Marissa Elise Crain

mcrain@Lenovo.com 919-593-0652 3123 Hudson Hill Lane, Ralei !, "C 2#612

EDUCATION "or$! Carolina %$a$e &niversi$' Masters in Education, Training and Development &niversi$' o* "or$! Carolina +ilmin $on Bachelor of Arts, Communication Studies Minor, Spanish Minor, Psychology Pontificia niversidad Cat!lica de "alpara#so, C!ile WORK EXPERIENCE $enovo %e-$em)er 201- .resen$ Training Business Partner (esi n and im-lemen$ 6-/ee0 ne/-!ire $rainin -ro ram *or 1nside %ales Re-resen$a$ives &-da$e and mana e $!e curriculum *or various con$inuin educa$ion $rainin -ro rams *or 1nside %ales Re-resen$a$ives (eliver $rainin con$en$ *or various sales $rainin $o-ics Crea$e $rainin uides and resources *or in$ernal $rainin Allscripts %ealthcare Solutions 2anuar' 2012- %e-$em)er 2013 Instructor, Enterprise EHR 3ran$ed CLE4R 5alues 4/ard *or clien$ *ocus, ener ' and con$ri)u$ions $o m' $eam 62ul' 20127 (eliver Core Educa$ion %ui$e and 4dd-8n $rainin courses $o clien$ e9ecu$ive $eam mem)ers and end users (evelo- and desi n con$en$ and curricula *or ne/ EHR course o**erin s +ro$e 4llscri-$s En$er-rise EHR 8rders : Resul$s ;unc$ionali$' and Con*i ura$ion course Colla)ora$e /i$! clien$ e9ecu$ives $o -er*orm $rainin needs anal'ses and $rainin s$ra$e ' *or ne/ !ires <ravel na$ionall' $o clien$ si$es $o $rain -roviders, clinical s$a** 6End &ser <rainin 7 and -ro=ec$ mana ers on EHR so*$/are 6>50? <ravel7 .rovide 3o-Live %u--or$ $o -roviders and clinical s$a** durin im-lemen$a$ions on si$e Lean %i9 %i ma @ello/ Ael$ cer$i*ica$ion Allscripts %ealthcare Solutions 2ul' 2010-2anuar' 2012 Associate Services Consultant Reco niBed /i$! CLE4R 5alues 4/ard *or e9cellen$ clien$ *ocus )' $!e 4(C .une $eam 6%e-$em)er 20117 Ae$a Coordina$or *or ne/ %-eed <o 5alue im-lemen$a$ion -rocess *or .ro .M and .ro EHR clien$s o %ME *or &EC Rela$ions!i- Consul$an$ Role in $!e %-eed $o 5alue -rocess desi n develo-men$ o (evelo- and /ri$e -rocess c!ec0lis$s o Con$ri)u$e rea$l' $o $!e desi n o* $!e %-eed $o 5alue 1m-lemen$a$ion -rocess o Main$ain %!are.oin$ si$e /i$! -rocess documen$a$ion *or &EC <eam o Hel- $o develo- $!e $rainin curriculum *or o$!er Rela$ions!i- Consul$an$s 1m-lemen$ed *irs$ )a$c! o* )o$! .ro EHR and .ro .M %-eed $o 5alue Ae$a clien$s 1m-lemen$ 4llscri-$s .ro*essional EHR *or -!'sician o**ices na$ion/ide <rain and ins$ruc$ clien$s on $!e .ro*essional EHR -roduc$C crea$e -roduc$ documen$a$ion Coordina$e sc!edules, $as0s, and resources *or u- rade -rocess *rom Mis's EMR $o 4llscri-$s .ro EHR (ecem)er 2013 Ma' 2010

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Es$a)lis!, )uild, and mana e rela$ions!i-s /i$! ne/ and e9is$in 4llscri-$s clien$s