Professional Documents
Culture Documents
Communication Barriers
Communication Barriers
Definition
Communication Barriers
Guidelines
Conclusion
Definition
Selective Perception
Sender Receiver
Restrictive Environment
When information is fragmented or distorted by an
authoritarian style of management
Closed office doors, barrier screens, separate areas
for people of different status
Large working areas or working in one unit that is
physically separate from others.
Deceptive Tactics
Using illegal/ unethical tactics to manipulate
receivers blocks communication & ultimately
leads to failure
Exaggeration
Inaccuracies
State opinions as facts
Hide negative information behind an
optimistic attitude
Cultural
Behavior patterns
Signs of belonging
Mutuality of interest
Language
Unfamiliar with our expressions, buzzword
and jargon – colloquialism
Variations in language – accent, dialect
Non-verbal Messages
Guidelines for Overcoming
Communication Barriers
Adopting an Audience-Centered Approach
Fostering an Open Communication Climate
Committing to Ethical Communication
Creating Lean, Efficient Messages
7 C’s of Communication
7 C’s of Communication
Courtesy
Clarity
Conciseness
Concreteness
Correctness
Consideration
Completeness
Conclusion
Be precise, clear and focused
Observe ethical values
Facilitate feedbacks
Control your emotions
Do effective listening
Reduce the number of messages
Thank You