Mevelline Diep

EDUCATION: University of Central Florida BA in Interpersonal/Organizational communications, with Marketing minor Anticipated Graduation: December 2013 QUALIFICATIONS: 5 years of cumulative experience with proven expertise in customer support service Skilled at learning new concepts quickly while working well under pressure Ability to coordinate marketing activities and meet deadlines EXPERIENCE: 02/12- Present Cancer Institute of Florida Orlando, FL Executive Secretary/ Administrative Assistant Exhibit excellent communication skills and accomplish multiple tasks simultaneously Coordinate with clinical members of different departments for information and covered different frontline areas as needed (reception desk & interpreting for Spanish speaking patients) Respond to inbound calls promptly and efficiently in continuous effort to address needs of patients and other medical providers 05/13- 08/13 Florida Hospital Orlando, FL Internal communication/ Consumer Marketing Intern Researched and evaluated activities related to health communication and marketing Wrote copy for flyers, newsletter articles, brochures, fact sheets and other communication tools Managed the production of various marketing and communication pieces 05/10-08/10 Clear Channel Radio, Rumba 100.3 Orlando, FL Promotions assistant Intern Attended events and live broadcasts while helping promote the station and its clients and creating an exciting and entertaining atmosphere for listeners Assisted in execution of sweepstakes, promotions winner packets and prizing Updated official website along with other social network websites and added new contents daily Interacted with listeners at events, while representing the station in a professional manner SKILLS: Language: Trilingual English/Spanish/Italian with the ability to read, write and translate Computer: Proficient in web development and Microsoft office products