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    anasanwer
    The document provides a job description for a Telemarketing Agent position at Pak-Links Call Center. The Telemarketing Agent will report to the Sales Manager and be accountable to the Head of Sales. Main responsibilities include promoting Pak-Link's products and services through telephone, mail, and email; working with sales teams and marketing department; and maintaining accurate records. Qualifications include a minimum of 3 GCSE grades, excellent communication skills, and 1 year of telemarketing experience.

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    Job Description

    Uploaded by

    anasanwer
    79 views2 pages
    The document provides a job description for a Telemarketing Agent position at Pak-Links Call Center. The Telemarketing Agent will report to the Sales Manager and be accountable to the Head of Sales. Main responsibilities include promoting Pak-Link's products and services through telephone, mail, and email; working with sales teams and marketing department; and maintaining accurate records. Qualifications include a minimum of 3 GCSE grades, excellent communication skills, and 1 year of telemarketing experience.

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    The document provides a job description for a Telemarketing Agent position at Pak-Links Call Center. The Telemarketing Agent will report to the Sales Manager and be accountable to the Head of Sales. Main responsibilities include promoting Pak-Link's products and services through telephone, mail, and email; working with sales teams and marketing department; and maintaining accurate records. Qualifications include a minimum of 3 GCSE grades, excellent communication skills, and 1 year of telemarketing experience.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    79 views2 pages

    Job Description

    Uploaded by

    anasanwer
    The document provides a job description for a Telemarketing Agent position at Pak-Links Call Center. The Telemarketing Agent will report to the Sales Manager and be accountable to the Head of Sales. Main responsibilities include promoting Pak-Link's products and services through telephone, mail, and email; working with sales teams and marketing department; and maintaining accurate records. Qualifications include a minimum of 3 GCSE grades, excellent communication skills, and 1 year of telemarketing experience.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
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    Pak-Links Call Center’s Job Description

    Job Title: Telemarketing Agent

    Reports to: Sales Manager

    Accountable to: Head of Sales

    Hours of Work: 9.00 am to 6.00 am. Monday to Saturday

    Mission of the Department:To ensure the success of Pak-Links’ goals using strategic, relevant

    and innovative communications.

    Salary: Starting salary Rs. 15,000 and will be increased according to the performance and number of

    clients persuaded.

    Main Duties and Responsibilities:

    1. To promote Pak-Link’s products and services to a combination of existing customers and new

    prospects, using the telephone, mail and e-mail.

    2. Working closely with the sales teams to ensure prospects are managed to maximum effect.

    3. Work closely with the Marketing Department to identify new areas and methods for promoting

    Pak-Link’s products and services.

    4. Managing and maintaining accurate records.

    5. Managing maililing returns and updating them quickly.

    6. Market research projects/ campaigns.

    7. Attending exhibitions and industry events throughout the year.

    Person Specifications

    Job Title: Telemarketing Agent


    Qualifications/Attainments:

    1. Minimum of 3 GCSE Grade C and above including English and Math.

    2. Higher Qualifications are most welcomed.

    Skills:

    1. Self motivated.

    2. Excellent written communication.

    3. Excellent verbal communication.

    4. Good IT skills.

    5. Organizational skills.

    6. Ability to work as part of a team and work autonomously.

    7. Ability to manage diary to maximize time at the telephone interface.

    8. Confident at face to face presenting.

    Experience:

    1. 1 year experience in telemarketing field.

    2. Should have worked under pressure situations.

    3. Experienced in a business to business sales environment.

    Working Relationships:

    1. External - Journalists, creative agencies, multi-media production, designers, partners, donors,

    other NGOs and stakeholders, freelance project staff.

    2. Internal - Programme & Conservation staff within their portfolio; other Communications

    Managers; NI Communicators; Communications and Marketing Division staff; NO, PO and other

    Network communications staff.

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