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  • KPI - Key Performance Indicator: Competence

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    Anna Oboroc
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    This document discusses Key Performance Indicators (KPIs) for evaluating employee performance. It lists potential KPIs such as average mark, quality of work, adherence to volume standards, and absenteeism. It also lists competencies that can be measured including interpersonal skills, team contribution, problem solving, client focus, and following procedures. The document provides percentages for rating employee performance levels from 0% to 100% and includes links to additional resources on KPIs.

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    KPI

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    This document discusses Key Performance Indicators (KPIs) for evaluating employee performance. It lists potential KPIs such as average mark, quality of work, adherence to volume standards, and absenteeism. It also lists competencies that can be measured including interpersonal skills, team contribution, problem solving, client focus, and following procedures. The document provides percentages for rating employee performance levels from 0% to 100% and includes links to additional resources on KPIs.

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    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    4 views1 page

    KPI - Key Performance Indicator: Competence

    Uploaded by

    Anna Oboroc
    This document discusses Key Performance Indicators (KPIs) for evaluating employee performance. It lists potential KPIs such as average mark, quality of work, adherence to volume standards, and absenteeism. It also lists competencies that can be measured including interpersonal skills, team contribution, problem solving, client focus, and following procedures. The document provides percentages for rating employee performance levels from 0% to 100% and includes links to additional resources on KPIs.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    KPI Key Performance Indicator

    1. 2. 3. 4. 5. 6. Average mark Evaluation Quality of Work Adherence to Volume Standard Discipline 180 Evaluation Absenteeism

    Competence:
    1. 2. 3. 4. 5. 6. 7. 8. Interpersonal skill and Communication Team Contribution and Cooperation Structural Thinking and Problem Solving Client Focus Drug for Results Compliance firm procedures (reports)/Management authority Conflict Management Speed

    0% 0%-70% 5% 70%-80%

    10% 80%- 100%

    http://www.businessstudio.ru/procedures/business/kpi/ http://kpilibrary.com/ http://management.about.com/cs/generalmanagement/a/keyperfindic.htm http://www.progressive-management.com.ua/glossary-management/58-kpi-key-performanceindicators http://www.is4profit.com/business-advice/business-strategy/key-performanceindicators/presentation.html

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