5 LEVELS OF SUCCESSFUL DELEGATION

YOU
Hold Decision Making in your hands Level 1: The Report Gauge information gathering skills before assessing decision-making skills

DELEGATEE
Information Gathering

You Say:

"Report all the facts to me, then I'll decide what to do.

Level 2: The Recommendation Retain complete control of decision You can test their decision making skills once you are comfortable with above Submitting a recomendation for action

You Say:

"Identify possible actions including the pros and cons of each, and recommend one for my approval."
Level 3: The Action Plan

Recommendation for action in employees hands You Say:

Discuss the proposed action plan before implementation begins.

Submitting a proposed action plan

Let me know what you intent to do, but dont take action until I approve the plan."
Training Material Group HR Department 2009

MANAGEMENT SKILLS

5 LEVELS OF SUCCESSFUL DELEGATION

YOU
Let the team member fly solo Level 4: Make the Decision Make the decision without you & reporting back to you only on the outcomes

DELEGATEE

You Say:

Hold the employee responsible on the Decide what to do, take action and then let me know outcomes how it all works out. Level 5: Full Delegation

Focus on things that only you can do

Employee handle decision making and are fully accountable for the outcomes

Full decision making

You Say:

I trust your judgment and I know your decisions will match our vision, values and strategy."

MANAGEMENT SKILLS

Training Material Group HR Department 2009