Professional Documents
Culture Documents
HE1 - Problem Name Evidence
HE1 - Problem Name Evidence
Evidence
Heuristic: Consistency and standards Heuristic: Visibility of system status Interface aspect: When you click on input field nothing happens, and you wonder what is going on, because you get used to write on input field promptly.
Explanation
User doesnt know what to do then after long thinking he sees the add button by clicking it he sees another pop-up and then realize that you need to write there.
Severity
When the user does not understand why the sign is not displayed on the input box it comes in bewilderment, and he spend time to
Solution/Trade-offs
You should do so ,that when you type in the input field, the label displayed immediately , not through the button to add.
Relationships
No relationships
Evidence
Heuristic: User control and freedom Interface aspect: User cant delete contact, there is no delete button.
Explanation
When user wants to delete unnecessary contact he cant do it, because there is no delete option.
Severity
There is no feedback, firstly you can find delete button then user trying delete with help of keyboard but also nothing is happens. Finally user becomes angry.
Trade-offs
Put delete button.
Relationships
No relationships.
Evidence
Heuristic: User control and freedom Heuristic: Consistency and standards Interface aspect: Wrongly adds the amount of some product
Explanation
When a user adds a product from the first time must be added one by one But here it is automatically added directly the number 2.
Severity Perhaps the user does not want this product in duplicate and it comes in a bewildering why it is added twicely. Trade-offs
Relationships
HE1- Problem with input field. HE2- Impossible to delete a contact.
Evidence
Heuristic: Visibility of system status Heuristic: Flexibility and efficiency of use Interface aspect: The buttons so simple that looking at them once it is clear that they should be done
Explanation
When the user sees the arrows he immediately guessed it direction where to go.
Benefit
With these buttons the user easily add the desired products.
Trade-offs
They are simple to use and you want to press them
Relationships
HE1- Problem with input field.