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  • Offerings Overview

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    Amreen89
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    The document lists various products, services, and channels that a company offers to its customers, including products, services, performance solutions, call centers, sales offices, sales agents, e-commerce, online services, service squads, service partnerships, owned service stations, digital manuals and catalogs, shared management systems, service agreements, certificates, warranties, extended warranties, financing, proactive contact, project management, technicians, equipment monitoring, reconditioning, upgrades, retrofits, leasing, consultancy, training, installations, spare parts, delivery, take-back systems, commissioning, design support, maintenance management, inspections, customized offerings, packages, kits, overhauls, troubleshooting, repair, and

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    Offerings Overview(2)

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    Offerings Overview(2)

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    The document lists various products, services, and channels that a company offers to its customers, including products, services, performance solutions, call centers, sales offices, sales agents, e-commerce, online services, service squads, service partnerships, owned service stations, digital manuals and catalogs, shared management systems, service agreements, certificates, warranties, extended warranties, financing, proactive contact, project management, technicians, equipment monitoring, reconditioning, upgrades, retrofits, leasing, consultancy, training, installations, spare parts, delivery, take-back systems, commissioning, design support, maintenance management, inspections, customized offerings, packages, kits, overhauls, troubleshooting, repair, and

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    12 views1 page

    Offerings Overview

    Uploaded by

    Amreen89
    The document lists various products, services, and channels that a company offers to its customers, including products, services, performance solutions, call centers, sales offices, sales agents, e-commerce, online services, service squads, service partnerships, owned service stations, digital manuals and catalogs, shared management systems, service agreements, certificates, warranties, extended warranties, financing, proactive contact, project management, technicians, equipment monitoring, reconditioning, upgrades, retrofits, leasing, consultancy, training, installations, spare parts, delivery, take-back systems, commissioning, design support, maintenance management, inspections, customized offerings, packages, kits, overhauls, troubleshooting, repair, and

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    Product / Service Mix Channels to the customer Offerings

    Product Offered Service Offered Product/Service Offered Performance / Solution Offered Call Centre Sales Office Sales Agent E-Commerce Online Services Service Squad

    Service Partnerships

    Own Service Stations

    Digital Product Manuals

    Digital Catalogue Identification Support

    Management Systems

    Shared Management System with Customer

    Service Agreements

    Certificates

    Warranty

    Extended Warranty

    Financing

    Proactive Contact

    Project Management

    Service Technicians On-Call

    Product Manuals

    Monitoring Equipment

    Reconditioning

    Upgrade

    Retrofit Products

    State of the Art Deals

    Product Leasing for Repair Task

    System Consultancy

    Academy

    Training Other Companies Technicians

    Reciprocical Training

    Installation of Products

    Installation Consultancy

    Installation of Other Companies Products

    Spare Parts On Demand

    Spare Parts Owned by Company

    Spare Parts Owned by Customer

    Spare Part Pitstop

    Spare Part Kit

    Upgradeable Service Selection

    Customised Products

    Delivery

    Take-Back Systems

    Commisioning / Sea Trial

    Design Support

    Management of Maintenance

    Diagnosis plus Recommendations

    On-Site Inspections

    Customised Services

    Customised Product/ Service

    Customised Solutions

    Product Packages

    Product/Service Packages

    Service Packages

    Service Kits

    Planned Overhaul

    Troubleshooting

    Repair

    Time/ Count-Based Maintenance

    Condition-Based Maintenance

    Remote Monitoring and Operation

    Technical Documentation

    Offerings Overview. PROTEUS Innovation Constorium 2013

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