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2-Year Fulltime PGDM Course Outline: Course Title: Operations Management
2-Year Fulltime PGDM Course Outline: Course Title: Operations Management
Prescribed Text: 1. Operations Management, B.Mahadevan . 2. Goldratt, E., and J. Cox. The Goal: A Process of Ongoing Improvement
Course Evaluation: S.N o. Component* Weighta ge (%) 30% 40% Duration of Exam Open Book (OR) Closed Book
1. 2. 3. 4. 5. 6. 7. 8.
Mid-Term Examination End-Term Examination Quiz (announced or Unannounced) Case Studies Class Participation Oral Examination Take home Assignments / Tutorials Others (please specify)
20% 10%
Session wise Details: Sessi Topic on Numb er 1. Introduction operations overview Readings & Cases
2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
Operations Analysis- Services Operations Analysis- Job shop Operations Analysis- Product and Process Matching Operations Analysis- Continuous process flow Operations Analysis- Queuing systems Forecasting Techniques Inventory Management Inventory Management Supply chain Management Supply chain Management Coordination and Planning ERP Process Technology Process Technology Process Quality Process Quality Managing Constraints Project Management Project Management as a competitive tool Summary and Wrap up Cases: McDonald and Burger King Donner company Fabritek Cranberry University Health services Barilla Hewlett-Packard Sport Obermeyer Cisco Webvan Alaska airines Toyota Boeing