. 4. Remove the Screws (2). Remove the Tapping Screw. Remove the Tapping Screw to remove the Ground Wire. Remove the DADF Control PWB.
1
Remove screws (2)
4
Remove the PWB
3
Remove the screw (1) Figure 3 Removing the DADF Control PWB
2
Remove the screw (1)
Replacement
1. To install, do the removal steps in reverse order.
Figure 1 (j0hu41324)
Replacement
1. To install, do the removal steps in reverse order.
Figure 1 (j0hu41325)
2.
Remove the Plate (Figure 2). a. b. Remove the Tapping Screws (2). Remove the Plate.
3.
Remove the Retard Roll together with the Bearings (Figure 3). 1. Remove the Retard Roll.
REP 13.8.1
2.
Remove the Retard Roll (Figure 4). 1. Remove the Bearings (2).
Figure 4 (j0hu41328)
Replacement
1. 2. To install, do the removal steps in reverse order. After a replacement, enter the Diagnostic Mode How to Enter the Diagnostic Mode and clear the simplex and duplex feed counters.
Figure 1 (j0hu41329)
3.
Remove the E-Clip and the Bearing. a. b. c. Remove the Spring (Figure 2). Remove the E-Clips (2). Remove the Spring.
4.
Remove the Feed Roll Assembly (Figure 3). 1. 2. Move the Shaft. Remove the Feed Roll Assembly.
REP 13.9.1
3.
Remove the Feed Roll (Figure 4). 1. 2. 3. Remove the E-Clip. Remove the Shaft. Remove the Feed Roll.
4.
Remove the Pickup Roll (Figure 5). a. b. Remove the Bearing. Remove the Pickup Roll.
Replacement
1. 2. To install, do the removal steps in reverse order. After a replacement, enter the Diagnostic Mode and clear the simplex and duplex feed counters.
REP 13.9.1
Check
Check the current version: Enter the Diagnostic Mode and check the Controller Firmware version xxx using Chain-Function [29-50].
Check
1. 2. Specify a tray that contains paper, leave the platen cover open, and make a completely black copy by not putting any document on the glass. Check that the white portion at the lead edge, trail edge, and both sides of the copy are all 2mm wide. Enter the Diagnostic Mode and adjust the following NVM. Increasing the value will increase the amount of edge erase. Table 1 Chain Func 6 6 6 59 60 63 Name Normal Side Edge Erase Adjustment Normal Lead Edge Erase Adjustment Normal Trail Edge Erase Adjustment Min 0 0 0 Initial 16 16 16 Max 32 32 32 Step 0.254mm 0.145mm
Adjustment
[USB Connection] 1. 2. 3. 4. 5. 6. 7. Download the Firmware from our home page. Decompress the Firmware. Connect the PC to the USB connector at the Right Cover. Turn the power ON, and the Add USB Device window will appear on the PC. Click the [Cancel] button when the New Hardware Detected Wizard window is displayed. Double-click the executable file of the decompressed Firmware to run it. The [Firmware Update Tool (Printer Model And File Selection)] is displayed. Select the machine model and the downloaded Firmware file, and then click [Next]. The [Firmware Update Tool (Communication Interface Selection)] is displayed. Select [USB Port] and click [Next]. The [Firmware Update Tool (Updating...)] window is displayed indicating the data transfer in progress. Once the upgrade is completed, the [Firmware Update Tool (Result)] window is displayed. Click the [Finish] button.
Adjustment
1.
0.145mm 8.
3.
Check that the measured values for lead edge (A) and side edge (B) meet the specifications of the corresponding mode. Table 1 Specification
Check
1. 2. Set the Test Pattern 499T247 (A3) on the platen, so that there is no gap between it and the Rear Registration Guide. Make 3 copies using 100% R/E and A3 SEF paper. Measure the lead edge and side edge of the 3rd copy (Figure 1). Lead edge: part A in the figure Side edge: part B in the figure
Adjustment
1. Enter the Diagnostic Mode, and use the following Chain Functions to perform adjustments until the measured values for lead edge (A) and side edge (B) registration are within the specifications. When the measured value is short, reduce the setting value. When the measured value is long, increase the setting value. Table 2 Chain Func 20 20 20 20 6 6 6 6 1 41 42 43 20 21 22 26 Sub Name System PH PH PH PH ROS ROS ROS ROS REGI ADJUSTMENT - ALL Value Min. 0 Initial Max. Value 60 60 60 60 99 99 99 99 30 30 30 30 50 50 50 50 1 Count 0.146mm 0.146mm 0.146mm 0.146mm 0.254mm 0.254mm 0.254mm 0.254mm
TRAY 1 for Normal LEAD REGI 0 ADJ TRAY 2 for Normal LEAD REGI 0 ADJ MSI for Normal LEAD REGI ADJ 0
ALL TRAY - LASER SIDE REGI 1 ADJUSTMENT TRAY 1 - LASER SIDE REGI ADJUSTMENT TRAY 2 - LASER SIDE REGI ADJUSTMENT MSI - LASER SIDE REGI ADJUSTMENT 1 1 1
2.
After the adjustment, again set the Test Pattern 499T247 (A3) on the platen so that there is no gap between it and the Rear Registration Guide. Make a copy using 100% R/E and A3 SEF paper. Repeat the procedure until the measured values for lead edge (A) and side edge (B) are within the specifications.
3.
ADJ 10.3.1
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off before disassembling or adjusting. Turn OFF the power and unplug the machine.
Adjustment
1. Remove the following parts: 2. Platen Cover (PL 10.1) Control Panel (REP 8.3.1) IIT Upper Cover (REP 10.2.1)
Adjust until the Carriage Assembly and the IIT Under Cover are parallel (Figure 1). 1 Loosen the Stop Screw. 2 Move the Carriage Assembly all the way to the right. 3 Turn the Adjustment Screw to adjust. 4 Tighten the Stop Screw. Reference: Turning the Adjustment Screw counterclockwise moves the front of the Carriage Assembly to the left.
Figure 1 Carriage Assembly Alignment (Parallelism) 3. 4. Return the machine to its original state, and make a copy in Platen Mode. Check for optical skew, and repeat from step 1 as needed.
ADJ 11.1.1
Adjustment
1. 2. Remove the ADF/DADF Rear Cover (PL 13.2). Change the position of the Right Counter Balance to adjust the skew amount (Figure 1). 1. 2. 3. Loosen the Screws (4). Move the DADF/ADF in direction of A or B. Tighten the Screws (4).
ADJ 13.1.1
ADJ 13.1.1
ADJ 13.1.1
5 Parts List
Overview
Introduction ..................................................................................................................... Subsystem Information ................................................................................................... Symbology ...................................................................................................................... 5-3 5-4 5-5 PL 8.4 Control Panel Component.................................................................................... 5-35 5-36 5-37 5-38 5-39 5-40 5-41 5-42 5-43 5-44 5-45 5-46 5-47 5-48 5-49 5-50 5-51 5-52 5-53 5-54 5-55 5-56 5-57 5-58 5-59 5-60 5-61 5-62 5-63 5-64
Cover
PL 9.1 Front / Top Cover................................................................................................. PL 9.2 Rear / Right Cover and NOHAD Fan ...................................................................
IIT
PL 10.1 IIT Accessory ..................................................................................................... PL 10.2 IIT Component (1 OF 2)..................................................................................... PL 10.3 IIT Component (2 OF 2)..................................................................................... PL 10.4 IIT Upper Cover Cover Component ................................................................... PL 10.5 IIT Under Cover Component.............................................................................. PL 10.6 IIT Carriage Component .................................................................................... PL 10.7 Center Plate Component ...................................................................................
Paper Transport
PL 2.1 Tray 1................................................................................................................... PL 2.2 Tray 1 Frame Accessory...................................................................................... PL 2.3 Tray 1 Components (1 OF 2) ............................................................................... PL 2.4 Tray 1 Components ( 2 OF 2).............................................................................. PL 2.5 Tray 1 Frame Components.................................................................................. PL 2.6 Tray 1 Frame Components (2 OF 2) ................................................................... PL 2.7 No Paper Sensor Housing ................................................................................... PL 2.8 Registration.......................................................................................................... PL 2.9 Registration Component ......................................................................................
ROS
PL 3.1 ROS .....................................................................................................................
CRU
PL 4.1 Drum Cartridge .................................................................................................... PL 4.2 Toner Empty Sensor and Erase Lamp ................................................................ PL 4.3 Transfer ............................................................................................................... PL 4.4 Transfer Corotron Housing Component...............................................................
Stand
PL 12.1 Stand Component ..............................................................................................
ADF/DADF
PL 13.1 ADF/DADF Accessory ....................................................................................... PL 13.2 Component, Cover............................................................................................. PL 13.3 Base Cover Component..................................................................................... PL 13.4 Feeder Component ............................................................................................ PL 13.5 Lower Feeder Component ................................................................................. PL 13.6 Retard Roll Component ..................................................................................... PL 13.7 Lower Feeder Assembly .................................................................................... PL 13.8 Retard Roll Assembly ........................................................................................ PL 13.9 Upper Feeder Assembly .................................................................................... PL 13.10 Document Tray ................................................................................................
Fuser
PL 5.1 Fuser....................................................................................................................
Exit Transport
PL 6.1 Exit Transport ...................................................................................................... PL 6.2 Exit Transport Component (Simplex)................................................................... PL 6.3 Exit Transport Component (Duplex) ....................................................................
Common Hardware
Common Hardware ......................................................................................................... Part Number Index ..........................................................................................................
Electrical
PL 8.1 AIOC PWB, LVPS, Power Switch........................................................................ PL 8.2 HVPS, Interlock Switch, Duplex PWB ................................................................. PL 8.3 Control Panel Accessory ..................................................................................... Reissue WorkCentre 5016, 5020
Parts Lists
Parts Lists
Introduction
Overview
The Parts List section identifies all part numbers and the corresponding location of all spared subsystem components. Abbreviation R/E REF: SCSI W/ W/O Refer to
Table 1 Meaning Reduction/Enlargement Small Computer Systems Interface With Without Table 2 Operating Companies Abbreviation AO NASG - US NASG Canada XE Meaning Americas Operations North American Solutions Group - US North American Solutions Group Canada Xerox Europe
Organization
Parts Lists Each item number in the part number listing corresponds to an item number in the related illustration. All the parts in a given subsystem of the machine will be located in the same illustration or in a series of associated illustrations. Electrical Connectors and Fasteners This section contains the illustrations and descriptions of the plugs, jacks, and fasteners used in the machine. A part number listing of the connectors is included. Common Hardware The common hardware is listed in alphabetical order by the letter or letters used to identify each item in the part number listing and in the illustrations. Dimensions are in millimeters unless otherwise identified.
Symbology
Part Number Index This index lists all the spared parts in the machine in numerical order. Each number is followed by a reference to the parts list on which the part may be found. Symbology used in the Parts List section is identified in the Symbology section.
Other Information
Abbreviations Abbreviations are used in the parts lists and the exploded view illustrations to provide information in a limited amount of space. The following abbreviations are used in this manual: Table 1 Abbreviation A3 A4 A5 AD AWG EMI GB KB MB MM MOD NOHAD PL P/O Meaning 297 x 594 Millimeters 210 x 297 Millimeters 148 x 210 Millimeters Auto Duplex American Wire Gauge Electro Magnetic Induction Giga Byte Kilo Byte Mega Byte Millimeters Magneto Optical Drive Noise Ozone Heat Air Dirt Parts List Part of
Parts Lists
Introduction
Subsystem Information
Use of the Term Assembly
The term assembly will be used for items in the part number listing that include other itemized parts in the part number listing. When the word assembly is found in the part number listing, there will be a corresponding item number on the illustrations followed by a bracket and a listing of the contents of the assembly.
Brackets
A bracket is used when an assembly or kit is spared, but is not shown in the illustration. The item number of the assembly or kit precedes the bracket; the item numbers of the piece parts follow the bracket.
Tag
The notation W/Tag in the parts description indicates that the part configuration has been updated. Check the change Tag index in the General Information section of the Service Data for the name and purpose of the modification. In some cases, a part or assembly may be spared in two versions: with the Tag and without the Tag. In those cases, use whichever part is appropriate for the configuration of the machine on which the part is to be installed. If the machine does not have a particular Tag and the only replacement part available is listed as W/Tag, install the Tag kit or all of the piece parts. The Change Tag Index tells you which kit or piece parts you need. Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriate number on the Tag matrix.
Parts Lists
Subsystem Information
Symbology
A Tag number within a circle pointing to an item number shows that the part has been changed by the tag number within the circle (Figure 1). Information on the modification is in the Change Tag Index.
A Tag number within a circle having a shaded bar and pointing to an item number shows that the configuration of the part shown is the configuration before the part was changed by the Tag number within the circle (Figure 2).
Parts Lists
Symbology
A tag number within a circle with no apex shows that the entire drawing has been changed by the tag number within the circle (Figure 3). Information on the modification is in the Change Tag Index.
A tag number within a circle with no apex and having a shaded bar shows that the entire drawing was the configuration before being changed by the tag number within the circle (Figure 4).
Parts Lists
Symbology
Overview
Introduction ..................................................................................................................... Subsystem Information ................................................................................................... Symbology ...................................................................................................................... 5-3 5-4 5-5
5-37 5-38 5-39 5-40 5-41 5-42 5-43 5-44 5-45 5-46 5-47 5-48 5-49 5-50 5-51 5-52 5-53 5-54 5-55 5-56 5-57 5-58 5-59 5-60 5-61 5-62 5-63 5-64
IIT
PL 10.1 IIT Accessory ..................................................................................................... PL 10.2 IIT Component (1 OF 2)..................................................................................... PL 10.3 IIT Component (2 OF 2)..................................................................................... PL 10.4 IIT Upper Cover Cover Component ................................................................... PL 10.5 IIT Under Cover Component.............................................................................. PL 10.6 IIT Carriage Component .................................................................................... PL 10.7 Center Plate Component ...................................................................................
Paper Transport
PL 2.1 Tray 1................................................................................................................... PL 2.2 Tray 1 Frame Accessory...................................................................................... PL 2.3 Tray 1 Components (1 OF 2) ............................................................................... PL 2.4 Tray 1 Components ( 2 OF 2).............................................................................. PL 2.5 Tray 1 Frame Components.................................................................................. PL 2.6 Tray 1 Frame Components (2 OF 2) ................................................................... PL 2.7 No Paper Sensor Housing ................................................................................... PL 2.8 Registration.......................................................................................................... PL 2.9 Registration Component ......................................................................................
ROS
PL 3.1 ROS .....................................................................................................................
Stand
PL 12.1 Stand Component ..............................................................................................
CRU
PL 4.1 Drum Cartridge .................................................................................................... PL 4.2 Toner Empty Sensor and Erase Lamp ................................................................ PL 4.3 Transfer ............................................................................................................... PL 4.4 Transfer Corotron Housing Component............................................................... 5-18 5-19 5-20 5-21 5-22 5-23 5-24 5-25 5-26 5-27 5-28 5-29 5-30 5-31 5-32 5-33 5-34 5-35 5-36
ADF/DADF
PL 13.1 ADF/DADF Accessory ....................................................................................... PL 13.2 Component, Cover............................................................................................. PL 13.3 Base Cover Component..................................................................................... PL 13.4 Feeder Component ............................................................................................ PL 13.5 Lower Feeder Component ................................................................................. PL 13.6 Retard Roll Component ..................................................................................... PL 13.7 Lower Feeder Assembly .................................................................................... PL 13.8 Retard Roll Assembly ........................................................................................ PL 13.9 Upper Feeder Assembly .................................................................................... PL 13.10 Document Tray ................................................................................................
Fuser
PL 5.1 Fuser....................................................................................................................
Exit Transport
PL 6.1 Exit Transport ...................................................................................................... PL 6.2 Exit Transport Component (Simplex)................................................................... PL 6.3 Exit Transport Component (Duplex) ....................................................................
Common Hardware
Common Hardware ......................................................................................................... Part Number Index ..........................................................................................................
Electrical
PL 8.1 AIOC PWB, LVPS, Power Switch........................................................................ PL 8.2 HVPS, Interlock Switch, Duplex PWB ................................................................. PL 8.3 Control Panel Accessory ..................................................................................... PL 8.4 Control Panel Component ...................................................................................
Cover
PL 9.1 Front / Top Cover.................................................................................................
Parts Lists
Parts Lists
Parts Lists
PL 1.1
PL 2.1 Tray 1
Item 1 2 3 4 Part 050K62940 Description Tray 1 Assembly Tray Stopper (Not Spared) Label (P/O Item 1) Tray 1 (P/O Item 1)
Parts Lists
PL 2.1
Parts Lists
PL 2.2
Parts Lists
PL 2.3
Parts Lists
PL 2.4
Parts Lists
PL 2.5
Parts Lists
PL 2.6
Parts Lists
PL 2.7
PL 2.8 Registration
Item 1 Part 059K48250 Description Registration Roll Assembly (REP 2.8.1)
Parts Lists
PL 2.8
Parts Lists
PL 2.9
PL 3.1 ROS
Item 1 2 3 4 5 Part 062K18161 Description ROS Assembly (REP 3.1.1) Laser Housing (Not Spared) Label (Not Spared) ROS Wire Harness (Not Spared) Ground Harness (Not Spared)
Parts Lists
PL 3.1
Parts Lists
PL 4.1
Parts Lists
PL 4.2
PL 4.3 Transfer
Item 1 2 3 Part 125K93751 014K83123 Description Transfer Module (Not Spared) (REP 4.3.1) Transfer Corotron Housing Corotron Block Assembly
Parts Lists
PL 4.3
Parts Lists
PL 4.4
PL 5.1 Fuser
Item 1 2 3 4 5 6 7 8 9 Part 126K23581 126K24411 122E92530 122E92550 022E30121 022K74110 130K71361 Description Connector Cover (Not Spared) Fuser Assembly (220V) (REP 5.1.1) Fuser Assembly (110V) (REP 5.1.1) AC Fuser Harness (Not Spared) DC Fuser Harness (Not Spared) Baffle Clip (Not Spared) Fuser Lamp (220V) (REP 5.1.3) Fuser Lamp (110V) (REP 5.1.3) Fuser Roll (REP 5.1.4) Pressure Roll Assembly (REP 5.1.5) Temperature Control Sensor (REP 5.1.2)
Parts Lists
PL 5.1
Parts Lists
PL 6.1
Parts Lists
PL 6.2
Parts Lists
PL 6.3
Parts Lists
PL 7.1
Parts Lists
PL 7.2
Parts Lists
PL 7.3
Parts Lists
PL 7.4
Parts Lists
PL 7.5
Parts Lists
PL 7.6
Parts Lists
PL 8.1
Parts Lists
PL 8.2
Parts Lists
PL 8.3
Parts Lists
PL 8.4
Parts Lists
PL 9.1
2 3 4 5
Parts Lists
PL 9.2
Parts Lists
PL 10.1
Parts Lists
PL 10.2
Parts Lists
PL 10.3
Parts Lists
PL 10.4
Parts Lists
PL 10.5
Parts Lists
PL 10.6
Parts Lists
PL 10.7
Parts Lists
PL 11.1
Parts Lists
PL 11.2
Parts Lists
PL 11.3
Parts Lists
PL 11.4
Parts Lists
PL 11.5
Parts Lists
PL 11.6
Parts Lists
PL 11.7
Parts Lists
PL 12.1
Parts Lists
PL 13.1
Parts Lists
PL 13.2
Parts Lists
PL 13.3
Parts Lists
PL 13.4
Parts Lists
PL 13.5
Parts Lists
PL 13.6
Parts Lists
PL 13.7
Parts Lists
PL 13.8
22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37
Parts Lists
PL 13.9
10 11
12 13
Parts Lists
PL 13.10
Common Hardware
Item AA AB AC AD AE AF AG AH AJ AK AL AM AN AP AQ AR AS AT AU AV AW AX AY AZ BA BB BC BD BE BF Part 102W37178 102W38278 112W27898 113W20878 113W21478 113W27688 114W27678 114W27878 153W16088 153W16288 153W17688 153W17888 153W18088 153W18288 153W18488 153W27678 153W27878 153W28078 158W27678 158W27878 252W27450 354W15278 354W18278 354W19278 354W21278 354W24278 354W27254 354W27278 158W36878 158W36078 Description Countersunk Head Screw (M4x25) Countersunk Head Screw (M4x45) Pan Head Screw (M3x8) Screw (M3x8) Screw (M3x14) Pan Head Screw (M3x6) Bind Head Tapping Screw (M3x6) Bind Head Tapping Screw (M3x8) Tapping Screw (M4x10) Tapping Screw (4Mx12) Tapping Screw (3Mx6) Tapping Screw (3Mx8) Tapping Screw (3Mx10) Tapping Screw (3Mx12) Tapping Screw (3Mx14) Bind Head Tapping Screw (M3x6) Bind Head Tapping Screw (M3x8) Bind Head Tapping Screw (M3x10) Screw (M3x6) Screw (M3x8) Nylon Washer (6) E-Clip E-Clip E-Clip E-Clip E-Clip KL-Clip E-Clip Screw (M4x8) Screw (M4x10)
Parts Lists
Common Hardware
Table 1 Part Number Index Part List PL 11.3 PL 11.3 PL 10.3 PL 11.1 PL 7.6 PL 13.2 PL 2.1 PL 13.2 PL 9.2 PL 11.5 PL 7.3 PL 7.4 PL 13.8 PL 2.3 PL 2.3 PL 6.2 PL 6.3 PL 2.6 PL 6.1 PL 6.1 PL 2.8 PL 7.5 PL 11.4 PL 11.6 PL 11.4 PL 2.9 PL 7.5 PL 13.2 PL 13.3 PL 13.7 PL 13.7 PL 13.7 PL 13.9 PL 13.3 PL 6.2 PL 6.3 PL 13.9 PL 3.1 PL 11.6 PL 10.4 PL 10.4 Reissue WorkCentre 5016, 5020
Table 1 Part Number Index Part Number 101R00432 105E12210 105E17391 105E17401 105E17411 105E18010 105E18020 106R01277 110E11320 110E11551 110E11570 110E11580 110E11580 120E22470 120E23791 120E28091 120E29540 120E29630 121E20950 121K39710 121K40770 121K41600 121K41650 121K41660 121K41670 121K41690 121E93360 122E92530 122E92550 122E92570 122K94091 125K93751 125K93751 126K23581 126K24411 127K51590 127K51632 127K52180 127K57120 127K57140 127K58700 Reissue WorkCentre 5016, 5020 Part List PL 4.1 PL 9.1 PL 8.1 PL 8.2 PL 8.1 PL 8.1 PL 8.1 PL 4.1 PL 8.1 PL 10.5 PL 13.9 PL 11.5 PL 2.5 PL 1.1 PL 2.7 PL 11.5 PL 2.5 PL 11.7 PL 7.5 PL 2.9 PL 2.2 PL 13.9 PL 13.9 PL 13.9 PL 13.9 PL 10.6 PL 12.1 PL 5.1 PL 5.1 PL 10.6 PL 4.2 PL 4.3 PL 4.4 PL 5.1 PL 5.1 PL 6.3 PL 9.2 PL 11.6 PL 13.5 PL 10.6 PL 13.5 Part Number 130K71230 130K71361 130K71400 130E87090 130E87090 130E87090 130E87090 130E87090 130E87090 140E88751 413W77559 423W06555 604K43810 604K43820 604K43830 604K43840 604K43840 604K43851 604K43860 604K43860 604K43870 604K43870 604K44330 604K44340 604K44350 604K45740 604K45750 604K45760 604K45770 604K45780 604K45790 604K46500 604K47130 801E04660 801E05970 801K25570 801K25580 801K30780 802K71882 802K97500 802K97694
Table 1 Part Number Index Part List PL 2.9 PL 5.1 PL 4.2 PL 11.5 PL 11.7 PL 6.3 PL 6.2 PL 2.7 PL 2.5 PL 10.7 PL 2.6 PL 6.3 PL 4.4 PL 7.5 PL 7.6 PL 6.2 PL 6.3 PL 4.1 PL 7.2 PL 7.3 PL 7.2 PL 7.4 PL 10.2 PL 13.3 PL 13.3 PL 7.6 PL 7.5 PL 7.6 PL 7.5 PL 7.5 PL 7.5 PL 10.1 PL 10.1 PL 9.1 PL 10.5 PL 8.2 PL 2.2 PL 10.5 PL 10.4 PL 7.3 PL 8.3 Parts Lists
Table 1 Part Number Index Part Number 802K99450 807E17870 807E18360 807E18380 807E18390 807E18400 807E18410 807E19430 807E19440 807E19450 807E19460 807E21180 809E54170 809E54180 809E56440 809E73520 809E74030 809E76520 809E76520 809E76630 809E79910 809E79920 815E08650 815E42250 848K01660 848K02140 848E04451 848E04480 848E04501 848E04511 848K04904 848K07410 848K17300 868E12730 896E41981 896E42140 896E58070 960K28562 960K28611 960K32370 960K32602 Parts Lists Part List PL 7.1 PL 7.5 PL 11.6 PL 11.6 PL 11.6 PL 11.6 PL 11.6 PL 2.2 PL 2.2 PL 2.6 PL 2.6 PL 7.4 PL 2.4 PL 2.6 PL 13.8 PL 2.2 PL 11.5 PL 6.2 PL 6.3 PL 7.4 PL 10.3 PL 10.3 PL 10.4 PL 10.4 PL 2.2 PL 11.6 PL 9.2 PL 9.1 PL 9.2 PL 9.1 PL 8.3 PL 10.2 PL 9.1 PL 10.6 PL 11.1 PL 11.1 PL 8.3 PL 11.5 PL 8.1 PL 13.3 PL 8.4 Part Number 960K32783 960K38300 960K42980 960K43421 960K44250 962K59950 962K60840 962K66150
Table 1 Part Number Index Part List PL 8.4 PL 8.4 PL 13.3 PL 8.1 PL 8.1 PL 10.3 PL 13.3 PL 8.3
6 General Procedures
Diagnostics
Diagnostic Mode ............................................................................................................. Basic Operations of the Diagnostic Mode ....................................................................... IOT Diagnostics............................................................................................................... 6-3 6-4 6-7 6-43 6-43 6-45 6-52 6-52 6-53
General Procedures
GP1 Serial Number Locations......................................................................................... GP 2 Viewing the Six Digit Error Code............................................................................
General Information
Specifications .................................................................................................................. Tools ............................................................................................................................... Consumables .................................................................................................................. Glossary of Terms...........................................................................................................
General Procedures
General Procedures
Diagnostic Mode
This mode is used by service engineers to solve problems in the field and is intended to identify the fault areas in terms of replaceable components. In the Diagnostic Mode, the following diagnostic functions can be run from the Control Panel: Function Overview
Parts Diagnostics
This can be used to check the status of the various sensors in the engine, IIT, and Trays. Refer to Input Diagnostics for the sensors that can be checked and their Chain Function Codes. This can be used to operate the various motors, solenoids and clutches in the engine, IIT, and Trays. Refer to Output Diagnostics for the components that can be operated and their Chain Function Codes. This can be used to initialize the NVM, Counters, and Error Histories. Refer to Program Function for the items that can be initialized. This can be used to generate an independent test print from the MCU or through the Controller. Refer to Program Function. This can be used to check the total print counter, serial/product number, SW version, Error Histories, etc. Refer to Program Function. This is used to check and change the values of the various parameters in NVM.
Program Function
General Procedures
Diagnostic Mode
Once in the Diagnostic Mode, "C_ " (Chain Code input screen) is shown on the display. The "_" is blinking.
C _
How to Exit the Diagnostic Mode
Switch the machine OFF and then ON again. Display: Displays the menus and their results. Keypad: Inputs Chain Function Codes. [Start] button: Displays the Diagnostics Menu. [Stop] button: Pauses/Stops the diagnostic.
How to Input the Chain and Function (WC 5016, 5020 w/Platen, ADF)
The following shows the Chain and Function input method in the Diagnostic Mode. A Chain/Function Code must be input as 2 digits. If the Chain/Function Code is "1," it must be input as "01." Any input value that goes beyond the 2nd digit will be ignored. To clear the Chain/Function Code that was input, press the "C" button. Both digits will be cleared, and you will be returned to the Code input screen. When inputting the Function Code, pressing the [Start] button after inputting a Function Code that is out of the specified range will transfer you to the initial screen of Function input.
Enter the Diagnostic Mode and check that the "C_ " (Chain Code input screen) is shown on the display. The "_" should be blinking.
C _
Use the keypad to enter the 2-digit Chain Code. The first number will appear in the first digit space, and the "_" will move to the right.
C 1 _
General Procedures Reissue WorkCentre 5016, 5020
Input the next number, and it will appear in the second digit space.
Once in the Diagnostic Mode, "C_ " (Chain Code input screen) is shown on the display. The "_" is blinking.
C 1 2
Pressing the [Start] button will show the "F_ " (Function Code input screen) on the display. An "F" and the blinking "_" are shown on the Function Code input screen.
F _
Use the keypad to enter the 2-digit Function Code.
The following shows the Chain and Link input method in the Diagnostic Mode. A Chain/Link Code can be up to 3 digits. If the Chain/Function Code is "1," it must be input as "1." Do necessary to 0 fill. Any input value that goes beyond the 3rd digits will be ignored. To clear the Chain/Link Code that was input, press the "AC" button. Both digits will be cleared, and you will be returned to the Chain Code input screen.
F 2 _
Pressing the [Start] button will then run the specified Diagnostic Code.
When inputting the Link Code, pressing the [Start] button after inputting a Link Code that is out of the specified range will transfer you to the initial screen of Link input. Enter the Diagnostic Mode and check that the "C_ " (Chain Code input screen) is shown on the display. The "_" should be blinking.
F 2 3
WC 5020 Entering the Diagnostic Mode
Press and hold down the [0] button on the keypad for 4 seconds or longer, and then press (and quickly release) the [Start] button while still keeping the [0] button pressed. Enter 6, 7, 8, and 9 then press the Start button. Use the keypad to enter the Chain Code. The first number will appear in the right hand digit space, and the "_" will move to the left and the C will disappear.
General Procedures
Input the next number, and it will appear in the right hand digit space.
Input the next number and it will appear in the right hand digit space.
Input the next number and it will appear in the right hand digit space.
Pressing the [Start] button will then run the specified Diagnostic Code. NOTE: If in NVM, the value of that NVM location will flash waiting for a new input. After inputing a new NVM code press the START button and the Link Code input screen will appear on the display waiting for a new Lind Code.
Input the next number and it will appear in the right hand digit space.
General Procedures
IOT Diagnostics
Input Diagnostics
The Input Diagnostics can be used to check the status of the various sensors in the engine, IIT, and Trays. For Platen and ADF model machines; Pressing the [Stop] button will stop the operation of the component and return you to the Function Code input screen. For DADF model machines; Pressing the [Stop] button will stop the operation of the component and return to the Link Code inpit screen. Func or Link
Chain
Sub
Contents of Data
Meaning
05 05 05 05
33 34 35 36 07 08 05 06 07 47 02 07 23 60
ADF ADF ADF ADF TRAY TRAY PH TRAY TRAY TRAY XERO XERO PH FUSER
Document Tray Width Sensor 2 Document Tray Length Sensor 1 Document Tray Length Sensor 2 Document Feed Sensor Tray1 No Paper Sensor STM No Paper Sensor IOT Regi Sensor STM Feed Sensor Tray1 Feed Sensor FEED READY SIGNAL Drum Cartridge Detected Toner Empty Sensor Fuser Exit Sensor
L: No document H: Document present L: No document H: Document present L: No document H: Document present L: No document H: Document present L: Paper present H: No paper L: Paper present H: No paper L: No paper H: Paper present L: No paper H: Paper present L: No paper H: Paper present Level is high Hot-Line Control L: No Drum Cartridge H: Cartridge present L: Toner available H: Toner depleted L: No paper H: Paper present
Chain
Sub
Contents of Data
Meaning
01 01 01 01 05 05 05 05 05 05
01 10 11 12 10 11 29 30 31 32
L/H (Left Side) COVER STM (Tray 2) L/H COVER L/H (Tray 1) LOW COVER FRONT COVER Platen COVER Open Carriage Home Sensor ADF Top Cover Open Document Set Sensor Document Feeder Width Sensor Document Tray Width Sensor 1
L: Cover is closed H: Cover is open L: Cover is closed H: Cover is open L: Cover is closed H: FCover is open L: Cover is closed H: Cover is open L: Cover is closed H: Cover is open L: Sensor is exposed H: Sensor is blocked L: Cover is open H: Cover is closed L: No document H: Document present L: No document H: Document present L: No document H: Document present
07 07 08 08 08 08 09 09 10 10
Nohad Fan Fail Monitor L: Able to monitor FUSER FAN FAIL H: Unable to monitor FUSER FAN FAIL
General Procedures
Output Diagnostics
The Output Diagnostics can be used to operate and check the status of the various motors, solenoids and clutches in the engine, IIT, and Trays. The operation can be enabled for every component, and whether or not the component is operating properly can be determined by checking the operation from outside. When a component is operating, "run" is displayed.
Chain
Sub
Contents of Data
Meaning
05 62 62 62 5 5 5 5 5 5 5 5 5 5
217 212 272 300 212 102 215 216 217 218 219 204 206 205
DADF IIT IIT IIT DADF DADF DADF DADF DADF DADF DADF ADF/ DADF ADF/ DADF ADF/ DADF
Document Width Sensor Regi Sensor Scan Start Platen I/L Switch Feeder Cover Switch Document Set Sensor Doc Feeder Width Sensor Doc Tray Width Sensor 1 Doc Tray Width Sensor 2 Doc Tray Length Sensor 1 Doc Tray Length Sensor 2 Document Feed Sensor Doc Regi Sensor Doc Feedout Sen sor/ Exit Invert Sensor
L: H: L: H: L: H: L: H: L: H: L: H: L: H: L: H: L: H: L: H: L: H: L: H: L: H: L: H:
r u n
For Platen and ADF model machines; Pressing the [Stop] button will stop the operation of the component and return you to the Function Code input screen.
F 2 3
For DADF model machines; Pressing the [Stop] button will stop the operation of the component and return to the Link Code inpit screen.
To resume the operation of the specified component, press the [Start] button again.
04 04
01 02
PH FUSER
IOT Motor ON Nohad Fan Motor (HIGH SPEED) Fuser Fan changes from Low to High speed
General Procedures
05
20
IIT
Move the Carriage in the scan direction at 80mm/ sec. NOTE: After the scan, the Carriage stops beyond the end position. Pressing the [Start] button again returns the Carriage to the home position. After another scan, the Carriage stops beyond the end position. Turn the power off and on to return the Carriage to the home position. Move the Carriage toward home position at 80mm/sec. NOTE: See 05-20. Move the Carriage in the scan direction at 40mm/ sec. NOTE: See 05-20. Move the Carriage toward home position at 40mm/sec. NOTE: See 05-20. Run the Document Drive Motor at 80 mm/sec. Run the Document Drive Motor at 40 mm/sec. Turn the Document Feed Clutch on. ROS Motor Start & Stop.
08 08 08 08 09 09 09 10 10 05 05 05 05 62 62 62 05 62 62
11 12 13 17 04 05 06 08 09 62 63 64 65 05 06 07 01 2 86
TRAY TRAY TRAY PH XERO XERO XERO PH PH DADF DADF DADF DADF IIT IIT IIT DADF IIT IIT
STM Feed Clutch Tray1 Feed Clutch STM Feed Motor Bypass Solenoid HVPS ON (LOW VOLTAGE) HVPS ON (HIGH VOLTAGE) Pre-Charge Erase Lamp Exit Motor Forward Exit Motor Reverse Paper Feed Clutch Registration Clutch Output Inverting Clutch Output Spacing Solenoid Scan Motor, Scan Direction Scan Motor Return Direction Scan Locking Position DADF Motor Exposure Lamp Image Area H8_PS Used with locking position Used with locking position NOTE: Ejects paper.
05
21
IIT
05
22
IIT
Carriage Motor Low Speed scan Carriage Motor Low Speed return
05
23
IIT
05 05 05 06 08
40 41 42 15 10
Document Drive Motor High Speed Document Drive Motor Low Speed Document Feed Clutch ROS Motor ON IOT Registration Clutch
General Procedures
Program Function
The Program Function can access the NVM (the EEPROM on the AIOC PWB) to perform the following functions: Test Print Initialize NVM Check Error History Check Print Count Display Version Clear Error History Display Serial Number, Product Number
Clearing the error will return you to the Function Code input screen.
F _
To resume the test print, press the [Start] button again. Pressing the [Stop] button in the middle of a test print will stop the feeding of additional paper, output any paper that was already fed, and return you to the Function Code input screen. Initialize NVM [20-58] This will return the NVM settings to their default values. While the NVM is being initialized, "run" is displayed.
Test Print [23-10], [23-01] There are two test print modes: one that outputs the Controller built-in pattern, and another that outputs the MCU built-in pattern. NOTE: Before running either of these test prints, you must check and make sure that the applicable NVM settings are correct. See Summary of Program Functions. During a test print, "run" is displayed.
r u n
When NVM initialization is complete, you will be returned to the Function Code input screen.
r u n
Once the test print starts, an error code will be displayed if an error occurs while printing.
C 1
General Procedures
Display Error History [40-01] This can be used to check for the last 20 errors. Pressing the [Start] button will display the error codes, starting with the most recent error.
Display Firmware Version [29-49] This can be used to check the firmware versions of the Controller and the MCU. Pressing the [Start] button will display the firmware version, starting from the highest order (leftmost) digit. Once everything has been displayed, you will be returned to the Function Code input screen.
E 1 J 6 6 1
When the last error is displayed, press the [Start] key to return to the Function Code input screen. Clear Error History [20-59]
F
This can be used to clear the Error History.
1 a 2
F _
Pressing the [Stop] key during the display will stop it and return you to the Function Code input screen. Check Print Count [25-01] This can be used to check the total print count. The display is in decimal numbers. The initial display shows the first 3 digits of the print count. Pressing the [Start] button will show you the next 3 digits. Pressing the [Start] button again will return you to the Function Code input screen.
r u n
Once the Error History has been cleared, you will be returned to the Function Code input screen. Display Serial Number [25-20] This can be used to display the serial number of the machine. Pressing the [Start] button will display the serial number, starting from the highest order (leftmost) digit. Once the whole serial number has been displayed, you will be returned to the Function Code input screen.
7 1 1 6 F 1
2 9 5 8 F 3 1 6 4 7 0
General Procedures
Display Product Code [25-21] This can be used to display the product code of the machine. Pressing the [Start] button will display the product code, starting from the highest order (leftmost) digit. Once the whole product code has been displayed, you will be returned to the Function Code input screen.
F _
General Procedures
Chain
Function
Sub
Contents of Data
Meaning
05 05 20 20 20
22 23 58 59 60
Move Scanner Move Scanner MCU NVM Initialize Clear Error History MCU NVM Update
Moves the Scanner to the home position. Moves the Scanner to the maintenance position. Sets the initial value in the MCU's system data. Clears the Error History. Sets the initial value in additional system data between old and new MCU versions. Use "DIAG EXECUTE" command. Executes test pattern printing. Prints the Controller built-in grid, using the following NVM settings: 1-Sided or 2-Sided: 23-20 Paper Source: 23-21 Number of prints: 23-27 (high-order digits) and 23-26 (low-order digits) Displays the total print count (6 digits). The display is divided into 2 portions: the high-order digits and the low-order digits. Displays the machine serial number (10 digits). The display is divided into 4 portions: the highest-order digit, followed by 3 sets of 3 digits. Displays the machine product code (8 digits). The display is divided into 3 portions: the 2 highest-order digits, followed by 2 sets of 3 digits. Displays the firmware version of the Controller. The display is divided into 3 portions, starting from the highest-order digit. Displays the firmware version of the MCU. The display is divided into 3 portions, starting from the highest-order digit. Displays the Error History, starting with the most recent error code.
23 23
10 01
25 25 25 29 29 40
01 20 21 50 49 01
Display total print counter Display machine serial number Display machine product code Display Controller firmware version Display MCU firmware version Display Error History
General Procedures
3
Using the keypad to input a value shows the value as blinking.
3 1 3
Pressing the [C] button clears the value that was input and leaves the current value as blinking.
3
Pressing the [Start] button sets the value that was input, stops the blinking, and returns you to the Function Code input screen after 2 seconds has passed.
3
If the [Start] button is pressed when "_" is displayed, or when the input value is outside the range of possible settings, the input value is treated as invalid while the current value is shown as blinking. You will then be returned to the Function Code input screen after 4 seconds has passed. See List of NVM Settings (WC 5016, 5020 ADF).
General Procedures
List of NVM Settings (WC 5016, 5020 ADF) NOTE: In the CE Access columns, O = yes and X = no. CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
06 06 06 06 06 06 06 06 06 07
20 21 22 26 28 29 30 34 52 46
ROS ROS ROS ROS ROS ROS ROS ROS ROS TRAY
ALL TRAY-LASER SIDE REGI ADJUSTMENT TRAY1-LASER SIDE REGI ADJUSTMENT TRAY2-LASER SIDE REGI ADJUSTMENT MSI-LASER SIDE REGI ADJUSTMENT DUP ALL TRAY-LASER SIDE REGI ADJUSTMENT DUP TRAY1-LASER SIDE REGI ADJUSTMENT DUP TRAY2-LASER SIDE REGI ADJUSTMENT DUP MSI-LASER SIDE REGI ADJUSTMENT IMAGE AREA Tray1-paper size
1~99 1~99 1~99 1~99 1~99 1~99 1~99 1~99 0~1 0~254
50 50 50 50 50 50 50 50 0 2
O O O O O O O O O O
O O O O O O O O O O
O O O O O O O O O O 0:Normal Image Area 1:Wide Image Area value paper type 1: 11x17 SEF 2: A3 SEF 3: 8K SEF*1 5: B4SEF 6: 8.5x14 SEF(Legal) 7: 8.5x13.4 SEF(Mexico Folio) 8: 8.5x13 (Folio) 10: A4 SEF 11: 8.5x11 SEF(Letter) 12: 16K SEF*1 15: B5 SEF 17: 8.5x11 LEF(Letter)
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
07
47
TRAY
Tray2-paper size
0~254
1mm
value paper type 1: 11x17 SEF 2: A3 SEF 3: 8K SEF*1 5: B4SEF 6: 8.5x14 SEF(Legal) 7: 8.5x13.4 SEF(Mexico Folio) 8: 8.5x13 (Folio) 10: A4 SEF 11: 8.5x11 SEF(Letter) 12: 16K SEF*1 15: B5 SEF 17: 8.5x11 LEF(Letter) value paper type 1: 11x17 SEF 2: A3 SEF 3: 8K SEF*1 5: B4SEF 6: 8.5x14 SEF(Legal) 7: 8.5x13.4 SEF(Mexico Folio) 8: 8.5x13 (Folio) 10: A4 SEF 11: 8.5x11 SEF(Letter) 12: 16K SEF*1 15: B5 SEF 17: 8.5x11 LEF(Letter) 18: 5.5x8.5 S 19: A5 S Image input is delayed when Set Value is increased. Min(0)=-4.46mm, Max(66)=4.46mm, Initial(33)=0mm Image input is delayed when Set Value is increased. Image input is delayed when Set Value is increased.
07
48
TRAY
0~254
1mm
20
01
PH
0~60
0.146 mm
30
20 20
41 42
PH PH
TRAY1 for Normal LEAD REGI ADJ TRAY2 for Normal LEAD REGI ADJ
0~60 0~60
0.146 mm 0.146 mm
30 30
O O
O O
O O
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
20 20 20 20 20 20 20 21
43 45 46 47 48 49 51 09
PH PH PH PH PH PH PH HFSI
SMH for Normal LEAD REGI ADJ DUP ALL SIZE for Normal LEAD REGI ADJ ALL TRAY - REGI LOOP TIMER TRAY1 for Normal Paper REGI LOOP TIMER TRAY2 for Normal Paper REGI LOOP TIMER SMH for Normal Paper - REGI LOOP TIMER DUP for Normal Paper - REGI LOOP TIMER Last 2 of Fuser discharging Number
30 30 33 33 33 11 33 0
O O O O O O O O
O O O O O O O O
O O O O O O O X
Image input is delayed when Set Value is increased. Image input is delayed when Set Value is increased. Loop increases when Set Value is increased. Loop increases when Set Value is increased. Loop increases when Set Value is increased. Loop increases when Set Value is increased. Loop increases when Set Value is increased. Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) 0: Simplex 1: Duplex
21
19
HFSI
0~99
21
29
HFSI
0~99
21
39
HFSI
0~3
23
20
PH
Simplex/Duplex
0~1
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
23 23
21 22
PH PH
1~6 0~4
1 0
O O
O O
O O
1: Tray1. 2: Tray2. 3: Tray3. 4: Tray4. 5: HCF. 6: MSI 0: FACE DOWN TRAY#1. 1: FACE DOWN TRAY#2. 2: FACE UP TRAY. 3: FINISHER Bin1. 4: FINISHER Top Tray Number of Test Prints Number of Test Prints
23 23 29 29 29 29
26 27 01 11 21 04
Test Print Run Length Low Byte Test Print Run Length High Byte Last 2 Dig Total Copy Counter(8 Digits) 3rd & 4th Dig Total Copy Counter(8 Digits) 1st 2 Dig Total Copy Counter(8 Digits) Tray1 Last 2 Digits of Feed Capacity (8 Digits)
1 0 0 0 0 0
O O O O O O
O O X X X O
O O X X X X
Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.)
29
14
HFSI
0~99
29
24
HFSI
0~99
29
34
HFSI
0~3
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
29
05
HFSI
0~99
Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.)
29
15
HFSI
0~99
29
25
HFSI
0~99
29
09
HFSI
0~99
29
19
HFSI
0~99
29
29
HFSI
0~99
29
39
HFSI
0~3
30 30 30
04 14 24
Last 2 Digits of MSI Feed Capacity (8 Digits) 5th & 6th Digits of MSI Feed Capacity (8 Digits) 3rd & 4th Digits of MSI Feed Capacity (8 Digits)
1 1 1
0 0 0
O O O
X X X
X X X
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
30 30 30 30 30 30 30 30 30 30 30 30 30
34 05 15 25 06 16 26 36 07 17 27 37 41
Recycle Recycle Recycle Recycle Recycle Recycle Recycle Recycle Recycle Recycle Recycle Recycle HFSI
1st 2 Digits of MSI Feed Capacity (8 Digits) Last 2 of IOT Starting Number 3rd & 4th IOT Starting Number 1st 2 of IOT Starting Number Tray1 Last 2 Digits of Feed Capacity (8 Digits) Tray1 5th & 6th Digits of Feed Capacity (8 Digits) Tray1 3rd & 4th Digits of Feed Capacity (8 Digits) Tray1 1st 2 Digits of Feed Capacity (8 Digits) Tray2 Last 2 Digits of Feed Capacity (6 Digits) Tray2 5th & 6th Digits of Feed Capacity (6 Digits) Tray2 3rd & 4th Digits of Feed Capacity (6 Digits) Tray2 1st 2 Digits of Feed Capacity (8 Digits) Last 2 Digits of the number of Sheets Reaching BIAS transfer Roll (8 Digits) 5th & 6th Digits of the number of Sheets Reaching BIAS transfer Roll (8 Digits)
0~3 0~99 0~99 0~99 0~99 0~99 0~99 0~3 0~99 0~99 0~99 0~3 0~99
1 1 1 1 1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0 0 0 0 0
O O O O O O O O O O O O O
X X X X X X X X X X X X O
X X X X X X X X X X X X X Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.)
30
42
HFSI
0~99
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
30
43
HFSI
3rd & 4th Digits of the number of Sheets Reaching BIAS transfer Roll (8 Digits) 1st Two Digits of the number of Sheets Reaching BIAS transfer Roll (8 Digits) Tray Feed Capacity MAX Over
0~99
Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) Only 0 clearance is possible in the write mode. ("0 clearance" means all bytes change to 0 at the same time.) It is shown whether the Recycle Tray Feed Capacity NVM was written more than 4000000 times. 0: not exceed 1: exceeded. It is shown whether the IOT Starting Number NVM was written more than 1000000 times. 0: not exceed 1: exceeded. CRU Remain percentage 0=OFF(Disabled), 1=20sec 2=30sec, 3=60sec, 4=90sec 1=Tray1 2=Tray2 3=MSI 1=Text 2=Text & Photo 3=Photo 0=Lightest 1=Light 2=Normal 3=Dark 4=Darkest
30
44
HFSI
0~3
30
61
Recycle
0~1
30
62
Recycle
0~1
33 33 33
04 05 06
1% -
100 3 1
O O O
X O O
X O O
33
07
ESS IF
Document Type
1~3
33
08
ESS IF
Density Adjustment
0~4
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
33
09
ESS IF
0~4
0=100% 1=50% 2=70%(Metic),78%(Inch13&14) 3=129%(Metic),141%(Inch13&14) 4=200% 0=Disable 1=Enable 0=Disable 1=Enable China 82=82%(=82) XC 64=64%(=64) 0=Weakest 1=Weaker 2=Normal 3=Stronger 4=Strongest 0=Weakest 1=Weaker 2=Normal 3=Stronger 5=Strongest 0=0min(Shift immediately) 1=5min 2=20min 3=60min 4=120min 5=240min 254=OFF(Disable) 0=0min(Shift immediately) 1=5min 2=20min 3=60min 4=120min 5=240min 254=OFF(Disable)
Reissue WorkCentre 5016, 5020
33 33 33 33
11 12 13 14
Auto Tray Switch Auto Paper Selection Default Customizing Reduction / Enlargement Sharpness Adjustment for Copy Job
1 1 82 2
O O O O
O O O O
O O O O
33
15
ESS IF
0~4
33
16
ESS IF
1~254
33
17
ESS IF
0~254
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
33
18
ESS IF
0~254
0=0min(Shift immediately) 1=5min 2=20min 3=60min 4=120min 5=240min 254=OFF(Disable) 0=OFF 1=Level1 2=Level2 3=Level3 4=Level4 5=Level5 0=OFF 1=Level1 2=Level2 3=Level3 4=Level4 5=Level5 0=Disable 1=Single User Password Mode 2=Multi User Password Mode 0=Metric 1=Inch13 2=Inch14 0=OFF(Disabled) 1=20sec 2=30sec 3=60sec 4=90sec 0- 60sec 0- 60sec
33
19
ESS IF
0~5
33
20
ESS IF
0~5
33
21
ESS IF
Account Mode
0~2
33
22
ESS IF
Paper Class
0~2
33
23
ESS IF
33 33
24 25
ESS IF ESS IF
Wait Time After MSI Jam Clear Carriage Return Default Position
0~60 0~60
1sec 1sec
8 7
O O
O O
O O
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
33
26
ESS IF
Platen Fast Scan REGI Adjustment Platen Slow scan REGI Adjustment ADF Fast Scan REGI Adjustment ADF Slow scan REGI Adjustment Shading Offset for ADF
0~144
72
0-71=-72 to -1dot 72=0dot 73-144=1 to 72dot 0-23=-24 to -1dot 24=0dot 25-144=1 to 151dot 0-71=-72 to -1dot 72=0dot 73-144=1 to 72dot 0-39=-4.0 to -0.1mm 40=0mm 41-80=0.1 to 4.0mm complement 100=x1 1-99=x0.01-x0.99 (dark) 101-254=x1.01-x2.54 (light) complement 100=x1 1-99=x0.01-x0.99 (dark) 101-254=x1.01-x2.54 (light) 0-9=-1.0% to -0.1% 10=0% 11-20=0.1% to 1.0% 0-9=-1.0% to -0.1% 10=0% 11-20=0.1% to 1.0% 0-4=-5 to -1mm 5=0mm 1-5=1 to 5mm 0 : DC 1 : CPS 0 : not installed 1 : installed
33
27
ESS IF
0~151
24
33
28
ESS IF
0~144
72
33
29
ESS IF
0~79
40
33
30
ESS IF
1~254
100
33
31
ESS IF
1~254
100
33
33
ESS IF
Platen Slow Scan scale Adjustment ADF Slow Scan scale Adjustment ADF Loop Adjustment
0~20
0.10%
10
33
35
ESS IF
0~20
0.10%
10
33
36
ESS IF
0~10
1mm
33 33
37 38
ESS IF ESS IF
0~1 0~1
1 0
O O
X O
X X
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
34 34 34 34 34 34 34 34 34 34 34 34 34 34 34
01 11 21 02 12 22 03 13 23 04 14 24 05 15 25
ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF
Administrator User Login Password Low byte Administrator User Login Password Mid byte Administrator User Login Password High Byte User1 Login Password Low Byte User1 Login Password Mid byte User1 Login Password High byte User2 Login Password Low Byte User2 Login Password Mid byte User2 Login Password High byte User3 Login Password Low Byte User3 Login Password Mid byte User3 Login Password High byte User4 Login Password Low Byte User4 Login Password Mid byte User4 Login Password High byte
48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57
49 49 49 48 48 48 48 48 48 48 48 48 48 48 48
O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O
48-57
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
34 34 34 34 34 34 34 34 34 34 34 34 35 35 35
06 16 26 07 17 27 08 18 28 09 19 29 01 11 21
ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF
User5 Login Password Low Byte User5 Login Password Mid byte User5 Login Password High byte User6 Login Password Low Byte User6 Login Password Mid byte User6 Login Password High byte User7 Login Password Low Byte User7 Login Password Mid byte User7 Login Password High byte User8 Login Password Low Byte User8 Login Password Mid byte User8 Login Password High byte User9 Login Password Low Byte User9 Login Password Mid byte User9 Login Password High byte
48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57 48~57
48 48 48 48 48 48 48 48 48 48 48 48 48 48 48
O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
35 35 35 35 35 35 35 35 35 35 35 35 35 36 36 36 36 36 36 36 36 36 36 36
Reissue
02 12 22 23 24 25 26 27 28 29 30 31 32 01 11 21 02 12 22 03 13 23 04 14
ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF
User10 Login Password Low Byte User10 Login Password Mid byte User10 Login Password High byte User1 Copy Credit User2 Copy Credit User3 Copy Credit User4 Copy Credit User5 Copy Credit User6 Copy Credit User7 Copy Credit User8 Copy Credit User9 Copy Credit User10 Copy Credit User1 Copy Count Low byte User1 Copy Count Mid byte User1 Copy Count High byte User2 Copy Count Low byte User2 Copy Count Mid byte User2 Copy Count High byte User3 Copy Count Low byte User3 Copy Count Mid byte User3 Copy Count High byte User4 Copy Count Low byte User4 Copy Count Mid byte
48~57 48~57 48~57 0~60 0~60 0~60 0~60 0~60 0~60 0~60 0~60 0~60 0~60 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99
1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 June, 2008 6-27
48 48 48 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
O O O O O O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O O O O O O O O O O
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
36 36 36 36 36 36 36 36 36 36 36 36 36 36 36 36 36 36 36 42 42 42 42 42 42 42
24 05 15 25 06 16 26 07 17 27 08 18 28 09 19 29 10 20 30 01 11 21 02 12 22 03
ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF
User4 Copy Count High byte User5 Copy Count Low byte User5 Copy Count Mid byte User5 Copy Count High byte User6 Copy Count Low byte User6 Copy Count Mid byte User6 Copy Count High byte User7 Copy Count Low byte User7 Copy Count Mid byte User7 Copy Count High byte User8 Copy Count Low byte User8 Copy Count Mid byte User8 Copy Count High byte User9 Copy Count Low byte User9 Copy Count Mid byte User9 Copy Count High byte User10 Copy Count Low byte User10 Copy Count Mid Byte
0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99 0~99
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 48 48 48 48 48 48 48
O O O O O O O O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O O O O O O O O O O O O
Reissue WorkCentre 5016, 5020
User10 Copy Count High Byte 0~99 Last 20 Fault History 1st Last Last 20 Fault History 1st 2nd Last 20 Fault History 1st 1st Last 20 Fault History 2nd Last Last 20 Fault History 2nd 2nd Last 20 Fault History 2nd 1st Last 20 Fault History 3rd Last 48~122 48~122 48~122 48~122 48~122 48~122 48~122
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
42 42 42 42 42 42 42 42 42 42 42 42 42 42 42 42 42 42 42 42 42 42 42 43 43 43
Reissue
13 23 04 14 24 05 15 25 06 16 26 07 17 27 08 18 28 09 19 29 10 20 30 01 11 21
ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF
Last 20 Fault History 3rd 2nd Last 20 Fault History 3rd 1st Last 20 Fault History 4th Last Last 20 Fault History 4th 2nd Last 20 Fault History 4th 1st Last 20 Fault History 5th Last Last 20 Fault History 5th 2nd Last 20 Fault History 5th 1st Last 20 Fault History 6th Last Last 20 Fault History 6th 2nd Last 20 Fault History 6th 1st Last 20 Fault History 7th Last Last 20 Fault History 7th 2nd Last 20 Fault History 7th 1st Last 20 Fault History 8th Last Last 20 Fault History 8th 2nd Last 20 Fault History 8th 1st Last 20 Fault History 9th Last Last 20 Fault History 9th 2nd Last 20 Fault History 9th 1st
48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122 48~122
48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48
O O O O O O O O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O O O O O O O O O O O O
General Procedures
Last 20 Fault History 10th Last 48~122 Last 20 Fault History 10th 2nd 48~122 Last 20 Fault History 10th 1st 48~122
Last 20 Fault History 11th Last 48~122 Last 20 Fault History 11th 2nd Last 20 Fault History 11th 1st 48~122 48~122
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43 43
02 12 22 03 13 23 04 14 24 05 15 25 06 16 26 07 17 27 08 18 28 09 19 29 10 20
ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF ESS IF
Last 20 Fault History 12th Last 48~122 Last 20 Fault History 12th 2nd 48~122 Last 20 Fault History 12th 1st 48~122
48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 48
O O O O O O O O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O O O O O O O O O O O O
Reissue WorkCentre 5016, 5020
Last 20 Fault History 13th Last 48~122 Last 20 Fault History 13th 2nd 48~122 Last 20 Fault History 13th 1st 48~122
Last 20 Fault History 14th Last 48~122 Last 20 Fault History 14th 2nd 48~122 Last 20 Fault History 14th 1st 48~122
Last 20 Fault History 15th Last 48~122 Last 20 Fault History 15th 2nd 48~122 Last 20 Fault History 15th 1st 48~122
Last 20 Fault History 16th Last 48~122 Last 20 Fault History 16th 2nd 48~122 Last 20 Fault History 16th 1st 48~122
Last 20 Fault History 17th Last 48~122 Last 20 Fault History 17th 2nd 48~122 Last 20 Fault History 17th 1st 48~122
Last 20 Fault History 18th Last 48~122 Last 20 Fault History 18th 2nd 48~122 Last 20 Fault History 18th 1st 48~122
Last 20 Fault History 19th Last 48~122 Last 20 Fault History 19th 2nd 48~122 Last 20 Fault History 19th 1st 48~122
Last 20 Fault History 20th Last 48~122 Last 20 Fault History 20th 2nd 48~122
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
43 43 50
30 40 15
Last 20 Fault History 20th 1st Offset to the latest error Enable OCT & Inverter
48 0 2
O O O
O O O
O O O 0:Disable 1:Inverter+OCT 2:Inverter Only 0:reset 1:FS1 Detected over temp 2:FS2 Detected over temp 3:On time Fail 5:Cold Sagging Fail(Only reset is possible in the diagnostics mode.)
50
20
FUSER
0~3
60 60 60 60 60 60 60 60 60 60 60 60 60 60 60 60
01 02 03 06 07 18 19 26 27 28 29 30 31 32 33 34
ESS IF ESS IF ESS IF ESS IF ESS IF General General MC Code MC Code MC Code MC Code MC Code MC Code MC Code MC Code MC Code
MCU VERSION MCU Release Number MCU Patch Level STM Version STM Release Number CPM Market Identity Serial Code1 Serial Code2 Serial Code3 Serial Code4 Serial Code5 Serial Code6 Serial Code7 Serial Code8 Serial Code9
0~1 0~99 0~99 0~99 0~99 0~99 0~254 0~254 0~254 0~254 0~254 0~254 0~254 0~254 0~254 0~254
1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0
O O O O O O O O O O O O O O O O
X X X X X X X X X X X X X X X X
General Procedures
CE Access Chain Func tion Sub Contents of Data Range Unit Initial Value R W Init Remarks
60 60 60 60 60 60 60 60 60
35 36 37 38 39 40 41 42 43
Serial Code10 Product code 1 Product code 2 Product code 3 Product code 4 Product code 5 Product code 6 Product code 7 Product code 8
1 1 1 1 1 1 1 1 1
0 0 0 0 0 0 0 0 0
O O O O O O O O O
X X X X X X X X X
X X X X X X X X X
Reprograming the DADF EPROMS on the SLCC PWB when replacing them with new ones. Table 1 Reprogaming the EPROMS on the SLCC PWB (DADF) XC(DMO-W) 110 V 100S12656 Serial No. KMA469001MMA484000 XC(DMO-W) 220 V 100S12657 Serial No. KMX484001KMX494000 XC(DMO-E) 220 V 100S12655 Serial No. 331494001x331524000x
Chain 700 700 700 700 700 700 700 700 700 700 700 700 700 700
Link 339 340 341 342 343 344 348 349 350 165 402 337 338 700
NVM Destination
Remarks
Reference
840 2 15 2 6
840 2 15 2 6
826 4 15 2 6
Country Code Paper Size Group Device Type Territory Machine serial number format
840:USA 826:UK 1: Japan, 2:NA, 4:AP, 5:SA CPFS:15 0x01:FX 0x02:XC 0x03:XE 0x04:AP 6
This list This list This list This list This list
General Procedures
Table 1 Reprogaming the EPROMS on the SLCC PWB (DADF) XC(DMO-W) 110 V 100S12656 Serial No. KMA469001MMA484000 75 77 65 0 0 0 0 0 3 85 67 78 0 75 77 65 1:LEF XC(DMO-W) 220 V 100S12657 Serial No. KMX484001KMX494000 75 77 88 0 0 0 0 0 3 85 67 80 0 75 77 88 1:LEF XC(DMO-E) 220 V 100S12655 Serial No. 331494001x331524000x 75 76 66 o 0 0 0 0 3 85 67 77 0 51 51 49 1:LEF 5:A4 1:LEF 5:A4 2:SEF 4:A3
Chain 700 700 700 700 700 700 700 700 700 709 709 709 709 700 700 700 780 780 780 780 780 780 715 715 650
Link 329 330 331 332 333 334 335 336 701 11 12 13 14 297 298 299 203 204 205 206 232 233 21 20 15
NVM Destination Product Code #1 Product Code #2 Procuct Code #3 Product Code #4 Product Code #5 Product Code #6 Product Code #7 Product Code #8 DMP Indication XJ Code #1 XJ Code #2 XJ Code #3 XJ Code #4 Upper 3Byte Serial No. #1 Upper 3Byte Serial No. #2 Upper 3Byte Serial No. #3 Tray 1 Standard paper size-Orientation Tray 1 Standard paper size-Size Tray2 Standard paper size-Orientation Tray2 Standard paper size-Size MSI Standard paper size-Orientation MSI Standard paper size-Size Platen Fast Scan REGI Adjustment Platen Slow Scan REGI Adjustment
Remarks
Reference
2:DMP5/6 3:DMP7
This list
This list
This list or the Serial Number Plate This list or the Serial Number Plate This list or the Serial Number Plate 0:none specified, 1:LEF, 2:SEF This list This list This list This list This list This list Initial Value: 120 Iniatial Value: 120 0: Simplex M/C 1: 2: Duplex M/C Initial Value: 50 Initial Value: 6 This list Refer to the NEC Serial Number Plate which is on the back of the IIT Refer to the NEC Serial Number Plate which is on the back of the IIT This list
44:8.5 x 11 (Letter) 44:8.5x11 (Letter) 1:LEF 5:A4 2:SEF 39:11x17 1:LEF 5:A4 2:SEF 39:11x17
EXIT
All Tray-Laser Side REGI Lead REGI Adjustment-All Tray END Video Enable Timing Adjustment
General Procedures
List of NVM Settings (WC 5020 DADF) NOTE: In the CE Access columns, O = yes and X = no. Table 2 Chain 715 715 715 715 Link 1 2 3 10 Name of data IISS Major Version IISS Minor Version IISS Revision Version Platen/DADF Range 0 ~ 65535 0 ~ 65535 0 ~ 65535 0~1 Unit Initial Value 65535 65535 65535 1 R O O O O CE Access W Init Remarks O O O O O O O O IISS Major Version number IISS Minor Version number IISS Revision Version number Switch Platen model and DADF Model 0: Platen 1: DADF Switch document size detection table of DADF 0: mm (AP) 1: inch 13-12 (EU/South America) 2: inch 14 (North America) 3: Mexico Platen SS Registration Correction Value. NVM initial value is Adjustment Value 0. Adjust by 1 dot. (Not include the adjustment value from Module Sensor ~ Registration) Platen FS Registration Correction Value. NVM value 120 is Adjustment Value 0. Adjust by 1 dot. DADF Reading Position Correction Value SS Feed Position Correction Value (Side 1) Includes the adjustment value from Doc Regi Sensor (SNS8) ON~Start of Reading Side 1 SS Feed Position Correction Value (Side 2) Includes the adjustment value from Doc Regi Sensor (SNS8) ON~Start of Reading Side 2. Includes the adjustment value from Doc Regi Sensor (SNS8) OFF~Finish of Reading Side 1. Includes the adjustment value from Doc Regi Sensor (SNS8) Off~Finish of Reading Side 2. Feed Sensor (SNS7) ON~Feed CL (EMC1) OFF after feeding the document (Adjustment Value A) Feed Sensor (SNS7) ON~Regi Cl (ENC2) ON when inverting document. (Adjustment Value B) Feedout Sensor OFF~Feedout Clutch OFF when outputting Feedout Sensor) OFF~Feedout Clutch OFF when inverting CVT FS Registration Correction Value for Side 1 (front side) NVM value 120 is Adjustment Value 0. Adjust by 1 dot.
715
11
0~3
715
20
80 ~ 260
1 dot
120
21 22 23
Platen PRadjF CVT Image Reading Position SS Feed Position Correction (Side 1)
O O O
O O O
O O O
715
24
400 ~ 600
0.1 mm
505
25 26 27 28 29 30 31
SS Tail Registration Corerection (Side 1) SS Tail Registration Correction (Side 2) Registration Loop Degree Adjustment A Registration Loop Degree Adjustment B Feed Clutch Timing Adjustment (output)
O O O O O O O
O O O O O O O
O O O O O O O
Feedout Clutch Timing Adjustment (invert) 0~500 CVT FS OFFset Side 1 0~240
General Procedures
Table 2 Chain 715 Link 32 Name of data CVT FS OFFset Side 2 Range 0~240 Unit 1 dot Initial Value 120 R O CE Access W Init Remarks O O CVT FS Registration Correction Value for Side 2 (back side) NVM value 120 is Adjustment Value 0. Adjust by 1 dot. Fine Adjustment Value of FS magnification. Shows =/5% (by 0.1%) fine adjustment value with 50 for 0%, ) for -5% and 100 for 5%. Fine Adjustment Value of Platen SS Magnification. Shows +/- 1% (by 0.1%) fine adjustment value with 50 for 0%, 40 for -1% and 60 for +1%/ Fine Adjustment Value of CVT SS Magnification. Shows +/- 1% (by 0.1%) fine adjustment value with 50 for 0%, 40 for -1% and 60 for +1%. 0: With out Fail Bypass 1: With Fail Bypass Debug information Sensor information in the case of the size detection result being Custom Size. If the result is not Custom Size, this NVM update will not be done. bit 0: Sensor 6 bit 1: Sensor 5 bit 2: Sensor 4 bit 3: Sensor 3 bit 4: Sensor 2 bit 5-15: (spare) Meaning of bit = 0: Sensor OFF, 1: Sensor ON Correction Factor of Blue W-Fef (for Platen) Highlight Fine Adjustment (x 1/100, dommon to RGBK) Standard Data of White Variation Correction. Correction factor of Blue W-Fef (for CVT) 0: PROM used 1: NVM of (*1) enabled. AGC Maximum Allowable Value (*1) AGC Minimum Allowable Value (81) Reading Line Number of Shading RGB. (*1) Number of Lamp Check Failure (Reset by lamp replacement) Downloaded Dtaat at Lamp Check Failure (Get data when white is read, which is compared at the check) AGC BW for Target Value Correction (x1/100: 100=x1) CCD Ch-1 Gain Value CCD Ch-2 Gain Value CCD Ch-1 AGC Setting Value CCD Ch-2 AGC Setting Value
715
40
FS Magnification Adjustment
0~100
0.1%
50
715
41
40~60
0.1%
50
715
42
40~60
0.1%
50
90 91 92
0~1 0~65535
0 0 0
O O O
O O O
O O O
715 715 715 715 715 715 715 715 715 715 715 715 715 715 715
100 101 102 103 110 111 112 113 114 115 120 121 122 123 124
WREF ADJ Platen Density Level ADJ RGBK 102WDL STD CL 30 B WREF ADJ CVT AGOC SHD NVM FBLM FBLI PLSnCL FL CHK NG Count FL CHK NG Data AGC ADJ BW Gap (1) Gap (2) AGCP (1) AGCP (2)
50~255 80~120 0~1023 50~255 0~8 0~1023 0~1023 0~255 0~65535 0~1023 1~200 0~1023 0~1023 0~511 0~511
Once -
O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O
O O O O O O O O O O O O O O O
General Procedures
Table 2 Chain 715 715 715 715 715 715 715 715 715 715 715 715 715 715 715 715 Link 125 126 127 128 130 131 132 133 134 135 136 137 138 139 150 161 Name of data Gsmp (1) Gsmp (2) Gloop (1) Gloop (2) Oadj AOCP (1) AOCP (2) Osmp (1) Osmp (2) Osmpx (1) Osmpx (2) Osmpn (1) Osmpn (2) AOCerr BWPG Density PreIPS_Through 1 Range 0~1023 0~1023 0~255 0~255 0~255 0~1023 0~1023 0~1023 0~1023 0~1023 0~1023 0~1023 0~1023 0~255 0~255 0~65535 Unit Initial Value 0 0 0 0 0 128 128 0 0 0 0 0 0 0 128 0 R O O O O O O O O O O O O O O O O CE Access W Init Remarks O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O CCD Ch-1 AGC Downloaded Data CCD Ch-2 AGC Downloaded Date CCD CH-1 AGC Loop Number CCD CH-2 AGC Loop Number AOC BW Level Correction Value (Complement of 2: 128 +127) CCD Ch-1 AOC Setting Value CCD Ch-2 AOC Setting Value CCD Ch-1 AOC Downloaded Average Data CCD Ch-2 AOC Downloaded Average Data CCD Ch-1 AOC Max Value Downloaded Average Data CCD Ch-2 AOC Max Value Downloaded Average Data CCD Ch-1 AOC Max Value Downloaded Average Data CCD Ch-2 AOC Max Value Downloaded Average Data Number of AOC Plow Abnormal End PG Density of Entire Solid Imagae (0: white) bit 0: ALLCBTF bit 1: ALLKTF bit 2: ALLCTF bit 3: SSFCTF bit 4: MRCTF bit 5: WDVCTF0 bit 6: WDVCTF1 bit 7: DKCTF bit 8: FSFTF0 bit 9: FSFTF1 bit 10: DCBCTF bit 11: DCACTF bit 12: GPCTF bit 13: (SPARE) bit 14: (SPARE) bit 15: (SPARE) meaning of Bit 0: Through (Skip) Val;id. 1: Through (Skip) Invalid
General Procedures
Table 2 Chain 715 Link 162 Name of data PreIPS_Through2 Range 0~65535 Unit Initial Value 0 R CE Access W Init Remarks bit 0: FMTF bit 1: IPCTF bit 2: EBTF bit 3: EATF bit 4: MKATF bit 5: GFATF bit 6: BFATF bit 7: (Spare) bit 8: (Spare) bit 9: WDVTF0 bit 10: WDVTF1 bit 11: DKBTF bit 12: DCBKTF bit 13: DCAKTF bit 14: GPBTF bit 15: (spare) Meaning of Bit 0: Through Valid, 1: Through Invalid O O O bit 0: BWTF bit 1: IPKTF bit 2: EETF bit 3: EDTF bit 4: MKKTF bit 5: GFBTF bit 6: BTBTF bit 7: MWTF bit 8: ECTF bit 9: MKBTF bit 10: FOBTF bit 11: SSRTF bit 12: (spare) bit 13: (spare) bit 14: (spare) bit 15: (spare) Meaning of Bit 0: Through Valid, 1: Through Invalid
715
163
PreIPS_Through3
0~65535
General Procedures
Table 2 Chain 715 Link 200 Name of data Post IPS Bypass Setting Range 0~65535 Unit Initial Value 0 R O CE Access W Init Remarks O O Make each function of image process block forcibly through (sk;ipped). Change values at S/W & H/W DEBUG. Should be 0 for usual use without fail. (Careful handling required). Through setting of each function is allocated by bit and multiple bit can be specified at once. D0: AES D1: DF39 D2: SSR D3: FSRE D4: NSP D5: 4DLUT D6: 5AER D7: 5MUL D8: 5MWA D9: 4AER D10: 4MIL D11: TRC D12: ED D13: DIRECT * D14: AMAOSEL D15: (SPARE) Meaning of Bit 0: Forcible Through Invalid, 1: Forcible Through Valid. *If D13 is 1, release all Masks. Specify the intake of image for scanning jig. 0: AMAO intake (Lab)* 1: AMAO intake (Shipping Inspection)* 2: DAIMAJIN intake 3: PRIDE intake 4: TOTODB intake (CMY) 5: WOZDB intake 6: FLC intake 7: TOTODB intake (YMC) *If NVM value is 0 or 1, release athe Mask for AMAO. Switch the image path of VIPOUT. If this value is 255, nothing should be done. (Keep current SET VIP) VDO-MASK release will be carried out according to thie setting. Related register: SETVIP AE-FS Undetected Area INSTV For AES parameter calculation Related Register: SMPST, SMPED AE-SS Variation Fix Line-NCON AE detected amount of SS lead edge Sep number of NCON register=0.16mm
715
201
S2X_OUT CONTROL
0~7
715
202
VIPOUT Select
0~255
255
715 715
205 206
AE FS External Area
0~65535 0~65535
1dot 0.16mm
255 60
O O
O O
O O
General Procedures
Table 2 Chain 715 Link 207 Name of data AE Detect Variation Control Range 0~1 Unit Initial Value 1 R O CE Access W Init Remarks O O LIM Control Mode 0: Variaable Mode 1: Fixed Mode (NCON preferred mode) Related register: AESMOD 0: Minimum lenmgth of FS detection size will FS detection length 1: Input the document size or regard the result of automatic size detection as FS detected length. For AES parameter calculation Related registaer: SMPST, SMPED Minimum FS detection lengath (1 step=0.1mm) For AES parameter calculation Maximum SS detection length (1 step=0.1%) For RAE. SS Dead Zone Setting Value at REal-Time AE for Platen Job Related registaer: BASE SS Dead Zone Setting Value at REal-Time AE for DADF Job Related register: BASE AE Remval Level for Copy Job 0: Standare 1: High +1 2: High +2 3: High +3 4: High +4 Since this NVM is written by Controller, direct modification of this value will be invalid. (Overwritten later) Refer to the procedire of Cont. side of Removal Level change. AE Removal Level for Copy Job 0: Standard 1: High +1 2: High +2 3: High +3 4: High +4 Since the NVM is written by Conroller, direct modification of this value will be invalid. (Overwritten Later) Refer to the procedure of Cont. Side of Removal Level change. Parameter Level of Detecxted Background Amount. (For Platen copy Job) 1: Low ~4: High 0: Ruby 1 Compatible Mode (not fully correspond)
715
208
AE Control of FS Length
0~1
0~65535
0.1mm 0.1%
500 4000 0
O O O
O O O
O O O
AE Upper Limit of SS Magnification adjust- 0~4000 ing SS Not Detect Area for Platen Job 0~65535
715
212
0~65535
715
213
0~4
715
219
0~4
715
230
0~4
General Procedures
Table 2 Chain 715 Link 231 Name of data AE Detection Level (Copy ADF) Range 0~4 Unit Initial Value 2 R O CE Access W Init Remarks O O Parameter Level of Detected Background Amount (For ADF copy job) 1: Low ~4: High 0: Ruby 1 Compatible Mode (Not fully correspond) Parameter Level of Detected Background Amount (For Platen scanning job) 0: Low ~4: High 0: Ruby 1 Compatible Mode (Not fully correspond) Parameter Lelel of Detected Background Amount (For ADF scanning job) 0: Low ~4: High 0: Ruby 1 Compatible Mode (Not fully correspond) Select the job type applying the corrective LUT of A*X+B. 0(0x00)~3(0x03) Bit assign 0 bit: Copy Job 1 bit: Scan Job 2 - 7 bit: Not use. (0=disable, 1=enable) Select the document mode applying the corrective LUT of A*X+B. 0(0x00)~7(0x07) Bit assign 0bit: TX Mode 1bit: T/P Mode 2bit: Photo Mode 3-7bit: Not use. (0=disable 1=enable) Select the density level applying the corrective LUT of A*X+B. 0(0x00)~31(0x1f) Bit assign 0bit: Lighter2 1bit: Lighter1 2bit: Nomal Density 3bit: Darker1 4bit: Darker2 5-7bit: Not use. (0=disable, 1=enable) Paramaeeter A to create the corrective LUT of A*X+B. Settable range of A is 0~3.984375. 0(0x00)~3.984375(0xff) Bit assign 7-6bit: Interger number area. 5-0bit: decimal number area.
715
232
0~4
715
233
0~4
715
240
0~3
715
241
0~7
715
242
0~31
715
243
0~255
64
General Procedures
Table 2 Chain 715 Link 244 Name of data Density Corrective LUT Parameter B Range 0~255 Unit Initial Value 0 R O CE Access W Init Remarks O O Parameter B to create the corrective LUT of A*X+B. Settable range of B is -128~+127.Minus value shows complement number of 2. -128(0x80)~+127(0x7f)
General Procedures
General Procedures
General Procedures
GP1, GP 2
General Procedures
GP1, GP 2
Specifications
This subsection contains the performance specifications of the WorkCentre 5020, the multifunctional machine that has copier, printer, and scanner functions.
System Overview
The WorkCentre 5020 consists of IIT, IOT, PANEL, Controller, and Printer I/F. The summary of each system is as follows: 1. 2. IIT (Image Input Terminal) Scans documents for copying and scanning. The IIT resolution is 600 dpi at multi-level. IOT (Image Output Terminal) Writes video data on paper for copying and printing. A laser xerography system is applied. Images can be written at 600dpi on paper up to 11"x17"/ A3 size. 3. 4. UI (User Interface) Displays various settings, errors. Controller Controls the whole machine. Processes and stores input from IIT, printer I/F, and images to be output to IOT. Controls UI as well. 5. Printer I/F (GDI) Receives data from the computer and passes it to the IOT (printer). In scan mode, outputs image data to the computer. 6. I/F (NetWork) Network I/F receives data from the computer and passes the data to IOT (printer). For scanning, Network I/F outputs image data to the network. 7. User Registration and Department Management Administrators can register users who can use a machine, so that only limited users can use the machine and that each users operation history can be managed and recorded. GDI Number of Account: 10 users Password: 3 digits, Numerical only Network Number of Account: 99 Password: 4-12 columns digits, Numerical only, ommissible 8. Duplex Copy Duplex copies can be made using simplex documents or duplex documents. Simplex copies can be made using duplex documents. Side images (input:output): Simp:simp, *Dup:Simp, Simp:Dup, *Dup:Dup. *Dup (DADF needed) Item CPU PANEL IOT
Standard memory
Product Codes
Table 4 Product Code Code XJ IOT Prt/ CODE Model speed Scan Dup IIT Platen ADF FINAL ASSY
General Procedures
Options
Table 5 Product name STM (500sheets) Stand Installation User O O Code EL200735 EL200736
FCOT shall be 7.5 sec or less. FCOT (Warm Start) is measured from the time the Start button is pressed (when the engine receives a START command in the "STAND-BY" state) till the trail edge of the first sheet is fed out, under the following conditions: Documents are placed on Platen Power is on Engine motor is not running Fuser is ready Laser scanner motor (ROS: Raster Output Scanner) is ready Paper size and feeding orientation: A4 or 8.5x11 LEF Paper tray: Tray 1
Warm-up Time
In an ambient environment of 22C and 55% R.H. and in the power off or power save mode, the machine will reach a "ready to copy" condition within 45 seconds.
FPOT
FPOT: First Print Output Time FPOT shall be 12sec or less
Resolution
Device Control: The fuser reduces its temperature. Printer I/F: Activated status. After a certain amount of time in Standby Mode, the machine enters Low Power Mode. This time can be changed by a software program (setting range: 0-240 minutes). The factory default is 5 minutes. Low Power Mode is cancelled when a button is pressed on the Control Panel or when a printer job is received. Copy print: 600 X 600 dpi. Printer print: 600 X 600 dpi.
Software Download
Controller Part: User can upgrade the software by downloading the object from the PC.
After a certain amount of time in Low Power Mode, the machine enters Sleep Mode. This time can be changed by a software program (setting range: 0-240 minutes). The factory default is 5 minutes. Sleep mode is cancelled when a button is pressed on the Control Panel or when a printer job is received. When Sleep Mode is cancelled, the machine returns to Standby Mode. Time to transfer to Standby Mode shall be 45 seconds or less (on standard configuration).
General Procedures
Electrical/Mechanical Characteristics
Electrical Characteristics Table 8 Input Voltage Frequency (VAC) (Hz) 220 - 240V 110 - 127V 240+10% 220-10% 110+10% 110-10% 50/60+/-3 Hz Rated input cur- Power Conrent Max (A) sumption* Spec (VA) 6A Sleep Mode (Off Mode) Reference
Timing of Count-up
MCU increments the billing counter when the trail edge of the paper passes the Exit Sensor. The number of counter increments is as follows: Table 7 Paper size A3, B4, 8K, 11x17, Non-fixed A4 or less (A4, Letter, ....) Number of counter increments Billing 1 1 Life 2 1
Network Table 10 NetWork Mode In Low Power Mode In Sleep Mode (Off Mode) At operation (During printing operation) Power consumption CP: 107W or less CP: 20W or less 110V 12A, 1320VA (Max) 220/240V 6A, 1320VA (Max) Full configuration Configuration
General Procedures
Machine Size/Weight
The machine specified below does not include a drum and toner cartridge. 1. Size Table 12 Type IOT IOT+IIT (Platen Glass) IOT+IIT+ADF/DADF/DUP [Optional Devices] Table 13 Width (mm) STM (500 Sheets) Stand Size of Package: 2. DC: 710x660x716 (mm) IBG ADF, DADF: 710x660x840 (mm) 551+/-5 551+/-5 Depth (mm) 522+/-5 506+/-5 Height (mm) 130+/-5 385+/-5 Width (mm) 595+/-5 595+/-5 595+/-5 Depth (mm) 532+/-5 532+/-5 532+/-5 Height (mm) 505+/-5 528+/-5 605+/-5
Weight Table 14 Main body Configuration Platen/IIT/MSI/Std Tray (250sheets) including toner cartridge Optional tray: 500sheets ADF/IIT/MSI/Std tray/Dup including Consumables DADF/IIT/MSI/Std tray/Dup including Consumables
Platen model: Net weight (including toner cartridge) STM Toner cartridge ADF Model DADF Model Net weight (full configuration) Stand
General Procedures
Copy Speed
Continuous copy speed at 100% magnification. Measurement method: Make 11 continuous copies. Measure the time (T, in seconds) from the output of the trail edge of the first sheet of paper to the output of the trail edge of 11th sheet of paper, and convert into copies per 60 seconds: CPM = T/60 (normal paper mode). Table 18 Paper Size and Paper Orientation A4 LEF 8.5" x 11" LEF 16K LEF B5 LEF A4 SEF 8.5" x 11" SEF 16K SEF B5 SEF 8.5"x13"SEF 8.5"x14" 12 SEF Mexico Folio (8.5" x13.4") 12 10 15 15 10 Paper Tray Tray 1 Plain Paper 20 STM (Add 1 Tray) Plain Paper 20 MSI Fixed Mode 10
-29 to 66 degrees C -29 to 66 degrees C After storage or transit, (-20 to 150 degrees F) (-20 to 150 degrees F) the machine must normalize to the operating environment before power is applied (this could take up to 4 hours maximum at extreme values). 10 - 95% RH Up to 12,000 m 20 - 80% RH Up to 3,000 m
Humidity Altitude
A3 SEF 11" x 17" SEF 8K SEF B4 SEF A5 SEF 5.5" ( 8.5" SEF) A5 LEF 5.5" x 8.5" LEF
10
10
10
Not supported
10 10 Not supported
Chemical Substances
1. Levels of Ozone: Ozone formed from this product: less than 0.02 mg/m3 (according to C11-705) Eco-Mark Requirement: 0.02 mg/m3 2004 Version Green Target A Limit: 0.015 mg/m3 2. Airborne Dust Concentration: Inhaled airborne dust from this product: less than 0.08 mg/m3 (according to C11-705) Eco-Mark Requirement: 0.075 mg/m3 2004 Version Green Target A Limit: 0.04 mg/m3
General Procedures
Alignment
1. [Full System] IOT + IIT + ADF + DADF Table 19 Copy Alignment: Specification Specification SYSTEM 1 Sided +/- 2.90 +/- 3.40 +/- 2.30 +/- 1.40 +/- 1.40 Specification SYSTEM 2 Sided +/- 3.80 +/- 3.90 +/- 2.70 -1.72 -1.72 +/- 4.00 -4.00 280 mm 400 mm 280 mm 400 mm 400 mm 280 mm 280 mm 400 mm
Paper Supply
All paper trays (excluding MSI) are universal trays, which are front-loading trays. 1. Capacity Tray 1: 250 sheets (Business 80gsm/sheet). The height of a stack of paper shall be 27mm or less. Application STM (optional): 500 sheets (Busines 70gsm/sheet). 450 sheets (Business 80gsm/sheet). The height of a stack of paper shall be 54mm or less. 2. 3. Standard paper Standard paper is indicated by "Standard Paper" on "Paper List." Weight Tray 1: 60gsm to 90gsm STM: 60gsm to 90gsm 4. Size Standard paper sizes: A4L/S, A3, B5L/S, B4, 8K, 16KL/S, 8.5 x11L/S, 8.5 x 13, 8.5 x 13.4 (Mexico Folio), 8.5 x 14, 11 x 17 5. Usage rate Tray 1: 60% STM: 30% +/- 3.70
Item Lead Edge Registration (mm) Side Edge Registration (mm) Lead Skew (mm) Vertical Ratio (%) 100% Horizontal Ratio (%) 100% Linearity (Vertical) (mm) Linearity (Horizontal) (mm) Parallelism 2. [DC] IOT+IIT
Table 20 Copy Alignment: Specification Item Simplex Skew H Perpendicularity Linearity: V Linearity: H Linearity: D Registration: Lead Registration: Side Magnification: V (%) +/-2.3 +/-3.7 2.3 2.3 2.3 +/-2.9 +/-3.4 Specification SYSTEM Duplex +/-2.7 +/-4.0 ---+/-3.8 +/-3.9 400mm 200mm 400mm 400mm 280mm 283mm Measurement Length
+/-1.4 (100%) +/-1.72 (100%) +/-1.56 (50%-99%) +/-1.89 (50%-99%) +/-1.8 (101%-200%) +/-2.42 (101%200%) +/-1.4 (100%) +/-1.72 (100%) +/-1.56 (50%-99%) +/-1.89 (50%-99%) +/-1.8 (101%-200%) +/-2.42 (101%200%)
Magnification: H (%)
280mm
General Procedures
Bypass Tray(MSI)
1. 2. Capacity 50 sheets of paper (70 gsm) Paper size and paper orientation Size and orientation of paper set on MSI shall be as follows: A4L/S, A3, B5L/S, B4, 8K, 16KL/S, 8.5 x11L/S, 8.5 x 13, 8.5 x 13.4 (Mexico Folio), 8.5 x 14, 11 x 17, 5.5 x 8.5"S, A5S 3. 4. Paper weight Weight of paper that can be supplied from MSI is 60g/m2 to 110g/m2. Usage rate 10%
Paper List
Table 21 Media Type Paper Flag Ship (80 gsm) Baseline Paper Xerox Business Multipurpose 4200 20 lb Xerox Xcite (80 gsm) Xerox Xplore (70 gsm) Xerox Premier (80 gsm) Xerox Business (80 gsm) Flag Ship (70/80 gsm) Standard Paper Canary (70/80 gsm) Transmate (70/80 gsm) Jetset (70/80 gsm) HOOPOE(70/80 gsm) [APP Co] Colotec+ 90 gsm Colotec+ 100 gsm Topgun (70/80 gsm) Plain Transparency Removable Bar Stripe Xerox Label Recycle Paper Business 80 gsm-4 Hole (Hole on TE) 3R91823 Other Primier A4 80 gsm-4 Hole (Hole on TE) 3- Hole (hole on TE) Paperbacked OHP is out of quality assurance. 3R91723 3R2193 3R96002 3R96023 3R12050 (TBD) 0 O O O O O O O O O O Code CIM O O O O O O O O O O O O Bypass O O O O O O O O O O O O O O O
Paper Selection
There are two methods of Paper Tray selection: 1. 2. Direct selection User selects the paper tray that contains the required type of paper (size and orientation). APS (Automatic Paper Selection) (ADF/DADF only) MC automatically selects the paper that matches the image size.
General Procedures
Tools
Most maintenance procedures can be done with the following standard tools: Table 1 No. 1 2 3 4 5 6 7 TOOL NO. /TOOL NAME 499T 1423 BOX DRIVER 5.5 499T 355 SCREWDRIVER (+) 499T 2004 ROUND NOSE PLIERS 499T 2320 S/E TESTER SET 499T 2601 SILVER SCALE (ISO M/N) 12 499T 8104 FLASHLIGHT (UM-2) 499T 8902 BRUSH 13 14 499T 9507 TESTER LEAD WIRE (Red) 499T 9508 TESTER LEAD WIRE (Black) 499T 353 * STUBBY DRIVER No. 8 9 10 TOOL NO. /TOOL NAME 499T 247 TEST PATTERN (A3) 499T 301 MINI DRIVER 499T 1901 SIDE CUTTING NIPPER
Consumables
Machine CRU Strategy
Machine LCB is designed to interface with a CRUM and Billing Counter on all configurations. The CRUM can be used to provide a "hard stop" capability for markets requiring this feature. The primary uses of the CRUM are to ensure that the CRU being used is correct for the market & service/warranty agreements, store the number of copies made on the CRU, and enforce the end-of-life point. The primary uses of the Counter are to indentify the machine's market location, electronically store the machine's serial number, and store the number of copies made on the machine.
* 499T 353 STUBBY DRIVER should be used when replacing the ROS ASSEMBLY. Drum Cartridge
This specification is applied when the machine is operated under the following conditions: Paper: A4 LEF Paper Tray: Tray 1 Copy Mode (not Print Mode)
General Procedures
Glossary of Terms
Term Table 1 Term A3 A4 AC ACT A/D ADF ADJ Bit CCD CD CF CP CPF Chip CRU CVT DADF DC DC DMM Description Paper size 297 millimeters (11.69 inches) x 420 millimeters (16.54 inches). Paper size 210 millimeters (8.27 inches) x 297 millimeters (11.69 inches). Alternating Current is type of current available at power source for machine. Advanced Customer Training: teaches customers to perform some of service that is normally performed by Xerox Service Representative. Analog to Digital refers to conversion of signal Automatic Document Feeder Adjustment Procedure Binary digit, either 1 or 0, representing an electrical state. Charge Coupled Device (Photoelectric Converter) 1: Circuit Diagram; 2: Compact Disc Copier Fax Copier Printer Copier Printer Fax Integrated Circuit (IC) Customer Replaceable Unit Constant Velocity Transport Duplexing Automatic Document Feeder Direct Current is type of power for machine components. Machine converts AC power from power source to DC power. Digital Copier Digital Multimeter is generic name for meter that measures voltage, current, or electrical resistance. Electromagnetic Emissions are emitted from machine during normal operation and power of these emissions are reduced by machine design features. Engineer Replaceable Unit Electrostatic Discharge. A transfer of charge between bodies at different electrostatic potential. Fax Scanner Fast Scan (direction) - Inboard - to - Outboard Electronic Sub-System English Two Tray Module Facsimile Final Integration Center Ground High Frequency Service Item High Voltage Power Supply SAD IQ KC LCD LE LED LEF LTR LUT LVPS MF MN MPT NBCR NIC NSC NVM OEM OGM PC PL PO PS PSW PWB PWS PJ RAM RAP R/E REP RIS ROM ROS Hz IIT IOT Description Hertz (Cycles per second)
Table 1
Image Input Terminal - the Scanner/CCD portion of the machine Image Output Terminal - the ROS/Xero/paper handling/ fusing portion of the machine Image Quality 1000 copies Liquid Crystal Display Lead Edge of copy or print paper, with reference to definition of term TE Light Emitting Diode Long Edge Feed Letter size paper (8.5 x 11 inches) Look Up Table - array of NVM locations that store process control data Low Voltage Power Supply Multi-Function Multinational Multi Purpose Tray New Book Scanner Control Relay Network Interface Card New Scanner Controller Non Volatile Memory Original equipment manufacturer On-going Maintenance Personal Computer Parts List Part of (Assembly Name) Post Script Portable Standard Workstation Printed Wiring Board Portable Workstation for Service Plug Jack (electrical connections) Random Access Memory Repair Analysis Procedure for diagnosis of machine status codes and abnormal conditions Reduction/Enlargement refers to features selection or components that enable reduction or enlargement Repair Procedure for disassembly and reassembly of component on machine Raster Input Scanner Read Only Memory Raster Output Scanner - Device that transfers digitally processed image, using laser light, to photoreceptor. Solid Area Density
Duplex 2-sided printing or copying EME ERU ESD FS FS ESS ENG 2TM FAX FIC GND HFSI HVPS
General Procedures
Glossary of Terms
Table 1 Term SCP SEF Selftest SIMM FS TE UM UI USB W/ W/O XBRA XC XE XLA XMEX Description Service Call Procedure Short Edge Feed An automatic process that is used to check Control Logic circuitry. Any fault that is detected during self-test is displayed by fault code or by LEDs on PWB. Single Inline Memory Module used to increase printing capacity Fast Scan (direction) - LE - to - TE Trail Edge of copy or print paper, with reference to definition of term LE Unscheduled Maintenance User Interface Universal Serial Bus With - indicates machine condition where specified condition is present Without - indicates machine condition where specified condition is not present Xerox Brazil Xerox Corporation Xerox Europe - also referred to as ESG (European Solutions Group) Xerox Latin America Xerox Mexico
General Procedures
Glossary of Terms
7 Wiring Data
BSDs
Chain 1 Standby Power ................................................................................................. Chain 2 Mode Selection ................................................................................................. Chain 3 Machine Run Control ........................................................................................ Chain 4 Start Power ....................................................................................................... Chain 5 ADF/DADF ........................................................................................................ Chain 6 Imaging ............................................................................................................. Chain 7 Paper Supplying ............................................................................................... Chain 8 Paper Transportation ........................................................................................ Chain 9 Marking ............................................................................................................. Chain 10 Fusing and Copy Transportation .................................................................... 7-3 7-5 7-6 7-8 7-9 7-18 7-21 7-23 7-28 7-31 7-35 7-45
Wirenets
Wirenets ..........................................................................................................................
P/J Locations
7.1 P/J Locations............................................................................................................
Wiring Data
Wiring Data
J
ADF PWB PL13.3 ALL J731 B7 YEL ALL
YEL
ALL
YEL
2
CHOKE COIL PL8.1 J5
BLK
+24VDC
YEL
DC COM
YEL
BLK
3
POWER CORD PL8.1 FS60
GN/YL
DUPLEX PWB PL8.2 ALL J416 +5VDC J550 3 BLU 7 BLU ALL DC COM 4 BLU 6 BLU DC COM 2 BLU 8 BLU P/J407 A16,A17 ,B16,B1 7 A14,A15 ,B14,B1 5 A11,B11 ALL A12,A13 ,B12,B1 3 A7,A8, B7,B8 A9,A10, B9,B10 J508 J409 4,5 1,6,11,15,1 J410 7, 19,21,23,2 5,27,29,31, 34 J409 1,2 6,7 9,10,1 1 20,21 +3.3VDC DC COM
FS32 ACH
BLK BRN
10.1 +3.3VDC
ACH
1 10.1
FS34 ACN
WHT BLU
LENS ASSEMBLY PL10.7 IIT PWB ALL J721 18,1 7 J720 34,29,24,2 ALL 0,18,16,14 ,12,10,8,6, 4,1 ALL J721 21,2 0 ALL 16,1 5 ALL 13,12,11 ALL 2,1
5
1 2 Wire Color BLK:100V M/C, BRN:200V M/C Wire Color WHT:100V M/C, BLU:200V M/C
+5VDC DC COM
J540
GRY
VIO
24VRTN
VIO
10 ORN
+24V
ORN
Wiring Data
1-1
1 J506
LVPS PL8.1
J506 FS151
1-12
FRONT COVER INTERLOCK SWITCH
1 J506
3 ORN
1 ORN
J416 1 BLU
2
AIOC PWB PL8.1 P/J407 A2 P/J407 A1 B1
INTLK +24VDC INTLK +24VDC
E5-2
E5-1
Fail Code
E5-1 4 E5-2
5
LH COVER INTERLOCK SWITCH
Figure 2 1.2 Interlock Switching Wiring Data Reissue WorkCentre 5016, 5020
U7-0
J401 8 BLU
WAKE UP
U7-1
BLU
UI RESET
BLU
2 U7-0 6 U7-1
2
5 BLU UI TXD J710 BLU 4 3 BLU UI RXD J401 BLU
BLU
BLU
5 6.1
3 DC COM (1.1) 2
BLU
BLU
6 DC COM
BLU
BLU
1 +5VDC (1.1)
BLU
BLU
8 +5VDC
1 4 7
6
1 2
2 5 8 0
3 6 9
Wiring Data
B20
J540 4 3 YEL
STM REQ
J508 YEL 6
H9-7
Fail Code
H9-7
Wiring Data
G
Fail Code
Billing Counter Defect RAM Read/Write Check Error NVM Data Defect NVM Read/Write Cannot be Excuted CPU Power to access NVM is not enough Controller Logic Fail IOT Communication Error AMS NG Out Of Range Paper Direction Mismatch Nup NG Out Of Range Paper Direction Mismatch Copy Counter Full No Response from USB-Host HBPL or XPJL Syntax Error CPM Image Lost APS NG Unselected ADF NG out of range
U8-1 2 U6-2 U6-3 U6-4 3 U6-5 N9-0 N9-1 E9-1 4 E9-2 E8-1 E8-2 L9-0 N4-0 5 N4-1 N4-2 C0-1 C0-2 6 NVM RAM
DC COM (1.1)
BILL ID
J630
BLU
P630
BLU
L9-0
USB 2.0
Figure 2 3.2 Billing and Machine Control Reissue WorkCentre 5016, 5020 Wiring Data
4-1
IOT MOTOR ON(H) +5VDC J201
BLU
Fuser
4 J201 3 YEL IOT MOTOR LOCK(H) +5VDC
CRU
1 RED
RED
MOT
2 BLK
BLK
GN/YL
LVPS PL8.1
Regi
U0-1 U1-1
P/J407 B3
T30
Duplex Dupulex
Fail Code
U0-1 5 U1-1
Tray
Wiring Data
Chain 5 ADF/DADF
F
ADF PWB PL13.3
+3.3VDC
H
AIOC PWB PL8.1
5-34
2 DF4 DOCUMENT TRAY LENGTH SENSOR 2 PL13.10
J731 A3 YEL
A10
5-35
2 DF5
1
+3.3VDC
1 3 DF5
WHT
B5 YEL
ADF SEL1
YEL
B8
A2-2
6 WHT
1 3
B6 YEL
ADF SEL2
YEL
B7
WHT
5-32
DF3 DOCUMENT TRAY WIDTH SENSOR 2 PL13.10
1
+3.3VDC
Fail Code
A2-2
5-33
2 DF2 DOCUMENT FEEDER WIDTH SENSOR PL13.9
1
+3.3VDC
4
+5VDC (1.1) DC COM (1.1)
1 WHT 2 WHT
DF3
1 3 DF2
WHT
5-31
2
1 3 DF8 1 3
WHT
5
+5VDC (1.1) DC COM (1.1)
6
1 A combination of H and L levels of these five sensors determines a document size. For the relation between H/L of each sensor and document size, see the marginal table under 5.4 DOCUMENT PATH. DOCUMENT TRAY WIDTH SENSOR 1 DOCUMENT TRAY LENGTH SENSOR 1
Wiring Data
5-29
2 WHT DF14 ADF TOP COVER SWITCH COVER OPEN(L) +3.3VDC CN5
WHT
+3.3VDC
A5 YEL
+3.3VDC
J731
J414
YEL
A8
A5-2
DC COM (1.1)
5-30
DOCUMENT SET SENSOR DOCUMENT SENSED(H) +3.3VDC
BLU
+3.3VDC
A4 YEL
+3.3VDC
YEL
A9
5-36
2 WHT DF10 DOCUMENT FEED SENSOR DOCUMENT SENSED(L) +3.3VDC
WHT
+3.3VDC
A1-1
10 A6 YEL
YEL
3
+5VDC (1.1) DC COM (1.1)
6 WHT 7 WHT
DF9
1 3 DF10
WHT
A7
A4-1 A4-2
9 WHT
DC COM (1.1)
WHT
ADF Cover Open Doc Misfeed Jam Short Length Detect Long Length Detect
Wiring Data
J414 A6 YEL
J731
A7 YEL
DC COM
2 WHT
5-42
1 WHT
+24VDC
5-40 5-41
A1 YEL B12 YEL A2 YEL B11 YEL MOT M1
YEL
A12
DC COM
2 ORN 3 YEL
DC COM
CN2
DOCUMENT DRIVE MOTOR ON +24V CLOCK DOCUMENT DRIVE MOTOR ON +24V CLOCK DOCUMENT DRIVE MOTOR ON +24V CLOCK DOCUMENT DRIVE MOTOR ON +24V CLOCK
MOT M2 MOT M3
B1 YEL
YEL
A11 B2 A10
MOT CLOCK
YEL
5 BRN
DC COM
A3 YEL
MOT ON
YEL
6 BLK
DC COM
1 WHT
Regi Roll
4 BLK
+24VDC (1.1)
Reed Out Feed Out Roll Roll Reed In Feed In Roll Roll
B9 YEL
MOT RST
YEL
B4
Wiring Data
D
DOCUMENT TRAY WIDTH SENSOR 1
Regi Roll
Exit Roller
The table at the right shows the relationship between High/Low of each document size sensor and document size . The standard size of a document is sensed at the tim e the DOCUMENT FEEDER WIDTH SENSOR detects it after it is fed.
Document Size 5.5"x8.5"SEF A5 SEF B5 SEF A4 SEF A5 LEF 5.5"x8.5"LEF 8.5"x11"SEF (Letter)
8.5"x13"SEF (Legal) 8.5"x14"SEF (Legal) B5 LEF B4 SEF Executive LEF 16K LEF 8K SEF
Wiring Data
Figure 5 BSD 5.5 Document Size Sensing - DADF/Network Configuration Reissue WorkCentre 5016, 5020 Wiring Data
Wiring Data
Figure 7 BSD 5.7 Document Feed & Transport Mechanism- DADF/Network Configuration
Wiring Data
Wiring Data
Figure 9 BSD 5.9 Document Path - DADF/Network Configuration Reissue WorkCentre 5016, 5020 Wiring Data
Chain 6 Imaging
A B C D E F G H J
24
11
VIDEO DATA
LENS ASSEMBLY
2
26 CCD RST CLK 9
28
30
PLATEN OPEN SWITCH PL10.5 5-10 PLATEN OPEN SWITCH COVER CLOSED(L) +5VDC J711 BLK 2
4
MAGNET J711 1 DC COM (2.1) BLK
+5VDC A5-1
Wiring Data
C
5-20
H
CARRIAGE MOTOR
LENS ASSEMBLY PL10.7 IIT PWB J409 CLOCK A CLOCK A CLOCK /A CLOCK /A CLOCK /B CLOCK /B CLOCK B CLOCK B J721 10 9 8 7 6 5 4 3 5 +24VDC (1.1) 4 3 2 1 CN4 YEL
EXPOSURE LAMP
12 13
14 15 16 17 18
MOT
4 1 CARRIAGE SENSOR turns High with the carriage to the left side. With the carriage at any location other than the location, sensor level is Low. When trying to move the carriage, run CARRIAGE MOTOR in diag. Run DC [5-23] to move the carriage until it reaches the left side, and then stop it. It can then be detected that CARRIAGE SENSOR turns High.
19
RED
INVERTER PWB PL10.7 J410 J720 3 DC COM 1 +24VDC (1.1) DC COM (1.1) GRY 1
32
INV CN1 2
GRY
LENS ASSEMBLY PL10.7 IIT PWB J720 2 5-11 CARRIAGE SENSOR BLOCKED(H) +5VDC 1 J410
+3.3VDC 33 U2-1
GRY
Figure 2 6.2 Carriage Scan Reissue WorkCentre 5016, 5020 Wiring Data
+5VDC U3-5
4
DC COM (1.1)
BLU
BLU
7 LD PWB
6-15 ROS MOTOR ON(L) +5VDC BLU ROS MOTOR CLOCK BLU BLU P620 BLU 2 3 J620 J130 3
ROS MOTOR
10
MOT
7 +24VDC (1.1) 8
BLU
BLU
BLU
BLU
DC COM (1.1)
ROS MOTOR
SOS PWB
Figure 3 6.3 Laser Control and Scanning Wiring Data Reissue WorkCentre 5016, 5020
4 DC COM (1.1)
BLU
BLU
3
J161 9 DC COM (1.1) BLU BLU 2
4
TRAY1 NO PAPER SENSOR TRAY1 INTERLOCK SWITCH
E6-1
Wiring Data
4 DC COM (1.1)
BLU
BLU
3
J173 9 DC COM (1.1) BLU BLU 2
+5VDC 10 E6-2
Figure 2 7.2 STM Paper Stacking Wiring Data Reissue WorkCentre 5016, 5020
8-7
1 J501
BLU
P/J407 A20
6 BLU 7 BLU
DC COM (1.1)
J501
J158
BLU
BLU
8-12 3
P/J407 A18
DC COM
2 BLU 1 BLU
+24VDC (1.1)
2 1
1 2
J202
BLU
IOT Motor
Fail Code
1 Tray1 Feed Sensor on JAM Tray1 Feed Sensor on JAM from STM Feed Tray1 Feed Sensor Static JAM
Wiring Data
8-6
1 J542
BLU
+5VDC
C2-1 C8-2
J172
BLU
3 2 STM FEED CLUTCH PL11.6 2 1 1 2 J212 STM FEED CLUTCH STM FEED MOTOR
BLU
8-11 3
DC COM
2 BLU 1 BLU
+24VDC (1.1)
BLU
8-13 4
J541 1 YEL 2 RED 3 ORN 4 BRN STM FEED MOTOR ON +24V CLOCK STM FEED MOTOR ON +24V CLOCK STM FEED MOTOR ON +24V CLOCK STM FEED MOTOR ON +24V CLOCK
MOT
5
Tray 2 Feed Roll
Fail Code
C2-1 6 C8-2
Figure 2 8.2 STM Paper Feeding Wiring Data Reissue WorkCentre 5016, 5020
8-17
P/ J407 A5
BYPASS SOLENOID
Figure 3 8.3 Manual Bypass Reissue WorkCentre 5016, 5020 Wiring Data
8-5
1 J503
BLU
P/J407 A4
J156
3 BLU
BLU
C9-3 E1-6
IOT REGI. CLUTCH PL2.9 P640
BLU
8-10 3
P/J407 A6
DC COM
4 BLU 5 BLU
+24VDC (1.1)
1 2
2 1
J640
BLU
IOT Motor
Fail Code
1 Tray1 Regi. Sensor on JAM STM IOT Regi. Sensor on JAM Duplex IOT Regi. Sensor on JAM Manual Bypass IOT Regi. Sensor on JAM IOT Regi. Sensor Static JAM
Regi. Roll
Figure 4 8.4 Paper Registration Wiring Data Reissue WorkCentre 5016, 5020
3
Regi. Roll
Figure 5 8.5 Paper Path Reissue WorkCentre 5016, 5020 Wiring Data
Chain 9 Marking
A B C D E F G H J
9.1 XEROGRAPHICS
1
AIOC PWB PL8.1 9-4 9-5 J406 2 BLU CHARGE ON(L) +5VDC J520 BLU 2 GND 4 DC COM 5 DC COM 3 TRANSFER S/D ON BLU BLU DETACK 3 9.3 9 INTLK +24VDC 7 BLU BLU 7 BLU BLU 9 INTLK +24VDC Magnet Roll GND TRANSFER TRANSFER ON(L) +5VDC BLU BLU 5 TRANSFER COROTRON HOUSING PL4.3 Transfer Corotron DEVE BIAS AC/DC ON(L) +5VDC BLU BLU 4 DEVE BIAS Detack Saw Grid GRID HVPS PWB PL8.2 DRUM CARTRIDGE PL4.1 CHARGE Paper ChargeCorotron Drum
DC COM
3
DC COM
Deve Bias
4
DC COM (1.1)
BLU
BLU
Wiring Data
J509
9-7
BLU
2
+5VDC
3 BLU
BLU
GRN
P/J407 B4
J1-2
DC COM (1.1)
DRUM CARTRIDGE PL4.1 CRUM 3.2 J402 1 BLU 4 BLU CRU ID P610
BLU
J610
J6-1
2
3
BLU
BLU
J7-3 J3-1
3 6.3
BLU
INTLK +5VDC
BLU
6
INTLK +5VDC
DC COM
Fail Code
1 Toner Empty No Drum cartridge Drum cartridge life end Drum CRUM communication error Drum CRUM Market identity mismatch Drum CRUM ID error
CRUM
DRUM CARTRIDGE
Figure 2 9.2 Toner Sense and CRUM Reissue WorkCentre 5016, 5020 Wiring Data
+24VDC J521 1 DC COM DC COM 3 DC COM 2 INTLK +24VDC (9.1) BLU 2 BLU 3 BLU J210 1
ERASE LAMP
Figure 3 9.3 Erase Lamp Wiring Data Reissue WorkCentre 5016, 5020
+5VDC
J3 3 BLK
J600 2 BLK
F28
F25
DC COM
FUSER LAMP F26 AIOC PWB PL8.1 F27 1 1 U4-1 THERMISTOR 10-20 J601 2 1 P601 BLU FUSER THERMISTOR SENSED SIGNAL J408 BLU 1 U4-3 +5VDC U4-2
WHT
WHT
ACN (1.1)
P601 BLU 2 1
J601
4
Fail Code U4-1 Fuser On Time Fail
U4-2
5
THERMISTOR
FUSER LAMP
U4-3
THERMOSTAT
Wiring Data
B 10-8 10-9
1 BLU EXIT MOTOR ON CLOCK 8 BLU 2 BLU EXIT MOTOR ON CLOCK 7 BLU 3 BLU 9 BLU EXIT MOTOR J416 CURR J550
H
LVPS AIOC PWB PL8.1 PL8.1
10-23
1 BLU J153
1 3 BLU
+5VDC
6 YEL 5 BLK
EXIT MOTOR J551 ON +24V CLOCK EXIT MOTOR ON +24V CLOCK EXIT MOTOR ON +24V CLOCK EXIT MOTOR ON +24V CLOCK
P/J407 A3
6 BLU 5 BLU
4 5
2 BLU
BLU
Fail Code
E1-2
Fuser Exit Sensor on JAM
E3-1
Fuser Exit Sensor off JAM EXIT MOTOR Exit Roll Exit Roll
E3-6
Fuser Exit Sensor Static JAM
5
1 The actual H/L level is displayed inversely on the UI display. IOT Motor
IOT Motor
NOHAD FAN ON(H) +24VDC MOT 10-60 NOHAD FAN FAIL(H) +5VDC J405 BLU 1 U4-9 +5VDC
BLK
DC COM (1.1)
Fail Code
U4-9
NOHAD FAN rotates at low speed when Diag is off, and at high speed when Diag is on. Voltage levels are as follows: Low Speed: approx. 15VDC High Speed: approx. 24VDC
4
NOHAD FAN
Figure 3 10.3 Machine Cooling Reissue WorkCentre 5016, 5020 Wiring Data
Wiring Data
Wirenets
7.2.1 WIRE NET AC POWER (HOT)
POWER CORD POWER SWITCH LOW VOLTAGE POWER SUPPLY FS32 1 FS60 GN/YL WHT (SEE WIRE NET AC POWER (NEUT)) FUSER J3 3 BLK P600 2 BLK J600 F28 THERMOSTAT F25 F26 FUSER LAMP 10.1 BLK BLK BRN 1 BLK BLK J5 LOW VOLTAGE POWER SUPPLY J5 2
CHOKE COIL
1.1
FS11
FS31
FS33
DC POWER GENERATION
Wiring Data
LENS ASSEMBLY IIT PWB 4 5 FLAT CABLE ADF PWB B7 J409 J721 18 17
J731
Wiring Data
10.2
STM PWB J508 1 GRY J540 1 3 BLU J172 6 BLU 3 STM FEED SENSOR J542 J171 3 STM NO PAPER SENSOR 7.2
8.2
J401 1
J710
2.1
B11
2 BLU
Wiring Data
IIT4
CARRIAGE 1 SENSOR
6.2
15
J550
7 DUPLEX PWB
B5
J414
YEL
J731
ADF PWB B8 1
CN4
WHT
DF3
DOCUMENT TRAY 1 WIDTH SENSOR1 DOCUMENT TRAY 1 WIDTH SENSOR2 DOCUMENT TRAY 1 LENGTH SENSOR1 DOCUMENT TRAY 1 LENGTH SENSOR2 DOCUMENT 1 FEEDER WIDTH SENSOR DOCUMENT SET 1 SENSOR DOCUMENT LEAD 1 EDGE SENSOR
5.1
DF2
WHT
5.1
AIOC PWB
DF5
WHT
5.1
DF4
WHT
5.1
CN5
WHT
DF8
5.1
DF9
WHT
5.2
DF10
WHT
5.2
Wiring Data
8.4
10.2
7.2
8.2
J509 3 BLU
P110 2 3
J110 BLK
9.2
Wiring Data
A13
BLU
B12
J416
BLU
J550
DUPLEX PWB
J409
A14
1 6
J410
J720
34 29 24 20 18 16 14 12 10 8 6 4 1
CN3
GRY
IIT4
CARRIAGE 3 SENSOR
6.2
A15
11 15 17
B14
B14
19 21 23 25 27 29 31 34
FLAT CABLE
Wiring Data
J401
BLU
J710
J711
BLK
6.1
BLU
10
BLU
2 ROS
BILLING COUNTER
J403
BLU
J140
7 LD PWB
6.3
FUSER 2 J408
BLU
P601
J601
THERMISTOR
10.1
J731
B10
CN4
WHT
DF3
DOCUMENT TRAY 3 WIDTH SENSOR1 DOCUMENT TRAY 3 WIDTH SENSOR2 DOCUMENT TRAY 3 LENGTH SENSOR1 DOCUMENT TRAY 3 LENGTH SENSOR2 ADF TOP COVER 1 SWITCH DOCUMENT 3 FEEDER WIDTH SENSOR DOCUMENT SET 3 SENSOR DOCUMENT LEAD 3 EDGE SENSOR
5.1
DF2
WHT
5.1
B4
YEL
B9
DF4
WHT
5.1
DF5
WHT
5.1
CN5
WHT
DF14
5.2
DF8
WHT
5.1
DF9
WHT
5.2
AIOC PWB
DF10
WHT
5.2
Wiring Data
FS153
FS154
ORN
+24VDC
J506
ORN
F3
J504
BLU
J201
1 IOT MOTOR
4.1
F2
P/J407 A1
J406
BLU
P520
J521
BLU
J210
2 ERASE LAMP
9.3
B1
J416
BLU
J550
DUPLEX PWB 9 1 2
J551
RED RED
J501
BLU
P202
J202
8.1
J502
RED
J503
BLU
8.4
J540
J542
BLU
P212
J212
8.2
Wiring Data
J509
BLU
P110
J110
RED
9.2
P620
J620
J130
5 ROS MOTOR
6.3
A8 LENS ASSEMBLY B7 9 B8 10 11 FLAT CABLE ADF PWB B12 1 J409 J721 IIT PWB 13 12 11 1 CN3
GRY
CN4
RED
IIT5
6.2
INV CN1
B1
J414
YEL
J731
CN3
WHT
DF13
DF13
5.3
B2
LOW VOLTAGE POWER SUPPLY
YEL
B11
CN2
WHT
BLK
Wiring Data
+24VRTN
J201
J540
5 STM PWB
ROS
8 J403 BLU J405 BLK J406 BLU J520 P620 3 2 J620 J130 6.3 4 ROS MOTOR
P/J407 A7
A8
B1
B7
BLU
B8 J409 J721
LENS ASSEMBLY
IIT PWB 2 3 20 CN3 GRY INV CN1 3 INVERTER PWB 6.2
A11
A2
A12
YEL
A1
Wiring Data
Wiring Data
Table 1 Description Inverter PWB Inverter PWB SLCC PWB SLCC PWB SLCC PWB SLCC PWB AIOC PWB STM CRU NBCR PWB NSC PWB AIOC PWB AIOC PWB AIOC PWB AIOC PWB LVPS CRU Fuser Lamp Choke Coil SLCC PWB Toner Empty Sensor ROS MPA ROS Fuser Exit Sensor IOT Regi. Sensor Tray 1 No Paper Sensor Tray 1 Feed Sensor ROS, Video Tray 1 Interlock Sensor STM No Paper Sensor STM Feed Sensor STM Interlock Switch IOT Motor ROS, SOS PWB ROS, SOS PWB Tray 1 Feed Clutch Tray 1 No Paper Sensor Erase Lamp STM Feed Clutch SLCC PWB Reissue WorkCentre 5016, 5020
Wiring Data
Table 1 P/J No. P391 P/J401 P/J401 P/J402 P/J402 P/J403 P/J403 P/J404 P/J404 P/J405 P/J405 P/J406 P/J406 P/J407 P/J407 P/J408 P/J408 P/J409 P/J409 P/J410 P/J410 P/J412 P/J414A/B P/J414A/B P/J415 P/J416 P/J416 P/J418 P/J501 P/J502 P/J503 P/J504 P/J505 P/J506 P/J509 P/J520 P/J521 P/J540 P/J541 P/J542 Reissue WorkCentre 5016, 5020 Figure No. Figure 13 Figure 7 Figure 13 Figure 7 Figure 13 Figure 7 Figure 13 Figure 7 Figure 13 Figure 7 Figure 13 Figure 7 Figure 13 Figure 9 Figure 13 Figure 7 Figure 13 Figure 7 Figure 13 Figure 7 Figure 13 Figure 13 Figure 7 Figure 13 Figure 13 Figure 7 Figure 13 Figure 13 Figure 9 Figure 9 Figure 9 Figure 9 Figure 9 Figure 9 Figure 9 Figure 3 Figure 3 Figure 6 Figure 6 Figure 6 Item No. 24 6 7 11 13 12 14 5 19 9 12 8 10 16 18 13 15 4 5 3 4 16 7 8 9 10 11 17 13 10 12 9 14 11 8 3 2 7 5 6 Description SLCC PWB UI SLCC PWB CRU ID SLCC PWB ROS SLCC PWB ROS, Video SLCC PWB Nohad Fan SLCC PWB HVPS SLCC PWB LVPS-AIOC PWB LVPS-SLCC PWB AIOC PWB SLCC PWB AIOC PWB SLCC PWB AIOC PWB SLCC PWB SLCC PWB AIOC PWB SLCC PWB SLCC PWB AIOC PWB SLCC PWB SLCC PWB LVPS LVPS LVPS LVPS LVPS LVPS LVPS HVPS HVPS STM STM Feed Motor STM (TOTAL CL, SNR, SW) P/J No. P/J550 P/J551 P/J600 P/J601 P/J620 P/J630 P/J640 P/J710 P/J711 P/J720 P/J721 P/J731A/B P/J801 P/J802 P/J803 P/J804 P/J805 P/J806 Figure No. Figure 8 Figure 8 Figure 4 Figure 4 Figure 2 Figure 8 Figure 8 Figure 1 Figure 1 Figure 1 Figure 1 Figure 11 Figure 12 Figure 12 Figure 12 Figure 12 Figure 12 Figure 12 Item No. 3 4 2 3 3 1 5 9 10 4 3 1 11 12 13 10 9 8
Table 1 Description Duplex PWB Duplex PWB Fuser Lamp Fuser Thermistor ROS MPA Billing ID IOT Regi Clutch UI Platen Switch IIT Data IIT Power ADF Document Feed Clutch Exit/Invert Sensor Registration Sensor Registration Clutch Exit/Invert Clutch Exit/Invert Solenoid
Wiring Data
Figure 2 ROS
Wiring Data
Figure 3 HVPS
Wiring Data
Figure 4 LH
Wiring Data
Figure 5 Fuser
Wiring Data
Figure 6 STM
Wiring Data
Wiring Data
Figure 8 Rear
Wiring Data
P/ J503
P/ J505
Figure 9 Inlet & LVPS Wiring Data Reissue WorkCentre 5016, 5020
Figure 10 ADF/DADF
Wiring Data
Figure 11 ADF 2
Wiring Data
Wiring Data
Wiring Data