K AT HR Y N (K AT IE ) G UNT ER

187 Allan Street | Oakville, ON | 905-510-0395 | k.gun12@hotmail.com

P ERSONAL P ROFILE
To continue my growth and skill development as a baker by obtaining an entry-level baking position at a bakery, restaurant, and/or caf.

E DUCATION
Humber College Toronto, Ontario Sheridan College Business Admin: Marketing (3 yr) Oakville, Ontario White Oaks Secondary School Oakville, Ontario Graduated - June 2007 Graduated May 2011 Graduating June 2015

E XPERIENCE
Ontario Racquet Club
Customer Service

August 2012 Present

Mississauga, Ontario - Fielding phone calls and general inquiries from club members and potential members - Booking and organizing tennis/squash court bookings for members as well as the tennis pros - Fielding suggestions and complaints from members and fellow staff American Eagle Outfitters
Sales Associate

- Filling out and filing registrations for tennis, fitness and squash clinics - Inputting payments for personal training sessions, court bookings, tennis supplies, and clinics

Sept 2010 August 2012

Oakville, Ontario - Cash register experience - Customer service management, including dealing with returns and customer complaints - Training new employees on cash as well as inventory - Merchandising the mannequins and display windows as well as floor set-up for new season product

K AT HR Y N (K AT IE ) G UNT ER
187 Allan Street | Oakville, ON | 905-510-0395 | k.gun12@hotmail.com News Marketing Canada
Intern

June 2010 August 2010

Toronto, Ontario - Creating account tracking reports - Researching markets in search of sales opportunities - Support sales teams by coordinating client and internal presentations Winners(WMI Merchants)
Sales Associate

- Creating various media kits tailored to client-specific needs - Handling day-to-day administrative work

July 2008 June 2010

Oakville, Ontario - Training new staff given personal familiarity with store operations - Cash management/customer service including all transactions - Developed sound interpersonal skills in dealing with the public and adapting to several management types

A CTIV ITIES
Power Cheerleading Mississauga, Ontario Participated and trained at a high personal level throughout high school and college, dedicating over 15 hours weekly plus regular competitions with two power cheerleading teams; the school varsity team, as well as a club team. Successfully learning new routines each season. Lions Club Foundation 2004 - 2005 2003 - 2010

Helped to organize and execute different seeing eye-dog conventions around the GTA, working once a weekend to ensure conventions went smoothly. Worked under high-pressure situations when helping organize Lions Foundation event/presentations at schools and recreation centres.

REFERENCES AVAILABLE UPON REQUEST