kj ;;a;aj fu,j j. y; ^ Seven New Quality Tools& ^kj l<ukdlrK iy ie,iq fuj, j.

y;& ^Seven Management and Planning Tools&

;;a;aj md,k ljhkays .eg y`kd.ekSu" fya;= Yaf,aIKh hkdosfha ;;a;aj md,k fuj, 7 la ^7 QC Tools & Nd;d lrhs' ;;a;aj lj j,oS wjYH;djh mos fuu ;;a;aj fuj, Nd;d lrk w;r bka ;;a;aj ljj, l%shdld;ajh je oshqKq lrk w;ru jvd;a M,odhS o lrjhs' miqld,Skj kj l<ukdlrK fuj, 7la y`kajd ka w;r tajd we;e g kj l<ukdlrK iy ie,iq fuj, f,io ye`oskaf' ;;a;aj lj ixl,amfhka Tng .sh we;e rgj,a j, ;;a;aj ljj, jvd;a je oshqKq jQ wjia:d y`kd.; yel' tk kjHlrK ;;a;aj lj ^Innovation & Quality Circle - IQC& isx.mamQref o" kjH ksudKYS,s lj ^ Innovative & Creative Circle- ICC & uef,aishdf o oelsh yel' ;;a;aj md,k ljhla ^QCC& iy kjH ksudKYS,s ljhl mj;sk uQ,sl fjkial k ICC u`.ska ;;a;aj lj fuj, y;g wu;rj kj l<ukdlrK yd ie,iq fuj, y;o Nd;d lsuhs' ta wkqj ICC hkq ;;a;aj ljfha jvd;a je j; wjia:djla f,i ie,lsh yel' ;jo kj fuj, y; myiqfjka wjfndaO lr.; yels w;ru .Ks;uh ixl,am fjkqjg woyia ukdj ie,iq iy.;j f.dkq lsug wjia:dj ie,fik ksid O ugj, mqoa.,hka yg myiqfjka y`kajd ug yels u M,odhs;d jOkfha buy;a m%fhdackhls' kj l<ukdlrK iy ie,iq fuj, ysf uQ,sl moku jQfha cmka mQK ;;a;aj md,k l%ufohla ms<sn`oj isl< iCIKh hs' jI 1979 Seven New Quality Tools for Managers and Staff hkqfjka cmka NdIdfjka .%ka:hla t,s oela jQ w;r 1983 tys bx.%Sis mj;kh ksl=;a h' kj l<ukdlrK fuj, j. y; my; mos f' 01. Affinity Diagram 02. Interrelationship Diagram 03. Tree Diagram 04. Prioritization Matrix 05. Matrix Diagram 06. Process Decision Program Chart

Suranga Gunaratne Deputy Director National Productivity Secretariat

07. Activity Network Diagram

tu tla tla fuj, j.h ms<sn`oj fl ye`oskaula my;ska oela f' Affinity Diagram lKavdh l%shdldrlj, oS nqoa l,Nkfhka ,enqKq wix; o;a;" f;dr;=re iy woyia Yd, m%udKhla" tajdfha mj;sk wfkHdakH inkaO;djh mok lrf.k O ldKavj,g fjka lsu u`.ska ix; o;a;" f;dr;=re fyda woyia iys; igykla fuhska ,ef' 1960 oS fuu igyka uq,ajrg y`kajd oSf f.!rjh ys jkafka cmka cd;sl frda ljls;d ^Jiro Kawakita& g h'

Interrelationship Diagram fuu fuj,u u`.ska wka; inka; fya;+ka yd M,hkaf.a inkaO;djh yd jHdl+, .eg`tjlg fya;= jkakd jQ idOlj, inkaO;djh ksrEmkh lrhs' ;jo ixlSK wjia:dj, mj;sk tlsfklg fjkia idOlj, iajNdl inkaO;djhka y`kd .ekSu o bjy,a f'

Tree Diagram fmd Ihla jvd;a fYaIs; fldgiaj,g fjka lr .ekSf tk ;j ;j;a .eUqrg f.dia l=vd l%shdldrlj,g fjka lr .ekSf fuu igyk bjy,a f' fmd ldhhla jvd;a ia;rd;aul ukd 2

Suranga Gunaratne Deputy Director National Productivity Secretariat

j.SlrKhla l%shdlrlj,g ksrEmKh f'

hgf;a fjka lr

l=vd oelau

l=vd fuhska

Prioritization Matrix O whs;u m%uqL;dlrKh lsf f' tys nr ;nk ,o ksKdhl lrka hq.,a jYfhka is lrk w;r iqiq fyda jvd;a M,odhS l,am f;dard .ekSu;a ta wkqj m%uqL;dlrKh lsu;a is f' Nd;d Nd;d jvd;a i`u tajd

Matrix Diagram O whs;u w;r mj;sk inkaO;djh ksrEmKh lrhs' O whs;u w;r inkaO;djhla mej;Su fyda fkdmej;Su" mj;S k tys m%n,;djh fukau O mqoa.,hskaf.a yd kqj, N+ldj m%Yia: f,i fuu igyfkka oela f'

hq.,kh lrk lKavdh .Kk wkqj Matrix Diagram j. 6la we;s w;r L,T,Y,X,C yd Roof Shaped Matrix Diagram tu j. 6 f'

Suranga Gunaratne Deputy Director National Productivity Secretariat

O Matrix Diagram j, mj;sk inkaO;djh my; mos f' Table 1: When to use differently-shaped matrices L-shaped T-shaped Y-shaped C-shaped X-shaped Roof-shaped 2 groups 3 groups 3 groups 3 groups 4 groups 1 group A B A B A A A B (or A A) C

C but not B B C A

All three simultaneously (3-D) C D A but not A D C or B

A when also A

B in L or T

Process Decision Program Chart (PDCA) hlsis b,lalhl mj;sk wjodk iy ;SrKd;aul idOl y`kd .ekSug bjy,a f' Yd, iy ixlSK ie,iq l%shd;aul lsug fmr fyda hlsis ie,iqula ksh; oskg wjika lsug wjYH gloS tla tla ldhhka ys mj;sk wjodku yd ;SrKd;aul idOl ukdj y`kd .; hq;=h' ta wkqj wod< ie,eiau kej; i,ld ne,Sug fyda wjYH iq`t iq`t fjkial is lssug wjia:dj ie,fia'

Activity Network Diagram/ Arrow Diagram fuu igyk u`.ska" ^a& h jHdmD;shl$l%shdj,shl tla tla b,lalj, mj;sk wkql%l rgdj ksrEmKh f' ^b& ;jo tajd ksu lsug .;jk ld,h ms<sn`oj o woyila ,nd foa' wod< jHdmD;sh m%udohlska f;drj is lsug wjYH ;SrKd;aul ud`.h ^Critical Path& y`kd .ekSug fuu igyk bjy,a f'

Suranga Gunaratne Deputy Director National Productivity Secretariat

lhsika l%uh ^Kaizen System &iy fiajl fhdackd l%u ^Staff Suggestion System& w;r fjki lhsfika l%ufha oS fukau fiajl fhdackd l%ufhaoS o wdh;kfha je oshqKqj Wfoid jQ fhdackd rdYshla ,ef' we;e wdh;kj, fhdackd fm oelsh yels w;r fiajlhska tajdg fhdackd nyd,kq ,ef' tf,iu lhsfika fhdackd m;%j, igyk lrk ,o lhsfika fhdackd o fiajlhska fj;ska ,ef' wdrNl wjia:df oS lhsfika l%uh iy fiajl fhdackd l%uh w;r iudk lula u;=mska olakg ,enqk;a l%ufoh ;=< tjekakla ke;' m<uqj fiajl fhdackd l%u j, l%shdld;ajh i,ld n,uq'

.eg`t y`kd .ekSu

.eg`t i`oSu

l%shd;a ul lsu

we.hSu

Suranga Gunaratne Deputy Director National Productivity Secretariat

hk m%Odk l%shdj,s y;r ;=<oS fiajl fhdackd l%u mj;sk wdh;khl fiajlhskaf.a yd l<ukdld;ajfha j.lS my; mos ksrEmKh l< yel'

.eg`t y`kd .ekSu

.eg`t i`oSu

l%shd;a ul lsu

we.hSu

fiajlhskaf.a j.lSu

l<ukdld;ajfha j.lSu

fuu l%ufhaoS fiajlhska .eg`t y`kdf.k ta i`oyd O i` rdYshla ,nd foa' kuq;a tajdhska jvd;a .e<fmk i`u f;dard th l%shd;aul lsu;a" fhdackd we.hSula is lr fyd`ou fhdackdjg ;Hd.$iy;sl ,ndoSula jeks foa l<ukdld;aj j.lS f' f ksidu wdh;kfha oSuo is f' kEu l%shdldrlula inkaOj fhdackd ,nd

fojkqj lhsika fhdackd l%ufha l%shdld;ajh i,ld n,uq'

.eg`t y`kd .ekSu

.eg`t i`oSu

l%shd;a ul lsu

we.hSu

fiajlhskaf.a j.lSu l<ukdld;ajfha

Suranga Gunaratne Deputy Director National Productivity Secretariat

j.lSu fuysoS fiajlhska ;u ;ukaf.a Ih m:hg wod< .eg`t y`kdf.k" Bg i` ,nd oS Tjqka iskau tajd l%shd;aul lrhs' fyd`ou fhdackd i,ld we.hSu iy wjYH wkque;sh ,nd oSu l<ukdld;ajh bgq lrhs' ;jo lhsika l%ufha oS fiajlhka ;u Ih m:h ;=< je oshqKq l< wjia:d i`oyd l%shdld f'

Suranga Gunaratne Deputy Director National Productivity Secretariat