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REVENUE COLLECTION CLERK II

DEFINITION: This is responsible work in analyzing and verifying various categories of accounts receivables. Work involves detecting errors and discrepancies on bills or accounts using the Financial Management System (FMS). DUTIES (NOT ALL INCLUSIVE): Arranges in sequence all bills and compiles delinquent bills so that they may be timely transferred for collection. Maintains and files records of bills forwarded for collection. Reconciles taxpayers payments and those received from mortgage holders with internal records. Acts as a receptionist. Calculates interest due on taxpayer accounts. Communicates with taxpayers either by phone or in person relative to the status of their tax bill. Performs other related work as may be required. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of Government Operating Manual. Knowledge of Department rules, regulations, policies and procedures. Knowledge of basic computer operations and other office machines. Knowledge of various acts and laws pertaining to collections. Ability to real, write and follow oral and written instructions. Ability to communicate effectively with all persons contacted during the course of the work.

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Ability to compute rates, amounts for payment. SUPERVISORY CONTROLS: Supervisor allows employee to define own work assignments. Problems are discussed with higher-level supervisor. GUIDELINES: Guidelines are Government Operating Manual, Departments rules, regulations, policies, acts and laws. COMPLEXITY: Work can be difficult at times in calculation of interest and amounts for payment. SCOPE AND EFFECT: To identify and verify accounts receivables, relative to collection of revenues and bills paid. PERSONAL CONTACTS: Contacts are with employees and taxpayers. PURPOSE OF CONTACTS To collect correct amounts due the Government. PHYSICAL DEMANDS: Moderate; lifting of boxes. WORK ENVIRONMENT: Air-conditioned office with some disagreeable conditions.

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MINIMUM QUALIFICATIONS: High School Diploma or its equivalent, supplemented by six (6) credits in accounting, and two (2) years experience in collection and/or management of accounts receivables.

DATE: _________________
SA/DOF

APPROVED: ________________________ DIRECTOR

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