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- currency chest.ho@bankofbaroda.com

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HO:BR:105/51

Date: 23.02.2013
CIRCULAR TO ALL BRANCHES IN INDIA
ISSUED BY CURRENCY CHEST DEPARTMENT
HEAD OFFICE, BARODA

Tele. No.0265-2361398
Fax No.0265-2361378

E-mail: currencychest.ho@bankofbaroda.com

Dear Sir,
Re: Facility of Exchange of Notes & Coins
We refer to Circular No.DCM(NE) No.3498/08.07.18/2012-13 dated 28/01/2013 issued by Chief
General Manager, Reserve Bank of India, Central Office, Mumbai, on the captioned matter.
Vide above circular Reserve Bank of India has advised that Facility for Exchange of Notes and
Coins which was hitherto available only through Currency Chests/Bank Branches has been
enlarged as under :
The facility of exchange of cut/mutilated banknotes, in addition to soiled notes and issue of good
quality clean banknotes/coins, should be made available at all bank branches (including those of
co-operative banks and RRBs). In case a branch, for any reason, is not able to immediately
adjudicate the cut/mutilated notes across the counter, it may accept and send such notes to the
currency chest to which it is linked, for adjudication and in any case ensure that the tenderer
receives the exchange value as per the RBI Note (Refund) Rules, 2009, within a reasonable
time, say a fortnight. This above facility should be provided to all members of public without
discrimination on all working days.
We advise you to note the above guidelines for strict compliance.
Zonal/Regional authorities are requested to ensure compliance of these RBI guidelines at all the
branches under their area of jurisdiction.
Yours faithfully
Sd/(D.D.SINGLA)
GENERAL MANAGER
(OPS. & SER.)
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