INFORMATION (Procedures, methods, forms, information, and so on) QP-9.

.2 Process Equipment Maintenance Work orders Preventive maintenance (PM) schedule Predictive maintenance requirements OEM manuals

WHO participates in this process? Maintenance manager Maintenance personnel Operators (perform some routine PMs) Process engineers (define PM requirements) Outside maintenance contractors

PROCESS: Maintenance OWNER: Maintenance Manager

OUTPUTS: Reliable equipment Minimal unscheduled downtime RECORDS: PM sheets Completed work orders Equipment files Machine downtime report

With WHAT? (Machines, tools, parts, equipment, hardware, software, and so on) Equipment to be maintained Spare parts Tools Maintenance materials Maintenance tracking software

What METRICS are maintained to determine process effectiveness? Machine downtime Unscheduled downtime % PMs completed on schedule Missed deliveries due to machine failures