Professional Documents
Culture Documents
Principles of Management 2
Principles of Management 2
Principles of Management 2
Client
Management
Delivery Teams
Defining Management
Working with and through individuals, groups, and other resources to accomplish organizational goals and objectives
A process of designing and maintaining an environment in which individuals, working together in groups accomplish effectively organizational goals
The Organisation
Specialisation Hierarchy of authority Increasing size Greater complexity
Managers
Planning Defined
A systematic process of reaching a desired state by establishing goals and formulating strategies to achieve them
Planning
Planning involves selecting missions and objectives and the actions to achieve them. Planning precedes any other managerial function Plans need to be made utilizing the least of the resources. Planning is required in each and every job
Establish procedures
Types of Plans
7-3
Operational Plans
Specify actions to achieve tactical plans (very short-term) Designed to implement strategic objectives (usually one year or less) Establish long-range objectives
Tactical Plans
Strategic Plans
Advantages of Planning
Better coordination
More efficient control of operation Easier delegation More economical use Better decision making
Planning Decisions
Anticipates the future, sets goals and objectives and identifies the actions necessary for the organization to attain these goals and objectives Determining where you want to go and how and when youre going to get there It involves specifying a target, a path or route to be followed and a time schedule for achieving that target
Organising Defined
The process of structuring and coordinating an organizations resources to carry out the strategies formulated in the planning phase effectively and efficiently Stated simply, determining what needs to be done and who is to do it
Organising Process
Step:1
Division
Step: 2
Coordination
Step: 4
Step: 3
Flow of information
Control of tasks
Staffing
Staffing is defined as filling and keeping filled positions in the organisation structure through : 1.Identifying work force requirements
2.Recruiting, selecting, placing 3.Induction and Orientation 4.Training/developing 5.Promoting,appraising,planning the careers, compensating 6.To accomplish their tasks efficiently and effectively.
Directing Defined
The process of directing and motivating all involved parties to help achieve the organizations goals effectively and efficiently
Guidelines on Directing
Do not make it a struggle for power Avoid an offhand manner Watch out for your words Do not assume that the worker understands Be sure to get feedback right away
Guidelines on Directing
Do not give too many orders Provide just enough detail Watch out for conflicting instructions Do not choose only the willing worker Try not to pick on anyone ABOVE all do not play the BIG SHOT
Controlling Defined
The process of monitoring activities to ensure they are being accomplished as planned and of correcting any significant deviations
Controlling
Controlling is the measurement and correction of performance in order to make sure that enterprise objectives and the plans devised to attain them are accomplished. Planning and Controlling are closely related.
Controlling Process
Establish Performance standards Monitor actual performance
Measure performance
Correct deviations from standards
Controlling Techniques
Budget Statistical Data Reports and Analysis Time Budgeting Program Procedural Planning & Control.
Controlling Decisions
Evaluates the performance of an organization and its units to see whether the organization is progressing in the desired direction, and taking corrective action when and where necessary Making sure what you want to happen does indeed happen!
Decision-making
Set boundaries and limitations Define objectives Recognise limitations Varies from company to company