Norma G. Salas 111 Passmore ngsalas@miners.utep.

edu El Paso, Texas 79927 915-253-6449 EDUCATION El Paso Community College, El Paso, Texas Associate of Arts May 2013 SKILLS Fluent in Spanish (read, speak, and write) Proficient in Word, Power Point, and Excel Responsible and accountable to get work done on time and accurately Effective communication skills to effectively convey messages and follow directions Contributing member of a team as well as thrive in independent situations with minimal supervision Sensitive to clients needs and supervisory demands to convey a professional demeanor Utmost respect for confidentiality of both the client and organization EXPERIENCE El Paso Community College/Dual Credit Department El Paso, TX July 2012 to Present Clerk Revise certified documents for credentials, scan and process admission applications Answer phones, take messages, handle front desk, and send out confirmation emails Work one on one with students and school districts to assist with questions and/or problems El Paso Community College/Financial Aid Department El Paso, TX July 2010 to July 2012 Worked Provide information on all aspects of financial aid including FAFSA application and enrollment status Assist and guide students with all financial aid issues Mi Casa Care Home Health January 2009 to January 2010 Home Health Provider Changed dressings and colostomy bag as well as performed needed therapies, administered prescribed oral medications to clients, and assisted Registered Nurse in the application of the urinary catheter Monitored vital signs and tested blood sugar levels

VOLUNTEER EXPERIENCE Mi Pueblo Adult Day Care Center El Paso, TX 2012 to Present Welcomed clients to the center in a friendly and enthusiastic manner

June

Reynolds Home El Paso, TX June 2010 to July 2011 Worked closely with children ages 2-11 to assist and monitor the use of the computer lab and playground Attended parents' support groups and coordinated activities for children Worked closely with children with disabilities