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Communication - Presentation Final
Communication - Presentation Final
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Communication
Provide ground rules: Distribute handout Encourage note taking Feel free to ask questions at any time
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Learning Objectives
Upon completion of this presentation you will:
Relate the experience of the Zulu Toss game to basic principles of communication Understand how listening can be an important part of communication Develop strategies to overcome barriers to communication Discuss some of the skills of effective instruction
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Learning Objectives
Upon completion of this presentation you will:
Relate the experience of the Zulu Toss game to basic principles of communication Understand how listening can be an important part of communication Develop strategies to overcome barriers to communication Discuss some of the skills of effective instruction
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Forms of Communication
Baden Powells gravestone Trail Symbol: I have gone home
Wood Badge beads
Silent Signals
Forms of Communication
Gilwell song The circle with the dot in iton Baden-Powells gravestone (the trail symbol for I have gone home BSA uniform, patches, Wood Badge beads Wood Badge icon The Gilwell Gazette, Wood Badge newspaper, including the schedule of the day Q: What do these forms of communication have in common? Board the responses on flipchart A: They are all non-verbal forms of communication. Discuss: What messages they convey? Are they effective or not?
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Verbal Communication
What creates effective verbal communication?
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Verbal Communication
What creates effective verbal communications? Discuss: In the Values, Mission and Vision session, everyone had the experience of observing John F. Kennedy and Martin Luther King deliver speeches that is, using verbal communication. Q:What were some of the things that made those speeches effective? Board the responses on flipchart Then turn this page and review the schooled answers. Refer back to the board where theirs matched the schooled answer
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The speakers established themselves as authorities. They conveyed the sense that they knew what they were talking about
The speakers believed in what they were presenting The speakers got to the point. They did not waste the time of the listeners. The speakers used personal skills of speaking, body language, tone of voice, charisma to get their points across
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Effective Communication
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Effective Communication
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ATTENTION!
A Scout has just run up to our group and delivered this message:
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ATTENTION!
A Scout has just run up to our group and delivered this message:
Flip this page now.
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What:
Where:
When:
Why: How:
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Pretend for a moment that this message is real. Q: What is its impact?
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Basic Blueprint of Communication Aristotle broke down communication into three parts: A sender A message A receiver That was over 2000 years ago, and it is still true today. It applies to all forms of communication spoken, written, music, film, even pantomime.
In a way, Aristotles theory even applied this morning in the Zulu Toss Game: Think of the balls as messages. The game has senders who are trying to toss their messages to othersthe receivers.
What if any one of these is missing?
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The most effective communication provides what the listeners need in a manner that engages their minds. It also engages the minds of the senders of the information. Whether they are communicating with one person or one thousand, they listen to their audiences by paying attention to the spoken and unspoken signals that indicate whether the message is getting through.
Communication, then, is a two-way process. Both the sender and the receiver have responsibilities to make it happen. Feedback from the receiver helps guide the sender. DO NOT TURN SLIDE Engaging the Audience: Say in a nervous but sincere voice: I want this presentation to be a success. If it doesnt seem to be going well, could you let me know? If its not working, lets do something about it and try to make it better. Pause and look at the reaction - NOW TURN THE SLIDE
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A speaker may not actually verbalize that question to an audience. But by having the question in mind, the speaker is going to be more aware of how an audience is responding, and thus more likely to open up a presentation and adjust it to better fit the needs of the receivers.
What do you want If this is an unusual question for speakers to ask adults, think how rare it is for us to ask it of young people. So often we are sure we know what is best for them and we forge ahead without taking notice of the audiencethe Scouts in our units, the young people in our lives. Effective communication must be two-way. If we dont know what other people want, there is little chance we can provide the information they need. NE-II-159
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Poor presentation skills: Telemarketers may badger people, argue with them, or be bored, distracted, barely there.
Lack of receptiveness: A telemarketer is not receptive to any needs we may have other than the desire for the product or service. Any discussion that isnt leading toward a sale is considered wasted time. Environment: Telemarketers disrupt our personal or family time, often calling during the dinner hour. This intrusion into our home environment generally makes people less receptive to their message than if they were to receive that same message in the mail, for example
Even with all these drawbacks, telemarketing is successful frequently enough for many companies to invest millions of dollars in it. Just think how powerful communication can be when people take the time to overcome these barriers.
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Good Communication
What are ways to assure good communication ?
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Receptiveness
Environment
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Receptiveness
Environment
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Receptiveness
Environment
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Effective Communication and the Teaching of Skills An important use of effective communication is the teaching of skills. Scout leaders do this all the time. So do supervisors at the job, co-workers, community volunteers - in fact, just about everybody is called upon now and then to teach someone else how to do something.
Yesterday someone taught you how to tie a woggle. What was the process?
(Lead the group in a brief discussion of how they perceived the teaching of woggle tying to have occurred.) How did we use effective communication to teach you how to make your woggle? (The group can provide feedback on the teaching techniques. What are the strong points? How might it be improved?) Board their responses. Then turn this page and review the schooled answers. Refer back to the board where theirs matched the schooled answer.
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Explain
Demonstrate Guide Enable
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Summary
Communication: Is a tool of leadership Is essential to effective teams Happens in the common ground Should be clear and concise Requires sender/receiver to consider each other Is written, verbal, and non-verbal
Feedback is a gift
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Summary
Communication: Is a tool of leadership Is essential to effective teams Happens in the common ground Should be clear and concise Requires sender/receiver to consider each other Is written, verbal, and non-verbal
Feedback is a gift
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Learning Objectives
With the completion of this presentation you should be now able to: Relate the experience of the Zulu Toss game to basic principles of communication Understand how listening can be an important part of communication Develop strategies to overcome barriers to communication Discuss some of the skills of effective instruction
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Learning Objectives
With the completion of this presentation you should be able to: Relate the experience of the Zulu Toss game to basic principles of communication Understand how listening can be an important part of communication Develop strategies to overcome barriers to communication Discuss some of the skills of effective instruction
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Thank You !
Insert your Totem here
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Thank You !
Insert your Totem here
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4/3/06
Kathy Koping
Final
8/5/06
Kathy Koping
Final
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