Topic 2 NEEDS ANALYSIS AND DESIGN PHASE

Prepared by: Pn. Rohani binti Yusof (rohaniyusof@yahoo.com / 0175225542)

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By the end of this topic, you should be able to:

1. 2. 3. 4.

Demonstrate the importance of needs analysis phase; Explain the three levels of training needs analysis that should be carried out; Apply the important activities that are involved in the design phase; and Summarise the crucial components in good training objectives.

INTRODUCTION
2.1 NEEDS ANALYSIS PHASE
2.1.1 Levels of Analysis 2.1.2 Methods of Analysis

2.2 DESIGN PHASE 1.3 LEARNING AND TRAINING

1.4 THE TRAINING PROCESS

Several important points will be addressed in this topic:

How do we determine whether there is a need for training in an organisation? b. What methods can be used to determine whether training is necessary? c. How is a training programme developed? d. What are the important elements of the training objectives?
a.

importance of needs analysis:

to decide whether training and development are necessary in a

particular organisation DeSimone, Werner and Harris (2002): due to some shortcomings or gaps with the actual performance level which can be rectified by providing training. mainly to determine:
Which division of the organisation requires training; The type of training needed; and Who requires it.

help us to identify any shortcoming or gap that exist in

organisational, job or employee performance.

importance of needs analysis (cont..):

It can indicate the need for training (Figure 2.1):

2.1.1 Levels of Analysis

2.1.1 Levels of Analysis

An effective analysis highlights the important points to the organisation including:

The effectiveness of an organisation in achieving its objectives; 2. Current competency gap; and 3. Future time competency.
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2.1.2 Methods of Analysis

2.1.2 Methods of Analysis (cont..)

DeSimone, Werner and Harris appropriate information resources while carrying out the training needs analysis of an organisation other than those techniques are:

Organisational Analysis

Individual Analysis
Task Analysis

Mager and Pipe (1984) suggested a flow chart or algorithm The flow chart suggests that needs analysis be carried out at every level starting from organisational analysis to obtain a more accurate outcome. (Figure 2.4)
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