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Case Study: Server Side ERP Implementation

Project: Server-Side Enterprise Cloud-Based ERP System Situation: Deployment of a browser-based enterprise solution to enhance the agencys work-flow processes, reduce internal operating costs, improve internal communications across departments and offices, allow client privilege-based access for project tracking and instill overall transparency for the agency executive team. Action: Agency wide research and needs analysis of systems, architecture and processes Development of overall plan consisting of short & long term goals Sourced software and hardware to support program Managed vendors and internal IT teams during setup and testing Created beta test teams Mapped departmental specific work-flow scripts and processes Trained end-users on new workflow and system enhancements Benchmarked system utilization and operational changes Results: Reduced Production time in Estimating annually by 25k Eliminated the need for Citrix, saving the agency approximately 28K per year Improved overall communications, time entry, expense reporting and billing processes

2013 Mike Jesse

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