CRYSTAL WHITE

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SUMMARY
Ensure that each customer receives outstanding service by providing a friendly environment, which
includes greeting and acknowledging every customer, maintaining solid product knowledge and all other
aspects of customer service.
EDUCATION
Georgia State University, Atlanta, Ga
Bachelor of Arts in Psychology

Expected Graduation December 2013

WORK EXPERIENCE
Macys, Atlanta, Ga
Sales Associate (Part-time)

Greeting people entering establishment, determine nature and purpose of visit, and direct them to specific
destinations.
Balancing the cash register in opening and closing shifts.
Maintaining a constant pace between helping a customer, answering phone calls and handling the cash register.
Organizing store by putting supplies back in its proper place and customers unwanted items.
Attaining 95% of sales goal by end of shift.
Building clientele by persuading customers to join MyClient.

Georgia Regional Hospital

Intern/Volunteer

Evaluated tax forms and check vouchers to ensure accurate information.

Processed 5,000 of 940 tax forms in an 8 hour shift.

TECHNICAL SKILLS

02/2011-06/2012

Provided great customer service by answering any questions/concerns a customer may have.
Assisted with training 2 new incoming associates once a month.
Assisted with signage throughout the store.
Implement the layout of new mens and womens apparel.

Bank of America, Tucker, GA

Manual Processer/Reviewer (Full-time)

06/2013-08/2013

Attending meetings to discuss further treatment plans for patients.

Assisting with assessments using Avatar software to ask the patient past background history.
Searching for suitable outpatient care for patients by contacting numerous shelters and personal care homes.
Answering phones, filing paperwork, and pulling information from patients charts.

Kohls, Lithonia, Ga
Sales Associate (Part-time)

06/2012-current

Microsoft Word 2003-2010

Microsoft Outlook 2003-2010
Microsoft Excel 2003-2010

01/2010-06/2010

Adobe Professional 9.0, 10.0