To: Seyntex In at. To: Mrs. Petra Vandendriessche Mr.

Razvan Matcaboja

Dear Mrs. Petra, Dear Mr. Razvan, We are very worried and concerned about the quality reclamation referring to the color deviation towards the standard sample and we hope to find an amiable solution to solve this problem. That girth was woven by us from yarns that were dyed by a collaborator with a great experience in dyeing polyester yarns, which considered that the color deviation, registered towards the standard sample (less than a shade) is acceptable, and he offered to provide the analysis reports of the dyed yarns for our order, if its necessary. It would be a very big problem for us if you would return a woven article especially for you, and for what we do not have another client. We kindly ask you to analyze the possibility of using the 50 mm girth, for your goodwill gesture we are willing to give you a 10 % discount at the value of all the 14.975 m of Ryana 50 mm girth. We thank you for positive answer. Best regards, Eugen Trusca Commercial Manager