Dear Hyperion Customer, Thank you for your purchase of Business Performance Management software from Hyperion.

We hope that this purchase helps your company improve its performance and achieve its goals. There are many resources available to help you maximize the success of your new software purchase from Hyperion: -- Hyperion Client Support staff is available to assist you with general questions regarding the use of the product. You may call Client Support at (877) 901-4975 in North America, +65 224-2242 in Asia, +44 207 458 0125 in Europe, or contact your local Hyperion support office. Installation, migration, and upgrade support is also available around the clock through our new eSupport portal at eService@hyperion.com. For non-urgent issues, please submit a support request form on the Hyperion Support Web page at Hyperion.com or send an email to client_support@hyperion.com. -- The Hyperion Developer Network (http://dev.hyperion.com) provides tools and a community infrastructure to help technical implementers get the most out of their Hyperion products. -- Hyperion Education Services (http://www.hyperion.com/services/education_services/) provides comprehensive training solutions that enhance knowledge, drive performance, and accelerate ROI with Hyperion solutions. Installation instructions, Readme updates, new features documentation, and an installation program are included in your package. All other documentation is installed with the product. For more information regarding the new features in this release, see the New Features file. We are delighted that you have chosen Hyperion to address the needs of your organization. We are confident that you will gain substantial benefits from its use. Last but not least, we appreciate any feedback on our products and services and look forward to hearing from you. Sincerely, The Hyperion Support Team

Updated: 10/06

5450 Great America Parkway, Santa Clara, CA 95054 / voice 408.588.8000

/ fax 408.588.8500

/ www.hyperion.com