WHAT DOES THE SYSTEM DO AS A WHOLE?

RECEIVES COMPLAINTS

GENERATES REPORT
CONDUCTS INTERACTIONS

WITH OTHER SUBSYSTEMS

QUERIES, REPORTS
TRANSACTIONS COVERED
oCOMPLAINTS
oGUEST REQUEST oACTION OF EACH DEPARTMENT

SPECIAL TECHNOLOGIES
oCONNECTED TO OTHER SUBSYSTEM

MAJOR DIFFERENCE FROM OTHER SIMILAR SYSTEMS

CONNECTED TO OTHER SYSTEMS

INTEGRATION WITH OTHER SYSTEMS PRESENTED VIA DIAGRAM

FRONT OFFICE( Send a report or complain from GRM System) HOUSEKEEPING ( Received a report from
GRM System and take a response, then create a report feedback to the GRM)

RESERVATION
( Received a report from GRM System and take a response, Then create a report feedback to the GRM)

SPA AND OTHER SERVICES

(Received a report from GRM System and take a response, then create a report feedback to the GRM )

DATABASED SYSTEM

POINT OF SALES ( Received a report

from GRM System and take a response, then create a report feedback to the GRM)

FOOD AND BEVERAGES ( Received a report from GRM System

and take a response, then create a report feedback to the GRM)

SOLUTION ARCHITECTURE
AUTHORIZED USER FRONT OFFICE HOUSEKEEPING FOOD & BEVERAGES SPA & OTHER SERVICES ADMINISTRATOR POINT OF SALES RESERVATIONS
DATABASED SERVER

SCANNER WORKSTATION MOUSE TELEPHONE PRINTER

SYSTEM LAYOUT
WORKSTATION GRM SYSTEM ADMIN

SUBSYSTEM

SUBSYSTEM

SUBSYSTEM

SUBSYSTEM

SUSBSYSTEM

WORKFLOW
FRONT DESK

GRM SYSTEM

GUEST

SUBSYTEM

TIMELINE
Gantt Chart

Activity
1st 2nd

November

December

January

February

March

3rd

4th

1st

2nd

3rd

4th

1st

2nd

3rd

4th

1st

2nd

3rd

4th

1st

2nd

Class orientation Discussion of rules and regulations PS1 Project review Discussion of chapter 3.2 Identify group members roles Consultation meeting with PS2 instructor Submission of chapter 3.2 Late enrollment of deferred of PS2 groups Discussion of chapter 4 Chapter 3.2 should now be ready for QA Submission of requirements from 1-4nof deferred groups Preliminary examination Consultation meeting Submission of progress report Revised chapter 3.2 should be submitted Consultation meeting Weekly submission of progress report Consultation meeting (group) Submission of chapter 4 Consultation meeting (group) Presentation of initial system (internal) Midterm examination Weekly submission of progress report Discussion of chapter 5 & 6 Submission of revised system Consultation meeting (group) WEEKLY SUBMISSION OF PROGRESS REPORT Mock defense of each group by the IT faculty Pre-final examination Submission of chapter 5 & 6 Consultation meeting (group) Submission of final progress report Final defense Final defense Submission of project documents and systems Re-defense Submission of project documents and systems of re-defense team Final exam