Moc Misli

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Karlo otari

ISBN: 953-98297-1-2

Mo misli

Svi imamo isto nebo - moda su ponekad obzorja


razliita. Ako je pisana rije most izmeu ljudi,
ako je ovjek ovjeku most, a ne otok, ako je poezija
bolest due, ako je ljubav bolest srca, ako je
stvaralatvo bolest uma, tada su sakupljene misli
i oko petsto savjeta, razvrstani u pojmove, apel
svim ljudima dobre volje, tada je i biser bolest
koljke. Moda e ova knjiga pridonijeti
prepoznavanju istinskih vrednote, a tada je samo
korak da shvatimo kako smo nuno upueni jedni
na druge, da se pribliimo jedni drugima - izmeu
nas postoji vie slinosti nego suprotnosti...

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RYMHNVHPRHXVSHWLQDYUKDOLSRHWDNSXWDMHXYLMHNQDGQX
RYMHNWUHEDRGVHEHVWYRULWLRYMHNDDQHGDEXGHWXDVSXYD
RYMHNX]DOXGSXQRSULDNDNRELRGELRGUXJLRGVYHJDXMHVDPRQH
RYMHNDNRMLPHUD]XPLMHQLNDGDQHPRJXL]JXELWL
RYMHNDXLVWLQXXSR]QDWHNSRVOLMH
'DQDV]QDPRGDMHVYDNLMHRYMHNXELWLMHGDQMHGLQLLQH]DPMHQMLY

RYMHNMHELHPRJXQRVWLVORERGHLRVREQHRGJRYRUQRVWL]DYODVWLWX
VXGELQX1MHJRYMHLQGLYLGXDOQLRSVWDQDNL]X]HWDNNRMLVHQHGDQLNDNYRP
VKHPRPQLRSLPSODQRPUDFLRQDOQRGRNUDMDSURQLNQXWLLVFUSLWLLOL
SUHGYLGMHWL
LQLVHGDVPRVYHGDOMHRGWRJDGDLVWLQVNROMXGVNRELHEXGHRQDMNRMLMHVW
PQRJRXPMHVWRGDLPDPQRJR
RYMHNMHELHNRMHVHQHXNODSD
RYMHNMHRYMHNXVYHWLQMD
RYMHNMHPLVDRQRELH
RYMHNMHQDMYLHELH]DRYMHND
RYMHNMHRQRWRLQLDQHRQRWRPLVOL LOLMHRQRWRQHPLVOL 
RYMHNMHRQRWRRGVHEHLQLXNXSQRVWVYRMLKLQD
RYMHNMHSROLWLNDLYRWLQMD
RYMHNMHVXVWDYHQHUJLMDNRMLGMHOXMHXVNODGXVQDHORPSRWNUMHSOMLYDQMDLX
VPMHUXUHGXNFLMHQDSHWRVWL
RYMHNMHLYRWLQMDVWDGD
RYMHNNRMLLGHSRSUDYOMDWLGUXJHJXELWDNRVYRMHYULMHPHDNRQH]DSRQH
NRGVHEH
RYMHNPRUDELWLVDPVDVRERPLVWRYMHWDQRQQLNDGDQHVPLMHVHEL
SURWLYUMHLWL
RYMHNPRHSXQRSRGQLMHWLDNRSRGQRVLVDPRJDVHEH
RYMHNQDGVRERPQHPRHLPDWLQLWDJRUHRGGUXJRJDRYMHND
RYMHNQHSR]QDVDPRJDVHEHMHUMHVHELSUHEOL]X
RYMHNQLMHQLWDGUXJDQHJRQMHJRYQDFUWSRVWRMLVDPRXRQRMPMHULXNRMRM
VHUD]YLMD
RYMHNSUHNR7LSRVWDMH
RYMHNUDVWHVDVYRMLPVYUKDPD
RYMHNVDPVHEHQDMPDQMHSR]QDMH
RYMHNVHPRHXVSHWLQDYUKDOLSRHWDNSXWDMHXYLMHNQDGQX
RYMHNWUHEDRGVHEHVWYRULWLRYMHNDDQHGDEXGHWXDVSXYD
RYMHNX]DOXGSXQRSULDNDNRELRGELRGUXJLRGVYHJDXMHVDPRQH
RYMHNDNRMLPHUD]XPLMHQLNDGDQHPRJXL]JXELWL
RYMHNDXLVWLQXXSR]QDWHNSRVOLMH
'DQDV]QDPRGDMHVYDNLMHRYMHNXELWLMHGDQMHGLQLLQH]DPMHQMLY






RYMHNMHELHPRJXQRVWLVORERGHLRVREQHRGJRYRUQRVWL]DYODVWLWX
VXGELQX1MHJRYMHLQGLYLGXDOQLRSVWDQDNL]X]HWDNNRMLVHQHGDQLNDNYRP
VKHPRPQLRSLPSODQRPUDFLRQDOQRGRNUDMDSURQLNQXWLLVFUSLWLLOL
SUHGYLGMHWL
LQLVHGDVPRVYHGDOMHRGWRJDGDLVWLQVNROMXGVNRELHEXGHRQDMNRMLMHVW
PQRJRXPMHVWRGDLPDPQRJR
RYMHNMHELHNRMHVHQHXNODSD
RYMHNMHRYMHNXVYHWLQMD
RYMHNMHPLVDRQRELH
RYMHNMHQDMYLHELH]DRYMHND
RYMHNMHRQRWRLQLDQHRQRWRPLVOL LOLMHRQRWRQHPLVOL 
RYMHNMHRQRWRRGVHEHLQLXNXSQRVWVYRMLKLQD
RYMHNMHSROLWLNDLYRWLQMD
RYMHNMHVXVWDYHQHUJLMDNRMLGMHOXMHXVNODGXVQDHORPSRWNUMHSOMLYDQMDLX
VPMHUXUHGXNFLMHQDSHWRVWL
RYMHNMHLYRWLQMDVWDGD
RYMHNNRMLLGHSRSUDYOMDWLGUXJHJXELWDNRVYRMHYULMHPHDNRQH]DSRQH
NRGVHEH
RYMHNPRUDELWLVDPVDVRERPLVWRYMHWDQRQQLNDGDQHVPLMHVHEL
SURWLYUMHLWL
RYMHNPRHSXQRSRGQLMHWLDNRSRGQRVLVDPRJDVHEH
RYMHNQDGVRERPQHPRHLPDWLQLWDJRUHRGGUXJRJDRYMHND
RYMHNQHSR]QDVDPRJDVHEHMHUMHVHELSUHEOL]X
RYMHNQLMHQLWDGUXJDQHJRQMHJRYQDFUWSRVWRMLVDPRXRQRMPMHULXNRMRM
VHUD]YLMD
RYMHNSUHNR7LSRVWDMH
RYMHNUDVWHVDVYRMLPVYUKDPD
RYMHNVDPVHEHQDMPDQMHSR]QDMH
RYMHNVHPRHXVSHWLQDYUKDOLSRHWDNSXWDMHXYLMHNQDGQX
RYMHNWUHEDRGVHEHVWYRULWLRYMHNDDQHGDEXGHWXDVSXYD
RYMHNX]DOXGSXQRSULDNDNRELRGELRGUXJLRGVYHJDXMHVDPRQH
RYMHNDNRMLPHUD]XPLMHQLNDGDQHPRJXL]JXELWL
RYMHNDXLVWLQXXSR]QDWHNSRVOLMH
'DQDV]QDPRGDMHVYDNLMHRYMHNXELWLMHGDQMHGLQLLQH]DPMHQMLY

RYMHNMHELHPRJXQRVWLVORERGHLRVREQHRGJRYRUQRVWL]DYODVWLWX
VXGELQX1MHJRYMHLQGLYLGXDOQLRSVWDQDNL]X]HWDNNRMLVHQHGDQLNDNYRP
VKHPRPQLRSLPSODQRPUDFLRQDOQRGRNUDMDSURQLNQXWLLVFUSLWLLOL
SUHGYLGMHWL
LQLVHGDVPRVYHGDOMHRGWRJDGDLVWLQVNROMXGVNRELHEXGHRQDMNRMLMHVW
PQRJRXPMHVWRGDLPDPQRJR
RYMHNMHELHNRMHVHQHXNODSD
RYMHNMHRYMHNXVYHWLQMD
RYMHNMHPLVDRQRELH
RYMHNMHQDMYLHELH]DRYMHND
RYMHNMHRQRWRLQLDQHRQRWRPLVOL LOLMHRQRWRQHPLVOL 
RYMHNMHRQRWRRGVHEHLQLXNXSQRVWVYRMLKLQD
RYMHNMHSROLWLNDLYRWLQMD
RYMHNMHVXVWDYHQHUJLMDNRMLGMHOXMHXVNODGXVQDHORPSRWNUMHSOMLYDQMDLX
VPMHUXUHGXNFLMHQDSHWRVWL
RYMHNMHLYRWLQMDVWDGD
RYMHNNRMLLGHSRSUDYOMDWLGUXJHJXELWDNRVYRMHYULMHPHDNRQH]DSRQH
NRGVHEH
RYMHNPRUDELWLVDPVDVRERPLVWRYMHWDQRQQLNDGDQHVPLMHVHEL
SURWLYUMHLWL
RYMHNPRHSXQRSRGQLMHWLDNRSRGQRVLVDPRJDVHEH
RYMHNQDGVRERPQHPRHLPDWLQLWDJRUHRGGUXJRJDRYMHND
RYMHNQHSR]QDVDPRJDVHEHMHUMHVHELSUHEOL]X
RYMHNQLMHQLWDGUXJDQHJRQMHJRYQDFUWSRVWRMLVDPRXRQRMPMHULXNRMRM
VHUD]YLMD
RYMHNSUHNR7LSRVWDMH
RYMHNUDVWHVDVYRMLPVYUKDPD
RYMHNVDPVHEHQDMPDQMHSR]QDMH
RYMHNVHPRHXVSHWLQDYUKDOLSRHWDNSXWDMHXYLMHNQDGQX
RYMHNWUHEDRGVHEHVWYRULWLRYMHNDDQHGDEXGHWXDVSXYD
RYMHNX]DOXGSXQRSULDNDNRELRGELRGUXJLRGVYHJDXMHVDPRQH
RYMHNDNRMLPHUD]XPLMHQLNDGDQHPRJXL]JXELWL
RYMHNDXLVWLQXXSR]QDWHNSRVOLMH
'DQDV]QDPRGDMHVYDNLMHRYMHNXELWLMHGDQMHGLQLLQH]DPMHQMLY



.DGRYMHNXSHULSUVWXQHNRJDQHNDVHVMHWLGDVXHWLULSUHRVWDODSUVWD
XSHUHQDXQMHJD
.DGRYMHN]DYULWHNMH]DSRHRLNDGSUHVWDQH]EXQMHQMHNDRLXYLMHN
1DVWDMHRYMHNNRMLHSRODNRSRSUDYLWLSULURGXLSRELMHGLWLXVHELEUHPHQD
VYRMHGDYQHSURORVWL9HOLNMHPXDQQMHJRYSXWDOLYHQHJGMHVYLX
QMHJRYH]RUH2GOD]HERJRYLLXYLKRULPDLEOMHVFLPDSULVWLHRYMHN
EXGXQRVWL
1HWUHEDXRSHJOHGDWLQHJRYLGMHWLXWRPHOHLLWDYDWDMQDRYMHND
1HPDGDQDVQLHJQDVYLMHWXQLHJWRVHWLHRYMHNDGDQLMHL]REOLHQR
1LMHOLMDVQRGDRYMHNQLMHQLWDREYH]DQSUHPDRQRPXRGNRJDPRHVYH
WUDLWL"
2GVYLKUXHYLQDRYMHNRYXMHQDMWHHJOHGDWL
2QRWRMHYHOLNRXRYMHNDWRMHGDMHRQPRVWDQHRWRN
3LWDQMHMHMHOLRYMHNSR]QDMHRYMHND1DMYHHMHSLWDQMHMHOLRYMHN
SR]QDMHVHEH
3RVWDWLRYMHNMHXPLMHH
3URWLYVHEHQLWNRQLMHMDN
6MHWLVHGDVLRYMHND]DUMHWRPDORELWLRYMHN"
6WXGLMRYMHDQVWYDMH]DSUDYRRYMHN
6YDNLMHRYMHNSRQRU
6YDNLMHRYMHNXELWLMHGDQMHGLQLLQH]DPMHQMLY
WRMHRYMHNXQHL]PMHUQRVWL"
WRQLMHXRYMHNXQHHQLL]YDQDXLXQMHJD7HNNDGVH]QDQDMJRUHR
RYMHNXRQGDVHSR]QDMXLQMHJRYHQDMEROMHVWUDQH
7ROLNRVPRPLPDORRQRWRELVPRKWMHOLGDEXGHPR
8GDQDQMHPYUHPHQVNRPRE]RUMXLYLKLEULGQLRYMHN
=DRRYMHNQHPDEXGXQRVWL

27,-(/8
JODYDJODGNUYOLFHQDVOMHHRNR
p*ODYDVHPRHUD]ELWLLNRGRWYRUHQLKYUDWD
1DMRSDVQLMLOMXGVNLRUJDQMHJODYD*RVSRGRVNUDWLPR=DJODYX
RYMHNQHLYLVDPRRGVYRMHJNUXKD

p*ODYDVHPRHUD]ELWLLNRGRWYRUHQLKYUDWD
1DMRSDVQLMLOMXGVNLRUJDQMHJODYD*RVSRGRVNUDWLPR=DJODYX
RYMHNQHLYLVDPRRGVYRMHJNUXKD
JODYDJODGNUYOLFHQDVOMHHRNR
27,-(/8
.DGRYMHNXSHULSUVWXQHNRJDQHNDVHVMHWLGDVXHWLULSUHRVWDODSUVWD
XSHUHQDXQMHJD
.DGRYMHN]DYULWHNMH]DSRHRLNDGSUHVWDQH]EXQMHQMHNDRLXYLMHN
1DVWDMHRYMHNNRMLHSRODNRSRSUDYLWLSULURGXLSRELMHGLWLXVHELEUHPHQD
VYRMHGDYQHSURORVWL9HOLNMHPXDQQMHJRYSXWDOLYHQHJGMHVYLX
QMHJRYH]RUH2GOD]HERJRYLLXYLKRULPDLEOMHVFLPDSULVWLHRYMHN
EXGXQRVWL
1HWUHEDXRSHJOHGDWLQHJRYLGMHWLXWRPHOHLLWDYDWDMQDRYMHND
1HPDGDQDVQLHJQDVYLMHWXQLHJWRVHWLHRYMHNDGDQLMHL]REOLHQR
1LMHOLMDVQRGDRYMHNQLMHQLWDREYH]DQSUHPDRQRPXRGNRJDPRHVYH
WUDLWL"
2GVYLKUXHYLQDRYMHNRYXMHQDMWHHJOHGDWL
2QRWRMHYHOLNRXRYMHNDWRMHGDMHRQPRVWDQHRWRN
3LWDQMHMHMHOLRYMHNSR]QDMHRYMHND1DMYHHMHSLWDQMHMHOLRYMHN
SR]QDMHVHEH
3RVWDWLRYMHNMHXPLMHH
3URWLYVHEHQLWNRQLMHMDN
6MHWLVHGDVLRYMHND]DUMHWRPDORELWLRYMHN"
6WXGLMRYMHDQVWYDMH]DSUDYRRYMHN
6YDNLMHRYMHNSRQRU
6YDNLMHRYMHNXELWLMHGDQMHGLQLLQH]DPMHQMLY
WRMHRYMHNXQHL]PMHUQRVWL"
WRQLMHXRYMHNXQHHQLL]YDQDXLXQMHJD7HNNDGVH]QDQDMJRUHR
RYMHNXRQGDVHSR]QDMXLQMHJRYHQDMEROMHVWUDQH
7ROLNRVPRPLPDORRQRWRELVPRKWMHOLGDEXGHPR
8GDQDQMHPYUHPHQVNRPRE]RUMXLYLKLEULGQLRYMHN
=DRRYMHNQHPDEXGXQRVWL





.DGRYMHNXSHULSUVWXQHNRJDQHNDVHVMHWLGDVXHWLULSUHRVWDODSUVWD
XSHUHQDXQMHJD
.DGRYMHN]DYULWHNMH]DSRHRLNDGSUHVWDQH]EXQMHQMHNDRLXYLMHN
1DVWDMHRYMHNNRMLHSRODNRSRSUDYLWLSULURGXLSRELMHGLWLXVHELEUHPHQD
VYRMHGDYQHSURORVWL9HOLNMHPXDQQMHJRYSXWDOLYHQHJGMHVYLX
QMHJRYH]RUH2GOD]HERJRYLLXYLKRULPDLEOMHVFLPDSULVWLHRYMHN
EXGXQRVWL
1HWUHEDXRSHJOHGDWLQHJRYLGMHWLXWRPHOHLLWDYDWDMQDRYMHND
1HPDGDQDVQLHJQDVYLMHWXQLHJWRVHWLHRYMHNDGDQLMHL]REOLHQR
1LMHOLMDVQRGDRYMHNQLMHQLWDREYH]DQSUHPDRQRPXRGNRJDPRHVYH
WUDLWL"
2GVYLKUXHYLQDRYMHNRYXMHQDMWHHJOHGDWL
2QRWRMHYHOLNRXRYMHNDWRMHGDMHRQPRVWDQHRWRN
3LWDQMHMHMHOLRYMHNSR]QDMHRYMHND1DMYHHMHSLWDQMHMHOLRYMHN
SR]QDMHVHEH
3RVWDWLRYMHNMHXPLMHH
3URWLYVHEHQLWNRQLMHMDN
6MHWLVHGDVLRYMHND]DUMHWRPDORELWLRYMHN"
6WXGLMRYMHDQVWYDMH]DSUDYRRYMHN
6YDNLMHRYMHNSRQRU
6YDNLMHRYMHNXELWLMHGDQMHGLQLLQH]DPMHQMLY
WRMHRYMHNXQHL]PMHUQRVWL"
WRQLMHXRYMHNXQHHQLL]YDQDXLXQMHJD7HNNDGVH]QDQDMJRUHR
RYMHNXRQGDVHSR]QDMXLQMHJRYHQDMEROMHVWUDQH
7ROLNRVPRPLPDORRQRWRELVPRKWMHOLGDEXGHPR
8GDQDQMHPYUHPHQVNRPRE]RUMXLYLKLEULGQLRYMHN
=DRRYMHNQHPDEXGXQRVWL

27,-(/8
JODYDJODGNUYOLFHQDVOMHHRNR
p*ODYDVHPRHUD]ELWLLNRGRWYRUHQLKYUDWD
1DMRSDVQLMLOMXGVNLRUJDQMHJODYD*RVSRGRVNUDWLPR=DJODYX
RYMHNQHLYLVDPRRGVYRMHJNUXKD



p*ODYDVHPRHUD]ELWLLNRGRWYRUHQLKYUDWD
1DMRSDVQLMLOMXGVNLRUJDQMHJODYD*RVSRGRVNUDWLPR=DJODYX
RYMHNQHLYLVDPRRGVYRMHJNUXKD
JODYDJODGNUYOLFHQDVOMHHRNR
27,-(/8
.DGRYMHNXSHULSUVWXQHNRJDQHNDVHVMHWLGDVXHWLULSUHRVWDODSUVWD
XSHUHQDXQMHJD
.DGRYMHN]DYULWHNMH]DSRHRLNDGSUHVWDQH]EXQMHQMHNDRLXYLMHN
1DVWDMHRYMHNNRMLHSRODNRSRSUDYLWLSULURGXLSRELMHGLWLXVHELEUHPHQD
VYRMHGDYQHSURORVWL9HOLNMHPXDQQMHJRYSXWDOLYHQHJGMHVYLX
QMHJRYH]RUH2GOD]HERJRYLLXYLKRULPDLEOMHVFLPDSULVWLHRYMHN
EXGXQRVWL
1HWUHEDXRSHJOHGDWLQHJRYLGMHWLXWRPHOHLLWDYDWDMQDRYMHND
1HPDGDQDVQLHJQDVYLMHWXQLHJWRVHWLHRYMHNDGDQLMHL]REOLHQR
1LMHOLMDVQRGDRYMHNQLMHQLWDREYH]DQSUHPDRQRPXRGNRJDPRHVYH
WUDLWL"
2GVYLKUXHYLQDRYMHNRYXMHQDMWHHJOHGDWL
2QRWRMHYHOLNRXRYMHNDWRMHGDMHRQPRVWDQHRWRN
3LWDQMHMHMHOLRYMHNSR]QDMHRYMHND1DMYHHMHSLWDQMHMHOLRYMHN
SR]QDMHVHEH
3RVWDWLRYMHNMHXPLMHH
3URWLYVHEHQLWNRQLMHMDN
6MHWLVHGDVLRYMHND]DUMHWRPDORELWLRYMHN"
6WXGLMRYMHDQVWYDMH]DSUDYRRYMHN
6YDNLMHRYMHNSRQRU
6YDNLMHRYMHNXELWLMHGDQMHGLQLLQH]DPMHQMLY
WRMHRYMHNXQHL]PMHUQRVWL"
WRQLMHXRYMHNXQHHQLL]YDQDXLXQMHJD7HNNDGVH]QDQDMJRUHR
RYMHNXRQGDVHSR]QDMXLQMHJRYHQDMEROMHVWUDQH
7ROLNRVPRPLPDORRQRWRELVPRKWMHOLGDEXGHPR
8GDQDQMHPYUHPHQVNRPRE]RUMXLYLKLEULGQLRYMHN
=DRRYMHNQHPDEXGXQRVWL



'HEHOLOMXGLLYHNUDH$OL]DWRGXHMHGX
'XKMHSRGORDQLVWRP]DNRQXNDRLWLMHORREDVHPRJXRGUDWLVDPR
SRPRXNRQWLQXLUDQRJKUDQMHQMD
*ODGMHQDMEROMHSUHGMHOR
*ODGOMXGLXUD]QLPGLMHORYLPDVYLMHWDXYMHWRYDQDMHWLPHGDPQRJLRGQDV
X]LPDMXSXQRYLHQHJRWRLPWUHED
*ODGVHPRHULMHLWLDNRSRPRJQHPRVLURPDQLPQDURGLPDGDVDPLVHEL
SRPRJQX*ODGQLRYMHHSULPLVHNQMLJHRQDMHRUXMH
*ODGDQQLWDQHSUH]LUH

+UDEULMLMHSUD]DQWUEXKQHJRSXQDJODYD
.DGMHNUXKDLWXJDMHODND
.DGDMHGHSORGRYHVMHWLVHRQRJDNRMLMHVDGLRVWDEOR
0LVOLQDJODGXYULMHPHRELOMDLQDVLURPDWYRLRVNXGQRVWXGDQHERJDWVWYD
1HLYLRYMHNVDPRRNUXKX
1HNDWLVHWLMHORXPRULVDPRQHNDVHVUFHWYRMHUDGXMH
1LWNRQHPRHELWLSDPHWDQDNRPXMHSUD]DQHOXGDF
2QRWROMXGHLVWDVUFDSUHPDUDWRMHXSUYRPUHGXSLWDQMHNUXKD1HGDVH
QHPRHDOLMHQHSULMDWQRLYMHWLRGPLORVWL
3RORYLFDOMXGLQDVYLMHWXJODGXMHGUXJDSRORYLFDGULGLMHWX
6YHVXJOMLYHMHVWLYHDQHNHVDPRMHGDQSXW
7DPRJGMHJODGSRLQMH]DYUDYDUD]XP
7HNGROD]LVMHORPDOLMRHHVSRVWRP7HNLPDWRVYRMVWYRGDXYLMHN
]DUD]LHOXGDFVHQHGDSUHYDULWL
8PMHUHQREURNGREDUVDQ
p.UYMHJXDRGYRGH
.UYMHVDVYLPSRVHEDQVRN
2VWDMX]QRMLVX]HNUYVXQDPYHSRSLOL
p/LFHMH]DSLVQLNNDUDNWHUD
1DMUDILQLUDQLMDPDVNDMHJROROLFH
1DOLFXVYDNRJRYMHNDLVSLVDQDMHQMHJRYDSRYLMHVW
7HNROLFXPHXPDVNDPD
p'RNVLLYNXDMQDUDYVYRMXYLGLWRMRWHWLLWRMRMXVNUDWL-HUQLMH
VYLPDVYHSURELWDQRQLWLMHVYDNRPHVYHSRYROML

+UDEULMLMHSUD]DQWUEXKQHJRSXQDJODYD
.DGMHNUXKDLWXJDMHODND
.DGDMHGHSORGRYHVMHWLVHRQRJDNRMLMHVDGLRVWDEOR
0LVOLQDJODGXYULMHPHRELOMDLQDVLURPDWYRLRVNXGQRVWXGDQHERJDWVWYD
1HLYLRYMHNVDPRRNUXKX
1HNDWLVHWLMHORXPRULVDPRQHNDVHVUFHWYRMHUDGXMH
1LWNRQHPRHELWLSDPHWDQDNRPXMHSUD]DQHOXGDF
2QRWROMXGHLVWDVUFDSUHPDUDWRMHXSUYRPUHGXSLWDQMHNUXKD1HGDVH
QHPRHDOLMHQHSULMDWQRLYMHWLRGPLORVWL
3RORYLFDOMXGLQDVYLMHWXJODGXMHGUXJDSRORYLFDGULGLMHWX
6YHVXJOMLYHMHVWLYHDQHNHVDPRMHGDQSXW
7DPRJGMHJODGSRLQMH]DYUDYDUD]XP
7HNGROD]LVMHORPDOLMRHHVSRVWRP7HNLPDWRVYRMVWYRGDXYLMHN
]DUD]LHOXGDFVHQHGDSUHYDULWL
8PMHUHQREURNGREDUVDQ
p.UYMHJXDRGYRGH
.UYMHVDVYLPSRVHEDQVRN
2VWDMX]QRMLVX]HNUYVXQDPYHSRSLOL
p/LFHMH]DSLVQLNNDUDNWHUD
1DMUDILQLUDQLMDPDVNDMHJROROLFH
1DOLFXVYDNRJRYMHNDLVSLVDQDMHQMHJRYDSRYLMHVW
7HNROLFXPHXPDVNDPD
p'RNVLLYNXDMQDUDYVYRMXYLGLWRMRWHWLLWRMRMXVNUDWL-HUQLMH
VYLPDVYHSURELWDQRQLWLMHVYDNRPHVYHSRYROML

'HEHOLOMXGLLYHNUDH$OL]DWRGXHMHGX
'XKMHSRGORDQLVWRP]DNRQXNDRLWLMHORREDVHPRJXRGUDWLVDPR
SRPRXNRQWLQXLUDQRJKUDQMHQMD
*ODGMHQDMEROMHSUHGMHOR
*ODGOMXGLXUD]QLPGLMHORYLPDVYLMHWDXYMHWRYDQDMHWLPHGDPQRJLRGQDV
X]LPDMXSXQRYLHQHJRWRLPWUHED
*ODGVHPRHULMHLWLDNRSRPRJQHPRVLURPDQLPQDURGLPDGDVDPLVHEL
SRPRJQX*ODGQLRYMHHSULPLVHNQMLJHRQDMHRUXMH
*ODGDQQLWDQHSUH]LUH






'HEHOLOMXGLLYHNUDH$OL]DWRGXHMHGX
'XKMHSRGORDQLVWRP]DNRQXNDRLWLMHORREDVHPRJXRGUDWLVDPR
SRPRXNRQWLQXLUDQRJKUDQMHQMD
*ODGMHQDMEROMHSUHGMHOR
*ODGOMXGLXUD]QLPGLMHORYLPDVYLMHWDXYMHWRYDQDMHWLPHGDPQRJLRGQDV
X]LPDMXSXQRYLHQHJRWRLPWUHED
*ODGVHPRHULMHLWLDNRSRPRJQHPRVLURPDQLPQDURGLPDGDVDPLVHEL
SRPRJQX*ODGQLRYMHHSULPLVHNQMLJHRQDMHRUXMH
*ODGDQQLWDQHSUH]LUH

+UDEULMLMHSUD]DQWUEXKQHJRSXQDJODYD
.DGMHNUXKDLWXJDMHODND
.DGDMHGHSORGRYHVMHWLVHRQRJDNRMLMHVDGLRVWDEOR
0LVOLQDJODGXYULMHPHRELOMDLQDVLURPDWYRLRVNXGQRVWXGDQHERJDWVWYD
1HLYLRYMHNVDPRRNUXKX
1HNDWLVHWLMHORXPRULVDPRQHNDVHVUFHWYRMHUDGXMH
1LWNRQHPRHELWLSDPHWDQDNRPXMHSUD]DQHOXGDF
2QRWROMXGHLVWDVUFDSUHPDUDWRMHXSUYRPUHGXSLWDQMHNUXKD1HGDVH
QHPRHDOLMHQHSULMDWQRLYMHWLRGPLORVWL
3RORYLFDOMXGLQDVYLMHWXJODGXMHGUXJDSRORYLFDGULGLMHWX
6YHVXJOMLYHMHVWLYHDQHNHVDPRMHGDQSXW
7DPRJGMHJODGSRLQMH]DYUDYDUD]XP
7HNGROD]LVMHORPDOLMRHHVSRVWRP7HNLPDWRVYRMVWYRGDXYLMHN
]DUD]LHOXGDFVHQHGDSUHYDULWL
8PMHUHQREURNGREDUVDQ
p.UYMHJXDRGYRGH
.UYMHVDVYLPSRVHEDQVRN
2VWDMX]QRMLVX]HNUYVXQDPYHSRSLOL
p/LFHMH]DSLVQLNNDUDNWHUD
1DMUDILQLUDQLMDPDVNDMHJROROLFH
1DOLFXVYDNRJRYMHNDLVSLVDQDMHQMHJRYDSRYLMHVW
7HNROLFXPHXPDVNDPD
p'RNVLLYNXDMQDUDYVYRMXYLGLWRMRWHWLLWRMRMXVNUDWL-HUQLMH
VYLPDVYHSURELWDQRQLWLMHVYDNRPHVYHSRYROML

+UDEULMLMHSUD]DQWUEXKQHJRSXQDJODYD
.DGMHNUXKDLWXJDMHODND
.DGDMHGHSORGRYHVMHWLVHRQRJDNRMLMHVDGLRVWDEOR
0LVOLQDJODGXYULMHPHRELOMDLQDVLURPDWYRLRVNXGQRVWXGDQHERJDWVWYD
1HLYLRYMHNVDPRRNUXKX
1HNDWLVHWLMHORXPRULVDPRQHNDVHVUFHWYRMHUDGXMH
1LWNRQHPRHELWLSDPHWDQDNRPXMHSUD]DQHOXGDF
2QRWROMXGHLVWDVUFDSUHPDUDWRMHXSUYRPUHGXSLWDQMHNUXKD1HGDVH
QHPRHDOLMHQHSULMDWQRLYMHWLRGPLORVWL
3RORYLFDOMXGLQDVYLMHWXJODGXMHGUXJDSRORYLFDGULGLMHWX
6YHVXJOMLYHMHVWLYHDQHNHVDPRMHGDQSXW
7DPRJGMHJODGSRLQMH]DYUDYDUD]XP
7HNGROD]LVMHORPDOLMRHHVSRVWRP7HNLPDWRVYRMVWYRGDXYLMHN
]DUD]LHOXGDFVHQHGDSUHYDULWL
8PMHUHQREURNGREDUVDQ
p.UYMHJXDRGYRGH
.UYMHVDVYLPSRVHEDQVRN
2VWDMX]QRMLVX]HNUYVXQDPYHSRSLOL
p/LFHMH]DSLVQLNNDUDNWHUD
1DMUDILQLUDQLMDPDVNDMHJROROLFH
1DOLFXVYDNRJRYMHNDLVSLVDQDMHQMHJRYDSRYLMHVW
7HNROLFXPHXPDVNDPD
p'RNVLLYNXDMQDUDYVYRMXYLGLWRMRWHWLLWRMRMXVNUDWL-HUQLMH
VYLPDVYHSURELWDQRQLWLMHVYDNRPHVYHSRYROML

'HEHOLOMXGLLYHNUDH$OL]DWRGXHMHGX
'XKMHSRGORDQLVWRP]DNRQXNDRLWLMHORREDVHPRJXRGUDWLVDPR
SRPRXNRQWLQXLUDQRJKUDQMHQMD
*ODGMHQDMEROMHSUHGMHOR
*ODGOMXGLXUD]QLPGLMHORYLPDVYLMHWDXYMHWRYDQDMHWLPHGDPQRJLRGQDV
X]LPDMXSXQRYLHQHJRWRLPWUHED
*ODGVHPRHULMHLWLDNRSRPRJQHPRVLURPDQLPQDURGLPDGDVDPLVHEL
SRPRJQX*ODGQLRYMHHSULPLVHNQMLJHRQDMHRUXMH
*ODGDQQLWDQHSUH]LUH



1DUDYPRHREX]GDWLDOLSRELMHGLWLQLNDGD
1HRNULYOMXMVYRMHQDJRQH
3RVOXDMVYRMHQDJRQHLLQVWLQNWHWRQLMHLVWR3UHYLHLYRWLQMVNRJVSXWDYD
NXOWXUQRJRYMHNDSUHYLHNXOWXUHVWYDUDEROHVQXLYRWLQMX
o2LVXLXLOMXGLPD]OLVYMHGRFLDNRLPDMXEDUEDUVNHGXH
p2NRMHVYMHWLOMNDWLMHOX
LYRWURHQMHVHNVVWDURVWGREVPUW
p$ILUPDFLMDRYMHNRYDYODVWLWRJLYRWDVUHHUDVWDVORERGHNRULMHQLVXX
RYMHNRYRMVSRVREQRVWLGDYROL%HVNRULVWDQLYRWLVWRMHWRLUDQDVPUW
6DPRDNRVYRMLYRWSRVYHWLPRGUXJLPDGRELWHLQDLYRWQHNXXQXWDUQMX
YULMHGQRVW
$NRMHLYRWELRGREUR]DWRVXQDPJDRGX]HOL"$NRMHELR]OR]DWRQDPMH
XRSHELRGDURYDQ"
$NRHOLGREURPLVOLRVDYUHQVWYXLYRWDQDXLVHQDGVYDNRPVWYDUL
RWYRULWLRLDQDGVDPLPVRERPLK]DWYRUL
LWDYDWDMQDNDNRRYMHNPRHSURGXLWLVYRMLYRWMHWRPHGDJDQHVNUDXMH
XGQDMHORNRPRWLYDWDMLYRW0LVOLSREMHJDRVLQDSULMHGVLRWLDRDNDG
WDPRL]WLKHWHLGLOHSURPDWUDWYRMHGMHWLQMVWYR
'DQLMHPRGDLLWDYLYRWVDPRMHGDQVDQ"
+RHOLVWYRULWLQHWRYHOLNRXORLXWRVYRMLYRW
+YDOLPRVWDUHDOLLYLPRSRVYRMLPJRGLQDPD
,PDVLWXDFLMDXLYRWXNDGD]DXQLFDSDGDSRGXEOMHP]DNRQXNRQWUDSXQNWD
,]YRUQLLYRWMHVWYDUDODNLLQVORERGD
-HGDQRG]DNRQDLYRWDMH.DGDQDPVHMHGQDYUDWD]DWYRUHGUXJDQDPVH
RWYDUDMX7UDJLNDMHPHXWLPXWRPHGDRYMHNJOHGDX]DWYRUHQDYUDWDD
RWYRUHQLPDQHSRNODQMDSR]RUQRVW
-HULYRWQDNDRVMHQDRGPLHL]QDHVPUWLQHPDSRYUDWND]DSHDHQRMHL
QLWNRVHQHYUDD
.DGVLVSUHPDQSULMHXPULMHWLQHJRVUDPRWQRLYMHWL"
.UDMGREUDLYRWDQHYLGHVHJRGLQH
/DNHMHXPULMHWLQHJRPXNRWUSDQLYRWRGYDQRSRGQRVLWL
/MXGLNDXGDMHLYRWNUDWDNDYLGLPGDVHVYRMVNLWUXGHGDJDWDNYLPXLQH
0UWYLQHHRLYMHWLVMHQHQHHXVNUVQXWL
0XGDURYMHNQHPLVOLQDVPUWQHJRQDLYRW

LYRWURHQMHVHNVVWDURVWGREVPUW
p$ILUPDFLMDRYMHNRYDYODVWLWRJLYRWDVUHHUDVWDVORERGHNRULMHQLVXX
RYMHNRYRMVSRVREQRVWLGDYROL%HVNRULVWDQLYRWLVWRMHWRLUDQDVPUW
6DPRDNRVYRMLYRWSRVYHWLPRGUXJLPDGRELWHLQDLYRWQHNXXQXWDUQMX
YULMHGQRVW
$NRMHLYRWELRGREUR]DWRVXQDPJDRGX]HOL"$NRMHELR]OR]DWRQDPMH
XRSHELRGDURYDQ"
$NRHOLGREURPLVOLRVDYUHQVWYXLYRWDQDXLVHQDGVYDNRPVWYDUL
RWYRULWLRLDQDGVDPLPVRERPLK]DWYRUL
LWDYDWDMQDNDNRRYMHNPRHSURGXLWLVYRMLYRWMHWRPHGDJDQHVNUDXMH
XGQDMHORNRPRWLYDWDMLYRW0LVOLSREMHJDRVLQDSULMHGVLRWLDRDNDG
WDPRL]WLKHWHLGLOHSURPDWUDWYRMHGMHWLQMVWYR
'DQLMHPRGDLLWDYLYRWVDPRMHGDQVDQ"
+RHOLVWYRULWLQHWRYHOLNRXORLXWRVYRMLYRW
+YDOLPRVWDUHDOLLYLPRSRVYRMLPJRGLQDPD
,PDVLWXDFLMDXLYRWXNDGD]DXQLFDSDGDSRGXEOMHP]DNRQXNRQWUDSXQNWD
,]YRUQLLYRWMHVWYDUDODNLLQVORERGD
-HGDQRG]DNRQDLYRWDMH.DGDQDPVHMHGQDYUDWD]DWYRUHGUXJDQDPVH
RWYDUDMX7UDJLNDMHPHXWLPXWRPHGDRYMHNJOHGDX]DWYRUHQDYUDWDD
RWYRUHQLPDQHSRNODQMDSR]RUQRVW
-HULYRWQDNDRVMHQDRGPLHL]QDHVPUWLQHPDSRYUDWND]DSHDHQRMHL
QLWNRVHQHYUDD
.DGVLVSUHPDQSULMHXPULMHWLQHJRVUDPRWQRLYMHWL"
.UDMGREUDLYRWDQHYLGHVHJRGLQH
/DNHMHXPULMHWLQHJRPXNRWUSDQLYRWRGYDQRSRGQRVLWL
/MXGLNDXGDMHLYRWNUDWDNDYLGLPGDVHVYRMVNLWUXGHGDJDWDNYLPXLQH
0UWYLQHHRLYMHWLVMHQHQHHXVNUVQXWL
0XGDURYMHNQHPLVOLQDVPUWQHJRQDLYRW
1DUDYPRHREX]GDWLDOLSRELMHGLWLQLNDGD
1HRNULYOMXMVYRMHQDJRQH
3RVOXDMVYRMHQDJRQHLLQVWLQNWHWRQLMHLVWR3UHYLHLYRWLQMVNRJVSXWDYD
NXOWXUQRJRYMHNDSUHYLHNXOWXUHVWYDUDEROHVQXLYRWLQMX
o2LVXLXLOMXGLPD]OLVYMHGRFLDNRLPDMXEDUEDUVNHGXH
p2NRMHVYMHWLOMNDWLMHOX





1DUDYPRHREX]GDWLDOLSRELMHGLWLQLNDGD
1HRNULYOMXMVYRMHQDJRQH
3RVOXDMVYRMHQDJRQHLLQVWLQNWHWRQLMHLVWR3UHYLHLYRWLQMVNRJVSXWDYD
NXOWXUQRJRYMHNDSUHYLHNXOWXUHVWYDUDEROHVQXLYRWLQMX
o2LVXLXLOMXGLPD]OLVYMHGRFLDNRLPDMXEDUEDUVNHGXH
p2NRMHVYMHWLOMNDWLMHOX
LYRWURHQMHVHNVVWDURVWGREVPUW
p$ILUPDFLMDRYMHNRYDYODVWLWRJLYRWDVUHHUDVWDVORERGHNRULMHQLVXX
RYMHNRYRMVSRVREQRVWLGDYROL%HVNRULVWDQLYRWLVWRMHWRLUDQDVPUW
6DPRDNRVYRMLYRWSRVYHWLPRGUXJLPDGRELWHLQDLYRWQHNXXQXWDUQMX
YULMHGQRVW
$NRMHLYRWELRGREUR]DWRVXQDPJDRGX]HOL"$NRMHELR]OR]DWRQDPMH
XRSHELRGDURYDQ"
$NRHOLGREURPLVOLRVDYUHQVWYXLYRWDQDXLVHQDGVYDNRPVWYDUL
RWYRULWLRLDQDGVDPLPVRERPLK]DWYRUL
LWDYDWDMQDNDNRRYMHNPRHSURGXLWLVYRMLYRWMHWRPHGDJDQHVNUDXMH
XGQDMHORNRPRWLYDWDMLYRW0LVOLSREMHJDRVLQDSULMHGVLRWLDRDNDG
WDPRL]WLKHWHLGLOHSURPDWUDWYRMHGMHWLQMVWYR
'DQLMHPRGDLLWDYLYRWVDPRMHGDQVDQ"
+RHOLVWYRULWLQHWRYHOLNRXORLXWRVYRMLYRW
+YDOLPRVWDUHDOLLYLPRSRVYRMLPJRGLQDPD
,PDVLWXDFLMDXLYRWXNDGD]DXQLFDSDGDSRGXEOMHP]DNRQXNRQWUDSXQNWD
,]YRUQLLYRWMHVWYDUDODNLLQVORERGD
-HGDQRG]DNRQDLYRWDMH.DGDQDPVHMHGQDYUDWD]DWYRUHGUXJDQDPVH
RWYDUDMX7UDJLNDMHPHXWLPXWRPHGDRYMHNJOHGDX]DWYRUHQDYUDWDD
RWYRUHQLPDQHSRNODQMDSR]RUQRVW
-HULYRWQDNDRVMHQDRGPLHL]QDHVPUWLQHPDSRYUDWND]DSHDHQRMHL
QLWNRVHQHYUDD
.DGVLVSUHPDQSULMHXPULMHWLQHJRVUDPRWQRLYMHWL"
.UDMGREUDLYRWDQHYLGHVHJRGLQH
/DNHMHXPULMHWLQHJRPXNRWUSDQLYRWRGYDQRSRGQRVLWL
/MXGLNDXGDMHLYRWNUDWDNDYLGLPGDVHVYRMVNLWUXGHGDJDWDNYLPXLQH
0UWYLQHHRLYMHWLVMHQHQHHXVNUVQXWL
0XGDURYMHNQHPLVOLQDVPUWQHJRQDLYRW



LYRWURHQMHVHNVVWDURVWGREVPUW
p$ILUPDFLMDRYMHNRYDYODVWLWRJLYRWDVUHHUDVWDVORERGHNRULMHQLVXX
RYMHNRYRMVSRVREQRVWLGDYROL%HVNRULVWDQLYRWLVWRMHWRLUDQDVPUW
6DPRDNRVYRMLYRWSRVYHWLPRGUXJLPDGRELWHLQDLYRWQHNXXQXWDUQMX
YULMHGQRVW
$NRMHLYRWELRGREUR]DWRVXQDPJDRGX]HOL"$NRMHELR]OR]DWRQDPMH
XRSHELRGDURYDQ"
$NRHOLGREURPLVOLRVDYUHQVWYXLYRWDQDXLVHQDGVYDNRPVWYDUL
RWYRULWLRLDQDGVDPLPVRERPLK]DWYRUL
LWDYDWDMQDNDNRRYMHNPRHSURGXLWLVYRMLYRWMHWRPHGDJDQHVNUDXMH
XGQDMHORNRPRWLYDWDMLYRW0LVOLSREMHJDRVLQDSULMHGVLRWLDRDNDG
WDPRL]WLKHWHLGLOHSURPDWUDWYRMHGMHWLQMVWYR
'DQLMHPRGDLLWDYLYRWVDPRMHGDQVDQ"
+RHOLVWYRULWLQHWRYHOLNRXORLXWRVYRMLYRW
+YDOLPRVWDUHDOLLYLPRSRVYRMLPJRGLQDPD
,PDVLWXDFLMDXLYRWXNDGD]DXQLFDSDGDSRGXEOMHP]DNRQXNRQWUDSXQNWD
,]YRUQLLYRWMHVWYDUDODNLLQVORERGD
-HGDQRG]DNRQDLYRWDMH.DGDQDPVHMHGQDYUDWD]DWYRUHGUXJDQDPVH
RWYDUDMX7UDJLNDMHPHXWLPXWRPHGDRYMHNJOHGDX]DWYRUHQDYUDWDD
RWYRUHQLPDQHSRNODQMDSR]RUQRVW
-HULYRWQDNDRVMHQDRGPLHL]QDHVPUWLQHPDSRYUDWND]DSHDHQRMHL
QLWNRVHQHYUDD
.DGVLVSUHPDQSULMHXPULMHWLQHJRVUDPRWQRLYMHWL"
.UDMGREUDLYRWDQHYLGHVHJRGLQH
/DNHMHXPULMHWLQHJRPXNRWUSDQLYRWRGYDQRSRGQRVLWL
/MXGLNDXGDMHLYRWNUDWDNDYLGLPGDVHVYRMVNLWUXGHGDJDWDNYLPXLQH
0UWYLQHHRLYMHWLVMHQHQHHXVNUVQXWL
0XGDURYMHNQHPLVOLQDVPUWQHJRQDLYRW
1DUDYPRHREX]GDWLDOLSRELMHGLWLQLNDGD
1HRNULYOMXMVYRMHQDJRQH
3RVOXDMVYRMHQDJRQHLLQVWLQNWHWRQLMHLVWR3UHYLHLYRWLQMVNRJVSXWDYD
NXOWXUQRJRYMHNDSUHYLHNXOWXUHVWYDUDEROHVQXLYRWLQMX
o2LVXLXLOMXGLPD]OLVYMHGRFLDNRLPDMXEDUEDUVNHGXH
p2NRMHVYMHWLOMNDWLMHOX



1DXLOLVPRNDNROHWHSWLFHNDNRSOLYDMXULEHQR]DERUDYLOLVPRMHGQRVWDYQR
XPLMHHGDLYLPRNDREUDD
1HSLWDMWRWLLYRWGDMHSLWDMWRWLGDMH
1H]QDOLSUDYRLYMHWLGDMPMHVWDLVNXVQLPD
1HNDWLWHDNLYRWQHEXGHRSUDYGDQMH]DORHYODGDQMH
1LMHRQDMRYMHNQDMGXHLYLRNRMLLPDQDMYHLEURMJRGLQDYHRQDMNRMLMH
VYRMLYRWQDMEROMHRVMHWLR1LWDQHXELMDWDNRVLJXUQRNDRLYRW
1LWDQLVPRGRQLMHOLQDRYDMVYLMHWWDNRGDQLWDQHPRHPRL]QMHJDL]QLMHWL
1LWNRVHQHEULQHNDNRELGREURLYLRYHNDNRGXJR
2ERHLYLQDRYRPVYLMHWXMHGQDYUVWDQDLYQLKLGLRWD]DSUDYREXGDODNRMH
VYLPDUJXPHQWLPD]GUDYHSDPHWLXVSUNRVMRXYLMHNJDMHQHNRSRYMHUHQMH
VSUDPSRMHGLQLKRVREDLVNOMXLYRSRWRPHGDOLVQHNLPVLPSDWL]LUDMXLOLQH
2QRWRMHRG]QDDMDWRQLMHLYRWYHLYRVW
2]ELOMDQMHLYRWDYHGUDXPMHWQRVW
3RWRYDQMHSUHPDLYRWXSUHQHVHQRQDLYRWLQMHJODVLXELMDQMHLYRWLQMDQLMH
]DEDYDQLWLVSRUW
3UDYRXPLMHHLYOMHQMDVDVWRMLVHXWRPHGDVHVYDNRGQHYQHVWYDUL
GRLYOMDYDMXNDRQHWRSRVHEQR6DPRMHRQDMVWYDUQRLYLRWNRMHXSR]QDR
VYLMHWOHLWDPQHVWUDQHLYRWDXVSRQHLSDGRYH

WRMHRYMHNLOLHPXVOXL"WRMHQMHJRYRGREURDWRQMHJRYR]OR"
7UDMQRVWQMHJRYDLYRWD"6WRJRGLQDYUORMHGXJRDSUHPDYMHQRVWLWHVX
JRGLQHNDRNDSPRUVNHYRGHLOL]UQRSLMHVNDLYRWRYMHNDQHHQLNDGD
XYHQXWLNDRWRYHQHOLHQDGLYRWRPRYMHNDSRVWRMDQRVYLMHWOLEOLVWDYD

3XQR]QDDNR]QDLYMHWL6MHDWLVH]QDLLYMHWL
6DPRMH]DEOXGDLYRWD]QDQMHMHVPUW
6DPRWLPRHLPRUDYODVWLWLPVQDJDPDGDWLVPLVDRVYRMHPLYRWX LDNR
WHQMD]DVLJXUQRXEORNLUDWUDHQMHVPLVOD 
6UHGLWLOMXGVNLVYLMHWWRMHWDNRGDLYRWEXGHSMHVPD
6WDURSDGDYUHPHQDVHPLMHQMDMXDQRYLLYRWFYDWHL]UXHYLQD
6WUDKRSRWRYDQMHSUHPDLYRWXQDMYLDMHLQVWDQFD2QRWRRGUHGLLPDVYRM
]QDDMLRQGDNDGDVHLQLJOXSLPLOLX]DOXGQLP
6YDNLWUHQXWDNXLYRWXMHNRUDNSUHPDVPUWL6YHWRRYMHNLPDGDWH]D
VYRMLYRW
6YLPLPRUDPRL]DLQDNUDMVDLYRWRP$OLMHGLQLQDLQGDVQMLPL]DHPR
QDNUDMMHYROMHWLJD

3XQR]QDDNR]QDLYMHWL6MHDWLVH]QDLLYMHWL
6DPRMH]DEOXGDLYRWD]QDQMHMHVPUW
6DPRWLPRHLPRUDYODVWLWLPVQDJDPDGDWLVPLVDRVYRMHPLYRWX LDNR
WHQMD]DVLJXUQRXEORNLUDWUDHQMHVPLVOD 
6UHGLWLOMXGVNLVYLMHWWRMHWDNRGDLYRWEXGHSMHVPD
6WDURSDGDYUHPHQDVHPLMHQMDMXDQRYLLYRWFYDWHL]UXHYLQD
6WUDKRSRWRYDQMHSUHPDLYRWXQDMYLDMHLQVWDQFD2QRWRRGUHGLLPDVYRM
]QDDMLRQGDNDGDVHLQLJOXSLPLOLX]DOXGQLP
6YDNLWUHQXWDNXLYRWXMHNRUDNSUHPDVPUWL6YHWRRYMHNLPDGDWH]D
VYRMLYRW
6YLPLPRUDPRL]DLQDNUDMVDLYRWRP$OLMHGLQLQDLQGDVQMLPL]DHPR
QDNUDMMHYROMHWLJD

WRMHRYMHNLOLHPXVOXL"WRMHQMHJRYRGREURDWRQMHJRYR]OR"
7UDMQRVWQMHJRYDLYRWD"6WRJRGLQDYUORMHGXJRDSUHPDYMHQRVWLWHVX
JRGLQHNDRNDSPRUVNHYRGHLOL]UQRSLMHVNDLYRWRYMHNDQHHQLNDGD
XYHQXWLNDRWRYHQHOLHQDGLYRWRPRYMHNDSRVWRMDQRVYLMHWOLEOLVWDYD

1DXLOLVPRNDNROHWHSWLFHNDNRSOLYDMXULEHQR]DERUDYLOLVPRMHGQRVWDYQR
XPLMHHGDLYLPRNDREUDD
1HSLWDMWRWLLYRWGDMHSLWDMWRWLGDMH
1H]QDOLSUDYRLYMHWLGDMPMHVWDLVNXVQLPD
1HNDWLWHDNLYRWQHEXGHRSUDYGDQMH]DORHYODGDQMH
1LMHRQDMRYMHNQDMGXHLYLRNRMLLPDQDMYHLEURMJRGLQDYHRQDMNRMLMH
VYRMLYRWQDMEROMHRVMHWLR1LWDQHXELMDWDNRVLJXUQRNDRLYRW
1LWDQLVPRGRQLMHOLQDRYDMVYLMHWWDNRGDQLWDQHPRHPRL]QMHJDL]QLMHWL
1LWNRVHQHEULQHNDNRELGREURLYLRYHNDNRGXJR
2ERHLYLQDRYRPVYLMHWXMHGQDYUVWDQDLYQLKLGLRWD]DSUDYREXGDODNRMH
VYLPDUJXPHQWLPD]GUDYHSDPHWLXVSUNRVMRXYLMHNJDMHQHNRSRYMHUHQMH
VSUDPSRMHGLQLKRVREDLVNOMXLYRSRWRPHGDOLVQHNLPVLPSDWL]LUDMXLOLQH
2QRWRMHRG]QDDMDWRQLMHLYRWYHLYRVW
2]ELOMDQMHLYRWDYHGUDXPMHWQRVW
3RWRYDQMHSUHPDLYRWXSUHQHVHQRQDLYRWLQMHJODVLXELMDQMHLYRWLQMDQLMH
]DEDYDQLWLVSRUW
3UDYRXPLMHHLYOMHQMDVDVWRMLVHXWRPHGDVHVYDNRGQHYQHVWYDUL
GRLYOMDYDMXNDRQHWRSRVHEQR6DPRMHRQDMVWYDUQRLYLRWNRMHXSR]QDR
VYLMHWOHLWDPQHVWUDQHLYRWDXVSRQHLSDGRYH






1DXLOLVPRNDNROHWHSWLFHNDNRSOLYDMXULEHQR]DERUDYLOLVPRMHGQRVWDYQR
XPLMHHGDLYLPRNDREUDD
1HSLWDMWRWLLYRWGDMHSLWDMWRWLGDMH
1H]QDOLSUDYRLYMHWLGDMPMHVWDLVNXVQLPD
1HNDWLWHDNLYRWQHEXGHRSUDYGDQMH]DORHYODGDQMH
1LMHRQDMRYMHNQDMGXHLYLRNRMLLPDQDMYHLEURMJRGLQDYHRQDMNRMLMH
VYRMLYRWQDMEROMHRVMHWLR1LWDQHXELMDWDNRVLJXUQRNDRLYRW
1LWDQLVPRGRQLMHOLQDRYDMVYLMHWWDNRGDQLWDQHPRHPRL]QMHJDL]QLMHWL
1LWNRVHQHEULQHNDNRELGREURLYLRYHNDNRGXJR
2ERHLYLQDRYRPVYLMHWXMHGQDYUVWDQDLYQLKLGLRWD]DSUDYREXGDODNRMH
VYLPDUJXPHQWLPD]GUDYHSDPHWLXVSUNRVMRXYLMHNJDMHQHNRSRYMHUHQMH
VSUDPSRMHGLQLKRVREDLVNOMXLYRSRWRPHGDOLVQHNLPVLPSDWL]LUDMXLOLQH
2QRWRMHRG]QDDMDWRQLMHLYRWYHLYRVW
2]ELOMDQMHLYRWDYHGUDXPMHWQRVW
3RWRYDQMHSUHPDLYRWXSUHQHVHQRQDLYRWLQMHJODVLXELMDQMHLYRWLQMDQLMH
]DEDYDQLWLVSRUW
3UDYRXPLMHHLYOMHQMDVDVWRMLVHXWRPHGDVHVYDNRGQHYQHVWYDUL
GRLYOMDYDMXNDRQHWRSRVHEQR6DPRMHRQDMVWYDUQRLYLRWNRMHXSR]QDR
VYLMHWOHLWDPQHVWUDQHLYRWDXVSRQHLSDGRYH

WRMHRYMHNLOLHPXVOXL"WRMHQMHJRYRGREURDWRQMHJRYR]OR"
7UDMQRVWQMHJRYDLYRWD"6WRJRGLQDYUORMHGXJRDSUHPDYMHQRVWLWHVX
JRGLQHNDRNDSPRUVNHYRGHLOL]UQRSLMHVNDLYRWRYMHNDQHHQLNDGD
XYHQXWLNDRWRYHQHOLHQDGLYRWRPRYMHNDSRVWRMDQRVYLMHWOLEOLVWDYD

3XQR]QDDNR]QDLYMHWL6MHDWLVH]QDLLYMHWL
6DPRMH]DEOXGDLYRWD]QDQMHMHVPUW
6DPRWLPRHLPRUDYODVWLWLPVQDJDPDGDWLVPLVDRVYRMHPLYRWX LDNR
WHQMD]DVLJXUQRXEORNLUDWUDHQMHVPLVOD 
6UHGLWLOMXGVNLVYLMHWWRMHWDNRGDLYRWEXGHSMHVPD
6WDURSDGDYUHPHQDVHPLMHQMDMXDQRYLLYRWFYDWHL]UXHYLQD
6WUDKRSRWRYDQMHSUHPDLYRWXQDMYLDMHLQVWDQFD2QRWRRGUHGLLPDVYRM
]QDDMLRQGDNDGDVHLQLJOXSLPLOLX]DOXGQLP
6YDNLWUHQXWDNXLYRWXMHNRUDNSUHPDVPUWL6YHWRRYMHNLPDGDWH]D
VYRMLYRW
6YLPLPRUDPRL]DLQDNUDMVDLYRWRP$OLMHGLQLQDLQGDVQMLPL]DHPR
QDNUDMMHYROMHWLJD

3XQR]QDDNR]QDLYMHWL6MHDWLVH]QDLLYMHWL
6DPRMH]DEOXGDLYRWD]QDQMHMHVPUW
6DPRWLPRHLPRUDYODVWLWLPVQDJDPDGDWLVPLVDRVYRMHPLYRWX LDNR
WHQMD]DVLJXUQRXEORNLUDWUDHQMHVPLVOD 
6UHGLWLOMXGVNLVYLMHWWRMHWDNRGDLYRWEXGHSMHVPD
6WDURSDGDYUHPHQDVHPLMHQMDMXDQRYLLYRWFYDWHL]UXHYLQD
6WUDKRSRWRYDQMHSUHPDLYRWXQDMYLDMHLQVWDQFD2QRWRRGUHGLLPDVYRM
]QDDMLRQGDNDGDVHLQLJOXSLPLOLX]DOXGQLP
6YDNLWUHQXWDNXLYRWXMHNRUDNSUHPDVPUWL6YHWRRYMHNLPDGDWH]D
VYRMLYRW
6YLPLPRUDPRL]DLQDNUDMVDLYRWRP$OLMHGLQLQDLQGDVQMLPL]DHPR
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LYRWQHPDGUXJRJVPLVODRVLPRQRJNRMLPXWLGDMH
LYRWQLMHQLWDGUXJRRGRSKRHQMDVDVYLMHWRPLYRWQRVLXVHELQHNL
GXEOML]DJRQHWQLMLVPLVDRLMDVHWDMQDNULMHVRQXVWUDQXOMXGVNLKYULMHGQRVWL
LYRWSRVWDYOMDFLOMHYH]QDQRVWL]QDQRVWRVYMHWOMXMHSXWLYRWDLYRWWHN
NRPELQDFLMRPRELMXNRPSRQHQDWDSRVWDQHSRGQROMLY
LYRWVYDNRJRYMHNDMHSXWNVHELVDPRPHSRNXDMSXWDQDJRYMHWDMQHNH
VWD]H6YDWNRQRVLVDVRERPRVWDWNHVYRJURHQMDVOX]LMDMDQHOMXVNHMHGQRJ
SUDVYLMHWDVYHGRNUDMD6YDWNRMHGMHORSULURGHXVPMHUXRYMHND$VYLPDVX
SRGULMHWOD]DMHGQLNDPDMNHLVWHVYLPLGROD]LPRL]LVWRJGULMHODDOLVYDWNR
NDRSRNXDML]DPDKL]GXELQHWHLYODVWLWXFLOMX0RHPRVHPHXVREQR
UD]XPMHWLDOLVYDWNRPRHWXPDLWLVDPRVHEH
LYRWWLSUROD]LXHOML]DRQLPWRQHPDLRSODNLYDQMXRQRJDWRYLH
QHPD
LYRWWUHEDSRVYHWLWLLVWLQL
LYRWYHLQHMHEMHDQMHRGVDPLKVHEH
LYRWEDUHPOMXGVNLQLMHPRJXEH]LGHDODLOLGUXNLMHUHHQRLGHDOMH
RUJDQVNLVDVWDYQLGLRLYRWD6YHWRWLMHGREURXLYRWXLOLMHQH]DNRQLWRLOL
QHPRUDOQRLOLSDNGHEOMD
o1LMHQDVEULJDWRWDPRQLVPRELOLSULMHURHQMD=DWRVHRQGDEULQXWLWR
WXYLHQHHPRELWLQDNRQVPUWL"1LVPRURHQLVDPR]DVHEH
p%HVNRULVQRMHVWDURVWLSURGXDYDWLLYRWPODGRVWWUHEDSURGXDYDWL



QHUD]XPLMHYDQMHQRYLKLGHMDVWHUHRWLSQRVWXPLOMHQMXLNRQIRUPL]DPX
]QDQMXEDUGMHORPLQRSRVOMHGLFDGXHYQLKVKHPDLRNYLUDNRMLQH]DGULYRP
VQDJRPDVLPLOLUDMXQRYDLVNXVWYDLSULODJRDYDMXLK
'XJRLYMHWLELKWMHORVYHDOLVWDUMHWLQLMHGDQRYMHN
'XOMLQDGDQDQHLQLVWDURVWDVQRP
-HGQDMHRGQDMYHLK]DODVWDURVWLWRYLHQHPDSRYMHUHQMDXVHEH
-HGQDRGWHRULMDVWDUHQMDGULGDMHSRYHDQDNROLLQDNDOFLMDXVWDQLFL
RVQRYQLX]URNGHJHQHUDWLYQLKSURPMHQDLNRQDQHVPUWLVWDQLFH
.ROLNRMHRYMHNVWDUYLGLSROLFLPDRQLKNRMHMHSR]QDYDRXPODGRVWL
0QRJLELKWMHOLLYMHWLDGDQHVWDUHD]DSUDYRVWDUHGDLQHLYH
0XGURVWVWDURVWLMHSUHWHQRXVSRVREQRVWLGDREQDYOMDXWYUHQHLLVSUDYQH
X]URNHGDVHUD]XPLMHXGREURSR]QDWDSLWDQMDLVQMLPDXLQNRYLWREDUDWD
1DVXSURWUDVSUDYOMDNRPDUXPODGHLVWDULMLVXDVWRKOHSQL
2VWDUMHWLQLMHXPLMHHYHSRGQLMHWLVWDURVW
2VWDUMHWL]QDLGDRYMHNSRLQMHYLGMHWL
3RVOLMHRQLKYUORPODGLKQDMVHELQLMLVXRQLYHRPDVWDUL
3UHGQRVWVWDUHQMDMHXWRPHGDRYMHNSRVWDQHRWSRUDQQDPUQMXXYUHGH
NOHYHWDQMHDSULMHPOMLYLMLQDOMXEDYLGREURKRWQRVW
6DVWDURXGROD]LLVNXVWYR
6DPRQHNLOMXGL]QDMXELWLVWDUL
6LMHGHVXNRVHSUHNUDVQDNUXQD
6WDUMHRQDMWNRSUHVWDQHXLWL%H]RE]LUDMHOLGYDGHVHWLOLRVDPGHVHWJRGLQD
VWDU
6WDUMHVDPRRQDMWNRQHPDYLHHOMHGDQHWRQDXLQDYXNDRMHSODKWXSUHNR
OLFDLNDRGDMHPUWDY
6WDUFLUDGRGDMXGREUHVDYMHWHNDNRELVHXWMHLOLWRYLHQHPRJXGDYDWLORH
SULPMHUH
6WDUFLVXGUXJLSXWGMHFD
6WDULOMXGLPRJXELWLRSDVQLMHULPQLMHVWDORGREXGXQRVWL
6WDULOMXGLQHPDMXSRWRYDQMDSUHPDGUXJLPDRQLVXXSR]QDOLLYRW
6WDULVHGUHREUD]DFDYHRWUFDQLKLEDQDOQLK0HXWLPPUWYLRNDPHQMHQL
REOLFLXSRWULMHEOMHQLQDLQLVWYDUDQMDQHPRQLVXLQH]DQLPOMLYLEH]GXKDNRML
RLYOMDYDDSURJUDPVNHUHYROXFLMHLRGMHFLQHVWDORHQRVWLQLVXXYMHUHQLEH]
XQXWUDQMHJGRJDDMDEH]SURLYOMDYDQMDEH]WHGQMHXUL]QLFLNRMD
GR]YROMDYDQHWRUHL

6WDULVHGUHREUD]DFDYHRWUFDQLKLEDQDOQLK0HXWLPPUWYLRNDPHQMHQL
REOLFLXSRWULMHEOMHQLQDLQLVWYDUDQMDQHPRQLVXLQH]DQLPOMLYLEH]GXKDNRML
RLYOMDYDDSURJUDPVNHUHYROXFLMHLRGMHFLQHVWDORHQRVWLQLVXXYMHUHQLEH]
XQXWUDQMHJGRJDDMDEH]SURLYOMDYDQMDEH]WHGQMHXUL]QLFLNRMD
GR]YROMDYDQHWRUHL
6WDULOMXGLQHPDMXSRWRYDQMDSUHPDGUXJLPDRQLVXXSR]QDOLLYRW
6WDULOMXGLPRJXELWLRSDVQLMHULPQLMHVWDORGREXGXQRVWL
6WDUFLVXGUXJLSXWGMHFD
6WDUFLUDGRGDMXGREUHVDYMHWHNDNRELVHXWMHLOLWRYLHQHPRJXGDYDWLORH
SULPMHUH
'XJRLYMHWLELKWMHORVYHDOLVWDUMHWLQLMHGDQRYMHN
'XOMLQDGDQDQHLQLVWDURVWDVQRP
-HGQDMHRGQDMYHLK]DODVWDURVWLWRYLHQHPDSRYMHUHQMDXVHEH
-HGQDRGWHRULMDVWDUHQMDGULGDMHSRYHDQDNROLLQDNDOFLMDXVWDQLFL
RVQRYQLX]URNGHJHQHUDWLYQLKSURPMHQDLNRQDQHVPUWLVWDQLFH
.ROLNRMHRYMHNVWDUYLGLSROLFLPDRQLKNRMHMHSR]QDYDRXPODGRVWL
0QRJLELKWMHOLLYMHWLDGDQHVWDUHD]DSUDYRVWDUHGDLQHLYH
0XGURVWVWDURVWLMHSUHWHQRXVSRVREQRVWLGDREQDYOMDXWYUHQHLLVSUDYQH
X]URNHGDVHUD]XPLMHXGREURSR]QDWDSLWDQMDLVQMLPDXLQNRYLWREDUDWD
1DVXSURWUDVSUDYOMDNRPDUXPODGHLVWDULMLVXDVWRKOHSQL
2VWDUMHWLQLMHXPLMHHYHSRGQLMHWLVWDURVW
2VWDUMHWL]QDLGDRYMHNSRLQMHYLGMHWL
3RVOLMHRQLKYUORPODGLKQDMVHELQLMLVXRQLYHRPDVWDUL
3UHGQRVWVWDUHQMDMHXWRPHGDRYMHNSRVWDQHRWSRUDQQDPUQMXXYUHGH
NOHYHWDQMHDSULMHPOMLYLMLQDOMXEDYLGREURKRWQRVW
6DVWDURXGROD]LLVNXVWYR
6DPRQHNLOMXGL]QDMXELWLVWDUL
6LMHGHVXNRVHSUHNUDVQDNUXQD
6WDUMHRQDMWNRSUHVWDQHXLWL%H]RE]LUDMHOLGYDGHVHWLOLRVDPGHVHWJRGLQD
VWDU
6WDUMHVDPRRQDMWNRQHPDYLHHOMHGDQHWRQDXLQDYXNDRMHSODKWXSUHNR
OLFDLNDRGDMHPUWDY
QHUD]XPLMHYDQMHQRYLKLGHMDVWHUHRWLSQRVWXPLOMHQMXLNRQIRUPL]DPX
]QDQMXEDUGMHORPLQRSRVOMHGLFDGXHYQLKVKHPDLRNYLUDNRMLQH]DGULYRP
VQDJRPDVLPLOLUDMXQRYDLVNXVWYDLSULODJRDYDMXLK





QHUD]XPLMHYDQMHQRYLKLGHMDVWHUHRWLSQRVWXPLOMHQMXLNRQIRUPL]DPX
]QDQMXEDUGMHORPLQRSRVOMHGLFDGXHYQLKVKHPDLRNYLUDNRMLQH]DGULYRP
VQDJRPDVLPLOLUDMXQRYDLVNXVWYDLSULODJRDYDMXLK
'XJRLYMHWLELKWMHORVYHDOLVWDUMHWLQLMHGDQRYMHN
'XOMLQDGDQDQHLQLVWDURVWDVQRP
-HGQDMHRGQDMYHLK]DODVWDURVWLWRYLHQHPDSRYMHUHQMDXVHEH
-HGQDRGWHRULMDVWDUHQMDGULGDMHSRYHDQDNROLLQDNDOFLMDXVWDQLFL
RVQRYQLX]URNGHJHQHUDWLYQLKSURPMHQDLNRQDQHVPUWLVWDQLFH
.ROLNRMHRYMHNVWDUYLGLSROLFLPDRQLKNRMHMHSR]QDYDRXPODGRVWL
0QRJLELKWMHOLLYMHWLDGDQHVWDUHD]DSUDYRVWDUHGDLQHLYH
0XGURVWVWDURVWLMHSUHWHQRXVSRVREQRVWLGDREQDYOMDXWYUHQHLLVSUDYQH
X]URNHGDVHUD]XPLMHXGREURSR]QDWDSLWDQMDLVQMLPDXLQNRYLWREDUDWD
1DVXSURWUDVSUDYOMDNRPDUXPODGHLVWDULMLVXDVWRKOHSQL
2VWDUMHWLQLMHXPLMHHYHSRGQLMHWLVWDURVW
2VWDUMHWL]QDLGDRYMHNSRLQMHYLGMHWL
3RVOLMHRQLKYUORPODGLKQDMVHELQLMLVXRQLYHRPDVWDUL
3UHGQRVWVWDUHQMDMHXWRPHGDRYMHNSRVWDQHRWSRUDQQDPUQMXXYUHGH
NOHYHWDQMHDSULMHPOMLYLMLQDOMXEDYLGREURKRWQRVW
6DVWDURXGROD]LLVNXVWYR
6DPRQHNLOMXGL]QDMXELWLVWDUL
6LMHGHVXNRVHSUHNUDVQDNUXQD
6WDUMHRQDMWNRSUHVWDQHXLWL%H]RE]LUDMHOLGYDGHVHWLOLRVDPGHVHWJRGLQD
VWDU
6WDUMHVDPRRQDMWNRQHPDYLHHOMHGDQHWRQDXLQDYXNDRMHSODKWXSUHNR
OLFDLNDRGDMHPUWDY
6WDUFLUDGRGDMXGREUHVDYMHWHNDNRELVHXWMHLOLWRYLHQHPRJXGDYDWLORH
SULPMHUH
6WDUFLVXGUXJLSXWGMHFD
6WDULOMXGLPRJXELWLRSDVQLMHULPQLMHVWDORGREXGXQRVWL
6WDULOMXGLQHPDMXSRWRYDQMDSUHPDGUXJLPDRQLVXXSR]QDOLLYRW
6WDULVHGUHREUD]DFDYHRWUFDQLKLEDQDOQLK0HXWLPPUWYLRNDPHQMHQL
REOLFLXSRWULMHEOMHQLQDLQLVWYDUDQMDQHPRQLVXLQH]DQLPOMLYLEH]GXKDNRML
RLYOMDYDDSURJUDPVNHUHYROXFLMHLRGMHFLQHVWDORHQRVWLQLVXXYMHUHQLEH]
XQXWUDQMHJGRJDDMDEH]SURLYOMDYDQMDEH]WHGQMHXUL]QLFLNRMD
GR]YROMDYDQHWRUHL


6WDULVHGUHREUD]DFDYHRWUFDQLKLEDQDOQLK0HXWLPPUWYLRNDPHQMHQL
REOLFLXSRWULMHEOMHQLQDLQLVWYDUDQMDQHPRQLVXLQH]DQLPOMLYLEH]GXKDNRML
RLYOMDYDDSURJUDPVNHUHYROXFLMHLRGMHFLQHVWDORHQRVWLQLVXXYMHUHQLEH]
XQXWUDQMHJGRJDDMDEH]SURLYOMDYDQMDEH]WHGQMHXUL]QLFLNRMD
GR]YROMDYDQHWRUHL
6WDULOMXGLQHPDMXSRWRYDQMDSUHPDGUXJLPDRQLVXXSR]QDOLLYRW
6WDULOMXGLPRJXELWLRSDVQLMHULPQLMHVWDORGREXGXQRVWL
6WDUFLVXGUXJLSXWGMHFD
6WDUFLUDGRGDMXGREUHVDYMHWHNDNRELVHXWMHLOLWRYLHQHPRJXGDYDWLORH
SULPMHUH
'XJRLYMHWLELKWMHORVYHDOLVWDUMHWLQLMHGDQRYMHN
'XOMLQDGDQDQHLQLVWDURVWDVQRP
-HGQDMHRGQDMYHLK]DODVWDURVWLWRYLHQHPDSRYMHUHQMDXVHEH
-HGQDRGWHRULMDVWDUHQMDGULGDMHSRYHDQDNROLLQDNDOFLMDXVWDQLFL
RVQRYQLX]URNGHJHQHUDWLYQLKSURPMHQDLNRQDQHVPUWLVWDQLFH
.ROLNRMHRYMHNVWDUYLGLSROLFLPDRQLKNRMHMHSR]QDYDRXPODGRVWL
0QRJLELKWMHOLLYMHWLDGDQHVWDUHD]DSUDYRVWDUHGDLQHLYH
0XGURVWVWDURVWLMHSUHWHQRXVSRVREQRVWLGDREQDYOMDXWYUHQHLLVSUDYQH
X]URNHGDVHUD]XPLMHXGREURSR]QDWDSLWDQMDLVQMLPDXLQNRYLWREDUDWD
1DVXSURWUDVSUDYOMDNRPDUXPODGHLVWDULMLVXDVWRKOHSQL
2VWDUMHWLQLMHXPLMHHYHSRGQLMHWLVWDURVW
2VWDUMHWL]QDLGDRYMHNSRLQMHYLGMHWL
3RVOLMHRQLKYUORPODGLKQDMVHELQLMLVXRQLYHRPDVWDUL
3UHGQRVWVWDUHQMDMHXWRPHGDRYMHNSRVWDQHRWSRUDQQDPUQMXXYUHGH
NOHYHWDQMHDSULMHPOMLYLMLQDOMXEDYLGREURKRWQRVW
6DVWDURXGROD]LLVNXVWYR
6DPRQHNLOMXGL]QDMXELWLVWDUL
6LMHGHVXNRVHSUHNUDVQDNUXQD
6WDUMHRQDMWNRSUHVWDQHXLWL%H]RE]LUDMHOLGYDGHVHWLOLRVDPGHVHWJRGLQD
VWDU
6WDUMHVDPRRQDMWNRQHPDYLHHOMHGDQHWRQDXLQDYXNDRMHSODKWXSUHNR
OLFDLNDRGDMHPUWDY
QHUD]XPLMHYDQMHQRYLKLGHMDVWHUHRWLSQRVWXPLOMHQMXLNRQIRUPL]DPX
]QDQMXEDUGMHORPLQRSRVOMHGLFDGXHYQLKVKHPDLRNYLUDNRMLQH]DGULYRP
VQDJRPDVLPLOLUDMXQRYDLVNXVWYDLSULODJRDYDMXLK



6WDULMLOMXGLXSUDYLOX
x SRWDMQRFLMHQHOMXGHNRMLVXXVWDQMXYLGMHWLLUHLLVWLQX
x RELQRVHSURWLYHQRYRWDULMDPDMHUVXLPVHQD]RULGXJRWUDMQRP
SUDNVRPXVWDOLOL
x HVWRQDVLOQRXWXYOMXMXGLVFLSOLQX1MLKVHSRQHNDGPRUDPRERMDWL
6WDULOMXGLSUHYLH]DPMHUDMXSUHGXJRUD]PLOMDMXSUHPDORULVNLUDMXSUHEU]R
VHNDMXDULMHWNRWMHUDMXVWYDUGRNUDMDYHVH]DGRYROMDYDMXRVUHGQMLP
XVSMHKRP

6WDURVWMHQHNDGDELODSULYLOHJLMDERJDWLMLKVORMHYDGUXWYD
 WDULMDJHQHUDFLMDLPDVYRMHXKRGDQHQRUPHLQMLKRYDVWDURVWQHGR]YROMDYD
6
PODGHLGDVXYLHODNRRVORERGHVYRMPRUDOQLNRGHNV1DYLGLNXMHQRYLMDN
VXNREWRHVHGRJRGLWLXEXGXQRVWL"
6WDULPRNDGDQDVVMHDQMHSRLQMHUDGRYDWLDVWDULVPRNDGDQDVRQREROL
6WDUMHWLMHORDQDYLNDNRMX]DSRVOHQRYMHNQHPRHQLVWHL
6WDURVWMHGLYQDVWYDUDNRQLVWH]DERUDYLOLWR]QDL]DSRHWL
6WDURVWMHQDSRUQDQDMYLH]DPODHNRMLVQMRPLPDMXSRVOD
6WDURVWMHQHL]OMHLYDEROHVW
6WDURVWMHRGSULURGHGRVWDEUEOMDYDLQLVHNDRGDVYLVWDUFLUDGRJRYRUH
6WDURVWMHRVPDWUDQLFD
6WDURVWQHXYDRGJOXSRVWL
6WDURVWVPDWUDWLSDGRPMHGQDNRMHQHGROLQRNDRLGDVHXPODGRVWLYLGLVDPR
REHDQMH6YDNDMHGREVSRVREQD]DSRVHEQRVDYUHQVWYR
WRMHRYMHNVWDULMLWRSRVWDMHVOLQLMLVHEL
8VWDURVWLXORJXJUDRVMHDMVLJXUQRVWLXLYRWXSDVWDULMDRVREDXVWDMHSURWLY
VYDNRJDWNRUHPHWLQMHJRYPLUWRMHVWWNRQDRYDMLOLRQDMQDLQWUDLQHNL
GUXJLVPLVDRSRVWRMHHJD1XQRMHGDRQGROD]LXVXNREVPODGHLNRG
NRMLKMHHOMD]DQRYLPMDDRGSRWUHEH]DVLJXUQRX7RPHVHVGUXJHVWUDQH
SULGUXXMHRNROQRVWWRVHPODGHSRSULURGLVWYDULQDMWHHPLULVDVLWXDFLMRP
UXWLQVNRJSURJUDPLUDQMDRSHJSRRVWYDUHQMDLHNVSORDWDFLMHNRMXQDPHHL
XYUXMHVYHREXKYDWQDELURNUDWL]DFLMDLQGXVWULMVNRJGUXWYD
6WYDUDODNLQHPLULWUDHQMHQRYRJSUDYDVXVXSURWQRVWHWDEOLUDQRJ
ELURNUDWVNRJHWRVD0ODGLOMXGLUHGRYLWRWYRUHSUYHUHGRYHRQLKVQDJDNRMH
GROD]HVQRYLPSRWUHEDPDDXVPMHUHQHVXSURWLYSRVWRMHLKNRQVWHODFLMD
NRMHXREUDQLVYRMLKNXOWXUQLKREUD]DFDYUHSURSDJDQGXLLQGRNWULQDFLMX
QHSRVOXQLKQDWDMQDLQWRLVWLXVWDOQRVWVWDELOQRVWLQHSURPMHQMLYRVWLGHMD
QDNRMLPDVHSRVWRMHLVXVWDY]DVQLYD'RNMHDYDQJDUGQDNXOWXUD
VXEYHU]LYQDXRGQRVXQDSRVWRMHLVXVWDYLQMHJRYHYUHGQRWHGRWOHMH

6WDURVWMHQHNDGDELODSULYLOHJLMDERJDWLMLKVORMHYDGUXWYD
6WDULMDJHQHUDFLMDLPDVYRMHXKRGDQHQRUPHLQMLKRYDVWDURVWQHGR]YROMDYD
PODGHLGDVXYLHODNRRVORERGHVYRMPRUDOQLNRGHNV1DYLGLNXMHQRYLMDN
VXNREWRHVHGRJRGLWLXEXGXQRVWL"
6WDULPRNDGDQDVVMHDQMHSRLQMHUDGRYDWLDVWDULVPRNDGDQDVRQREROL
6WDUMHWLMHORDQDYLNDNRMX]DSRVOHQRYMHNQHPRHQLVWHL
6WDURVWMHGLYQDVWYDUDNRQLVWH]DERUDYLOLWR]QDL]DSRHWL
6WDURVWMHQDSRUQDQDMYLH]DPODHNRMLVQMRPLPDMXSRVOD
6WDURVWMHQHL]OMHLYDEROHVW
6WDURVWMHRGSULURGHGRVWDEUEOMDYDLQLVHNDRGDVYLVWDUFLUDGRJRYRUH
6WDURVWMHRVPDWUDQLFD
6WDURVWQHXYDRGJOXSRVWL
6WDURVWVPDWUDWLSDGRPMHGQDNRMHQHGROLQRNDRLGDVHXPODGRVWLYLGLVDPR
REHDQMH6YDNDMHGREVSRVREQD]DSRVHEQRVDYUHQVWYR
WRMHRYMHNVWDULMLWRSRVWDMHVOLQLMLVHEL
8VWDURVWLXORJXJUDRVMHDMVLJXUQRVWLXLYRWXSDVWDULMDRVREDXVWDMHSURWLY
VYDNRJDWNRUHPHWLQMHJRYPLUWRMHVWWNRQDRYDMLOLRQDMQDLQWUDLQHNL
GUXJLVPLVDRSRVWRMHHJD1XQRMHGDRQGROD]LXVXNREVPODGHLNRG
NRMLKMHHOMD]DQRYLPMDDRGSRWUHEH]DVLJXUQRX7RPHVHVGUXJHVWUDQH
SULGUXXMHRNROQRVWWRVHPODGHSRSULURGLVWYDULQDMWHHPLULVDVLWXDFLMRP
UXWLQVNRJSURJUDPLUDQMDRSHJSRRVWYDUHQMDLHNVSORDWDFLMHNRMXQDPHHL
XYUXMHVYHREXKYDWQDELURNUDWL]DFLMDLQGXVWULMVNRJGUXWYD
6WYDUDODNLQHPLULWUDHQMHQRYRJSUDYDVXVXSURWQRVWHWDEOLUDQRJ
ELURNUDWVNRJHWRVD0ODGLOMXGLUHGRYLWRWYRUHSUYHUHGRYHRQLKVQDJDNRMH
GROD]HVQRYLPSRWUHEDPDDXVPMHUHQHVXSURWLYSRVWRMHLKNRQVWHODFLMD
NRMHXREUDQLVYRMLKNXOWXUQLKREUD]DFDYUHSURSDJDQGXLLQGRNWULQDFLMX
QHSRVOXQLKQDWDMQDLQWRLVWLXVWDOQRVWVWDELOQRVWLQHSURPMHQMLYRVWLGHMD
QDNRMLPDVHSRVWRMHLVXVWDY]DVQLYD'RNMHDYDQJDUGQDNXOWXUD
VXEYHU]LYQDXRGQRVXQDSRVWRMHLVXVWDYLQMHJRYHYUHGQRWHGRWOHMH

6WDULMLOMXGLXSUDYLOX
x SRWDMQRFLMHQHOMXGHNRMLVXXVWDQMXYLGMHWLLUHLLVWLQX
x RELQRVHSURWLYHQRYRWDULMDPDMHUVXLPVHQD]RULGXJRWUDMQRP
SUDNVRPXVWDOLOL
x HVWRQDVLOQRXWXYOMXMXGLVFLSOLQX1MLKVHSRQHNDGPRUDPRERMDWL
6WDULOMXGLSUHYLH]DPMHUDMXSUHGXJRUD]PLOMDMXSUHPDORULVNLUDMXSUHEU]R
VHNDMXDULMHWNRWMHUDMXVWYDUGRNUDMDYHVH]DGRYROMDYDMXRVUHGQMLP
XVSMHKRP






6WDULMLOMXGLXSUDYLOX
x SRWDMQRFLMHQHOMXGHNRMLVXXVWDQMXYLGMHWLLUHLLVWLQX
x RELQRVHSURWLYHQRYRWDULMDPDMHUVXLPVHQD]RULGXJRWUDMQRP
SUDNVRPXVWDOLOL
x HVWRQDVLOQRXWXYOMXMXGLVFLSOLQX1MLKVHSRQHNDGPRUDPRERMDWL
6WDULOMXGLSUHYLH]DPMHUDMXSUHGXJRUD]PLOMDMXSUHPDORULVNLUDMXSUHEU]R
VHNDMXDULMHWNRWMHUDMXVWYDUGRNUDMDYHVH]DGRYROMDYDMXRVUHGQMLP
XVSMHKRP

 WDURVWMHQHNDGDELODSULYLOHJLMDERJDWLMLKVORMHYDGUXWYD
6
6WDULMDJHQHUDFLMDLPDVYRMHXKRGDQHQRUPHLQMLKRYDVWDURVWQHGR]YROMDYD
PODGHLGDVXYLHODNRRVORERGHVYRMPRUDOQLNRGHNV1DYLGLNXMHQRYLMDN
VXNREWRHVHGRJRGLWLXEXGXQRVWL"
6WDULPRNDGDQDVVMHDQMHSRLQMHUDGRYDWLDVWDULVPRNDGDQDVRQREROL
6WDUMHWLMHORDQDYLNDNRMX]DSRVOHQRYMHNQHPRHQLVWHL
6WDURVWMHGLYQDVWYDUDNRQLVWH]DERUDYLOLWR]QDL]DSRHWL
6WDURVWMHQDSRUQDQDMYLH]DPODHNRMLVQMRPLPDMXSRVOD
6WDURVWMHQHL]OMHLYDEROHVW
6WDURVWMHRGSULURGHGRVWDEUEOMDYDLQLVHNDRGDVYLVWDUFLUDGRJRYRUH
6WDURVWMHRVPDWUDQLFD
6WDURVWQHXYDRGJOXSRVWL
6WDURVWVPDWUDWLSDGRPMHGQDNRMHQHGROLQRNDRLGDVHXPODGRVWLYLGLVDPR
REHDQMH6YDNDMHGREVSRVREQD]DSRVHEQRVDYUHQVWYR
WRMHRYMHNVWDULMLWRSRVWDMHVOLQLMLVHEL
8VWDURVWLXORJXJUDRVMHDMVLJXUQRVWLXLYRWXSDVWDULMDRVREDXVWDMHSURWLY
VYDNRJDWNRUHPHWLQMHJRYPLUWRMHVWWNRQDRYDMLOLRQDMQDLQWUDLQHNL
GUXJLVPLVDRSRVWRMHHJD1XQRMHGDRQGROD]LXVXNREVPODGHLNRG
NRMLKMHHOMD]DQRYLPMDDRGSRWUHEH]DVLJXUQRX7RPHVHVGUXJHVWUDQH
SULGUXXMHRNROQRVWWRVHPODGHSRSULURGLVWYDULQDMWHHPLULVDVLWXDFLMRP
UXWLQVNRJSURJUDPLUDQMDRSHJSRRVWYDUHQMDLHNVSORDWDFLMHNRMXQDPHHL
XYUXMHVYHREXKYDWQDELURNUDWL]DFLMDLQGXVWULMVNRJGUXWYD
6WYDUDODNLQHPLULWUDHQMHQRYRJSUDYDVXVXSURWQRVWHWDEOLUDQRJ
ELURNUDWVNRJHWRVD0ODGLOMXGLUHGRYLWRWYRUHSUYHUHGRYHRQLKVQDJDNRMH
GROD]HVQRYLPSRWUHEDPDDXVPMHUHQHVXSURWLYSRVWRMHLKNRQVWHODFLMD
NRMHXREUDQLVYRMLKNXOWXUQLKREUD]DFDYUHSURSDJDQGXLLQGRNWULQDFLMX
QHSRVOXQLKQDWDMQDLQWRLVWLXVWDOQRVWVWDELOQRVWLQHSURPMHQMLYRVWLGHMD
QDNRMLPDVHSRVWRMHLVXVWDY]DVQLYD'RNMHDYDQJDUGQDNXOWXUD
VXEYHU]LYQDXRGQRVXQDSRVWRMHLVXVWDYLQMHJRYHYUHGQRWHGRWOHMH

6WDURVWMHQHNDGDELODSULYLOHJLMDERJDWLMLKVORMHYDGUXWYD
6WDULMDJHQHUDFLMDLPDVYRMHXKRGDQHQRUPHLQMLKRYDVWDURVWQHGR]YROMDYD
PODGHLGDVXYLHODNRRVORERGHVYRMPRUDOQLNRGHNV1DYLGLNXMHQRYLMDN
VXNREWRHVHGRJRGLWLXEXGXQRVWL"
6WDULPRNDGDQDVVMHDQMHSRLQMHUDGRYDWLDVWDULVPRNDGDQDVRQREROL
6WDUMHWLMHORDQDYLNDNRMX]DSRVOHQRYMHNQHPRHQLVWHL
6WDURVWMHGLYQDVWYDUDNRQLVWH]DERUDYLOLWR]QDL]DSRHWL
6WDURVWMHQDSRUQDQDMYLH]DPODHNRMLVQMRPLPDMXSRVOD
6WDURVWMHQHL]OMHLYDEROHVW
6WDURVWMHRGSULURGHGRVWDEUEOMDYDLQLVHNDRGDVYLVWDUFLUDGRJRYRUH
6WDURVWMHRVPDWUDQLFD
6WDURVWQHXYDRGJOXSRVWL
6WDURVWVPDWUDWLSDGRPMHGQDNRMHQHGROLQRNDRLGDVHXPODGRVWLYLGLVDPR
REHDQMH6YDNDMHGREVSRVREQD]DSRVHEQRVDYUHQVWYR
WRMHRYMHNVWDULMLWRSRVWDMHVOLQLMLVHEL
8VWDURVWLXORJXJUDRVMHDMVLJXUQRVWLXLYRWXSDVWDULMDRVREDXVWDMHSURWLY
VYDNRJDWNRUHPHWLQMHJRYPLUWRMHVWWNRQDRYDMLOLRQDMQDLQWUDLQHNL
GUXJLVPLVDRSRVWRMHHJD1XQRMHGDRQGROD]LXVXNREVPODGHLNRG
NRMLKMHHOMD]DQRYLPMDDRGSRWUHEH]DVLJXUQRX7RPHVHVGUXJHVWUDQH
SULGUXXMHRNROQRVWWRVHPODGHSRSULURGLVWYDULQDMWHHPLULVDVLWXDFLMRP
UXWLQVNRJSURJUDPLUDQMDRSHJSRRVWYDUHQMDLHNVSORDWDFLMHNRMXQDPHHL
XYUXMHVYHREXKYDWQDELURNUDWL]DFLMDLQGXVWULMVNRJGUXWYD
6WYDUDODNLQHPLULWUDHQMHQRYRJSUDYDVXVXSURWQRVWHWDEOLUDQRJ
ELURNUDWVNRJHWRVD0ODGLOMXGLUHGRYLWRWYRUHSUYHUHGRYHRQLKVQDJDNRMH
GROD]HVQRYLPSRWUHEDPDDXVPMHUHQHVXSURWLYSRVWRMHLKNRQVWHODFLMD
NRMHXREUDQLVYRMLKNXOWXUQLKREUD]DFDYUHSURSDJDQGXLLQGRNWULQDFLMX
QHSRVOXQLKQDWDMQDLQWRLVWLXVWDOQRVWVWDELOQRVWLQHSURPMHQMLYRVWLGHMD
QDNRMLPDVHSRVWRMHLVXVWDY]DVQLYD'RNMHDYDQJDUGQDNXOWXUD
VXEYHU]LYQDXRGQRVXQDSRVWRMHLVXVWDYLQMHJRYHYUHGQRWHGRWOHMH

6WDULMLOMXGLXSUDYLOX
x SRWDMQRFLMHQHOMXGHNRMLVXXVWDQMXYLGMHWLLUHLLVWLQX
x RELQRVHSURWLYHQRYRWDULMDPDMHUVXLPVHQD]RULGXJRWUDMQRP
SUDNVRPXVWDOLOL
x HVWRQDVLOQRXWXYOMXMXGLVFLSOLQX1MLKVHSRQHNDGPRUDPRERMDWL
6WDULOMXGLSUHYLH]DPMHUDMXSUHGXJRUD]PLOMDMXSUHPDORULVNLUDMXSUHEU]R
VHNDMXDULMHWNRWMHUDMXVWYDUGRNUDMDYHVH]DGRYROMDYDMXRVUHGQMLP
XVSMHKRP



UHSHWLWLYQDNXOWXUDUHSUHVLYQDMHUOMXGHSUHWYDUDXSRGDQLNHVOXEHQLNH
GUDYOMDQH
8VWDURVWLQHPDOMHSHXWMHKHRGRQHDNRMHRYMHNVQDJXVYRMHPODGRVWLXQLR
XGMHODNRMDQHVWDUH8VWDURVWLVHRYMHNSULMHVYHJDSRNDMH]DJULMHKHNRMH
QLMHQDSUDYLR
p8VYDNXLYRWQXGREXOD]LPRNDRSRHWQLFLLVWRJDQDPXWRPHQHGRVWDMH
LVNXVWYD
pLQLVHGDVHVHNVXDOQDHOMDODNRVSDMDVDVYDNRPMDNRPHPRFLMRPD
OMXEDYMHVDPRMHGQDRGHPRFLMD%XGXLGDYHLQDOMXGLVHNVXDOQXHOMX
SRLVWRYMHXMHVLGHMRPOMXEDYLRQLVHODNRGDGX]DYHVWLQD]DNOMXDNGDVH
PHXVREQRYROHDNRVHHOHIL]LNL
(URVMHYHOLNLGHPRQDOMXEDYMHMHGQDYUVWDSULYMHVNDHURVDLOLVUHGVWYR]D
SRVWL]DYDQMHGRPLQDFLMH7DPRJGMHYODGDOMXEDYQHPDYROMH]DPR
(URWLNDMHSUHEURLYDQMHSUHSUHND1DML]D]RYQLMDLQDMSRSXODUQLMDSUHSUHNDMH
PRUDO
(URWLNDMHVRFLMDOL]LUDQDVHNVXDOQRVW
.DRPHXOMXGVNLRGQRVVHNVXDOQRVWOMXGH]EOLDYDNDRELDDQHVDPRNDR
VWYDUL%OLVNRVWVGUXJLPSRVWDMHXYMHWRPYODVWLWHVUHH
0RHOL]DJRYDUDQDPDVWXUEDFLMDXVDPRLQDGRPMHVWLWLVWYDUQRVWVHNVXDOQH
EOL]LQH"
3ULVLOQDHUHNFLMDQLMHPRJXD'RUDGRVWLXVHNVXGROD]LMHGLQRDNRMHIL]LND
LQWLPQRVWLVWRGREQRLOMXEDYQD
3UYRLMHGLQRQDHORVHNVXDOQHHWLNHJODVLWXLWHOMMHXYLMHNXNULYX
5D]ORJ]DRFUQMLYDQMHVHNVDQLMHVHNVVDPYHVODPDQMHOMXGVNHYROMH
6HNVXDOQDVORERGDQHGRYRGLGRVHNVXDOQHSRKOHSH
6DPRMHLVWLQVNDOMXEDYSRWSXQDSULHPXMHHURWVNRVMHGLQMHQHLVSXQMHQR
QMHQRX
6HNVMHNUHPHQQDNRMHPXSRNXDYDPR]DSDOLWLYDWUXOMXEDYL
6HNVXRSHQLMHNRPSOLFLUDQDNRQDVXPMHVWRNRPSOHNVDYRGHSRWUHEH
6HNVXDOQDHOMDWHL]DVWDSDQMHPDQLNDNRQLMHVDPRVHNVXDOQLDSHWLW
RVORERHQMHRGEROQHQDSHWRVWL0HXWLPVHNVXDOQXHOMXPRHLVWRWDNR
SRGVWLFDWLWMHVNREDRVDPOMHQRVWLHOMDGDVHRVYRMLLOLEXGHRVYRMHQWDWLQD
WHQMDGDVHSRYULMHGLLOLDNUD]RULWHOMXEDY
6HNVXDOQLDNWEH]OMXEDYLQLNDGQHSUHPRXMHSURYDOLMXL]PHXGYDOMXGVND
ELDRVLPWUHQXWQR
=DPQRJHVHNVSUHGVWDYOMDQDGRPMHVWDN]DVPLVDRLYRWD
=DKYDOMXMXLVHNVXELWHPR]GUDYLMLVUHWQLMLPXGULMLLNUHDWLYQLML

(URVMHYHOLNLGHPRQDOMXEDYMHMHGQDYUVWDSULYMHVNDHURVDLOLVUHGVWYR]D
SRVWL]DYDQMHGRPLQDFLMH7DPRJGMHYODGDOMXEDYQHPDYROMH]DPR
(URWLNDMHSUHEURLYDQMHSUHSUHND1DML]D]RYQLMDLQDMSRSXODUQLMDSUHSUHNDMH
PRUDO
(URWLNDMHVRFLMDOL]LUDQDVHNVXDOQRVW
.DRPHXOMXGVNLRGQRVVHNVXDOQRVWOMXGH]EOLDYDNDRELDDQHVDPRNDR
VWYDUL%OLVNRVWVGUXJLPSRVWDMHXYMHWRPYODVWLWHVUHH
0RHOL]DJRYDUDQDPDVWXUEDFLMDXVDPRLQDGRPMHVWLWLVWYDUQRVWVHNVXDOQH
EOL]LQH"
3ULVLOQDHUHNFLMDQLMHPRJXD'RUDGRVWLXVHNVXGROD]LMHGLQRDNRMHIL]LND
LQWLPQRVWLVWRGREQRLOMXEDYQD
3UYRLMHGLQRQDHORVHNVXDOQHHWLNHJODVLWXLWHOMMHXYLMHNXNULYX
5D]ORJ]DRFUQMLYDQMHVHNVDQLMHVHNVVDPYHVODPDQMHOMXGVNHYROMH
6HNVXDOQDVORERGDQHGRYRGLGRVHNVXDOQHSRKOHSH
6DPRMHLVWLQVNDOMXEDYSRWSXQDSULHPXMHHURWVNRVMHGLQMHQHLVSXQMHQR
QMHQRX
6HNVMHNUHPHQQDNRMHPXSRNXDYDPR]DSDOLWLYDWUXOMXEDYL
6HNVXRSHQLMHNRPSOLFLUDQDNRQDVXPMHVWRNRPSOHNVDYRGHSRWUHEH
6HNVXDOQDHOMDWHL]DVWDSDQMHPDQLNDNRQLMHVDPRVHNVXDOQLDSHWLW
RVORERHQMHRGEROQHQDSHWRVWL0HXWLPVHNVXDOQXHOMXPRHLVWRWDNR
SRGVWLFDWLWMHVNREDRVDPOMHQRVWLHOMDGDVHRVYRMLLOLEXGHRVYRMHQWDWLQD
WHQMDGDVHSRYULMHGLLOLDNUD]RULWHOMXEDY
6HNVXDOQLDNWEH]OMXEDYLQLNDGQHSUHPRXMHSURYDOLMXL]PHXGYDOMXGVND
ELDRVLPWUHQXWQR
=DPQRJHVHNVSUHGVWDYOMDQDGRPMHVWDN]DVPLVDRLYRWD
=DKYDOMXMXLVHNVXELWHPR]GUDYLMLVUHWQLMLPXGULMLLNUHDWLYQLML
UHSHWLWLYQDNXOWXUDUHSUHVLYQDMHUOMXGHSUHWYDUDXSRGDQLNHVOXEHQLNH
GUDYOMDQH
8VWDURVWLQHPDOMHSHXWMHKHRGRQHDNRMHRYMHNVQDJXVYRMHPODGRVWLXQLR
XGMHODNRMDQHVWDUH8VWDURVWLVHRYMHNSULMHVYHJDSRNDMH]DJULMHKHNRMH
QLMHQDSUDYLR
p8VYDNXLYRWQXGREXOD]LPRNDRSRHWQLFLLVWRJDQDPXWRPHQHGRVWDMH
LVNXVWYD
pLQLVHGDVHVHNVXDOQDHOMDODNRVSDMDVDVYDNRPMDNRPHPRFLMRPD
OMXEDYMHVDPRMHGQDRGHPRFLMD%XGXLGDYHLQDOMXGLVHNVXDOQXHOMX
SRLVWRYMHXMHVLGHMRPOMXEDYLRQLVHODNRGDGX]DYHVWLQD]DNOMXDNGDVH
PHXVREQRYROHDNRVHHOHIL]LNL





UHSHWLWLYQDNXOWXUDUHSUHVLYQDMHUOMXGHSUHWYDUDXSRGDQLNHVOXEHQLNH
GUDYOMDQH
8VWDURVWLQHPDOMHSHXWMHKHRGRQHDNRMHRYMHNVQDJXVYRMHPODGRVWLXQLR
XGMHODNRMDQHVWDUH8VWDURVWLVHRYMHNSULMHVYHJDSRNDMH]DJULMHKHNRMH
QLMHQDSUDYLR
p8VYDNXLYRWQXGREXOD]LPRNDRSRHWQLFLLVWRJDQDPXWRPHQHGRVWDMH
LVNXVWYD
pLQLVHGDVHVHNVXDOQDHOMDODNRVSDMDVDVYDNRPMDNRPHPRFLMRPD
OMXEDYMHVDPRMHGQDRGHPRFLMD%XGXLGDYHLQDOMXGLVHNVXDOQXHOMX
SRLVWRYMHXMHVLGHMRPOMXEDYLRQLVHODNRGDGX]DYHVWLQD]DNOMXDNGDVH
PHXVREQRYROHDNRVHHOHIL]LNL
(URVMHYHOLNLGHPRQDOMXEDYMHMHGQDYUVWDSULYMHVNDHURVDLOLVUHGVWYR]D
SRVWL]DYDQMHGRPLQDFLMH7DPRJGMHYODGDOMXEDYQHPDYROMH]DPR
(URWLNDMHSUHEURLYDQMHSUHSUHND1DML]D]RYQLMDLQDMSRSXODUQLMDSUHSUHNDMH
PRUDO
(URWLNDMHVRFLMDOL]LUDQDVHNVXDOQRVW
.DRPHXOMXGVNLRGQRVVHNVXDOQRVWOMXGH]EOLDYDNDRELDDQHVDPRNDR
VWYDUL%OLVNRVWVGUXJLPSRVWDMHXYMHWRPYODVWLWHVUHH
0RHOL]DJRYDUDQDPDVWXUEDFLMDXVDPRLQDGRPMHVWLWLVWYDUQRVWVHNVXDOQH
EOL]LQH"
3ULVLOQDHUHNFLMDQLMHPRJXD'RUDGRVWLXVHNVXGROD]LMHGLQRDNRMHIL]LND
LQWLPQRVWLVWRGREQRLOMXEDYQD
3UYRLMHGLQRQDHORVHNVXDOQHHWLNHJODVLWXLWHOMMHXYLMHNXNULYX
5D]ORJ]DRFUQMLYDQMHVHNVDQLMHVHNVVDPYHVODPDQMHOMXGVNHYROMH
6HNVXDOQDVORERGDQHGRYRGLGRVHNVXDOQHSRKOHSH
6DPRMHLVWLQVNDOMXEDYSRWSXQDSULHPXMHHURWVNRVMHGLQMHQHLVSXQMHQR
QMHQRX
6HNVMHNUHPHQQDNRMHPXSRNXDYDPR]DSDOLWLYDWUXOMXEDYL
6HNVXRSHQLMHNRPSOLFLUDQDNRQDVXPMHVWRNRPSOHNVDYRGHSRWUHEH
6HNVXDOQDHOMDWHL]DVWDSDQMHPDQLNDNRQLMHVDPRVHNVXDOQLDSHWLW
RVORERHQMHRGEROQHQDSHWRVWL0HXWLPVHNVXDOQXHOMXPRHLVWRWDNR
SRGVWLFDWLWMHVNREDRVDPOMHQRVWLHOMDGDVHRVYRMLLOLEXGHRVYRMHQWDWLQD
WHQMDGDVHSRYULMHGLLOLDNUD]RULWHOMXEDY
6HNVXDOQLDNWEH]OMXEDYLQLNDGQHSUHPRXMHSURYDOLMXL]PHXGYDOMXGVND
ELDRVLPWUHQXWQR
=DPQRJHVHNVSUHGVWDYOMDQDGRPMHVWDN]DVPLVDRLYRWD
=DKYDOMXMXLVHNVXELWHPR]GUDYLMLVUHWQLMLPXGULMLLNUHDWLYQLML


(URVMHYHOLNLGHPRQDOMXEDYMHMHGQDYUVWDSULYMHVNDHURVDLOLVUHGVWYR]D
SRVWL]DYDQMHGRPLQDFLMH7DPRJGMHYODGDOMXEDYQHPDYROMH]DPR
(URWLNDMHSUHEURLYDQMHSUHSUHND1DML]D]RYQLMDLQDMSRSXODUQLMDSUHSUHNDMH
PRUDO
(URWLNDMHVRFLMDOL]LUDQDVHNVXDOQRVW
.DRPHXOMXGVNLRGQRVVHNVXDOQRVWOMXGH]EOLDYDNDRELDDQHVDPRNDR
VWYDUL%OLVNRVWVGUXJLPSRVWDMHXYMHWRPYODVWLWHVUHH
0RHOL]DJRYDUDQDPDVWXUEDFLMDXVDPRLQDGRPMHVWLWLVWYDUQRVWVHNVXDOQH
EOL]LQH"
3ULVLOQDHUHNFLMDQLMHPRJXD'RUDGRVWLXVHNVXGROD]LMHGLQRDNRMHIL]LND
LQWLPQRVWLVWRGREQRLOMXEDYQD
3UYRLMHGLQRQDHORVHNVXDOQHHWLNHJODVLWXLWHOMMHXYLMHNXNULYX
5D]ORJ]DRFUQMLYDQMHVHNVDQLMHVHNVVDPYHVODPDQMHOMXGVNHYROMH
6HNVXDOQDVORERGDQHGRYRGLGRVHNVXDOQHSRKOHSH
6DPRMHLVWLQVNDOMXEDYSRWSXQDSULHPXMHHURWVNRVMHGLQMHQHLVSXQMHQR
QMHQRX
6HNVMHNUHPHQQDNRMHPXSRNXDYDPR]DSDOLWLYDWUXOMXEDYL
6HNVXRSHQLMHNRPSOLFLUDQDNRQDVXPMHVWRNRPSOHNVDYRGHSRWUHEH
6HNVXDOQDHOMDWHL]DVWDSDQMHPDQLNDNRQLMHVDPRVHNVXDOQLDSHWLW
RVORERHQMHRGEROQHQDSHWRVWL0HXWLPVHNVXDOQXHOMXPRHLVWRWDNR
SRGVWLFDWLWMHVNREDRVDPOMHQRVWLHOMDGDVHRVYRMLLOLEXGHRVYRMHQWDWLQD
WHQMDGDVHSRYULMHGLLOLDNUD]RULWHOMXEDY
6HNVXDOQLDNWEH]OMXEDYLQLNDGQHSUHPRXMHSURYDOLMXL]PHXGYDOMXGVND
ELDRVLPWUHQXWQR
=DPQRJHVHNVSUHGVWDYOMDQDGRPMHVWDN]DVPLVDRLYRWD
=DKYDOMXMXLVHNVXELWHPR]GUDYLMLVUHWQLMLPXGULMLLNUHDWLYQLML
UHSHWLWLYQDNXOWXUDUHSUHVLYQDMHUOMXGHSUHWYDUDXSRGDQLNHVOXEHQLNH
GUDYOMDQH
8VWDURVWLQHPDOMHSHXWMHKHRGRQHDNRMHRYMHNVQDJXVYRMHPODGRVWLXQLR
XGMHODNRMDQHVWDUH8VWDURVWLVHRYMHNSULMHVYHJDSRNDMH]DJULMHKHNRMH
QLMHQDSUDYLR
p8VYDNXLYRWQXGREXOD]LPRNDRSRHWQLFLLVWRJDQDPXWRPHQHGRVWDMH
LVNXVWYD
pLQLVHGDVHVHNVXDOQDHOMDODNRVSDMDVDVYDNRPMDNRPHPRFLMRPD
OMXEDYMHVDPRMHGQDRGHPRFLMD%XGXLGDYHLQDOMXGLVHNVXDOQXHOMX
SRLVWRYMHXMHVLGHMRPOMXEDYLRQLVHODNRGDGX]DYHVWLQD]DNOMXDNGDVH
PHXVREQRYROHDNRVHHOHIL]LNL



oRYMHNMHMHGLQROMXGVNRELHNRMH]QDGDHXPULMHWL=DWRPOMLYDQMHRYH
VSR]QDMHMHGLQDMHOMXGVNDGUDPD
RYMHNMHWDNRSUROD]DQGDDNLWDPRJGMHMHSRWSXQRQDLVWXVVYRMLP
RSVWDQNRPWDPRJGMHRQRVWDYOMDMHGLQLSUDYLXWLVDNRVYRMHPVWYDUQRP
SULVXVWYXXVMHDQMXLXGXLVYRMLKPLOLKLGUDJLKHWRDNVHLWDPRPRUD
XJDVLWLLH]QXWLLWRMRWDNREU]R
'RVDGDMHRYMHNPRUDRLYMHWLVPLVOLPDRVYRMRMVLJXUQRMRVREQRMVPUWL$
VDGDVHPRUDMRSRPLULWLLVPLVOLPDRPRJXRMSURSDVWLLWDYRJ
RYMHDQVWYD
.DGRYMHNRVMHDGDELEOLQMHJPRJODXGDULWLNDSWDMPXMHNDQGLGDWVPUWL
XYLMHNQHNDNRGUDJ
.DNROLMHXGQRYDWDVLWXDFLMDQDVVPUWQLND6YDWNRMHRYGMHXNUDWNRP
SRVMHWX1H]QD]DWRDOLNDGLNDGYMHUXMHGDWRRVMHD6JOHGLWD
VYDNRGQHYQRJLYRWDEH]GXEOMHJUD]PLOMDQMD]QDVHSDNRYMHNMHWX]D
GUXJHOMXGH8SUYRPUHGX]DRQHRGLMHJRVPMHKDLGREURELWLSRWSXQR]DYLVL
QMHJRYDYODVWLWDVUHDDRQGDL]DPQRJHQHSR]QDWHVLMRPQDVVXGELQRP
SRYH]XMHYODVWLWDSXSDQDYUSFDVXRVMHDQMD6YDNRJGDQDWDNREH]EURMSXWD
SRPLVOLPQDWRNDNRPRMYDQMVNLLXQXWDUQMLLYRWSRLYDQDUDGXVDGDQMLKL
YHXPUOLKOMXGLGDVHPRUDPQDSUHJQXWLLGDYDWLLVWRPPMHURPNDNRVDP
SULPDRLNDNRMRSULPDP
1HNROLNRVDPRJUXGD]HPOMHSRWUHEQRMHRYMHNXQHYLHQDQMLPDGDXLYD
DMRPXPDQMHWUHEDGDSRGQMLPDSRLYD
/MXGVNLMHLYRWSRSXWOHGHQMDNDYLGLPRVDPRPDQMLGLRVYMHVQRJDVNULYHQ
MHYHLGLR QHVYMHVQR 
1HERMVHVPUWL
2QMHPXVXVYHUHNOLPLQXWRPXWQMH
2VPUWLNDNRMHJRUNDSRPLVDRQDWH
3RPLVDRQDVPUW]DJOXSOMXMH
3ULYLNDYDMVHQDVKYDDQMHGDQDVVHVPUWQLWDQHWLHMHUMHVYHGREURLORH
XRVMHDQMXDVPUWMHJXELWDNRVMHDMD6PUWVHGDNOHQHWLHQLLYLKQL
PUWYLKMHUVHQDSUYHQHRGQRVLDRQLKGUXJLKYLHQHPD
3XQDVXJUREOMDQH]DPMHQMLYLK
6PUWGROD]LVDPRMHGQRPQRRVMHDPRMHXVYDNRPWUHQXWNXVYRJLYRWD
6WUDKRGVPUWLJRULMHRGQMHVDPH6PUWLGHGYDNRUDND]DWRERP,VNRULVWL
SUHGQRVWLLYL
6PUWMHLVSUD]QDVWYDU
6PUWMHPLUSRPLVDRQDVPUWUHPHWLVYDNLPLU6PUWMHQHXVSMHKPHWDEROL]PD
GDQDVWDYLVYRMHFLNOXVH

oRYMHNMHMHGLQROMXGVNRELHNRMH]QDGDHXPULMHWL=DWRPOMLYDQMHRYH
VSR]QDMHMHGLQDMHOMXGVNDGUDPD
RYMHNMHWDNRSUROD]DQGDDNLWDPRJGMHMHSRWSXQRQDLVWXVVYRMLP
RSVWDQNRPWDPRJGMHRQRVWDYOMDMHGLQLSUDYLXWLVDNRVYRMHPVWYDUQRP
SULVXVWYXXVMHDQMXLXGXLVYRMLKPLOLKLGUDJLKHWRDNVHLWDPRPRUD
XJDVLWLLH]QXWLLWRMRWDNREU]R
'RVDGDMHRYMHNPRUDRLYMHWLVPLVOLPDRVYRMRMVLJXUQRMRVREQRMVPUWL$
VDGDVHPRUDMRSRPLULWLLVPLVOLPDRPRJXRMSURSDVWLLWDYRJ
RYMHDQVWYD
.DGRYMHNRVMHDGDELEOLQMHJPRJODXGDULWLNDSWDMPXMHNDQGLGDWVPUWL
XYLMHNQHNDNRGUDJ
.DNROLMHXGQRYDWDVLWXDFLMDQDVVPUWQLND6YDWNRMHRYGMHXNUDWNRP
SRVMHWX1H]QD]DWRDOLNDGLNDGYMHUXMHGDWRRVMHD6JOHGLWD
VYDNRGQHYQRJLYRWDEH]GXEOMHJUD]PLOMDQMD]QDVHSDNRYMHNMHWX]D
GUXJHOMXGH8SUYRPUHGX]DRQHRGLMHJRVPMHKDLGREURELWLSRWSXQR]DYLVL
QMHJRYDYODVWLWDVUHDDRQGDL]DPQRJHQHSR]QDWHVLMRPQDVVXGELQRP
SRYH]XMHYODVWLWDSXSDQDYUSFDVXRVMHDQMD6YDNRJGDQDWDNREH]EURMSXWD
SRPLVOLPQDWRNDNRPRMYDQMVNLLXQXWDUQMLLYRWSRLYDQDUDGXVDGDQMLKL
YHXPUOLKOMXGLGDVHPRUDPQDSUHJQXWLLGDYDWLLVWRPPMHURPNDNRVDP
SULPDRLNDNRMRSULPDP
1HNROLNRVDPRJUXGD]HPOMHSRWUHEQRMHRYMHNXQHYLHQDQMLPDGDXLYD
DMRPXPDQMHWUHEDGDSRGQMLPDSRLYD
/MXGVNLMHLYRWSRSXWOHGHQMDNDYLGLPRVDPRPDQMLGLRVYMHVQRJDVNULYHQ
MHYHLGLR QHVYMHVQR 
1HERMVHVPUWL
2QMHPXVXVYHUHNOLPLQXWRPXWQMH
2VPUWLNDNRMHJRUNDSRPLVDRQDWH
3RPLVDRQDVPUW]DJOXSOMXMH
3ULYLNDYDMVHQDVKYDDQMHGDQDVVHVPUWQLWDQHWLHMHUMHVYHGREURLORH
XRVMHDQMXDVPUWMHJXELWDNRVMHDMD6PUWVHGDNOHQHWLHQLLYLKQL
PUWYLKMHUVHQDSUYHQHRGQRVLDRQLKGUXJLKYLHQHPD
3XQDVXJUREOMDQH]DPMHQMLYLK
6PUWGROD]LVDPRMHGQRPQRRVMHDPRMHXVYDNRPWUHQXWNXVYRJLYRWD
6WUDKRGVPUWLJRULMHRGQMHVDPH6PUWLGHGYDNRUDND]DWRERP,VNRULVWL
SUHGQRVWLLYL
6PUWMHLVSUD]QDVWYDU
6PUWMHPLUSRPLVDRQDVPUWUHPHWLVYDNLPLU6PUWMHQHXVSMHKPHWDEROL]PD
GDQDVWDYLVYRMHFLNOXVH






oRYMHNMHMHGLQROMXGVNRELHNRMH]QDGDHXPULMHWL=DWRPOMLYDQMHRYH
VSR]QDMHMHGLQDMHOMXGVNDGUDPD
RYMHNMHWDNRSUROD]DQGDDNLWDPRJGMHMHSRWSXQRQDLVWXVVYRMLP
RSVWDQNRPWDPRJGMHRQRVWDYOMDMHGLQLSUDYLXWLVDNRVYRMHPVWYDUQRP
SULVXVWYXXVMHDQMXLXGXLVYRMLKPLOLKLGUDJLKHWRDNVHLWDPRPRUD
XJDVLWLLH]QXWLLWRMRWDNREU]R
'RVDGDMHRYMHNPRUDRLYMHWLVPLVOLPDRVYRMRMVLJXUQRMRVREQRMVPUWL$
VDGDVHPRUDMRSRPLULWLLVPLVOLPDRPRJXRMSURSDVWLLWDYRJ
RYMHDQVWYD
.DGRYMHNRVMHDGDELEOLQMHJPRJODXGDULWLNDSWDMPXMHNDQGLGDWVPUWL
XYLMHNQHNDNRGUDJ
.DNROLMHXGQRYDWDVLWXDFLMDQDVVPUWQLND6YDWNRMHRYGMHXNUDWNRP
SRVMHWX1H]QD]DWRDOLNDGLNDGYMHUXMHGDWRRVMHD6JOHGLWD
VYDNRGQHYQRJLYRWDEH]GXEOMHJUD]PLOMDQMD]QDVHSDNRYMHNMHWX]D
GUXJHOMXGH8SUYRPUHGX]DRQHRGLMHJRVPMHKDLGREURELWLSRWSXQR]DYLVL
QMHJRYDYODVWLWDVUHDDRQGDL]DPQRJHQHSR]QDWHVLMRPQDVVXGELQRP
SRYH]XMHYODVWLWDSXSDQDYUSFDVXRVMHDQMD6YDNRJGDQDWDNREH]EURMSXWD
SRPLVOLPQDWRNDNRPRMYDQMVNLLXQXWDUQMLLYRWSRLYDQDUDGXVDGDQMLKL
YHXPUOLKOMXGLGDVHPRUDPQDSUHJQXWLLGDYDWLLVWRPPMHURPNDNRVDP
SULPDRLNDNRMRSULPDP
1HNROLNRVDPRJUXGD]HPOMHSRWUHEQRMHRYMHNXQHYLHQDQMLPDGDXLYD
DMRPXPDQMHWUHEDGDSRGQMLPDSRLYD
/MXGVNLMHLYRWSRSXWOHGHQMDNDYLGLPRVDPRPDQMLGLRVYMHVQRJDVNULYHQ
MHYHLGLR QHVYMHVQR 
1HERMVHVPUWL
2QMHPXVXVYHUHNOLPLQXWRPXWQMH
2VPUWLNDNRMHJRUNDSRPLVDRQDWH
3RPLVDRQDVPUW]DJOXSOMXMH
3ULYLNDYDMVHQDVKYDDQMHGDQDVVHVPUWQLWDQHWLHMHUMHVYHGREURLORH
XRVMHDQMXDVPUWMHJXELWDNRVMHDMD6PUWVHGDNOHQHWLHQLLYLKQL
PUWYLKMHUVHQDSUYHQHRGQRVLDRQLKGUXJLKYLHQHPD
3XQDVXJUREOMDQH]DPMHQMLYLK
6PUWGROD]LVDPRMHGQRPQRRVMHDPRMHXVYDNRPWUHQXWNXVYRJLYRWD
6WUDKRGVPUWLJRULMHRGQMHVDPH6PUWLGHGYDNRUDND]DWRERP,VNRULVWL
SUHGQRVWLLYL
6PUWMHLVSUD]QDVWYDU
6PUWMHPLUSRPLVDRQDVPUWUHPHWLVYDNLPLU6PUWMHQHXVSMHKPHWDEROL]PD
GDQDVWDYLVYRMHFLNOXVH

oRYMHNMHMHGLQROMXGVNRELHNRMH]QDGDHXPULMHWL=DWRPOMLYDQMHRYH
VSR]QDMHMHGLQDMHOMXGVNDGUDPD
RYMHNMHWDNRSUROD]DQGDDNLWDPRJGMHMHSRWSXQRQDLVWXVVYRMLP
RSVWDQNRPWDPRJGMHRQRVWDYOMDMHGLQLSUDYLXWLVDNRVYRMHPVWYDUQRP
SULVXVWYXXVMHDQMXLXGXLVYRMLKPLOLKLGUDJLKHWRDNVHLWDPRPRUD
XJDVLWLLH]QXWLLWRMRWDNREU]R
'RVDGDMHRYMHNPRUDRLYMHWLVPLVOLPDRVYRMRMVLJXUQRMRVREQRMVPUWL$
VDGDVHPRUDMRSRPLULWLLVPLVOLPDRPRJXRMSURSDVWLLWDYRJ
RYMHDQVWYD
.DGRYMHNRVMHDGDELEOLQMHJPRJODXGDULWLNDSWDMPXMHNDQGLGDWVPUWL
XYLMHNQHNDNRGUDJ
.DNROLMHXGQRYDWDVLWXDFLMDQDVVPUWQLND6YDWNRMHRYGMHXNUDWNRP
SRVMHWX1H]QD]DWRDOLNDGLNDGYMHUXMHGDWRRVMHD6JOHGLWD
VYDNRGQHYQRJLYRWDEH]GXEOMHJUD]PLOMDQMD]QDVHSDNRYMHNMHWX]D
GUXJHOMXGH8SUYRPUHGX]DRQHRGLMHJRVPMHKDLGREURELWLSRWSXQR]DYLVL
QMHJRYDYODVWLWDVUHDDRQGDL]DPQRJHQHSR]QDWHVLMRPQDVVXGELQRP
SRYH]XMHYODVWLWDSXSDQDYUSFDVXRVMHDQMD6YDNRJGDQDWDNREH]EURMSXWD
SRPLVOLPQDWRNDNRPRMYDQMVNLLXQXWDUQMLLYRWSRLYDQDUDGXVDGDQMLKL
YHXPUOLKOMXGLGDVHPRUDPQDSUHJQXWLLGDYDWLLVWRPPMHURPNDNRVDP
SULPDRLNDNRMRSULPDP
1HNROLNRVDPRJUXGD]HPOMHSRWUHEQRMHRYMHNXQHYLHQDQMLPDGDXLYD
DMRPXPDQMHWUHEDGDSRGQMLPDSRLYD
/MXGVNLMHLYRWSRSXWOHGHQMDNDYLGLPRVDPRPDQMLGLRVYMHVQRJDVNULYHQ
MHYHLGLR QHVYMHVQR 
1HERMVHVPUWL
2QMHPXVXVYHUHNOLPLQXWRPXWQMH
2VPUWLNDNRMHJRUNDSRPLVDRQDWH
3RPLVDRQDVPUW]DJOXSOMXMH
3ULYLNDYDMVHQDVKYDDQMHGDQDVVHVPUWQLWDQHWLHMHUMHVYHGREURLORH
XRVMHDQMXDVPUWMHJXELWDNRVMHDMD6PUWVHGDNOHQHWLHQLLYLKQL
PUWYLKMHUVHQDSUYHQHRGQRVLDRQLKGUXJLKYLHQHPD
3XQDVXJUREOMDQH]DPMHQMLYLK
6PUWGROD]LVDPRMHGQRPQRRVMHDPRMHXVYDNRPWUHQXWNXVYRJLYRWD
6WUDKRGVPUWLJRULMHRGQMHVDPH6PUWLGHGYDNRUDND]DWRERP,VNRULVWL
SUHGQRVWLLYL
6PUWMHLVSUD]QDVWYDU
6PUWMHPLUSRPLVDRQDVPUWUHPHWLVYDNLPLU6PUWMHQHXVSMHKPHWDEROL]PD
GDQDVWDYLVYRMHFLNOXVH



6PUWMHSUHPDQDPDRNUHQXWDVWUDQDRQRJMHGLQVWYDLMDVHGUXJDVWUDQD
QD]LYDXVNUVQXH
6PUWMHVDQEH]VQRYD
6PUWMH]DGQMLUD]ORJ
6WUDKRGVPUWLMHQHUD]XPDQ
6YLVPRPLNDQGLGDWLVPUWL
6YLVPRVHPLURGLOLVNOLFDPDVPUWLNRMHVHKUDQHQHNLPXQXWDUQMLP]ORP
7DMQDRYMHMHJLYRWDQLMHXWRPHGDVDPRLYLYHXWRPH]DWRLYL
7HQMD]DVPUXMHXURHQDRYMHNX
7NRVHERMLVPUWLSURSXVWLRMHLYRW8PLUDQMHMHJDHQMHVYMHWLOMNHXRVYLWD
QHJDHQMHVXQFD

%2/(67,='5$9/-(
]GUDYOMHEROHVWOLMHQLNGLMDJQR]DSVLKRDQDOL]DOLMHNRYLQRUPDOQRVW
GLMHWD
 RYMHNMHRGXYLMHNELRGXHYQREROHVWDQ0QRJHYMHUHLGUXWYDVPDWUDOHVX
p
GXHYQHVPHWQMHQHNLPREOLNRPRSVMHGQXWRVWLGREULPLOL]OLPERJRYLPD7R
MHQHNDG]QDLORGDMHGXHYQDEROHVWERMHQDGDKQXHWRMHSUHGVWDYOMDOR
YHOLNXDVW0RQLSURURFLX*UNRML5LPXNRULVWLOLVXVHUHGRYQLFDPDNRMH
VXPRJOHSDGDWLXVWDQMH]DQHVHQRVWLLSULWRPHGDYDOHXGQHLWHNR
UD]XPOMLYHQDMDYH
.DGDELVHVYRP]GUDYOMXPRJOLUDGRYDWLVDPRXSRODWROLNRNROLNR]ERJ
VYDNHEROHVWLWXJXMHPRLEULQHPRVHELOLELVPREHVNUDMQRVUHWQL
WRELVYHRYMHNGDR]DVYRMH]GUDYOMH
p%ROHVWQDNRQMXGROD]LDQDSXXRGOD]L
6YDNDEROHVWLPDVPLVOD$NRQHNRULVWLRQRPHNRMLRGQMHEROXMHRQGD
NRULVWLRQRPHNRMLMHOLMHL
5DQDNRMDVHNULMHVSRURLWHNR]DFMHOMXMH
p-DGDQRYMHNMHRQDMNRMLMHRYLVDQRSRPRLOLMHQLND
/LMHQLFLQDPSUDWDMXVYDNLQDLQLYOMHQMDNRMLQDVGRYRGLXQMLKRYX
HNDRQLFX
/LMHQLNPRHSRPRLNRGEROHVWLDOLQHPRHSRSUDYLWLQHLMXVXGELQX
0HGLFLQDMH]DRQRJDNRMLMHSRWUHEXMHWDMQDJRWRYRVDUROLMDPDSRYH]DQD
XPMHWQRVW1DWRPYMHURYDQMXWHPHOMLVHGREDUGLRQMH]LQHVQDJH

pRYMHNMHRGXYLMHNELRGXHYQREROHVWDQ0QRJHYMHUHLGUXWYDVPDWUDOHVX
GXHYQHVPHWQMHQHNLPREOLNRPRSVMHGQXWRVWLGREULPLOL]OLPERJRYLPD7R
MHQHNDG]QDLORGDMHGXHYQDEROHVWERMHQDGDKQXHWRMHSUHGVWDYOMDOR
YHOLNXDVW0RQLSURURFLX*UNRML5LPXNRULVWLOLVXVHUHGRYQLFDPDNRMH
VXPRJOHSDGDWLXVWDQMH]DQHVHQRVWLLSULWRPHGDYDOHXGQHLWHNR
UD]XPOMLYHQDMDYH
.DGDELVHVYRP]GUDYOMXPRJOLUDGRYDWLVDPRXSRODWROLNRNROLNR]ERJ
VYDNHEROHVWLWXJXMHPRLEULQHPRVHELOLELVPREHVNUDMQRVUHWQL
WRELVYHRYMHNGDR]DVYRMH]GUDYOMH
p%ROHVWQDNRQMXGROD]LDQDSXXRGOD]L
6YDNDEROHVWLPDVPLVOD$NRQHNRULVWLRQRPHNRMLRGQMHEROXMHRQGD
NRULVWLRQRPHNRMLMHOLMHL
5DQDNRMDVHNULMHVSRURLWHNR]DFMHOMXMH
p-DGDQRYMHNMHRQDMNRMLMHRYLVDQRSRPRLOLMHQLND
/LMHQLFLQDPSUDWDMXVYDNLQDLQLYOMHQMDNRMLQDVGRYRGLXQMLKRYX
HNDRQLFX
/LMHQLNPRHSRPRLNRGEROHVWLDOLQHPRHSRSUDYLWLQHLMXVXGELQX
0HGLFLQDMH]DRQRJDNRMLMHSRWUHEXMHWDMQDJRWRYRVDUROLMDPDSRYH]DQD
XPMHWQRVW1DWRPYMHURYDQMXWHPHOMLVHGREDUGLRQMH]LQHVQDJH
]GUDYOMHEROHVWOLMHQLNGLMDJQR]DSVLKRDQDOL]DOLMHNRYLQRUPDOQRVW
GLMHWD
%2/(67,='5$9/-(
6YLVPRVHPLURGLOLVNOLFDPDVPUWLNRMHVHKUDQHQHNLPXQXWDUQMLP]ORP
7DMQDRYMHMHJLYRWDQLMHXWRPHGDVDPRLYLYHXWRPH]DWRLYL
7HQMD]DVPUXMHXURHQDRYMHNX
7NRVHERMLVPUWLSURSXVWLRMHLYRW8PLUDQMHMHJDHQMHVYMHWLOMNHXRVYLWD
QHJDHQMHVXQFD
6PUWMHSUHPDQDPDRNUHQXWDVWUDQDRQRJMHGLQVWYDLMDVHGUXJDVWUDQD
QD]LYDXVNUVQXH
6PUWMHVDQEH]VQRYD
6PUWMH]DGQMLUD]ORJ
6WUDKRGVPUWLMHQHUD]XPDQ
 YLVPRPLNDQGLGDWLVPUWL
6





6PUWMHSUHPDQDPDRNUHQXWDVWUDQDRQRJMHGLQVWYDLMDVHGUXJDVWUDQD
QD]LYDXVNUVQXH
6PUWMHVDQEH]VQRYD
6PUWMH]DGQMLUD]ORJ
6WUDKRGVPUWLMHQHUD]XPDQ
6YLVPRPLNDQGLGDWLVPUWL
6YLVPRVHPLURGLOLVNOLFDPDVPUWLNRMHVHKUDQHQHNLPXQXWDUQMLP]ORP
7DMQDRYMHMHJLYRWDQLMHXWRPHGDVDPRLYLYHXWRPH]DWRLYL
7HQMD]DVPUXMHXURHQDRYMHNX
7NRVHERMLVPUWLSURSXVWLRMHLYRW8PLUDQMHMHJDHQMHVYMHWLOMNHXRVYLWD
QHJDHQMHVXQFD

%2/(67,='5$9/-(
]GUDYOMHEROHVWOLMHQLNGLMDJQR]DSVLKRDQDOL]DOLMHNRYLQRUPDOQRVW
GLMHWD
 RYMHNMHRGXYLMHNELRGXHYQREROHVWDQ0QRJHYMHUHLGUXWYDVPDWUDOHVX
p
GXHYQHVPHWQMHQHNLPREOLNRPRSVMHGQXWRVWLGREULPLOL]OLPERJRYLPD7R
MHQHNDG]QDLORGDMHGXHYQDEROHVWERMHQDGDKQXHWRMHSUHGVWDYOMDOR
YHOLNXDVW0RQLSURURFLX*UNRML5LPXNRULVWLOLVXVHUHGRYQLFDPDNRMH
VXPRJOHSDGDWLXVWDQMH]DQHVHQRVWLLSULWRPHGDYDOHXGQHLWHNR
UD]XPOMLYHQDMDYH
.DGDELVHVYRP]GUDYOMXPRJOLUDGRYDWLVDPRXSRODWROLNRNROLNR]ERJ
VYDNHEROHVWLWXJXMHPRLEULQHPRVHELOLELVPREHVNUDMQRVUHWQL
WRELVYHRYMHNGDR]DVYRMH]GUDYOMH
p%ROHVWQDNRQMXGROD]LDQDSXXRGOD]L
6YDNDEROHVWLPDVPLVOD$NRQHNRULVWLRQRPHNRMLRGQMHEROXMHRQGD
NRULVWLRQRPHNRMLMHOLMHL
5DQDNRMDVHNULMHVSRURLWHNR]DFMHOMXMH
p-DGDQRYMHNMHRQDMNRMLMHRYLVDQRSRPRLOLMHQLND
/LMHQLFLQDPSUDWDMXVYDNLQDLQLYOMHQMDNRMLQDVGRYRGLXQMLKRYX
HNDRQLFX
/LMHQLNPRHSRPRLNRGEROHVWLDOLQHPRHSRSUDYLWLQHLMXVXGELQX
0HGLFLQDMH]DRQRJDNRMLMHSRWUHEXMHWDMQDJRWRYRVDUROLMDPDSRYH]DQD
XPMHWQRVW1DWRPYMHURYDQMXWHPHOMLVHGREDUGLRQMH]LQHVQDJH



pRYMHNMHRGXYLMHNELRGXHYQREROHVWDQ0QRJHYMHUHLGUXWYDVPDWUDOHVX
GXHYQHVPHWQMHQHNLPREOLNRPRSVMHGQXWRVWLGREULPLOL]OLPERJRYLPD7R
MHQHNDG]QDLORGDMHGXHYQDEROHVWERMHQDGDKQXHWRMHSUHGVWDYOMDOR
YHOLNXDVW0RQLSURURFLX*UNRML5LPXNRULVWLOLVXVHUHGRYQLFDPDNRMH
VXPRJOHSDGDWLXVWDQMH]DQHVHQRVWLLSULWRPHGDYDOHXGQHLWHNR
UD]XPOMLYHQDMDYH
.DGDELVHVYRP]GUDYOMXPRJOLUDGRYDWLVDPRXSRODWROLNRNROLNR]ERJ
VYDNHEROHVWLWXJXMHPRLEULQHPRVHELOLELVPREHVNUDMQRVUHWQL
WRELVYHRYMHNGDR]DVYRMH]GUDYOMH
p%ROHVWQDNRQMXGROD]LDQDSXXRGOD]L
6YDNDEROHVWLPDVPLVOD$NRQHNRULVWLRQRPHNRMLRGQMHEROXMHRQGD
NRULVWLRQRPHNRMLMHOLMHL
5DQDNRMDVHNULMHVSRURLWHNR]DFMHOMXMH
p-DGDQRYMHNMHRQDMNRMLMHRYLVDQRSRPRLOLMHQLND
/LMHQLFLQDPSUDWDMXVYDNLQDLQLYOMHQMDNRMLQDVGRYRGLXQMLKRYX
HNDRQLFX
/LMHQLNPRHSRPRLNRGEROHVWLDOLQHPRHSRSUDYLWLQHLMXVXGELQX
0HGLFLQDMH]DRQRJDNRMLMHSRWUHEXMHWDMQDJRWRYRVDUROLMDPDSRYH]DQD
XPMHWQRVW1DWRPYMHURYDQMXWHPHOMLVHGREDUGLRQMH]LQHVQDJH
]GUDYOMHEROHVWOLMHQLNGLMDJQR]DSVLKRDQDOL]DOLMHNRYLQRUPDOQRVW
GLMHWD
%2/(67,='5$9/-(
6YLVPRVHPLURGLOLVNOLFDPDVPUWLNRMHVHKUDQHQHNLPXQXWDUQMLP]ORP
7DMQDRYMHMHJLYRWDQLMHXWRPHGDVDPRLYLYHXWRPH]DWRLYL
7HQMD]DVPUXMHXURHQDRYMHNX
7NRVHERMLVPUWLSURSXVWLRMHLYRW8PLUDQMHMHJDHQMHVYMHWLOMNHXRVYLWD
QHJDHQMHVXQFD
6PUWMHSUHPDQDPDRNUHQXWDVWUDQDRQRJMHGLQVWYDLMDVHGUXJDVWUDQD
QD]LYDXVNUVQXH
6PUWMHVDQEH]VQRYD
6PUWMH]DGQMLUD]ORJ
6WUDKRGVPUWLMHQHUD]XPDQ
 YLVPRPLNDQGLGDWLVPUWL
6



7ULGHVHWLQHOLMHLPHGLFLQDDVHGDPGHVHWLQDGLMHWD
p-HGQDRGQDMUDVSURVWUDQMHQLMLKEROHVWLMHGLMDJQR]D
p3VLKRDQDOL]DMHRQDEROHVWLMRPVHWHUDSLMRPVPDWUD3VLKRDQDOL]DRYMHN
SRVOLMHQHVKYDDVYRMHSUREOHPHEROMHDOL]QD]DWR
p/LMHNRYLVXVSRULMLQHJR]OD
7NRMHQDNUDMXQRUPDODQRNRQDV"
6YLVPRPLSRPDORXGDUHQL
o'DQNDGD]DSRLQMHYHLQDGLMHWDMHVXWUD

 MHFDVXRYMHNRYDNULOD
'
'MHFDVXQDGHNRMHVHJXEHLVWUDKRYLNRMLKVHQLNDGDQHPRHRVORERGLWL
'MHFDWRVXQDLVXWUDQMLVXFL
'MHFLVHGDMHSUHYLHVXYLHUDQR2QDVX]DVLHQD]DEDYDPDXLQMHQL
QHRVMHWOMLYLPSUHPDVYLPUDGRVWLPDVLWLVXVYLMHWDSULMHQHJRWRSRVWDQX
SXQROMHWQL
'MHFXLVDWRYHQHVPLMHPRVWDOQRQDYLMDWL3RQHNDGLKWUHEDSXVWLWLGD
LGX
'RNVPRPODGLVYRMHGXHMDDPRQDGRPVQDJDNRMXWDNRVWMHHPR
RPRJXXMHQDPGDNDVQLMHSRGQHVHPRRDMDYDQMH
)DQWD]LMDMH]DGMHFXRUXHNRMLPVHKYDWDMXXNRWDFVPQRJLPWHNRDPD
HVWR]DPMHQMXMXXORJHNDGVXQHVLJXUQLLOLNDGLKMHVWUDK
/MXGLVXVDPRGMHFDYHHJUDVWD

22%,7(/-,

 RYMHNRYLQDMVWURLVXFLVXQMHJRYDGMHFD
p
'LMHWHNRMHMRQHPDVPLVOD]DUHGSDWL]ERJRSVMHGQXWRVWLRGUDVOLK]DUHGRP
'MHFDLEXGDOHQH]QDMXODJDWL
'MHFDNRMDVHQHYROHSRVWDMXRGUDVOLNRMLQHYROH'MHFDQDOD]HVYHX
QLHPXDOMXGLQLWDXVYHPX
'MHFDQLVXURHQD]ERJWRJDGDPLEXGHPRVUHWQL1DDVHUDGRVWWUHED
VDVWRMDWLXWRPXGDLPMHGREURQD]HPOMLLGDLVSXQHVYRMLYRW
'MHFDSUYRYROHVYRMHURGLWHOMH1DNRQQHNRJYUHPHQDGRQRVHVYRMVXGR
QMLPD$ULMHWNRLPSUDWDMXDNRXRSH

GMHFDRELWHOMRWDFURGLWHOMLHQDPDMND

GMHFDRELWHOMRWDFURGLWHOMLHQDPDMND

pRYMHNRYLQDMVWURLVXFLVXQMHJRYDGMHFD
'LMHWHNRMHMRQHPDVPLVOD]DUHGSDWL]ERJRSVMHGQXWRVWLRGUDVOLK]DUHGRP
'MHFDLEXGDOHQH]QDMXODJDWL
'MHFDNRMDVHQHYROHSRVWDMXRGUDVOLNRMLQHYROH'MHFDQDOD]HVYHX
QLHPXDOMXGLQLWDXVYHPX
'MHFDQLVXURHQD]ERJWRJDGDPLEXGHPRVUHWQL1DDVHUDGRVWWUHED
VDVWRMDWLXWRPXGDLPMHGREURQD]HPOMLLGDLVSXQHVYRMLYRW
'MHFDSUYRYROHVYRMHURGLWHOMH1DNRQQHNRJYUHPHQDGRQRVHVYRMVXGR
QMLPD$ULMHWNRLPSUDWDMXDNRXRSH

22%,7(/-,

'MHFDVXRYMHNRYDNULOD
'MHFDVXQDGHNRMHVHJXEHLVWUDKRYLNRMLKVHQLNDGDQHPRHRVORERGLWL
'MHFDWRVXQDLVXWUDQMLVXFL
'MHFLVHGDMHSUHYLHVXYLHUDQR2QDVX]DVLHQD]DEDYDPDXLQMHQL
QHRVMHWOMLYLPSUHPDVYLPUDGRVWLPDVLWLVXVYLMHWDSULMHQHJRWRSRVWDQX
SXQROMHWQL
'MHFXLVDWRYHQHVPLMHPRVWDOQRQDYLMDWL3RQHNDGLKWUHEDSXVWLWLGD
LGX
'RNVPRPODGLVYRMHGXHMDDPRQDGRPVQDJDNRMXWDNRVWMHHPR
RPRJXXMHQDPGDNDVQLMHSRGQHVHPRRDMDYDQMH
)DQWD]LMDMH]DGMHFXRUXHNRMLPVHKYDWDMXXNRWDFVPQRJLPWHNRDPD
HVWR]DPMHQMXMXXORJHNDGVXQHVLJXUQLLOLNDGLKMHVWUDK
 MXGLVXVDPRGMHFDYHHJUDVWD
/

 ULGHVHWLQHOLMHLPHGLFLQDDVHGDPGHVHWLQDGLMHWD
7
p-HGQDRGQDMUDVSURVWUDQMHQLMLKEROHVWLMHGLMDJQR]D
p3VLKRDQDOL]DMHRQDEROHVWLMRPVHWHUDSLMRPVPDWUD3VLKRDQDOL]DRYMHN
SRVOLMHQHVKYDDVYRMHSUREOHPHEROMHDOL]QD]DWR
p/LMHNRYLVXVSRULMLQHJR]OD
7NRMHQDNUDMXQRUPDODQRNRQDV"
6YLVPRPLSRPDORXGDUHQL
o'DQNDGD]DSRLQMHYHLQDGLMHWDMHVXWUD






7ULGHVHWLQHOLMHLPHGLFLQDDVHGDPGHVHWLQDGLMHWD
p-HGQDRGQDMUDVSURVWUDQMHQLMLKEROHVWLMHGLMDJQR]D
p3VLKRDQDOL]DMHRQDEROHVWLMRPVHWHUDSLMRPVPDWUD3VLKRDQDOL]DRYMHN
SRVOLMHQHVKYDDVYRMHSUREOHPHEROMHDOL]QD]DWR
p/LMHNRYLVXVSRULMLQHJR]OD
7NRMHQDNUDMXQRUPDODQRNRQDV"
6YLVPRPLSRPDORXGDUHQL
o'DQNDGD]DSRLQMHYHLQDGLMHWDMHVXWUD

'MHFDVXRYMHNRYDNULOD
'MHFDVXQDGHNRMHVHJXEHLVWUDKRYLNRMLKVHQLNDGDQHPRHRVORERGLWL
'MHFDWRVXQDLVXWUDQMLVXFL
'MHFLVHGDMHSUHYLHVXYLHUDQR2QDVX]DVLHQD]DEDYDPDXLQMHQL
QHRVMHWOMLYLPSUHPDVYLPUDGRVWLPDVLWLVXVYLMHWDSULMHQHJRWRSRVWDQX
SXQROMHWQL
'MHFXLVDWRYHQHVPLMHPRVWDOQRQDYLMDWL3RQHNDGLKWUHEDSXVWLWLGD
LGX
'RNVPRPODGLVYRMHGXHMDDPRQDGRPVQDJDNRMXWDNRVWMHHPR
RPRJXXMHQDPGDNDVQLMHSRGQHVHPRRDMDYDQMH
)DQWD]LMDMH]DGMHFXRUXHNRMLPVHKYDWDMXXNRWDFVPQRJLPWHNRDPD
HVWR]DPMHQMXMXXORJHNDGVXQHVLJXUQLLOLNDGLKMHVWUDK
/MXGLVXVDPRGMHFDYHHJUDVWD

22%,7(/-,

 RYMHNRYLQDMVWURLVXFLVXQMHJRYDGMHFD
p
'LMHWHNRMHMRQHPDVPLVOD]DUHGSDWL]ERJRSVMHGQXWRVWLRGUDVOLK]DUHGRP
'MHFDLEXGDOHQH]QDMXODJDWL
'MHFDNRMDVHQHYROHSRVWDMXRGUDVOLNRMLQHYROH'MHFDQDOD]HVYHX
QLHPXDOMXGLQLWDXVYHPX
'MHFDQLVXURHQD]ERJWRJDGDPLEXGHPRVUHWQL1DDVHUDGRVWWUHED
VDVWRMDWLXWRPXGDLPMHGREURQD]HPOMLLGDLVSXQHVYRMLYRW
'MHFDSUYRYROHVYRMHURGLWHOMH1DNRQQHNRJYUHPHQDGRQRVHVYRMVXGR
QMLPD$ULMHWNRLPSUDWDMXDNRXRSH

GMHFDRELWHOMRWDFURGLWHOMLHQDPDMND

GMHFDRELWHOMRWDFURGLWHOMLHQDPDMND

pRYMHNRYLQDMVWURLVXFLVXQMHJRYDGMHFD
'LMHWHNRMHMRQHPDVPLVOD]DUHGSDWL]ERJRSVMHGQXWRVWLRGUDVOLK]DUHGRP
'MHFDLEXGDOHQH]QDMXODJDWL
'MHFDNRMDVHQHYROHSRVWDMXRGUDVOLNRMLQHYROH'MHFDQDOD]HVYHX
QLHPXDOMXGLQLWDXVYHPX
'MHFDQLVXURHQD]ERJWRJDGDPLEXGHPRVUHWQL1DDVHUDGRVWWUHED
VDVWRMDWLXWRPXGDLPMHGREURQD]HPOMLLGDLVSXQHVYRMLYRW
'MHFDSUYRYROHVYRMHURGLWHOMH1DNRQQHNRJYUHPHQDGRQRVHVYRMVXGR
QMLPD$ULMHWNRLPSUDWDMXDNRXRSH

22%,7(/-,

'MHFDVXRYMHNRYDNULOD
'MHFDVXQDGHNRMHVHJXEHLVWUDKRYLNRMLKVHQLNDGDQHPRHRVORERGLWL
'MHFDWRVXQDLVXWUDQMLVXFL
'MHFLVHGDMHSUHYLHVXYLHUDQR2QDVX]DVLHQD]DEDYDPDXLQMHQL
QHRVMHWOMLYLPSUHPDVYLPUDGRVWLPDVLWLVXVYLMHWDSULMHQHJRWRSRVWDQX
SXQROMHWQL
'MHFXLVDWRYHQHVPLMHPRVWDOQRQDYLMDWL3RQHNDGLKWUHEDSXVWLWLGD
LGX
'RNVPRPODGLVYRMHGXHMDDPRQDGRPVQDJDNRMXWDNRVWMHHPR
RPRJXXMHQDPGDNDVQLMHSRGQHVHPRRDMDYDQMH
)DQWD]LMDMH]DGMHFXRUXHNRMLPVHKYDWDMXXNRWDFVPQRJLPWHNRDPD
HVWR]DPMHQMXMXXORJHNDGVXQHVLJXUQLLOLNDGLKMHVWUDK
 MXGLVXVDPRGMHFDYHHJUDVWD
/

7ULGHVHWLQHOLMHLPHGLFLQDDVHGDPGHVHWLQDGLMHWD
 -HGQDRGQDMUDVSURVWUDQMHQLMLKEROHVWLMHGLMDJQR]D
p
p3VLKRDQDOL]DMHRQDEROHVWLMRPVHWHUDSLMRPVPDWUD3VLKRDQDOL]DRYMHN
SRVOLMHQHVKYDDVYRMHSUREOHPHEROMHDOL]QD]DWR
p/LMHNRYLVXVSRULMLQHJR]OD
7NRMHQDNUDMXQRUPDODQRNRQDV"
6YLVPRPLSRPDORXGDUHQL
o'DQNDGD]DSRLQMHYHLQDGLMHWDMHVXWUD



0LVOLPGDVHQDDPODGHXNRODPD]DJOXSOMXMH7DPRQHXMXLQHYLGH
QLWDVWYDUQRJD
0ODGHMHQDGDGUDYH
0ODGHMHRGXHYOMHQDNDGDMRMQHWNRNDHGDVHVYLMHWPRHXLQLWLOLMHSLPL
SUDYHGQLP1RWRMHLOX]LMD7NRPODGHLNDHGDVWYDULGULSRGNRQWURORP
YDUDMX1LWNRQHPRHGUDWLSRGNRQWURORPGUXJHOMXGHLQMLKRYHHOMH
0ODGHMHXQDWRVYRMRMGUVNRVWLVUDPHOMLYLMDDVWDULOMXGLXQDWRVYRP
GRVWRMDQVWYXGUVNLMLQHJRWRVHPLVOL
0ODGLPLVOHGDMHVYDNDDQDUKLMDYHSRVHELGREUD
0ODGLQHPDMX]DGDXSUDYGDWLQDVVYRMHSUHWKRGQLNHYHSURELWLVHL
RVORERGLWLVHVYHJDVWDURJDOLMHQRJDRPHWDMXHJD
0ODGRVWMHQHWRMDNRYULMHGQRVDPRWRRYMHNQH]QDNDGDMHPODG
0ODGRVWMHSLMDQVWYREH]YLQD
0ODGRVWVHQHRVYUHQDSRVOMHGLFHXWRPHMHQMH]LQDSUHGQRVW
0ODGRVWHOLGDMRMVH]DSRYLMHGDNDNRELLPDODPRJXQRVWGDVHQH
SRNRUDYD
0XGURVWPODGRVWLMHSULMHVYHJDXVSRVREQRVWLGDL]UD]LQRYHSUREOHPHL
SUHREOLNXMHSRVWRMHHPRGHOHYMHURYDQMDLQWHOLJHQWQRPGRPLOMDWRX
1DMYHLRYMHNRVWDMHXYLMHNGLMHWH
1HSRVWRMLSUREOHPDWLQRGLMHWHYHVDPRSUREOHPDWLQLURGLWHOML
1LMHGDQSDPHWDQRYMHNQLMHHOLRELWLPODL1LWDQDGMHFXQHGMHOXMHVODELMH
RGSULMHWQMHLQDGDNRMHVHQHLVSXQHGRYHHUL
2GJRMGMHFHMH]DQLPDQMHXNRMHPWUHED]QDWLL]JXELWLYULMHPHNDNRELVH
GRELORQDYUHPHQX
2GJRMLWLGLMHWHMHMHGQRVWDYQR7HNRMHVDPRYROMHWLWDMUH]XOWDW
3RQDLQXLJUHGMHWHWDPRHPRQDVOXWLWLNDNRHVHNDRRGUDVODRVRED
RGQRVLWLSUHPDLYRWQLP]DGDDPD
3UYRWRVHNRGGLMHWHL]JXELMHGREURUDVSRORHQMH
5D]XPGMHFHJXLPRWHUHWRPQHSRWUHEQRJ]QDQMD
6GMHWLQMVWYRPSXQLPOMXEDYLSRODVHLYRWDPRHSUHLYMHWLKODGQLVYLMHW
6DPRRQDMWNRRGUDVWHDRVWDQHGLMHWHMHRYMHN6YDNRPDORGLMHWHPRH
]JD]LWLNXNFD$OLVYLSURIHVRULRYRJVYLMHWD]DMHGQRQHPRJXVWYRULWL
QRYRJD
WRKRH"RYMHNNRMLWXHVYRMHGLMHWHNDHGUXJRPHNRMLJDXWRPH
SRNXDYDVSULMHLWL6DPRYMHEDPVDPRNULWLNX"
WRNRGPODGHLGMHOXMHNDRRNUXWQRVWRELQRMHLVNUHQRVW

0LVOLPGDVHQDDPODGHXNRODPD]DJOXSOMXMH7DPRQHXMXLQHYLGH
QLWDVWYDUQRJD
0ODGHMHQDGDGUDYH
0ODGHMHRGXHYOMHQDNDGDMRMQHWNRNDHGDVHVYLMHWPRHXLQLWLOLMHSLPL
SUDYHGQLP1RWRMHLOX]LMD7NRPODGHLNDHGDVWYDULGULSRGNRQWURORP
YDUDMX1LWNRQHPRHGUDWLSRGNRQWURORPGUXJHOMXGHLQMLKRYHHOMH
0ODGHMHXQDWRVYRMRMGUVNRVWLVUDPHOMLYLMDDVWDULOMXGLXQDWRVYRP
GRVWRMDQVWYXGUVNLMLQHJRWRVHPLVOL
0ODGLPLVOHGDMHVYDNDDQDUKLMDYHSRVHELGREUD
0ODGLQHPDMX]DGDXSUDYGDWLQDVVYRMHSUHWKRGQLNHYHSURELWLVHL
RVORERGLWLVHVYHJDVWDURJDOLMHQRJDRPHWDMXHJD
0ODGRVWMHQHWRMDNRYULMHGQRVDPRWRRYMHNQH]QDNDGDMHPODG
0ODGRVWMHSLMDQVWYREH]YLQD
0ODGRVWVHQHRVYUHQDSRVOMHGLFHXWRPHMHQMH]LQDSUHGQRVW
0ODGRVWHOLGDMRMVH]DSRYLMHGDNDNRELLPDODPRJXQRVWGDVHQH
SRNRUDYD
0XGURVWPODGRVWLMHSULMHVYHJDXVSRVREQRVWLGDL]UD]LQRYHSUREOHPHL
SUHREOLNXMHSRVWRMHHPRGHOHYMHURYDQMDLQWHOLJHQWQRPGRPLOMDWRX
1DMYHLRYMHNRVWDMHXYLMHNGLMHWH
1HSRVWRMLSUREOHPDWLQRGLMHWHYHVDPRSUREOHPDWLQLURGLWHOML
1LMHGDQSDPHWDQRYMHNQLMHHOLRELWLPODL1LWDQDGMHFXQHGMHOXMHVODELMH
RGSULMHWQMHLQDGDNRMHVHQHLVSXQHGRYHHUL
2GJRMGMHFHMH]DQLPDQMHXNRMHPWUHED]QDWLL]JXELWLYULMHPHNDNRELVH
GRELORQDYUHPHQX
2GJRMLWLGLMHWHMHMHGQRVWDYQR7HNRMHVDPRYROMHWLWDMUH]XOWDW
3RQDLQXLJUHGMHWHWDPRHPRQDVOXWLWLNDNRHVHNDRRGUDVODRVRED
RGQRVLWLSUHPDLYRWQLP]DGDDPD
3UYRWRVHNRGGLMHWHL]JXELMHGREURUDVSRORHQMH
5D]XPGMHFHJXLPRWHUHWRPQHSRWUHEQRJ]QDQMD
6GMHWLQMVWYRPSXQLPOMXEDYLSRODVHLYRWDPRHSUHLYMHWLKODGQLVYLMHW
6DPRRQDMWNRRGUDVWHDRVWDQHGLMHWHMHRYMHN6YDNRPDORGLMHWHPRH
]JD]LWLNXNFD$OLVYLSURIHVRULRYRJVYLMHWD]DMHGQRQHPRJXVWYRULWL
QRYRJD
WRKRH"RYMHNNRMLWXHVYRMHGLMHWHNDHGUXJRPHNRMLJDXWRPH
SRNXDYDVSULMHLWL6DPRYMHEDPVDPRNULWLNX"
WRNRGPODGHLGMHOXMHNDRRNUXWQRVWRELQRMHLVNUHQRVW





0LVOLPGDVHQDDPODGHXNRODPD]DJOXSOMXMH7DPRQHXMXLQHYLGH
QLWDVWYDUQRJD
0ODGHMHQDGDGUDYH
0ODGHMHRGXHYOMHQDNDGDMRMQHWNRNDHGDVHVYLMHWPRHXLQLWLOLMHSLPL
SUDYHGQLP1RWRMHLOX]LMD7NRPODGHLNDHGDVWYDULGULSRGNRQWURORP
YDUDMX1LWNRQHPRHGUDWLSRGNRQWURORPGUXJHOMXGHLQMLKRYHHOMH
0ODGHMHXQDWRVYRMRMGUVNRVWLVUDPHOMLYLMDDVWDULOMXGLXQDWRVYRP
GRVWRMDQVWYXGUVNLMLQHJRWRVHPLVOL
0ODGLPLVOHGDMHVYDNDDQDUKLMDYHSRVHELGREUD
0ODGLQHPDMX]DGDXSUDYGDWLQDVVYRMHSUHWKRGQLNHYHSURELWLVHL
RVORERGLWLVHVYHJDVWDURJDOLMHQRJDRPHWDMXHJD
0ODGRVWMHQHWRMDNRYULMHGQRVDPRWRRYMHNQH]QDNDGDMHPODG
0ODGRVWMHSLMDQVWYREH]YLQD
0ODGRVWVHQHRVYUHQDSRVOMHGLFHXWRPHMHQMH]LQDSUHGQRVW
0ODGRVWHOLGDMRMVH]DSRYLMHGDNDNRELLPDODPRJXQRVWGDVHQH
SRNRUDYD
0XGURVWPODGRVWLMHSULMHVYHJDXVSRVREQRVWLGDL]UD]LQRYHSUREOHPHL
SUHREOLNXMHSRVWRMHHPRGHOHYMHURYDQMDLQWHOLJHQWQRPGRPLOMDWRX
1DMYHLRYMHNRVWDMHXYLMHNGLMHWH
1HSRVWRMLSUREOHPDWLQRGLMHWHYHVDPRSUREOHPDWLQLURGLWHOML
1LMHGDQSDPHWDQRYMHNQLMHHOLRELWLPODL1LWDQDGMHFXQHGMHOXMHVODELMH
RGSULMHWQMHLQDGDNRMHVHQHLVSXQHGRYHHUL
2GJRMGMHFHMH]DQLPDQMHXNRMHPWUHED]QDWLL]JXELWLYULMHPHNDNRELVH
GRELORQDYUHPHQX
2GJRMLWLGLMHWHMHMHGQRVWDYQR7HNRMHVDPRYROMHWLWDMUH]XOWDW
3RQDLQXLJUHGMHWHWDPRHPRQDVOXWLWLNDNRHVHNDRRGUDVODRVRED
RGQRVLWLSUHPDLYRWQLP]DGDDPD
3UYRWRVHNRGGLMHWHL]JXELMHGREURUDVSRORHQMH
5D]XPGMHFHJXLPRWHUHWRPQHSRWUHEQRJ]QDQMD
6GMHWLQMVWYRPSXQLPOMXEDYLSRODVHLYRWDPRHSUHLYMHWLKODGQLVYLMHW
6DPRRQDMWNRRGUDVWHDRVWDQHGLMHWHMHRYMHN6YDNRPDORGLMHWHPRH
]JD]LWLNXNFD$OLVYLSURIHVRULRYRJVYLMHWD]DMHGQRQHPRJXVWYRULWL
QRYRJD
WRKRH"RYMHNNRMLWXHVYRMHGLMHWHNDHGUXJRPHNRMLJDXWRPH
SRNXDYDVSULMHLWL6DPRYMHEDPVDPRNULWLNX"
WRNRGPODGHLGMHOXMHNDRRNUXWQRVWRELQRMHLVNUHQRVW



0LVOLPGDVHQDDPODGHXNRODPD]DJOXSOMXMH7DPRQHXMXLQHYLGH
QLWDVWYDUQRJD
0ODGHMHQDGDGUDYH
0ODGHMHRGXHYOMHQDNDGDMRMQHWNRNDHGDVHVYLMHWPRHXLQLWLOLMHSLPL
SUDYHGQLP1RWRMHLOX]LMD7NRPODGHLNDHGDVWYDULGULSRGNRQWURORP
YDUDMX1LWNRQHPRHGUDWLSRGNRQWURORPGUXJHOMXGHLQMLKRYHHOMH
0ODGHMHXQDWRVYRMRMGUVNRVWLVUDPHOMLYLMDDVWDULOMXGLXQDWRVYRP
GRVWRMDQVWYXGUVNLMLQHJRWRVHPLVOL
0ODGLPLVOHGDMHVYDNDDQDUKLMDYHSRVHELGREUD
0ODGLQHPDMX]DGDXSUDYGDWLQDVVYRMHSUHWKRGQLNHYHSURELWLVHL
RVORERGLWLVHVYHJDVWDURJDOLMHQRJDRPHWDMXHJD
0ODGRVWMHQHWRMDNRYULMHGQRVDPRWRRYMHNQH]QDNDGDMHPODG
0ODGRVWMHSLMDQVWYREH]YLQD
0ODGRVWVHQHRVYUHQDSRVOMHGLFHXWRPHMHQMH]LQDSUHGQRVW
0ODGRVWHOLGDMRMVH]DSRYLMHGDNDNRELLPDODPRJXQRVWGDVHQH
SRNRUDYD
0XGURVWPODGRVWLMHSULMHVYHJDXVSRVREQRVWLGDL]UD]LQRYHSUREOHPHL
SUHREOLNXMHSRVWRMHHPRGHOHYMHURYDQMDLQWHOLJHQWQRPGRPLOMDWRX
1DMYHLRYMHNRVWDMHXYLMHNGLMHWH
1HSRVWRMLSUREOHPDWLQRGLMHWHYHVDPRSUREOHPDWLQLURGLWHOML
1LMHGDQSDPHWDQRYMHNQLMHHOLRELWLPODL1LWDQDGMHFXQHGMHOXMHVODELMH
RGSULMHWQMHLQDGDNRMHVHQHLVSXQHGRYHHUL
2GJRMGMHFHMH]DQLPDQMHXNRMHPWUHED]QDWLL]JXELWLYULMHPHNDNRELVH
GRELORQDYUHPHQX
2GJRMLWLGLMHWHMHMHGQRVWDYQR7HNRMHVDPRYROMHWLWDMUH]XOWDW
3RQDLQXLJUHGMHWHWDPRHPRQDVOXWLWLNDNRHVHNDRRGUDVODRVRED
RGQRVLWLSUHPDLYRWQLP]DGDDPD
3UYRWRVHNRGGLMHWHL]JXELMHGREURUDVSRORHQMH
5D]XPGMHFHJXLPRWHUHWRPQHSRWUHEQRJ]QDQMD
6GMHWLQMVWYRPSXQLPOMXEDYLSRODVHLYRWDPRHSUHLYMHWLKODGQLVYLMHW
6DPRRQDMWNRRGUDVWHDRVWDQHGLMHWHMHRYMHN6YDNRPDORGLMHWHPRH
]JD]LWLNXNFD$OLVYLSURIHVRULRYRJVYLMHWD]DMHGQRQHPRJXVWYRULWL
QRYRJD
WRKRH"RYMHNNRMLWXHVYRMHGLMHWHNDHGUXJRPHNRMLJDXWRPH
SRNXDYDVSULMHLWL6DPRYMHEDPVDPRNULWLNX"
WRNRGPODGHLGMHOXMHNDRRNUXWQRVWRELQRMHLVNUHQRVW



7HNNDGDRYMHN]QDNDNYDVXPXXQXDGPRHSURFLMHQLWLMHOLVYRMXGMHFX
GREURRGJRMLR7NRDNQLNDRGLMHWHQLMHELRVDYUHQWHNRHSRVWDWLVDYUHQ
RYMHN
7NRGMHFLQHWRREHDLJUXGDULOLSDNLEXQHNDVHWRJDGULNDR]DNOHWYH

0QRJLVXPLVOLOLGDMHSROLWLNDHQDVDPRSDFLILFLVWLNDLOLKXPDQLWDUQDLOL
VHQWLPHQWDOQD6WYDUQDRSDVQRVWHQVNHSROLWLNHMHWRLPDSUHYLHOMXEDYL]D
PXNXSROLWLNX0QRJLPMHHQDPDGUDJLVDPR]UFDORXNRPVHGLYHVDPH
VHEL

9HOLNLEURMGDQDQMHGMHFHVXVLURDGVURGLWHOMLPD

0QRJHVHHQHXGDMXMHULPMHGRVWDVDPRH,PQRJHVHHQHUDVWDMXMHULP
MHGRVWDVDPRH

=DPDORMHGLMHWHYDQLMDSRVOMHGLFDQHNRJLQDQHJRPRUDOQDRVXGD

0DMNDMHJHQLMGMHWHWD

p2ELWHOMXNRMRMYODGDMXVNODGQLPHXVREQLRGQRVLNRMDVHRVQLYDQDOMXEDYL
SRYMHUHQMXLUD]XPLMHYDQMXXMHGQRMHLQDMSRJRGQLMDVUHGLQD]DUD]YRM
RVQRYQLKRVRELQDOLQRVWLNRMHHGMHWHWXRPRJXLWLGDVHODNHXNORSLXLUX
GUXWYHQXVUHGLQX3UDYLOQRRUJDQL]LUDQLYRWXSRURGLFLRVQRYDMHXVSMHQRJ
RGJRMD

.RGHQHMHVUFHVYHDNLJODYD

2GVYLKYHOLNLKRJUDQLHQMDLRNYLUQLKXYMHWDNRMLVWYDUDMXSRH]LMXL
UD]QROLNRVWLYRWDQDMELWQLMDLQDMYDQLMDMHRELWHOM

.DNRGDUD]XPLMHPRYRXELWLVH]ERJMHGQHHQH"$JGMHVXRVWDOH"

6DVYLPVHXNORSLWLXRELWHOM]QDLQHVWDWL

.DGHQDLOLPXNDUDFX]LPDMXVWDULMXRVREX]ERJQRYFDYMHDMXVHXQDGLGD
HLPQHWNRSUHNLQXWLNRQRSDF

8LPHRELWHOMLUDGHVHQDMYHHSRGORVWL2QDQDPGDMHPDVRYQDRSUDYGDQMD

-HGQRMHVDPRQD]HPOMLOMHSHLEROMHRGHQHPDMND

p6YDWNRPRUDMHGQRPXLQLWLNRUDNNRMLJDGLMHOLRGRFD

*RYRULOLHQDORHROMXEDYLSUH]LUHOLNQMLHYQLNMDYQRPQLMHQMH]QDNMHGD
RQDJXELDUDRQWDOHQW

p$NRXUODPXNDUDFRQMHGLQDPLDQ$NRXUODHQDRQDMHKLVWHULQD

'RNPXNDUFLHOHGDLVWLQDEXGHQDQMLKRYRMVWUDQLHQHHOHELWLQDVWUDQL
LVWLQH

RYMHNVHHQLGDELVHSRYXNDRL]VYLMHWDDHQDGDELXQMHJDXOD

RYMHNVHHQLGDELVHSRYXNDRL]VYLMHWDDHQDGDELXQMHJDXOD

'RNPXNDUFLHOHGDLVWLQDEXGHQDQMLKRYRMVWUDQLHQHHOHELWLQDVWUDQL
LVWLQH

p$NRXUODPXNDUDFRQMHGLQDPLDQ$NRXUODHQDRQDMHKLVWHULQD

*RYRULOLHQDORHROMXEDYLSUH]LUHOLNQMLHYQLNMDYQRPQLMHQMH]QDNMHGD
RQDJXELDUDRQWDOHQW

p6YDWNRPRUDMHGQRPXLQLWLNRUDNNRMLJDGLMHOLRGRFD

-HGQRMHVDPRQD]HPOMLOMHSHLEROMHRGHQHPDMND

8LPHRELWHOMLUDGHVHQDMYHHSRGORVWL2QDQDPGDMHPDVRYQDRSUDYGDQMD

.DGHQDLOLPXNDUDFX]LPDMXVWDULMXRVREX]ERJQRYFDYMHDMXVHXQDGLGD
HLPQHWNRSUHNLQXWLNRQRSDF

6DVYLPVHXNORSLWLXRELWHOM]QDLQHVWDWL

.DNRGDUD]XPLMHPRYRXELWLVH]ERJMHGQHHQH"$JGMHVXRVWDOH"

2GVYLKYHOLNLKRJUDQLHQMDLRNYLUQLKXYMHWDNRMLVWYDUDMXSRH]LMXL
UD]QROLNRVWLYRWDQDMELWQLMDLQDMYDQLMDMHRELWHOM

.RGHQHMHVUFHVYHDNLJODYD

p2ELWHOMXNRMRMYODGDMXVNODGQLPHXVREQLRGQRVLNRMDVHRVQLYDQDOMXEDYL
SRYMHUHQMXLUD]XPLMHYDQMXXMHGQRMHLQDMSRJRGQLMDVUHGLQD]DUD]YRM
RVQRYQLKRVRELQDOLQRVWLNRMHHGMHWHWXRPRJXLWLGDVHODNHXNORSLXLUX
GUXWYHQXVUHGLQX3UDYLOQRRUJDQL]LUDQLYRWXSRURGLFLRVQRYDMHXVSMHQRJ
RGJRMD

0DMNDMHJHQLMGMHWHWD

=DPDORMHGLMHWHYDQLMDSRVOMHGLFDQHNRJLQDQHJRPRUDOQDRVXGD

0QRJHVHHQHXGDMXMHULPMHGRVWDVDPRH,PQRJHVHHQHUDVWDMXMHULP
MHGRVWDVDPRH

9HOLNLEURMGDQDQMHGMHFHVXVLURDGVURGLWHOMLPD

0QRJLVXPLVOLOLGDMHSROLWLNDHQDVDPRSDFLILFLVWLNDLOLKXPDQLWDUQDLOL
VHQWLPHQWDOQD6WYDUQDRSDVQRVWHQVNHSROLWLNHMHWRLPDSUHYLHOMXEDYL]D
PXNXSROLWLNX0QRJLPMHHQDPDGUDJLVDPR]UFDORXNRPVHGLYHVDPH
VHEL

7HNNDGDRYMHN]QDNDNYDVXPXXQXDGPRHSURFLMHQLWLMHOLVYRMXGMHFX
GREURRGJRMLR7NRDNQLNDRGLMHWHQLMHELRVDYUHQWHNRHSRVWDWLVDYUHQ
RYMHN
7NRGMHFLQHWRREHDLJUXGDULOLSDNLEXQHNDVHWRJDGULNDR]DNOHWYH






7HNNDGDRYMHN]QDNDNYDVXPXXQXDGPRHSURFLMHQLWLMHOLVYRMXGMHFX
GREURRGJRMLR7NRDNQLNDRGLMHWHQLMHELRVDYUHQWHNRHSRVWDWLVDYUHQ
RYMHN
7NRGMHFLQHWRREHDLJUXGDULOLSDNLEXQHNDVHWRJDGULNDR]DNOHWYH

0QRJLVXPLVOLOLGDMHSROLWLNDHQDVDPRSDFLILFLVWLNDLOLKXPDQLWDUQDLOL
VHQWLPHQWDOQD6WYDUQDRSDVQRVWHQVNHSROLWLNHMHWRLPDSUHYLHOMXEDYL]D
PXNXSROLWLNX0QRJLPMHHQDPDGUDJLVDPR]UFDORXNRPVHGLYHVDPH
VHEL

9HOLNLEURMGDQDQMHGMHFHVXVLURDGVURGLWHOMLPD

0QRJHVHHQHXGDMXMHULPMHGRVWDVDPRH,PQRJHVHHQHUDVWDMXMHULP
MHGRVWDVDPRH

=DPDORMHGLMHWHYDQLMDSRVOMHGLFDQHNRJLQDQHJRPRUDOQDRVXGD

0DMNDMHJHQLMGMHWHWD

p2ELWHOMXNRMRMYODGDMXVNODGQLPHXVREQLRGQRVLNRMDVHRVQLYDQDOMXEDYL
SRYMHUHQMXLUD]XPLMHYDQMXXMHGQRMHLQDMSRJRGQLMDVUHGLQD]DUD]YRM
RVQRYQLKRVRELQDOLQRVWLNRMHHGMHWHWXRPRJXLWLGDVHODNHXNORSLXLUX
GUXWYHQXVUHGLQX3UDYLOQRRUJDQL]LUDQLYRWXSRURGLFLRVQRYDMHXVSMHQRJ
RGJRMD

.RGHQHMHVUFHVYHDNLJODYD

2GVYLKYHOLNLKRJUDQLHQMDLRNYLUQLKXYMHWDNRMLVWYDUDMXSRH]LMXL
UD]QROLNRVWLYRWDQDMELWQLMDLQDMYDQLMDMHRELWHOM

.DNRGDUD]XPLMHPRYRXELWLVH]ERJMHGQHHQH"$JGMHVXRVWDOH"

6DVYLPVHXNORSLWLXRELWHOM]QDLQHVWDWL

.DGHQDLOLPXNDUDFX]LPDMXVWDULMXRVREX]ERJQRYFDYMHDMXVHXQDGLGD
HLPQHWNRSUHNLQXWLNRQRSDF

8LPHRELWHOMLUDGHVHQDMYHHSRGORVWL2QDQDPGDMHPDVRYQDRSUDYGDQMD

-HGQRMHVDPRQD]HPOMLOMHSHLEROMHRGHQHPDMND

p6YDWNRPRUDMHGQRPXLQLWLNRUDNNRMLJDGLMHOLRGRFD

*RYRULOLHQDORHROMXEDYLSUH]LUHOLNQMLHYQLNMDYQRPQLMHQMH]QDNMHGD
RQDJXELDUDRQWDOHQW

p$NRXUODPXNDUDFRQMHGLQDPLDQ$NRXUODHQDRQDMHKLVWHULQD

'RNPXNDUFLHOHGDLVWLQDEXGHQDQMLKRYRMVWUDQLHQHHOHELWLQDVWUDQL
LVWLQH

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/MXGLVHVXVUHXDQHSODQLQH
/MXGLVXERJRYLX]DPHWNX
/MXGLVXRGUDVOLGDREUDXQDMXVGXJLPOMXGLPDDOLQHLVSUREOHPLPD
/MXGLVXURHQLMHGQL]DGUXJHSDLK]DWRSRXLLOLLKSRGQRVL
/MXGLVXVDPRYLHLOLPDQMHUD]XPQLWMUD]XPQLXQHNLPSRJOHGLPDD
QHUD]XPQLXGUXJLPD
/MXGLVXVYHYLHLQGLIHUHQWQLMHGQLSUHPDGUXJLPDLSUHPD]DMHGQLFL
/MXGLVXWROLNRSULSURVWLLWROLNRRYLVHRGRMPXWUHQXWNDGDHQHWNRWNRLK
HOLSUHYDULWLXYLMHNQDLQHNRJDWNRVHGDSUHYDULWL
/MXGLYLHYROHEXGXXNDWDVWURIXQRUWYHNRMHELWUHEDORRGPDKSRGQLMHWL
/MXGLPDQHSRPDHPRDNR]DQMLKLQLPRRQRWRPRJXVDPLXLQLWL
/MXGLPDVHRGDMHSUHYHOLNDDVWNDGDLKVHXVSRUHXMHVDHWYHURQRFLPD
/MXGLPDVX]DVDPRRGUHHQMHLPRWLYDFLMXSRWUHEQLQHSULMDWHOMLWDNPDFLX
SRVOXVXSDUQLFLXSRVWLJQXLPDSURWLYQLFLXSROLWLFL3ULURGQRQHYMHUXMX
RQLPDNRMLVXGUXNLMLLNRMLLP WRERH PRJXQDQLMHWLWHWXYLGHLKNDR
SULMHWQMX
/MXGVNDSULURGDLPDVYRMHJUDQLFHRQDMHNDGUDSRGQLMHWLUDGRVWMDGERORYH
VDPRGRRGUHHQRJVWXSQMD

/MXGLEH]]DKWMHYDVXQHWRVWUDQRMHURQLNRMLQLWDQHWUDHQLWDQLQH
GDMX
/MXGLEMHHMHGQLGUXJLPDMHUVHERMHMHGQLGUXJLK
/MXGLJOHGDMXUD]OLLWRQDSLWDQMDSRVWRMHOLVWYDUDQDLDSVROXWQDPMHULOD]D
PXGURVW6YDNRGUXWYRLPDRGUHHQDPMHULODRWRPHWRPXVHLQL
QRUPDOQLPUD]XPQLPLOLPRUDOQLP7DVHPMHULODPRJXUD]OLNRYDWLRG
PMHULODQHNRJGUXWYD
/MXGLLPDMXMHGQXPDQXNRMDLKVSUHDYDGDGMHOXMXQHRVMHDMX]DWRVX
VSRVREQL
/MXGLNRMLLPDMXKUDEURVWLLNDUDNWHUDGUXJLPVXOMXGLPDXYLMHNQHXJRGQL
/MXGLNRMLHOHYULWLXWMHFDMQDGUXJHPRUDMXVHSREULQXWL]DWRGDLKVHQH
PRHSUHHVWRYLGMHWL
/MXGLQHELWROLNRPLVOLWLRWRPHWRLPMHLQLWLNROLNRRWRPHWRMHVX
/MXGLQLVXPXGULXRGQRVXQDVYRMHLVNXVWYRYHXRGQRVXQDVYRMX
VSRVREQRVWGDXHL]LVNXVWYD
/MXGLRGUHXMXVYRMLGHQWLWHWSRRQRPHWRQLVX
/MXGLSUHGVWDYOMDMXOMXGH
/MXGLVHGDMXWDNRODNRSUHYDULWL
/MXGLVHVXVUHXDQHSODQLQH
/MXGLVXERJRYLX]DPHWNX
/MXGLVXRGUDVOLGDREUDXQDMXVGXJLPOMXGLPDDOLQHLVSUREOHPLPD
/MXGLVXURHQLMHGQL]DGUXJHSDLK]DWRSRXLLOLLKSRGQRVL
/MXGLVXVDPRYLHLOLPDQMHUD]XPQLWMUD]XPQLXQHNLPSRJOHGLPDD
QHUD]XPQLXGUXJLPD
/MXGLVXVYHYLHLQGLIHUHQWQLMHGQLSUHPDGUXJLPDLSUHPD]DMHGQLFL
/MXGLVXWROLNRSULSURVWLLWROLNRRYLVHRGRMPXWUHQXWNDGDHQHWNRWNRLK
HOLSUHYDULWLXYLMHNQDLQHNRJDWNRVHGDSUHYDULWL
/MXGLYLHYROHEXGXXNDWDVWURIXQRUWYHNRMHELWUHEDORRGPDKSRGQLMHWL
/MXGLPDQHSRPDHPRDNR]DQMLKLQLPRRQRWRPRJXVDPLXLQLWL
/MXGLPDVHRGDMHSUHYHOLNDDVWNDGDLKVHXVSRUHXMHVDHWYHURQRFLPD
/MXGLPDVX]DVDPRRGUHHQMHLPRWLYDFLMXSRWUHEQLQHSULMDWHOMLWDNPDFLX
SRVOXVXSDUQLFLXSRVWLJQXLPDSURWLYQLFLXSROLWLFL3ULURGQRQHYMHUXMX
RQLPDNRMLVXGUXNLMLLNRMLLP WRERH PRJXQDQLMHWLWHWXYLGHLKNDR
SULMHWQMX
/MXGVNDSULURGDLPDVYRMHJUDQLFHRQDMHNDGUDSRGQLMHWLUDGRVWMDGERORYH
VDPRGRRGUHHQRJVWXSQMD





/MXGLEH]]DKWMHYDVXQHWRVWUDQRMHURQLNRMLQLWDQHWUDHQLWDQLQH
GDMX
/MXGLEMHHMHGQLGUXJLPDMHUVHERMHMHGQLGUXJLK
/MXGLJOHGDMXUD]OLLWRQDSLWDQMDSRVWRMHOLVWYDUDQDLDSVROXWQDPMHULOD]D
PXGURVW6YDNRGUXWYRLPDRGUHHQDPMHULODRWRPHWRPXVHLQL
QRUPDOQLPUD]XPQLPLOLPRUDOQLP7DVHPMHULODPRJXUD]OLNRYDWLRG
PMHULODQHNRJGUXWYD
/MXGLLPDMXMHGQXPDQXNRMDLKVSUHDYDGDGMHOXMXQHRVMHDMX]DWRVX
VSRVREQL
/MXGLNRMLLPDMXKUDEURVWLLNDUDNWHUDGUXJLPVXOMXGLPDXYLMHNQHXJRGQL
/MXGLNRMLHOHYULWLXWMHFDMQDGUXJHPRUDMXVHSREULQXWL]DWRGDLKVHQH
PRHSUHHVWRYLGMHWL
/MXGLQHELWROLNRPLVOLWLRWRPHWRLPMHLQLWLNROLNRRWRPHWRMHVX
/MXGLQLVXPXGULXRGQRVXQDVYRMHLVNXVWYRYHXRGQRVXQDVYRMX
VSRVREQRVWGDXHL]LVNXVWYD
/MXGLRGUHXMXVYRMLGHQWLWHWSRRQRPHWRQLVX
/MXGLSUHGVWDYOMDMXOMXGH
/MXGLVHGDMXWDNRODNRSUHYDULWL
/MXGLVHVXVUHXDQHSODQLQH
/MXGLVXERJRYLX]DPHWNX
/MXGLVXRGUDVOLGDREUDXQDMXVGXJLPOMXGLPDDOLQHLVSUREOHPLPD
/MXGLVXURHQLMHGQL]DGUXJHSDLK]DWRSRXLLOLLKSRGQRVL
/MXGLVXVDPRYLHLOLPDQMHUD]XPQLWMUD]XPQLXQHNLPSRJOHGLPDD
QHUD]XPQLXGUXJLPD
/MXGLVXVYHYLHLQGLIHUHQWQLMHGQLSUHPDGUXJLPDLSUHPD]DMHGQLFL
/MXGLVXWROLNRSULSURVWLLWROLNRRYLVHRGRMPXWUHQXWNDGDHQHWNRWNRLK
HOLSUHYDULWLXYLMHNQDLQHNRJDWNRVHGDSUHYDULWL
/MXGLYLHYROHEXGXXNDWDVWURIXQRUWYHNRMHELWUHEDORRGPDKSRGQLMHWL
/MXGLPDQHSRPDHPRDNR]DQMLKLQLPRRQRWRPRJXVDPLXLQLWL
/MXGLPDVHRGDMHSUHYHOLNDDVWNDGDLKVHXVSRUHXMHVDHWYHURQRFLPD
/MXGLPDVX]DVDPRRGUHHQMHLPRWLYDFLMXSRWUHEQLQHSULMDWHOMLWDNPDFLX
SRVOXVXSDUQLFLXSRVWLJQXLPDSURWLYQLFLXSROLWLFL3ULURGQRQHYMHUXMX
RQLPDNRMLVXGUXNLMLLNRMLLP WRERH PRJXQDQLMHWLWHWXYLGHLKNDR
SULMHWQMX
/MXGVNDSULURGDLPDVYRMHJUDQLFHRQDMHNDGUDSRGQLMHWLUDGRVWMDGERORYH
VDPRGRRGUHHQRJVWXSQMD



/MXGLEH]]DKWMHYDVXQHWRVWUDQRMHURQLNRMLQLWDQHWUDHQLWDQLQH
GDMX
/MXGLEMHHMHGQLGUXJLPDMHUVHERMHMHGQLGUXJLK
/MXGLJOHGDMXUD]OLLWRQDSLWDQMDSRVWRMHOLVWYDUDQDLDSVROXWQDPMHULOD]D
PXGURVW6YDNRGUXWYRLPDRGUHHQDPMHULODRWRPHWRPXVHLQL
QRUPDOQLPUD]XPQLPLOLPRUDOQLP7DVHPMHULODPRJXUD]OLNRYDWLRG
PMHULODQHNRJGUXWYD
/MXGLLPDMXMHGQXPDQXNRMDLKVSUHDYDGDGMHOXMXQHRVMHDMX]DWRVX
VSRVREQL
/MXGLNRMLLPDMXKUDEURVWLLNDUDNWHUDGUXJLPVXOMXGLPDXYLMHNQHXJRGQL
/MXGLNRMLHOHYULWLXWMHFDMQDGUXJHPRUDMXVHSREULQXWL]DWRGDLKVHQH
PRHSUHHVWRYLGMHWL
/MXGLQHELWROLNRPLVOLWLRWRPHWRLPMHLQLWLNROLNRRWRPHWRMHVX
/MXGLQLVXPXGULXRGQRVXQDVYRMHLVNXVWYRYHXRGQRVXQDVYRMX
VSRVREQRVWGDXHL]LVNXVWYD
/MXGLRGUHXMXVYRMLGHQWLWHWSRRQRPHWRQLVX
/MXGLSUHGVWDYOMDMXOMXGH
/MXGLVHGDMXWDNRODNRSUHYDULWL
/MXGLVHVXVUHXDQHSODQLQH
/MXGLVXERJRYLX]DPHWNX
/MXGLVXRGUDVOLGDREUDXQDMXVGXJLPOMXGLPDDOLQHLVSUREOHPLPD
/MXGLVXURHQLMHGQL]DGUXJHSDLK]DWRSRXLLOLLKSRGQRVL
/MXGLVXVDPRYLHLOLPDQMHUD]XPQLWMUD]XPQLXQHNLPSRJOHGLPDD
QHUD]XPQLXGUXJLPD
/MXGLVXVYHYLHLQGLIHUHQWQLMHGQLSUHPDGUXJLPDLSUHPD]DMHGQLFL
/MXGLVXWROLNRSULSURVWLLWROLNRRYLVHRGRMPXWUHQXWNDGDHQHWNRWNRLK
HOLSUHYDULWLXYLMHNQDLQHNRJDWNRVHGDSUHYDULWL
/MXGLYLHYROHEXGXXNDWDVWURIXQRUWYHNRMHELWUHEDORRGPDKSRGQLMHWL
/MXGLPDQHSRPDHPRDNR]DQMLKLQLPRRQRWRPRJXVDPLXLQLWL
/MXGLPDVHRGDMHSUHYHOLNDDVWNDGDLKVHXVSRUHXMHVDHWYHURQRFLPD
/MXGLPDVX]DVDPRRGUHHQMHLPRWLYDFLMXSRWUHEQLQHSULMDWHOMLWDNPDFLX
SRVOXVXSDUQLFLXSRVWLJQXLPDSURWLYQLFLXSROLWLFL3ULURGQRQHYMHUXMX
RQLPDNRMLVXGUXNLMLLNRMLLP WRERH PRJXQDQLMHWLWHWXYLGHLKNDR
SULMHWQMX
/MXGVNDSULURGDLPDVYRMHJUDQLFHRQDMHNDGUDSRGQLMHWLUDGRVWMDGERORYH
VDPRGRRGUHHQRJVWXSQMD



0HXVREQRVHXSR]QDWL]QDLVSR]QDWLNROLNRVPRMHGQLGUXJLPDVWUDQL
0LVPRQLWD2QRWRWUDLPRMHVYH
0QRJRWRJDPRHPRSURLWDWLQDOMXGVNRPOLFX
1DMEROMHVUHGVWYR]DRVOREDDQMHVWUDKDRGOMXGLMHSR]QDYDQMHOMXGL
1DMEROMLQDLQGDOMXGH]DLQWHUHVLUDPR]DVHEHMHELWL]DLQWHUHVLUDQ]DQMLK
1DMEROMLREQRYLWHOMLNRMHMHVYLMHWLNDGDYLGLRVXRQLNRMLSRLQMXNRGVDPLK
VHEH
1DMYHDNULYLFDOMXGLMHXWRPHWRVHXVYDNRPWUHQXWNXPRJXLQHPRUDMX
RNUHQXWL1DMYHDQHVUHDOMXGL]DSUDYRVHVDVWRMLXWRPHWRVHQRJDPDL
UXNDPDPRUDMXRSLUDWLLRGXSLUDWLRNULNRMLQRVH
1DPDVXGDQDVYLHQRLNDGDSRWUHEQLUD]XPQLOMXGLOMXGLNRMLYLHQH
YMHUXMXXDUREQXPROMXGVNRJEDMDQMDWRMHVWEUEOMDQMDLOLNDNRGDVH
L]UD]LPUHWRULNHGDNOHWDNYLOMXGLNRMLLPDMXVPLRQRVWLGDEXGXGRVOMHGQLSR
VYDNXFLMHQXNRML]QDMXWRKRH
1DHRYMHDQVWYRQLMHXRSHWDNRPDWHULMDOLVWLNRNDNRVHWRVWDOQRWYUGLX
QHUD]XPQLPQDNODSDQMLPD3UHPDRQRPHNDNRVDPXSR]QDROMXGHMDVQRPL
MHGDPHXQMLPDLPDSXQRYLHLGHDOQRJKWLMHQMDQHJRWRGROD]LGR
L]UDDMD
1HHPRVHQLNDGGRYROMQRQDXLWLGDVYLOMXGLLYHNDRGDQLWNRQH]QD
1HNXM]ODVYRPEOLQMHPXGRNRQEH]VWUDKDERUDYLNRGWHEHLVDXYDM
UD]ERULRSUH]
1HPRHELWLWDNRUDYLKLUXQLKVWDEDODLOLLYRWLQMDNDRWRPRHELWLUDYLK
LUXQLKOMXGL
1HPRHSRSUDYLWLOMXGHGUXJDLMHQHJRLKGDLKSULNDHRQDNYLPDNDNYL
MHVX
1HNDWHERJXYD]OLKDGREULKVHVDPXYDM
1HNLOMXGLHOHXYLMHNEOLVWDWLLDNRQHPDMXSRMPD
1HNLVHOMXGLSUHGGUXJLPDSUDYHWRMHPRJXHPDQMLPDNDNRELRVWDOLYHL
RGQMLK
1HNLVXOMXGLNDRYRHXSRHWNXVXVODWNLSRVOLMHVHSRNYDUH
1HPDQLMHGQRJVWYRUHQMDNRMHQLMHLURGXVWRERP
1LMHGRYROMQRJRYRULWLRVWYDULWUHEDJRYRULWLOMXGLPD
1LVDPXVWDQMXVKYDWLWLURGOMXGVNLRWNXGPXWDNRPDOR]GUDYDUDVXLYDQMD
GDVHWDNREOHVDYRMDYQRVUDPRWL'RGXHVYDNLPGDQRPSULPMHXMHPVYH
MDVQLMHNROLNRMHEXGDODVWRGUXJHVRERPPMHULWL2QRWRPHQDMYLHSHHWR
VXJUDDQVNLRGQRVL

0HXVREQRVHXSR]QDWL]QDLVSR]QDWLNROLNRVPRMHGQLGUXJLPDVWUDQL
0LVPRQLWD2QRWRWUDLPRMHVYH
0QRJRWRJDPRHPRSURLWDWLQDOMXGVNRPOLFX
1DMEROMHVUHGVWYR]DRVOREDDQMHVWUDKDRGOMXGLMHSR]QDYDQMHOMXGL
1DMEROMLQDLQGDOMXGH]DLQWHUHVLUDPR]DVHEHMHELWL]DLQWHUHVLUDQ]DQMLK
1DMEROMLREQRYLWHOMLNRMHMHVYLMHWLNDGDYLGLRVXRQLNRMLSRLQMXNRGVDPLK
VHEH
1DMYHDNULYLFDOMXGLMHXWRPHWRVHXVYDNRPWUHQXWNXPRJXLQHPRUDMX
RNUHQXWL1DMYHDQHVUHDOMXGL]DSUDYRVHVDVWRMLXWRPHWRVHQRJDPDL
UXNDPDPRUDMXRSLUDWLLRGXSLUDWLRNULNRMLQRVH
1DPDVXGDQDVYLHQRLNDGDSRWUHEQLUD]XPQLOMXGLOMXGLNRMLYLHQH
YMHUXMXXDUREQXPROMXGVNRJEDMDQMDWRMHVWEUEOMDQMDLOLNDNRGDVH
L]UD]LPUHWRULNHGDNOHWDNYLOMXGLNRMLLPDMXVPLRQRVWLGDEXGXGRVOMHGQLSR
VYDNXFLMHQXNRML]QDMXWRKRH
1DHRYMHDQVWYRQLMHXRSHWDNRPDWHULMDOLVWLNRNDNRVHWRVWDOQRWYUGLX
QHUD]XPQLPQDNODSDQMLPD3UHPDRQRPHNDNRVDPXSR]QDROMXGHMDVQRPL
MHGDPHXQMLPDLPDSXQRYLHLGHDOQRJKWLMHQMDQHJRWRGROD]LGR
L]UDDMD
1HHPRVHQLNDGGRYROMQRQDXLWLGDVYLOMXGLLYHNDRGDQLWNRQH]QD
1HNXM]ODVYRPEOLQMHPXGRNRQEH]VWUDKDERUDYLNRGWHEHLVDXYDM
UD]ERULRSUH]
1HPRHELWLWDNRUDYLKLUXQLKVWDEDODLOLLYRWLQMDNDRWRPRHELWLUDYLK
LUXQLKOMXGL
1HPRHSRSUDYLWLOMXGHGUXJDLMHQHJRLKGDLKSULNDHRQDNYLPDNDNYL
MHVX
1HNDWHERJXYD]OLKDGREULKVHVDPXYDM
1HNLOMXGLHOHXYLMHNEOLVWDWLLDNRQHPDMXSRMPD
1HNLVHOMXGLSUHGGUXJLPDSUDYHWRMHPRJXHPDQMLPDNDNRELRVWDOLYHL
RGQMLK
1HNLVXOMXGLNDRYRHXSRHWNXVXVODWNLSRVOLMHVHSRNYDUH
1HPDQLMHGQRJVWYRUHQMDNRMHQLMHLURGXVWRERP
1LMHGRYROMQRJRYRULWLRVWYDULWUHEDJRYRULWLOMXGLPD
1LVDPXVWDQMXVKYDWLWLURGOMXGVNLRWNXGPXWDNRPDOR]GUDYDUDVXLYDQMD
GDVHWDNREOHVDYRMDYQRVUDPRWL'RGXHVYDNLPGDQRPSULPMHXMHPVYH
MDVQLMHNROLNRMHEXGDODVWRGUXJHVRERPPMHULWL2QRWRPHQDMYLHSHHWR
VXJUDDQVNLRGQRVL






0HXVREQRVHXSR]QDWL]QDLVSR]QDWLNROLNRVPRMHGQLGUXJLPDVWUDQL
0LVPRQLWD2QRWRWUDLPRMHVYH
0QRJRWRJDPRHPRSURLWDWLQDOMXGVNRPOLFX
1DMEROMHVUHGVWYR]DRVOREDDQMHVWUDKDRGOMXGLMHSR]QDYDQMHOMXGL
1DMEROMLQDLQGDOMXGH]DLQWHUHVLUDPR]DVHEHMHELWL]DLQWHUHVLUDQ]DQMLK
1DMEROMLREQRYLWHOMLNRMHMHVYLMHWLNDGDYLGLRVXRQLNRMLSRLQMXNRGVDPLK
VHEH
1DMYHDNULYLFDOMXGLMHXWRPHWRVHXVYDNRPWUHQXWNXPRJXLQHPRUDMX
RNUHQXWL1DMYHDQHVUHDOMXGL]DSUDYRVHVDVWRMLXWRPHWRVHQRJDPDL
UXNDPDPRUDMXRSLUDWLLRGXSLUDWLRNULNRMLQRVH
1DPDVXGDQDVYLHQRLNDGDSRWUHEQLUD]XPQLOMXGLOMXGLNRMLYLHQH
YMHUXMXXDUREQXPROMXGVNRJEDMDQMDWRMHVWEUEOMDQMDLOLNDNRGDVH
L]UD]LPUHWRULNHGDNOHWDNYLOMXGLNRMLLPDMXVPLRQRVWLGDEXGXGRVOMHGQLSR
VYDNXFLMHQXNRML]QDMXWRKRH
1DHRYMHDQVWYRQLMHXRSHWDNRPDWHULMDOLVWLNRNDNRVHWRVWDOQRWYUGLX
QHUD]XPQLPQDNODSDQMLPD3UHPDRQRPHNDNRVDPXSR]QDROMXGHMDVQRPL
MHGDPHXQMLPDLPDSXQRYLHLGHDOQRJKWLMHQMDQHJRWRGROD]LGR
L]UDDMD
1HHPRVHQLNDGGRYROMQRQDXLWLGDVYLOMXGLLYHNDRGDQLWNRQH]QD
1HNXM]ODVYRPEOLQMHPXGRNRQEH]VWUDKDERUDYLNRGWHEHLVDXYDM
UD]ERULRSUH]
1HPRHELWLWDNRUDYLKLUXQLKVWDEDODLOLLYRWLQMDNDRWRPRHELWLUDYLK
LUXQLKOMXGL
1HPRHSRSUDYLWLOMXGHGUXJDLMHQHJRLKGDLKSULNDHRQDNYLPDNDNYL
MHVX
1HNDWHERJXYD]OLKDGREULKVHVDPXYDM
1HNLOMXGLHOHXYLMHNEOLVWDWLLDNRQHPDMXSRMPD
1HNLVHOMXGLSUHGGUXJLPDSUDYHWRMHPRJXHPDQMLPDNDNRELRVWDOLYHL
RGQMLK
1HNLVXOMXGLNDRYRHXSRHWNXVXVODWNLSRVOLMHVHSRNYDUH
1HPDQLMHGQRJVWYRUHQMDNRMHQLMHLURGXVWRERP
1LMHGRYROMQRJRYRULWLRVWYDULWUHEDJRYRULWLOMXGLPD
1LVDPXVWDQMXVKYDWLWLURGOMXGVNLRWNXGPXWDNRPDOR]GUDYDUDVXLYDQMD
GDVHWDNREOHVDYRMDYQRVUDPRWL'RGXHVYDNLPGDQRPSULPMHXMHPVYH
MDVQLMHNROLNRMHEXGDODVWRGUXJHVRERPPMHULWL2QRWRPHQDMYLHSHHWR
VXJUDDQVNLRGQRVL

0HXVREQRVHXSR]QDWL]QDLVSR]QDWLNROLNRVPRMHGQLGUXJLPDVWUDQL
0LVPRQLWD2QRWRWUDLPRMHVYH
0QRJRWRJDPRHPRSURLWDWLQDOMXGVNRPOLFX
1DMEROMHVUHGVWYR]DRVOREDDQMHVWUDKDRGOMXGLMHSR]QDYDQMHOMXGL
1DMEROMLQDLQGDOMXGH]DLQWHUHVLUDPR]DVHEHMHELWL]DLQWHUHVLUDQ]DQMLK
1DMEROMLREQRYLWHOMLNRMHMHVYLMHWLNDGDYLGLRVXRQLNRMLSRLQMXNRGVDPLK
VHEH
1DMYHDNULYLFDOMXGLMHXWRPHWRVHXVYDNRPWUHQXWNXPRJXLQHPRUDMX
RNUHQXWL1DMYHDQHVUHDOMXGL]DSUDYRVHVDVWRMLXWRPHWRVHQRJDPDL
UXNDPDPRUDMXRSLUDWLLRGXSLUDWLRNULNRMLQRVH
1DPDVXGDQDVYLHQRLNDGDSRWUHEQLUD]XPQLOMXGLOMXGLNRMLYLHQH
YMHUXMXXDUREQXPROMXGVNRJEDMDQMDWRMHVWEUEOMDQMDLOLNDNRGDVH
L]UD]LPUHWRULNHGDNOHWDNYLOMXGLNRMLLPDMXVPLRQRVWLGDEXGXGRVOMHGQLSR
VYDNXFLMHQXNRML]QDMXWRKRH
1DHRYMHDQVWYRQLMHXRSHWDNRPDWHULMDOLVWLNRNDNRVHWRVWDOQRWYUGLX
QHUD]XPQLPQDNODSDQMLPD3UHPDRQRPHNDNRVDPXSR]QDROMXGHMDVQRPL
MHGDPHXQMLPDLPDSXQRYLHLGHDOQRJKWLMHQMDQHJRWRGROD]LGR
L]UDDMD
1HHPRVHQLNDGGRYROMQRQDXLWLGDVYLOMXGLLYHNDRGDQLWNRQH]QD
1HNXM]ODVYRPEOLQMHPXGRNRQEH]VWUDKDERUDYLNRGWHEHLVDXYDM
UD]ERULRSUH]
1HPRHELWLWDNRUDYLKLUXQLKVWDEDODLOLLYRWLQMDNDRWRPRHELWLUDYLK
LUXQLKOMXGL
1HPRHSRSUDYLWLOMXGHGUXJDLMHQHJRLKGDLKSULNDHRQDNYLPDNDNYL
MHVX
1HNDWHERJXYD]OLKDGREULKVHVDPXYDM
1HNLOMXGLHOHXYLMHNEOLVWDWLLDNRQHPDMXSRMPD
1HNLVHOMXGLSUHGGUXJLPDSUDYHWRMHPRJXHPDQMLPDNDNRELRVWDOLYHL
RGQMLK
1HNLVXOMXGLNDRYRHXSRHWNXVXVODWNLSRVOLMHVHSRNYDUH
1HPDQLMHGQRJVWYRUHQMDNRMHQLMHLURGXVWRERP
1LMHGRYROMQRJRYRULWLRVWYDULWUHEDJRYRULWLOMXGLPD
1LVDPXVWDQMXVKYDWLWLURGOMXGVNLRWNXGPXWDNRPDOR]GUDYDUDVXLYDQMD
GDVHWDNREOHVDYRMDYQRVUDPRWL'RGXHVYDNLPGDQRPSULPMHXMHPVYH
MDVQLMHNROLNRMHEXGDODVWRGUXJHVRERPPMHULWL2QRWRPHQDMYLHSHHWR
VXJUDDQVNLRGQRVL



1LWDWROMXGLSURQDOD]HQLMHORHVDPRRQRWRRQLRGWRJDQDSUDYH
2OMXGLPDPLVOLPQDMJRUHSDWDNRLRVHELDMDVHULMHWNRYDUDP
2QRWRLYRWLQLYULMHGQLPLYOMHQMDVXVUHWLVXVOMXGLPD
3RH]LMDYMHUDXOMHSRWXYMHUDXOHJHQGXRSWLFLNRMDQDVPRHSUHQLMHWLX
GDOHNHQHSR]QDWH]HPOMHJGMHVXOMXGLVUHWQLLPXGULJGMHVXVYODGDOLVXURYX
GLYOMLQXQDUDYLJGMHVXVSR]QDOLWR]QDLRYMHQRVWJGMHSRWXMXPLULPU]H
RUXMHJGMHWUDMHRQDMWUHQXWDN]DNRMLELVHYULMHGLORURGLWLL]DNRMLELRYMHN
SRHOLRGDSRWUDMHXYMHQRVW
3RQHNDGPRHELWLOMXGLPD]DLVWDGREDUSDLSDNRGQMLKSULPLWLPDOR
3RVWRMHGYLMHRVQRYQHYUVWHSR]QDWLKOMXGLRQLNRMH]QDPRLRQLNRMHEL
WUHEDOL]QDWL3RVWRMHOMXGLNRMLVXWDNREH]QDDMQLGDQHPDMXQLORLKQL
GREULKVWUDQD
3RVWRMLHWLULYUVWHOMXGL
x SUYLNDXPRMHMHPRMHDWYRMHMHWYRMHWRVXSURVMHQL
x GUXJLNDXPRMHMHWYRMHDWYRMHMHWYRMHWRVXQHXNL
x WUHLNDXPRMHMHWYRMHDWYRMHMHPRMHWRVXSRERQLL
x HWYUWLNDXWYRMHMHPRMHDPRMHMHPRMHWRVX]ORWYRUL
3RVWRMHVLJXUQROMXGLNRMLVXVUHWQLWRQLVXVYRMLYODVWLWLYMHURYQLFL
3RWLLOMXGHQDYUOLQHPRGDHLKVWYDUQRSURQDLXVHEL
3RWUHEQLMHMHSURXDYDWLOMXGHQHJRNQMLJH
3UHYHOLNLEURMOMXGLQHHOLVKYDWLWLGDVHVWYDUQDNRPXQLNDFLMDWHPHOMLQD
UHFLSURFLWHWX3UYRVXOMXGLUDVWDYOMDOLDWRPVDGDDWRPUDVWDYOMDOMXGH
6DGDQMHVWDQMHRYMHDQVWYDDSVROXWQRQHPRJX]DPLVOLWLNDRRQRSUL
NRMHPXELPRJORRVWDWLDSVROXWQRJDQHPRJX]DPLVOLWLNDRFLMHORL
SRVOMHGQMHQMHJRYRRGUHHQMH8VDGDQMHPPRMDGXDQHPRHXKYDWLWL
PMHVWDQLWLPRHMHGDQDVPLURYDWLRQRMHQHRGROMLYRRGELMD]DEXGXLPL
EROMLPQH]DXVWDYOMLYRLGHFLMHOLPRMLYRW
6DPRGUXJLOMXGLPRJXLVSXQLWLQDLYRW$NRVPRPXPLMHGLQLVDGUDMRQ
RVWDMHSUD]DQ
6DPRNRGLYRWLQMDPRHPRELWLVLJXUQLGDHELWLEROMHWRVPRPLEROML
SUHPDQMLPD.RGOMXGLWRQLMHVOXDMYHHVWRREUQXWR
6DPRPDOLEURMOMXGLLYL]DSUDYRXVDGDQMRVWLYHLPDVDPRLPDQDPMHUX
MHGQRPLVWLQVNLLYMHWL
6PHWDOLVXPHPRMLEOLQMLJRGLQDPD'ROD]HLSRVMHXMXRYMHNNDGDWR
QMLPDQDMEROMHRGJRYDUD

6DGDQMHVWDQMHRYMHDQVWYDDSVROXWQRQHPRJX]DPLVOLWLNDRRQRSUL
NRMHPXELPRJORRVWDWLDSVROXWQRJDQHPRJX]DPLVOLWLNDRFLMHORL
SRVOMHGQMHQMHJRYRRGUHHQMH8VDGDQMHPPRMDGXDQHPRHXKYDWLWL
PMHVWDQLWLPRHMHGDQDVPLURYDWLRQRMHQHRGROMLYRRGELMD]DEXGXLPL
EROMLPQH]DXVWDYOMLYRLGHFLMHOLPRMLYRW
6DPRGUXJLOMXGLPRJXLVSXQLWLQDLYRW$NRVPRPXPLMHGLQLVDGUDMRQ
RVWDMHSUD]DQ
6DPRNRGLYRWLQMDPRHPRELWLVLJXUQLGDHELWLEROMHWRVPRPLEROML
SUHPDQMLPD.RGOMXGLWRQLMHVOXDMYHHVWRREUQXWR
6DPRPDOLEURMOMXGLLYL]DSUDYRXVDGDQMRVWLYHLPDVDPRLPDQDPMHUX
MHGQRPLVWLQVNLLYMHWL
6PHWDOLVXPHPRMLEOLQMLJRGLQDPD'ROD]HLSRVMHXMXRYMHNNDGDWR
QMLPDQDMEROMHRGJRYDUD
3UHYHOLNLEURMOMXGLQHHOLVKYDWLWLGDVHVWYDUQDNRPXQLNDFLMDWHPHOMLQD
UHFLSURFLWHWX3UYRVXOMXGLUDVWDYOMDOLDWRPVDGDDWRPUDVWDYOMDOMXGH
3RWUHEQLMHMHSURXDYDWLOMXGHQHJRNQMLJH
3RWLLOMXGHQDYUOLQHPRGDHLKVWYDUQRSURQDLXVHEL
3RVWRMHVLJXUQROMXGLNRMLVXVUHWQLWRQLVXVYRMLYODVWLWLYMHURYQLFL
x HWYUWLNDXWYRMHMHPRMHDPRMHMHPRMHWRVX]ORWYRUL
x WUHLNDXPRMHMHWYRMHDWYRMHMHPRMHWRVXSRERQLL
x GUXJLNDXPRMHMHWYRMHDWYRMHMHWYRMHWRVXQHXNL
x SUYLNDXPRMHMHPRMHDWYRMHMHWYRMHWRVXSURVMHQL
1LWDWROMXGLSURQDOD]HQLMHORHVDPRRQRWRRQLRGWRJDQDSUDYH
2OMXGLPDPLVOLPQDMJRUHSDWDNRLRVHELDMDVHULMHWNRYDUDP
2QRWRLYRWLQLYULMHGQLPLYOMHQMDVXVUHWLVXVOMXGLPD
3RH]LMDYMHUDXOMHSRWXYMHUDXOHJHQGXRSWLFLNRMDQDVPRHSUHQLMHWLX
GDOHNHQHSR]QDWH]HPOMHJGMHVXOMXGLVUHWQLLPXGULJGMHVXVYODGDOLVXURYX
GLYOMLQXQDUDYLJGMHVXVSR]QDOLWR]QDLRYMHQRVWJGMHSRWXMXPLULPU]H
RUXMHJGMHWUDMHRQDMWUHQXWDN]DNRMLELVHYULMHGLORURGLWLL]DNRMLELRYMHN
SRHOLRGDSRWUDMHXYMHQRVW
3RQHNDGPRHELWLOMXGLPD]DLVWDGREDUSDLSDNRGQMLKSULPLWLPDOR
3RVWRMHGYLMHRVQRYQHYUVWHSR]QDWLKOMXGLRQLNRMH]QDPRLRQLNRMHEL
WUHEDOL]QDWL3RVWRMHOMXGLNRMLVXWDNREH]QDDMQLGDQHPDMXQLORLKQL
GREULKVWUDQD
3RVWRMLHWLULYUVWHOMXGL





1LWDWROMXGLSURQDOD]HQLMHORHVDPRRQRWRRQLRGWRJDQDSUDYH
2OMXGLPDPLVOLPQDMJRUHSDWDNRLRVHELDMDVHULMHWNRYDUDP
2QRWRLYRWLQLYULMHGQLPLYOMHQMDVXVUHWLVXVOMXGLPD
3RH]LMDYMHUDXOMHSRWXYMHUDXOHJHQGXRSWLFLNRMDQDVPRHSUHQLMHWLX
GDOHNHQHSR]QDWH]HPOMHJGMHVXOMXGLVUHWQLLPXGULJGMHVXVYODGDOLVXURYX
GLYOMLQXQDUDYLJGMHVXVSR]QDOLWR]QDLRYMHQRVWJGMHSRWXMXPLULPU]H
RUXMHJGMHWUDMHRQDMWUHQXWDN]DNRMLELVHYULMHGLORURGLWLL]DNRMLELRYMHN
SRHOLRGDSRWUDMHXYMHQRVW
3RQHNDGPRHELWLOMXGLPD]DLVWDGREDUSDLSDNRGQMLKSULPLWLPDOR
3RVWRMHGYLMHRVQRYQHYUVWHSR]QDWLKOMXGLRQLNRMH]QDPRLRQLNRMHEL
WUHEDOL]QDWL3RVWRMHOMXGLNRMLVXWDNREH]QDDMQLGDQHPDMXQLORLKQL
GREULKVWUDQD
3RVWRMLHWLULYUVWHOMXGL
x SUYLNDXPRMHMHPRMHDWYRMHMHWYRMHWRVXSURVMHQL
x GUXJLNDXPRMHMHWYRMHDWYRMHMHWYRMHWRVXQHXNL
x WUHLNDXPRMHMHWYRMHDWYRMHMHPRMHWRVXSRERQLL
x HWYUWLNDXWYRMHMHPRMHDPRMHMHPRMHWRVX]ORWYRUL
3RVWRMHVLJXUQROMXGLNRMLVXVUHWQLWRQLVXVYRMLYODVWLWLYMHURYQLFL
3RWLLOMXGHQDYUOLQHPRGDHLKVWYDUQRSURQDLXVHEL
3RWUHEQLMHMHSURXDYDWLOMXGHQHJRNQMLJH
3UHYHOLNLEURMOMXGLQHHOLVKYDWLWLGDVHVWYDUQDNRPXQLNDFLMDWHPHOMLQD
UHFLSURFLWHWX3UYRVXOMXGLUDVWDYOMDOLDWRPVDGDDWRPUDVWDYOMDOMXGH
6DGDQMHVWDQMHRYMHDQVWYDDSVROXWQRQHPRJX]DPLVOLWLNDRRQRSUL
NRMHPXELPRJORRVWDWLDSVROXWQRJDQHPRJX]DPLVOLWLNDRFLMHORL
SRVOMHGQMHQMHJRYRRGUHHQMH8VDGDQMHPPRMDGXDQHPRHXKYDWLWL
PMHVWDQLWLPRHMHGDQDVPLURYDWLRQRMHQHRGROMLYRRGELMD]DEXGXLPL
EROMLPQH]DXVWDYOMLYRLGHFLMHOLPRMLYRW
6DPRGUXJLOMXGLPRJXLVSXQLWLQDLYRW$NRVPRPXPLMHGLQLVDGUDMRQ
RVWDMHSUD]DQ
6DPRNRGLYRWLQMDPRHPRELWLVLJXUQLGDHELWLEROMHWRVPRPLEROML
SUHPDQMLPD.RGOMXGLWRQLMHVOXDMYHHVWRREUQXWR
6DPRPDOLEURMOMXGLLYL]DSUDYRXVDGDQMRVWLYHLPDVDPRLPDQDPMHUX
MHGQRPLVWLQVNLLYMHWL
6PHWDOLVXPHPRMLEOLQMLJRGLQDPD'ROD]HLSRVMHXMXRYMHNNDGDWR
QMLPDQDMEROMHRGJRYDUD



6DGDQMHVWDQMHRYMHDQVWYDDSVROXWQRQHPRJX]DPLVOLWLNDRRQRSUL
NRMHPXELPRJORRVWDWLDSVROXWQRJDQHPRJX]DPLVOLWLNDRFLMHORL
SRVOMHGQMHQMHJRYRRGUHHQMH8VDGDQMHPPRMDGXDQHPRHXKYDWLWL
PMHVWDQLWLPRHMHGDQDVPLURYDWLRQRMHQHRGROMLYRRGELMD]DEXGXLPL
EROMLPQH]DXVWDYOMLYRLGHFLMHOLPRMLYRW
6DPRGUXJLOMXGLPRJXLVSXQLWLQDLYRW$NRVPRPXPLMHGLQLVDGUDMRQ
RVWDMHSUD]DQ
6DPRNRGLYRWLQMDPRHPRELWLVLJXUQLGDHELWLEROMHWRVPRPLEROML
SUHPDQMLPD.RGOMXGLWRQLMHVOXDMYHHVWRREUQXWR
6DPRPDOLEURMOMXGLLYL]DSUDYRXVDGDQMRVWLYHLPDVDPRLPDQDPMHUX
MHGQRPLVWLQVNLLYMHWL
6PHWDOLVXPHPRMLEOLQMLJRGLQDPD'ROD]HLSRVMHXMXRYMHNNDGDWR
QMLPDQDMEROMHRGJRYDUD
3UHYHOLNLEURMOMXGLQHHOLVKYDWLWLGDVHVWYDUQDNRPXQLNDFLMDWHPHOMLQD
UHFLSURFLWHWX3UYRVXOMXGLUDVWDYOMDOLDWRPVDGDDWRPUDVWDYOMDOMXGH
3RWUHEQLMHMHSURXDYDWLOMXGHQHJRNQMLJH
3RWLLOMXGHQDYUOLQHPRGDHLKVWYDUQRSURQDLXVHEL
3RVWRMHVLJXUQROMXGLNRMLVXVUHWQLWRQLVXVYRMLYODVWLWLYMHURYQLFL
x HWYUWLNDXWYRMHMHPRMHDPRMHMHPRMHWRVX]ORWYRUL
x WUHLNDXPRMHMHWYRMHDWYRMHMHPRMHWRVXSRERQLL
x GUXJLNDXPRMHMHWYRMHDWYRMHMHWYRMHWRVXQHXNL
x SUYLNDXPRMHMHPRMHDWYRMHMHWYRMHWRVXSURVMHQL
1LWDWROMXGLSURQDOD]HQLMHORHVDPRRQRWRRQLRGWRJDQDSUDYH
2OMXGLPDPLVOLPQDMJRUHSDWDNRLRVHELDMDVHULMHWNRYDUDP
2QRWRLYRWLQLYULMHGQLPLYOMHQMDVXVUHWLVXVOMXGLPD
3RH]LMDYMHUDXOMHSRWXYMHUDXOHJHQGXRSWLFLNRMDQDVPRHSUHQLMHWLX
GDOHNHQHSR]QDWH]HPOMHJGMHVXOMXGLVUHWQLLPXGULJGMHVXVYODGDOLVXURYX
GLYOMLQXQDUDYLJGMHVXVSR]QDOLWR]QDLRYMHQRVWJGMHSRWXMXPLULPU]H
RUXMHJGMHWUDMHRQDMWUHQXWDN]DNRMLELVHYULMHGLORURGLWLL]DNRMLELRYMHN
SRHOLRGDSRWUDMHXYMHQRVW
3RQHNDGPRHELWLOMXGLPD]DLVWDGREDUSDLSDNRGQMLKSULPLWLPDOR
3RVWRMHGYLMHRVQRYQHYUVWHSR]QDWLKOMXGLRQLNRMH]QDPRLRQLNRMHEL
WUHEDOL]QDWL3RVWRMHOMXGLNRMLVXWDNREH]QDDMQLGDQHPDMXQLORLKQL
GREULKVWUDQD
3RVWRMLHWLULYUVWHOMXGL



6YLELUDGLMHSUHREUDWLOLGLRVYLMHWDQHJRVDPLVHEH
6YLVXOMXGLGRQHNOHVNORQLVPDWUDWLL]RSDHQRVWRQRWRQHUD]XPLMX
6YLVXOMXGLMHGQDNLSRVYRMLPGDURYLPDVDPRXYMHWLLQHUD]OLNX
6YLVXOMXGLVDPRSUDKLSHSHR
6YLVXOMXGLVSUHPQLXLQLWLQHYMHURMDWQRDNRVXXJURHQLQMLKRYLLGHDOL
WROMXGLYLHSODQVNLSRVWXSDMXWRLKVOXDMQRVWHILNDVQLMHPRHSRJRGLWL
7NRMHRGOXLRLQLWLGREURQHVPLMHRHNLYDWLGDHPXOMXGL]ERJWRJD
VNODQMDWLNDPHQMHVSXWDYHPRUDELWLVSUHPDQQDWRGDHPXSRVWDYOMDWL
GRGDWQR
8SR]QDMOMXGH=QDOLXRSHNDNRXVWYDULL]JOHGDOLFHWYRMHJEOLQMHJ"
9HLQDOMXGLMHORD
9HLQDOMXGLQHSR]QDMHVHEHQLWLQH]QD]DVYRMHVNULYHQHPRJXQRVWL
8]URFLWDNYRPRGQRVXSUHPDVHELVDPRPHQDOD]HVH]DRELODHQMXGUXWYHQLK
QDJUDGDLSUL]QDQMDGUXWYHQLPSUHGUDVXGDPDLGUXWYHQLPVWHUHRWLSLPD
6WRJDPQRJLRGXVWDMXRGSXWDNDNWXDOL]DFLMLPLUHVHVDVXGELQRPL
GR]YROMDYDMXGDSURSDGDQMLKRYWDOHQWLGRPHWL
9HOHJUDDQLVXOMXGLNRMLVXVHVDVHODSUHVHOLOLXJUDGNDNRELWHNRUDGLOLGD
VHMHGQRPL]JUDGDPRJXYUDWLWLQDVHOR
9HOLNLPOMXGLPDVXGLYULMHPHSURVMHQLPDRNROLQD
9LGLPQHNHOMXGHQHJRYRUHPLQLWD1HSUDYHPL]QDNRYH3RUHGRLMX
NRMHQLWDQHNDXMDLKUD]XPLMHP
=DSUDYRPLQHNRULVWLQLWDWRNRULVWLVDPRPHQLYHRQRWRNRULVWLGUXJLP
OMXGLPD]DMHGQLFLGUXWYX
LYLPRXYUHPHQXXNRPOMXGLQH]QDMXWRKRHDOLLQHVYHGDWRGRELMX
p'REURMHNDGQDURGSUHGVWDYOMDMXSRMHGLQFLDQHREUDWQR
,]QDGQDURGDMHOMXGVNRVW
.DGDVHQDURGQRVWYHX]GLJODQDUDQJERDQVWYDRQGDMHQDVDWXOMXGVNH
SDPHWLRWNXFDODSRQR
1DGQDURGRPQHLPDVXYHUHQD
1DURGMHYHLRG$ODKD
1DURGMHYHOLNNDGGDMHYHOLNHOMXGH
1HPD]HPOMHEH]QDFLRQDOQHRVQRYHEH]L]UD]LWHGXHEH]]DMHGQLNRJ
PRUDOQRJSHDWDLWUDGLFLMH
2GQDMYHHJVYRJVLQDQDURGMHMRYHL3RQHNDGVHXJODVXQDURGDXMH
JUPOMDYLQDQHEHVDXWQMDQDURGDMHRSRPHQDNUDOMHYLPD

 YLELUDGLMHSUHREUDWLOLGLRVYLMHWDQHJRVDPLVHEH
6
6YLVXOMXGLGRQHNOHVNORQLVPDWUDWLL]RSDHQRVWRQRWRQHUD]XPLMX
6YLVXOMXGLMHGQDNLSRVYRMLPGDURYLPDVDPRXYMHWLLQHUD]OLNX
6YLVXOMXGLVDPRSUDKLSHSHR
6YLVXOMXGLVSUHPQLXLQLWLQHYMHURMDWQRDNRVXXJURHQLQMLKRYLLGHDOL
WROMXGLYLHSODQVNLSRVWXSDMXWRLKVOXDMQRVWHILNDVQLMHPRHSRJRGLWL
7NRMHRGOXLRLQLWLGREURQHVPLMHRHNLYDWLGDHPXOMXGL]ERJWRJD
VNODQMDWLNDPHQMHVSXWDYHPRUDELWLVSUHPDQQDWRGDHPXSRVWDYOMDWL
GRGDWQR
8SR]QDMOMXGH=QDOLXRSHNDNRXVWYDULL]JOHGDOLFHWYRMHJEOLQMHJ"
9HLQDOMXGLMHORD
9HLQDOMXGLQHSR]QDMHVHEHQLWLQH]QD]DVYRMHVNULYHQHPRJXQRVWL
8]URFLWDNYRPRGQRVXSUHPDVHELVDPRPHQDOD]HVH]DRELODHQMXGUXWYHQLK
QDJUDGDLSUL]QDQMDGUXWYHQLPSUHGUDVXGDPDLGUXWYHQLPVWHUHRWLSLPD
6WRJDPQRJLRGXVWDMXRGSXWDNDNWXDOL]DFLMLPLUHVHVDVXGELQRPL
GR]YROMDYDMXGDSURSDGDQMLKRYWDOHQWLGRPHWL
9HOHJUDDQLVXOMXGLNRMLVXVHVDVHODSUHVHOLOLXJUDGNDNRELWHNRUDGLOLGD
VHMHGQRPL]JUDGDPRJXYUDWLWLQDVHOR
9HOLNLPOMXGLPDVXGLYULMHPHSURVMHQLPDRNROLQD
9LGLPQHNHOMXGHQHJRYRUHPLQLWD1HSUDYHPL]QDNRYH3RUHGRLMX
NRMHQLWDQHNDXMDLKUD]XPLMHP
=DSUDYRPLQHNRULVWLQLWDWRNRULVWLVDPRPHQLYHRQRWRNRULVWLGUXJLP
OMXGLPD]DMHGQLFLGUXWYX
LYLPRXYUHPHQXXNRPOMXGLQH]QDMXWRKRHDOLLQHVYHGDWRGRELMX
p'REURMHNDGQDURGSUHGVWDYOMDMXSRMHGLQFLDQHREUDWQR
,]QDGQDURGDMHOMXGVNRVW
.DGDVHQDURGQRVWYHX]GLJODQDUDQJERDQVWYDRQGDMHQDVDWXOMXGVNH
SDPHWLRWNXFDODSRQR
1DGQDURGRPQHLPDVXYHUHQD
1DURGMHYHLRG$ODKD
1DURGMHYHOLNNDGGDMHYHOLNHOMXGH
1HPD]HPOMHEH]QDFLRQDOQHRVQRYHEH]L]UD]LWHGXHEH]]DMHGQLNRJ
PRUDOQRJSHDWDLWUDGLFLMH
2GQDMYHHJVYRJVLQDQDURGMHMRYHL3RQHNDGVHXJODVXQDURGDXMH
JUPOMDYLQDQHEHVDXWQMDQDURGDMHRSRPHQDNUDOMHYLPD






6YLELUDGLMHSUHREUDWLOLGLRVYLMHWDQHJRVDPLVHEH
6YLVXOMXGLGRQHNOHVNORQLVPDWUDWLL]RSDHQRVWRQRWRQHUD]XPLMX
6YLVXOMXGLMHGQDNLSRVYRMLPGDURYLPDVDPRXYMHWLLQHUD]OLNX
6YLVXOMXGLVDPRSUDKLSHSHR
6YLVXOMXGLVSUHPQLXLQLWLQHYMHURMDWQRDNRVXXJURHQLQMLKRYLLGHDOL
WROMXGLYLHSODQVNLSRVWXSDMXWRLKVOXDMQRVWHILNDVQLMHPRHSRJRGLWL
7NRMHRGOXLRLQLWLGREURQHVPLMHRHNLYDWLGDHPXOMXGL]ERJWRJD
VNODQMDWLNDPHQMHVSXWDYHPRUDELWLVSUHPDQQDWRGDHPXSRVWDYOMDWL
GRGDWQR
8SR]QDMOMXGH=QDOLXRSHNDNRXVWYDULL]JOHGDOLFHWYRMHJEOLQMHJ"
9HLQDOMXGLMHORD
9HLQDOMXGLQHSR]QDMHVHEHQLWLQH]QD]DVYRMHVNULYHQHPRJXQRVWL
8]URFLWDNYRPRGQRVXSUHPDVHELVDPRPHQDOD]HVH]DRELODHQMXGUXWYHQLK
QDJUDGDLSUL]QDQMDGUXWYHQLPSUHGUDVXGDPDLGUXWYHQLPVWHUHRWLSLPD
6WRJDPQRJLRGXVWDMXRGSXWDNDNWXDOL]DFLMLPLUHVHVDVXGELQRPL
GR]YROMDYDMXGDSURSDGDQMLKRYWDOHQWLGRPHWL
9HOHJUDDQLVXOMXGLNRMLVXVHVDVHODSUHVHOLOLXJUDGNDNRELWHNRUDGLOLGD
VHMHGQRPL]JUDGDPRJXYUDWLWLQDVHOR
9HOLNLPOMXGLPDVXGLYULMHPHSURVMHQLPDRNROLQD
9LGLPQHNHOMXGHQHJRYRUHPLQLWD1HSUDYHPL]QDNRYH3RUHGRLMX
NRMHQLWDQHNDXMDLKUD]XPLMHP
=DSUDYRPLQHNRULVWLQLWDWRNRULVWLVDPRPHQLYHRQRWRNRULVWLGUXJLP
OMXGLPD]DMHGQLFLGUXWYX
LYLPRXYUHPHQXXNRPOMXGLQH]QDMXWRKRHDOLLQHVYHGDWRGRELMX
p'REURMHNDGQDURGSUHGVWDYOMDMXSRMHGLQFLDQHREUDWQR
,]QDGQDURGDMHOMXGVNRVW
.DGDVHQDURGQRVWYHX]GLJODQDUDQJERDQVWYDRQGDMHQDVDWXOMXGVNH
SDPHWLRWNXFDODSRQR
1DGQDURGRPQHLPDVXYHUHQD
1DURGMHYHLRG$ODKD
1DURGMHYHOLNNDGGDMHYHOLNHOMXGH
1HPD]HPOMHEH]QDFLRQDOQHRVQRYHEH]L]UD]LWHGXHEH]]DMHGQLNRJ
PRUDOQRJSHDWDLWUDGLFLMH
2GQDMYHHJVYRJVLQDQDURGMHMRYHL3RQHNDGVHXJODVXQDURGDXMH
JUPOMDYLQDQHEHVDXWQMDQDURGDMHRSRPHQDNUDOMHYLPD

6YLELUDGLMHSUHREUDWLOLGLRVYLMHWDQHJRVDPLVHEH
6YLVXOMXGLGRQHNOHVNORQLVPDWUDWLL]RSDHQRVWRQRWRQHUD]XPLMX
6YLVXOMXGLMHGQDNLSRVYRMLPGDURYLPDVDPRXYMHWLLQHUD]OLNX
6YLVXOMXGLVDPRSUDKLSHSHR
6YLVXOMXGLVSUHPQLXLQLWLQHYMHURMDWQRDNRVXXJURHQLQMLKRYLLGHDOL
WROMXGLYLHSODQVNLSRVWXSDMXWRLKVOXDMQRVWHILNDVQLMHPRHSRJRGLWL
7NRMHRGOXLRLQLWLGREURQHVPLMHRHNLYDWLGDHPXOMXGL]ERJWRJD
VNODQMDWLNDPHQMHVSXWDYHPRUDELWLVSUHPDQQDWRGDHPXSRVWDYOMDWL
GRGDWQR
8SR]QDMOMXGH=QDOLXRSHNDNRXVWYDULL]JOHGDOLFHWYRMHJEOLQMHJ"
9HLQDOMXGLMHORD
9HLQDOMXGLQHSR]QDMHVHEHQLWLQH]QD]DVYRMHVNULYHQHPRJXQRVWL
8]URFLWDNYRPRGQRVXSUHPDVHELVDPRPHQDOD]HVH]DRELODHQMXGUXWYHQLK
QDJUDGDLSUL]QDQMDGUXWYHQLPSUHGUDVXGDPDLGUXWYHQLPVWHUHRWLSLPD
6WRJDPQRJLRGXVWDMXRGSXWDNDNWXDOL]DFLMLPLUHVHVDVXGELQRPL
GR]YROMDYDMXGDSURSDGDQMLKRYWDOHQWLGRPHWL
9HOHJUDDQLVXOMXGLNRMLVXVHVDVHODSUHVHOLOLXJUDGNDNRELWHNRUDGLOLGD
VHMHGQRPL]JUDGDPRJXYUDWLWLQDVHOR
9HOLNLPOMXGLPDVXGLYULMHPHSURVMHQLPDRNROLQD
9LGLPQHNHOMXGHQHJRYRUHPLQLWD1HSUDYHPL]QDNRYH3RUHGRLMX
NRMHQLWDQHNDXMDLKUD]XPLMHP
=DSUDYRPLQHNRULVWLQLWDWRNRULVWLVDPRPHQLYHRQRWRNRULVWLGUXJLP
OMXGLPD]DMHGQLFLGUXWYX
LYLPRXYUHPHQXXNRPOMXGLQH]QDMXWRKRHDOLLQHVYHGDWRGRELMX
p'REURMHNDGQDURGSUHGVWDYOMDMXSRMHGLQFLDQHREUDWQR
,]QDGQDURGDMHOMXGVNRVW
.DGDVHQDURGQRVWYHX]GLJODQDUDQJERDQVWYDRQGDMHQDVDWXOMXGVNH
SDPHWLRWNXFDODSRQR
1DGQDURGRPQHLPDVXYHUHQD
1DURGMHYHLRG$ODKD
1DURGMHYHOLNNDGGDMHYHOLNHOMXGH
1HPD]HPOMHEH]QDFLRQDOQHRVQRYHEH]L]UD]LWHGXHEH]]DMHGQLNRJ
PRUDOQRJSHDWDLWUDGLFLMH
2GQDMYHHJVYRJVLQDQDURGMHMRYHL3RQHNDGVHXJODVXQDURGDXMH
JUPOMDYLQDQHEHVDXWQMDQDURGDMHRSRPHQDNUDOMHYLPD



 RPRYLQDURGROMXEOMH
G
p'RPRYLQDQLMHWDPRJGMHVHVWDQXMHYHWDPRJGMHVHYROLLJGMHMHRYMHN
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2QDMMHXGXELQLGXHYMHUDQNRMLGRPRYLQXYROLNDRWL
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EURMDQD]RQLK
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UMHH
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XHQLNRP
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0RMHMHVNURPQRPLOMHQMHGDMDYQRVWQHPDSUDYDGDVHEDYLSLHYLP
LYRWRPQHJRVDPRQMHJRYLPGMHORP





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oLPQHWNRXQHHPXSRVWDQHPDMVWRURPWUHEDRELXQHHPGUXJRPSRVWDWL
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UMHH
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EURMDQD]RQLK
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SRGQLMHWLGDQHWNRLPDLVWHPDQHNDRLPL
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PDQMLP

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PDQMLP
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0RMHMHVNURPQRPLOMHQMHGDMDYQRVWQHPDSUDYDGDVHEDYLSLHYLP
LYRWRPQHJRVDPRQMHJRYLPGMHORP











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29-(..$2(7,.2025$/12,632=1$-12%,(




29-(..$2(7,.2025$/12,632=1$-12%,(

29-(..$2(7,.2025$/12,632=1$-12%,(




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LK
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PRUW
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QHSR]QDWHSRMDYHNDRVWYDUQLSUHOMXELQHYMHUDHQHL]DOHDPXX

p1LVLREYH]DQLQLWLQHPRJXH
RYMHNPRUDVDPVWMHLVYRMHSUDYRDNRQHHGDJDVPUYLJRPLODREYH]D

QDHODQDJDDQMHQDJRYRUQD]RULQHNRQYHQFLRQDOQRVWQXGD

REYH]HRGOXNHRGQRVLRGREUDYDQMHRIHQ]LYQRVWRSDVQRVWRVREQRVW

p8SRYLMHVWLRYMHDQVWYDYLHMHOMXGLXPUOR]DWRWRVXLPDOLQDHODQHJR
]DWRWRVXLPQDHODQHGRVWDMDOD
.DGDRYMHNNDHGDVHQDHOQRVQHLPVODHWR]QDLGDQHPDQLQDMPDQMX
QDPMHUXRVWYDULWLWRXSUDNVL1DHODVHPRJXSRVWDYLWLNDRSXWRND]L,OLNDR
YMHDOD
1DHORMHVWUDVW]DLVWLQRP
1HGRVWDWDNQDHODMHVWPR
2WNULYDQMHQRYLKQDHODGDNOHQHRPRJXDYDLVWRGREQRL]YRHQMHVYLK
PRJXQRVWLSULPMHQHNDNRSR]LWLYQHWDNRL]ORXSRWUHEH2VLPWRJDYHOLND
GMHODPRJXQDVWDWLVDPRWDGDDNRGRHGRQMLKRYHGLIX]LMHQDLUHPSODQX
3ULQFLSGRWMHUDQGRNUDMDSRVWDMHGRJPD
7NRLPDQDHODVPLMHSRQHNDGMHGQRL]DERUDYLWL8REUDQLQHNLKQDHODWUHED
WUDLWLGDVHSRWXMXQHNLGREULRELDML7UDLWLGDVHSRWXMXQHNHQRUPHWR
MRQH]QDLGDRYMHNSULMHWL
=DNUDMQMDQDHODQHSRVWRMHUD]OR]LRQRWRQLMH]DVQRYDQRQLQDMHGQRP
UD]ORJXQLMHGDQUD]ORJQHPRHX]GUPDWL
o0LMHGYDQDJDDPRWRMHQD]HPOMLLVPXNRPVSR]QDMHPRLRQRWRMHX
QDLPUXNDPD
p.DNRYDWUXXJDVLWLQDJRYDUDQMHP"
p/MXGLQLVXQLNDGWDNRGREULLOLWDNRORLNDRQMLKRYLQD]RUL
o1H]QDLGDMHQHWNRQHVWYDUDQVDPR]DWRWRSURPDWUDQHNRQYHQFLRQDOQR
VWYDULWDNRNDNRRQHGRLVWDL]JOHGDMXDQHNDNRVHSULLQMDMX
p1XGDMHLVSUHGUD]XPD
1XGDQHPD]DNRQD
1XGLVHYDOMDSRNRULWL

p8SRYLMHVWLRYMHDQVWYDYLHMHOMXGLXPUOR]DWRWRVXLPDOLQDHODQHJR
]DWRWRVXLPQDHODQHGRVWDMDOD
.DGDRYMHNNDHGDVHQDHOQRVQHLPVODHWR]QDLGDQHPDQLQDMPDQMX
QDPMHUXRVWYDULWLWRXSUDNVL1DHODVHPRJXSRVWDYLWLNDRSXWRND]L,OLNDR
YMHDOD
1DHORMHVWUDVW]DLVWLQRP
1HGRVWDWDNQDHODMHVWPR
2WNULYDQMHQRYLKQDHODGDNOHQHRPRJXDYDLVWRGREQRL]YRHQMHVYLK
PRJXQRVWLSULPMHQHNDNRSR]LWLYQHWDNRL]ORXSRWUHEH2VLPWRJDYHOLND
GMHODPRJXQDVWDWLVDPRWDGDDNRGRHGRQMLKRYHGLIX]LMHQDLUHPSODQX
3ULQFLSGRWMHUDQGRNUDMDSRVWDMHGRJPD
7NRLPDQDHODVPLMHSRQHNDGMHGQRL]DERUDYLWL8REUDQLQHNLKQDHODWUHED
WUDLWLGDVHSRWXMXQHNLGREULRELDML7UDLWLGDVHSRWXMXQHNHQRUPHWR
MRQH]QDLGDRYMHNSULMHWL
=DNUDMQMDQDHODQHSRVWRMHUD]OR]LRQRWRQLMH]DVQRYDQRQLQDMHGQRP
UD]ORJXQLMHGDQUD]ORJQHPRHX]GUPDWL
o0LMHGYDQDJDDPRWRMHQD]HPOMLLVPXNRPVSR]QDMHPRLRQRWRMHX
QDLPUXNDPD
p.DNRYDWUXXJDVLWLQDJRYDUDQMHP"
p/MXGLQLVXQLNDGWDNRGREULLOLWDNRORLNDRQMLKRYLQD]RUL
o1H]QDLGDMHQHWNRQHVWYDUDQVDPR]DWRWRSURPDWUDQHNRQYHQFLRQDOQR
VWYDULWDNRNDNRRQHGRLVWDL]JOHGDMXDQHNDNRVHSULLQMDMX
p1XGDMHLVSUHGUD]XPD
1XGDQHPD]DNRQD
1XGLVHYDOMDSRNRULWL

REYH]HRGOXNHRGQRVLRGREUDYDQMHRIHQ]LYQRVWRSDVQRVWRVREQRVW

QDHODQDJDDQMHQDJRYRUQD]RULQHNRQYHQFLRQDOQRVWQXGD

p1LVLREYH]DQLQLWLQHPRJXH
RYMHNPRUDVDPVWMHLVYRMHSUDYRDNRQHHGDJDVPUYLJRPLODREYH]D

6DYMHVWDQRYMHNVHPRHRGXSULMHWLLVNXHQMXWHVHRVMHDNULYLPNDGD
SRJULMHL0RUDOQDSUDYLODMHXVPMHULRSUHPDVHELLQLMHVNORQRSWXLYDQMX
GUXJLK1MHJRYDVDYMHVWMHWDNRVQDQRUD]YLMHQDGD]ERJWRJDSRQHNDGWUSH
QMHJRYQDJRQVNLLYRWLVWYDUDODNDVQDJD
6WYDUQDVORERGDPRUDODSRVOMHGQMLMHSXWYODGDOD]DYULMHPH6SDUWHMHUVXELOH
QHSR]QDWHSRMDYHNDRVWYDUQLSUHOMXELQHYMHUDHQHL]DOHDPXX






6DYMHVWDQRYMHNVHPRHRGXSULMHWLLVNXHQMXWHVHRVMHDNULYLPNDGD
SRJULMHL0RUDOQDSUDYLODMHXVPMHULRSUHPDVHELLQLMHVNORQRSWXLYDQMX
GUXJLK1MHJRYDVDYMHVWMHWDNRVQDQRUD]YLMHQDGD]ERJWRJDSRQHNDGWUSH
QMHJRYQDJRQVNLLYRWLVWYDUDODNDVQDJD
6WYDUQDVORERGDPRUDODSRVOMHGQMLMHSXWYODGDOD]DYULMHPH6SDUWHMHUVXELOH
QHSR]QDWHSRMDYHNDRVWYDUQLSUHOMXELQHYMHUDHQHL]DOHDPXX

 1LVLREYH]DQLQLWLQHPRJXH
p
 RYMHNPRUDVDPVWMHLVYRMHSUDYRDNRQHHGDJDVPUYLJRPLODREYH]D

QDHODQDJDDQMHQDJRYRUQD]RULQHNRQYHQFLRQDOQRVWQXGD

REYH]HRGOXNHRGQRVLRGREUDYDQMHRIHQ]LYQRVWRSDVQRVWRVREQRVW

p8SRYLMHVWLRYMHDQVWYDYLHMHOMXGLXPUOR]DWRWRVXLPDOLQDHODQHJR
]DWRWRVXLPQDHODQHGRVWDMDOD
.DGDRYMHNNDHGDVHQDHOQRVQHLPVODHWR]QDLGDQHPDQLQDMPDQMX
QDPMHUXRVWYDULWLWRXSUDNVL1DHODVHPRJXSRVWDYLWLNDRSXWRND]L,OLNDR
YMHDOD
1DHORMHVWUDVW]DLVWLQRP
1HGRVWDWDNQDHODMHVWPR
2WNULYDQMHQRYLKQDHODGDNOHQHRPRJXDYDLVWRGREQRL]YRHQMHVYLK
PRJXQRVWLSULPMHQHNDNRSR]LWLYQHWDNRL]ORXSRWUHEH2VLPWRJDYHOLND
GMHODPRJXQDVWDWLVDPRWDGDDNRGRHGRQMLKRYHGLIX]LMHQDLUHPSODQX
3ULQFLSGRWMHUDQGRNUDMDSRVWDMHGRJPD
7NRLPDQDHODVPLMHSRQHNDGMHGQRL]DERUDYLWL8REUDQLQHNLKQDHODWUHED
WUDLWLGDVHSRWXMXQHNLGREULRELDML7UDLWLGDVHSRWXMXQHNHQRUPHWR
MRQH]QDLGDRYMHNSULMHWL
=DNUDMQMDQDHODQHSRVWRMHUD]OR]LRQRWRQLMH]DVQRYDQRQLQDMHGQRP
UD]ORJXQLMHGDQUD]ORJQHPRHX]GUPDWL
o0LMHGYDQDJDDPRWRMHQD]HPOMLLVPXNRPVSR]QDMHPRLRQRWRMHX
QDLPUXNDPD
p.DNRYDWUXXJDVLWLQDJRYDUDQMHP"
p/MXGLQLVXQLNDGWDNRGREULLOLWDNRORLNDRQMLKRYLQD]RUL
o1H]QDLGDMHQHWNRQHVWYDUDQVDPR]DWRWRSURPDWUDQHNRQYHQFLRQDOQR
VWYDULWDNRNDNRRQHGRLVWDL]JOHGDMXDQHNDNRVHSULLQMDMX
p1XGDMHLVSUHGUD]XPD
1XGDQHPD]DNRQD
1XGLVHYDOMDSRNRULWL

p8SRYLMHVWLRYMHDQVWYDYLHMHOMXGLXPUOR]DWRWRVXLPDOLQDHODQHJR
]DWRWRVXLPQDHODQHGRVWDMDOD
.DGDRYMHNNDHGDVHQDHOQRVQHLPVODHWR]QDLGDQHPDQLQDMPDQMX
QDPMHUXRVWYDULWLWRXSUDNVL1DHODVHPRJXSRVWDYLWLNDRSXWRND]L,OLNDR
YMHDOD
1DHORMHVWUDVW]DLVWLQRP
1HGRVWDWDNQDHODMHVWPR
2WNULYDQMHQRYLKQDHODGDNOHQHRPRJXDYDLVWRGREQRL]YRHQMHVYLK
PRJXQRVWLSULPMHQHNDNRSR]LWLYQHWDNRL]ORXSRWUHEH2VLPWRJDYHOLND
GMHODPRJXQDVWDWLVDPRWDGDDNRGRHGRQMLKRYHGLIX]LMHQDLUHPSODQX
3ULQFLSGRWMHUDQGRNUDMDSRVWDMHGRJPD
7NRLPDQDHODVPLMHSRQHNDGMHGQRL]DERUDYLWL8REUDQLQHNLKQDHODWUHED
WUDLWLGDVHSRWXMXQHNLGREULRELDML7UDLWLGDVHSRWXMXQHNHQRUPHWR
MRQH]QDLGDRYMHNSULMHWL
=DNUDMQMDQDHODQHSRVWRMHUD]OR]LRQRWRQLMH]DVQRYDQRQLQDMHGQRP
UD]ORJXQLMHGDQUD]ORJQHPRHX]GUPDWL
o0LMHGYDQDJDDPRWRMHQD]HPOMLLVPXNRPVSR]QDMHPRLRQRWRMHX
QDLPUXNDPD
p.DNRYDWUXXJDVLWLQDJRYDUDQMHP"
p/MXGLQLVXQLNDGWDNRGREULLOLWDNRORLNDRQMLKRYLQD]RUL
o1H]QDLGDMHQHWNRQHVWYDUDQVDPR]DWRWRSURPDWUDQHNRQYHQFLRQDOQR
VWYDULWDNRNDNRRQHGRLVWDL]JOHGDMXDQHNDNRVHSULLQMDMX
p1XGDMHLVSUHGUD]XPD
1XGDQHPD]DNRQD
1XGLVHYDOMDSRNRULWL

REYH]HRGOXNHRGQRVLRGREUDYDQMHRIHQ]LYQRVWRSDVQRVWRVREQRVW

QDHODQDJDDQMHQDJRYRUQD]RULQHNRQYHQFLRQDOQRVWQXGD

p1LVLREYH]DQLQLWLQHPRJXH
RYMHNPRUDVDPVWMHLVYRMHSUDYRDNRQHHGDJDVPUYLJRPLODREYH]D

6DYMHVWDQRYMHNVHPRHRGXSULMHWLLVNXHQMXWHVHRVMHDNULYLPNDGD
SRJULMHL0RUDOQDSUDYLODMHXVPMHULRSUHPDVHELLQLMHVNORQRSWXLYDQMX
GUXJLK1MHJRYDVDYMHVWMHWDNRVQDQRUD]YLMHQDGD]ERJWRJDSRQHNDGWUSH
QMHJRYQDJRQVNLLYRWLVWYDUDODNDVQDJD
6WYDUQDVORERGDPRUDODSRVOMHGQMLMHSXWYODGDOD]DYULMHPH6SDUWHMHUVXELOH
QHSR]QDWHSRMDYHNDRVWYDUQLSUHOMXELQHYMHUDHQHL]DOHDPXX



 2GOXNHOHHQDGQXWYRMLKPHQWDOQLKSURFHVD
p
.DGVHQDHPXQHPRJXRMVLWXDFLMLMDRQGDGRQRVLPRGOXNXGDMHEROMH
XLQLWLELORWRQHJRQLWD
2GOXDQRYMHNHVNOMXHPQD]DYUWDQMDXLQLWLYLHQHJRQHRGOXDQV
LWDYRPNXWLMRP]DDODW
2GOXQRVWXQHVUHLMHXYLMHNSRODSXWDGRVSDVD
p'REUHRGQRVHSRVWLHQDMEUHDNRVHJUDGLNDRGDLKYHLPD
p1HPRMPLVDPRRGREUDYDWLPLVOLVYRMRPJODYRP
p2IHQ]LYQRVWGDDJUHVLYQRVWQH
2IHQ]LYQRVWXYDDYDVXSDUQLND
o0RGDHWHNRXRLWLRSDVQRVWRVLPDNRQLVLRVREQRRWHHQ
p6YLMHWXVYRMRMLYRMVWYDUQRVWLMHFDUVWYROMXGVNHRVREQRVWLDQHUD]XPD
NRMLPDNROLNRJRGRQELRNRULVWDQLSDNQLMHVDPRYMHN
SUDNVDSULOLNHVMHQDVQRYLVWDYVWLGVXGELQD
p3UDNVDMHSRVOMHGQMLNULWHULMLVWLQH
 UDNVDPRUDELWLJUDHQDQDGREURMWHRULML
3
8SUDNVLMHVWDOQL]DGDWDNRQDMNRMLVHVWDOQRQHREDYOMD
8YLGRGYRMHQRGSUDNVHRVWDMHQHGMHORWYRUDQ
p1HRSWXXMSULOLNHNDGVLVDPX]URNRPVYRMHEROL
p'DQHPDVMHQHWNRELPXELRSUDWLODF"
p*GMHVX]ODWQHSWLFHOMXGVNLKVQRYDSUHNRNRMLKVHWREH]EURMQLKPRUDL
YUOHWQLKSODQLQDGRQMLKGROD]L"
0LVPRJUDDRGNRMHVHSUDYHVQRYLLQDPDOLLYRWQDPMHVQRP
]DRNUXHQ
1HPRHVHRHNLYDWLGDYHLPDPRVOLNXXSDPHQMXNRMDELQDPRPRJXLOD
GDVDVWDYLPRGRJRGRYWLQHL]VQRYD6QRYLVHUD]YLMDMX]DYULMHPH
VD]ULMHYDQMD
1HPRMPLVOLWLGDVLVLURPDDQ]DWRWRWLVHQLVXRVWYDULOLVQRYLXLVWLQX
VLURPDDQMHRQDMWNRQLNDGDQLMHLPDRVQRYH
1LWNRQHVDQMDRQRWRJDVHQHWLH
2QRRHPXQHPRHPRVDQMDWLQLMHVWYDUQR2QRWRVDQMDPRVDPLRVWDMH
VDQ2QRWRVDQMDPR]DMHGQRSRVWDMHVWYDUQRVW
3RND]LYDQMHSXWDNRMLPGROD]LPRGRQHNHVSR]QDMHGRYROMQRMHGDGRNDH
NDNRRQDQLMHXURHQD

p3UDNVDMHSRVOMHGQMLNULWHULMLVWLQH
3UDNVDPRUDELWLJUDHQDQDGREURMWHRULML
8SUDNVLMHVWDOQL]DGDWDNRQDMNRMLVHVWDOQRQHREDYOMD
8YLGRGYRMHQRGSUDNVHRVWDMHQHGMHORWYRUDQ
p1HRSWXXMSULOLNHNDGVLVDPX]URNRPVYRMHEROL
p'DQHPDVMHQHWNRELPXELRSUDWLODF"
p*GMHVX]ODWQHSWLFHOMXGVNLKVQRYDSUHNRNRMLKVHWREH]EURMQLKPRUDL
YUOHWQLKSODQLQDGRQMLKGROD]L"
0LVPRJUDDRGNRMHVHSUDYHVQRYLLQDPDOLLYRWQDPMHVQRP
]DRNUXHQ
1HPRHVHRHNLYDWLGDYHLPDPRVOLNXXSDPHQMXNRMDELQDPRPRJXLOD
GDVDVWDYLPRGRJRGRYWLQHL]VQRYD6QRYLVHUD]YLMDMX]DYULMHPH
VD]ULMHYDQMD
1HPRMPLVOLWLGDVLVLURPDDQ]DWRWRWLVHQLVXRVWYDULOLVQRYLXLVWLQX
VLURPDDQMHRQDMWNRQLNDGDQLMHLPDRVQRYH
1LWNRQHVDQMDRQRWRJDVHQHWLH
2QRRHPXQHPRHPRVDQMDWLQLMHVWYDUQR2QRWRVDQMDPRVDPLRVWDMH
VDQ2QRWRVDQMDPR]DMHGQRSRVWDMHVWYDUQRVW
3RND]LYDQMHSXWDNRMLPGROD]LPRGRQHNHVSR]QDMHGRYROMQRMHGDGRNDH
NDNRRQDQLMHXURHQD
SUDNVDSULOLNHVMHQDVQRYLVWDYVWLGVXGELQD
p2GOXNHOHHQDGQXWYRMLKPHQWDOQLKSURFHVD
.DGVHQDHPXQHPRJXRMVLWXDFLMLMDRQGDGRQRVLPRGOXNXGDMHEROMH
XLQLWLELORWRQHJRQLWD
2GOXDQRYMHNHVNOMXHPQD]DYUWDQMDXLQLWLYLHQHJRQHRGOXDQV
LWDYRPNXWLMRP]DDODW
2GOXQRVWXQHVUHLMHXYLMHNSRODSXWDGRVSDVD
p'REUHRGQRVHSRVWLHQDMEUHDNRVHJUDGLNDRGDLKYHLPD
p1HPRMPLVDPRRGREUDYDWLPLVOLVYRMRPJODYRP
p2IHQ]LYQRVWGDDJUHVLYQRVWQH
2IHQ]LYQRVWXYDDYDVXSDUQLND
o0RGDHWHNRXRLWLRSDVQRVWRVLPDNRQLVLRVREQRRWHHQ
p6YLMHWXVYRMRMLYRMVWYDUQRVWLMHFDUVWYROMXGVNHRVREQRVWLDQHUD]XPD
NRMLPDNROLNRJRGRQELRNRULVWDQLSDNQLMHVDPRYMHN





 2GOXNHOHHQDGQXWYRMLKPHQWDOQLKSURFHVD
p
.DGVHQDHPXQHPRJXRMVLWXDFLMLMDRQGDGRQRVLPRGOXNXGDMHEROMH
XLQLWLELORWRQHJRQLWD
2GOXDQRYMHNHVNOMXHPQD]DYUWDQMDXLQLWLYLHQHJRQHRGOXDQV
LWDYRPNXWLMRP]DDODW
2GOXQRVWXQHVUHLMHXYLMHNSRODSXWDGRVSDVD
p'REUHRGQRVHSRVWLHQDMEUHDNRVHJUDGLNDRGDLKYHLPD
p1HPRMPLVDPRRGREUDYDWLPLVOLVYRMRPJODYRP
p2IHQ]LYQRVWGDDJUHVLYQRVWQH
2IHQ]LYQRVWXYDDYDVXSDUQLND
o0RGDHWHNRXRLWLRSDVQRVWRVLPDNRQLVLRVREQRRWHHQ
p6YLMHWXVYRMRMLYRMVWYDUQRVWLMHFDUVWYROMXGVNHRVREQRVWLDQHUD]XPD
NRMLPDNROLNRJRGRQELRNRULVWDQLSDNQLMHVDPRYMHN
SUDNVDSULOLNHVMHQDVQRYLVWDYVWLGVXGELQD
 3UDNVDMHSRVOMHGQMLNULWHULMLVWLQH
p
3UDNVDPRUDELWLJUDHQDQDGREURMWHRULML
8SUDNVLMHVWDOQL]DGDWDNRQDMNRMLVHVWDOQRQHREDYOMD
8YLGRGYRMHQRGSUDNVHRVWDMHQHGMHORWYRUDQ
p1HRSWXXMSULOLNHNDGVLVDPX]URNRPVYRMHEROL
p'DQHPDVMHQHWNRELPXELRSUDWLODF"
p*GMHVX]ODWQHSWLFHOMXGVNLKVQRYDSUHNRNRMLKVHWREH]EURMQLKPRUDL
YUOHWQLKSODQLQDGRQMLKGROD]L"
0LVPRJUDDRGNRMHVHSUDYHVQRYLLQDPDOLLYRWQDPMHVQRP
]DRNUXHQ
1HPRHVHRHNLYDWLGDYHLPDPRVOLNXXSDPHQMXNRMDELQDPRPRJXLOD
GDVDVWDYLPRGRJRGRYWLQHL]VQRYD6QRYLVHUD]YLMDMX]DYULMHPH
VD]ULMHYDQMD
1HPRMPLVOLWLGDVLVLURPDDQ]DWRWRWLVHQLVXRVWYDULOLVQRYLXLVWLQX
VLURPDDQMHRQDMWNRQLNDGDQLMHLPDRVQRYH
1LWNRQHVDQMDRQRWRJDVHQHWLH
2QRRHPXQHPRHPRVDQMDWLQLMHVWYDUQR2QRWRVDQMDPRVDPLRVWDMH
VDQ2QRWRVDQMDPR]DMHGQRSRVWDMHVWYDUQRVW
3RND]LYDQMHSXWDNRMLPGROD]LPRGRQHNHVSR]QDMHGRYROMQRMHGDGRNDH
NDNRRQDQLMHXURHQD



p3UDNVDMHSRVOMHGQMLNULWHULMLVWLQH
3UDNVDPRUDELWLJUDHQDQDGREURMWHRULML
8SUDNVLMHVWDOQL]DGDWDNRQDMNRMLVHVWDOQRQHREDYOMD
8YLGRGYRMHQRGSUDNVHRVWDMHQHGMHORWYRUDQ
p1HRSWXXMSULOLNHNDGVLVDPX]URNRPVYRMHEROL
p'DQHPDVMHQHWNRELPXELRSUDWLODF"
p*GMHVX]ODWQHSWLFHOMXGVNLKVQRYDSUHNRNRMLKVHWREH]EURMQLKPRUDL
YUOHWQLKSODQLQDGRQMLKGROD]L"
0LVPRJUDDRGNRMHVHSUDYHVQRYLLQDPDOLLYRWQDPMHVQRP
]DRNUXHQ
1HPRHVHRHNLYDWLGDYHLPDPRVOLNXXSDPHQMXNRMDELQDPRPRJXLOD
GDVDVWDYLPRGRJRGRYWLQHL]VQRYD6QRYLVHUD]YLMDMX]DYULMHPH
VD]ULMHYDQMD
1HPRMPLVOLWLGDVLVLURPDDQ]DWRWRWLVHQLVXRVWYDULOLVQRYLXLVWLQX
VLURPDDQMHRQDMWNRQLNDGDQLMHLPDRVQRYH
1LWNRQHVDQMDRQRWRJDVHQHWLH
2QRRHPXQHPRHPRVDQMDWLQLMHVWYDUQR2QRWRVDQMDPRVDPLRVWDMH
VDQ2QRWRVDQMDPR]DMHGQRSRVWDMHVWYDUQRVW
3RND]LYDQMHSXWDNRMLPGROD]LPRGRQHNHVSR]QDMHGRYROMQRMHGDGRNDH
NDNRRQDQLMHXURHQD
SUDNVDSULOLNHVMHQDVQRYLVWDYVWLGVXGELQD
p2GOXNHOHHQDGQXWYRMLKPHQWDOQLKSURFHVD
.DGVHQDHPXQHPRJXRMVLWXDFLMLMDRQGDGRQRVLPRGOXNXGDMHEROMH
XLQLWLELORWRQHJRQLWD
2GOXDQRYMHNHVNOMXHPQD]DYUWDQMDXLQLWLYLHQHJRQHRGOXDQV
LWDYRPNXWLMRP]DDODW
2GOXQRVWXQHVUHLMHXYLMHNSRODSXWDGRVSDVD
p'REUHRGQRVHSRVWLHQDMEUHDNRVHJUDGLNDRGDLKYHLPD
p1HPRMPLVDPRRGREUDYDWLPLVOLVYRMRPJODYRP
p2IHQ]LYQRVWGDDJUHVLYQRVWQH
2IHQ]LYQRVWXYDDYDVXSDUQLND
o0RGDHWHNRXRLWLRSDVQRVWRVLPDNRQLVLRVREQRRWHHQ
p6YLMHWXVYRMRMLYRMVWYDUQRVWLMHFDUVWYROMXGVNHRVREQRVWLDQHUD]XPD
NRMLPDNROLNRJRGRQELRNRULVWDQLSDNQLMHVDPRYMHN



6DQMHSXSDQDYUSFDVNRMRPMHLQGLYLGXDSRYH]DQDVDVYHPLURP
6DQMHVOLNDVPUWL
6DQMH]DRYMHNDLVWRNDRLQDYLMDQMH]DVDW
6DQQDGRNQDXMHVXNREHVYMHVWL
6QRYLVXVWYDUQRVWLNRMHQHHOH]DYULWLDVWYDUQRVWLVXVQRYLNRMLVX]DYULOL
6YRMHHPRVQRYHPRLRVWYDULWWHNNDGDVHRGOXLPRSUREXGLWL
WRVHQHPRHVDQMDWLQHVDGUDYDVWYDUQRVW8]DOXGVHERMLPRVQRYD
QDMJRULVDQQLMHQLWDXXVSRUHGELVDLYRWRP

pDUPMHQHYLGOMLYGLROMHSRWHEH]NRMHJQLWNRQHPRHELWL]DLVWDOLMHS
DUPQDLQNDNRRYMHNNDHGDDGDPXQLMHSRVWDYOMHQRRGUHHQRSLWDQMH
DUPMHQHVYMHVQRREHDQMH
p'RND]XMDOLDNRWYUGLPRUDLGRND]DWL
p$NRMDWHQHXLQLPWNRH$NRWRQHXLQLPRGPDKNDGX"
RYMHNQLMHVYMHVQRELHVDVORERGQRPYROMRPPRJXQRXVORERGQRJ
RGOXLYDQMDLRGJRYRUQR]DVYRMHSRVWXSNHGUXJLQHGLMHOHWDNYRPLOMHQMDL
VPDWUDMXGDRYMHNSRVMHGXMHSRVHEQDVYRMVWYRKWLMHQMHLOLYROMX0HXWLP
VYDWHRULMDJRYRULSURWLYVORERGQHYROMHVYDLVNXVWYDSRND]XMHGDRQD
SRVWRML1DDMHOLQRVWXPQRJRHPXXQDPDYHXQDSULMHGRGUHHQD
*HQHWVNRQDVOMHHREDMXURGLWHOMDLRGJRMNRMLVPRSULPLOLSDLQDDSRVHEQD
GUXWYHQDLNXOWXUQDRNROLQDVYHWRREOLNXMHQDNDUDNWHUWHXPQRJRHPXL
QDXEXGXQRVW9HOLNLGLRVYDNLGDQMLKDNWLYQRVWLQDHJLYRWDXYMHWRYDQMH
LREDYOMDQDXWRPDWVNLSXWHPQLLKPRGDQLKVUHGLWDWHEH]VYMHVQLKRGOXNDV
QDHVWUDQHEH]QDG]RUDLOLXVPMHUDYDQMDRYMHNRYDERUED]DRVORERHQMH
QHSURL]OD]LL]QMHJRYHYROMHGDEXGHVORERGDQYHRQDSUHGVWDYOMDWHQGHQFLMX
GDL]EMHJQHLOLSREMHJQHRGDYHU]LYQLKSRGUDDMDRNROLQHLOLLGDYHU]LYQH

p6WDYVHRVODQMDQDQDMPDQMDPRJXDVD]QDQMDLVNXVWYRQDHORLDIHNWH

DUPWYUGQMDYROMD]DGDD

6WDYLUDVSRORHQMHQLVXXYLMHNSURGXNWLWYRMHYROMH3ULPMHU]DWRMHPDVRYQD
VXJHVWLMD

6WDYRPR]QDDYDPRSVLKLNHVDGUDMHXVPMHUHQHFLOMX1DLQD]RULSRVWDMX
XQLIRUPLUDQL9HLQDVWDYRYDMHVYMHVQRLOLQHVYMHVQRVDJUDHQDQDQHNRM
VHQWHQFL
o1HERMVHQHXWHSRVWLGMHWL
p,OLVWYDUDMVYRMXVXGELQXLOLHMHGRELWLJRWRYX
2VXGELQLQHJRYRUHQLNDGRQLNRMLPDMHGREUR

6WDYRPR]QDDYDPRSVLKLNHVDGUDMHXVPMHUHQHFLOMX1DLQD]RULSRVWDMX
XQLIRUPLUDQL9HLQDVWDYRYDMHVYMHVQRLOLQHVYMHVQRVDJUDHQDQDQHNRM
VHQWHQFL
o1HERMVHQHXWHSRVWLGMHWL
p,OLVWYDUDMVYRMXVXGELQXLOLHMHGRELWLJRWRYX
2VXGELQLQHJRYRUHQLNDGRQLNRMLPDMHGREUR

6WDYLUDVSRORHQMHQLVXXYLMHNSURGXNWLWYRMHYROMH3ULPMHU]DWRMHPDVRYQD
VXJHVWLMD

DUPWYUGQMDYROMD]DGDD

p6WDYVHRVODQMDQDQDMPDQMDPRJXDVD]QDQMDLVNXVWYRQDHORLDIHNWH

pDUPMHQHYLGOMLYGLROMHSRWHEH]NRMHJQLWNRQHPRHELWL]DLVWDOLMHS
DUPQDLQNDNRRYMHNNDHGDDGDPXQLMHSRVWDYOMHQRRGUHHQRSLWDQMH
DUPMHQHVYMHVQRREHDQMH
p'RND]XMDOLDNRWYUGLPRUDLGRND]DWL
p$NRMDWHQHXLQLPWNRH$NRWRQHXLQLPRGPDKNDGX"
RYMHNQLMHVYMHVQRELHVDVORERGQRPYROMRPPRJXQRXVORERGQRJ
RGOXLYDQMDLRGJRYRUQR]DVYRMHSRVWXSNHGUXJLQHGLMHOHWDNYRPLOMHQMDL
VPDWUDMXGDRYMHNSRVMHGXMHSRVHEQDVYRMVWYRKWLMHQMHLOLYROMX0HXWLP
VYDWHRULMDJRYRULSURWLYVORERGQHYROMHVYDLVNXVWYDSRND]XMHGDRQD
SRVWRML1DDMHOLQRVWXPQRJRHPXXQDPDYHXQDSULMHGRGUHHQD
*HQHWVNRQDVOMHHREDMXURGLWHOMDLRGJRMNRMLVPRSULPLOLSDLQDDSRVHEQD
GUXWYHQDLNXOWXUQDRNROLQDVYHWRREOLNXMHQDNDUDNWHUWHXPQRJRHPXL
QDXEXGXQRVW9HOLNLGLRVYDNLGDQMLKDNWLYQRVWLQDHJLYRWDXYMHWRYDQMH
LREDYOMDQDXWRPDWVNLSXWHPQLLKPRGDQLKVUHGLWDWHEH]VYMHVQLKRGOXNDV
QDHVWUDQHEH]QDG]RUDLOLXVPMHUDYDQMDRYMHNRYDERUED]DRVORERHQMH
QHSURL]OD]LL]QMHJRYHYROMHGDEXGHVORERGDQYHRQDSUHGVWDYOMDWHQGHQFLMX
GDL]EMHJQHLOLSREMHJQHRGDYHU]LYQLKSRGUDDMDRNROLQHLOLLGDYHU]LYQH

6DQMHSXSDQDYUSFDVNRMRPMHLQGLYLGXDSRYH]DQDVDVYHPLURP
6DQMHVOLNDVPUWL
6DQMH]DRYMHNDLVWRNDRLQDYLMDQMH]DVDW
6DQQDGRNQDXMHVXNREHVYMHVWL
6QRYLVXVWYDUQRVWLNRMHQHHOH]DYULWLDVWYDUQRVWLVXVQRYLNRMLVX]DYULOL
6YRMHHPRVQRYHPRLRVWYDULWWHNNDGDVHRGOXLPRSUREXGLWL
WRVHQHPRHVDQMDWLQHVDGUDYDVWYDUQRVW8]DOXGVHERMLPRVQRYD
QDMJRULVDQQLMHQLWDXXVSRUHGELVDLYRWRP






6DQMHSXSDQDYUSFDVNRMRPMHLQGLYLGXDSRYH]DQDVDVYHPLURP
6DQMHVOLNDVPUWL
6DQMH]DRYMHNDLVWRNDRLQDYLMDQMH]DVDW
6DQQDGRNQDXMHVXNREHVYMHVWL
6QRYLVXVWYDUQRVWLNRMHQHHOH]DYULWLDVWYDUQRVWLVXVQRYLNRMLVX]DYULOL
6YRMHHPRVQRYHPRLRVWYDULWWHNNDGDVHRGOXLPRSUREXGLWL
WRVHQHPRHVDQMDWLQHVDGUDYDVWYDUQRVW8]DOXGVHERMLPRVQRYD
QDMJRULVDQQLMHQLWDXXVSRUHGELVDLYRWRP

 DUPMHQHYLGOMLYGLROMHSRWHEH]NRMHJQLWNRQHPRHELWL]DLVWDOLMHS
p
DUPQDLQNDNRRYMHNNDHGDDGDPXQLMHSRVWDYOMHQRRGUHHQRSLWDQMH
DUPMHQHVYMHVQRREHDQMH
p'RND]XMDOLDNRWYUGLPRUDLGRND]DWL
p$NRMDWHQHXLQLPWNRH$NRWRQHXLQLPRGPDKNDGX"
RYMHNQLMHVYMHVQRELHVDVORERGQRPYROMRPPRJXQRXVORERGQRJ
RGOXLYDQMDLRGJRYRUQR]DVYRMHSRVWXSNHGUXJLQHGLMHOHWDNYRPLOMHQMDL
VPDWUDMXGDRYMHNSRVMHGXMHSRVHEQDVYRMVWYRKWLMHQMHLOLYROMX0HXWLP
VYDWHRULMDJRYRULSURWLYVORERGQHYROMHVYDLVNXVWYDSRND]XMHGDRQD
SRVWRML1DDMHOLQRVWXPQRJRHPXXQDPDYHXQDSULMHGRGUHHQD
*HQHWVNRQDVOMHHREDMXURGLWHOMDLRGJRMNRMLVPRSULPLOLSDLQDDSRVHEQD
GUXWYHQDLNXOWXUQDRNROLQDVYHWRREOLNXMHQDNDUDNWHUWHXPQRJRHPXL
QDXEXGXQRVW9HOLNLGLRVYDNLGDQMLKDNWLYQRVWLQDHJLYRWDXYMHWRYDQMH
LREDYOMDQDXWRPDWVNLSXWHPQLLKPRGDQLKVUHGLWDWHEH]VYMHVQLKRGOXNDV
QDHVWUDQHEH]QDG]RUDLOLXVPMHUDYDQMDRYMHNRYDERUED]DRVORERHQMH
QHSURL]OD]LL]QMHJRYHYROMHGDEXGHVORERGDQYHRQDSUHGVWDYOMDWHQGHQFLMX
GDL]EMHJQHLOLSREMHJQHRGDYHU]LYQLKSRGUDDMDRNROLQHLOLLGDYHU]LYQH

p6WDYVHRVODQMDQDQDMPDQMDPRJXDVD]QDQMDLVNXVWYRQDHORLDIHNWH

DUPWYUGQMDYROMD]DGDD

6WDYLUDVSRORHQMHQLVXXYLMHNSURGXNWLWYRMHYROMH3ULPMHU]DWRMHPDVRYQD
VXJHVWLMD

6WDYRPR]QDDYDPRSVLKLNHVDGUDMHXVPMHUHQHFLOMX1DLQD]RULSRVWDMX
XQLIRUPLUDQL9HLQDVWDYRYDMHVYMHVQRLOLQHVYMHVQRVDJUDHQDQDQHNRM
VHQWHQFL
o1HERMVHQHXWHSRVWLGMHWL
p,OLVWYDUDMVYRMXVXGELQXLOLHMHGRELWLJRWRYX
2VXGELQLQHJRYRUHQLNDGRQLNRMLPDMHGREUR

6WDYRPR]QDDYDPRSVLKLNHVDGUDMHXVPMHUHQHFLOMX1DLQD]RULSRVWDMX
XQLIRUPLUDQL9HLQDVWDYRYDMHVYMHVQRLOLQHVYMHVQRVDJUDHQDQDQHNRM
VHQWHQFL
o1HERMVHQHXWHSRVWLGMHWL
p,OLVWYDUDMVYRMXVXGELQXLOLHMHGRELWLJRWRYX
2VXGELQLQHJRYRUHQLNDGRQLNRMLPDMHGREUR

6WDYLUDVSRORHQMHQLVXXYLMHNSURGXNWLWYRMHYROMH3ULPMHU]DWRMHPDVRYQD
VXJHVWLMD

DUPWYUGQMDYROMD]DGDD

p6WDYVHRVODQMDQDQDMPDQMDPRJXDVD]QDQMDLVNXVWYRQDHORLDIHNWH

pDUPMHQHYLGOMLYGLROMHSRWHEH]NRMHJQLWNRQHPRHELWL]DLVWDOLMHS
DUPQDLQNDNRRYMHNNDHGDDGDPXQLMHSRVWDYOMHQRRGUHHQRSLWDQMH
DUPMHQHVYMHVQRREHDQMH
p'RND]XMDOLDNRWYUGLPRUDLGRND]DWL
p$NRMDWHQHXLQLPWNRH$NRWRQHXLQLPRGPDKNDGX"
RYMHNQLMHVYMHVQRELHVDVORERGQRPYROMRPPRJXQRXVORERGQRJ
RGOXLYDQMDLRGJRYRUQR]DVYRMHSRVWXSNHGUXJLQHGLMHOHWDNYRPLOMHQMDL
VPDWUDMXGDRYMHNSRVMHGXMHSRVHEQDVYRMVWYRKWLMHQMHLOLYROMX0HXWLP
VYDWHRULMDJRYRULSURWLYVORERGQHYROMHVYDLVNXVWYDSRND]XMHGDRQD
SRVWRML1DDMHOLQRVWXPQRJRHPXXQDPDYHXQDSULMHGRGUHHQD
*HQHWVNRQDVOMHHREDMXURGLWHOMDLRGJRMNRMLVPRSULPLOLSDLQDDSRVHEQD
GUXWYHQDLNXOWXUQDRNROLQDVYHWRREOLNXMHQDNDUDNWHUWHXPQRJRHPXL
QDXEXGXQRVW9HOLNLGLRVYDNLGDQMLKDNWLYQRVWLQDHJLYRWDXYMHWRYDQMH
LREDYOMDQDXWRPDWVNLSXWHPQLLKPRGDQLKVUHGLWDWHEH]VYMHVQLKRGOXNDV
QDHVWUDQHEH]QDG]RUDLOLXVPMHUDYDQMDRYMHNRYDERUED]DRVORERHQMH
QHSURL]OD]LL]QMHJRYHYROMHGDEXGHVORERGDQYHRQDSUHGVWDYOMDWHQGHQFLMX
GDL]EMHJQHLOLSREMHJQHRGDYHU]LYQLKSRGUDDMDRNROLQHLOLLGDYHU]LYQH

6DQMHSXSDQDYUSFDVNRMRPMHLQGLYLGXDSRYH]DQDVDVYHPLURP
6DQMHVOLNDVPUWL
6DQMH]DRYMHNDLVWRNDRLQDYLMDQMH]DVDW
6DQQDGRNQDXMHVXNREHVYMHVWL
6QRYLVXVWYDUQRVWLNRMHQHHOH]DYULWLDVWYDUQRVWLVXVQRYLNRMLVX]DYULOL
6YRMHHPRVQRYHPRLRVWYDULWWHNNDGDVHRGOXLPRSUREXGLWL
WRVHQHPRHVDQMDWLQHVDGUDYDVWYDUQRVW8]DOXGVHERMLPRVQRYD
QDMJRULVDQQLMHQLWDXXVSRUHGELVDLYRWRP



RNROLQH%RUEDSURWLYYODGDRUJDQL]LUDQLKUHOLJLMDHNRQRPVNLKVXVWDYD
IRUPDOQRJRGJRMDLREUD]RYDQMDURGLWHOMDLLGHRORJLMDXVWYDULMHERUEDSURWLY
DYHU]LYQHRNROLQHLNRQWUROLUDQMDRYMHNDWDNYRPRNROLQRP
RYMHNVYHPRHVDPRDNRKRH
RYMHNDQMHJRYDYROMDLQLYHOLNLPLPDOLP
YUVWRPYROMRPVYHVHPRHSRVWLL
'REUDYROMDMHYUHGQLMDRGVYDNRJXVSMHKD
'REUDYROMDVDLQMDYDSULMHNRSRWUHEDQXYMHWVDPHGRVWRMQRVWLGDRYMHN
EXGHVUHWDQ
*GMHSRVWRMLYROMDSRVWRMLLSXW
+WMHWLXWRPHMHLVWDXPMHWQRVW
.DGLPDYROMHLPDLQDLQD
.DRWRVHQHNROLNRPLOLJUDPDLVWRJDGUDJRFMHQDUDGLXPDGRELYD
QDMVORHQLMRPPHKDQLNRPLNHPLMVNRPSUHUDGRPVWRWLQDWRQDVLURYHUXGH
WDNRVHSRVOLMHRJURPQRJQDSRUQRJVWYDUDODNRJOLWHUDUQRJUDGDNULVWDOL]LUDMX
LVWHPLVOLLIRUPXODFLMH
1DMYDQLMLNRWDMHYROMD
1HSRVWRMHNUDGOMLYFLYROMH
1HPDWDMQHXOMXGVNRPVWYDUDQMX9ROMDSUDYLRYRXGR1RLSDNQHSRVWRML
LVWLQVNRVWYDUDQMHEH]WDMQH$NRVYLSRUD]LMHGQDNRRGMHNXMXVWYDUDODFMH
]QDRSRQRYLWLVOLNXVYRMHJYODVWLWRJLYRWDRPRJXLYLGDRGMHNQHMDORYD
WDMQDNRMDMHXQMHPX
2GMHGQHLVNUHQDVWDMXSRDULQDVYHVWUDQH
2QRWRMH]DYROMXWRSORWDWRMH]DVD]QDQMHVYMHWORVW
3RUD]QRMHNDGXLYRWXSRMHGLQFDSULMHNORQHGXKQHJRWLMHOR
3UDYDMHRYMHNRYDYULMHGQRVWQH]DYLVLRGVQDJHQMHJRYDUD]XPDYHRG
VQDJHQMHJRYHYROMH
3UHPDPRMHPPLOMHQMXHQHUJLMDMHSUYDLMHGLQDOMXGVNDYUOLQD
3XWRGWLVXXPLOMDSRLQMHSUYLPNRUDNRP
6QDJDQHSURL]OD]LL]WMHOHVQLKVSRVREQRVWL2QDSRWMHHRGQHVORPOMLYHYROMH
6QDJXYROMHVODELKQD]LYDPRVYRMHJODYRVW
6YDNLMHSRHWDNODJDQDQDSRVOMHGQMHVHVWHSHQLFHQDMWHHLYUORULMHWNR
SHQMHPR
6YDNLMHYHOLNLXVSMHKWULMXPIXSRUQRVWL
6YDNRJGDQDSRQHVLNRWDULFX]HPOMHQDMHGQRPMHVWRLVDJUDGLWHSODQLQX

RNROLQH%RUEDSURWLYYODGDRUJDQL]LUDQLKUHOLJLMDHNRQRPVNLKVXVWDYD
IRUPDOQRJRGJRMDLREUD]RYDQMDURGLWHOMDLLGHRORJLMDXVWYDULMHERUEDSURWLY
DYHU]LYQHRNROLQHLNRQWUROLUDQMDRYMHNDWDNYRPRNROLQRP
RYMHNVYHPRHVDPRDNRKRH
RYMHNDQMHJRYDYROMDLQLYHOLNLPLPDOLP
YUVWRPYROMRPVYHVHPRHSRVWLL
'REUDYROMDMHYUHGQLMDRGVYDNRJXVSMHKD
'REUDYROMDVDLQMDYDSULMHNRSRWUHEDQXYMHWVDPHGRVWRMQRVWLGDRYMHN
EXGHVUHWDQ
*GMHSRVWRMLYROMDSRVWRMLLSXW
+WMHWLXWRPHMHLVWDXPMHWQRVW
.DGLPDYROMHLPDLQDLQD
.DRWRVHQHNROLNRPLOLJUDPDLVWRJDGUDJRFMHQDUDGLXPDGRELYD
QDMVORHQLMRPPHKDQLNRPLNHPLMVNRPSUHUDGRPVWRWLQDWRQDVLURYHUXGH
WDNRVHSRVOLMHRJURPQRJQDSRUQRJVWYDUDODNRJOLWHUDUQRJUDGDNULVWDOL]LUDMX
LVWHPLVOLLIRUPXODFLMH
1DMYDQLMLNRWDMHYROMD
1HSRVWRMHNUDGOMLYFLYROMH
1HPDWDMQHXOMXGVNRPVWYDUDQMX9ROMDSUDYLRYRXGR1RLSDNQHSRVWRML
LVWLQVNRVWYDUDQMHEH]WDMQH$NRVYLSRUD]LMHGQDNRRGMHNXMXVWYDUDODFMH
]QDRSRQRYLWLVOLNXVYRMHJYODVWLWRJLYRWDRPRJXLYLGDRGMHNQHMDORYD
WDMQDNRMDMHXQMHPX
2GMHGQHLVNUHQDVWDMXSRDULQDVYHVWUDQH
2QRWRMH]DYROMXWRSORWDWRMH]DVD]QDQMHVYMHWORVW
3RUD]QRMHNDGXLYRWXSRMHGLQFDSULMHNORQHGXKQHJRWLMHOR
3UDYDMHRYMHNRYDYULMHGQRVWQH]DYLVLRGVQDJHQMHJRYDUD]XPDYHRG
VQDJHQMHJRYHYROMH
3UHPDPRMHPPLOMHQMXHQHUJLMDMHSUYDLMHGLQDOMXGVNDYUOLQD
3XWRGWLVXXPLOMDSRLQMHSUYLPNRUDNRP
6QDJDQHSURL]OD]LL]WMHOHVQLKVSRVREQRVWL2QDSRWMHHRGQHVORPOMLYHYROMH
6QDJXYROMHVODELKQD]LYDPRVYRMHJODYRVW
6YDNLMHSRHWDNODJDQDQDSRVOMHGQMHVHVWHSHQLFHQDMWHHLYUORULMHWNR
SHQMHPR
6YDNLMHYHOLNLXVSMHKWULMXPIXSRUQRVWL
6YDNRJGDQDSRQHVLNRWDULFX]HPOMHQDMHGQRPMHVWRLVDJUDGLWHSODQLQX





RNROLQH%RUEDSURWLYYODGDRUJDQL]LUDQLKUHOLJLMDHNRQRPVNLKVXVWDYD
IRUPDOQRJRGJRMDLREUD]RYDQMDURGLWHOMDLLGHRORJLMDXVWYDULMHERUEDSURWLY
DYHU]LYQHRNROLQHLNRQWUROLUDQMDRYMHNDWDNYRPRNROLQRP
RYMHNVYHPRHVDPRDNRKRH
RYMHNDQMHJRYDYROMDLQLYHOLNLPLPDOLP
YUVWRPYROMRPVYHVHPRHSRVWLL
'REUDYROMDMHYUHGQLMDRGVYDNRJXVSMHKD
'REUDYROMDVDLQMDYDSULMHNRSRWUHEDQXYMHWVDPHGRVWRMQRVWLGDRYMHN
EXGHVUHWDQ
*GMHSRVWRMLYROMDSRVWRMLLSXW
+WMHWLXWRPHMHLVWDXPMHWQRVW
.DGLPDYROMHLPDLQDLQD
.DRWRVHQHNROLNRPLOLJUDPDLVWRJDGUDJRFMHQDUDGLXPDGRELYD
QDMVORHQLMRPPHKDQLNRPLNHPLMVNRPSUHUDGRPVWRWLQDWRQDVLURYHUXGH
WDNRVHSRVOLMHRJURPQRJQDSRUQRJVWYDUDODNRJOLWHUDUQRJUDGDNULVWDOL]LUDMX
LVWHPLVOLLIRUPXODFLMH
1DMYDQLMLNRWDMHYROMD
1HSRVWRMHNUDGOMLYFLYROMH
1HPDWDMQHXOMXGVNRPVWYDUDQMX9ROMDSUDYLRYRXGR1RLSDNQHSRVWRML
LVWLQVNRVWYDUDQMHEH]WDMQH$NRVYLSRUD]LMHGQDNRRGMHNXMXVWYDUDODFMH
]QDRSRQRYLWLVOLNXVYRMHJYODVWLWRJLYRWDRPRJXLYLGDRGMHNQHMDORYD
WDMQDNRMDMHXQMHPX
2GMHGQHLVNUHQDVWDMXSRDULQDVYHVWUDQH
2QRWRMH]DYROMXWRSORWDWRMH]DVD]QDQMHVYMHWORVW
3RUD]QRMHNDGXLYRWXSRMHGLQFDSULMHNORQHGXKQHJRWLMHOR
3UDYDMHRYMHNRYDYULMHGQRVWQH]DYLVLRGVQDJHQMHJRYDUD]XPDYHRG
VQDJHQMHJRYHYROMH
3UHPDPRMHPPLOMHQMXHQHUJLMDMHSUYDLMHGLQDOMXGVNDYUOLQD
3XWRGWLVXXPLOMDSRLQMHSUYLPNRUDNRP
6QDJDQHSURL]OD]LL]WMHOHVQLKVSRVREQRVWL2QDSRWMHHRGQHVORPOMLYHYROMH
6QDJXYROMHVODELKQD]LYDPRVYRMHJODYRVW
6YDNLMHSRHWDNODJDQDQDSRVOMHGQMHVHVWHSHQLFHQDMWHHLYUORULMHWNR
SHQMHPR
6YDNLMHYHOLNLXVSMHKWULMXPIXSRUQRVWL
6YDNRJGDQDSRQHVLNRWDULFX]HPOMHQDMHGQRPMHVWRLVDJUDGLWHSODQLQX



RNROLQH%RUEDSURWLYYODGDRUJDQL]LUDQLKUHOLJLMDHNRQRPVNLKVXVWDYD
IRUPDOQRJRGJRMDLREUD]RYDQMDURGLWHOMDLLGHRORJLMDXVWYDULMHERUEDSURWLY
DYHU]LYQHRNROLQHLNRQWUROLUDQMDRYMHNDWDNYRPRNROLQRP
RYMHNVYHPRHVDPRDNRKRH
RYMHNDQMHJRYDYROMDLQLYHOLNLPLPDOLP
YUVWRPYROMRPVYHVHPRHSRVWLL
'REUDYROMDMHYUHGQLMDRGVYDNRJXVSMHKD
'REUDYROMDVDLQMDYDSULMHNRSRWUHEDQXYMHWVDPHGRVWRMQRVWLGDRYMHN
EXGHVUHWDQ
*GMHSRVWRMLYROMDSRVWRMLLSXW
+WMHWLXWRPHMHLVWDXPMHWQRVW
.DGLPDYROMHLPDLQDLQD
.DRWRVHQHNROLNRPLOLJUDPDLVWRJDGUDJRFMHQDUDGLXPDGRELYD
QDMVORHQLMRPPHKDQLNRPLNHPLMVNRPSUHUDGRPVWRWLQDWRQDVLURYHUXGH
WDNRVHSRVOLMHRJURPQRJQDSRUQRJVWYDUDODNRJOLWHUDUQRJUDGDNULVWDOL]LUDMX
LVWHPLVOLLIRUPXODFLMH
1DMYDQLMLNRWDMHYROMD
1HSRVWRMHNUDGOMLYFLYROMH
1HPDWDMQHXOMXGVNRPVWYDUDQMX9ROMDSUDYLRYRXGR1RLSDNQHSRVWRML
LVWLQVNRVWYDUDQMHEH]WDMQH$NRVYLSRUD]LMHGQDNRRGMHNXMXVWYDUDODFMH
]QDRSRQRYLWLVOLNXVYRMHJYODVWLWRJLYRWDRPRJXLYLGDRGMHNQHMDORYD
WDMQDNRMDMHXQMHPX
2GMHGQHLVNUHQDVWDMXSRDULQDVYHVWUDQH
2QRWRMH]DYROMXWRSORWDWRMH]DVD]QDQMHVYMHWORVW
3RUD]QRMHNDGXLYRWXSRMHGLQFDSULMHNORQHGXKQHJRWLMHOR
3UDYDMHRYMHNRYDYULMHGQRVWQH]DYLVLRGVQDJHQMHJRYDUD]XPDYHRG
VQDJHQMHJRYHYROMH
3UHPDPRMHPPLOMHQMXHQHUJLMDMHSUYDLMHGLQDOMXGVNDYUOLQD
3XWRGWLVXXPLOMDSRLQMHSUYLPNRUDNRP
6QDJDQHSURL]OD]LL]WMHOHVQLKVSRVREQRVWL2QDSRWMHHRGQHVORPOMLYHYROMH
6QDJXYROMHVODELKQD]LYDPRVYRMHJODYRVW
6YDNLMHSRHWDNODJDQDQDSRVOMHGQMHVHVWHSHQLFHQDMWHHLYUORULMHWNR
SHQMHPR
6YDNLMHYHOLNLXVSMHKWULMXPIXSRUQRVWL
6YDNRJGDQDSRQHVLNRWDULFX]HPOMHQDMHGQRPMHVWRLVDJUDGLWHSODQLQX



6YDWNRLPDVYRMXYROMX
6YLPRHPRNRULVWLWLVYRMXSVLKXLVYRMHWLMHORNDNRELVPRSRVWLJOLRQRWR
HOLPRQRSUYLMHXYMHWGDEULQRRGDEHUHPRVYRMHFLOMHYHLVKYDWLPRFLMHQX
NRMRPHPRSODWLWLXVSMHKRYMHNRYDMHYROMDPRQDSDLDNRQHPRH
SRPDLEUGDPQRJHMRMVHVWYDULYDQMVNRJVYLMHWDQHPRJXRGXSULMHWL
7DMQDMHPRLXVDPRMYROML
7HNRMHXOLWLSDPHWRQRPHNRMLQHPDYROMHDOLMRMHWHHXOLWLYROMXRQRPH
NRMLQHPDSDPHWL
7HDNMHSRHWDNSRQDMHHGHVHWSXWDNRULVQLMLRGODNRJSRHWND
7NRKRHPRHWNRQHHPRUD
8VYDNXMHQDNDQXXVDHQNRPDGLUDGRVWLVYRMVWYHQHELLPDEH]NRMHYROML
QHUDVWXNULOD
9ODVWVHLVWLQDPRHSUHQLMHWLDOLQHLYROMD
9ROMDMHQDSUHGDNLQWHOHNWD
9ROMDMHVWYDUMDNLKHOMDVWYDUVODELK
9ROMDMHWDNRMDSRNUHHVYMHWRYHRQDMHQDMYLLREOLNPHQWDOQHHQHUJLMH
9ROMDMHWHQMDJGMHMHL]YMHVQRQHVDPRRQR]DLPVHWHLQHJRMHL]YMHVQR
LWRGDHVHWRPRLSRVWLL
9ROMDRVOREDD
9ROMDSURWMHHNUR]OMXGVNRKWLMHQMHLQDSODYOMXMHJDNDR1LOSXVWLQMX
9ROMDVHSURVWLUHLUHQHJRUD]XPSDMH]DWRX]URNSRJUHDND
pRYMHNSRVMHGXMHSRVHEQRVYRMVWYRYROMX0HXWLPVYDWHRULMDJRYRUL
SURWLYVORERGQHYROMHPHXWLPVYDLVNXVWYDSRND]XMHGDRQDSRVWRML
.DNRMHPRJDR".DNRMHVPLR".DNRMH]QDR"
p3RMDP]DGDHMHELWDQVDVWDYQLGLRRYMHNRYRJELWNDMHURYMHNEH]]DGDH
QHSRVWRML
6YDND]DGDDNRMXRYMHNPRHLPDWLXRNYLUX]DMHGQLFH]DSUDYRMH
VOXERYDQMH
7NRVHRVMHDSUHYHOLNLPREDYLWLQHNXPDOX]DGDXSUHPDOHQMHGDELVH
]DGXLRYHOLNLP]DGDFLPD

 YDWNRLPDVYRMXYROMX
6
6YLPRHPRNRULVWLWLVYRMXSVLKXLVYRMHWLMHORNDNRELVPRSRVWLJOLRQRWR
HOLPRQRSUYLMHXYMHWGDEULQRRGDEHUHPRVYRMHFLOMHYHLVKYDWLPRFLMHQX
NRMRPHPRSODWLWLXVSMHKRYMHNRYDMHYROMDPRQDSDLDNRQHPRH
SRPDLEUGDPQRJHMRMVHVWYDULYDQMVNRJVYLMHWDQHPRJXRGXSULMHWL
7DMQDMHPRLXVDPRMYROML
7HNRMHXOLWLSDPHWRQRPHNRMLQHPDYROMHDOLMRMHWHHXOLWLYROMXRQRPH
NRMLQHPDSDPHWL
7HDNMHSRHWDNSRQDMHHGHVHWSXWDNRULVQLMLRGODNRJSRHWND
7NRKRHPRHWNRQHHPRUD
8VYDNXMHQDNDQXXVDHQNRPDGLUDGRVWLVYRMVWYHQHELLPDEH]NRMHYROML
QHUDVWXNULOD
9ODVWVHLVWLQDPRHSUHQLMHWLDOLQHLYROMD
9ROMDMHQDSUHGDNLQWHOHNWD
9ROMDMHVWYDUMDNLKHOMDVWYDUVODELK
9ROMDMHWDNRMDSRNUHHVYMHWRYHRQDMHQDMYLLREOLNPHQWDOQHHQHUJLMH
9ROMDMHWHQMDJGMHMHL]YMHVQRQHVDPRRQR]DLPVHWHLQHJRMHL]YMHVQR
LWRGDHVHWRPRLSRVWLL
9ROMDRVOREDD
9ROMDSURWMHHNUR]OMXGVNRKWLMHQMHLQDSODYOMXMHJDNDR1LOSXVWLQMX
9ROMDVHSURVWLUHLUHQHJRUD]XPSDMH]DWRX]URNSRJUHDND
pRYMHNSRVMHGXMHSRVHEQRVYRMVWYRYROMX0HXWLPVYDWHRULMDJRYRUL
SURWLYVORERGQHYROMHPHXWLPVYDLVNXVWYDSRND]XMHGDRQDSRVWRML
.DNRMHPRJDR".DNRMHVPLR".DNRMH]QDR"
p3RMDP]DGDHMHELWDQVDVWDYQLGLRRYMHNRYRJELWNDMHURYMHNEH]]DGDH
QHSRVWRML
6YDND]DGDDNRMXRYMHNPRHLPDWLXRNYLUX]DMHGQLFH]DSUDYRMH
VOXERYDQMH
7NRVHRVMHDSUHYHOLNLPREDYLWLQHNXPDOX]DGDXSUHPDOHQMHGDELVH
]DGXLRYHOLNLP]DGDFLPD






6YDWNRLPDVYRMXYROMX
6YLPRHPRNRULVWLWLVYRMXSVLKXLVYRMHWLMHORNDNRELVPRSRVWLJOLRQRWR
HOLPRQRSUYLMHXYMHWGDEULQRRGDEHUHPRVYRMHFLOMHYHLVKYDWLPRFLMHQX
NRMRPHPRSODWLWLXVSMHKRYMHNRYDMHYROMDPRQDSDLDNRQHPRH
SRPDLEUGDPQRJHMRMVHVWYDULYDQMVNRJVYLMHWDQHPRJXRGXSULMHWL
7DMQDMHPRLXVDPRMYROML
7HNRMHXOLWLSDPHWRQRPHNRMLQHPDYROMHDOLMRMHWHHXOLWLYROMXRQRPH
NRMLQHPDSDPHWL
7HDNMHSRHWDNSRQDMHHGHVHWSXWDNRULVQLMLRGODNRJSRHWND
7NRKRHPRHWNRQHHPRUD
8VYDNXMHQDNDQXXVDHQNRPDGLUDGRVWLVYRMVWYHQHELLPDEH]NRMHYROML
QHUDVWXNULOD
9ODVWVHLVWLQDPRHSUHQLMHWLDOLQHLYROMD
9ROMDMHQDSUHGDNLQWHOHNWD
9ROMDMHVWYDUMDNLKHOMDVWYDUVODELK
9ROMDMHWDNRMDSRNUHHVYMHWRYHRQDMHQDMYLLREOLNPHQWDOQHHQHUJLMH
9ROMDMHWHQMDJGMHMHL]YMHVQRQHVDPRRQR]DLPVHWHLQHJRMHL]YMHVQR
LWRGDHVHWRPRLSRVWLL
9ROMDRVOREDD
9ROMDSURWMHHNUR]OMXGVNRKWLMHQMHLQDSODYOMXMHJDNDR1LOSXVWLQMX
9ROMDVHSURVWLUHLUHQHJRUD]XPSDMH]DWRX]URNSRJUHDND
pRYMHNSRVMHGXMHSRVHEQRVYRMVWYRYROMX0HXWLPVYDWHRULMDJRYRUL
SURWLYVORERGQHYROMHPHXWLPVYDLVNXVWYDSRND]XMHGDRQDSRVWRML
.DNRMHPRJDR".DNRMHVPLR".DNRMH]QDR"
p3RMDP]DGDHMHELWDQVDVWDYQLGLRRYMHNRYRJELWNDMHURYMHNEH]]DGDH
QHSRVWRML
6YDND]DGDDNRMXRYMHNPRHLPDWLXRNYLUX]DMHGQLFH]DSUDYRMH
VOXERYDQMH
7NRVHRVMHDSUHYHOLNLPREDYLWLQHNXPDOX]DGDXSUHPDOHQMHGDELVH
]DGXLRYHOLNLP]DGDFLPD

6YDWNRLPDVYRMXYROMX
 YLPRHPRNRULVWLWLVYRMXSVLKXLVYRMHWLMHORNDNRELVPRSRVWLJOLRQRWR
6
HOLPRQRSUYLMHXYMHWGDEULQRRGDEHUHPRVYRMHFLOMHYHLVKYDWLPRFLMHQX
NRMRPHPRSODWLWLXVSMHKRYMHNRYDMHYROMDPRQDSDLDNRQHPRH
SRPDLEUGDPQRJHMRMVHVWYDULYDQMVNRJVYLMHWDQHPRJXRGXSULMHWL
7DMQDMHPRLXVDPRMYROML
7HNRMHXOLWLSDPHWRQRPHNRMLQHPDYROMHDOLMRMHWHHXOLWLYROMXRQRPH
NRMLQHPDSDPHWL
7HDNMHSRHWDNSRQDMHHGHVHWSXWDNRULVQLMLRGODNRJSRHWND
7NRKRHPRHWNRQHHPRUD
8VYDNXMHQDNDQXXVDHQNRPDGLUDGRVWLVYRMVWYHQHELLPDEH]NRMHYROML
QHUDVWXNULOD
9ODVWVHLVWLQDPRHSUHQLMHWLDOLQHLYROMD
9ROMDMHQDSUHGDNLQWHOHNWD
9ROMDMHVWYDUMDNLKHOMDVWYDUVODELK
9ROMDMHWDNRMDSRNUHHVYMHWRYHRQDMHQDMYLLREOLNPHQWDOQHHQHUJLMH
9ROMDMHWHQMDJGMHMHL]YMHVQRQHVDPRRQR]DLPVHWHLQHJRMHL]YMHVQR
LWRGDHVHWRPRLSRVWLL
9ROMDRVOREDD
9ROMDSURWMHHNUR]OMXGVNRKWLMHQMHLQDSODYOMXMHJDNDR1LOSXVWLQMX
9ROMDVHSURVWLUHLUHQHJRUD]XPSDMH]DWRX]URNSRJUHDND
pRYMHNSRVMHGXMHSRVHEQRVYRMVWYRYROMX0HXWLPVYDWHRULMDJRYRUL
SURWLYVORERGQHYROMHPHXWLPVYDLVNXVWYDSRND]XMHGDRQDSRVWRML
.DNRMHPRJDR".DNRMHVPLR".DNRMH]QDR"
p3RMDP]DGDHMHELWDQVDVWDYQLGLRRYMHNRYRJELWNDMHURYMHNEH]]DGDH
QHSRVWRML
6YDND]DGDDNRMXRYMHNPRHLPDWLXRNYLUX]DMHGQLFH]DSUDYRMH
VOXERYDQMH
7NRVHRVMHDSUHYHOLNLPREDYLWLQHNXPDOX]DGDXSUHPDOHQMHGDELVH
]DGXLRYHOLNLP]DGDFLPD



69,-(7/$,7$01$675$1$80$

69,-(7/$,7$01$675$1$80$




69,-(7/$,7$01$675$1$80$

69,-(7/$,7$01$675$1$80$




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$NRQHPRHRGEDFLWLRQRWRQHYDOMDSRNXDMEDURGYRMLWLRGRQRJWR
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$NRHOLLPDWLXVSMHKDXELORNRMHPSRVOXPRUDXQMHJDYMHURYDWLLVKYDDWL
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$NRQHHWLVHELWNRHWLLDNRQHVDGDDNDGD"

$NRWRUDGLUD]ERULWRUDGLLSD]LQDVYUHWDN

$NRQHNXVWYDUNRMDQHYRGLQHNRMPDWHULMDOQRMNRULVWLX]LPDR]ELOMQRL
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$NRVLXQHHPXPDMVWRUPRHSRQHNDGEH]WHWH]DERUDYLWLSUDYLOD

$NRQHWRSUHNRYROMHUDGLQLWDQLMHWDNRODNRGDQHELELORWHNR

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$NRVLVSRVREDQQHRHNXMNUHDWLYDQSRVDR

$NRQHWRHOLWRMHPRJXHRVWYDULWLDQLWDQHSRGX]LPDUDDRWURY

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$NRUDGQHEXGHOMXGLPD]DQLPOMLYLL]YRUUDGRVWLLERJDWVWYDQLNDNYD
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$NRVHEDYLVDPRVLWQLFDPDQLNDGDQHHRVWYDULWLYHOLNDGMHOD

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1DMHGQRJL]XPLWHOMDSRWUHEQDVXGHVHWRULFDNRMLUD]PLOMDMXRQDLQX
LVNRULWDYDQMDQMHJRYH]DPLVOLDVWRWLQHGDEL]DYULOLSURJUDPLUDQMH]DQHNX
RGUHHQXVWUXNXDUD]ORJ]ERJHJDQHL]PMHUQLSORGQLLYRWQLLPDJLQDWLYQL
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3UDYLSXWMHQDMNUDLDOLQDMHHWUDMHQDMGXHGDVHSRQMHPXGRVSLMHGR
FLOMD
6DYUHQVWYRVUHGVWDYDL]EUNDFLOMHYDLQLVHSRPRPPLOMHQMXRELOMHDYDMX
QDHGRED
7NRLGHXSRJUHQRPVPMHUXQHSRPDHPXQLJDORSLUDQMH
p&LQL]DPFLQLNDQHVDVWRMLVHXWRPHGDNDXWRPLVOHYHXWRPHGDPLVOH
WRMHFLQLN"2VREDNRMD]QDFLMHQXVYHJDDOLQHLYULMHGQRVW

1HMDVQRDFLOMHYDGRYRGLGRRVMHDMDQHVLJXUQRVWL]EXQMHQRVWLLGR]DSOHWD




1HMDVQRDFLOMHYDGRYRGLGRRVMHDMDQHVLJXUQRVWL]EXQMHQRVWLLGR]DSOHWD
1LNDGDRYMHNQHVWLHWDNRGDOHNRNDRRQGDNDG]DSUDYRQH]QDNDPRLGH

p6YDWNRQRVLXVHELSRQHWRRGSUHVWXSQLNDJHQLMDLVYHFD*HQLMDULMHWNR
NDGDSUHSR]QDMHQMHJRYDJHQHUDFLMD
9HOLNDMHRVRELQDJHQLMDGDVHSULKYDWLQHHJDWRGUXJLPDL]JOHGDQHPRJXH
LXVWUDMHXWRPH8SUDYRWDUDGR]QDORVWUD]XPDWDRGOXQRVWUD]UMHDYDWL
QHUMHLYDSLWDQMDSRYH]DQDVXSRUQRXLNRQFHQWUDFLMRPRPRJXDYD
JHQLMLPDGDSURPLXVYLMHWQDSULMHGLQWHOHNWXDOQRWHKQLNLLHVWHWVNL
%ULQRUDODQMLYDQMHVSRVREQRVWLJHQLMDPHXWLPQHRWNULYDNRGQMLKQHNH
ELWQRQRYHSRMDYH9HNUDWNRLQHSULVWUDQRWUDHQMHRWNULYDXUD]OLLWLP
OMXGLPDPHXVWXSQMHYHXVYHWULWHPHOMQHVSRVREQRVWL3RVHEQDQDGDUHQRVWL
VWYDUDODNHVQDJHJHQLMDSRVWRMHGDNOHXVYDNRPRGQDVSDPDNDUNUDMQMH
VODEDQH
HVWRVHJHQLMDOQLPRVREDPDSULSLVLYDODQDUDYQRVDVYLPQHSUDYHGQR
DVRFLMDWLYQRVW$OHNVDQGDU3RSHMHVPDWUDRGDMHJHQLMHEOL]DNOXGLOX0QRJL
VXVHJHQLMLWHNRSULODJRGLOLGUXWYXNRMHMHRGUD]QRUPDOQRJRYMHNDL
QMHJRYLKSRWUHED6ODEDSULODJRHQRVWMHVDPRSRVUHGQDSRVOMHGLFDDQH
X]URNJHQLMDOQRVWL

1LWNRQHVPLMHELWLVUHGVWYR]DFLOMHYHGUXJRJRYMHNDLVYLVXOMXGL
L]MHGQDHQLNDRFLOMHYL
2SDVQRVWRGQHXVSMHKDQDMYHDMHQDSRHWNXSRGXKYDWDNDGDVPRMRGDOHNR
RGFLOMD%URGRORPLVHGRJDDMXXEOL]LQLREDOH
3RWHNRHUDVWXWRVHYLHSULEOLDYDPRNUDMX
3UDYLSXWMHQDMNUDLDOLQDMHHWUDMHQDMGXHGDVHSRQMHPXGRVSLMHGR
FLOMD
6DYUHQVWYRVUHGVWDYDL]EUNDFLOMHYDLQLVHSRPRPPLOMHQMXRELOMHDYDMX
QDHGRED
7NRLGHXSRJUHQRPVPMHUXQHSRPDHPXQLJDORSLUDQMH
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WRMHFLQLN"2VREDNRMD]QDFLMHQXVYHJDDOLQHLYULMHGQRVW

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0XGDURYMHNQDHOQRQHYMHUXMHQLXNDNYHGRJPH
 6YDNDYUVWGRPLOMDWRVWLL]UDVWHL]GDQHSRWUHEH
p

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NDGDSUHSR]QDMHQMHJRYDJHQHUDFLMD
9HOLNDMHRVRELQDJHQLMDGDVHSULKYDWLQHHJDWRGUXJLPDL]JOHGDQHPRJXH
LXVWUDMHXWRPH8SUDYRWDUDGR]QDORVWUD]XPDWDRGOXQRVWUD]UMHDYDWL
QHUMHLYDSLWDQMDSRYH]DQDVXSRUQRXLNRQFHQWUDFLMRPRPRJXDYD
JHQLMLPDGDSURPLXVYLMHWQDSULMHGLQWHOHNWXDOQRWHKQLNLLHVWHWVNL
%ULQRUDODQMLYDQMHVSRVREQRVWLJHQLMDPHXWLPQHRWNULYDNRGQMLKQHNH
ELWQRQRYHSRMDYH9HNUDWNRLQHSULVWUDQRWUDHQMHRWNULYDXUD]OLLWLP
OMXGLPDPHXVWXSQMHYHXVYHWULWHPHOMQHVSRVREQRVWL3RVHEQDQDGDUHQRVWL
VWYDUDODNHVQDJHJHQLMDSRVWRMHGDNOHXVYDNRPRGQDVSDPDNDUNUDMQMH
VODEDQH
HVWRVHJHQLMDOQLPRVREDPDSULSLVLYDODQDUDYQRVDVYLPQHSUDYHGQR
DVRFLMDWLYQRVW$OHNVDQGDU3RSHMHVPDWUDRGDMHJHQLMHEOL]DNOXGLOX0QRJL
VXVHJHQLMLWHNRSULODJRGLOLGUXWYXNRMHMHRGUD]QRUPDOQRJRYMHNDL
QMHJRYLKSRWUHED6ODEDSULODJRHQRVWMHVDPRSRVUHGQDSRVOMHGLFDDQH
X]URNJHQLMDOQRVWL
GHVWUXNWLYQRVWGRJPDWL]DPGRPLOMDWRVWJHQLMDOQRVWJUXERVW
1LNDGDRYMHNQHVWLHWDNRGDOHNRNDRRQGDNDG]DSUDYRQH]QDNDPRLGH

1LWNRQHVPLMHELWLVUHGVWYR]DFLOMHYHGUXJRJRYMHNDLVYLVXOMXGL
L]MHGQDHQLNDRFLOMHYL
2SDVQRVWRGQHXVSMHKDQDMYHDMHQDSRHWNXSRGXKYDWDNDGDVPRMRGDOHNR
RGFLOMD%URGRORPLVHGRJDDMXXEOL]LQLREDOH
3RWHNRHUDVWXWRVHYLHSULEOLDYDPRNUDMX
3UDYLSXWMHQDMNUDLDOLQDMHHWUDMHQDMGXHGDVHSRQMHPXGRVSLMHGR
FLOMD
6DYUHQVWYRVUHGVWDYDL]EUNDFLOMHYDLQLVHSRPRPPLOMHQMXRELOMHDYDMX
QDHGRED
7NRLGHXSRJUHQRPVPMHUXQHSRPDHPXQLJDORSLUDQMH
p&LQL]DPFLQLNDQHVDVWRMLVHXWRPHGDNDXWRPLVOHYHXWRPHGDPLVOH
 WRMHFLQLN"2VREDNRMD]QDFLMHQXVYHJDDOLQHLYULMHGQRVW

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*HQLMVHVDVWRMLRGMHGDQSRVWRLQVSLUDFLMHLGHYHGHVHWGHYHWSRVWR
WUDQVSLUDFLMH

*HQLMLQHSURL]OD]HMHGQLL]GUXJRJDJHQLMLVXMHGDQRGGUXJRJDQH]DYLVQL

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VOLMHGL

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NUHSRVWRE]LURPQDVYHYHXPRLQWHUYHQFLMHXIXQNFLMDPDPR]JD"

*HQLMMHVDPRYHOLNDERO

.DUDNWHULVWLNHJHQLMDOQRVWLVXXVWUDMQRVWLQWHOHNWXDOQDDNWLYQRVWYUVWRD
NDUDNWHUDXUDYQRWHHQRVWQH]DYLVQRVWJRYRUQDIOXHQWQRVWODNRD
L]UDDYDQMDUD]PLOMDQMHRILOR]RIVNLPSUREOHPLPDYLVRNDUD]LQDDVSLUDFLMH
HWLNDVWDELOQRVWHPRFLRQDOQRVWSRWUHED]DVDPRGRYROMQRVWLYLVRNVWXSDQM
VDPRNRQWUROHVNORQRVWDSVWUDNWQRVWLGRPLQDQWQRVW]DQLPDQMH]DQHSR]QDWR
QHSRVWRMDQMHVWUDKDRGVPUWLLGU

'RNMHRELQRPRYMHNXQMHJRYDVD]QDMQDPRVYMHWLOMNDNRMDPXRVYMHWOMDYD
SXWJHQLMDOQRPMHRQDVXQFHNRMHPXRWYDUDVYLMHW2QRWRMH]DYROMX
WRSORWDWRMH]DVD]QDQMHVYMHWORVW

0DWHPDWLNLJHQLMLXJODYQRPQHPDMXYHOLNLNYRFLMHQWLQWHOLJHQFLMHNDRWRMH
WRVOXDMNRGPX]LNLKLOLNRYQLKVWYDUDODFD

 HNLVXVWYDUDRFLXNDVQLMHPLYRWXELOLSVLKRQHXURWLDUL'DQDV]QDPRGDVH
1
NDRX]URNSVLKLNLPSRUHPHDMLPDQDMYLHMDYOMDODNDRSRVOMHGLFDQDSRUQRJ
UDGDLVWYDUDQMD

0LVHGDQDVQHPRHPRQDXGLWLJHQLMDOQRVWLDUKLWHNWDDOLGXEOMLP
SURPLOMDQMHPGROD]LPRGR]DNOMXNDGDMHWDLVOLQHWYRUHYLQHQHUDFLRQDOQL
SRGXKYDWLNRMHVXSURX]URLOHVPUWWLVXHOMXGHGDELMHGDQQHUD]XPDQ
WLUDQLQLQVDPLOLQDMHHXGUXWYXQHGXQRUWYRYDQLKRVREDGRELR

 DVXSURWPLOMHQMXGDVXYHOLNLGXKRYLQHNDNRQDUXEXEROHVQLKVWDQMD
1
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/HRQDUGDQLSRWRQHELVPRPRJOL]DPLVOLWL6OLQRJMHVWDMDOLWDLSVLKRORJ
3HOPDQNRMLMHVPDWUDRGDMHEURMEROHVQLKJHQLMDQHXVSRUHGLYRPDQMLRG
EURMDRQLKNRMLQHSRND]XMX]QDNRYHEROHVWL6SRWSXQRPVLJXUQRX
PRHPRNRQVWDWLUDWLGDQLMHGDQJHQLMQLMHELRGXHYQREROHVWDQDNRVH
GXHYQDEROHVWGRLVWDSRMDYLODSRSXVWLOHVXVWYDUDODNHVSRVREQRVWL

*HQLMDODQRYMHNMHRQDMWNRLPDRL]DRQRWRPXMHSRGQRJDPD

*HQLMDOQRVWMHPDUOMLYRVW

*HQLMDOQRVWMHKUDEURVW]DVDPRJDVHEH

*HQLMDOQRVWMHKUDEURVW]DVDPRJDVHEH

*HQLMDOQRVWMHPDUOMLYRVW

*HQLMDODQRYMHNMHRQDMWNRLPDRL]DRQRWRPXMHSRGQRJDPD

*HQLMHVWRMLEOLHOXGLOXQHJRRYMHNSURVMHQHLQWHOLJHQFLMH

*HQLMVHVDVWRMLRGMHGDQSRVWRLQVSLUDFLMHLGHYHGHVHWGHYHWSRVWR
WUDQVSLUDFLMH
1DVXSURWPLOMHQMXGDVXYHOLNLGXKRYLQHNDNRQDUXEXEROHVQLKVWDQMD
YHOLNHWDOHQWHLSDNVHPRHRSLVDWLVDPRNDRQDM]GUDYLMHOMXGH/XGRJD
/HRQDUGDQLSRWRQHELVPRPRJOL]DPLVOLWL6OLQRJMHVWDMDOLWDLSVLKRORJ
3HOPDQNRMLMHVPDWUDRGDMHEURMEROHVQLKJHQLMDQHXVSRUHGLYRPDQMLRG
EURMDRQLKNRMLQHSRND]XMX]QDNRYHEROHVWL6SRWSXQRPVLJXUQRX
PRHPRNRQVWDWLUDWLGDQLMHGDQJHQLMQLMHELRGXHYQREROHVWDQDNRVH
GXHYQDEROHVWGRLVWDSRMDYLODSRSXVWLOHVXVWYDUDODNHVSRVREQRVWL

0LVHGDQDVQHPRHPRQDXGLWLJHQLMDOQRVWLDUKLWHNWDDOLGXEOMLP
SURPLOMDQMHPGROD]LPRGR]DNOMXNDGDMHWDLVOLQHWYRUHYLQHQHUDFLRQDOQL
SRGXKYDWLNRMHVXSURX]URLOHVPUWWLVXHOMXGHGDELMHGDQQHUD]XPDQ
WLUDQLQLQVDPLOLQDMHHXGUXWYXQHGXQRUWYRYDQLKRVREDGRELR

1HNLVXVWYDUDRFLXNDVQLMHPLYRWXELOLSVLKRQHXURWLDUL'DQDV]QDPRGDVH
NDRX]URNSVLKLNLPSRUHPHDMLPDQDMYLHMDYOMDODNDRSRVOMHGLFDQDSRUQRJ
UDGDLVWYDUDQMD

0DWHPDWLNLJHQLMLXJODYQRPQHPDMXYHOLNLNYRFLMHQWLQWHOLJHQFLMHNDRWRMH
WRVOXDMNRGPX]LNLKLOLNRYQLKVWYDUDODFD

 RNMHRELQRPRYMHNXQMHJRYDVD]QDMQDPRVYMHWLOMNDNRMDPXRVYMHWOMDYD
'
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WRSORWDWRMH]DVD]QDQMHVYMHWORVW

.DUDNWHULVWLNHJHQLMDOQRVWLVXXVWUDMQRVWLQWHOHNWXDOQDDNWLYQRVWYUVWRD
NDUDNWHUDXUDYQRWHHQRVWQH]DYLVQRVWJRYRUQDIOXHQWQRVWODNRD
L]UDDYDQMDUD]PLOMDQMHRILOR]RIVNLPSUREOHPLPDYLVRNDUD]LQDDVSLUDFLMH
HWLNDVWDELOQRVWHPRFLRQDOQRVWSRWUHED]DVDPRGRYROMQRVWLYLVRNVWXSDQM
VDPRNRQWUROHVNORQRVWDSVWUDNWQRVWLGRPLQDQWQRVW]DQLPDQMH]DQHSR]QDWR
QHSRVWRMDQMHVWUDKDRGVPUWLLGU

*HQLMMHVDPRYHOLNDERO

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NUHSRVWRE]LURPQDVYHYHXPRLQWHUYHQFLMHXIXQNFLMDPDPR]JD"

*HQLMRWNULYDSLWDQMH7DOHQWGDMHRGJRYRU*HQLMSRND]XMHSXWWDOHQWWDMSXW
VOLMHGL

*HQLMLQHSURL]OD]HMHGQLL]GUXJRJDJHQLMLVXMHGDQRGGUXJRJDQH]DYLVQL





*HQLMHVWRMLEOLHOXGLOXQHJRRYMHNSURVMHQHLQWHOLJHQFLMH

*HQLMVHVDVWRMLRGMHGDQSRVWRLQVSLUDFLMHLGHYHGHVHWGHYHWSRVWR
WUDQVSLUDFLMH

*HQLMLQHSURL]OD]HMHGQLL]GUXJRJDJHQLMLVXMHGDQRGGUXJRJDQH]DYLVQL

*HQLMRWNULYDSLWDQMH7DOHQWGDMHRGJRYRU*HQLMSRND]XMHSXWWDOHQWWDMSXW
VOLMHGL

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NUHSRVWRE]LURPQDVYHYHXPRLQWHUYHQFLMHXIXQNFLMDPDPR]JD"

*HQLMMHVDPRYHOLNDERO

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NDUDNWHUDXUDYQRWHHQRVWQH]DYLVQRVWJRYRUQDIOXHQWQRVWODNRD
L]UDDYDQMDUD]PLOMDQMHRILOR]RIVNLPSUREOHPLPDYLVRNDUD]LQDDVSLUDFLMH
HWLNDVWDELOQRVWHPRFLRQDOQRVWSRWUHED]DVDPRGRYROMQRVWLYLVRNVWXSDQM
VDPRNRQWUROHVNORQRVWDSVWUDNWQRVWLGRPLQDQWQRVW]DQLPDQMH]DQHSR]QDWR
QHSRVWRMDQMHVWUDKDRGVPUWLLGU

'RNMHRELQRPRYMHNXQMHJRYDVD]QDMQDPRVYMHWLOMNDNRMDPXRVYMHWOMDYD
SXWJHQLMDOQRPMHRQDVXQFHNRMHPXRWYDUDVYLMHW2QRWRMH]DYROMX
WRSORWDWRMH]DVD]QDQMHVYMHWORVW

0DWHPDWLNLJHQLMLXJODYQRPQHPDMXYHOLNLNYRFLMHQWLQWHOLJHQFLMHNDRWRMH
WRVOXDMNRGPX]LNLKLOLNRYQLKVWYDUDODFD

 HNLVXVWYDUDRFLXNDVQLMHPLYRWXELOLSVLKRQHXURWLDUL'DQDV]QDPRGDVH
1
NDRX]URNSVLKLNLPSRUHPHDMLPDQDMYLHMDYOMDODNDRSRVOMHGLFDQDSRUQRJ
UDGDLVWYDUDQMD

0LVHGDQDVQHPRHPRQDXGLWLJHQLMDOQRVWLDUKLWHNWDDOLGXEOMLP
SURPLOMDQMHPGROD]LPRGR]DNOMXNDGDMHWDLVOLQHWYRUHYLQHQHUDFLRQDOQL
SRGXKYDWLNRMHVXSURX]URLOHVPUWWLVXHOMXGHGDELMHGDQQHUD]XPDQ
WLUDQLQLQVDPLOLQDMHHXGUXWYXQHGXQRUWYRYDQLKRVREDGRELR

 DVXSURWPLOMHQMXGDVXYHOLNLGXKRYLQHNDNRQDUXEXEROHVQLKVWDQMD
1
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/HRQDUGDQLSRWRQHELVPRPRJOL]DPLVOLWL6OLQRJMHVWDMDOLWDLSVLKRORJ
3HOPDQNRMLMHVPDWUDRGDMHEURMEROHVQLKJHQLMDQHXVSRUHGLYRPDQMLRG
EURMDRQLKNRMLQHSRND]XMX]QDNRYHEROHVWL6SRWSXQRPVLJXUQRX
PRHPRNRQVWDWLUDWLGDQLMHGDQJHQLMQLMHELRGXHYQREROHVWDQDNRVH
GXHYQDEROHVWGRLVWDSRMDYLODSRSXVWLOHVXVWYDUDODNHVSRVREQRVWL

*HQLMDODQRYMHNMHRQDMWNRLPDRL]DRQRWRPXMHSRGQRJDPD

*HQLMDOQRVWMHPDUOMLYRVW

*HQLMDOQRVWMHKUDEURVW]DVDPRJDVHEH

*HQLMDOQRVWMHKUDEURVW]DVDPRJDVHEH

*HQLMDOQRVWMHPDUOMLYRVW

*HQLMDODQRYMHNMHRQDMWNRLPDRL]DRQRWRPXMHSRGQRJDPD

*HQLMHVWRMLEOLHOXGLOXQHJRRYMHNSURVMHQHLQWHOLJHQFLMH

*HQLMVHVDVWRMLRGMHGDQSRVWRLQVSLUDFLMHLGHYHGHVHWGHYHWSRVWR
WUDQVSLUDFLMH



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YHOLNHWDOHQWHLSDNVHPRHRSLVDWLVDPRNDRQDM]GUDYLMHOMXGH/XGRJD
/HRQDUGDQLSRWRQHELVPRPRJOL]DPLVOLWL6OLQRJMHVWDMDOLWDLSVLKRORJ
3HOPDQNRMLMHVPDWUDRGDMHEURMEROHVQLKJHQLMDQHXVSRUHGLYRPDQMLRG
EURMDRQLKNRMLQHSRND]XMX]QDNRYHEROHVWL6SRWSXQRPVLJXUQRX
PRHPRNRQVWDWLUDWLGDQLMHGDQJHQLMQLMHELRGXHYQREROHVWDQDNRVH
GXHYQDEROHVWGRLVWDSRMDYLODSRSXVWLOHVXVWYDUDODNHVSRVREQRVWL

0LVHGDQDVQHPRHPRQDXGLWLJHQLMDOQRVWLDUKLWHNWDDOLGXEOMLP
SURPLOMDQMHPGROD]LPRGR]DNOMXNDGDMHWDLVOLQHWYRUHYLQHQHUDFLRQDOQL
SRGXKYDWLNRMHVXSURX]URLOHVPUWWLVXHOMXGHGDELMHGDQQHUD]XPDQ
WLUDQLQLQVDPLOLQDMHHXGUXWYXQHGXQRUWYRYDQLKRVREDGRELR

1HNLVXVWYDUDRFLXNDVQLMHPLYRWXELOLSVLKRQHXURWLDUL'DQDV]QDPRGDVH
NDRX]URNSVLKLNLPSRUHPHDMLPDQDMYLHMDYOMDODNDRSRVOMHGLFDQDSRUQRJ
UDGDLVWYDUDQMD

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WRVOXDMNRGPX]LNLKLOLNRYQLKVWYDUDODFD

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'
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L]UDDYDQMDUD]PLOMDQMHRILOR]RIVNLPSUREOHPLPDYLVRNDUD]LQDDVSLUDFLMH
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VDPRNRQWUROHVNORQRVWDSVWUDNWQRVWLGRPLQDQWQRVW]DQLPDQMH]DQHSR]QDWR
QHSRVWRMDQMHVWUDKDRGVPUWLLGU

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VOLMHGL

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SULPMHUDQHUDFLRQDOQLKSRNXVDNRMLWUDMXGRGDQDQMHJGDQD
2EDYOMDWLODNRRPRQRWRMHGUXJLPDWHNRXWRPHMHWDOHQWXLQLWLRQRWR
MHWDOHQWXQHPRJXHXWRPHMHJHQLMDOQRVW
3RGJHQLMDOQRXSRGUD]XPLMHYDPRVWYDUDODNXGXKRYQDVQDJXQDMYLL
VWXSDQMXPQHQDGDUHQRVWLYHOHXPQRVW
3RQHNDGVPRVNORQLQHNULWLNLSURFMHQMLYDWLGRPHWHQHNLKYHOLNLKOMXGL=ERJ
VYRMLKVSRVREQRVWLJHQLMMDHRVMHDVODERVWLLQHSUDYGXGUXWYDWHMH
SRGYUJQXWHPRWLYQRMREUDQLLUDVWUJDQRVWL2ELQLOMXGLHVWRJOHGDMXQD
JHQLMHNDRQDOXDNHVYHGRNUH]XOWDWLQMLKRYDUDGDQHSRVWDQXRLWL
0R]DNJHQLMDVHQLXHPXQHUD]OLNXMHRGPR]JDRVWDOLKOMXGLDNQLWLRG
GHELOD
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6DPDSULURGDMHXLWHOMSUDYRJJHQLMD
6WYDUDODNHVQDJHNRGRVREDNRMHSDWHRGSVLKLNHQHVUHHQRVWLMDNRQDJOR
XVDKQX9DQ*RJKMHELRJHQLMHXVSUNRVVYRPOXGLOXDQH]ERJQMHJD
6YDNRRSUHGMHOMHQMHJHQLMDWDNRMHWLMHVQRSRYH]DQRVSRVHEQRPNXOWXUQRP
RNROLQRPGDMHUDVSUDYOMDQMHRSRMHGLQFXL]YDQYUHPHQDLSURVWRUDSRWSXQR
DUWLILFLMHOQR
6YHXLOLWHLPDWRYHLXJOHGWRYLHVWXGHQDWDQHVOLMHGLVDPRSODQ
VWXGLUDQMDYHLVYRMJHQLMNRMLLPSRND]XMHSXW
8VWDURPVXYLMHNXJHQLMDOQRVWOMXGLRELQRSRYH]LYDOLVERDQVWYLPDOMXGL
VXRGXYLMHNSUHPDJHQLMLPDRVMHDOLVWUDKRSRWRYDQMH
.DNRYULMHPHGDOMHRGPLH]DEOXGHXWLXDNQDRWNULHLVWLQH=DOLVXQD
NULYLSXWLQDMYHLVWDULILOR]RILSRJULMHLRMHLVDPDOLQMLKRYDVODYDQLMHELOD
RNUQMHQD
8PQRVXQH]DYLVQLMHGLQRJOXSDQLLJHQLML
9HOLNDQMHEOL]XOXGLOXWDQNHVXJUDQLFHWRLKGLMHOH
9HOLNDQLVXQDMHHL]ROLUDQLLXVDPOMHQLXRGQRVXQDPDMVWRUHNRML
VDLQMDYDMXNRPSDNWQXVNXSLQX
8YLMHNVHQDNRQMHGQRJJHQLMDPLVOLORGDMHQHPRJXHGDOMH
p.ORQLVHJUXERVWLSUHPDQDMEOLLPD7YRMLWHEOLQMLLRQDNRSR]QDMX
EROMHRGWHEHVDPRJD
KXOMHLGHMHLQLFLMDWLYDLQVSLUDFLMDLQWHOLJHQFLMDLVNXVWYRL]D]RY
L]GUOMLYRVW
p1LMHYDQRWRKXOMDPLVOLYDQRMHWRUDGL

p1LMHYDQRWRKXOMDPLVOLYDQRMHWRUDGL
KXOMHLGHMHLQLFLMDWLYDLQVSLUDFLMDLQWHOLJHQFLMDLVNXVWYRL]D]RY
L]GUOMLYRVW
3RGJHQLMDOQRXSRGUD]XPLMHYDPRVWYDUDODNXGXKRYQDVQDJXQDMYLL
VWXSDQMXPQHQDGDUHQRVWLYHOHXPQRVW
3RQHNDGVPRVNORQLQHNULWLNLSURFMHQMLYDWLGRPHWHQHNLKYHOLNLKOMXGL=ERJ
VYRMLKVSRVREQRVWLJHQLMMDHRVMHDVODERVWLLQHSUDYGXGUXWYDWHMH
SRGYUJQXWHPRWLYQRMREUDQLLUDVWUJDQRVWL2ELQLOMXGLHVWRJOHGDMXQD
JHQLMHNDRQDOXDNHVYHGRNUH]XOWDWLQMLKRYDUDGDQHSRVWDQXRLWL
0R]DNJHQLMDVHQLXHPXQHUD]OLNXMHRGPR]JDRVWDOLKOMXGLDNQLWLRG
GHELOD
5D]OLNDL]PHXJHQLMDOQRVWLLJOXSRVWLMHWRJHQLMDOQRVWLPDJUDQLFH
6DPDSULURGDMHXLWHOMSUDYRJJHQLMD
6WYDUDODNHVQDJHNRGRVREDNRMHSDWHRGSVLKLNHQHVUHHQRVWLMDNRQDJOR
XVDKQX9DQ*RJKMHELRJHQLMHXVSUNRVVYRPOXGLOXDQH]ERJQMHJD
6YDNRRSUHGMHOMHQMHJHQLMDWDNRMHWLMHVQRSRYH]DQRVSRVHEQRPNXOWXUQRP
RNROLQRPGDMHUDVSUDYOMDQMHRSRMHGLQFXL]YDQYUHPHQDLSURVWRUDSRWSXQR
DUWLILFLMHOQR
6YHXLOLWHLPDWRYHLXJOHGWRYLHVWXGHQDWDQHVOLMHGLVDPRSODQ
VWXGLUDQMDYHLVYRMJHQLMNRMLLPSRND]XMHSXW
8VWDURPVXYLMHNXJHQLMDOQRVWOMXGLRELQRSRYH]LYDOLVERDQVWYLPDOMXGL
VXRGXYLMHNSUHPDJHQLMLPDRVMHDOLVWUDKRSRWRYDQMH
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NULYLSXWLQDMYHLVWDULILOR]RILSRJULMHLRMHLVDPDOLQMLKRYDVODYDQLMHELOD
RNUQMHQD
8PQRVXQH]DYLVQLMHGLQRJOXSDQLLJHQLML
9HOLNDQMHEOL]XOXGLOXWDQNHVXJUDQLFHWRLKGLMHOH
9HOLNDQLVXQDMHHL]ROLUDQLLXVDPOMHQLXRGQRVXQDPDMVWRUHNRML
VDLQMDYDMXNRPSDNWQXVNXSLQX
8YLMHNVHQDNRQMHGQRJJHQLMDPLVOLORGDMHQHPRJXHGDOMH
p.ORQLVHJUXERVWLSUHPDQDMEOLLPD7YRMLWHEOLQMLLRQDNRSR]QDMX
EROMHRGWHEHVDPRJD
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MHWDOHQWXQHPRJXHXWRPHMHJHQLMDOQRVW
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SULPMHUDQHUDFLRQDOQLKSRNXVDNRMLWUDMXGRGDQDQMHJGDQD





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SULPMHUDQHUDFLRQDOQLKSRNXVDNRMLWUDMXGRGDQDQMHJGDQD
2EDYOMDWLODNRRPRQRWRMHGUXJLPDWHNRXWRPHMHWDOHQWXLQLWLRQRWR
MHWDOHQWXQHPRJXHXWRPHMHJHQLMDOQRVW
3RGJHQLMDOQRXSRGUD]XPLMHYDPRVWYDUDODNXGXKRYQDVQDJXQDMYLL
VWXSDQMXPQHQDGDUHQRVWLYHOHXPQRVW
3RQHNDGVPRVNORQLQHNULWLNLSURFMHQMLYDWLGRPHWHQHNLKYHOLNLKOMXGL=ERJ
VYRMLKVSRVREQRVWLJHQLMMDHRVMHDVODERVWLLQHSUDYGXGUXWYDWHMH
SRGYUJQXWHPRWLYQRMREUDQLLUDVWUJDQRVWL2ELQLOMXGLHVWRJOHGDMXQD
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0R]DNJHQLMDVHQLXHPXQHUD]OLNXMHRGPR]JDRVWDOLKOMXGLDNQLWLRG
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5D]OLNDL]PHXJHQLMDOQRVWLLJOXSRVWLMHWRJHQLMDOQRVWLPDJUDQLFH
6DPDSULURGDMHXLWHOMSUDYRJJHQLMD
6WYDUDODNHVQDJHNRGRVREDNRMHSDWHRGSVLKLNHQHVUHHQRVWLMDNRQDJOR
XVDKQX9DQ*RJKMHELRJHQLMHXVSUNRVVYRPOXGLOXDQH]ERJQMHJD
6YDNRRSUHGMHOMHQMHJHQLMDWDNRMHWLMHVQRSRYH]DQRVSRVHEQRPNXOWXUQRP
RNROLQRPGDMHUDVSUDYOMDQMHRSRMHGLQFXL]YDQYUHPHQDLSURVWRUDSRWSXQR
DUWLILFLMHOQR
6YHXLOLWHLPDWRYHLXJOHGWRYLHVWXGHQDWDQHVOLMHGLVDPRSODQ
VWXGLUDQMDYHLVYRMJHQLMNRMLLPSRND]XMHSXW
8VWDURPVXYLMHNXJHQLMDOQRVWOMXGLRELQRSRYH]LYDOLVERDQVWYLPDOMXGL
VXRGXYLMHNSUHPDJHQLMLPDRVMHDOLVWUDKRSRWRYDQMH
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NULYLSXWLQDMYHLVWDULILOR]RILSRJULMHLRMHLVDPDOLQMLKRYDVODYDQLMHELOD
RNUQMHQD
8PQRVXQH]DYLVQLMHGLQRJOXSDQLLJHQLML
9HOLNDQMHEOL]XOXGLOXWDQNHVXJUDQLFHWRLKGLMHOH
9HOLNDQLVXQDMHHL]ROLUDQLLXVDPOMHQLXRGQRVXQDPDMVWRUHNRML
VDLQMDYDMXNRPSDNWQXVNXSLQX
8YLMHNVHQDNRQMHGQRJJHQLMDPLVOLORGDMHQHPRJXHGDOMH
p.ORQLVHJUXERVWLSUHPDQDMEOLLPD7YRMLWHEOLQMLLRQDNRSR]QDMX
EROMHRGWHEHVDPRJD
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L]GUOMLYRVW
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L]GUOMLYRVW
3RGJHQLMDOQRXSRGUD]XPLMHYDPRVWYDUDODNXGXKRYQDVQDJXQDMYLL
VWXSDQMXPQHQDGDUHQRVWLYHOHXPQRVW
3RQHNDGVPRVNORQLQHNULWLNLSURFMHQMLYDWLGRPHWHQHNLKYHOLNLKOMXGL=ERJ
VYRMLKVSRVREQRVWLJHQLMMDHRVMHDVODERVWLLQHSUDYGXGUXWYDWHMH
SRGYUJQXWHPRWLYQRMREUDQLLUDVWUJDQRVWL2ELQLOMXGLHVWRJOHGDMXQD
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6DPDSULURGDMHXLWHOMSUDYRJJHQLMD
6WYDUDODNHVQDJHNRGRVREDNRMHSDWHRGSVLKLNHQHVUHHQRVWLMDNRQDJOR
XVDKQX9DQ*RJKMHELRJHQLMHXVSUNRVVYRPOXGLOXDQH]ERJQMHJD
6YDNRRSUHGMHOMHQMHJHQLMDWDNRMHWLMHVQRSRYH]DQRVSRVHEQRPNXOWXUQRP
RNROLQRPGDMHUDVSUDYOMDQMHRSRMHGLQFXL]YDQYUHPHQDLSURVWRUDSRWSXQR
DUWLILFLMHOQR
6YHXLOLWHLPDWRYHLXJOHGWRYLHVWXGHQDWDQHVOLMHGLVDPRSODQ
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8VWDURPVXYLMHNXJHQLMDOQRVWOMXGLRELQRSRYH]LYDOLVERDQVWYLPDOMXGL
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9HOLNDQLVXQDMHHL]ROLUDQLLXVDPOMHQLXRGQRVXQDPDMVWRUHNRML
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8YLMHNVHQDNRQMHGQRJJHQLMDPLVOLORGDMHQHPRJXHGDOMH
p.ORQLVHJUXERVWLSUHPDQDMEOLLPD7YRMLWHEOLQMLLRQDNRSR]QDMX
EROMHRGWHEHVDPRJD
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,DNRGMHORYDQMHLGHMHSRLYDQDQMH]LQRPQHVYMHVQRPVDGUDMXDXSLWQRMHGD
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SULMHVYHJDVHQHSRVUHGQRSUHSOHHVPDWHULMDOQRPGMHODWQRXLPDWHULMDOQLP
RGQRVRPOMXGLMH]LNRPVWYDUQRJLYRWD7DSURL]YRGQMDLGHMDYULMHGLL]D
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QMHQDPHKDQLNDSRVWLJQXD
,GHMHVXVUHGVWYR]DSUHREUD]EXVYLMHWDDQHXNUDVLQLWDQLMHXQRVQLMHRG
MHGQHGREUHLGHMH
,GHMHYMHURYDQMDLSRQDDQMDDXWHQWLQLKRVREDXYLMHNHQDLOD]LWLQDRWSRUX
GUXWYXPDNROLNRELOHRSUDYGDQHLUDFLRQDOQHMHURQHXQRVHQHPLUXGREUR
DGDSWLUDQHLULJLGQHXNRHQHVWURJHRVREH
,QIRUPDFLMDXSURL]YRGQRPODQFXRGSUYHLGHMHVYHGRUHDOL]DFLMHXSUDNVLL
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GRNXPHQDWDRELQRMRXYLMHNSLVDQLKQDSDSLULPDDOLVHVYHYLHNRULVWH
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GUXWYXPDNROLNRELOHRSUDYGDQHLUDFLRQDOQHMHURQHXQRVHQHPLUXGREUR
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,QIRUPDFLMDXSURL]YRGQRPODQFXRGSUYHLGHMHVYHGRUHDOL]DFLMHXSUDNVLL
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GRNXPHQDWDRELQRMRXYLMHNSLVDQLKQDSDSLULPDDOLVHVYHYLHNRULVWH
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,DNRGMHORYDQMHLGHMHSRLYDQDQMH]LQRPQHVYMHVQRPVDGUDMXDXSLWQRMHGD
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SULMHVYHJDVHQHSRVUHGQRSUHSOHHVPDWHULMDOQRPGMHODWQRXLPDWHULMDOQLP
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]QDQRVWSROLWLND]DNRQPRUDOUHOLJLMDLJUHLGU
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,GHMHL]UDDYDPRLQMHQMHPLQHLQMHQMHPSLVPRPLJRYRURP
,GHMHQLVXOHSWLULRQHVXUH]XOWDWWHNRJUDGD,GHMHSUHREOLNXMXVYLMHWDQH
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,GHMHVXVUHGVWYR]DSUHREUD]EXVYLMHWDDQHXNUDVLQLWDQLMHXQRVQLMHRG
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,GHMHYMHURYDQMDLSRQDDQMDDXWHQWLQLKRVREDXYLMHNHQDLOD]LWLQDRWSRUX
GUXWYXPDNROLNRELOHRSUDYGDQHLUDFLRQDOQHMHURQHXQRVHQHPLUXGREUR
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,QIRUPDFLMDXSURL]YRGQRPODQFXRGSUYHLGHMHVYHGRUHDOL]DFLMHXSUDNVLL
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]QDQRVWSROLWLND]DNRQPRUDOUHOLJLMDLJUHLGU
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,GHMHL]UDDYDPRLQMHQMHPLQHLQMHQMHPSLVPRPLJRYRURP
,GHMHQLVXOHSWLULRQHVXUH]XOWDWWHNRJUDGD,GHMHSUHREOLNXMXVYLMHWDQH
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GUXWYXPDNROLNRELOHRSUDYGDQHLUDFLRQDOQHMHURQHXQRVHQHPLUXGREUR
DGDSWLUDQHLULJLGQHXNRHQHVWURJHRVREH
,QIRUPDFLMDXSURL]YRGQRPODQFXRGSUYHLGHMHVYHGRUHDOL]DFLMHXSUDNVLL
GRNRULWHQMDSRVWRMLQHRYLVQRRVWDQMXUDGRYD%H]LGHMHQHELVHPRJORQLWD
UHDOL]LUDWL5D]PMHQDWLKREDYLMHVWLMHGDQDVQDUD]LQLSLVDQLKLFUWDQLK
GRNXPHQDWDRELQRMRXYLMHNSLVDQLKQDSDSLULPDDOLVHVYHYLHNRULVWH
HOHNWURQVNHUD]PMHQHREDYLMHVWL
-DVDPGREUDVSXYDMHUXSLMDPLGHMHLLQLPLKXSRWUHEOMLYLPD9HLQD
PRMLKLGHMDSUYRELWQRMHSULSDGDODGUXJLPOMXGLPDNRMLVHQLVXWUXGLOLGDOMHLK
UD]YLMDWL
.DGMHRYMHN]DOMXEOMHQXQHNXLGHMXYUORJDMHWHNRXYMHULWLXQMH]LQX
QHRVQRYDQRVW
.DNRPRHELWLYHOLNDSURYDOLMDNRMDQXQRRVWDMHL]PHXLGHMHLQMH]LQD
RVWYDUHQMDQHPRHQLWNRRGUHGLWL
.DNRVHJHQHULUDMXLGHMHGUXJRPXSRWUHERPDGDSWDFLMRPPRGLILNDFLMRP
XYHDQMHPVPDQMLYDQMHP]DPMHQRPSUHXUHHQMHPWHSUHRNUHWDQMHP
WUDQVIRUPDFLMRP
0HWRGHWUDHQMDLGHMDUD]UDGLOLVXPQRJLDXWRUL]DYLVQRRSULVWXSXLVNXVWYR
VWXSQMDXUD]XPLMHYDQMDMHGQRPULMHMXSRJOHGXQDVYLMHW$NRPHWRGRORJLMX

p,JUDMVHVLGHMDPD
2FMHQMXMLGHMHSUHPDIXQNFLRQDOQRVWLQHSUHPDL]YRUX



VKYDWLPRNDRVNXS]QDQMDGREURHGRLVYDNLSULVWXSNRMLVHPRH
SULPLMHQLWLQDRGUHHQXVUHGLQXDNWLYDQSULVWXSVWYDUDQMHLGHMDSDVLYDQ
SULVWXSSULNXSOMDQMHLSUHX]LPDQMHLGHMDLQWHUQRUD]PDWUDQMHL]YMHWDMD
DQNHWDXSLWDRSLLSR]LYQLQDWMHDMLUD]QLSULMHGOR]LHNVWHUQRVDMPRYL
OLWHUDWXUDSURVSHNWLNRQWDNWLVDNXSFLPDVHPLQDULVDYMHWRYDQMDLGUXJR
0ODGRYMHNQHWUHEDDOLWLWRQHPDPLOLMXQHGDUD]YLMHQHNXLGHMX
5D]PLOMDQMHQHVWRMLPLOLMXQHDUD]PLOMDQMHPVHVWYDUDLGHMD
0QRJHLGHMHXPLUXYHXVDPRPQDVWDMDQMXLQHSUHOD]HVWXSDQMSULYLHQMD
,QNXEDFLMDLSURYMHUDYDQMHPRHVHQDVWDYLWLLXQHNRMGUXJRMRVREL
1LLGHMDQLOMXGVNDHQHUJLMDQLYMHWLQDQHPDMXSURPHWQXYULMHGQRVWDNR]D
QMLPDQHPDSRWUDQMHQDSRVWRMHLPWULQLPXYMHWLPD
1LWDQLMHWDNRYDQR]DGREUXLGHMXQHJRNDGRQDGRHXSUDYRYULMHPH
1LWLMHGQDLGHMDQLMH]DSRGFMHQMLYDQMH
2QRWRNUHDWLYQXOLQRVWRGYDMDRGSURVMHQLKRVREDVXLGHMH,GHMDMHULMH
JUNRJSRGULMHWODLSUHGVWDYOMDPQRJR]QDDQSRMDPPLVDR]DPLVDR
SUHGRGEXSRMDPVKYDDQMH,GHMDMHSURL]YRGOMXGVNHVYLMHVWLLUD]XPDQH
XYLMHNDUD]XPMHVYRMVWYRYLVRNRRUJDQL]LUDQHPDWHULMHVSHFLILQHVWUXNWXUH
LYLKELD
1HPDORJLNHPHWRGH]DQRYHLGHMH6YRMHQD]RUHELKQDMODNHL]UD]LRNDGD
ELKUHNDRGDMHXVYDNRPRWNULXQHUD]XPVNLGLRLOLVWYDUDODNRQDGDKQXH
1HPDORJLQRJSXWDNRMLELGRYHRGRRSLK]DNRQD'RQMLKVHGROD]LVDPR
QDGDKQXHPNRMLVHWHPHOMLQDQHHPXWRMHQDOLNQDUD]XPQXOMXEDYSUHPD
SUHGPHWXVYRMLKLVNXVWDYD7HVQDJHVXQHWRNDRHVWRXOR2QHVXUH]XOWDW
UD]XPVNRJLVNXVWYDLRVMHWOMLYRVWLRVREHNRMD]QDVDNXSOMDWLLVDXYDWLVYRMD
LVNXVWYDWHLKNDVQLMHSRQRYRUDVWXPDLWLHVWRXORMHGDULSDNXWRPHQHPD
QLHJWDMDQVWYHQRJLOLQDWSULURGQRJD1DGDKQXHPHXWLPMRXYLMHNQH
VKYDDPRXSRWSXQRVWL
6YHGRNSRMHGLQDFLJUXSDPRHUMHDYDWLVYRMHLQGLYLGXDOQHLOLNROHNWLYQH
SUREOHPHQDXVWDOMHQQDYLNQXWLVWDQGDUGL]LUDQLLVYDNRPHSR]QDWLQDLQQL
SRMHGLQDFQLJUXSDQHRVMHDMXSRWUHEX]DVWYDUDQMHPWMUHPHHQMHPVYRMH
DGDSWDFLMH$OLRQRJWUHQXWNDNDGDVHSRMHGLQDFLOLJUXSDQDXSUHGMHGQRP
QRYRPVLWXDFLMRPLOLSUREOHPRPNRMLVHQHPRHUD]ULMHLWLQDVWDULQDLQ
RQLVXL]QHQDHQLLL]JXEOMHQL7HNWDGDSRVWDMXVYMHVQLNROLNRMHYDQR
SURQDLQRYLNOMX]DQRYXVLWXDFLMXLWHNWDGDVHRWYDUDMXSUHPDOMXGLPDNRML
PLVOHLSUHGYLDMXSUHPDVWYDUDRFLPDLGHMD
6YHWRGXKRSDDXVHELLOLWRMHSRVUHGDQSUHGPHWRSDDQMDPLOMHQMDLOL
UD]XPD]RYHPLGHMRP
6YHYHOLNHLGHMHSUHWYDUDPRXSRJUHQRVYHSHUYHUWLUDPRNUDQVWYR
MHGQDNRNDRLPDUNVL]DP

VKYDWLPRNDRVNXS]QDQMDGREURHGRLVYDNLSULVWXSNRMLVHPRH
SULPLMHQLWLQDRGUHHQXVUHGLQXDNWLYDQSULVWXSVWYDUDQMHLGHMDSDVLYDQ
SULVWXSSULNXSOMDQMHLSUHX]LPDQMHLGHMDLQWHUQRUD]PDWUDQMHL]YMHWDMD
DQNHWDXSLWDRSLLSR]LYQLQDWMHDMLUD]QLSULMHGOR]LHNVWHUQRVDMPRYL
OLWHUDWXUDSURVSHNWLNRQWDNWLVDNXSFLPDVHPLQDULVDYMHWRYDQMDLGUXJR
0ODGRYMHNQHWUHEDDOLWLWRQHPDPLOLMXQHGDUD]YLMHQHNXLGHMX
5D]PLOMDQMHQHVWRMLPLOLMXQHDUD]PLOMDQMHPVHVWYDUDLGHMD
0QRJHLGHMHXPLUXYHXVDPRPQDVWDMDQMXLQHSUHOD]HVWXSDQMSULYLHQMD
,QNXEDFLMDLSURYMHUDYDQMHPRHVHQDVWDYLWLLXQHNRMGUXJRMRVREL
1LLGHMDQLOMXGVNDHQHUJLMDQLYMHWLQDQHPDMXSURPHWQXYULMHGQRVWDNR]D
QMLPDQHPDSRWUDQMHQDSRVWRMHLPWULQLPXYMHWLPD
1LWDQLMHWDNRYDQR]DGREUXLGHMXQHJRNDGRQDGRHXSUDYRYULMHPH
1LWLMHGQDLGHMDQLMH]DSRGFMHQMLYDQMH
2QRWRNUHDWLYQXOLQRVWRGYDMDRGSURVMHQLKRVREDVXLGHMH,GHMDMHULMH
JUNRJSRGULMHWODLSUHGVWDYOMDPQRJR]QDDQSRMDPPLVDR]DPLVDR
SUHGRGEXSRMDPVKYDDQMH,GHMDMHSURL]YRGOMXGVNHVYLMHVWLLUD]XPDQH
XYLMHNDUD]XPMHVYRMVWYRYLVRNRRUJDQL]LUDQHPDWHULMHVSHFLILQHVWUXNWXUH
LYLKELD
1HPDORJLNHPHWRGH]DQRYHLGHMH6YRMHQD]RUHELKQDMODNHL]UD]LRNDGD
ELKUHNDRGDMHXVYDNRPRWNULXQHUD]XPVNLGLRLOLVWYDUDODNRQDGDKQXH
1HPDORJLQRJSXWDNRMLELGRYHRGRRSLK]DNRQD'RQMLKVHGROD]LVDPR
QDGDKQXHPNRMLVHWHPHOMLQDQHHPXWRMHQDOLNQDUD]XPQXOMXEDYSUHPD
SUHGPHWXVYRMLKLVNXVWDYD7HVQDJHVXQHWRNDRHVWRXOR2QHVXUH]XOWDW
UD]XPVNRJLVNXVWYDLRVMHWOMLYRVWLRVREHNRMD]QDVDNXSOMDWLLVDXYDWLVYRMD
LVNXVWYDWHLKNDVQLMHSRQRYRUDVWXPDLWLHVWRXORMHGDULSDNXWRPHQHPD
QLHJWDMDQVWYHQRJLOLQDWSULURGQRJD1DGDKQXHPHXWLPMRXYLMHNQH
VKYDDPRXSRWSXQRVWL
6YHGRNSRMHGLQDFLJUXSDPRHUMHDYDWLVYRMHLQGLYLGXDOQHLOLNROHNWLYQH
SUREOHPHQDXVWDOMHQQDYLNQXWLVWDQGDUGL]LUDQLLVYDNRPHSR]QDWLQDLQQL
SRMHGLQDFQLJUXSDQHRVMHDMXSRWUHEX]DVWYDUDQMHPWMUHPHHQMHPVYRMH
DGDSWDFLMH$OLRQRJWUHQXWNDNDGDVHSRMHGLQDFLOLJUXSDQDXSUHGMHGQRP
QRYRPVLWXDFLMRPLOLSUREOHPRPNRMLVHQHPRHUD]ULMHLWLQDVWDULQDLQ
RQLVXL]QHQDHQLLL]JXEOMHQL7HNWDGDSRVWDMXVYMHVQLNROLNRMHYDQR
SURQDLQRYLNOMX]DQRYXVLWXDFLMXLWHNWDGDVHRWYDUDMXSUHPDOMXGLPDNRML
PLVOHLSUHGYLDMXSUHPDVWYDUDRFLPDLGHMD
6YHWRGXKRSDDXVHELLOLWRMHSRVUHGDQSUHGPHWRSDDQMDPLOMHQMDLOL
UD]XPD]RYHPLGHMRP
6YHYHOLNHLGHMHSUHWYDUDPRXSRJUHQRVYHSHUYHUWLUDPRNUDQVWYR
MHGQDNRNDRLPDUNVL]DP





VKYDWLPRNDRVNXS]QDQMDGREURHGRLVYDNLSULVWXSNRMLVHPRH
SULPLMHQLWLQDRGUHHQXVUHGLQXDNWLYDQSULVWXSVWYDUDQMHLGHMDSDVLYDQ
SULVWXSSULNXSOMDQMHLSUHX]LPDQMHLGHMDLQWHUQRUD]PDWUDQMHL]YMHWDMD
DQNHWDXSLWDRSLLSR]LYQLQDWMHDMLUD]QLSULMHGOR]LHNVWHUQRVDMPRYL
OLWHUDWXUDSURVSHNWLNRQWDNWLVDNXSFLPDVHPLQDULVDYMHWRYDQMDLGUXJR
0ODGRYMHNQHWUHEDDOLWLWRQHPDPLOLMXQHGDUD]YLMHQHNXLGHMX
5D]PLOMDQMHQHVWRMLPLOLMXQHDUD]PLOMDQMHPVHVWYDUDLGHMD
0QRJHLGHMHXPLUXYHXVDPRPQDVWDMDQMXLQHSUHOD]HVWXSDQMSULYLHQMD
,QNXEDFLMDLSURYMHUDYDQMHPRHVHQDVWDYLWLLXQHNRMGUXJRMRVREL
1LLGHMDQLOMXGVNDHQHUJLMDQLYMHWLQDQHPDMXSURPHWQXYULMHGQRVWDNR]D
QMLPDQHPDSRWUDQMHQDSRVWRMHLPWULQLPXYMHWLPD
1LWDQLMHWDNRYDQR]DGREUXLGHMXQHJRNDGRQDGRHXSUDYRYULMHPH
1LWLMHGQDLGHMDQLMH]DSRGFMHQMLYDQMH
2QRWRNUHDWLYQXOLQRVWRGYDMDRGSURVMHQLKRVREDVXLGHMH,GHMDMHULMH
JUNRJSRGULMHWODLSUHGVWDYOMDPQRJR]QDDQSRMDPPLVDR]DPLVDR
SUHGRGEXSRMDPVKYDDQMH,GHMDMHSURL]YRGOMXGVNHVYLMHVWLLUD]XPDQH
XYLMHNDUD]XPMHVYRMVWYRYLVRNRRUJDQL]LUDQHPDWHULMHVSHFLILQHVWUXNWXUH
LYLKELD
1HPDORJLNHPHWRGH]DQRYHLGHMH6YRMHQD]RUHELKQDMODNHL]UD]LRNDGD
ELKUHNDRGDMHXVYDNRPRWNULXQHUD]XPVNLGLRLOLVWYDUDODNRQDGDKQXH
1HPDORJLQRJSXWDNRMLELGRYHRGRRSLK]DNRQD'RQMLKVHGROD]LVDPR
QDGDKQXHPNRMLVHWHPHOMLQDQHHPXWRMHQDOLNQDUD]XPQXOMXEDYSUHPD
SUHGPHWXVYRMLKLVNXVWDYD7HVQDJHVXQHWRNDRHVWRXOR2QHVXUH]XOWDW
UD]XPVNRJLVNXVWYDLRVMHWOMLYRVWLRVREHNRMD]QDVDNXSOMDWLLVDXYDWLVYRMD
LVNXVWYDWHLKNDVQLMHSRQRYRUDVWXPDLWLHVWRXORMHGDULSDNXWRPHQHPD
QLHJWDMDQVWYHQRJLOLQDWSULURGQRJD1DGDKQXHPHXWLPMRXYLMHNQH
VKYDDPRXSRWSXQRVWL
6YHGRNSRMHGLQDFLJUXSDPRHUMHDYDWLVYRMHLQGLYLGXDOQHLOLNROHNWLYQH
SUREOHPHQDXVWDOMHQQDYLNQXWLVWDQGDUGL]LUDQLLVYDNRPHSR]QDWLQDLQQL
SRMHGLQDFQLJUXSDQHRVMHDMXSRWUHEX]DVWYDUDQMHPWMUHPHHQMHPVYRMH
DGDSWDFLMH$OLRQRJWUHQXWNDNDGDVHSRMHGLQDFLOLJUXSDQDXSUHGMHGQRP
QRYRPVLWXDFLMRPLOLSUREOHPRPNRMLVHQHPRHUD]ULMHLWLQDVWDULQDLQ
RQLVXL]QHQDHQLLL]JXEOMHQL7HNWDGDSRVWDMXVYMHVQLNROLNRMHYDQR
SURQDLQRYLNOMX]DQRYXVLWXDFLMXLWHNWDGDVHRWYDUDMXSUHPDOMXGLPDNRML
PLVOHLSUHGYLDMXSUHPDVWYDUDRFLPDLGHMD
6YHWRGXKRSDDXVHELLOLWRMHSRVUHGDQSUHGPHWRSDDQMDPLOMHQMDLOL
UD]XPD]RYHPLGHMRP
6YHYHOLNHLGHMHSUHWYDUDPRXSRJUHQRVYHSHUYHUWLUDPRNUDQVWYR
MHGQDNRNDRLPDUNVL]DP



VKYDWLPRNDRVNXS]QDQMDGREURHGRLVYDNLSULVWXSNRMLVHPRH
SULPLMHQLWLQDRGUHHQXVUHGLQXDNWLYDQSULVWXSVWYDUDQMHLGHMDSDVLYDQ
SULVWXSSULNXSOMDQMHLSUHX]LPDQMHLGHMDLQWHUQRUD]PDWUDQMHL]YMHWDMD
DQNHWDXSLWDRSLLSR]LYQLQDWMHDMLUD]QLSULMHGOR]LHNVWHUQRVDMPRYL
OLWHUDWXUDSURVSHNWLNRQWDNWLVDNXSFLPDVHPLQDULVDYMHWRYDQMDLGUXJR
0ODGRYMHNQHWUHEDDOLWLWRQHPDPLOLMXQHGDUD]YLMHQHNXLGHMX
5D]PLOMDQMHQHVWRMLPLOLMXQHDUD]PLOMDQMHPVHVWYDUDLGHMD
0QRJHLGHMHXPLUXYHXVDPRPQDVWDMDQMXLQHSUHOD]HVWXSDQMSULYLHQMD
,QNXEDFLMDLSURYMHUDYDQMHPRHVHQDVWDYLWLLXQHNRMGUXJRMRVREL
1LLGHMDQLOMXGVNDHQHUJLMDQLYMHWLQDQHPDMXSURPHWQXYULMHGQRVWDNR]D
QMLPDQHPDSRWUDQMHQDSRVWRMHLPWULQLPXYMHWLPD
1LWDQLMHWDNRYDQR]DGREUXLGHMXQHJRNDGRQDGRHXSUDYRYULMHPH
1LWLMHGQDLGHMDQLMH]DSRGFMHQMLYDQMH
2QRWRNUHDWLYQXOLQRVWRGYDMDRGSURVMHQLKRVREDVXLGHMH,GHMDMHULMH
JUNRJSRGULMHWODLSUHGVWDYOMDPQRJR]QDDQSRMDPPLVDR]DPLVDR
SUHGRGEXSRMDPVKYDDQMH,GHMDMHSURL]YRGOMXGVNHVYLMHVWLLUD]XPDQH
XYLMHNDUD]XPMHVYRMVWYRYLVRNRRUJDQL]LUDQHPDWHULMHVSHFLILQHVWUXNWXUH
LYLKELD
1HPDORJLNHPHWRGH]DQRYHLGHMH6YRMHQD]RUHELKQDMODNHL]UD]LRNDGD
ELKUHNDRGDMHXVYDNRPRWNULXQHUD]XPVNLGLRLOLVWYDUDODNRQDGDKQXH
1HPDORJLQRJSXWDNRMLELGRYHRGRRSLK]DNRQD'RQMLKVHGROD]LVDPR
QDGDKQXHPNRMLVHWHPHOMLQDQHHPXWRMHQDOLNQDUD]XPQXOMXEDYSUHPD
SUHGPHWXVYRMLKLVNXVWDYD7HVQDJHVXQHWRNDRHVWRXOR2QHVXUH]XOWDW
UD]XPVNRJLVNXVWYDLRVMHWOMLYRVWLRVREHNRMD]QDVDNXSOMDWLLVDXYDWLVYRMD
LVNXVWYDWHLKNDVQLMHSRQRYRUDVWXPDLWLHVWRXORMHGDULSDNXWRPHQHPD
QLHJWDMDQVWYHQRJLOLQDWSULURGQRJD1DGDKQXHPHXWLPMRXYLMHNQH
VKYDDPRXSRWSXQRVWL
6YHGRNSRMHGLQDFLJUXSDPRHUMHDYDWLVYRMHLQGLYLGXDOQHLOLNROHNWLYQH
SUREOHPHQDXVWDOMHQQDYLNQXWLVWDQGDUGL]LUDQLLVYDNRPHSR]QDWLQDLQQL
SRMHGLQDFQLJUXSDQHRVMHDMXSRWUHEX]DVWYDUDQMHPWMUHPHHQMHPVYRMH
DGDSWDFLMH$OLRQRJWUHQXWNDNDGDVHSRMHGLQDFLOLJUXSDQDXSUHGMHGQRP
QRYRPVLWXDFLMRPLOLSUREOHPRPNRMLVHQHPRHUD]ULMHLWLQDVWDULQDLQ
RQLVXL]QHQDHQLLL]JXEOMHQL7HNWDGDSRVWDMXVYMHVQLNROLNRMHYDQR
SURQDLQRYLNOMX]DQRYXVLWXDFLMXLWHNWDGDVHRWYDUDMXSUHPDOMXGLPDNRML
PLVOHLSUHGYLDMXSUHPDVWYDUDRFLPDLGHMD
6YHWRGXKRSDDXVHELLOLWRMHSRVUHGDQSUHGPHWRSDDQMDPLOMHQMDLOL
UD]XPD]RYHPLGHMRP
6YHYHOLNHLGHMHSUHWYDUDPRXSRJUHQRVYHSHUYHUWLUDPRNUDQVWYR
MHGQDNRNDRLPDUNVL]DP



p3RWXMLVNXVQHDOL,VNXVWYRMHWROLNRSRGVYMHVQRWDNRGDL]JOHGD
JRWRYRQDJRQVNR.DGDVSR]QDNDNRELWUHEDORSRVWXSLWLYHVL]DDR
,QWHOLJHQFLMDMHRQRVYRMVWYRGXKDSRPRXNRMHJDNRQDQRVKYDDPRGDMH
VYHQHVKYDWOMLYR
,QWHOLJHQWQDQHSULMDWHOMVNDOMXEDYSROD]LRGWRJDGDVHPLUPRHRXYDWLVDPR
]DMHGQRVQHSULMDWHOMHP
p,QWHOLJHQFLMDMHVSRVREQRVWGDVHSULKYDWLVYRMDRNROLQD
3RVWRMHHWLULSVLKLNHGMHODWQRVWLPLOMHQMHRVMHDMRVMHWLQDGDKQXHNRML
VXQD]RQLXVYLPOMXGLPDQDUD]LQLVYLMHVWLSUHGVYMHVWLLSRGVYLMHVWL
8LVWLQXPRWLYLUDVDPRRQDLQVSLUDFLMDWRSROD]LRGSRGX]HWQLNDNRMLVDPD
VHEHLWRYHLGLRRQLKNRMLGMHOXMX]DMHGQRVQMLPHLGHQWLILFLUDVDVPLVORPL
FLOMHPRQRJDWR]DMHGQRSRGX]LPDMX
x DNLYLGRYLWRVW
x L]YDQUHGQHVLQWHWLNHXVWURMHQRVWL
x ODNRVDJOHGDYDQMHFMHOLQH

 UHEDQDUDYQRUD]OLNRYDWLLQMHQLFHRGLGHMH
7
9HOLNDVHQDNDQDGRLPDXSRHWNXNDROXGRVW
pRYMHNVHQHPRHUD]YLMDWLDNRVDPQHPDLQLFLMDWLYXGMHORYDQMD
5DVSRQOMXGVNHLQLFLMDWLYHGDQDVSRVWDMHRSDVDQNRQNXUHQWVXVWDYXPRLSD
QLMHXGQRGDVHVYDNLSRNXDMVDPRRUJDQL]LUDQMDRJUDQLDYDVXYLQLPL
NRPSOLFLUDQLPSURSLVLPDL]DNRQLPD
6PUW]DNUHDWLYQRVWXQXWDUQHNHWYUWNHMHVWDYUXNRYRGLRFDNRMLVYDNRMQRYRM
]DPLVOLDSULRULNDHQHLWDNRJXLLQLFLMDWLYXYHX]DHWNX
=DEXGXHRGUDVORLRGJRYRUQRELHSLWDQMHUD]YLMDQMDLQLFLMDWLYHMHQHRELQR
YDQRMHUSRMDPLQLFLMDWLYHSUHGVWDYOMDVORERGQRGHPRNUDWVNRL]MDQMDYDQMH
RVYLPDNWXDOQLPSLWDQMLPDSRVHELFHGUXWYHQRSROLWLNLPLJRVSRGDUVNLP
SUREOHPLPD6WDOQRGMHWHWXJRYRUHQMHQHMHGDQMHRGREOLNDJXHQMD
LQLFLMDWLYH
p'RLNQDPDVLLQDQDVL]DSRVMHGQL6YHWD,QVSLUDFLMR
1DGDKQXHVHVDVWRMLXWRPHGDRYMHNVMHGQH]DUDGQLVWROVYDNLGDQXLVWR
YULMHPH
,QVSLUDFLMDMHNDRERDQVNDPX]DQDGDKQXD1HMDVQLVXSXWRYLQMHQRJ
QDVWDMDQMD
1DGDKQXHQRVL

x GR]XSRMDDQHMDVQRHLRWULQHRSDDQMD

x GR]XSRMDDQHMDVQRHLRWULQHRSDDQMD

1DGDKQXHQRVL

x ODNRVDJOHGDYDQMHFMHOLQH

7UHEDQDUDYQRUD]OLNRYDWLLQMHQLFHRGLGHMH
9HOLNDVHQDNDQDGRLPDXSRHWNXNDROXGRVW
pRYMHNVHQHPRHUD]YLMDWLDNRVDPQHPDLQLFLMDWLYXGMHORYDQMD
5DVSRQOMXGVNHLQLFLMDWLYHGDQDVSRVWDMHRSDVDQNRQNXUHQWVXVWDYXPRLSD
QLMHXGQRGDVHVYDNLSRNXDMVDPRRUJDQL]LUDQMDRJUDQLDYDVXYLQLPL
NRPSOLFLUDQLPSURSLVLPDL]DNRQLPD
6PUW]DNUHDWLYQRVWXQXWDUQHNHWYUWNHMHVWDYUXNRYRGLRFDNRMLVYDNRMQRYRM
]DPLVOLDSULRULNDHQHLWDNRJXLLQLFLMDWLYXYHX]DHWNX
=DEXGXHRGUDVORLRGJRYRUQRELHSLWDQMHUD]YLMDQMDLQLFLMDWLYHMHQHRELQR
YDQRMHUSRMDPLQLFLMDWLYHSUHGVWDYOMDVORERGQRGHPRNUDWVNRL]MDQMDYDQMH
RVYLPDNWXDOQLPSLWDQMLPDSRVHELFHGUXWYHQRSROLWLNLPLJRVSRGDUVNLP
SUREOHPLPD6WDOQRGMHWHWXJRYRUHQMHQHMHGDQMHRGREOLNDJXHQMD
LQLFLMDWLYH
p'RLNQDPDVLLQDQDVL]DSRVMHGQL6YHWD,QVSLUDFLMR
1DGDKQXHVHVDVWRMLXWRPHGDRYMHNVMHGQH]DUDGQLVWROVYDNLGDQXLVWR
YULMHPH
,QVSLUDFLMDMHNDRERDQVNDPX]DQDGDKQXD1HMDVQLVXSXWRYLQMHQRJ
QDVWDMDQMD

x L]YDQUHGQHVLQWHWLNHXVWURMHQRVWL
x DNLYLGRYLWRVW
8LVWLQXPRWLYLUDVDPRRQDLQVSLUDFLMDWRSROD]LRGSRGX]HWQLNDNRMLVDPD
VHEHLWRYHLGLRRQLKNRMLGMHOXMX]DMHGQRVQMLPHLGHQWLILFLUDVDVPLVORPL
FLOMHPRQRJDWR]DMHGQRSRGX]LPDMX
3RVWRMHHWLULSVLKLNHGMHODWQRVWLPLOMHQMHRVMHDMRVMHWLQDGDKQXHNRML
VXQD]RQLXVYLPOMXGLPDQDUD]LQLVYLMHVWLSUHGVYMHVWLLSRGVYLMHVWL
p,QWHOLJHQFLMDMHVSRVREQRVWGDVHSULKYDWLVYRMDRNROLQD
,QWHOLJHQWQDQHSULMDWHOMVNDOMXEDYSROD]LRGWRJDGDVHPLUPRHRXYDWLVDPR
]DMHGQRVQHSULMDWHOMHP
,QWHOLJHQFLMDMHRQRVYRMVWYRGXKDSRPRXNRMHJDNRQDQRVKYDDPRGDMH
VYHQHVKYDWOMLYR
p3RWXMLVNXVQHDOL,VNXVWYRMHWROLNRSRGVYMHVQRWDNRGDL]JOHGD
JRWRYRQDJRQVNR.DGDVSR]QDNDNRELWUHEDORSRVWXSLWLYHVL]DDR





p3RWXMLVNXVQHDOL,VNXVWYRMHWROLNRSRGVYMHVQRWDNRGDL]JOHGD
JRWRYRQDJRQVNR.DGDVSR]QDNDNRELWUHEDORSRVWXSLWLYHVL]DDR
,QWHOLJHQFLMDMHRQRVYRMVWYRGXKDSRPRXNRMHJDNRQDQRVKYDDPRGDMH
VYHQHVKYDWOMLYR
,QWHOLJHQWQDQHSULMDWHOMVNDOMXEDYSROD]LRGWRJDGDVHPLUPRHRXYDWLVDPR
]DMHGQRVQHSULMDWHOMHP
p,QWHOLJHQFLMDMHVSRVREQRVWGDVHSULKYDWLVYRMDRNROLQD
3RVWRMHHWLULSVLKLNHGMHODWQRVWLPLOMHQMHRVMHDMRVMHWLQDGDKQXHNRML
VXQD]RQLXVYLPOMXGLPDQDUD]LQLVYLMHVWLSUHGVYMHVWLLSRGVYLMHVWL
8LVWLQXPRWLYLUDVDPRRQDLQVSLUDFLMDWRSROD]LRGSRGX]HWQLNDNRMLVDPD
VHEHLWRYHLGLRRQLKNRMLGMHOXMX]DMHGQRVQMLPHLGHQWLILFLUDVDVPLVORPL
FLOMHPRQRJDWR]DMHGQRSRGX]LPDMX
x DNLYLGRYLWRVW
x L]YDQUHGQHVLQWHWLNHXVWURMHQRVWL
x ODNRVDJOHGDYDQMHFMHOLQH

7UHEDQDUDYQRUD]OLNRYDWLLQMHQLFHRGLGHMH
 HOLNDVHQDNDQDGRLPDXSRHWNXNDROXGRVW
9
pRYMHNVHQHPRHUD]YLMDWLDNRVDPQHPDLQLFLMDWLYXGMHORYDQMD
5DVSRQOMXGVNHLQLFLMDWLYHGDQDVSRVWDMHRSDVDQNRQNXUHQWVXVWDYXPRLSD
QLMHXGQRGDVHVYDNLSRNXDMVDPRRUJDQL]LUDQMDRJUDQLDYDVXYLQLPL
NRPSOLFLUDQLPSURSLVLPDL]DNRQLPD
6PUW]DNUHDWLYQRVWXQXWDUQHNHWYUWNHMHVWDYUXNRYRGLRFDNRMLVYDNRMQRYRM
]DPLVOLDSULRULNDHQHLWDNRJXLLQLFLMDWLYXYHX]DHWNX
=DEXGXHRGUDVORLRGJRYRUQRELHSLWDQMHUD]YLMDQMDLQLFLMDWLYHMHQHRELQR
YDQRMHUSRMDPLQLFLMDWLYHSUHGVWDYOMDVORERGQRGHPRNUDWVNRL]MDQMDYDQMH
RVYLPDNWXDOQLPSLWDQMLPDSRVHELFHGUXWYHQRSROLWLNLPLJRVSRGDUVNLP
SUREOHPLPD6WDOQRGMHWHWXJRYRUHQMHQHMHGDQMHRGREOLNDJXHQMD
LQLFLMDWLYH
p'RLNQDPDVLLQDQDVL]DSRVMHGQL6YHWD,QVSLUDFLMR
1DGDKQXHVHVDVWRMLXWRPHGDRYMHNVMHGQH]DUDGQLVWROVYDNLGDQXLVWR
YULMHPH
,QVSLUDFLMDMHNDRERDQVNDPX]DQDGDKQXD1HMDVQLVXSXWRYLQMHQRJ
QDVWDMDQMD
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1DGDKQXHQRVL

x ODNRVDJOHGDYDQMHFMHOLQH

7UHEDQDUDYQRUD]OLNRYDWLLQMHQLFHRGLGHMH
9HOLNDVHQDNDQDGRLPDXSRHWNXNDROXGRVW
pRYMHNVHQHPRHUD]YLMDWLDNRVDPQHPDLQLFLMDWLYXGMHORYDQMD
5DVSRQOMXGVNHLQLFLMDWLYHGDQDVSRVWDMHRSDVDQNRQNXUHQWVXVWDYXPRLSD
QLMHXGQRGDVHVYDNLSRNXDMVDPRRUJDQL]LUDQMDRJUDQLDYDVXYLQLPL
NRPSOLFLUDQLPSURSLVLPDL]DNRQLPD
6PUW]DNUHDWLYQRVWXQXWDUQHNHWYUWNHMHVWDYUXNRYRGLRFDNRMLVYDNRMQRYRM
]DPLVOLDSULRULNDHQHLWDNRJXLLQLFLMDWLYXYHX]DHWNX
=DEXGXHRGUDVORLRGJRYRUQRELHSLWDQMHUD]YLMDQMDLQLFLMDWLYHMHQHRELQR
YDQRMHUSRMDPLQLFLMDWLYHSUHGVWDYOMDVORERGQRGHPRNUDWVNRL]MDQMDYDQMH
RVYLPDNWXDOQLPSLWDQMLPDSRVHELFHGUXWYHQRSROLWLNLPLJRVSRGDUVNLP
SUREOHPLPD6WDOQRGMHWHWXJRYRUHQMHQHMHGDQMHRGREOLNDJXHQMD
LQLFLMDWLYH
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1DGDKQXHVHVDVWRMLXWRPHGDRYMHNVMHGQH]DUDGQLVWROVYDNLGDQXLVWR
YULMHPH
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QDVWDMDQMD

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x DNLYLGRYLWRVW
8LVWLQXPRWLYLUDVDPRRQDLQVSLUDFLMDWRSROD]LRGSRGX]HWQLNDNRMLVDPD
VHEHLWRYHLGLRRQLKNRMLGMHOXMX]DMHGQRVQMLPHLGHQWLILFLUDVDVPLVORPL
FLOMHPRQRJDWR]DMHGQRSRGX]LPDMX
3RVWRMHHWLULSVLKLNHGMHODWQRVWLPLOMHQMHRVMHDMRVMHWLQDGDKQXHNRML
VXQD]RQLXVYLPOMXGLPDQDUD]LQLVYLMHVWLSUHGVYMHVWLLSRGVYLMHVWL
p,QWHOLJHQFLMDMHVSRVREQRVWGDVHSULKYDWLVYRMDRNROLQD
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]DMHGQRVQHSULMDWHOMHP
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JRWRYRQDJRQVNR.DGDVSR]QDNDNRELWUHEDORSRVWXSLWLYHVL]DDR





SUHGXERNRXJRGLQHGDELPRJDRLWDXLQLWL9ODVWLWRLVNXVWYRNDRL]YRU
LQIRUPDFLMDEXGXLGDVHQDOD]LXNDRWLQRPVWDQMXRELQRQLMH
QDMSRX]GDQLMHYUHOR7HNRMHXVHELPDNDNRERJDWXQXWUDQMLLYRWLPDPR
QDLVYXSRWUHEQXJUDX]DREUDGXQHNHWHPHLMHGQRVWDYQRUHHQR
SRMHGLQDFXUHODWLYQRNUDWNRPYUHPHQXPDORWRJDVDPGRLYOMDYDYHVH
RELQRNRULVWLWXLPLVNXVWYRPLVSR]QDMDPD=QDQMHWUHEDVWMHFDWLJGMHJRG
VHRQRQDOD]LOR
%ROMHMHJUDPLVNXVWYDQHJRWRYDUWHRULMD
,VNXVWYDVHQHQDVOMHXMXVYDWNRLKPRUDVDPSURL
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,VNXVWYRMHQDMEROMLXLWHOMDOLMHNRODULQDYLVRND
,VNXVWYRMHQD]LYNRMLOMXGLGDMXVYRMLP]DEOXGDPD
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VYRMHJUHNH
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0XGDUQLMHRQDMWNRVNXSLPQRJRLVNXVWDYDYHRQDMWNRL]PDORLVNXVWDYD
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NRULWHQLK
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WDNYHQHSULKYDWL
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ELWLRERUHQRLQHWRWRMHRVXHQRNDR]OLNRYDNDSRMDYDWUHEDVHXNORQLWL
SDLSRFLMHQXYODVWLWRJLYRWD
p,]GUOMLYRVWMHSOHPHQLWLMDRGVQDJH
MDVQRDMHGQRVWDYQRVWNDULMHUDNUDDNULPLQDOFLNUDWNRD
p1LWDQLMHWHHQHJRGXERNHPLVOLL]UD]LWLWDNRGDLKVYDWNRPRHUD]XPMHWL
2GELMDPGDPLVYHEXGHMDVQR
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VXQDHYODVWLWH

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2GELMDPGDPLVYHEXGHMDVQR
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SUHGXERNRXJRGLQHGDELPRJDRLWDXLQLWL9ODVWLWRLVNXVWYRNDRL]YRU
LQIRUPDFLMDEXGXLGDVHQDOD]LXNDRWLQRPVWDQMXRELQRQLMH
QDMSRX]GDQLMHYUHOR7HNRMHXVHELPDNDNRERJDWXQXWUDQMLLYRWLPDPR
QDLVYXSRWUHEQXJUDX]DREUDGXQHNHWHPHLMHGQRVWDYQRUHHQR
SRMHGLQDFXUHODWLYQRNUDWNRPYUHPHQXPDORWRJDVDPGRLYOMDYDYHVH
RELQRNRULVWLWXLPLVNXVWYRPLVSR]QDMDPD=QDQMHWUHEDVWMHFDWLJGMHJRG
VHRQRQDOD]LOR
%ROMHMHJUDPLVNXVWYDQHJRWRYDUWHRULMD
,VNXVWYDVHQHQDVOMHXMXVYDWNRLKPRUDVDPSURL
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,VNXVWYRMHQDMEROMLXLWHOMDOLMHNRODULQDYLVRND
,VNXVWYRMHQD]LYNRMLOMXGLGDMXVYRMLP]DEOXGDPD
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0XGDUQLMHRQDMWNRVNXSLPQRJRLVNXVWDYDYHRQDMWNRL]PDORLVNXVWDYD
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NRULWHQLK
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ELWLRERUHQRLQHWRWRMHRVXHQRNDR]OLNRYDNDSRMDYDWUHEDVHXNORQLWL
SDLSRFLMHQXYODVWLWRJLYRWD
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SUHGXERNRXJRGLQHGDELPRJDRLWDXLQLWL9ODVWLWRLVNXVWYRNDRL]YRU
LQIRUPDFLMDEXGXLGDVHQDOD]LXNDRWLQRPVWDQMXRELQRQLMH
QDMSRX]GDQLMHYUHOR7HNRMHXVHELPDNDNRERJDWXQXWUDQMLLYRWLPDPR
QDLVYXSRWUHEQXJUDX]DREUDGXQHNHWHPHLMHGQRVWDYQRUHHQR
SRMHGLQDFXUHODWLYQRNUDWNRPYUHPHQXPDORWRJDVDPGRLYOMDYDYHVH
RELQRNRULVWLWXLPLVNXVWYRPLVSR]QDMDPD=QDQMHWUHEDVWMHFDWLJGMHJRG
VHRQRQDOD]LOR
%ROMHMHJUDPLVNXVWYDQHJRWRYDUWHRULMD
,VNXVWYDVHQHQDVOMHXMXVYDWNRLKPRUDVDPSURL
,VNXVWYRMHQDMEROMLVDYMHWQLNDOLQMHJRYLVDYMHWLXYLMHNGROD]HSUHNDVQR
,VNXVWYRMHQDMEROMLXLWHOMDOLMHNRODULQDYLVRND
,VNXVWYRMHQD]LYNRMLOMXGLGDMXVYRMLP]DEOXGDPD
,VNXVWYRMH]EURMQDLKUD]RDUHQMD
,VNXVWYRQHPDHWLNHYULMHGQRVWL2QRMHVDPRLPHNRMLPVXOMXGLQD]YDOL
VYRMHJUHNH
,VNXVWYRQLMHRQRWRVHRYMHNXGRJDD,VNXVWYRMHRQRWRXLQLPRRG
RQRJDWRQDPVHGRJDD
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0XGDUQLMHRQDMWNRVNXSLPQRJRLVNXVWDYDYHRQDMWNRL]PDORLVNXVWDYD
QDXLGDLKQHPRUDVNXSLWLPQRJR1HPDQHNRULVQLKLVNXVWDYDYHVDPRQH
NRULWHQLK
3RWYUHQRPLMHLVNXVWYRGDEH]QDGQLKVLWXDFLMDJRWRYRQHPDDNRLKVHNDR
WDNYHQHSULKYDWL
6NXSDMHPXGURVWNRMDVHSODDLVNXVWYRP
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ELWLRERUHQRLQHWRWRMHRVXHQRNDR]OLNRYDNDSRMDYDWUHEDVHXNORQLWL
SDLSRFLMHQXYODVWLWRJLYRWD
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MDVQRDMHGQRVWDYQRVWNDULMHUDNUDDNULPLQDOFLNUDWNRD
p1LWDQLMHWHHQHJRGXERNHPLVOLL]UD]LWLWDNRGDLKVYDWNRPRHUD]XPMHWL
2GELMDPGDPLVYHEXGHMDVQR
2VRELQDMHGXERNLKPLVOLGDL]JOHGDMXWDNRMHGQRVWDYQHGDQDPVHLQLNDRGD
VXQDHYODVWLWH



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2GELMDPGDPLVYHEXGHMDVQR
2VRELQDMHGXERNLKPLVOLGDL]JOHGDMXWDNRMHGQRVWDYQHGDQDPVHLQLNDRGD
VXQDHYODVWLWH
MDVQRDMHGQRVWDYQRVWNDULMHUDNUDDNULPLQDOFLNUDWNRD
SUHGXERNRXJRGLQHGDELPRJDRLWDXLQLWL9ODVWLWRLVNXVWYRNDRL]YRU
LQIRUPDFLMDEXGXLGDVHQDOD]LXNDRWLQRPVWDQMXRELQRQLMH
QDMSRX]GDQLMHYUHOR7HNRMHXVHELPDNDNRERJDWXQXWUDQMLLYRWLPDPR
QDLVYXSRWUHEQXJUDX]DREUDGXQHNHWHPHLMHGQRVWDYQRUHHQR
SRMHGLQDFXUHODWLYQRNUDWNRPYUHPHQXPDORWRJDVDPGRLYOMDYDYHVH
RELQRNRULVWLWXLPLVNXVWYRPLVSR]QDMDPD=QDQMHWUHEDVWMHFDWLJGMHJRG
VHRQRQDOD]LOR
%ROMHMHJUDPLVNXVWYDQHJRWRYDUWHRULMD
,VNXVWYDVHQHQDVOMHXMXVYDWNRLKPRUDVDPSURL
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,VNXVWYRMHQDMEROMLXLWHOMDOLMHNRODULQDYLVRND
,VNXVWYRMHQD]LYNRMLOMXGLGDMXVYRMLP]DEOXGDPD
,VNXVWYRMH]EURMQDLKUD]RDUHQMD
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VYRMHJUHNH
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0XGDUQLMHRQDMWNRVNXSLPQRJRLVNXVWDYDYHRQDMWNRL]PDORLVNXVWDYD
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NRULWHQLK
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7UVLPVHGDEXGHPNUDWDNDSRVWDMHPQHMDVDQ
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QMLKQDMWHHGRL
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6YHELWUHEDORXLQLWLWRMHPRJXHMHGQRVWDYQLMHDOLVHQHVPLMH
SRMHGQRVWDYLWLELW
6YHPLVOLNRMHLPDMXYHOLNHSRVOMHGLFHXYLMHNVXMHGQRVWDYQH
$NRL]JOHGDODNRIUNDMH$NRVHLQLGDMHIUNDRQGDMHYUDNLQHPRJXH
1LWDQLMHWDNRODNRNDRWRL]JOHGD
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3RVWRMHGYLMHPRJXQRVWLNDNRVHPRHQDSUDYLWLNDULMHUDLOLVHVWYDUQRQHWR
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7UVLPVHGDEXGHPNUDWDNDSRVWDMHPQHMDVDQ
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6YHELWUHEDORXLQLWLWRMHPRJXHMHGQRVWDYQLMHDOLVHQHVPLMH
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6YHPLVOLNRMHLPDMXYHOLNHSRVOMHGLFHXYLMHNVXMHGQRVWDYQH
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1LWDQLMHWDNRODNRNDRWRL]JOHGD
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1LWDQLMHWDNRODNRNDRWRL]JOHGD
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LNUHSRVWQLWDQHNRULVWH
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 DWDMHRVQRYQLNUHDWLYQLHOHPHQWX]QDQRVWLLXPMHWQRVWLPDWDMH
0
XNRULMHQMHQDXVDPRPQDHPPLOMHQMX6YHGRNSUREOHPGUXWYHQH
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6YDNDL]PLOMRWLQDLPDL]YMHVQXYULMHGQRVW]DGLMHWHNRMHMXMHL]PLVOLOR
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6YDNLYHOLNLQDSUHGDNX]QDQRVWLSRWMHHRGQRYHVPMHORVWLLPDJLQDFLMH
6YDNDL]PLOMRWLQDLPDL]YMHVQXYULMHGQRVW]DGLMHWHNRMHMXMHL]PLVOLOR
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8VYLMHWXXNRMHPVXRGUDVOLGRPDLGMHFDVXWXLQFLWHLPDMXSRVYXGDNULYH
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ELQDXLOLVYHLELOLSULKYDHQL'DELVHPRJOLXKYDWLWLXNRWDFVQRYLP
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0DWDMHRVQRYQLNUHDWLYQLHOHPHQWX]QDQRVWLLXPMHWQRVWLPDWDMH
XNRULMHQMHQDXVDPRPQDHPPLOMHQMX6YHGRNSUREOHPGUXWYHQH
UHNRQVWUXNFLMHQHSRVWDQHSUHRNXSDFLMDSDPDNDULGMHORPLQDQDMEROMLK
XPRYD]QDQRVWLLWHKQLNHPDWLQHHXVSMHWLVDJOHGDWLQRYHLUHDOQH
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6DPRPDWRYLWDRVRED]QDGDVXLGHMHPHQWDOQHHQHUJLMH
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0DWDMHRQDXPMHWQRVWNRMDPLVOLPDGDMHWLMHOR0DWDMHRQRVWYDUDODNRX
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0DWDWMHLOMXGHUDGLRQRJDWRQHPRJXELWLDKXPRUUDGLRQRJDWR]DLVWD
MHVX
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LNUHSRVWQLWDQHNRULVWH





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RYMHNXRQRRELOMHNRMHLQLOMHSRWXLYRWD
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MHVX
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LNUHSRVWQLWDQHNRULVWH
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 DWDMHRVQRYQLNUHDWLYQLHOHPHQWX]QDQRVWLLXPMHWQRVWLPDWDMH
0
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6YDNLYHOLNLQDSUHGDNX]QDQRVWLSRWMHHRGQRYHVPMHORVWLLPDJLQDFLMH
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0DWDMHRVQRYQLNUHDWLYQLHOHPHQWX]QDQRVWLLXPMHWQRVWLPDWDMH
XNRULMHQMHQDXVDPRPQDHPPLOMHQMX6YHGRNSUREOHPGUXWYHQH
UHNRQVWUXNFLMHQHSRVWDQHSUHRNXSDFLMDSDPDNDULGMHORPLQDQDMEROMLK
XPRYD]QDQRVWLLWHKQLNHPDWLQHHXVSMHWLVDJOHGDWLQRYHLUHDOQH
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0DWDMHRQDXPMHWQRVWNRMDPLVOLPDGDMHWLMHOR0DWDMHRQRVWYDUDODNRX
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MHVX
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VYHVWUDQRVWVSRVREQRVWLVWYDUDODWYRWUDJXVSMHK
p1LMHSUREOHPXWRPHNDGQHYLGLUMHHQMH3UREOHPMHNDGQHYLGL
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SUREOHP

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PXHQRJD2NUXWQRVWX]QHPLUDYDJOXSRVWREHVKUDEUXMH

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SUREOHPD

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7DPRJGMHVHPRUDELUDWLL]PHXNXNDYLOXNDLQDVLOMDMDVDP]DQDVLOMH

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LODYRVWLSURQLFOMLYRVWVXSURPDWUDLQHOMXGVNHLJUHXNRMRMDSVXUGQDGDL
VPUWL]PMHQMXMXVYRMHUHSOLNH

.ORQLVHQDVLOMD=ELMHQRVWSRJRGXMHUDVWXDJUHVLMH

p1HWHLVDYUHQVWYXFLOMPRHSRVWDWLMDORY'RNGRWMHUDLL]JODGL
UHHQLFHMHGDQHVYHPLUSDVWLXUXHYLQH

LYRWLQMDQLNDGQHHSURWLYRYMHNDSURWLYRYMHNDLGHVDPRRYMHN

LODYRVWLSURQLFOMLYRVWVXSURPDWUDLQHOMXGVNHLJUHXNRMRMDSVXUGQDGDL
VPUWL]PMHQMXMXVYRMHUHSOLNH

-HGLQLQDLQGDVHRGUHNQHPRQDVLOMDVXSUD]QHYRMDUQH1DVLOMHMHRGNRULVWL
VDPRRQLPDNRMLQHPDMXWRL]JXELWL

p1HWHLVDYUHQVWYXFLOMPRHSRVWDWLMDORY'RNGRWMHUDLL]JODGL
UHHQLFHMHGDQHVYHPLUSDVWLXUXHYLQH

LYRWLQMDQLNDGQHHSURWLYRYMHNDSURWLYRYMHNDLGHVDPRRYMHN

.ORQLVHQDVLOMD=ELMHQRVWSRJRGXMHUDVWXDJUHVLMH
]DGRYROMVWYRLXJRGX1MLKRYMHLYRWLVSXQMHQDSDWLMRPEH]QDGQRXL
EHVPLVOHQRX





]DGRYROMVWYRLXJRGX1MLKRYMHLYRWLVSXQMHQDSDWLMRPEH]QDGQRXL
EHVPLVOHQRX

p1LNDGDQHRGROLMHYDMQDSDVWLSURYMHULVYHL]DGULWRMHGREUR

1DVLOMHMH]DLVWDXURGXVDVWUDKRP1LNDGDVHQDVLOMHPQHSRVWLHQHQDVLOMH
7DPRJGMHVHPRUDELUDWLL]PHXNXNDYLOXNDLQDVLOMDMDVDP]DQDVLOMH

8QXWDUVYDNRJNUXSQRJSUREOHPDQDOD]LVHPDOLSUREOHPNRMLVHERULGD
L]DHYDQ.DGUDGLQDUMHHQMXQHNRJSUREOHPDXYLMHNSRPDHDNR]QD
RGJRYRU5MHHQMHSUREOHPDPLMHQMDQDUDYSUREOHPD'RVYLKYHOLNLKRWNULD
QDNUDMXVHGROD]LJUHNRP

o,]YUDYDQMHQHQDVLOMD]DKWLMHYDSXQRYLHKUDEURVWLQHJRWRMHERUDFLPD
.XNDYLOXNLQHQDVLOMHQHLGX]DMHGQR

$NRSUREOHPL]LVNXMHEURMQHVDVWDQNHQDNUDMXVDVWDQFLSRVWDMXYDQLMLRG
SUREOHPD

p1LWDQLMHNRULVQRWRMHRNUXWQR2NUXWQRVWMHXLYDQMHXSDWQMDPD
PXHQRJD2NUXWQRVWX]QHPLUDYDJOXSRVWREHVKUDEUXMH

1DQHSR]QDWDSLWDQMDVOLMHGLQHUD]XPOMLYRGJRYRU

7NRMHWROLNRREUD]RYDQGDVYRMHSUHGQRVWLQDVSUDPGUXJLKSRQHNDGQH
RVWYDUXMHQDRNUXWDQQDLQ"

SUHSUHNHSUREOHPSURYMHUDYDQMHSURQLFOMLYRVWVDYUHQVWYR
VYHVWUDQRVWVSRVREQRVWLVWYDUDODWYRWUDJXVSMHK
p1LMHSUREOHPXWRPHNDGQHYLGLUMHHQMH3UREOHPMHNDGQHYLGL
SUREOHP

o6YDNLVXSWLODQYLFMH]OREQRRWNULHDPQRJDYHOLNDRWNULD]QDQRVWL
GRHNDQDVXYHOLNLPVPLMHKRP

2E]LURPQDSUHSUHNHQDMNUDDFUWDL]PHXGYLMHWRNHPRHELWLLVNULYOMHQD

p$NRQHPDVPHWQMHQHWNRHWLYHSULVNUELWL

p$NRQHPDVPHWQMHQHWNRHWLYHSULVNUELWL

2E]LURPQDSUHSUHNHQDMNUDDFUWDL]PHXGYLMHWRNHPRHELWLLVNULYOMHQD

o6YDNLVXSWLODQYLFMH]OREQRRWNULHDPQRJDYHOLNDRWNULD]QDQRVWL
GRHNDQDVXYHOLNLPVPLMHKRP

SUHSUHNHSUREOHPSURYMHUDYDQMHSURQLFOMLYRVWVDYUHQVWYR
VYHVWUDQRVWVSRVREQRVWLVWYDUDODWYRWUDJXVSMHK
p1LMHSUREOHPXWRPHNDGQHYLGLUMHHQMH3UREOHPMHNDGQHYLGL
SUREOHP

7NRMHWROLNRREUD]RYDQGDVYRMHSUHGQRVWLQDVSUDPGUXJLKSRQHNDGQH
RVWYDUXMHQDRNUXWDQQDLQ"

1DQHSR]QDWDSLWDQMDVOLMHGLQHUD]XPOMLYRGJRYRU

p1LWDQLMHNRULVQRWRMHRNUXWQR2NUXWQRVWMHXLYDQMHXSDWQMDPD
PXHQRJD2NUXWQRVWX]QHPLUDYDJOXSRVWREHVKUDEUXMH

$NRSUREOHPL]LVNXMHEURMQHVDVWDQNHQDNUDMXVDVWDQFLSRVWDMXYDQLMLRG
SUREOHPD

o,]YUDYDQMHQHQDVLOMD]DKWLMHYDSXQRYLHKUDEURVWLQHJRWRMHERUDFLPD
.XNDYLOXNLQHQDVLOMHQHLGX]DMHGQR

8QXWDUVYDNRJNUXSQRJSUREOHPDQDOD]LVHPDOLSUREOHPNRMLVHERULGD
L]DHYDQ.DGUDGLQDUMHHQMXQHNRJSUREOHPDXYLMHNSRPDHDNR]QD
RGJRYRU5MHHQMHSUREOHPDPLMHQMDQDUDYSUREOHPD'RVYLKYHOLNLKRWNULD
QDNUDMXVHGROD]LJUHNRP

1DVLOMHMH]DLVWDXURGXVDVWUDKRP1LNDGDVHQDVLOMHPQHSRVWLHQHQDVLOMH
7DPRJGMHVHPRUDELUDWLL]PHXNXNDYLOXNDLQDVLOMDMDVDP]DQDVLOMH

p1LNDGDQHRGROLMHYDMQDSDVWLSURYMHULVYHL]DGULWRMHGREUR

-HGLQLQDLQGDVHRGUHNQHPRQDVLOMDVXSUD]QHYRMDUQH1DVLOMHMHRGNRULVWL
VDPRRQLPDNRMLQHPDMXWRL]JXELWL

LODYRVWLSURQLFOMLYRVWVXSURPDWUDLQHOMXGVNHLJUHXNRMRMDSVXUGQDGDL
VPUWL]PMHQMXMXVYRMHUHSOLNH

.ORQLVHQDVLOMD=ELMHQRVWSRJRGXMHUDVWXDJUHVLMH

p1HWHLVDYUHQVWYXFLOMPRHSRVWDWLMDORY'RNGRWMHUDLL]JODGL
UHHQLFHMHGDQHVYHPLUSDVWLXUXHYLQH

LYRWLQMDQLNDGQHHSURWLYRYMHNDSURWLYRYMHNDLGHVDPRRYMHN

LODYRVWLSURQLFOMLYRVWVXSURPDWUDLQHOMXGVNHLJUHXNRMRMDSVXUGQDGDL
VPUWL]PMHQMXMXVYRMHUHSOLNH

-HGLQLQDLQGDVHRGUHNQHPRQDVLOMDVXSUD]QHYRMDUQH1DVLOMHMHRGNRULVWL
VDPRRQLPDNRMLQHPDMXWRL]JXELWL

p1HWHLVDYUHQVWYXFLOMPRHSRVWDWLMDORY'RNGRWMHUDLL]JODGL
UHHQLFHMHGDQHVYHPLUSDVWLXUXHYLQH

LYRWLQMDQLNDGQHHSURWLYRYMHNDSURWLYRYMHNDLGHVDPRRYMHN

.ORQLVHQDVLOMD=ELMHQRVWSRJRGXMHUDVWXDJUHVLMH
]DGRYROMVWYRLXJRGX1MLKRYMHLYRWLVSXQMHQDSDWLMRPEH]QDGQRXL
EHVPLVOHQRX





-HGDQRGJODYQLKPRPHQDWDSUDYRJDLQWHOHNWXDOQRJDL]REUDHQMDMHVW
VYHVWUDQRVW
p3URQDLVYRMHVSRVREQRVWL
x DNREU]RVKYDDSUREOHPHLQHSUHVWDQRVHRERJDXMHQRYLP
LVNXVWYLPD
x DNREU]RXVYDMDQRYHSRMPRYH
x DNREU]R]DPMHXMHDNRLPDIOXHQWQRVWLGHMDLVWYDUDQRYH
RULJLQDOQHLGHMH
x DNRLPDVOLNXRVDPRPHVHELLXQXWDUQMXPRWLYDFLMX
x DNRNRULVWLVLPEROH
x DNRODNRNRQ]XPLUDQRYR]QDQMH
x DNRSODQLUDLIOHNVLELODQVLXPLMHQMDQMXSODQD
x DNRSRND]XMHSRWSXQXSUHGDQRVWVYDNRM]DGDL
x DNRSUHSR]QDMHVYRMHLQWHOHNWXDOQRWMHOHVQRLGUXWYHQR
x DNRSURYMHUDYDLNRQWUROLUD
x DNRVH]DQHWR]DQHVHHQWX]LMDVWDLQHLPHIDVFLQLUDQ
x DNRVH]DQLPD]DQRYDSRGUXMDLSRYH]XMHLKPHXVREQRL
UD]PLOMDGLYHUJHQWQR
x DNRVLVHOHNWLYDQQDELWQHSRGDWNHVWYDUDVYRMXYODVWLWXED]X]QDQMD
x DNRNRULVWLXYLGDQDORJLMHLPHWDIRUH
x DNR]DPMHXMHELWQHSRMDYHLRGQRVH
WDGDXWHELSRVWRMHMDVQL]QDFLLVLJQDOLVSRVREQRVWLWRSRWKUDEULKL
EHVNRPSURPLVQLKWDGDEU]RQDSUHGXMHXVYDNRPQRYRPSRGUXMXWDGDVL
SRVWLJDRVYRMRVMHDMLGHQWLWHWDLQHRYLVQRVWLLRGJRYRUQRVWLDQHSULSLVXMH
WRVUHLVXGELQLLOLVOXDMXWDGDSRVMHGXMHVDPRSRX]GDQMHLNRPSHWHQWQRVW
WDGDVLVDPRHILNDVDQSURGXNWLYDQRUJDQL]DWRUDPRHELWLLGREDU
UXNRYRGLWHOMWDGDVLYLHVWUXNRQDGDUHQLURHQ]DVWYDUDODWYR1HGR]YROL
VHELGDWLWHVSRVREQRVWLXJDVQX0RGDSRVMHGXMHPHWDPHPRULMXL
PHWDNRJQLFLMXHPRFLRQDOQXORJLQRPDWHPDWLNXYHUEDOQXSURVWRUQX
PX]LNXNLQHVWHWNXLOLVRFLMDOQXLQWHOLJHQFLMX7LWRPRH6$08VWDQLLOL
RGXVWDQL
p7LVDPL]DELUHVDPVWYDUDODNLNDRXPMHWQLNL]QDOD]LLSRVWDYOMD
YULMHGQRVWL
$NRKRHVDGLWL]DYMHQRVWVDGLXGXERNHEH]JUDQLQHVSRVREQRVWL
RYMHND
%XGLJRVSRGDUDQHUREVYRMLKVSRVREQRVWL

-HGDQRGJODYQLKPRPHQDWDSUDYRJDLQWHOHNWXDOQRJDL]REUDHQMDMHVW
VYHVWUDQRVW
p3URQDLVYRMHVSRVREQRVWL
x DNREU]RVKYDDSUREOHPHLQHSUHVWDQRVHRERJDXMHQRYLP
LVNXVWYLPD
x DNREU]RXVYDMDQRYHSRMPRYH
x DNREU]R]DPMHXMHDNRLPDIOXHQWQRVWLGHMDLVWYDUDQRYH
RULJLQDOQHLGHMH
x DNRLPDVOLNXRVDPRPHVHELLXQXWDUQMXPRWLYDFLMX
x DNRNRULVWLVLPEROH
x DNRODNRNRQ]XPLUDQRYR]QDQMH
x DNRSODQLUDLIOHNVLELODQVLXPLMHQMDQMXSODQD
x DNRSRND]XMHSRWSXQXSUHGDQRVWVYDNRM]DGDL
x DNRSUHSR]QDMHVYRMHLQWHOHNWXDOQRWMHOHVQRLGUXWYHQR
x DNRSURYMHUDYDLNRQWUROLUD
x DNRVH]DQHWR]DQHVHHQWX]LMDVWDLQHLPHIDVFLQLUDQ
x DNRVH]DQLPD]DQRYDSRGUXMDLSRYH]XMHLKPHXVREQRL
UD]PLOMDGLYHUJHQWQR
x DNRVLVHOHNWLYDQQDELWQHSRGDWNHVWYDUDVYRMXYODVWLWXED]X]QDQMD
x DNRNRULVWLXYLGDQDORJLMHLPHWDIRUH
x DNR]DPMHXMHELWQHSRMDYHLRGQRVH
WDGDXWHELSRVWRMHMDVQL]QDFLLVLJQDOLVSRVREQRVWLWRSRWKUDEULKL
EHVNRPSURPLVQLKWDGDEU]RQDSUHGXMHXVYDNRPQRYRPSRGUXMXWDGDVL
SRVWLJDRVYRMRVMHDMLGHQWLWHWDLQHRYLVQRVWLLRGJRYRUQRVWLDQHSULSLVXMH
WRVUHLVXGELQLLOLVOXDMXWDGDSRVMHGXMHVDPRSRX]GDQMHLNRPSHWHQWQRVW
WDGDVLVDPRHILNDVDQSURGXNWLYDQRUJDQL]DWRUDPRHELWLLGREDU
UXNRYRGLWHOMWDGDVLYLHVWUXNRQDGDUHQLURHQ]DVWYDUDODWYR1HGR]YROL
VHELGDWLWHVSRVREQRVWLXJDVQX0RGDSRVMHGXMHPHWDPHPRULMXL
PHWDNRJQLFLMXHPRFLRQDOQXORJLQRPDWHPDWLNXYHUEDOQXSURVWRUQX
PX]LNXNLQHVWHWNXLOLVRFLMDOQXLQWHOLJHQFLMX7LWRPRH6$08VWDQLLOL
RGXVWDQL
p7LVDPL]DELUHVDPVWYDUDODNLNDRXPMHWQLNL]QDOD]LLSRVWDYOMD
YULMHGQRVWL
$NRKRHVDGLWL]DYMHQRVWVDGLXGXERNHEH]JUDQLQHVSRVREQRVWL
RYMHND
%XGLJRVSRGDUDQHUREVYRMLKVSRVREQRVWL





-HGDQRGJODYQLKPRPHQDWDSUDYRJDLQWHOHNWXDOQRJDL]REUDHQMDMHVW
VYHVWUDQRVW
p3URQDLVYRMHVSRVREQRVWL
x DNREU]RVKYDDSUREOHPHLQHSUHVWDQRVHRERJDXMHQRYLP
LVNXVWYLPD
x DNREU]RXVYDMDQRYHSRMPRYH
x DNREU]R]DPMHXMHDNRLPDIOXHQWQRVWLGHMDLVWYDUDQRYH
RULJLQDOQHLGHMH
x DNRLPDVOLNXRVDPRPHVHELLXQXWDUQMXPRWLYDFLMX
x DNRNRULVWLVLPEROH
x DNRODNRNRQ]XPLUDQRYR]QDQMH
x DNRSODQLUDLIOHNVLELODQVLXPLMHQMDQMXSODQD
x DNRSRND]XMHSRWSXQXSUHGDQRVWVYDNRM]DGDL
x DNRSUHSR]QDMHVYRMHLQWHOHNWXDOQRWMHOHVQRLGUXWYHQR
x DNRSURYMHUDYDLNRQWUROLUD
x DNRVH]DQHWR]DQHVHHQWX]LMDVWDLQHLPHIDVFLQLUDQ
x DNRVH]DQLPD]DQRYDSRGUXMDLSRYH]XMHLKPHXVREQRL
UD]PLOMDGLYHUJHQWQR
x DNRVLVHOHNWLYDQQDELWQHSRGDWNHVWYDUDVYRMXYODVWLWXED]X]QDQMD
x DNRNRULVWLXYLGDQDORJLMHLPHWDIRUH
x DNR]DPMHXMHELWQHSRMDYHLRGQRVH
WDGDXWHELSRVWRMHMDVQL]QDFLLVLJQDOLVSRVREQRVWLWRSRWKUDEULKL
EHVNRPSURPLVQLKWDGDEU]RQDSUHGXMHXVYDNRPQRYRPSRGUXMXWDGDVL
SRVWLJDRVYRMRVMHDMLGHQWLWHWDLQHRYLVQRVWLLRGJRYRUQRVWLDQHSULSLVXMH
WRVUHLVXGELQLLOLVOXDMXWDGDSRVMHGXMHVDPRSRX]GDQMHLNRPSHWHQWQRVW
WDGDVLVDPRHILNDVDQSURGXNWLYDQRUJDQL]DWRUDPRHELWLLGREDU
UXNRYRGLWHOMWDGDVLYLHVWUXNRQDGDUHQLURHQ]DVWYDUDODWYR1HGR]YROL
VHELGDWLWHVSRVREQRVWLXJDVQX0RGDSRVMHGXMHPHWDPHPRULMXL
PHWDNRJQLFLMXHPRFLRQDOQXORJLQRPDWHPDWLNXYHUEDOQXSURVWRUQX
PX]LNXNLQHVWHWNXLOLVRFLMDOQXLQWHOLJHQFLMX7LWRPRH6$08VWDQLLOL
RGXVWDQL
p7LVDPL]DELUHVDPVWYDUDODNLNDRXPMHWQLNL]QDOD]LLSRVWDYOMD
YULMHGQRVWL
$NRKRHVDGLWL]DYMHQRVWVDGLXGXERNHEH]JUDQLQHVSRVREQRVWL
RYMHND
%XGLJRVSRGDUDQHUREVYRMLKVSRVREQRVWL



-HGDQRGJODYQLKPRPHQDWDSUDYRJDLQWHOHNWXDOQRJDL]REUDHQMDMHVW
VYHVWUDQRVW
p3URQDLVYRMHVSRVREQRVWL
x DNREU]RVKYDDSUREOHPHLQHSUHVWDQRVHRERJDXMHQRYLP
LVNXVWYLPD
x DNREU]RXVYDMDQRYHSRMPRYH
x DNREU]R]DPMHXMHDNRLPDIOXHQWQRVWLGHMDLVWYDUDQRYH
RULJLQDOQHLGHMH
x DNRLPDVOLNXRVDPRPHVHELLXQXWDUQMXPRWLYDFLMX
x DNRNRULVWLVLPEROH
x DNRODNRNRQ]XPLUDQRYR]QDQMH
x DNRSODQLUDLIOHNVLELODQVLXPLMHQMDQMXSODQD
x DNRSRND]XMHSRWSXQXSUHGDQRVWVYDNRM]DGDL
x DNRSUHSR]QDMHVYRMHLQWHOHNWXDOQRWMHOHVQRLGUXWYHQR
x DNRSURYMHUDYDLNRQWUROLUD
x DNRVH]DQHWR]DQHVHHQWX]LMDVWDLQHLPHIDVFLQLUDQ
x DNRVH]DQLPD]DQRYDSRGUXMDLSRYH]XMHLKPHXVREQRL
UD]PLOMDGLYHUJHQWQR
x DNRVLVHOHNWLYDQQDELWQHSRGDWNHVWYDUDVYRMXYODVWLWXED]X]QDQMD
x DNRNRULVWLXYLGDQDORJLMHLPHWDIRUH
x DNR]DPMHXMHELWQHSRMDYHLRGQRVH
WDGDXWHELSRVWRMHMDVQL]QDFLLVLJQDOLVSRVREQRVWLWRSRWKUDEULKL
EHVNRPSURPLVQLKWDGDEU]RQDSUHGXMHXVYDNRPQRYRPSRGUXMXWDGDVL
SRVWLJDRVYRMRVMHDMLGHQWLWHWDLQHRYLVQRVWLLRGJRYRUQRVWLDQHSULSLVXMH
WRVUHLVXGELQLLOLVOXDMXWDGDSRVMHGXMHVDPRSRX]GDQMHLNRPSHWHQWQRVW
WDGDVLVDPRHILNDVDQSURGXNWLYDQRUJDQL]DWRUDPRHELWLLGREDU
UXNRYRGLWHOMWDGDVLYLHVWUXNRQDGDUHQLURHQ]DVWYDUDODWYR1HGR]YROL
VHELGDWLWHVSRVREQRVWLXJDVQX0RGDSRVMHGXMHPHWDPHPRULMXL
PHWDNRJQLFLMXHPRFLRQDOQXORJLQRPDWHPDWLNXYHUEDOQXSURVWRUQX
PX]LNXNLQHVWHWNXLOLVRFLMDOQXLQWHOLJHQFLMX7LWRPRH6$08VWDQLLOL
RGXVWDQL
p7LVDPL]DELUHVDPVWYDUDODNLNDRXPMHWQLNL]QDOD]LLSRVWDYOMD
YULMHGQRVWL
$NRKRHVDGLWL]DYMHQRVWVDGLXGXERNHEH]JUDQLQHVSRVREQRVWL
RYMHND
%XGLJRVSRGDUDQHUREVYRMLKVSRVREQRVWL



%XGLNUHDWLYDQVWYDUDM
'RNVWYDUDGYDSXWDLYL6WYDUDWLWR]QDLGDWLQHNLREOLNVYRMRM
VXGELQL
1LVLVWYDUDRFDNRGREUR]DSRQHQHJRDNRQDYULMHPH]DYUL
6YMHVQLPLWUDMQLPRGOXLYDQMHPRVYRMHPGMHORYDQMXRVWYDUXMHVYRMX
VWYDUDODNXSUHGRGUHHQRVW
$ULVWRWHORYHSUHWSRVWDYNHRVWYDUDODWYXWHPHOMLOHVXVHQDHWLULVXSURWQRVWL
KODGQRJYUXHJYODQRJLVXKRJ2QMHYMHURYDRGDVXWHVXSURWQRVWLX
QHSUHVWDQRPVWDQMXQHUDYQRWHHLGDVHQHSUHVWDQRSRNXDYDMXXVNODGLWL
'DQDVPRHPRJRYRULWLRUDVSRORHQMLPDSULPMHULFHRVWUDKX

1LWDQLMHWDNRQHSUHGYLGLYRL]DLVWDWDNRVWDELOQRNDRNDRVMHU]DQMHJD
QRYRVWLVWYDUDODWYRVXQHUDVSR]QDWOMLYHVYHGRNVHQHSRMDYHL]UHGD

%LWLNUHDWLYDQ]QDLL]UDDYDWLVYRMHVSRVREQRVWLWDOHQWHERJDWVWYRVYRMH
SULURGQHQDGDUHQRVWLNRMHJLPDQHQWQRLPDVYDNROMXGVNRELH

1HNLVPDWUDMXGDMHVWYDUDODWYRSURQDODHQMHUHGDXQHUHGX

RYMHNELKWLRLVXYLHPQRJR2QELYDOMGDKWLR6YH1DSURVWRVYHGDEXGH
ERJLOLJHQLMHLOLYLHRGWRJDMHUELKWLRXOMHSDWLLGRWMHUDWLRQRWRMHPDMND
SULURGDSRQMHJRYXQDLQXJOHGDQMDSURSXVWLODLOL]DQHPDULODRYMHNELKWLR
ELWLQHQDVLURYQHJRQDEODJLSOHPHQLWQDLQ1DWRYMHN'DEXGHQRYL
LPHQRYDWHOMSUHNUVWLWHOMLGRQRVLWHOMSORDEXGLWHOMXVWURMLWHOMLSUHXVWURMLWHOM
MHGQRPULMHMX6WYDUDODF

'RNMHGQLVPDWUDMXGDVHXOMXGVNRMSRYLMHVWLQLWLMHGQDMHGLQDLGHMDQLMH
PRJODRVWYDULWLEH]VQDQHGUXWYHQHNRKH]LMHGUXJLVXPLOMHQMDGDVRFLMDOQH
VNXSLQHQHSRVMHGXMXQLNDNYH]DMHGQLNH]QDDMNHQDJRQHVPHWQMHSRXGH
VQRYHRVMHDMHLOLVWYDUDODNHVSRVREQRVWLWHGDVDPRSRMHGLQDFPRH
XGMHWLSRWLVNLYDWLVQLYDWLPLVOLWLRVMHDWLMHGQRPULMHMXL]UDDYDWLX
DUWLNXOLUDQLPREOLFLPD

RYMHNMHLQWHJULUDQLLVWYDUDODNRELH6WYDUDODWYRMHLVNOMXLYROMXGVNR
RELOMHMH

'LQDPLQDLLQYHQWLYQDGUXWYDNRMDVXXVSMHODXSUHJQXWLVWYDUDODNH
SRWHQFLMDOHLRNUHQXWLVHWHKQRORJLMDPDEXGXQRVWLVLORYLWRQDSUHGXMX

RYMHNSRVWDMHNUHDWLYDQNDGRWNULMHQRYRMHGLQVWYRXUD]QROLNRVWLSULURGH

RYMHNYLHFLMHQLVORERGQRYULMHPHQHJRUDGVDPRRQGDDNRJDRVMHD
]DQLPOMLYLP

RYMHNVYRMLPVWYDUDODWYRPWUDQVFHQGHQWLUDYHVWYRUHQRXNOMXXMXLLVHEH
VDPRJ

RYMHNVYRMLPVWYDUDODWYRPWUDQVFHQGHQWLUDYHVWYRUHQRXNOMXXMXLLVHEH
VDPRJ

RYMHNYLHFLMHQLVORERGQRYULMHPHQHJRUDGVDPRRQGDDNRJDRVMHD
]DQLPOMLYLP

RYMHNSRVWDMHNUHDWLYDQNDGRWNULMHQRYRMHGLQVWYRXUD]QROLNRVWLSULURGH

'LQDPLQDLLQYHQWLYQDGUXWYDNRMDVXXVSMHODXSUHJQXWLVWYDUDODNH
SRWHQFLMDOHLRNUHQXWLVHWHKQRORJLMDPDEXGXQRVWLVLORYLWRQDSUHGXMX

RYMHNMHLQWHJULUDQLLVWYDUDODNRELH6WYDUDODWYRMHLVNOMXLYROMXGVNR
RELOMHMH

'RNMHGQLVPDWUDMXGDVHXOMXGVNRMSRYLMHVWLQLWLMHGQDMHGLQDLGHMDQLMH
PRJODRVWYDULWLEH]VQDQHGUXWYHQHNRKH]LMHGUXJLVXPLOMHQMDGDVRFLMDOQH
VNXSLQHQHSRVMHGXMXQLNDNYH]DMHGQLNH]QDDMNHQDJRQHVPHWQMHSRXGH
VQRYHRVMHDMHLOLVWYDUDODNHVSRVREQRVWLWHGDVDPRSRMHGLQDFPRH
XGMHWLSRWLVNLYDWLVQLYDWLPLVOLWLRVMHDWLMHGQRPULMHMXL]UDDYDWLX
DUWLNXOLUDQLPREOLFLPD

 RYMHNELKWLRLVXYLHPQRJR2QELYDOMGDKWLR6YH1DSURVWRVYHGDEXGH

ERJLOLJHQLMHLOLYLHRGWRJDMHUELKWLRXOMHSDWLLGRWMHUDWLRQRWRMHPDMND
SULURGDSRQMHJRYXQDLQXJOHGDQMDSURSXVWLODLOL]DQHPDULODRYMHNELKWLR
ELWLQHQDVLURYQHJRQDEODJLSOHPHQLWQDLQ1DWRYMHN'DEXGHQRYL
LPHQRYDWHOMSUHNUVWLWHOMLGRQRVLWHOMSORDEXGLWHOMXVWURMLWHOMLSUHXVWURMLWHOM
MHGQRPULMHMX6WYDUDODF

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3RVWRMLRJURPDQQDLQDLSXWRYDNRMLPDVHL]UDDYDVWYDUDODWYR6YDNL
SRMHGLQDFPRHELWLNUHDWLYDQQDVYRMQDLQ
3RYLMHVWVWYDUDODWYDMHSRYLMHVWOMXGVNRJGXKD
3UHWSRVWDYLPRWRVHVYHPRHXLQLWLVDVHGDPQRWDWULERMHWULGHVHWVORYD
5D]XPMHWLVWYDUDODWYR]QDLSUR]UHWLSRYH]DQRVWVYLKVDGUDMQLKLPEHQLNDL
SURFHVDLRVMHWLWLMHNDRQHWRWRELWUHEDORVDPRSRVHELELWLUD]XPOMLYR
5HGRYQLFLVXMRXMHGDQDHVWRPVWROMHXRWNULOLGDMHUMHHQMH]DUDGX
LQYHQFLMLLLURNRMSULPMHQLVWURMHYD]DXWHGXUDGD
6UR]DYDQMHNXOWXUQLKVWYDUDODFDQDUD]LQXFLUNXVDQDWDXGDNDLQHRGJRYRUQLK
LQGLYLGXDSRVWDORMHQDDORVWPDQLUDMHGQHSULPLWLYLVWLNHSROLWLNH



2GX]HWLRYMHNXPRJXQRVWVORERGQRJL]ERUDUDGDVSULMHLWLPXGDVH
SRVYHWLSRVYRMLPVNORQRVWLPD]QDLRGX]HWLPXQDMOMHSHOLFHLYRWDL
YUKRYQXUDGRVW-HUUDGSRVYRMRMVNORQRVWLMHOLMHSOMHSLQHJRLVDPUDG]D
UDG
2QRWRGDQDVQHWNR]DSRQHNDRQDXQRIDQWDVWLQXSULXVXWUDHPRGD
PRUDWL]DYULWLNDRUHSRUWDX2QRWRMHL]UD]VWYDUDODNLKWHQGHQFLMDX
RUJDQL]PXLXOMXGVNRMSVLKLMHVWGDQDJRQVNLSRULYLLHOMHVWDOQRSURGLUXX
YLHSVLKLNHLQVWDQFLMHXVYLMHVWGDXQRVHQRYLQHSUHGYLGLYHOHPHQWX
PLOMHQMHLSDPHQMHGDWLPQRYLPHOHPHQWLPDSRWLVNXMXYHVWYRUHQH
QDYLNHSRQDDQMDMHUSDPHQMHMHXVOXELSURORJDDHOMDXVOXEL
EXGXHJD
3RQMLKRYLPSORGRYLPDHWHLKSUHSR]QDWL
3RGVWYDUDODWYRPPRHPRREXKYDWLWLVYDNLVXVWDYPLVOLLGMHORYDQMDJUXSH
NRMLSRMHGLQFXSUXDRNYLURULMHQWDFLMHLSUHGPHWSRWRYDQMDLRERDYDQMD0L
VPRRQRWRSRWXMHPRDRQRWRSRWXMHPRMHRQRWRPRWLYLUDQDH
SRQDDQMH1DPDMHSRWUHEDQWDNDYSUHGPHWSRWRYDQMDGDELVPRREMHGLQLOL
QDXHQHUJLMXXMHGQRPSUDYFXGDELVPRSUHYODGDOLQDXL]ROLUDQX
HJ]LVWHQFLMXVDVYLPQMHQLPVXPQMDPDLQHL]YMHVQRVWLPDWHGDRGJRYRULPR
QDQDXSRWUHEX]DVPLVORPLYRWD
3RNDLPLNDNRJUDGLDMDXWLUHLWNRVL
3RVWRMLRJURPDQQDLQDLSXWRYDNRMLPDVHL]UDDYDVWYDUDODWYR6YDNL
SRMHGLQDFPRHELWLNUHDWLYDQQDVYRMQDLQ
3RYLMHVWVWYDUDODWYDMHSRYLMHVWOMXGVNRJGXKD
3UHWSRVWDYLPRWRVHVYHPRHXLQLWLVDVHGDPQRWDWULERMHWULGHVHWVORYD
5D]XPMHWLVWYDUDODWYR]QDLSUR]UHWLSRYH]DQRVWVYLKVDGUDMQLKLPEHQLNDL
SURFHVDLRVMHWLWLMHNDRQHWRWRELWUHEDORVDPRSRVHELELWLUD]XPOMLYR
5HGRYQLFLVXMRXMHGDQDHVWRPVWROMHXRWNULOLGDMHUMHHQMH]DUDGX
LQYHQFLMLLLURNRMSULPMHQLVWURMHYD]DXWHGXUDGD
6UR]DYDQMHNXOWXUQLKVWYDUDODFDQDUD]LQXFLUNXVDQDWDXGDNDLQHRGJRYRUQLK
LQGLYLGXDSRVWDORMHQDDORVWPDQLUDMHGQHSULPLWLYLVWLNHSROLWLNH
1LMHGQHJRGLQHGDQDQLWUHQXWNDQHELKWLRELWLLVWLVWDWLQHJRXYLMHNX
GXHYQRMVWUXMLQDHPDVNHLHWLNHWHQDMPDQMHVXYDQH$WRELKMHGLQR
SRWRPFLPDKWLRQDPULMHWLXEDWLQXELODEL9('5,1$.ULVWDOQDNRFND
YHGULQH
1HPDVWYDUDODWYDEH]YMHUHLQDGH
3RWLFDQMHPDWHRSRMQLPVUHGVWYLPDVWDURMHNROLNRLRYMHNDOLMRXYLMHN
RVWDMHQHULMHHQRSLWDQMHGDOLRSRMQDVUHGVWYDSRGVWLXRYMHNDX
VWYDUDODWYX



6WYDUDODFPRHLPRUDVYRMHPRJXQRVWLRSWLPDOQRUD]YLMDWLEH]NRULWHQMD
QDVLOMDLLVNRULWDYDQMDGUXJLKOMXGL

6WYDUDODFVHEHGRLYOMDYDNDRUD]OLLWRJ

6WYDUDODFMHGUXWYHQLEXQWRYQLNLERUDF]DGRVWRMDQVWYRLSRVMHGXMHVSR]QDMX
NDRRGUD]REMHNWLYQLKRGQRVDVYLMHVWNDRYLLREOLNSULURGQRJSRVWRMDQMD
1MHPXVHPRHVYHRGX]HWLRVLPSUDYDGDVORERGQRPLVOLDMHGLQRMHPXGDU
RYMHNVORERGDQ6ORERGDXNXVPRGDHVWHWVNLNULWHULMLDQDURLWRSRMDP
VWYDUDQMDQLVXNRQVWDQWHWHVHWDNRLSUHGRGEDRVORERGLVWYDUDQMDLL]UD]D
WUDMQRPLMHQMD

6WYDUDODFVPDWUDGDMHVYLMHW]UHR]DSURPMHQXDVHEHLQVWUXPHQWRPWH
SURPMHQH6WYDUDODNDOLQRVWPLVOLRVYLMHWXNDRRVOLFLNRMXWUHEDPLMHQMDWL

6WYDUDODFLVSLWXMHOLMHSRLOLYULMHGQRXSULURGLLXPMHWQRVWLWHLVWUDXMH
RVQRYQHSUHGXYMHWHLNULWHULMHSURVXLYDQMDVWYDUDQMDLGRLYOMDYDQMDWH
LVWUDXMHVNXSQDYLNDYODGDQMDVPRUDOQHWRNHJOHGLWD

6WYDUDODFVYRMLYRWXUHXMHSODQVNLXPQRLDNWLYQRDQDMYHHYUOLQHVPDWUD
RGYDQRVW]DVUHXLSREMHGXQDGVXGELQRPDQHWUSOMHQMHKUDEURVWL
EH]XYMHWQXSRGORQRVWLSRNRUQRVW2QPRHLPRUDVYRMHPRJXQRVWL
RSWLPDOQRUD]YLMDWLEH]NRULWHQMDQDVLOMDLLVNRULWDYDQMDGUXJLKOMXGL

6WYDUDODFLPDVYRMDYODVWLWDSUDYLOD

6WYDUDODFWUHEDXVYRMLPWHQMDPDNDRLXVYRMLPRVMHDMLPDXYLMHNYLH
FLMHQLWLGREURWXRGVSRVREQRVWL

6WYDUDODFHYROXLUDLGHMHSUHPDYULMHGQRVWLQHSRVWDWXVXWNRLKMHL]QLR
2EDYOMDL]ERULXQDSUHHQMHLVNOMXLYRQDWHPHOMXVSRVREQRVWLLUH]XOWDWD
UDGD

6WYDUDODNDVLODQHNRJDXWRUDQHVOXDQDDORVWXYLMHNQMHJRYXYROMXGMHOR
LVSDGDQDMEROMHNDNR]QDLHVWRVHVXSURWVWDYOMDDXWRUXNDRQHRYLVQRWD
YLHNDRWXH8PMHWQLNDGMHODLXPMHWQLNRVWYDUDODWYRSUHGVWDYOMDMXMDYQH
QHXURWLNHVLPSWRPHWRMHQHNRXPMHWQLNRGMHORVORHQLMHLWRMHQHNL
XPMHWQLNVDYUHQLMLWRVXQMHJRYHQHVYMHVQHWHQGHQFLMHLWUHQGRYLYLH
SUHUXHQLL]DPDVNLUDQLML

6WYDUDODFGMHOXMXLQDSULURGXPLMHQMDLVHEHVDPRJDPLMHQMDLRERJDXMH
VYRMXVSR]QDMQXVWYDUQRVWLQHSUL]QDMHQLNDNYHSULQFLSLMHOQHJUDQLFHOMXGVNRM
VSR]QDML

6WYDUDODFQHSUL]QDMHDXWRULWHWVXPQMDRYHVD]QDWLPLVWLQDPDQHSULGUXXMH
VHPLOMHQMXGUXJLKLRGXSLUHVHRSRQDDQMX1HVPLMHVHGRJRGLWLGDVH
DUJXPHQWQHNRJDXWRULWHWDVXSURWVWDYLQDSUHWNXPLVOLWHGDQHNULWLNL
SULKYDDPRWXDPLOMHQMD

6WYDUDODFQHSUL]QDMHDXWRULWHWVXPQMDRYHVD]QDWLPLVWLQDPDQHSULGUXXMH
VHPLOMHQMXGUXJLKLRGXSLUHVHRSRQDDQMX1HVPLMHVHGRJRGLWLGDVH
DUJXPHQWQHNRJDXWRULWHWDVXSURWVWDYLQDSUHWNXPLVOLWHGDQHNULWLNL
SULKYDDPRWXDPLOMHQMD

6WYDUDODFVHEHGRLYOMDYDNDRUD]OLLWRJ

6WYDUDODFPRHLPRUDVYRMHPRJXQRVWLRSWLPDOQRUD]YLMDWLEH]NRULWHQMD
QDVLOMDLLVNRULWDYDQMDGUXJLKOMXGL
6WYDUDODFHYROXLUDLGHMHSUHPDYULMHGQRVWLQHSRVWDWXVXWNRLKMHL]QLR
2EDYOMDL]ERULXQDSUHHQMHLVNOMXLYRQDWHPHOMXVSRVREQRVWLLUH]XOWDWD
UDGD
6WYDUDODFGMHOXMXLQDSULURGXPLMHQMDLVHEHVDPRJDPLMHQMDLRERJDXMH
VYRMXVSR]QDMQXVWYDUQRVWLQHSUL]QDMHQLNDNYHSULQFLSLMHOQHJUDQLFHOMXGVNRM
VSR]QDML

6WYDUDODNDVLODQHNRJDXWRUDQHVOXDQDDORVWXYLMHNQMHJRYXYROMXGMHOR
LVSDGDQDMEROMHNDNR]QDLHVWRVHVXSURWVWDYOMDDXWRUXNDRQHRYLVQRWD
YLHNDRWXH8PMHWQLNDGMHODLXPMHWQLNRVWYDUDODWYRSUHGVWDYOMDMXMDYQH
QHXURWLNHVLPSWRPHWRMHQHNRXPMHWQLNRGMHORVORHQLMHLWRMHQHNL
XPMHWQLNVDYUHQLMLWRVXQMHJRYHQHVYMHVQHWHQGHQFLMHLWUHQGRYLYLH
SUHUXHQLL]DPDVNLUDQLML

6WYDUDODFLPDVYRMDYODVWLWDSUDYLOD

6WYDUDODFWUHEDXVYRMLPWHQMDPDNDRLXVYRMLPRVMHDMLPDXYLMHNYLH
FLMHQLWLGREURWXRGVSRVREQRVWL

6WYDUDODFLVSLWXMHOLMHSRLOLYULMHGQRXSULURGLLXPMHWQRVWLWHLVWUDXMH
RVQRYQHSUHGXYMHWHLNULWHULMHSURVXLYDQMDVWYDUDQMDLGRLYOMDYDQMDWH
LVWUDXMHVNXSQDYLNDYODGDQMDVPRUDOQHWRNHJOHGLWD

6WYDUDODFVYRMLYRWXUHXMHSODQVNLXPQRLDNWLYQRDQDMYHHYUOLQHVPDWUD
RGYDQRVW]DVUHXLSREMHGXQDGVXGELQRPDQHWUSOMHQMHKUDEURVWL
EH]XYMHWQXSRGORQRVWLSRNRUQRVW2QPRHLPRUDVYRMHPRJXQRVWL
RSWLPDOQRUD]YLMDWLEH]NRULWHQMDQDVLOMDLLVNRULWDYDQMDGUXJLKOMXGL

6WYDUDODFMHGUXWYHQLEXQWRYQLNLERUDF]DGRVWRMDQVWYRLSRVMHGXMHVSR]QDMX
NDRRGUD]REMHNWLYQLKRGQRVDVYLMHVWNDRYLLREOLNSULURGQRJSRVWRMDQMD
1MHPXVHPRHVYHRGX]HWLRVLPSUDYDGDVORERGQRPLVOLDMHGLQRMHPXGDU
RYMHNVORERGDQ6ORERGDXNXVPRGDHVWHWVNLNULWHULMLDQDURLWRSRMDP
VWYDUDQMDQLVXNRQVWDQWHWHVHWDNRLSUHGRGEDRVORERGLVWYDUDQMDLL]UD]D
WUDMQRPLMHQMD

6WYDUDODFVPDWUDGDMHVYLMHW]UHR]DSURPMHQXDVHEHLQVWUXPHQWRPWH
SURPMHQH6WYDUDODNDOLQRVWPLVOLRVYLMHWXNDRRVOLFLNRMXWUHEDPLMHQMDWL





6WYDUDODFPRHLPRUDVYRMHPRJXQRVWLRSWLPDOQRUD]YLMDWLEH]NRULWHQMD
QDVLOMDLLVNRULWDYDQMDGUXJLKOMXGL

6WYDUDODFVHEHGRLYOMDYDNDRUD]OLLWRJ

6WYDUDODFMHGUXWYHQLEXQWRYQLNLERUDF]DGRVWRMDQVWYRLSRVMHGXMHVSR]QDMX
NDRRGUD]REMHNWLYQLKRGQRVDVYLMHVWNDRYLLREOLNSULURGQRJSRVWRMDQMD
1MHPXVHPRHVYHRGX]HWLRVLPSUDYDGDVORERGQRPLVOLDMHGLQRMHPXGDU
RYMHNVORERGDQ6ORERGDXNXVPRGDHVWHWVNLNULWHULMLDQDURLWRSRMDP
VWYDUDQMDQLVXNRQVWDQWHWHVHWDNRLSUHGRGEDRVORERGLVWYDUDQMDLL]UD]D
WUDMQRPLMHQMD

6WYDUDODFVPDWUDGDMHVYLMHW]UHR]DSURPMHQXDVHEHLQVWUXPHQWRPWH
SURPMHQH6WYDUDODNDOLQRVWPLVOLRVYLMHWXNDRRVOLFLNRMXWUHEDPLMHQMDWL

6WYDUDODFLVSLWXMHOLMHSRLOLYULMHGQRXSULURGLLXPMHWQRVWLWHLVWUDXMH
RVQRYQHSUHGXYMHWHLNULWHULMHSURVXLYDQMDVWYDUDQMDLGRLYOMDYDQMDWH
LVWUDXMHVNXSQDYLNDYODGDQMDVPRUDOQHWRNHJOHGLWD

6WYDUDODFVYRMLYRWXUHXMHSODQVNLXPQRLDNWLYQRDQDMYHHYUOLQHVPDWUD
RGYDQRVW]DVUHXLSREMHGXQDGVXGELQRPDQHWUSOMHQMHKUDEURVWL
EH]XYMHWQXSRGORQRVWLSRNRUQRVW2QPRHLPRUDVYRMHPRJXQRVWL
RSWLPDOQRUD]YLMDWLEH]NRULWHQMDQDVLOMDLLVNRULWDYDQMDGUXJLKOMXGL

6WYDUDODFLPDVYRMDYODVWLWDSUDYLOD

6WYDUDODFWUHEDXVYRMLPWHQMDPDNDRLXVYRMLPRVMHDMLPDXYLMHNYLH
FLMHQLWLGREURWXRGVSRVREQRVWL

6WYDUDODFHYROXLUDLGHMHSUHPDYULMHGQRVWLQHSRVWDWXVXWNRLKMHL]QLR
2EDYOMDL]ERULXQDSUHHQMHLVNOMXLYRQDWHPHOMXVSRVREQRVWLLUH]XOWDWD
UDGD

6WYDUDODNDVLODQHNRJDXWRUDQHVOXDQDDORVWXYLMHNQMHJRYXYROMXGMHOR
LVSDGDQDMEROMHNDNR]QDLHVWRVHVXSURWVWDYOMDDXWRUXNDRQHRYLVQRWD
YLHNDRWXH8PMHWQLNDGMHODLXPMHWQLNRVWYDUDODWYRSUHGVWDYOMDMXMDYQH
QHXURWLNHVLPSWRPHWRMHQHNRXPMHWQLNRGMHORVORHQLMHLWRMHQHNL
XPMHWQLNVDYUHQLMLWRVXQMHJRYHQHVYMHVQHWHQGHQFLMHLWUHQGRYLYLH
SUHUXHQLL]DPDVNLUDQLML

6WYDUDODFGMHOXMXLQDSULURGXPLMHQMDLVHEHVDPRJDPLMHQMDLRERJDXMH
VYRMXVSR]QDMQXVWYDUQRVWLQHSUL]QDMHQLNDNYHSULQFLSLMHOQHJUDQLFHOMXGVNRM
VSR]QDML

6WYDUDODFQHSUL]QDMHDXWRULWHWVXPQMDRYHVD]QDWLPLVWLQDPDQHSULGUXXMH
VHPLOMHQMXGUXJLKLRGXSLUHVHRSRQDDQMX1HVPLMHVHGRJRGLWLGDVH
DUJXPHQWQHNRJDXWRULWHWDVXSURWVWDYLQDSUHWNXPLVOLWHGDQHNULWLNL
SULKYDDPRWXDPLOMHQMD

6WYDUDODFQHSUL]QDMHDXWRULWHWVXPQMDRYHVD]QDWLPLVWLQDPDQHSULGUXXMH
VHPLOMHQMXGUXJLKLRGXSLUHVHRSRQDDQMX1HVPLMHVHGRJRGLWLGDVH
DUJXPHQWQHNRJDXWRULWHWDVXSURWVWDYLQDSUHWNXPLVOLWHGDQHNULWLNL
SULKYDDPRWXDPLOMHQMD

6WYDUDODFVHEHGRLYOMDYDNDRUD]OLLWRJ

6WYDUDODFPRHLPRUDVYRMHPRJXQRVWLRSWLPDOQRUD]YLMDWLEH]NRULWHQMD
QDVLOMDLLVNRULWDYDQMDGUXJLKOMXGL
6WYDUDODFGMHOXMXLQDSULURGXPLMHQMDLVHEHVDPRJDPLMHQMDLRERJDXMH
VYRMXVSR]QDMQXVWYDUQRVWLQHSUL]QDMHQLNDNYHSULQFLSLMHOQHJUDQLFHOMXGVNRM
VSR]QDML



6WYDUDODFHYROXLUDLGHMHSUHPDYULMHGQRVWLQHSRVWDWXVXWNRLKMHL]QLR
2EDYOMDL]ERULXQDSUHHQMHLVNOMXLYRQDWHPHOMXVSRVREQRVWLLUH]XOWDWD
UDGD

6WYDUDODNDVLODQHNRJDXWRUDQHVOXDQDDORVWXYLMHNQMHJRYXYROMXGMHOR
LVSDGDQDMEROMHNDNR]QDLHVWRVHVXSURWVWDYOMDDXWRUXNDRQHRYLVQRWD
YLHNDRWXH8PMHWQLNDGMHODLXPMHWQLNRVWYDUDODWYRSUHGVWDYOMDMXMDYQH
QHXURWLNHVLPSWRPHWRMHQHNRXPMHWQLNRGMHORVORHQLMHLWRMHQHNL
XPMHWQLNVDYUHQLMLWRVXQMHJRYHQHVYMHVQHWHQGHQFLMHLWUHQGRYLYLH
SUHUXHQLL]DPDVNLUDQLML

6WYDUDODFLPDVYRMDYODVWLWDSUDYLOD

6WYDUDODFWUHEDXVYRMLPWHQMDPDNDRLXVYRMLPRVMHDMLPDXYLMHNYLH
FLMHQLWLGREURWXRGVSRVREQRVWL

6WYDUDODFLVSLWXMHOLMHSRLOLYULMHGQRXSULURGLLXPMHWQRVWLWHLVWUDXMH
RVQRYQHSUHGXYMHWHLNULWHULMHSURVXLYDQMDVWYDUDQMDLGRLYOMDYDQMDWH
LVWUDXMHVNXSQDYLNDYODGDQMDVPRUDOQHWRNHJOHGLWD

6WYDUDODFVYRMLYRWXUHXMHSODQVNLXPQRLDNWLYQRDQDMYHHYUOLQHVPDWUD
RGYDQRVW]DVUHXLSREMHGXQDGVXGELQRPDQHWUSOMHQMHKUDEURVWL
EH]XYMHWQXSRGORQRVWLSRNRUQRVW2QPRHLPRUDVYRMHPRJXQRVWL
RSWLPDOQRUD]YLMDWLEH]NRULWHQMDQDVLOMDLLVNRULWDYDQMDGUXJLKOMXGL

6WYDUDODFMHGUXWYHQLEXQWRYQLNLERUDF]DGRVWRMDQVWYRLSRVMHGXMHVSR]QDMX
NDRRGUD]REMHNWLYQLKRGQRVDVYLMHVWNDRYLLREOLNSULURGQRJSRVWRMDQMD
1MHPXVHPRHVYHRGX]HWLRVLPSUDYDGDVORERGQRPLVOLDMHGLQRMHPXGDU
RYMHNVORERGDQ6ORERGDXNXVPRGDHVWHWVNLNULWHULMLDQDURLWRSRMDP
VWYDUDQMDQLVXNRQVWDQWHWHVHWDNRLSUHGRGEDRVORERGLVWYDUDQMDLL]UD]D
WUDMQRPLMHQMD

6WYDUDODFVPDWUDGDMHVYLMHW]UHR]DSURPMHQXDVHEHLQVWUXPHQWRPWH
SURPMHQH6WYDUDODNDOLQRVWPLVOLRVYLMHWXNDRRVOLFLNRMXWUHEDPLMHQMDWL



6WYDUDODNLDVSHNWRYMHNDREXKYDDLQRYDWLYQRVWLLQYHQFLMX7HVH
RVRELWRVWLRLWXMXSULMHVYHJDNUR]L]XPLWHOMVWYR]QDQRVW ]QDQVWYHQD
RWNULD WHKQLNXDUKLWHNWXUXVOLNDUVWYRNQMLHYQRVWND]DOLWHLJOXPX
JOD]EXILOR]RILMXLGUXJHYLGRYHFLYLOL]DFLMHLNXOWXUH
6WYDUDODNLUDGMHGRND]DQDJHQHULNDVXWLQDRYMHNDDNWUDDQMDVHEH
UDVFYDWRYMHNRYLKPRJXQRVWLLPRLRYMHNSRGUHXMHLJUXQMHQLKVLOD
VYRMRMYODVWLWRMPRLWNRVHYLHQHUDGXMHWRPHGDRGRQRJDWRPRH
L]JUDGLWLLWDYVYLMHWGDEXGHWYRUDFVYLMHWDQHJRVDPRWRPHGDLGDOMHOXWD
QDRNRORRQDNDYNDNDYMHQDGWLPMHGXKL]UHNDRVYRMHSURNOHWVWYR

6WYDUDODWYRMHGDSDUDIUD]LUDPR.UOHXSLWDQMHOMXGVNHYROMHSUHPDWRPHL
SLWDQMHOMXGVNRJPRUDODGDNOHSRVYHORJLQRSLWDQMHOMXGVNRJDVWDYDSUHG
RWYRUHQLPSUREOHPRPGREUDL]ODOLMHSRJLUXQRJSUDYHGQRJL
QHSUDYHGQRJLVWLQLWRJLODQRJ
6WYDUDODWYRMHLYRWQLVWDYNRMHPMHJODYQLSUHGPHWXQDSUHHQMHLUD]YLMDQMH
RYMHNDVDPRJ
6WYDUDODWYRMHYHOLNLSRGYLJDSRGYLJWUDLUWYH
6WYDUDODWYRMHNUHDWLYQLLQSUHWYDUDQMDRGUD]DXL]UD]

6WYDUDODNLUDGXYHOLNRMPMHULSUHWSRVWDYOMDPQRJDRGULFDQMDQDSRUQD
LVWUDLYDQMDXHQMHSURYMHUDYDQMHLYLVRNXUD]LQXVWUSOMHQMD2GSUYRELWQH
]DPLVOLLSUHWSRVWDYNHGRNRQDQRJREMDYOMHQRJGMHODLOLSURWRWLSDGXJMHL
LVFUSOMXMXLSXWUDDQMDLQWHOHNWXDOQRJSURGXNWD7DNDYUDGWUDLLWDYR
OMXGVNRELHLQWHQ]LYQXSR]RUQRVWGXERNXNRQFHQWUDFLMXLLURNXNXOWXUX
1LMHVOXDMQRGDVWRJDNDHPRGDVWYDUDODWYRVSDGDPHXQDMX]YLHQLMH
SR]LYHLMH]UQFHVSR]QDMHRERJDXMXLWDYVYLMHWVDGDQMHLEXGXH
JHQHUDFLMH

6WYDUDODNRMHGMHORNULWLNDLNRUHNWXUDLYRWDSRNXDMGDVHLYRWRVORERGL
QMHJRYHEH]REOLQRVWLGDPXVHGDGHMDVQLMLPDGDQHLSRWSXQLMLREOLN9H
WLVXOMHLPDVWYDUDODFRVMHDGDQHVWRMLSUHGSULMDWHOMVNLPPHFHQRPQHJR
SUHGQHSUDYHGQRPUDYQRGXQRPLHVWRQHSULMDWHOMVNRPMDYQRX2Q]XULX
EH]L]UDDMQXPDVNXLQDVWRMLGDQHJGMHL]DQMHXGDOHNRMEXGXQRVWL]DPLVOL
SXEOLNXVYLHUD]XPLMHYDQMD

6WYDUDODNRMHGMHORNULWLNDLNRUHNWXUDLYRWDSRNXDMGDVHLYRWRVORERGL
QMHJRYHEH]REOLQRVWLGDPXVHGDGHMDVQLMLPDGDQHLSRWSXQLMLREOLN9H
WLVXOMHLPDVWYDUDODFRVMHDGDQHVWRMLSUHGSULMDWHOMVNLPPHFHQRPQHJR
SUHGQHSUDYHGQRPUDYQRGXQRPLHVWRQHSULMDWHOMVNRPMDYQRX2Q]XULX
EH]L]UDDMQXPDVNXLQDVWRMLGDQHJGMHL]DQMHXGDOHNRMEXGXQRVWL]DPLVOL
SXEOLNXVYLHUD]XPLMHYDQMD

6WYDUDODNLUDGXYHOLNRMPMHULSUHWSRVWDYOMDPQRJDRGULFDQMDQDSRUQD
LVWUDLYDQMDXHQMHSURYMHUDYDQMHLYLVRNXUD]LQXVWUSOMHQMD2GSUYRELWQH
]DPLVOLLSUHWSRVWDYNHGRNRQDQRJREMDYOMHQRJGMHODLOLSURWRWLSDGXJMHL
LVFUSOMXMXLSXWUDDQMDLQWHOHNWXDOQRJSURGXNWD7DNDYUDGWUDLLWDYR
OMXGVNRELHLQWHQ]LYQXSR]RUQRVWGXERNXNRQFHQWUDFLMXLLURNXNXOWXUX
1LMHVOXDMQRGDVWRJDNDHPRGDVWYDUDODWYRVSDGDPHXQDMX]YLHQLMH
SR]LYHLMH]UQFHVSR]QDMHRERJDXMXLWDYVYLMHWVDGDQMHLEXGXH
JHQHUDFLMH

6WYDUDODWYRMHNUHDWLYQLLQSUHWYDUDQMDRGUD]DXL]UD]
6WYDUDODWYRMHRGUD]GXKRYQHVXSHULRUQRVWLEH]REYH]LYDQMDQDELORNDNYX
QRUPX
6WYDUDODWYRMHSURFHVXNRMHPWHQMD]DQRYLPLRVREQLPPDORSRPDOR
SURLUXMHLRGYUHPHQDGRYUHPHQDUXLJUDQLFHNRQYHQFLMD
6WYDUDODWYRMHUDGQDWHUDSLMD]DUD]OLNXRGRELQRJUDGDNRMLQLMHYUOLQDVDPD
SRVHELMHUOHLXQXWDUVWUDKDSULVLOHLRWXHQMD
6WYDUDODWYRMHYHOLNLSRGYLJDSRGYLJWUDLUWYH
6WYDUDODWYRMHLYRWQLVWDYNRMHPMHJODYQLSUHGPHWXQDSUHHQMHLUD]YLMDQMH
RYMHNDVDPRJ
6WYDUDODWYRMHGDSDUDIUD]LUDPR.UOHXSLWDQMHOMXGVNHYROMHSUHPDWRPHL
SLWDQMHOMXGVNRJPRUDODGDNOHSRVYHORJLQRSLWDQMHOMXGVNRJDVWDYDSUHG
RWYRUHQLPSUREOHPRPGREUDL]ODOLMHSRJLUXQRJSUDYHGQRJL
QHSUDYHGQRJLVWLQLWRJLODQRJ

6WYDUDODWYRMHUDGQDWHUDSLMD]DUD]OLNXRGRELQRJUDGDNRMLQLMHYUOLQDVDPD
SRVHELMHUOHLXQXWDUVWUDKDSULVLOHLRWXHQMD
6WYDUDODWYRMHSURFHVXNRMHPWHQMD]DQRYLPLRVREQLPPDORSRPDOR
SURLUXMHLRGYUHPHQDGRYUHPHQDUXLJUDQLFHNRQYHQFLMD
6WYDUDODWYRMHRGUD]GXKRYQHVXSHULRUQRVWLEH]REYH]LYDQMDQDELORNDNYX
QRUPX
6WYDUDODNLUDGMHGRND]DQDJHQHULNDVXWLQDRYMHNDDNWUDDQMDVHEH
UDVFYDWRYMHNRYLKPRJXQRVWLLPRLRYMHNSRGUHXMHLJUXQMHQLKVLOD
VYRMRMYODVWLWRMPRLWNRVHYLHQHUDGXMHWRPHGDRGRQRJDWRPRH
L]JUDGLWLLWDYVYLMHWGDEXGHWYRUDFVYLMHWDQHJRVDPRWRPHGDLGDOMHOXWD
QDRNRORRQDNDYNDNDYMHQDGWLPMHGXKL]UHNDRVYRMHSURNOHWVWYR
6WYDUDODNLDVSHNWRYMHNDREXKYDDLQRYDWLYQRVWLLQYHQFLMX7HVH
RVRELWRVWLRLWXMXSULMHVYHJDNUR]L]XPLWHOMVWYR]QDQRVW ]QDQVWYHQD
RWNULD WHKQLNXDUKLWHNWXUXVOLNDUVWYRNQMLHYQRVWND]DOLWHLJOXPX
JOD]EXILOR]RILMXLGUXJHYLGRYHFLYLOL]DFLMHLNXOWXUH





6WYDUDODNLDVSHNWRYMHNDREXKYDDLQRYDWLYQRVWLLQYHQFLMX7HVH
RVRELWRVWLRLWXMXSULMHVYHJDNUR]L]XPLWHOMVWYR]QDQRVW ]QDQVWYHQD
RWNULD WHKQLNXDUKLWHNWXUXVOLNDUVWYRNQMLHYQRVWND]DOLWHLJOXPX
JOD]EXILOR]RILMXLGUXJHYLGRYHFLYLOL]DFLMHLNXOWXUH
6WYDUDODNLUDGMHGRND]DQDJHQHULNDVXWLQDRYMHNDDNWUDDQMDVHEH
UDVFYDWRYMHNRYLKPRJXQRVWLLPRLRYMHNSRGUHXMHLJUXQMHQLKVLOD
VYRMRMYODVWLWRMPRLWNRVHYLHQHUDGXMHWRPHGDRGRQRJDWRPRH
L]JUDGLWLLWDYVYLMHWGDEXGHWYRUDFVYLMHWDQHJRVDPRWRPHGDLGDOMHOXWD
QDRNRORRQDNDYNDNDYMHQDGWLPMHGXKL]UHNDRVYRMHSURNOHWVWYR

6WYDUDODWYRMHGDSDUDIUD]LUDPR.UOHXSLWDQMHOMXGVNHYROMHSUHPDWRPHL
SLWDQMHOMXGVNRJPRUDODGDNOHSRVYHORJLQRSLWDQMHOMXGVNRJDVWDYDSUHG
RWYRUHQLPSUREOHPRPGREUDL]ODOLMHSRJLUXQRJSUDYHGQRJL
QHSUDYHGQRJLVWLQLWRJLODQRJ
6WYDUDODWYRMHLYRWQLVWDYNRMHPMHJODYQLSUHGPHWXQDSUHHQMHLUD]YLMDQMH
RYMHNDVDPRJ
6WYDUDODWYRMHYHOLNLSRGYLJDSRGYLJWUDLUWYH
6WYDUDODWYRMHNUHDWLYQLLQSUHWYDUDQMDRGUD]DXL]UD]

6WYDUDODNLUDGXYHOLNRMPMHULSUHWSRVWDYOMDPQRJDRGULFDQMDQDSRUQD
LVWUDLYDQMDXHQMHSURYMHUDYDQMHLYLVRNXUD]LQXVWUSOMHQMD2GSUYRELWQH
]DPLVOLLSUHWSRVWDYNHGRNRQDQRJREMDYOMHQRJGMHODLOLSURWRWLSDGXJMHL
LVFUSOMXMXLSXWUDDQMDLQWHOHNWXDOQRJSURGXNWD7DNDYUDGWUDLLWDYR
OMXGVNRELHLQWHQ]LYQXSR]RUQRVWGXERNXNRQFHQWUDFLMXLLURNXNXOWXUX
1LMHVOXDMQRGDVWRJDNDHPRGDVWYDUDODWYRVSDGDPHXQDMX]YLHQLMH
SR]LYHLMH]UQFHVSR]QDMHRERJDXMXLWDYVYLMHWVDGDQMHLEXGXH
JHQHUDFLMH

6WYDUDODNRMHGMHORNULWLNDLNRUHNWXUDLYRWDSRNXDMGDVHLYRWRVORERGL
QMHJRYHEH]REOLQRVWLGDPXVHGDGHMDVQLMLPDGDQHLSRWSXQLMLREOLN9H
WLVXOMHLPDVWYDUDODFRVMHDGDQHVWRMLSUHGSULMDWHOMVNLPPHFHQRPQHJR
SUHGQHSUDYHGQRPUDYQRGXQRPLHVWRQHSULMDWHOMVNRPMDYQRX2Q]XULX
EH]L]UDDMQXPDVNXLQDVWRMLGDQHJGMHL]DQMHXGDOHNRMEXGXQRVWL]DPLVOL
SXEOLNXVYLHUD]XPLMHYDQMD

6WYDUDODNRMHGMHORNULWLNDLNRUHNWXUDLYRWDSRNXDMGDVHLYRWRVORERGL
QMHJRYHEH]REOLQRVWLGDPXVHGDGHMDVQLMLPDGDQHLSRWSXQLMLREOLN9H
WLVXOMHLPDVWYDUDODFRVMHDGDQHVWRMLSUHGSULMDWHOMVNLPPHFHQRPQHJR
SUHGQHSUDYHGQRPUDYQRGXQRPLHVWRQHSULMDWHOMVNRPMDYQRX2Q]XULX
EH]L]UDDMQXPDVNXLQDVWRMLGDQHJGMHL]DQMHXGDOHNRMEXGXQRVWL]DPLVOL
SXEOLNXVYLHUD]XPLMHYDQMD

6WYDUDODNLUDGXYHOLNRMPMHULSUHWSRVWDYOMDPQRJDRGULFDQMDQDSRUQD
LVWUDLYDQMDXHQMHSURYMHUDYDQMHLYLVRNXUD]LQXVWUSOMHQMD2GSUYRELWQH
]DPLVOLLSUHWSRVWDYNHGRNRQDQRJREMDYOMHQRJGMHODLOLSURWRWLSDGXJMHL
LVFUSOMXMXLSXWUDDQMDLQWHOHNWXDOQRJSURGXNWD7DNDYUDGWUDLLWDYR
OMXGVNRELHLQWHQ]LYQXSR]RUQRVWGXERNXNRQFHQWUDFLMXLLURNXNXOWXUX
1LMHVOXDMQRGDVWRJDNDHPRGDVWYDUDODWYRVSDGDPHXQDMX]YLHQLMH
SR]LYHLMH]UQFHVSR]QDMHRERJDXMXLWDYVYLMHWVDGDQMHLEXGXH
JHQHUDFLMH

6WYDUDODWYRMHNUHDWLYQLLQSUHWYDUDQMDRGUD]DXL]UD]
6WYDUDODWYRMHRGUD]GXKRYQHVXSHULRUQRVWLEH]REYH]LYDQMDQDELORNDNYX
QRUPX
6WYDUDODWYRMHSURFHVXNRMHPWHQMD]DQRYLPLRVREQLPPDORSRPDOR
SURLUXMHLRGYUHPHQDGRYUHPHQDUXLJUDQLFHNRQYHQFLMD
6WYDUDODWYRMHUDGQDWHUDSLMD]DUD]OLNXRGRELQRJUDGDNRMLQLMHYUOLQDVDPD
SRVHELMHUOHLXQXWDUVWUDKDSULVLOHLRWXHQMD
6WYDUDODWYRMHYHOLNLSRGYLJDSRGYLJWUDLUWYH
6WYDUDODWYRMHLYRWQLVWDYNRMHPMHJODYQLSUHGPHWXQDSUHHQMHLUD]YLMDQMH
RYMHNDVDPRJ
6WYDUDODWYRMHGDSDUDIUD]LUDPR.UOHXSLWDQMHOMXGVNHYROMHSUHPDWRPHL
SLWDQMHOMXGVNRJPRUDODGDNOHSRVYHORJLQRSLWDQMHOMXGVNRJDVWDYDSUHG
RWYRUHQLPSUREOHPRPGREUDL]ODOLMHSRJLUXQRJSUDYHGQRJL
QHSUDYHGQRJLVWLQLWRJLODQRJ



6WYDUDODWYRMHUDGQDWHUDSLMD]DUD]OLNXRGRELQRJUDGDNRMLQLMHYUOLQDVDPD
SRVHELMHUOHLXQXWDUVWUDKDSULVLOHLRWXHQMD
6WYDUDODWYRMHSURFHVXNRMHPWHQMD]DQRYLPLRVREQLPPDORSRPDOR
SURLUXMHLRGYUHPHQDGRYUHPHQDUXLJUDQLFHNRQYHQFLMD
6WYDUDODWYRMHRGUD]GXKRYQHVXSHULRUQRVWLEH]REYH]LYDQMDQDELORNDNYX
QRUPX
6WYDUDODNLUDGMHGRND]DQDJHQHULNDVXWLQDRYMHNDDNWUDDQMDVHEH
UDVFYDWRYMHNRYLKPRJXQRVWLLPRLRYMHNSRGUHXMHLJUXQMHQLKVLOD
VYRMRMYODVWLWRMPRLWNRVHYLHQHUDGXMHWRPHGDRGRQRJDWRPRH
L]JUDGLWLLWDYVYLMHWGDEXGHWYRUDFVYLMHWDQHJRVDPRWRPHGDLGDOMHOXWD
QDRNRORRQDNDYNDNDYMHQDGWLPMHGXKL]UHNDRVYRMHSURNOHWVWYR
6WYDUDODNLDVSHNWRYMHNDREXKYDDLQRYDWLYQRVWLLQYHQFLMX7HVH
RVRELWRVWLRLWXMXSULMHVYHJDNUR]L]XPLWHOMVWYR]QDQRVW ]QDQVWYHQD
RWNULD WHKQLNXDUKLWHNWXUXVOLNDUVWYRNQMLHYQRVWND]DOLWHLJOXPX
JOD]EXILOR]RILMXLGUXJHYLGRYHFLYLOL]DFLMHLNXOWXUH



6WYDUDODWYRNRGQDURGDNDRLNRGGMHWHWDLGMHODWQDRYMHNDL]YLUHL]
WMHVNREH

6WYDUDODWYRUD]YLMDLQWHJUDWLYQHVSRVREQRVWLOMXGLSUYHQVWYHQRQMLKRYXP
SREXXMHSURGXNWLYQXDNWLYQRVWNRMDMHSRGXGDUQDVOMXEDYOMXSUHPDLYRWX
NDRQHLPELRORNLGDQLP
6WYDUDQMHWUHEDELWLSURL]YRGSOD]PDWRUVNHVQDJHGXKDDQHSDVLYQR
NRPELQLUDQMHUXGQLKLODL]RUPDUD]QDQMD
6WYDUDRFHHVWRQD]LYDPRHQWX]LMDVWLPD=DUD]OLNXRGRVWDOLKOMXGL
HQWX]LMDVWMHVYRMHYUVQR]DOMXEOMHQRELHNRMHVXL]RWUHQDVYDRVMHWLODRQ
YLGLLRVMHDVYHMDVQLMH=DQMHJDMHVYLMHWVYHERJDWLMLLRQJDQDVWRML
SURGXELWLLQDLVYRML]UD]XVWYDUDODNRPLYRWX
6WYDUDRFLQLVXSR]YDQLVDVWUDKRSRWRYDQMHPSULKYDDMX]QDQMDQHJRGDX
QMLKVXPQMDMXMHUVXL]QDQMDVDPDSRVHELRJUDQLHQD
6YDNDVHQDNDQDVDVWRMLRGPDORNUHDWLYQRJXLYDQMDEH]NRMHJYROMLQHEL
QDUDVODNULOD
6YDNLMHRYMHNVYRMHYUVQRNUHDWLYQRELH QH RWNULYHQLXPMHWQLNLOL
VWYDUDRFQHHJQRYRJ7RMHGDNOHRVREDNRMDQDELORNRMRMUD]LQLRWNULMHLOL
VWYRULQHWRQRYRRULJLQDOQRHVWHWVNRMHGQRVWDYQRQHWRWRRSOHPHQMXMH
EOLQMHSULGRQRVLSRMHGLQFXLOLDNLWDYRPRYMHDQVWYX.UHDWLYQDMH
RVRED]QDWLHOMQDLQWHOHNWXDOQRUD]LJUDQDVLJXUQDXVHEHVSUHPQDQDUL]LNL
RGVXWQRVWVWUDKDRGQHXVSMHKDLSRJUHDNDRWYRUHQD]DQRYDLVNXVWYDL
WROHUDQWQD
6YDNLMHVWYDUDODNLXVSMHKUH]XOWDWERUEHL]PHXKWMHQMDLVWYDUDODNRJ
WDOHQWDVMHGQHVWUDQHLSRVWRMHLKXYMHWDL]UDDMQLKVUHGVWDYDLNRQYHQFLMDV
GUXJHVWUDQH8PQLUDGVWYDUDQMDLGHMHMHVWVWYDUDODNLDNWXSXQRPVPLVOX
ULMHL
6YDWNRMHSR]YDQGDQDRYRPVYLMHWXQHWRGRYUL
6YMHVQLPLWUDMQLPRGOXLYDQMHPRVYRMHPGMHORYDQMXRYMHNRVWYDUXMHVYRMX
VWYDUDODNXSUHGRGUHHQRVW
7NRQHWUDLXVNRURYLHQHHELWLWUDHQ

6WYDUDODWYRQHRVWDYOMDLVNOMXLYRSORGRYHXVDPOMHQLNLKVDQMDULMDQHJR
SR]LWLYQXPXGURVW]DPQRJDSRNROMHQMD2QRGUXJHSRNUHHQDDNWLYQRVWLQD
REQRYXQDSURPLOMDQMHQDSRNUHWPDQXDOQXYMHWLQXLUXNRYDQMH
SRMPRYLPD

6WYDUDODWYRSUHWSRVWDYOMDNUHWDQMHQDSULMHGXQHL]YMHVQR1RNDNRVYDNL
QRYLNRUDNVDGULRSDVQRVWRGQHXVSMHKDWRMHMHGDQRGUD]ORJD]DWRVHOMXGL
ERMHVORERGH

6WYDUDODWYRQLMHQLGHVQRQLOLMHYRYHXYLMHNXVUHGLQL

6WYDUDODWYRQLMHQLGHVQRQLOLMHYRYHXYLMHNXVUHGLQL

6WYDUDODWYRSUHWSRVWDYOMDNUHWDQMHQDSULMHGXQHL]YMHVQR1RNDNRVYDNL
QRYLNRUDNVDGULRSDVQRVWRGQHXVSMHKDWRMHMHGDQRGUD]ORJD]DWRVHOMXGL
ERMHVORERGH

6WYDUDODWYRQHRVWDYOMDLVNOMXLYRSORGRYHXVDPOMHQLNLKVDQMDULMDQHJR
SR]LWLYQXPXGURVW]DPQRJDSRNROMHQMD2QRGUXJHSRNUHHQDDNWLYQRVWLQD
REQRYXQDSURPLOMDQMHQDSRNUHWPDQXDOQXYMHWLQXLUXNRYDQMH
SRMPRYLPD

6WYDUDODWYRUD]YLMDLQWHJUDWLYQHVSRVREQRVWLOMXGLSUYHQVWYHQRQMLKRYXP
SREXXMHSURGXNWLYQXDNWLYQRVWNRMDMHSRGXGDUQDVOMXEDYOMXSUHPDLYRWX
NDRQHLPELRORNLGDQLP
6WYDUDQMHWUHEDELWLSURL]YRGSOD]PDWRUVNHVQDJHGXKDDQHSDVLYQR
NRPELQLUDQMHUXGQLKLODL]RUPDUD]QDQMD
6WYDUDRFHHVWRQD]LYDPRHQWX]LMDVWLPD=DUD]OLNXRGRVWDOLKOMXGL
HQWX]LMDVWMHVYRMHYUVQR]DOMXEOMHQRELHNRMHVXL]RWUHQDVYDRVMHWLODRQ
YLGLLRVMHDVYHMDVQLMH=DQMHJDMHVYLMHWVYHERJDWLMLLRQJDQDVWRML
SURGXELWLLQDLVYRML]UD]XVWYDUDODNRPLYRWX
6WYDUDRFLQLVXSR]YDQLVDVWUDKRSRWRYDQMHPSULKYDDMX]QDQMDQHJRGDX
QMLKVXPQMDMXMHUVXL]QDQMDVDPDSRVHELRJUDQLHQD
6YDNDVHQDNDQDVDVWRMLRGPDORNUHDWLYQRJXLYDQMDEH]NRMHJYROMLQHEL
QDUDVODNULOD
6YDNLMHRYMHNVYRMHYUVQRNUHDWLYQRELH QH RWNULYHQLXPMHWQLNLOL
VWYDUDRFQHHJQRYRJ7RMHGDNOHRVREDNRMDQDELORNRMRMUD]LQLRWNULMHLOL
VWYRULQHWRQRYRRULJLQDOQRHVWHWVNRMHGQRVWDYQRQHWRWRRSOHPHQMXMH
EOLQMHSULGRQRVLSRMHGLQFXLOLDNLWDYRPRYMHDQVWYX.UHDWLYQDMH
RVRED]QDWLHOMQDLQWHOHNWXDOQRUD]LJUDQDVLJXUQDXVHEHVSUHPQDQDUL]LNL
RGVXWQRVWVWUDKDRGQHXVSMHKDLSRJUHDNDRWYRUHQD]DQRYDLVNXVWYDL
WROHUDQWQD
6YDNLMHVWYDUDODNLXVSMHKUH]XOWDWERUEHL]PHXKWMHQMDLVWYDUDODNRJ
WDOHQWDVMHGQHVWUDQHLSRVWRMHLKXYMHWDL]UDDMQLKVUHGVWDYDLNRQYHQFLMDV
GUXJHVWUDQH8PQLUDGVWYDUDQMDLGHMHMHVWVWYDUDODNLDNWXSXQRPVPLVOX
ULMHL
6YDWNRMHSR]YDQGDQDRYRPVYLMHWXQHWRGRYUL
6YMHVQLPLWUDMQLPRGOXLYDQMHPRVYRMHPGMHORYDQMXRYMHNRVWYDUXMHVYRMX
VWYDUDODNXSUHGRGUHHQRVW
7NRQHWUDLXVNRURYLHQHHELWLWUDHQ

6WYDUDODWYRNRGQDURGDNDRLNRGGMHWHWDLGMHODWQDRYMHNDL]YLUHL]
WMHVNREH






6WYDUDODWYRNRGQDURGDNDRLNRGGMHWHWDLGMHODWQDRYMHNDL]YLUHL]
WMHVNREH

6WYDUDODWYRUD]YLMDLQWHJUDWLYQHVSRVREQRVWLOMXGLSUYHQVWYHQRQMLKRYXP
SREXXMHSURGXNWLYQXDNWLYQRVWNRMDMHSRGXGDUQDVOMXEDYOMXSUHPDLYRWX
NDRQHLPELRORNLGDQLP
6WYDUDQMHWUHEDELWLSURL]YRGSOD]PDWRUVNHVQDJHGXKDDQHSDVLYQR
NRPELQLUDQMHUXGQLKLODL]RUPDUD]QDQMD
6WYDUDRFHHVWRQD]LYDPRHQWX]LMDVWLPD=DUD]OLNXRGRVWDOLKOMXGL
HQWX]LMDVWMHVYRMHYUVQR]DOMXEOMHQRELHNRMHVXL]RWUHQDVYDRVMHWLODRQ
YLGLLRVMHDVYHMDVQLMH=DQMHJDMHVYLMHWVYHERJDWLMLLRQJDQDVWRML
SURGXELWLLQDLVYRML]UD]XVWYDUDODNRPLYRWX
6WYDUDRFLQLVXSR]YDQLVDVWUDKRSRWRYDQMHPSULKYDDMX]QDQMDQHJRGDX
QMLKVXPQMDMXMHUVXL]QDQMDVDPDSRVHELRJUDQLHQD
6YDNDVHQDNDQDVDVWRMLRGPDORNUHDWLYQRJXLYDQMDEH]NRMHJYROMLQHEL
QDUDVODNULOD
6YDNLMHRYMHNVYRMHYUVQRNUHDWLYQRELH QH RWNULYHQLXPMHWQLNLOL
VWYDUDRFQHHJQRYRJ7RMHGDNOHRVREDNRMDQDELORNRMRMUD]LQLRWNULMHLOL
VWYRULQHWRQRYRRULJLQDOQRHVWHWVNRMHGQRVWDYQRQHWRWRRSOHPHQMXMH
EOLQMHSULGRQRVLSRMHGLQFXLOLDNLWDYRPRYMHDQVWYX.UHDWLYQDMH
RVRED]QDWLHOMQDLQWHOHNWXDOQRUD]LJUDQDVLJXUQDXVHEHVSUHPQDQDUL]LNL
RGVXWQRVWVWUDKDRGQHXVSMHKDLSRJUHDNDRWYRUHQD]DQRYDLVNXVWYDL
WROHUDQWQD
6YDNLMHVWYDUDODNLXVSMHKUH]XOWDWERUEHL]PHXKWMHQMDLVWYDUDODNRJ
WDOHQWDVMHGQHVWUDQHLSRVWRMHLKXYMHWDL]UDDMQLKVUHGVWDYDLNRQYHQFLMDV
GUXJHVWUDQH8PQLUDGVWYDUDQMDLGHMHMHVWVWYDUDODNLDNWXSXQRPVPLVOX
ULMHL
6YDWNRMHSR]YDQGDQDRYRPVYLMHWXQHWRGRYUL
6YMHVQLPLWUDMQLPRGOXLYDQMHPRVYRMHPGMHORYDQMXRYMHNRVWYDUXMHVYRMX
VWYDUDODNXSUHGRGUHHQRVW
7NRQHWUDLXVNRURYLHQHHELWLWUDHQ

6WYDUDODWYRQHRVWDYOMDLVNOMXLYRSORGRYHXVDPOMHQLNLKVDQMDULMDQHJR
SR]LWLYQXPXGURVW]DPQRJDSRNROMHQMD2QRGUXJHSRNUHHQDDNWLYQRVWLQD
REQRYXQDSURPLOMDQMHQDSRNUHWPDQXDOQXYMHWLQXLUXNRYDQMH
SRMPRYLPD

6WYDUDODWYRSUHWSRVWDYOMDNUHWDQMHQDSULMHGXQHL]YMHVQR1RNDNRVYDNL
QRYLNRUDNVDGULRSDVQRVWRGQHXVSMHKDWRMHMHGDQRGUD]ORJD]DWRVHOMXGL
ERMHVORERGH

6WYDUDODWYRQLMHQLGHVQRQLOLMHYRYHXYLMHNXVUHGLQL

6WYDUDODWYRQLMHQLGHVQRQLOLMHYRYHXYLMHNXVUHGLQL

6WYDUDODWYRSUHWSRVWDYOMDNUHWDQMHQDSULMHGXQHL]YMHVQR1RNDNRVYDNL
QRYLNRUDNVDGULRSDVQRVWRGQHXVSMHKDWRMHMHGDQRGUD]ORJD]DWRVHOMXGL
ERMHVORERGH

6WYDUDODWYRQHRVWDYOMDLVNOMXLYRSORGRYHXVDPOMHQLNLKVDQMDULMDQHJR
SR]LWLYQXPXGURVW]DPQRJDSRNROMHQMD2QRGUXJHSRNUHHQDDNWLYQRVWLQD
REQRYXQDSURPLOMDQMHQDSRNUHWPDQXDOQXYMHWLQXLUXNRYDQMH
SRMPRYLPD

6WYDUDODWYRUD]YLMDLQWHJUDWLYQHVSRVREQRVWLOMXGLSUYHQVWYHQRQMLKRYXP
SREXXMHSURGXNWLYQXDNWLYQRVWNRMDMHSRGXGDUQDVOMXEDYOMXSUHPDLYRWX
NDRQHLPELRORNLGDQLP
6WYDUDQMHWUHEDELWLSURL]YRGSOD]PDWRUVNHVQDJHGXKDDQHSDVLYQR
NRPELQLUDQMHUXGQLKLODL]RUPDUD]QDQMD
6WYDUDRFHHVWRQD]LYDPRHQWX]LMDVWLPD=DUD]OLNXRGRVWDOLKOMXGL
HQWX]LMDVWMHVYRMHYUVQR]DOMXEOMHQRELHNRMHVXL]RWUHQDVYDRVMHWLODRQ
YLGLLRVMHDVYHMDVQLMH=DQMHJDMHVYLMHWVYHERJDWLMLLRQJDQDVWRML
SURGXELWLLQDLVYRML]UD]XVWYDUDODNRPLYRWX
6WYDUDRFLQLVXSR]YDQLVDVWUDKRSRWRYDQMHPSULKYDDMX]QDQMDQHJRGDX
QMLKVXPQMDMXMHUVXL]QDQMDVDPDSRVHELRJUDQLHQD
6YDNDVHQDNDQDVDVWRMLRGPDORNUHDWLYQRJXLYDQMDEH]NRMHJYROMLQHEL
QDUDVODNULOD
6YDNLMHRYMHNVYRMHYUVQRNUHDWLYQRELH QH RWNULYHQLXPMHWQLNLOL
VWYDUDRFQHHJQRYRJ7RMHGDNOHRVREDNRMDQDELORNRMRMUD]LQLRWNULMHLOL
VWYRULQHWRQRYRRULJLQDOQRHVWHWVNRMHGQRVWDYQRQHWRWRRSOHPHQMXMH
EOLQMHSULGRQRVLSRMHGLQFXLOLDNLWDYRPRYMHDQVWYX.UHDWLYQDMH
RVRED]QDWLHOMQDLQWHOHNWXDOQRUD]LJUDQDVLJXUQDXVHEHVSUHPQDQDUL]LNL
RGVXWQRVWVWUDKDRGQHXVSMHKDLSRJUHDNDRWYRUHQD]DQRYDLVNXVWYDL
WROHUDQWQD
6YDNLMHVWYDUDODNLXVSMHKUH]XOWDWERUEHL]PHXKWMHQMDLVWYDUDODNRJ
WDOHQWDVMHGQHVWUDQHLSRVWRMHLKXYMHWDL]UDDMQLKVUHGVWDYDLNRQYHQFLMDV
GUXJHVWUDQH8PQLUDGVWYDUDQMDLGHMHMHVWVWYDUDODNLDNWXSXQRPVPLVOX
ULMHL
6YDWNRMHSR]YDQGDQDRYRPVYLMHWXQHWRGRYUL
6YMHVQLPLWUDMQLPRGOXLYDQMHPRVYRMHPGMHORYDQMXRYMHNRVWYDUXMHVYRMX
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3UHGUDVXGDMHGLMHWHQH]QDQMD
3UHGUDVXGDMHXQDSULMHGGRQRHQVXGNRMLQDNRQVDVYLPVXSURWQLKLVNXVWDYD
QLVPRXVWDQMXL]PLMHQLWLRVRELWRHOMXGLNRMLVXELOLRGJDMDQLVWURJR
SUHWMHUDQRXYDDYDWLXJOHGQHRVREHLSULPDWLVYHWRVPDWUDMXQMLKRYLP
VWDYRYLPDLYUHGQRWDPD1HNULWLQRHVHRGQRVLWLSUHPDRVREDPDNRMH
LPDMXPR6YLMHWLPVHLQLGLYOMLLRSDVDQ=DWRVXQHWUSHOMLYLSUHPD
SRMHGLQFLPDLVNXSLQDPDNRMHVHQHSRQDDMXXVNODGXVSULKYDHQLP
SUDYLOLPDWHXJURDYDMXQMLKRYRVMHDM]DUHGLLVSUDYQRVW.UXWL]DWLUDODNLL
DXWRULWDUDQRGJRMXFMHSOMXMHYHUDQRXGMHWHWXXYMHUHQMHGDVXYDQLMHGLQR
PRLSRORDMWHGDVXUD]XPLXYMHUDYDQMHPDQMHYULMHGQLRGXSRWUHEHVLOH
7DNYDLQGLYLGXDVXPQMDVDVWUDKRPMHUMHQHVLJXUQDLLPDVXSURWQHSRJOHGH
]ERJVWUDKDRGND]QH3RVOMHGLFDMHGDWDNDYRYMHNQHUD]UMHDYDVXPQMHLQH
XNODQMDRSDVQRVW1DVWDMHWUDMDQRVMHDMQHVLJXUQRVWLWRVHRGUDYDNDR
QHWUSHOMLYRVWSUHPDVODELPD
3UHGUDVXGHVHXJODYDPDOMXGLMDYOMDMXNDRUHDNFLMHQDXQXWUDQMHLYDQMVNH
NRQIOLNWH
6XGMHPRJXHRERULWLDOLQHLSUHGUDVXGX
6YLOMXGLLPDMXVYRMXVODEXVWUDQXVYRMHSUHGUDVXGH
7NRYMHUXMHGDFUSLL]XGLFUSLSRYUHPHQRL]PXWQRJL]YRUDSUHGUDVXGH
8NRULMHQXSUHGUDVXGDVXQHVLJXUQRVWSRWLWHQRVWLVWUDKSUHGQHLP
UD]OLLWLP
9HLQDOMXGLPQRJRODNHVKYDDQHGRVWDWNHGUXJLKOMXGLQHJROLVYRMH
YODVWLWH6YDNRRSUHGMHOMHQMHNRMHELRYLVLORRQDLPSUHGUDVXGDPDLOL
SRVHEQLPVNORQRVWLPDVLJXUQRVHQHELPRJORRGUDWL






%RUED]DVORERGXRYMHNDLQLMHQLWDGUXJRQHJRERUED]DRVORERHQMHRG
SUHGUDVXGD
*ODYQLVXX]URFLSUHGUDVXGDRSRQDDQMHQDYLNDLVNORQRVW
,PDOMXGLNRMLVXSUHJOXSLDNL]DSUHGUDVXGX.DNYDOLMHWRDORVQDHSRKDX
NRMRMMHODNHUD]ELWLDWRPQHJRSUHGUDVXGX
1DLVXVXGRYLSXQLSUHGUDVXGDMHULYLPRXGUXWYXNRMHSRLYDQD
VWXSRYLPDSULYDWQRJYODVQLWYDSURILWDLVLOH6WMHFDWLSRVMHGRYDWLLVWYDUDWL
SURILWVXVYHWDLQHRWXLYDSUDYDSRMHGLQFDXLQGXVWULMVNRPGUXWYXEH]
RE]LUDRGDNOHGRYODVQLWYRSRWMHH3LWDQMHMHPHXWLPNDNRLYMHWLEH]
VWMHFDQMDLNDNYRJSRVMHGRYDQMD
1LNDGQLMHNDVQRQDSXVWLWLSUHGUDVXGH
2VORERGLVHSUHGUDVXGDLSUD]QRYMHUMD
3UHGUDVXGDL]YLUHL]RVREQLKQHGRVWDWDNDWHNUXWRJRGJRMDDRGUDYDVHX
SUHWMHUDQRPSRWRYDQMXDXWRULWHWXLQHSULMDWHOMVWYDSUHPDVYLPDNRMLVX
GUXJDLMLLVODELMLSD]DWRLLGHDOQLNULYFL]DVYH
3UHGUDVXGDMHGLMHWHQH]QDQMD
3UHGUDVXGDMHXQDSULMHGGRQRHQVXGNRMLQDNRQVDVYLPVXSURWQLKLVNXVWDYD
QLVPRXVWDQMXL]PLMHQLWLRVRELWRHOMXGLNRMLVXELOLRGJDMDQLVWURJR
SUHWMHUDQRXYDDYDWLXJOHGQHRVREHLSULPDWLVYHWRVPDWUDMXQMLKRYLP
VWDYRYLPDLYUHGQRWDPD1HNULWLQRHVHRGQRVLWLSUHPDRVREDPDNRMH
LPDMXPR6YLMHWLPVHLQLGLYOMLLRSDVDQ=DWRVXQHWUSHOMLYLSUHPD
SRMHGLQFLPDLVNXSLQDPDNRMHVHQHSRQDDMXXVNODGXVSULKYDHQLP
SUDYLOLPDWHXJURDYDMXQMLKRYRVMHDM]DUHGLLVSUDYQRVW.UXWL]DWLUDODNLL
DXWRULWDUDQRGJRMXFMHSOMXMHYHUDQRXGMHWHWXXYMHUHQMHGDVXYDQLMHGLQR
PRLSRORDMWHGDVXUD]XPLXYMHUDYDQMHPDQMHYULMHGQLRGXSRWUHEHVLOH
7DNYDLQGLYLGXDVXPQMDVDVWUDKRPMHUMHQHVLJXUQDLLPDVXSURWQHSRJOHGH
]ERJVWUDKDRGND]QH3RVOMHGLFDMHGDWDNDYRYMHNQHUD]UMHDYDVXPQMHLQH
XNODQMDRSDVQRVW1DVWDMHWUDMDQRVMHDMQHVLJXUQRVWLWRVHRGUDYDNDR
QHWUSHOMLYRVWSUHPDVODELPD
3UHGUDVXGHVHXJODYDPDOMXGLMDYOMDMXNDRUHDNFLMHQDXQXWUDQMHLYDQMVNH
NRQIOLNWH
6XGMHPRJXHRERULWLDOLQHLSUHGUDVXGX
6YLOMXGLLPDMXVYRMXVODEXVWUDQXVYRMHSUHGUDVXGH
7NRYMHUXMHGDFUSLL]XGLFUSLSRYUHPHQRL]PXWQRJL]YRUDSUHGUDVXGH
8NRULMHQXSUHGUDVXGDVXQHVLJXUQRVWSRWLWHQRVWLVWUDKSUHGQHLP
UD]OLLWLP
9HLQDOMXGLPQRJRODNHVKYDDQHGRVWDWNHGUXJLKOMXGLQHJROLVYRMH
YODVWLWH6YDNRRSUHGMHOMHQMHNRMHELRYLVLORRQDLPSUHGUDVXGDPDLOL
SRVHEQLPVNORQRVWLPDVLJXUQRVHQHELPRJORRGUDWL

%RUED]DVORERGXRYMHNDLQLMHQLWDGUXJRQHJRERUED]DRVORERHQMHRG
SUHGUDVXGD
*ODYQLVXX]URFLSUHGUDVXGDRSRQDDQMHQDYLNDLVNORQRVW
,PDOMXGLNRMLVXSUHJOXSLDNL]DSUHGUDVXGX.DNYDOLMHWRDORVQDHSRKDX
NRMRMMHODNHUD]ELWLDWRPQHJRSUHGUDVXGX
1DLVXVXGRYLSXQLSUHGUDVXGDMHULYLPRXGUXWYXNRMHSRLYDQD
VWXSRYLPDSULYDWQRJYODVQLWYDSURILWDLVLOH6WMHFDWLSRVMHGRYDWLLVWYDUDWL
SURILWVXVYHWDLQHRWXLYDSUDYDSRMHGLQFDXLQGXVWULMVNRPGUXWYXEH]
RE]LUDRGDNOHGRYODVQLWYRSRWMHH3LWDQMHMHPHXWLPNDNRLYMHWLEH]
VWMHFDQMDLNDNYRJSRVMHGRYDQMD
1LNDGQLMHNDVQRQDSXVWLWLSUHGUDVXGH
2VORERGLVHSUHGUDVXGDLSUD]QRYMHUMD
3UHGUDVXGDL]YLUHL]RVREQLKQHGRVWDWDNDWHNUXWRJRGJRMDDRGUDYDVHX
SUHWMHUDQRPSRWRYDQMXDXWRULWHWXLQHSULMDWHOMVWYDSUHPDVYLPDNRMLVX
GUXJDLMLLVODELMLSD]DWRLLGHDOQLNULYFL]DVYH
3UHGUDVXGDMHGLMHWHQH]QDQMD
3UHGUDVXGDMHXQDSULMHGGRQRHQVXGNRMLQDNRQVDVYLPVXSURWQLKLVNXVWDYD
QLVPRXVWDQMXL]PLMHQLWLRVRELWRHOMXGLNRMLVXELOLRGJDMDQLVWURJR
SUHWMHUDQRXYDDYDWLXJOHGQHRVREHLSULPDWLVYHWRVPDWUDMXQMLKRYLP
VWDYRYLPDLYUHGQRWDPD1HNULWLQRHVHRGQRVLWLSUHPDRVREDPDNRMH
LPDMXPR6YLMHWLPVHLQLGLYOMLLRSDVDQ=DWRVXQHWUSHOMLYLSUHPD
SRMHGLQFLPDLVNXSLQDPDNRMHVHQHSRQDDMXXVNODGXVSULKYDHQLP
SUDYLOLPDWHXJURDYDMXQMLKRYRVMHDM]DUHGLLVSUDYQRVW.UXWL]DWLUDODNLL
DXWRULWDUDQRGJRMXFMHSOMXMHYHUDQRXGMHWHWXXYMHUHQMHGDVXYDQLMHGLQR
PRLSRORDMWHGDVXUD]XPLXYMHUDYDQMHPDQMHYULMHGQLRGXSRWUHEHVLOH
7DNYDLQGLYLGXDVXPQMDVDVWUDKRPMHUMHQHVLJXUQDLLPDVXSURWQHSRJOHGH
]ERJVWUDKDRGND]QH3RVOMHGLFDMHGDWDNDYRYMHNQHUD]UMHDYDVXPQMHLQH
XNODQMDRSDVQRVW1DVWDMHWUDMDQRVMHDMQHVLJXUQRVWLWRVHRGUDYDNDR
QHWUSHOMLYRVWSUHPDVODELPD
3UHGUDVXGHVHXJODYDPDOMXGLMDYOMDMXNDRUHDNFLMHQDXQXWUDQMHLYDQMVNH
NRQIOLNWH
6XGMHPRJXHRERULWLDOLQHLSUHGUDVXGX
6YLOMXGLLPDMXVYRMXVODEXVWUDQXVYRMHSUHGUDVXGH
7NRYMHUXMHGDFUSLL]XGLFUSLSRYUHPHQRL]PXWQRJL]YRUDSUHGUDVXGH
8NRULMHQXSUHGUDVXGDVXQHVLJXUQRVWSRWLWHQRVWLVWUDKSUHGQHLP
UD]OLLWLP
9HLQDOMXGLPQRJRODNHVKYDDQHGRVWDWNHGUXJLKOMXGLQHJROLVYRMH
YODVWLWH6YDNRRSUHGMHOMHQMHNRMHELRYLVLORRQDLPSUHGUDVXGDPDLOL
SRVHEQLPVNORQRVWLPDVLJXUQRVHQHELPRJORRGUDWL



 .RULVWQHOHLXRSRQDDQMXYHWXPDHQMXWUDGLFLMH
p
6KYDWLPRYHMHGQRPGDMHHPRFLRQDOQLNXOWWUDGLFLMHVDPRREOLNQDH
GXKRYQHOLMHQRVWL
7UDGLFLMDMHQDVLOQLQDVWDYDN]DYUHQHSULH7UDGLFLMDMHSRWSRUDQMPRL
UDVXLYDQMD
7UDGLFLMDMHSURLUHQMHL]ERUQRJSUDYD7UDGLFLMD]QDLJODVRYDWL]D
QDMQHSR]QDWLMXRGVYLKNODVDQDHSUHWNH7UDGLFLMDMHGHPRNUDFLMDPUWYLK
7UDGLFLMDMHVDXYDQLQDSUHGDNQDSUHGDNMHQDVWDYDNWUDGLFLMH
7UDGLFLMDQLMHXYDQMHSHSHODYHUDVSLULYDQMHSODPHQD
7UDGLFLMHVXNDRNDPHQRNRYUDWD
9HOLNDMHLNRQ]HUYDWLYQDPRWUDGLFLMHQDVYLPLGHRORNLPSRGUXMLPD
p'DQDVMHGYDGDMHQHWRUHDOLVWLQLMHQHJRXWRSLMD
o8WYDUHVXGDOHL]JRYRU]DQHNHRGQDMSUHLKWHPDOMXGVNLKUD]PLOMDQMD
p%H]XYMHWDLRJUDQLHQMDLVSRYLMHGDPSRX]GDQRVWXPLOMHQMXLGMHORYDQMX
GREUR]QDMXLGDSULWRPQHXELWLSRWHHQ]DEOXGDLSURWXUMHMD
HVWRYLHNRULVWLLWDQMHGREURSLVDQLK]DEOXGDQHJRORHEH]OLQRL]UDHQLK
LVWLQD
1HPD]DEOXGDNRMHVXEH]RSDVQHEXGXLGDVYDND]DEOXGDQRVLXVHELRWURY
=DEOXGDELVHPRJODGHILQLUDWLNDRQHSRWSXQDLVWLQD,]DVYDNH]DEOXGHVWRML
RYMHN
-HGLQRVUHGVWYR]DL]EMHJDYDQMH]DEOXGHMH]QDQMH.DGQHPDNRQDQRJUHGD
QHPDGHILQLWLYQRJXNODQMDQMDVSR]QDWLK]DEOXGD
.RMDMHWUDJLQD]DEOXGDXPULMHWL]DQHNXVWYDUXPMHVWR]DQMXLYMHWL
0RGHUQDMH]DEOXGDGDRGJRMHPQHNRPGUXJRPHPRHPRGDWLRQRWRPL
QHPDPR
1DMHDLQDMRSDVQLMD]DEOXGDMHPLVOLWLGDXYLMHNMHGLQRPLSULPMHXMHPR
QHNHVWYDUL
1DVXSURWLVWLQLVWRML]DEOXGDNDRLOX]LMDXPDQDVXSURWUHDOQRVWQDOD]LVH
SULYLGNDRLOX]LMDUD]XPD
1LQDMWHH]DEOXGHQLVXX]DOXGQHRQHVYHVOXHSURLDYDQMXLVWLQH
2GVYLK]DPLVOLYLK]DEOXGDXYLMHNMHQDMODNHRERULWLLVWLQX
2QDMWNRMHX]DEOXGLXVWULQRP]DPMHQMXMHLVWLQXLVQDJXNRMHPXQHGRVWDMX
2QDMWNRPLVOLGDMHL]GLJQXWL]QDGVLWXDFLMHHVWRXVWYDUQRVWLVWRMLVDVWUDQH
2QRPHWNRHVWRXND]XMHQHSURPLOMHQRSRWRYDQMHSUHPDVWDULP]DNRQLPD
RELDMLPDLUHOLJLMDPDPRHPR]DKYDOLWLVYH]ORRYRJDVYLMHWD

p.RULVWQHOHLXRSRQDDQMXYHWXPDHQMXWUDGLFLMH
6KYDWLPRYHMHGQRPGDMHHPRFLRQDOQLNXOWWUDGLFLMHVDPRREOLNQDH
GXKRYQHOLMHQRVWL
7UDGLFLMDMHQDVLOQLQDVWDYDN]DYUHQHSULH7UDGLFLMDMHSRWSRUDQMPRL
UDVXLYDQMD
7UDGLFLMDMHSURLUHQMHL]ERUQRJSUDYD7UDGLFLMD]QDLJODVRYDWL]D
QDMQHSR]QDWLMXRGVYLKNODVDQDHSUHWNH7UDGLFLMDMHGHPRNUDFLMDPUWYLK
7UDGLFLMDMHVDXYDQLQDSUHGDNQDSUHGDNMHQDVWDYDNWUDGLFLMH
7UDGLFLMDQLMHXYDQMHSHSHODYHUDVSLULYDQMHSODPHQD
7UDGLFLMHVXNDRNDPHQRNRYUDWD
9HOLNDMHLNRQ]HUYDWLYQDPRWUDGLFLMHQDVYLPLGHRORNLPSRGUXMLPD
p'DQDVMHGYDGDMHQHWRUHDOLVWLQLMHQHJRXWRSLMD
o8WYDUHVXGDOHL]JRYRU]DQHNHRGQDMSUHLKWHPDOMXGVNLKUD]PLOMDQMD
p%H]XYMHWDLRJUDQLHQMDLVSRYLMHGDPSRX]GDQRVWXPLOMHQMXLGMHORYDQMX
GREUR]QDMXLGDSULWRPQHXELWLSRWHHQ]DEOXGDLSURWXUMHMD
HVWRYLHNRULVWLLWDQMHGREURSLVDQLK]DEOXGDQHJRORHEH]OLQRL]UDHQLK
LVWLQD
1HPD]DEOXGDNRMHVXEH]RSDVQHEXGXLGDVYDND]DEOXGDQRVLXVHELRWURY
=DEOXGDELVHPRJODGHILQLUDWLNDRQHSRWSXQDLVWLQD,]DVYDNH]DEOXGHVWRML
RYMHN
-HGLQRVUHGVWYR]DL]EMHJDYDQMH]DEOXGHMH]QDQMH.DGQHPDNRQDQRJUHGD
QHPDGHILQLWLYQRJXNODQMDQMDVSR]QDWLK]DEOXGD
.RMDMHWUDJLQD]DEOXGDXPULMHWL]DQHNXVWYDUXPMHVWR]DQMXLYMHWL
0RGHUQDMH]DEOXGDGDRGJRMHPQHNRPGUXJRPHPRHPRGDWLRQRWRPL
QHPDPR
1DMHDLQDMRSDVQLMD]DEOXGDMHPLVOLWLGDXYLMHNMHGLQRPLSULPMHXMHPR
QHNHVWYDUL
1DVXSURWLVWLQLVWRML]DEOXGDNDRLOX]LMDXPDQDVXSURWUHDOQRVWQDOD]LVH
SULYLGNDRLOX]LMDUD]XPD
1LQDMWHH]DEOXGHQLVXX]DOXGQHRQHVYHVOXHSURLDYDQMXLVWLQH
2GVYLK]DPLVOLYLK]DEOXGDXYLMHNMHQDMODNHRERULWLLVWLQX
2QDMWNRMHX]DEOXGLXVWULQRP]DPMHQMXMHLVWLQXLVQDJXNRMHPXQHGRVWDMX
2QDMWNRPLVOLGDMHL]GLJQXWL]QDGVLWXDFLMHHVWRXVWYDUQRVWLVWRMLVDVWUDQH
 QRPHWNRHVWRXND]XMHQHSURPLOMHQRSRWRYDQMHSUHPDVWDULP]DNRQLPD
2
RELDMLPDLUHOLJLMDPDPRHPR]DKYDOLWLVYH]ORRYRJDVYLMHWD





 .RULVWQHOHLXRSRQDDQMXYHWXPDHQMXWUDGLFLMH
p
6KYDWLPRYHMHGQRPGDMHHPRFLRQDOQLNXOWWUDGLFLMHVDPRREOLNQDH
GXKRYQHOLMHQRVWL
7UDGLFLMDMHQDVLOQLQDVWDYDN]DYUHQHSULH7UDGLFLMDMHSRWSRUDQMPRL
UDVXLYDQMD
7UDGLFLMDMHSURLUHQMHL]ERUQRJSUDYD7UDGLFLMD]QDLJODVRYDWL]D
QDMQHSR]QDWLMXRGVYLKNODVDQDHSUHWNH7UDGLFLMDMHGHPRNUDFLMDPUWYLK
7UDGLFLMDMHVDXYDQLQDSUHGDNQDSUHGDNMHQDVWDYDNWUDGLFLMH
7UDGLFLMDQLMHXYDQMHSHSHODYHUDVSLULYDQMHSODPHQD
7UDGLFLMHVXNDRNDPHQRNRYUDWD
9HOLNDMHLNRQ]HUYDWLYQDPRWUDGLFLMHQDVYLPLGHRORNLPSRGUXMLPD
p'DQDVMHGYDGDMHQHWRUHDOLVWLQLMHQHJRXWRSLMD
o8WYDUHVXGDOHL]JRYRU]DQHNHRGQDMSUHLKWHPDOMXGVNLKUD]PLOMDQMD
p%H]XYMHWDLRJUDQLHQMDLVSRYLMHGDPSRX]GDQRVWXPLOMHQMXLGMHORYDQMX
GREUR]QDMXLGDSULWRPQHXELWLSRWHHQ]DEOXGDLSURWXUMHMD
HVWRYLHNRULVWLLWDQMHGREURSLVDQLK]DEOXGDQHJRORHEH]OLQRL]UDHQLK
LVWLQD
1HPD]DEOXGDNRMHVXEH]RSDVQHEXGXLGDVYDND]DEOXGDQRVLXVHELRWURY
=DEOXGDELVHPRJODGHILQLUDWLNDRQHSRWSXQDLVWLQD,]DVYDNH]DEOXGHVWRML
RYMHN
-HGLQRVUHGVWYR]DL]EMHJDYDQMH]DEOXGHMH]QDQMH.DGQHPDNRQDQRJUHGD
QHPDGHILQLWLYQRJXNODQMDQMDVSR]QDWLK]DEOXGD
.RMDMHWUDJLQD]DEOXGDXPULMHWL]DQHNXVWYDUXPMHVWR]DQMXLYMHWL
0RGHUQDMH]DEOXGDGDRGJRMHPQHNRPGUXJRPHPRHPRGDWLRQRWRPL
QHPDPR
1DMHDLQDMRSDVQLMD]DEOXGDMHPLVOLWLGDXYLMHNMHGLQRPLSULPMHXMHPR
QHNHVWYDUL
1DVXSURWLVWLQLVWRML]DEOXGDNDRLOX]LMDXPDQDVXSURWUHDOQRVWQDOD]LVH
SULYLGNDRLOX]LMDUD]XPD
1LQDMWHH]DEOXGHQLVXX]DOXGQHRQHVYHVOXHSURLDYDQMXLVWLQH
2GVYLK]DPLVOLYLK]DEOXGDXYLMHNMHQDMODNHRERULWLLVWLQX
2QDMWNRMHX]DEOXGLXVWULQRP]DPMHQMXMHLVWLQXLVQDJXNRMHPXQHGRVWDMX
2QDMWNRPLVOLGDMHL]GLJQXWL]QDGVLWXDFLMHHVWRXVWYDUQRVWLVWRMLVDVWUDQH
2QRPHWNRHVWRXND]XMHQHSURPLOMHQRSRWRYDQMHSUHPDVWDULP]DNRQLPD
RELDMLPDLUHOLJLMDPDPRHPR]DKYDOLWLVYH]ORRYRJDVYLMHWD



p.RULVWQHOHLXRSRQDDQMXYHWXPDHQMXWUDGLFLMH
6KYDWLPRYHMHGQRPGDMHHPRFLRQDOQLNXOWWUDGLFLMHVDPRREOLNQDH
GXKRYQHOLMHQRVWL
7UDGLFLMDMHQDVLOQLQDVWDYDN]DYUHQHSULH7UDGLFLMDMHSRWSRUDQMPRL
UDVXLYDQMD
7UDGLFLMDMHSURLUHQMHL]ERUQRJSUDYD7UDGLFLMD]QDLJODVRYDWL]D
QDMQHSR]QDWLMXRGVYLKNODVDQDHSUHWNH7UDGLFLMDMHGHPRNUDFLMDPUWYLK
7UDGLFLMDMHVDXYDQLQDSUHGDNQDSUHGDNMHQDVWDYDNWUDGLFLMH
7UDGLFLMDQLMHXYDQMHSHSHODYHUDVSLULYDQMHSODPHQD
7UDGLFLMHVXNDRNDPHQRNRYUDWD
9HOLNDMHLNRQ]HUYDWLYQDPRWUDGLFLMHQDVYLPLGHRORNLPSRGUXMLPD
p'DQDVMHGYDGDMHQHWRUHDOLVWLQLMHQHJRXWRSLMD
o8WYDUHVXGDOHL]JRYRU]DQHNHRGQDMSUHLKWHPDOMXGVNLKUD]PLOMDQMD
p%H]XYMHWDLRJUDQLHQMDLVSRYLMHGDPSRX]GDQRVWXPLOMHQMXLGMHORYDQMX
GREUR]QDMXLGDSULWRPQHXELWLSRWHHQ]DEOXGDLSURWXUMHMD
HVWRYLHNRULVWLLWDQMHGREURSLVDQLK]DEOXGDQHJRORHEH]OLQRL]UDHQLK
LVWLQD
1HPD]DEOXGDNRMHVXEH]RSDVQHEXGXLGDVYDND]DEOXGDQRVLXVHELRWURY
=DEOXGDELVHPRJODGHILQLUDWLNDRQHSRWSXQDLVWLQD,]DVYDNH]DEOXGHVWRML
RYMHN
-HGLQRVUHGVWYR]DL]EMHJDYDQMH]DEOXGHMH]QDQMH.DGQHPDNRQDQRJUHGD
QHPDGHILQLWLYQRJXNODQMDQMDVSR]QDWLK]DEOXGD
.RMDMHWUDJLQD]DEOXGDXPULMHWL]DQHNXVWYDUXPMHVWR]DQMXLYMHWL
0RGHUQDMH]DEOXGDGDRGJRMHPQHNRPGUXJRPHPRHPRGDWLRQRWRPL
QHPDPR
1DMHDLQDMRSDVQLMD]DEOXGDMHPLVOLWLGDXYLMHNMHGLQRPLSULPMHXMHPR
QHNHVWYDUL
1DVXSURWLVWLQLVWRML]DEOXGDNDRLOX]LMDXPDQDVXSURWUHDOQRVWQDOD]LVH
SULYLGNDRLOX]LMDUD]XPD
1LQDMWHH]DEOXGHQLVXX]DOXGQHRQHVYHVOXHSURLDYDQMXLVWLQH
2GVYLK]DPLVOLYLK]DEOXGDXYLMHNMHQDMODNHRERULWLLVWLQX
2QDMWNRMHX]DEOXGLXVWULQRP]DPMHQMXMHLVWLQXLVQDJXNRMHPXQHGRVWDMX
2QDMWNRPLVOLGDMHL]GLJQXWL]QDGVLWXDFLMHHVWRXVWYDUQRVWLVWRMLVDVWUDQH
 QRPHWNRHVWRXND]XMHQHSURPLOMHQRSRWRYDQMHSUHPDVWDULP]DNRQLPD
2
RELDMLPDLUHOLJLMDPDPRHPR]DKYDOLWLVYH]ORRYRJDVYLMHWD



3RVWRMLOLVMHQD]DEOXGH"
3RWRMHQHVWDORMHGQH]DEOXGHOMXGLXVNRURYLHQHVKYDDMXNDNRVHPRJORX
QMXYMHURYDWL

6YDQDMYLDGRVWLJQXDYUOLQHNDRLQDMYHD]ORGMHODVXLQGLYLGXDOQLWRMH
]DMHGQLFDYHDWRYLHLGHQDWHWXLQGLYLGXDOQRVWLSRPRXNRQ]HUYDWLYQRVWLL
SUHGUDVXGDDWLPHVHJXLMHGLQLL]YRUPRUDOQRJLGXKRYQRJQDSUHWND
]DMHGQLFH1DVWXSDPRUDOQRSURSDGDQMHGUXWYD
RYMHNNRMLQHPDYUOLQDQHPRHGXJRSDWLWLQHPRHVHGXJRUDGRYDWL
0RUDODQRYMHNQDOD]L]DGRYROMVWYRXVYRMRMYUOLQL0XGUDFVPDWUDYUOLQX
MHGLQRPQDJUDGRP
'MHORYDWLDSVROXWQRL]YUOLQHQLMHXQDPDQLWDGUXJRQHJRSRGYRGVWYRP
UD]XPDGMHORYDWLLYMHWLLRGUDYDWLVYRMHELH
,]VWYDUDODWYDL]UDVWDYUOLQDRVMHDMEULJHGDMHQHWNRLOLQHWRYDQR7DNYD
DNWLYQRVWRVLJXUDYDUD]YRMLNRQWLQXLWHWNXOWXUHLFLYLOL]DFLMH
.DGSODQLUDPRSRWRPVWYRPRUDPRLPDWLQDXPXGDYUOLQDQLMHQDVOMHGQD
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VDPRVYLMHVWVDPRVYODGDYDQMHVDYMHVWVKYDDQMHVLJXUQRVWVNURPQRVW
VQDJDVROLGDUQRVWVSUHWQRVWXHQMHXVSRUHLYDQMHXYMHUDYDQMH
]DKYDOQRVW]UHORVW





6DPRMHPDOLEURMOMXGLGRYROMQRVNURPDQNDNRELSRGQLRGDLKVHLVSUDYQR
SURFLMHQL
6NURPDQRYMHNPRHGRELWLVYHGRELWLDRKROLFDVYHL]JXELWLMHUVNURPQRVW
XYLMHNQDLOD]LQDYHOLNRGXQRVWDRKRORVWQD]DYLVW
6NURPDQMHXYLMHNYHGDUDXVUFXRKRORJDRYMHNDMH]DYLVWLJQMHY
6NURPQRVWMHRVRELQDNRMDSRWMHHRGVYLMHVWLRYODVWLWRMPRL
6NURPQRVWMHSRHWDNUD]XPD
6NURPQRVWMHYUOLQDPODNRQMD8RYMHNDQLMHQLWDNUKNLMHRGQMHJRYH
VNURPQRVWLLGREURQDPMHUQRVWL
6NURPQRVWOMXGHSRQHNDGGRYRGLGRYUKRYDQDNRMHLKGUVNRVWQLNDGDQHEL
X]GLJOD
6NURPQRVWQLMHSRGFMHQMLYDQMHQDVVDPLKYHSRWRYDQMHGUXJLK6NURPQD
RVREDMHSXQDSRWRYDQMD
6YLYHOLNLOMXGLVXVNURPQL
p%ODJRRQRPHWNRMHPDORMDLPHXVODELPD7RPMDHPSRPDJDWHVYL
VODELLGDEXGHMRMDL
1HWUXGLVHRNRRQRJWRMHL]QDGWYRMHVQDJHMHULRQRHPXVXWHXLOL
YHMHSUHJROHPR]DXPOMXGVNL6ODERVWMHVQDJHWRYMHUXMHMHGLQRXVQDJX
6YLMHVWRVQD]LSRYHDYDQDXVQDJX
LYLLPDMXGRYROMQRVQDJHGDRGVLMHNXVYRMXVQDJH
p6ROLGDUQRVWMHVYMHVQDVSUHPQRVWRJUDQLDYDQMHPYODVWLWHVORERGHSURLULWL
VORERGXGUXJLKVROLGDUQRVWVHQHPRHQDUHLYDWLDOLMXMHSRWUHEQR
SUREXGLWLLPRWLYLUDWL
6YLOMXGLWUHEDMXSRPRL]DYLVHMHGQLRGGUXJLK/MXGVNDMHVROLGDUQRVWQXDQ
XYMHWGDVHELORNRMLSRMHGLQDFRVWYDUL
p9UKXQDFMHVSUHWQRVWLXWRPHGDMH]QDPRVDNULWL
p$NRQLWDQH]QDPRUDVYHPXYMHURYDWL
$NRHOLQHWRQDXLWLQLNDGDQLVLQH]DSRVOHQ
'DQDQMLGDQXHQLNMHMXHUDQMHJGDQD
1H]JRGQRMHNRGXHQMDWRVD]QDQMHPUDVWHLGDVNDNRMXLPDPRSUHG
JODYRP
1LVLVHQDXHQURGLR
2QDMWNRSUHVWDQHXLWLMHVWDUELRRQGYDGHVHWLOLRVDPGHVHWJRGLQD2QDMWNR
QDVWDYLXLWLMHPODGELRRQGYDGHVHWLOLRVDPGHVHWJRGLQD
2QLNRML]QDMXGREURMHGDVHVMHWHRQLNRMHQH]QDMXQHNDXH

2QLNRML]QDMXGREURMHGDVHVMHWHRQLNRMHQH]QDMXQHNDXH
6DPRMHPDOLEURMOMXGLGRYROMQRVNURPDQNDNRELSRGQLRGDLKVHLVSUDYQR
SURFLMHQL
6NURPDQRYMHNPRHGRELWLVYHGRELWLDRKROLFDVYHL]JXELWLMHUVNURPQRVW
XYLMHNQDLOD]LQDYHOLNRGXQRVWDRKRORVWQD]DYLVW
6NURPDQMHXYLMHNYHGDUDXVUFXRKRORJDRYMHNDMH]DYLVWLJQMHY
6NURPQRVWMHRVRELQDNRMDSRWMHHRGVYLMHVWLRYODVWLWRMPRL
6NURPQRVWMHSRHWDNUD]XPD
6NURPQRVWMHYUOLQDPODNRQMD8RYMHNDQLMHQLWDNUKNLMHRGQMHJRYH
VNURPQRVWLLGREURQDPMHUQRVWL
6NURPQRVWOMXGHSRQHNDGGRYRGLGRYUKRYDQDNRMHLKGUVNRVWQLNDGDQHEL
X]GLJOD
6NURPQRVWQLMHSRGFMHQMLYDQMHQDVVDPLKYHSRWRYDQMHGUXJLK6NURPQD
RVREDMHSXQDSRWRYDQMD
6YLYHOLNLOMXGLVXVNURPQL
p%ODJRRQRPHWNRMHPDORMDLPHXVODELPD7RPMDHPSRPDJDWHVYL
VODELLGDEXGHMRMDL
1HWUXGLVHRNRRQRJWRMHL]QDGWYRMHVQDJHMHULRQRHPXVXWHXLOL
YHMHSUHJROHPR]DXPOMXGVNL6ODERVWMHVQDJHWRYMHUXMHMHGLQRXVQDJX
6YLMHVWRVQD]LSRYHDYDQDXVQDJX
LYLLPDMXGRYROMQRVQDJHGDRGVLMHNXVYRMXVQDJH
p6ROLGDUQRVWMHVYMHVQDVSUHPQRVWRJUDQLDYDQMHPYODVWLWHVORERGHSURLULWL
VORERGXGUXJLKVROLGDUQRVWVHQHPRHQDUHLYDWLDOLMXMHSRWUHEQR
SUREXGLWLLPRWLYLUDWL
6YLOMXGLWUHEDMXSRPRL]DYLVHMHGQLRGGUXJLK/MXGVNDMHVROLGDUQRVWQXDQ
XYMHWGDVHELORNRMLSRMHGLQDFRVWYDUL
p9UKXQDFMHVSUHWQRVWLXWRPHGDMH]QDPRVDNULWL
p$NRQLWDQH]QDPRUDVYHPXYMHURYDWL
$NRHOLQHWRQDXLWLQLNDGDQLVLQH]DSRVOHQ
'DQDQMLGDQXHQLNMHMXHUDQMHJGDQD
1H]JRGQRMHNRGXHQMDWRVD]QDQMHPUDVWHLGDVNDNRMXLPDPRSUHG
JODYRP
1LVLVHQDXHQURGLR
2QDMWNRSUHVWDQHXLWLMHVWDUELRRQGYDGHVHWLOLRVDPGHVHWJRGLQD2QDMWNR
QDVWDYLXLWLMHPODGELRRQGYDGHVHWLOLRVDPGHVHWJRGLQD





6DPRMHPDOLEURMOMXGLGRYROMQRVNURPDQNDNRELSRGQLRGDLKVHLVSUDYQR
SURFLMHQL
6NURPDQRYMHNPRHGRELWLVYHGRELWLDRKROLFDVYHL]JXELWLMHUVNURPQRVW
XYLMHNQDLOD]LQDYHOLNRGXQRVWDRKRORVWQD]DYLVW
6NURPDQMHXYLMHNYHGDUDXVUFXRKRORJDRYMHNDMH]DYLVWLJQMHY
6NURPQRVWMHRVRELQDNRMDSRWMHHRGVYLMHVWLRYODVWLWRMPRL
6NURPQRVWMHSRHWDNUD]XPD
6NURPQRVWMHYUOLQDPODNRQMD8RYMHNDQLMHQLWDNUKNLMHRGQMHJRYH
VNURPQRVWLLGREURQDPMHUQRVWL
6NURPQRVWOMXGHSRQHNDGGRYRGLGRYUKRYDQDNRMHLKGUVNRVWQLNDGDQHEL
X]GLJOD
6NURPQRVWQLMHSRGFMHQMLYDQMHQDVVDPLKYHSRWRYDQMHGUXJLK6NURPQD
RVREDMHSXQDSRWRYDQMD
6YLYHOLNLOMXGLVXVNURPQL
p%ODJRRQRPHWNRMHPDORMDLPHXVODELPD7RPMDHPSRPDJDWHVYL
VODELLGDEXGHMRMDL
1HWUXGLVHRNRRQRJWRMHL]QDGWYRMHVQDJHMHULRQRHPXVXWHXLOL
YHMHSUHJROHPR]DXPOMXGVNL6ODERVWMHVQDJHWRYMHUXMHMHGLQRXVQDJX
6YLMHVWRVQD]LSRYHDYDQDXVQDJX
LYLLPDMXGRYROMQRVQDJHGDRGVLMHNXVYRMXVQDJH
p6ROLGDUQRVWMHVYMHVQDVSUHPQRVWRJUDQLDYDQMHPYODVWLWHVORERGHSURLULWL
VORERGXGUXJLKVROLGDUQRVWVHQHPRHQDUHLYDWLDOLMXMHSRWUHEQR
SUREXGLWLLPRWLYLUDWL
6YLOMXGLWUHEDMXSRPRL]DYLVHMHGQLRGGUXJLK/MXGVNDMHVROLGDUQRVWQXDQ
XYMHWGDVHELORNRMLSRMHGLQDFRVWYDUL
p9UKXQDFMHVSUHWQRVWLXWRPHGDMH]QDPRVDNULWL
p$NRQLWDQH]QDPRUDVYHPXYMHURYDWL
$NRHOLQHWRQDXLWLQLNDGDQLVLQH]DSRVOHQ
'DQDQMLGDQXHQLNMHMXHUDQMHJGDQD
1H]JRGQRMHNRGXHQMDWRVD]QDQMHPUDVWHLGDVNDNRMXLPDPRSUHG
JODYRP
1LVLVHQDXHQURGLR
2QDMWNRSUHVWDQHXLWLMHVWDUELRRQGYDGHVHWLOLRVDPGHVHWJRGLQD2QDMWNR
QDVWDYLXLWLMHPODGELRRQGYDGHVHWLOLRVDPGHVHWJRGLQD
2QLNRML]QDMXGREURMHGDVHVMHWHRQLNRMHQH]QDMXQHNDXH



2QLNRML]QDMXGREURMHGDVHVMHWHRQLNRMHQH]QDMXQHNDXH
6DPRMHPDOLEURMOMXGLGRYROMQRVNURPDQNDNRELSRGQLRGDLKVHLVSUDYQR
SURFLMHQL
6NURPDQRYMHNPRHGRELWLVYHGRELWLDRKROLFDVYHL]JXELWLMHUVNURPQRVW
XYLMHNQDLOD]LQDYHOLNRGXQRVWDRKRORVWQD]DYLVW
6NURPDQMHXYLMHNYHGDUDXVUFXRKRORJDRYMHNDMH]DYLVWLJQMHY
6NURPQRVWMHRVRELQDNRMDSRWMHHRGVYLMHVWLRYODVWLWRMPRL
6NURPQRVWMHSRHWDNUD]XPD
6NURPQRVWMHYUOLQDPODNRQMD8RYMHNDQLMHQLWDNUKNLMHRGQMHJRYH
VNURPQRVWLLGREURQDPMHUQRVWL
6NURPQRVWOMXGHSRQHNDGGRYRGLGRYUKRYDQDNRMHLKGUVNRVWQLNDGDQHEL
X]GLJOD
6NURPQRVWQLMHSRGFMHQMLYDQMHQDVVDPLKYHSRWRYDQMHGUXJLK6NURPQD
RVREDMHSXQDSRWRYDQMD
6YLYHOLNLOMXGLVXVNURPQL
p%ODJRRQRPHWNRMHPDORMDLPHXVODELPD7RPMDHPSRPDJDWHVYL
VODELLGDEXGHMRMDL
1HWUXGLVHRNRRQRJWRMHL]QDGWYRMHVQDJHMHULRQRHPXVXWHXLOL
YHMHSUHJROHPR]DXPOMXGVNL6ODERVWMHVQDJHWRYMHUXMHMHGLQRXVQDJX
6YLMHVWRVQD]LSRYHDYDQDXVQDJX
LYLLPDMXGRYROMQRVQDJHGDRGVLMHNXVYRMXVQDJH
p6ROLGDUQRVWMHVYMHVQDVSUHPQRVWRJUDQLDYDQMHPYODVWLWHVORERGHSURLULWL
VORERGXGUXJLKVROLGDUQRVWVHQHPRHQDUHLYDWLDOLMXMHSRWUHEQR
SUREXGLWLLPRWLYLUDWL
6YLOMXGLWUHEDMXSRPRL]DYLVHMHGQLRGGUXJLK/MXGVNDMHVROLGDUQRVWQXDQ
XYMHWGDVHELORNRMLSRMHGLQDFRVWYDUL
p9UKXQDFMHVSUHWQRVWLXWRPHGDMH]QDPRVDNULWL
p$NRQLWDQH]QDPRUDVYHPXYMHURYDWL
$NRHOLQHWRQDXLWLQLNDGDQLVLQH]DSRVOHQ
'DQDQMLGDQXHQLNMHMXHUDQMHJGDQD
1H]JRGQRMHNRGXHQMDWRVD]QDQMHPUDVWHLGDVNDNRMXLPDPRSUHG
JODYRP
1LVLVHQDXHQURGLR
2QDMWNRSUHVWDQHXLWLMHVWDUELRRQGYDGHVHWLOLRVDPGHVHWJRGLQD2QDMWNR
QDVWDYLXLWLMHPODGELRRQGYDGHVHWLOLRVDPGHVHWJRGLQD



3RHWDNVYDNRJXHQMDMHSURPDWUDQMHDFLOMMDVDQSRMDP

7UHEDXLWLGRNVLLY
7UHEDLYMHWLWDNRGDELVYDNLSURLYOMHQGDQL]JOHGDRQRY
7XDQHELWLDNREXGHVDP

7YRMVHRSWLPL]DPQHRVQLYDQDQLMHNDQMX]ODQHJRQDYHGURMYMHULGDGREUR
SUHYODGDYDLQDVQDQRMYROMLGDXYLMHNUDGLVGREULPUXNXSRGUXNX

7UHEDWDNRLYMHWLNDNRELPRJDRVDPVHEHSRWRYDWL

7YRMHVUFHQLMHNROMHQRGDELVHPRJORVDYLWL

7UHEDWRYLHRSUDWDWLDL]OLNX]DWRHODNRQDL

7YRMLPGREULPPLVOLPDWUHEDPDORULMHL

7UHEDVYLPOMXGLPDUHLGDVXGREULNDNRELVHWRJDVMHWLOL

8LQXOMXEDYLXGDYDQMXVHEHXLQXSURGLUDQMDXGUXJXRVREXSURQDOD]L
VHEHRWNULYDVHEHRWNULYDQDVRERMHRWNULYDRYMHND

7ROLNR]QDNROLNRXSDPHWLLPD

8LVWRMPMHULXNRMRMKRHSULPDWLPRUDGDYDWLHOLOLLWDYRVUFHGDM
LWDYLYRW

7RWR]QDMHNDSOMLFDWRWRQH]QDMHPRUH

8QHYROMLQHSODLQHJRWUDLOLMHN

7LRVWDMHPODGGRNMRPRHXLWLLSRGQLMHWLSULJRYRU

8QHYROMLVXWLSULMDWHOMLYHOLNDSRWSRUD

6YLOMXGLSRSULURGLWHH]QDQMX

8RQRWRYMHUXMHWRLSRVWRML

6YHVHPRHQDXLWLDNLYUOLQD

8VYHPXWRUDGLPMHUXVDXYDWL]QDM

3UDYDMHQDVWDYDRJUDQLHQDVDPRQDRQHNRML]DLVWDHOHQHWRQDXLWLRVWDOR
MHVDPRWMHUDQMHVWRNH

8VYRMLPWHQMDPDNDRLXVYRMLPRVMHDMLPDXYLMHNYLHFLMHQLGREURWXRG
VSRVREQRVWL

3RGXLGUXJH

7YRMNDUDNWHUMHWYRMDVXGELQD

7YRMSXWLGHXNUXJXLOLSRHOLSVLLOLSRVSLUDOLVDPRQHUDYQRMHUUDYQR
RLJOHGQRSULSDGDJHRPHWULMLQHSULURGLLOLLYRWX

7YRMSXWLGHXNUXJXLOLSRHOLSVLLOLSRVSLUDOLVDPRQHUDYQRMHUUDYQR
RLJOHGQRSULSDGDJHRPHWULMLQHSULURGLLOLLYRWX

7YRMNDUDNWHUMHWYRMDVXGELQD

7YRMVHRSWLPL]DPQHRVQLYDQDQLMHNDQMX]ODQHJRQDYHGURMYMHULGDGREUR
SUHYODGDYDLQDVQDQRMYROMLGDXYLMHNUDGLVGREULPUXNXSRGUXNX

7UHEDLYMHWLWDNRGDELVYDNLSURLYOMHQGDQL]JOHGDRQRY

7XDQHELWLDNREXGHVDP
7UHEDXLWLGRNVLLY

7YRMHVUFHQLMHNROMHQRGDELVHPRJORVDYLWL
7YRMLPGREULPPLVOLPDWUHEDPDORULMHL

7UHEDWDNRLYMHWLNDNRELPRJDRVDPVHEHSRWRYDWL

8LQXOMXEDYLXGDYDQMXVHEHXLQXSURGLUDQMDXGUXJXRVREXSURQDOD]L
VHEHRWNULYDVHEHRWNULYDQDVRERMHRWNULYDRYMHND

7UHEDVYLPOMXGLPDUHLGDVXGREULNDNRELVHWRJDVMHWLOL
6YHVHPRHQDXLWLDNLYUOLQD
3UDYDMHQDVWDYDRJUDQLHQDVDPRQDRQHNRML]DLVWDHOHQHWRQDXLWLRVWDOR
MHVDPRWMHUDQMHVWRNH
3RGXLGUXJH

8VYRMLPWHQMDPDNDRLXVYRMLPRVMHDMLPDXYLMHNYLHFLMHQLGREURWXRG
VSRVREQRVWL

6YLOMXGLSRSULURGLWHH]QDQMX

8VYHPXWRUDGLPMHUXVDXYDWL]QDM

7LRVWDMHPODGGRNMRPRHXLWLLSRGQLMHWLSULJRYRU

8RQRWRYMHUXMHWRLSRVWRML

7RWR]QDMHNDSOMLFDWRWRQH]QDMHPRUH

8QHYROMLVXWLSULMDWHOMLYHOLNDSRWSRUD

7ROLNR]QDNROLNRXSDPHWLLPD

8QHYROMLQHSODLQHJRWUDLOLMHN

7UHEDWRYLHRSUDWDWLDL]OLNX]DWRHODNRQDL

8LVWRMPMHULXNRMRMKRHSULPDWLPRUDGDYDWLHOLOLLWDYRVUFHGDM
LWDYLYRW

3RHWDNVYDNRJXHQMDMHSURPDWUDQMHDFLOMMDVDQSRMDP




3RHWDNVYDNRJXHQMDMHSURPDWUDQMHDFLOMMDVDQSRMDP

7UHEDXLWLGRNVLLY
7UHEDLYMHWLWDNRGDELVYDNLSURLYOMHQGDQL]JOHGDRQRY
7XDQHELWLDNREXGHVDP

7YRMVHRSWLPL]DPQHRVQLYDQDQLMHNDQMX]ODQHJRQDYHGURMYMHULGDGREUR
SUHYODGDYDLQDVQDQRMYROMLGDXYLMHNUDGLVGREULPUXNXSRGUXNX

7UHEDWDNRLYMHWLNDNRELPRJDRVDPVHEHSRWRYDWL

7YRMHVUFHQLMHNROMHQRGDELVHPRJORVDYLWL

7UHEDWRYLHRSUDWDWLDL]OLNX]DWRHODNRQDL

7YRMLPGREULPPLVOLPDWUHEDPDORULMHL

7UHEDVYLPOMXGLPDUHLGDVXGREULNDNRELVHWRJDVMHWLOL

8LQXOMXEDYLXGDYDQMXVHEHXLQXSURGLUDQMDXGUXJXRVREXSURQDOD]L
VHEHRWNULYDVHEHRWNULYDQDVRERMHRWNULYDRYMHND

7ROLNR]QDNROLNRXSDPHWLLPD

8LVWRMPMHULXNRMRMKRHSULPDWLPRUDGDYDWLHOLOLLWDYRVUFHGDM
LWDYLYRW

7RWR]QDMHNDSOMLFDWRWRQH]QDMHPRUH

8QHYROMLQHSODLQHJRWUDLOLMHN

7LRVWDMHPODGGRNMRPRHXLWLLSRGQLMHWLSULJRYRU

8QHYROMLVXWLSULMDWHOMLYHOLNDSRWSRUD

6YLOMXGLSRSULURGLWHH]QDQMX

8RQRWRYMHUXMHWRLSRVWRML

6YHVHPRHQDXLWLDNLYUOLQD

8VYHPXWRUDGLPMHUXVDXYDWL]QDM

3UDYDMHQDVWDYDRJUDQLHQDVDPRQDRQHNRML]DLVWDHOHQHWRQDXLWLRVWDOR
MHVDPRWMHUDQMHVWRNH

8VYRMLPWHQMDPDNDRLXVYRMLPRVMHDMLPDXYLMHNYLHFLMHQLGREURWXRG
VSRVREQRVWL

3RGXLGUXJH

7YRMNDUDNWHUMHWYRMDVXGELQD

7YRMSXWLGHXNUXJXLOLSRHOLSVLLOLSRVSLUDOLVDPRQHUDYQRMHUUDYQR
RLJOHGQRSULSDGDJHRPHWULMLQHSULURGLLOLLYRWX

7YRMSXWLGHXNUXJXLOLSRHOLSVLLOLSRVSLUDOLVDPRQHUDYQRMHUUDYQR
RLJOHGQRSULSDGDJHRPHWULMLQHSULURGLLOLLYRWX

7YRMNDUDNWHUMHWYRMDVXGELQD

7YRMVHRSWLPL]DPQHRVQLYDQDQLMHNDQMX]ODQHJRQDYHGURMYMHULGDGREUR
SUHYODGDYDLQDVQDQRMYROMLGDXYLMHNUDGLVGREULPUXNXSRGUXNX

7UHEDLYMHWLWDNRGDELVYDNLSURLYOMHQGDQL]JOHGDRQRY

7XDQHELWLDNREXGHVDP
7UHEDXLWLGRNVLLY

7YRMHVUFHQLMHNROMHQRGDELVHPRJORVDYLWL
7YRMLPGREULPPLVOLPDWUHEDPDORULMHL

7UHEDWDNRLYMHWLNDNRELPRJDRVDPVHEHSRWRYDWL

8LQXOMXEDYLXGDYDQMXVHEHXLQXSURGLUDQMDXGUXJXRVREXSURQDOD]L
VHEHRWNULYDVHEHRWNULYDQDVRERMHRWNULYDRYMHND

7UHEDVYLPOMXGLPDUHLGDVXGREULNDNRELVHWRJDVMHWLOL
6YHVHPRHQDXLWLDNLYUOLQD
3UDYDMHQDVWDYDRJUDQLHQDVDPRQDRQHNRML]DLVWDHOHQHWRQDXLWLRVWDOR
MHVDPRWMHUDQMHVWRNH
3RGXLGUXJH

8VYRMLPWHQMDPDNDRLXVYRMLPRVMHDMLPDXYLMHNYLHFLMHQLGREURWXRG
VSRVREQRVWL

6YLOMXGLSRSULURGLWHH]QDQMX

8VYHPXWRUDGLPMHUXVDXYDWL]QDM

7LRVWDMHPODGGRNMRPRHXLWLLSRGQLMHWLSULJRYRU

8RQRWRYMHUXMHWRLSRVWRML

7RWR]QDMHNDSOMLFDWRWRQH]QDMHPRUH

8QHYROMLVXWLSULMDWHOMLYHOLNDSRWSRUD

7ROLNR]QDNROLNRXSDPHWLLPD

8QHYROMLQHSODLQHJRWUDLOLMHN

7UHEDWRYLHRSUDWDWLDL]OLNX]DWRHODNRQDL

8LVWRMPMHULXNRMRMKRHSULPDWLPRUDGDYDWLHOLOLLWDYRVUFHGDM
LWDYLYRW

3RHWDNVYDNRJXHQMDMHSURPDWUDQMHDFLOMMDVDQSRMDP




 WHELMHMHGQDVLODNRMDWHMHQDSUDYLODRULMDHPXSULURGLDWRMHWYRM
8
XP8PWLMHVWYRULRXYVWYRLPDWXRVMHDQMH]DOMHSRWXLSRQRV
8WHELPRUDJRUMHWLRQRWRHOL]DSDOLWLXGUXJLPD
8WHELSRVWRMHYODVWLWDSUDYLOD
8LQLOLQHWR]DWRVLVLJXUDQGDHQDLLQDVYDLMHRGREUDYDQMH
QHNRPHVHWRQHHVYLGMHWL
8SR]QDMVYRMHGXHYQHVSRVREQRVWLVYRMHGRPHWH6KYDDQMHWYRMLK
PRJXQRVWLMHVWOLMHNSURWLYVNHSWLFL]PDLQHDNWLYQRVWL
8SUDYRRQDNRNDNRWYRMH]QDQMHUDVWHWDNRVHWYRMDYMHUDVPDQMXMH
8VSMHKXWYRMHPLYRWXQHRYLVLRWRPHGDGRELMHGREUHNDUWHQHJRR
WRPHGD]QDGREURRGLJUDWLVDVODELPNDUWDPD
8VXGLVHWRMHFLMHQDQDSUHWND
8WURLGRYROMQRYUHPHQD]DSURYMHUDYDQMHSRWUHEHLSRWUHEDHQHVWDWL
8YLMHNHVHUDGRYDWLQDYHHUDNRNRULVQRLVNRULVWLGDQ
8YLMHNQHWRQDHQD]DGQMHPPMHVWXQDNRMHPVLWUDLR
8YLMHNVXPQMDMXSRGUHHQRJDNRMLQLNDGQH]DPMHUDVYRP
SUHWSRVWDYOMHQRP
8YMHULOMXGHGDHEH]PQRJRWUXGDPRLLVSUDYLWLVYRMHJUHNH3RNDLLP
GDRQRWRRGQMLKWUDLQLMHWHNRNROLNRVHLQL
8LYDMGRNPRHWRWLNRULVWLJOHGDWLNDGDQHVPLMHXLYDWL"
9HVDPRPXQRSURELMDQMHNDYUKRYLPDGRYROMQRMHGDLVSXQLWYRMHVUFH
9MHUXM SRQHNDG LVNXVQRPH,VNXVWYRMHXLWHOMVYHJD
9MHUXMVHEL
9MHUXMDOLQHYMHUXMULMHLPDQLVYRMLPDQLWXLPDYMHUXMVDPRGMHOLPD
LVYRMLPDLWXLPD
9RGLUDXQDRHPXVHJRYRULDPDQMHRWRPHWNRJRYRUL
9RDRGNRMHJ]DWUDLSRPRQHHWRXRLWLDOLWLXSUROD]XGDMHVDYMHWH
NRMHQLVLWUDLR
9ROLOLLYRW"2QGDQHPRMWUDWLWLYULMHPHMHUMHRGQMHJDVDVWDYOMHQLYRW
9ROMDQLMHDSVWUDNWQDVQDJDNRMXWLSRVMHGXMHRGYRMHQRRGQMHQD
NDUDNWHUDYHMHQMH]LQL]UD]
9ROMDVDPRWYRMDWHYROMDLQLYHOLNLP
9UHPHQDVHPLMHQMDMXLWLVHPLMHQMDXQMLPD
=DGREURGMHORWUHEDYUHPHQD

8WHELMHMHGQDVLODNRMDWHMHQDSUDYLODRULMDHPXSULURGLDWRMHWYRM
XP8PWLMHVWYRULRXYVWYRLPDWXRVMHDQMH]DOMHSRWXLSRQRV
8WHELPRUDJRUMHWLRQRWRHOL]DSDOLWLXGUXJLPD
8WHELSRVWRMHYODVWLWDSUDYLOD
8LQLOLQHWR]DWRVLVLJXUDQGDHQDLLQDVYDLMHRGREUDYDQMH
QHNRPHVHWRQHHVYLGMHWL
8SR]QDMVYRMHGXHYQHVSRVREQRVWLVYRMHGRPHWH6KYDDQMHWYRMLK
PRJXQRVWLMHVWOLMHNSURWLYVNHSWLFL]PDLQHDNWLYQRVWL
8SUDYRRQDNRNDNRWYRMH]QDQMHUDVWHWDNRVHWYRMDYMHUDVPDQMXMH
8VSMHKXWYRMHPLYRWXQHRYLVLRWRPHGDGRELMHGREUHNDUWHQHJRR
WRPHGD]QDGREURRGLJUDWLVDVODELPNDUWDPD
8VXGLVHWRMHFLMHQDQDSUHWND
8WURLGRYROMQRYUHPHQD]DSURYMHUDYDQMHSRWUHEHLSRWUHEDHQHVWDWL
8YLMHNHVHUDGRYDWLQDYHHUDNRNRULVQRLVNRULVWLGDQ
8YLMHNQHWRQDHQD]DGQMHPPMHVWXQDNRMHPVLWUDLR
8YLMHNVXPQMDMXSRGUHHQRJDNRMLQLNDGQH]DPMHUDVYRP
SUHWSRVWDYOMHQRP
8YMHULOMXGHGDHEH]PQRJRWUXGDPRLLVSUDYLWLVYRMHJUHNH3RNDLLP
GDRQRWRRGQMLKWUDLQLMHWHNRNROLNRVHLQL
8LYDMGRNPRHWRWLNRULVWLJOHGDWLNDGDQHVPLMHXLYDWL"
9HVDPRPXQRSURELMDQMHNDYUKRYLPDGRYROMQRMHGDLVSXQLWYRMHVUFH
9MHUXM SRQHNDG LVNXVQRPH,VNXVWYRMHXLWHOMVYHJD
9MHUXMVHEL
9MHUXMDOLQHYMHUXMULMHLPDQLVYRMLPDQLWXLPDYMHUXMVDPRGMHOLPD
LVYRMLPDLWXLPD
9RGLUDXQDRHPXVHJRYRULDPDQMHRWRPHWNRJRYRUL
9RDRGNRMHJ]DWUDLSRPRQHHWRXRLWLDOLWLXSUROD]XGDMHVDYMHWH
NRMHQLVLWUDLR
9ROLOLLYRW"2QGDQHPRMWUDWLWLYULMHPHMHUMHRGQMHJDVDVWDYOMHQLYRW
9ROMDQLMHDSVWUDNWQDVQDJDNRMXWLSRVMHGXMHRGYRMHQRRGQMHQD
NDUDNWHUDYHMHQMH]LQL]UD]
9ROMDVDPRWYRMDWHYROMDLQLYHOLNLP
9UHPHQDVHPLMHQMDMXLWLVHPLMHQMDXQMLPD
 DGREURGMHORWUHEDYUHPHQD
=





 WHELMHMHGQDVLODNRMDWHMHQDSUDYLODRULMDHPXSULURGLDWRMHWYRM
8
XP8PWLMHVWYRULRXYVWYRLPDWXRVMHDQMH]DOMHSRWXLSRQRV
8WHELPRUDJRUMHWLRQRWRHOL]DSDOLWLXGUXJLPD
8WHELSRVWRMHYODVWLWDSUDYLOD
8LQLOLQHWR]DWRVLVLJXUDQGDHQDLLQDVYDLMHRGREUDYDQMH
QHNRPHVHWRQHHVYLGMHWL
8SR]QDMVYRMHGXHYQHVSRVREQRVWLVYRMHGRPHWH6KYDDQMHWYRMLK
PRJXQRVWLMHVWOLMHNSURWLYVNHSWLFL]PDLQHDNWLYQRVWL
8SUDYRRQDNRNDNRWYRMH]QDQMHUDVWHWDNRVHWYRMDYMHUDVPDQMXMH
8VSMHKXWYRMHPLYRWXQHRYLVLRWRPHGDGRELMHGREUHNDUWHQHJRR
WRPHGD]QDGREURRGLJUDWLVDVODELPNDUWDPD
8VXGLVHWRMHFLMHQDQDSUHWND
8WURLGRYROMQRYUHPHQD]DSURYMHUDYDQMHSRWUHEHLSRWUHEDHQHVWDWL
8YLMHNHVHUDGRYDWLQDYHHUDNRNRULVQRLVNRULVWLGDQ
8YLMHNQHWRQDHQD]DGQMHPPMHVWXQDNRMHPVLWUDLR
8YLMHNVXPQMDMXSRGUHHQRJDNRMLQLNDGQH]DPMHUDVYRP
SUHWSRVWDYOMHQRP
8YMHULOMXGHGDHEH]PQRJRWUXGDPRLLVSUDYLWLVYRMHJUHNH3RNDLLP
GDRQRWRRGQMLKWUDLQLMHWHNRNROLNRVHLQL
8LYDMGRNPRHWRWLNRULVWLJOHGDWLNDGDQHVPLMHXLYDWL"
9HVDPRPXQRSURELMDQMHNDYUKRYLPDGRYROMQRMHGDLVSXQLWYRMHVUFH
9MHUXM SRQHNDG LVNXVQRPH,VNXVWYRMHXLWHOMVYHJD
9MHUXMVHEL
9MHUXMDOLQHYMHUXMULMHLPDQLVYRMLPDQLWXLPDYMHUXMVDPRGMHOLPD
LVYRMLPDLWXLPD
9RGLUDXQDRHPXVHJRYRULDPDQMHRWRPHWNRJRYRUL
9RDRGNRMHJ]DWUDLSRPRQHHWRXRLWLDOLWLXSUROD]XGDMHVDYMHWH
NRMHQLVLWUDLR
9ROLOLLYRW"2QGDQHPRMWUDWLWLYULMHPHMHUMHRGQMHJDVDVWDYOMHQLYRW
9ROMDQLMHDSVWUDNWQDVQDJDNRMXWLSRVMHGXMHRGYRMHQRRGQMHQD
NDUDNWHUDYHMHQMH]LQL]UD]
9ROMDVDPRWYRMDWHYROMDLQLYHOLNLP
9UHPHQDVHPLMHQMDMXLWLVHPLMHQMDXQMLPD
=DGREURGMHORWUHEDYUHPHQD



8WHELMHMHGQDVLODNRMDWHMHQDSUDYLODRULMDHPXSULURGLDWRMHWYRM
XP8PWLMHVWYRULRXYVWYRLPDWXRVMHDQMH]DOMHSRWXLSRQRV
8WHELPRUDJRUMHWLRQRWRHOL]DSDOLWLXGUXJLPD
8WHELSRVWRMHYODVWLWDSUDYLOD
8LQLOLQHWR]DWRVLVLJXUDQGDHQDLLQDVYDLMHRGREUDYDQMH
QHNRPHVHWRQHHVYLGMHWL
8SR]QDMVYRMHGXHYQHVSRVREQRVWLVYRMHGRPHWH6KYDDQMHWYRMLK
PRJXQRVWLMHVWOLMHNSURWLYVNHSWLFL]PDLQHDNWLYQRVWL
8SUDYRRQDNRNDNRWYRMH]QDQMHUDVWHWDNRVHWYRMDYMHUDVPDQMXMH
8VSMHKXWYRMHPLYRWXQHRYLVLRWRPHGDGRELMHGREUHNDUWHQHJRR
WRPHGD]QDGREURRGLJUDWLVDVODELPNDUWDPD
8VXGLVHWRMHFLMHQDQDSUHWND
8WURLGRYROMQRYUHPHQD]DSURYMHUDYDQMHSRWUHEHLSRWUHEDHQHVWDWL
8YLMHNHVHUDGRYDWLQDYHHUDNRNRULVQRLVNRULVWLGDQ
8YLMHNQHWRQDHQD]DGQMHPPMHVWXQDNRMHPVLWUDLR
8YLMHNVXPQMDMXSRGUHHQRJDNRMLQLNDGQH]DPMHUDVYRP
SUHWSRVWDYOMHQRP
8YMHULOMXGHGDHEH]PQRJRWUXGDPRLLVSUDYLWLVYRMHJUHNH3RNDLLP
GDRQRWRRGQMLKWUDLQLMHWHNRNROLNRVHLQL
8LYDMGRNPRHWRWLNRULVWLJOHGDWLNDGDQHVPLMHXLYDWL"
9HVDPRPXQRSURELMDQMHNDYUKRYLPDGRYROMQRMHGDLVSXQLWYRMHVUFH
9MHUXM SRQHNDG LVNXVQRPH,VNXVWYRMHXLWHOMVYHJD
9MHUXMVHEL
9MHUXMDOLQHYMHUXMULMHLPDQLVYRMLPDQLWXLPDYMHUXMVDPRGMHOLPD
LVYRMLPDLWXLPD
9RGLUDXQDRHPXVHJRYRULDPDQMHRWRPHWNRJRYRUL
9RDRGNRMHJ]DWUDLSRPRQHHWRXRLWLDOLWLXSUROD]XGDMHVDYMHWH
NRMHQLVLWUDLR
9ROLOLLYRW"2QGDQHPRMWUDWLWLYULMHPHMHUMHRGQMHJDVDVWDYOMHQLYRW
9ROMDQLMHDSVWUDNWQDVQDJDNRMXWLSRVMHGXMHRGYRMHQRRGQMHQD
NDUDNWHUDYHMHQMH]LQL]UD]
9ROMDVDPRWYRMDWHYROMDLQLYHOLNLP
9UHPHQDVHPLMHQMDMXLWLVHPLMHQMDXQMLPD
 DGREURGMHORWUHEDYUHPHQD
=



=DSLVXMSLVDQDMHULMHWUDMQLMDRGSDPHQMD
p8HQMHMHNDRYHVODQMHX]VWUXMXLPRYMHNVWDQHELYDYUDHQ

pHVWRVHVDPR]DWRQHRGDMHPRMHGQRPMHGLQRPSRURNXWRLKLPDPRSXQR
 RPLOMHQMXVRFLMDOLVWDRVWYDULYDQMHGRELWLMHSRURN-DPHXWLPVPDWUDPGD
3
MHSRURNRVWYDULYDWLJXELWDN6DPRVXGYDL]YRUDOMXGVNLKSRURNDOLMHQRVWL
SUD]QRYMHUMHLVDPRVXGYDGREURLQLWHOMDUDGLXP

8HQMHMHVMHPH]QDQMDD]QDQMHVMHPHVUHH0XGULXHQDWXLPDEXGDOD
QDYODVWLWLPJUHNDPD
RYMHNRVWDMHPODGVYHGRNMRPRHXLWLSULKYDDWLQRYHQDYLNHLSRGQLMHWL
SURWLYOMHQMH
RYMHNWUHEDXLWL6DPRYRORYLWUHEDMX
8LQDWXLPXVSMHVLPDNDRLQDWXLPSRJUHNDPD
8L7LSRVMHGXMHVLVWHPHRUJDQL]LUDQRJ]QDQMDVSR]QDMDLYMHWLQD7L
VWYDUDYODVWLWXPUHXSRGXKYDWD8SDPWL]QDQRVWMHVXVWDYVSR]QDMD
/MXGVNRVH]QDQMHXGYRVWUXXMHVYDNLKSHWGRVHGDPJRGLQD
o 1H VPLMHPRVHXVSRUHLYDWLVGUXJLPD
p2QDMNRMLWHQHPRHXYMHULWLQDVWRMLWH]DSDQMLWL
p+YDODPUWYLKPUWYDMHNDRGDLKQHPD
.DGDXLYDVODWNLSORGWUHEDRELVHVD]DKYDOQRXVMHWLWLLRQRJDWNRMH
]DVDGLRYRNX
/DNHMHYUDWLWLXYUHGXQHJRGREURLQVWYRMHUVH]DKYDOQRVWVPDWUDWHUHWRPD
RVYHWDNRULX
1DMEUH]DVWDULMHYD]DKYDOQRVW
1H]DKYDOQRVWMHSRPDQMNDQMHNXOWXUH
1H]DKYDOQRVWQHREHVKUDEUXMHGREURLQVWYRDOLVOXLNDRL]YRUHJRL]PX
=DKYDOQRVWMHODNDRGSHUD
=DKYDOQRVWMHXGQRYDWDELOMNDLPMHRYMHNHOLSULVLOLWLQDUDVWRQDVHVXL
=DQLWDQLVPRWDNR]DKYDOQLNDR]D]DKYDOQRVW
 =UHRMHRQDMNRMLVDPVHELYLHQHQDVMHGD
p

PDQHSRURFLDSVXUGEDQDOQRVWHNVKLELFLRQL]DPHWLNHWDIMDNDIUD]D
L]JRYRU

20$1$0$

20$1$0$

PDQHSRURFLDSVXUGEDQDOQRVWHNVKLELFLRQL]DPHWLNHWDIMDNDIUD]D
L]JRYRU

8HQMHMHVMHPH]QDQMDD]QDQMHVMHPHVUHH0XGULXHQDWXLPDEXGDOD
QDYODVWLWLPJUHNDPD
RYMHNRVWDMHPODGVYHGRNMRPRHXLWLSULKYDDWLQRYHQDYLNHLSRGQLMHWL
SURWLYOMHQMH
RYMHNWUHEDXLWL6DPRYRORYLWUHEDMX
8LQDWXLPXVSMHVLPDNDRLQDWXLPSRJUHNDPD
8L7LSRVMHGXMHVLVWHPHRUJDQL]LUDQRJ]QDQMDVSR]QDMDLYMHWLQD7L
VWYDUDYODVWLWXPUHXSRGXKYDWD8SDPWL]QDQRVWMHVXVWDYVSR]QDMD
/MXGVNRVH]QDQMHXGYRVWUXXMHVYDNLKSHWGRVHGDPJRGLQD
o 1H VPLMHPRVHXVSRUHLYDWLVGUXJLPD
p2QDMNRMLWHQHPRHXYMHULWLQDVWRMLWH]DSDQMLWL
p+YDODPUWYLKPUWYDMHNDRGDLKQHPD
.DGDXLYDVODWNLSORGWUHEDRELVHVD]DKYDOQRXVMHWLWLLRQRJDWNRMH
]DVDGLRYRNX
/DNHMHYUDWLWLXYUHGXQHJRGREURLQVWYRMHUVH]DKYDOQRVWVPDWUDWHUHWRPD
RVYHWDNRULX
1DMEUH]DVWDULMHYD]DKYDOQRVW
1H]DKYDOQRVWMHSRPDQMNDQMHNXOWXUH
1H]DKYDOQRVWQHREHVKUDEUXMHGREURLQVWYRDOLVOXLNDRL]YRUHJRL]PX
=DKYDOQRVWMHODNDRGSHUD
=DKYDOQRVWMHXGQRYDWDELOMNDLPMHRYMHNHOLSULVLOLWLQDUDVWRQDVHVXL
=DQLWDQLVPRWDNR]DKYDOQLNDR]D]DKYDOQRVW
p=UHRMHRQDMNRMLVDPVHELYLHQHQDVMHGD

pHVWRVHVDPR]DWRQHRGDMHPRMHGQRPMHGLQRPSRURNXWRLKLPDPRSXQR
3RPLOMHQMXVRFLMDOLVWDRVWYDULYDQMHGRELWLMHSRURN-DPHXWLPVPDWUDPGD
MHSRURNRVWYDULYDWLJXELWDN6DPRVXGYDL]YRUDOMXGVNLKSRURNDOLMHQRVWL
SUD]QRYMHUMHLVDPRVXGYDGREURLQLWHOMDUDGLXP

 DSLVXMSLVDQDMHULMHWUDMQLMDRGSDPHQMD
=
 8HQMHMHNDRYHVODQMHX]VWUXMXLPRYMHNVWDQHELYDYUDHQ
p






=DSLVXMSLVDQDMHULMHWUDMQLMDRGSDPHQMD
p8HQMHMHNDRYHVODQMHX]VWUXMXLPRYMHNVWDQHELYDYUDHQ

 HVWRVHVDPR]DWRQHRGDMHPRMHGQRPMHGLQRPSRURNXWRLKLPDPRSXQR
p
3RPLOMHQMXVRFLMDOLVWDRVWYDULYDQMHGRELWLMHSRURN-DPHXWLPVPDWUDPGD
MHSRURNRVWYDULYDWLJXELWDN6DPRVXGYDL]YRUDOMXGVNLKSRURNDOLMHQRVWL
SUD]QRYMHUMHLVDPRVXGYDGREURLQLWHOMDUDGLXP

8HQMHMHVMHPH]QDQMDD]QDQMHVMHPHVUHH0XGULXHQDWXLPDEXGDOD
QDYODVWLWLPJUHNDPD
RYMHNRVWDMHPODGVYHGRNMRPRHXLWLSULKYDDWLQRYHQDYLNHLSRGQLMHWL
SURWLYOMHQMH
RYMHNWUHEDXLWL6DPRYRORYLWUHEDMX
8LQDWXLPXVSMHVLPDNDRLQDWXLPSRJUHNDPD
8L7LSRVMHGXMHVLVWHPHRUJDQL]LUDQRJ]QDQMDVSR]QDMDLYMHWLQD7L
VWYDUDYODVWLWXPUHXSRGXKYDWD8SDPWL]QDQRVWMHVXVWDYVSR]QDMD
/MXGVNRVH]QDQMHXGYRVWUXXMHVYDNLKSHWGRVHGDPJRGLQD
o 1H VPLMHPRVHXVSRUHLYDWLVGUXJLPD
p2QDMNRMLWHQHPRHXYMHULWLQDVWRMLWH]DSDQMLWL
p+YDODPUWYLKPUWYDMHNDRGDLKQHPD
.DGDXLYDVODWNLSORGWUHEDRELVHVD]DKYDOQRXVMHWLWLLRQRJDWNRMH
]DVDGLRYRNX
/DNHMHYUDWLWLXYUHGXQHJRGREURLQVWYRMHUVH]DKYDOQRVWVPDWUDWHUHWRPD
RVYHWDNRULX
1DMEUH]DVWDULMHYD]DKYDOQRVW
1H]DKYDOQRVWMHSRPDQMNDQMHNXOWXUH
1H]DKYDOQRVWQHREHVKUDEUXMHGREURLQVWYRDOLVOXLNDRL]YRUHJRL]PX
=DKYDOQRVWMHODNDRGSHUD
=DKYDOQRVWMHXGQRYDWDELOMNDLPMHRYMHNHOLSULVLOLWLQDUDVWRQDVHVXL
=DQLWDQLVPRWDNR]DKYDOQLNDR]D]DKYDOQRVW
 =UHRMHRQDMNRMLVDPVHELYLHQHQDVMHGD
p

PDQHSRURFLDSVXUGEDQDOQRVWHNVKLELFLRQL]DPHWLNHWDIMDNDIUD]D
L]JRYRU

20$1$0$

20$1$0$

PDQHSRURFLDSVXUGEDQDOQRVWHNVKLELFLRQL]DPHWLNHWDIMDNDIUD]D
L]JRYRU

8HQMHMHVMHPH]QDQMDD]QDQMHVMHPHVUHH0XGULXHQDWXLPDEXGDOD
QDYODVWLWLPJUHNDPD
RYMHNRVWDMHPODGVYHGRNMRPRHXLWLSULKYDDWLQRYHQDYLNHLSRGQLMHWL
SURWLYOMHQMH
RYMHNWUHEDXLWL6DPRYRORYLWUHEDMX
8LQDWXLPXVSMHVLPDNDRLQDWXLPSRJUHNDPD
8L7LSRVMHGXMHVLVWHPHRUJDQL]LUDQRJ]QDQMDVSR]QDMDLYMHWLQD7L
VWYDUDYODVWLWXPUHXSRGXKYDWD8SDPWL]QDQRVWMHVXVWDYVSR]QDMD
/MXGVNRVH]QDQMHXGYRVWUXXMHVYDNLKSHWGRVHGDPJRGLQD
o 1H VPLMHPRVHXVSRUHLYDWLVGUXJLPD
p2QDMNRMLWHQHPRHXYMHULWLQDVWRMLWH]DSDQMLWL
p+YDODPUWYLKPUWYDMHNDRGDLKQHPD
.DGDXLYDVODWNLSORGWUHEDRELVHVD]DKYDOQRXVMHWLWLLRQRJDWNRMH
]DVDGLRYRNX
/DNHMHYUDWLWLXYUHGXQHJRGREURLQVWYRMHUVH]DKYDOQRVWVPDWUDWHUHWRPD
RVYHWDNRULX
1DMEUH]DVWDULMHYD]DKYDOQRVW
1H]DKYDOQRVWMHSRPDQMNDQMHNXOWXUH
1H]DKYDOQRVWQHREHVKUDEUXMHGREURLQVWYRDOLVOXLNDRL]YRUHJRL]PX
=DKYDOQRVWMHODNDRGSHUD
=DKYDOQRVWMHXGQRYDWDELOMNDLPMHRYMHNHOLSULVLOLWLQDUDVWRQDVHVXL
=DQLWDQLVPRWDNR]DKYDOQLNDR]D]DKYDOQRVW
p=UHRMHRQDMNRMLVDPVHELYLHQHQDVMHGD

pHVWRVHVDPR]DWRQHRGDMHPRMHGQRPMHGLQRPSRURNXWRLKLPDPRSXQR
3RPLOMHQMXVRFLMDOLVWDRVWYDULYDQMHGRELWLMHSRURN-DPHXWLPVPDWUDPGD
MHSRURNRVWYDULYDWLJXELWDN6DPRVXGYDL]YRUDOMXGVNLKSRURNDOLMHQRVWL
SUD]QRYMHUMHLVDPRVXGYDGREURLQLWHOMDUDGLXP

=DSLVXMSLVDQDMHULMHWUDMQLMDRGSDPHQMD
p8HQMHMHNDRYHVODQMHX]VWUXMXLPRYMHNVWDQHELYDYUDHQ



 ODERVWLWRLKLPDSRMHGLQDF]RYXVHSRURNRP6ODERVWLNRMHLPDMHGDQLWDYL
6
QDURG]RYXVHPHQWDOLWHWRP9UOLQDVHQHVDVWRMLXRGULFDQMXRGSRURNDYHX
WRPHGDLKQHHOL
=ORGRYRGLGRRVDNDHQMDRYMHNRYLKVQDJDSRURNMHQHRGJRYRUQRVWSUHPD
VHEL
o1HXOMHSDYDMQLNDGDVYRMHPDQHLQDHVHQHHRGQMLKQLNDGD
RVORERGLWL
6OXDMRQRJDNRMLWHMHXSR]RULRQDWYRMHPDQHNDRGDWLMHRWNULRQDMYHH
EODJR
$NR]DWYRULWHYUDWDVYLPPDQDPDLLVWLQDHRVWDWLQDSROMX
%ODJRVWDQMHQDMEROMHRWNULYDSRURNDQHYROMDQDMEROMHRWNULYDYUOLQX
.DGDQHELVPRVDPLLPDOLPDQHQHELQDPSULLQMDYDORWROLNR]DGRYROMVWYD
LVWHXRDYDWLNRGGUXJLK
0DQXWUHEDLOLXNORQLWLLOLSRGQRVLWL
1DMJRUHQLMHLPDWLPDQHDNQLERUEDSURWLYQLMHORD/RHMHVNULYDWLLK
1HPDQLMHGQHPDQHNRMDQHELLPDODSULYLGQHVOLQRVWLVQHNRPYUOLQRPL
NRMDWXVOLQRVWQHELLVNRULWDYD
5DGRSUL]QDMHPRPDOHPDQHNDNRELVPRRVWDYLOLGRMDPGDQHPDPRYHOLNLK
6NORQRVWGDSULDPRRVHELLGDQDHPDQHSULND]XMHPRQDQDLQNRMLQDPVH
LQLSRHOMQLPLQLMHGDQGLRQDHLVNUHQRVWL
6YDWNRYROLGDVHNRUHWXHPDQHDQHQMHJRYH
6YHOMXGVNHPDQHRNDMDYDLVWLQLWDOMXGVNRVW
6YRMHPDQHSUL]QDWLMHSRWHQR
0DQHVXVMHQHYUOLQD
o$SVXUGQLRYMHNPRHMHGLQRVYHLVFUSVWLLVHEHVDPRJD
p%DQDOQRVWMHVPUWXPMHWQRVWL0RGDJRUHRGWRJDWUDHQDRULJLQDOQRVW
p,VWLQLWLVHHNVKLELFLRQL]DPVDVWRMLXSRND]LYDQMXRQRJDWRVHQHSRVMHGXMH
o1DSROHLQLQDLKSR]LWLYQLKRVRELQDQDOD]LVHHWLNHWDVDFLMHQRP1DQMRM
SLHVNRMLPVPRLKQHJDWLYLPDSODWLOL
p)MDNDMH]DUD]QD
p1DSRHWNXELMDHULMHQDNUDMXIUD]D)UD]DJXWDVYHRVLPVHEHVDPX
0HQWDOQD]DJDHQMDSUHGVWDYOMDMXNRQLFHVWYDUDODWYD1HNHL]ULDMH
QD]LYDPRXELWDQHIUD]H
x WRVHVYDWNRPRJDRVMHWLWL
x WRVXYHGUXJLL]PLVOLOL

6ODERVWLWRLKLPDSRMHGLQDF]RYXVHSRURNRP6ODERVWLNRMHLPDMHGDQLWDYL
QDURG]RYXVHPHQWDOLWHWRP9UOLQDVHQHVDVWRMLXRGULFDQMXRGSRURNDYHX
WRPHGDLKQHHOL
=ORGRYRGLGRRVDNDHQMDRYMHNRYLKVQDJDSRURNMHQHRGJRYRUQRVWSUHPD
VHEL
o1HXOMHSDYDMQLNDGDVYRMHPDQHLQDHVHQHHRGQMLKQLNDGD
RVORERGLWL
6OXDMRQRJDNRMLWHMHXSR]RULRQDWYRMHPDQHNDRGDWLMHRWNULRQDMYHH
EODJR
$NR]DWYRULWHYUDWDVYLPPDQDPDLLVWLQDHRVWDWLQDSROMX
%ODJRVWDQMHQDMEROMHRWNULYDSRURNDQHYROMDQDMEROMHRWNULYDYUOLQX
.DGDQHELVPRVDPLLPDOLPDQHQHELQDPSULLQMDYDORWROLNR]DGRYROMVWYD
LVWHXRDYDWLNRGGUXJLK
0DQXWUHEDLOLXNORQLWLLOLSRGQRVLWL
1DMJRUHQLMHLPDWLPDQHDNQLERUEDSURWLYQLMHORD/RHMHVNULYDWLLK
1HPDQLMHGQHPDQHNRMDQHELLPDODSULYLGQHVOLQRVWLVQHNRPYUOLQRPL
NRMDWXVOLQRVWQHELLVNRULWDYD
5DGRSUL]QDMHPRPDOHPDQHNDNRELVPRRVWDYLOLGRMDPGDQHPDPRYHOLNLK
6NORQRVWGDSULDPRRVHELLGDQDHPDQHSULND]XMHPRQDQDLQNRMLQDPVH
LQLSRHOMQLPLQLMHGDQGLRQDHLVNUHQRVWL
6YDWNRYROLGDVHNRUHWXHPDQHDQHQMHJRYH
6YHOMXGVNHPDQHRNDMDYDLVWLQLWDOMXGVNRVW
6YRMHPDQHSUL]QDWLMHSRWHQR
0DQHVXVMHQHYUOLQD
o$SVXUGQLRYMHNPRHMHGLQRVYHLVFUSVWLLVHEHVDPRJD
p%DQDOQRVWMHVPUWXPMHWQRVWL0RGDJRUHRGWRJDWUDHQDRULJLQDOQRVW
p,VWLQLWLVHHNVKLELFLRQL]DPVDVWRMLXSRND]LYDQMXRQRJDWRVHQHSRVMHGXMH
o1DSROHLQLQDLKSR]LWLYQLKRVRELQDQDOD]LVHHWLNHWDVDFLMHQRP1DQMRM
SLHVNRMLPVPRLKQHJDWLYLPDSODWLOL
p)MDNDMH]DUD]QD
p1DSRHWNXELMDHULMHQDNUDMXIUD]D)UD]DJXWDVYHRVLPVHEHVDPX
0HQWDOQD]DJDHQMDSUHGVWDYOMDMXNRQLFHVWYDUDODWYD1HNHL]ULDMH
QD]LYDPRXELWDQHIUD]H
x WRVHVYDWNRPRJDRVMHWLWL
x WRVXYHGUXJLL]PLVOLOL





 ODERVWLWRLKLPDSRMHGLQDF]RYXVHSRURNRP6ODERVWLNRMHLPDMHGDQLWDYL
6
QDURG]RYXVHPHQWDOLWHWRP9UOLQDVHQHVDVWRMLXRGULFDQMXRGSRURNDYHX
WRPHGDLKQHHOL
=ORGRYRGLGRRVDNDHQMDRYMHNRYLKVQDJDSRURNMHQHRGJRYRUQRVWSUHPD
VHEL
o1HXOMHSDYDMQLNDGDVYRMHPDQHLQDHVHQHHRGQMLKQLNDGD
RVORERGLWL
6OXDMRQRJDNRMLWHMHXSR]RULRQDWYRMHPDQHNDRGDWLMHRWNULRQDMYHH
EODJR
$NR]DWYRULWHYUDWDVYLPPDQDPDLLVWLQDHRVWDWLQDSROMX
%ODJRVWDQMHQDMEROMHRWNULYDSRURNDQHYROMDQDMEROMHRWNULYDYUOLQX
.DGDQHELVPRVDPLLPDOLPDQHQHELQDPSULLQMDYDORWROLNR]DGRYROMVWYD
LVWHXRDYDWLNRGGUXJLK
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NDROLQRVW7LPRHQDQLMHWL]ORGUXJLPDQHVDPRVYRMRPDNWLYQRXQHJRL
QHDNWLYQRXLXREDVLVOXDMDRGJRYRUDQ
&LMHQDYHOLLQHMHRGJRYRUQRVW
RYMHNMHRGJRYRUDQ]DRQRWRRQMHVW
RYMHNMHVDPRRQGDSRVYHPDRGJRYRUDQ]DVYRMHLQHDNRLKMHSRLQLR
SXQRPVORERGRPYROMH
RYMHNPRHQDQLMHWL]ORGUXJLPDQHVDPRVYRMRPDNWLYQRXQHJRL
QHDNWLYQRXLXREDMHVOXDMDRGJRYRUDQ
-H]JUDIRUPLUDQMDRVREQRVWLMHVWRGJDMDQMHVPLVOD]DRGJRYRUQRVW
1LNDNYDVLODNRMDQDGLOD]LRYMHNDQHPRHPXSRVWDYOMDWLPRUDOQL]DKWMHY
RYMHNRGJRYRUDVHEL]DRVWYDUHQMHLOLJXEOMHQMHVYRJLYRWD
2GJRYRUQRVWMHGREURYROMDQLQRQDMHRGJRYRUQDSRWUHEHL]UDHQHLOL
QHL]UDHQHGUXJRJOMXGVNRJELD2QDMWNRYROLRVMHDVHRGJRYRUQLP]D
GUXJHNDRL]DVHEH8OMXEDYLPHXRGUDVOLPRVREDPDRQDVHSUHWHLWR
RGQRVLQDSVLKLNHSRWUHEHGUXJHRVREH

p1LWNRVHQHWUXGLWROLNRVNXSLWLQRYHGRMPRYHNDRRQDMWNRQH]QDREUDGLWL
VWDUH
p$NRHOLWHVD]QDWLQHWRDSVROXWQRPRUDWHVHRVORERGLWLWLMHODL
SRJOHGDWLXSUDYXUHDOQRVWGXH
$NWLYQRVWGXHMHGLQRMHPRJXDWXXVOXDMXNDGDSRVWRMLXQXWDUQMDVORERGD
LQH]DYLVQRVW
RYMHNRYDGXDQLMHRGLVWRJVWDNODSULMHMHVOLQDXGRWYRUQRPRJOHGDOX
SXQRPSUHGUDVXGDLSUHYDUDRYMHNRYRWLMHORXWMHHQDQMHJRYGXKDIL]LNR
LGUXWYHQRSRVWRMDQMHQDQMHJRYRGXKRYQRVWDQMH
'DELREMDVQLOLSRGULMHWORSVLKHXHQMDFLVXGRVDGL]PLOMDOLERJRYH
LQVWLQNWHNR]PLNHSVLKHDPLVPRSRGULMHWORRYMHNDVYHOLQDSXNH
PDWHULMDOQHELRORNHWHPHOMH3RNXDWHPRYDPWRREMDVQLWLQDSULPMHUX
VWUDKDLJODGL*ODGMHVLJQDOQLPHKDQL]DPVPDQMHQMDREUDPEHQLKUH]HUYLX
RUJDQL]PXWMSRHWQHXJURHQRVWLHJ]LVWHQFLMH0QRJRSXWDMHWDNRMHGLQND
MHGYDXVSMHODSUHLYMHWLGRDYLGRKUDQHX]DGQMLWUHQ7DMGRMDPVNRUH
SURSDVWLRVWDYLRMHVYLPEXGXLPQDUDWDMLPDRLOMDNQDWDODPXVXNRMLVH
LVND]XMHNDRDQNVLR]QRVWWMHVNRED6DGDYHGDELVHGRLYMHOHSRSUDWQH
SRMDYHVPDQMHQMDJOXNR]HWMJODGLGUKWDQMHVNXSOMDQMHLLUHQMH]MHQLFD
MHHQMHGODNHLWGQLMHQXQRGDVHUD]LQDJOXNR]HVPDQML'RYROMQDMHLVDPD
SRPLVDRGDELHJ]LVWHQFLMDPRJODELWLXJURHQDSDGDVHPDQLIHVWLUDMXLVWH
SRMDYHNRMHYLHQHR]QDDYDMXVDPRJODGQHJRLVWUDK'DNOHMHGQDSRVYH
IL]LNDUHDNFLMDSUHODMHXSRGUXMHSVLKLNLKSRMDYD%DWDMRGQRVJODGLL
VWUDKDRGQRVQRSRGXGDUQRVWQMLKRYDL]UDDYDQMDSRPRJDRQDPMHX
SURQDODHQMXRGQRVDL]PHXIL]LNLKLSVLKLNLKSRMDYD7UHEDORMHVLLX
VDPRSRGULMHWORRYMHNDGRRQHWRNHJGMHMHRERMHELORMHGLQVWYHQDELRORND
UHDNFLMD
'DOLQDVSRVWRMDQMHVYLMHVWLRVOREDDRGQDLKWUDJDQMDLXVPMHUDYDN
]DGRYROMHQMXOMXGVNRJGXKD"
'XKVHELVWYDUDWLMHOR
'XDWYRMDLWRPRHXGYRMH
'XLWUHEDNDWNDGGDWLLJUH 1HYDOMDXYLMHNELWLR]ELOMDQ
,DNRMHLVDPDULMHSVLKRORJLMDNRYDQLFDRGJUNHULMHLGXDL]QDQRVW
GDNOH]QDQRVWRGXL ULMHGXDMHSULMHVYHJDUHOLJLMVNLLVSHNXODWLYQR
ILOR]RIVNLSRMDPLNDRWDNDYMHQDSXWHQLPVHSVLKRORJLMDSRHODUD]YLMDWL
NDR]QDQRVWXWHPHOMHQDQDLVNXVWYHQLPPHWRGDPD
,PDWLGXKDMHHVWRLVWRWRLQHPDWLSDUD
.DNRELVHQDSUDYLOHYHOLNHVWYDULGXKPRUDELWLLURNLRSXWHQ
.ROLNRMHVDPRSRWUHEQRGXKDGDRYMHNQLNDGDQHLVSDGQHVPLMHDQ
 MXGHEH]GXKDQHPRHPRRGXHYLWLDOLLKPRHPRIDQDWL]LUDWL
/



p1LWNRVHQHWUXGLWROLNRVNXSLWLQRYHGRMPRYHNDRRQDMWNRQH]QDREUDGLWL
VWDUH
p$NRHOLWHVD]QDWLQHWRDSVROXWQRPRUDWHVHRVORERGLWLWLMHODL
SRJOHGDWLXSUDYXUHDOQRVWGXH
$NWLYQRVWGXHMHGLQRMHPRJXDWXXVOXDMXNDGDSRVWRMLXQXWDUQMDVORERGD
LQH]DYLVQRVW
RYMHNRYDGXDQLMHRGLVWRJVWDNODSULMHMHVOLQDXGRWYRUQRPRJOHGDOX
SXQRPSUHGUDVXGDLSUHYDUDRYMHNRYRWLMHORXWMHHQDQMHJRYGXKDIL]LNR
LGUXWYHQRSRVWRMDQMHQDQMHJRYRGXKRYQRVWDQMH
'DELREMDVQLOLSRGULMHWORSVLKHXHQMDFLVXGRVDGL]PLOMDOLERJRYH
LQVWLQNWHNR]PLNHSVLKHDPLVPRSRGULMHWORRYMHNDVYHOLQDSXNH
PDWHULMDOQHELRORNHWHPHOMH3RNXDWHPRYDPWRREMDVQLWLQDSULPMHUX
VWUDKDLJODGL*ODGMHVLJQDOQLPHKDQL]DPVPDQMHQMDREUDPEHQLKUH]HUYLX
RUJDQL]PXWMSRHWQHXJURHQRVWLHJ]LVWHQFLMH0QRJRSXWDMHWDNRMHGLQND
MHGYDXVSMHODSUHLYMHWLGRDYLGRKUDQHX]DGQMLWUHQ7DMGRMDPVNRUH
SURSDVWLRVWDYLRMHVYLPEXGXLPQDUDWDMLPDRLOMDNQDWDODPXVXNRMLVH
LVND]XMHNDRDQNVLR]QRVWWMHVNRED6DGDYHGDELVHGRLYMHOHSRSUDWQH
SRMDYHVPDQMHQMDJOXNR]HWMJODGLGUKWDQMHVNXSOMDQMHLLUHQMH]MHQLFD
MHHQMHGODNHLWGQLMHQXQRGDVHUD]LQDJOXNR]HVPDQML'RYROMQDMHLVDPD
SRPLVDRGDELHJ]LVWHQFLMDPRJODELWLXJURHQDSDGDVHPDQLIHVWLUDMXLVWH
SRMDYHNRMHYLHQHR]QDDYDMXVDPRJODGQHJRLVWUDK'DNOHMHGQDSRVYH
IL]LNDUHDNFLMDSUHODMHXSRGUXMHSVLKLNLKSRMDYD%DWDMRGQRVJODGLL
VWUDKDRGQRVQRSRGXGDUQRVWQMLKRYDL]UDDYDQMDSRPRJDRQDPMHX
SURQDODHQMXRGQRVDL]PHXIL]LNLKLSVLKLNLKSRMDYD7UHEDORMHVLLX
VDPRSRGULMHWORRYMHNDGRRQHWRNHJGMHMHRERMHELORMHGLQVWYHQDELRORND
UHDNFLMD
'DOLQDVSRVWRMDQMHVYLMHVWLRVOREDDRGQDLKWUDJDQMDLXVPMHUDYDN
]DGRYROMHQMXOMXGVNRJGXKD"
'XKVHELVWYDUDWLMHOR
'XDWYRMDLWRPRHXGYRMH
'XLWUHEDNDWNDGGDWLLJUH 1HYDOMDXYLMHNELWLR]ELOMDQ
,DNRMHLVDPDULMHSVLKRORJLMDNRYDQLFDRGJUNHULMHLGXDL]QDQRVW
GDNOH]QDQRVWRGXL ULMHGXDMHSULMHVYHJDUHOLJLMVNLLVSHNXODWLYQR
ILOR]RIVNLSRMDPLNDRWDNDYMHQDSXWHQLPVHSVLKRORJLMDSRHODUD]YLMDWL
NDR]QDQRVWXWHPHOMHQDQDLVNXVWYHQLPPHWRGDPD
,PDWLGXKDMHHVWRLVWRWRLQHPDWLSDUD
.DNRELVHQDSUDYLOHYHOLNHVWYDULGXKPRUDELWLLURNLRSXWHQ
.ROLNRMHVDPRSRWUHEQRGXKDGDRYMHNQLNDGDQHLVSDGQHVPLMHDQ
/MXGHEH]GXKDQHPRHPRRGXHYLWLDOLLKPRHPRIDQDWL]LUDWL





p1LWNRVHQHWUXGLWROLNRVNXSLWLQRYHGRMPRYHNDRRQDMWNRQH]QDREUDGLWL
VWDUH
p$NRHOLWHVD]QDWLQHWRDSVROXWQRPRUDWHVHRVORERGLWLWLMHODL
SRJOHGDWLXSUDYXUHDOQRVWGXH
$NWLYQRVWGXHMHGLQRMHPRJXDWXXVOXDMXNDGDSRVWRMLXQXWDUQMDVORERGD
LQH]DYLVQRVW
RYMHNRYDGXDQLMHRGLVWRJVWDNODSULMHMHVOLQDXGRWYRUQRPRJOHGDOX
SXQRPSUHGUDVXGDLSUHYDUDRYMHNRYRWLMHORXWMHHQDQMHJRYGXKDIL]LNR
LGUXWYHQRSRVWRMDQMHQDQMHJRYRGXKRYQRVWDQMH
'DELREMDVQLOLSRGULMHWORSVLKHXHQMDFLVXGRVDGL]PLOMDOLERJRYH
LQVWLQNWHNR]PLNHSVLKHDPLVPRSRGULMHWORRYMHNDVYHOLQDSXNH
PDWHULMDOQHELRORNHWHPHOMH3RNXDWHPRYDPWRREMDVQLWLQDSULPMHUX
VWUDKDLJODGL*ODGMHVLJQDOQLPHKDQL]DPVPDQMHQMDREUDPEHQLKUH]HUYLX
RUJDQL]PXWMSRHWQHXJURHQRVWLHJ]LVWHQFLMH0QRJRSXWDMHWDNRMHGLQND
MHGYDXVSMHODSUHLYMHWLGRDYLGRKUDQHX]DGQMLWUHQ7DMGRMDPVNRUH
SURSDVWLRVWDYLRMHVYLPEXGXLPQDUDWDMLPDRLOMDNQDWDODPXVXNRMLVH
LVND]XMHNDRDQNVLR]QRVWWMHVNRED6DGDYHGDELVHGRLYMHOHSRSUDWQH
SRMDYHVPDQMHQMDJOXNR]HWMJODGLGUKWDQMHVNXSOMDQMHLLUHQMH]MHQLFD
MHHQMHGODNHLWGQLMHQXQRGDVHUD]LQDJOXNR]HVPDQML'RYROMQDMHLVDPD
SRPLVDRGDELHJ]LVWHQFLMDPRJODELWLXJURHQDSDGDVHPDQLIHVWLUDMXLVWH
SRMDYHNRMHYLHQHR]QDDYDMXVDPRJODGQHJRLVWUDK'DNOHMHGQDSRVYH
IL]LNDUHDNFLMDSUHODMHXSRGUXMHSVLKLNLKSRMDYD%DWDMRGQRVJODGLL
VWUDKDRGQRVQRSRGXGDUQRVWQMLKRYDL]UDDYDQMDSRPRJDRQDPMHX
SURQDODHQMXRGQRVDL]PHXIL]LNLKLSVLKLNLKSRMDYD7UHEDORMHVLLX
VDPRSRGULMHWORRYMHNDGRRQHWRNHJGMHMHRERMHELORMHGLQVWYHQDELRORND
UHDNFLMD
'DOLQDVSRVWRMDQMHVYLMHVWLRVOREDDRGQDLKWUDJDQMDLXVPMHUDYDN
]DGRYROMHQMXOMXGVNRJGXKD"
'XKVHELVWYDUDWLMHOR
'XDWYRMDLWRPRHXGYRMH
'XLWUHEDNDWNDGGDWLLJUH 1HYDOMDXYLMHNELWLR]ELOMDQ
,DNRMHLVDPDULMHSVLKRORJLMDNRYDQLFDRGJUNHULMHLGXDL]QDQRVW
GDNOH]QDQRVWRGXL ULMHGXDMHSULMHVYHJDUHOLJLMVNLLVSHNXODWLYQR
ILOR]RIVNLSRMDPLNDRWDNDYMHQDSXWHQLPVHSVLKRORJLMDSRHODUD]YLMDWL
NDR]QDQRVWXWHPHOMHQDQDLVNXVWYHQLPPHWRGDPD
,PDWLGXKDMHHVWRLVWRWRLQHPDWLSDUD
.DNRELVHQDSUDYLOHYHOLNHVWYDULGXKPRUDELWLLURNLRSXWHQ
.ROLNRMHVDPRSRWUHEQRGXKDGDRYMHNQLNDGDQHLVSDGQHVPLMHDQ
/MXGHEH]GXKDQHPRHPRRGXHYLWLDOLLKPRHPRIDQDWL]LUDWL

p1LWNRVHQHWUXGLWROLNRVNXSLWLQRYHGRMPRYHNDRRQDMWNRQH]QDREUDGLWL
VWDUH
p$NRHOLWHVD]QDWLQHWRDSVROXWQRPRUDWHVHRVORERGLWLWLMHODL
SRJOHGDWLXSUDYXUHDOQRVWGXH
$NWLYQRVWGXHMHGLQRMHPRJXDWXXVOXDMXNDGDSRVWRMLXQXWDUQMDVORERGD
LQH]DYLVQRVW
RYMHNRYDGXDQLMHRGLVWRJVWDNODSULMHMHVOLQDXGRWYRUQRPRJOHGDOX
SXQRPSUHGUDVXGDLSUHYDUDRYMHNRYRWLMHORXWMHHQDQMHJRYGXKDIL]LNR
LGUXWYHQRSRVWRMDQMHQDQMHJRYRGXKRYQRVWDQMH
'DELREMDVQLOLSRGULMHWORSVLKHXHQMDFLVXGRVDGL]PLOMDOLERJRYH
LQVWLQNWHNR]PLNHSVLKHDPLVPRSRGULMHWORRYMHNDVYHOLQDSXNH
PDWHULMDOQHELRORNHWHPHOMH3RNXDWHPRYDPWRREMDVQLWLQDSULPMHUX
VWUDKDLJODGL*ODGMHVLJQDOQLPHKDQL]DPVPDQMHQMDREUDPEHQLKUH]HUYLX
RUJDQL]PXWMSRHWQHXJURHQRVWLHJ]LVWHQFLMH0QRJRSXWDMHWDNRMHGLQND
MHGYDXVSMHODSUHLYMHWLGRDYLGRKUDQHX]DGQMLWUHQ7DMGRMDPVNRUH
SURSDVWLRVWDYLRMHVYLPEXGXLPQDUDWDMLPDRLOMDNQDWDODPXVXNRMLVH
LVND]XMHNDRDQNVLR]QRVWWMHVNRED6DGDYHGDELVHGRLYMHOHSRSUDWQH
SRMDYHVPDQMHQMDJOXNR]HWMJODGLGUKWDQMHVNXSOMDQMHLLUHQMH]MHQLFD
MHHQMHGODNHLWGQLMHQXQRGDVHUD]LQDJOXNR]HVPDQML'RYROMQDMHLVDPD
SRPLVDRGDELHJ]LVWHQFLMDPRJODELWLXJURHQDSDGDVHPDQLIHVWLUDMXLVWH
SRMDYHNRMHYLHQHR]QDDYDMXVDPRJODGQHJRLVWUDK'DNOHMHGQDSRVYH
IL]LNDUHDNFLMDSUHODMHXSRGUXMHSVLKLNLKSRMDYD%DWDMRGQRVJODGLL
VWUDKDRGQRVQRSRGXGDUQRVWQMLKRYDL]UDDYDQMDSRPRJDRQDPMHX
SURQDODHQMXRGQRVDL]PHXIL]LNLKLSVLKLNLKSRMDYD7UHEDORMHVLLX
VDPRSRGULMHWORRYMHNDGRRQHWRNHJGMHMHRERMHELORMHGLQVWYHQDELRORND
UHDNFLMD
'DOLQDVSRVWRMDQMHVYLMHVWLRVOREDDRGQDLKWUDJDQMDLXVPMHUDYDN
]DGRYROMHQMXOMXGVNRJGXKD"
'XKVHELVWYDUDWLMHOR
'XDWYRMDLWRPRHXGYRMH
'XLWUHEDNDWNDGGDWLLJUH 1HYDOMDXYLMHNELWLR]ELOMDQ
,DNRMHLVDPDULMHSVLKRORJLMDNRYDQLFDRGJUNHULMHLGXDL]QDQRVW
GDNOH]QDQRVWRGXL ULMHGXDMHSULMHVYHJDUHOLJLMVNLLVSHNXODWLYQR
ILOR]RIVNLSRMDPLNDRWDNDYMHQDSXWHQLPVHSVLKRORJLMDSRHODUD]YLMDWL
NDR]QDQRVWXWHPHOMHQDQDLVNXVWYHQLPPHWRGDPD
,PDWLGXKDMHHVWRLVWRWRLQHPDWLSDUD
.DNRELVHQDSUDYLOHYHOLNHVWYDULGXKPRUDELWLLURNLRSXWHQ
.ROLNRMHVDPRSRWUHEQRGXKDGDRYMHNQLNDGDQHLVSDGQHVPLMHDQ
/MXGHEH]GXKDQHPRHPRRGXHYLWLDOLLKPRHPRIDQDWL]LUDWL





 MXGVNDMHGXDQHGRVHQD
/
1DSODQXHNVSHULPHQWDOQLK]QDQRVWLRLWRVHQHPRH]DKWLMHYDWLGRND]R
SRVWRMDQMXGXH
1H]QDLUD]YHVHOLWLGXX]QDLSURGDWLMH
2GXRPRMDEHVPUWQRPLYRWXWLQHWHLYHSROMHPRJXHJWLLVFUSL
2QLNRMLVHQDGDMXULMHLWLSUREOHPQHXURIL]LRORJLMHGXKDVXNDROMXGLQD
SRGQRMXSODQLQH2QLVWRMHQDLVWLQLNRMLVXQDSUDYLOLQDSRGQRMXLJOHGDMX
QDSODQLQXQDNRMXVHHOHSRSHWL$OLYUKMHVNULYHQXYMHQLPREODFLPDL
PQRJLYMHUXMXGDQHPRHELWLQLNDGDRVYRMHQ6LJXUQRMHDNRGRHGDNDGD
HRYMHNSRVWLLSRWSXQRUD]XPLMHYDQMHVYRJYODVWLWRJPR]JDLGXKDGDH
WRELWLQMHJRYQDMYHLXVSMHKQMHJRYRNRQDQRGRVWLJQXH
2YRMHVWUDQRSRJUHQLPRGHUQLQDXNPLMHQMDWLOMXGVNXGXXNDNRELMXVH
SULODJRGLORXYMHWLPDXPMHVWRPLMHQMDWLXYMHWHNDNRELLKVHSULODJRGLOR
OMXGVNRMGXL
3RGVYLMHVWLPDGYDOLFDXQMRMMHVQDJDNRMDPRHQDHWLQDXSDPHWDOLRQD
MHLL]YRUVWYDUDODNLKPLVOL
3UDYDVQDQDL]GUDYDSVLKDPRHVKYDWLWLYHOLNHLPDOHVWYDUL
'XKMHQHGRKYDWQLHQWLWHWDQMHJRYRGMHORYDQMHQLMHVDVYLPRJUDQLHQRQD
SRGUXMHXPR]JX
3URNOHWVWYRORLKSULOLNDMHGDLGXDSRVWDQHORD
3URSULXPSUHGVWDYOMD]DPMHQX]DUDQLMHHVWRXSRWUHEOMDYDQL]UD]GXDLOLVWLO
LYRWDDQMLPHVHR]QDDYDVYHIXQNFLMHYODVWLWRJMDXVYDMDQMHRGUHHQLK
FLOMHYDNRMLPDSRMHGLQDFWHLLNRMLXVPMHUDYDMXQMHJRYGDOMQMLLYRWQLWRN
3URXDYDQMHVQRYDMHMDVQRSRND]DORGDSRGVYLMHVWPLVOLXVOLNDPDDQHX
DSVWUDNWQLPLGHMDPD=DWRQMHQRUMHHQMHLPDHVWRREOLNGXHYQHVOLNH
.ROLNR]QDPRRRGQRVLPDWLMHODLGXKD"WRWLMHORJXELGXDGRELYD
(QHUJLMDVWUDVWLSRNUHHLGXX
6DVYDNRPYHOLNRPPLVOLNRMXQDXLRVOREDDSRMHGDQGRWDGXVHELMHGDQ
VSXWDQLGXK
6UHWQDMHVDPRGXDNRMDYROL
6YDNLNRPDGLOMXGVNHGXHVSRPHQLNMHSRYLMHVWLQDURGDXNRMHPVHRYD
GXDURGLOD
7LMHODEH]SVLKHVXNDRNLSRYLQDMDYQRPWUJX
7LMHORLGXDQLVXGYLMHVXSVWDQFHYHMHGQD2QHLQHRYMHNDNRMLVDPVHEH
XSR]QDMHQDUD]OLLWQDLQ7LMHORMHSUHYRGLWHOMGXHXYLGOMLYR7NRPLVOLGD
MHQHWNRYLHWRQHPRHSRVWDWL7NRRGOMXGL]QDRYMHNRYHWDMQHRVLP
RYMHMHJDGXKDNRMLMHXQMHPX"

/MXGVNDMHGXDQHGRVHQD
1DSODQXHNVSHULPHQWDOQLK]QDQRVWLRLWRVHQHPRH]DKWLMHYDWLGRND]R
SRVWRMDQMXGXH
1H]QDLUD]YHVHOLWLGXX]QDLSURGDWLMH
2GXRPRMDEHVPUWQRPLYRWXWLQHWHLYHSROMHPRJXHJWLLVFUSL
2QLNRMLVHQDGDMXULMHLWLSUREOHPQHXURIL]LRORJLMHGXKDVXNDROMXGLQD
SRGQRMXSODQLQH2QLVWRMHQDLVWLQLNRMLVXQDSUDYLOLQDSRGQRMXLJOHGDMX
QDSODQLQXQDNRMXVHHOHSRSHWL$OLYUKMHVNULYHQXYMHQLPREODFLPDL
PQRJLYMHUXMXGDQHPRHELWLQLNDGDRVYRMHQ6LJXUQRMHDNRGRHGDNDGD
HRYMHNSRVWLLSRWSXQRUD]XPLMHYDQMHVYRJYODVWLWRJPR]JDLGXKDGDH
WRELWLQMHJRYQDMYHLXVSMHKQMHJRYRNRQDQRGRVWLJQXH
2YRMHVWUDQRSRJUHQLPRGHUQLQDXNPLMHQMDWLOMXGVNXGXXNDNRELMXVH
SULODJRGLORXYMHWLPDXPMHVWRPLMHQMDWLXYMHWHNDNRELLKVHSULODJRGLOR
OMXGVNRMGXL
3RGVYLMHVWLPDGYDOLFDXQMRMMHVQDJDNRMDPRHQDHWLQDXSDPHWDOLRQD
MHLL]YRUVWYDUDODNLKPLVOL
3UDYDVQDQDL]GUDYDSVLKDPRHVKYDWLWLYHOLNHLPDOHVWYDUL
'XKMHQHGRKYDWQLHQWLWHWDQMHJRYRGMHORYDQMHQLMHVDVYLPRJUDQLHQRQD
SRGUXMHXPR]JX
3URNOHWVWYRORLKSULOLNDMHGDLGXDSRVWDQHORD
3URSULXPSUHGVWDYOMD]DPMHQX]DUDQLMHHVWRXSRWUHEOMDYDQL]UD]GXDLOLVWLO
LYRWDDQMLPHVHR]QDDYDVYHIXQNFLMHYODVWLWRJMDXVYDMDQMHRGUHHQLK
FLOMHYDNRMLPDSRMHGLQDFWHLLNRMLXVPMHUDYDMXQMHJRYGDOMQMLLYRWQLWRN
3URXDYDQMHVQRYDMHMDVQRSRND]DORGDSRGVYLMHVWPLVOLXVOLNDPDDQHX
DSVWUDNWQLPLGHMDPD=DWRQMHQRUMHHQMHLPDHVWRREOLNGXHYQHVOLNH
.ROLNR]QDPRRRGQRVLPDWLMHODLGXKD"WRWLMHORJXELGXDGRELYD
(QHUJLMDVWUDVWLSRNUHHLGXX
6DVYDNRPYHOLNRPPLVOLNRMXQDXLRVOREDDSRMHGDQGRWDGXVHELMHGDQ
VSXWDQLGXK
6UHWQDMHVDPRGXDNRMDYROL
6YDNLNRPDGLOMXGVNHGXHVSRPHQLNMHSRYLMHVWLQDURGDXNRMHPVHRYD
GXDURGLOD
7LMHODEH]SVLKHVXNDRNLSRYLQDMDYQRPWUJX
7LMHORLGXDQLVXGYLMHVXSVWDQFHYHMHGQD2QHLQHRYMHNDNRMLVDPVHEH
XSR]QDMHQDUD]OLLWQDLQ7LMHORMHSUHYRGLWHOMGXHXYLGOMLYR7NRPLVOLGD
MHQHWNRYLHWRQHPRHSRVWDWL7NRRGOMXGL]QDRYMHNRYHWDMQHRVLP
RYMHMHJDGXKDNRMLMHXQMHPX"





 MXGVNDMHGXDQHGRVHQD
/
1DSODQXHNVSHULPHQWDOQLK]QDQRVWLRLWRVHQHPRH]DKWLMHYDWLGRND]R
SRVWRMDQMXGXH
1H]QDLUD]YHVHOLWLGXX]QDLSURGDWLMH
2GXRPRMDEHVPUWQRPLYRWXWLQHWHLYHSROMHPRJXHJWLLVFUSL
2QLNRMLVHQDGDMXULMHLWLSUREOHPQHXURIL]LRORJLMHGXKDVXNDROMXGLQD
SRGQRMXSODQLQH2QLVWRMHQDLVWLQLNRMLVXQDSUDYLOLQDSRGQRMXLJOHGDMX
QDSODQLQXQDNRMXVHHOHSRSHWL$OLYUKMHVNULYHQXYMHQLPREODFLPDL
PQRJLYMHUXMXGDQHPRHELWLQLNDGDRVYRMHQ6LJXUQRMHDNRGRHGDNDGD
HRYMHNSRVWLLSRWSXQRUD]XPLMHYDQMHVYRJYODVWLWRJPR]JDLGXKDGDH
WRELWLQMHJRYQDMYHLXVSMHKQMHJRYRNRQDQRGRVWLJQXH
2YRMHVWUDQRSRJUHQLPRGHUQLQDXNPLMHQMDWLOMXGVNXGXXNDNRELMXVH
SULODJRGLORXYMHWLPDXPMHVWRPLMHQMDWLXYMHWHNDNRELLKVHSULODJRGLOR
OMXGVNRMGXL
3RGVYLMHVWLPDGYDOLFDXQMRMMHVQDJDNRMDPRHQDHWLQDXSDPHWDOLRQD
MHLL]YRUVWYDUDODNLKPLVOL
3UDYDVQDQDL]GUDYDSVLKDPRHVKYDWLWLYHOLNHLPDOHVWYDUL
'XKMHQHGRKYDWQLHQWLWHWDQMHJRYRGMHORYDQMHQLMHVDVYLPRJUDQLHQRQD
SRGUXMHXPR]JX
3URNOHWVWYRORLKSULOLNDMHGDLGXDSRVWDQHORD
3URSULXPSUHGVWDYOMD]DPMHQX]DUDQLMHHVWRXSRWUHEOMDYDQL]UD]GXDLOLVWLO
LYRWDDQMLPHVHR]QDDYDVYHIXQNFLMHYODVWLWRJMDXVYDMDQMHRGUHHQLK
FLOMHYDNRMLPDSRMHGLQDFWHLLNRMLXVPMHUDYDMXQMHJRYGDOMQMLLYRWQLWRN
3URXDYDQMHVQRYDMHMDVQRSRND]DORGDSRGVYLMHVWPLVOLXVOLNDPDDQHX
DSVWUDNWQLPLGHMDPD=DWRQMHQRUMHHQMHLPDHVWRREOLNGXHYQHVOLNH
.ROLNR]QDPRRRGQRVLPDWLMHODLGXKD"WRWLMHORJXELGXDGRELYD
(QHUJLMDVWUDVWLSRNUHHLGXX
6DVYDNRPYHOLNRPPLVOLNRMXQDXLRVOREDDSRMHGDQGRWDGXVHELMHGDQ
VSXWDQLGXK
6UHWQDMHVDPRGXDNRMDYROL
6YDNLNRPDGLOMXGVNHGXHVSRPHQLNMHSRYLMHVWLQDURGDXNRMHPVHRYD
GXDURGLOD
7LMHODEH]SVLKHVXNDRNLSRYLQDMDYQRPWUJX
7LMHORLGXDQLVXGYLMHVXSVWDQFHYHMHGQD2QHLQHRYMHNDNRMLVDPVHEH
XSR]QDMHQDUD]OLLWQDLQ7LMHORMHSUHYRGLWHOMGXHXYLGOMLYR7NRPLVOLGD
MHQHWNRYLHWRQHPRHSRVWDWL7NRRGOMXGL]QDRYMHNRYHWDMQHRVLP
RYMHMHJDGXKDNRMLMHXQMHPX"



/MXGVNDMHGXDQHGRVHQD
1DSODQXHNVSHULPHQWDOQLK]QDQRVWLRLWRVHQHPRH]DKWLMHYDWLGRND]R
SRVWRMDQMXGXH
1H]QDLUD]YHVHOLWLGXX]QDLSURGDWLMH
2GXRPRMDEHVPUWQRPLYRWXWLQHWHLYHSROMHPRJXHJWLLVFUSL
2QLNRMLVHQDGDMXULMHLWLSUREOHPQHXURIL]LRORJLMHGXKDVXNDROMXGLQD
SRGQRMXSODQLQH2QLVWRMHQDLVWLQLNRMLVXQDSUDYLOLQDSRGQRMXLJOHGDMX
QDSODQLQXQDNRMXVHHOHSRSHWL$OLYUKMHVNULYHQXYMHQLPREODFLPDL
PQRJLYMHUXMXGDQHPRHELWLQLNDGDRVYRMHQ6LJXUQRMHDNRGRHGDNDGD
HRYMHNSRVWLLSRWSXQRUD]XPLMHYDQMHVYRJYODVWLWRJPR]JDLGXKDGDH
WRELWLQMHJRYQDMYHLXVSMHKQMHJRYRNRQDQRGRVWLJQXH
2YRMHVWUDQRSRJUHQLPRGHUQLQDXNPLMHQMDWLOMXGVNXGXXNDNRELMXVH
SULODJRGLORXYMHWLPDXPMHVWRPLMHQMDWLXYMHWHNDNRELLKVHSULODJRGLOR
OMXGVNRMGXL
3RGVYLMHVWLPDGYDOLFDXQMRMMHVQDJDNRMDPRHQDHWLQDXSDPHWDOLRQD
MHLL]YRUVWYDUDODNLKPLVOL
3UDYDVQDQDL]GUDYDSVLKDPRHVKYDWLWLYHOLNHLPDOHVWYDUL
'XKMHQHGRKYDWQLHQWLWHWDQMHJRYRGMHORYDQMHQLMHVDVYLPRJUDQLHQRQD
SRGUXMHXPR]JX
3URNOHWVWYRORLKSULOLNDMHGDLGXDSRVWDQHORD
3URSULXPSUHGVWDYOMD]DPMHQX]DUDQLMHHVWRXSRWUHEOMDYDQL]UD]GXDLOLVWLO
LYRWDDQMLPHVHR]QDDYDVYHIXQNFLMHYODVWLWRJMDXVYDMDQMHRGUHHQLK
FLOMHYDNRMLPDSRMHGLQDFWHLLNRMLXVPMHUDYDMXQMHJRYGDOMQMLLYRWQLWRN
3URXDYDQMHVQRYDMHMDVQRSRND]DORGDSRGVYLMHVWPLVOLXVOLNDPDDQHX
DSVWUDNWQLPLGHMDPD=DWRQMHQRUMHHQMHLPDHVWRREOLNGXHYQHVOLNH
.ROLNR]QDPRRRGQRVLPDWLMHODLGXKD"WRWLMHORJXELGXDGRELYD
(QHUJLMDVWUDVWLSRNUHHLGXX
6DVYDNRPYHOLNRPPLVOLNRMXQDXLRVOREDDSRMHGDQGRWDGXVHELMHGDQ
VSXWDQLGXK
6UHWQDMHVDPRGXDNRMDYROL
6YDNLNRPDGLOMXGVNHGXHVSRPHQLNMHSRYLMHVWLQDURGDXNRMHPVHRYD
GXDURGLOD
7LMHODEH]SVLKHVXNDRNLSRYLQDMDYQRPWUJX
7LMHORLGXDQLVXGYLMHVXSVWDQFHYHMHGQD2QHLQHRYMHNDNRMLVDPVHEH
XSR]QDMHQDUD]OLLWQDLQ7LMHORMHSUHYRGLWHOMGXHXYLGOMLYR7NRPLVOLGD
MHQHWNRYLHWRQHPRHSRVWDWL7NRRGOMXGL]QDRYMHNRYHWDMQHRVLP
RYMHMHJDGXKDNRMLMHXQMHPX"



9HOLNHGXHWLKRSDWH
LYRWLGXDQHSRMDYOMXMXVHXDWRPVNRMIL]LFLLQHPRJXVHL]YHVWLQLL]
MHGQRJSULURGQRJ]DNRQD
p$NRGUXJRQHSUHRVWDMHEXGLLVNUHQ

8JUXSL-DLH]DYD]ERJWHQMHSULSDGDQMDJRPLOL$NRVDPSRSXWRVWDOLK
DNRQHPDRVMHDMDLOLPLVOLSRNRMLPDVHUD]OLNXMHPRGRVWDOLKDNRXVNODGLP
RELDMHRGLMHORLGHMHVJUXSRPMDVDPVSDHQVSDHQRG]DVWUDXMXHJ
GRLYOMDMDVDPRH'DSURX]URHWDMNRQIRUPL]DPGLNWDWRUVNLVLVWHPLVH

p8WHELVXVNXSOMHQDWROLNDLVNXVWYDVNLQLYHRGXH7NRGDQDVVDVYLP
VLJXUQRQLMHQHXURWLDU"3URQDLLYRWQLL]YRULVYRMXLQGLYLGXDOQRVWVDPR
VUHGLWHVYRMHOLQRVWL.DRVYMHVQDOLQRVWWLVLVDPRYROMQLLVMHDNL]
NROHNWLYQHSVLKH

7UDLRVDPVDPRVYRMHYODVWLWR-D

p3UL]QDMPRGDVPRVSUHPQLQDVYDNRL]QHQDHQMHVDPRWRQDV
VYDNRGQHYQHVWYDULL]QHQDGHSRSXWNDWDVWURID

6DVRERP]DSRHWLDOLNRGVHEHQH]DYULWLNRGVHEHSRHWLDOLQHLPDWLVHEH
]DFLOM

WRVHYLHEXGHRGULFDRVYRMHJDWRHYHDLLVWLQLWLMDELWLWYRMDOMXEDY

3UYLUD]JRYRU]QDLL]DLL]QDHJ-DLSRNXFDWLQDYUDWDQDHJ7L

8QDMUDQLMHPGMHWLQMVWYXQMHJRYRMDVHVODERUD]YLORGLMHWHVHMRXYLMHN
RVMHDLVWRYMHWQRVPDMNRPLQHPDRGYRMHQRVWLGRNMHVPDMNRP1MHJRY
RVMHDMXVDPOMHQRVWLXNODQMDIL]LNDQD]RQRVWPDMNH

3LWDQMHMHGDOLPLRVREQRSRVWRMLPR

-DMHVUHGLWHQDHJNRRUGLQDWQRJVXVWDYD7UHEDELWLR]QDHQQLWLFRP

1DHVWYDUQRSRVWRMDQMHQHRGUHXMHQLWNR

-HGLQLUD]ORJ]DWRVHXYLMHNPLVOLQDYODVWLWR-DMHVWWRWRVQDLP-DPRUDPR
LYMHWLSXQRGXHQHJRVELORNLPGUXJLP

/DNHMHSURELWLVHGR0DUVDQHJRGRVDPRJDVHEH1DMEROMLSXWGRVHEHWRMH
QDGPDLWLVH

-HGQDRGQDMRGDEUDQLMLKXYUHGDMHUHLPLDPLVOLWLMD

/DNRMHUHLRVYUQLVHQDVHEH1RWRLXLQLWLMHYHWHHMHUMHSURVWRU
VNXHQ

.DNRMHWRODNRUHLSURQDLVDPRJDVHEH$NDNRVHSUHSODLPRNDGDVHWR
GRLVWDLGRJRGL

.RGPQRJLKOMXGLMHEH]REUD]OXNYHLWRNDGDNDXMD

.RGPQRJLKOMXGLMHEH]REUD]OXNYHLWRNDGDNDXMD

.DNRMHWRODNRUHLSURQDLVDPRJDVHEH$NDNRVHSUHSODLPRNDGDVHWR
GRLVWDLGRJRGL

/DNRMHUHLRVYUQLVHQDVHEH1RWRLXLQLWLMHYHWHHMHUMHSURVWRU
VNXHQ

-HGQDRGQDMRGDEUDQLMLKXYUHGDMHUHLPLDPLVOLWLMD

/DNHMHSURELWLVHGR0DUVDQHJRGRVDPRJDVHEH1DMEROMLSXWGRVHEHWRMH
QDGPDLWLVH

-HGLQLUD]ORJ]DWRVHXYLMHNPLVOLQDYODVWLWR-DMHVWWRWRVQDLP-DPRUDPR
LYMHWLSXQRGXHQHJRVELORNLPGUXJLP

1DHVWYDUQRSRVWRMDQMHQHRGUHXMHQLWNR

-DMHVUHGLWHQDHJNRRUGLQDWQRJVXVWDYD7UHEDELWLR]QDHQQLWLFRP

3LWDQMHMHGDOLPLRVREQRSRVWRMLPR

8QDMUDQLMHPGMHWLQMVWYXQMHJRYRMDVHVODERUD]YLORGLMHWHVHMRXYLMHN
RVMHDLVWRYMHWQRVPDMNRPLQHPDRGYRMHQRVWLGRNMHVPDMNRP1MHJRY
RVMHDMXVDPOMHQRVWLXNODQMDIL]LNDQD]RQRVWPDMNH

3UYLUD]JRYRU]QDLL]DLL]QDHJ-DLSRNXFDWLQDYUDWDQDHJ7L

WRVHYLHEXGHRGULFDRVYRMHJDWRHYHDLLVWLQLWLMDELWLWYRMDOMXEDY

6DVRERP]DSRHWLDOLNRGVHEHQH]DYULWLNRGVHEHSRHWLDOLQHLPDWLVHEH
]DFLOM

p3UL]QDMPRGDVPRVSUHPQLQDVYDNRL]QHQDHQMHVDPRWRQDV
VYDNRGQHYQHVWYDULL]QHQDGHSRSXWNDWDVWURID

7UDLRVDPVDPRVYRMHYODVWLWR-D

p8WHELVXVNXSOMHQDWROLNDLVNXVWYDVNLQLYHRGXH7NRGDQDVVDVYLP
VLJXUQRQLMHQHXURWLDU"3URQDLLYRWQLL]YRULVYRMXLQGLYLGXDOQRVWVDPR
VUHGLWHVYRMHOLQRVWL.DRVYMHVQDOLQRVWWLVLVDPRYROMQLLVMHDNL]
NROHNWLYQHSVLKH

8JUXSL-DLH]DYD]ERJWHQMHSULSDGDQMDJRPLOL$NRVDPSRSXWRVWDOLK
DNRQHPDRVMHDMDLOLPLVOLSRNRMLPDVHUD]OLNXMHPRGRVWDOLKDNRXVNODGLP
RELDMHRGLMHORLGHMHVJUXSRPMDVDPVSDHQVSDHQRG]DVWUDXMXHJ
GRLYOMDMDVDPRH'DSURX]URHWDMNRQIRUPL]DPGLNWDWRUVNLVLVWHPLVH

 HOLNHGXHWLKRSDWH
9
LYRWLGXDQHSRMDYOMXMXVHXDWRPVNRMIL]LFLLQHPRJXVHL]YHVWLQLL]
MHGQRJSULURGQRJ]DNRQD
p$NRGUXJRQHSUHRVWDMHEXGLLVNUHQ






9HOLNHGXHWLKRSDWH
LYRWLGXDQHSRMDYOMXMXVHXDWRPVNRMIL]LFLLQHPRJXVHL]YHVWLQLL]
MHGQRJSULURGQRJ]DNRQD
p$NRGUXJRQHSUHRVWDMHEXGLLVNUHQ

8JUXSL-DLH]DYD]ERJWHQMHSULSDGDQMDJRPLOL$NRVDPSRSXWRVWDOLK
DNRQHPDRVMHDMDLOLPLVOLSRNRMLPDVHUD]OLNXMHPRGRVWDOLKDNRXVNODGLP
RELDMHRGLMHORLGHMHVJUXSRPMDVDPVSDHQVSDHQRG]DVWUDXMXHJ
GRLYOMDMDVDPRH'DSURX]URHWDMNRQIRUPL]DPGLNWDWRUVNLVLVWHPLVH

p8WHELVXVNXSOMHQDWROLNDLVNXVWYDVNLQLYHRGXH7NRGDQDVVDVYLP
VLJXUQRQLMHQHXURWLDU"3URQDLLYRWQLL]YRULVYRMXLQGLYLGXDOQRVWVDPR
VUHGLWHVYRMHOLQRVWL.DRVYMHVQDOLQRVWWLVLVDPRYROMQLLVMHDNL]
NROHNWLYQHSVLKH

7UDLRVDPVDPRVYRMHYODVWLWR-D

p3UL]QDMPRGDVPRVSUHPQLQDVYDNRL]QHQDHQMHVDPRWRQDV
VYDNRGQHYQHVWYDULL]QHQDGHSRSXWNDWDVWURID

6DVRERP]DSRHWLDOLNRGVHEHQH]DYULWLNRGVHEHSRHWLDOLQHLPDWLVHEH
]DFLOM

WRVHYLHEXGHRGULFDRVYRMHJDWRHYHDLLVWLQLWLMDELWLWYRMDOMXEDY

3UYLUD]JRYRU]QDLL]DLL]QDHJ-DLSRNXFDWLQDYUDWDQDHJ7L

8QDMUDQLMHPGMHWLQMVWYXQMHJRYRMDVHVODERUD]YLORGLMHWHVHMRXYLMHN
RVMHDLVWRYMHWQRVPDMNRPLQHPDRGYRMHQRVWLGRNMHVPDMNRP1MHJRY
RVMHDMXVDPOMHQRVWLXNODQMDIL]LNDQD]RQRVWPDMNH

3LWDQMHMHGDOLPLRVREQRSRVWRMLPR

-DMHVUHGLWHQDHJNRRUGLQDWQRJVXVWDYD7UHEDELWLR]QDHQQLWLFRP

1DHVWYDUQRSRVWRMDQMHQHRGUHXMHQLWNR

-HGLQLUD]ORJ]DWRVHXYLMHNPLVOLQDYODVWLWR-DMHVWWRWRVQDLP-DPRUDPR
LYMHWLSXQRGXHQHJRVELORNLPGUXJLP

/DNHMHSURELWLVHGR0DUVDQHJRGRVDPRJDVHEH1DMEROMLSXWGRVHEHWRMH
QDGPDLWLVH

-HGQDRGQDMRGDEUDQLMLKXYUHGDMHUHLPLDPLVOLWLMD

/DNRMHUHLRVYUQLVHQDVHEH1RWRLXLQLWLMHYHWHHMHUMHSURVWRU
VNXHQ

.DNRMHWRODNRUHLSURQDLVDPRJDVHEH$NDNRVHSUHSODLPRNDGDVHWR
GRLVWDLGRJRGL

.RGPQRJLKOMXGLMHEH]REUD]OXNYHLWRNDGDNDXMD

.RGPQRJLKOMXGLMHEH]REUD]OXNYHLWRNDGDNDXMD

.DNRMHWRODNRUHLSURQDLVDPRJDVHEH$NDNRVHSUHSODLPRNDGDVHWR
GRLVWDLGRJRGL

/DNRMHUHLRVYUQLVHQDVHEH1RWRLXLQLWLMHYHWHHMHUMHSURVWRU
VNXHQ

-HGQDRGQDMRGDEUDQLMLKXYUHGDMHUHLPLDPLVOLWLMD

/DNHMHSURELWLVHGR0DUVDQHJRGRVDPRJDVHEH1DMEROMLSXWGRVHEHWRMH
QDGPDLWLVH

-HGLQLUD]ORJ]DWRVHXYLMHNPLVOLQDYODVWLWR-DMHVWWRWRVQDLP-DPRUDPR
LYMHWLSXQRGXHQHJRVELORNLPGUXJLP

1DHVWYDUQRSRVWRMDQMHQHRGUHXMHQLWNR

-DMHVUHGLWHQDHJNRRUGLQDWQRJVXVWDYD7UHEDELWLR]QDHQQLWLFRP

3LWDQMHMHGDOLPLRVREQRSRVWRMLPR

8QDMUDQLMHPGMHWLQMVWYXQMHJRYRMDVHVODERUD]YLORGLMHWHVHMRXYLMHN
RVMHDLVWRYMHWQRVPDMNRPLQHPDRGYRMHQRVWLGRNMHVPDMNRP1MHJRY
RVMHDMXVDPOMHQRVWLXNODQMDIL]LNDQD]RQRVWPDMNH

3UYLUD]JRYRU]QDLL]DLL]QDHJ-DLSRNXFDWLQDYUDWDQDHJ7L

WRVHYLHEXGHRGULFDRVYRMHJDWRHYHDLLVWLQLWLMDELWLWYRMDOMXEDY

6DVRERP]DSRHWLDOLNRGVHEHQH]DYULWLNRGVHEHSRHWLDOLQHLPDWLVHEH
]DFLOM

p3UL]QDMPRGDVPRVSUHPQLQDVYDNRL]QHQDHQMHVDPRWRQDV
VYDNRGQHYQHVWYDULL]QHQDGHSRSXWNDWDVWURID

7UDLRVDPVDPRVYRMHYODVWLWR-D

p8WHELVXVNXSOMHQDWROLNDLVNXVWYDVNLQLYHRGXH7NRGDQDVVDVYLP
VLJXUQRQLMHQHXURWLDU"3URQDLLYRWQLL]YRULVYRMXLQGLYLGXDOQRVWVDPR
VUHGLWHVYRMHOLQRVWL.DRVYMHVQDOLQRVWWLVLVDPRYROMQLLVMHDNL]
NROHNWLYQHSVLKH

8JUXSL-DLH]DYD]ERJWHQMHSULSDGDQMDJRPLOL$NRVDPSRSXWRVWDOLK
DNRQHPDRVMHDMDLOLPLVOLSRNRMLPDVHUD]OLNXMHPRGRVWDOLKDNRXVNODGLP
RELDMHRGLMHORLGHMHVJUXSRPMDVDPVSDHQVSDHQRG]DVWUDXMXHJ
GRLYOMDMDVDPRH'DSURX]URHWDMNRQIRUPL]DPGLNWDWRUVNLVLVWHPLVH

9HOLNHGXHWLKRSDWH
LYRWLGXDQHSRMDYOMXMXVHXDWRPVNRMIL]LFLLQHPRJXVHL]YHVWLQLL]
MHGQRJSULURGQRJ]DNRQD
p$NRGUXJRQHSUHRVWDMHEXGLLVNUHQ



NRULVWH]DVWUDLYDQMHPLWHURURPDGHPRNUDWVNH]HPOMHVXJHVWLMRPL
SURSDJDQGRP
p&MHOLQDQDGLOD]LSXNL]EURMGLMHORYD8]HWH]DMHGQRVWYDULSRSULPDMX
VYRMVWYDNRMDSRMHGLQDQRQHPRUDMXLPDWL
FMHOLQDGLMDOHNWLNDILOR]RILMDORJLND]QDQRVWVOXDM
pLWDYVHQDLYRWNUHHL]PHXRQRJDWRKRHPRLRQRJDWRPRUDPR
'YLMHSRWSXQRVXSURWQHVWYDULYROLPRSRGMHGQDNRQDYLNXLQRYR
3DUDGRNVMHOMXGVNRJSRVWRMDQMDGDRYMHNLVWRGREQRWHL]DEOLVNRXL
QH]DYLVQRXSRVHEQRX
8RYMHNXMHWUDMDQVXNREL]PHXVWUDVWYHQRJ]DQRVDLKODGQRJUD]XPD
p8QHSULMDWHOMVNRMVHDWPRVIHULPRHLYMHWLQHGRVWDWDNEODJRQDNORQRVWLMH
JRUH
pDVWRKOHSOMHMHPQRJHOMXGHSULVLOLORGDEXGXQHLVNUHQL
HVWLWRYMHNWHNQDNRQFXPLVOLQDVHEH
1LMHVYHDVQRWRMHGRSXWHQR
6ODYRKOHSDQMHRYMHNXYLMHNUDY
p*GMHMHHQMDWXVYHFYDWHJGMHMHSRVMHGWXVYHOHLXSUDLQL
.ROLNRJRGRYMHNH]QH]DGDOMLQRPXYLMHNPXVHSRGQRVJXUQHRQR
QDMEOLH
1DNRQFXMHELWQRVDPRWRVPRXLQLOLLNDNRVPRLYMHOLDQH]DLPVPR
H]QXOL
6YLRQLNRMLQHSULURGQR]DQHLPH]QXHVWRL]JXEHLRQRWRSRVMHGXMX
7DNROLNRLPDVWYDUL]DNRMLPDQHH]QHP
DPELYDOHQWQRVWLOLSRGYRMHQRVWEODJRQDNORQRVWDVWRKOHSOMHHQMD
p/MXGLVXWMHVNREQLEH]SULQFLSDLOLYMHUHLRVMHDMXGDQHPDMXFLOMDRVLP
MHGQRJGDLGXQDSULMHG
p2EYH]HQDVWDMXWDNRGDVHQDYULMHPHQHNDHQH
WMHVNREDREYH]H
9UHEDQMDWXLKQD]OREQLKRLMXQDMYLHVXQDPVPHWDOD]DRLWRYDQMHQDHJD
SUDYRJD-DNRMHLQLQDXXQXWUDQMXVORERGX%ROMHOLVXQDVLQGLVNUHWQL
SRJOHGLVYLKRQLKNRMLVXVDUDGR]QDORXLGUVNRX]XULOLSLOMLOLXQDX
GXXQHGR]YROMDYDMXLMRMQLMHGQRJDQHRSDHQDQHSURPRWUHQDQHSURXHQD
SRNUHWD6DSLQMDODQDVMHXYLMHNWDLQGLVNUHWQDNRQWUROD

9UHEDQMDWXLKQD]OREQLKRLMXQDMYLHVXQDPVPHWDOD]DRLWRYDQMHQDHJD
SUDYRJD-DNRMHLQLQDXXQXWUDQMXVORERGX%ROMHOLVXQDVLQGLVNUHWQL
SRJOHGLVYLKRQLKNRMLVXVDUDGR]QDORXLGUVNRX]XULOLSLOMLOLXQDX
GXXQHGR]YROMDYDMXLMRMQLMHGQRJDQHRSDHQDQHSURPRWUHQDQHSURXHQD
SRNUHWD6DSLQMDODQDVMHXYLMHNWDLQGLVNUHWQDNRQWUROD
WMHVNREDREYH]H
 /MXGLVXWMHVNREQLEH]SULQFLSDLOLYMHUHLRVMHDMXGDQHPDMXFLOMDRVLP
p
MHGQRJGDLGXQDSULMHG
p2EYH]HQDVWDMXWDNRGDVHQDYULMHPHQHNDHQH
DPELYDOHQWQRVWLOLSRGYRMHQRVWEODJRQDNORQRVWDVWRKOHSOMHHQMD
pLWDYVHQDLYRWNUHHL]PHXRQRJDWRKRHPRLRQRJDWRPRUDPR
'YLMHSRWSXQRVXSURWQHVWYDULYROLPRSRGMHGQDNRQDYLNXLQRYR
3DUDGRNVMHOMXGVNRJSRVWRMDQMDGDRYMHNLVWRGREQRWHL]DEOLVNRXL
QH]DYLVQRXSRVHEQRX
8RYMHNXMHWUDMDQVXNREL]PHXVWUDVWYHQRJ]DQRVDLKODGQRJUD]XPD
p8QHSULMDWHOMVNRMVHDWPRVIHULPRHLYMHWLQHGRVWDWDNEODJRQDNORQRVWLMH
JRUH
pDVWRKOHSOMHMHPQRJHOMXGHSULVLOLORGDEXGXQHLVNUHQL
HVWLWRYMHNWHNQDNRQFXPLVOLQDVHEH
1LMHVYHDVQRWRMHGRSXWHQR
6ODYRKOHSDQMHRYMHNXYLMHNUDY
p*GMHMHHQMDWXVYHFYDWHJGMHMHSRVMHGWXVYHOHLXSUDLQL
.ROLNRJRGRYMHNH]QH]DGDOMLQRPXYLMHNPXVHSRGQRVJXUQHRQR
QDMEOLH
1DNRQFXMHELWQRVDPRWRVPRXLQLOLLNDNRVPRLYMHOLDQH]DLPVPR
H]QXOL
6YLRQLNRMLQHSULURGQR]DQHLPH]QXHVWRL]JXEHLRQRWRSRVMHGXMX
 DNROLNRLPDVWYDUL]DNRMLPDQHH]QHP
7
FMHOLQDGLMDOHNWLNDILOR]RILMDORJLND]QDQRVWVOXDM
p&MHOLQDQDGLOD]LSXNL]EURMGLMHORYD8]HWH]DMHGQRVWYDULSRSULPDMX
VYRMVWYDNRMDSRMHGLQDQRQHPRUDMXLPDWL

NRULVWH]DVWUDLYDQMHPLWHURURPDGHPRNUDWVNH]HPOMHVXJHVWLMRPL
SURSDJDQGRP




NRULVWH]DVWUDLYDQMHPLWHURURPDGHPRNUDWVNH]HPOMHVXJHVWLMRPL
SURSDJDQGRP
p&MHOLQDQDGLOD]LSXNL]EURMGLMHORYD8]HWH]DMHGQRVWYDULSRSULPDMX
VYRMVWYDNRMDSRMHGLQDQRQHPRUDMXLPDWL
FMHOLQDGLMDOHNWLNDILOR]RILMDORJLND]QDQRVWVOXDM
pLWDYVHQDLYRWNUHHL]PHXRQRJDWRKRHPRLRQRJDWRPRUDPR
'YLMHSRWSXQRVXSURWQHVWYDULYROLPRSRGMHGQDNRQDYLNXLQRYR
3DUDGRNVMHOMXGVNRJSRVWRMDQMDGDRYMHNLVWRGREQRWHL]DEOLVNRXL
QH]DYLVQRXSRVHEQRX
8RYMHNXMHWUDMDQVXNREL]PHXVWUDVWYHQRJ]DQRVDLKODGQRJUD]XPD
p8QHSULMDWHOMVNRMVHDWPRVIHULPRHLYMHWLQHGRVWDWDNEODJRQDNORQRVWLMH
JRUH
pDVWRKOHSOMHMHPQRJHOMXGHSULVLOLORGDEXGXQHLVNUHQL
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VYMHHPLVOLQDOD]HVHXPQRJLPD7UHEDVHVDPRVMHWLWLNROLNRVX]D]QDQRVW
GDOLODLFL=QDQRVWMHRWYRUHQDLOLELWUHEDODELWL]DVYHNULWLNHRQDNDRWR

=QDQRVWNDNRVHLQLQLMHSR]LYVDPRQHNLPDQHNHOLMHSHRULJLQDOQHL
VYMHHPLVOLQDOD]HVHXPQRJLPD7UHEDVHVDPRVMHWLWLNROLNRVX]D]QDQRVW
GDOLODLFL=QDQRVWMHRWYRUHQDLOLELWUHEDODELWL]DVYHNULWLNHRQDNDRWR
=QDQRVWGREURVKYDHQDLVFMHOMXMHRYMHNDRGQMHJRYDSRQRVDMHUPX
SRND]XMHJUDQLFH
=QDQRVWVOXLVDPRWRPHGDQDPSUHGRLNDNRMHJROHPRQDHQH]QDQMH
=QDQRVWVDPD]DVHEHQHPRHULMHLWLSULMHSRUQDSLWDQMDVXYUHPHQH
FLYLOL]DFLMHSRVHEQRMHSUREOHPHKXPDQRJVDGUDMDOMXGVNRJLYOMHQMD
=QDQRVWSRWLHL]WUDJDQMD]DLVWLQRP
=QDQRVWSRLQMHRQNUDMLQMHQLFD1LWNRQHH]DPMHULWLNHPLDULPDWRYRGX
UDVWYDUDMXXQMH]LQHHOHPHQWHPDGDRQLQLVXQLQDMPDQMHVOLQLYRGL
=QDQRVWQLMHQLWDGUXJRQHJRVOLNDLVWLQH
=QDQRVWQHPDGRPRYLQH
WRMHXVWYDUL]QDQRVW"%DYOMHQMH]QDQRVWLQDOLNMHVDVWDYOMDQMXPR]DLND
WUXGXNRMLPVHVODJDQMHPPDOLKNDPHQLDQDNUDMXGRELYDMHGQDYHOLNDL
VYHREXKYDWQDVOLND
9HOLNDWUDJHGLMD]QDQRVWLSRELMDQMHOLMHSHKLSRWH]HWXQRPLQMHQLFRP
9LGHLWXNUYQLNXXORJX]QDQRVWLPQRJLVXXVWUREDFLOLNOHWYXQDPRGHUQX
DWRPLVWLNX,RVXXMXLGDQDVSUHUDQR]QDQRVWQHSRNDSDPROLPRGDLQDX
QDMYHXX]GDQLFXMHGQXRGSRVOMHGQMLKQDGD"6WROMHLPDQDVLOMDL
SUD]QRYMHUMDELODMH]QDQRVWVYMHWLRQLNSURJUHVD9LGMHOLVPRKXOMHLOXDNHQD
]HQLWXYODVWLNULYRWYRUHQXLVWLQXSUHGVXGRPQDMX]YLHQLMHLGHMHXPRYDUL
PDNLMDYHOL]PD.DGPRGXKDWUQHLYRWSDGQHQDQLHUD]LQH5DGNRMLQDV
MHSRGLJDRGRRVYDMDDVYHPLUDGRQLRMHVDVRERPL'DPRNORYPD$NREL
VHPQRJLPDGDQDVSRYUDWDNXNDPHQRGREDLLQLRSUDYRPLGLORPHYROXFLMD
QHLGHQDWUDNH8WRMLGHMQRMSRUHPHWQMLLVXWRQXGLHVHVXYUHPHQD
]QDQVWYHQDPLVDRSRSXWOXRQRH6YHWHSUHGUDVXGHWUHEDUDVNULWLGDELVPR
]DNRUDLOLVYLMHWOLPPDJLVWUDODPDEXGXQRVWL
=QDQRVWEH]VDYMHVWLLNXOWXUHMHUD]YDOLQDGXH
=QDQRVWMHNDSHWDQDSUDNVDYRMQLFLWRJRGSRVWRML]DVOXXMHLGDVHXSR]QD
=QDQRVWMHRUJDQL]LUDQR]QDQMHDSRVOMHGQMLFLOM]QDQRVWLMHLVWLQD
=QDQRVWMHSROHPLQDDOLNDGDXOD]LXQHNXLJUXXQHNXWUNXLQDGPHWDQMH
RQDSRVWDMHJXELVYRMVPLVDR
=QDQRVWMHSRSLVVYLKLVWLQD
=QDQRVWMHVDPRL]REOLHQDVOLNDLVWLQH
=QDQRVWMHVDPRMHGQDSRORYLFD9MHURYDQMHMHGUXJD





WRMHXVWYDUL]QDQRVW"%DYOMHQMH]QDQRVWLQDOLNMHVDVWDYOMDQMXPR]DLND
WUXGXNRMLPVHVODJDQMHPPDOLKNDPHQLDQDNUDMXGRELYDMHGQDYHOLNDL
VYHREXKYDWQDVOLND
9HOLNDWUDJHGLMD]QDQRVWLSRELMDQMHOLMHSHKLSRWH]HWXQRPLQMHQLFRP
9LGHLWXNUYQLNXXORJX]QDQRVWLPQRJLVXXVWUREDFLOLNOHWYXQDPRGHUQX
DWRPLVWLNX,RVXXMXLGDQDVSUHUDQR]QDQRVWQHSRNDSDPROLPRGDLQDX
QDMYHXX]GDQLFXMHGQXRGSRVOMHGQMLKQDGD"6WROMHLPDQDVLOMDL
SUD]QRYMHUMDELODMH]QDQRVWVYMHWLRQLNSURJUHVD9LGMHOLVPRKXOMHLOXDNHQD
]HQLWXYODVWLNULYRWYRUHQXLVWLQXSUHGVXGRPQDMX]YLHQLMHLGHMHXPRYDUL
PDNLMDYHOL]PD.DGPRGXKDWUQHLYRWSDGQHQDQLHUD]LQH5DGNRMLQDV
MHSRGLJDRGRRVYDMDDVYHPLUDGRQLRMHVDVRERPL'DPRNORYPD$NREL
VHPQRJLPDGDQDVSRYUDWDNXNDPHQRGREDLLQLRSUDYRPLGLORPHYROXFLMD
QHLGHQDWUDNH8WRMLGHMQRMSRUHPHWQMLLVXWRQXGLHVHVXYUHPHQD
]QDQVWYHQDPLVDRSRSXWOXRQRH6YHWHSUHGUDVXGHWUHEDUDVNULWLGDELVPR
]DNRUDLOLVYLMHWOLPPDJLVWUDODPDEXGXQRVWL
=QDQRVWEH]VDYMHVWLLNXOWXUHMHUD]YDOLQDGXH
=QDQRVWMHNDSHWDQDSUDNVDYRMQLFLWRJRGSRVWRML]DVOXXMHLGDVHXSR]QD
=QDQRVWMHRUJDQL]LUDQR]QDQMHDSRVOMHGQMLFLOM]QDQRVWLMHLVWLQD
=QDQRVWMHSROHPLQDDOLNDGDXOD]LXQHNXLJUXXQHNXWUNXLQDGPHWDQMH
RQDSRVWDMHJXELVYRMVPLVDR
=QDQRVWMHSRSLVVYLKLVWLQD
=QDQRVWMHVDPRL]REOLHQDVOLNDLVWLQH
=QDQRVWMHVDPRMHGQDSRORYLFD9MHURYDQMHMHGUXJD
=QDQRVWQHPDGRPRYLQH
=QDQRVWQLMHQLWDGUXJRQHJRVOLNDLVWLQH
=QDQRVWSRLQMHRQNUDMLQMHQLFD1LWNRQHH]DPMHULWLNHPLDULPDWRYRGX
UDVWYDUDMXXQMH]LQHHOHPHQWHPDGDRQLQLVXQLQDMPDQMHVOLQLYRGL
=QDQRVWSRWLHL]WUDJDQMD]DLVWLQRP
=QDQRVWVDPD]DVHEHQHPRHULMHLWLSULMHSRUQDSLWDQMDVXYUHPHQH
FLYLOL]DFLMHSRVHEQRMHSUREOHPHKXPDQRJVDGUDMDOMXGVNRJLYOMHQMD
=QDQRVWVOXLVDPRWRPHGDQDPSUHGRLNDNRMHJROHPRQDHQH]QDQMH
=QDQRVWGREURVKYDHQDLVFMHOMXMHRYMHNDRGQMHJRYDSRQRVDMHUPX
SRND]XMHJUDQLFH
=QDQRVWNDNRVHLQLQLMHSR]LYVDPRQHNLPDQHNHOLMHSHRULJLQDOQHL
VYMHHPLVOLQDOD]HVHXPQRJLPD7UHEDVHVDPRVMHWLWLNROLNRVX]D]QDQRVW
GDOLODLFL=QDQRVWMHRWYRUHQDLOLELWUHEDODELWL]DVYHNULWLNHRQDNDRWR



=QDQRVWNDNRVHLQLQLMHSR]LYVDPRQHNLPDQHNHOLMHSHRULJLQDOQHL
VYMHHPLVOLQDOD]HVHXPQRJLPD7UHEDVHVDPRVMHWLWLNROLNRVX]D]QDQRVW
GDOLODLFL=QDQRVWMHRWYRUHQDLOLELWUHEDODELWL]DVYHNULWLNHRQDNDRWR
=QDQRVWGREURVKYDHQDLVFMHOMXMHRYMHNDRGQMHJRYDSRQRVDMHUPX
SRND]XMHJUDQLFH
=QDQRVWVOXLVDPRWRPHGDQDPSUHGRLNDNRMHJROHPRQDHQH]QDQMH
=QDQRVWVDPD]DVHEHQHPRHULMHLWLSULMHSRUQDSLWDQMDVXYUHPHQH
FLYLOL]DFLMHSRVHEQRMHSUREOHPHKXPDQRJVDGUDMDOMXGVNRJLYOMHQMD
=QDQRVWSRWLHL]WUDJDQMD]DLVWLQRP
=QDQRVWSRLQMHRQNUDMLQMHQLFD1LWNRQHH]DPMHULWLNHPLDULPDWRYRGX
UDVWYDUDMXXQMH]LQHHOHPHQWHPDGDRQLQLVXQLQDMPDQMHVOLQLYRGL
=QDQRVWQLMHQLWDGUXJRQHJRVOLNDLVWLQH
=QDQRVWQHPDGRPRYLQH
WRMHXVWYDUL]QDQRVW"%DYOMHQMH]QDQRVWLQDOLNMHVDVWDYOMDQMXPR]DLND
WUXGXNRMLPVHVODJDQMHPPDOLKNDPHQLDQDNUDMXGRELYDMHGQDYHOLNDL
VYHREXKYDWQDVOLND
9HOLNDWUDJHGLMD]QDQRVWLSRELMDQMHOLMHSHKLSRWH]HWXQRPLQMHQLFRP
9LGHLWXNUYQLNXXORJX]QDQRVWLPQRJLVXXVWUREDFLOLNOHWYXQDPRGHUQX
DWRPLVWLNX,RVXXMXLGDQDVSUHUDQR]QDQRVWQHSRNDSDPROLPRGDLQDX
QDMYHXX]GDQLFXMHGQXRGSRVOMHGQMLKQDGD"6WROMHLPDQDVLOMDL
SUD]QRYMHUMDELODMH]QDQRVWVYMHWLRQLNSURJUHVD9LGMHOLVPRKXOMHLOXDNHQD
]HQLWXYODVWLNULYRWYRUHQXLVWLQXSUHGVXGRPQDMX]YLHQLMHLGHMHXPRYDUL
PDNLMDYHOL]PD.DGPRGXKDWUQHLYRWSDGQHQDQLHUD]LQH5DGNRMLQDV
MHSRGLJDRGRRVYDMDDVYHPLUDGRQLRMHVDVRERPL'DPRNORYPD$NREL
VHPQRJLPDGDQDVSRYUDWDNXNDPHQRGREDLLQLRSUDYRPLGLORPHYROXFLMD
QHLGHQDWUDNH8WRMLGHMQRMSRUHPHWQMLLVXWRQXGLHVHVXYUHPHQD
]QDQVWYHQDPLVDRSRSXWOXRQRH6YHWHSUHGUDVXGHWUHEDUDVNULWLGDELVPR
]DNRUDLOLVYLMHWOLPPDJLVWUDODPDEXGXQRVWL
=QDQRVWEH]VDYMHVWLLNXOWXUHMHUD]YDOLQDGXH
=QDQRVWMHNDSHWDQDSUDNVDYRMQLFLWRJRGSRVWRML]DVOXXMHLGDVHXSR]QD
=QDQRVWMHRUJDQL]LUDQR]QDQMHDSRVOMHGQMLFLOM]QDQRVWLMHLVWLQD
=QDQRVWMHSROHPLQDDOLNDGDXOD]LXQHNXLJUXXQHNXWUNXLQDGPHWDQMH
RQDSRVWDMHJXELVYRMVPLVDR
=QDQRVWMHSRSLVVYLKLVWLQD
=QDQRVWMHVDPRL]REOLHQDVOLNDLVWLQH
=QDQRVWMHVDPRMHGQDSRORYLFD9MHURYDQMHMHGUXJD



MHSR]QDWRSRLYDQDLQMHQLFDPDNRMHQHULMHWNRGROD]HL]RULJLQDOQLKL
QHVSXWDQLKL]YRUDRQDPRUDNDWNDGD]DURQLWLXILNFLMXREXKYDWLWLUXEQD
SRGUXMDNDRLXPMHWQRVWLREUDWQR

p,]UD]LVYRMHVSRVREQRVWLERJDWVWYRVYRMHSULURGQHQDGDUHQRVWLNRMHJ
LPDQHQWQRLPDVYDNROMXGVNRELH%XGLOXFLGDQ7DNDYRYMHNQLMHLVSUHG
VYRJYUHPHQDQHJRMHSURVMHDQRYMHNL]DQMHJD

 QDQRVWLMHSRWUHEQDVXUDGQMDXNRMRMVH]QDQMHMHGQRJDRERJDXMHRWNULLPD
=
GUXJRJD=QDQRVWLVHVDPHGYRMDNRXQLWDYDMXLULQRPXNRMXXOD]HL
GXELQRPXNRMXXUDQMDMX

9MHUXMHPGDVYDNLRYMHNSUHGVWDYOMDRYMHDQVWYR9MHUXMHPXXVDYULYRVW
RYMHNDRYDXVDYULYRVW]QDLGDRYMHNPRHGRNXLWLVYRMFLOMQRWRQH
]QDLGDJDPRUDGRKYDWLWL

=QDQVWYHQDNXOWXUDSUHOD]LLVDPHSROLWLNHJUDQLFHUD]QLKQDURGDLXVSUNRV
VYLP]DSUHNDPDGDSDHDNLJUDQLFHWDMQLNRMHNDWNDGDSRVWDYOMDMXYODGHL
YRMQHYODVWL=QDQVWYHQLVYLMHWXLVWLQXSULGRQRVLMHGLQVWYXOMXGVNHRELWHOML
=QDQVWYHQDVOLNDVYLMHWDMHRJUDQLHQDVOLNDVYLMHWD
=QDQVWYHQDVXGRVWLJQXDQDWDNRYLVRNRPVWXSQMXGDVHSRPRXQMLK
RYMHDQVWYRPRHXVUHLWLLOLXQLWLWL
=QDQVWYHQLNQLNDGQLWDQHGRND]XMH2QVDPRSRNXDYDXWYUGLWLLQMHQLFH

RYMHN QL MHVYMHVWDQVYRMLKVNULYHQLKSRWHQFLMDOD8SUDYRQDWHPHOMXRQRJD
WRMHWLSLQROMXGVNRRYMHNRVWDMHXVSMHORDOLPRQVWUXR]QRLRPHWDMXH
VWYRUHQMH

o6OXDMMHQXQRVWNRMDQDVMHL]QHQDGLOD

RYMHNQHPDJUDQLFHNRMXQHPRHSULMHL

GREURWDGRPHWLGUXWYRGXQRVW

RYMHNPRUDELWLMDNRVSRVREDQNDNRELSULPLMHWLRNROLNRPDORPRH

pRYMHNSRVWDMHEROMLDNRVH]QDLVNUHQRGLYLWLGREURWL

 RYMHNMHXVYRMRMELWLUDFLRQDOQRELHGDNOHUD]XPQRPXGUREH]RE]LUD

QDWRWRMHRYMHDQVWYRLPDORQDVYRMHPGUXJRPUD]YRMQRPSXWXXVSRQHL
SDGRYHUHQHVDQVXLGHNDGHQFLMX2QQHVDPRGDSRVWRMLQHJRMHLVYMHVWDQ
VYRJDSRVWRMDQMDLQDVWRMLGDVYRMHSRVWRMDQMHL]PLMHQLGDRVWDYOMDWUDJRYH

'REDURYMHNMHQDMERJDWLMLLQDMVUHWQLML'REDURYMHNXYLMHNRVWDMHSRHWQLN

pRYMHNMHELHQHL]PMHUQLKPRJXQRVWLLQHL]PMHUQHSURPMHQMLYRVWLL
SODVWLQRVWL

WRMHJRUDVLWXDFLMDWRVHEROMHGRND]XMHGREDURYMHN

WRMHJRUDVLWXDFLMDWRVHEROMHGRND]XMHGREDURYMHN

pRYMHNMHELHQHL]PMHUQLKPRJXQRVWLLQHL]PMHUQHSURPMHQMLYRVWLL
SODVWLQRVWL

'REDURYMHNMHQDMERJDWLMLLQDMVUHWQLML'REDURYMHNXYLMHNRVWDMHSRHWQLN

RYMHNMHXVYRMRMELWLUDFLRQDOQRELHGDNOHUD]XPQRPXGUREH]RE]LUD
QDWRWRMHRYMHDQVWYRLPDORQDVYRMHPGUXJRPUD]YRMQRPSXWXXVSRQHL
SDGRYHUHQHVDQVXLGHNDGHQFLMX2QQHVDPRGDSRVWRMLQHJRMHLVYMHVWDQ
VYRJDSRVWRMDQMDLQDVWRMLGDVYRMHSRVWRMDQMHL]PLMHQLGDRVWDYOMDWUDJRYH

pRYMHNSRVWDMHEROMLDNRVH]QDLVNUHQRGLYLWLGREURWL

RYMHNPRUDELWLMDNRVSRVREDQNDNRELSULPLMHWLRNROLNRPDORPRH

GREURWDGRPHWLGUXWYRGXQRVW

RYMHNQHPDJUDQLFHNRMXQHPRHSULMHL

o6OXDMMHQXQRVWNRMDQDVMHL]QHQDGLOD

 RYMHN QL MHVYMHVWDQVYRMLKVNULYHQLKSRWHQFLMDOD8SUDYRQDWHPHOMXRQRJD

WRMHWLSLQROMXGVNRRYMHNRVWDMHXVSMHORDOLPRQVWUXR]QRLRPHWDMXH
VWYRUHQMH

 QDQVWYHQDNXOWXUDSUHOD]LLVDPHSROLWLNHJUDQLFHUD]QLKQDURGDLXVSUNRV
=
VYLP]DSUHNDPDGDSDHDNLJUDQLFHWDMQLNRMHNDWNDGDSRVWDYOMDMXYODGHL
YRMQHYODVWL=QDQVWYHQLVYLMHWXLVWLQXSULGRQRVLMHGLQVWYXOMXGVNHRELWHOML
=QDQVWYHQDVOLNDVYLMHWDMHRJUDQLHQDVOLNDVYLMHWD
=QDQVWYHQDVXGRVWLJQXDQDWDNRYLVRNRPVWXSQMXGDVHSRPRXQMLK
RYMHDQVWYRPRHXVUHLWLLOLXQLWLWL
=QDQVWYHQLNQLNDGQLWDQHGRND]XMH2QVDPRSRNXDYDXWYUGLWLLQMHQLFH

9MHUXMHPGDVYDNLRYMHNSUHGVWDYOMDRYMHDQVWYR9MHUXMHPXXVDYULYRVW
RYMHNDRYDXVDYULYRVW]QDLGDRYMHNPRHGRNXLWLVYRMFLOMQRWRQH
]QDLGDJDPRUDGRKYDWLWL

=QDQRVWLMHSRWUHEQDVXUDGQMDXNRMRMVH]QDQMHMHGQRJDRERJDXMHRWNULLPD
GUXJRJD=QDQRVWLVHVDPHGYRMDNRXQLWDYDMXLULQRPXNRMXXOD]HL
GXELQRPXNRMXXUDQMDMX

p,]UD]LVYRMHVSRVREQRVWLERJDWVWYRVYRMHSULURGQHQDGDUHQRVWLNRMHJ
LPDQHQWQRLPDVYDNROMXGVNRELH%XGLOXFLGDQ7DNDYRYMHNQLMHLVSUHG
VYRJYUHPHQDQHJRMHSURVMHDQRYMHNL]DQMHJD

MHSR]QDWRSRLYDQDLQMHQLFDPDNRMHQHULMHWNRGROD]HL]RULJLQDOQLKL
QHVSXWDQLKL]YRUDRQDPRUDNDWNDGD]DURQLWLXILNFLMXREXKYDWLWLUXEQD
SRGUXMDNDRLXPMHWQRVWLREUDWQR






MHSR]QDWRSRLYDQDLQMHQLFDPDNRMHQHULMHWNRGROD]HL]RULJLQDOQLKL
QHVSXWDQLKL]YRUDRQDPRUDNDWNDGD]DURQLWLXILNFLMXREXKYDWLWLUXEQD
SRGUXMDNDRLXPMHWQRVWLREUDWQR

p,]UD]LVYRMHVSRVREQRVWLERJDWVWYRVYRMHSULURGQHQDGDUHQRVWLNRMHJ
LPDQHQWQRLPDVYDNROMXGVNRELH%XGLOXFLGDQ7DNDYRYMHNQLMHLVSUHG
VYRJYUHPHQDQHJRMHSURVMHDQRYMHNL]DQMHJD

 QDQRVWLMHSRWUHEQDVXUDGQMDXNRMRMVH]QDQMHMHGQRJDRERJDXMHRWNULLPD
=
GUXJRJD=QDQRVWLVHVDPHGYRMDNRXQLWDYDMXLULQRPXNRMXXOD]HL
GXELQRPXNRMXXUDQMDMX

9MHUXMHPGDVYDNLRYMHNSUHGVWDYOMDRYMHDQVWYR9MHUXMHPXXVDYULYRVW
RYMHNDRYDXVDYULYRVW]QDLGDRYMHNPRHGRNXLWLVYRMFLOMQRWRQH
]QDLGDJDPRUDGRKYDWLWL

=QDQVWYHQDNXOWXUDSUHOD]LLVDPHSROLWLNHJUDQLFHUD]QLKQDURGDLXVSUNRV
VYLP]DSUHNDPDGDSDHDNLJUDQLFHWDMQLNRMHNDWNDGDSRVWDYOMDMXYODGHL
YRMQHYODVWL=QDQVWYHQLVYLMHWXLVWLQXSULGRQRVLMHGLQVWYXOMXGVNHRELWHOML
=QDQVWYHQDVOLNDVYLMHWDMHRJUDQLHQDVOLNDVYLMHWD
=QDQVWYHQDVXGRVWLJQXDQDWDNRYLVRNRPVWXSQMXGDVHSRPRXQMLK
RYMHDQVWYRPRHXVUHLWLLOLXQLWLWL
=QDQVWYHQLNQLNDGQLWDQHGRND]XMH2QVDPRSRNXDYDXWYUGLWLLQMHQLFH

RYMHN QL MHVYMHVWDQVYRMLKVNULYHQLKSRWHQFLMDOD8SUDYRQDWHPHOMXRQRJD
WRMHWLSLQROMXGVNRRYMHNRVWDMHXVSMHORDOLPRQVWUXR]QRLRPHWDMXH
VWYRUHQMH

o6OXDMMHQXQRVWNRMDQDVMHL]QHQDGLOD

RYMHNQHPDJUDQLFHNRMXQHPRHSULMHL

GREURWDGRPHWLGUXWYRGXQRVW

RYMHNPRUDELWLMDNRVSRVREDQNDNRELSULPLMHWLRNROLNRPDORPRH

pRYMHNSRVWDMHEROMLDNRVH]QDLVNUHQRGLYLWLGREURWL

 RYMHNMHXVYRMRMELWLUDFLRQDOQRELHGDNOHUD]XPQRPXGUREH]RE]LUD

QDWRWRMHRYMHDQVWYRLPDORQDVYRMHPGUXJRPUD]YRMQRPSXWXXVSRQHL
SDGRYHUHQHVDQVXLGHNDGHQFLMX2QQHVDPRGDSRVWRMLQHJRMHLVYMHVWDQ
VYRJDSRVWRMDQMDLQDVWRMLGDVYRMHSRVWRMDQMHL]PLMHQLGDRVWDYOMDWUDJRYH

'REDURYMHNMHQDMERJDWLMLLQDMVUHWQLML'REDURYMHNXYLMHNRVWDMHSRHWQLN

pRYMHNMHELHQHL]PMHUQLKPRJXQRVWLLQHL]PMHUQHSURPMHQMLYRVWLL
SODVWLQRVWL

WRMHJRUDVLWXDFLMDWRVHEROMHGRND]XMHGREDURYMHN

WRMHJRUDVLWXDFLMDWRVHEROMHGRND]XMHGREDURYMHN

pRYMHNMHELHQHL]PMHUQLKPRJXQRVWLLQHL]PMHUQHSURPMHQMLYRVWLL
SODVWLQRVWL

'REDURYMHNMHQDMERJDWLMLLQDMVUHWQLML'REDURYMHNXYLMHNRVWDMHSRHWQLN

RYMHNMHXVYRMRMELWLUDFLRQDOQRELHGDNOHUD]XPQRPXGUREH]RE]LUD
QDWRWRMHRYMHDQVWYRLPDORQDVYRMHPGUXJRPUD]YRMQRPSXWXXVSRQHL
SDGRYHUHQHVDQVXLGHNDGHQFLMX2QQHVDPRGDSRVWRMLQHJRMHLVYMHVWDQ
VYRJDSRVWRMDQMDLQDVWRMLGDVYRMHSRVWRMDQMHL]PLMHQLGDRVWDYOMDWUDJRYH

pRYMHNSRVWDMHEROMLDNRVH]QDLVNUHQRGLYLWLGREURWL

RYMHNPRUDELWLMDNRVSRVREDQNDNRELSULPLMHWLRNROLNRPDORPRH

GREURWDGRPHWLGUXWYRGXQRVW

RYMHNQHPDJUDQLFHNRMXQHPRHSULMHL

o6OXDMMHQXQRVWNRMDQDVMHL]QHQDGLOD

 RYMHN QL MHVYMHVWDQVYRMLKVNULYHQLKSRWHQFLMDOD8SUDYRQDWHPHOMXRQRJD

WRMHWLSLQROMXGVNRRYMHNRVWDMHXVSMHORDOLPRQVWUXR]QRLRPHWDMXH
VWYRUHQMH

 QDQVWYHQDNXOWXUDSUHOD]LLVDPHSROLWLNHJUDQLFHUD]QLKQDURGDLXVSUNRV
=
VYLP]DSUHNDPDGDSDHDNLJUDQLFHWDMQLNRMHNDWNDGDSRVWDYOMDMXYODGHL
YRMQHYODVWL=QDQVWYHQLVYLMHWXLVWLQXSULGRQRVLMHGLQVWYXOMXGVNHRELWHOML
=QDQVWYHQDVOLNDVYLMHWDMHRJUDQLHQDVOLNDVYLMHWD
=QDQVWYHQDVXGRVWLJQXDQDWDNRYLVRNRPVWXSQMXGDVHSRPRXQMLK
RYMHDQVWYRPRHXVUHLWLLOLXQLWLWL
=QDQVWYHQLNQLNDGQLWDQHGRND]XMH2QVDPRSRNXDYDXWYUGLWLLQMHQLFH

9MHUXMHPGDVYDNLRYMHNSUHGVWDYOMDRYMHDQVWYR9MHUXMHPXXVDYULYRVW
RYMHNDRYDXVDYULYRVW]QDLGDRYMHNPRHGRNXLWLVYRMFLOMQRWRQH
]QDLGDJDPRUDGRKYDWLWL

=QDQRVWLMHSRWUHEQDVXUDGQMDXNRMRMVH]QDQMHMHGQRJDRERJDXMHRWNULLPD
GUXJRJD=QDQRVWLVHVDPHGYRMDNRXQLWDYDMXLULQRPXNRMXXOD]HL
GXELQRPXNRMXXUDQMDMX

p,]UD]LVYRMHVSRVREQRVWLERJDWVWYRVYRMHSULURGQHQDGDUHQRVWLNRMHJ
LPDQHQWQRLPDVYDNROMXGVNRELH%XGLOXFLGDQ7DNDYRYMHNQLMHLVSUHG
VYRJYUHPHQDQHJRMHSURVMHDQRYMHNL]DQMHJD

MHSR]QDWRSRLYDQDLQMHQLFDPDNRMHQHULMHWNRGROD]HL]RULJLQDOQLKL
QHVSXWDQLKL]YRUDRQDPRUDNDWNDGD]DURQLWLXILNFLMXREXKYDWLWLUXEQD
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VSRVREQRVWLLOLGDLKSULPMHQMXMHQLQDNDNYHLOLQLWDYQHLOLQHGRVWRMQH
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.DRRVQRYQLXYMHW]DVWYDUDODNLUD]YRMSRMHGLQFDSRWUHEDQMHSUHGXYMHWQD
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0LXYLMHNSUHXVNRSRYODLPRJUDQLFHVYRMHVSRVREQRVWL
1DMLVWDNQXWLMLWDOHQWLJXEHVHXQHUDGX
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6SRVREQRVWMHVWHSHQLFDNRMDQDVYRGLXYLHVIHUHDOLVQMRPVHQHGRGLUXMH
QHER=DWRVXSRWUHEQDNULODYROMHDWRSURQDLXVHEL
6SRVREQRVWQDGDUHQRVWLPRJXQRVWQHPRJXVHMHGQRVWDYQRREMDVQLWLLOL
PMHULWL.DHPRGDLYRELHLPDVSRVREQRVWVDPRNDGDUDGLQHWRWRX
SRHWNXQLMH]QDORUDGLWLDNDVQLMHWRQDXL3RWHQFLMDOVHRWNULYDPQRJRWHH
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6YDNLMHWDOHQWLPDRXVHELSRQHWROXGLOD
6YDNLSXWVHUDVWXLPNDGDXPUHWDOHQWLUDQRYMHNMHUNDRWDNDYMHSRWUHEQLML
QD]HPOMLQHJRQDQHEX6YLMHWMHSXQXSRWUHEOMLYLKOMXGLDOLRVNXGLMHYD
WDNYLPDNRMLELXSRWUHEOMLYDRYMHNDVWDYLOLQDSUDYRPMHVWR
7DOHQWPQRJLKOMXGLLQLVHPDQMLPQHJRWRMHVWMHUMHVHEHVWDYOMDRSUHG
SUHYHOLNH]DGDWNH
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]DEULQXWDNRLKQHPD

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VSRVREQRVWLLOLGDLKSULPMHQMXMHQLQDNDNYHLOLQLWDYQHLOLQHGRVWRMQH
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]DEULQXWDNRLKQHPD
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RJUDQLHQMDQHJRVXRYLVQLXSUDYRRWRPHSUDWLOLLKGREUDYROMD
6SRVREQRVWMHVWHSHQLFDNRMDQDVYRGLXYLHVIHUHDOLVQMRPVHQHGRGLUXMH
QHER=DWRVXSRWUHEQDNULODYROMHDWRSURQDLXVHEL
6SRVREQRVWQDGDUHQRVWLPRJXQRVWQHPRJXVHMHGQRVWDYQRREMDVQLWLLOL
PMHULWL.DHPRGDLYRELHLPDVSRVREQRVWVDPRNDGDUDGLQHWRWRX
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6YDNLMHWDOHQWLPDRXVHELSRQHWROXGLOD
6YDNLSXWVHUDVWXLPNDGDXPUHWDOHQWLUDQRYMHNMHUNDRWDNDYMHSRWUHEQLML
QD]HPOMLQHJRQDQHEX6YLMHWMHSXQXSRWUHEOMLYLKOMXGLDOLRVNXGLMHYD
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7

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RJUDQLHQMDQHJRVXRYLVQLXSUDYRRWRPHSUDWLOLLKGREUDYROMD
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QHER=DWRVXSRWUHEQDNULODYROMHDWRSURQDLXVHEL
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RYMHNL]JXELRQDGXGDXWMHHQDUD]YRMGRJDDMD"




PLORVUHQHVODJDQMHRVMHDMPDQMHYULMHGQRVWLRWXHQRVW
o0LORVUHMHEROHVWGXH
p1HVODJDQMHMHLQVWUXPHQWLQWHOHNWXDOQHHYROXFLMH
6YHGRNQHVODJDQMHQLMH]DEUDQMHQRXYLMHNHVHQDLQHWNRWNRHGRYHVWLX
VXPQMXLGHMHNRMHYODGDMXQMHJRYLPVXYUHPHQLFLPDLNRMLHVWDYLWLQRYH
LGHMHQDUDVSUDYXLSURSDJDQGX
o0UQMDLRVMHDMPDQMHYULMHGQRVWLXGMHWLQMVWYXPRJXXWMHFDWLQDSRQDDQMH
RGUDVORJRYMHNDXNDVQLMHPLYRWX7DNDYRYMHNMHXQHSUHVWDQRP
NRQIOLNWXVDVYRMRPRNROLQRP
o1HSRVWRMLQLWDWDNRRNUXWQRNDRRWXHQRVWRQLKNRMLVHSR]QDMX
SRWUHEHQDSUHGRYDQMHQDYLNHQHKXPDQRVWQHXVSMHK
 $NRWLQLWNRQHNRULVWL]DWRSRVWRMLUD]ORJ1DMYLHGRELYDRGRQRJWR
p
QDMPDQMHWUHED%ROHVWQDLKGDQDQMLKJUDGRYDLQDVHOMDMHDORVWDQ
UH]XOWDWQDHJSURSXVWDGDRVQRYQHOMXGVNHSRWUHEHVWDYLPRL]QDG
HNRQRPVNLKLLQGXVWULMVNLK]DKWMHYD
%XGLRWSRUDQQDLVNXHQMDDOLQHRGODL]DGRYROMHQMHVYRMLKSRWUHED
.RMLK"
'DQDVVHVPDWUDGDELRRNRGHYHGHVHWSRVWR]DVWRMDXSURL]YRGQMLPRJOL
ULMHLWLVDPLUDGQLFLNRMLWRQHLQH]ERJQHGRYROMQHPRWLYLUDQRVWL5D]ORJ]D
WRQDOD]LVHXVWDMDOLWXXSUDYQLKVWUXNWXUD
'RJDDVHGDRQLNRMLH]QX]DEHVNRULVQLPLWUDHVDPRRQRWRMHVXYLQR
RELQRQHSRVWLJQXQLRQRWRLPMHSRWUHEQR
,]RVWDQDNVWYDUQHLPDWHULMDOQHLPRUDOQHNYDOLILNDFLMHVX]ELMDSRMHGLQDQX
VWYDUDODWYRLLQYHQFLMX
/MXGVNHVXSRWUHEHSULPDUQRELRORNHDVRFLMDOQHVHNXQGDUQHSRWUHEH
1DMGXEOMDMHRYMHNRYDSRWUHEDGDSUHYODGDVYRMXRGYRMHQRVWGDQDSXVWL
]DWYRUVYRMHRVDPOMHQRVWL$SVROXWQLQHXVSMHKGDVHSRVWLJQHWDMFLOMGRYRGL
GROXGLOD
 VQRYQHOMXGVNHSRWUHEHL]YRGHVHQDRVQRYXSURXDYDQMDOMXGVNLKLGHDOD
2
SULMHVYHJDUHOLJLR]QLKLUHYROXFLRQDUQLKLNRQNUHWL]LUDRLKNDRSRWUHEH]D
SULSDGQRXLOLXGUXLYDQMHPSUHPRHQMHLOLVWYDUDODWYRPXNRULMHQMHQRVW
LOLEUDWVWYRPLGHQWLWHWRPLOLLQGLYLGXDOQRVWLRULMHQWDFLMRPLOLUD]XPQRVWL$OL
RWNULWLFUWHNDUDNWHUDNDRWRVXQDUFLVRLGQRVWVDGL]DPVYHPRSRGORQRVW
RWXHQMHLQGLIHUHQWQRVWQHVYMHVQDSUHYDUDYODVWLWRJLQWHJULWHWDLOX]RUQD
SULURGDYODVWLWRJVKYDDQMDVWYDUQRVWLRWNULWLVYHWRXVDPRPVHELX
GUXWYHQRPWNLYXXYRDPDNRMHVOLMHGLPRWRMHGUXWYHQLGLQDPLW

2VQRYQHOMXGVNHSRWUHEHL]YRGHVHQDRVQRYXSURXDYDQMDOMXGVNLKLGHDOD
SULMHVYHJDUHOLJLR]QLKLUHYROXFLRQDUQLKLNRQNUHWL]LUDRLKNDRSRWUHEH]D
SULSDGQRXLOLXGUXLYDQMHPSUHPRHQMHLOLVWYDUDODWYRPXNRULMHQMHQRVW
LOLEUDWVWYRPLGHQWLWHWRPLOLLQGLYLGXDOQRVWLRULMHQWDFLMRPLOLUD]XPQRVWL$OL
RWNULWLFUWHNDUDNWHUDNDRWRVXQDUFLVRLGQRVWVDGL]DPVYHPRSRGORQRVW
RWXHQMHLQGLIHUHQWQRVWQHVYMHVQDSUHYDUDYODVWLWRJLQWHJULWHWDLOX]RUQD
SULURGDYODVWLWRJVKYDDQMDVWYDUQRVWLRWNULWLVYHWRXVDPRPVHELX
GUXWYHQRPWNLYXXYRDPDNRMHVOLMHGLPRWRMHGUXWYHQLGLQDPLW
1DMGXEOMDMHRYMHNRYDSRWUHEDGDSUHYODGDVYRMXRGYRMHQRVWGDQDSXVWL
]DWYRUVYRMHRVDPOMHQRVWL$SVROXWQLQHXVSMHKGDVHSRVWLJQHWDMFLOMGRYRGL
GROXGLOD
/MXGVNHVXSRWUHEHSULPDUQRELRORNHDVRFLMDOQHVHNXQGDUQHSRWUHEH
,]RVWDQDNVWYDUQHLPDWHULMDOQHLPRUDOQHNYDOLILNDFLMHVX]ELMDSRMHGLQDQX
VWYDUDODWYRLLQYHQFLMX
'RJDDVHGDRQLNRMLH]QX]DEHVNRULVQLPLWUDHVDPRRQRWRMHVXYLQR
RELQRQHSRVWLJQXQLRQRWRLPMHSRWUHEQR
'DQDVVHVPDWUDGDELRRNRGHYHGHVHWSRVWR]DVWRMDXSURL]YRGQMLPRJOL
ULMHLWLVDPLUDGQLFLNRMLWRQHLQH]ERJQHGRYROMQHPRWLYLUDQRVWL5D]ORJ]D
WRQDOD]LVHXVWDMDOLWXXSUDYQLKVWUXNWXUD
%XGLRWSRUDQQDLVNXHQMDDOLQHRGODL]DGRYROMHQMHVYRMLKSRWUHED
.RMLK"
SRWUHEHQDSUHGRYDQMHQDYLNHQHKXPDQRVWQHXVSMHK
p$NRWLQLWNRQHNRULVWL]DWRSRVWRMLUD]ORJ1DMYLHGRELYDRGRQRJWR
QDMPDQMHWUHED%ROHVWQDLKGDQDQMLKJUDGRYDLQDVHOMDMHDORVWDQ
UH]XOWDWQDHJSURSXVWDGDRVQRYQHOMXGVNHSRWUHEHVWDYLPRL]QDG
HNRQRPVNLKLLQGXVWULMVNLK]DKWMHYD
6YHGRNQHVODJDQMHQLMH]DEUDQMHQRXYLMHNHVHQDLQHWNRWNRHGRYHVWLX
VXPQMXLGHMHNRMHYODGDMXQMHJRYLPVXYUHPHQLFLPDLNRMLHVWDYLWLQRYH
LGHMHQDUDVSUDYXLSURSDJDQGX
o0UQMDLRVMHDMPDQMHYULMHGQRVWLXGMHWLQMVWYXPRJXXWMHFDWLQDSRQDDQMH
RGUDVORJRYMHNDXNDVQLMHPLYRWX7DNDYRYMHNMHXQHSUHVWDQRP
NRQIOLNWXVDVYRMRPRNROLQRP
o1HSRVWRMLQLWDWDNRRNUXWQRNDRRWXHQRVWRQLKNRMLVHSR]QDMX
p1HVODJDQMHMHLQVWUXPHQWLQWHOHNWXDOQHHYROXFLMH
o0LORVUHMHEROHVWGXH
PLORVUHQHVODJDQMHRVMHDMPDQMHYULMHGQRVWLRWXHQRVW





PLORVUHQHVODJDQMHRVMHDMPDQMHYULMHGQRVWLRWXHQRVW
o0LORVUHMHEROHVWGXH
p1HVODJDQMHMHLQVWUXPHQWLQWHOHNWXDOQHHYROXFLMH
6YHGRNQHVODJDQMHQLMH]DEUDQMHQRXYLMHNHVHQDLQHWNRWNRHGRYHVWLX
VXPQMXLGHMHNRMHYODGDMXQMHJRYLPVXYUHPHQLFLPDLNRMLHVWDYLWLQRYH
LGHMHQDUDVSUDYXLSURSDJDQGX
o0UQMDLRVMHDMPDQMHYULMHGQRVWLXGMHWLQMVWYXPRJXXWMHFDWLQDSRQDDQMH
RGUDVORJRYMHNDXNDVQLMHPLYRWX7DNDYRYMHNMHXQHSUHVWDQRP
NRQIOLNWXVDVYRMRPRNROLQRP
o1HSRVWRMLQLWDWDNRRNUXWQRNDRRWXHQRVWRQLKNRMLVHSR]QDMX
SRWUHEHQDSUHGRYDQMHQDYLNHQHKXPDQRVWQHXVSMHK
 $NRWLQLWNRQHNRULVWL]DWRSRVWRMLUD]ORJ1DMYLHGRELYDRGRQRJWR
p
QDMPDQMHWUHED%ROHVWQDLKGDQDQMLKJUDGRYDLQDVHOMDMHDORVWDQ
UH]XOWDWQDHJSURSXVWDGDRVQRYQHOMXGVNHSRWUHEHVWDYLPRL]QDG
HNRQRPVNLKLLQGXVWULMVNLK]DKWMHYD
%XGLRWSRUDQQDLVNXHQMDDOLQHRGODL]DGRYROMHQMHVYRMLKSRWUHED
.RMLK"
'DQDVVHVPDWUDGDELRRNRGHYHGHVHWSRVWR]DVWRMDXSURL]YRGQMLPRJOL
ULMHLWLVDPLUDGQLFLNRMLWRQHLQH]ERJQHGRYROMQHPRWLYLUDQRVWL5D]ORJ]D
WRQDOD]LVHXVWDMDOLWXXSUDYQLKVWUXNWXUD
'RJDDVHGDRQLNRMLH]QX]DEHVNRULVQLPLWUDHVDPRRQRWRMHVXYLQR
RELQRQHSRVWLJQXQLRQRWRLPMHSRWUHEQR
,]RVWDQDNVWYDUQHLPDWHULMDOQHLPRUDOQHNYDOLILNDFLMHVX]ELMDSRMHGLQDQX
VWYDUDODWYRLLQYHQFLMX
/MXGVNHVXSRWUHEHSULPDUQRELRORNHDVRFLMDOQHVHNXQGDUQHSRWUHEH
1DMGXEOMDMHRYMHNRYDSRWUHEDGDSUHYODGDVYRMXRGYRMHQRVWGDQDSXVWL
]DWYRUVYRMHRVDPOMHQRVWL$SVROXWQLQHXVSMHKGDVHSRVWLJQHWDMFLOMGRYRGL
GROXGLOD
 VQRYQHOMXGVNHSRWUHEHL]YRGHVHQDRVQRYXSURXDYDQMDOMXGVNLKLGHDOD
2
SULMHVYHJDUHOLJLR]QLKLUHYROXFLRQDUQLKLNRQNUHWL]LUDRLKNDRSRWUHEH]D
SULSDGQRXLOLXGUXLYDQMHPSUHPRHQMHLOLVWYDUDODWYRPXNRULMHQMHQRVW
LOLEUDWVWYRPLGHQWLWHWRPLOLLQGLYLGXDOQRVWLRULMHQWDFLMRPLOLUD]XPQRVWL$OL
RWNULWLFUWHNDUDNWHUDNDRWRVXQDUFLVRLGQRVWVDGL]DPVYHPRSRGORQRVW
RWXHQMHLQGLIHUHQWQRVWQHVYMHVQDSUHYDUDYODVWLWRJLQWHJULWHWDLOX]RUQD
SULURGDYODVWLWRJVKYDDQMDVWYDUQRVWLRWNULWLVYHWRXVDPRPVHELX
GUXWYHQRPWNLYXXYRDPDNRMHVOLMHGLPRWRMHGUXWYHQLGLQDPLW

2VQRYQHOMXGVNHSRWUHEHL]YRGHVHQDRVQRYXSURXDYDQMDOMXGVNLKLGHDOD
SULMHVYHJDUHOLJLR]QLKLUHYROXFLRQDUQLKLNRQNUHWL]LUDRLKNDRSRWUHEH]D
SULSDGQRXLOLXGUXLYDQMHPSUHPRHQMHLOLVWYDUDODWYRPXNRULMHQMHQRVW
LOLEUDWVWYRPLGHQWLWHWRPLOLLQGLYLGXDOQRVWLRULMHQWDFLMRPLOLUD]XPQRVWL$OL
RWNULWLFUWHNDUDNWHUDNDRWRVXQDUFLVRLGQRVWVDGL]DPVYHPRSRGORQRVW
RWXHQMHLQGLIHUHQWQRVWQHVYMHVQDSUHYDUDYODVWLWRJLQWHJULWHWDLOX]RUQD
SULURGDYODVWLWRJVKYDDQMDVWYDUQRVWLRWNULWLVYHWRXVDPRPVHELX
GUXWYHQRPWNLYXXYRDPDNRMHVOLMHGLPRWRMHGUXWYHQLGLQDPLW
1DMGXEOMDMHRYMHNRYDSRWUHEDGDSUHYODGDVYRMXRGYRMHQRVWGDQDSXVWL
]DWYRUVYRMHRVDPOMHQRVWL$SVROXWQLQHXVSMHKGDVHSRVWLJQHWDMFLOMGRYRGL
GROXGLOD
/MXGVNHVXSRWUHEHSULPDUQRELRORNHDVRFLMDOQHVHNXQGDUQHSRWUHEH
,]RVWDQDNVWYDUQHLPDWHULMDOQHLPRUDOQHNYDOLILNDFLMHVX]ELMDSRMHGLQDQX
VWYDUDODWYRLLQYHQFLMX
'RJDDVHGDRQLNRMLH]QX]DEHVNRULVQLPLWUDHVDPRRQRWRMHVXYLQR
RELQRQHSRVWLJQXQLRQRWRLPMHSRWUHEQR
'DQDVVHVPDWUDGDELRRNRGHYHGHVHWSRVWR]DVWRMDXSURL]YRGQMLPRJOL
ULMHLWLVDPLUDGQLFLNRMLWRQHLQH]ERJQHGRYROMQHPRWLYLUDQRVWL5D]ORJ]D
WRQDOD]LVHXVWDMDOLWXXSUDYQLKVWUXNWXUD
%XGLRWSRUDQQDLVNXHQMDDOLQHRGODL]DGRYROMHQMHVYRMLKSRWUHED
.RMLK"
SRWUHEHQDSUHGRYDQMHQDYLNHQHKXPDQRVWQHXVSMHK
p$NRWLQLWNRQHNRULVWL]DWRSRVWRMLUD]ORJ1DMYLHGRELYDRGRQRJWR
QDMPDQMHWUHED%ROHVWQDLKGDQDQMLKJUDGRYDLQDVHOMDMHDORVWDQ
UH]XOWDWQDHJSURSXVWDGDRVQRYQHOMXGVNHSRWUHEHVWDYLPRL]QDG
HNRQRPVNLKLLQGXVWULMVNLK]DKWMHYD
6YHGRNQHVODJDQMHQLMH]DEUDQMHQRXYLMHNHVHQDLQHWNRWNRHGRYHVWLX
VXPQMXLGHMHNRMHYODGDMXQMHJRYLPVXYUHPHQLFLPDLNRMLHVWDYLWLQRYH
LGHMHQDUDVSUDYXLSURSDJDQGX
o0UQMDLRVMHDMPDQMHYULMHGQRVWLXGMHWLQMVWYXPRJXXWMHFDWLQDSRQDDQMH
RGUDVORJRYMHNDXNDVQLMHPLYRWX7DNDYRYMHNMHXQHSUHVWDQRP
NRQIOLNWXVDVYRMRPRNROLQRP
o1HSRVWRMLQLWDWDNRRNUXWQRNDRRWXHQRVWRQLKNRMLVHSR]QDMX
p1HVODJDQMHMHLQVWUXPHQWLQWHOHNWXDOQHHYROXFLMH
o0LORVUHMHEROHVWGXH
PLORVUHQHVODJDQMHRVMHDMPDQMHYULMHGQRVWLRWXHQRVW





3RVWRMLGYDQDHVWIL]LRORNLKLOLYLVFHURJHQLKLGYDGHVHWLRVDPSVLKRJHQLK
SRWUHED1MLKRYDPHXVREQDQD]RQRVWLOLRGVXVWYRRGUHXMXUD]OLNHPHX
OLQRVWLPDSRMHGLQDFD
6YDNDOLQRVWQDVWRMLGRYHVWLRUJDQL]DPXVWDQMHSRWSXQHQHQDSHWRVWL

RERDYDQMHREUDQDRGJRYRUQRVWRGPRURGQRVLRNROLQDRSDVQRVW
RULJLQDOQRVW
oRYMHNQHPRHSRVWRMDWLDGDQHWRQHRERDYD
oRYMHNVHQHEUDQLRG]ODVDPRPDHP
o%LWLRYMHN]QDLLPDWLRVMHDM]DRGJRYRUQRVWVUDPLWLVHNRGSUL]RUD
ELMHGHLDNRRLWRQLMHVXNULYDF]DQMXELWLSRQRVDQQDXVSMHKGUXJRYD
GRSULQLMHWLVYRMNDPHQVYLMHVWLVXGMHORYDWLNRGL]JUDGQMHVYLMHWD
oRYMHNVHQLJGMHQHXPRULWDNRNDRXSRWUD]L]DRGPRURPRYMHNWHL]D
SRVORPNDNRELLPDRSUDYRRGPDUDWLVH
o=DRYMHNDSRVWRMLVDPRMHGQDMHGLQDUDVNRDWRMHUDVNROMXGVNLKRGQRVD
oRYMHNUD]YLMDJROHPXPRNDNRELSURPLMHQLRYODVWLWXRNROLQX8QDWR
WRPHSRVWRMLGREDUUD]ORJGDVHLVNOMXHSURPLMHQHQDWHPHOMXRYMHNRYD
L]ERUD8VYRMRMXPMHWQRMRNROLQLLGUXWYXGDQDQMLFLYLOL]LUDQLRYMHNQLMH
XYLMHNGRUDVDR3ULURGXMHWROLNRL]PLMHQLRGDPXRQDQHSUXDVDPR
EODJRGDWLDXGUXWYXNRMHMHVDPL]JUDGLRRVMHDVHXVDPOMHQLNRP
oRYMHNXVYDNLGDQSULMHWLSRJLEDRRGRYMHND
oRYMHNVHUDDNDRRULJLQDODXPLUHNDRNRSLMD
oRYMHN QL MHPMHUDVYLKVWYDUL1LWDRGYLH


WRJRGEXGHWHLPDOLPDQMHSRWUHEDELWLHWHVORERGQLML
7HNNDGDRYMHNXWDLJODGLHPRHNUHQXWLXSRWUDJX]DVUHRP
=DNRQMHPRDQDOLSRWUHEDMHMRPRQLMD
oRYMHNQDMODNHQDSUHGXMHDNRNRGGUXJLKRVWDYLGRMDPGDMH]DQMLK
NRULVQRSRPRLPX
o'DELRYMHNPRJDRQHWRQDXLWLSRWUHEQRMHGDVHRGXDYDRG
QDXHQRJD
oRYMHNNRMLVHEDYLQHKXPDQLPVWYDULPDLVDPSRVWDMHQHKXPDQ
o6DGDMHRYMHNRQDMNRMLGRLYOMDYDQHXVSMHKMHUQHPRHLLXNRUDNV
YODVWLWRPFLYLOL]DFLMRP6DPMHRYMHNQHVDYUHQDVWYDUPRUDQDLGUXJRJD
GDELELRVUHWDQ

 WRJRGEXGHWHLPDOLPDQMHSRWUHEDELWLHWHVORERGQLML

7HNNDGDRYMHNXWDLJODGLHPRHNUHQXWLXSRWUDJX]DVUHRP
=DNRQMHPRDQDOLSRWUHEDMHMRPRQLMD
oRYMHNQDMODNHQDSUHGXMHDNRNRGGUXJLKRVWDYLGRMDPGDMH]DQMLK
NRULVQRSRPRLPX
o'DELRYMHNPRJDRQHWRQDXLWLSRWUHEQRMHGDVHRGXDYDRG
QDXHQRJD
oRYMHNNRMLVHEDYLQHKXPDQLPVWYDULPDLVDPSRVWDMHQHKXPDQ
o6DGDMHRYMHNRQDMNRMLGRLYOMDYDQHXVSMHKMHUQHPRHLLXNRUDNV
YODVWLWRPFLYLOL]DFLMRP6DPMHRYMHNQHVDYUHQDVWYDUPRUDQDLGUXJRJD
GDELELRVUHWDQ

RERDYDQMHREUDQDRGJRYRUQRVWRGPRURGQRVLRNROLQDRSDVQRVW
RULJLQDOQRVW
oRYMHNQHPRHSRVWRMDWLDGDQHWRQHRERDYD
oRYMHNVHQHEUDQLRG]ODVDPRPDHP
o%LWLRYMHN]QDLLPDWLRVMHDM]DRGJRYRUQRVWVUDPLWLVHNRGSUL]RUD
ELMHGHLDNRRLWRQLMHVXNULYDF]DQMXELWLSRQRVDQQDXVSMHKGUXJRYD
GRSULQLMHWLVYRMNDPHQVYLMHVWLVXGMHORYDWLNRGL]JUDGQMHVYLMHWD
oRYMHNVHQLJGMHQHXPRULWDNRNDRXSRWUD]L]DRGPRURPRYMHNWHL]D
SRVORPNDNRELLPDRSUDYRRGPDUDWLVH
o=DRYMHNDSRVWRMLVDPRMHGQDMHGLQDUDVNRDWRMHUDVNROMXGVNLKRGQRVD
oRYMHNUD]YLMDJROHPXPRNDNRELSURPLMHQLRYODVWLWXRNROLQX8QDWR
WRPHSRVWRMLGREDUUD]ORJGDVHLVNOMXHSURPLMHQHQDWHPHOMXRYMHNRYD
L]ERUD8VYRMRMXPMHWQRMRNROLQLLGUXWYXGDQDQMLFLYLOL]LUDQLRYMHNQLMH
XYLMHNGRUDVDR3ULURGXMHWROLNRL]PLMHQLRGDPXRQDQHSUXDVDPR
EODJRGDWLDXGUXWYXNRMHMHVDPL]JUDGLRRVMHDVHXVDPOMHQLNRP
oRYMHNXVYDNLGDQSULMHWLSRJLEDRRGRYMHND
oRYMHNVHUDDNDRRULJLQDODXPLUHNDRNRSLMD
oRYMHN QL MHPMHUDVYLKVWYDUL1LWDRGYLH


3RVWRMLGYDQDHVWIL]LRORNLKLOLYLVFHURJHQLKLGYDGHVHWLRVDPSVLKRJHQLK
SRWUHED1MLKRYDPHXVREQDQD]RQRVWLOLRGVXVWYRRGUHXMXUD]OLNHPHX
OLQRVWLPDSRMHGLQDFD
6YDNDOLQRVWQDVWRMLGRYHVWLRUJDQL]DPXVWDQMHSRWSXQHQHQDSHWRVWL






3RVWRMLGYDQDHVWIL]LRORNLKLOLYLVFHURJHQLKLGYDGHVHWLRVDPSVLKRJHQLK
SRWUHED1MLKRYDPHXVREQDQD]RQRVWLOLRGVXVWYRRGUHXMXUD]OLNHPHX
OLQRVWLPDSRMHGLQDFD
6YDNDOLQRVWQDVWRMLGRYHVWLRUJDQL]DPXVWDQMHSRWSXQHQHQDSHWRVWL

RERDYDQMHREUDQDRGJRYRUQRVWRGPRURGQRVLRNROLQDRSDVQRVW
RULJLQDOQRVW
oRYMHNQHPRHSRVWRMDWLDGDQHWRQHRERDYD
oRYMHNVHQHEUDQLRG]ODVDPRPDHP
o%LWLRYMHN]QDLLPDWLRVMHDM]DRGJRYRUQRVWVUDPLWLVHNRGSUL]RUD
ELMHGHLDNRRLWRQLMHVXNULYDF]DQMXELWLSRQRVDQQDXVSMHKGUXJRYD
GRSULQLMHWLVYRMNDPHQVYLMHVWLVXGMHORYDWLNRGL]JUDGQMHVYLMHWD
oRYMHNVHQLJGMHQHXPRULWDNRNDRXSRWUD]L]DRGPRURPRYMHNWHL]D
SRVORPNDNRELLPDRSUDYRRGPDUDWLVH
o=DRYMHNDSRVWRMLVDPRMHGQDMHGLQDUDVNRDWRMHUDVNROMXGVNLKRGQRVD
oRYMHNUD]YLMDJROHPXPRNDNRELSURPLMHQLRYODVWLWXRNROLQX8QDWR
WRPHSRVWRMLGREDUUD]ORJGDVHLVNOMXHSURPLMHQHQDWHPHOMXRYMHNRYD
L]ERUD8VYRMRMXPMHWQRMRNROLQLLGUXWYXGDQDQMLFLYLOL]LUDQLRYMHNQLMH
XYLMHNGRUDVDR3ULURGXMHWROLNRL]PLMHQLRGDPXRQDQHSUXDVDPR
EODJRGDWLDXGUXWYXNRMHMHVDPL]JUDGLRRVMHDVHXVDPOMHQLNRP
oRYMHNXVYDNLGDQSULMHWLSRJLEDRRGRYMHND
oRYMHNVHUDDNDRRULJLQDODXPLUHNDRNRSLMD
oRYMHN QL MHPMHUDVYLKVWYDUL1LWDRGYLH


WRJRGEXGHWHLPDOLPDQMHSRWUHEDELWLHWHVORERGQLML
7HNNDGDRYMHNXWDLJODGLHPRHNUHQXWLXSRWUDJX]DVUHRP
=DNRQMHPRDQDOLSRWUHEDMHMRPRQLMD
oRYMHNQDMODNHQDSUHGXMHDNRNRGGUXJLKRVWDYLGRMDPGDMH]DQMLK
NRULVQRSRPRLPX
o'DELRYMHNPRJDRQHWRQDXLWLSRWUHEQRMHGDVHRGXDYDRG
QDXHQRJD
oRYMHNNRMLVHEDYLQHKXPDQLPVWYDULPDLVDPSRVWDMHQHKXPDQ
o6DGDMHRYMHNRQDMNRMLGRLYOMDYDQHXVSMHKMHUQHPRHLLXNRUDNV
YODVWLWRPFLYLOL]DFLMRP6DPMHRYMHNQHVDYUHQDVWYDUPRUDQDLGUXJRJD
GDELELRVUHWDQ

 WRJRGEXGHWHLPDOLPDQMHSRWUHEDELWLHWHVORERGQLML

7HNNDGDRYMHNXWDLJODGLHPRHNUHQXWLXSRWUDJX]DVUHRP
=DNRQMHPRDQDOLSRWUHEDMHMRPRQLMD
oRYMHNQDMODNHQDSUHGXMHDNRNRGGUXJLKRVWDYLGRMDPGDMH]DQMLK
NRULVQRSRPRLPX
o'DELRYMHNPRJDRQHWRQDXLWLSRWUHEQRMHGDVHRGXDYDRG
QDXHQRJD
oRYMHNNRMLVHEDYLQHKXPDQLPVWYDULPDLVDPSRVWDMHQHKXPDQ
o6DGDMHRYMHNRQDMNRMLGRLYOMDYDQHXVSMHKMHUQHPRHLLXNRUDNV
YODVWLWRPFLYLOL]DFLMRP6DPMHRYMHNQHVDYUHQDVWYDUPRUDQDLGUXJRJD
GDELELRVUHWDQ

RERDYDQMHREUDQDRGJRYRUQRVWRGPRURGQRVLRNROLQDRSDVQRVW
RULJLQDOQRVW
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%LWL]DGRYROMDQ]QDLXGDQLPSULOLNDPDELWLVSRUD]XPDQLSUHGVWDYOMD
EH]D]OHQREOLNQLMHNDQMDLOLIDOVLILFLUDQMDVWYDUQRVWLUDVWDSDWLVHRGJDQXD
PQRJRMHRSDVQLMH
-HOLVHX]DGRYROMVWYXNULMHNRULMHQSDWQMH"
.DGDLPDQHNROLNROMXGLNRMLVXSULOLQR]DGRYROMQLMHGQLVGUXJLPDRQGD
QDMHHPRHPRELWLVLJXUQLGDVHYDUDMX

6YLGDURYLVYHOMXED]QRVWLVYLMHWDQHPRJX]DPLMHQLWLMHGDQWUHQXWDN
]DGRYROMVWYD

1HELWLQLNDG]DGRYROMDQXWRPHMHVYDXPMHWQRVW

3RGRVWD]DGRYROMVWDYDVDVWRMLVHXWRPHGDLKVHVD]DGRYROMVWYRPRGULHPR
6DPLPVRERPEXGL]DGRYROMDQVDPRSRYUHPHQRWDNRGDWYRMH]DGRYROMVWYR
SRVOXLVDPRWRPHGDWHRMDD]DQRYDQH]DGRYROMVWYD
1HELWLQLNDG]DGRYROMDQXWRPHMHVYDXPMHWQRVW

 RGRVWD]DGRYROMVWDYDVDVWRMLVHXWRPHGDLKVHVD]DGRYROMVWYRPRGULHPR
3
6DPLPVRERPEXGL]DGRYROMDQVDPRSRYUHPHQRWDNRGDWYRMH]DGRYROMVWYR
SRVOXLVDPRWRPHGDWHRMDD]DQRYDQH]DGRYROMVWYD

1HL]XPOMXMHVHQRYLVLVWHPVYLMHWDDNRVWH]DGRYROMQLRQLPWRVXYDPGUXJL
LVSULDOLRWRPHNDNRVYLMHWIXQNFLRQLUD

1LVNLVWXSDQM]DGRYROMVWYDQHHELWLSRWLFDMDQ]DSURPMHQX

1H]DGRYROMVWYRMHSUYLNRUDNNQDSUHWNXQHNRJRYMHNDLOLQDURGD

1H]DGRYROMVWYRMHSUYLNRUDNNQDSUHWNXQHNRJRYMHNDLOLQDURGD

1LVNLVWXSDQM]DGRYROMVWYDQHHELWLSRWLFDMDQ]DSURPMHQX

1HL]XPOMXMHVHQRYLVLVWHPVYLMHWDDNRVWH]DGRYROMQLRQLPWRVXYDPGUXJL
LVSULDOLRWRPHNDNRVYLMHWIXQNFLRQLUD

6YLGDURYLVYHOMXED]QRVWLVYLMHWDQHPRJX]DPLMHQLWLMHGDQWUHQXWDN
]DGRYROMVWYD

.DGDLPDQHNROLNROMXGLNRMLVXSULOLQR]DGRYROMQLMHGQLVGUXJLPDRQGD
QDMHHPRHPRELWLVLJXUQLGDVHYDUDMX

=DGRYROMVWYRVHULMHWNRQDOD]LWDPRJGMHVHWUDL

p2GDNOHRYMHNDWROLNRXGQMD]D]DEUDQMHQLP"
p%LWL]DGRYROMDQVPDORMHWHNRDELWL]DGRYROMDQVSXQRMHQHPRJXH
%LWL]DGRYROMDQ]QDLXGDQLPSULOLNDPDELWLVSRUD]XPDQLSUHGVWDYOMD
EH]D]OHQREOLNQLMHNDQMDLOLIDOVLILFLUDQMDVWYDUQRVWLUDVWDSDWLVHRGJDQXD
PQRJRMHRSDVQLMH
-HOLVHX]DGRYROMVWYXNULMHNRULMHQSDWQMH"

p/MXGHNRMLVX]DGRYROMQLVDVYRMLPQH]DGRYROMVWYRPQD]LYDPR]DQRYLMHWDOD
pRYMHNNDRPLVDRQRELHWHL]D]QDQMHPLXWRMMHWHQMLQH]DVLWDQ
%ROMHMH]QDWLPDORDOLWRPDORWHPHOMLWRQHJRSXQRLSRYUQR
'REUR]QDQMH]DYUDYDXYMHURYDQMXDORHYMHURYDQMHXQH]QDQMX
'XKRYQXVXSHULRUQRVWRYMHNDQHRGUHXMHWRNROLNRVXPX]QDQMDXWXYLOLX
JODYXYHWRGDOLXPLMHELVWURUD]PLOMDWL

]DEUDQMLYDQMH QH ]DGRYROMVWYR QH ]QDQMH

*GMHLPDPQRJR]QDQMDLPDLEROL

 RYMHNSRQHNDGPLVOLGDPU]LXODJLYDQMDD]DSUDYRPU]LVDPRQDLQ
o
o1LVLREUDWLRRYMHNDDNRVLJDXXWNDR
o3REXGLXRYMHNDRVMHDMYODVWLWHYDQRVWL

,GRPRYLQDVHEUDQL]QDQMHP

XODJLYDQMHXXWNDYDQMHYDQRVW




,XKRPXGULKWUDL]QDQMH
-DYMHUXMHPMHU]QDGHP,]PHXYMHUHLXYMHUHQRJ]QDQMDQHPD]DSUDYR
QLNDNYHUD]OLNH
-HGDQRYMHNQHPRHVYH]QDWLDOLVYDWNRPRUDLPDWLQHWRWRUD]XPLMH
NDNRYDOMD-HGLQLSXWNRMLYRGLGR]QDQMDMHGMHORYDQMH
.DGELVPRSRVXPQMDOLXVYHWR]QDPRWRELELORVODERXPQRVDPRXERMVWYR
.DGDEL]QDQMHRGODJDOLSRSROLFDPDXYLGXSDSLUDRQRELVHXGDOMDYDORRG
QDVEU]LQRPVYMHWORVWL
.DNDYMHWDMLYRWXNRPHPRJXLPDWLPLUDMHGLQRDNRRGEDFLP]QDQMHL
LYOMHQMH"
.ROLNR]QDWROLNRYULMHGL
0DOROMXGLPDOR]QD
0QRJL]QDMXPQRJRQLWNRVYH
0QRJR]QDWL]QDLRVWDULWLSULMHYUHPHQD
0RUDVHPQRJRVWXGLUDWLGDELVH]QDORPDOR
1HYDOMDQLVYH]QDWL
1LMHGRSXWHQRVYH]QDWLLQHYDOMDQLVYH]QDWL
1LMHGRYROMQRGDVWHNQH]QDQMHWUHEDJDXSRWULMHELWL
1LMHGRYROMQRLPDWL]GUDYUD]XPWUHEDJD]QDWLSULPLMHQLWL
1LMHGRYROMQRVDPR]QDWLUDGLWLWUHEDWDNRHULUDGLWL1LMHGRYROMQRUDGLWL
WUHEDWDNRHU]QDWLUDGLWL1LMHGRYROMQR]QDWLPRUDVHLSULPMHQMLYDWL
1LMHWROLNRYDQRWRVHPRHL]QDQHJRGDVHWRLVWRKRHLXVXXMH
1LMH]QDQMH]QDQMH]QDWLYHMH]QDQMH]QDQMHGDWL
1LWNRQHPRHVYH]QDWL
1LWNRQHSRND]XMHVYRMHQH]QDQMHNDRRQDMWNRSRLQMHJRYRULWLSULMHQHJR
GUXJLVYUL
1RYR]QDQMHSRVWDMH]DVWDUMHOR]ERJVWDOQLKSURPMHQD
3ULJQLXKRVYRMHLXMULMHLPRMHXVSUDYLVYRMHVUFH]QDQMX
6DPRVHQH]QDOLFDVWLGLULMHLQH]QDP
6YLPL]QDPRYLHRGRQRJD]DWR]QDPRGDRWRPX]QDPR
WRMHPQRJRVWUDQLMH]QDQMHWRMHPQRJRVWUDQLMHL]DQLPDQMH
WRYLH]QDWRVLMDLXVYRPL]ERUX
7NRQRVLVYMHWLOMNXODNHSDGQHRGRQRJDNRMLJDVOLMHGL

-HGDQRYMHNQHPRHVYH]QDWLDOLVYDWNRPRUDLPDWLQHWRWRUD]XPLMH
NDNRYDOMD-HGLQLSXWNRMLYRGLGR]QDQMDMHGMHORYDQMH
.DGELVPRSRVXPQMDOLXVYHWR]QDPRWRELELORVODERXPQRVDPRXERMVWYR
.DGDEL]QDQMHRGODJDOLSRSROLFDPDXYLGXSDSLUDRQRELVHXGDOMDYDORRG
QDVEU]LQRPVYMHWORVWL
.DNDYMHWDMLYRWXNRPHPRJXLPDWLPLUDMHGLQRDNRRGEDFLP]QDQMHL
LYOMHQMH"
.ROLNR]QDWROLNRYULMHGL
0DOROMXGLPDOR]QD
0QRJL]QDMXPQRJRQLWNRVYH
0QRJR]QDWL]QDLRVWDULWLSULMHYUHPHQD
0RUDVHPQRJRVWXGLUDWLGDELVH]QDORPDOR
1HYDOMDQLVYH]QDWL
1LMHGRSXWHQRVYH]QDWLLQHYDOMDQLVYH]QDWL
1LMHGRYROMQRGDVWHNQH]QDQMHWUHEDJDXSRWULMHELWL
1LMHGRYROMQRLPDWL]GUDYUD]XPWUHEDJD]QDWLSULPLMHQLWL
1LMHGRYROMQRVDPR]QDWLUDGLWLWUHEDWDNRHULUDGLWL1LMHGRYROMQRUDGLWL
WUHEDWDNRHU]QDWLUDGLWL1LMHGRYROMQR]QDWLPRUDVHLSULPMHQMLYDWL
1LMHWROLNRYDQRWRVHPRHL]QDQHJRGDVHWRLVWRKRHLXVXXMH
1LMH]QDQMH]QDQMH]QDWLYHMH]QDQMH]QDQMHGDWL
1LWNRQHPRHVYH]QDWL
1LWNRQHSRND]XMHVYRMHQH]QDQMHNDRRQDMWNRSRLQMHJRYRULWLSULMHQHJR
GUXJLVYUL
1RYR]QDQMHSRVWDMH]DVWDUMHOR]ERJVWDOQLKSURPMHQD
3ULJQLXKRVYRMHLXMULMHLPRMHXVSUDYLVYRMHVUFH]QDQMX
6DPRVHQH]QDOLFDVWLGLULMHLQH]QDP
6YLPL]QDPRYLHRGRQRJD]DWR]QDPRGDRWRPX]QDPR
WRMHPQRJRVWUDQLMH]QDQMHWRMHPQRJRVWUDQLMHL]DQLPDQMH
WRYLH]QDWRVLMDLXVYRPL]ERUX
7NRQRVLVYMHWLOMNXODNHSDGQHRGRQRJDNRMLJDVOLMHGL
-DYMHUXMHPMHU]QDGHP,]PHXYMHUHLXYMHUHQRJ]QDQMDQHPD]DSUDYR
QLNDNYHUD]OLNH
,XKRPXGULKWUDL]QDQMH





,XKRPXGULKWUDL]QDQMH
-DYMHUXMHPMHU]QDGHP,]PHXYMHUHLXYMHUHQRJ]QDQMDQHPD]DSUDYR
QLNDNYHUD]OLNH
-HGDQRYMHNQHPRHVYH]QDWLDOLVYDWNRPRUDLPDWLQHWRWRUD]XPLMH
NDNRYDOMD-HGLQLSXWNRMLYRGLGR]QDQMDMHGMHORYDQMH
.DGELVPRSRVXPQMDOLXVYHWR]QDPRWRELELORVODERXPQRVDPRXERMVWYR
.DGDEL]QDQMHRGODJDOLSRSROLFDPDXYLGXSDSLUDRQRELVHXGDOMDYDORRG
QDVEU]LQRPVYMHWORVWL
.DNDYMHWDMLYRWXNRPHPRJXLPDWLPLUDMHGLQRDNRRGEDFLP]QDQMHL
LYOMHQMH"
.ROLNR]QDWROLNRYULMHGL
0DOROMXGLPDOR]QD
0QRJL]QDMXPQRJRQLWNRVYH
0QRJR]QDWL]QDLRVWDULWLSULMHYUHPHQD
0RUDVHPQRJRVWXGLUDWLGDELVH]QDORPDOR
1HYDOMDQLVYH]QDWL
1LMHGRSXWHQRVYH]QDWLLQHYDOMDQLVYH]QDWL
1LMHGRYROMQRGDVWHNQH]QDQMHWUHEDJDXSRWULMHELWL
1LMHGRYROMQRLPDWL]GUDYUD]XPWUHEDJD]QDWLSULPLMHQLWL
1LMHGRYROMQRVDPR]QDWLUDGLWLWUHEDWDNRHULUDGLWL1LMHGRYROMQRUDGLWL
WUHEDWDNRHU]QDWLUDGLWL1LMHGRYROMQR]QDWLPRUDVHLSULPMHQMLYDWL
1LMHWROLNRYDQRWRVHPRHL]QDQHJRGDVHWRLVWRKRHLXVXXMH
1LMH]QDQMH]QDQMH]QDWLYHMH]QDQMH]QDQMHGDWL
1LWNRQHPRHVYH]QDWL
1LWNRQHSRND]XMHVYRMHQH]QDQMHNDRRQDMWNRSRLQMHJRYRULWLSULMHQHJR
GUXJLVYUL
1RYR]QDQMHSRVWDMH]DVWDUMHOR]ERJVWDOQLKSURPMHQD
3ULJQLXKRVYRMHLXMULMHLPRMHXVSUDYLVYRMHVUFH]QDQMX
6DPRVHQH]QDOLFDVWLGLULMHLQH]QDP
6YLPL]QDPRYLHRGRQRJD]DWR]QDPRGDRWRPX]QDPR
WRMHPQRJRVWUDQLMH]QDQMHWRMHPQRJRVWUDQLMHL]DQLPDQMH
WRYLH]QDWRVLMDLXVYRPL]ERUX
7NRQRVLVYMHWLOMNXODNHSDGQHRGRQRJDNRMLJDVOLMHGL

-HGDQRYMHNQHPRHVYH]QDWLDOLVYDWNRPRUDLPDWLQHWRWRUD]XPLMH
NDNRYDOMD-HGLQLSXWNRMLYRGLGR]QDQMDMHGMHORYDQMH
.DGELVPRSRVXPQMDOLXVYHWR]QDPRWRELELORVODERXPQRVDPRXERMVWYR
.DGDEL]QDQMHRGODJDOLSRSROLFDPDXYLGXSDSLUDRQRELVHXGDOMDYDORRG
QDVEU]LQRPVYMHWORVWL
.DNDYMHWDMLYRWXNRPHPRJXLPDWLPLUDMHGLQRDNRRGEDFLP]QDQMHL
LYOMHQMH"
.ROLNR]QDWROLNRYULMHGL
0DOROMXGLPDOR]QD
0QRJL]QDMXPQRJRQLWNRVYH
0QRJR]QDWL]QDLRVWDULWLSULMHYUHPHQD
0RUDVHPQRJRVWXGLUDWLGDELVH]QDORPDOR
1HYDOMDQLVYH]QDWL
1LMHGRSXWHQRVYH]QDWLLQHYDOMDQLVYH]QDWL
1LMHGRYROMQRGDVWHNQH]QDQMHWUHEDJDXSRWULMHELWL
1LMHGRYROMQRLPDWL]GUDYUD]XPWUHEDJD]QDWLSULPLMHQLWL
1LMHGRYROMQRVDPR]QDWLUDGLWLWUHEDWDNRHULUDGLWL1LMHGRYROMQRUDGLWL
WUHEDWDNRHU]QDWLUDGLWL1LMHGRYROMQR]QDWLPRUDVHLSULPMHQMLYDWL
1LMHWROLNRYDQRWRVHPRHL]QDQHJRGDVHWRLVWRKRHLXVXXMH
1LMH]QDQMH]QDQMH]QDWLYHMH]QDQMH]QDQMHGDWL
1LWNRQHPRHVYH]QDWL
1LWNRQHSRND]XMHVYRMHQH]QDQMHNDRRQDMWNRSRLQMHJRYRULWLSULMHQHJR
GUXJLVYUL
1RYR]QDQMHSRVWDMH]DVWDUMHOR]ERJVWDOQLKSURPMHQD
3ULJQLXKRVYRMHLXMULMHLPRMHXVSUDYLVYRMHVUFH]QDQMX
6DPRVHQH]QDOLFDVWLGLULMHLQH]QDP
6YLPL]QDPRYLHRGRQRJD]DWR]QDPRGDRWRPX]QDPR
WRMHPQRJRVWUDQLMH]QDQMHWRMHPQRJRVWUDQLMHL]DQLPDQMH
WRYLH]QDWRVLMDLXVYRPL]ERUX
7NRQRVLVYMHWLOMNXODNHSDGQHRGRQRJDNRMLJDVOLMHGL
-DYMHUXMHPMHU]QDGHP,]PHXYMHUHLXYMHUHQRJ]QDQMDQHPD]DSUDYR
QLNDNYHUD]OLNH
,XKRPXGULKWUDL]QDQMH





7NRHOLELWLRVORERHQVYLKEULJDQHNDVHRNDQL]QDQRVWL
7UHEDXLWLSXQRGDELVH]QDORPDOR
8VWYDULPD]QDQMDQHPRHSRVWRMDWLXYMHUHQMD
9HOLNLFLOMREUD]RYDQMDQLMH]QDQMHQHJRDNFLMD
9LHVHYROLRQRRHPXVH]QD
=DSUDYRVH]QDVDPRRQGDNDGDVHQH]QD6D]QDQMHPUDVWHLVXPQMD
=QDQMHLYROMDREUDQDVXQDMEROMD
=QDQMHLPDJUDQLFDGRNQH]QDQMHLKQHPD
=QDQMHMHEODJRKUDQDGXHPR
=QDQMHMHRUXHDQHFLOM
=QDQMHMHYUOLQDNRMDXMHGLQMDYDGYLMHQDMOMHSHOMXGVNHRVRELQHSUDYHGQRVWL
PR
=QDQMHPRHPRQDXLWLRGGUXJLKPXGURVWLPRUDPRQDXLWLVDPLVHEH
=QDQMHQDVWDMHRG]UQFDVYDNRGQHYQRJLVNXVWYDLLQLRYMHNDVORERGQLPL
YHOLNLP
=QDQMHQHVPDQMXMHYULMHGQRVW
=QDQMHQH]DKWMHYDYHOLNHNROLLQHSULURGQLKUHVXUVDLOLHQHUJLMHLQH]DJDXMH
RNROLQX
=QDWLDQHKWMHWLLVWRMHWRLPRLDQH]QDWL
LYRWEH]]QDQMDMHJRWRYDVPUW
p%LWLVYMHVWDQVYRJQH]QDQMDYHOLNMHNRUDNN]QDQMX
1H]QDOLFDQHHQLWLQDPXNDPDSUL]QDWL
1H]QDOLFDQLMHVDPREDODVWQHJRLRSDVQRVW]DGUXWYHQLEURG
1H]QDOLFXMHQHPRJXHXYMHULWLGRND]LPD
1H]QDQMHMHEOLHLVWLQLQHJRSUHGUDVXGD
1H]QDQMHMHQHVYMHVQREODHQVWYR
1H]QDQMHMHXYLMHNVSUHPQRGDVHVDPRVHELGLYL
1LWDQLMHVNXSOMHRGEHVSXDQH]QDQMD
1LWDQLMHWDNRRSDVQRNDRSULMDWHOMQH]QDOLFDYLHELYULMHGLRSDPHWDQ
QHSULMDWHOM
2GQRVL]PHXLYRWQHGRELLQH]QDQMDNDNYDPXMHPDWHPDWLNDNULYXOMD"
8VSUNRVSRUDVWX]QDQMDNULYXOMDQDJORUDVWHVDLYRWQRPGRELQH]QDQMH
SRVWDMHEHVNRQDQR
7DNYDMHVXGELQDQH]QDOLFDVYHMHRQRQDWSULURGQRHPXQH]QDPRX]URND

7NRHOLELWLRVORERHQVYLKEULJDQHNDVHRNDQL]QDQRVWL
7UHEDXLWLSXQRGDELVH]QDORPDOR
8VWYDULPD]QDQMDQHPRHSRVWRMDWLXYMHUHQMD
9HOLNLFLOMREUD]RYDQMDQLMH]QDQMHQHJRDNFLMD
9LHVHYROLRQRRHPXVH]QD
=DSUDYRVH]QDVDPRRQGDNDGDVHQH]QD6D]QDQMHPUDVWHLVXPQMD
=QDQMHLYROMDREUDQDVXQDMEROMD
=QDQMHLPDJUDQLFDGRNQH]QDQMHLKQHPD
=QDQMHMHEODJRKUDQDGXHPR
=QDQMHMHRUXHDQHFLOM
=QDQMHMHYUOLQDNRMDXMHGLQMDYDGYLMHQDMOMHSHOMXGVNHRVRELQHSUDYHGQRVWL
PR
=QDQMHPRHPRQDXLWLRGGUXJLKPXGURVWLPRUDPRQDXLWLVDPLVHEH
=QDQMHQDVWDMHRG]UQFDVYDNRGQHYQRJLVNXVWYDLLQLRYMHNDVORERGQLPL
YHOLNLP
=QDQMHQHVPDQMXMHYULMHGQRVW
=QDQMHQH]DKWMHYDYHOLNHNROLLQHSULURGQLKUHVXUVDLOLHQHUJLMHLQH]DJDXMH
RNROLQX
=QDWLDQHKWMHWLLVWRMHWRLPRLDQH]QDWL
LYRWEH]]QDQMDMHJRWRYDVPUW
p%LWLVYMHVWDQVYRJQH]QDQMDYHOLNMHNRUDNN]QDQMX
1H]QDOLFDQHHQLWLQDPXNDPDSUL]QDWL
1H]QDOLFDQLMHVDPREDODVWQHJRLRSDVQRVW]DGUXWYHQLEURG
1H]QDOLFXMHQHPRJXHXYMHULWLGRND]LPD
1H]QDQMHMHEOLHLVWLQLQHJRSUHGUDVXGD
1H]QDQMHMHQHVYMHVQREODHQVWYR
1H]QDQMHMHXYLMHNVSUHPQRGDVHVDPRVHELGLYL
1LWDQLMHVNXSOMHRGEHVSXDQH]QDQMD
1LWDQLMHWDNRRSDVQRNDRSULMDWHOMQH]QDOLFDYLHELYULMHGLRSDPHWDQ
QHSULMDWHOM
2GQRVL]PHXLYRWQHGRELLQH]QDQMDNDNYDPXMHPDWHPDWLNDNULYXOMD"
8VSUNRVSRUDVWX]QDQMDNULYXOMDQDJORUDVWHVDLYRWQRPGRELQH]QDQMH
SRVWDMHEHVNRQDQR
7DNYDMHVXGELQDQH]QDOLFDVYHMHRQRQDWSULURGQRHPXQH]QDPRX]URND





7NRHOLELWLRVORERHQVYLKEULJDQHNDVHRNDQL]QDQRVWL
7UHEDXLWLSXQRGDELVH]QDORPDOR
8VWYDULPD]QDQMDQHPRHSRVWRMDWLXYMHUHQMD
9HOLNLFLOMREUD]RYDQMDQLMH]QDQMHQHJRDNFLMD
9LHVHYROLRQRRHPXVH]QD
=DSUDYRVH]QDVDPRRQGDNDGDVHQH]QD6D]QDQMHPUDVWHLVXPQMD
=QDQMHLYROMDREUDQDVXQDMEROMD
=QDQMHLPDJUDQLFDGRNQH]QDQMHLKQHPD
=QDQMHMHEODJRKUDQDGXHPR
=QDQMHMHRUXHDQHFLOM
=QDQMHMHYUOLQDNRMDXMHGLQMDYDGYLMHQDMOMHSHOMXGVNHRVRELQHSUDYHGQRVWL
PR
=QDQMHPRHPRQDXLWLRGGUXJLKPXGURVWLPRUDPRQDXLWLVDPLVHEH
=QDQMHQDVWDMHRG]UQFDVYDNRGQHYQRJLVNXVWYDLLQLRYMHNDVORERGQLPL
YHOLNLP
=QDQMHQHVPDQMXMHYULMHGQRVW
=QDQMHQH]DKWMHYDYHOLNHNROLLQHSULURGQLKUHVXUVDLOLHQHUJLMHLQH]DJDXMH
RNROLQX
=QDWLDQHKWMHWLLVWRMHWRLPRLDQH]QDWL
LYRWEH]]QDQMDMHJRWRYDVPUW
p%LWLVYMHVWDQVYRJQH]QDQMDYHOLNMHNRUDNN]QDQMX
1H]QDOLFDQHHQLWLQDPXNDPDSUL]QDWL
1H]QDOLFDQLMHVDPREDODVWQHJRLRSDVQRVW]DGUXWYHQLEURG
1H]QDOLFXMHQHPRJXHXYMHULWLGRND]LPD
1H]QDQMHMHEOLHLVWLQLQHJRSUHGUDVXGD
1H]QDQMHMHQHVYMHVQREODHQVWYR
1H]QDQMHMHXYLMHNVSUHPQRGDVHVDPRVHELGLYL
1LWDQLMHVNXSOMHRGEHVSXDQH]QDQMD
1LWDQLMHWDNRRSDVQRNDRSULMDWHOMQH]QDOLFDYLHELYULMHGLRSDPHWDQ
QHSULMDWHOM
2GQRVL]PHXLYRWQHGRELLQH]QDQMDNDNYDPXMHPDWHPDWLNDNULYXOMD"
8VSUNRVSRUDVWX]QDQMDNULYXOMDQDJORUDVWHVDLYRWQRPGRELQH]QDQMH
SRVWDMHEHVNRQDQR
7DNYDMHVXGELQDQH]QDOLFDVYHMHRQRQDWSULURGQRHPXQH]QDPRX]URND

7NRHOLELWLRVORERHQVYLKEULJDQHNDVHRNDQL]QDQRVWL
7UHEDXLWLSXQRGDELVH]QDORPDOR
8VWYDULPD]QDQMDQHPRHSRVWRMDWLXYMHUHQMD
9HOLNLFLOMREUD]RYDQMDQLMH]QDQMHQHJRDNFLMD
9LHVHYROLRQRRHPXVH]QD
=DSUDYRVH]QDVDPRRQGDNDGDVHQH]QD6D]QDQMHPUDVWHLVXPQMD
=QDQMHLYROMDREUDQDVXQDMEROMD
=QDQMHLPDJUDQLFDGRNQH]QDQMHLKQHPD
=QDQMHMHEODJRKUDQDGXHPR
=QDQMHMHRUXHDQHFLOM
=QDQMHMHYUOLQDNRMDXMHGLQMDYDGYLMHQDMOMHSHOMXGVNHRVRELQHSUDYHGQRVWL
PR
=QDQMHPRHPRQDXLWLRGGUXJLKPXGURVWLPRUDPRQDXLWLVDPLVHEH
=QDQMHQDVWDMHRG]UQFDVYDNRGQHYQRJLVNXVWYDLLQLRYMHNDVORERGQLPL
YHOLNLP
=QDQMHQHVPDQMXMHYULMHGQRVW
=QDQMHQH]DKWMHYDYHOLNHNROLLQHSULURGQLKUHVXUVDLOLHQHUJLMHLQH]DJDXMH
RNROLQX
=QDWLDQHKWMHWLLVWRMHWRLPRLDQH]QDWL
LYRWEH]]QDQMDMHJRWRYDVPUW
p%LWLVYMHVWDQVYRJQH]QDQMDYHOLNMHNRUDNN]QDQMX
1H]QDOLFDQHHQLWLQDPXNDPDSUL]QDWL
1H]QDOLFDQLMHVDPREDODVWQHJRLRSDVQRVW]DGUXWYHQLEURG
1H]QDOLFXMHQHPRJXHXYMHULWLGRND]LPD
1H]QDQMHMHEOLHLVWLQLQHJRSUHGUDVXGD
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WRGULPGDVHQHGDSR]QDYDWLHVWLEH]SR]QDYDQMDFLHORVWLNDNRJRGQL
SR]QDYDWLFLHORVWLQHSR]QDYDMXSRMHGLQHHVWL1LWDQLMHEH]XPQRNDRUHL
GDVWYDUVDPDVHEHSR]QDMH1HVWDQRVWSULYLGQRVWLXYLMHNQDPUD]XP
REPDQMXMHWHQLWDQHPRHXYUVWLWLRJUDQLHQRELHL]PHXGYLMH
EHVNUDMQRVWLNRMHJDGUHLL]PLXPXLQLPLVHGDVQLYDQMHULLYRWMHVDQ
VDPRQHWDNRQHVWDODQ1DUDYQRGDVHX]GDPRGDVPRVSRVREQLMLGRVUHGLWD
VWYDULGRVHLQHJRLPRSVHJREXKYDWLWL6YHVX]QDQRVWLQHL]PMHUQHJOHGH
RSVHJDQMLKRYDLVSLWLYDQMDMHUWNRGYRMLQDQDSULPMHUGDJHRPHWULMDMR
QHEURMHQLKSLWDQMDUMHLWLLPD"2VYHPXWRVHWUHED]QDWLWUHEDLSLVDWL1H
WUDLPRYHMHGQRL]YMHVWQRVWLXVWDOQRVWL9MHQDVDPRPMHQDMHVW
6YLMHWMHGREURUD]YLMHQPHXQDURGQLVXVWDYQRLXQDMEROMHPVOXDMXWHN
YUORSULPLWLYQDPHXQDURGQD]DMHGQLFD
6YLMHWMHLVSXQMHQELMHGRPSDWQMDPDEROHVWLPDPRUDOQLPUDQDPDL
SULVLODPD
6YLMHWMHLVWLQVNDNRODMHUVHWXVYHXLVDPRSRVHEL
6YLMHWMHOXGQLFDSHUYHU]QLKSXQERMLKVQRERYD
6YLMHWMHRJOHGDORXNRPVYDWNRYLGLVYRMXGXX6YLMHWMHRQDSUDYDNRODMHU
VHWXVYHXLVDPRSRVHEL
6YLMHWMHRYRMJODYLGUXNLMLQHJRXRVWDOLPOMXGVNLPJODYDPD
6YLMHWQLMHNRPSOHNVVWYDULQHJRNRPSOHNVSURFHVD
6YLMHWVHGDYLXNUHWHQVNLPUD]PMHULPD
6YLMHWVHPRHVKYDWLWLNDRQHEURMHQRPQRWYRSRUXND
6YLMHWRPXRSHQHYODGDORJRVQHJRNDRV
7NRHOLGDVYLMHWRVWDQHRQDNDYNDNDYMHQHHOLGDVYLMHWRVWDQH
8VYLMHWXVHXYLMHNODNHXMHMHNDQHJRRGJRYRU
.DGDELOMXGLSULDOLVDPRRRQRPWRUD]XPLMXLVKYDDMXQDVYLMHWXELELOR
YUORWLKR
2VQRYQDVLWXDFLMDRYMHNDMHGDVHQDOD]LPRXVYLMHWXDGDQH]QDPRRGDNOHL
NDPR
p0RJXOLNRPSDVRPGXKDSURQDLIRUPXOXVYHPLUD"
6YHPLUMHNUXJNRMHPMHVUHGLWHSRVYXGDDSHULIHULMDQLJGMH
p1DQHEXDQHRQLMHJODYQLOLN
1HERMHOMXGLPDNDRSURWXWHX]DVYHQDSRUQHVWYDULXLYRWXGDORWULVWYDUL
QDGXVDQLVPLMHK

1HERMHOMXGLPDNDRSURWXWHX]DVYHQDSRUQHVWYDULXLYRWXGDORWULVWYDUL
QDGXVDQLVPLMHK
p1DQHEXDQHRQLMHJODYQLOLN
6YHPLUMHNUXJNRMHPMHVUHGLWHSRVYXGDDSHULIHULMDQLJGMH
p0RJXOLNRPSDVRPGXKDSURQDLIRUPXOXVYHPLUD"
SRPDJDMXHSRVUHGQHLQHSRVUHGQHWHPHXVRERPVSRMHQHVSRQRP
QDUDYQRPQH]DPMHWOMLYRPNRMDLKLQDMXGDOMHQLMHLQDMUD]OLLWLMHVNXSDYHH
WRGULPGDVHQHGDSR]QDYDWLHVWLEH]SR]QDYDQMDFLHORVWLNDNRJRGQL
SR]QDYDWLFLHORVWLQHSR]QDYDMXSRMHGLQHHVWL1LWDQLMHEH]XPQRNDRUHL
GDVWYDUVDPDVHEHSR]QDMH1HVWDQRVWSULYLGQRVWLXYLMHNQDPUD]XP
REPDQMXMHWHQLWDQHPRHXYUVWLWLRJUDQLHQRELHL]PHXGYLMH
EHVNUDMQRVWLNRMHJDGUHLL]PLXPXLQLPLVHGDVQLYDQMHULLYRWMHVDQ
VDPRQHWDNRQHVWDODQ1DUDYQRGDVHX]GDPRGDVPRVSRVREQLMLGRVUHGLWD
VWYDULGRVHLQHJRLPRSVHJREXKYDWLWL6YHVX]QDQRVWLQHL]PMHUQHJOHGH
RSVHJDQMLKRYDLVSLWLYDQMDMHUWNRGYRMLQDQDSULPMHUGDJHRPHWULMDMR
QHEURMHQLKSLWDQMDUMHLWLLPD"2VYHPXWRVHWUHED]QDWLWUHEDLSLVDWL1H
WUDLPRYHMHGQRL]YMHVWQRVWLXVWDOQRVWL9MHQDVDPRPMHQDMHVW
6YLMHWMHGREURUD]YLMHQPHXQDURGQLVXVWDYQRLXQDMEROMHPVOXDMXWHN
YUORSULPLWLYQDPHXQDURGQD]DMHGQLFD
6YLMHWMHLVSXQMHQELMHGRPSDWQMDPDEROHVWLPDPRUDOQLPUDQDPDL
SULVLODPD
6YLMHWMHLVWLQVNDNRODMHUVHWXVYHXLVDPRSRVHEL
6YLMHWMHOXGQLFDSHUYHU]QLKSXQERMLKVQRERYD
6YLMHWMHRJOHGDORXNRPVYDWNRYLGLVYRMXGXX6YLMHWMHRQDSUDYDNRODMHU
VHWXVYHXLVDPRSRVHEL
6YLMHWMHRYRMJODYLGUXNLMLQHJRXRVWDOLPOMXGVNLPJODYDPD
6YLMHWQLMHNRPSOHNVVWYDULQHJRNRPSOHNVSURFHVD
6YLMHWVHGDYLXNUHWHQVNLPUD]PMHULPD
6YLMHWVHPRHVKYDWLWLNDRQHEURMHQRPQRWYRSRUXND
6YLMHWRPXRSHQHYODGDORJRVQHJRNDRV
7NRHOLGDVYLMHWRVWDQHRQDNDYNDNDYMHQHHOLGDVYLMHWRVWDQH
8VYLMHWXVHXYLMHNODNHXMHMHNDQHJRRGJRYRU
.DGDELOMXGLSULDOLVDPRRRQRPWRUD]XPLMXLVKYDDMXQDVYLMHWXELELOR
YUORWLKR
2VQRYQDVLWXDFLMDRYMHNDMHGDVHQDOD]LPRXVYLMHWXDGDQH]QDPRRGDNOHL
NDPR





SRPDJDMXHSRVUHGQHLQHSRVUHGQHWHPHXVRERPVSRMHQHVSRQRP
QDUDYQRPQH]DPMHWOMLYRPNRMDLKLQDMXGDOMHQLMHLQDMUD]OLLWLMHVNXSDYHH
WRGULPGDVHQHGDSR]QDYDWLHVWLEH]SR]QDYDQMDFLHORVWLNDNRJRGQL
SR]QDYDWLFLHORVWLQHSR]QDYDMXSRMHGLQHHVWL1LWDQLMHEH]XPQRNDRUHL
GDVWYDUVDPDVHEHSR]QDMH1HVWDQRVWSULYLGQRVWLXYLMHNQDPUD]XP
REPDQMXMHWHQLWDQHPRHXYUVWLWLRJUDQLHQRELHL]PHXGYLMH
EHVNUDMQRVWLNRMHJDGUHLL]PLXPXLQLPLVHGDVQLYDQMHULLYRWMHVDQ
VDPRQHWDNRQHVWDODQ1DUDYQRGDVHX]GDPRGDVPRVSRVREQLMLGRVUHGLWD
VWYDULGRVHLQHJRLPRSVHJREXKYDWLWL6YHVX]QDQRVWLQHL]PMHUQHJOHGH
RSVHJDQMLKRYDLVSLWLYDQMDMHUWNRGYRMLQDQDSULPMHUGDJHRPHWULMDMR
QHEURMHQLKSLWDQMDUMHLWLLPD"2VYHPXWRVHWUHED]QDWLWUHEDLSLVDWL1H
WUDLPRYHMHGQRL]YMHVWQRVWLXVWDOQRVWL9MHQDVDPRPMHQDMHVW
6YLMHWMHGREURUD]YLMHQPHXQDURGQLVXVWDYQRLXQDMEROMHPVOXDMXWHN
YUORSULPLWLYQDPHXQDURGQD]DMHGQLFD
6YLMHWMHLVSXQMHQELMHGRPSDWQMDPDEROHVWLPDPRUDOQLPUDQDPDL
SULVLODPD
6YLMHWMHLVWLQVNDNRODMHUVHWXVYHXLVDPRSRVHEL
6YLMHWMHOXGQLFDSHUYHU]QLKSXQERMLKVQRERYD
6YLMHWMHRJOHGDORXNRPVYDWNRYLGLVYRMXGXX6YLMHWMHRQDSUDYDNRODMHU
VHWXVYHXLVDPRSRVHEL
6YLMHWMHRYRMJODYLGUXNLMLQHJRXRVWDOLPOMXGVNLPJODYDPD
6YLMHWQLMHNRPSOHNVVWYDULQHJRNRPSOHNVSURFHVD
6YLMHWVHGDYLXNUHWHQVNLPUD]PMHULPD
6YLMHWVHPRHVKYDWLWLNDRQHEURMHQRPQRWYRSRUXND
6YLMHWRPXRSHQHYODGDORJRVQHJRNDRV
7NRHOLGDVYLMHWRVWDQHRQDNDYNDNDYMHQHHOLGDVYLMHWRVWDQH
8VYLMHWXVHXYLMHNODNHXMHMHNDQHJRRGJRYRU
.DGDELOMXGLSULDOLVDPRRRQRPWRUD]XPLMXLVKYDDMXQDVYLMHWXELELOR
YUORWLKR
2VQRYQDVLWXDFLMDRYMHNDMHGDVHQDOD]LPRXVYLMHWXDGDQH]QDPRRGDNOHL
NDPR
p0RJXOLNRPSDVRPGXKDSURQDLIRUPXOXVYHPLUD"
6YHPLUMHNUXJNRMHPMHVUHGLWHSRVYXGDDSHULIHULMDQLJGMH
p1DQHEXDQHRQLMHJODYQLOLN
1HERMHOMXGLPDNDRSURWXWHX]DVYHQDSRUQHVWYDULXLYRWXGDORWULVWYDUL
QDGXVDQLVPLMHK



1HERMHOMXGLPDNDRSURWXWHX]DVYHQDSRUQHVWYDULXLYRWXGDORWULVWYDUL
QDGXVDQLVPLMHK
p1DQHEXDQHRQLMHJODYQLOLN
6YHPLUMHNUXJNRMHPMHVUHGLWHSRVYXGDDSHULIHULMDQLJGMH
p0RJXOLNRPSDVRPGXKDSURQDLIRUPXOXVYHPLUD"
SRPDJDMXHSRVUHGQHLQHSRVUHGQHWHPHXVRERPVSRMHQHVSRQRP
QDUDYQRPQH]DPMHWOMLYRPNRMDLKLQDMXGDOMHQLMHLQDMUD]OLLWLMHVNXSDYHH
WRGULPGDVHQHGDSR]QDYDWLHVWLEH]SR]QDYDQMDFLHORVWLNDNRJRGQL
SR]QDYDWLFLHORVWLQHSR]QDYDMXSRMHGLQHHVWL1LWDQLMHEH]XPQRNDRUHL
GDVWYDUVDPDVHEHSR]QDMH1HVWDQRVWSULYLGQRVWLXYLMHNQDPUD]XP
REPDQMXMHWHQLWDQHPRHXYUVWLWLRJUDQLHQRELHL]PHXGYLMH
EHVNUDMQRVWLNRMHJDGUHLL]PLXPXLQLPLVHGDVQLYDQMHULLYRWMHVDQ
VDPRQHWDNRQHVWDODQ1DUDYQRGDVHX]GDPRGDVPRVSRVREQLMLGRVUHGLWD
VWYDULGRVHLQHJRLPRSVHJREXKYDWLWL6YHVX]QDQRVWLQHL]PMHUQHJOHGH
RSVHJDQMLKRYDLVSLWLYDQMDMHUWNRGYRMLQDQDSULPMHUGDJHRPHWULMDMR
QHEURMHQLKSLWDQMDUMHLWLLPD"2VYHPXWRVHWUHED]QDWLWUHEDLSLVDWL1H
WUDLPRYHMHGQRL]YMHVWQRVWLXVWDOQRVWL9MHQDVDPRPMHQDMHVW
6YLMHWMHGREURUD]YLMHQPHXQDURGQLVXVWDYQRLXQDMEROMHPVOXDMXWHN
YUORSULPLWLYQDPHXQDURGQD]DMHGQLFD
6YLMHWMHLVSXQMHQELMHGRPSDWQMDPDEROHVWLPDPRUDOQLPUDQDPDL
SULVLODPD
6YLMHWMHLVWLQVNDNRODMHUVHWXVYHXLVDPRSRVHEL
6YLMHWMHOXGQLFDSHUYHU]QLKSXQERMLKVQRERYD
6YLMHWMHRJOHGDORXNRPVYDWNRYLGLVYRMXGXX6YLMHWMHRQDSUDYDNRODMHU
VHWXVYHXLVDPRSRVHEL
6YLMHWMHRYRMJODYLGUXNLMLQHJRXRVWDOLPOMXGVNLPJODYDPD
6YLMHWQLMHNRPSOHNVVWYDULQHJRNRPSOHNVSURFHVD
6YLMHWVHGDYLXNUHWHQVNLPUD]PMHULPD
6YLMHWVHPRHVKYDWLWLNDRQHEURMHQRPQRWYRSRUXND
6YLMHWRPXRSHQHYODGDORJRVQHJRNDRV
7NRHOLGDVYLMHWRVWDQHRQDNDYNDNDYMHQHHOLGDVYLMHWRVWDQH
8VYLMHWXVHXYLMHNODNHXMHMHNDQHJRRGJRYRU
.DGDELOMXGLSULDOLVDPRRRQRPWRUD]XPLMXLVKYDDMXQDVYLMHWXELELOR
YUORWLKR
2VQRYQDVLWXDFLMDRYMHNDMHGDVHQDOD]LPRXVYLMHWXDGDQH]QDPRRGDNOHL
NDPR



1HERQDPVHLQLOLMHSLPMHUSRVWRMHUXQHVWYDUL'REURQDPVHLQLGREULP
MHUSRVWRML]OR

p'DOMLQDNRMDRNXXPDQMXMHSUHGPHWHSRYHDYDLKPLVOLPD

3ULURGQH]DNRQLWRVWLVXVWDWLVWLNHLVWLQH6NXSRVHSODDWULMXPIQDG
SULURGRP
3ULURGDVHEULQH]DYUVWXDQH]DSRMHGLQFD
$NRVHSULURGDSURWLYLX]DOXGDQMHWUXG
'REURMHWRMHSUHPDSULURGL
0LVPRGLRXQLYHU]DOQHSULURGHWHVHSRNRUDYDPRQMHQXUHGX
1DWHPHOMXVYDNRJ]DNRQDSULURGHNRMLVHRLWXMHSURPDWUDXPRHVH
]DNOMXLWLGDSRVWRMHMRVWYDULNRMHQLVPRVSR]QDOL
2QRWRRGX]LPDMHGQRPSULURGDGDMHGUXJRP
3ULURGDLQLVWYDULQDQDMMHGQRVWDYQLMLQDLQ
3ULURGDMHEHVNRQDQRGLMHOMHQ%RJ
3ULURGDMHL]MHGQDHQDV%RJRP
3ULURGDMHPDOLP]DGRYROMQD
3ULURGDMHVDYUHQDNDNRELQDPSRND]DODGDMHVOLNDERMDDQHGRVWDWNHNDNR
ELQDPSRND]DODGDMHVDPRVOLND
3ULURGDMHVOLMHSDMHUNDGEL]QDODWRUDGL]DWRELRYMHNELRRNUXHQ
JRULODPDLEDUEDULPD

o3URYLQFLMDQLMHSRGUXMHYHVWDQMH

LYDELDXOD]HXUH]RQDQFXVDVYRMRPRNROLQRP

p,WLVLGLRSULURGH

8RYMHNXHYROXFLMDSRVWDMHVYMHVQDVDPDVHEH7HNVWRPVYLMHXLQDVWDMH
NDRSUDYRLGXQRVWPRJXQRVWGDYDQMDVPLVOD]DRYMHNDQDVWDMHVYLMHW
YULMHGQRVWLLWHUHWRGJRYRUQRVWLQHVDPR]DYODVWLWLURGYH]DXNXSQR
RUJDQVNRGRJDDQMHXXNXSQRPSRGUXMXQMHJRYHRSDVQRQDUDVOHPRL.DR
LXHYROXFLMLRUJDQVNRJVYLMHWDLXHYROXFLMLVSR]QDMHQDVWYDUDODNLQDLQ
GMHOXMXVOXDML]DNRQL

1HPRHHNDWLPLORVWRGSULURGHX]HWLMHRGQMHWYRMMH]DGDWDN

3ULURGDWLMHRVLJXUDODGYLMHVWYDULMHGQXGDQDQMRMVMHGLLGUXJXGDV
QMRPPLVOL2GWDGDRYMHNRYXVSMHKLOLQHXVSMHKRYLVLRWRPHNRMXYLHUDEL

3ULURGDQHLQLVNRNRYH3URPDWUDMSULURGXSRYRGLVH]DQMRP

3ULURGDQHLQLVNRNRYH3URPDWUDMSULURGXSRYRGLVH]DQMRP

3ULURGDWLMHRVLJXUDODGYLMHVWYDULMHGQXGDQDQMRMVMHGLLGUXJXGDV
QMRPPLVOL2GWDGDRYMHNRYXVSMHKLOLQHXVSMHKRYLVLRWRPHNRMXYLHUDEL

1HPRHHNDWLPLORVWRGSULURGHX]HWLMHRGQMHWYRMMH]DGDWDN

8RYMHNXHYROXFLMDSRVWDMHVYMHVQDVDPDVHEH7HNVWRPVYLMHXLQDVWDMH
NDRSUDYRLGXQRVWPRJXQRVWGDYDQMDVPLVOD]DRYMHNDQDVWDMHVYLMHW
YULMHGQRVWLLWHUHWRGJRYRUQRVWLQHVDPR]DYODVWLWLURGYH]DXNXSQR
RUJDQVNRGRJDDQMHXXNXSQRPSRGUXMXQMHJRYHRSDVQRQDUDVOHPRL.DR
LXHYROXFLMLRUJDQVNRJVYLMHWDLXHYROXFLMLVSR]QDMHQDVWYDUDODNLQDLQ
GMHOXMXVOXDML]DNRQL

p,WLVLGLRSULURGH

LYDELDXOD]HXUH]RQDQFXVDVYRMRPRNROLQRP

o3URYLQFLMDQLMHSRGUXMHYHVWDQMH

3ULURGQH]DNRQLWRVWLVXVWDWLVWLNHLVWLQH6NXSRVHSODDWULMXPIQDG
SULURGRP
3ULURGDVHEULQH]DYUVWXDQH]DSRMHGLQFD
$NRVHSULURGDSURWLYLX]DOXGDQMHWUXG
'REURMHWRMHSUHPDSULURGL
0LVPRGLRXQLYHU]DOQHSULURGHWHVHSRNRUDYDPRQMHQXUHGX
1DWHPHOMXVYDNRJ]DNRQDSULURGHNRMLVHRLWXMHSURPDWUDXPRHVH
]DNOMXLWLGDSRVWRMHMRVWYDULNRMHQLVPRVSR]QDOL
2QRWRRGX]LPDMHGQRPSULURGDGDMHGUXJRP
3ULURGDLQLVWYDULQDQDMMHGQRVWDYQLMLQDLQ
3ULURGDMHEHVNRQDQRGLMHOMHQ%RJ
3ULURGDMHL]MHGQDHQDV%RJRP
3ULURGDMHPDOLP]DGRYROMQD
3ULURGDMHVDYUHQDNDNRELQDPSRND]DODGDMHVOLNDERMDDQHGRVWDWNHNDNR
ELQDPSRND]DODGDMHVDPRVOLND
3ULURGDMHVOLMHSDMHUNDGEL]QDODWRUDGL]DWRELRYMHNELRRNUXHQ
JRULODPDLEDUEDULPD

p'DOMLQDNRMDRNXXPDQMXMHSUHGPHWHSRYHDYDLKPLVOLPD

1HERQDPVHLQLOLMHSLPMHUSRVWRMHUXQHVWYDUL'REURQDPVHLQLGREULP
MHUSRVWRML]OR




1HERQDPVHLQLOLMHSLPMHUSRVWRMHUXQHVWYDUL'REURQDPVHLQLGREULP
MHUSRVWRML]OR

p'DOMLQDNRMDRNXXPDQMXMHSUHGPHWHSRYHDYDLKPLVOLPD

3ULURGQH]DNRQLWRVWLVXVWDWLVWLNHLVWLQH6NXSRVHSODDWULMXPIQDG
SULURGRP
3ULURGDVHEULQH]DYUVWXDQH]DSRMHGLQFD
$NRVHSULURGDSURWLYLX]DOXGDQMHWUXG
'REURMHWRMHSUHPDSULURGL
0LVPRGLRXQLYHU]DOQHSULURGHWHVHSRNRUDYDPRQMHQXUHGX
1DWHPHOMXVYDNRJ]DNRQDSULURGHNRMLVHRLWXMHSURPDWUDXPRHVH
]DNOMXLWLGDSRVWRMHMRVWYDULNRMHQLVPRVSR]QDOL
2QRWRRGX]LPDMHGQRPSULURGDGDMHGUXJRP
3ULURGDLQLVWYDULQDQDMMHGQRVWDYQLMLQDLQ
3ULURGDMHEHVNRQDQRGLMHOMHQ%RJ
3ULURGDMHL]MHGQDHQDV%RJRP
3ULURGDMHPDOLP]DGRYROMQD
3ULURGDMHVDYUHQDNDNRELQDPSRND]DODGDMHVOLNDERMDDQHGRVWDWNHNDNR
ELQDPSRND]DODGDMHVDPRVOLND
3ULURGDMHVOLMHSDMHUNDGEL]QDODWRUDGL]DWRELRYMHNELRRNUXHQ
JRULODPDLEDUEDULPD

o3URYLQFLMDQLMHSRGUXMHYHVWDQMH

LYDELDXOD]HXUH]RQDQFXVDVYRMRPRNROLQRP

p,WLVLGLRSULURGH

8RYMHNXHYROXFLMDSRVWDMHVYMHVQDVDPDVHEH7HNVWRPVYLMHXLQDVWDMH
NDRSUDYRLGXQRVWPRJXQRVWGDYDQMDVPLVOD]DRYMHNDQDVWDMHVYLMHW
YULMHGQRVWLLWHUHWRGJRYRUQRVWLQHVDPR]DYODVWLWLURGYH]DXNXSQR
RUJDQVNRGRJDDQMHXXNXSQRPSRGUXMXQMHJRYHRSDVQRQDUDVOHPRL.DR
LXHYROXFLMLRUJDQVNRJVYLMHWDLXHYROXFLMLVSR]QDMHQDVWYDUDODNLQDLQ
GMHOXMXVOXDML]DNRQL

1HPRHHNDWLPLORVWRGSULURGHX]HWLMHRGQMHWYRMMH]DGDWDN

3ULURGDWLMHRVLJXUDODGYLMHVWYDULMHGQXGDQDQMRMVMHGLLGUXJXGDV
QMRPPLVOL2GWDGDRYMHNRYXVSMHKLOLQHXVSMHKRYLVLRWRPHNRMXYLHUDEL

3ULURGDQHLQLVNRNRYH3URPDWUDMSULURGXSRYRGLVH]DQMRP

3ULURGDQHLQLVNRNRYH3URPDWUDMSULURGXSRYRGLVH]DQMRP

3ULURGDWLMHRVLJXUDODGYLMHVWYDULMHGQXGDQDQMRMVMHGLLGUXJXGDV
QMRPPLVOL2GWDGDRYMHNRYXVSMHKLOLQHXVSMHKRYLVLRWRPHNRMXYLHUDEL

1HPRHHNDWLPLORVWRGSULURGHX]HWLMHRGQMHWYRMMH]DGDWDN

8RYMHNXHYROXFLMDSRVWDMHVYMHVQDVDPDVHEH7HNVWRPVYLMHXLQDVWDMH
NDRSUDYRLGXQRVWPRJXQRVWGDYDQMDVPLVOD]DRYMHNDQDVWDMHVYLMHW
YULMHGQRVWLLWHUHWRGJRYRUQRVWLQHVDPR]DYODVWLWLURGYH]DXNXSQR
RUJDQVNRGRJDDQMHXXNXSQRPSRGUXMXQMHJRYHRSDVQRQDUDVOHPRL.DR
LXHYROXFLMLRUJDQVNRJVYLMHWDLXHYROXFLMLVSR]QDMHQDVWYDUDODNLQDLQ
GMHOXMXVOXDML]DNRQL

p,WLVLGLRSULURGH

LYDELDXOD]HXUH]RQDQFXVDVYRMRPRNROLQRP

o3URYLQFLMDQLMHSRGUXMHYHVWDQMH

3ULURGQH]DNRQLWRVWLVXVWDWLVWLNHLVWLQH6NXSRVHSODDWULMXPIQDG
SULURGRP
3ULURGDVHEULQH]DYUVWXDQH]DSRMHGLQFD
$NRVHSULURGDSURWLYLX]DOXGDQMHWUXG
'REURMHWRMHSUHPDSULURGL
0LVPRGLRXQLYHU]DOQHSULURGHWHVHSRNRUDYDPRQMHQXUHGX
1DWHPHOMXVYDNRJ]DNRQDSULURGHNRMLVHRLWXMHSURPDWUDXPRHVH
]DNOMXLWLGDSRVWRMHMRVWYDULNRMHQLVPRVSR]QDOL
2QRWRRGX]LPDMHGQRPSULURGDGDMHGUXJRP
3ULURGDLQLVWYDULQDQDMMHGQRVWDYQLMLQDLQ
3ULURGDMHEHVNRQDQRGLMHOMHQ%RJ
3ULURGDMHL]MHGQDHQDV%RJRP
3ULURGDMHPDOLP]DGRYROMQD
3ULURGDMHVDYUHQDNDNRELQDPSRND]DODGDMHVOLNDERMDDQHGRVWDWNHNDNR
ELQDPSRND]DODGDMHVDPRVOLND
3ULURGDMHVOLMHSDMHUNDGEL]QDODWRUDGL]DWRELRYMHNELRRNUXHQ
JRULODPDLEDUEDULPD

p'DOMLQDNRMDRNXXPDQMXMHSUHGPHWHSRYHDYDLKPLVOLPD

1HERQDPVHLQLOLMHSLPMHUSRVWRMHUXQHVWYDUL'REURQDPVHLQLGREULP
MHUSRVWRML]OR




 ULURGDMHXQDMPDQMLPVWYDULPDQDMYHOLDQVWYHQLMD
3
3ULURGDQLMH%RJMHURQDQHQDODHGREURQHJRVDPRUHSURGXNWLYQR
XVSMHQR'DNOHHWLNHLPRUDOLWHWDWXQHPDDOLMH]DWRYDQRGDOMXGLQH
SRGXSLUDMXVXYUHPHQLUDVL]DPLVHNVL]DP
3ULURGDVHYROLRNUXLWLWDMQDPD
3ULURGDVHDFDSUHGSUD]QLQRP
3ULURGDXGUXXMHMHGQDNH
6YHWRSRGUD]XPLMHYDPRSRGSULURGRPMHYHOLNDVQLPNDWUDWLQLFH
WRSULURGDGDMHQLWNRQHPRHX]HWL
WRSULURGDXVNUDWLQLWNRQHPRHSRYUDWLWL PRGDPHGLFLQD "
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5HOLJLMDRWNULYDVYLMHWSUHPDVYHWRM]DPLVOLQMHJRYDWYRUFD
5HOLJLMDVOXLVDPRGDRODNDPDVDPDGDVHSRPLUHVPQRJLPIUXVWUDFLMDPD
NRMHUHDOQRVWGRQRVL
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5HOLJLMHVXHVWRGMHFDQH]QDQMDNRMLVYRMXPDMNXQHQDGLYHGXJR
5HOLJLMHVXL]UD]YMHQHLQHUD]RULYHPHWDIL]LNHSRWUHEHOMXGVNHSULURGH
5HOLJLMHVXPRQWDQHNXH]DMDGQLNH
5HOLJLMHVXRGUD]OMXGVNHELMHGHXWRPHMHQDGDVYHQMLKRYDLVWLQDLVQDJD
5HOLJLMH]ERJLGHRORNLKUD]OLNDSUHGVWDYOMDMXVWDOQXSULMHWQMXJOREDOQRP
PLUX
5HOLJLMLVHSULSLVXMHGMHORYDQMHQDUNRWLNDVSRVREQRJGDGRQHVHXWMHKX
RYMHNXXQMHJRYRMQHPRLLEHVSRPRQRVWL7HUHOLJLR]QHLGHMHNRMHVH
REMDYOMXMXNDRXHQMHQLVXSRVOMHGLFDLVNXVWYDQLWLNRQDQLUH]XOWDWPLOMHQMD
RQHVXLOX]LMHLVSXQMHQMDQDMVWDULMLKQDMQHRELQLMLKLQDMSUHLKHOMD
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YMHUDMHQXVSURGXNWVWUDKDDVWUDKYRGLXRNUXWQRVW
5HOLJLMDMHREOLNQHXUR]H
5HOLJLMDMHRGJRYRUQD]DSRYHDQMHSUHGUDVXGD
5HOLJLMDMHSUL]PDVDVHGDPERMDDVYDNDUHOLJLMDPRHL]DEUDWLVYRMXERMX
MHUVYHSRWMHXRGMHGQHVXQHYH]UDNH
5HOLJLMDMHXVYRMLPSRHFLPDLPDOD]DGDWDNGDRXYDLYRWXVYLPQMHJRYLP
REOLFLPDQMHJRYRQDVWDYOMDQMHLWDMQHULWXDODSRYH]DQLKVDLYRWRPLVPUX
UDDQMHPLXVNUVQXHP2QDMHRLWRELODGLRGMHORYDQMDHQHLQLVHYHRPD
YMHURMDWQLPGDVXNXOWRPERJLQMDUXNRYRGLOHXJODYQRPHQHDNDNRL
QD]RQRVWVYHHQLNDQLMHELODLVNOMXHQD0QRJREURMQLPLWRYLQLVXPDQMH
VWYDUQLRGDUWHIDNDWDLOLLVNRSLQDNDRWRVXNRVWXULRUXDLOLRUXMD6DPRVX
SURQLFOMLYLOMXGLXVWDQMXL]QMLKVD]QDWLYLHQHJRWRWRSRQHNDGJRYRUH
PDWHULMDOQLGRND]L
5HOLJLMDMHX]GDKQDSDHQRJVWYRUHQMDXGVYLMHWDEH]VUFDWHXPEH]XPQLK
SULOLND2QDMHRSLMXPQDURGD
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5HOLJLMDNRMDEH]UD]PLOMDQMDUD]XPXQDMDYOMXMHUDWQHHGXJRYUHPHQD
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YHVHORJVUFDDQHSRGSULVLORP
5HOLJLMDQHPRHQLNDGSDVWLQLHQHJRNDGMHX]GLJQXGRGUDYQHUHOLJLMH
5HOLJLMDRWNULYDVYLMHWSUHPDVYHWRM]DPLVOLQMHJRYDWYRUFD
5HOLJLMDVOXLVDPRGDRODNDPDVDPDGDVHSRPLUHVPQRJLPIUXVWUDFLMDPD
NRMHUHDOQRVWGRQRVL
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5HOLJLMHVXHVWRGMHFDQH]QDQMDNRMLVYRMXPDMNXQHQDGLYHGXJR
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5HOLJLMHVXPRQWDQHNXH]DMDGQLNH
5HOLJLMHVXRGUD]OMXGVNHELMHGHXWRPHMHQDGDVYHQMLKRYDLVWLQDLVQDJD
5HOLJLMH]ERJLGHRORNLKUD]OLNDSUHGVWDYOMDMXVWDOQXSULMHWQMXJOREDOQRP
PLUX
5HOLJLMLVHSULSLVXMHGMHORYDQMHQDUNRWLNDVSRVREQRJGDGRQHVHXWMHKX
RYMHNXXQMHJRYRMQHPRLLEHVSRPRQRVWL7HUHOLJLR]QHLGHMHNRMHVH
REMDYOMXMXNDRXHQMHQLVXSRVOMHGLFDLVNXVWYDQLWLNRQDQLUH]XOWDWPLOMHQMD
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YMHUDMHQXVSURGXNWVWUDKDDVWUDKYRGLXRNUXWQRVW
5HOLJLMDMHREOLNQHXUR]H
5HOLJLMDMHRGJRYRUQD]DSRYHDQMHSUHGUDVXGD
5HOLJLMDMHSUL]PDVDVHGDPERMDDVYDNDUHOLJLMDPRHL]DEUDWLVYRMXERMX
MHUVYHSRWMHXRGMHGQHVXQHYH]UDNH
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QD]RQRVWVYHHQLNDQLMHELODLVNOMXHQD0QRJREURMQLPLWRYLQLVXPDQMH
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SURQLFOMLYLOMXGLXVWDQMXL]QMLKVD]QDWLYLHQHJRWRWRSRQHNDGJRYRUH
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5HOLJLMDMHX]GDKQDSDHQRJVWYRUHQMDXGVYLMHWDEH]VUFDWHXPEH]XPQLK
SULOLND2QDMHRSLMXPQDURGD
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PRLRSVWDWLSURWLYQMHJD
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YHVHORJVUFDDQHSRGSULVLORP
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5HOLJLMDRWNULYDVYLMHWSUHPDVYHWRM]DPLVOLQMHJRYDWYRUFD
5HOLJLMDVOXLVDPRGDRODNDPDVDPDGDVHSRPLUHVPQRJLPIUXVWUDFLMDPD
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5HOLJLMHVXPRQWDQHNXH]DMDGQLNH
5HOLJLMHVXRGUD]OMXGVNHELMHGHXWRPHMHQDGDVYHQMLKRYDLVWLQDLVQDJD
5HOLJLMH]ERJLGHRORNLKUD]OLNDSUHGVWDYOMDMXVWDOQXSULMHWQMXJOREDOQRP
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5HOLJLMLVHSULSLVXMHGMHORYDQMHQDUNRWLNDVSRVREQRJGDGRQHVHXWMHKX
RYMHNXXQMHJRYRMQHPRLLEHVSRPRQRVWL7HUHOLJLR]QHLGHMHNRMHVH
REMDYOMXMXNDRXHQMHQLVXSRVOMHGLFDLVNXVWYDQLWLNRQDQLUH]XOWDWPLOMHQMD
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6YDNLMHRYMHNXL]YMHVQLPWUHQXFLPDUDYDQQHNRPERJX
6YDNLYODGDUNRMLXVYRPUDGXWUDLSRPRYMHUHMHRELDQVODEL$VODEL
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7DPRJGMHMHYMHUDJRVSRGDUWDPRMHUD]XPVOXJDLMDMHGXQRVWGDXWL
7DPRJGMHYMHUDYDLRGOXQRPSROXJRPVYMHWVNHSRYLMHVWLPRUDNRQDQR
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7HRORJLMDMHDUREQDVYMHWLOMNDSULYLHQMD1HSRWLHPEHVPUWQRVWGXHDOLMH
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VYDNRDSULRUQRPLOMHQMH
7NRLPD]QDQRVWLXPMHWQRVWLPDLUHOLJLMX7NRQHPDQMLKGYLMHWDMLPD
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7NRYMHUXMHGDMHNUDQLQ]DWRWRLGHXFUNYXYDUDVH
8SUYLKVWRJRGLQDNUDQVNXUHOLJLMXSULJUOLODMHVDPRQDMQLDUXOMD
8VUHGQMRYMHNRYQRM(XURSLMHFUNYDGXHYQHEROHVQLNHSURJODDYDOD
YMHWLFDPDLVSDOMLYDODLKQDORPDDPD
8LYRWXLVWYDUDODWYXQHRSKRGQDMHYMHUDXYL]LMXKLSRWH]XDOLLSURPMHQD
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9HLQDUHOLJLR]QLKLSROLWLNLKVXVWDYDXSRYLMHVWLRYMHNDPRJODELSRVOXLWL
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9MHUDLKUDEURVWVXSRWUHEQLGDVHWHNRHXGDUFLLQHVUHHLYRWDVKYDWHNDR
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VHQLMHPRUDODQDPDGRJRGLWL3VLKRDQDOLWLNLSULVWXSUHOLJLMLXSUDYOMHQMHQD
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9MHUDLQHYLQRVWUDVWXMRVDPRQDVWDEOXGMHWLQMVWYDDOLQHWUDMX
9MHUDLVLODVHPHXVREQRLVNOMXXMX

9MHUDLVLODVHPHXVREQRLVNOMXXMX
9MHUDLQHYLQRVWUDVWXMRVDPRQDVWDEOXGMHWLQMVWYDDOLQHWUDMX
9MHUDLKUDEURVWVXSRWUHEQLGDVHWHNRHXGDUFLLQHVUHHLYRWDVKYDWHNDR
L]D]RYNRMLPVYODGDYDMXLJDMDDPRVHEHDQHNDRQHSUDYHGQDND]QDNRMD
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9HLQDUHOLJLR]QLKLSROLWLNLKVXVWDYDXSRYLMHVWLRYMHNDPRJODELSRVOXLWL
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8LYRWXLVWYDUDODWYXQHRSKRGQDMHYMHUDXYL]LMXKLSRWH]XDOLLSURPMHQD
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8VUHGQMRYMHNRYQRM(XURSLMHFUNYDGXHYQHEROHVQLNHSURJODDYDOD
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8SUYLKVWRJRGLQDNUDQVNXUHOLJLMXSULJUOLODMHVDPRQDMQLDUXOMD
7NRYMHUXMHGDMHNUDQLQ]DWRWRLGHXFUNYXYDUDVH
7NRVSRURYMHUXMHSRND]XMH]UHRXP
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3RNORQLVHSUHGQHNRPLQMHQLFRPNDRPDORGLMHWHEXGLVSUHPDQQDSXVWLWL
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6YDNLMHRYMHNXL]YMHVQLPWUHQXFLPDUDYDQQHNRPERJX
6YDNLYODGDUNRMLXVYRPUDGXWUDLSRPRYMHUHMHRELDQVODEL$VODEL
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6YDNLMHRYMHNXL]YMHVQLPWUHQXFLPDUDYDQQHNRPERJX
6YDNLYODGDUNRMLXVYRPUDGXWUDLSRPRYMHUHMHRELDQVODEL$VODEL
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7NRYMHUXMHGDMHNUDQLQ]DWRWRLGHXFUNYXYDUDVH
8SUYLKVWRJRGLQDNUDQVNXUHOLJLMXSULJUOLODMHVDPRQDMQLDUXOMD
8VUHGQMRYMHNRYQRM(XURSLMHFUNYDGXHYQHEROHVQLNHSURJODDYDOD
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9MHUVNHVNXSLQH]DGRYROMDYDMXGUXWYHQHSRWUHEHNRMHGUDYQHELURNUDFLMH
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VOXHLVHL]GUOMLYRXLSRVMHGRYDQMHPNDRVUHGVWYLPD]DVYRMXVLJXUQRVW
VWYDUDRGVHEH]DWYRUHQLND
9MHUXMHPGDUD]XPQHPRHELWLGMHORWYRUDQDNRRYMHNQHPDQDGHLYMHUH
9RMQLFLVYHHQLFLLSOHPLLQLNDGQH]DOD]HXGRPUD]XPD
=DGDDFUNYHQLMHSURPLMHQLWLVYLMHW$OLDNRLVSXQLVYRMX]DGDXVYLMHWHVH
SURPLMHQLWL=DUQLMHXGQRGDVHOMXGLWDNRUDGRERUH]DVYRMXYMHUXDWDNR
QHUDGRLYHSUHPDQMH]LQLPSURSLVLPD"
=QDQRVWQLMHQLWDPDQMHXVNRJUXGQDRGPLOLWDQWQHUHOLJLMH
=QDQRVWDQHQHNDUHOLJLMDLOLQHNDGUXJDYUVWDQDXDYDQMDWUHEDXWYULYDWL
LVWLQXRRYMHNX
=QDQRVWILOR]RILMXXPMHWQRVWLUHOLJLMXVWYRULOLVXOMXGL]DWRGDELQHNDNR
L]DOLQDNUDMVDRQLPVWUDQLPLPXQLPWHNRDPDNRMHVXVUHXQDVYRP
LYRWQRPSXWX%H]YMHUHSRVWDMHVWHULOQLEH]QDGQL]DSODHQLGRVDPHVUL
QDHJELD
p$QLPL]DPVHMDYOMDL]QH]QDQMDLSUHGVWDYOMDVDPRMH]JURUHOLJLMH
p-RQLNDGDQLVDPYLGLREH]ERQLNDVXVUHWDRVDPVDPRQHPLUQH
p$NRERJSRVWRMLRQPRUDGDMHJOXK]DNULNRYHVYRMLKYODVWLWLKVWYRUHQMD
$NRMHYMHURYDWLNUDQVNRMUHOLJLML VYLVPRPLNORQLUDQLVWYRUHQLQDVOLNXL
SULOLNX*RVSRGQMX EUDDLVHVWUHSDSUHPDWRPHVYLLYLPRXLQFHVWX
$NRSUL]QDMHPRERJDRQGDPRUDPRSUL]QDWLLVYLMHWNRMHJMHVWYRULR$
NDNDYMHWDMVYLMHW"
%RJMHRYMHNDNRVDQMDSURVMDNDNRUD]PLOMD
%RJMHMHGLQLJRVSRGDUQDVYLMHWXNRMLLPDPDQMH]DUHLRGVYRMLKVOXJX

%RJMHQDOLNQDYMHWDUWRSUROD]LSRVYXGDJDRVMHDPRDQLJGMHJDQH
YLGLPR
%RJMHVWYRULRRYMHNDMHUMHELRUD]RDUDQPDMPXQRP1DNRQWRJDMH
RGXVWDRRGGDOMQMLKHNVSHULPHQDWD
%RJMHXVUFLPDRQLKNRMLJDWUDH
%RJPLVOLXJHQLMLPDVQLYDXSMHVQLFLPDLVSDYDXRVWDOLPOMXGLPD
%RJQLMHPRJDRELWLQDVYDNRPPMHVWXSDMH]DWRVWYRULRPDMNH
%RJQLMHVWYRULRVPUWQLWLVHUDGXMHSURSDVWLLYLK
%RJQLMHXVLOLQHJRXLVWLQL
%RJSUHGVWDYOMDMHGDQRGPQRJLKSRHWVNLKL]UD]DQDMYLHYULMHGQRVWL
KXPDQL]PDDQHVWYDUQRVWSRVHEL
%RJVHQHNDUWD
%RJ"2QDMYHOLNLOXGLNRMLMRXYLMHNYMHUXMHXOMXGH
%RJDQLWNRQLNDGDQLMHYLGLR
%RJRYLQHSR]QDMXVDPLORVWL
%RJRYLXLYDMXXOMXGVNRPPHVX6YMHHSHHQRERJRYLPDMHQDMPLOLMD
SHHQND
RYMHNHLPRGEDFLXGRRGPDKRGEDFLWLLERJDMHURYMHNQHWUDLWROLNR
ERJDNROLNRXGHVD
RYMHNMHL]PLVOLRERJDMHGLQR]DWRGDVHQHELXELR
RYMHNMHL]PLVOLRERJDDVDGDNOHLSUHGQMLPVWROMHLPD
RYMHNMHXLJULQDMYLHQDOLN%RJX
RYMHN]DSUDYRHOLELWL%RJ
'DQHPD%RJDWUHEDORELJDL]PLVOLWL
,QLWDQHQHVWDMHSULMHQHJRWRGUXJRXPUH,]QLWDQHQDVWDMHQHWRQLNDNDY
ERJWRQHPRHSURPLMHQLWL
-DYMHUXMHPSRSXWGMHWHWDGDHVHSDWQMHL]OLMHLWLLQHVWDWLGDHVYD
XYUHGOMLYDNRPLQRVWOMXGVNRJSURWXUMHMDLH]QXWLNDRELMHGQRSULYLHQMH
NDRRJDYQDL]PLOMRWLQDQHPRQRJXPDLGDHVHQDNUDMXXVYMHWVNRP
ILQDOXXWUHQXWNXYMHQRJVNODGDGHVLWLLSRMDYLWLQHWRWROLNRGUDJRFMHQRWR
HGRWHLVYLPVUFLPDWRHXQLWLWLVYDQHJRGRYDQMDLVNXSLWLVYH]ORLQH
OMXGVNHVYXNUYWRMHRQLSUROLH
-HGDQRGSXWRYDGDVHXSR]QD%RJMHVWGDJDVHSRUHNQH
-HGQRPSRNDMQLNXYLHVHUDGXMXQDQHEHVLPDQHJRGHVHWRULFLSUDYHGQLND
 DGERJDQHELELORRQGDELJDWUHEDORL]PLVOLWL
.



%RJMHQDOLNQDYMHWDUWRSUROD]LSRVYXGDJDRVMHDPRDQLJGMHJDQH
YLGLPR
%RJMHVWYRULRRYMHNDMHUMHELRUD]RDUDQPDMPXQRP1DNRQWRJDMH
RGXVWDRRGGDOMQMLKHNVSHULPHQDWD
%RJMHXVUFLPDRQLKNRMLJDWUDH
%RJPLVOLXJHQLMLPDVQLYDXSMHVQLFLPDLVSDYDXRVWDOLPOMXGLPD
%RJQLMHPRJDRELWLQDVYDNRPPMHVWXSDMH]DWRVWYRULRPDMNH
%RJQLMHVWYRULRVPUWQLWLVHUDGXMHSURSDVWLLYLK
%RJQLMHXVLOLQHJRXLVWLQL
%RJSUHGVWDYOMDMHGDQRGPQRJLKSRHWVNLKL]UD]DQDMYLHYULMHGQRVWL
KXPDQL]PDDQHVWYDUQRVWSRVHEL
%RJVHQHNDUWD
%RJ"2QDMYHOLNLOXGLNRMLMRXYLMHNYMHUXMHXOMXGH
%RJDQLWNRQLNDGDQLMHYLGLR
%RJRYLQHSR]QDMXVDPLORVWL
%RJRYLXLYDMXXOMXGVNRPPHVX6YMHHSHHQRERJRYLPDMHQDMPLOLMD
SHHQND
RYMHNHLPRGEDFLXGRRGPDKRGEDFLWLLERJDMHURYMHNQHWUDLWROLNR
ERJDNROLNRXGHVD
RYMHNMHL]PLVOLRERJDMHGLQR]DWRGDVHQHELXELR
RYMHNMHL]PLVOLRERJDDVDGDNOHLSUHGQMLPVWROMHLPD
RYMHNMHXLJULQDMYLHQDOLN%RJX
RYMHN]DSUDYRHOLELWL%RJ
'DQHPD%RJDWUHEDORELJDL]PLVOLWL
,QLWDQHQHVWDMHSULMHQHJRWRGUXJRXPUH,]QLWDQHQDVWDMHQHWRQLNDNDY
ERJWRQHPRHSURPLMHQLWL
-DYMHUXMHPSRSXWGMHWHWDGDHVHSDWQMHL]OLMHLWLLQHVWDWLGDHVYD
XYUHGOMLYDNRPLQRVWOMXGVNRJSURWXUMHMDLH]QXWLNDRELMHGQRSULYLHQMH
NDRRJDYQDL]PLOMRWLQDQHPRQRJXPDLGDHVHQDNUDMXXVYMHWVNRP
ILQDOXXWUHQXWNXYMHQRJVNODGDGHVLWLLSRMDYLWLQHWRWROLNRGUDJRFMHQRWR
HGRWHLVYLPVUFLPDWRHXQLWLWLVYDQHJRGRYDQMDLVNXSLWLVYH]ORLQH
OMXGVNHVYXNUYWRMHRQLSUROLH
-HGDQRGSXWRYDGDVHXSR]QD%RJMHVWGDJDVHSRUHNQH
-HGQRPSRNDMQLNXYLHVHUDGXMXQDQHEHVLPDQHJRGHVHWRULFLSUDYHGQLND
.DGERJDQHELELORRQGDELJDWUHEDORL]PLVOLWL





%RJMHQDOLNQDYMHWDUWRSUROD]LSRVYXGDJDRVMHDPRDQLJGMHJDQH
YLGLPR
%RJMHVWYRULRRYMHNDMHUMHELRUD]RDUDQPDMPXQRP1DNRQWRJDMH
RGXVWDRRGGDOMQMLKHNVSHULPHQDWD
%RJMHXVUFLPDRQLKNRMLJDWUDH
%RJPLVOLXJHQLMLPDVQLYDXSMHVQLFLPDLVSDYDXRVWDOLPOMXGLPD
%RJQLMHPRJDRELWLQDVYDNRPPMHVWXSDMH]DWRVWYRULRPDMNH
%RJQLMHVWYRULRVPUWQLWLVHUDGXMHSURSDVWLLYLK
%RJQLMHXVLOLQHJRXLVWLQL
%RJSUHGVWDYOMDMHGDQRGPQRJLKSRHWVNLKL]UD]DQDMYLHYULMHGQRVWL
KXPDQL]PDDQHVWYDUQRVWSRVHEL
%RJVHQHNDUWD
%RJ"2QDMYHOLNLOXGLNRMLMRXYLMHNYMHUXMHXOMXGH
%RJDQLWNRQLNDGDQLMHYLGLR
%RJRYLQHSR]QDMXVDPLORVWL
%RJRYLXLYDMXXOMXGVNRPPHVX6YMHHSHHQRERJRYLPDMHQDMPLOLMD
SHHQND
RYMHNHLPRGEDFLXGRRGPDKRGEDFLWLLERJDMHURYMHNQHWUDLWROLNR
ERJDNROLNRXGHVD
RYMHNMHL]PLVOLRERJDMHGLQR]DWRGDVHQHELXELR
RYMHNMHL]PLVOLRERJDDVDGDNOHLSUHGQMLPVWROMHLPD
RYMHNMHXLJULQDMYLHQDOLN%RJX
RYMHN]DSUDYRHOLELWL%RJ
'DQHPD%RJDWUHEDORELJDL]PLVOLWL
,QLWDQHQHVWDMHSULMHQHJRWRGUXJRXPUH,]QLWDQHQDVWDMHQHWRQLNDNDY
ERJWRQHPRHSURPLMHQLWL
-DYMHUXMHPSRSXWGMHWHWDGDHVHSDWQMHL]OLMHLWLLQHVWDWLGDHVYD
XYUHGOMLYDNRPLQRVWOMXGVNRJSURWXUMHMDLH]QXWLNDRELMHGQRSULYLHQMH
NDRRJDYQDL]PLOMRWLQDQHPRQRJXPDLGDHVHQDNUDMXXVYMHWVNRP
ILQDOXXWUHQXWNXYMHQRJVNODGDGHVLWLLSRMDYLWLQHWRWROLNRGUDJRFMHQRWR
HGRWHLVYLPVUFLPDWRHXQLWLWLVYDQHJRGRYDQMDLVNXSLWLVYH]ORLQH
OMXGVNHVYXNUYWRMHRQLSUROLH
-HGDQRGSXWRYDGDVHXSR]QD%RJMHVWGDJDVHSRUHNQH
-HGQRPSRNDMQLNXYLHVHUDGXMXQDQHEHVLPDQHJRGHVHWRULFLSUDYHGQLND
 DGERJDQHELELORRQGDELJDWUHEDORL]PLVOLWL
.

%RJMHQDOLNQDYMHWDUWRSUROD]LSRVYXGDJDRVMHDPRDQLJGMHJDQH
YLGLPR
%RJMHVWYRULRRYMHNDMHUMHELRUD]RDUDQPDMPXQRP1DNRQWRJDMH
RGXVWDRRGGDOMQMLKHNVSHULPHQDWD
%RJMHXVUFLPDRQLKNRMLJDWUDH
%RJPLVOLXJHQLMLPDVQLYDXSMHVQLFLPDLVSDYDXRVWDOLPOMXGLPD
%RJQLMHPRJDRELWLQDVYDNRPPMHVWXSDMH]DWRVWYRULRPDMNH
%RJQLMHVWYRULRVPUWQLWLVHUDGXMHSURSDVWLLYLK
%RJQLMHXVLOLQHJRXLVWLQL
%RJSUHGVWDYOMDMHGDQRGPQRJLKSRHWVNLKL]UD]DQDMYLHYULMHGQRVWL
KXPDQL]PDDQHVWYDUQRVWSRVHEL
%RJVHQHNDUWD
%RJ"2QDMYHOLNLOXGLNRMLMRXYLMHNYMHUXMHXOMXGH
%RJDQLWNRQLNDGDQLMHYLGLR
%RJRYLQHSR]QDMXVDPLORVWL
%RJRYLXLYDMXXOMXGVNRPPHVX6YMHHSHHQRERJRYLPDMHQDMPLOLMD
SHHQND
RYMHNHLPRGEDFLXGRRGPDKRGEDFLWLLERJDMHURYMHNQHWUDLWROLNR
ERJDNROLNRXGHVD
RYMHNMHL]PLVOLRERJDMHGLQR]DWRGDVHQHELXELR
RYMHNMHL]PLVOLRERJDDVDGDNOHLSUHGQMLPVWROMHLPD
RYMHNMHXLJULQDMYLHQDOLN%RJX
RYMHN]DSUDYRHOLELWL%RJ
'DQHPD%RJDWUHEDORELJDL]PLVOLWL
,QLWDQHQHVWDMHSULMHQHJRWRGUXJRXPUH,]QLWDQHQDVWDMHQHWRQLNDNDY
ERJWRQHPRHSURPLMHQLWL
-DYMHUXMHPSRSXWGMHWHWDGDHVHSDWQMHL]OLMHLWLLQHVWDWLGDHVYD
XYUHGOMLYDNRPLQRVWOMXGVNRJSURWXUMHMDLH]QXWLNDRELMHGQRSULYLHQMH
NDRRJDYQDL]PLOMRWLQDQHPRQRJXPDLGDHVHQDNUDMXXVYMHWVNRP
ILQDOXXWUHQXWNXYMHQRJVNODGDGHVLWLLSRMDYLWLQHWRWROLNRGUDJRFMHQRWR
HGRWHLVYLPVUFLPDWRHXQLWLWLVYDQHJRGRYDQMDLVNXSLWLVYH]ORLQH
OMXGVNHVYXNUYWRMHRQLSUROLH
-HGDQRGSXWRYDGDVHXSR]QD%RJMHVWGDJDVHSRUHNQH
-HGQRPSRNDMQLNXYLHVHUDGXMXQDQHEHVLPDQHJRGHVHWRULFLSUDYHGQLND
.DGERJDQHELELORRQGDELJDWUHEDORL]PLVOLWL





.DGRYMHNVDPRSRPLVOLQDNROLNRMHRYMHNGDYMHULNROLNRMHX]DOXG
XWURLRNRMHNDNYHVQDJHQDWXPDWXLWRYHWLVXHJRGLQD
6DPRXMHGQRPRHPRELWLVLJXUQLDNRHRYMHDQVWYRL]EMHLYH
SURJUDPLUDQRERJNRMLHJDVSDVLWLQHHELWLGHXVH[PDFKLQDRQHRSHW
XVWDWLXGXLRYMHND
6UFHRVMHDERJDDQHUD]XP
6WUDKMHVWYRULRERJRYH
6YDWNRPRUDSURQDLERJDXVDPRPVHEL
6YLERJRYLLYUDJRYLNRMLVXLNDGDELOLVYLVXXQDPD
WRYLH]QDPRRQRPWRERJQLMHWRYLH]QDPRERJX
WR]JUDEHERJRYLQHPRJXYRORYL
7NRGHILQLUD%RJDYHMHDWHLVW
8YLMHNSULURGDVWYDUDL]MHGQRJRSHWGUXJR
9MHUDXERJRYHMHL]PLOMRWLQDPXGUHGUDYQHYMHWLQH
=DQLPOMLYRMHNDNYHVXVYHERJRYHOMXGLL]PLVOLOL
6DPRRYMHNPRHVMHGLQLWRQRERMHLRQRYUDMH
3UDYLERJPRQLERJWRMHERJPLVOL
3R]LWLYQD]QDQRVWPRUDXJODYLWLGDERJRYLPLMHQMDMXSRVWRMELQXSXWXMXL]
UDVHXUDVXL]QDURGDXQDURG1DERJRYLPDVHYUHSODJLMDWL%RJRYLVH
SRVXXMXGDMXQDRWSODWX3RVWRMLVHOLGEDERJRYDLVQMRPXVYH]L
SRQDYOMDQMHNRODLVXVWDYD$SULWRPDFLQLVXXYLMHN]DKYDOQLVYRMLP
XLWHOMLPDWHGRGDQDQMHJGDQDSURYRGHSUDNVXGDLKSUHXXMX
2ERJRYLPDQLWDQH]QDPQLWLGDLKLPDQLWLGDLKQHPD
1RYDPLVDRXELMDVWDUHERJRYH
1LMHGDQRYMHNQHPRHQDLQLWLERJDVHELVOLQD
1H]QDPWRELKXUDGLRVRQLPNRMLMHSUYLL]PLVOLRERJDREMHVLRELKJDQD
SUYXMDVLNX
1HSRVWRMLQLWDWRQHSULSDGDERJX
1HNODQMDWLVHFHUHPRQLMDOQRRILFLMHOQLPERJRYLPD]QDLQHSRWRYDWL
]HPDOMVNHDXWRULWHWHD]HPDOMVNLDXWRULWHWLQLVXVDPRERJRYLL]QDGERJRYD
YLHRGWRJDRQLVXXSUDYOMDMXL]DLVWDNREQRVXGELQRPOMXGVNRPQHNDYUVWD
VDVYLPQDLYQRJPHKDQL]PD]DRSVMHQXSURVWRWH
.DGDQHPDERJDWDGDQHPDQLQDWSULURGQRJVPLVODLYRWD

.DGDQHPDERJDWDGDQHPDQLQDWSULURGQRJVPLVODLYRWD
1HNODQMDWLVHFHUHPRQLMDOQRRILFLMHOQLPERJRYLPD]QDLQHSRWRYDWL
]HPDOMVNHDXWRULWHWHD]HPDOMVNLDXWRULWHWLQLVXVDPRERJRYLL]QDGERJRYD
YLHRGWRJDRQLVXXSUDYOMDMXL]DLVWDNREQRVXGELQRPOMXGVNRPQHNDYUVWD
VDVYLPQDLYQRJPHKDQL]PD]DRSVMHQXSURVWRWH
1HSRVWRMLQLWDWRQHSULSDGDERJX
1H]QDPWRELKXUDGLRVRQLPNRMLMHSUYLL]PLVOLRERJDREMHVLRELKJDQD
SUYXMDVLNX
1LMHGDQRYMHNQHPRHQDLQLWLERJDVHELVOLQD
1RYDPLVDRXELMDVWDUHERJRYH
2ERJRYLPDQLWDQH]QDPQLWLGDLKLPDQLWLGDLKQHPD
3R]LWLYQD]QDQRVWPRUDXJODYLWLGDERJRYLPLMHQMDMXSRVWRMELQXSXWXMXL]
UDVHXUDVXL]QDURGDXQDURG1DERJRYLPDVHYUHSODJLMDWL%RJRYLVH
SRVXXMXGDMXQDRWSODWX3RVWRMLVHOLGEDERJRYDLVQMRPXVYH]L
SRQDYOMDQMHNRODLVXVWDYD$SULWRPDFLQLVXXYLMHN]DKYDOQLVYRMLP
XLWHOMLPDWHGRGDQDQMHJGDQDSURYRGHSUDNVXGDLKSUHXXMX
3UDYLERJPRQLERJWRMHERJPLVOL
6DPRRYMHNPRHVMHGLQLWRQRERMHLRQRYUDMH
6DPRXMHGQRPRHPRELWLVLJXUQLDNRHRYMHDQVWYRL]EMHLYH
SURJUDPLUDQRERJNRMLHJDVSDVLWLQHHELWLGHXVH[PDFKLQDRQHRSHW
XVWDWLXGXLRYMHND
6UFHRVMHDERJDDQHUD]XP
6WUDKMHVWYRULRERJRYH
6YDWNRPRUDSURQDLERJDXVDPRPVHEL
6YLERJRYLLYUDJRYLNRMLVXLNDGDELOLVYLVXXQDPD
WRYLH]QDPRRQRPWRERJQLMHWRYLH]QDPRERJX
WR]JUDEHERJRYLQHPRJXYRORYL
7NRGHILQLUD%RJDYHMHDWHLVW
8YLMHNSULURGDVWYDUDL]MHGQRJRSHWGUXJR
9MHUDXERJRYHMHL]PLOMRWLQDPXGUHGUDYQHYMHWLQH
 DQLPOMLYRMHNDNYHVXVYHERJRYHOMXGLL]PLVOLOL
=

.DGRYMHNVDPRSRPLVOLQDNROLNRMHRYMHNGDYMHULNROLNRMHX]DOXG
XWURLRNRMHNDNYHVQDJHQDWXPDWXLWRYHWLVXHJRGLQD




.DGRYMHNVDPRSRPLVOLQDNROLNRMHRYMHNGDYMHULNROLNRMHX]DOXG
XWURLRNRMHNDNYHVQDJHQDWXPDWXLWRYHWLVXHJRGLQD
6DPRXMHGQRPRHPRELWLVLJXUQLDNRHRYMHDQVWYRL]EMHLYH
SURJUDPLUDQRERJNRMLHJDVSDVLWLQHHELWLGHXVH[PDFKLQDRQHRSHW
XVWDWLXGXLRYMHND
6UFHRVMHDERJDDQHUD]XP
6WUDKMHVWYRULRERJRYH
6YDWNRPRUDSURQDLERJDXVDPRPVHEL
6YLERJRYLLYUDJRYLNRMLVXLNDGDELOLVYLVXXQDPD
WRYLH]QDPRRQRPWRERJQLMHWRYLH]QDPRERJX
WR]JUDEHERJRYLQHPRJXYRORYL
7NRGHILQLUD%RJDYHMHDWHLVW
8YLMHNSULURGDVWYDUDL]MHGQRJRSHWGUXJR
9MHUDXERJRYHMHL]PLOMRWLQDPXGUHGUDYQHYMHWLQH
=DQLPOMLYRMHNDNYHVXVYHERJRYHOMXGLL]PLVOLOL
6DPRRYMHNPRHVMHGLQLWRQRERMHLRQRYUDMH
3UDYLERJPRQLERJWRMHERJPLVOL
3R]LWLYQD]QDQRVWPRUDXJODYLWLGDERJRYLPLMHQMDMXSRVWRMELQXSXWXMXL]
UDVHXUDVXL]QDURGDXQDURG1DERJRYLPDVHYUHSODJLMDWL%RJRYLVH
SRVXXMXGDMXQDRWSODWX3RVWRMLVHOLGEDERJRYDLVQMRPXVYH]L
SRQDYOMDQMHNRODLVXVWDYD$SULWRPDFLQLVXXYLMHN]DKYDOQLVYRMLP
XLWHOMLPDWHGRGDQDQMHJGDQDSURYRGHSUDNVXGDLKSUHXXMX
2ERJRYLPDQLWDQH]QDPQLWLGDLKLPDQLWLGDLKQHPD
1RYDPLVDRXELMDVWDUHERJRYH
1LMHGDQRYMHNQHPRHQDLQLWLERJDVHELVOLQD
1H]QDPWRELKXUDGLRVRQLPNRMLMHSUYLL]PLVOLRERJDREMHVLRELKJDQD
SUYXMDVLNX
1HSRVWRMLQLWDWRQHSULSDGDERJX
1HNODQMDWLVHFHUHPRQLMDOQRRILFLMHOQLPERJRYLPD]QDLQHSRWRYDWL
]HPDOMVNHDXWRULWHWHD]HPDOMVNLDXWRULWHWLQLVXVDPRERJRYLL]QDGERJRYD
YLHRGWRJDRQLVXXSUDYOMDMXL]DLVWDNREQRVXGELQRPOMXGVNRPQHNDYUVWD
VDVYLPQDLYQRJPHKDQL]PD]DRSVMHQXSURVWRWH
.DGDQHPDERJDWDGDQHPDQLQDWSULURGQRJVPLVODLYRWD

.DGDQHPDERJDWDGDQHPDQLQDWSULURGQRJVPLVODLYRWD
1HNODQMDWLVHFHUHPRQLMDOQRRILFLMHOQLPERJRYLPD]QDLQHSRWRYDWL
]HPDOMVNHDXWRULWHWHD]HPDOMVNLDXWRULWHWLQLVXVDPRERJRYLL]QDGERJRYD
YLHRGWRJDRQLVXXSUDYOMDMXL]DLVWDNREQRVXGELQRPOMXGVNRPQHNDYUVWD
VDVYLPQDLYQRJPHKDQL]PD]DRSVMHQXSURVWRWH
1HSRVWRMLQLWDWRQHSULSDGDERJX
1H]QDPWRELKXUDGLRVRQLPNRMLMHSUYLL]PLVOLRERJDREMHVLRELKJDQD
SUYXMDVLNX
1LMHGDQRYMHNQHPRHQDLQLWLERJDVHELVOLQD
1RYDPLVDRXELMDVWDUHERJRYH
2ERJRYLPDQLWDQH]QDPQLWLGDLKLPDQLWLGDLKQHPD
3R]LWLYQD]QDQRVWPRUDXJODYLWLGDERJRYLPLMHQMDMXSRVWRMELQXSXWXMXL]
UDVHXUDVXL]QDURGDXQDURG1DERJRYLPDVHYUHSODJLMDWL%RJRYLVH
SRVXXMXGDMXQDRWSODWX3RVWRMLVHOLGEDERJRYDLVQMRPXVYH]L
SRQDYOMDQMHNRODLVXVWDYD$SULWRPDFLQLVXXYLMHN]DKYDOQLVYRMLP
XLWHOMLPDWHGRGDQDQMHJGDQDSURYRGHSUDNVXGDLKSUHXXMX
3UDYLERJPRQLERJWRMHERJPLVOL
6DPRRYMHNPRHVMHGLQLWRQRERMHLRQRYUDMH
6DPRXMHGQRPRHPRELWLVLJXUQLDNRHRYMHDQVWYRL]EMHLYH
SURJUDPLUDQRERJNRMLHJDVSDVLWLQHHELWLGHXVH[PDFKLQDRQHRSHW
XVWDWLXGXLRYMHND
6UFHRVMHDERJDDQHUD]XP
6WUDKMHVWYRULRERJRYH
6YDWNRPRUDSURQDLERJDXVDPRPVHEL
6YLERJRYLLYUDJRYLNRMLVXLNDGDELOLVYLVXXQDPD
WRYLH]QDPRRQRPWRERJQLMHWRYLH]QDPRERJX
WR]JUDEHERJRYLQHPRJXYRORYL
7NRGHILQLUD%RJDYHMHDWHLVW
8YLMHNSULURGDVWYDUDL]MHGQRJRSHWGUXJR
9MHUDXERJRYHMHL]PLOMRWLQDPXGUHGUDYQHYMHWLQH
=DQLPOMLYRMHNDNYHVXVYHERJRYHOMXGLL]PLVOLOL

.DGRYMHNVDPRSRPLVOLQDNROLNRMHRYMHNGDYMHULNROLNRMHX]DOXG
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6ORERGDQMHRQDMNRMLHOLRQRWRPRUD
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6ORERGD]QDLRGJRYRUQRVWVWRJDMHVHYHLQDOMXGLERML
6ORERGDWLVNDPRUDODELELWLXYMHWRYDQDQDMVWURRP]DEUDQRPDQRQLPQRVWL
6ORERGDVHQHPRHVSXVWLWLGROMXGLOMXGLVHPRUDMXX]GLJQXWLGRQMHWRMH
EODJRVORYNRMLQDMSULMHWUHED]DVOXLWLDRQGDXQMHPXXLYDWL
6ORERGDVDPR]DSULVWDOLFHYODGHVDPR]DODQRYHVWUDQNHEH]RE]LUDQD
QMLKRYEURMQLMHVORERGD6ORERGDMHXYLMHNVORERGDRQLKNRMLGUXNLMHPLVOH
6ORERGDQLMHVDPRLGHMDDSVWUDNWQRQDHOR7RMHPR
6ORERGDQLMHGRODQDVYLMHWNDNRELXELOD]GUDYUD]XP
6ORERGDPLVOLNRGQHVORERGQRJUDGDVORERGXSUHWYDUDXSDUDGRNV
6ORERGDMHYUHORXPMHWQRVWL
6ORERGDMHXYLGXQXQRVW
6ORERGDMHVSR]QDWDQXQRVW
6ORERGDMHVDPDELWLYRWD

6ORERGQLVPRWRYLHWRUD]ERULWLMHGMHOXMHPRDVOXJHWRWRYLHQH
GRSXWDPRGDQDPDYODGDMXVWUDVWL

6ORERGDMHUDYQRWHDL]PHXSUDYDLGXQRVWL

6ORERGQLVWHDNRYDPMHVDYMHVWLVWD

6ORERGDMHSUDYRQDOMXGVNLSRQRV

6ORERGXQHPRHPRRWNULYDWLQHJRVWYDUDWL

6ORERGDMHPRJXQRVWLQLWLRQRWRVPLMHELWLSRSUDYX

6ORHQRVWPHXOMXGVNLKRGQRVDLRYMHNRYDQHVLJXUQRVWXVYLMHWXSRVHEQR
]DRWUDYDMXSLWDQMDRGJRYRUQRVWLLVORERGH
6PDWUDPGDMHGDQDVSUYDGXQRVWVYLKNRMLXLYDMXVORERGXJRYRUDGDX]PX
ULMHXLPHPLOLMXQDLPLOLMXQDNRMLYLHQHPRJXJRYRULWLMHULPMHWR

 ORERGDMHMHGQRRQDMYUHGQLMLKGREDUDPDWH6ORERGDMHPRJXDVDPRDNR
6
MHRYMHNVSUHPDQQDUL]LNDEH]WRJUL]LNDVORERGHQHPDLYHGHPRNUDFLMH
6ORERGDMHMHGLQRPRJXDXSRGUXMXVYLMHVWL
6ORERGDMHGREURNRMHUDVWHXSRWUHERPDQHVWDMHDNRVHQHNRULVWL





6ORERGDMHGREURNRMHUDVWHXSRWUHERPDQHVWDMHDNRVHQHNRULVWL
6ORERGDMHMHGLQRPRJXDXSRGUXMXVYLMHVWL
 ORERGDMHMHGQRRQDMYUHGQLMLKGREDUDPDWH6ORERGDMHPRJXDVDPRDNR
6
MHRYMHNVSUHPDQQDUL]LNDEH]WRJUL]LNDVORERGHQHPDLYHGHPRNUDFLMH
6ORERGDMHPRJXQRVWLQLWLRQRWRVPLMHELWLSRSUDYX

6PDWUDPGDMHGDQDVSUYDGXQRVWVYLKNRMLXLYDMXVORERGXJRYRUDGDX]PX
ULMHXLPHPLOLMXQDLPLOLMXQDNRMLYLHQHPRJXJRYRULWLMHULPMHWR
6ORHQRVWPHXOMXGVNLKRGQRVDLRYMHNRYDQHVLJXUQRVWXVYLMHWXSRVHEQR
]DRWUDYDMXSLWDQMDRGJRYRUQRVWLLVORERGH
6ORERGXQHPRHPRRWNULYDWLQHJRVWYDUDWL

6ORERGDMHSUDYRQDOMXGVNLSRQRV

6ORERGQLVWHDNRYDPMHVDYMHVWLVWD

6ORERGDMHUDYQRWHDL]PHXSUDYDLGXQRVWL

6ORERGQLVPRWRYLHWRUD]ERULWLMHGMHOXMHPRDVOXJHWRWRYLHQH
GRSXWDPRGDQDPDYODGDMXVWUDVWL

6ORERGDMHVDPDELWLYRWD
6ORERGDMHVSR]QDWDQXQRVW
6ORERGDMHXYLGXQXQRVW
6ORERGDMHYUHORXPMHWQRVWL
6ORERGDPLVOLNRGQHVORERGQRJUDGDVORERGXSUHWYDUDXSDUDGRNV
6ORERGDQLMHGRODQDVYLMHWNDNRELXELOD]GUDYUD]XP
6ORERGDQLMHVDPRLGHMDDSVWUDNWQRQDHOR7RMHPR
6ORERGDVDPR]DSULVWDOLFHYODGHVDPR]DODQRYHVWUDQNHEH]RE]LUDQD
QMLKRYEURMQLMHVORERGD6ORERGDMHXYLMHNVORERGDRQLKNRMLGUXNLMHPLVOH
6ORERGDVHQHPRHVSXVWLWLGROMXGLOMXGLVHPRUDMXX]GLJQXWLGRQMHWRMH
EODJRVORYNRMLQDMSULMHWUHED]DVOXLWLDRQGDXQMHPXXLYDWL
6ORERGDWLVNDPRUDODELELWLXYMHWRYDQDQDMVWURRP]DEUDQRPDQRQLPQRVWL
6ORERGD]QDLRGJRYRUQRVWVWRJDMHVHYHLQDOMXGLERML
6ORERGDQGXKMHQDGPRDQMHUQHHOLVDPR]DVHEH]DGUDWLULMH
6ORERGDQMHRQDMNRMLHOLRQRWRPRUD
6ORERGQDYROMDQLMHQLWDGUXJRQHJRVSRVREQRVWL]ERUD
6ORERGQLGXKRYLQHHOHSREMHLRGVYLMHWD2QLSRNXDYDMXGDJDSRSUDYH

6ORERGQLGXKRYLQHHOHSREMHLRGVYLMHWD2QLSRNXDYDMXGDJDSRSUDYH
6ORERGQDYROMDQLMHQLWDGUXJRQHJRVSRVREQRVWL]ERUD
6ORERGDQMHRQDMNRMLHOLRQRWRPRUD
6ORERGDQGXKMHQDGPRDQMHUQHHOLVDPR]DVHEH]DGUDWLULMH
6ORERGD]QDLRGJRYRUQRVWVWRJDMHVHYHLQDOMXGLERML
6ORERGDWLVNDPRUDODELELWLXYMHWRYDQDQDMVWURRP]DEUDQRPDQRQLPQRVWL
6ORERGDVHQHPRHVSXVWLWLGROMXGLOMXGLVHPRUDMXX]GLJQXWLGRQMHWRMH
EODJRVORYNRMLQDMSULMHWUHED]DVOXLWLDRQGDXQMHPXXLYDWL
6ORERGDVDPR]DSULVWDOLFHYODGHVDPR]DODQRYHVWUDQNHEH]RE]LUDQD
QMLKRYEURMQLMHVORERGD6ORERGDMHXYLMHNVORERGDRQLKNRMLGUXNLMHPLVOH
6ORERGDQLMHVDPRLGHMDDSVWUDNWQRQDHOR7RMHPR
6ORERGDQLMHGRODQDVYLMHWNDNRELXELOD]GUDYUD]XP
6ORERGDPLVOLNRGQHVORERGQRJUDGDVORERGXSUHWYDUDXSDUDGRNV
6ORERGDMHYUHORXPMHWQRVWL
6ORERGDMHXYLGXQXQRVW
6ORERGDMHVSR]QDWDQXQRVW
6ORERGDMHVDPDELWLYRWD

6ORERGQLVPRWRYLHWRUD]ERULWLMHGMHOXMHPRDVOXJHWRWRYLHQH
GRSXWDPRGDQDPDYODGDMXVWUDVWL

6ORERGDMHUDYQRWHDL]PHXSUDYDLGXQRVWL

6ORERGQLVWHDNRYDPMHVDYMHVWLVWD

6ORERGDMHSUDYRQDOMXGVNLSRQRV

6ORERGXQHPRHPRRWNULYDWLQHJRVWYDUDWL

6ORERGDMHPRJXQRVWLQLWLRQRWRVPLMHELWLSRSUDYX

6ORHQRVWPHXOMXGVNLKRGQRVDLRYMHNRYDQHVLJXUQRVWXVYLMHWXSRVHEQR
]DRWUDYDMXSLWDQMDRGJRYRUQRVWLLVORERGH
6PDWUDPGDMHGDQDVSUYDGXQRVWVYLKNRMLXLYDMXVORERGXJRYRUDGDX]PX
ULMHXLPHPLOLMXQDLPLOLMXQDNRMLYLHQHPRJXJRYRULWLMHULPMHWR

 ORERGDMHMHGQRRQDMYUHGQLMLKGREDUDPDWH6ORERGDMHPRJXDVDPRDNR
6
MHRYMHNVSUHPDQQDUL]LNDEH]WRJUL]LNDVORERGHQHPDLYHGHPRNUDFLMH
6ORERGDMHMHGLQRPRJXDXSRGUXMXVYLMHVWL
6ORERGDMHGREURNRMHUDVWHXSRWUHERPDQHVWDMHDNRVHQHNRULVWL





QHRWXLYRSUDYRRGX]HWR,]DPHQHLYRWYLHQHELQLWD]QDLRNDGQHEL
ELRQHSRNROHEOMLYRXYMHUHQGDHYMHQDSUDYHGQRVWXVOLDWLQMLKRYX
RSWXXMXXXWQMX

8VORERGQRMGUDYLVYDNRPHMHGRSXWHQRPLVOLWLWRKRHLJRYRULWLWRKRH
8VSRVWDYOMDQMHFDUVWYDVORERGHVPLVDRMHOMXGVNHSRYLMHVWLNRMLMHSULVXWDQ
YHQDQMHQXSRHWNX
9MHUXMHPGDMHJODYQLRYMHNRY]DGDWDNSRYHDYDWLJUDQLFHVORERGHMDDWL
XYMHWHNRMLVOXHRYMHNXWRMH]DGDWDNXVPLVOXUD]YLMDQMDVYLKSR]LWLYQLK
WHKQRORJLMD
9MHUXMHPXVORERGXXRYMHNRYRSUDYRGDEXGHVYRM6ORERGDMHYLHRG
QHSRVWDMDQMDXJQMHWDYDQMD2QDMHVORERGD=$VORERGD]DSRVWDMDQMH
QH]DYLVQLKVORERGD]DELWLPQRJRDQHLPDWLPQRJRLOLXSRWUHEOMDYDWLVWYDUL
LOMXGH

6PLVDRMHOMXGVNHSRYLMHVWLXVSRVWDYOMDQMHFDUVWYDVORERGHKXPDQXPGD
RYMHNEXGHRYMHNRYMHNX
6PLVDRUD]YRMDLQDSUHWNDSUHGVWDYOMDVWDOQRSRPLFDQMHJUDQLFDQXQRJL
LUHQMHSURVWRUDVORERGH
6YDNLMHRYMHNURHQVORERGDQDSRVYXGDMHXRNRYLPD

 SRYLMHVWLOMXGVNRJURGDVWDODQMHVXNREVORERGHLVLJXUQRVWL/MXGLVXHVWR
8
VSUHPQLUWYRYDWLVORERGXLOLQHNHVORERGH]DVLJXUQRVWLOLYLHVLJXUQRVWLX
WRMVHSRWUHELGXERNRXNRULMHQLODWRWDOLWDUQDQDSDVW

6YDWNRLPDSUDYRQDLYRWVORERGXLRVREQXVLJXUQRVWLQLWNRQHVPLMHELWL
SRGYUJQXWPXHQMXRNUXWQRPQHOMXGVNRPLOLSRQLDYDMXHPSRVWXSNXVYD
OMXGVNDELDUDDMXVHVORERGQDLMHGQDNDXGRVWRMDQVWYXLSUDYLPD9DOMDVH
SULVMHWLWL8JRGLQLREDYOMHQRMHXFLMHORPVYLMHWXVPDNQXHRG
WRJDX1DURGQRMUHSXEOLFL.LQL$VYHVHWRGRJDDQDSUDJX
GYDGHVHWLSUYRJVWROMHD

 ROLNRMHOLMHSLKULMHLUHHQRRVORERGLDOLQLWDQDVYLMHWXRYMHNDQHLQL
7
WDNRQHVORERGQLPNDRVLURPDWYR7RWDOQLMHRYMHNVORERGDQSRMHGLQDFX
VORERGQRM]DMHGQLFLJUDQLFDXEHVNRQDQRP

6YLMHWQLNDGDQLMHLPDRGREURGHILQLUDQXULMHVORERGD
WRMHVORERGD"-HOLVORERGDRGVXWQRVWSUHSUHNDLOLVSR]QDMDQXQRVWLLOL
PRJXQRVWL]ERUDLOLVDPRRGUHHQMHRGUHHQMHVYRMHSULURGHLSRYLMHVWLLOL"
0RHOLLXQHVORERGQXGUXWYXRYMHNELWLVORERGDQLREUDWQR",PDOL
VORERGHEH]RGJRYRUQRVWL
7NRVORERGXQHPDXNUYLWNRQHRVMHDWRMHVORERGDWDMMHQLNDGDQHH
VWHL

 YLMHWQLNDGDQLMHLPDRGREURGHILQLUDQXULMHVORERGD
6
WRMHVORERGD"-HOLVORERGDRGVXWQRVWSUHSUHNDLOLVSR]QDMDQXQRVWLLOL
PRJXQRVWL]ERUDLOLVDPRRGUHHQMHRGUHHQMHVYRMHSULURGHLSRYLMHVWLLOL"
0RHOLLXQHVORERGQXGUXWYXRYMHNELWLVORERGDQLREUDWQR",PDOL
VORERGHEH]RGJRYRUQRVWL
7NRVORERGXQHPDXNUYLWNRQHRVMHDWRMHVORERGDWDMMHQLNDGDQHH
VWHL

7ROLNRMHOLMHSLKULMHLUHHQRRVORERGLDOLQLWDQDVYLMHWXRYMHNDQHLQL
WDNRQHVORERGQLPNDRVLURPDWYR7RWDOQLMHRYMHNVORERGDQSRMHGLQDFX
VORERGQRM]DMHGQLFLJUDQLFDXEHVNRQDQRP

6YDWNRLPDSUDYRQDLYRWVORERGXLRVREQXVLJXUQRVWLQLWNRQHVPLMHELWL
SRGYUJQXWPXHQMXRNUXWQRPQHOMXGVNRPLOLSRQLDYDMXHPSRVWXSNXVYD
OMXGVNDELDUDDMXVHVORERGQDLMHGQDNDXGRVWRMDQVWYXLSUDYLPD9DOMDVH
SULVMHWLWL8JRGLQLREDYOMHQRMHXFLMHORPVYLMHWXVPDNQXHRG
WRJDX1DURGQRMUHSXEOLFL.LQL$VYHVHWRGRJDDQDSUDJX
GYDGHVHWLSUYRJVWROMHD

8SRYLMHVWLOMXGVNRJURGDVWDODQMHVXNREVORERGHLVLJXUQRVWL/MXGLVXHVWR
VSUHPQLUWYRYDWLVORERGXLOLQHNHVORERGH]DVLJXUQRVWLOLYLHVLJXUQRVWLX
WRMVHSRWUHELGXERNRXNRULMHQLODWRWDOLWDUQDQDSDVW

6PLVDRMHOMXGVNHSRYLMHVWLXVSRVWDYOMDQMHFDUVWYDVORERGHKXPDQXPGD
RYMHNEXGHRYMHNRYMHNX
6PLVDRUD]YRMDLQDSUHWNDSUHGVWDYOMDVWDOQRSRPLFDQMHJUDQLFDQXQRJL
LUHQMHSURVWRUDVORERGH
6YDNLMHRYMHNURHQVORERGDQDSRVYXGDMHXRNRYLPD

8VORERGQRMGUDYLVYDNRPHMHGRSXWHQRPLVOLWLWRKRHLJRYRULWLWRKRH
8VSRVWDYOMDQMHFDUVWYDVORERGHVPLVDRMHOMXGVNHSRYLMHVWLNRMLMHSULVXWDQ
YHQDQMHQXSRHWNX
9MHUXMHPGDMHJODYQLRYMHNRY]DGDWDNSRYHDYDWLJUDQLFHVORERGHMDDWL
XYMHWHNRMLVOXHRYMHNXWRMH]DGDWDNXVPLVOXUD]YLMDQMDVYLKSR]LWLYQLK
WHKQRORJLMD
9MHUXMHPXVORERGXXRYMHNRYRSUDYRGDEXGHVYRM6ORERGDMHYLHRG
QHSRVWDMDQMDXJQMHWDYDQMD2QDMHVORERGD=$VORERGD]DSRVWDMDQMH
QH]DYLVQLKVORERGD]DELWLPQRJRDQHLPDWLPQRJRLOLXSRWUHEOMDYDWLVWYDUL
LOMXGH

QHRWXLYRSUDYRRGX]HWR,]DPHQHLYRWYLHQHELQLWD]QDLRNDGQHEL
ELRQHSRNROHEOMLYRXYMHUHQGDHYMHQDSUDYHGQRVWXVOLDWLQMLKRYX
RSWXXMXXXWQMX






QHRWXLYRSUDYRRGX]HWR,]DPHQHLYRWYLHQHELQLWD]QDLRNDGQHEL
ELRQHSRNROHEOMLYRXYMHUHQGDHYMHQDSUDYHGQRVWXVOLDWLQMLKRYX
RSWXXMXXXWQMX

8VORERGQRMGUDYLVYDNRPHMHGRSXWHQRPLVOLWLWRKRHLJRYRULWLWRKRH
8VSRVWDYOMDQMHFDUVWYDVORERGHVPLVDRMHOMXGVNHSRYLMHVWLNRMLMHSULVXWDQ
YHQDQMHQXSRHWNX
9MHUXMHPGDMHJODYQLRYMHNRY]DGDWDNSRYHDYDWLJUDQLFHVORERGHMDDWL
XYMHWHNRMLVOXHRYMHNXWRMH]DGDWDNXVPLVOXUD]YLMDQMDVYLKSR]LWLYQLK
WHKQRORJLMD
9MHUXMHPXVORERGXXRYMHNRYRSUDYRGDEXGHVYRM6ORERGDMHYLHRG
QHSRVWDMDQMDXJQMHWDYDQMD2QDMHVORERGD=$VORERGD]DSRVWDMDQMH
QH]DYLVQLKVORERGD]DELWLPQRJRDQHLPDWLPQRJRLOLXSRWUHEOMDYDWLVWYDUL
LOMXGH

6PLVDRMHOMXGVNHSRYLMHVWLXVSRVWDYOMDQMHFDUVWYDVORERGHKXPDQXPGD
RYMHNEXGHRYMHNRYMHNX
6PLVDRUD]YRMDLQDSUHWNDSUHGVWDYOMDVWDOQRSRPLFDQMHJUDQLFDQXQRJL
LUHQMHSURVWRUDVORERGH
6YDNLMHRYMHNURHQVORERGDQDSRVYXGDMHXRNRYLPD

 SRYLMHVWLOMXGVNRJURGDVWDODQMHVXNREVORERGHLVLJXUQRVWL/MXGLVXHVWR
8
VSUHPQLUWYRYDWLVORERGXLOLQHNHVORERGH]DVLJXUQRVWLOLYLHVLJXUQRVWLX
WRMVHSRWUHELGXERNRXNRULMHQLODWRWDOLWDUQDQDSDVW

6YDWNRLPDSUDYRQDLYRWVORERGXLRVREQXVLJXUQRVWLQLWNRQHVPLMHELWL
SRGYUJQXWPXHQMXRNUXWQRPQHOMXGVNRPLOLSRQLDYDMXHPSRVWXSNXVYD
OMXGVNDELDUDDMXVHVORERGQDLMHGQDNDXGRVWRMDQVWYXLSUDYLPD9DOMDVH
SULVMHWLWL8JRGLQLREDYOMHQRMHXFLMHORPVYLMHWXVPDNQXHRG
WRJDX1DURGQRMUHSXEOLFL.LQL$VYHVHWRGRJDDQDSUDJX
GYDGHVHWLSUYRJVWROMHD

 ROLNRMHOLMHSLKULMHLUHHQRRVORERGLDOLQLWDQDVYLMHWXRYMHNDQHLQL
7
WDNRQHVORERGQLPNDRVLURPDWYR7RWDOQLMHRYMHNVORERGDQSRMHGLQDFX
VORERGQRM]DMHGQLFLJUDQLFDXEHVNRQDQRP

6YLMHWQLNDGDQLMHLPDRGREURGHILQLUDQXULMHVORERGD
WRMHVORERGD"-HOLVORERGDRGVXWQRVWSUHSUHNDLOLVSR]QDMDQXQRVWLLOL
PRJXQRVWL]ERUDLOLVDPRRGUHHQMHRGUHHQMHVYRMHSULURGHLSRYLMHVWLLOL"
0RHOLLXQHVORERGQXGUXWYXRYMHNELWLVORERGDQLREUDWQR",PDOL
VORERGHEH]RGJRYRUQRVWL
7NRVORERGXQHPDXNUYLWNRQHRVMHDWRMHVORERGDWDMMHQLNDGDQHH
VWHL

 YLMHWQLNDGDQLMHLPDRGREURGHILQLUDQXULMHVORERGD
6
WRMHVORERGD"-HOLVORERGDRGVXWQRVWSUHSUHNDLOLVSR]QDMDQXQRVWLLOL
PRJXQRVWL]ERUDLOLVDPRRGUHHQMHRGUHHQMHVYRMHSULURGHLSRYLMHVWLLOL"
0RHOLLXQHVORERGQXGUXWYXRYMHNELWLVORERGDQLREUDWQR",PDOL
VORERGHEH]RGJRYRUQRVWL
7NRVORERGXQHPDXNUYLWNRQHRVMHDWRMHVORERGDWDMMHQLNDGDQHH
VWHL

7ROLNRMHOLMHSLKULMHLUHHQRRVORERGLDOLQLWDQDVYLMHWXRYMHNDQHLQL
WDNRQHVORERGQLPNDRVLURPDWYR7RWDOQLMHRYMHNVORERGDQSRMHGLQDFX
VORERGQRM]DMHGQLFLJUDQLFDXEHVNRQDQRP

6YDWNRLPDSUDYRQDLYRWVORERGXLRVREQXVLJXUQRVWLQLWNRQHVPLMHELWL
SRGYUJQXWPXHQMXRNUXWQRPQHOMXGVNRPLOLSRQLDYDMXHPSRVWXSNXVYD
OMXGVNDELDUDDMXVHVORERGQDLMHGQDNDXGRVWRMDQVWYXLSUDYLPD9DOMDVH
SULVMHWLWL8JRGLQLREDYOMHQRMHXFLMHORPVYLMHWXVPDNQXHRG
WRJDX1DURGQRMUHSXEOLFL.LQL$VYHVHWRGRJDDQDSUDJX
GYDGHVHWLSUYRJVWROMHD

8SRYLMHVWLOMXGVNRJURGDVWDODQMHVXNREVORERGHLVLJXUQRVWL/MXGLVXHVWR
VSUHPQLUWYRYDWLVORERGXLOLQHNHVORERGH]DVLJXUQRVWLOLYLHVLJXUQRVWLX
WRMVHSRWUHELGXERNRXNRULMHQLODWRWDOLWDUQDQDSDVW

6PLVDRMHOMXGVNHSRYLMHVWLXVSRVWDYOMDQMHFDUVWYDVORERGHKXPDQXPGD
RYMHNEXGHRYMHNRYMHNX
6PLVDRUD]YRMDLQDSUHWNDSUHGVWDYOMDVWDOQRSRPLFDQMHJUDQLFDQXQRJL
LUHQMHSURVWRUDVORERGH
6YDNLMHRYMHNURHQVORERGDQDSRVYXGDMHXRNRYLPD

8VORERGQRMGUDYLVYDNRPHMHGRSXWHQRPLVOLWLWRKRHLJRYRULWLWRKRH
8VSRVWDYOMDQMHFDUVWYDVORERGHVPLVDRMHOMXGVNHSRYLMHVWLNRMLMHSULVXWDQ
YHQDQMHQXSRHWNX
9MHUXMHPGDMHJODYQLRYMHNRY]DGDWDNSRYHDYDWLJUDQLFHVORERGHMDDWL
XYMHWHNRMLVOXHRYMHNXWRMH]DGDWDNXVPLVOXUD]YLMDQMDVYLKSR]LWLYQLK
WHKQRORJLMD
9MHUXMHPXVORERGXXRYMHNRYRSUDYRGDEXGHVYRM6ORERGDMHYLHRG
QHSRVWDMDQMDXJQMHWDYDQMD2QDMHVORERGD=$VORERGD]DSRVWDMDQMH
QH]DYLVQLKVORERGD]DELWLPQRJRDQHLPDWLPQRJRLOLXSRWUHEOMDYDWLVWYDUL
LOMXGH

QHRWXLYRSUDYRRGX]HWR,]DPHQHLYRWYLHQHELQLWD]QDLRNDGQHEL
ELRQHSRNROHEOMLYRXYMHUHQGDHYMHQDSUDYHGQRVWXVOLDWLQMLKRYX
RSWXXMXXXWQMX



 DORHVUFHVORERGDQHPD]QDHQMD
=
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PXRLDWUDLWLRGQMHJDGD]QDNXGDLGHLWRUDGL
=DUMHSURORVWQXQLMDRGEXGXQRVWL"1XQRVWLVNOMXXMHVORERGX
3UL]QDMHPVORERGDQVDP
p3URGDMDGMHFHMHSUYLSORGRLQVNRJSUDYDLPRQRJDPLMH
5RERYHVXQHNDGDQD]LYDOLOMXGVNRPVWRNRPLJDMLOLVXLK]DUDVSORGNDRL
VDPXVWRNX
5RERYLVHEH]YRHQHPRJXSREXQLWLDOLMHURSVWYRORDNROD]DYRGVWYR
5RSVWYRQLMHSUDYQRQHJRGXKRYQRVWDQMH
6ORERGQLL]ERUJRVSRGDUDQHHXNLQXWLJRVSRGDUHLOLURERYH
6UHWQLURERYLVXQDMHLQHSULMDWHOMLVORERGH
8SUDYRRQRWRVPRQDMYLHSULHOMNLYDOLLQLQDVQDNRQFXURERYLPD
o%LWLUDGLNDO]QDLVWYDUXKYDWLWL]DNRULMHQ
p%LWYODGDYLQHMHVWXXPLMHXGDVHEXGHSRWHQ
%URMOMXGLNRMHYRGLQHVSRVREDQ9RDLPDWHQGHQFLMXSRUDVWDEH]RE]LUDQD
NROLLQXUDGDNRMLWUHEDL]YULWL
*GMHMHYODGDYLQDWDPRMHLQHXJRGD.DGDELVYLKWMHOLELWLSUYDYLROLQD
QLNDGDQHELVPRXVSMHOLVDVWDYLWLRUNHVWDU
.DNRELQHNLPRJOLYODGDWLGXJRYUHPHQDLEH]XYMHWQRPRUDLKVHYRGLWL
ODJDQRPUXNRPLQDVWRMDWLGDWRPDQMHRVMHWHVYRMXRYLVQRVW
.RMDMHYODGDQDMEROMD"2QDNRMDQDVXLGDYODGDPRVDPLVRERP
0HXRGOLNDPDNRMLPDYODGDULVWMHXQDNORQRVWQDURGDQDSUYRPVXPMHVWX
SULPMHULQHVHELQRVWLLSUDYGH
0LVOLYODGDMXHNODVHXVYDNRMVXHSRKLYODGDMXHPLVOL
0RUDGDMHYHOLNXLWDNELWLQDYODVWLNDGMHVHWROLNROMXGLHOLGRHNDWL
1DG]LUDWLWUHEDYODGDMXHDQHRQHNRMLPDVHYODGD
1HSURSDGDPRMHUQHPDPRYODGHQHJRMHUQHPDPRRSR]LFLMH
1HSRELWQRMHSUDYLORYODGDUDNRMLLVDPQLMHPXGDUQHPRJXHMHVDYMHWRYDWL
1LMHGDQRYMHNQLMHGRYROMQRGREDUGDYODGDGUXJLPRYMHNRPEH]QMHJRYRJ
SULVWDQND
2XYDQMHSRVWRMHHJVWDQMDLGREURXSUDYOMDQMHSRVWDMXQHL]EMHQR
SURWXULMHLYL
2QDMNRMLYODGDXYLMHNPRUDSD]LWLQD]DMHGQLNRGREURYLHQHJRQDVYRMH

=DORHVUFHVORERGDQHPD]QDHQMD
=DEUDQMLYDWLELXGDVORERGQRPLVOLLVORERGQRVHL]UDDYDLVWRMHWRLYH]DWL
PXRLDWUDLWLRGQMHJDGD]QDNXGDLGHLWRUDGL
=DUMHSURORVWQXQLMDRGEXGXQRVWL"1XQRVWLVNOMXXMHVORERGX
3UL]QDMHPVORERGDQVDP
p3URGDMDGMHFHMHSUYLSORGRLQVNRJSUDYDLPRQRJDPLMH
5RERYHVXQHNDGDQD]LYDOLOMXGVNRPVWRNRPLJDMLOLVXLK]DUDVSORGNDRL
VDPXVWRNX
5RERYLVHEH]YRHQHPRJXSREXQLWLDOLMHURSVWYRORDNROD]DYRGVWYR
5RSVWYRQLMHSUDYQRQHJRGXKRYQRVWDQMH
6ORERGQLL]ERUJRVSRGDUDQHHXNLQXWLJRVSRGDUHLOLURERYH
6UHWQLURERYLVXQDMHLQHSULMDWHOMLVORERGH
8SUDYRRQRWRVPRQDMYLHSULHOMNLYDOLLQLQDVQDNRQFXURERYLPD
o%LWLUDGLNDO]QDLVWYDUXKYDWLWL]DNRULMHQ
p%LWYODGDYLQHMHVWXXPLMHXGDVHEXGHSRWHQ
%URMOMXGLNRMHYRGLQHVSRVREDQ9RDLPDWHQGHQFLMXSRUDVWDEH]RE]LUDQD
NROLLQXUDGDNRMLWUHEDL]YULWL
*GMHMHYODGDYLQDWDPRMHLQHXJRGD.DGDELVYLKWMHOLELWLSUYDYLROLQD
QLNDGDQHELVPRXVSMHOLVDVWDYLWLRUNHVWDU
.DNRELQHNLPRJOLYODGDWLGXJRYUHPHQDLEH]XYMHWQRPRUDLKVHYRGLWL
ODJDQRPUXNRPLQDVWRMDWLGDWRPDQMHRVMHWHVYRMXRYLVQRVW
.RMDMHYODGDQDMEROMD"2QDNRMDQDVXLGDYODGDPRVDPLVRERP
0HXRGOLNDPDNRMLPDYODGDULVWMHXQDNORQRVWQDURGDQDSUYRPVXPMHVWX
SULPMHULQHVHELQRVWLLSUDYGH
0LVOLYODGDMXHNODVHXVYDNRMVXHSRKLYODGDMXHPLVOL
0RUDGDMHYHOLNXLWDNELWLQDYODVWLNDGMHVHWROLNROMXGLHOLGRHNDWL
1DG]LUDWLWUHEDYODGDMXHDQHRQHNRMLPDVHYODGD
1HSURSDGDPRMHUQHPDPRYODGHQHJRMHUQHPDPRRSR]LFLMH
1HSRELWQRMHSUDYLORYODGDUDNRMLLVDPQLMHPXGDUQHPRJXHMHVDYMHWRYDWL
1LMHGDQRYMHNQLMHGRYROMQRGREDUGDYODGDGUXJLPRYMHNRPEH]QMHJRYRJ
SULVWDQND
2XYDQMHSRVWRMHHJVWDQMDLGREURXSUDYOMDQMHSRVWDMXQHL]EMHQR
SURWXULMHLYL
2QDMNRMLYODGDXYLMHNPRUDSD]LWLQD]DMHGQLNRGREURYLHQHJRQDVYRMH





 DORHVUFHVORERGDQHPD]QDHQMD
=
=DEUDQMLYDWLELXGDVORERGQRPLVOLLVORERGQRVHL]UDDYDLVWRMHWRLYH]DWL
PXRLDWUDLWLRGQMHJDGD]QDNXGDLGHLWRUDGL
=DUMHSURORVWQXQLMDRGEXGXQRVWL"1XQRVWLVNOMXXMHVORERGX
3UL]QDMHPVORERGDQVDP
p3URGDMDGMHFHMHSUYLSORGRLQVNRJSUDYDLPRQRJDPLMH
5RERYHVXQHNDGDQD]LYDOLOMXGVNRPVWRNRPLJDMLOLVXLK]DUDVSORGNDRL
VDPXVWRNX
5RERYLVHEH]YRHQHPRJXSREXQLWLDOLMHURSVWYRORDNROD]DYRGVWYR
5RSVWYRQLMHSUDYQRQHJRGXKRYQRVWDQMH
6ORERGQLL]ERUJRVSRGDUDQHHXNLQXWLJRVSRGDUHLOLURERYH
6UHWQLURERYLVXQDMHLQHSULMDWHOMLVORERGH
8SUDYRRQRWRVPRQDMYLHSULHOMNLYDOLLQLQDVQDNRQFXURERYLPD
o%LWLUDGLNDO]QDLVWYDUXKYDWLWL]DNRULMHQ
p%LWYODGDYLQHMHVWXXPLMHXGDVHEXGHSRWHQ
%URMOMXGLNRMHYRGLQHVSRVREDQ9RDLPDWHQGHQFLMXSRUDVWDEH]RE]LUDQD
NROLLQXUDGDNRMLWUHEDL]YULWL
*GMHMHYODGDYLQDWDPRMHLQHXJRGD.DGDELVYLKWMHOLELWLSUYDYLROLQD
QLNDGDQHELVPRXVSMHOLVDVWDYLWLRUNHVWDU
.DNRELQHNLPRJOLYODGDWLGXJRYUHPHQDLEH]XYMHWQRPRUDLKVHYRGLWL
ODJDQRPUXNRPLQDVWRMDWLGDWRPDQMHRVMHWHVYRMXRYLVQRVW
.RMDMHYODGDQDMEROMD"2QDNRMDQDVXLGDYODGDPRVDPLVRERP
0HXRGOLNDPDNRMLPDYODGDULVWMHXQDNORQRVWQDURGDQDSUYRPVXPMHVWX
SULPMHULQHVHELQRVWLLSUDYGH
0LVOLYODGDMXHNODVHXVYDNRMVXHSRKLYODGDMXHPLVOL
0RUDGDMHYHOLNXLWDNELWLQDYODVWLNDGMHVHWROLNROMXGLHOLGRHNDWL
1DG]LUDWLWUHEDYODGDMXHDQHRQHNRMLPDVHYODGD
1HSURSDGDPRMHUQHPDPRYODGHQHJRMHUQHPDPRRSR]LFLMH
1HSRELWQRMHSUDYLORYODGDUDNRMLLVDPQLMHPXGDUQHPRJXHMHVDYMHWRYDWL
1LMHGDQRYMHNQLMHGRYROMQRGREDUGDYODGDGUXJLPRYMHNRPEH]QMHJRYRJ
SULVWDQND
2XYDQMHSRVWRMHHJVWDQMDLGREURXSUDYOMDQMHSRVWDMXQHL]EMHQR
SURWXULMHLYL
2QDMNRMLYODGDXYLMHNPRUDSD]LWLQD]DMHGQLNRGREURYLHQHJRQDVYRMH



=DORHVUFHVORERGDQHPD]QDHQMD
=DEUDQMLYDWLELXGDVORERGQRPLVOLLVORERGQRVHL]UDDYDLVWRMHWRLYH]DWL
PXRLDWUDLWLRGQMHJDGD]QDNXGDLGHLWRUDGL
=DUMHSURORVWQXQLMDRGEXGXQRVWL"1XQRVWLVNOMXXMHVORERGX
3UL]QDMHPVORERGDQVDP
p3URGDMDGMHFHMHSUYLSORGRLQVNRJSUDYDLPRQRJDPLMH
5RERYHVXQHNDGDQD]LYDOLOMXGVNRPVWRNRPLJDMLOLVXLK]DUDVSORGNDRL
VDPXVWRNX
5RERYLVHEH]YRHQHPRJXSREXQLWLDOLMHURSVWYRORDNROD]DYRGVWYR
5RSVWYRQLMHSUDYQRQHJRGXKRYQRVWDQMH
6ORERGQLL]ERUJRVSRGDUDQHHXNLQXWLJRVSRGDUHLOLURERYH
6UHWQLURERYLVXQDMHLQHSULMDWHOMLVORERGH
8SUDYRRQRWRVPRQDMYLHSULHOMNLYDOLLQLQDVQDNRQFXURERYLPD
o%LWLUDGLNDO]QDLVWYDUXKYDWLWL]DNRULMHQ
p%LWYODGDYLQHMHVWXXPLMHXGDVHEXGHSRWHQ
%URMOMXGLNRMHYRGLQHVSRVREDQ9RDLPDWHQGHQFLMXSRUDVWDEH]RE]LUDQD
NROLLQXUDGDNRMLWUHEDL]YULWL
*GMHMHYODGDYLQDWDPRMHLQHXJRGD.DGDELVYLKWMHOLELWLSUYDYLROLQD
QLNDGDQHELVPRXVSMHOLVDVWDYLWLRUNHVWDU
.DNRELQHNLPRJOLYODGDWLGXJRYUHPHQDLEH]XYMHWQRPRUDLKVHYRGLWL
ODJDQRPUXNRPLQDVWRMDWLGDWRPDQMHRVMHWHVYRMXRYLVQRVW
.RMDMHYODGDQDMEROMD"2QDNRMDQDVXLGDYODGDPRVDPLVRERP
0HXRGOLNDPDNRMLPDYODGDULVWMHXQDNORQRVWQDURGDQDSUYRPVXPMHVWX
SULPMHULQHVHELQRVWLLSUDYGH
0LVOLYODGDMXHNODVHXVYDNRMVXHSRKLYODGDMXHPLVOL
0RUDGDMHYHOLNXLWDNELWLQDYODVWLNDGMHVHWROLNROMXGLHOLGRHNDWL
1DG]LUDWLWUHEDYODGDMXHDQHRQHNRMLPDVHYODGD
1HSURSDGDPRMHUQHPDPRYODGHQHJRMHUQHPDPRRSR]LFLMH
1HSRELWQRMHSUDYLORYODGDUDNRMLLVDPQLMHPXGDUQHPRJXHMHVDYMHWRYDWL
1LMHGDQRYMHNQLMHGRYROMQRGREDUGDYODGDGUXJLPRYMHNRPEH]QMHJRYRJ
SULVWDQND
2XYDQMHSRVWRMHHJVWDQMDLGREURXSUDYOMDQMHSRVWDMXQHL]EMHQR
SURWXULMHLYL
2QDMNRMLYODGDXYLMHNPRUDSD]LWLQD]DMHGQLNRGREURYLHQHJRQDVYRMH

2QRWRVYDNLRYMHN]QDMHVWLQMHQLFDGDUD]YLWDNQDHJVYLMHWDRGUHXMH
ERUED]DSUHYODVW/MXGLVXJRQMHQLSRKOHSRP]DYODVWLRWLPDWHVH]D
VYMHWVNRH]ORPDNDUWRLELRXSDOMDRSHNDWDVWURIH
2VYRMLWLMHODNHQHJRYODGDWL
3RJODYDUVHWUHEDUDYQDWLSRQDURGXDQHREUDWQR
3RVOLMHVDPROMXEOMDRGVYLKMHOMXGVNLKVWUDVWLQDMVQDQLMDLQDMVXURYLMD
YODVWROMXEOMH
3RVWRMHOMXGLNRMLVHXYLMHNRVMHDMXQDSDGQXWLPDNDGDQHWNRNDHVYRMH
PLOMHQMH
3RVWRMLFHPHQWLUDQDVLODYODGDMXLKQDGPRQLKLVLODSRWODHQLKNRMLVHSURWLY
WRJDEXQH
6ODERPRHYODGDWLYHOLNLPDRQDMNRMLQHPRHVKYDWLWLPDOH
6WUDQHVXPDVHDNRLKYRGHORHYRH
6YDLMDYODVWGRQHNLKJUDQLFD
6YDNDYODVWSRVWDYOMD]DNRQH]DVYRMXNRULVW
WRMHYHDYODVWWRMHVWUDQLMDQMHQDXSRWUHED
8QDWRJODVQLPIUD]DPDRGHPRNUDFLMLQDYODVWXJODYQRPGROD]HQRYL
GLNWDWRUL
 ODGDMXDNODVDXYLMHNMHEXGQRSD]LODQDPLOMHQMHVYRMLKXHQMDND2QDLK
9
MHSRGORLODVHELVYRMRPHNRQRPVNRPLSROLWLNRPPRLWUDGLFLMRPL
UHOLJLMRP
9ODGDMXHJHQHUDFLMHQLVXQLNDGDLPDOHJODYQXXORJXXRVWYDULYDQMX
PDWHULMDOQLKGMHODNRMHVXXWMHORYOMLYDOHQMLKRYHYULMHGQRVWL 8WRPVH
SRJOHGXGRGDQDVQLMHQLWDL]PLMHQLOR
9ODGDMXHLGHMHMHGQRJYUHPHQDXYLMHNVXELOHLGHMHYODGDMXHNODVH
9ODGDWLMHXPLMHHVWYDUDQMDSUREOHPDDVQMLKRYLPVHUMHHQMLPDQDURGGUL
XQDSHWRVWL
9ODGDWL]QDLXPMHWLSUHGYLDWL
9ODGHVYRMVWYHQHVHELSRGFMHQMXMXVYRMHQDURGHNDGQDVWXSLNUL]DOMXGLH
SULKYDWLWLSURPMHQHXVYRPSRQDDQMX
9ODVWVHNXQHXQDURGQDURGNXQHYODVW
=QDDMNDMHYHOLNLKOMXGLGDGUXJLPDSRVWDYOMDMXPQRJRPDQMH]DKWMHYHQHJR
VDPLPDVHEL
DORVQR-HOLYUOLQDVOLMHSRYMHURYDQMHYODVWLPD"



9ODGDMXHJHQHUDFLMHQLVXQLNDGDLPDOHJODYQXXORJXXRVWYDULYDQMX
PDWHULMDOQLKGMHODNRMHVXXWMHORYOMLYDOHQMLKRYHYULMHGQRVWL 8WRPVH
SRJOHGXGRGDQDVQLMHQLWDL]PLMHQLOR
9ODGDMXHLGHMHMHGQRJYUHPHQDXYLMHNVXELOHLGHMHYODGDMXHNODVH
9ODGDWLMHXPLMHHVWYDUDQMDSUREOHPDDVQMLKRYLPVHUMHHQMLPDQDURGGUL
XQDSHWRVWL
9ODGDWL]QDLXPMHWLSUHGYLDWL
9ODGHVYRMVWYHQHVHELSRGFMHQMXMXVYRMHQDURGHNDGQDVWXSLNUL]DOMXGLH
SULKYDWLWLSURPMHQHXVYRPSRQDDQMX
9ODVWVHNXQHXQDURGQDURGNXQHYODVW
=QDDMNDMHYHOLNLKOMXGLGDGUXJLPDSRVWDYOMDMXPQRJRPDQMH]DKWMHYHQHJR
VDPLPDVHEL
DORVQR-HOLYUOLQDVOLMHSRYMHURYDQMHYODVWLPD"
9ODGDMXDNODVDXYLMHNMHEXGQRSD]LODQDPLOMHQMHVYRMLKXHQMDND2QDLK
MHSRGORLODVHELVYRMRPHNRQRPVNRPLSROLWLNRPPRLWUDGLFLMRPL
UHOLJLMRP
8QDWRJODVQLPIUD]DPDRGHPRNUDFLMLQDYODVWXJODYQRPGROD]HQRYL
GLNWDWRUL
WRMHYHDYODVWWRMHVWUDQLMDQMHQDXSRWUHED
6YDNDYODVWSRVWDYOMD]DNRQH]DVYRMXNRULVW
6YDLMDYODVWGRQHNLKJUDQLFD
6WUDQHVXPDVHDNRLKYRGHORHYRH
6ODERPRHYODGDWLYHOLNLPDRQDMNRMLQHPRHVKYDWLWLPDOH
3RVWRMLFHPHQWLUDQDVLODYODGDMXLKQDGPRQLKLVLODSRWODHQLKNRMLVHSURWLY
WRJDEXQH
3RVWRMHOMXGLNRMLVHXYLMHNRVMHDMXQDSDGQXWLPDNDGDQHWNRNDHVYRMH
PLOMHQMH
3RVOLMHVDPROMXEOMDRGVYLKMHOMXGVNLKVWUDVWLQDMVQDQLMDLQDMVXURYLMD
YODVWROMXEOMH
3RJODYDUVHWUHEDUDYQDWLSRQDURGXDQHREUDWQR
2VYRMLWLMHODNHQHJRYODGDWL
2QRWRVYDNLRYMHN]QDMHVWLQMHQLFDGDUD]YLWDNQDHJVYLMHWDRGUHXMH
ERUED]DSUHYODVW/MXGLVXJRQMHQLSRKOHSRP]DYODVWLRWLPDWHVH]D
VYMHWVNRH]ORPDNDUWRLELRXSDOMDRSHNDWDVWURIH





2QRWRVYDNLRYMHN]QDMHVWLQMHQLFDGDUD]YLWDNQDHJVYLMHWDRGUHXMH
ERUED]DSUHYODVW/MXGLVXJRQMHQLSRKOHSRP]DYODVWLRWLPDWHVH]D
VYMHWVNRH]ORPDNDUWRLELRXSDOMDRSHNDWDVWURIH
2VYRMLWLMHODNHQHJRYODGDWL
3RJODYDUVHWUHEDUDYQDWLSRQDURGXDQHREUDWQR
3RVOLMHVDPROMXEOMDRGVYLKMHOMXGVNLKVWUDVWLQDMVQDQLMDLQDMVXURYLMD
YODVWROMXEOMH
3RVWRMHOMXGLNRMLVHXYLMHNRVMHDMXQDSDGQXWLPDNDGDQHWNRNDHVYRMH
PLOMHQMH
3RVWRMLFHPHQWLUDQDVLODYODGDMXLKQDGPRQLKLVLODSRWODHQLKNRMLVHSURWLY
WRJDEXQH
6ODERPRHYODGDWLYHOLNLPDRQDMNRMLQHPRHVKYDWLWLPDOH
6WUDQHVXPDVHDNRLKYRGHORHYRH
6YDLMDYODVWGRQHNLKJUDQLFD
6YDNDYODVWSRVWDYOMD]DNRQH]DVYRMXNRULVW
WRMHYHDYODVWWRMHVWUDQLMDQMHQDXSRWUHED
8QDWRJODVQLPIUD]DPDRGHPRNUDFLMLQDYODVWXJODYQRPGROD]HQRYL
GLNWDWRUL
 ODGDMXDNODVDXYLMHNMHEXGQRSD]LODQDPLOMHQMHVYRMLKXHQMDND2QDLK
9
MHSRGORLODVHELVYRMRPHNRQRPVNRPLSROLWLNRPPRLWUDGLFLMRPL
UHOLJLMRP
9ODGDMXHJHQHUDFLMHQLVXQLNDGDLPDOHJODYQXXORJXXRVWYDULYDQMX
PDWHULMDOQLKGMHODNRMHVXXWMHORYOMLYDOHQMLKRYHYULMHGQRVWL 8WRPVH
SRJOHGXGRGDQDVQLMHQLWDL]PLMHQLOR
9ODGDMXHLGHMHMHGQRJYUHPHQDXYLMHNVXELOHLGHMHYODGDMXHNODVH
9ODGDWLMHXPLMHHVWYDUDQMDSUREOHPDDVQMLKRYLPVHUMHHQMLPDQDURGGUL
XQDSHWRVWL
9ODGDWL]QDLXPMHWLSUHGYLDWL
9ODGHVYRMVWYHQHVHELSRGFMHQMXMXVYRMHQDURGHNDGQDVWXSLNUL]DOMXGLH
SULKYDWLWLSURPMHQHXVYRPSRQDDQMX
9ODVWVHNXQHXQDURGQDURGNXQHYODVW
=QDDMNDMHYHOLNLKOMXGLGDGUXJLPDSRVWDYOMDMXPQRJRPDQMH]DKWMHYHQHJR
VDPLPDVHEL
DORVQR-HOLYUOLQDVOLMHSRYMHURYDQMHYODVWLPD"

9ODGDMXHJHQHUDFLMHQLVXQLNDGDLPDOHJODYQXXORJXXRVWYDULYDQMX
PDWHULMDOQLKGMHODNRMHVXXWMHORYOMLYDOHQMLKRYHYULMHGQRVWL 8WRPVH
SRJOHGXGRGDQDVQLMHQLWDL]PLMHQLOR
9ODGDMXHLGHMHMHGQRJYUHPHQDXYLMHNVXELOHLGHMHYODGDMXHNODVH
9ODGDWLMHXPLMHHVWYDUDQMDSUREOHPDDVQMLKRYLPVHUMHHQMLPDQDURGGUL
XQDSHWRVWL
9ODGDWL]QDLXPMHWLSUHGYLDWL
9ODGHVYRMVWYHQHVHELSRGFMHQMXMXVYRMHQDURGHNDGQDVWXSLNUL]DOMXGLH
SULKYDWLWLSURPMHQHXVYRPSRQDDQMX
9ODVWVHNXQHXQDURGQDURGNXQHYODVW
=QDDMNDMHYHOLNLKOMXGLGDGUXJLPDSRVWDYOMDMXPQRJRPDQMH]DKWMHYHQHJR
VDPLPDVHEL
DORVQR-HOLYUOLQDVOLMHSRYMHURYDQMHYODVWLPD"
9ODGDMXDNODVDXYLMHNMHEXGQRSD]LODQDPLOMHQMHVYRMLKXHQMDND2QDLK
MHSRGORLODVHELVYRMRPHNRQRPVNRPLSROLWLNRPPRLWUDGLFLMRPL
UHOLJLMRP
8QDWRJODVQLPIUD]DPDRGHPRNUDFLMLQDYODVWXJODYQRPGROD]HQRYL
GLNWDWRUL
WRMHYHDYODVWWRMHVWUDQLMDQMHQDXSRWUHED
6YDNDYODVWSRVWDYOMD]DNRQH]DVYRMXNRULVW
6YDLMDYODVWGRQHNLKJUDQLFD
6WUDQHVXPDVHDNRLKYRGHORHYRH
6ODERPRHYODGDWLYHOLNLPDRQDMNRMLQHPRHVKYDWLWLPDOH
3RVWRMLFHPHQWLUDQDVLODYODGDMXLKQDGPRQLKLVLODSRWODHQLKNRMLVHSURWLY
WRJDEXQH
3RVWRMHOMXGLNRMLVHXYLMHNRVMHDMXQDSDGQXWLPDNDGDQHWNRNDHVYRMH
PLOMHQMH
3RVOLMHVDPROMXEOMDRGVYLKMHOMXGVNLKVWUDVWLQDMVQDQLMDLQDMVXURYLMD
YODVWROMXEOMH
3RJODYDUVHWUHEDUDYQDWLSRQDURGXDQHREUDWQR
2VYRMLWLMHODNHQHJRYODGDWL
2QRWRVYDNLRYMHN]QDMHVWLQMHQLFDGDUD]YLWDNQDHJVYLMHWDRGUHXMH
ERUED]DSUHYODVW/MXGLVXJRQMHQLSRKOHSRP]DYODVWLRWLPDWHVH]D
VYMHWVNRH]ORPDNDUWRLELRXSDOMDRSHNDWDVWURIH





p.DGJRGVLVWHPSRVWDQHSRWSXQRGHILQLUDQQHNLSURNOHWLYRDRWNULMHQHWR
WRGRNLQHVLVWHPLOLJDSURLULWDNRGDVHYLHQHPRHSUHSR]QDWL
.DGMHYRLGRVDGQRDNDGWRQLMH"VPHWD]DSRVOHQLPVDPR]DWRMHUYROL
GUXWYR2QVHQH]QDGRVDLYDWLVDPYHWLPH]DJDXMHLGUXJH
8REYH]HYRDQHVSDGDVDPRVDYMHVQRL]YUDYDQMH]DSRYMHGQHPRLYHL
SUDYRGREQRSRYODHQMHVSRORDMD
9HOLNLYRHOMXGVNHUDVHMHVXRQLNRMLVXSUREXGLOLRYMHNDL]QMHJRYD
GULMHPHD
9RDEDQDOQHVWYDULUMHDYDRGPDKYDQHVWYDULQLNDG
9RDXYDQRYFHNRGVHEHQRYDFNYDULOMXGH
9RDLPDSULURGQRMHGDGRELYD
9RDLPDYODVWSULURGQRMHGDRGUHXMHSUDYLOD
9RDMHEHVNUYDQNDNRWRGDRQGDNUYDUL"
9RDMHHOHPHQWDUQDQHSRJRGD
9RDMHJUR]QDVOLNDQH]DSRVOHQRVWL]DSRVOHQLK
9RDMHNDRGLRGDLQIRUPDFLMHSULPDVDPRXMHGQRPVPMHUXDNRMHXRSH
UDVSRORHQ
9RDMHQHWNRNRPHEHVNUDMQRWUHEDMXGUXJL9RDMHRVREDNRMDL]EMHJDYD
VLWQHSRJUHNHGRNVUOMDXJROHPX]DEOXGX
9RDMHXYLMHNXSUDYX
9RDNRMLQHPRHXYMHULWLQDVWRML]EXQLWL
9RDNRMLQHWRQHUD]XPLMHRVLPVYRMLKSUD]QLKXYMHUHQMDVYDNRR]ELOMQR
VWDMDOLWHVYRMLKSRGDQLNDSURJODDYDPLVWLILNDFLMRP
9RDPRH]DXWLWLMHGLQRDNRPXVHRGUHHMH]LNDOLQLWRQLMHVLJXUQR
9RDQDMJODVQLMHYLHRQXYLMHNGRELYDULMH
9RDQDVWDMHVDPRDNRYHSRVWRMHVOMHGEHQLFL9RDQDVWRMLXPQRLWL
SRGDQLNHDQHVXSDUQLNH6DPRHSRGUHHQLUDGLWLSRVDRMHGQLGUXJLPD
9RDQHLWDQRYLQHRQVHLQIRUPLUD
9RDQHVSDYDRQNRQWHPSOLUD1HSULMDWHOMMHXYLMHNEXGDQVYLLPDMX
SRGRQMDNH
9RDQHWHLERJDWVWYXVYHGRNPRHLYMHWLXGREQRLLPDWLVYHWRSRHOL
9RDQHWXJXMHRQNUYDUL=DQMHJDMHQHPRUDOQRGR]YROLWLQDLYLQDPDGD
]DGUHVYRMQRYDF
9RDQH]QDRQSRXDYD2QDMNRML]QDLQL2QDMNRMLQH]QDSRXDYDWL
XSUDYOMD=QDVHWNRXSUDYOMD

p.DGJRGVLVWHPSRVWDQHSRWSXQRGHILQLUDQQHNLSURNOHWLYRDRWNULMHQHWR
WRGRNLQHVLVWHPLOLJDSURLULWDNRGDVHYLHQHPRHSUHSR]QDWL
.DGMHYRLGRVDGQRDNDGWRQLMH"VPHWD]DSRVOHQLPVDPR]DWRMHUYROL
GUXWYR2QVHQH]QDGRVDLYDWLVDPYHWLPH]DJDXMHLGUXJH
8REYH]HYRDQHVSDGDVDPRVDYMHVQRL]YUDYDQMH]DSRYMHGQHPRLYHL
SUDYRGREQRSRYODHQMHVSRORDMD
9HOLNLYRHOMXGVNHUDVHMHVXRQLNRMLVXSUREXGLOLRYMHNDL]QMHJRYD
GULMHPHD
9RDEDQDOQHVWYDULUMHDYDRGPDKYDQHVWYDULQLNDG
9RDXYDQRYFHNRGVHEHQRYDFNYDULOMXGH
9RDLPDSULURGQRMHGDGRELYD
9RDLPDYODVWSULURGQRMHGDRGUHXMHSUDYLOD
9RDMHEHVNUYDQNDNRWRGDRQGDNUYDUL"
9RDMHHOHPHQWDUQDQHSRJRGD
9RDMHJUR]QDVOLNDQH]DSRVOHQRVWL]DSRVOHQLK
9RDMHNDRGLRGDLQIRUPDFLMHSULPDVDPRXMHGQRPVPMHUXDNRMHXRSH
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8YLMHNVHSRVWDYOMDSLWDQMHMHOLLVSUDYQRGDVXQHNLOMXGLYUORERJDWLDPQRJL
GUXJLYUORVLURPDQL"
9HOLNRMHERJDWVWYRL]YUJQXWRSRJLEOL





.DNRSUHLYMHWLRGSODHGRSODH"/MXGLODNHSRGQRVHVLURPDWYRQHJR
PRUDOQLQHUHGLFLQL]DP
1HLPDQMHMHSRHWDNVYDNRJUD]PLOMDQMD
6LURPDKMHQRXLGDQMXVYDJGMHVLJXUDQ
6LURPDQLPDVHQHPRHSRPRLWDNRGDVHXQLWHERJDWL
6LURPDWYRMHNRULMHQVYLK]DOD
6LURPDWYRQDVGRYRGLXQDMEOLLGRGLUVDLYRWRPLVYLMHWRPMHULYMHWLNDR
ERJDWDRELQR]QDLLYMHWLSUHNR]DPMHQLNDDXVOLMHGWRJDVHLYLLXPDQMH
UHDOQRPVYLMHWX
8ELMHGQRMVHXOLFLQHVUHDQHPRHVDNULWL
8VLURPDQRMNXLLERJMHJODGDQ
8YLMHNVHSRVWDYOMDSLWDQMHMHOLLVSUDYQRGDVXQHNLOMXGLYUORERJDWLDPQRJL
GUXJLYUORVLURPDQL"
9HOLNRMHERJDWVWYRL]YUJQXWRSRJLEOL
GXJNRQNXUHQFLMDNUHGLWLNUL]DPDQDJHUQRYDFRVLJXUDQMDSRVDR
SDUWQHUSODQSRJUHNDSRVMHGSRWURQMDSRWURDSURILWSURSDJDQGD
SURSDVWSURUDXQUD]YRMSUHLFDUHNODPDUL]LNVOXEDVWUXQMDFLHI
WUJRYLQDWULWHYMHURYQLNYODVQLWYR
 'XQLNMHVOXJDYMHURYQLNX
p
p.RQNXUHQWQRVWQHNH]HPOMHQHSRLQMHXWYRUQLNRMVDOLLOLLVWUDLYDNRP
ODERUDWRULML2QD]DSRLQMHXNROVNRPUD]UHGX
DOMHQMHQDRWUXNRQNXUHQFLMXXVWYDUQRVWLMHQDMHHDOMHQMHQDPDQMDN
LGHMD
o.UHGLWLGMHOXMXNDRGURJH'R]HVHSRYHDYDMXDGMHORYDQMHSRSXWD
7HNRVHMHRVORERGLWLWRJD$RGYLNDYDQMHMHEROQR
p6DGDQMDNUL]DQLMHSUROD]QLSUHNLGJRVSRGDUVNRJUDVWDYHQMHJRYUH]XOWDW
8NUL]DPDNRMHWMHUDMXOMXGHGDELUDMXL]PHXDOWHUQDWLYQLKVPMHURYD
GMHORYDQMD9HLQDOMXGLL]DEUDWHRQDMQDMJRULPRJXL
p,GHDOPHQDGHUDMHRYMHNNRMLWRQR]QDWRQHPRHLNRMLVHEL]DWRWUDL
RGJRYDUDMXHOMXGH
0HQDGHULQHPRUDMXVDPRGRQRVLWLRGOXNHYHLPRWLYLUDWLGUXJH
1DMEROMLMHPDQDJHURQDMNRMLLPDGRYROMQRUD]XPDGDL]DEHUHGREUHOMXGHGD
XUDGHRQRWRRQHOLDRQGDGRYROMQRVDPRNRQWUROHGDLPVHQHSHWOMDX
SRVDR
p$NRQRYFHOMXELQLNDGLKGRVWDQHPD



p'XQLNMHVOXJDYMHURYQLNX
p.RQNXUHQWQRVWQHNH]HPOMHQHSRLQMHXWYRUQLNRMVDOLLOLLVWUDLYDNRP
ODERUDWRULML2QD]DSRLQMHXNROVNRPUD]UHGX
DOMHQMHQDRWUXNRQNXUHQFLMXXVWYDUQRVWLMHQDMHHDOMHQMHQDPDQMDN
LGHMD
o.UHGLWLGMHOXMXNDRGURJH'R]HVHSRYHDYDMXDGMHORYDQMHSRSXWD
7HNRVHMHRVORERGLWLWRJD$RGYLNDYDQMHMHEROQR
p6DGDQMDNUL]DQLMHSUROD]QLSUHNLGJRVSRGDUVNRJUDVWDYHQMHJRYUH]XOWDW
8NUL]DPDNRMHWMHUDMXOMXGHGDELUDMXL]PHXDOWHUQDWLYQLKVPMHURYD
GMHORYDQMD9HLQDOMXGLL]DEUDWHRQDMQDMJRULPRJXL
p,GHDOPHQDGHUDMHRYMHNNRMLWRQR]QDWRQHPRHLNRMLVHEL]DWRWUDL
RGJRYDUDMXHOMXGH
0HQDGHULQHPRUDMXVDPRGRQRVLWLRGOXNHYHLPRWLYLUDWLGUXJH
1DMEROMLMHPDQDJHURQDMNRMLLPDGRYROMQRUD]XPDGDL]DEHUHGREUHOMXGHGD
XUDGHRQRWRRQHOLDRQGDGRYROMQRVDPRNRQWUROHGDLPVHQHSHWOMDX
SRVDR
p$NRQRYFHOMXELQLNDGLKGRVWDQHPD
GXJNRQNXUHQFLMDNUHGLWLNUL]DPDQDJHUQRYDFRVLJXUDQMDSRVDR
SDUWQHUSODQSRJUHNDSRVMHGSRWURQMDSRWURDSURILWSURSDJDQGD
SURSDVWSURUDXQUD]YRMSUHLFDUHNODPDUL]LNVOXEDVWUXQMDFLHI
WUJRYLQDWULWHYMHURYQLNYODVQLWYR
.DNRSUHLYMHWLRGSODHGRSODH"/MXGLODNHSRGQRVHVLURPDWYRQHJR
PRUDOQLQHUHGLFLQL]DP
1HLPDQMHMHSRHWDNVYDNRJUD]PLOMDQMD
6LURPDKMHQRXLGDQMXVYDJGMHVLJXUDQ
6LURPDQLPDVHQHPRHSRPRLWDNRGDVHXQLWHERJDWL
6LURPDWYRMHNRULMHQVYLK]DOD
6LURPDWYRQDVGRYRGLXQDMEOLLGRGLUVDLYRWRPLVYLMHWRPMHULYMHWLNDR
ERJDWDRELQR]QDLLYMHWLSUHNR]DPMHQLNDDXVOLMHGWRJDVHLYLLXPDQMH
UHDOQRPVYLMHWX
8ELMHGQRMVHXOLFLQHVUHDQHPRHVDNULWL
8VLURPDQRMNXLLERJMHJODGDQ
8YLMHNVHSRVWDYOMDSLWDQMHMHOLLVSUDYQRGDVXQHNLOMXGLYUORERJDWLDPQRJL
GUXJLYUORVLURPDQL"
9HOLNRMHERJDWVWYRL]YUJQXWRSRJLEOL



$NRSRVWRMLGRYROMQRQRYDFDVYUHWDNMHRELQRVUHWDQ
$NRVHLVSUDYQRSRQDDWHSUHPDQRYFXWUDWH]DYDPDSRSXWSRVOXQRJ
SVD
$NRHOLXSR]QDWLYULMHGQRVWQRYFDSRNXDMJDSRVXGLWL
%DQNDUMHRYMHNNRMLHYDPSRVXGLWLVYRMNLREUDQGRNVXQFHVMDDXRQRP
WUHQXWNXNDGDSRQHNLD]DKWLMHYDWHGDPXJDYUDWLWH

%RJYODGDQDQHEXDQRYDFQD]HPOML
HPXQRYDFXUXFLEH]XPQRM"
'REUHVXQDPMHUHHNRYLNRMHQHWNRL]GDQDEDQNXNRGNRMHQHPDRWYRUHQ
UDXQ
-HGLQRWRVHPRHUDGLWLEH]QRYFDVXGXJRYL0QRJLOMXGLNRULVWHQRYDFNRML
QHPDMX]DNXSRYLQXVWYDULNRMHQHWUHEDMXNDNRELWLPHLPSRQLUDOLOMXGLPD
NRMHQHYROH
1RYDFLOLKYDVXJODYQDVUHGVWYD]DJXHQMHRSHVORERGH
1RYDFMHLSDNQRYDF1DMYHLQDMMDLLQDMVDYUHQLMLJRVSRGDUQDVYLMHWX
1RYDFMHNRULMHQ]OD
1RYDFMHQRYLREOLNURSVWYD
1RYDFNRMLVHSRVMHGXMHVUHGVWYRMH]DVORERGXDRQDM]DNRMLPVHMXUL
VUHGVWYRMH]DURSVWYR
1RYDFPRHXLQLRYMHNDKUDEULPLVDPRSRX]GDQLP
1RYDFQHVPUGL
1RYDFVWYDUDQHNXYUVWXJDQJUHQR]QHRWXSMHORVWL
1RYDFYODGDVYLMHWRPSRSXWKDOXFLQDFLMH
1RYDFGDNDNRVDPSRVHELQLWDQHYULMHGL-HGLQDMHQMHJRYDYULMHGQRVWX
DVXNDGVHRGQMHJDGLMHOLPR
3RVWRMLVDPRMHGQDGUXWYHQDNODVDNRMDYLHRGERJDWLKPLVOLQDQRYDFDWR
VXVLURPDQL
6SRVREQRVWNRMDMHYHLQLOMXGLQDMELWQLMDMHVWVSRVREQRVWSODDQMD
6YDNRJRVSRGDUVWYRSRLYDQDNUHGLWQRPVXVWDYXWRMHVWQDSRJUHQRM
SUHWSRVWDYFLGDHGUXJLYUDWLWLSRVXHQQRYDF
6YHWRQDP]DLVWDNRULVWLPRHVHGRELWL]DPDORQRYDFD6DPRRQRWRQDP
QHWUHEDVWRMLSXQR
6YLMHWVHELQRVWLLIRUPDOQLKULWXDODVWYRULRMHQRYDFNRMLMHRYMHNXRWXHQR
ELHQMHJRYDUDGDLQMHJRYDSRVWRMDQMDLWRWXHELHQMLPHYODGDDRQPXVH
PROL

%RJYODGDQDQHEXDQRYDFQD]HPOML
HPXQRYDFXUXFLEH]XPQRM"
'REUHVXQDPMHUHHNRYLNRMHQHWNRL]GDQDEDQNXNRGNRMHQHPDRWYRUHQ
UDXQ
-HGLQRWRVHPRHUDGLWLEH]QRYFDVXGXJRYL0QRJLOMXGLNRULVWHQRYDFNRML
QHPDMX]DNXSRYLQXVWYDULNRMHQHWUHEDMXNDNRELWLPHLPSRQLUDOLOMXGLPD
NRMHQHYROH
1RYDFLOLKYDVXJODYQDVUHGVWYD]DJXHQMHRSHVORERGH
1RYDFMHLSDNQRYDF1DMYHLQDMMDLLQDMVDYUHQLMLJRVSRGDUQDVYLMHWX
1RYDFMHNRULMHQ]OD
1RYDFMHQRYLREOLNURSVWYD
1RYDFNRMLVHSRVMHGXMHVUHGVWYRMH]DVORERGXDRQDM]DNRMLPVHMXUL
VUHGVWYRMH]DURSVWYR
1RYDFPRHXLQLRYMHNDKUDEULPLVDPRSRX]GDQLP
1RYDFQHVPUGL
1RYDFVWYDUDQHNXYUVWXJDQJUHQR]QHRWXSMHORVWL
1RYDFYODGDVYLMHWRPSRSXWKDOXFLQDFLMH
1RYDFGDNDNRVDPSRVHELQLWDQHYULMHGL-HGLQDMHQMHJRYDYULMHGQRVWX
DVXNDGVHRGQMHJDGLMHOLPR
3RVWRMLVDPRMHGQDGUXWYHQDNODVDNRMDYLHRGERJDWLKPLVOLQDQRYDFDWR
VXVLURPDQL
6SRVREQRVWNRMDMHYHLQLOMXGLQDMELWQLMDMHVWVSRVREQRVWSODDQMD
6YDNRJRVSRGDUVWYRSRLYDQDNUHGLWQRPVXVWDYXWRMHVWQDSRJUHQRM
SUHWSRVWDYFLGDHGUXJLYUDWLWLSRVXHQQRYDF
6YHWRQDP]DLVWDNRULVWLPRHVHGRELWL]DPDORQRYDFD6DPRRQRWRQDP
QHWUHEDVWRMLSXQR
6YLMHWVHELQRVWLLIRUPDOQLKULWXDODVWYRULRMHQRYDFNRMLMHRYMHNXRWXHQR
ELHQMHJRYDUDGDLQMHJRYDSRVWRMDQMDLWRWXHELHQMLPHYODGDDRQPXVH
PROL

 NRSRVWRMLGRYROMQRQRYDFDVYUHWDNMHRELQRVUHWDQ
$
$NRVHLVSUDYQRSRQDDWHSUHPDQRYFXWUDWH]DYDPDSRSXWSRVOXQRJ
SVD
$NRHOLXSR]QDWLYULMHGQRVWQRYFDSRNXDMJDSRVXGLWL
%DQNDUMHRYMHNNRMLHYDPSRVXGLWLVYRMNLREUDQGRNVXQFHVMDDXRQRP
WUHQXWNXNDGDSRQHNLD]DKWLMHYDWHGDPXJDYUDWLWH






$NRSRVWRMLGRYROMQRQRYDFDVYUHWDNMHRELQRVUHWDQ
$NRVHLVSUDYQRSRQDDWHSUHPDQRYFXWUDWH]DYDPDSRSXWSRVOXQRJ
SVD
$NRHOLXSR]QDWLYULMHGQRVWQRYFDSRNXDMJDSRVXGLWL
%DQNDUMHRYMHNNRMLHYDPSRVXGLWLVYRMNLREUDQGRNVXQFHVMDDXRQRP
WUHQXWNXNDGDSRQHNLD]DKWLMHYDWHGDPXJDYUDWLWH

%RJYODGDQDQHEXDQRYDFQD]HPOML
HPXQRYDFXUXFLEH]XPQRM"
'REUHVXQDPMHUHHNRYLNRMHQHWNRL]GDQDEDQNXNRGNRMHQHPDRWYRUHQ
UDXQ
-HGLQRWRVHPRHUDGLWLEH]QRYFDVXGXJRYL0QRJLOMXGLNRULVWHQRYDFNRML
QHPDMX]DNXSRYLQXVWYDULNRMHQHWUHEDMXNDNRELWLPHLPSRQLUDOLOMXGLPD
NRMHQHYROH
1RYDFLOLKYDVXJODYQDVUHGVWYD]DJXHQMHRSHVORERGH
1RYDFMHLSDNQRYDF1DMYHLQDMMDLLQDMVDYUHQLMLJRVSRGDUQDVYLMHWX
1RYDFMHNRULMHQ]OD
1RYDFMHQRYLREOLNURSVWYD
1RYDFNRMLVHSRVMHGXMHVUHGVWYRMH]DVORERGXDRQDM]DNRMLPVHMXUL
VUHGVWYRMH]DURSVWYR
1RYDFPRHXLQLRYMHNDKUDEULPLVDPRSRX]GDQLP
1RYDFQHVPUGL
1RYDFVWYDUDQHNXYUVWXJDQJUHQR]QHRWXSMHORVWL
1RYDFYODGDVYLMHWRPSRSXWKDOXFLQDFLMH
1RYDFGDNDNRVDPSRVHELQLWDQHYULMHGL-HGLQDMHQMHJRYDYULMHGQRVWX
DVXNDGVHRGQMHJDGLMHOLPR
3RVWRMLVDPRMHGQDGUXWYHQDNODVDNRMDYLHRGERJDWLKPLVOLQDQRYDFDWR
VXVLURPDQL
6SRVREQRVWNRMDMHYHLQLOMXGLQDMELWQLMDMHVWVSRVREQRVWSODDQMD
6YDNRJRVSRGDUVWYRSRLYDQDNUHGLWQRPVXVWDYXWRMHVWQDSRJUHQRM
SUHWSRVWDYFLGDHGUXJLYUDWLWLSRVXHQQRYDF
6YHWRQDP]DLVWDNRULVWLPRHVHGRELWL]DPDORQRYDFD6DPRRQRWRQDP
QHWUHEDVWRMLSXQR
6YLMHWVHELQRVWLLIRUPDOQLKULWXDODVWYRULRMHQRYDFNRMLMHRYMHNXRWXHQR
ELHQMHJRYDUDGDLQMHJRYDSRVWRMDQMDLWRWXHELHQMLPHYODGDDRQPXVH
PROL

%RJYODGDQDQHEXDQRYDFQD]HPOML
HPXQRYDFXUXFLEH]XPQRM"
'REUHVXQDPMHUHHNRYLNRMHQHWNRL]GDQDEDQNXNRGNRMHQHPDRWYRUHQ
UDXQ
-HGLQRWRVHPRHUDGLWLEH]QRYFDVXGXJRYL0QRJLOMXGLNRULVWHQRYDFNRML
QHPDMX]DNXSRYLQXVWYDULNRMHQHWUHEDMXNDNRELWLPHLPSRQLUDOLOMXGLPD
NRMHQHYROH
1RYDFLOLKYDVXJODYQDVUHGVWYD]DJXHQMHRSHVORERGH
1RYDFMHLSDNQRYDF1DMYHLQDMMDLLQDMVDYUHQLMLJRVSRGDUQDVYLMHWX
1RYDFMHNRULMHQ]OD
1RYDFMHQRYLREOLNURSVWYD
1RYDFNRMLVHSRVMHGXMHVUHGVWYRMH]DVORERGXDRQDM]DNRMLPVHMXUL
VUHGVWYRMH]DURSVWYR
1RYDFPRHXLQLRYMHNDKUDEULPLVDPRSRX]GDQLP
1RYDFQHVPUGL
1RYDFVWYDUDQHNXYUVWXJDQJUHQR]QHRWXSMHORVWL
1RYDFYODGDVYLMHWRPSRSXWKDOXFLQDFLMH
1RYDFGDNDNRVDPSRVHELQLWDQHYULMHGL-HGLQDMHQMHJRYDYULMHGQRVWX
DVXNDGVHRGQMHJDGLMHOLPR
3RVWRMLVDPRMHGQDGUXWYHQDNODVDNRMDYLHRGERJDWLKPLVOLQDQRYDFDWR
VXVLURPDQL
6SRVREQRVWNRMDMHYHLQLOMXGLQDMELWQLMDMHVWVSRVREQRVWSODDQMD
6YDNRJRVSRGDUVWYRSRLYDQDNUHGLWQRPVXVWDYXWRMHVWQDSRJUHQRM
SUHWSRVWDYFLGDHGUXJLYUDWLWLSRVXHQQRYDF
6YHWRQDP]DLVWDNRULVWLPRHVHGRELWL]DPDORQRYDFD6DPRRQRWRQDP
QHWUHEDVWRMLSXQR
6YLMHWVHELQRVWLLIRUPDOQLKULWXDODVWYRULRMHQRYDFNRMLMHRYMHNXRWXHQR
ELHQMHJRYDUDGDLQMHJRYDSRVWRMDQMDLWRWXHELHQMLPHYODGDDRQPXVH
PROL

$NRSRVWRMLGRYROMQRQRYDFDVYUHWDNMHRELQRVUHWDQ
$NRVHLVSUDYQRSRQDDWHSUHPDQRYFXWUDWH]DYDPDSRSXWSRVOXQRJ
SVD
$NRHOLXSR]QDWLYULMHGQRVWQRYFDSRNXDMJDSRVXGLWL
%DQNDUMHRYMHNNRMLHYDPSRVXGLWLVYRMNLREUDQGRNVXQFHVMDDXRQRP
WUHQXWNXNDGDSRQHNLD]DKWLMHYDWHGDPXJDYUDWLWH



 NRQRYFHOMXELQLNDGLKGRVWDQHPD
7
=DQRYDFMHLERJDPRJXHNXSLWL=DQRYFHPVHQHVPLMHWUDWL7UHEDPXLL
XVXVUHW
=DSRVOHQLNXMHSODDWRMHGRPDRMLYRWLQMLKUDQD
RYMHNDQLWDQHLQLVYDGOMLYLMLPRGVSR]QDMHGDLPDGRYROMQRQRYFD]D
GREURJRGYMHWQLND
o=DRVLJXUDQMDMHYDQRGDMHVWUDKRGWHWHYHLRGYMHURMDWQRVWLGDHWHWD
QDVWDWL
p$NRQHWRPRHSRLQDRSDNRSRLHQDRSDNR$NRSRVWRMLPRJXQRVWGD
YLHVWYDULSRHQDRSDNRSRLHQDRSDNRRQDNRMDHSURX]URLWLQDMYHX
WHWX%H]RE]LUDWRSRORQDRSDNRYMHURMDWQRHVHEDWRLQLWLLVSUDYQLP
.DGVHJUHNDRWNULMHD]DWLPLVSUDYLXVWDQRYLWHVHGDMH]DSUDYRQD
SRHWNXVYHELORWRQR1DNRQWRVHLVSRVWDYLGDMHLVSUDYNDELODSRJUHQD
ELWHQHPRJXHL]YRUQXYHOLLQXYUDWLWLXMHGQDGEX%H]RE]LUDNDNDYELR
GRELYHQLUH]XOWDWXYLMHNHVHQHWNRQDLVSUHPDQGDJDSRJUHQR
LQWHUSUHWLUDNULYRWYRULLOLYMHUXMHGDMHGRELYHQSUHPDQMHJRYRMRPLOMHQRM
WHRULML
.DGJRGNRMDPHKDQLNDQDSUDYD]DNDHWRHVHGRJRGLWLXQDMQHSRYROMQLMH
PRJXHYULMHPH
0ROL%RMLEODJRVORY]DVYRMSRVDRDOLQHPRM]DKWLMHYDWLLGDJDRQXLQL
1DSUDYLWLSRVDRXPLUXMHVWGRELWDNYUHPHQD1HJDWLYQDRHNLYDQMDGDMX
QHJDWLYQHUH]XOWDWHXRVWDORPNDRLSR]LWLYQDRHNLYDQMD
3RVDRMHYLHRGQRYFD3RVDRNRMLGRQRVLVDPRQRYDFQLMHGREDUSRVDR
3RVWRMHWULYUVWHOMXGLRQLNRMLWLKRVMHGHLQHUDGHQLWDRQLNRMLJRYRUHR
UDGXLRQLNRMLUDGH
3RVWRMLWHQGHQFLMDGDRVREDNRMDVHODNWRYLPDGRJXUDODGRXWMHFDMQRJ
SRORDMDVYHVYRMHYULMHPHSURYRGLQDVDVWDQFLPDLXSRWSLVLYDQMXWXLK
UH]XOWDWDUDGD
3ULMHLOLNDVQLMHPRUDVH]ELWLQDMJRULPRJXLVWLFDMRNROQRVWL
6YHLGHQDRSDNRRGMHGQRP
6YHWRSRLQMHORH]DYUDYDMRORLMH
p8YLMHNMHSDUWQHUWDMNRMLJULMHL
p6YDNRLPDSODQNRMLQHSDOL
p$NRMHYLHRGMHGQHRVREHRGJRYRUQR]DSRJUHNXWUDLWHVHRQDQHYLQD
NRMDVHXSUDYLOXQHPRHEUDQLWL
o6DYSRVMHGMHSRVXHQRGVXGELQH

7NRQRYFHOMXELQLNDGLKGRVWDQHPD
=DQRYDFMHLERJDPRJXHNXSLWL=DQRYFHPVHQHVPLMHWUDWL7UHEDPXLL
XVXVUHW
=DSRVOHQLNXMHSODDWRMHGRPDRMLYRWLQMLKUDQD
RYMHNDQLWDQHLQLVYDGOMLYLMLPRGVSR]QDMHGDLPDGRYROMQRQRYFD]D
GREURJRGYMHWQLND
o=DRVLJXUDQMDMHYDQRGDMHVWUDKRGWHWHYHLRGYMHURMDWQRVWLGDHWHWD
QDVWDWL
p$NRQHWRPRHSRLQDRSDNRSRLHQDRSDNR$NRSRVWRMLPRJXQRVWGD
YLHVWYDULSRHQDRSDNRSRLHQDRSDNRRQDNRMDHSURX]URLWLQDMYHX
WHWX%H]RE]LUDWRSRORQDRSDNRYMHURMDWQRHVHEDWRLQLWLLVSUDYQLP
.DGVHJUHNDRWNULMHD]DWLPLVSUDYLXVWDQRYLWHVHGDMH]DSUDYRQD
SRHWNXVYHELORWRQR1DNRQWRVHLVSRVWDYLGDMHLVSUDYNDELODSRJUHQD
ELWHQHPRJXHL]YRUQXYHOLLQXYUDWLWLXMHGQDGEX%H]RE]LUDNDNDYELR
GRELYHQLUH]XOWDWXYLMHNHVHQHWNRQDLVSUHPDQGDJDSRJUHQR
LQWHUSUHWLUDNULYRWYRULLOLYMHUXMHGDMHGRELYHQSUHPDQMHJRYRMRPLOMHQRM
WHRULML
.DGJRGNRMDPHKDQLNDQDSUDYD]DNDHWRHVHGRJRGLWLXQDMQHSRYROMQLMH
PRJXHYULMHPH
0ROL%RMLEODJRVORY]DVYRMSRVDRDOLQHPRM]DKWLMHYDWLLGDJDRQXLQL
1DSUDYLWLSRVDRXPLUXMHVWGRELWDNYUHPHQD1HJDWLYQDRHNLYDQMDGDMX
QHJDWLYQHUH]XOWDWHXRVWDORPNDRLSR]LWLYQDRHNLYDQMD
3RVDRMHYLHRGQRYFD3RVDRNRMLGRQRVLVDPRQRYDFQLMHGREDUSRVDR
3RVWRMHWULYUVWHOMXGLRQLNRMLWLKRVMHGHLQHUDGHQLWDRQLNRMLJRYRUHR
UDGXLRQLNRMLUDGH
3RVWRMLWHQGHQFLMDGDRVREDNRMDVHODNWRYLPDGRJXUDODGRXWMHFDMQRJ
SRORDMDVYHVYRMHYULMHPHSURYRGLQDVDVWDQFLPDLXSRWSLVLYDQMXWXLK
UH]XOWDWDUDGD
3ULMHLOLNDVQLMHPRUDVH]ELWLQDMJRULPRJXLVWLFDMRNROQRVWL
6YHLGHQDRSDNRRGMHGQRP
6YHWRSRLQMHORH]DYUDYDMRORLMH
p8YLMHNMHSDUWQHUWDMNRMLJULMHL
p6YDNRLPDSODQNRMLQHSDOL
p$NRMHYLHRGMHGQHRVREHRGJRYRUQR]DSRJUHNXWUDLWHVHRQDQHYLQD
NRMDVHXSUDYLOXQHPRHEUDQLWL
o6DYSRVMHGMHSRVXHQRGVXGELQH





 NRQRYFHOMXELQLNDGLKGRVWDQHPD
7
=DQRYDFMHLERJDPRJXHNXSLWL=DQRYFHPVHQHVPLMHWUDWL7UHEDPXLL
XVXVUHW
=DSRVOHQLNXMHSODDWRMHGRPDRMLYRWLQMLKUDQD
RYMHNDQLWDQHLQLVYDGOMLYLMLPRGVSR]QDMHGDLPDGRYROMQRQRYFD]D
GREURJRGYMHWQLND
o=DRVLJXUDQMDMHYDQRGDMHVWUDKRGWHWHYHLRGYMHURMDWQRVWLGDHWHWD
QDVWDWL
p$NRQHWRPRHSRLQDRSDNRSRLHQDRSDNR$NRSRVWRMLPRJXQRVWGD
YLHVWYDULSRHQDRSDNRSRLHQDRSDNRRQDNRMDHSURX]URLWLQDMYHX
WHWX%H]RE]LUDWRSRORQDRSDNRYMHURMDWQRHVHEDWRLQLWLLVSUDYQLP
.DGVHJUHNDRWNULMHD]DWLPLVSUDYLXVWDQRYLWHVHGDMH]DSUDYRQD
SRHWNXVYHELORWRQR1DNRQWRVHLVSRVWDYLGDMHLVSUDYNDELODSRJUHQD
ELWHQHPRJXHL]YRUQXYHOLLQXYUDWLWLXMHGQDGEX%H]RE]LUDNDNDYELR
GRELYHQLUH]XOWDWXYLMHNHVHQHWNRQDLVSUHPDQGDJDSRJUHQR
LQWHUSUHWLUDNULYRWYRULLOLYMHUXMHGDMHGRELYHQSUHPDQMHJRYRMRPLOMHQRM
WHRULML
.DGJRGNRMDPHKDQLNDQDSUDYD]DNDHWRHVHGRJRGLWLXQDMQHSRYROMQLMH
PRJXHYULMHPH
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1DMYHHSUL]QDQMHGXJXMHPRRQLPDNRMLSURWHVWLUDMXSURWLYQHSUDYGH
1HSUDYGDL]D]LYDQHSUDYGXQDVLOMHUDDQDVLOMHP
1HSUDYGHVHQHWROMHSHVYODGDYDMXGREURLQVWYLPDQHJRWRVHL]UDYQDYDMX
XSRUQRXX]DMDPQHPUQMH
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QLVXQLWDSUHPDRYRP
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7HNRMHELWLXVWDQMXSRGQRVLWLQHSUDYGXXYDWLWDMQXLGREURUDVSRODJDWL
VYRMLPVORERGQLPYUHPHQRP
7NRRODNRSULKYDDQHSUDYGXLVDPMHQDQRVL8EH]GDQXQHSUDYGHXYLMHNVH
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3UDYHGQLFLREHDYDMXPDORDLQHPQRJR]OLREHDYDMXSUHYLHDQHLQH
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SUDYHGQLFL
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VXFL
o9HLVDP]QDN]DSDUDJUDIHL]JOHGDNDRVSUDYD]DPXHQMH
p1D]HPOMLQHPDSUDYHGQLNDNRMLLQHLGREURQHELQLNDGVDJULMHLR
3UDYHGQLFLREHDYDMXPDORDLQHPQRJR]OLREHDYDMXSUHYLHDQHLQH
QLWD
3UDYHGQLNUD]XPLMHSUDYRPDOHQLKDQDURGVHYHVHOLNDGVHPQRH
SUDYHGQLFL
p1DMYHLQHSULMDWHOMSUDYDMHVWSULYLOHJLMD

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=
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=DNRQLVXXYLMHNNRULVQLRQLPDNRMLLPDMXDWHWQLRQLPDNRMLQHPDMXQLWD
=DNRQLWUHEDMXELWLMHGQDNL]DVYHLNDGWLWHLNDGNDQMDYDMX
p%ROMHGDVHQHSUDYGHGRJDDMXQHJRGDVHQDQHSUDYHGDQQDLQSRSUDYOMDMX
,VWLQLWLMXQDFLSRYLMHVWLQLVXELOLYHOLNLRVYDMDLYHRQLNRMLVXVHERULOLSURWLY
QHSUDYGH
1DMYHDMHRSDVQRVW]DOMXGHXQMLKRYXPHXVREQXRGQRVXGDGUXJRPHQH
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1DMYHHSUL]QDQMHGXJXMHPRRQLPDNRMLSURWHVWLUDMXSURWLYQHSUDYGH
1HSUDYGDL]D]LYDQHSUDYGXQDVLOMHUDDQDVLOMHP
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XSRUQRXX]DMDPQHPUQMH
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7HNRMHELWLXVWDQMXSRGQRVLWLQHSUDYGXXYDWLWDMQXLGREURUDVSRODJDWL
VYRMLPVORERGQLPYUHPHQRP
7NRRODNRSULKYDDQHSUDYGXLVDPMHQDQRVL8EH]GDQXQHSUDYGHXYLMHNVH
QDOD]LQDMYHDEULJDRNRSULYLGDSUDYD8QHSUDYHGQRXUHHQRPGUXWYX
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=DNRQYLGLVUGLWRJDVUGLWLQHYLGL]DNRQD
=DNRQLVXXYLMHNNRULVQLRQLPDNRMLLPDMXDWHWQLRQLPDNRMLQHPDMXQLWD
=DNRQLWUHEDMXELWLMHGQDNL]DVYHLNDGWLWHLNDGNDQMDYDMX
p%ROMHGDVHQHSUDYGHGRJDDMXQHJRGDVHQDQHSUDYHGDQQDLQSRSUDYOMDMX
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QHSUDYGH
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1HSUDYGDL]D]LYDQHSUDYGXQDVLOMHUDDQDVLOMHP
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XSRUQRXX]DMDPQHPUQMH
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QLVXQLWDSUHPDRYRP
6YRMVWYRMHYHOLNRJGXKDSUH]LUDWLQHSUDYGH
7HNRMHELWLXVWDQMXSRGQRVLWLQHSUDYGXXYDWLWDMQXLGREURUDVSRODJDWL
VYRMLPVORERGQLPYUHPHQRP
7NRRODNRSULKYDDQHSUDYGXLVDPMHQDQRVL8EH]GDQXQHSUDYGHXYLMHNVH
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RYMHNSDWL

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p
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VXFL
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p1D]HPOMLQHPDSUDYHGQLNDNRMLLQHLGREURQHELQLNDGVDJULMHLR
3UDYHGQLFLREHDYDMXPDORDLQHPQRJR]OLREHDYDMXSUHYLHDQHLQH
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SUDYHGQLFL
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VXFL
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=DNRQYLGLVUGLWRJDVUGLWLQHYLGL]DNRQD
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=DNRQLWUHEDMXELWLMHGQDNL]DVYHLNDGWLWHLNDGNDQMDYDMX
p%ROMHGDVHQHSUDYGHGRJDDMXQHJRGDVHQDQHSUDYHGDQQDLQSRSUDYOMDMX
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1HSUDYGDL]D]LYDQHSUDYGXQDVLOMHUDDQDVLOMHP
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XSRUQRXX]DMDPQHPUQMH
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7HNRMHELWLXVWDQMXSRGQRVLWLQHSUDYGXXYDWLWDMQXLGREURUDVSRODJDWL
VYRMLPVORERGQLPYUHPHQRP
7NRRODNRSULKYDDQHSUDYGXLVDPMHQDQRVL8EH]GDQXQHSUDYGHXYLMHNVH
QDOD]LQDMYHDEULJDRNRSULYLGDSUDYD8QHSUDYHGQRXUHHQRPGUXWYX
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3
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SURLWDOLWDNRYLGXKRYLYRHWLMHNRPVYRJUDGQRJLLYRWQRJYLMHND
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p
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=DNRQMDHJDMHQDMYHHEH]DNRQMH
GHPRNUDFLMDGUDYDGXPDQGLNWDWXUDWLUDQLMDRSR]LFLMD
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p$NRSUHGVWDYQLFLRYHGUDYHQDSUDYHQHWRJOXSRLPHNDRQMHQJUDDQLQ
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LPQHWNRRGUDYQLPSRVORYLPDNDHWRVHWRPHQHWLH"PRHPR
RHNLYDWLGDVHGUDYLVSUHPD]OR'HPRNUDFLMDLQH]DYLVQRVWSUHGVWDYOMDMX
NRPSOHPHQWDUQHLQHRGYRMLYHVWYDUQRVWLL]JXELWLSUYX]QDLORELL]JXELWL
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]DVOXLOL
'HPRNUDFLMDMHXPLMHHGDVHQDURGVYHDQRYDUDXLPHQDURGD
'HPRNUDFLMDQLMHSLWDQMHVYUVLVKRGQRVWLYHPRUDOD
'HPRNUDFLMDSRLYDQDWULQDHODQDVORERGLVDYMHVWLQDVORERGLJRYRUDLQD
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'HPRNUDFLMDRQDNRNDNRMHMDYLGLPPRUDQDMVODELMHP]DMDPLWLLVWHSULOLNH
NDRLQDMMDHP
'HPRNUDWVNDVYLMHVWJUDDQDXVSLMHYDVDPRXGUXWYXXNRPQDVYLP
]QDDMQLPSRGUXMLPDYULMHGHVORERGQDYODVWLWDRGJRYRUQRVWLGUXWYHQD
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p'UDYDELVHSUYHQVWYHQRWUHEDODVNUELWLRVLURPDQLPD%RJDWLVHQDDORVW
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'UDYDMHL]YDQUHGQDPMHUDSURWLYNDRVD'UDYDMHSRMDYOMLYDQMH%RJD
'UDYDNRMDHOL]GUDYRGUXWYRPRUDXORLWLSXQRYLHUDGLNDOQLKPMHUDX
SRGUXMXVRFLRHNRQRPVNLKUHIRUPLDNRHOLVRFLMDOQREODJRVWDQMHVYRMHJ
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LPQHWNRRGUDYQLPSRVORYLPDNDHWRVHWRPHQHWLH"PRHPR
RHNLYDWLGDVHGUDYLVSUHPD]OR'HPRNUDFLMDLQH]DYLVQRVWSUHGVWDYOMDMX
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p'UDYDELVHSUYHQVWYHQRWUHEDODVNUELWLRVLURPDQLPD%RJDWLVHQDDORVW
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=
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SURLWDOLWDNRYLGXKRYLYRHWLMHNRPVYRJUDGQRJLLYRWQRJYLMHND





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=
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SURLWDOLWDNRYLGXKRYLYRHWLMHNRPVYRJUDGQRJLLYRWQRJYLMHND



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3RYLMHVWQLMHKHJHORYVNRQDVWDMDQMHRQDVHQHPRHXVSRUHGLWLVULMHNRPNRMD
SUHGVRERPQRVLGRJDDMHLQMLKRYHRVWDWNHLVWRPEU]LQRPLLVWLPVPMHURP
2QRWRQD]LYDPRSRYLMHXVDVWRMLVHEDXUD]QROLNRVWLVWUXMDQMD
3RYLMHVWQLMHQLWDGUXJRQHVOLNDRVYDMDQMDL]UDEOMLYDQMDQDVLOMDL
SRGUHLYDQMD
3RYLMHVWQLMHQLWDGUXJRQHJRMDGQRRJOHGDORQDLKYODVWLWLKEULJD
3RYLMHVWVHSRSXWNDNYRJLGLRWDPHKDQLNLSRQDYOMD
3RYLMHVWVORERGHMHVWSRYLMHVWSURWXUMHMD
3RYLMHVWVYLMHWDMHQDSUHGRYDQMHXVYLMHVWLRVORERGL
3RYLMHVWVYLMHWDMHVDPRELRJUDILMDYHOLNLKOMXGL
3RYMHVQLDUMHXQDWUDJRNUHQXWSURURN3RYMHVQLDULVXUDNRYLPHX
DNDGHPLFLPD2QLXQDWUDNHLGXQDSULMHG
3RYMHVQLDUL]QDMXNROLNRVHMXQDNLKGMHODWHPHOMLQDQHGRVWDWNXDOWHUQDWLYD
6WRJDSRYLMHVQDLVWLQDQDQHNLQDLQVOLLREODFLPDNRMLVHWHNXGDOMLQL
REOLNXMX
6YMHWVNDMHSRYLMHVWEHVFLOMQROXWDQMHQL]SRUD]DLUD]RDUHQMD
6YMHWVNDMHSRYLMHVW]ELURQRJDWRVHPRJORVSULMHLWL
7DPRJGMHSUHVWDMHSRYLMHVWSRLQMXOHJHQGH
7NRHOLSURVXGLWLVNXHQRVWVYRMHGRPRYLQHQHNDSXWXMH7NRHOLSURVXGLWL
VNXHQRVWVYRJYUHPHQDQHNDVWXGLUDSRYLMHVW
8LVNXVWYRSRYLMHVWLVSDGDL]DERUDYQRVWQDVSUDPLVNXVWYD
=DGDDMHSRYLMHVWLGDSULNDHSRMDYOMLYDQMHWRMHVWSRVWHSHQRVWYDUDQMHELD
LMDHSOHPHQLWDRVWYDUHQMDLXDVQHJUR]RWHELWLSUHGPHWRPQDHJD
JODYQRJD]DGDWND7UDJWRJDMHWRVWYRUHQMHPRJORRVWDYLWLQDGMHYLDQVNRP
SODQHWXWDNRERJDWLPREOLFLPDLYRWDELRMHMHGYD]QDWQLMLQRWRJDRVWDYOMD
]HFNDGSURWULOLYDGRP

 RYMHNSRGQRVLEH]WHWHVDPRRGUHHQXPMHUXNXOWXUH

-HGLQLVPLVDR]DNXOWXUXMHVWLVSXQMHQMHRYMHNDNDRYUORSRVHEQHLQDGDUHQH
MHGLQVWYHQHLYRWLQMHGUXWYHQRJRVDPOMHQLND

2.8/785,
o6YDNLQHNXOWXUDQRYMHNMHNDULNDWXUDVDPRJDVHEH
pRYMHNNRMLELPRJDRLYMHWLVDPEH]WXHOMXGVNHNXOWXUHWDNRVHPXQR
PRH]DPLVOLWLNDRLRYMHNNRMLELVDPVHEHVWYRULRNRMLELELRVDPVHEL
RFHPLPDWHURP

 .8/785,
2
o6YDNLQHNXOWXUDQRYMHNMHNDULNDWXUDVDPRJDVHEH
pRYMHNNRMLELPRJDRLYMHWLVDPEH]WXHOMXGVNHNXOWXUHWDNRVHPXQR
PRH]DPLVOLWLNDRLRYMHNNRMLELVDPVHEHVWYRULRNRMLELELRVDPVHEL
RFHPLPDWHURP

RYMHNSRGQRVLEH]WHWHVDPRRGUHHQXPMHUXNXOWXUH
-HGLQLVPLVDR]DNXOWXUXMHVWLVSXQMHQMHRYMHNDNDRYUORSRVHEQHLQDGDUHQH
MHGLQVWYHQHLYRWLQMHGUXWYHQRJRVDPOMHQLND

3RYLMHVWQLMHKHJHORYVNRQDVWDMDQMHRQDVHQHPRHXVSRUHGLWLVULMHNRPNRMD
SUHGVRERPQRVLGRJDDMHLQMLKRYHRVWDWNHLVWRPEU]LQRPLLVWLPVPMHURP
2QRWRQD]LYDPRSRYLMHXVDVWRMLVHEDXUD]QROLNRVWLVWUXMDQMD
3RYLMHVWQLMHQLWDGUXJRQHVOLNDRVYDMDQMDL]UDEOMLYDQMDQDVLOMDL
SRGUHLYDQMD
3RYLMHVWQLMHQLWDGUXJRQHJRMDGQRRJOHGDORQDLKYODVWLWLKEULJD
3RYLMHVWVHSRSXWNDNYRJLGLRWDPHKDQLNLSRQDYOMD
3RYLMHVWVORERGHMHVWSRYLMHVWSURWXUMHMD
3RYLMHVWVYLMHWDMHQDSUHGRYDQMHXVYLMHVWLRVORERGL
3RYLMHVWVYLMHWDMHVDPRELRJUDILMDYHOLNLKOMXGL
3RYMHVQLDUMHXQDWUDJRNUHQXWSURURN3RYMHVQLDULVXUDNRYLPHX
DNDGHPLFLPD2QLXQDWUDNHLGXQDSULMHG
3RYMHVQLDUL]QDMXNROLNRVHMXQDNLKGMHODWHPHOMLQDQHGRVWDWNXDOWHUQDWLYD
6WRJDSRYLMHVQDLVWLQDQDQHNLQDLQVOLLREODFLPDNRMLVHWHNXGDOMLQL
REOLNXMX
6YMHWVNDMHSRYLMHVWEHVFLOMQROXWDQMHQL]SRUD]DLUD]RDUHQMD
6YMHWVNDMHSRYLMHVW]ELURQRJDWRVHPRJORVSULMHLWL
7DPRJGMHSUHVWDMHSRYLMHVWSRLQMXOHJHQGH
7NRHOLSURVXGLWLVNXHQRVWVYRMHGRPRYLQHQHNDSXWXMH7NRHOLSURVXGLWL
VNXHQRVWVYRJYUHPHQDQHNDVWXGLUDSRYLMHVW
8LVNXVWYRSRYLMHVWLVSDGDL]DERUDYQRVWQDVSUDPLVNXVWYD
=DGDDMHSRYLMHVWLGDSULNDHSRMDYOMLYDQMHWRMHVWSRVWHSHQRVWYDUDQMHELD
LMDHSOHPHQLWDRVWYDUHQMDLXDVQHJUR]RWHELWLSUHGPHWRPQDHJD
JODYQRJD]DGDWND7UDJWRJDMHWRVWYRUHQMHPRJORRVWDYLWLQDGMHYLDQVNRP
SODQHWXWDNRERJDWLPREOLFLPDLYRWDELRMHMHGYD]QDWQLMLQRWRJDRVWDYOMD
]HFNDGSURWULOLYDGRP






3RYLMHVWQLMHKHJHORYVNRQDVWDMDQMHRQDVHQHPRHXVSRUHGLWLVULMHNRPNRMD
SUHGVRERPQRVLGRJDDMHLQMLKRYHRVWDWNHLVWRPEU]LQRPLLVWLPVPMHURP
2QRWRQD]LYDPRSRYLMHXVDVWRMLVHEDXUD]QROLNRVWLVWUXMDQMD
3RYLMHVWQLMHQLWDGUXJRQHVOLNDRVYDMDQMDL]UDEOMLYDQMDQDVLOMDL
SRGUHLYDQMD
3RYLMHVWQLMHQLWDGUXJRQHJRMDGQRRJOHGDORQDLKYODVWLWLKEULJD
3RYLMHVWVHSRSXWNDNYRJLGLRWDPHKDQLNLSRQDYOMD
3RYLMHVWVORERGHMHVWSRYLMHVWSURWXUMHMD
3RYLMHVWVYLMHWDMHQDSUHGRYDQMHXVYLMHVWLRVORERGL
3RYLMHVWVYLMHWDMHVDPRELRJUDILMDYHOLNLKOMXGL
3RYMHVQLDUMHXQDWUDJRNUHQXWSURURN3RYMHVQLDULVXUDNRYLPHX
DNDGHPLFLPD2QLXQDWUDNHLGXQDSULMHG
3RYMHVQLDUL]QDMXNROLNRVHMXQDNLKGMHODWHPHOMLQDQHGRVWDWNXDOWHUQDWLYD
6WRJDSRYLMHVQDLVWLQDQDQHNLQDLQVOLLREODFLPDNRMLVHWHNXGDOMLQL
REOLNXMX
6YMHWVNDMHSRYLMHVWEHVFLOMQROXWDQMHQL]SRUD]DLUD]RDUHQMD
6YMHWVNDMHSRYLMHVW]ELURQRJDWRVHPRJORVSULMHLWL
7DPRJGMHSUHVWDMHSRYLMHVWSRLQMXOHJHQGH
7NRHOLSURVXGLWLVNXHQRVWVYRMHGRPRYLQHQHNDSXWXMH7NRHOLSURVXGLWL
VNXHQRVWVYRJYUHPHQDQHNDVWXGLUDSRYLMHVW
8LVNXVWYRSRYLMHVWLVSDGDL]DERUDYQRVWQDVSUDPLVNXVWYD
=DGDDMHSRYLMHVWLGDSULNDHSRMDYOMLYDQMHWRMHVWSRVWHSHQRVWYDUDQMHELD
LMDHSOHPHQLWDRVWYDUHQMDLXDVQHJUR]RWHELWLSUHGPHWRPQDHJD
JODYQRJD]DGDWND7UDJWRJDMHWRVWYRUHQMHPRJORRVWDYLWLQDGMHYLDQVNRP
SODQHWXWDNRERJDWLPREOLFLPDLYRWDELRMHMHGYD]QDWQLMLQRWRJDRVWDYOMD
]HFNDGSURWULOLYDGRP

RYMHNSRGQRVLEH]WHWHVDPRRGUHHQXPMHUXNXOWXUH
-HGLQLVPLVDR]DNXOWXUXMHVWLVSXQMHQMHRYMHNDNDRYUORSRVHEQHLQDGDUHQH
MHGLQVWYHQHLYRWLQMHGUXWYHQRJRVDPOMHQLND

2.8/785,
o6YDNLQHNXOWXUDQRYMHNMHNDULNDWXUDVDPRJDVHEH
pRYMHNNRMLELPRJDRLYMHWLVDPEH]WXHOMXGVNHNXOWXUHWDNRVHPXQR
PRH]DPLVOLWLNDRLRYMHNNRMLELVDPVHEHVWYRULRNRMLELELRVDPVHEL
RFHPLPDWHURP

 .8/785,
2
o6YDNLQHNXOWXUDQRYMHNMHNDULNDWXUDVDPRJDVHEH
pRYMHNNRMLELPRJDRLYMHWLVDPEH]WXHOMXGVNHNXOWXUHWDNRVHPXQR
PRH]DPLVOLWLNDRLRYMHNNRMLELVDPVHEHVWYRULRNRMLELELRVDPVHEL
RFHPLPDWHURP

RYMHNSRGQRVLEH]WHWHVDPRRGUHHQXPMHUXNXOWXUH
-HGLQLVPLVDR]DNXOWXUXMHVWLVSXQMHQMHRYMHNDNDRYUORSRVHEQHLQDGDUHQH
MHGLQVWYHQHLYRWLQMHGUXWYHQRJRVDPOMHQLND

3RYLMHVWQLMHKHJHORYVNRQDVWDMDQMHRQDVHQHPRHXVSRUHGLWLVULMHNRPNRMD
SUHGVRERPQRVLGRJDDMHLQMLKRYHRVWDWNHLVWRPEU]LQRPLLVWLPVPMHURP
2QRWRQD]LYDPRSRYLMHXVDVWRMLVHEDXUD]QROLNRVWLVWUXMDQMD
3RYLMHVWQLMHQLWDGUXJRQHVOLNDRVYDMDQMDL]UDEOMLYDQMDQDVLOMDL
SRGUHLYDQMD
3RYLMHVWQLMHQLWDGUXJRQHJRMDGQRRJOHGDORQDLKYODVWLWLKEULJD
3RYLMHVWVHSRSXWNDNYRJLGLRWDPHKDQLNLSRQDYOMD
3RYLMHVWVORERGHMHVWSRYLMHVWSURWXUMHMD
3RYLMHVWVYLMHWDMHQDSUHGRYDQMHXVYLMHVWLRVORERGL
3RYLMHVWVYLMHWDMHVDPRELRJUDILMDYHOLNLKOMXGL
3RYMHVQLDUMHXQDWUDJRNUHQXWSURURN3RYMHVQLDULVXUDNRYLPHX
DNDGHPLFLPD2QLXQDWUDNHLGXQDSULMHG
3RYMHVQLDUL]QDMXNROLNRVHMXQDNLKGMHODWHPHOMLQDQHGRVWDWNXDOWHUQDWLYD
6WRJDSRYLMHVQDLVWLQDQDQHNLQDLQVOLLREODFLPDNRMLVHWHNXGDOMLQL
REOLNXMX
6YMHWVNDMHSRYLMHVWEHVFLOMQROXWDQMHQL]SRUD]DLUD]RDUHQMD
6YMHWVNDMHSRYLMHVW]ELURQRJDWRVHPRJORVSULMHLWL
7DPRJGMHSUHVWDMHSRYLMHVWSRLQMXOHJHQGH
7NRHOLSURVXGLWLVNXHQRVWVYRMHGRPRYLQHQHNDSXWXMH7NRHOLSURVXGLWL
VNXHQRVWVYRJYUHPHQDQHNDVWXGLUDSRYLMHVW
8LVNXVWYRSRYLMHVWLVSDGDL]DERUDYQRVWQDVSUDPLVNXVWYD
=DGDDMHSRYLMHVWLGDSULNDHSRMDYOMLYDQMHWRMHVWSRVWHSHQRVWYDUDQMHELD
LMDHSOHPHQLWDRVWYDUHQMDLXDVQHJUR]RWHELWLSUHGPHWRPQDHJD
JODYQRJD]DGDWND7UDJWRJDMHWRVWYRUHQMHPRJORRVWDYLWLQDGMHYLDQVNRP
SODQHWXWDNRERJDWLPREOLFLPDLYRWDELRMHMHGYD]QDWQLMLQRWRJDRVWDYOMD
]HFNDGSURWULOLYDGRP



.DGQHNDNXOWXUDLVFUSL]HPOMDQHVRNRYHWUHEDMHPLMHQMDWL
.XOWXUDMHRQRWRRVWDQHNDGDVHVYH]DERUDYL
.XOWXUDMHGQHQDFLMHMHRJOHGDORXNRMHPVHRGUD]XMHQMH]LQDVYLMHVW
YMHURYDQMHLWUDGLFLMD8NUDWNRWRMHNOMXSRPRXNRMHJDVHPRJXRWYRULWL
YUDWDVYLMHVWLMHGQRJQDURGDLQMHJRYLKLQVWLWXFLMD
.XOWXUDNDRQDLQLYOMHQMDMHPRGDQDMYMHURGRVWRMQLMDSROLWLND

3LVDFQDMYHLGLRVYRJDYUHPHQDSURYHGHXLWDQMXGDELPRJDRSLVDWL
RYMHNSUHYUQHSRODNQMLQLFHGDELQDSLVDRMHGQXNQMLJX
3LVDFMHXYLMHNL]YDQ]DNRQDXVYLPGUXWYLPDLSRGELORNRMLPLGHRORNLP
]QDNRP2QMHYMHLWLQH]DGRYROMQLNYMHQLRSRUEHQMDN 8SLWQRMHWDNYR
JOHGLWH2VLPWRJDSRVWRMHLLGHRORNLSLVFLLOLRSHUDWHULVXVWDYDSD
3LVDFELWUHEDRVWYDUDWLQHWRHELWLWDNRQDSLVDQRGDPRHSRVWDWLGLR
LVNXVWDYDQMHJRYLKLWDODFD

.XOWXUDPRHL]UDVWLLSURFYMHWDWLVDPRL]LYRWD

1DMYHLMHXVSMHKSLVFDDNRSRWLHQDUD]PLOMDQMHRQHNRMLVXVSRVREQLGD
UD]PLOMDMX

.XOWXUDVOXLGUXWYXNDR]DWLWD

.XOWXUDQLMHQDGRPMHVWDNQHJRNOMXLYRWD
.XOWXUD]DKWLMHYDGDVHOMHSRWDXGUXLVLVWLQRP
.XOWXUHVHQLNDGDQHUD]YLMDMXDNXPXODFLMRPWUDGLFLRQDOQLKYULMHGQRVWL
SREMHGDXYLMHNSULSDGDRQLPNRMLVHQDVWRMHRVORERGLWLWHUHWDWUDGLFLMHSUHPD
QRYRPSRQDDQMXGUXWYD
8QDMEROMHPVOXDMXMHNXOWXUDXSXWD]DKDUPRQL]LUDQMHQDLKSRWUHED
8WYRUHYLQLVDPHNXOWXUHLPDVWUDQLKSXNRWLQD

.DGDSLVFXSRQHVWDQHGDKDUHHQLFHQHHSRVWDWLNUDHYHGXH
p'REURPSLVFX QH WUHEDRGYMHWQLND
SLVDFWHNVWSLVDQMHNQMLHYQLNVDWLUDGLOHWDQWSMHVQLNSRH]LMD
OLWHUDWXUDNQMLJDSULMHYRGLDXWRELRJUDILMDNULWLDUNULWLNDL]GDYD
2.1-,(91267,

8VSRQMHNXOWXUHSRODJDQSDGVWUP
LYDNXOWXUDREXKYDDVDYLYRW6YHWRLYRWVWYDUDUDGLLYRWDWRMH
NXOWXUD

LYDNXOWXUDREXKYDDVDYLYRW6YHWRLYRWVWYDUDUDGLLYRWDWRMH
NXOWXUD
8VSRQMHNXOWXUHSRODJDQSDGVWUP
8WYRUHYLQLVDPHNXOWXUHLPDVWUDQLKSXNRWLQD

2.1-,(91267,

8QDMEROMHPVOXDMXMHNXOWXUDXSXWD]DKDUPRQL]LUDQMHQDLKSRWUHED

SLVDFWHNVWSLVDQMHNQMLHYQLNVDWLUDGLOHWDQWSMHVQLNSRH]LMD
OLWHUDWXUDNQMLJDSULMHYRGLDXWRELRJUDILMDNULWLDUNULWLNDL]GDYD
p'REURPSLVFX QH WUHEDRGYMHWQLND
.DGDSLVFXSRQHVWDQHGDKDUHHQLFHQHHSRVWDWLNUDHYHGXH
1DMYHLMHXVSMHKSLVFDDNRSRWLHQDUD]PLOMDQMHRQHNRMLVXVSRVREQLGD
UD]PLOMDMX
3LVDFELWUHEDRVWYDUDWLQHWRHELWLWDNRQDSLVDQRGDPRHSRVWDWLGLR
LVNXVWDYDQMHJRYLKLWDODFD
3LVDFMHXYLMHNL]YDQ]DNRQDXVYLPGUXWYLPDLSRGELORNRMLPLGHRORNLP
]QDNRP2QMHYMHLWLQH]DGRYROMQLNYMHQLRSRUEHQMDN 8SLWQRMHWDNYR
JOHGLWH2VLPWRJDSRVWRMHLLGHRORNLSLVFLLOLRSHUDWHULVXVWDYDSD
3LVDFQDMYHLGLRVYRJDYUHPHQDSURYHGHXLWDQMXGDELPRJDRSLVDWL
RYMHNSUHYUQHSRODNQMLQLFHGDELQDSLVDRMHGQXNQMLJX

.XOWXUHVHQLNDGDQHUD]YLMDMXDNXPXODFLMRPWUDGLFLRQDOQLKYULMHGQRVWL
SREMHGDXYLMHNSULSDGDRQLPNRMLVHQDVWRMHRVORERGLWLWHUHWDWUDGLFLMHSUHPD
QRYRPSRQDDQMXGUXWYD
.XOWXUD]DKWLMHYDGDVHOMHSRWDXGUXLVLVWLQRP
.XOWXUDVOXLGUXWYXNDR]DWLWD
.XOWXUDQLMHQDGRPMHVWDNQHJRNOMXLYRWD
.XOWXUDPRHL]UDVWLLSURFYMHWDWLVDPRL]LYRWD
.XOWXUDNDRQDLQLYOMHQMDMHPRGDQDMYMHURGRVWRMQLMDSROLWLND
.XOWXUDMHGQHQDFLMHMHRJOHGDORXNRMHPVHRGUD]XMHQMH]LQDVYLMHVW
YMHURYDQMHLWUDGLFLMD8NUDWNRWRMHNOMXSRPRXNRMHJDVHPRJXRWYRULWL
YUDWDVYLMHVWLMHGQRJQDURGDLQMHJRYLKLQVWLWXFLMD
.XOWXUDMHRQRWRRVWDQHNDGDVHVYH]DERUDYL
.DGQHNDNXOWXUDLVFUSL]HPOMDQHVRNRYHWUHEDMHPLMHQMDWL





.DGQHNDNXOWXUDLVFUSL]HPOMDQHVRNRYHWUHEDMHPLMHQMDWL
.XOWXUDMHRQRWRRVWDQHNDGDVHVYH]DERUDYL
.XOWXUDMHGQHQDFLMHMHRJOHGDORXNRMHPVHRGUD]XMHQMH]LQDVYLMHVW
YMHURYDQMHLWUDGLFLMD8NUDWNRWRMHNOMXSRPRXNRMHJDVHPRJXRWYRULWL
YUDWDVYLMHVWLMHGQRJQDURGDLQMHJRYLKLQVWLWXFLMD
.XOWXUDNDRQDLQLYOMHQMDMHPRGDQDMYMHURGRVWRMQLMDSROLWLND

3LVDFQDMYHLGLRVYRJDYUHPHQDSURYHGHXLWDQMXGDELPRJDRSLVDWL
RYMHNSUHYUQHSRODNQMLQLFHGDELQDSLVDRMHGQXNQMLJX
3LVDFMHXYLMHNL]YDQ]DNRQDXVYLPGUXWYLPDLSRGELORNRMLPLGHRORNLP
]QDNRP2QMHYMHLWLQH]DGRYROMQLNYMHQLRSRUEHQMDN 8SLWQRMHWDNYR
JOHGLWH2VLPWRJDSRVWRMHLLGHRORNLSLVFLLOLRSHUDWHULVXVWDYDSD
3LVDFELWUHEDRVWYDUDWLQHWRHELWLWDNRQDSLVDQRGDPRHSRVWDWLGLR
LVNXVWDYDQMHJRYLKLWDODFD

.XOWXUDPRHL]UDVWLLSURFYMHWDWLVDPRL]LYRWD

1DMYHLMHXVSMHKSLVFDDNRSRWLHQDUD]PLOMDQMHRQHNRMLVXVSRVREQLGD
UD]PLOMDMX

.XOWXUDVOXLGUXWYXNDR]DWLWD

.XOWXUDQLMHQDGRPMHVWDNQHJRNOMXLYRWD
.XOWXUD]DKWLMHYDGDVHOMHSRWDXGUXLVLVWLQRP
.XOWXUHVHQLNDGDQHUD]YLMDMXDNXPXODFLMRPWUDGLFLRQDOQLKYULMHGQRVWL
SREMHGDXYLMHNSULSDGDRQLPNRMLVHQDVWRMHRVORERGLWLWHUHWDWUDGLFLMHSUHPD
QRYRPSRQDDQMXGUXWYD
8QDMEROMHPVOXDMXMHNXOWXUDXSXWD]DKDUPRQL]LUDQMHQDLKSRWUHED
8WYRUHYLQLVDPHNXOWXUHLPDVWUDQLKSXNRWLQD

.DGDSLVFXSRQHVWDQHGDKDUHHQLFHQHHSRVWDWLNUDHYHGXH
p'REURPSLVFX QH WUHEDRGYMHWQLND
SLVDFWHNVWSLVDQMHNQMLHYQLNVDWLUDGLOHWDQWSMHVQLNSRH]LMD
OLWHUDWXUDNQMLJDSULMHYRGLDXWRELRJUDILMDNULWLDUNULWLNDL]GDYD
2.1-,(91267,

8VSRQMHNXOWXUHSRODJDQSDGVWUP
LYDNXOWXUDREXKYDDVDYLYRW6YHWRLYRWVWYDUDUDGLLYRWDWRMH
NXOWXUD

LYDNXOWXUDREXKYDDVDYLYRW6YHWRLYRWVWYDUDUDGLLYRWDWRMH
NXOWXUD
8VSRQMHNXOWXUHSRODJDQSDGVWUP
8WYRUHYLQLVDPHNXOWXUHLPDVWUDQLKSXNRWLQD

2.1-,(91267,

8QDMEROMHPVOXDMXMHNXOWXUDXSXWD]DKDUPRQL]LUDQMHQDLKSRWUHED

SLVDFWHNVWSLVDQMHNQMLHYQLNVDWLUDGLOHWDQWSMHVQLNSRH]LMD
OLWHUDWXUDNQMLJDSULMHYRGLDXWRELRJUDILMDNULWLDUNULWLNDL]GDYD
p'REURPSLVFX QH WUHEDRGYMHWQLND
.DGDSLVFXSRQHVWDQHGDKDUHHQLFHQHHSRVWDWLNUDHYHGXH
1DMYHLMHXVSMHKSLVFDDNRSRWLHQDUD]PLOMDQMHRQHNRMLVXVSRVREQLGD
UD]PLOMDMX
3LVDFELWUHEDRVWYDUDWLQHWRHELWLWDNRQDSLVDQRGDPRHSRVWDWLGLR
LVNXVWDYDQMHJRYLKLWDODFD
3LVDFMHXYLMHNL]YDQ]DNRQDXVYLPGUXWYLPDLSRGELORNRMLPLGHRORNLP
]QDNRP2QMHYMHLWLQH]DGRYROMQLNYMHQLRSRUEHQMDN 8SLWQRMHWDNYR
JOHGLWH2VLPWRJDSRVWRMHLLGHRORNLSLVFLLOLRSHUDWHULVXVWDYDSD
3LVDFQDMYHLGLRVYRJDYUHPHQDSURYHGHXLWDQMXGDELPRJDRSLVDWL
RYMHNSUHYUQHSRODNQMLQLFHGDELQDSLVDRMHGQXNQMLJX

.XOWXUHVHQLNDGDQHUD]YLMDMXDNXPXODFLMRPWUDGLFLRQDOQLKYULMHGQRVWL
SREMHGDXYLMHNSULSDGDRQLPNRMLVHQDVWRMHRVORERGLWLWHUHWDWUDGLFLMHSUHPD
QRYRPSRQDDQMXGUXWYD
.XOWXUD]DKWLMHYDGDVHOMHSRWDXGUXLVLVWLQRP
.XOWXUDVOXLGUXWYXNDR]DWLWD
.XOWXUDQLMHQDGRPMHVWDNQHJRNOMXLYRWD
.XOWXUDPRHL]UDVWLLSURFYMHWDWLVDPRL]LYRWD
.XOWXUDNDRQDLQLYOMHQMDMHPRGDQDMYMHURGRVWRMQLMDSROLWLND
.XOWXUDMHGQHQDFLMHMHRJOHGDORXNRMHPVHRGUD]XMHQMH]LQDVYLMHVW
YMHURYDQMHLWUDGLFLMD8NUDWNRWRMHNOMXSRPRXNRMHJDVHPRJXRWYRULWL
YUDWDVYLMHVWLMHGQRJQDURGDLQMHJRYLKLQVWLWXFLMD
.XOWXUDMHRQRWRRVWDQHNDGDVHVYH]DERUDYL
.DGQHNDNXOWXUDLVFUSL]HPOMDQHVRNRYHWUHEDMHPLMHQMDWL





3LVDFQLMHVWURM]DSURL]YRGQMX]DQLPOMLYLKSULDRQMHLYRYMHNNRMLRVMHD
SDWQMHEOLQMLKNDRVYRMXSDWQMXSUREOHPHGUXJLKOMXGLNDRVYRMRVREQL
SUREOHP
7HRUHWVNLSLVDFGREUHNQMLJHWUHEDRELRVWDWLDQRQLPDQMHUGLYOMHQMHSULSDGD
GMHOXDQHSLVFX
9HLQDSLVDFDVWYDUDMXULMHLDOLQHLPLVOL
o7HNVWQLMHVDYUHQNDGDVHQLWDYLHQHPRHGRGDWLYHNDGDVHQLWDYLH
QHPRHL]RVWDYLWL
p3LVDWLPLVOLMHVYDNDNRELOMHQHJRVDPRPLVOLWLPLVOL
/DNRQDSLVDQRDWHNRLWDQRLREUDWQR
2ORYRMHYMHUQLSUDWLODFRORYNHRYMHNQHPRHELWLQHVUHWDQGRNSLH
NQMLJX
RYMHNXMHODNHSLVDWLOLMHSRQHJRVHL]UDDYDWLWRQR
'REUDVHNQMLJDSLHL]VUFD
.DGDQHELKSLVDRMRELKYLHSRYUHLYDRGUXJH0RHQHWNRPLVOLWLNULYRD
SLVDWLVDYUHQRLVWRWDNRNDRWRPRHPLVOLWLLVSUDYQRXQXWDUMHGQRJ
NRQYHQFLRQDOQRJVLVWHPDDSLVDWLYHRPDVODER
2ORYRMHXVYLMHWXL]PLMHQLORYLHVWYDULQHJR]ODWRDXVODJDUVNRPVDQGXNX
YLHQHJRXSXFL
2QRWRVHXVPHQRL]UHNQHPRUDELWLSRVYHHQRVDGDQMRVWLMHGQRP
WUHQXWNXRQRWRVHQDSLHQHNDMHQDPLMHQMHQRGDOMLQLEXGXQRVWL
3LVDQMHMHNQMLJDMHGLQR]ORGMHORJGMHVHSRLQLWHOMWUXGLRVWDYLWLWUDJRYH
3LVDQMHVHSRQHNDG]ORXSRWUHEOMDYDXIXQNFLMLSURSDJDQGHDXFLOMXUD]DUDQMD
NULWLNRJPLOMHQMDRQRVOXL]DVWYDUDQMHREUD]DFDSRGUHLYDQMDXPDL
QDLQDQMLKRYRJWUDMQRJXVSDYOMLYDQMD]DJOXSOMLYDQMDLVWYDUDQMDRYLVQRVWLWH
QDNUDMXJXELWNDVSRVREQRVWLSRYMHUHQMDXYODVWLWHRLLPRVXHQMD
3LVDWLMHOLMHSRMHUXVHELVDGULREMHUDGRVWLVDPRJRYRULWLLJRYRULWL
PQRWYX
3LVDWL]QDLVXGLWLVDPRPHVHEL
3LWDVHRYMHNNDGDYHSLHNRPHSLH"
6SLVDQMHPNRPXQLNDFLMDVHPRHRVORERGLWLYUHPHQDLPLQXORLVNXVWYR
VYDNHLQGLYLGXHVHQDJRPLODYDXNROHNWLYQXPHPRULMX6DSRMDYRP
HOHNWURQLNHVDPRJXQRXGDVHVDXYDMXVOLNHL]YXFLGDVHSUHQHVXX
LVWRPWUHQXWNXQDELORNRMXWRNX]HPDOMVNHNXJOHVYDNRRJUDQLHQMH
YUHPHQDLSURVWRUDLH]DYD
7DNRMHMHGQRVWDYQRQDSLVDWLVYRMHXVSRPHQHDNRVHQHPDGREURSDPHQMH

3LVDFQLMHVWURM]DSURL]YRGQMX]DQLPOMLYLKSULDRQMHLYRYMHNNRMLRVMHD
SDWQMHEOLQMLKNDRVYRMXSDWQMXSUREOHPHGUXJLKOMXGLNDRVYRMRVREQL
SUREOHP
7HRUHWVNLSLVDFGREUHNQMLJHWUHEDRELRVWDWLDQRQLPDQMHUGLYOMHQMHSULSDGD
GMHOXDQHSLVFX
9HLQDSLVDFDVWYDUDMXULMHLDOLQHLPLVOL
o7HNVWQLMHVDYUHQNDGDVHQLWDYLHQHPRHGRGDWLYHNDGDVHQLWDYLH
QHPRHL]RVWDYLWL
p3LVDWLPLVOLMHVYDNDNRELOMHQHJRVDPRPLVOLWLPLVOL
/DNRQDSLVDQRDWHNRLWDQRLREUDWQR
2ORYRMHYMHUQLSUDWLODFRORYNHRYMHNQHPRHELWLQHVUHWDQGRNSLH
NQMLJX
RYMHNXMHODNHSLVDWLOLMHSRQHJRVHL]UDDYDWLWRQR
'REUDVHNQMLJDSLHL]VUFD
.DGDQHELKSLVDRMRELKYLHSRYUHLYDRGUXJH0RHQHWNRPLVOLWLNULYRD
SLVDWLVDYUHQRLVWRWDNRNDRWRPRHPLVOLWLLVSUDYQRXQXWDUMHGQRJ
NRQYHQFLRQDOQRJVLVWHPDDSLVDWLYHRPDVODER
2ORYRMHXVYLMHWXL]PLMHQLORYLHVWYDULQHJR]ODWRDXVODJDUVNRPVDQGXNX
YLHQHJRXSXFL
2QRWRVHXVPHQRL]UHNQHPRUDELWLSRVYHHQRVDGDQMRVWLMHGQRP
WUHQXWNXRQRWRVHQDSLHQHNDMHQDPLMHQMHQRGDOMLQLEXGXQRVWL
3LVDQMHMHNQMLJDMHGLQR]ORGMHORJGMHVHSRLQLWHOMWUXGLRVWDYLWLWUDJRYH
3LVDQMHVHSRQHNDG]ORXSRWUHEOMDYDXIXQNFLMLSURSDJDQGHDXFLOMXUD]DUDQMD
NULWLNRJPLOMHQMDRQRVOXL]DVWYDUDQMHREUD]DFDSRGUHLYDQMDXPDL
QDLQDQMLKRYRJWUDMQRJXVSDYOMLYDQMD]DJOXSOMLYDQMDLVWYDUDQMDRYLVQRVWLWH
QDNUDMXJXELWNDVSRVREQRVWLSRYMHUHQMDXYODVWLWHRLLPRVXHQMD
3LVDWLMHOLMHSRMHUXVHELVDGULREMHUDGRVWLVDPRJRYRULWLLJRYRULWL
PQRWYX
3LVDWL]QDLVXGLWLVDPRPHVHEL
3LWDVHRYMHNNDGDYHSLHNRPHSLH"
6SLVDQMHPNRPXQLNDFLMDVHPRHRVORERGLWLYUHPHQDLPLQXORLVNXVWYR
VYDNHLQGLYLGXHVHQDJRPLODYDXNROHNWLYQXPHPRULMX6DSRMDYRP
HOHNWURQLNHVDPRJXQRXGDVHVDXYDMXVOLNHL]YXFLGDVHSUHQHVXX
LVWRPWUHQXWNXQDELORNRMXWRNX]HPDOMVNHNXJOHVYDNRRJUDQLHQMH
YUHPHQDLSURVWRUDLH]DYD
7DNRMHMHGQRVWDYQRQDSLVDWLVYRMHXVSRPHQHDNRVHQHPDGREURSDPHQMH






3LVDFQLMHVWURM]DSURL]YRGQMX]DQLPOMLYLKSULDRQMHLYRYMHNNRMLRVMHD
SDWQMHEOLQMLKNDRVYRMXSDWQMXSUREOHPHGUXJLKOMXGLNDRVYRMRVREQL
SUREOHP
7HRUHWVNLSLVDFGREUHNQMLJHWUHEDRELRVWDWLDQRQLPDQMHUGLYOMHQMHSULSDGD
GMHOXDQHSLVFX
9HLQDSLVDFDVWYDUDMXULMHLDOLQHLPLVOL
o7HNVWQLMHVDYUHQNDGDVHQLWDYLHQHPRHGRGDWLYHNDGDVHQLWDYLH
QHPRHL]RVWDYLWL
p3LVDWLPLVOLMHVYDNDNRELOMHQHJRVDPRPLVOLWLPLVOL
/DNRQDSLVDQRDWHNRLWDQRLREUDWQR
2ORYRMHYMHUQLSUDWLODFRORYNHRYMHNQHPRHELWLQHVUHWDQGRNSLH
NQMLJX
RYMHNXMHODNHSLVDWLOLMHSRQHJRVHL]UDDYDWLWRQR
'REUDVHNQMLJDSLHL]VUFD
.DGDQHELKSLVDRMRELKYLHSRYUHLYDRGUXJH0RHQHWNRPLVOLWLNULYRD
SLVDWLVDYUHQRLVWRWDNRNDRWRPRHPLVOLWLLVSUDYQRXQXWDUMHGQRJ
NRQYHQFLRQDOQRJVLVWHPDDSLVDWLYHRPDVODER
2ORYRMHXVYLMHWXL]PLMHQLORYLHVWYDULQHJR]ODWRDXVODJDUVNRPVDQGXNX
YLHQHJRXSXFL
2QRWRVHXVPHQRL]UHNQHPRUDELWLSRVYHHQRVDGDQMRVWLMHGQRP
WUHQXWNXRQRWRVHQDSLHQHNDMHQDPLMHQMHQRGDOMLQLEXGXQRVWL
3LVDQMHMHNQMLJDMHGLQR]ORGMHORJGMHVHSRLQLWHOMWUXGLRVWDYLWLWUDJRYH
3LVDQMHVHSRQHNDG]ORXSRWUHEOMDYDXIXQNFLMLSURSDJDQGHDXFLOMXUD]DUDQMD
NULWLNRJPLOMHQMDRQRVOXL]DVWYDUDQMHREUD]DFDSRGUHLYDQMDXPDL
QDLQDQMLKRYRJWUDMQRJXVSDYOMLYDQMD]DJOXSOMLYDQMDLVWYDUDQMDRYLVQRVWLWH
QDNUDMXJXELWNDVSRVREQRVWLSRYMHUHQMDXYODVWLWHRLLPRVXHQMD
3LVDWLMHOLMHSRMHUXVHELVDGULREMHUDGRVWLVDPRJRYRULWLLJRYRULWL
PQRWYX
3LVDWL]QDLVXGLWLVDPRPHVHEL
3LWDVHRYMHNNDGDYHSLHNRPHSLH"
6SLVDQMHPNRPXQLNDFLMDVHPRHRVORERGLWLYUHPHQDLPLQXORLVNXVWYR
VYDNHLQGLYLGXHVHQDJRPLODYDXNROHNWLYQXPHPRULMX6DSRMDYRP
HOHNWURQLNHVDPRJXQRXGDVHVDXYDMXVOLNHL]YXFLGDVHSUHQHVXX
LVWRPWUHQXWNXQDELORNRMXWRNX]HPDOMVNHNXJOHVYDNRRJUDQLHQMH
YUHPHQDLSURVWRUDLH]DYD
7DNRMHMHGQRVWDYQRQDSLVDWLVYRMHXVSRPHQHDNRVHQHPDGREURSDPHQMH

3LVDFQLMHVWURM]DSURL]YRGQMX]DQLPOMLYLKSULDRQMHLYRYMHNNRMLRVMHD
SDWQMHEOLQMLKNDRVYRMXSDWQMXSUREOHPHGUXJLKOMXGLNDRVYRMRVREQL
SUREOHP
7HRUHWVNLSLVDFGREUHNQMLJHWUHEDRELRVWDWLDQRQLPDQMHUGLYOMHQMHSULSDGD
GMHOXDQHSLVFX
9HLQDSLVDFDVWYDUDMXULMHLDOLQHLPLVOL
o7HNVWQLMHVDYUHQNDGDVHQLWDYLHQHPRHGRGDWLYHNDGDVHQLWDYLH
QHPRHL]RVWDYLWL
p3LVDWLPLVOLMHVYDNDNRELOMHQHJRVDPRPLVOLWLPLVOL
/DNRQDSLVDQRDWHNRLWDQRLREUDWQR
2ORYRMHYMHUQLSUDWLODFRORYNHRYMHNQHPRHELWLQHVUHWDQGRNSLH
NQMLJX
RYMHNXMHODNHSLVDWLOLMHSRQHJRVHL]UDDYDWLWRQR
'REUDVHNQMLJDSLHL]VUFD
.DGDQHELKSLVDRMRELKYLHSRYUHLYDRGUXJH0RHQHWNRPLVOLWLNULYRD
SLVDWLVDYUHQRLVWRWDNRNDRWRPRHPLVOLWLLVSUDYQRXQXWDUMHGQRJ
NRQYHQFLRQDOQRJVLVWHPDDSLVDWLYHRPDVODER
2ORYRMHXVYLMHWXL]PLMHQLORYLHVWYDULQHJR]ODWRDXVODJDUVNRPVDQGXNX
YLHQHJRXSXFL
2QRWRVHXVPHQRL]UHNQHPRUDELWLSRVYHHQRVDGDQMRVWLMHGQRP
WUHQXWNXRQRWRVHQDSLHQHNDMHQDPLMHQMHQRGDOMLQLEXGXQRVWL
3LVDQMHMHNQMLJDMHGLQR]ORGMHORJGMHVHSRLQLWHOMWUXGLRVWDYLWLWUDJRYH
3LVDQMHVHSRQHNDG]ORXSRWUHEOMDYDXIXQNFLMLSURSDJDQGHDXFLOMXUD]DUDQMD
NULWLNRJPLOMHQMDRQRVOXL]DVWYDUDQMHREUD]DFDSRGUHLYDQMDXPDL
QDLQDQMLKRYRJWUDMQRJXVSDYOMLYDQMD]DJOXSOMLYDQMDLVWYDUDQMDRYLVQRVWLWH
QDNUDMXJXELWNDVSRVREQRVWLSRYMHUHQMDXYODVWLWHRLLPRVXHQMD
3LVDWLMHOLMHSRMHUXVHELVDGULREMHUDGRVWLVDPRJRYRULWLLJRYRULWL
PQRWYX
3LVDWL]QDLVXGLWLVDPRPHVHEL
3LWDVHRYMHNNDGDYHSLHNRPHSLH"
6SLVDQMHPNRPXQLNDFLMDVHPRHRVORERGLWLYUHPHQDLPLQXORLVNXVWYR
VYDNHLQGLYLGXHVHQDJRPLODYDXNROHNWLYQXPHPRULMX6DSRMDYRP
HOHNWURQLNHVDPRJXQRXGDVHVDXYDMXVOLNHL]YXFLGDVHSUHQHVXX
LVWRPWUHQXWNXQDELORNRMXWRNX]HPDOMVNHNXJOHVYDNRRJUDQLHQMH
YUHPHQDLSURVWRUDLH]DYD
7DNRMHMHGQRVWDYQRQDSLVDWLVYRMHXVSRPHQHDNRVHQHPDGREURSDPHQMH



6UHWQLL]DGRYROMQLOMXGLQHSLXQLNDNRLOLYHRPDNUDWNR
=DSLVXMSHURLWLQWDSOXJRYLVXGXKD
$NRKRHSLVDWL]DVYDYUHPHQDEXGLNUDWDN
p$QJDLUDQNQMLHYQLNYMHUXMHGDMHOLWHUDWXUDLVWLQLWRXWRLWHDNRWDNR
QHWRMRXRSHSRVWRML
,VWLQLWLNQMLHYQLFLVXJULQMDVDYMHVWLRYMHDQVWYD
.QMLHYQLNPRUD]QDWLRWYRUHQRJRYRULWLRLQMHQLFDPDLVWLQXPDNDNRJRUND
RQDELOD
0LVOLPGDMHNQMLHYQLNW]YVORERGQLNQMLHYQLNMHGQDRGSRVOMHGQMLKXWYUGD
VORERGH
3UYRWRSUDYLNQMLHYQLNLQLMHVXPQMDWLXYODVWLWXHJ]LVWHQFLMX
p)LQDVDWLUDMHQHVSRUQRRQDLMDMHSRUXJDSRYH]DQDVWDNRPDOR]OREHLV
WROLNRXYMHUHQMDGDQDVPMHKWMHUDLRQHQDNRMHVHRGQRVL
6DWLUDPRUDLVNRSDWLWRMHSDWHWLND]DNRSDOD6DWLUDQLMHQHSULMDWHOMYUORJ
VYLMHWDYH]DKWMHY]DLVWLP
6DWLULDUMHSRYULMHHQLGHDOLVWRQHOLGREDUVYLMHWDOLVYLMHWMHORLVDGDVH
RQERULSURWLYORHJD
6DWLULDUQLMHVLJXUDQ]DVYRMLYRWMHUGDMHLVWLQXQDYLGMHOR
o%LWLGLOHWDQW]QDLELWLQHGRVWRMDQVYRMLK]DPLVOLDOLSRQRVDQQDQMLK
p$NRSMHVQLNHOLGMHORYDWLSROLWLNLPRUDVHSUHGDWLQHNRMVWUDQFLDLPWR
XLQLL]JXEOMHQMHNDRSMHVQLN
1DLQDMEROMLLQWXLWLYQLGLMDJQRVWLDULSMHVQLFLRGXYLMHNVXXND]LYDOLQDWR
GDMHRYMHNGXHYQREROHVWDQLGDMHWRRGXYLMHNELRDOLDQWURSROR]L
SVLKLMDWULLLVWUDLYDLHYROXFLMHSMHVQLNHQHVKYDDMXR]ELOMQRWHQDGDOMH
LJQRULUDMXLQGLFLMHNRMHLPJOHGDMXXOLFH
1HEHVNHHVHVYMHWLOMNHXJDVLWLVSRVOMHGQMLPSMHVQLNRP
1LWNRQLMHELRYHOLNLSMHVQLNDGDQLMHELRYHOLNLILOR]RI
3MHVQLFLGRSLUXJGMHVXQDQH]UDNHQHPRJX
3MHVQLFLVXXHQMHXVYLMHWX
3MHVQLFLVXSURURFLNRMLQDPSULDMXRPRJXHP
3MHVQLFLPDMHWRWDGRSXWHQR
3MHVQLNDGMHODQHSREROMDYDMXDOLLQHQHWRSXQRELWQLMHRQDPLMHQMDMX
3MHVQLNDGMHODVWYDUDMXPDJLQLSURVWRUXNRMHPVHVSDMDLQDHQHVSRMLYRD
QHPRJXHSRVWDMHPRJXH
3MHVQLNDGMHODVXXYLMHNVDPRHNVSHGLFLMD]DLVWLQRP

6UHWQLL]DGRYROMQLOMXGLQHSLXQLNDNRLOLYHRPDNUDWNR
=DSLVXMSHURLWLQWDSOXJRYLVXGXKD
$NRKRHSLVDWL]DVYDYUHPHQDEXGLNUDWDN
p$QJDLUDQNQMLHYQLNYMHUXMHGDMHOLWHUDWXUDLVWLQLWRXWRLWHDNRWDNR
QHWRMRXRSHSRVWRML
,VWLQLWLNQMLHYQLFLVXJULQMDVDYMHVWLRYMHDQVWYD
.QMLHYQLNPRUD]QDWLRWYRUHQRJRYRULWLRLQMHQLFDPDLVWLQXPDNDNRJRUND
RQDELOD
0LVOLPGDMHNQMLHYQLNW]YVORERGQLNQMLHYQLNMHGQDRGSRVOMHGQMLKXWYUGD
VORERGH
3UYRWRSUDYLNQMLHYQLNLQLMHVXPQMDWLXYODVWLWXHJ]LVWHQFLMX
p)LQDVDWLUDMHQHVSRUQRRQDLMDMHSRUXJDSRYH]DQDVWDNRPDOR]OREHLV
WROLNRXYMHUHQMDGDQDVPMHKWMHUDLRQHQDNRMHVHRGQRVL
6DWLUDPRUDLVNRSDWLWRMHSDWHWLND]DNRSDOD6DWLUDQLMHQHSULMDWHOMYUORJ
VYLMHWDYH]DKWMHY]DLVWLP
6DWLULDUMHSRYULMHHQLGHDOLVWRQHOLGREDUVYLMHWDOLVYLMHWMHORLVDGDVH
RQERULSURWLYORHJD
6DWLULDUQLMHVLJXUDQ]DVYRMLYRWMHUGDMHLVWLQXQDYLGMHOR
o%LWLGLOHWDQW]QDLELWLQHGRVWRMDQVYRMLK]DPLVOLDOLSRQRVDQQDQMLK
p$NRSMHVQLNHOLGMHORYDWLSROLWLNLPRUDVHSUHGDWLQHNRMVWUDQFLDLPWR
XLQLL]JXEOMHQMHNDRSMHVQLN
1DLQDMEROMLLQWXLWLYQLGLMDJQRVWLDULSMHVQLFLRGXYLMHNVXXND]LYDOLQDWR
GDMHRYMHNGXHYQREROHVWDQLGDMHWRRGXYLMHNELRDOLDQWURSROR]L
SVLKLMDWULLLVWUDLYDLHYROXFLMHSMHVQLNHQHVKYDDMXR]ELOMQRWHQDGDOMH
LJQRULUDMXLQGLFLMHNRMHLPJOHGDMXXOLFH
1HEHVNHHVHVYMHWLOMNHXJDVLWLVSRVOMHGQMLPSMHVQLNRP
1LWNRQLMHELRYHOLNLSMHVQLNDGDQLMHELRYHOLNLILOR]RI
3MHVQLFLGRSLUXJGMHVXQDQH]UDNHQHPRJX
3MHVQLFLVXXHQMHXVYLMHWX
3MHVQLFLVXSURURFLNRMLQDPSULDMXRPRJXHP
3MHVQLFLPDMHWRWDGRSXWHQR
3MHVQLNDGMHODQHSREROMDYDMXDOLLQHQHWRSXQRELWQLMHRQDPLMHQMDMX
3MHVQLNDGMHODVWYDUDMXPDJLQLSURVWRUXNRMHPVHVSDMDLQDHQHVSRMLYRD
QHPRJXHSRVWDMHPRJXH
3MHVQLNDGMHODVXXYLMHNVDPRHNVSHGLFLMD]DLVWLQRP





6UHWQLL]DGRYROMQLOMXGLQHSLXQLNDNRLOLYHRPDNUDWNR
=DSLVXMSHURLWLQWDSOXJRYLVXGXKD
$NRKRHSLVDWL]DVYDYUHPHQDEXGLNUDWDN
p$QJDLUDQNQMLHYQLNYMHUXMHGDMHOLWHUDWXUDLVWLQLWRXWRLWHDNRWDNR
QHWRMRXRSHSRVWRML
,VWLQLWLNQMLHYQLFLVXJULQMDVDYMHVWLRYMHDQVWYD
.QMLHYQLNPRUD]QDWLRWYRUHQRJRYRULWLRLQMHQLFDPDLVWLQXPDNDNRJRUND
RQDELOD
0LVOLPGDMHNQMLHYQLNW]YVORERGQLNQMLHYQLNMHGQDRGSRVOMHGQMLKXWYUGD
VORERGH
3UYRWRSUDYLNQMLHYQLNLQLMHVXPQMDWLXYODVWLWXHJ]LVWHQFLMX
p)LQDVDWLUDMHQHVSRUQRRQDLMDMHSRUXJDSRYH]DQDVWDNRPDOR]OREHLV
WROLNRXYMHUHQMDGDQDVPMHKWMHUDLRQHQDNRMHVHRGQRVL
6DWLUDPRUDLVNRSDWLWRMHSDWHWLND]DNRSDOD6DWLUDQLMHQHSULMDWHOMYUORJ
VYLMHWDYH]DKWMHY]DLVWLP
6DWLULDUMHSRYULMHHQLGHDOLVWRQHOLGREDUVYLMHWDOLVYLMHWMHORLVDGDVH
RQERULSURWLYORHJD
6DWLULDUQLMHVLJXUDQ]DVYRMLYRWMHUGDMHLVWLQXQDYLGMHOR
o%LWLGLOHWDQW]QDLELWLQHGRVWRMDQVYRMLK]DPLVOLDOLSRQRVDQQDQMLK
p$NRSMHVQLNHOLGMHORYDWLSROLWLNLPRUDVHSUHGDWLQHNRMVWUDQFLDLPWR
XLQLL]JXEOMHQMHNDRSMHVQLN
1DLQDMEROMLLQWXLWLYQLGLMDJQRVWLDULSMHVQLFLRGXYLMHNVXXND]LYDOLQDWR
GDMHRYMHNGXHYQREROHVWDQLGDMHWRRGXYLMHNELRDOLDQWURSROR]L
SVLKLMDWULLLVWUDLYDLHYROXFLMHSMHVQLNHQHVKYDDMXR]ELOMQRWHQDGDOMH
LJQRULUDMXLQGLFLMHNRMHLPJOHGDMXXOLFH
1HEHVNHHVHVYMHWLOMNHXJDVLWLVSRVOMHGQMLPSMHVQLNRP
1LWNRQLMHELRYHOLNLSMHVQLNDGDQLMHELRYHOLNLILOR]RI
3MHVQLFLGRSLUXJGMHVXQDQH]UDNHQHPRJX
3MHVQLFLVXXHQMHXVYLMHWX
3MHVQLFLVXSURURFLNRMLQDPSULDMXRPRJXHP
3MHVQLFLPDMHWRWDGRSXWHQR
3MHVQLNDGMHODQHSREROMDYDMXDOLLQHQHWRSXQRELWQLMHRQDPLMHQMDMX
3MHVQLNDGMHODVWYDUDMXPDJLQLSURVWRUXNRMHPVHVSDMDLQDHQHVSRMLYRD
QHPRJXHSRVWDMHPRJXH
3MHVQLNDGMHODVXXYLMHNVDPRHNVSHGLFLMD]DLVWLQRP



6UHWQLL]DGRYROMQLOMXGLQHSLXQLNDNRLOLYHRPDNUDWNR
=DSLVXMSHURLWLQWDSOXJRYLVXGXKD
$NRKRHSLVDWL]DVYDYUHPHQDEXGLNUDWDN
p$QJDLUDQNQMLHYQLNYMHUXMHGDMHOLWHUDWXUDLVWLQLWRXWRLWHDNRWDNR
QHWRMRXRSHSRVWRML
,VWLQLWLNQMLHYQLFLVXJULQMDVDYMHVWLRYMHDQVWYD
.QMLHYQLNPRUD]QDWLRWYRUHQRJRYRULWLRLQMHQLFDPDLVWLQXPDNDNRJRUND
RQDELOD
0LVOLPGDMHNQMLHYQLNW]YVORERGQLNQMLHYQLNMHGQDRGSRVOMHGQMLKXWYUGD
VORERGH
3UYRWRSUDYLNQMLHYQLNLQLMHVXPQMDWLXYODVWLWXHJ]LVWHQFLMX
p)LQDVDWLUDMHQHVSRUQRRQDLMDMHSRUXJDSRYH]DQDVWDNRPDOR]OREHLV
WROLNRXYMHUHQMDGDQDVPMHKWMHUDLRQHQDNRMHVHRGQRVL
6DWLUDPRUDLVNRSDWLWRMHSDWHWLND]DNRSDOD6DWLUDQLMHQHSULMDWHOMYUORJ
VYLMHWDYH]DKWMHY]DLVWLP
6DWLULDUMHSRYULMHHQLGHDOLVWRQHOLGREDUVYLMHWDOLVYLMHWMHORLVDGDVH
RQERULSURWLYORHJD
6DWLULDUQLMHVLJXUDQ]DVYRMLYRWMHUGDMHLVWLQXQDYLGMHOR
o%LWLGLOHWDQW]QDLELWLQHGRVWRMDQVYRMLK]DPLVOLDOLSRQRVDQQDQMLK
p$NRSMHVQLNHOLGMHORYDWLSROLWLNLPRUDVHSUHGDWLQHNRMVWUDQFLDLPWR
XLQLL]JXEOMHQMHNDRSMHVQLN
1DLQDMEROMLLQWXLWLYQLGLMDJQRVWLDULSMHVQLFLRGXYLMHNVXXND]LYDOLQDWR
GDMHRYMHNGXHYQREROHVWDQLGDMHWRRGXYLMHNELRDOLDQWURSROR]L
SVLKLMDWULLLVWUDLYDLHYROXFLMHSMHVQLNHQHVKYDDMXR]ELOMQRWHQDGDOMH
LJQRULUDMXLQGLFLMHNRMHLPJOHGDMXXOLFH
1HEHVNHHVHVYMHWLOMNHXJDVLWLVSRVOMHGQMLPSMHVQLNRP
1LWNRQLMHELRYHOLNLSMHVQLNDGDQLMHELRYHOLNLILOR]RI
3MHVQLFLGRSLUXJGMHVXQDQH]UDNHQHPRJX
3MHVQLFLVXXHQMHXVYLMHWX
3MHVQLFLVXSURURFLNRMLQDPSULDMXRPRJXHP
3MHVQLFLPDMHWRWDGRSXWHQR
3MHVQLNDGMHODQHSREROMDYDMXDOLLQHQHWRSXQRELWQLMHRQDPLMHQMDMX
3MHVQLNDGMHODVWYDUDMXPDJLQLSURVWRUXNRMHPVHVSDMDLQDHQHVSRMLYRD
QHPRJXHSRVWDMHPRJXH
3MHVQLNDGMHODVXXYLMHNVDPRHNVSHGLFLMD]DLVWLQRP

3MHVQLNLPGMHOLPDQDMVOLQLMLVXNUXKLOLJOLQHQLWDQMXULOLNRPDGGUYHWDNRML
MHPDNDULQHVSUHWQRREUDHQVSXQROMXEDYL
3MHVQLNMHQDYLGLNRYFXNRMLMHYLLRGNUXQLWDVWUDQNH
3MHVQLNMHRJOHGDORRYMHDQVWYDRQOMXGVNRPURGXRPRJXXMHGDEXGH
VYMHVWDQVYRJRVMHDQMDLGMHORYDQMD
3MHVQLNMHRNRRYMHDQVWYDSULSURPDWUDQMXPDOLKVWYDUL
3MHVQLNPRUDVWDWLQDSLMHGHVWDOWYRUFDSURNODPDWRUDYL]LRQDUDDNRXWRM
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8PMHWQRVWMHVDPRQLLVWXSDQMVSR]QDMH
8PMHWQRVWMHSRVUHGQLFDQHL]UHFLYRJD
8PMHWQRVWMHSRVHEQRVWYDUDODWYRNRMHVHQHL]MHGQDXMHVDVYLMHWRPQHJRL]
QMHJRYLKNOLFDXSMHVQLNXUD]YLMDYL]LMHQRYLKVYMHWRYD
8PMHWQRVWMHSRQRYQRUDDQMH

8PMHWQRVWMHVORHQRMHGQRVWDYQD

8PMHWQRVWMHRWYRUHQDLOLSULNULYHQDSURSDJDQGD

8PMHWQRVWMHVUHGVWYRNRMLPVHSULVYDMDMXVWYDULVYLMHWDELORPLORPELOR
VLORPNROVNLSULPMHU]DWRVXVSLOMVNHVOLNDULMHVWDULMHJNDPHQRJGREDX
QMLPDVHSUHVOLNDYDGDELVHXELMDORLSRVMHGRYDOR
8PMHWQRVWMHVWYDUDODNDGMHODWQRVWOMXGVNRJGXKDDGDQMHQLSRHFLVHXX
QDMGDOMXSURORVW=DQMHJDQHPD]DMHGQLFHLOLGUXWYHQHIRUPDFLMHXSRYLMHVWL
HSRKHXFLYLOL]DFLMLNRMDQLMHRVWDYLODVSRPHQDLWUDJDVYRMHXPMHWQLNH
DNWLYQRVWLLVWYDUDODNRJQDGDKQXDNLSDUVWYRVOLNDUVWYRFUWHLJUDYXUH
UHOMHILSXQDSODVWLNDXNRVWLNUHPHQXLSHHQRM]HPOMLVSLOMVNRVOLNDUVWYRVD
VFHQDPDORYDUDWRYDQMDLFHUHPRQLMD$OLRQLVWRGREQRVPDWUD.DG
VSRPLQMHPR]QDQRVWLWHKQLNXXVYH]LVXPMHWQRXPRUDPRRGPDKUHLGD
VXRYHGYLMHJUDQHPDNROLNRELOHSRQHHPXVXSURWQHRGXYLMHNELOHX
QDMXRMLQDMWMHQMRMVYH]L,VWLQDXPMHWQRVWVH]DVQLYDQDLQVWLQNWXLLQWXLFLML
QDQHSRVUHGQRPRSDDQMXLQDRVMHDQMXRQDSULSDGDVIHULHPRWLYQRVWLD
]QDQRVWVHWHPHOMLQDUD]XPXLLQWHOLJHQFLMLQDHNVSHULPHQWXLSURYMHUDYDQMX
LQMHQLFDQDUDFLRQDOQRVW,SDNRVWDYOMDMXLSRVWUDQLGDMHL]D]QDQVWYHQR

8PMHWQRVWMHRVMHDQMHOMXGVNRJXMHGLQMHQRVSUHGRVMHDMHPERDQVNRJ
8PMHWQRVWMHRQRWRSUHRVWDMHDQHVWDUL8PMHWQRVWMHRSRQDDQMHDOL
VWYDUDODNRLLGHDOL]LUDQR
8PMHWQRVWMHRQRWRQHPRHVYDWNR
8PMHWQRVWMHOMXERPRUQDRQDHOLGDMRMRYMHNSRWSXQRSULSDGD
8PMHWQRVWMHNULWLNDVWYDUQRVWL
8PMHWQRVWMHMH]LNNRMLPPQRJLJRYRUHLNRMLPQRJLUD]XPLMX
8PMHWQRVWMHLVSUYDRPRWPDJLMHVUHGVWYR]DRGUDYDQMHLYRWDSULPLWLYQH
ORYDNHKRUGHGRLYOMDYDQMHVDPRQLNORL]JRYDUDQMHVSR]QDMDQDMSULNODGQLMLP
L]UDDMQLPVUHGVWYLPDNRMHQRVHR]QDNXRWNULD
8PMHWQRVWMHMHGLQRR]ELOMQRQDRYRPVYLMHWX$XPMHWQLNMHMHGLQLRYMHN
NRMLWRQLMH





8PMHWQRVWMHLVSUYDRPRWPDJLMHVUHGVWYR]DRGUDYDQMHLYRWDSULPLWLYQH
ORYDNHKRUGHGRLYOMDYDQMHVDPRQLNORL]JRYDUDQMHVSR]QDMDQDMSULNODGQLMLP
L]UDDMQLPVUHGVWYLPDNRMHQRVHR]QDNXRWNULD
8PMHWQRVWMHMHGLQRR]ELOMQRQDRYRPVYLMHWX$XPMHWQLNMHMHGLQLRYMHN
NRMLWRQLMH
8PMHWQRVWMHMH]LNNRMLPPQRJLJRYRUHLNRMLPQRJLUD]XPLMX
8PMHWQRVWMHNULWLNDVWYDUQRVWL
8PMHWQRVWMHOMXERPRUQDRQDHOLGDMRMRYMHNSRWSXQRSULSDGD
8PMHWQRVWMHRQRWRQHPRHVYDWNR
8PMHWQRVWMHRQRWRSUHRVWDMHDQHVWDUL8PMHWQRVWMHRSRQDDQMHDOL
VWYDUDODNRLLGHDOL]LUDQR

8PMHWQRVWMHVWYDUDODNDGMHODWQRVWOMXGVNRJGXKDDGDQMHQLSRHFLVHXX
QDMGDOMXSURORVW=DQMHJDQHPD]DMHGQLFHLOLGUXWYHQHIRUPDFLMHXSRYLMHVWL
HSRKHXFLYLOL]DFLMLNRMDQLMHRVWDYLODVSRPHQDLWUDJDVYRMHXPMHWQLNH
DNWLYQRVWLLVWYDUDODNRJQDGDKQXDNLSDUVWYRVOLNDUVWYRFUWHLJUDYXUH
UHOMHILSXQDSODVWLNDXNRVWLNUHPHQXLSHHQRM]HPOMLVSLOMVNRVOLNDUVWYRVD
VFHQDPDORYDUDWRYDQMDLFHUHPRQLMD$OLRQLVWRGREQRVPDWUD.DG
VSRPLQMHPR]QDQRVWLWHKQLNXXVYH]LVXPMHWQRXPRUDPRRGPDKUHLGD
VXRYHGYLMHJUDQHPDNROLNRELOHSRQHHPXVXSURWQHRGXYLMHNELOHX
QDMXRMLQDMWMHQMRMVYH]L,VWLQDXPMHWQRVWVH]DVQLYDQDLQVWLQNWXLLQWXLFLML
QDQHSRVUHGQRPRSDDQMXLQDRVMHDQMXRQDSULSDGDVIHULHPRWLYQRVWLD
]QDQRVWVHWHPHOMLQDUD]XPXLLQWHOLJHQFLMLQDHNVSHULPHQWXLSURYMHUDYDQMX
LQMHQLFDQDUDFLRQDOQRVW,SDNRVWDYOMDMXLSRVWUDQLGDMHL]D]QDQVWYHQR
8PMHWQRVWMHVUHGVWYRNRMLPVHSULVYDMDMXVWYDULVYLMHWDELORPLORPELOR
VLORPNROVNLSULPMHU]DWRVXVSLOMVNHVOLNDULMHVWDULMHJNDPHQRJGREDX
QMLPDVHSUHVOLNDYDGDELVHXELMDORLSRVMHGRYDOR

8PMHWQRVWMHRVMHDQMHOMXGVNRJXMHGLQMHQRVSUHGRVMHDMHPERDQVNRJ

8PMHWQRVWMHVORHQRMHGQRVWDYQD

8PMHWQRVWMHSRQRYQRUDDQMH

8PMHWQRVWMHVDYMHVWRYMHDQVWYD

8PMHWQRVWMHSRVHEQRVWYDUDODWYRNRMHVHQHL]MHGQDXMHVDVYLMHWRPQHJRL]
QMHJRYLKNOLFDXSMHVQLNXUD]YLMDYL]LMHQRYLKVYMHWRYD

8PMHWQRVWMHRWYRUHQDLOLSULNULYHQDSURSDJDQGD

8PMHWQRVWMHSRVUHGQLFDQHL]UHFLYRJD
8PMHWQRVWMHVDPRQLLVWXSDQMVSR]QDMH
8PMHWQRVWMHVDYMHVWRYMHDQVWYD

8PMHWQRVWMHVDPRQLLVWXSDQMVSR]QDMH
8PMHWQRVWMHSRVUHGQLFDQHL]UHFLYRJD
8PMHWQRVWMHSRVHEQRVWYDUDODWYRNRMHVHQHL]MHGQDXMHVDVYLMHWRPQHJRL]
QMHJRYLKNOLFDXSMHVQLNXUD]YLMDYL]LMHQRYLKVYMHWRYD
8PMHWQRVWMHSRQRYQRUDDQMH

8PMHWQRVWMHVORHQRMHGQRVWDYQD

8PMHWQRVWMHRWYRUHQDLOLSULNULYHQDSURSDJDQGD

8PMHWQRVWMHVUHGVWYRNRMLPVHSULVYDMDMXVWYDULVYLMHWDELORPLORPELOR
VLORPNROVNLSULPMHU]DWRVXVSLOMVNHVOLNDULMHVWDULMHJNDPHQRJGREDX
QMLPDVHSUHVOLNDYDGDELVHXELMDORLSRVMHGRYDOR
8PMHWQRVWMHVWYDUDODNDGMHODWQRVWOMXGVNRJGXKDDGDQMHQLSRHFLVHXX
QDMGDOMXSURORVW=DQMHJDQHPD]DMHGQLFHLOLGUXWYHQHIRUPDFLMHXSRYLMHVWL
HSRKHXFLYLOL]DFLMLNRMDQLMHRVWDYLODVSRPHQDLWUDJDVYRMHXPMHWQLNH
DNWLYQRVWLLVWYDUDODNRJQDGDKQXDNLSDUVWYRVOLNDUVWYRFUWHLJUDYXUH
UHOMHILSXQDSODVWLNDXNRVWLNUHPHQXLSHHQRM]HPOMLVSLOMVNRVOLNDUVWYRVD
VFHQDPDORYDUDWRYDQMDLFHUHPRQLMD$OLRQLVWRGREQRVPDWUD.DG
VSRPLQMHPR]QDQRVWLWHKQLNXXVYH]LVXPMHWQRXPRUDPRRGPDKUHLGD
VXRYHGYLMHJUDQHPDNROLNRELOHSRQHHPXVXSURWQHRGXYLMHNELOHX
QDMXRMLQDMWMHQMRMVYH]L,VWLQDXPMHWQRVWVH]DVQLYDQDLQVWLQNWXLLQWXLFLML
QDQHSRVUHGQRPRSDDQMXLQDRVMHDQMXRQDSULSDGDVIHULHPRWLYQRVWLD
]QDQRVWVHWHPHOMLQDUD]XPXLLQWHOLJHQFLMLQDHNVSHULPHQWXLSURYMHUDYDQMX
LQMHQLFDQDUDFLRQDOQRVW,SDNRVWDYOMDMXLSRVWUDQLGDMHL]D]QDQVWYHQR



8PMHWQRVWMHRVMHDQMHOMXGVNRJXMHGLQMHQRVSUHGRVMHDMHPERDQVNRJ
8PMHWQRVWMHRQRWRSUHRVWDMHDQHVWDUL8PMHWQRVWMHRSRQDDQMHDOL
VWYDUDODNRLLGHDOL]LUDQR
8PMHWQRVWMHRQRWRQHPRHVYDWNR
8PMHWQRVWMHOMXERPRUQDRQDHOLGDMRMRYMHNSRWSXQRSULSDGD
8PMHWQRVWMHNULWLNDVWYDUQRVWL
8PMHWQRVWMHMH]LNNRMLPPQRJLJRYRUHLNRMLPQRJLUD]XPLMX
8PMHWQRVWMHLVSUYDRPRWPDJLMHVUHGVWYR]DRGUDYDQMHLYRWDSULPLWLYQH
ORYDNHKRUGHGRLYOMDYDQMHVDPRQLNORL]JRYDUDQMHVSR]QDMDQDMSULNODGQLMLP
L]UDDMQLPVUHGVWYLPDNRMHQRVHR]QDNXRWNULD
8PMHWQRVWMHMHGLQRR]ELOMQRQDRYRPVYLMHWX$XPMHWQLNMHMHGLQLRYMHN
NRMLWRQLMH



RWNULHSRWUHEQDLQWXLFLMDNDRWRMH]DXPMHWQLNRVWYDUDQMHSRWUHEQD
LQWHOLJHQFLMD]QDQRVWMHRGXYLMHNLULODLNULODSXWRYHXPMHWQRVWLLWRQDGYD
SRGUXMDQDVSR]QDMQRPLQDSUDNWLQRWHKQLNRPWRVHWLHRYRJ
SRVOMHGQMHJSUDNWLQRWHKQLNRJ]QDHQMDRWNULDLL]XPD]DXPMHWQRVWX
PX]LFLVHRQRRLWXMHQDL]YDQUHGQRSORGRQRVDQQDLQ.DGDMHMRX
SUDKLVWRULMLRYMHNQDLQLRVYLUDOXRGXSOMHEDPEXVRYHWUVWLNHRYDMVHREOLN
VYLUDOH]DGUDRYHRPDGXJRX]UHODWLYQRPDOHL]PMHQHVDPRWRMHNDVQLMH
WDNYDVYLUDODSRVWDODGUYHQDIODXWDDYRORYVNLVHURJSUHWYRULRXLQVWUXPHQW
RGNRYLQH1DRYDMQDLQWHKQLNDLWHKQLNLL]XPLGLUHNWQRXQDSUHXMX
L]UDDMQDVUHGVWYD7HKQLNDPLMHQMDMXLVYLMHWRNRRYMHNDSDLRYMHND
VDPRJPLMHQMDLXYMHWHXPMHWQRVWLXRSHPVPLVOXXVPLVOXPHGLMDXNRPH
XPMHWQRVWQDVWDMHLXNRPHVHRVWYDUXMH
8PMHWQRVWMHXYLMHNKWMHODGDVHVYLGLDQDMHHGDL]DEDYOMD
8PMHWQRVWMH]DYUQLREOLNVD]QDQMD
8PMHWQRVWQDPGDMHSXQLNXFDMQDHJYUHPHQDLEXGXQRVWVDVYLP
VWUDYDPDSDWQMDPDXVMHNOLQDPDQDGDPDLPRJXQRVWLPD
8PMHWQRVWQHRSRQDDRQDWXPDL2QDWUDLLGHMXNRMDMHVNULYHQDX
VLPEROX
8PMHWQRVWQHSRWMHHL]PUDQRJNULODGXHQHJRL]VDPRJDNWDUDDQMDRG
ID]HWHSDQMDGRID]HDUWLNXOLUDQMD
8PMHWQRVWQHSULND]XMHYLGOMLYRYHLQLVWYDULYLGOMLYLPD
8PMHWQRVWQHPDGRPRYLQH
8PMHWQRVWQLMHNUXKDOLMHYLQRLYRWD
8PMHWQRVWSRWLHL]WUDJDQMD]DOMHSRWRP
8PMHWQRVWXNRMRMLPDLYRWDQHSULND]XMHSURORVWRQDMHQDVWDYOMD
8PMHWQRVW]DFLMHORQLMHPDWHULQMLMH]LNRYMHDQVWYD2QDMHWRYLHQDGDVYH
XPMHWDQGYRVPLVOHQQHVSRQWDQQDLQL]UDDYDQMD1RUPDOQLOMXGLULMHWNRNDG
RVMHDMXVNORQRVWGDVHSRVOXHXPMHWQRX0RGDMHSLVDWLSMHVPHLOLVOLNDWL
VOLNHUDGLWXHJ]DGRYROMVWYDLOLUDGLRGUDYDQMDVYRMHJDLYRWDSRVYH
QHGXQDWRYLH]DVOXQDDNWLYQRVWDOLEDYLWLVHWDNYLPVWYDULPDL]SXNH
QDYLNHLOLVWUDVWLWRMHXGQDVWUDVW=DWRGDVHRYMHNSRQDDNDRGDMHLYRW
GUXNLMLQHJRWRQDL]JOHGMHVW"
8PMHWQRVWDWRYULMHGLL]DVWYDUDODWYRXFMHOLQLQHRELDQMHLXGHVDQ
SRVDR
9HOLNDXPMHWQLNDGMHODVDPRVX]DWRYHOLNDWRVXGRVWXSQDLUD]XPOMLYD
VYLPD
9UORHVWRSURPDWUDPRMHGQRJVWYDUDRFDNDRQL]L]GYRMHQLKRYMHDQVWDYD
%UNDPRWDGDXPMHWQLNDLNQMLHYQLND'XERNDPLVDRMHXVWDOQRPSRVWRMDQMX
RQDSUHX]LPDLVNXVWYRLYRWDLSRQMHPXVHREOLNXMH

RWNULHSRWUHEQDLQWXLFLMDNDRWRMH]DXPMHWQLNRVWYDUDQMHSRWUHEQD
LQWHOLJHQFLMD]QDQRVWMHRGXYLMHNLULODLNULODSXWRYHXPMHWQRVWLLWRQDGYD
SRGUXMDQDVSR]QDMQRPLQDSUDNWLQRWHKQLNRPWRVHWLHRYRJ
SRVOMHGQMHJSUDNWLQRWHKQLNRJ]QDHQMDRWNULDLL]XPD]DXPMHWQRVWX
PX]LFLVHRQRRLWXMHQDL]YDQUHGQRSORGRQRVDQQDLQ.DGDMHMRX
SUDKLVWRULMLRYMHNQDLQLRVYLUDOXRGXSOMHEDPEXVRYHWUVWLNHRYDMVHREOLN
VYLUDOH]DGUDRYHRPDGXJRX]UHODWLYQRPDOHL]PMHQHVDPRWRMHNDVQLMH
WDNYDVYLUDODSRVWDODGUYHQDIODXWDDYRORYVNLVHURJSUHWYRULRXLQVWUXPHQW
RGNRYLQH1DRYDMQDLQWHKQLNDLWHKQLNLL]XPLGLUHNWQRXQDSUHXMX
L]UDDMQDVUHGVWYD7HKQLNDPLMHQMDMXLVYLMHWRNRRYMHNDSDLRYMHND
VDPRJPLMHQMDLXYMHWHXPMHWQRVWLXRSHPVPLVOXXVPLVOXPHGLMDXNRPH
XPMHWQRVWQDVWDMHLXNRPHVHRVWYDUXMH
8PMHWQRVWMHXYLMHNKWMHODGDVHVYLGLDQDMHHGDL]DEDYOMD
8PMHWQRVWMH]DYUQLREOLNVD]QDQMD
8PMHWQRVWQDPGDMHSXQLNXFDMQDHJYUHPHQDLEXGXQRVWVDVYLP
VWUDYDPDSDWQMDPDXVMHNOLQDPDQDGDPDLPRJXQRVWLPD
8PMHWQRVWQHRSRQDDRQDWXPDL2QDWUDLLGHMXNRMDMHVNULYHQDX
VLPEROX
8PMHWQRVWQHSRWMHHL]PUDQRJNULODGXHQHJRL]VDPRJDNWDUDDQMDRG
ID]HWHSDQMDGRID]HDUWLNXOLUDQMD
8PMHWQRVWQHSULND]XMHYLGOMLYRYHLQLVWYDULYLGOMLYLPD
8PMHWQRVWQHPDGRPRYLQH
8PMHWQRVWQLMHNUXKDOLMHYLQRLYRWD
8PMHWQRVWSRWLHL]WUDJDQMD]DOMHSRWRP
8PMHWQRVWXNRMRMLPDLYRWDQHSULND]XMHSURORVWRQDMHQDVWDYOMD
8PMHWQRVW]DFLMHORQLMHPDWHULQMLMH]LNRYMHDQVWYD2QDMHWRYLHQDGDVYH
XPMHWDQGYRVPLVOHQQHVSRQWDQQDLQL]UDDYDQMD1RUPDOQLOMXGLULMHWNRNDG
RVMHDMXVNORQRVWGDVHSRVOXHXPMHWQRX0RGDMHSLVDWLSMHVPHLOLVOLNDWL
VOLNHUDGLWXHJ]DGRYROMVWYDLOLUDGLRGUDYDQMDVYRMHJDLYRWDSRVYH
QHGXQDWRYLH]DVOXQDDNWLYQRVWDOLEDYLWLVHWDNYLPVWYDULPDL]SXNH
QDYLNHLOLVWUDVWLWRMHXGQDVWUDVW=DWRGDVHRYMHNSRQDDNDRGDMHLYRW
GUXNLMLQHJRWRQDL]JOHGMHVW"
8PMHWQRVWDWRYULMHGLL]DVWYDUDODWYRXFMHOLQLQHRELDQMHLXGHVDQ
SRVDR
9HOLNDXPMHWQLNDGMHODVDPRVX]DWRYHOLNDWRVXGRVWXSQDLUD]XPOMLYD
VYLPD
9UORHVWRSURPDWUDPRMHGQRJVWYDUDRFDNDRQL]L]GYRMHQLKRYMHDQVWDYD
%UNDPRWDGDXPMHWQLNDLNQMLHYQLND'XERNDPLVDRMHXVWDOQRPSRVWRMDQMX
RQDSUHX]LPDLVNXVWYRLYRWDLSRQMHPXVHREOLNXMH






RWNULHSRWUHEQDLQWXLFLMDNDRWRMH]DXPMHWQLNRVWYDUDQMHSRWUHEQD
LQWHOLJHQFLMD]QDQRVWMHRGXYLMHNLULODLNULODSXWRYHXPMHWQRVWLLWRQDGYD
SRGUXMDQDVSR]QDMQRPLQDSUDNWLQRWHKQLNRPWRVHWLHRYRJ
SRVOMHGQMHJSUDNWLQRWHKQLNRJ]QDHQMDRWNULDLL]XPD]DXPMHWQRVWX
PX]LFLVHRQRRLWXMHQDL]YDQUHGQRSORGRQRVDQQDLQ.DGDMHMRX
SUDKLVWRULMLRYMHNQDLQLRVYLUDOXRGXSOMHEDPEXVRYHWUVWLNHRYDMVHREOLN
VYLUDOH]DGUDRYHRPDGXJRX]UHODWLYQRPDOHL]PMHQHVDPRWRMHNDVQLMH
WDNYDVYLUDODSRVWDODGUYHQDIODXWDDYRORYVNLVHURJSUHWYRULRXLQVWUXPHQW
RGNRYLQH1DRYDMQDLQWHKQLNDLWHKQLNLL]XPLGLUHNWQRXQDSUHXMX
L]UDDMQDVUHGVWYD7HKQLNDPLMHQMDMXLVYLMHWRNRRYMHNDSDLRYMHND
VDPRJPLMHQMDLXYMHWHXPMHWQRVWLXRSHPVPLVOXXVPLVOXPHGLMDXNRPH
XPMHWQRVWQDVWDMHLXNRPHVHRVWYDUXMH
8PMHWQRVWMHXYLMHNKWMHODGDVHVYLGLDQDMHHGDL]DEDYOMD
8PMHWQRVWMH]DYUQLREOLNVD]QDQMD
8PMHWQRVWQDPGDMHSXQLNXFDMQDHJYUHPHQDLEXGXQRVWVDVYLP
VWUDYDPDSDWQMDPDXVMHNOLQDPDQDGDPDLPRJXQRVWLPD
8PMHWQRVWQHRSRQDDRQDWXPDL2QDWUDLLGHMXNRMDMHVNULYHQDX
VLPEROX
8PMHWQRVWQHSRWMHHL]PUDQRJNULODGXHQHJRL]VDPRJDNWDUDDQMDRG
ID]HWHSDQMDGRID]HDUWLNXOLUDQMD
8PMHWQRVWQHSULND]XMHYLGOMLYRYHLQLVWYDULYLGOMLYLPD
8PMHWQRVWQHPDGRPRYLQH
8PMHWQRVWQLMHNUXKDOLMHYLQRLYRWD
8PMHWQRVWSRWLHL]WUDJDQMD]DOMHSRWRP
8PMHWQRVWXNRMRMLPDLYRWDQHSULND]XMHSURORVWRQDMHQDVWDYOMD
8PMHWQRVW]DFLMHORQLMHPDWHULQMLMH]LNRYMHDQVWYD2QDMHWRYLHQDGDVYH
XPMHWDQGYRVPLVOHQQHVSRQWDQQDLQL]UDDYDQMD1RUPDOQLOMXGLULMHWNRNDG
RVMHDMXVNORQRVWGDVHSRVOXHXPMHWQRX0RGDMHSLVDWLSMHVPHLOLVOLNDWL
VOLNHUDGLWXHJ]DGRYROMVWYDLOLUDGLRGUDYDQMDVYRMHJDLYRWDSRVYH
QHGXQDWRYLH]DVOXQDDNWLYQRVWDOLEDYLWLVHWDNYLPVWYDULPDL]SXNH
QDYLNHLOLVWUDVWLWRMHXGQDVWUDVW=DWRGDVHRYMHNSRQDDNDRGDMHLYRW
GUXNLMLQHJRWRQDL]JOHGMHVW"
8PMHWQRVWDWRYULMHGLL]DVWYDUDODWYRXFMHOLQLQHRELDQMHLXGHVDQ
SRVDR
9HOLNDXPMHWQLNDGMHODVDPRVX]DWRYHOLNDWRVXGRVWXSQDLUD]XPOMLYD
VYLPD
9UORHVWRSURPDWUDPRMHGQRJVWYDUDRFDNDRQL]L]GYRMHQLKRYMHDQVWDYD
%UNDPRWDGDXPMHWQLNDLNQMLHYQLND'XERNDPLVDRMHXVWDOQRPSRVWRMDQMX
RQDSUHX]LPDLVNXVWYRLYRWDLSRQMHPXVHREOLNXMH

RWNULHSRWUHEQDLQWXLFLMDNDRWRMH]DXPMHWQLNRVWYDUDQMHSRWUHEQD
LQWHOLJHQFLMD]QDQRVWMHRGXYLMHNLULODLNULODSXWRYHXPMHWQRVWLLWRQDGYD
SRGUXMDQDVSR]QDMQRPLQDSUDNWLQRWHKQLNRPWRVHWLHRYRJ
SRVOMHGQMHJSUDNWLQRWHKQLNRJ]QDHQMDRWNULDLL]XPD]DXPMHWQRVWX
PX]LFLVHRQRRLWXMHQDL]YDQUHGQRSORGRQRVDQQDLQ.DGDMHMRX
SUDKLVWRULMLRYMHNQDLQLRVYLUDOXRGXSOMHEDPEXVRYHWUVWLNHRYDMVHREOLN
VYLUDOH]DGUDRYHRPDGXJRX]UHODWLYQRPDOHL]PMHQHVDPRWRMHNDVQLMH
WDNYDVYLUDODSRVWDODGUYHQDIODXWDDYRORYVNLVHURJSUHWYRULRXLQVWUXPHQW
RGNRYLQH1DRYDMQDLQWHKQLNDLWHKQLNLL]XPLGLUHNWQRXQDSUHXMX
L]UDDMQDVUHGVWYD7HKQLNDPLMHQMDMXLVYLMHWRNRRYMHNDSDLRYMHND
VDPRJPLMHQMDLXYMHWHXPMHWQRVWLXRSHPVPLVOXXVPLVOXPHGLMDXNRPH
XPMHWQRVWQDVWDMHLXNRPHVHRVWYDUXMH
8PMHWQRVWMHXYLMHNKWMHODGDVHVYLGLDQDMHHGDL]DEDYOMD
8PMHWQRVWMH]DYUQLREOLNVD]QDQMD
8PMHWQRVWQDPGDMHSXQLNXFDMQDHJYUHPHQDLEXGXQRVWVDVYLP
VWUDYDPDSDWQMDPDXVMHNOLQDPDQDGDPDLPRJXQRVWLPD
8PMHWQRVWQHRSRQDDRQDWXPDL2QDWUDLLGHMXNRMDMHVNULYHQDX
VLPEROX
8PMHWQRVWQHSRWMHHL]PUDQRJNULODGXHQHJRL]VDPRJDNWDUDDQMDRG
ID]HWHSDQMDGRID]HDUWLNXOLUDQMD
8PMHWQRVWQHSULND]XMHYLGOMLYRYHLQLVWYDULYLGOMLYLPD
8PMHWQRVWQHPDGRPRYLQH
8PMHWQRVWQLMHNUXKDOLMHYLQRLYRWD
8PMHWQRVWSRWLHL]WUDJDQMD]DOMHSRWRP
8PMHWQRVWXNRMRMLPDLYRWDQHSULND]XMHSURORVWRQDMHQDVWDYOMD
8PMHWQRVW]DFLMHORQLMHPDWHULQMLMH]LNRYMHDQVWYD2QDMHWRYLHQDGDVYH
XPMHWDQGYRVPLVOHQQHVSRQWDQQDLQL]UDDYDQMD1RUPDOQLOMXGLULMHWNRNDG
RVMHDMXVNORQRVWGDVHSRVOXHXPMHWQRX0RGDMHSLVDWLSMHVPHLOLVOLNDWL
VOLNHUDGLWXHJ]DGRYROMVWYDLOLUDGLRGUDYDQMDVYRMHJDLYRWDSRVYH
QHGXQDWRYLH]DVOXQDDNWLYQRVWDOLEDYLWLVHWDNYLPVWYDULPDL]SXNH
QDYLNHLOLVWUDVWLWRMHXGQDVWUDVW=DWRGDVHRYMHNSRQDDNDRGDMHLYRW
GUXNLMLQHJRWRQDL]JOHGMHVW"
8PMHWQRVWDWRYULMHGLL]DVWYDUDODWYRXFMHOLQLQHRELDQMHLXGHVDQ
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LVSUDYQRRGJRMLWLDNRVXXLWHOMLSULMHWRJDLVSUDYQRRGJRMHQL

%LWLXLWHOMWR]QDL]DLVWDELWLXHQLN8HQMHSRLQMHNDGDWLXLWHOMXXL
RGXHQLNDNDGDVHWLVPMHVWLXRQRWRMHRQUD]XPLRSULKYDWLQDLQQD
NRMLMHRQUD]XPLRNDGDVHSUHWYDUDNDRGDSRODHLVSLWRVWDYOMDMXLVYRP
VXJRYRUQLNXGDVHXYMHULGDWL]QDVYRMXOHNFLMXWDNDYMHXYRGLWHNRQGD
PRHSULVWXSLWLNDNYXGUXJRPSLWDQMX
%ROMHMHELWLSURVMDNQHJRQHREUD]RYDQ
LQLVHGDMHYHLQDOMXGLPDQMHQHREUD]RYDQDYHMHSRJUHQRREUD]RYDQD
LOLSROXREUD]RYDQD
'DQDVMHREUD]RYDQMHDSVROXWQDQXQRVWXVYLP]YDQMLPD3ROLWLNDSURIHVLMD
QHSUHGVWDYOMDL]QLPNXRGWRJSUDYLOD
'DQDVVPRXVLWXDFLMLNDGDRSDGDEURMVWXGHQDWDQDWHKQLNLPIDNXOWHWLPD
3LWDPRVH]DWR"8REUD]RYQLVHVXVWDYXYXNODUHOLJLMDQDUDXQWHKQLNRJ
RGJRMD7DNYDMHSROLWLNDVYRMHYUVQLVDOWRPRUWDOHVGXJRJRGLQMLP
SRVOMHGLFDPD3ULVMHWLPRVH/H%RQMHVPDWUDRGDMHQDVWDYDPQRJRYLH
WHWQDQHJROLNRULVQDLDNRRYMHNDQHLQLQLVUHWQLMLPQLPRUDOQLMLPX
QDVWDYXMHWHNRGLUDWLNDRQHNDGDXFUNYHQHGRJPH.ULPLQDOQRVWUDVWHV
JHQHUDOL]DFLMRPQDVWDYH6XYUHPHQLVHRGJRMSUHWYDUDXQHSULMDWHOMHGUXWYD
MHULYLPRX]DEOXGLGDVHLQWHOLJHQFLMDUD]YLMDXHQMHPQDL]XVWLWDYLK
NQMLJD6YDNLLQNODQMDQMDQHSRJUHLYRVWLXLWHOMLPDLQLQDVPDQMLPDL
VODELMLPD0MHVWRGDSULSUDYOMDOMXGH]DLYRWSULSUDYOMDLKNROD]DMDYQH
VOXEHXNRMLPDVHPRHXVSMHWLEH]LNDNYHVDPRVWDOQRVWLLYODVWLWH
LQLFLMDWLYH0RHOLVHWRSULPLMHQLWLQDQDVXVWDY"
'REDUVHRGJRMVDVWRMLXWRPHGDVHVNULYDYLVRNRPLOMHQMHRVDPRPHVHELL
QLVNRPLOMHQMHRGUXJLPD)RUPDOQRMHNRORYDQMHRGXYLMHNELOR
QDPLMHQMHQRVDPRPDORPEURMXOMXGLRQRMHVDPRMHGDQ LWRQHXYLMHN
]DVWXSOMHQ RGHOHPHQDWDSULREOLNRYDQMXVXGLRQLNDNXOWXUQRJLYRWD
*ODYQDPDQDPRGHUQRJREUD]RYDQMDMHWRVHSUHYLHVYRGLQDVNXSOMDQMH
]QDQMDDSUHPDORQDSURLUHQMHPLVOLLVUFDRYMHNXLMLPVHPLVOLPDRJOHGD
FMHOLQDVYLMHWDSRVWDMHXL]YMHVQRPVPLVOXWROLNRYHOLNNROLNRMHYHOLNL
VYLMHW
-RQLVDPVUHRRYMHNDRGNRMHJVHQHELPRJORQHWRQDXLWL
.DGDGMHGRYLLEDNHVPDWUDMXGDVHPRUDMXXPLMHDWLXRGJRMXQXDGLWR
VDPRSRND]XMHGDNRGRGJRMDVYRMHGMHFHQLVXELOLMDNRXVSMHQL
0ODGLQDXHRQRWRVXVWDULMLSMHYDOL
1DSULPMHULPDVHXLPR
1DMEROMHRGJRMHQDGMHFDVXRQDNRMDVXQDXLODYLGMHWLURGLWHOMHRQDNYLPD
NDNYLMHVXOLFHPMHUVWYRQLMHVYHWDGXQRVWURGLWHOMD
1HPRHVHGRYROMQRUDQRXND]DWLQDLQMHQLFXGDVHGMHFDVDPRRQGDPRJX
LVSUDYQRRGJRMLWLDNRVXXLWHOMLSULMHWRJDLVSUDYQRRGJRMHQL





%LWLXLWHOMWR]QDL]DLVWDELWLXHQLN8HQMHSRLQMHNDGDWLXLWHOMXXL
RGXHQLNDNDGDVHWLVPMHVWLXRQRWRMHRQUD]XPLRSULKYDWLQDLQQD
NRMLMHRQUD]XPLRNDGDVHSUHWYDUDNDRGDSRODHLVSLWRVWDYOMDMXLVYRP
VXJRYRUQLNXGDVHXYMHULGDWL]QDVYRMXOHNFLMXWDNDYMHXYRGLWHNRQGD
PRHSULVWXSLWLNDNYXGUXJRPSLWDQMX
%ROMHMHELWLSURVMDNQHJRQHREUD]RYDQ
LQLVHGDMHYHLQDOMXGLPDQMHQHREUD]RYDQDYHMHSRJUHQRREUD]RYDQD
LOLSROXREUD]RYDQD
'DQDVMHREUD]RYDQMHDSVROXWQDQXQRVWXVYLP]YDQMLPD3ROLWLNDSURIHVLMD
QHSUHGVWDYOMDL]QLPNXRGWRJSUDYLOD
'DQDVVPRXVLWXDFLMLNDGDRSDGDEURMVWXGHQDWDQDWHKQLNLPIDNXOWHWLPD
3LWDPRVH]DWR"8REUD]RYQLVHVXVWDYXYXNODUHOLJLMDQDUDXQWHKQLNRJ
RGJRMD7DNYDMHSROLWLNDVYRMHYUVQLVDOWRPRUWDOHVGXJRJRGLQMLP
SRVOMHGLFDPD3ULVMHWLPRVH/H%RQMHVPDWUDRGDMHQDVWDYDPQRJRYLH
WHWQDQHJROLNRULVQDLDNRRYMHNDQHLQLQLVUHWQLMLPQLPRUDOQLMLPX
QDVWDYXMHWHNRGLUDWLNDRQHNDGDXFUNYHQHGRJPH.ULPLQDOQRVWUDVWHV
JHQHUDOL]DFLMRPQDVWDYH6XYUHPHQLVHRGJRMSUHWYDUDXQHSULMDWHOMHGUXWYD
MHULYLPRX]DEOXGLGDVHLQWHOLJHQFLMDUD]YLMDXHQMHPQDL]XVWLWDYLK
NQMLJD6YDNLLQNODQMDQMDQHSRJUHLYRVWLXLWHOMLPDLQLQDVPDQMLPDL
VODELMLPD0MHVWRGDSULSUDYOMDOMXGH]DLYRWSULSUDYOMDLKNROD]DMDYQH
VOXEHXNRMLPDVHPRHXVSMHWLEH]LNDNYHVDPRVWDOQRVWLLYODVWLWH
LQLFLMDWLYH0RHOLVHWRSULPLMHQLWLQDQDVXVWDY"
'REDUVHRGJRMVDVWRMLXWRPHGDVHVNULYDYLVRNRPLOMHQMHRVDPRPHVHELL
QLVNRPLOMHQMHRGUXJLPD)RUPDOQRMHNRORYDQMHRGXYLMHNELOR
QDPLMHQMHQRVDPRPDORPEURMXOMXGLRQRMHVDPRMHGDQ LWRQHXYLMHN
]DVWXSOMHQ RGHOHPHQDWDSULREOLNRYDQMXVXGLRQLNDNXOWXUQRJLYRWD
*ODYQDPDQDPRGHUQRJREUD]RYDQMDMHWRVHSUHYLHVYRGLQDVNXSOMDQMH
]QDQMDDSUHPDORQDSURLUHQMHPLVOLLVUFDRYMHNXLMLPVHPLVOLPDRJOHGD
FMHOLQDVYLMHWDSRVWDMHXL]YMHVQRPVPLVOXWROLNRYHOLNNROLNRMHYHOLNL
VYLMHW
-RQLVDPVUHRRYMHNDRGNRMHJVHQHELPRJORQHWRQDXLWL
.DGDGMHGRYLLEDNHVPDWUDMXGDVHPRUDMXXPLMHDWLXRGJRMXQXDGLWR
VDPRSRND]XMHGDNRGRGJRMDVYRMHGMHFHQLVXELOLMDNRXVSMHQL
0ODGLQDXHRQRWRVXVWDULMLSMHYDOL
1DSULPMHULPDVHXLPR
1DMEROMHRGJRMHQDGMHFDVXRQDNRMDVXQDXLODYLGMHWLURGLWHOMHRQDNYLPD
NDNYLMHVXOLFHPMHUVWYRQLMHVYHWDGXQRVWURGLWHOMD
1HPRHVHGRYROMQRUDQRXND]DWLQDLQMHQLFXGDVHGMHFDVDPRRQGDPRJX
LVSUDYQRRGJRMLWLDNRVXXLWHOMLSULMHWRJDLVSUDYQRRGJRMHQL



%LWLXLWHOMWR]QDL]DLVWDELWLXHQLN8HQMHSRLQMHNDGDWLXLWHOMXXL
RGXHQLNDNDGDVHWLVPMHVWLXRQRWRMHRQUD]XPLRSULKYDWLQDLQQD
NRMLMHRQUD]XPLRNDGDVHSUHWYDUDNDRGDSRODHLVSLWRVWDYOMDMXLVYRP
VXJRYRUQLNXGDVHXYMHULGDWL]QDVYRMXOHNFLMXWDNDYMHXYRGLWHNRQGD
PRHSULVWXSLWLNDNYXGUXJRPSLWDQMX
%ROMHMHELWLSURVMDNQHJRQHREUD]RYDQ
LQLVHGDMHYHLQDOMXGLPDQMHQHREUD]RYDQDYHMHSRJUHQRREUD]RYDQD
LOLSROXREUD]RYDQD
'DQDVMHREUD]RYDQMHDSVROXWQDQXQRVWXVYLP]YDQMLPD3ROLWLNDSURIHVLMD
QHSUHGVWDYOMDL]QLPNXRGWRJSUDYLOD
'DQDVVPRXVLWXDFLMLNDGDRSDGDEURMVWXGHQDWDQDWHKQLNLPIDNXOWHWLPD
3LWDPRVH]DWR"8REUD]RYQLVHVXVWDYXYXNODUHOLJLMDQDUDXQWHKQLNRJ
RGJRMD7DNYDMHSROLWLNDVYRMHYUVQLVDOWRPRUWDOHVGXJRJRGLQMLP
SRVOMHGLFDPD3ULVMHWLPRVH/H%RQMHVPDWUDRGDMHQDVWDYDPQRJRYLH
WHWQDQHJROLNRULVQDLDNRRYMHNDQHLQLQLVUHWQLMLPQLPRUDOQLMLPX
QDVWDYXMHWHNRGLUDWLNDRQHNDGDXFUNYHQHGRJPH.ULPLQDOQRVWUDVWHV
JHQHUDOL]DFLMRPQDVWDYH6XYUHPHQLVHRGJRMSUHWYDUDXQHSULMDWHOMHGUXWYD
MHULYLPRX]DEOXGLGDVHLQWHOLJHQFLMDUD]YLMDXHQMHPQDL]XVWLWDYLK
NQMLJD6YDNLLQNODQMDQMDQHSRJUHLYRVWLXLWHOMLPDLQLQDVPDQMLPDL
VODELMLPD0MHVWRGDSULSUDYOMDOMXGH]DLYRWSULSUDYOMDLKNROD]DMDYQH
VOXEHXNRMLPDVHPRHXVSMHWLEH]LNDNYHVDPRVWDOQRVWLLYODVWLWH
LQLFLMDWLYH0RHOLVHWRSULPLMHQLWLQDQDVXVWDY"
'REDUVHRGJRMVDVWRMLXWRPHGDVHVNULYDYLVRNRPLOMHQMHRVDPRPHVHELL
QLVNRPLOMHQMHRGUXJLPD)RUPDOQRMHNRORYDQMHRGXYLMHNELOR
QDPLMHQMHQRVDPRPDORPEURMXOMXGLRQRMHVDPRMHGDQ LWRQHXYLMHN
]DVWXSOMHQ RGHOHPHQDWDSULREOLNRYDQMXVXGLRQLNDNXOWXUQRJLYRWD
*ODYQDPDQDPRGHUQRJREUD]RYDQMDMHWRVHSUHYLHVYRGLQDVNXSOMDQMH
]QDQMDDSUHPDORQDSURLUHQMHPLVOLLVUFDRYMHNXLMLPVHPLVOLPDRJOHGD
FMHOLQDVYLMHWDSRVWDMHXL]YMHVQRPVPLVOXWROLNRYHOLNNROLNRMHYHOLNL
VYLMHW
-RQLVDPVUHRRYMHNDRGNRMHJVHQHELPRJORQHWRQDXLWL
.DGDGMHGRYLLEDNHVPDWUDMXGDVHPRUDMXXPLMHDWLXRGJRMXQXDGLWR
VDPRSRND]XMHGDNRGRGJRMDVYRMHGMHFHQLVXELOLMDNRXVSMHQL
0ODGLQDXHRQRWRVXVWDULMLSMHYDOL
1DSULPMHULPDVHXLPR
1DMEROMHRGJRMHQDGMHFDVXRQDNRMDVXQDXLODYLGMHWLURGLWHOMHRQDNYLPD
NDNYLMHVXOLFHPMHUVWYRQLMHVYHWDGXQRVWURGLWHOMD
1HPRHVHGRYROMQRUDQRXND]DWLQDLQMHQLFXGDVHGMHFDVDPRRQGDPRJX
LVSUDYQRRGJRMLWLDNRVXXLWHOMLSULMHWRJDLVSUDYQRRGJRMHQL



1HNLURGLWHOMLLNROHSRNXDYDMXGMHFXQDXLWLSRWSXQRMSRVOXQRVWLSRNXDM
NRMLPRUDSURL]YHVWLLOLUREDLOLEXQWRYQLND
1HPDQLHJDWRELELORYUHGQLMHSURXLWLRGSULURGH
1HPDVXPQMHGDMH]DUD]YRMPRUDODPQRJRYDQLMLRGJRMRGQDVOMHD
1LMHYDQRXHQMHQHJRGMHOR
2EUD]RYDQMHMHQHWRSUHNUDVQRDOLVHWUHEDVYUHPHQDQDYULMHPHSRGVMHWLWL
GDVHVWYDULNRMH]DLVWDWUHED]QDWLQHSRGXDYDMX
2EUD]RYDQMHMHRQRWRYHLQDGRELYDPQRJLSURVOMHXMXDPDOLEURMLPD
2EUD]RYDQMHMHSURFHVXPQRJSUHUDLYDQMDLGXHYQRJVDYODGDYDQMDLYRWQH
VWYDUQRVWLXQDPDLL]YDQQDVWHREOLNRYDQMHLRULMHQWDFLMDVSRVREQRVWLGDVH
WDMSURFHVSRNUHQHLRNRQD
2GJRMMHGLYQDVWYDUDOLVHRYMHNSRQHNDGPRUDVMHWLWLGDVHQLWDRGRQRJD
WRMH]DLVWDYULMHGQRQHPRHSRXLWL
2GJRMMHRUJDQL]LUDQDREUDQDRGUDVOLKRGPODGHL2GJRMUD]YLMDVSRVREQRVWL
DOLLKQHVWYDUD
2GJRMVKYDDQMDLUD]XPXWMHXQDRVMHWOMLYRVWSUHPDGRVDLYDQMX
2GJRMLWHOMVHUDDLVWRNDRLXPMHWQLN
2GJRYDUDMXDLVKUDQDVRFLMDOQDVLJXUQRVWLSVLKRORNDKDUPRQLMDXRELWHOML
NRMDMHELODLRVWDODQDMSULURGQLMLVRFLMDOQLLHPRFLRQDOQLSRVUHGQLNL]PHX
GMHWHWDLGUXWYD WHSUHGNROVNRLNROVNRRGJRMQRREUD]RYQRUD]GREOMHD
SUHPDQHNLPDXWRULPDRGJRMQR]GUDYVWYHQRNUHDWLYQRUD]GREOMHVYDNDNRVX
RGL]QLPQRJ]QDDMD]DIRUPLUDQMHNUHDWLYQLKGRVH]DGMHWHWDNDREXGXH
NUHDWLYQHOLQRVWL
3RVWDWHVWDULVWRPRQGDNDGDWHYLHQLMHPRJXHRGJDMDWL
3UDYLODQRGJRMVDVWRMLVHXWRPHGDL]YXHL]VYDNRJDRQRWRMHQDMEROMH
6ORERGQRSRVWDYOMDQMHSLWDQMDRQHPRJXDYDVHWDNRGXJRGRNMHFLOMRGJRMD
SURL]YHVWLXYMHUHQMDXPMHVWRUD]PLOMDQMD
6WLGOMLYDFQHPRHXLWLQLQHVWUSOMLYDFSRGXDYDWL6YDNLVHRYMHNWUHED
RGJDMDWLGRSRVOMHGQMHJGDQD
WRVLEOLHNROLWRVLGDOMHRGERJD2GJRMMHQDMEROMHQDVOMHGVWYR
8RGJRMXELORNRGNXHLSXWHPRGJRMQRREUD]RYQRJVXVWDYDSRWUHEQRMH
GHPRNUDWVNRDQHDXWRULWDUQRNRPXQLFLUDQMH3UYRRPRJXXMHPODGRMRVREL
VWMHFDQMHQDYLNDXYDDYDQMDGUXJLKRVREDWROHUDQFLMDRVQRYX]DRWYRUHQRVW
GXKDSUHPDQRYLPLGHMDPDLVHELVDPRPSRYMHUHQMDXGUXJHSULKYDDQMH
VWYDUQRVWLLRVMHDMSUDYHGQRVWLEH]HJDELELORL]X]HWQRWHNRSUHX]HWL
QHNXSRVORYQXLOLGMHODWQXIXQNFLMXIXQNFLRQLUDWLXVORHQLPGUXWYHQLP
RGQRVLPD2YRGUXJRELUD]YLMDORXEXGXRMOLQRVWLVHUYLOQRVW

1HNLURGLWHOMLLNROHSRNXDYDMXGMHFXQDXLWLSRWSXQRMSRVOXQRVWLSRNXDM
NRMLPRUDSURL]YHVWLLOLUREDLOLEXQWRYQLND
1HPDQLHJDWRELELORYUHGQLMHSURXLWLRGSULURGH
1HPDVXPQMHGDMH]DUD]YRMPRUDODPQRJRYDQLMLRGJRMRGQDVOMHD
1LMHYDQRXHQMHQHJRGMHOR
2EUD]RYDQMHMHQHWRSUHNUDVQRDOLVHWUHEDVYUHPHQDQDYULMHPHSRGVMHWLWL
GDVHVWYDULNRMH]DLVWDWUHED]QDWLQHSRGXDYDMX
2EUD]RYDQMHMHRQRWRYHLQDGRELYDPQRJLSURVOMHXMXDPDOLEURMLPD
2EUD]RYDQMHMHSURFHVXPQRJSUHUDLYDQMDLGXHYQRJVDYODGDYDQMDLYRWQH
VWYDUQRVWLXQDPDLL]YDQQDVWHREOLNRYDQMHLRULMHQWDFLMDVSRVREQRVWLGDVH
WDMSURFHVSRNUHQHLRNRQD
2GJRMMHGLYQDVWYDUDOLVHRYMHNSRQHNDGPRUDVMHWLWLGDVHQLWDRGRQRJD
WRMH]DLVWDYULMHGQRQHPRHSRXLWL
2GJRMMHRUJDQL]LUDQDREUDQDRGUDVOLKRGPODGHL2GJRMUD]YLMDVSRVREQRVWL
DOLLKQHVWYDUD
2GJRMVKYDDQMDLUD]XPXWMHXQDRVMHWOMLYRVWSUHPDGRVDLYDQMX
2GJRMLWHOMVHUDDLVWRNDRLXPMHWQLN
2GJRYDUDMXDLVKUDQDVRFLMDOQDVLJXUQRVWLSVLKRORNDKDUPRQLMDXRELWHOML
NRMDMHELODLRVWDODQDMSULURGQLMLVRFLMDOQLLHPRFLRQDOQLSRVUHGQLNL]PHX
GMHWHWDLGUXWYD WHSUHGNROVNRLNROVNRRGJRMQRREUD]RYQRUD]GREOMHD
SUHPDQHNLPDXWRULPDRGJRMQR]GUDYVWYHQRNUHDWLYQRUD]GREOMHVYDNDNRVX
RGL]QLPQRJ]QDDMD]DIRUPLUDQMHNUHDWLYQLKGRVH]DGMHWHWDNDREXGXH
NUHDWLYQHOLQRVWL
3RVWDWHVWDULVWRPRQGDNDGDWHYLHQLMHPRJXHRGJDMDWL
3UDYLODQRGJRMVDVWRMLVHXWRPHGDL]YXHL]VYDNRJDRQRWRMHQDMEROMH
6ORERGQRSRVWDYOMDQMHSLWDQMDRQHPRJXDYDVHWDNRGXJRGRNMHFLOMRGJRMD
SURL]YHVWLXYMHUHQMDXPMHVWRUD]PLOMDQMD
6WLGOMLYDFQHPRHXLWLQLQHVWUSOMLYDFSRGXDYDWL6YDNLVHRYMHNWUHED
RGJDMDWLGRSRVOMHGQMHJGDQD
WRVLEOLHNROLWRVLGDOMHRGERJD2GJRMMHQDMEROMHQDVOMHGVWYR
8RGJRMXELORNRGNXHLSXWHPRGJRMQRREUD]RYQRJVXVWDYDSRWUHEQRMH
GHPRNUDWVNRDQHDXWRULWDUQRNRPXQLFLUDQMH3UYRRPRJXXMHPODGRMRVREL
VWMHFDQMHQDYLNDXYDDYDQMDGUXJLKRVREDWROHUDQFLMDRVQRYX]DRWYRUHQRVW
GXKDSUHPDQRYLPLGHMDPDLVHELVDPRPSRYMHUHQMDXGUXJHSULKYDDQMH
VWYDUQRVWLLRVMHDMSUDYHGQRVWLEH]HJDELELORL]X]HWQRWHNRSUHX]HWL
QHNXSRVORYQXLOLGMHODWQXIXQNFLMXIXQNFLRQLUDWLXVORHQLPGUXWYHQLP
RGQRVLPD2YRGUXJRELUD]YLMDORXEXGXRMOLQRVWLVHUYLOQRVW






1HNLURGLWHOMLLNROHSRNXDYDMXGMHFXQDXLWLSRWSXQRMSRVOXQRVWLSRNXDM
NRMLPRUDSURL]YHVWLLOLUREDLOLEXQWRYQLND
1HPDQLHJDWRELELORYUHGQLMHSURXLWLRGSULURGH
1HPDVXPQMHGDMH]DUD]YRMPRUDODPQRJRYDQLMLRGJRMRGQDVOMHD
1LMHYDQRXHQMHQHJRGMHOR
2EUD]RYDQMHMHQHWRSUHNUDVQRDOLVHWUHEDVYUHPHQDQDYULMHPHSRGVMHWLWL
GDVHVWYDULNRMH]DLVWDWUHED]QDWLQHSRGXDYDMX
2EUD]RYDQMHMHRQRWRYHLQDGRELYDPQRJLSURVOMHXMXDPDOLEURMLPD
2EUD]RYDQMHMHSURFHVXPQRJSUHUDLYDQMDLGXHYQRJVDYODGDYDQMDLYRWQH
VWYDUQRVWLXQDPDLL]YDQQDVWHREOLNRYDQMHLRULMHQWDFLMDVSRVREQRVWLGDVH
WDMSURFHVSRNUHQHLRNRQD
2GJRMMHGLYQDVWYDUDOLVHRYMHNSRQHNDGPRUDVMHWLWLGDVHQLWDRGRQRJD
WRMH]DLVWDYULMHGQRQHPRHSRXLWL
2GJRMMHRUJDQL]LUDQDREUDQDRGUDVOLKRGPODGHL2GJRMUD]YLMDVSRVREQRVWL
DOLLKQHVWYDUD
2GJRMVKYDDQMDLUD]XPXWMHXQDRVMHWOMLYRVWSUHPDGRVDLYDQMX
2GJRMLWHOMVHUDDLVWRNDRLXPMHWQLN
2GJRYDUDMXDLVKUDQDVRFLMDOQDVLJXUQRVWLSVLKRORNDKDUPRQLMDXRELWHOML
NRMDMHELODLRVWDODQDMSULURGQLMLVRFLMDOQLLHPRFLRQDOQLSRVUHGQLNL]PHX
GMHWHWDLGUXWYD WHSUHGNROVNRLNROVNRRGJRMQRREUD]RYQRUD]GREOMHD
SUHPDQHNLPDXWRULPDRGJRMQR]GUDYVWYHQRNUHDWLYQRUD]GREOMHVYDNDNRVX
RGL]QLPQRJ]QDDMD]DIRUPLUDQMHNUHDWLYQLKGRVH]DGMHWHWDNDREXGXH
NUHDWLYQHOLQRVWL
3RVWDWHVWDULVWRPRQGDNDGDWHYLHQLMHPRJXHRGJDMDWL
3UDYLODQRGJRMVDVWRMLVHXWRPHGDL]YXHL]VYDNRJDRQRWRMHQDMEROMH
6ORERGQRSRVWDYOMDQMHSLWDQMDRQHPRJXDYDVHWDNRGXJRGRNMHFLOMRGJRMD
SURL]YHVWLXYMHUHQMDXPMHVWRUD]PLOMDQMD
6WLGOMLYDFQHPRHXLWLQLQHVWUSOMLYDFSRGXDYDWL6YDNLVHRYMHNWUHED
RGJDMDWLGRSRVOMHGQMHJGDQD
WRVLEOLHNROLWRVLGDOMHRGERJD2GJRMMHQDMEROMHQDVOMHGVWYR
8RGJRMXELORNRGNXHLSXWHPRGJRMQRREUD]RYQRJVXVWDYDSRWUHEQRMH
GHPRNUDWVNRDQHDXWRULWDUQRNRPXQLFLUDQMH3UYRRPRJXXMHPODGRMRVREL
VWMHFDQMHQDYLNDXYDDYDQMDGUXJLKRVREDWROHUDQFLMDRVQRYX]DRWYRUHQRVW
GXKDSUHPDQRYLPLGHMDPDLVHELVDPRPSRYMHUHQMDXGUXJHSULKYDDQMH
VWYDUQRVWLLRVMHDMSUDYHGQRVWLEH]HJDELELORL]X]HWQRWHNRSUHX]HWL
QHNXSRVORYQXLOLGMHODWQXIXQNFLMXIXQNFLRQLUDWLXVORHQLPGUXWYHQLP
RGQRVLPD2YRGUXJRELUD]YLMDORXEXGXRMOLQRVWLVHUYLOQRVW

1HNLURGLWHOMLLNROHSRNXDYDMXGMHFXQDXLWLSRWSXQRMSRVOXQRVWLSRNXDM
NRMLPRUDSURL]YHVWLLOLUREDLOLEXQWRYQLND
1HPDQLHJDWRELELORYUHGQLMHSURXLWLRGSULURGH
1HPDVXPQMHGDMH]DUD]YRMPRUDODPQRJRYDQLMLRGJRMRGQDVOMHD
1LMHYDQRXHQMHQHJRGMHOR
2EUD]RYDQMHMHQHWRSUHNUDVQRDOLVHWUHEDVYUHPHQDQDYULMHPHSRGVMHWLWL
GDVHVWYDULNRMH]DLVWDWUHED]QDWLQHSRGXDYDMX
2EUD]RYDQMHMHRQRWRYHLQDGRELYDPQRJLSURVOMHXMXDPDOLEURMLPD
2EUD]RYDQMHMHSURFHVXPQRJSUHUDLYDQMDLGXHYQRJVDYODGDYDQMDLYRWQH
VWYDUQRVWLXQDPDLL]YDQQDVWHREOLNRYDQMHLRULMHQWDFLMDVSRVREQRVWLGDVH
WDMSURFHVSRNUHQHLRNRQD
2GJRMMHGLYQDVWYDUDOLVHRYMHNSRQHNDGPRUDVMHWLWLGDVHQLWDRGRQRJD
WRMH]DLVWDYULMHGQRQHPRHSRXLWL
2GJRMMHRUJDQL]LUDQDREUDQDRGUDVOLKRGPODGHL2GJRMUD]YLMDVSRVREQRVWL
DOLLKQHVWYDUD
2GJRMVKYDDQMDLUD]XPXWMHXQDRVMHWOMLYRVWSUHPDGRVDLYDQMX
2GJRMLWHOMVHUDDLVWRNDRLXPMHWQLN
2GJRYDUDMXDLVKUDQDVRFLMDOQDVLJXUQRVWLSVLKRORNDKDUPRQLMDXRELWHOML
NRMDMHELODLRVWDODQDMSULURGQLMLVRFLMDOQLLHPRFLRQDOQLSRVUHGQLNL]PHX
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'DQDVMHRYMHNSRVWDRSUHGPHW
0QRJHVWYDULJXELVDPR]DWRWRLKQHWUDL
$NRVHVQHNRPVWYDULSHWOMDGRYROMQRGXJRVORPLWHVH$NRVH]DJODYL
SULPMHQLVLOX1HPRMVLORPX]PLYHLHNL$NRVHVORPLLRQDNRJDMH
WUHEDOR]DPLMHQLWL.DRVYHRVWDOR]DNDHSURLWDMXSXWVWYR
XYDOLQHWRGRYROMQRGXJRPRHWREDFLWL%DFLOLELORWR]DWUHEDW
HWLLPWLYLHQHEXGHSULUXFL
1DMSULMHSURPLVOLRSUHGPHWXSDWHNRQGDUHFLLVSHFLSDUHFL
'HYHGHVHWSRVWRVWYDULMHVXYLQR
.DGVWYDULLGXGREURQHWRHSRLORH
1DMSRWUHEQLMDVWYDULOLLQIRUPDFLMDELWHQDMPDQMHGRVWXSQD
3RGQDMULJRUR]QLMHNRQWUROLUDQLPXYMHWLPDUD]OLLWLKYDULMDEOLVXVWDYHVH
LSDNSRQDDWLNDNRPXVHVSUGL
3RGSULWLVNRPVWYDULSRVWDMXMRJRUH
3UHGPHWHSDVWLWDNRGDSURX]URLQDMYHXWHWX3RVHEQRHXYLMHNSDVWL
QDMNUKNLMLGLR
3UHSXWHQHVHELVWYDULLPDMXVNORQRVWGDVHNUHXRG]ODQDJRUH
5DXQDODVXPDQMHQHSRX]GDQLMDRGOMXGL8RVWDORPVYDNLVXVWDYNRMLRYLVLR
OMXGVNRMSRX]GDQRVWLMHQHSRX]GDQ
6WYDULQLNDGDQLVXWDNYHNDNYHMHVX2QHVXXYLMHNVDPRWRWRVHRGQMLK
QDSUDYL
7NRNDHGDHNUHQXWLQDEROMH"6WYDULHRWLLQDJRUHSULMHQHJRNUHQX
QDEROMH9HLQDVWYDULVWDOQRLGHQDJRUH

SURQDOD]LULMHNRMDJDXOMHSDYDOLPHQXODYLQXNRMDXQLWDYDQDHJUDGRYHD
FHVWHSUHWYDUDXFHVWHVPUWLQD]LYDPRLQGLYLGXDOQLSURPHW
1DMYHDRSDVQRVWXSURPHWXVXDXWRPRELOLNRMLYR]HEUHQHJRWRQMLKRY
YR]DPRHPLVOLWL
6WDEODVXSULURGQLQHSULMDWHOMLDXWRPRELOD
pRYMHNMHL]PLVOLRVWURMHYHDGDQDVVWURMHYLYODGDMXRYMHNRPXPMHVWRGD
MHREUDWQR
6WURMHYLPLVOHDOMXGLUDGHLOLREUDWQRNDNRNDG
RYMHNMHL]REOLHQXSUDYR]ERJWRJDWRLYLXMHGQRPSULYUHGQRPVWURMX
NRMLJDMHVLORPSULOLNDL]REOLLRLPRUDOQR,]PLMHQLPRX]URNHWRJ
L]REOLHQMDL]PLMHQLWHVHLRYMHNXVYRPPRUDOQRPVXVWDYX
pRYMHNVOXLVYRPSURL]YRGXLVWYDULPDPMHVWRGDVWYDULVOXHQMHPX
'DQDVMHRYMHNSRVWDRSUHGPHW
0QRJHVWYDULJXELVDPR]DWRWRLKQHWUDL
$NRVHVQHNRPVWYDULSHWOMDGRYROMQRGXJRVORPLWHVH$NRVH]DJODYL
SULPMHQLVLOX1HPRMVLORPX]PLYHLHNL$NRVHVORPLLRQDNRJDMH
WUHEDOR]DPLMHQLWL.DRVYHRVWDOR]DNDHSURLWDMXSXWVWYR
XYDOLQHWRGRYROMQRGXJRPRHWREDFLWL%DFLOLELORWR]DWUHEDW
HWLLPWLYLHQHEXGHSULUXFL
1DMSULMHSURPLVOLRSUHGPHWXSDWHNRQGDUHFLLVSHFLSDUHFL
'HYHGHVHWSRVWRVWYDULMHVXYLQR
.DGVWYDULLGXGREURQHWRHSRLORH
1DMSRWUHEQLMDVWYDULOLLQIRUPDFLMDELWHQDMPDQMHGRVWXSQD
3RGQDMULJRUR]QLMHNRQWUROLUDQLPXYMHWLPDUD]OLLWLKYDULMDEOLVXVWDYHVH
LSDNSRQDDWLNDNRPXVHVSUGL
3RGSULWLVNRPVWYDULSRVWDMXMRJRUH
3UHGPHWHSDVWLWDNRGDSURX]URLQDMYHXWHWX3RVHEQRHXYLMHNSDVWL
QDMNUKNLMLGLR
3UHSXWHQHVHELVWYDULLPDMXVNORQRVWGDVHNUHXRG]ODQDJRUH
5DXQDODVXPDQMHQHSRX]GDQLMDRGOMXGL8RVWDORPVYDNLVXVWDYNRMLRYLVLR
OMXGVNRMSRX]GDQRVWLMHQHSRX]GDQ
6WYDULQLNDGDQLVXWDNYHNDNYHMHVX2QHVXXYLMHNVDPRWRWRVHRGQMLK
QDSUDYL
7NRNDHGDHNUHQXWLQDEROMH"6WYDULHRWLLQDJRUHSULMHQHJRNUHQX
QDEROMH9HLQDVWYDULVWDOQRLGHQDJRUH





SURQDOD]LULMHNRMDJDXOMHSDYDOLPHQXODYLQXNRMDXQLWDYDQDHJUDGRYHD
FHVWHSUHWYDUDXFHVWHVPUWLQD]LYDPRLQGLYLGXDOQLSURPHW
1DMYHDRSDVQRVWXSURPHWXVXDXWRPRELOLNRMLYR]HEUHQHJRWRQMLKRY
YR]DPRHPLVOLWL
6WDEODVXSULURGQLQHSULMDWHOMLDXWRPRELOD
pRYMHNMHL]PLVOLRVWURMHYHDGDQDVVWURMHYLYODGDMXRYMHNRPXPMHVWRGD
MHREUDWQR
6WURMHYLPLVOHDOMXGLUDGHLOLREUDWQRNDNRNDG
RYMHNMHL]REOLHQXSUDYR]ERJWRJDWRLYLXMHGQRPSULYUHGQRPVWURMX
NRMLJDMHVLORPSULOLNDL]REOLLRLPRUDOQR,]PLMHQLPRX]URNHWRJ
L]REOLHQMDL]PLMHQLWHVHLRYMHNXVYRPPRUDOQRPVXVWDYX
pRYMHNVOXLVYRPSURL]YRGXLVWYDULPDPMHVWRGDVWYDULVOXHQMHPX
'DQDVMHRYMHNSRVWDRSUHGPHW
0QRJHVWYDULJXELVDPR]DWRWRLKQHWUDL
$NRVHVQHNRPVWYDULSHWOMDGRYROMQRGXJRVORPLWHVH$NRVH]DJODYL
SULPMHQLVLOX1HPRMVLORPX]PLYHLHNL$NRVHVORPLLRQDNRJDMH
WUHEDOR]DPLMHQLWL.DRVYHRVWDOR]DNDHSURLWDMXSXWVWYR
XYDOLQHWRGRYROMQRGXJRPRHWREDFLWL%DFLOLELORWR]DWUHEDW
HWLLPWLYLHQHEXGHSULUXFL
1DMSULMHSURPLVOLRSUHGPHWXSDWHNRQGDUHFLLVSHFLSDUHFL
'HYHGHVHWSRVWRVWYDULMHVXYLQR
.DGVWYDULLGXGREURQHWRHSRLORH
1DMSRWUHEQLMDVWYDULOLLQIRUPDFLMDELWHQDMPDQMHGRVWXSQD
3RGQDMULJRUR]QLMHNRQWUROLUDQLPXYMHWLPDUD]OLLWLKYDULMDEOLVXVWDYHVH
LSDNSRQDDWLNDNRPXVHVSUGL
3RGSULWLVNRPVWYDULSRVWDMXMRJRUH
3UHGPHWHSDVWLWDNRGDSURX]URLQDMYHXWHWX3RVHEQRHXYLMHNSDVWL
QDMNUKNLMLGLR
3UHSXWHQHVHELVWYDULLPDMXVNORQRVWGDVHNUHXRG]ODQDJRUH
5DXQDODVXPDQMHQHSRX]GDQLMDRGOMXGL8RVWDORPVYDNLVXVWDYNRMLRYLVLR
OMXGVNRMSRX]GDQRVWLMHQHSRX]GDQ
6WYDULQLNDGDQLVXWDNYHNDNYHMHVX2QHVXXYLMHNVDPRWRWRVHRGQMLK
QDSUDYL
7NRNDHGDHNUHQXWLQDEROMH"6WYDULHRWLLQDJRUHSULMHQHJRNUHQX
QDEROMH9HLQDVWYDULVWDOQRLGHQDJRUH



SURQDOD]LULMHNRMDJDXOMHSDYDOLPHQXODYLQXNRMDXQLWDYDQDHJUDGRYHD
FHVWHSUHWYDUDXFHVWHVPUWLQD]LYDPRLQGLYLGXDOQLSURPHW
1DMYHDRSDVQRVWXSURPHWXVXDXWRPRELOLNRMLYR]HEUHQHJRWRQMLKRY
YR]DPRHPLVOLWL
6WDEODVXSULURGQLQHSULMDWHOMLDXWRPRELOD
pRYMHNMHL]PLVOLRVWURMHYHDGDQDVVWURMHYLYODGDMXRYMHNRPXPMHVWRGD
MHREUDWQR
6WURMHYLPLVOHDOMXGLUDGHLOLREUDWQRNDNRNDG
RYMHNMHL]REOLHQXSUDYR]ERJWRJDWRLYLXMHGQRPSULYUHGQRPVWURMX
NRMLJDMHVLORPSULOLNDL]REOLLRLPRUDOQR,]PLMHQLPRX]URNHWRJ
L]REOLHQMDL]PLMHQLWHVHLRYMHNXVYRPPRUDOQRPVXVWDYX
pRYMHNVOXLVYRPSURL]YRGXLVWYDULPDPMHVWRGDVWYDULVOXHQMHPX
'DQDVMHRYMHNSRVWDRSUHGPHW
0QRJHVWYDULJXELVDPR]DWRWRLKQHWUDL
$NRVHVQHNRPVWYDULSHWOMDGRYROMQRGXJRVORPLWHVH$NRVH]DJODYL
SULPMHQLVLOX1HPRMVLORPX]PLYHLHNL$NRVHVORPLLRQDNRJDMH
WUHEDOR]DPLMHQLWL.DRVYHRVWDOR]DNDHSURLWDMXSXWVWYR
XYDOLQHWRGRYROMQRGXJRPRHWREDFLWL%DFLOLELORWR]DWUHEDW
HWLLPWLYLHQHEXGHSULUXFL
1DMSULMHSURPLVOLRSUHGPHWXSDWHNRQGDUHFLLVSHFLSDUHFL
'HYHGHVHWSRVWRVWYDULMHVXYLQR
.DGVWYDULLGXGREURQHWRHSRLORH
1DMSRWUHEQLMDVWYDULOLLQIRUPDFLMDELWHQDMPDQMHGRVWXSQD
3RGQDMULJRUR]QLMHNRQWUROLUDQLPXYMHWLPDUD]OLLWLKYDULMDEOLVXVWDYHVH
LSDNSRQDDWLNDNRPXVHVSUGL
3RGSULWLVNRPVWYDULSRVWDMXMRJRUH
3UHGPHWHSDVWLWDNRGDSURX]URLQDMYHXWHWX3RVHEQRHXYLMHNSDVWL
QDMNUKNLMLGLR
3UHSXWHQHVHELVWYDULLPDMXVNORQRVWGDVHNUHXRG]ODQDJRUH
5DXQDODVXPDQMHQHSRX]GDQLMDRGOMXGL8RVWDORPVYDNLVXVWDYNRMLRYLVLR
OMXGVNRMSRX]GDQRVWLMHQHSRX]GDQ
6WYDULQLNDGDQLVXWDNYHNDNYHMHVX2QHVXXYLMHNVDPRWRWRVHRGQMLK
QDSUDYL
7NRNDHGDHNUHQXWLQDEROMH"6WYDULHRWLLQDJRUHSULMHQHJRNUHQX
QDEROMH9HLQDVWYDULVWDOQRLGHQDJRUH



8YLMHNSRVWRMLODNLQDLQGDVHWRL]UDGL
p*UDPSULPMHQHYULMHGLWRQXDSVWUDNFLMH
pDVWL]X]HWQLPHPLVLMDPDDOLPRHPROLSUHGYLGMHWLYULMHPHNDGHVH
]DKWLMHYDWLQHVDPRGDMHGDQGDQEXGHVORERGDQRGWHOHYL]LMVNRJSURJUDPD
QHJRGDWRSRVWDQHLQXGRP"
'REDMHEHVPLVOHQRJEXOMHQMDXDJUHVLYQH]DJOXSOMXMXHLWULYLMDOQH79
SURJUDPH
1DMJRUHVPHHQDVWRMLV79HNUDQDLVWLVQXWLRELQRVPHH
3RVWRMLRSUDYGDQVWUDKRGEDUEDUVNHEXGXQRVWLXNRMRMHWHOHYL]LMDSOHV
HJRL]DPLLVSUD]QRXLYDQMHL]EULVDWLVYHWHNRYLQHVWROMHDKXPDQL]PD
3XNDMHLVWLQDGDVPRPLVQDLPWHOHYL]RULPDLPODQMDFLPDXGDOMHQLMLRG
VWYDUQRJLYRWDQHJRGRPRURFLX$IULFL
7HOHYL]LMDMHL]XPOMHQD]DWRGDELLQHSLVPHQLLPDOLUD]ORJDQRVLWLQDRDOH
7HOHYL]LMDMHSRVWDODJRVWNRMLRGVYLKGUXJLKJRVWLMX]DKWLMHYDGDPXVH
SRGUHGHLOLQHGROD]H
7HOHYL]LMDSUHWYDUDGRPXSURVWRU]DSUHGVWDYHRELWHOMXSXEOLNXDYHHUQML
UD]JRYRUEUDQLKGUXJRYDXIDUVX2QDYMHURMDWQROMXGLPDQHHGRQLMHWL
WROLNRNXOWXUHNROLNRHMHXLVWLPDKXQLWLWL
8OMXGVNRMMHSULURGLGDRWNULYDVYLMHWRNRVHEHGDRSDDQMHJRYXOMHSRWX
NDRL]DPNHQMHJRYXXGHVQXL]JUDHQRVWLRUJDQL]DFLMXNDRLQMHJRYH
RWYRUHQHSULMHWQMHDRQHQLVXEH]D]OHQH1HNDGDVPRJRYRULOLR
LQIRUPDFLMVNRMJODGLGDQDVX]SRPRWHOHYL]LMHJRYRULPRRLQIRUPDFLMVNRP
QDVLOMX'RYROMQRMHGDXNOMXLPRUDGLRWHOHYL]RUGDSRJOHGDPRQDVORYH
VWUDQLFHQDNLRVNXSRUHGNRMHJVYDNRGQHYQRJSUROD]LPRGDELVPRVKYDWLOL
NDNRQDV]DVLSDMXLQIRUPDFLMHR QH ELWQLPGRJDDMLPDSRMDYDPD
SUREOHPLPDLGRVWLJQXLPDNRGQDVLXVYLMHWX
8WMHFDMWHOHYL]LMHQDQDXNXOWXUXXSUDYRMHQHRSLVLY8L]YMHVQRPVPLVOXRQD
MHJRWRYRLVWRWROLNRYDQDNDRL]XPWLVND
=DKYDOMXMXLWHOHYL]LMLSRVWRMLIHQRPHQGDVHEH]EURMOMXGLQDYHHUSUREXGL
SULMHQHJRWRLGXXNUHYHW

 $NRVHHOLRVWDYLWLSLDWULMH]QLPRLPDSRJOHGDMSLMDQFD
p
$ONRKRONRQ]HUYLUDVYHRVLPGRVWRMDQVWYDLWDMQL$ONRKROUD]UMHXMHMH]LNDOL
QHUMHDYDSUREOHPH
$ONRKROVXDYDRE]RUQDYHOLLQXSRGPHWDD]DSLYR
3LMNDGDVLVUHWDQQLNDGDQHPRMSLWLDNRVLQHVUHWDQ

RYLQX

RYLQX

p$NRVHHOLRVWDYLWLSLDWULMH]QLPRLPDSRJOHGDMSLMDQFD
$ONRKRONRQ]HUYLUDVYHRVLPGRVWRMDQVWYDLWDMQL$ONRKROUD]UMHXMHMH]LNDOL
QHUMHDYDSUREOHPH
$ONRKROVXDYDRE]RUQDYHOLLQXSRGPHWDD]DSLYR
3LMNDGDVLVUHWDQQLNDGDQHPRMSLWLDNRVLQHVUHWDQ

 YLMHNSRVWRMLODNLQDLQGDVHWRL]UDGL
8
p*UDPSULPMHQHYULMHGLWRQXDSVWUDNFLMH
pDVWL]X]HWQLPHPLVLMDPDDOLPRHPROLSUHGYLGMHWLYULMHPHNDGHVH
]DKWLMHYDWLQHVDPRGDMHGDQGDQEXGHVORERGDQRGWHOHYL]LMVNRJSURJUDPD
QHJRGDWRSRVWDQHLQXGRP"
'REDMHEHVPLVOHQRJEXOMHQMDXDJUHVLYQH]DJOXSOMXMXHLWULYLMDOQH79
SURJUDPH
1DMJRUHVPHHQDVWRMLV79HNUDQDLVWLVQXWLRELQRVPHH
3RVWRMLRSUDYGDQVWUDKRGEDUEDUVNHEXGXQRVWLXNRMRMHWHOHYL]LMDSOHV
HJRL]DPLLVSUD]QRXLYDQMHL]EULVDWLVYHWHNRYLQHVWROMHDKXPDQL]PD
3XNDMHLVWLQDGDVPRPLVQDLPWHOHYL]RULPDLPODQMDFLPDXGDOMHQLMLRG
VWYDUQRJLYRWDQHJRGRPRURFLX$IULFL
7HOHYL]LMDMHL]XPOMHQD]DWRGDELLQHSLVPHQLLPDOLUD]ORJDQRVLWLQDRDOH
7HOHYL]LMDMHSRVWDODJRVWNRMLRGVYLKGUXJLKJRVWLMX]DKWLMHYDGDPXVH
SRGUHGHLOLQHGROD]H
7HOHYL]LMDSUHWYDUDGRPXSURVWRU]DSUHGVWDYHRELWHOMXSXEOLNXDYHHUQML
UD]JRYRUEUDQLKGUXJRYDXIDUVX2QDYMHURMDWQROMXGLPDQHHGRQLMHWL
WROLNRNXOWXUHNROLNRHMHXLVWLPDKXQLWLWL
8OMXGVNRMMHSULURGLGDRWNULYDVYLMHWRNRVHEHGDRSDDQMHJRYXOMHSRWX
NDRL]DPNHQMHJRYXXGHVQXL]JUDHQRVWLRUJDQL]DFLMXNDRLQMHJRYH
RWYRUHQHSULMHWQMHDRQHQLVXEH]D]OHQH1HNDGDVPRJRYRULOLR
LQIRUPDFLMVNRMJODGLGDQDVX]SRPRWHOHYL]LMHJRYRULPRRLQIRUPDFLMVNRP
QDVLOMX'RYROMQRMHGDXNOMXLPRUDGLRWHOHYL]RUGDSRJOHGDPRQDVORYH
VWUDQLFHQDNLRVNXSRUHGNRMHJVYDNRGQHYQRJSUROD]LPRGDELVPRVKYDWLOL
NDNRQDV]DVLSDMXLQIRUPDFLMHR QH ELWQLPGRJDDMLPDSRMDYDPD
SUREOHPLPDLGRVWLJQXLPDNRGQDVLXVYLMHWX
8WMHFDMWHOHYL]LMHQDQDXNXOWXUXXSUDYRMHQHRSLVLY8L]YMHVQRPVPLVOXRQD
MHJRWRYRLVWRWROLNRYDQDNDRL]XPWLVND
=DKYDOMXMXLWHOHYL]LMLSRVWRMLIHQRPHQGDVHEH]EURMOMXGLQDYHHUSUREXGL
SULMHQHJRWRLGXXNUHYHW






8YLMHNSRVWRMLODNLQDLQGDVHWRL]UDGL
p*UDPSULPMHQHYULMHGLWRQXDSVWUDNFLMH
pDVWL]X]HWQLPHPLVLMDPDDOLPRHPROLSUHGYLGMHWLYULMHPHNDGHVH
]DKWLMHYDWLQHVDPRGDMHGDQGDQEXGHVORERGDQRGWHOHYL]LMVNRJSURJUDPD
QHJRGDWRSRVWDQHLQXGRP"
'REDMHEHVPLVOHQRJEXOMHQMDXDJUHVLYQH]DJOXSOMXMXHLWULYLMDOQH79
SURJUDPH
1DMJRUHVPHHQDVWRMLV79HNUDQDLVWLVQXWLRELQRVPHH
3RVWRMLRSUDYGDQVWUDKRGEDUEDUVNHEXGXQRVWLXNRMRMHWHOHYL]LMDSOHV
HJRL]DPLLVSUD]QRXLYDQMHL]EULVDWLVYHWHNRYLQHVWROMHDKXPDQL]PD
3XNDMHLVWLQDGDVPRPLVQDLPWHOHYL]RULPDLPODQMDFLPDXGDOMHQLMLRG
VWYDUQRJLYRWDQHJRGRPRURFLX$IULFL
7HOHYL]LMDMHL]XPOMHQD]DWRGDELLQHSLVPHQLLPDOLUD]ORJDQRVLWLQDRDOH
7HOHYL]LMDMHSRVWDODJRVWNRMLRGVYLKGUXJLKJRVWLMX]DKWLMHYDGDPXVH
SRGUHGHLOLQHGROD]H
7HOHYL]LMDSUHWYDUDGRPXSURVWRU]DSUHGVWDYHRELWHOMXSXEOLNXDYHHUQML
UD]JRYRUEUDQLKGUXJRYDXIDUVX2QDYMHURMDWQROMXGLPDQHHGRQLMHWL
WROLNRNXOWXUHNROLNRHMHXLVWLPDKXQLWLWL
8OMXGVNRMMHSULURGLGDRWNULYDVYLMHWRNRVHEHGDRSDDQMHJRYXOMHSRWX
NDRL]DPNHQMHJRYXXGHVQXL]JUDHQRVWLRUJDQL]DFLMXNDRLQMHJRYH
RWYRUHQHSULMHWQMHDRQHQLVXEH]D]OHQH1HNDGDVPRJRYRULOLR
LQIRUPDFLMVNRMJODGLGDQDVX]SRPRWHOHYL]LMHJRYRULPRRLQIRUPDFLMVNRP
QDVLOMX'RYROMQRMHGDXNOMXLPRUDGLRWHOHYL]RUGDSRJOHGDPRQDVORYH
VWUDQLFHQDNLRVNXSRUHGNRMHJVYDNRGQHYQRJSUROD]LPRGDELVPRVKYDWLOL
NDNRQDV]DVLSDMXLQIRUPDFLMHR QH ELWQLPGRJDDMLPDSRMDYDPD
SUREOHPLPDLGRVWLJQXLPDNRGQDVLXVYLMHWX
8WMHFDMWHOHYL]LMHQDQDXNXOWXUXXSUDYRMHQHRSLVLY8L]YMHVQRPVPLVOXRQD
MHJRWRYRLVWRWROLNRYDQDNDRL]XPWLVND
=DKYDOMXMXLWHOHYL]LMLSRVWRMLIHQRPHQGDVHEH]EURMOMXGLQDYHHUSUREXGL
SULMHQHJRWRLGXXNUHYHW

 $NRVHHOLRVWDYLWLSLDWULMH]QLPRLPDSRJOHGDMSLMDQFD
p
$ONRKRONRQ]HUYLUDVYHRVLPGRVWRMDQVWYDLWDMQL$ONRKROUD]UMHXMHMH]LNDOL
QHUMHDYDSUREOHPH
$ONRKROVXDYDRE]RUQDYHOLLQXSRGPHWDD]DSLYR
3LMNDGDVLVUHWDQQLNDGDQHPRMSLWLDNRVLQHVUHWDQ

RYLQX

RYLQX

p$NRVHHOLRVWDYLWLSLDWULMH]QLPRLPDSRJOHGDMSLMDQFD
$ONRKRONRQ]HUYLUDVYHRVLPGRVWRMDQVWYDLWDMQL$ONRKROUD]UMHXMHMH]LNDOL
QHUMHDYDSUREOHPH
$ONRKROVXDYDRE]RUQDYHOLLQXSRGPHWDD]DSLYR
3LMNDGDVLVUHWDQQLNDGDQHPRMSLWLDNRVLQHVUHWDQ

8YLMHNSRVWRMLODNLQDLQGDVHWRL]UDGL
 *UDPSULPMHQHYULMHGLWRQXDSVWUDNFLMH
p
pDVWL]X]HWQLPHPLVLMDPDDOLPRHPROLSUHGYLGMHWLYULMHPHNDGHVH
]DKWLMHYDWLQHVDPRGDMHGDQGDQEXGHVORERGDQRGWHOHYL]LMVNRJSURJUDPD
QHJRGDWRSRVWDQHLQXGRP"
'REDMHEHVPLVOHQRJEXOMHQMDXDJUHVLYQH]DJOXSOMXMXHLWULYLMDOQH79
SURJUDPH
1DMJRUHVPHHQDVWRMLV79HNUDQDLVWLVQXWLRELQRVPHH
3RVWRMLRSUDYGDQVWUDKRGEDUEDUVNHEXGXQRVWLXNRMRMHWHOHYL]LMDSOHV
HJRL]DPLLVSUD]QRXLYDQMHL]EULVDWLVYHWHNRYLQHVWROMHDKXPDQL]PD
3XNDMHLVWLQDGDVPRPLVQDLPWHOHYL]RULPDLPODQMDFLPDXGDOMHQLMLRG
VWYDUQRJLYRWDQHJRGRPRURFLX$IULFL
7HOHYL]LMDMHL]XPOMHQD]DWRGDELLQHSLVPHQLLPDOLUD]ORJDQRVLWLQDRDOH
7HOHYL]LMDMHSRVWDODJRVWNRMLRGVYLKGUXJLKJRVWLMX]DKWLMHYDGDPXVH
SRGUHGHLOLQHGROD]H
7HOHYL]LMDSUHWYDUDGRPXSURVWRU]DSUHGVWDYHRELWHOMXSXEOLNXDYHHUQML
UD]JRYRUEUDQLKGUXJRYDXIDUVX2QDYMHURMDWQROMXGLPDQHHGRQLMHWL
WROLNRNXOWXUHNROLNRHMHXLVWLPDKXQLWLWL
8OMXGVNRMMHSULURGLGDRWNULYDVYLMHWRNRVHEHGDRSDDQMHJRYXOMHSRWX
NDRL]DPNHQMHJRYXXGHVQXL]JUDHQRVWLRUJDQL]DFLMXNDRLQMHJRYH
RWYRUHQHSULMHWQMHDRQHQLVXEH]D]OHQH1HNDGDVPRJRYRULOLR
LQIRUPDFLMVNRMJODGLGDQDVX]SRPRWHOHYL]LMHJRYRULPRRLQIRUPDFLMVNRP
QDVLOMX'RYROMQRMHGDXNOMXLPRUDGLRWHOHYL]RUGDSRJOHGDPRQDVORYH
VWUDQLFHQDNLRVNXSRUHGNRMHJVYDNRGQHYQRJSUROD]LPRGDELVPRVKYDWLOL
NDNRQDV]DVLSDMXLQIRUPDFLMHR QH ELWQLPGRJDDMLPDSRMDYDPD
SUREOHPLPDLGRVWLJQXLPDNRGQDVLXVYLMHWX
8WMHFDMWHOHYL]LMHQDQDXNXOWXUXXSUDYRMHQHRSLVLY8L]YMHVQRPVPLVOXRQD
MHJRWRYRLVWRWROLNRYDQDNDRL]XPWLVND
=DKYDOMXMXLWHOHYL]LMLSRVWRMLIHQRPHQGDVHEH]EURMOMXGLQDYHHUSUREXGL
SULMHQHJRWRLGXXNUHYHW



3URWLYYLQDQDYRGHVHVDPR]ODGMHODQDNRMDRQRQDYHGHVDPRRQRQDYRGLL
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XYUHPHQLPDNDNYRMHQDHMHUVYDNLPRUDOQLLQVYRMLPSULPMHURPSRVWDMH
EROMLDNRVH]QDLVNUHQRGLYLWLGREURWL
6YHHGREURGRLXVYRMHYULMHPH
6YHGREUHVWYDULVXMDNRMHIWLQHVYHORHVXMDNRVNXSH
6YHGREUHVXYHSREUDOL
6YHLPDVYRMHOLFHLQDOLMH8GREURPLPDORHJXORHPGREURJ
 YHMHGREURVDPRQHSRVYXGVDPRQHXYLMHNVDPRQH]DVYH
6



6YHWRGDUXMHSRVMHGXMH
6YHX]YLHQHVWYDULLVWRVXWDNRWHNHNDRWRVXLULMHWNH
6YHYHOLNHDNFLMHLVYHYHOLNHPLVOLLPDMXVPLMHQHSRHWNH
7LPHWRGREURWXLULRNRVHEHLVWRGREQRMHXYUXMHLXVHELVDPRPH
7NRSUHVWDQHSRVWDMDWLEROMLSUHVWDRMHELWLGREDU8GREURYMHUXMHVDPRRQR
PDORQMLKNRMLJDLLQH
9DOMDQRYMHNLXQDMQH]QDWLMLPVWYDULPDQDVWRMLELWLWREROML
9HLQDMHOMXGLVSRVREQLMD]DYHOLNDGMHODQHJR]DGREURLQVWYD9HOLNL
VWYDUDMXYHOLNRGREULWUDMQR
9HOLNLVXOMXGLSRQHNDGYHOLNLDNLXPDOLPVWYDULPD
p1LWNRWHQHHYROMHWLDNREXGHVDPRQDVHEHPLVOLR
RYMHNNRMLYROLMHGLQRVDPRJDVHEHQLWDQHPU]LWROLNRNROLNRGDEXGHVDP
RYMHNNRMLVHEHQDVLOQRSUHGVWDYOMDNDRYHOLNDQDSXLHNDRPMHKXUQHNH
LYRWLQMH6YLVPRPL]DSRYLMHVWYUORPDOLD]DYMHQRVWPRGDQXOD
(JRLVWMHRVREDORHJXNXVDNRMDMHYLH]DLQWHUHVLUDQD]DVHEHQHJR]DPHQH
(JRLVWLDQLYRWGRELYDWRHOLL]EMHLVDPRXLSUD]QLQX
(JRL]DPWUHEDPGUXJRJD]DVHEH]DVYRMXVUHXMHVWVQDJDHURVD
VSR]QDMDGDVHPRJXXVUHLWLVDPRQDWHPHOMXVUHHGUXJRJDMHPXGURVW
HURVD
(JRL]DPQDMYHDELMHGDMHGQRJVWYRUHQMD
(JRL]DPVHQHVDVWRMLXWRPHGDVHLYRWLYLSUHPDVYRMLPHOMDPDYHX
WRPHGDVHRGGUXJLK]DKWLMHYDGDLYHRQDNRNDNRPLWRHOLPR
1HRYLVLOLQHVHELQRVWROMXGVNRMVDPRVYLMHVWLLQHXURIL]LRORNRMVWUXNWXULQD
NRMRMSRLYD
,VHELQRVWSRNUHH
,VXEMHNWLYQRVWMHREOLNHJRL]PD
-HGLQLNRWDLNRMLSRNUHXSROLWLNXHNRQRPLMXRGQRVQRNRMHRQDVWDYOMDX
SRNUHWMHVXSRKOHSQRVW
.DGVH]DSRVWDYOMDGXKRYQDNXOWXUDNXOWXUDXQXWUDQMHJRYMHNDWDGD
VHELQRVWRVWDMHGRPLQDQWQDPRXRYMHNXDVXVWDYVHELQRVWLRGJRYDUDWRM
RULMHQWDFLMLEROMHRGVXVWDYDOMXEDYL]DVYRMHEOLQMH
2YHGYLMHULMHLVXNREQH0RMHL7YRMH
3RKOHSDNDRLSRGUHLYDQMH]DJOXSOMXMHOMXGH
3RWUHEQRMHSRQDMSULMHGDVHRGJRYRUQLOMXGLVDPLRVORERGHVNHSWLFL]PDLOL
MREROMHUHHQRVHELQRVWL

 YHWRGDUXMHSRVMHGXMH
6
6YHX]YLHQHVWYDULLVWRVXWDNRWHNHNDRWRVXLULMHWNH
6YHYHOLNHDNFLMHLVYHYHOLNHPLVOLLPDMXVPLMHQHSRHWNH
7LPHWRGREURWXLULRNRVHEHLVWRGREQRMHXYUXMHLXVHELVDPRPH
7NRSUHVWDQHSRVWDMDWLEROMLSUHVWDRMHELWLGREDU8GREURYMHUXMHVDPRRQR
PDORQMLKNRMLJDLLQH
9DOMDQRYMHNLXQDMQH]QDWLMLPVWYDULPDQDVWRMLELWLWREROML
9HLQDMHOMXGLVSRVREQLMD]DYHOLNDGMHODQHJR]DGREURLQVWYD9HOLNL
VWYDUDMXYHOLNRGREULWUDMQR
9HOLNLVXOMXGLSRQHNDGYHOLNLDNLXPDOLPVWYDULPD
p1LWNRWHQHHYROMHWLDNREXGHVDPRQDVHEHPLVOLR
RYMHNNRMLYROLMHGLQRVDPRJDVHEHQLWDQHPU]LWROLNRNROLNRGDEXGHVDP
RYMHNNRMLVHEHQDVLOQRSUHGVWDYOMDNDRYHOLNDQDSXLHNDRPMHKXUQHNH
LYRWLQMH6YLVPRPL]DSRYLMHVWYUORPDOLD]DYMHQRVWPRGDQXOD
(JRLVWMHRVREDORHJXNXVDNRMDMHYLH]DLQWHUHVLUDQD]DVHEHQHJR]DPHQH
(JRLVWLDQLYRWGRELYDWRHOLL]EMHLVDPRXLSUD]QLQX
(JRL]DPWUHEDPGUXJRJD]DVHEH]DVYRMXVUHXMHVWVQDJDHURVD
VSR]QDMDGDVHPRJXXVUHLWLVDPRQDWHPHOMXVUHHGUXJRJDMHPXGURVW
HURVD
(JRL]DPQDMYHDELMHGDMHGQRJVWYRUHQMD
(JRL]DPVHQHVDVWRMLXWRPHGDVHLYRWLYLSUHPDVYRMLPHOMDPDYHX
WRPHGDVHRGGUXJLK]DKWLMHYDGDLYHRQDNRNDNRPLWRHOLPR
1HRYLVLOLQHVHELQRVWROMXGVNRMVDPRVYLMHVWLLQHXURIL]LRORNRMVWUXNWXULQD
NRMRMSRLYD
,VHELQRVWSRNUHH
,VXEMHNWLYQRVWMHREOLNHJRL]PD
-HGLQLNRWDLNRMLSRNUHXSROLWLNXHNRQRPLMXRGQRVQRNRMHRQDVWDYOMDX
SRNUHWMHVXSRKOHSQRVW
.DGVH]DSRVWDYOMDGXKRYQDNXOWXUDNXOWXUDXQXWUDQMHJRYMHNDWDGD
VHELQRVWRVWDMHGRPLQDQWQDPRXRYMHNXDVXVWDYVHELQRVWLRGJRYDUDWRM
RULMHQWDFLMLEROMHRGVXVWDYDOMXEDYL]DVYRMHEOLQMH
2YHGYLMHULMHLVXNREQH0RMHL7YRMH
3RKOHSDNDRLSRGUHLYDQMH]DJOXSOMXMHOMXGH
3RWUHEQRMHSRQDMSULMHGDVHRGJRYRUQLOMXGLVDPLRVORERGHVNHSWLFL]PDLOL
MREROMHUHHQRVHELQRVWL






6YHWRGDUXMHSRVMHGXMH
6YHX]YLHQHVWYDULLVWRVXWDNRWHNHNDRWRVXLULMHWNH
6YHYHOLNHDNFLMHLVYHYHOLNHPLVOLLPDMXVPLMHQHSRHWNH
7LPHWRGREURWXLULRNRVHEHLVWRGREQRMHXYUXMHLXVHELVDPRPH
7NRSUHVWDQHSRVWDMDWLEROMLSUHVWDRMHELWLGREDU8GREURYMHUXMHVDPRRQR
PDORQMLKNRMLJDLLQH
9DOMDQRYMHNLXQDMQH]QDWLMLPVWYDULPDQDVWRMLELWLWREROML
9HLQDMHOMXGLVSRVREQLMD]DYHOLNDGMHODQHJR]DGREURLQVWYD9HOLNL
VWYDUDMXYHOLNRGREULWUDMQR
9HOLNLVXOMXGLSRQHNDGYHOLNLDNLXPDOLPVWYDULPD
p1LWNRWHQHHYROMHWLDNREXGHVDPRQDVHEHPLVOLR
RYMHNNRMLYROLMHGLQRVDPRJDVHEHQLWDQHPU]LWROLNRNROLNRGDEXGHVDP
RYMHNNRMLVHEHQDVLOQRSUHGVWDYOMDNDRYHOLNDQDSXLHNDRPMHKXUQHNH
LYRWLQMH6YLVPRPL]DSRYLMHVWYUORPDOLD]DYMHQRVWPRGDQXOD
(JRLVWMHRVREDORHJXNXVDNRMDMHYLH]DLQWHUHVLUDQD]DVHEHQHJR]DPHQH
(JRLVWLDQLYRWGRELYDWRHOLL]EMHLVDPRXLSUD]QLQX
(JRL]DPWUHEDPGUXJRJD]DVHEH]DVYRMXVUHXMHVWVQDJDHURVD
VSR]QDMDGDVHPRJXXVUHLWLVDPRQDWHPHOMXVUHHGUXJRJDMHPXGURVW
HURVD
(JRL]DPQDMYHDELMHGDMHGQRJVWYRUHQMD
(JRL]DPVHQHVDVWRMLXWRPHGDVHLYRWLYLSUHPDVYRMLPHOMDPDYHX
WRPHGDVHRGGUXJLK]DKWLMHYDGDLYHRQDNRNDNRPLWRHOLPR
1HRYLVLOLQHVHELQRVWROMXGVNRMVDPRVYLMHVWLLQHXURIL]LRORNRMVWUXNWXULQD
NRMRMSRLYD
,VHELQRVWSRNUHH
,VXEMHNWLYQRVWMHREOLNHJRL]PD
-HGLQLNRWDLNRMLSRNUHXSROLWLNXHNRQRPLMXRGQRVQRNRMHRQDVWDYOMDX
SRNUHWMHVXSRKOHSQRVW
.DGVH]DSRVWDYOMDGXKRYQDNXOWXUDNXOWXUDXQXWUDQMHJRYMHNDWDGD
VHELQRVWRVWDMHGRPLQDQWQDPRXRYMHNXDVXVWDYVHELQRVWLRGJRYDUDWRM
RULMHQWDFLMLEROMHRGVXVWDYDOMXEDYL]DVYRMHEOLQMH
2YHGYLMHULMHLVXNREQH0RMHL7YRMH
3RKOHSDNDRLSRGUHLYDQMH]DJOXSOMXMHOMXGH
3RWUHEQRMHSRQDMSULMHGDVHRGJRYRUQLOMXGLVDPLRVORERGHVNHSWLFL]PDLOL
MREROMHUHHQRVHELQRVWL

6YHWRGDUXMHSRVMHGXMH
 YHX]YLHQHVWYDULLVWRVXWDNRWHNHNDRWRVXLULMHWNH
6
6YHYHOLNHDNFLMHLVYHYHOLNHPLVOLLPDMXVPLMHQHSRHWNH
7LPHWRGREURWXLULRNRVHEHLVWRGREQRMHXYUXMHLXVHELVDPRPH
7NRSUHVWDQHSRVWDMDWLEROMLSUHVWDRMHELWLGREDU8GREURYMHUXMHVDPRRQR
PDORQMLKNRMLJDLLQH
9DOMDQRYMHNLXQDMQH]QDWLMLPVWYDULPDQDVWRMLELWLWREROML
9HLQDMHOMXGLVSRVREQLMD]DYHOLNDGMHODQHJR]DGREURLQVWYD9HOLNL
VWYDUDMXYHOLNRGREULWUDMQR
9HOLNLVXOMXGLSRQHNDGYHOLNLDNLXPDOLPVWYDULPD
p1LWNRWHQHHYROMHWLDNREXGHVDPRQDVHEHPLVOLR
RYMHNNRMLYROLMHGLQRVDPRJDVHEHQLWDQHPU]LWROLNRNROLNRGDEXGHVDP
RYMHNNRMLVHEHQDVLOQRSUHGVWDYOMDNDRYHOLNDQDSXLHNDRPMHKXUQHNH
LYRWLQMH6YLVPRPL]DSRYLMHVWYUORPDOLD]DYMHQRVWPRGDQXOD
(JRLVWMHRVREDORHJXNXVDNRMDMHYLH]DLQWHUHVLUDQD]DVHEHQHJR]DPHQH
(JRLVWLDQLYRWGRELYDWRHOLL]EMHLVDPRXLSUD]QLQX
(JRL]DPWUHEDPGUXJRJD]DVHEH]DVYRMXVUHXMHVWVQDJDHURVD
VSR]QDMDGDVHPRJXXVUHLWLVDPRQDWHPHOMXVUHHGUXJRJDMHPXGURVW
HURVD
(JRL]DPQDMYHDELMHGDMHGQRJVWYRUHQMD
(JRL]DPVHQHVDVWRMLXWRPHGDVHLYRWLYLSUHPDVYRMLPHOMDPDYHX
WRPHGDVHRGGUXJLK]DKWLMHYDGDLYHRQDNRNDNRPLWRHOLPR
1HRYLVLOLQHVHELQRVWROMXGVNRMVDPRVYLMHVWLLQHXURIL]LRORNRMVWUXNWXULQD
NRMRMSRLYD
,VHELQRVWSRNUHH
,VXEMHNWLYQRVWMHREOLNHJRL]PD
-HGLQLNRWDLNRMLSRNUHXSROLWLNXHNRQRPLMXRGQRVQRNRMHRQDVWDYOMDX
SRNUHWMHVXSRKOHSQRVW
.DGVH]DSRVWDYOMDGXKRYQDNXOWXUDNXOWXUDXQXWUDQMHJRYMHNDWDGD
VHELQRVWRVWDMHGRPLQDQWQDPRXRYMHNXDVXVWDYVHELQRVWLRGJRYDUDWRM
RULMHQWDFLMLEROMHRGVXVWDYDOMXEDYL]DVYRMHEOLQMH
2YHGYLMHULMHLVXNREQH0RMHL7YRMH
3RKOHSDNDRLSRGUHLYDQMH]DJOXSOMXMHOMXGH
3RWUHEQRMHSRQDMSULMHGDVHRGJRYRUQLOMXGLVDPLRVORERGHVNHSWLFL]PDLOL
MREROMHUHHQRVHELQRVWL



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XSRUQRVWXVWUDMQRVWQDSRUSRVOXQRVWUHVSHNW
p%H]PLVDRQHGLVFLSOLQHQHPDSUDYRJVWYDUDODWYD
p,VND]XMVLWQHSDQMH1HWHGLKYDOH]DQDRNRQHYDQHVLWQLFH$OLQHPRM
XWRPHSUHWMHULYDWL
2QRLPHHOLSULYXLSR]RUQRVWPRUDLPDWLQHNL]QDDM]DLYRWLUDG
OMXGL
o3OHPHQLWLXPRYLQLWDQHLQHSRORYLQR
p3RYUQLYMHUXMXXVUHXSULJRGH-DNLYMHUXMXXX]URNHLSRVOMHGLFH
6DPRSRYUQLSR]QDMXVDPRJDVHEH6YHWRMHVDPRGMHORPLQRVKYDHQRQH
VWDSDVHVRQLPNRMLXLYHRVWDMH]DRJUQXWSODWEH]VWYDUQHREUD]RYQH
YULMHGQRVWL
o1DMYHLQHSULMDWHOMQDSUHWNDQLMH]DEOXGDYHWURPRVW
p0XGURVWMHXXVWUDMQRVWLQHXVQD]LYHXWUDMDQMXX]YLHQLKRVMHDMDNRMD
WHLQLX]YLHQLP8SRUQRVWMHYUOLQDSRNRMRMVYHGUXJHYUOLQHSRVWDMX
SORGQH
1HVQDJDYHWUDMDQMHX]YLHQLKRVMHDMDLQLOMXGHYLLPD
6DPRXSRUQRVWGRYRGLGRFLOMD
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3UDYLHJRLVWSULVWDMHDNLQDWRGDGUXJLEXGXVUHWQLDNRMHWR]ERJQMHJD
6HELQRVWGRYRGLGR]ORLQD
6HELQRVWNRMXUDDVXVWDYVWDYOMDYULMHGQRVWRVREQRJXVSMHKDYRDQDYLH
PMHVWRRGGUXWYHQHRGJRYRUQRVWL
6HELQRVWLJUGHPUVNHOLULMHLRPUDHQDOLSRMPD
6YDNDGMHODWQRVWQDHJGXKDXYLMHNLPDVWDODQLQHL]EMHDQL]YRUXHJRL]PX
9ODVWLWLHJRL]DPURHQLMHRWDFSRGORVWL
o7NRXVNUDXMHVHELVDELUHGUXJRPH
pNUFDQLWNRQHVDDOLMHYD
NUWDFQHLQLQLNDGQLWDSUDYRRVLPNDGXPLUH
NUWRVWMHRELOMHMHJOXSDQD
NUWRVWMHVLURPDWYRERJDWLK
NUWRVWMHMHGQDNRNDRLUDVLSQLWYRRNUXWQRVWSUHPDVLURPDQLPD

3UDYLHJRLVWSULVWDMHDNLQDWRGDGUXJLEXGXVUHWQLDNRMHWR]ERJQMHJD
6HELQRVWGRYRGLGR]ORLQD
6HELQRVWNRMXUDDVXVWDYVWDYOMDYULMHGQRVWRVREQRJXVSMHKDYRDQDYLH
PMHVWRRGGUXWYHQHRGJRYRUQRVWL
6HELQRVWLJUGHPUVNHOLULMHLRPUDHQDOLSRMPD
6YDNDGMHODWQRVWQDHJGXKDXYLMHNLPDVWDODQLQHL]EMHDQL]YRUXHJRL]PX
9ODVWLWLHJRL]DPURHQLMHRWDFSRGORVWL
o7NRXVNUDXMHVHELVDELUHGUXJRPH
pNUFDQLWNRQHVDDOLMHYD
NUWDFQHLQLQLNDGQLWDSUDYRRVLPNDGXPLUH
NUWRVWMHRELOMHMHJOXSDQD
NUWRVWMHVLURPDWYRERJDWLK
NUWRVWMHMHGQDNRNDRLUDVLSQLWYRRNUXWQRVWSUHPDVLURPDQLPD

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XSRUQRVWXVWUDMQRVWQDSRUSRVOXQRVWUHVSHNW
p%H]PLVDRQHGLVFLSOLQHQHPDSUDYRJVWYDUDODWYD
p,VND]XMVLWQHSDQMH1HWHGLKYDOH]DQDRNRQHYDQHVLWQLFH$OLQHPRM
XWRPHSUHWMHULYDWL
2QRLPHHOLSULYXLSR]RUQRVWPRUDLPDWLQHNL]QDDM]DLYRWLUDG
OMXGL
o3OHPHQLWLXPRYLQLWDQHLQHSRORYLQR
p3RYUQLYMHUXMXXVUHXSULJRGH-DNLYMHUXMXXX]URNHLSRVOMHGLFH
6DPRSRYUQLSR]QDMXVDPRJDVHEH6YHWRMHVDPRGMHORPLQRVKYDHQRQH
VWDSDVHVRQLPNRMLXLYHRVWDMH]DRJUQXWSODWEH]VWYDUQHREUD]RYQH
YULMHGQRVWL
o1DMYHLQHSULMDWHOMQDSUHWNDQLMH]DEOXGDYHWURPRVW
p0XGURVWMHXXVWUDMQRVWLQHXVQD]LYHXWUDMDQMXX]YLHQLKRVMHDMDNRMD
WHLQLX]YLHQLP8SRUQRVWMHYUOLQDSRNRMRMVYHGUXJHYUOLQHSRVWDMX
SORGQH
1HVQDJDYHWUDMDQMHX]YLHQLKRVMHDMDLQLOMXGHYLLPD
 DPRXSRUQRVWGRYRGLGRFLOMD
6





GLVFLSOLQDLSRYUQRVWGLVFLSOLQDSDQMDSRWSXQRVWSRYUQRVWWURPRVW
XSRUQRVWXVWUDMQRVWQDSRUSRVOXQRVWUHVSHNW
p%H]PLVDRQHGLVFLSOLQHQHPDSUDYRJVWYDUDODWYD
p,VND]XMVLWQHSDQMH1HWHGLKYDOH]DQDRNRQHYDQHVLWQLFH$OLQHPRM
XWRPHSUHWMHULYDWL
2QRLPHHOLSULYXLSR]RUQRVWPRUDLPDWLQHNL]QDDM]DLYRWLUDG
OMXGL
o3OHPHQLWLXPRYLQLWDQHLQHSRORYLQR
p3RYUQLYMHUXMXXVUHXSULJRGH-DNLYMHUXMXXX]URNHLSRVOMHGLFH
6DPRSRYUQLSR]QDMXVDPRJDVHEH6YHWRMHVDPRGMHORPLQRVKYDHQRQH
VWDSDVHVRQLPNRMLXLYHRVWDMH]DRJUQXWSODWEH]VWYDUQHREUD]RYQH
YULMHGQRVWL
o1DMYHLQHSULMDWHOMQDSUHWNDQLMH]DEOXGDYHWURPRVW
p0XGURVWMHXXVWUDMQRVWLQHXVQD]LYHXWUDMDQMXX]YLHQLKRVMHDMDNRMD
WHLQLX]YLHQLP8SRUQRVWMHYUOLQDSRNRMRMVYHGUXJHYUOLQHSRVWDMX
SORGQH
1HVQDJDYHWUDMDQMHX]YLHQLKRVMHDMDLQLOMXGHYLLPD
6DPRXSRUQRVWGRYRGLGRFLOMD
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3UDYLHJRLVWSULVWDMHDNLQDWRGDGUXJLEXGXVUHWQLDNRMHWR]ERJQMHJD
6HELQRVWGRYRGLGR]ORLQD
6HELQRVWNRMXUDDVXVWDYVWDYOMDYULMHGQRVWRVREQRJXVSMHKDYRDQDYLH
PMHVWRRGGUXWYHQHRGJRYRUQRVWL
6HELQRVWLJUGHPUVNHOLULMHLRPUDHQDOLSRMPD
6YDNDGMHODWQRVWQDHJGXKDXYLMHNLPDVWDODQLQHL]EMHDQL]YRUXHJRL]PX
9ODVWLWLHJRL]DPURHQLMHRWDFSRGORVWL
o7NRXVNUDXMHVHELVDELUHGUXJRPH
pNUFDQLWNRQHVDDOLMHYD
NUWDFQHLQLQLNDGQLWDSUDYRRVLPNDGXPLUH
NUWRVWMHRELOMHMHJOXSDQD
NUWRVWMHVLURPDWYRERJDWLK
NUWRVWMHMHGQDNRNDRLUDVLSQLWYRRNUXWQRVWSUHPDVLURPDQLPD

3UDYLHJRLVWSULVWDMHDNLQDWRGDGUXJLEXGXVUHWQLDNRMHWR]ERJQMHJD
6HELQRVWGRYRGLGR]ORLQD
6HELQRVWNRMXUDDVXVWDYVWDYOMDYULMHGQRVWRVREQRJXVSMHKDYRDQDYLH
PMHVWRRGGUXWYHQHRGJRYRUQRVWL
6HELQRVWLJUGHPUVNHOLULMHLRPUDHQDOLSRMPD
6YDNDGMHODWQRVWQDHJGXKDXYLMHNLPDVWDODQLQHL]EMHDQL]YRUXHJRL]PX
9ODVWLWLHJRL]DPURHQLMHRWDFSRGORVWL
o7NRXVNUDXMHVHELVDELUHGUXJRPH
pNUFDQLWNRQHVDDOLMHYD
NUWDFQHLQLQLNDGQLWDSUDYRRVLPNDGXPLUH
NUWRVWMHRELOMHMHJOXSDQD
NUWRVWMHVLURPDWYRERJDWLK
NUWRVWMHMHGQDNRNDRLUDVLSQLWYRRNUXWQRVWSUHPDVLURPDQLPD

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XSRUQRVWXVWUDMQRVWQDSRUSRVOXQRVWUHVSHNW
p%H]PLVDRQHGLVFLSOLQHQHPDSUDYRJVWYDUDODWYD
p,VND]XMVLWQHSDQMH1HWHGLKYDOH]DQDRNRQHYDQHVLWQLFH$OLQHPRM
XWRPHSUHWMHULYDWL
2QRLPHHOLSULYXLSR]RUQRVWPRUDLPDWLQHNL]QDDM]DLYRWLUDG
OMXGL
o3OHPHQLWLXPRYLQLWDQHLQHSRORYLQR
p3RYUQLYMHUXMXXVUHXSULJRGH-DNLYMHUXMXXX]URNHLSRVOMHGLFH
6DPRSRYUQLSR]QDMXVDPRJDVHEH6YHWRMHVDPRGMHORPLQRVKYDHQRQH
VWDSDVHVRQLPNRMLXLYHRVWDMH]DRJUQXWSODWEH]VWYDUQHREUD]RYQH
YULMHGQRVWL
o1DMYHLQHSULMDWHOMQDSUHWNDQLMH]DEOXGDYHWURPRVW
p0XGURVWMHXXVWUDMQRVWLQHXVQD]LYHXWUDMDQMXX]YLHQLKRVMHDMDNRMD
WHLQLX]YLHQLP8SRUQRVWMHYUOLQDSRNRMRMVYHGUXJHYUOLQHSRVWDMX
SORGQH
1HVQDJDYHWUDMDQMHX]YLHQLKRVMHDMDLQLOMXGHYLLPD
 DPRXSRUQRVWGRYRGLGRFLOMD
6





p1DSRUHWUHEDGRNUDMDSRGQLMHWL
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3ULMHXVSMHKDERJRYLRGUHGLHGDVHRYMHNR]QRML
6QDSRURPWRWDEH]]QRMDQLWD
6YDNLMHQDSRUODNRQRPXNRMLJDUDGRLQL
p$NRVHVDPRMRWUDLSRVOXQRVWDQHNDUDNWHURQGDRGOD]LLVWLQDDGROD]L
OD
p2EUD]DFMHX]DOWHUQDMHILNDVQLMHVUHGVWYRNDNRELVHRGJUDDQDLVKRGLR
UHVSHNW
5HVSHNWMHRVMHDMNRMLVH]DVQLYDQDQDM]GUDYLMHPRVMHDMXSRWRYDQMD
YODVWLWRJLOLWXHJMDSRVWLJQXWUDGRPDQHQDRVQRYLVWDWXVDSRORDMDLOL
RERDYDQMD
5HVSHNWMHVSRVREQRVWGDRVREXYLGLPRRQDNYXNDNYDMHVWGDVPRVYMHVQL
QMH]LQHMHGLQVWYHQHLQGLYLGXDOQRVWL
5HVSHNWR]QDDYDRGVXWQRVWL]UDEOMLYDQMD
5RGLWHOMLNRMLWUDHUHVSHNWQLVXQLWDYLHQL]DVOXLOL

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'XQRVWLOLRELOMHMHGREURJJRYRUQLNDMHVWWRGDSUHVWDQHJRYRULWLNDGELVPR
JDQDMUDGLMHVOXDOL
)LNFLMDMHGDVHVYHPRHL]UHLULMHLPD
*GMHVXULMHLULMHWNHLPDMXWHLQX
*ODVLQDLUHLVHUDVWH
*ODYQXULMHQDVWRMLSUHSXVWLWLVXJRYRUQLNX
*RYRUMHGDUVYLMXPLVDRVDPRQHNLK
*RYRUMH]DPMHQMLYPHGLM2QDQDVMHXLQLROMXGLPDLWDNYLPDQDVRGUDYDL
]DSUDYRXVHELVDGULGHILQLFLMXRQRJDWRRYMHNMHVW
*RYRUSRELMHGLXWQMRPDXWQMXYUHPHQRP
*RYRUSRND]XMHXGLSULWDMHQLGXK
*RYRULPDORDLQLPQRJR
*RYRULQDMSULMHRRQRPHWR]DQLPDWYRMHJVXJRYRUQLND
*RYRULVDHWRLPQRJRUHFLXPDORULMHLRVWDYLGRMDPRYMHNDNRML]QD
DOLQHHOLJRYRULWL
*RYRULDNRWLMHSRWUHEQRDOLWHNSRWRWHGYDSXW]DPROH
*RYRULDOLDNRSXQRJRYRULLPDPDORYUHPHQD]DUD]PLOMDQMH
*RYRUQLNPRUDELWLSRPDORLSMHVQLNGDNOHQHVPLMHVHSUHPDLVWLQLRGQRVLWL
SUHYLHPDWHPDWLNLWRQR*RYRUQLNQLMHOHNVLNRQ1MHJDOMXGLLPDMXNRG
NXH
*ULMVHQDYDWULPXGUDFDDOLEXGLRSUH]DQVDHUDYNRPQMLKRYRP






%XGLEU]LSULSUDYDQVDVOXDWLDVSRURGJRYDUDWL
%XGLGREDUVOXDWHOMLQDYHGLGUXJHGDJRYRUHRVHEL
RYMHNMHGRELRGDUJRYRUD]DWRGDELPRJDRSULNULWLVYRMHPLVOL
RYMHNWUHEDGYLMHJRGLQHGDELQDXLRJRYRULWLDSHGHVHWNDNRELQDXLR
XWMHWL
XYDMVHOMXGLNRMLJRYRUHSUHYLHLOLSUHPDOR
'DELRGUDRVYRMXULMHQDMEROMHMHGDMHQLNDGDQHGDMH
'LVNXVLMDMHQDLQGDVHGUXJHXYUVWLXQMLKRYLP]DEOXGDPD
'REDUJRYRULPDGREDUSRHWDNLGREDUNUDMDRQLQHELVPMHOLELWLSUHYLH
XGDOMHQL
'REDUJRYRUWUHEDLVFUSLWLWHPXDQHVOXDWHOMH
'REUHULMHLPDORVWRMHDPQRJRYULMHGH
'XKQHNRJMH]LNDQDMEROMHVHRLWXMHXULMHLPDNRMHVHQHPRJXSUHYHVWL
'XQRVWLOLRELOMHMHGREURJJRYRUQLNDMHVWWRGDSUHVWDQHJRYRULWLNDGELVPR
JDQDMUDGLMHVOXDOL
)LNFLMDMHGDVHVYHPRHL]UHLULMHLPD
*GMHVXULMHLULMHWNHLPDMXWHLQX
*ODVLQDLUHLVHUDVWH
*ODYQXULMHQDVWRMLSUHSXVWLWLVXJRYRUQLNX
*RYRUMHGDUVYLMXPLVDRVDPRQHNLK
*RYRUMH]DPMHQMLYPHGLM2QDQDVMHXLQLROMXGLPDLWDNYLPDQDVRGUDYDL
]DSUDYRXVHELVDGULGHILQLFLMXRQRJDWRRYMHNMHVW
*RYRUSRELMHGLXWQMRPDXWQMXYUHPHQRP
*RYRUSRND]XMHXGLSULWDMHQLGXK
*RYRULPDORDLQLPQRJR
*RYRULQDMSULMHRRQRPHWR]DQLPDWYRMHJVXJRYRUQLND
*RYRULVDHWRLPQRJRUHFLXPDORULMHLRVWDYLGRMDPRYMHNDNRML]QD
DOLQHHOLJRYRULWL
*RYRULDNRWLMHSRWUHEQRDOLWHNSRWRWHGYDSXW]DPROH
*RYRULDOLDNRSXQRJRYRULLPDPDORYUHPHQD]DUD]PLOMDQMH
*RYRUQLNPRUDELWLSRPDORLSMHVQLNGDNOHQHVPLMHVHSUHPDLVWLQLRGQRVLWL
SUHYLHPDWHPDWLNLWRQR*RYRUQLNQLMHOHNVLNRQ1MHJDOMXGLLPDMXNRG
NXH
*ULMVHQDYDWULPXGUDFDDOLEXGLRSUH]DQVDHUDYNRPQMLKRYRP

%XGLEU]LSULSUDYDQVDVOXDWLDVSRURGJRYDUDWL
 XGLGREDUVOXDWHOMLQDYHGLGUXJHGDJRYRUHRVHEL
%
RYMHNMHGRELRGDUJRYRUD]DWRGDELPRJDRSULNULWLVYRMHPLVOL
RYMHNWUHEDGYLMHJRGLQHGDELQDXLRJRYRULWLDSHGHVHWNDNRELQDXLR
XWMHWL
XYDMVHOMXGLNRMLJRYRUHSUHYLHLOLSUHPDOR
'DELRGUDRVYRMXULMHQDMEROMHMHGDMHQLNDGDQHGDMH
'LVNXVLMDMHQDLQGDVHGUXJHXYUVWLXQMLKRYLP]DEOXGDPD
'REDUJRYRULPDGREDUSRHWDNLGREDUNUDMDRQLQHELVPMHOLELWLSUHYLH
XGDOMHQL
'REDUJRYRUWUHEDLVFUSLWLWHPXDQHVOXDWHOMH
'REUHULMHLPDORVWRMHDPQRJRYULMHGH
'XKQHNRJMH]LNDQDMEROMHVHRLWXMHXULMHLPDNRMHVHQHPRJXSUHYHVWL
'XQRVWLOLRELOMHMHGREURJJRYRUQLNDMHVWWRGDSUHVWDQHJRYRULWLNDGELVPR
JDQDMUDGLMHVOXDOL
)LNFLMDMHGDVHVYHPRHL]UHLULMHLPD
*GMHVXULMHLULMHWNHLPDMXWHLQX
*ODVLQDLUHLVHUDVWH
*ODYQXULMHQDVWRMLSUHSXVWLWLVXJRYRUQLNX
*RYRUMHGDUVYLMXPLVDRVDPRQHNLK
*RYRUMH]DPMHQMLYPHGLM2QDQDVMHXLQLROMXGLPDLWDNYLPDQDVRGUDYDL
]DSUDYRXVHELVDGULGHILQLFLMXRQRJDWRRYMHNMHVW
*RYRUSRELMHGLXWQMRPDXWQMXYUHPHQRP
*RYRUSRND]XMHXGLSULWDMHQLGXK
*RYRULPDORDLQLPQRJR
*RYRULQDMSULMHRRQRPHWR]DQLPDWYRMHJVXJRYRUQLND
*RYRULVDHWRLPQRJRUHFLXPDORULMHLRVWDYLGRMDPRYMHNDNRML]QD
DOLQHHOLJRYRULWL
*RYRULDNRWLMHSRWUHEQRDOLWHNSRWRWHGYDSXW]DPROH
*RYRULDOLDNRSXQRJRYRULLPDPDORYUHPHQD]DUD]PLOMDQMH
*RYRUQLNPRUDELWLSRPDORLSMHVQLNGDNOHQHVPLMHVHSUHPDLVWLQLRGQRVLWL
SUHYLHPDWHPDWLNLWRQR*RYRUQLNQLMHOHNVLNRQ1MHJDOMXGLLPDMXNRG
NXH
*ULMVHQDYDWULPXGUDFDDOLEXGLRSUH]DQVDHUDYNRPQMLKRYRP



+RHOLGDVHGREURPLVOLRWHELQHPRMVDPRVHELGREURJRYRULWL
,OXDNVHVPDWUDPXGULPGRNXWL
,PDOMXGLNRMLSULDMX]DWRWRQHPRJXPLVOLWL
,PDGYDXKDDMHGQDXVWD]DWRYLHVOXDMDPDQMHJRYRUL
,VWLQDMHGDVHGDQDVOMXGLYLHQMXHQHJRVSRUD]XPLMHYDMXULMHLPD
,]EMHJDYDMMHGQRPLVOLWLDGUXJRJRYRULWL
,]JRYRUHQXULMHQHPRHVHYUDWLWL
,]QHVLVORERGQRVYRMHSULMHGORJH8VORERGQRPGUXWYXQHSRVWRMLVDPR
MHGDQSXW
,]UDDYDMPLVOL]RUQRLGUDPDWLQR
-HGQRMHSULNULYDWLGUXJRXWMHWL
-HGQRPL]JRYRUHQDULMHOHWLEH]RSR]LYD
-HVLOLGRELRGDUJRYRUDVDPR]DWRGDELPRJDRSULNULWLVYRMHPLVOL"
-H]LNMHPDMNDQHVOXDYNDPLVOL
-H]LNMHRGMHDPLVOL
-H]LNQLMHVDPRRGMHDLPDVNDPLVOLRQXMHGQRGMHOXMHLQDQHNLPLVDRQL
VDGUDM
.DGDQDHRYMHNDVNRMLPYULMHGLJRYRULWLLQHJRYRULL]JXELRVL
RYMHND.DGDQDHRYMHNDVNRMLPQHYULMHGLJRYRULWLLJRYRULL]JXELRVL
ULMHL0XGDURYMHNQHJXELQLRYMHNDQLULMHL
.DRWRMHXUHVRYMHNDXPWDNRMHVYMHWORVDPRJXPDUMHLWRVW
.ROLNRMH]LND]QDWROLNROMXGLYULMHGL/DNHMHUHLQHJRXLQLWL
.UDWNDULMHGXJLPPLVOLPDSRYRGGDMH
/MXGLHVWRL]ULXLVWHULMHLDGDLPSRJOHGLOXWDMXVXSURWQLPVWUDQDPD
/MXGLQHHOHGDLPVHJRYRUL2QLHOHGDVHVQMLPDUD]JRYDUD
/MXGLVXNDNRVHLQLMH]LNSULPLOLQHGDELVDNULOLVYRMHPLVOLYH]DWRWR
PLVOLXRSHQHPDMX
/MXGLYUORUDGRVOXDMXRQRWRVDPLQHELKWMHOLUHL
0DJLMDMH]LNDQDMRSDVQLMDMHRGVYLKDUROLMD
0HNMH]LNLNRVWLORPL
0LVOLPDQLNDGDQHX]PDQMNDMXULMHLYHULMHLPDPLVOL
0XGUDFXWLGR]JRGQRJDVD
1DMJRUHODLHVWRVXL]UHHQHXWQMRP

+RHOLGDVHGREURPLVOLRWHELQHPRMVDPRVHELGREURJRYRULWL
,OXDNVHVPDWUDPXGULPGRNXWL
,PDOMXGLNRMLSULDMX]DWRWRQHPRJXPLVOLWL
,PDGYDXKDDMHGQDXVWD]DWRYLHVOXDMDPDQMHJRYRUL
,VWLQDMHGDVHGDQDVOMXGLYLHQMXHQHJRVSRUD]XPLMHYDMXULMHLPD
,]EMHJDYDMMHGQRPLVOLWLDGUXJRJRYRULWL
,]JRYRUHQXULMHQHPRHVHYUDWLWL
,]QHVLVORERGQRVYRMHSULMHGORJH8VORERGQRPGUXWYXQHSRVWRMLVDPR
MHGDQSXW
,]UDDYDMPLVOL]RUQRLGUDPDWLQR
-HGQRMHSULNULYDWLGUXJRXWMHWL
-HGQRPL]JRYRUHQDULMHOHWLEH]RSR]LYD
-HVLOLGRELRGDUJRYRUDVDPR]DWRGDELPRJDRSULNULWLVYRMHPLVOL"
-H]LNMHPDMNDQHVOXDYNDPLVOL
-H]LNMHRGMHDPLVOL
-H]LNQLMHVDPRRGMHDLPDVNDPLVOLRQXMHGQRGMHOXMHLQDQHNLPLVDRQL
VDGUDM
.DGDQDHRYMHNDVNRMLPYULMHGLJRYRULWLLQHJRYRULL]JXELRVL
RYMHND.DGDQDHRYMHNDVNRMLPQHYULMHGLJRYRULWLLJRYRULL]JXELRVL
ULMHL0XGDURYMHNQHJXELQLRYMHNDQLULMHL
.DRWRMHXUHVRYMHNDXPWDNRMHVYMHWORVDPRJXPDUMHLWRVW
.ROLNRMH]LND]QDWROLNROMXGLYULMHGL/DNHMHUHLQHJRXLQLWL
.UDWNDULMHGXJLPPLVOLPDSRYRGGDMH
/MXGLHVWRL]ULXLVWHULMHLDGDLPSRJOHGLOXWDMXVXSURWQLPVWUDQDPD
/MXGLQHHOHGDLPVHJRYRUL2QLHOHGDVHVQMLPDUD]JRYDUD
/MXGLVXNDNRVHLQLMH]LNSULPLOLQHGDELVDNULOLVYRMHPLVOLYH]DWRWR
PLVOLXRSHQHPDMX
/MXGLYUORUDGRVOXDMXRQRWRVDPLQHELKWMHOLUHL
0DJLMDMH]LNDQDMRSDVQLMDMHRGVYLKDUROLMD
0HNMH]LNLNRVWLORPL
0LVOLPDQLNDGDQHX]PDQMNDMXULMHLYHULMHLPDPLVOL
0XGUDFXWLGR]JRGQRJDVD
1DMJRUHODLHVWRVXL]UHHQHXWQMRP





+RHOLGDVHGREURPLVOLRWHELQHPRMVDPRVHELGREURJRYRULWL
,OXDNVHVPDWUDPXGULPGRNXWL
,PDOMXGLNRMLSULDMX]DWRWRQHPRJXPLVOLWL
,PDGYDXKDDMHGQDXVWD]DWRYLHVOXDMDPDQMHJRYRUL
,VWLQDMHGDVHGDQDVOMXGLYLHQMXHQHJRVSRUD]XPLMHYDMXULMHLPD
,]EMHJDYDMMHGQRPLVOLWLDGUXJRJRYRULWL
,]JRYRUHQXULMHQHPRHVHYUDWLWL
,]QHVLVORERGQRVYRMHSULMHGORJH8VORERGQRPGUXWYXQHSRVWRMLVDPR
MHGDQSXW
,]UDDYDMPLVOL]RUQRLGUDPDWLQR
-HGQRMHSULNULYDWLGUXJRXWMHWL
-HGQRPL]JRYRUHQDULMHOHWLEH]RSR]LYD
-HVLOLGRELRGDUJRYRUDVDPR]DWRGDELPRJDRSULNULWLVYRMHPLVOL"
-H]LNMHPDMNDQHVOXDYNDPLVOL
-H]LNMHRGMHDPLVOL
-H]LNQLMHVDPRRGMHDLPDVNDPLVOLRQXMHGQRGMHOXMHLQDQHNLPLVDRQL
VDGUDM
.DGDQDHRYMHNDVNRMLPYULMHGLJRYRULWLLQHJRYRULL]JXELRVL
RYMHND.DGDQDHRYMHNDVNRMLPQHYULMHGLJRYRULWLLJRYRULL]JXELRVL
ULMHL0XGDURYMHNQHJXELQLRYMHNDQLULMHL
.DRWRMHXUHVRYMHNDXPWDNRMHVYMHWORVDPRJXPDUMHLWRVW
.ROLNRMH]LND]QDWROLNROMXGLYULMHGL/DNHMHUHLQHJRXLQLWL
.UDWNDULMHGXJLPPLVOLPDSRYRGGDMH
/MXGLHVWRL]ULXLVWHULMHLDGDLPSRJOHGLOXWDMXVXSURWQLPVWUDQDPD
/MXGLQHHOHGDLPVHJRYRUL2QLHOHGDVHVQMLPDUD]JRYDUD
/MXGLVXNDNRVHLQLMH]LNSULPLOLQHGDELVDNULOLVYRMHPLVOLYH]DWRWR
PLVOLXRSHQHPDMX
/MXGLYUORUDGRVOXDMXRQRWRVDPLQHELKWMHOLUHL
0DJLMDMH]LNDQDMRSDVQLMDMHRGVYLKDUROLMD
0HNMH]LNLNRVWLORPL
0LVOLPDQLNDGDQHX]PDQMNDMXULMHLYHULMHLPDPLVOL
0XGUDFXWLGR]JRGQRJDVD
1DMJRUHODLHVWRVXL]UHHQHXWQMRP



+RHOLGDVHGREURPLVOLRWHELQHPRMVDPRVHELGREURJRYRULWL
,OXDNVHVPDWUDPXGULPGRNXWL
,PDOMXGLNRMLSULDMX]DWRWRQHPRJXPLVOLWL
,PDGYDXKDDMHGQDXVWD]DWRYLHVOXDMDPDQMHJRYRUL
,VWLQDMHGDVHGDQDVOMXGLYLHQMXHQHJRVSRUD]XPLMHYDMXULMHLPD
,]EMHJDYDMMHGQRPLVOLWLDGUXJRJRYRULWL
,]JRYRUHQXULMHQHPRHVHYUDWLWL
,]QHVLVORERGQRVYRMHSULMHGORJH8VORERGQRPGUXWYXQHSRVWRMLVDPR
MHGDQSXW
,]UDDYDMPLVOL]RUQRLGUDPDWLQR
-HGQRMHSULNULYDWLGUXJRXWMHWL
-HGQRPL]JRYRUHQDULMHOHWLEH]RSR]LYD
-HVLOLGRELRGDUJRYRUDVDPR]DWRGDELPRJDRSULNULWLVYRMHPLVOL"
-H]LNMHPDMNDQHVOXDYNDPLVOL
-H]LNMHRGMHDPLVOL
-H]LNQLMHVDPRRGMHDLPDVNDPLVOLRQXMHGQRGMHOXMHLQDQHNLPLVDRQL
VDGUDM
.DGDQDHRYMHNDVNRMLPYULMHGLJRYRULWLLQHJRYRULL]JXELRVL
RYMHND.DGDQDHRYMHNDVNRMLPQHYULMHGLJRYRULWLLJRYRULL]JXELRVL
ULMHL0XGDURYMHNQHJXELQLRYMHNDQLULMHL
.DRWRMHXUHVRYMHNDXPWDNRMHVYMHWORVDPRJXPDUMHLWRVW
.ROLNRMH]LND]QDWROLNROMXGLYULMHGL/DNHMHUHLQHJRXLQLWL
.UDWNDULMHGXJLPPLVOLPDSRYRGGDMH
/MXGLHVWRL]ULXLVWHULMHLDGDLPSRJOHGLOXWDMXVXSURWQLPVWUDQDPD
/MXGLQHHOHGDLPVHJRYRUL2QLHOHGDVHVQMLPDUD]JRYDUD
/MXGLVXNDNRVHLQLMH]LNSULPLOLQHGDELVDNULOLVYRMHPLVOLYH]DWRWR
PLVOLXRSHQHPDMX
/MXGLYUORUDGRVOXDMXRQRWRVDPLQHELKWMHOLUHL
0DJLMDMH]LNDQDMRSDVQLMDMHRGVYLKDUROLMD
0HNMH]LNLNRVWLORPL
0LVOLPDQLNDGDQHX]PDQMNDMXULMHLYHULMHLPDPLVOL
0XGUDFXWLGR]JRGQRJDVD
1DMJRUHODLHVWRVXL]UHHQHXWQMRP



1DMYLHSULSUHPDRGX]LPDMXPLPRMLVSRQWDQLLPSURYL]LUDQLJRYRUL
1DDVHJHQHUDFLMDQHHWROLNRWXLWL]ERJ]ORGMHOD]OLKOMXGLNROLNR]ERJ
]DVWUDXMXHXWQMHGREULK
1HEXGLVLORYLWQDMH]LNXDOLMHQLPOLWDYQDGMHOX
1HJRYRULQLNDGDORHRQHNRPRYMHNXDNRQLVLVDVYLPVLJXUDQXWR$
DNRVLVDVYLPVLJXUDQXSLWDMVH=DWRWRSULDP"
1HRGJRYDUDMSULMHQHJRWRVLXRLQHPLMHDMVHXVUHGJRYRUD
1HXNDOMDRYMHNDRQRWRQDXVWDXOD]LQHJRRQRWRL]XVWDL]OD]L
1HYROLPUD]JRYDUDWLVOMXGLPDNRMLVXPRJPLOMHQMD-HGQRYULMHPHMH
]DEDYQRLJUDWLVHVMHNRPDOLVYUHPHQRPWR]DPDUD
1HSRVUHGQDVWYDUQRVWPLVOLMHMH]LN
1LMHGRVWDJRYRULWLSDPHWQRQHJRMHSRWUHEQRLJRYRULWLQDYULMHPH

1LMHUHHQRQLMH]DSLVDQR
 LNDGQHVOXDMRQHNRMLORHJRYRUHRGUXJLPDDGREURRWHEL
1
1LVXXYLMHNRQLNRMLXWHLPXGUL3RVWRMH]DNOMXDQHNULQMHNRMHVXSUD]QH
1HPDGLMDORJDEH]SULYLGQRJQHVSRUD]XPD'LVNXVLMDMHQHPRJXDVQHNLP
WNRWYUGLGDQHWUDLLVWLQXQHJRGDMHYHSRVMHGXMH2WNDNRVPRVXGLRQLFL
GLMDORJDPRHPRXWLMHGQLGUXJH7DNRGXJRGRNULMHLQLVXNRQDQR
L]JRYRUHQHXYLMHNSRVWRMLPRJXQRVWGDVHRQHPRGDQHPRUDMXWLKR
SRGUD]XPLMHYDWL
1LWNRQLMHVDVYLPREUD]RYDQSULMHQHJRWRQDXLXWMHWL
2ERJDXMVYRMSRMPRYQLUMHQLN%H]SRMPRYDQHPDDSVWUDNWQRJPLOMHQMD
2QDMWNRJRYRUQLNLYMHWRL]ODHLYRGLUD]JRYRUQHLQLWRXYLMHNXVOXEL
REMHNWLYQHLVWLQH8HQLJRYRUQLNQHYMHUXMHGDQMHJRYHULMHLLPDMXVQDJX
YMHQHLVWLQH2QWRYLHSROD]LRGWRJDGDMHQMHJRYJRYRUSUROD]DQWHX
RE]LUX]LPDPRJXQRVWQMHJRYHSURPMHQHQHNRPGUXJRPSULJRGRP*RYRUL
VXHVWRVDPRSURL]YRGLWUHQXWND
2QDMWNRSRVMHGXMHPXGURVWL]QDQMHJRYRULWDGDNDGDVYLRNRQMHJDXWH
2SUH]QDXWQMDVYHWLQMDMHPXGURVWL
3D]LWRJRYRUL
3LXLQDXLWHSLVDWLJRYRUHLJRYRULWL
3RMHGLQDQLLWDWHOMRELQRMHVLURPDQLMLQDULMHLPDDOLMHSDPHWQLMLRGRQRJ
MDYQRJPLMHQMDNRMHLQLRQDMVORMEH]VXSVWDQFHLQWHOHNWXDOQRVWLDNRMLQD
VYXVUHXQLMHRQROLNRPRDQNDNRPLVOLGDMH
3RVWRMLWROLNRYHOLNLKSUD]QLKULMHLGDELVHXQMLPDPRJOLGUDWLLWDYL
QDURGL

1LMHUHHQRQLMH]DSLVDQR
1LNDGQHVOXDMRQHNRMLORHJRYRUHRGUXJLPDDGREURRWHEL
1LVXXYLMHNRQLNRMLXWHLPXGUL3RVWRMH]DNOMXDQHNULQMHNRMHVXSUD]QH
1HPDGLMDORJDEH]SULYLGQRJQHVSRUD]XPD'LVNXVLMDMHQHPRJXDVQHNLP
WNRWYUGLGDQHWUDLLVWLQXQHJRGDMHYHSRVMHGXMH2WNDNRVPRVXGLRQLFL
GLMDORJDPRHPRXWLMHGQLGUXJH7DNRGXJRGRNULMHLQLVXNRQDQR
L]JRYRUHQHXYLMHNSRVWRMLPRJXQRVWGDVHRQHPRGDQHPRUDMXWLKR
SRGUD]XPLMHYDWL
1LWNRQLMHVDVYLPREUD]RYDQSULMHQHJRWRQDXLXWMHWL
2ERJDXMVYRMSRMPRYQLUMHQLN%H]SRMPRYDQHPDDSVWUDNWQRJPLOMHQMD
2QDMWNRJRYRUQLNLYMHWRL]ODHLYRGLUD]JRYRUQHLQLWRXYLMHNXVOXEL
REMHNWLYQHLVWLQH8HQLJRYRUQLNQHYMHUXMHGDQMHJRYHULMHLLPDMXVQDJX
YMHQHLVWLQH2QWRYLHSROD]LRGWRJDGDMHQMHJRYJRYRUSUROD]DQWHX
RE]LUX]LPDPRJXQRVWQMHJRYHSURPMHQHQHNRPGUXJRPSULJRGRP*RYRUL
VXHVWRVDPRSURL]YRGLWUHQXWND
2QDMWNRSRVMHGXMHPXGURVWL]QDQMHJRYRULWDGDNDGDVYLRNRQMHJDXWH
2SUH]QDXWQMDVYHWLQMDMHPXGURVWL
3D]LWRJRYRUL
3LXLQDXLWHSLVDWLJRYRUHLJRYRULWL
3RMHGLQDQLLWDWHOMRELQRMHVLURPDQLMLQDULMHLPDDOLMHSDPHWQLMLRGRQRJ
MDYQRJPLMHQMDNRMHLQLRQDMVORMEH]VXSVWDQFHLQWHOHNWXDOQRVWLDNRMLQD
VYXVUHXQLMHRQROLNRPRDQNDNRPLVOLGDMH
3RVWRMLWROLNRYHOLNLKSUD]QLKULMHLGDELVHXQMLPDPRJOLGUDWLLWDYL
QDURGL

 DMYLHSULSUHPDRGX]LPDMXPLPRMLVSRQWDQLLPSURYL]LUDQLJRYRUL
1
1DDVHJHQHUDFLMDQHHWROLNRWXLWL]ERJ]ORGMHOD]OLKOMXGLNROLNR]ERJ
]DVWUDXMXHXWQMHGREULK
1HEXGLVLORYLWQDMH]LNXDOLMHQLPOLWDYQDGMHOX
1HJRYRULQLNDGDORHRQHNRPRYMHNXDNRQLVLVDVYLPVLJXUDQXWR$
DNRVLVDVYLPVLJXUDQXSLWDMVH=DWRWRSULDP"
1HRGJRYDUDMSULMHQHJRWRVLXRLQHPLMHDMVHXVUHGJRYRUD
1HXNDOMDRYMHNDRQRWRQDXVWDXOD]LQHJRRQRWRL]XVWDL]OD]L
1HYROLPUD]JRYDUDWLVOMXGLPDNRMLVXPRJPLOMHQMD-HGQRYULMHPHMH
]DEDYQRLJUDWLVHVMHNRPDOLVYUHPHQRPWR]DPDUD
1HSRVUHGQDVWYDUQRVWPLVOLMHMH]LN
1LMHGRVWDJRYRULWLSDPHWQRQHJRMHSRWUHEQRLJRYRULWLQDYULMHPH






1DMYLHSULSUHPDRGX]LPDMXPLPRMLVSRQWDQLLPSURYL]LUDQLJRYRUL
1DDVHJHQHUDFLMDQHHWROLNRWXLWL]ERJ]ORGMHOD]OLKOMXGLNROLNR]ERJ
]DVWUDXMXHXWQMHGREULK
1HEXGLVLORYLWQDMH]LNXDOLMHQLPOLWDYQDGMHOX
1HJRYRULQLNDGDORHRQHNRPRYMHNXDNRQLVLVDVYLPVLJXUDQXWR$
DNRVLVDVYLPVLJXUDQXSLWDMVH=DWRWRSULDP"
1HRGJRYDUDMSULMHQHJRWRVLXRLQHPLMHDMVHXVUHGJRYRUD
1HXNDOMDRYMHNDRQRWRQDXVWDXOD]LQHJRRQRWRL]XVWDL]OD]L
1HYROLPUD]JRYDUDWLVOMXGLPDNRMLVXPRJPLOMHQMD-HGQRYULMHPHMH
]DEDYQRLJUDWLVHVMHNRPDOLVYUHPHQRPWR]DPDUD
1HSRVUHGQDVWYDUQRVWPLVOLMHMH]LN
1LMHGRVWDJRYRULWLSDPHWQRQHJRMHSRWUHEQRLJRYRULWLQDYULMHPH

 LMHUHHQRQLMH]DSLVDQR
1
1LNDGQHVOXDMRQHNRMLORHJRYRUHRGUXJLPDDGREURRWHEL
1LVXXYLMHNRQLNRMLXWHLPXGUL3RVWRMH]DNOMXDQHNULQMHNRMHVXSUD]QH
1HPDGLMDORJDEH]SULYLGQRJQHVSRUD]XPD'LVNXVLMDMHQHPRJXDVQHNLP
WNRWYUGLGDQHWUDLLVWLQXQHJRGDMHYHSRVMHGXMH2WNDNRVPRVXGLRQLFL
GLMDORJDPRHPRXWLMHGQLGUXJH7DNRGXJRGRNULMHLQLVXNRQDQR
L]JRYRUHQHXYLMHNSRVWRMLPRJXQRVWGDVHRQHPRGDQHPRUDMXWLKR
SRGUD]XPLMHYDWL
1LWNRQLMHVDVYLPREUD]RYDQSULMHQHJRWRQDXLXWMHWL
2ERJDXMVYRMSRMPRYQLUMHQLN%H]SRMPRYDQHPDDSVWUDNWQRJPLOMHQMD
2QDMWNRJRYRUQLNLYMHWRL]ODHLYRGLUD]JRYRUQHLQLWRXYLMHNXVOXEL
REMHNWLYQHLVWLQH8HQLJRYRUQLNQHYMHUXMHGDQMHJRYHULMHLLPDMXVQDJX
YMHQHLVWLQH2QWRYLHSROD]LRGWRJDGDMHQMHJRYJRYRUSUROD]DQWHX
RE]LUX]LPDPRJXQRVWQMHJRYHSURPMHQHQHNRPGUXJRPSULJRGRP*RYRUL
VXHVWRVDPRSURL]YRGLWUHQXWND
2QDMWNRSRVMHGXMHPXGURVWL]QDQMHJRYRULWDGDNDGDVYLRNRQMHJDXWH
2SUH]QDXWQMDVYHWLQMDMHPXGURVWL
3D]LWRJRYRUL
3LXLQDXLWHSLVDWLJRYRUHLJRYRULWL
3RMHGLQDQLLWDWHOMRELQRMHVLURPDQLMLQDULMHLPDDOLMHSDPHWQLMLRGRQRJ
MDYQRJPLMHQMDNRMHLQLRQDMVORMEH]VXSVWDQFHLQWHOHNWXDOQRVWLDNRMLQD
VYXVUHXQLMHRQROLNRPRDQNDNRPLVOLGDMH
3RVWRMLWROLNRYHOLNLKSUD]QLKULMHLGDELVHXQMLPDPRJOLGUDWLLWDYL
QDURGL

1LMHUHHQRQLMH]DSLVDQR
1LNDGQHVOXDMRQHNRMLORHJRYRUHRGUXJLPDDGREURRWHEL
1LVXXYLMHNRQLNRMLXWHLPXGUL3RVWRMH]DNOMXDQHNULQMHNRMHVXSUD]QH
1HPDGLMDORJDEH]SULYLGQRJQHVSRUD]XPD'LVNXVLMDMHQHPRJXDVQHNLP
WNRWYUGLGDQHWUDLLVWLQXQHJRGDMHYHSRVMHGXMH2WNDNRVPRVXGLRQLFL
GLMDORJDPRHPRXWLMHGQLGUXJH7DNRGXJRGRNULMHLQLVXNRQDQR
L]JRYRUHQHXYLMHNSRVWRMLPRJXQRVWGDVHRQHPRGDQHPRUDMXWLKR
SRGUD]XPLMHYDWL
1LWNRQLMHVDVYLPREUD]RYDQSULMHQHJRWRQDXLXWMHWL
2ERJDXMVYRMSRMPRYQLUMHQLN%H]SRMPRYDQHPDDSVWUDNWQRJPLOMHQMD
2QDMWNRJRYRUQLNLYMHWRL]ODHLYRGLUD]JRYRUQHLQLWRXYLMHNXVOXEL
REMHNWLYQHLVWLQH8HQLJRYRUQLNQHYMHUXMHGDQMHJRYHULMHLLPDMXVQDJX
YMHQHLVWLQH2QWRYLHSROD]LRGWRJDGDMHQMHJRYJRYRUSUROD]DQWHX
RE]LUX]LPDPRJXQRVWQMHJRYHSURPMHQHQHNRPGUXJRPSULJRGRP*RYRUL
VXHVWRVDPRSURL]YRGLWUHQXWND
2QDMWNRSRVMHGXMHPXGURVWL]QDQMHJRYRULWDGDNDGDVYLRNRQMHJDXWH
2SUH]QDXWQMDVYHWLQMDMHPXGURVWL
3D]LWRJRYRUL
3LXLQDXLWHSLVDWLJRYRUHLJRYRULWL
3RMHGLQDQLLWDWHOMRELQRMHVLURPDQLMLQDULMHLPDDOLMHSDPHWQLMLRGRQRJ
MDYQRJPLMHQMDNRMHLQLRQDMVORMEH]VXSVWDQFHLQWHOHNWXDOQRVWLDNRMLQD
VYXVUHXQLMHRQROLNRPRDQNDNRPLVOLGDMH
3RVWRMLWROLNRYHOLNLKSUD]QLKULMHLGDELVHXQMLPDPRJOLGUDWLLWDYL
QDURGL

1DMYLHSULSUHPDRGX]LPDMXPLPRMLVSRQWDQLLPSURYL]LUDQLJRYRUL
1DDVHJHQHUDFLMDQHHWROLNRWXLWL]ERJ]ORGMHOD]OLKOMXGLNROLNR]ERJ
]DVWUDXMXHXWQMHGREULK
1HEXGLVLORYLWQDMH]LNXDOLMHQLPOLWDYQDGMHOX
1HJRYRULQLNDGDORHRQHNRPRYMHNXDNRQLVLVDVYLPVLJXUDQXWR$
DNRVLVDVYLPVLJXUDQXSLWDMVH=DWRWRSULDP"
1HRGJRYDUDMSULMHQHJRWRVLXRLQHPLMHDMVHXVUHGJRYRUD
1HXNDOMDRYMHNDRQRWRQDXVWDXOD]LQHJRRQRWRL]XVWDL]OD]L
1HYROLPUD]JRYDUDWLVOMXGLPDNRMLVXPRJPLOMHQMD-HGQRYULMHPHMH
]DEDYQRLJUDWLVHVMHNRPDOLVYUHPHQRPWR]DPDUD
1HSRVUHGQDVWYDUQRVWPLVOLMHMH]LN
1LMHGRVWDJRYRULWLSDPHWQRQHJRMHSRWUHEQRLJRYRULWLQDYULMHPH



3RWUHEQRMHSULSD]LWLGDQHSRVWDQHPRSUHYLHJRYRUOMLYLLOLSRQHPRPLVOLWL
GDXVYDNRMSULJRGLPRUDPRQHWRUHL
3RWYUGLULMHLLQMHQLFDPD,]DULMHLVOLMHGLLQ
3URSRYMHGQLNQHNDVWXSLQDSURSRYMHGDRQLFXRWYRULVYRMDXVWDDOLQHNDL
SUHVWDQH
5DQDNRMX]DGDULMHJRUDMHRGUDQH]DGDQHPDHP
5D]JRYDUDMUMHLWRVWMHMHGQDRGSULPDUQLKPHQWDOQLKVSRVREQRVWL3RYHDM
VYRMXWROHUDQFLMXQDIUXVWUDFLMXWRMH]QDNPHQWDOQRJ]GUDYOMD3UDYDMH
PXNDNDGQHPDGXKD]DJRYRUQLGRYROMQRSDPHWLGDELXWLR
5D]PLVOLSULMHQHJRWRHSURJRYRULWLRWNULWHGDLPDPQRJRPDQMH
WRJDUHL
5HFLSUYLSXWQHWRWRVHVDPRSRVHELUD]XPLMHLELWHEHVPUWDQ
5HFLXYLMHNGD]DVYHRQRWRGUXJLHOHRGWHEHGDELQDNUDMXPRJOL
UDGLRRQRWRHOL
5LMHXWHELMHURERQDNRMDWLL]PDNQHWYRMMHJRVSRGDU
5LMHLSRNUHXSULPMHULSRYODH]DVRERP
5LMHLVXDYOLNRMLPDVHSULYUXMXPLVOL
5LMHLVXSRVXGHLVSXQMHQHLVNXVWYRPRQHVSDMDMXOMXGHNDRPRVWRYL
VWYDUDMXLXLVWRYULMHPHL]PHXRYMHNDLRYMHNDQHSUHPRVWLYHYUORHVWR
GXEOMHRGQDMPUDQLMHJDSRQRUD
5LMHNDVHXSR]QDSOLYDQMHPDRYMHNXUD]JRYRUX1HJRYRULVYHWR]QDDOL
]QDMXYLMHNWRJRYRUL
5MHLWRVW]QDLPRMHUMHSULYLGQDSDPHW5MHQLNMHSRYLMHVWRYMHND3UDYD
VHUMHLWRVWVDVWRMLXWRPHGDVHNDHRQRWRMHQDVWYDULLXSUDYRVDPRWR
6WUDQLMH]LNPRHVHQDXLWLXHVWWMHGDQD]DXHQMHYODVWLWRJMH]LNDFLMHOL
LYRWQLMHGRYROMDQ2QDMWNRXYMHUOMLYRJRYRULL]QDVSUHWQRL]QRVLWL
DUJXPHQWHQH]UDLVDPRVDPRSRX]GDQMHP1MHPXVHHVWRSULSLVXMHL
RGUHHQDVLJXUQRVWLXRSKRHQMXVOMXGLPDLRVRELQHYRH2SUDYGDQRLOL
QHRSUDYGDQRQMHPXVHXND]XMHSRYMHUHQMH
 PMHURPXWLLJRYRUL
6
6DVYDNLPL]XPLUXLPMH]LNRPJDVLVHMHGQDVOLNDRYMHND
6OXDMXRFHDQLPDDJRYRULXNDSOMLFDPD
6YHRQRWRMHQHNRGREURUHNDRQLMHWXHYHSULSDGDWHEL
WHGLULMHLEHVSODWQHVX
WRYULMHGHQDMEROMHULMHLNDGDQDPGDMXYDUOMLYXVOLNXRVWYDUQRVWL"
XWQMDMHLQLVHSUL]QDQMH

6PMHURPXWLLJRYRUL
6DVYDNLPL]XPLUXLPMH]LNRPJDVLVHMHGQDVOLNDRYMHND
6OXDMXRFHDQLPDDJRYRULXNDSOMLFDPD
6YHRQRWRMHQHNRGREURUHNDRQLMHWXHYHSULSDGDWHEL
WHGLULMHLEHVSODWQHVX
WRYULMHGHQDMEROMHULMHLNDGDQDPGDMXYDUOMLYXVOLNXRVWYDUQRVWL"
 XWQMDMHLQLVHSUL]QDQMH

3RWUHEQRMHSULSD]LWLGDQHSRVWDQHPRSUHYLHJRYRUOMLYLLOLSRQHPRPLVOLWL
GDXVYDNRMSULJRGLPRUDPRQHWRUHL
3RWYUGLULMHLLQMHQLFDPD,]DULMHLVOLMHGLLQ
3URSRYMHGQLNQHNDVWXSLQDSURSRYMHGDRQLFXRWYRULVYRMDXVWDDOLQHNDL
SUHVWDQH
5DQDNRMX]DGDULMHJRUDMHRGUDQH]DGDQHPDHP
5D]JRYDUDMUMHLWRVWMHMHGQDRGSULPDUQLKPHQWDOQLKVSRVREQRVWL3RYHDM
VYRMXWROHUDQFLMXQDIUXVWUDFLMXWRMH]QDNPHQWDOQRJ]GUDYOMD3UDYDMH
PXNDNDGQHPDGXKD]DJRYRUQLGRYROMQRSDPHWLGDELXWLR
5D]PLVOLSULMHQHJRWRHSURJRYRULWLRWNULWHGDLPDPQRJRPDQMH
WRJDUHL
5HFLSUYLSXWQHWRWRVHVDPRSRVHELUD]XPLMHLELWHEHVPUWDQ
5HFLXYLMHNGD]DVYHRQRWRGUXJLHOHRGWHEHGDELQDNUDMXPRJOL
UDGLRRQRWRHOL
5LMHXWHELMHURERQDNRMDWLL]PDNQHWYRMMHJRVSRGDU
5LMHLSRNUHXSULPMHULSRYODH]DVRERP
5LMHLVXDYOLNRMLPDVHSULYUXMXPLVOL
5LMHLVXSRVXGHLVSXQMHQHLVNXVWYRPRQHVSDMDMXOMXGHNDRPRVWRYL
VWYDUDMXLXLVWRYULMHPHL]PHXRYMHNDLRYMHNDQHSUHPRVWLYHYUORHVWR
GXEOMHRGQDMPUDQLMHJDSRQRUD
5LMHNDVHXSR]QDSOLYDQMHPDRYMHNXUD]JRYRUX1HJRYRULVYHWR]QDDOL
]QDMXYLMHNWRJRYRUL
5MHLWRVW]QDLPRMHUMHSULYLGQDSDPHW5MHQLNMHSRYLMHVWRYMHND3UDYD
VHUMHLWRVWVDVWRMLXWRPHGDVHNDHRQRWRMHQDVWYDULLXSUDYRVDPRWR
6WUDQLMH]LNPRHVHQDXLWLXHVWWMHGDQD]DXHQMHYODVWLWRJMH]LNDFLMHOL
LYRWQLMHGRYROMDQ2QDMWNRXYMHUOMLYRJRYRULL]QDVSUHWQRL]QRVLWL
DUJXPHQWHQH]UDLVDPRVDPRSRX]GDQMHP1MHPXVHHVWRSULSLVXMHL
RGUHHQDVLJXUQRVWLXRSKRHQMXVOMXGLPDLRVRELQHYRH2SUDYGDQRLOL
QHRSUDYGDQRQMHPXVHXND]XMHSRYMHUHQMH





3RWUHEQRMHSULSD]LWLGDQHSRVWDQHPRSUHYLHJRYRUOMLYLLOLSRQHPRPLVOLWL
GDXVYDNRMSULJRGLPRUDPRQHWRUHL
3RWYUGLULMHLLQMHQLFDPD,]DULMHLVOLMHGLLQ
3URSRYMHGQLNQHNDVWXSLQDSURSRYMHGDRQLFXRWYRULVYRMDXVWDDOLQHNDL
SUHVWDQH
5DQDNRMX]DGDULMHJRUDMHRGUDQH]DGDQHPDHP
5D]JRYDUDMUMHLWRVWMHMHGQDRGSULPDUQLKPHQWDOQLKVSRVREQRVWL3RYHDM
VYRMXWROHUDQFLMXQDIUXVWUDFLMXWRMH]QDNPHQWDOQRJ]GUDYOMD3UDYDMH
PXNDNDGQHPDGXKD]DJRYRUQLGRYROMQRSDPHWLGDELXWLR
5D]PLVOLSULMHQHJRWRHSURJRYRULWLRWNULWHGDLPDPQRJRPDQMH
WRJDUHL
5HFLSUYLSXWQHWRWRVHVDPRSRVHELUD]XPLMHLELWHEHVPUWDQ
5HFLXYLMHNGD]DVYHRQRWRGUXJLHOHRGWHEHGDELQDNUDMXPRJOL
UDGLRRQRWRHOL
5LMHXWHELMHURERQDNRMDWLL]PDNQHWYRMMHJRVSRGDU
5LMHLSRNUHXSULPMHULSRYODH]DVRERP
5LMHLVXDYOLNRMLPDVHSULYUXMXPLVOL
5LMHLVXSRVXGHLVSXQMHQHLVNXVWYRPRQHVSDMDMXOMXGHNDRPRVWRYL
VWYDUDMXLXLVWRYULMHPHL]PHXRYMHNDLRYMHNDQHSUHPRVWLYHYUORHVWR
GXEOMHRGQDMPUDQLMHJDSRQRUD
5LMHNDVHXSR]QDSOLYDQMHPDRYMHNXUD]JRYRUX1HJRYRULVYHWR]QDDOL
]QDMXYLMHNWRJRYRUL
5MHLWRVW]QDLPRMHUMHSULYLGQDSDPHW5MHQLNMHSRYLMHVWRYMHND3UDYD
VHUMHLWRVWVDVWRMLXWRPHGDVHNDHRQRWRMHQDVWYDULLXSUDYRVDPRWR
6WUDQLMH]LNPRHVHQDXLWLXHVWWMHGDQD]DXHQMHYODVWLWRJMH]LNDFLMHOL
LYRWQLMHGRYROMDQ2QDMWNRXYMHUOMLYRJRYRULL]QDVSUHWQRL]QRVLWL
DUJXPHQWHQH]UDLVDPRVDPRSRX]GDQMHP1MHPXVHHVWRSULSLVXMHL
RGUHHQDVLJXUQRVWLXRSKRHQMXVOMXGLPDLRVRELQHYRH2SUDYGDQRLOL
QHRSUDYGDQRQMHPXVHXND]XMHSRYMHUHQMH
 PMHURPXWLLJRYRUL
6
6DVYDNLPL]XPLUXLPMH]LNRPJDVLVHMHGQDVOLNDRYMHND
6OXDMXRFHDQLPDDJRYRULXNDSOMLFDPD
6YHRQRWRMHQHNRGREURUHNDRQLMHWXHYHSULSDGDWHEL
WHGLULMHLEHVSODWQHVX
WRYULMHGHQDMEROMHULMHLNDGDQDPGDMXYDUOMLYXVOLNXRVWYDUQRVWL"
XWQMDMHLQLVHSUL]QDQMH



6PMHURPXWLLJRYRUL
6DVYDNLPL]XPLUXLPMH]LNRPJDVLVHMHGQDVOLNDRYMHND
6OXDMXRFHDQLPDDJRYRULXNDSOMLFDPD
6YHRQRWRMHQHNRGREURUHNDRQLMHWXHYHSULSDGDWHEL
WHGLULMHLEHVSODWQHVX
WRYULMHGHQDMEROMHULMHLNDGDQDPGDMXYDUOMLYXVOLNXRVWYDUQRVWL"
 XWQMDMHLQLVHSUL]QDQMH

3RWUHEQRMHSULSD]LWLGDQHSRVWDQHPRSUHYLHJRYRUOMLYLLOLSRQHPRPLVOLWL
GDXVYDNRMSULJRGLPRUDPRQHWRUHL
3RWYUGLULMHLLQMHQLFDPD,]DULMHLVOLMHGLLQ
3URSRYMHGQLNQHNDVWXSLQDSURSRYMHGDRQLFXRWYRULVYRMDXVWDDOLQHNDL
SUHVWDQH
5DQDNRMX]DGDULMHJRUDMHRGUDQH]DGDQHPDHP
5D]JRYDUDMUMHLWRVWMHMHGQDRGSULPDUQLKPHQWDOQLKVSRVREQRVWL3RYHDM
VYRMXWROHUDQFLMXQDIUXVWUDFLMXWRMH]QDNPHQWDOQRJ]GUDYOMD3UDYDMH
PXNDNDGQHPDGXKD]DJRYRUQLGRYROMQRSDPHWLGDELXWLR
5D]PLVOLSULMHQHJRWRHSURJRYRULWLRWNULWHGDLPDPQRJRPDQMH
WRJDUHL
5HFLSUYLSXWQHWRWRVHVDPRSRVHELUD]XPLMHLELWHEHVPUWDQ
5HFLXYLMHNGD]DVYHRQRWRGUXJLHOHRGWHEHGDELQDNUDMXPRJOL
UDGLRRQRWRHOL
5LMHXWHELMHURERQDNRMDWLL]PDNQHWYRMMHJRVSRGDU
5LMHLSRNUHXSULPMHULSRYODH]DVRERP
5LMHLVXDYOLNRMLPDVHSULYUXMXPLVOL
5LMHLVXSRVXGHLVSXQMHQHLVNXVWYRPRQHVSDMDMXOMXGHNDRPRVWRYL
VWYDUDMXLXLVWRYULMHPHL]PHXRYMHNDLRYMHNDQHSUHPRVWLYHYUORHVWR
GXEOMHRGQDMPUDQLMHJDSRQRUD
5LMHNDVHXSR]QDSOLYDQMHPDRYMHNXUD]JRYRUX1HJRYRULVYHWR]QDDOL
]QDMXYLMHNWRJRYRUL
5MHLWRVW]QDLPRMHUMHSULYLGQDSDPHW5MHQLNMHSRYLMHVWRYMHND3UDYD
VHUMHLWRVWVDVWRMLXWRPHGDVHNDHRQRWRMHQDVWYDULLXSUDYRVDPRWR
6WUDQLMH]LNPRHVHQDXLWLXHVWWMHGDQD]DXHQMHYODVWLWRJMH]LNDFLMHOL
LYRWQLMHGRYROMDQ2QDMWNRXYMHUOMLYRJRYRULL]QDVSUHWQRL]QRVLWL
DUJXPHQWHQH]UDLVDPRVDPRSRX]GDQMHP1MHPXVHHVWRSULSLVXMHL
RGUHHQDVLJXUQRVWLXRSKRHQMXVOMXGLPDLRVRELQHYRH2SUDYGDQRLOL
QHRSUDYGDQRQMHPXVHXND]XMHSRYMHUHQMH



XWQMDMHL]DULMHLGUXJDPRVYLMHWD
7LVLYLHRYMHNSRVWYDULPDNRMHSUHXXMHQHJRSRRQLPNRMHNDH
7NRMH]LNSURLDYDDGDJDSULWRPQHRERJDXMHVODELQMHJRYXVQDJX
8ODELULQWXGXHULMHMHMHGLQRVYLMHWOR
8SRHWNXELMDHULMH
8KRMHSXWGRVUFD
8SUDYRWDPRJGMHQHGRVWDMHSRMDPXSUDYRVHYULMHPHSRMDYLULMH
9HOLNHVWYDULLPDMXMHGQRJVPUWQRJQHSULMDWHOMDYHOLNHULMHL
9LHMHUQHPDWRUHL
9LHYULMHGLMHGQDGREURXLQMHQDQHJRVWRGREULKULMHL
9LHYULMHGLXWQMDPXGUDFDQHJRJDODPDEXGDOD$OLRQRVWUDQRQLMHXWQMD
PXGULKYHJDODPDEXGDOD
9ODGDMSUHGPHWRP RNRMHPJRYRUL ULMHLHGROD]LWLVDPHRGVHEH
=D]QDQRVWQHSRVWRMLQLWDRHPXELRQDPRUDODXWMHWL
LYDULMHSRXDYD
p,VWLQVNDXWQMDMHLYDSURWXLJUDJRYRUHQMX2QDMHQMH]LQVDVWDYQLGLRNDRL
GLVDQMH
/LMHSRMHVQHNLPPRLXWMHWL
XWQMDMHDUJXPHQWNRMLVHJRWRYRQHPRHSRELWL
XWQMDMHNRULVQRRUXMH
XWQMDMHQDMQHSRGQROMLYLMLRGJRYRU
XWQMDMHRGJRYRUQDQHL]UHFLYR
XWQMDPRHELWLQDMRNUXWQLMDODXWQMDRQHNRMRVRELMHUMHLWR
VYMHGRDQVWYRXWQMDLYLXNXOL
7NRXWLLQLVHGDSULVWDMHXWQMDQHNDGLWXWQML

 1HVUHWQDMH]HPOMDNRMDWUHEDMXQDNH
p
3UDYLKHURMLVXRQLNRMLVHERUH]DQDMYLHLGHDOHRYMHDQVWYD
8QDFLMDPDVHSRMDYOMXMXGLYRYLVDPRXWUHQXFLPDNUL]H

+5$%5267,.8.$9,/8.

GLYRYLKHURMLMXQDFLKUDEURVWNXNDYLOXNNXNDYLFDWMHVNREDVWUDK
VODELL

GLYRYLKHURMLMXQDFLKUDEURVWNXNDYLOXNNXNDYLFDWMHVNREDVWUDK
VODELL

+5$%5267,.8.$9,/8.

p1HVUHWQDMH]HPOMDNRMDWUHEDMXQDNH
3UDYLKHURMLVXRQLNRMLVHERUH]DQDMYLHLGHDOHRYMHDQVWYD
 QDFLMDPDVHSRMDYOMXMXGLYRYLVDPRXWUHQXFLPDNUL]H
8

 XWQMDMHL]DULMHLGUXJDPRVYLMHWD

7LVLYLHRYMHNSRVWYDULPDNRMHSUHXXMHQHJRSRRQLPNRMHNDH
7NRMH]LNSURLDYDDGDJDSULWRPQHRERJDXMHVODELQMHJRYXVQDJX
8ODELULQWXGXHULMHMHMHGLQRVYLMHWOR
8SRHWNXELMDHULMH
8KRMHSXWGRVUFD
8SUDYRWDPRJGMHQHGRVWDMHSRMDPXSUDYRVHYULMHPHSRMDYLULMH
9HOLNHVWYDULLPDMXMHGQRJVPUWQRJQHSULMDWHOMDYHOLNHULMHL
9LHMHUQHPDWRUHL
9LHYULMHGLMHGQDGREURXLQMHQDQHJRVWRGREULKULMHL
9LHYULMHGLXWQMDPXGUDFDQHJRJDODPDEXGDOD$OLRQRVWUDQRQLMHXWQMD
PXGULKYHJDODPDEXGDOD
9ODGDMSUHGPHWRP RNRMHPJRYRUL ULMHLHGROD]LWLVDPHRGVHEH
=D]QDQRVWQHSRVWRMLQLWDRHPXELRQDPRUDODXWMHWL
LYDULMHSRXDYD
p,VWLQVNDXWQMDMHLYDSURWXLJUDJRYRUHQMX2QDMHQMH]LQVDVWDYQLGLRNDRL
GLVDQMH
/LMHSRMHVQHNLPPRLXWMHWL
XWQMDMHDUJXPHQWNRMLVHJRWRYRQHPRHSRELWL
XWQMDMHNRULVQRRUXMH
XWQMDMHQDMQHSRGQROMLYLMLRGJRYRU
XWQMDMHRGJRYRUQDQHL]UHFLYR
XWQMDPRHELWLQDMRNUXWQLMDODXWQMDRQHNRMRVRELMHUMHLWR
VYMHGRDQVWYRXWQMDLYLXNXOL
7NRXWLLQLVHGDSULVWDMHXWQMDQHNDGLWXWQML






XWQMDMHL]DULMHLGUXJDPRVYLMHWD
7LVLYLHRYMHNSRVWYDULPDNRMHSUHXXMHQHJRSRRQLPNRMHNDH
7NRMH]LNSURLDYDDGDJDSULWRPQHRERJDXMHVODELQMHJRYXVQDJX
8ODELULQWXGXHULMHMHMHGLQRVYLMHWOR
8SRHWNXELMDHULMH
8KRMHSXWGRVUFD
8SUDYRWDPRJGMHQHGRVWDMHSRMDPXSUDYRVHYULMHPHSRMDYLULMH
9HOLNHVWYDULLPDMXMHGQRJVPUWQRJQHSULMDWHOMDYHOLNHULMHL
9LHMHUQHPDWRUHL
9LHYULMHGLMHGQDGREURXLQMHQDQHJRVWRGREULKULMHL
9LHYULMHGLXWQMDPXGUDFDQHJRJDODPDEXGDOD$OLRQRVWUDQRQLMHXWQMD
PXGULKYHJDODPDEXGDOD
9ODGDMSUHGPHWRP RNRMHPJRYRUL ULMHLHGROD]LWLVDPHRGVHEH
=D]QDQRVWQHSRVWRMLQLWDRHPXELRQDPRUDODXWMHWL
LYDULMHSRXDYD
p,VWLQVNDXWQMDMHLYDSURWXLJUDJRYRUHQMX2QDMHQMH]LQVDVWDYQLGLRNDRL
GLVDQMH
/LMHSRMHVQHNLPPRLXWMHWL
XWQMDMHDUJXPHQWNRMLVHJRWRYRQHPRHSRELWL
XWQMDMHNRULVQRRUXMH
XWQMDMHQDMQHSRGQROMLYLMLRGJRYRU
XWQMDMHRGJRYRUQDQHL]UHFLYR
XWQMDPRHELWLQDMRNUXWQLMDODXWQMDRQHNRMRVRELMHUMHLWR
VYMHGRDQVWYRXWQMDLYLXNXOL
7NRXWLLQLVHGDSULVWDMHXWQMDQHNDGLWXWQML

p1HVUHWQDMH]HPOMDNRMDWUHEDMXQDNH
3UDYLKHURMLVXRQLNRMLVHERUH]DQDMYLHLGHDOHRYMHDQVWYD
8QDFLMDPDVHSRMDYOMXMXGLYRYLVDPRXWUHQXFLPDNUL]H

+5$%5267,.8.$9,/8.

GLYRYLKHURMLMXQDFLKUDEURVWNXNDYLOXNNXNDYLFDWMHVNREDVWUDK
VODELL

GLYRYLKHURMLMXQDFLKUDEURVWNXNDYLOXNNXNDYLFDWMHVNREDVWUDK
VODELL

+5$%5267,.8.$9,/8.

p1HVUHWQDMH]HPOMDNRMDWUHEDMXQDNH
3UDYLKHURMLVXRQLNRMLVHERUH]DQDMYLHLGHDOHRYMHDQVWYD
 QDFLMDPDVHSRMDYOMXMXGLYRYLVDPRXWUHQXFLPDNUL]H
8

XWQMDMHL]DULMHLGUXJDPRVYLMHWD
 LVLYLHRYMHNSRVWYDULPDNRMHSUHXXMHQHJRSRRQLPNRMHNDH
7
7NRMH]LNSURLDYDDGDJDSULWRPQHRERJDXMHVODELQMHJRYXVQDJX
8ODELULQWXGXHULMHMHMHGLQRVYLMHWOR
8SRHWNXELMDHULMH
8KRMHSXWGRVUFD
8SUDYRWDPRJGMHQHGRVWDMHSRMDPXSUDYRVHYULMHPHSRMDYLULMH
9HOLNHVWYDULLPDMXMHGQRJVPUWQRJQHSULMDWHOMDYHOLNHULMHL
9LHMHUQHPDWRUHL
9LHYULMHGLMHGQDGREURXLQMHQDQHJRVWRGREULKULMHL
9LHYULMHGLXWQMDPXGUDFDQHJRJDODPDEXGDOD$OLRQRVWUDQRQLMHXWQMD
PXGULKYHJDODPDEXGDOD
9ODGDMSUHGPHWRP RNRMHPJRYRUL ULMHLHGROD]LWLVDPHRGVHEH
=D]QDQRVWQHSRVWRMLQLWDRHPXELRQDPRUDODXWMHWL
LYDULMHSRXDYD
p,VWLQVNDXWQMDMHLYDSURWXLJUDJRYRUHQMX2QDMHQMH]LQVDVWDYQLGLRNDRL
GLVDQMH
/LMHSRMHVQHNLPPRLXWMHWL
XWQMDMHDUJXPHQWNRMLVHJRWRYRQHPRHSRELWL
XWQMDMHNRULVQRRUXMH
XWQMDMHQDMQHSRGQROMLYLMLRGJRYRU
XWQMDMHRGJRYRUQDQHL]UHFLYR
XWQMDPRHELWLQDMRNUXWQLMDODXWQMDRQHNRMRVRELMHUMHLWR
VYMHGRDQVWYRXWQMDLYLXNXOL
7NRXWLLQLVHGDSULVWDMHXWQMDQHNDGLWXWQML



p+UDEULOMXGH+YDOLLQDMPDQMDGRVWLJQXDGUXJLK3RKYDODMHYUMHGQLMD
RGSULMHNRUD
%H]KUDEURVWLVDYMHWMHDORVWDQJRVW
*GMHJUDDQVNDKUDEURVWQHPDGRPRYLQHVORERGDQHVHHGDOHNR
+UDEURVWWRMHGRNUDMDVSR]QDQDRGJRYRUQRVWNXNDYLFDMHRYMHNNRMLX
RSDVQLPVLWXDFLMDPDPLVOLQRJDPD
+UDEURVWMHHVWRQHGRVWDWDNXYLGDGRNVHNXNDYLOXNHVWRWHPHOMLQD
GREULPLQIRUPDFLMDPD
+UDEURVWMHGREUD8VWUDMQRVWMHEROMD
+UDEURVWMHRWSDGQLSURL]YRGVWUDKD
+UDEURVWMHSRWUHEQDL]DWRGDELRYMHNXRSHPRJDRSRVWRMDWL
+UDEURVWMHVWYRULODMXQDNH
+UDEURVWVHQHGRND]XMHVDPRDNDPDSRWUHEQDMHLJODYD
+UDEURVWVHQHVDVWRMLXWRPHGDMHVOLMHSRSUHYLGLRSDVQRVWYHGDVH
SUHEURGLJOHGDMXL
.DGJRYRUL LOLSLH QHNDWYRMLPULMHLPDWUHEDELWLXVNRDPLVOLPD
SURVWUDQR
.DNRELVHQHNDVWYDUSURPLVOLODGRGQDHVWRMHSRWUHEQRYLHKUDEURVWLQHJR
UD]XPD
/DNHMHELWLMXQDNQHJRHVWLWRYMHN-XQDNVHPRUDELWLVDPRMHGQRPD
HVWLWRYMHNXYLMHN
0RJXVDPRRQGDELWLKUDEDUDNRVHQHPRUDPRSULGUDYDWLSURSLVDQRJ
KUDEURJSRQDDQMD
0XGDULOLKUDEDUPXNDUDFQHHOHLQDWUDQLFHSRYLMHVWLLHNDWLGDJD
SUHJD]LYODN
1HNORQLGXKRPLDNRWHVQDHQHYROMD,]GULLX]GULVH
1HRWNULYDMXVHQRYLNRQWLQHQWLDNRQHPDKUDEURVWLGDVHVWDUHREDOHL]JXEH
L]YLGD
1HX]PLLSUHG]ORPYHPXVHMRKUDEULMHRGXSUL
2QRWRMHELWQRMHQDDKUDEURVW]DLYOMHQMH6PLRQLPDSRPDX%RJ
9HQHUDVUHDLVOXDM
6MHWLVHGDXYLMHNEXGHRGYDDQ
6PLRQRVWVHVPDWUDEHGHPRP
WRMH]DSUDYRRQRSVLKLNRVWDQMHVPQRJLPOLFLPDNRMHPRHGRYHVWLGR
LQDPXHQMDLOLKUDEURVWLGRRSVMHGQXWRVWLNRMDWUDMHLWDYRJLYRWDWH
SRQHNDGLGRGXHYQHLOLWMHOHVQHEROHVWLSDLGRVWYDUDODNLKGMHODWQRVWL"

p+UDEULOMXGH+YDOLLQDMPDQMDGRVWLJQXDGUXJLK3RKYDODMHYUMHGQLMD
RGSULMHNRUD
%H]KUDEURVWLVDYMHWMHDORVWDQJRVW
*GMHJUDDQVNDKUDEURVWQHPDGRPRYLQHVORERGDQHVHHGDOHNR
+UDEURVWWRMHGRNUDMDVSR]QDQDRGJRYRUQRVWNXNDYLFDMHRYMHNNRMLX
RSDVQLPVLWXDFLMDPDPLVOLQRJDPD
+UDEURVWMHHVWRQHGRVWDWDNXYLGDGRNVHNXNDYLOXNHVWRWHPHOMLQD
GREULPLQIRUPDFLMDPD
+UDEURVWMHGREUD8VWUDMQRVWMHEROMD
+UDEURVWMHRWSDGQLSURL]YRGVWUDKD
+UDEURVWMHSRWUHEQDL]DWRGDELRYMHNXRSHPRJDRSRVWRMDWL
+UDEURVWMHVWYRULODMXQDNH
+UDEURVWVHQHGRND]XMHVDPRDNDPDSRWUHEQDMHLJODYD
+UDEURVWVHQHVDVWRMLXWRPHGDMHVOLMHSRSUHYLGLRSDVQRVWYHGDVH
SUHEURGLJOHGDMXL
.DGJRYRUL LOLSLH QHNDWYRMLPULMHLPDWUHEDELWLXVNRDPLVOLPD
SURVWUDQR
.DNRELVHQHNDVWYDUSURPLVOLODGRGQDHVWRMHSRWUHEQRYLHKUDEURVWLQHJR
UD]XPD
/DNHMHELWLMXQDNQHJRHVWLWRYMHN-XQDNVHPRUDELWLVDPRMHGQRPD
HVWLWRYMHNXYLMHN
0RJXVDPRRQGDELWLKUDEDUDNRVHQHPRUDPRSULGUDYDWLSURSLVDQRJ
KUDEURJSRQDDQMD
0XGDULOLKUDEDUPXNDUDFQHHOHLQDWUDQLFHSRYLMHVWLLHNDWLGDJD
SUHJD]LYODN
1HNORQLGXKRPLDNRWHVQDHQHYROMD,]GULLX]GULVH
1HRWNULYDMXVHQRYLNRQWLQHQWLDNRQHPDKUDEURVWLGDVHVWDUHREDOHL]JXEH
L]YLGD
1HX]PLLSUHG]ORPYHPXVHMRKUDEULMHRGXSUL
2QRWRMHELWQRMHQDDKUDEURVW]DLYOMHQMH6PLRQLPDSRPDX%RJ
9HQHUDVUHDLVOXDM
6MHWLVHGDXYLMHNEXGHRGYDDQ
6PLRQRVWVHVPDWUDEHGHPRP
WRMH]DSUDYRRQRSVLKLNRVWDQMHVPQRJLPOLFLPDNRMHPRHGRYHVWLGR
LQDPXHQMDLOLKUDEURVWLGRRSVMHGQXWRVWLNRMDWUDMHLWDYRJLYRWDWH
SRQHNDGLGRGXHYQHLOLWMHOHVQHEROHVWLSDLGRVWYDUDODNLKGMHODWQRVWL"





p+UDEULOMXGH+YDOLLQDMPDQMDGRVWLJQXDGUXJLK3RKYDODMHYUMHGQLMD
RGSULMHNRUD
%H]KUDEURVWLVDYMHWMHDORVWDQJRVW
*GMHJUDDQVNDKUDEURVWQHPDGRPRYLQHVORERGDQHVHHGDOHNR
+UDEURVWWRMHGRNUDMDVSR]QDQDRGJRYRUQRVWNXNDYLFDMHRYMHNNRMLX
RSDVQLPVLWXDFLMDPDPLVOLQRJDPD
+UDEURVWMHHVWRQHGRVWDWDNXYLGDGRNVHNXNDYLOXNHVWRWHPHOMLQD
GREULPLQIRUPDFLMDPD
+UDEURVWMHGREUD8VWUDMQRVWMHEROMD
+UDEURVWMHRWSDGQLSURL]YRGVWUDKD
+UDEURVWMHSRWUHEQDL]DWRGDELRYMHNXRSHPRJDRSRVWRMDWL
+UDEURVWMHVWYRULODMXQDNH
+UDEURVWVHQHGRND]XMHVDPRDNDPDSRWUHEQDMHLJODYD
+UDEURVWVHQHVDVWRMLXWRPHGDMHVOLMHSRSUHYLGLRSDVQRVWYHGDVH
SUHEURGLJOHGDMXL
.DGJRYRUL LOLSLH QHNDWYRMLPULMHLPDWUHEDELWLXVNRDPLVOLPD
SURVWUDQR
.DNRELVHQHNDVWYDUSURPLVOLODGRGQDHVWRMHSRWUHEQRYLHKUDEURVWLQHJR
UD]XPD
/DNHMHELWLMXQDNQHJRHVWLWRYMHN-XQDNVHPRUDELWLVDPRMHGQRPD
HVWLWRYMHNXYLMHN
0RJXVDPRRQGDELWLKUDEDUDNRVHQHPRUDPRSULGUDYDWLSURSLVDQRJ
KUDEURJSRQDDQMD
0XGDULOLKUDEDUPXNDUDFQHHOHLQDWUDQLFHSRYLMHVWLLHNDWLGDJD
SUHJD]LYODN
1HNORQLGXKRPLDNRWHVQDHQHYROMD,]GULLX]GULVH
1HRWNULYDMXVHQRYLNRQWLQHQWLDNRQHPDKUDEURVWLGDVHVWDUHREDOHL]JXEH
L]YLGD
1HX]PLLSUHG]ORPYHPXVHMRKUDEULMHRGXSUL
2QRWRMHELWQRMHQDDKUDEURVW]DLYOMHQMH6PLRQLPDSRPDX%RJ
9HQHUDVUHDLVOXDM
6MHWLVHGDXYLMHNEXGHRGYDDQ
6PLRQRVWVHVPDWUDEHGHPRP
WRMH]DSUDYRRQRSVLKLNRVWDQMHVPQRJLPOLFLPDNRMHPRHGRYHVWLGR
LQDPXHQMDLOLKUDEURVWLGRRSVMHGQXWRVWLNRMDWUDMHLWDYRJLYRWDWH
SRQHNDGLGRGXHYQHLOLWMHOHVQHEROHVWLSDLGRVWYDUDODNLKGMHODWQRVWL"



p+UDEULOMXGH+YDOLLQDMPDQMDGRVWLJQXDGUXJLK3RKYDODMHYUMHGQLMD
RGSULMHNRUD
%H]KUDEURVWLVDYMHWMHDORVWDQJRVW
*GMHJUDDQVNDKUDEURVWQHPDGRPRYLQHVORERGDQHVHHGDOHNR
+UDEURVWWRMHGRNUDMDVSR]QDQDRGJRYRUQRVWNXNDYLFDMHRYMHNNRMLX
RSDVQLPVLWXDFLMDPDPLVOLQRJDPD
+UDEURVWMHHVWRQHGRVWDWDNXYLGDGRNVHNXNDYLOXNHVWRWHPHOMLQD
GREULPLQIRUPDFLMDPD
+UDEURVWMHGREUD8VWUDMQRVWMHEROMD
+UDEURVWMHRWSDGQLSURL]YRGVWUDKD
+UDEURVWMHSRWUHEQDL]DWRGDELRYMHNXRSHPRJDRSRVWRMDWL
+UDEURVWMHVWYRULODMXQDNH
+UDEURVWVHQHGRND]XMHVDPRDNDPDSRWUHEQDMHLJODYD
+UDEURVWVHQHVDVWRMLXWRPHGDMHVOLMHSRSUHYLGLRSDVQRVWYHGDVH
SUHEURGLJOHGDMXL
.DGJRYRUL LOLSLH QHNDWYRMLPULMHLPDWUHEDELWLXVNRDPLVOLPD
SURVWUDQR
.DNRELVHQHNDVWYDUSURPLVOLODGRGQDHVWRMHSRWUHEQRYLHKUDEURVWLQHJR
UD]XPD
/DNHMHELWLMXQDNQHJRHVWLWRYMHN-XQDNVHPRUDELWLVDPRMHGQRPD
HVWLWRYMHNXYLMHN
0RJXVDPRRQGDELWLKUDEDUDNRVHQHPRUDPRSULGUDYDWLSURSLVDQRJ
KUDEURJSRQDDQMD
0XGDULOLKUDEDUPXNDUDFQHHOHLQDWUDQLFHSRYLMHVWLLHNDWLGDJD
SUHJD]LYODN
1HNORQLGXKRPLDNRWHVQDHQHYROMD,]GULLX]GULVH
1HRWNULYDMXVHQRYLNRQWLQHQWLDNRQHPDKUDEURVWLGDVHVWDUHREDOHL]JXEH
L]YLGD
1HX]PLLSUHG]ORPYHPXVHMRKUDEULMHRGXSUL
2QRWRMHELWQRMHQDDKUDEURVW]DLYOMHQMH6PLRQLPDSRPDX%RJ
9HQHUDVUHDLVOXDM
6MHWLVHGDXYLMHNEXGHRGYDDQ
6PLRQRVWVHVPDWUDEHGHPRP
WRMH]DSUDYRRQRSVLKLNRVWDQMHVPQRJLPOLFLPDNRMHPRHGRYHVWLGR
LQDPXHQMDLOLKUDEURVWLGRRSVMHGQXWRVWLNRMDWUDMHLWDYRJLYRWDWH
SRQHNDGLGRGXHYQHLOLWMHOHVQHEROHVWLSDLGRVWYDUDODNLKGMHODWQRVWL"



p.XNDYLFDMHRYMHNNRMLXRSDVQLPVLWXDFLMDPDPLVOLQRJDPD
.XNDYLFHLSULMHVPUWLPQRJRSXWDPUXDMXQDNVDPRMHGQRPNXDVPUW
.XNDYLFDSUDYDNXNDYLFDMHVDPRRQDMWNRVHERMLVYRMLKXVSRPHQD
.XNDYLOXNMHQDMGMHORWYRUQLMD]DWLWDSURWLYQDSDVWL
.XNDYLOXNVHQDMUDGLMHSRNULYDPDVNRPRSUH]DLOLRE]LUD
/LMHQRVWLNXNDYLOXNVXJODYQLX]URFL]ERJNRMLKYHOLNLEURMOMXGLXQDWR
WRPXWRLKMHSULURGDGDYQRYHRVORERGLODWXHJYRGVWYDLSDNWLMHNRP
LWDYRJLYRWDUDGRRVWDMXQHGRUDVOLLWRMHGUXJLPDWDNRMHGQRVWDYQR
QDPHWQXWLLPVHNDRVWDUDWHOM7DNRMHOLMHSRELWLQHGRUDVWDR
1LWDQDVQHLQLNXNDYLNLMLPDLEH]RE]LUQLMLPDRGHOMHGDQDVVYLYROH
7NRVHSUHGDMHRGQMHJDLGUXJLGLXUXNH
1HGLLUXNHRGVHEHWRMHNDRGDLKGLHQDVHEH
p$NRVHQHNRJDERMLWDGDMHWR]DWRWRVLQHNRPHGDRPRQDGVRERP
%RMDWLVHWUHEDRQLKNRMLQHNDXWRPLVOHLNRMLQHPLVOHWRNDX
RYMHNPRHRGVWUDKDDNLSDPHWL]JXELWL
RYMHNVHPRGDQDMYLHERMLRQGDNDGDVHVDPVDVRERPQHVODH
RYMHNRYRGQRVSUHPDVYLMHWXRGUHXMXLGYLMHDPELYDOHQWQHRSUHQHWHQMH
GDEXGHXNOMXHQXGUXWYHQHRGQRVHGDEXGHQMLKRYGLRVMHGQHVWUDQHL
GDVDXYDVYRMXLQGLYLGXDOQRVWGDVHQHSRGUHGLGUXWYHQLPREUDVFLPD
SRQDDQMDLPLOMHQMDVGUXJH3RMHGLQDFVHPRUDRVMHDWLNDRGLRRGUHHQH
GUXWYHQHRUJDQL]DFLMHXYMHWQRUHHQRVXVWDYDMHUWRRVLJXUDYDQMHJRYD
HJ]LVWHQFLMDOQDSRWUHEDDLVNOMXHQRVWL]QMHL]D]LYDVWUDK6WUDKMHMHGQDRG
NRQVWDQWLOMXGVNHSULURGHQH]DRELOD]QDSVLKRORNDWYRUHYLQDXWXPDHQMLPD
RGUDYDQMDDXWRULWDUQLKYODGDYLQD$XWRULWDUQHYODGHPDQLSXOLUDMXVWUDKRPL
NRULVWHQDMHHPRUDOQRGLVNUHGLWLUDQMHNDQMDYDQMHLXQLWDYDQMH
LVWRPLOMHQLNDX]VWDOQRLVND]LYDQMHQDYDQMVNRJLOLXQXWUDQMHJQHSULMDWHOMD
'DVXVYLEH]VWUDKDNDNRELVHPRJOR]DEUDQLWL]OR"
,VWUDKVHPRHRVORERGLWLSULHPXSRVWDMHYLGOMLYRGDVHRQNULMHXRQLPD
NRMLVXSRWODHQL
-HGQRVWDYQLPWHKQLNDPDVWYDUDWHVHQRYHNULWLQHVLWXDFLMHL]D]LYDQMHP
QRYLKVWUDKRYDXSLUDQMHPSUVWDXQRYHQHSULMDWHOMH
.RGRGUDVORJRYMHNDMHQMHJRYDGUXWYHQDXORJDYHXYUHQDVWUDKRYL
SUDWHQDMHHPRJXHRSDVQRVWLNRMHVXXJODYQRPSRYH]DQHVXVSMHKRPLOL
QHXVSMHKRPXUDGXLXGUXWYHQRPLYRWX$NDGDVWUDKRYLSRVWDQX
SUHWMHUDQLLQHUD]XPQLSUHWYDUDMXVHXIRELMHLPRJXRYMHNXRGUHGLWLQHNH
REOLNHQMHJRYDSRQDDQMD
0DORVWUDKDRGQHHJRGUHHQRJDMHGREUR2QJXLSXQRYHLVWUDKRGQHHJ
QHRGUHHQRJD

 .XNDYLFDMHRYMHNNRMLXRSDVQLPVLWXDFLMDPDPLVOLQRJDPD
p
.XNDYLFHLSULMHVPUWLPQRJRSXWDPUXDMXQDNVDPRMHGQRPNXDVPUW
.XNDYLFDSUDYDNXNDYLFDMHVDPRRQDMWNRVHERMLVYRMLKXVSRPHQD
.XNDYLOXNMHQDMGMHORWYRUQLMD]DWLWDSURWLYQDSDVWL
.XNDYLOXNVHQDMUDGLMHSRNULYDPDVNRPRSUH]DLOLRE]LUD
/LMHQRVWLNXNDYLOXNVXJODYQLX]URFL]ERJNRMLKYHOLNLEURMOMXGLXQDWR
WRPXWRLKMHSULURGDGDYQRYHRVORERGLODWXHJYRGVWYDLSDNWLMHNRP
LWDYRJLYRWDUDGRRVWDMXQHGRUDVOLLWRMHGUXJLPDWDNRMHGQRVWDYQR
QDPHWQXWLLPVHNDRVWDUDWHOM7DNRMHOLMHSRELWLQHGRUDVWDR
1LWDQDVQHLQLNXNDYLNLMLPDLEH]RE]LUQLMLPDRGHOMHGDQDVVYLYROH
7NRVHSUHGDMHRGQMHJDLGUXJLGLXUXNH
1HGLLUXNHRGVHEHWRMHNDRGDLKGLHQDVHEH
p$NRVHQHNRJDERMLWDGDMHWR]DWRWRVLQHNRPHGDRPRQDGVRERP
%RMDWLVHWUHEDRQLKNRMLQHNDXWRPLVOHLNRMLQHPLVOHWRNDX
RYMHNPRHRGVWUDKDDNLSDPHWL]JXELWL
RYMHNVHPRGDQDMYLHERMLRQGDNDGDVHVDPVDVRERPQHVODH
RYMHNRYRGQRVSUHPDVYLMHWXRGUHXMXLGYLMHDPELYDOHQWQHRSUHQHWHQMH
GDEXGHXNOMXHQXGUXWYHQHRGQRVHGDEXGHQMLKRYGLRVMHGQHVWUDQHL
GDVDXYDVYRMXLQGLYLGXDOQRVWGDVHQHSRGUHGLGUXWYHQLPREUDVFLPD
SRQDDQMDLPLOMHQMDVGUXJH3RMHGLQDFVHPRUDRVMHDWLNDRGLRRGUHHQH
GUXWYHQHRUJDQL]DFLMHXYMHWQRUHHQRVXVWDYDMHUWRRVLJXUDYDQMHJRYD
HJ]LVWHQFLMDOQDSRWUHEDDLVNOMXHQRVWL]QMHL]D]LYDVWUDK6WUDKMHMHGQDRG
NRQVWDQWLOMXGVNHSULURGHQH]DRELOD]QDSVLKRORNDWYRUHYLQDXWXPDHQMLPD
RGUDYDQMDDXWRULWDUQLKYODGDYLQD$XWRULWDUQHYODGHPDQLSXOLUDMXVWUDKRPL
NRULVWHQDMHHPRUDOQRGLVNUHGLWLUDQMHNDQMDYDQMHLXQLWDYDQMH
LVWRPLOMHQLNDX]VWDOQRLVND]LYDQMHQDYDQMVNRJLOLXQXWUDQMHJQHSULMDWHOMD
'DVXVYLEH]VWUDKDNDNRELVHPRJOR]DEUDQLWL]OR"
,VWUDKVHPRHRVORERGLWLSULHPXSRVWDMHYLGOMLYRGDVHRQNULMHXRQLPD
NRMLVXSRWODHQL
-HGQRVWDYQLPWHKQLNDPDVWYDUDWHVHQRYHNULWLQHVLWXDFLMHL]D]LYDQMHP
QRYLKVWUDKRYDXSLUDQMHPSUVWDXQRYHQHSULMDWHOMH
.RGRGUDVORJRYMHNDMHQMHJRYDGUXWYHQDXORJDYHXYUHQDVWUDKRYL
SUDWHQDMHHPRJXHRSDVQRVWLNRMHVXXJODYQRPSRYH]DQHVXVSMHKRPLOL
QHXVSMHKRPXUDGXLXGUXWYHQRPLYRWX$NDGDVWUDKRYLSRVWDQX
SUHWMHUDQLLQHUD]XPQLSUHWYDUDMXVHXIRELMHLPRJXRYMHNXRGUHGLWLQHNH
REOLNHQMHJRYDSRQDDQMD
0DORVWUDKDRGQHHJRGUHHQRJDMHGREUR2QJXLSXQRYHLVWUDKRGQHHJ
QHRGUHHQRJD






p.XNDYLFDMHRYMHNNRMLXRSDVQLPVLWXDFLMDPDPLVOLQRJDPD
.XNDYLFHLSULMHVPUWLPQRJRSXWDPUXDMXQDNVDPRMHGQRPNXDVPUW
.XNDYLFDSUDYDNXNDYLFDMHVDPRRQDMWNRVHERMLVYRMLKXVSRPHQD
.XNDYLOXNMHQDMGMHORWYRUQLMD]DWLWDSURWLYQDSDVWL
.XNDYLOXNVHQDMUDGLMHSRNULYDPDVNRPRSUH]DLOLRE]LUD
/LMHQRVWLNXNDYLOXNVXJODYQLX]URFL]ERJNRMLKYHOLNLEURMOMXGLXQDWR
WRPXWRLKMHSULURGDGDYQRYHRVORERGLODWXHJYRGVWYDLSDNWLMHNRP
LWDYRJLYRWDUDGRRVWDMXQHGRUDVOLLWRMHGUXJLPDWDNRMHGQRVWDYQR
QDPHWQXWLLPVHNDRVWDUDWHOM7DNRMHOLMHSRELWLQHGRUDVWDR
1LWDQDVQHLQLNXNDYLNLMLPDLEH]RE]LUQLMLPDRGHOMHGDQDVVYLYROH
7NRVHSUHGDMHRGQMHJDLGUXJLGLXUXNH
1HGLLUXNHRGVHEHWRMHNDRGDLKGLHQDVHEH
p$NRVHQHNRJDERMLWDGDMHWR]DWRWRVLQHNRPHGDRPRQDGVRERP
%RMDWLVHWUHEDRQLKNRMLQHNDXWRPLVOHLNRMLQHPLVOHWRNDX
RYMHNPRHRGVWUDKDDNLSDPHWL]JXELWL
RYMHNVHPRGDQDMYLHERMLRQGDNDGDVHVDPVDVRERPQHVODH
RYMHNRYRGQRVSUHPDVYLMHWXRGUHXMXLGYLMHDPELYDOHQWQHRSUHQHWHQMH
GDEXGHXNOMXHQXGUXWYHQHRGQRVHGDEXGHQMLKRYGLRVMHGQHVWUDQHL
GDVDXYDVYRMXLQGLYLGXDOQRVWGDVHQHSRGUHGLGUXWYHQLPREUDVFLPD
SRQDDQMDLPLOMHQMDVGUXJH3RMHGLQDFVHPRUDRVMHDWLNDRGLRRGUHHQH
GUXWYHQHRUJDQL]DFLMHXYMHWQRUHHQRVXVWDYDMHUWRRVLJXUDYDQMHJRYD
HJ]LVWHQFLMDOQDSRWUHEDDLVNOMXHQRVWL]QMHL]D]LYDVWUDK6WUDKMHMHGQDRG
NRQVWDQWLOMXGVNHSULURGHQH]DRELOD]QDSVLKRORNDWYRUHYLQDXWXPDHQMLPD
RGUDYDQMDDXWRULWDUQLKYODGDYLQD$XWRULWDUQHYODGHPDQLSXOLUDMXVWUDKRPL
NRULVWHQDMHHPRUDOQRGLVNUHGLWLUDQMHNDQMDYDQMHLXQLWDYDQMH
LVWRPLOMHQLNDX]VWDOQRLVND]LYDQMHQDYDQMVNRJLOLXQXWUDQMHJQHSULMDWHOMD
'DVXVYLEH]VWUDKDNDNRELVHPRJOR]DEUDQLWL]OR"
,VWUDKVHPRHRVORERGLWLSULHPXSRVWDMHYLGOMLYRGDVHRQNULMHXRQLPD
NRMLVXSRWODHQL
-HGQRVWDYQLPWHKQLNDPDVWYDUDWHVHQRYHNULWLQHVLWXDFLMHL]D]LYDQMHP
QRYLKVWUDKRYDXSLUDQMHPSUVWDXQRYHQHSULMDWHOMH
.RGRGUDVORJRYMHNDMHQMHJRYDGUXWYHQDXORJDYHXYUHQDVWUDKRYL
SUDWHQDMHHPRJXHRSDVQRVWLNRMHVXXJODYQRPSRYH]DQHVXVSMHKRPLOL
QHXVSMHKRPXUDGXLXGUXWYHQRPLYRWX$NDGDVWUDKRYLSRVWDQX
SUHWMHUDQLLQHUD]XPQLSUHWYDUDMXVHXIRELMHLPRJXRYMHNXRGUHGLWLQHNH
REOLNHQMHJRYDSRQDDQMD
0DORVWUDKDRGQHHJRGUHHQRJDMHGREUR2QJXLSXQRYHLVWUDKRGQHHJ
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RYMHNRYRGQRVSUHPDVYLMHWXRGUHXMXLGYLMHDPELYDOHQWQHRSUHQHWHQMH
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6WUDKMHSUDWLODFVODELK
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6WUDKMHRVWDWDNLVNRQVNHSULURGHRYMHNDQDMMDLQDJRQ
6WUDKMHVWDQMHNRMHGRNLGDRYMHND
6WUDKSUHGLYRWRPDWRDNRMHVYHWRXQDPDLQDGQDPDNRQDQRLSUD]QR
WRMHSLWDQMHQDNUDMXLSDNSLWDQMHSDPHWL
6WUDKVYODGDYDYLHOMXGLQHJRELORWRGUXJRQDVYLMHWX
6WUDKRDMLQHPRVSUHDYDMXOMXGHGDELORWRXLQH
6XEOLPLUDMLVXSVWLWXLUDM2VORERGLVHWMHVNREHUHJUHVLMRPLOLDJUHVLMRP
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6YLMHWQDVSULVLOMDYDQDVWUDK6WUDKQLMHVODERVWSURVXLYDQMDYHSULNODGQD
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6WUDKMHJODYQLL]YRUSUD]QRYMHUMDLMHGDQRGJODYQLKL]YRUDRNUXWQRVWL
6WUDKMHPRQDVWYDU
6WUDKMHSUDWLODFVODELK
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6WUDKMHUHDODQMHUVXVWDYUHGRYQRNDQMDYDRQHNRMLQDSXWDMXQMHJRYH
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6WUDKMHRVWDWDNLVNRQVNHSULURGHRYMHNDQDMMDLQDJRQ
6WUDKMHVWDQMHNRMHGRNLGDRYMHND
6WUDKSUHGLYRWRPDWRDNRMHVYHWRXQDPDLQDGQDPDNRQDQRLSUD]QR
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6WUDKVYODGDYDYLHOMXGLQHJRELORWRGUXJRQDVYLMHWX
6WUDKRDMLQHPRVSUHDYDMXOMXGHGDELORWRXLQH
6XEOLPLUDMLVXSVWLWXLUDM2VORERGLVHWMHVNREHUHJUHVLMRPLOLDJUHVLMRP
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6WUDKLQLMHGUXJRQHJRL]GDMDSRPDJDODWRLKUD]XPGDMH
6WUDKMHJODYQLL]YRUSUD]QRYMHUMDLMHGDQRGJODYQLKL]YRUDRNUXWQRVWL
6WUDKMHPRQDVWYDU
6WUDKMHSUDWLODFVODELK
6WUDKMHSURNOHWVWYRRYMHND
6WUDKMHUHDODQMHUVXVWDYUHGRYQRNDQMDYDRQHNRMLQDSXWDMXQMHJRYH
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6WUDKMHVWDQMHNRMHGRNLGDRYMHND
6WUDKSUHGLYRWRPDWRDNRMHVYHWRXQDPDLQDGQDPDNRQDQRLSUD]QR
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6WUDKVYODGDYDYLHOMXGLQHJRELORWRGUXJRQDVYLMHWX
6WUDKRDMLQHPRVSUHDYDMXOMXGHGDELORWRXLQH
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6WUDKMHJODYQLL]YRUSUD]QRYMHUMDLMHGDQRGJODYQLKL]YRUDRNUXWQRVWL
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6WUDKMHSUDWLODFVODELK
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6XEOLPLUDMLVXSVWLWXLUDM2VORERGLVHWMHVNREHUHJUHVLMRPLOLDJUHVLMRP
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1DMRSDVQLMHQHLVWLQHVXLVWLQHNRMHVXXPMHUHQRLVNULYOMHQH
1DMSRJXEQLMLVXRQLODFLNRMLNOL]HQDUXEXLVWLQH
1DMYHDSRYUHGDGXQRVWLRYMHNDSUHPDVHELVDPRPHMHVWVXSURWQRVW
LVWLQROMXEOMXOD
1DMYHLSULMDWHOMLVWLQHMH9ULMHPHQMHQQDMYHLQHSULMDWHOMMHSUHGUDVXGDD
QMHQVWDOQLSUDWLODFMH3RQL]QRVW
1HNROLNRLVWLQDPRUDVHUHLGDELVHPRJORLYMHWLQHNROLNRLKVHPRUD
SUHXWMHWLL]LVWRJDUD]ORJD
1HPDYLHVLJXUQHLVWLQH
1L]QDQMHQLPLOMHQMHQLNDGDQHSRLQMXRGSRWSXQHLVWLQHRQDMHQMLKRY
FLOM
1LNDNDYORSULPMHUQHPRHELWLWHWDQNDRLYRWQDODPDNDNRXGREQR
RGUDYDODSDNWVDLYRWRP
1LWDQHPRMPRSULKYDDWLNDRLVWLQLWRRVLPRQRJDWRVSR]QDMHPRMDVQRL
UD]JRYLMHWQR
1LWDQLMHVDVYLPLVWLQLWRDLWRQLMHLVWLQD
1LWDWRQLMHLVWLQLWRQLMHQLYHOLNR1LWNRRGQDVQHPDGRYROMQRGXKDGDEL
VDJOHGDRLVWLQXXFMHOLQLLGRYROMQRYUHPHQDGDMHSUHSULDQLWLWDNR
ODNRYMHUQXSXEOLNXNRMDELVYHPXSRYMHURYDOD
1LWNRWNRMHELRNDQMHQ]ERJODLL]WRJDQLMHQDXLRYROMHWLLVWLQX
1RSRWRMHLVWLQDELVHUQHEDFDMMHSUHGVYLQMH
2EMHNWLYQLNULWHULMLLVWLQHVXPHXOMXGVNHDQHQDGOMXGVNHSULURGH
2GYDQRVWLVWLQHSUYLMHSUHGXYMHWILOR]RIVNRJUD]PLOMDQMD
2QDMNRMLVDPVHELODHLVOXDODVYRMXGRWMHUDWHGRWOHGDQHHYLH
SR]QDWLQLNDNYHLVWLQHQLXVHELQLRNRVHEHQHJRHGRVOMHGQRSUHVWDWL
SRWRYDWLLVHEHLGUXJH
2QLNRMLQLNDGQHRSR]LYDMXVYRMHULMHLYLHYROHVHEHQHJRLVWLQX
2VLJXUDMVLOHDSD]DJXGLLVWLQXVYLPD
3REMHGDLVWLQHMHWHNDLPXNRWUSQDDOLMRMVH]DWRNDGMHMHGQRPL]ERULQH
PRHYLHRGX]HWL

1LWDQLMHVDVYLPLVWLQLWRDLWRQLMHLVWLQD
1LWDWRQLMHLVWLQLWRQLMHQLYHOLNR1LWNRRGQDVQHPDGRYROMQRGXKDGDEL
VDJOHGDRLVWLQXXFMHOLQLLGRYROMQRYUHPHQDGDMHSUHSULDQLWLWDNR
ODNRYMHUQXSXEOLNXNRMDELVYHPXSRYMHURYDOD
1LWNRWNRMHELRNDQMHQ]ERJODLL]WRJDQLMHQDXLRYROMHWLLVWLQX
1RSRWRMHLVWLQDELVHUQHEDFDMMHSUHGVYLQMH
2EMHNWLYQLNULWHULMLLVWLQHVXPHXOMXGVNHDQHQDGOMXGVNHSULURGH
2GYDQRVWLVWLQHSUYLMHSUHGXYMHWILOR]RIVNRJUD]PLOMDQMD
2QDMNRMLVDPVHELODHLVOXDODVYRMXGRWMHUDWHGRWOHGDQHHYLH
SR]QDWLQLNDNYHLVWLQHQLXVHELQLRNRVHEHQHJRHGRVOMHGQRSUHVWDWL
SRWRYDWLLVHEHLGUXJH
2QLNRMLQLNDGQHRSR]LYDMXVYRMHULMHLYLHYROHVHEHQHJRLVWLQX
2VLJXUDMVLOHDSD]DJXGLLVWLQXVYLPD
3REMHGDLVWLQHMHWHNDLPXNRWUSQDDOLMRMVH]DWRNDGMHMHGQRPL]ERULQH
PRHYLHRGX]HWL
0QRJHVX]DEOXGHQDVWDOHL]LVWLQHNRMHOMXGL]ORXSRWUHEOMDYDMX
1DMGXEOMHLVWLQHLSDNVHQDMEROMHLWDMXL]PHXUHGDNDLQDMYHLPVHGLMHORP
QHGDMXQDSLVDWL
1DMJRUDLVWLQDEROMDMHRGQDMVODH]DEOXGH
1DMMHGQRVWDYQLMHVXRQHLVWLQHGRNRMLKVHQDMNDVQLMHGROD]L
1DMRSDVQLMHQHLVWLQHVXLVWLQHNRMHVXXPMHUHQRLVNULYOMHQH
1DMSRJXEQLMLVXRQLODFLNRMLNOL]HQDUXEXLVWLQH
1DMYHDSRYUHGDGXQRVWLRYMHNDSUHPDVHELVDPRPHMHVWVXSURWQRVW
LVWLQROMXEOMXOD
1DMYHLSULMDWHOMLVWLQHMH9ULMHPHQMHQQDMYHLQHSULMDWHOMMHSUHGUDVXGDD
QMHQVWDOQLSUDWLODFMH3RQL]QRVW
1HNROLNRLVWLQDPRUDVHUHLGDELVHPRJORLYMHWLQHNROLNRLKVHPRUD
SUHXWMHWLL]LVWRJDUD]ORJD
1HPDYLHVLJXUQHLVWLQH
1L]QDQMHQLPLOMHQMHQLNDGDQHSRLQMXRGSRWSXQHLVWLQHRQDMHQMLKRY
FLOM
1LNDNDYORSULPMHUQHPRHELWLWHWDQNDRLYRWQDODPDNDNRXGREQR
RGUDYDODSDNWVDLYRWRP
1LWDQHPRMPRSULKYDDWLNDRLVWLQLWRRVLPRQRJDWRVSR]QDMHPRMDVQRL
UD]JRYLMHWQR





 QRJHVX]DEOXGHQDVWDOHL]LVWLQHNRMHOMXGL]ORXSRWUHEOMDYDMX
0
1DMGXEOMHLVWLQHLSDNVHQDMEROMHLWDMXL]PHXUHGDNDLQDMYHLPVHGLMHORP
QHGDMXQDSLVDWL
1DMJRUDLVWLQDEROMDMHRGQDMVODH]DEOXGH
1DMMHGQRVWDYQLMHVXRQHLVWLQHGRNRMLKVHQDMNDVQLMHGROD]L
1DMRSDVQLMHQHLVWLQHVXLVWLQHNRMHVXXPMHUHQRLVNULYOMHQH
1DMSRJXEQLMLVXRQLODFLNRMLNOL]HQDUXEXLVWLQH
1DMYHDSRYUHGDGXQRVWLRYMHNDSUHPDVHELVDPRPHMHVWVXSURWQRVW
LVWLQROMXEOMXOD
1DMYHLSULMDWHOMLVWLQHMH9ULMHPHQMHQQDMYHLQHSULMDWHOMMHSUHGUDVXGDD
QMHQVWDOQLSUDWLODFMH3RQL]QRVW
1HNROLNRLVWLQDPRUDVHUHLGDELVHPRJORLYMHWLQHNROLNRLKVHPRUD
SUHXWMHWLL]LVWRJDUD]ORJD
1HPDYLHVLJXUQHLVWLQH
1L]QDQMHQLPLOMHQMHQLNDGDQHSRLQMXRGSRWSXQHLVWLQHRQDMHQMLKRY
FLOM
1LNDNDYORSULPMHUQHPRHELWLWHWDQNDRLYRWQDODPDNDNRXGREQR
RGUDYDODSDNWVDLYRWRP
1LWDQHPRMPRSULKYDDWLNDRLVWLQLWRRVLPRQRJDWRVSR]QDMHPRMDVQRL
UD]JRYLMHWQR
1LWDQLMHVDVYLPLVWLQLWRDLWRQLMHLVWLQD
1LWDWRQLMHLVWLQLWRQLMHQLYHOLNR1LWNRRGQDVQHPDGRYROMQRGXKDGDEL
VDJOHGDRLVWLQXXFMHOLQLLGRYROMQRYUHPHQDGDMHSUHSULDQLWLWDNR
ODNRYMHUQXSXEOLNXNRMDELVYHPXSRYMHURYDOD
1LWNRWNRMHELRNDQMHQ]ERJODLL]WRJDQLMHQDXLRYROMHWLLVWLQX
1RSRWRMHLVWLQDELVHUQHEDFDMMHSUHGVYLQMH
2EMHNWLYQLNULWHULMLLVWLQHVXPHXOMXGVNHDQHQDGOMXGVNHSULURGH
2GYDQRVWLVWLQHSUYLMHSUHGXYMHWILOR]RIVNRJUD]PLOMDQMD
2QDMNRMLVDPVHELODHLVOXDODVYRMXGRWMHUDWHGRWOHGDQHHYLH
SR]QDWLQLNDNYHLVWLQHQLXVHELQLRNRVHEHQHJRHGRVOMHGQRSUHVWDWL
SRWRYDWLLVHEHLGUXJH
2QLNRMLQLNDGQHRSR]LYDMXVYRMHULMHLYLHYROHVHEHQHJRLVWLQX
2VLJXUDMVLOHDSD]DJXGLLVWLQXVYLPD
3REMHGDLVWLQHMHWHNDLPXNRWUSQDDOLMRMVH]DWRNDGMHMHGQRPL]ERULQH
PRHYLHRGX]HWL



1LWDQLMHVDVYLPLVWLQLWRDLWRQLMHLVWLQD
1LWDWRQLMHLVWLQLWRQLMHQLYHOLNR1LWNRRGQDVQHPDGRYROMQRGXKDGDEL
VDJOHGDRLVWLQXXFMHOLQLLGRYROMQRYUHPHQDGDMHSUHSULDQLWLWDNR
ODNRYMHUQXSXEOLNXNRMDELVYHPXSRYMHURYDOD
1LWNRWNRMHELRNDQMHQ]ERJODLL]WRJDQLMHQDXLRYROMHWLLVWLQX
1RSRWRMHLVWLQDELVHUQHEDFDMMHSUHGVYLQMH
2EMHNWLYQLNULWHULMLLVWLQHVXPHXOMXGVNHDQHQDGOMXGVNHSULURGH
2GYDQRVWLVWLQHSUYLMHSUHGXYMHWILOR]RIVNRJUD]PLOMDQMD
2QDMNRMLVDPVHELODHLVOXDODVYRMXGRWMHUDWHGRWOHGDQHHYLH
SR]QDWLQLNDNYHLVWLQHQLXVHELQLRNRVHEHQHJRHGRVOMHGQRSUHVWDWL
SRWRYDWLLVHEHLGUXJH
2QLNRMLQLNDGQHRSR]LYDMXVYRMHULMHLYLHYROHVHEHQHJRLVWLQX
2VLJXUDMVLOHDSD]DJXGLLVWLQXVYLPD
3REMHGDLVWLQHMHWHNDLPXNRWUSQDDOLMRMVH]DWRNDGMHMHGQRPL]ERULQH
PRHYLHRGX]HWL
0QRJHVX]DEOXGHQDVWDOHL]LVWLQHNRMHOMXGL]ORXSRWUHEOMDYDMX
1DMGXEOMHLVWLQHLSDNVHQDMEROMHLWDMXL]PHXUHGDNDLQDMYHLPVHGLMHORP
QHGDMXQDSLVDWL
1DMJRUDLVWLQDEROMDMHRGQDMVODH]DEOXGH
1DMMHGQRVWDYQLMHVXRQHLVWLQHGRNRMLKVHQDMNDVQLMHGROD]L
1DMRSDVQLMHQHLVWLQHVXLVWLQHNRMHVXXPMHUHQRLVNULYOMHQH
1DMSRJXEQLMLVXRQLODFLNRMLNOL]HQDUXEXLVWLQH
1DMYHDSRYUHGDGXQRVWLRYMHNDSUHPDVHELVDPRPHMHVWVXSURWQRVW
LVWLQROMXEOMXOD
1DMYHLSULMDWHOMLVWLQHMH9ULMHPHQMHQQDMYHLQHSULMDWHOMMHSUHGUDVXGDD
QMHQVWDOQLSUDWLODFMH3RQL]QRVW
1HNROLNRLVWLQDPRUDVHUHLGDELVHPRJORLYMHWLQHNROLNRLKVHPRUD
SUHXWMHWLL]LVWRJDUD]ORJD
1HPDYLHVLJXUQHLVWLQH
1L]QDQMHQLPLOMHQMHQLNDGDQHSRLQMXRGSRWSXQHLVWLQHRQDMHQMLKRY
FLOM
1LNDNDYORSULPMHUQHPRHELWLWHWDQNDRLYRWQDODPDNDNRXGREQR
RGUDYDODSDNWVDLYRWRP
1LWDQHPRMPRSULKYDDWLNDRLVWLQLWRRVLPRQRJDWRVSR]QDMHPRMDVQRL
UD]JRYLMHWQR



3RODLVWLQHQLNDGDQLMHSRORYLFDLWDYH3ROXLVWLQLWRMHRSDVQLMHRGODQRJD
3ROXSUD]QDDDMHGRGXHLSROXSXQDDOLSRODODLQLSRWRQLMHSRODLVWLQH
3RVOMHGQMDMHVYUKD]QDQRVWLLVWLQDSRVOMHGQMDVYUKDXPMHWQRVWLQDSURWLY
]DGRYROMVWYR
3RVWRMHGYLMHYUVWHLVWLQDLVWLQHXPDLLVWLQHLVNXVWYD,VWLQHVXXPDQXQHL
QMLKRYDMHVXSURWQRVWQHPRJXDLVWLQHVXLVNXVWYDVOXDMQHLQMLKRYDMH
VXSURWQRVWPRJXD
3RVWRMHLVWLQHXNRMHVYLVXPQMDMXLODLRNRMLPDVYLXWH
3RVWRMLMHGQRRUXMHNRMHMHPQRJRVWUDQLMHRGNOHYHWHWRMHLVWLQD
3UDYDWHQMD]DVSR]QDMRPLVWLQHSRGFMHQMXMHWULMXPIQDGSURWLYQLNRP
3UDYLOLNXNRMHPHJ]LVWLUDLVWLQDPRHELWLVDPRQMH]LQ]QDQVWYHQLVXVWDY
3UHGREURMHGDELELORLVWLQLWR
3UYLNRUDNGXKDMHUD]OLNRYDWLRQRWRMHLVWLQLWRRGRQRJWRMHODQR3DLSDN
RGWUHQXWNDNDRPLVDRUD]PLOMDRVDPRMVHELRQRWRQDMSULMHRWNULYDWRMH
SURWXUMHQRVW6WYDULQLVXUD]XPOMLYHVDPHSRVHELQHJRSRSRVOMHGLFDPD
NRMHPRHPRL]QMLKL]YXL
6DPRMHPDOROMXGLGRYROMQRVQDQRGDNDHLVWLQXLGDXMHLVWLQX
6DPRRQDMRYMHN]DVOXXMHGDJDVOXDPRNRPHULMHLVOXHMHGLQR]DWRGD
ELL]UD]LRPLVDRDPLVDRGDELUHNDRLVWLQX
6DPRUD]XPPRHRGUHGLWLWRMHLVWLQLWR
6YDNDLVWLQDNRMDQDPVHLQLSRWSXQDSRND]DWHVHQHLVWLQLWDXPRPHQWX
EURGRORPD
6YDNDMH]DEOXGDWROLNRRSDVQLMDNROLNRXQMRMLPDYLHLVWLQH
6YDNDODNRMDVHPRHGRND]DWLSRYMHURGRVWRMQLPVYMHGRFLPDSDELODRQD
QH]QDPNDNRJOXSDSUHWYDUDVHXLVWLQX
6YDNLVSRUD]XPL]PHXODLLLVWLQHXYLMHNMHQDWHWXLVWLQH
6YHMHWRQRDNLVXSURWQR6DPR'RGXHDOLQLNDGDQLMHWRQR
WRMHLVWLQD"2EMDQMHQMHULMHLLVWLQDMHVNODGVSR]QDMHVQMH]LQLP
SUHGPHWRP
WRPRHELWLQHPRUDOQRQDSRGOR]LLVWLQH"
7HNRHPRSRYMHURYDWLQHNRPRYMHNXNDGD]QDPRGDELVPRQDQMHJRYX
PMHVWXODJDOL
7NRODHWDMLNUDGH
7NRQH]QDLVWLQXWDMMHVDPREXGDOD$OLWNRMH]QDLQD]LYDMHODLWDMMH
]ORLQDF

3RODLVWLQHQLNDGDQLMHSRORYLFDLWDYH3ROXLVWLQLWRMHRSDVQLMHRGODQRJD
3ROXSUD]QDDDMHGRGXHLSROXSXQDDOLSRODODLQLSRWRQLMHSRODLVWLQH
3RVOMHGQMDMHVYUKD]QDQRVWLLVWLQDSRVOMHGQMDVYUKDXPMHWQRVWLQDSURWLY
]DGRYROMVWYR
3RVWRMHGYLMHYUVWHLVWLQDLVWLQHXPDLLVWLQHLVNXVWYD,VWLQHVXXPDQXQHL
QMLKRYDMHVXSURWQRVWQHPRJXDLVWLQHVXLVNXVWYDVOXDMQHLQMLKRYDMH
VXSURWQRVWPRJXD
3RVWRMHLVWLQHXNRMHVYLVXPQMDMXLODLRNRMLPDVYLXWH
3RVWRMLMHGQRRUXMHNRMHMHPQRJRVWUDQLMHRGNOHYHWHWRMHLVWLQD
3UDYDWHQMD]DVSR]QDMRPLVWLQHSRGFMHQMXMHWULMXPIQDGSURWLYQLNRP
3UDYLOLNXNRMHPHJ]LVWLUDLVWLQDPRHELWLVDPRQMH]LQ]QDQVWYHQLVXVWDY
3UHGREURMHGDELELORLVWLQLWR
3UYLNRUDNGXKDMHUD]OLNRYDWLRQRWRMHLVWLQLWRRGRQRJWRMHODQR3DLSDN
RGWUHQXWNDNDRPLVDRUD]PLOMDRVDPRMVHELRQRWRQDMSULMHRWNULYDWRMH
SURWXUMHQRVW6WYDULQLVXUD]XPOMLYHVDPHSRVHELQHJRSRSRVOMHGLFDPD
NRMHPRHPRL]QMLKL]YXL
6DPRMHPDOROMXGLGRYROMQRVQDQRGDNDHLVWLQXLGDXMHLVWLQX
6DPRRQDMRYMHN]DVOXXMHGDJDVOXDPRNRPHULMHLVOXHMHGLQR]DWRGD
ELL]UD]LRPLVDRDPLVDRGDELUHNDRLVWLQX
6DPRUD]XPPRHRGUHGLWLWRMHLVWLQLWR
6YDNDLVWLQDNRMDQDPVHLQLSRWSXQDSRND]DWHVHQHLVWLQLWDXPRPHQWX
EURGRORPD
6YDNDMH]DEOXGDWROLNRRSDVQLMDNROLNRXQMRMLPDYLHLVWLQH
6YDNDODNRMDVHPRHGRND]DWLSRYMHURGRVWRMQLPVYMHGRFLPDSDELODRQD
QH]QDPNDNRJOXSDSUHWYDUDVHXLVWLQX
6YDNLVSRUD]XPL]PHXODLLLVWLQHXYLMHNMHQDWHWXLVWLQH
6YHMHWRQRDNLVXSURWQR6DPR'RGXHDOLQLNDGDQLMHWRQR
WRMHLVWLQD"2EMDQMHQMHULMHLLVWLQDMHVNODGVSR]QDMHVQMH]LQLP
SUHGPHWRP
WRPRHELWLQHPRUDOQRQDSRGOR]LLVWLQH"
7HNRHPRSRYMHURYDWLQHNRPRYMHNXNDGD]QDPRGDELVPRQDQMHJRYX
PMHVWXODJDOL
7NRODHWDMLNUDGH
7NRQH]QDLVWLQXWDMMHVDPREXGDOD$OLWNRMH]QDLQD]LYDMHODLWDMMH
]ORLQDF






3RODLVWLQHQLNDGDQLMHSRORYLFDLWDYH3ROXLVWLQLWRMHRSDVQLMHRGODQRJD
3ROXSUD]QDDDMHGRGXHLSROXSXQDDOLSRODODLQLSRWRQLMHSRODLVWLQH
3RVOMHGQMDMHVYUKD]QDQRVWLLVWLQDSRVOMHGQMDVYUKDXPMHWQRVWLQDSURWLY
]DGRYROMVWYR
3RVWRMHGYLMHYUVWHLVWLQDLVWLQHXPDLLVWLQHLVNXVWYD,VWLQHVXXPDQXQHL
QMLKRYDMHVXSURWQRVWQHPRJXDLVWLQHVXLVNXVWYDVOXDMQHLQMLKRYDMH
VXSURWQRVWPRJXD
3RVWRMHLVWLQHXNRMHVYLVXPQMDMXLODLRNRMLPDVYLXWH
3RVWRMLMHGQRRUXMHNRMHMHPQRJRVWUDQLMHRGNOHYHWHWRMHLVWLQD
3UDYDWHQMD]DVSR]QDMRPLVWLQHSRGFMHQMXMHWULMXPIQDGSURWLYQLNRP
3UDYLOLNXNRMHPHJ]LVWLUDLVWLQDPRHELWLVDPRQMH]LQ]QDQVWYHQLVXVWDY
3UHGREURMHGDELELORLVWLQLWR
3UYLNRUDNGXKDMHUD]OLNRYDWLRQRWRMHLVWLQLWRRGRQRJWRMHODQR3DLSDN
RGWUHQXWNDNDRPLVDRUD]PLOMDRVDPRMVHELRQRWRQDMSULMHRWNULYDWRMH
SURWXUMHQRVW6WYDULQLVXUD]XPOMLYHVDPHSRVHELQHJRSRSRVOMHGLFDPD
NRMHPRHPRL]QMLKL]YXL
6DPRMHPDOROMXGLGRYROMQRVQDQRGDNDHLVWLQXLGDXMHLVWLQX
6DPRRQDMRYMHN]DVOXXMHGDJDVOXDPRNRPHULMHLVOXHMHGLQR]DWRGD
ELL]UD]LRPLVDRDPLVDRGDELUHNDRLVWLQX
6DPRUD]XPPRHRGUHGLWLWRMHLVWLQLWR
6YDNDLVWLQDNRMDQDPVHLQLSRWSXQDSRND]DWHVHQHLVWLQLWDXPRPHQWX
EURGRORPD
6YDNDMH]DEOXGDWROLNRRSDVQLMDNROLNRXQMRMLPDYLHLVWLQH
6YDNDODNRMDVHPRHGRND]DWLSRYMHURGRVWRMQLPVYMHGRFLPDSDELODRQD
QH]QDPNDNRJOXSDSUHWYDUDVHXLVWLQX
6YDNLVSRUD]XPL]PHXODLLLVWLQHXYLMHNMHQDWHWXLVWLQH
6YHMHWRQRDNLVXSURWQR6DPR'RGXHDOLQLNDGDQLMHWRQR
WRMHLVWLQD"2EMDQMHQMHULMHLLVWLQDMHVNODGVSR]QDMHVQMH]LQLP
SUHGPHWRP
WRPRHELWLQHPRUDOQRQDSRGOR]LLVWLQH"
7HNRHPRSRYMHURYDWLQHNRPRYMHNXNDGD]QDPRGDELVPRQDQMHJRYX
PMHVWXODJDOL
7NRODHWDMLNUDGH
7NRQH]QDLVWLQXWDMMHVDPREXGDOD$OLWNRMH]QDLQD]LYDMHODLWDMMH
]ORLQDF

3RODLVWLQHQLNDGDQLMHSRORYLFDLWDYH3ROXLVWLQLWRMHRSDVQLMHRGODQRJD
3ROXSUD]QDDDMHGRGXHLSROXSXQDDOLSRODODLQLSRWRQLMHSRODLVWLQH
3RVOMHGQMDMHVYUKD]QDQRVWLLVWLQDSRVOMHGQMDVYUKDXPMHWQRVWLQDSURWLY
]DGRYROMVWYR
3RVWRMHGYLMHYUVWHLVWLQDLVWLQHXPDLLVWLQHLVNXVWYD,VWLQHVXXPDQXQHL
QMLKRYDMHVXSURWQRVWQHPRJXDLVWLQHVXLVNXVWYDVOXDMQHLQMLKRYDMH
VXSURWQRVWPRJXD
3RVWRMHLVWLQHXNRMHVYLVXPQMDMXLODLRNRMLPDVYLXWH
3RVWRMLMHGQRRUXMHNRMHMHPQRJRVWUDQLMHRGNOHYHWHWRMHLVWLQD
3UDYDWHQMD]DVSR]QDMRPLVWLQHSRGFMHQMXMHWULMXPIQDGSURWLYQLNRP
3UDYLOLNXNRMHPHJ]LVWLUDLVWLQDPRHELWLVDPRQMH]LQ]QDQVWYHQLVXVWDY
3UHGREURMHGDELELORLVWLQLWR
3UYLNRUDNGXKDMHUD]OLNRYDWLRQRWRMHLVWLQLWRRGRQRJWRMHODQR3DLSDN
RGWUHQXWNDNDRPLVDRUD]PLOMDRVDPRMVHELRQRWRQDMSULMHRWNULYDWRMH
SURWXUMHQRVW6WYDULQLVXUD]XPOMLYHVDPHSRVHELQHJRSRSRVOMHGLFDPD
NRMHPRHPRL]QMLKL]YXL
6DPRMHPDOROMXGLGRYROMQRVQDQRGDNDHLVWLQXLGDXMHLVWLQX
6DPRRQDMRYMHN]DVOXXMHGDJDVOXDPRNRPHULMHLVOXHMHGLQR]DWRGD
ELL]UD]LRPLVDRDPLVDRGDELUHNDRLVWLQX
6DPRUD]XPPRHRGUHGLWLWRMHLVWLQLWR
6YDNDLVWLQDNRMDQDPVHLQLSRWSXQDSRND]DWHVHQHLVWLQLWDXPRPHQWX
EURGRORPD
6YDNDMH]DEOXGDWROLNRRSDVQLMDNROLNRXQMRMLPDYLHLVWLQH
6YDNDODNRMDVHPRHGRND]DWLSRYMHURGRVWRMQLPVYMHGRFLPDSDELODRQD
QH]QDPNDNRJOXSDSUHWYDUDVHXLVWLQX
6YDNLVSRUD]XPL]PHXODLLLVWLQHXYLMHNMHQDWHWXLVWLQH
6YHMHWRQRDNLVXSURWQR6DPR'RGXHDOLQLNDGDQLMHWRQR
WRMHLVWLQD"2EMDQMHQMHULMHLLVWLQDMHVNODGVSR]QDMHVQMH]LQLP
SUHGPHWRP
WRPRHELWLQHPRUDOQRQDSRGOR]LLVWLQH"
7HNRHPRSRYMHURYDWLQHNRPRYMHNXNDGD]QDPRGDELVPRQDQMHJRYX
PMHVWXODJDOL
7NRODHWDMLNUDGH
7NRQH]QDLVWLQXWDMMHVDPREXGDOD$OLWNRMH]QDLQD]LYDMHODLWDMMH
]ORLQDF



 NRXSRJUHQRPWUHQXWNXNDHLVWLQXVPDWUDVHFLQLNRP
7
7NRXYLMHNJRYRULLVWLQXWDMVHELPRHSULXWLWLORHSDPHQMH
7UDHQMHLVWLQHPRUDELWLSODPHQXRYRPSRPUDHQRPVYLMHWX$LVWLQDELWH
SRWSXQLMDNDGVH]GUXLVDVYLPOMXGLPD%LWLGREDUQDMYLHQDPMDPL
R]ELOMHQMHKXPDQLVWLNLKQDHOD'REDURYMHNHXVYRMLPSRVOMHGLFDPD
VMHGLQMDYDWLLVXXWLSRPLVDRLSRVOMHGLFH
7UDLRLVWLQXPDWNRPXGUDJRL]ORLWHVHRSDVQRVWLGDEXGHSURJRQMHQ
7UHEDOLXWRPHPUDNXRVWDWLGRNRQ",OLWUHED]DSDOLWLVYMHWORVWQDNRMRMH
]DYLVWLNOHYHWDRSHW]DSDOLWLVYRMHEDNOMH"
7UHEDQDSXVWLWLQDGXGDHPRLNDGDVDVWDYLWLEOLVWDYXLVSRNRMQXSRYULQX
NRMDELGDODPLUQDHPVUFX1DNRQWROLNLKYMHNRYDLVWUDLYDQMDQDNRQWROLNR
RGXVWDMDQMDPHXPLVOLRFLPDPLGREUR]QDPRGDMHLVWLQD]DVYHQDH
VD]QDQMH$NRELWUHEDORQDSLVDWLMHGQX]QDDMQXSRYLMHVWOMXGVNHPLVOL
WUHEDORELMHQDSUDYLWLRGQMHQLKVXNFHVLYQLKSRNDMDQMDLQMHQLKQHPRL
8SURVMHNXVHRWNULMHWHNVYDNDSHWDOD
6XGHVRPLVWLQRPLSRWUHERPQHPDFMHQMNDQMD
8LYRWXQDPMHLVWLQDGYDSXWNRULVQDXPODGRVWLGDELQDVSRXLODLX
VWDURVWLGDELQDVXWMHLOD
8JDDQMHVWYDUDSULMDWHOMHLVWLQDPUQMX
8QLYHU]DOQDYULMHGQRVWNRMXSULGDMHPRLVWLQLJODYQRMHOMXGVNRRWNULH
8YLMHNL]QRYDL]JRYDUDQHQHLVWLQHQHSRVWDMXLVWLQDPDYHDWRMHSXQRJRUH
QDYLNDPD$NRRYMHNQHPDSRYRGD]DODWRMRXYLMHNQH]QDLGDMH
LVNUHQ
8YMHULPRVHXLVWLQLWRVWLQMHQLFDSULMHQHJRWRVHSULKYDWLPRQMHQLKX]URND
9MHUXMHPGDVSR]QDMDLVWLQHQLMHXSUYRPHUHGXVWYDULQWHOLJHQFLMHQHJRVWYDU
NDUDNWHUD
9ULMHPHRWNULYDLVWLQX
=DEOXGDWHHSRSXWULMHNHLVWLQDNDSOMH3DWLPRRGLVWLQDDOLWMHLPRVH
ODLPD
o1HSODLPVHMDNLKYHGYRMDNLK
p1LNDGQHPRMODJDWLDXQDMWHLPVOXDMHYLPDQDXLVHXWMHWL
.DGVHQHELYMHURYDORODLPDQHELLKQLSURL]YRGLOL

7NRXSRJUHQRPWUHQXWNXNDHLVWLQXVPDWUDVHFLQLNRP
7NRXYLMHNJRYRULLVWLQXWDMVHELPRHSULXWLWLORHSDPHQMH
7UDHQMHLVWLQHPRUDELWLSODPHQXRYRPSRPUDHQRPVYLMHWX$LVWLQDELWH
SRWSXQLMDNDGVH]GUXLVDVYLPOMXGLPD%LWLGREDUQDMYLHQDPMDPL
R]ELOMHQMHKXPDQLVWLNLKQDHOD'REDURYMHNHXVYRMLPSRVOMHGLFDPD
VMHGLQMDYDWLLVXXWLSRPLVDRLSRVOMHGLFH
7UDLRLVWLQXPDWNRPXGUDJRL]ORLWHVHRSDVQRVWLGDEXGHSURJRQMHQ
7UHEDOLXWRPHPUDNXRVWDWLGRNRQ",OLWUHED]DSDOLWLVYMHWORVWQDNRMRMH
]DYLVWLNOHYHWDRSHW]DSDOLWLVYRMHEDNOMH"
7UHEDQDSXVWLWLQDGXGDHPRLNDGDVDVWDYLWLEOLVWDYXLVSRNRMQXSRYULQX
NRMDELGDODPLUQDHPVUFX1DNRQWROLNLKYMHNRYDLVWUDLYDQMDQDNRQWROLNR
RGXVWDMDQMDPHXPLVOLRFLPDPLGREUR]QDPRGDMHLVWLQD]DVYHQDH
VD]QDQMH$NRELWUHEDORQDSLVDWLMHGQX]QDDMQXSRYLMHVWOMXGVNHPLVOL
WUHEDORELMHQDSUDYLWLRGQMHQLKVXNFHVLYQLKSRNDMDQMDLQMHQLKQHPRL
8SURVMHNXVHRWNULMHWHNVYDNDSHWDOD
6XGHVRPLVWLQRPLSRWUHERPQHPDFMHQMNDQMD
8LYRWXQDPMHLVWLQDGYDSXWNRULVQDXPODGRVWLGDELQDVSRXLODLX
VWDURVWLGDELQDVXWMHLOD
8JDDQMHVWYDUDSULMDWHOMHLVWLQDPUQMX
8QLYHU]DOQDYULMHGQRVWNRMXSULGDMHPRLVWLQLJODYQRMHOMXGVNRRWNULH
8YLMHNL]QRYDL]JRYDUDQHQHLVWLQHQHSRVWDMXLVWLQDPDYHDWRMHSXQRJRUH
QDYLNDPD$NRRYMHNQHPDSRYRGD]DODWRMRXYLMHNQH]QDLGDMH
LVNUHQ
8YMHULPRVHXLVWLQLWRVWLQMHQLFDSULMHQHJRWRVHSULKYDWLPRQMHQLKX]URND
9MHUXMHPGDVSR]QDMDLVWLQHQLMHXSUYRPHUHGXVWYDULQWHOLJHQFLMHQHJRVWYDU
NDUDNWHUD
9ULMHPHRWNULYDLVWLQX
=DEOXGDWHHSRSXWULMHNHLVWLQDNDSOMH3DWLPRRGLVWLQDDOLWMHLPRVH
ODLPD
o1HSODLPVHMDNLKYHGYRMDNLK
p1LNDGQHPRMODJDWLDXQDMWHLPVOXDMHYLPDQDXLVHXWMHWL
 DGVHQHELYMHURYDORODLPDQHELLKQLSURL]YRGLOL
.





 NRXSRJUHQRPWUHQXWNXNDHLVWLQXVPDWUDVHFLQLNRP
7
7NRXYLMHNJRYRULLVWLQXWDMVHELPRHSULXWLWLORHSDPHQMH
7UDHQMHLVWLQHPRUDELWLSODPHQXRYRPSRPUDHQRPVYLMHWX$LVWLQDELWH
SRWSXQLMDNDGVH]GUXLVDVYLPOMXGLPD%LWLGREDUQDMYLHQDPMDPL
R]ELOMHQMHKXPDQLVWLNLKQDHOD'REDURYMHNHXVYRMLPSRVOMHGLFDPD
VMHGLQMDYDWLLVXXWLSRPLVDRLSRVOMHGLFH
7UDLRLVWLQXPDWNRPXGUDJRL]ORLWHVHRSDVQRVWLGDEXGHSURJRQMHQ
7UHEDOLXWRPHPUDNXRVWDWLGRNRQ",OLWUHED]DSDOLWLVYMHWORVWQDNRMRMH
]DYLVWLNOHYHWDRSHW]DSDOLWLVYRMHEDNOMH"
7UHEDQDSXVWLWLQDGXGDHPRLNDGDVDVWDYLWLEOLVWDYXLVSRNRMQXSRYULQX
NRMDELGDODPLUQDHPVUFX1DNRQWROLNLKYMHNRYDLVWUDLYDQMDQDNRQWROLNR
RGXVWDMDQMDPHXPLVOLRFLPDPLGREUR]QDPRGDMHLVWLQD]DVYHQDH
VD]QDQMH$NRELWUHEDORQDSLVDWLMHGQX]QDDMQXSRYLMHVWOMXGVNHPLVOL
WUHEDORELMHQDSUDYLWLRGQMHQLKVXNFHVLYQLKSRNDMDQMDLQMHQLKQHPRL
8SURVMHNXVHRWNULMHWHNVYDNDSHWDOD
6XGHVRPLVWLQRPLSRWUHERPQHPDFMHQMNDQMD
8LYRWXQDPMHLVWLQDGYDSXWNRULVQDXPODGRVWLGDELQDVSRXLODLX
VWDURVWLGDELQDVXWMHLOD
8JDDQMHVWYDUDSULMDWHOMHLVWLQDPUQMX
8QLYHU]DOQDYULMHGQRVWNRMXSULGDMHPRLVWLQLJODYQRMHOMXGVNRRWNULH
8YLMHNL]QRYDL]JRYDUDQHQHLVWLQHQHSRVWDMXLVWLQDPDYHDWRMHSXQRJRUH
QDYLNDPD$NRRYMHNQHPDSRYRGD]DODWRMRXYLMHNQH]QDLGDMH
LVNUHQ
8YMHULPRVHXLVWLQLWRVWLQMHQLFDSULMHQHJRWRVHSULKYDWLPRQMHQLKX]URND
9MHUXMHPGDVSR]QDMDLVWLQHQLMHXSUYRPHUHGXVWYDULQWHOLJHQFLMHQHJRVWYDU
NDUDNWHUD
9ULMHPHRWNULYDLVWLQX
=DEOXGDWHHSRSXWULMHNHLVWLQDNDSOMH3DWLPRRGLVWLQDDOLWMHLPRVH
ODLPD
o1HSODLPVHMDNLKYHGYRMDNLK
p1LNDGQHPRMODJDWLDXQDMWHLPVOXDMHYLPDQDXLVHXWMHWL
.DGVHQHELYMHURYDORODLPDQHELLKQLSURL]YRGLOL



7NRXSRJUHQRPWUHQXWNXNDHLVWLQXVPDWUDVHFLQLNRP
7NRXYLMHNJRYRULLVWLQXWDMVHELPRHSULXWLWLORHSDPHQMH
7UDHQMHLVWLQHPRUDELWLSODPHQXRYRPSRPUDHQRPVYLMHWX$LVWLQDELWH
SRWSXQLMDNDGVH]GUXLVDVYLPOMXGLPD%LWLGREDUQDMYLHQDPMDPL
R]ELOMHQMHKXPDQLVWLNLKQDHOD'REDURYMHNHXVYRMLPSRVOMHGLFDPD
VMHGLQMDYDWLLVXXWLSRPLVDRLSRVOMHGLFH
7UDLRLVWLQXPDWNRPXGUDJRL]ORLWHVHRSDVQRVWLGDEXGHSURJRQMHQ
7UHEDOLXWRPHPUDNXRVWDWLGRNRQ",OLWUHED]DSDOLWLVYMHWORVWQDNRMRMH
]DYLVWLNOHYHWDRSHW]DSDOLWLVYRMHEDNOMH"
7UHEDQDSXVWLWLQDGXGDHPRLNDGDVDVWDYLWLEOLVWDYXLVSRNRMQXSRYULQX
NRMDELGDODPLUQDHPVUFX1DNRQWROLNLKYMHNRYDLVWUDLYDQMDQDNRQWROLNR
RGXVWDMDQMDPHXPLVOLRFLPDPLGREUR]QDPRGDMHLVWLQD]DVYHQDH
VD]QDQMH$NRELWUHEDORQDSLVDWLMHGQX]QDDMQXSRYLMHVWOMXGVNHPLVOL
WUHEDORELMHQDSUDYLWLRGQMHQLKVXNFHVLYQLKSRNDMDQMDLQMHQLKQHPRL
8SURVMHNXVHRWNULMHWHNVYDNDSHWDOD
6XGHVRPLVWLQRPLSRWUHERPQHPDFMHQMNDQMD
8LYRWXQDPMHLVWLQDGYDSXWNRULVQDXPODGRVWLGDELQDVSRXLODLX
VWDURVWLGDELQDVXWMHLOD
8JDDQMHVWYDUDSULMDWHOMHLVWLQDPUQMX
8QLYHU]DOQDYULMHGQRVWNRMXSULGDMHPRLVWLQLJODYQRMHOMXGVNRRWNULH
8YLMHNL]QRYDL]JRYDUDQHQHLVWLQHQHSRVWDMXLVWLQDPDYHDWRMHSXQRJRUH
QDYLNDPD$NRRYMHNQHPDSRYRGD]DODWRMRXYLMHNQH]QDLGDMH
LVNUHQ
8YMHULPRVHXLVWLQLWRVWLQMHQLFDSULMHQHJRWRVHSULKYDWLPRQMHQLKX]URND
9MHUXMHPGDVSR]QDMDLVWLQHQLMHXSUYRPHUHGXVWYDULQWHOLJHQFLMHQHJRVWYDU
NDUDNWHUD
9ULMHPHRWNULYDLVWLQX
=DEOXGDWHHSRSXWULMHNHLVWLQDNDSOMH3DWLPRRGLVWLQDDOLWMHLPRVH
ODLPD
o1HSODLPVHMDNLKYHGYRMDNLK
p1LNDGQHPRMODJDWLDXQDMWHLPVOXDMHYLPDQDXLVHXWMHWL
.DGVHQHELYMHURYDORODLPDQHELLKQLSURL]YRGLOL





















/-8%$9,/-8%2025$

/-8%$9,/-8%2025$




/-8%$9,/-8%2025$

/-8%$9,/-8%2025$




2/-8%$9,

EUDNOMXEDYOMXEDYQLNQDNORQRVWQMHQRVWRGDQRVWSROMXEDF

 3DNDRXNXL"=DWRVLSXVWLRYUDJD"
p
%UDQHNDWDVWURIH]DSRLQMXNDGDPXNDUDFRWNULMHVYRMDQMHQDRVMHDQMDD
HQDVYRMXP
%ROMHMHELWLGREURREMHHQQHJRORHRHQMHQ
$NRHOLPRVDXYDWLVYMHWORVWXEUDNXPRUDPRSULKYDWLWLLVMHQX
%LORELYLHGREULKEUDNRYDNDGDVXSUXQLFLQHELVWDOQRELOL]DMHGQR
%UDNEXGXQRVWL]DVQLYDWHVHLVNOMXLYRQDPHXVREQRPUD]XPLMHYDQMXL
X]DMDPQRMQDNORQRVWL
%UDNMHJUDHYLQDNRMDVHVYDNLGDQPRUDQDQRYRJUDGLWL
%UDNMHOXWULMDXNRMRMPXNDUDFVWDYOMDQDNRFNXVYRMXVORERGXDHQDVYRMX
VUHX
%UDNMHSRNXDMGDVHXGYRMHULMHHSUREOHPLNRMHRYMHNVDPQLNDGDQHEL
LPDR
%UDNRVWDMHWDNRRPLOMHQMHUSRYH]XMHPDNVLPXPLVNXHQMDVPDNVLPXPRP
SULOLND
%UDNRYLVH]DNOMXXMXQDQHEXDOLWDPRQLWNRQHREUDDSR]RUQRVWMHVXOL
GREURRGDEUDQL
'DQDVMHEUDNYHVUHWDQDNRMHUD]YRGWULSXWDRGJRHQ
'REDUEUDNMHNDRYMHQRPODGRYDQMH
'REDUEUDNSRLYDQDWDOHQWX]DSULMDWHOMVWYR
'UDPDMHGQRJEUDNDQHVDVWRMLVHXYHOLNRPSRWUHVXYHXPQRJLPPDOLP
LULWDFLMDPDNRMHVH]EUDMDMX
,VSUDYQRRHQMHQMHRQDMPXNDUDFNRMLUD]XPLMHVYDNXULMHNRMXQMHJRYD
HQDQLMHUHNOD
-HGQDRGYL]LMDEUDNDVDVYLPVLJXUQRLPDHNRQRPVNRLSVLKRORNRRELOMHMH
7DGDEUDNSUHGVWDYOMDSURQDODHQMD]DNORQDVNORQLWDRGLQDHQHL]GULYD
RVMHDMDRVDPOMHQRVWL7DMVDYH]GYRMHSURWLYVYLMHWDDNRQLMHXWHPHOMHQQD
OMXEDYLYUHPHQRPPRHSRVWDWL]DMHGQLNDWUDJHGLMD
0QRJL]DNRMHVHPLVOLGDVXXPUOLVDPRVXRHQMHQL
0XNDUDFSRGQRVLEUDNL]OMXEDYLSUHPDHQLHQDSRGQRVLPXNDUFDL]
OMXEDYLSUHPDEUDNX
1HNLEUDNRYLVHGUHVDPRNDRLYRWLQMHNRMHVXVH]DJUL]OHMHGQDXGUXJX
1HVUHWQHEUDNRYHQHLQLQHGRVWDWDNOMXEDYLYHQHGRVWDWDNSULMDWHOMVWYD

p3DNDRXNXL"=DWRVLSXVWLRYUDJD"
%UDQHNDWDVWURIH]DSRLQMXNDGDPXNDUDFRWNULMHVYRMDQMHQDRVMHDQMDD
HQDVYRMXP
%ROMHMHELWLGREURREMHHQQHJRORHRHQMHQ
$NRHOLPRVDXYDWLVYMHWORVWXEUDNXPRUDPRSULKYDWLWLLVMHQX
%LORELYLHGREULKEUDNRYDNDGDVXSUXQLFLQHELVWDOQRELOL]DMHGQR
%UDNEXGXQRVWL]DVQLYDWHVHLVNOMXLYRQDPHXVREQRPUD]XPLMHYDQMXL
X]DMDPQRMQDNORQRVWL
%UDNMHJUDHYLQDNRMDVHVYDNLGDQPRUDQDQRYRJUDGLWL
%UDNMHOXWULMDXNRMRMPXNDUDFVWDYOMDQDNRFNXVYRMXVORERGXDHQDVYRMX
VUHX
%UDNMHSRNXDMGDVHXGYRMHULMHHSUREOHPLNRMHRYMHNVDPQLNDGDQHEL
LPDR
%UDNRVWDMHWDNRRPLOMHQMHUSRYH]XMHPDNVLPXPLVNXHQMDVPDNVLPXPRP
SULOLND
%UDNRYLVH]DNOMXXMXQDQHEXDOLWDPRQLWNRQHREUDDSR]RUQRVWMHVXOL
GREURRGDEUDQL
'DQDVMHEUDNYHVUHWDQDNRMHUD]YRGWULSXWDRGJRHQ
'REDUEUDNMHNDRYMHQRPODGRYDQMH
'REDUEUDNSRLYDQDWDOHQWX]DSULMDWHOMVWYR
'UDPDMHGQRJEUDNDQHVDVWRMLVHXYHOLNRPSRWUHVXYHXPQRJLPPDOLP
LULWDFLMDPDNRMHVH]EUDMDMX
,VSUDYQRRHQMHQMHRQDMPXNDUDFNRMLUD]XPLMHVYDNXULMHNRMXQMHJRYD
HQDQLMHUHNOD
-HGQDRGYL]LMDEUDNDVDVYLPVLJXUQRLPDHNRQRPVNRLSVLKRORNRRELOMHMH
7DGDEUDNSUHGVWDYOMDSURQDODHQMD]DNORQDVNORQLWDRGLQDHQHL]GULYD
RVMHDMDRVDPOMHQRVWL7DMVDYH]GYRMHSURWLYVYLMHWDDNRQLMHXWHPHOMHQQD
OMXEDYLYUHPHQRPPRHSRVWDWL]DMHGQLNDWUDJHGLMD
0QRJL]DNRMHVHPLVOLGDVXXPUOLVDPRVXRHQMHQL
0XNDUDFSRGQRVLEUDNL]OMXEDYLSUHPDHQLHQDSRGQRVLPXNDUFDL]
OMXEDYLSUHPDEUDNX
1HNLEUDNRYLVHGUHVDPRNDRLYRWLQMHNRMHVXVH]DJUL]OHMHGQDXGUXJX
 HVUHWQHEUDNRYHQHLQLQHGRVWDWDNOMXEDYLYHQHGRVWDWDNSULMDWHOMVWYD
1

EUDNOMXEDYOMXEDYQLNQDNORQRVWQMHQRVWRGDQRVWSROMXEDF

2/-8%$9,




2/-8%$9,

EUDNOMXEDYOMXEDYQLNQDNORQRVWQMHQRVWRGDQRVWSROMXEDF

 3DNDRXNXL"=DWRVLSXVWLRYUDJD"
p
%UDQHNDWDVWURIH]DSRLQMXNDGDPXNDUDFRWNULMHVYRMDQMHQDRVMHDQMDD
HQDVYRMXP
%ROMHMHELWLGREURREMHHQQHJRORHRHQMHQ
$NRHOLPRVDXYDWLVYMHWORVWXEUDNXPRUDPRSULKYDWLWLLVMHQX
%LORELYLHGREULKEUDNRYDNDGDVXSUXQLFLQHELVWDOQRELOL]DMHGQR
%UDNEXGXQRVWL]DVQLYDWHVHLVNOMXLYRQDPHXVREQRPUD]XPLMHYDQMXL
X]DMDPQRMQDNORQRVWL
%UDNMHJUDHYLQDNRMDVHVYDNLGDQPRUDQDQRYRJUDGLWL
%UDNMHOXWULMDXNRMRMPXNDUDFVWDYOMDQDNRFNXVYRMXVORERGXDHQDVYRMX
VUHX
%UDNMHSRNXDMGDVHXGYRMHULMHHSUREOHPLNRMHRYMHNVDPQLNDGDQHEL
LPDR
%UDNRVWDMHWDNRRPLOMHQMHUSRYH]XMHPDNVLPXPLVNXHQMDVPDNVLPXPRP
SULOLND
%UDNRYLVH]DNOMXXMXQDQHEXDOLWDPRQLWNRQHREUDDSR]RUQRVWMHVXOL
GREURRGDEUDQL
'DQDVMHEUDNYHVUHWDQDNRMHUD]YRGWULSXWDRGJRHQ
'REDUEUDNMHNDRYMHQRPODGRYDQMH
'REDUEUDNSRLYDQDWDOHQWX]DSULMDWHOMVWYR
'UDPDMHGQRJEUDNDQHVDVWRMLVHXYHOLNRPSRWUHVXYHXPQRJLPPDOLP
LULWDFLMDPDNRMHVH]EUDMDMX
,VSUDYQRRHQMHQMHRQDMPXNDUDFNRMLUD]XPLMHVYDNXULMHNRMXQMHJRYD
HQDQLMHUHNOD
-HGQDRGYL]LMDEUDNDVDVYLPVLJXUQRLPDHNRQRPVNRLSVLKRORNRRELOMHMH
7DGDEUDNSUHGVWDYOMDSURQDODHQMD]DNORQDVNORQLWDRGLQDHQHL]GULYD
RVMHDMDRVDPOMHQRVWL7DMVDYH]GYRMHSURWLYVYLMHWDDNRQLMHXWHPHOMHQQD
OMXEDYLYUHPHQRPPRHSRVWDWL]DMHGQLNDWUDJHGLMD
0QRJL]DNRMHVHPLVOLGDVXXPUOLVDPRVXRHQMHQL
0XNDUDFSRGQRVLEUDNL]OMXEDYLSUHPDHQLHQDSRGQRVLPXNDUFDL]
OMXEDYLSUHPDEUDNX
1HNLEUDNRYLVHGUHVDPRNDRLYRWLQMHNRMHVXVH]DJUL]OHMHGQDXGUXJX
1HVUHWQHEUDNRYHQHLQLQHGRVWDWDNOMXEDYLYHQHGRVWDWDNSULMDWHOMVWYD

p3DNDRXNXL"=DWRVLSXVWLRYUDJD"
%UDQHNDWDVWURIH]DSRLQMXNDGDPXNDUDFRWNULMHVYRMDQMHQDRVMHDQMDD
HQDVYRMXP
%ROMHMHELWLGREURREMHHQQHJRORHRHQMHQ
$NRHOLPRVDXYDWLVYMHWORVWXEUDNXPRUDPRSULKYDWLWLLVMHQX
%LORELYLHGREULKEUDNRYDNDGDVXSUXQLFLQHELVWDOQRELOL]DMHGQR
%UDNEXGXQRVWL]DVQLYDWHVHLVNOMXLYRQDPHXVREQRPUD]XPLMHYDQMXL
X]DMDPQRMQDNORQRVWL
%UDNMHJUDHYLQDNRMDVHVYDNLGDQPRUDQDQRYRJUDGLWL
%UDNMHOXWULMDXNRMRMPXNDUDFVWDYOMDQDNRFNXVYRMXVORERGXDHQDVYRMX
VUHX
%UDNMHSRNXDMGDVHXGYRMHULMHHSUREOHPLNRMHRYMHNVDPQLNDGDQHEL
LPDR
%UDNRVWDMHWDNRRPLOMHQMHUSRYH]XMHPDNVLPXPLVNXHQMDVPDNVLPXPRP
SULOLND
%UDNRYLVH]DNOMXXMXQDQHEXDOLWDPRQLWNRQHREUDDSR]RUQRVWMHVXOL
GREURRGDEUDQL
'DQDVMHEUDNYHVUHWDQDNRMHUD]YRGWULSXWDRGJRHQ
'REDUEUDNMHNDRYMHQRPODGRYDQMH
'REDUEUDNSRLYDQDWDOHQWX]DSULMDWHOMVWYR
'UDPDMHGQRJEUDNDQHVDVWRMLVHXYHOLNRPSRWUHVXYHXPQRJLPPDOLP
LULWDFLMDPDNRMHVH]EUDMDMX
,VSUDYQRRHQMHQMHRQDMPXNDUDFNRMLUD]XPLMHVYDNXULMHNRMXQMHJRYD
HQDQLMHUHNOD
-HGQDRGYL]LMDEUDNDVDVYLPVLJXUQRLPDHNRQRPVNRLSVLKRORNRRELOMHMH
7DGDEUDNSUHGVWDYOMDSURQDODHQMD]DNORQDVNORQLWDRGLQDHQHL]GULYD
RVMHDMDRVDPOMHQRVWL7DMVDYH]GYRMHSURWLYVYLMHWDDNRQLMHXWHPHOMHQQD
OMXEDYLYUHPHQRPPRHSRVWDWL]DMHGQLNDWUDJHGLMD
0QRJL]DNRMHVHPLVOLGDVXXPUOLVDPRVXRHQMHQL
0XNDUDFSRGQRVLEUDNL]OMXEDYLSUHPDHQLHQDSRGQRVLPXNDUFDL]
OMXEDYLSUHPDEUDNX
1HNLEUDNRYLVHGUHVDPRNDRLYRWLQMHNRMHVXVH]DJUL]OHMHGQDXGUXJX
 HVUHWQHEUDNRYHQHLQLQHGRVWDWDNOMXEDYLYHQHGRVWDWDNSULMDWHOMVWYD
1

EUDNOMXEDYOMXEDYQLNQDNORQRVWQMHQRVWRGDQRVWSROMXEDF

2/-8%$9,




1HHQMHEUDNVKYDDMXR]ELOMQLMHRGRHQMHQLK6YD]DMHGQLNDYHVHOMDLQH
EUDNYULPDSRMHGLQDQDODEDYLMLP
7NRVHERMLVDPRHQHELVHWUHEDRHQLWL
8QDMYHHPEURMXVOXDMHYDLQLVHGDMHEUDNSXQRORYQHGRVDGHNRMDVH
R]QDXMHLPHQRPSRURGLQDVUHD
8QDHPPRQRJDPQRPGUXWYXYMHQDQMH]QDLSUHSRORYLWLVYRMDSUDYDL
XGYRVWUXLWLVYRMHREYH]H
9HLQDSUREOHPDXEUDNX]DSRLQMHWLPHGDHQDSUHYLHJRYRULDPX
SUHPDORVOXD
9HVHOLEUDQLSDUMHQDMEROMHWRVHXOMXEDYLPRHSRVWLL
9MHQDQMHMHMHGLQDGRLYRWQDND]QDJGMHVHQDWHPHOMXORHJYODGDQMDPRH
GRELWLSRPLORYDQMH
=DGREDUEUDNSRVWRMLMHGQRVWDYQRPMHULORRYMHNMHRQGDVUHWQRRHQMHQDNR
UDGLMHGROD]LNXLQHJRRGOD]L,GHMDRYH]LNRMDVHPRHODNRUD]ULMHLWLDNR
QLMHXVSMHQDLVWRMHWDNRSRJUHQDNDRLLGHMDGDVHQLXNRMHPVOXDMXWD
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p$VORERGQDOMXEDY"/MXEDYQLMHQLNDGVORERGQDRQDMHURSVWYRSR
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$NRMHYUOLQDYROMHWLVYRJDEOLQMHJDNDROMXGVNRELHPRUDELWLYUOLQDDQH
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SRVWDQHQHRYLVQRLGDVHQDNUDMXRGYRMLRGQMH
0DMLQDVHOMXEDYVPDWUD]DQDMYLXYUVWOMXEDYLL]DQDMVYHWLMXRGVYLK
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0LVOLPGDFLOMRGJRMDWUHEDELWLOMXEDYQDNORQRVW
0QRJRPRHGXQRVWEHVNUDMQRYLHOMXEDY
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1HVPLMHPROMXEDYNRMXVPUWYLPDSRODHPRXJURERGX]HWLLYLPD
1HXGDULYDWLKRXELWLGRELYHQ
1HNDOMXEDYWYRMDSUHSODYLVYDLYDELD
1HNDVHSRNUHQXSODQLQHLSRWUHVXEULMH]LDOLVHOMXEDYPRMDQHHRGPDLRG
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0DMLQDVHOMXEDYVPDWUD]DQDMYLXYUVWOMXEDYLL]DQDMVYHWLMXRGVYLK
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p.DGVXRVQRYQHSRWUHEH]DGRYROMHQHR]ELOMQDVUHDQDMYHHJEURMDOMXGL
]DYLVLRGGYLMXVWYDULQMLKRYDUDGDLQMLKRYLKOMXGVNLKRGQRVD
RYMHNXLMLPVHPLVOLPDRJOHGDFMHOLQDVYLMHWDSRVWDMHXL]YMHVQRPVPLVOX
WROLNRYHOLNNROLNRMHYHOLNLVYLMHW
p+YDOLVDYDRVREDVYH]QDDOLMHVWHULOQDLQHVSRVREQD]DSURGXNWLYQR
PLOMHQMHQHPRHUD]XPMHWLVDPRREQRYLWHOMVNXIXQNFLMX



p/MXGHKYDOLPRMHULKVPDWUDPRWDWLPDDPROLPRNDGLKVPDWUDPRVODELPD
1DMYLLREOLNWDWLQHMHXGQMD]DVODYRP
6YDWNRSRVMHGXMHXSUDYRWROLNRWDWLQHNROLNRPXQHGRVWDMHUD]XPD
7DWLQDJRYRULRYMHNXRSRDVWLPDVDYMHVWRSUDYGL
7DWLQDQDGWDWLQDPDLVYHMHWDWLQD
7ROLNRVPRWDWLGDQDPMHELWQRDNLPLOMHQMHOMXGLGRNRMLKQDPQLMHVWDOR
8OMXGLPDVHQDOD]LL]GDMQLNNRMLVH]RYHWDWLQDDNRMLRGDMHWDMQRPDNRPX
VHXODJXMH
9HLQDOMXGLPU]LWDWLQXGUXJLKEH]RE]LUDNROLNRVXVDPLWDWL
p%XGL]DGRYROMDQL]DYLVWHSXNQXWL=DGRYROMQRPL]GUDYRPVYDNLGDQ
SUD]QLN=DYLVWMHEROEXGDOD
%ROMHGDWL]DYLGHQHJRGDWHVDDOLMHYDMX.ORQLVH]DYLVWLVHEHPXLWNR
VUHWQLPD]DYLGL=DYLVWLQLRYMHNDPHQWDOQLPERJDOMHPLQDJUL]DOMXGVNR
VUFH
.DGQDVRQLNRMLLGX]DQDPDQHPRJXVWLL]DNOLQMXVHGDVPR]DOXWDWL
/MXGLXYLMHNQDMYLHPU]HRQRHPXQDMYLH]DYLGH
1DD]DYLVWWUDMHXYLMHNGXHRGVUHHRQLKNRMLPDVPR]DYLGQL=DYLVWMH
QHSRPLUOMLYDRGPUQMH
1HPDQLWDSUDYHGQLMHRG]DYLVWLRGVDPRJ]DHWQLNDL]MHGDLPXLPXGXX
3UHGYHOLNLPD]DYLVWHVWRJPLH
6HEHPXLWNRVUHWQLPD]DYLGL
6YDNLQDXVSMHKVWYDUDQDPMHGQRJQHSULMDWHOMD.DNRELELRRPLOMHQRYMHN
PRUDELWLEH]QDDMDQ
7DNDYMHRYMHNVDPRRQLPDQDMYLH]DYLDNRMLPDQDMYLHGXJXMH
=DYLGQLNVHVXLDNREOLQMHPXGREURLGHRQL]JDUDL]QXWUDLL]YDQD
=DYLVWLQLRYMHNDPHQWDOQLPERJDOMHP
=DYLVWLVUGEDVNUDXMXGDQH
=DYLVWMHQHPLORVUGQLMDRGPUQMHWRMHLVWLQDYHDWRMHYHDNOHYHWDNRMD
VHSURWLYQMHJRYRUL
=DYLVWMHSOLMHVDQGXH
=DYLVWMHSUDWLOLFDVODYHLX]QHPLUXMHERJDWVWYR
=DYLVWMHYUVWDSRKYDOH
=DYLVWPLRGX]LPDEOLQMHJDDVUGEDPHQHVDPRJD
=DYLVWQLMHQLWDGUXJRQHJRPUQMDQDWXXVXSHULRUQRVW

p/MXGHKYDOLPRMHULKVPDWUDPRWDWLPDDPROLPRNDGLKVPDWUDPRVODELPD
1DMYLLREOLNWDWLQHMHXGQMD]DVODYRP
6YDWNRSRVMHGXMHXSUDYRWROLNRWDWLQHNROLNRPXQHGRVWDMHUD]XPD
7DWLQDJRYRULRYMHNXRSRDVWLPDVDYMHVWRSUDYGL
7DWLQDQDGWDWLQDPDLVYHMHWDWLQD
7ROLNRVPRWDWLGDQDPMHELWQRDNLPLOMHQMHOMXGLGRNRMLKQDPQLMHVWDOR
8OMXGLPDVHQDOD]LL]GDMQLNNRMLVH]RYHWDWLQDDNRMLRGDMHWDMQRPDNRPX
VHXODJXMH
9HLQDOMXGLPU]LWDWLQXGUXJLKEH]RE]LUDNROLNRVXVDPLWDWL
p%XGL]DGRYROMDQL]DYLVWHSXNQXWL=DGRYROMQRPL]GUDYRPVYDNLGDQ
SUD]QLN=DYLVWMHEROEXGDOD
%ROMHGDWL]DYLGHQHJRGDWHVDDOLMHYDMX.ORQLVH]DYLVWLVHEHPXLWNR
VUHWQLPD]DYLGL=DYLVWLQLRYMHNDPHQWDOQLPERJDOMHPLQDJUL]DOMXGVNR
VUFH
.DGQDVRQLNRMLLGX]DQDPDQHPRJXVWLL]DNOLQMXVHGDVPR]DOXWDWL
/MXGLXYLMHNQDMYLHPU]HRQRHPXQDMYLH]DYLGH
1DD]DYLVWWUDMHXYLMHNGXHRGVUHHRQLKNRMLPDVPR]DYLGQL=DYLVWMH
QHSRPLUOMLYDRGPUQMH
1HPDQLWDSUDYHGQLMHRG]DYLVWLRGVDPRJ]DHWQLNDL]MHGDLPXLPXGXX
3UHGYHOLNLPD]DYLVWHVWRJPLH
6HEHPXLWNRVUHWQLPD]DYLGL
6YDNLQDXVSMHKVWYDUDQDPMHGQRJQHSULMDWHOMD.DNRELELRRPLOMHQRYMHN
PRUDELWLEH]QDDMDQ
7DNDYMHRYMHNVDPRRQLPDQDMYLH]DYLDNRMLPDQDMYLHGXJXMH
=DYLGQLNVHVXLDNREOLQMHPXGREURLGHRQL]JDUDL]QXWUDLL]YDQD
=DYLVWLQLRYMHNDPHQWDOQLPERJDOMHP
=DYLVWLVUGEDVNUDXMXGDQH
=DYLVWMHQHPLORVUGQLMDRGPUQMHWRMHLVWLQDYHDWRMHYHDNOHYHWDNRMD
VHSURWLYQMHJRYRUL
=DYLVWMHSOLMHVDQGXH
=DYLVWMHSUDWLOLFDVODYHLX]QHPLUXMHERJDWVWYR
=DYLVWMHYUVWDSRKYDOH
=DYLVWPLRGX]LPDEOLQMHJDDVUGEDPHQHVDPRJD
=DYLVWQLMHQLWDGUXJRQHJRPUQMDQDWXXVXSHULRUQRVW





p/MXGHKYDOLPRMHULKVPDWUDPRWDWLPDDPROLPRNDGLKVPDWUDPRVODELPD
1DMYLLREOLNWDWLQHMHXGQMD]DVODYRP
6YDWNRSRVMHGXMHXSUDYRWROLNRWDWLQHNROLNRPXQHGRVWDMHUD]XPD
7DWLQDJRYRULRYMHNXRSRDVWLPDVDYMHVWRSUDYGL
7DWLQDQDGWDWLQDPDLVYHMHWDWLQD
7ROLNRVPRWDWLGDQDPMHELWQRDNLPLOMHQMHOMXGLGRNRMLKQDPQLMHVWDOR
8OMXGLPDVHQDOD]LL]GDMQLNNRMLVH]RYHWDWLQDDNRMLRGDMHWDMQRPDNRPX
VHXODJXMH
9HLQDOMXGLPU]LWDWLQXGUXJLKEH]RE]LUDNROLNRVXVDPLWDWL
p%XGL]DGRYROMDQL]DYLVWHSXNQXWL=DGRYROMQRPL]GUDYRPVYDNLGDQ
SUD]QLN=DYLVWMHEROEXGDOD
%ROMHGDWL]DYLGHQHJRGDWHVDDOLMHYDMX.ORQLVH]DYLVWLVHEHPXLWNR
VUHWQLPD]DYLGL=DYLVWLQLRYMHNDPHQWDOQLPERJDOMHPLQDJUL]DOMXGVNR
VUFH
.DGQDVRQLNRMLLGX]DQDPDQHPRJXVWLL]DNOLQMXVHGDVPR]DOXWDWL
/MXGLXYLMHNQDMYLHPU]HRQRHPXQDMYLH]DYLGH
1DD]DYLVWWUDMHXYLMHNGXHRGVUHHRQLKNRMLPDVPR]DYLGQL=DYLVWMH
QHSRPLUOMLYDRGPUQMH
1HPDQLWDSUDYHGQLMHRG]DYLVWLRGVDPRJ]DHWQLNDL]MHGDLPXLPXGXX
3UHGYHOLNLPD]DYLVWHVWRJPLH
6HEHPXLWNRVUHWQLPD]DYLGL
6YDNLQDXVSMHKVWYDUDQDPMHGQRJQHSULMDWHOMD.DNRELELRRPLOMHQRYMHN
PRUDELWLEH]QDDMDQ
7DNDYMHRYMHNVDPRRQLPDQDMYLH]DYLDNRMLPDQDMYLHGXJXMH
=DYLGQLNVHVXLDNREOLQMHPXGREURLGHRQL]JDUDL]QXWUDLL]YDQD
=DYLVWLQLRYMHNDPHQWDOQLPERJDOMHP
=DYLVWLVUGEDVNUDXMXGDQH
=DYLVWMHQHPLORVUGQLMDRGPUQMHWRMHLVWLQDYHDWRMHYHDNOHYHWDNRMD
VHSURWLYQMHJRYRUL
=DYLVWMHSOLMHVDQGXH
=DYLVWMHSUDWLOLFDVODYHLX]QHPLUXMHERJDWVWYR
=DYLVWMHYUVWDSRKYDOH
=DYLVWPLRGX]LPDEOLQMHJDDVUGEDPHQHVDPRJD
=DYLVWQLMHQLWDGUXJRQHJRPUQMDQDWXXVXSHULRUQRVW



p/MXGHKYDOLPRMHULKVPDWUDPRWDWLPDDPROLPRNDGLKVPDWUDPRVODELPD
1DMYLLREOLNWDWLQHMHXGQMD]DVODYRP
6YDWNRSRVMHGXMHXSUDYRWROLNRWDWLQHNROLNRPXQHGRVWDMHUD]XPD
7DWLQDJRYRULRYMHNXRSRDVWLPDVDYMHVWRSUDYGL
7DWLQDQDGWDWLQDPDLVYHMHWDWLQD
7ROLNRVPRWDWLGDQDPMHELWQRDNLPLOMHQMHOMXGLGRNRMLKQDPQLMHVWDOR
8OMXGLPDVHQDOD]LL]GDMQLNNRMLVH]RYHWDWLQDDNRMLRGDMHWDMQRPDNRPX
VHXODJXMH
9HLQDOMXGLPU]LWDWLQXGUXJLKEH]RE]LUDNROLNRVXVDPLWDWL
p%XGL]DGRYROMDQL]DYLVWHSXNQXWL=DGRYROMQRPL]GUDYRPVYDNLGDQ
SUD]QLN=DYLVWMHEROEXGDOD
%ROMHGDWL]DYLGHQHJRGDWHVDDOLMHYDMX.ORQLVH]DYLVWLVHEHPXLWNR
VUHWQLPD]DYLGL=DYLVWLQLRYMHNDPHQWDOQLPERJDOMHPLQDJUL]DOMXGVNR
VUFH
.DGQDVRQLNRMLLGX]DQDPDQHPRJXVWLL]DNOLQMXVHGDVPR]DOXWDWL
/MXGLXYLMHNQDMYLHPU]HRQRHPXQDMYLH]DYLGH
1DD]DYLVWWUDMHXYLMHNGXHRGVUHHRQLKNRMLPDVPR]DYLGQL=DYLVWMH
QHSRPLUOMLYDRGPUQMH
1HPDQLWDSUDYHGQLMHRG]DYLVWLRGVDPRJ]DHWQLNDL]MHGDLPXLPXGXX
3UHGYHOLNLPD]DYLVWHVWRJPLH
6HEHPXLWNRVUHWQLPD]DYLGL
6YDNLQDXVSMHKVWYDUDQDPMHGQRJQHSULMDWHOMD.DNRELELRRPLOMHQRYMHN
PRUDELWLEH]QDDMDQ
7DNDYMHRYMHNVDPRRQLPDQDMYLH]DYLDNRMLPDQDMYLHGXJXMH
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=DYLVWLQLRYMHNDPHQWDOQLPERJDOMHP
=DYLVWLVUGEDVNUDXMXGDQH
=DYLVWMHQHPLORVUGQLMDRGPUQMHWRMHLVWLQDYHDWRMHYHDNOHYHWDNRMD
VHSURWLYQMHJRYRUL
=DYLVWMHSOLMHVDQGXH
=DYLVWMHSUDWLOLFDVODYHLX]QHPLUXMHERJDWVWYR
=DYLVWMHYUVWDSRKYDOH
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=DYLVWQLMHQLWDGUXJRQHJRPUQMDQDWXXVXSHULRUQRVW



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SUHOLMHQQDYHHU]DWYRULWLRLL]XPLRMHWHOHYL]LMX
RYMHNMHSRSULURGLOLMHQ
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/LMHQLQDMHVDPVHELQDSXWXRQQDOLLVDWXEH]ND]DOMNHVYHMHGQRMHGDOL
KRGDLOLVWRML
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/LMHQRVWMHX]JODYOMHVRWRQH
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6QDJDNRMDQHPDFLOMDPDMNDMHOLMHQRVWL
p0DUOMLYRVWMHPDMNDGREUHVUHH
6YRMRPPDUOMLYRXVPLMHVHVYDWNRKYDOLWL

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MHSDUREURGMHUMHELRSUHOLMHQLLSMHLFHL]XPLRMHDXWRPRELOMHUMHELR
SUHOLMHQQDYHHU]DWYRULWLRLL]XPLRMHWHOHYL]LMX
RYMHNMHSRSULURGLOLMHQ
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/LMHQLQDMHVDPVHELQDSXWXRQQDOLLVDWXEH]ND]DOMNHVYHMHGQRMHGDOL
KRGDLOLVWRML
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6QDJDNRMDQHPDFLOMDPDMNDMHOLMHQRVWL
p0DUOMLYRVWMHPDMNDGREUHVUHH
6YRMRPPDUOMLYRXVPLMHVHVYDWNRKYDOLWL

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DNDJULWLSUHPDQHEXLWXSUHVWDMHVYH
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p.ORQLVHOLMHQRVWLQMXEU]RVWLHVLURPDWYR
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MHSDUREURGMHUMHELRSUHOLMHQLLSMHLFHL]XPLRMHDXWRPRELOMHUMHELR
SUHOLMHQQDYHHU]DWYRULWLRLL]XPLRMHWHOHYL]LMX
RYMHNMHSRSULURGLOLMHQ
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6QDJDNRMDQHPDFLOMDPDMNDMHOLMHQRVWL
p0DUOMLYRVWMHPDMNDGREUHVUHH
6YRMRPPDUOMLYRXVPLMHVHVYDWNRKYDOLWL

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MHSDUREURGMHUMHELRSUHOLMHQLLSMHLFHL]XPLRMHDXWRPRELOMHUMHELR
SUHOLMHQQDYHHU]DWYRULWLRLL]XPLRMHWHOHYL]LMX
RYMHNMHSRSULURGLOLMHQ
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KRGDLOLVWRML
.RMLMHYHL]ORLQRGJXELWNDYUHPHQD"
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6QDJDNRMDQHPDFLOMDPDMNDMHOLMHQRVWL
p0DUOMLYRVWMHPDMNDGREUHVUHH
6YRMRPPDUOMLYRXVPLMHVHVYDWNRKYDOLWL

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PRHQDLXUD]PLOMDQMXLML]DKWMHYVDGDSR]QDMHPR
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6WYDUQRVWMH]DNRQWUSMHWLLXWMHWL1DEH]LPHQD]ORLQVWYDPRHVHVDPR
DNDJULWLSUHPDQHEXLWXSUHVWDMHVYH



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1LNDGQHPRHLPDWLYUVWRSRYMHUHQMHXYODVWSUHYHOLNLKRYODVWL
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GRJRGLWLRELQRRVWDMXQHNDQMHQL0RLGRODQH]QDQMHLOLSULVLOD",]JOHGDGD
VXMDHRGPRLOMXEDYLSUHPDYODVWLWRMGMHFL
HVWRMHNRULVQLMHQDSXVWLWLPRQLNHQHJRVHQDQMLKDOLWL
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NROLNRGDSXDQVWYRQDLURNR]DJOXSOMXMHDVYRMDQDGPRQDGRVWLJQXD
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JHQRFLGX
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LPDWL
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0RLPDRQDMNRMHPPQRWYRYMHUXMH
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0RMHOHJLWLPQDVDPRXVOXELUD]XPD6DPRWDNRLPDVPLVOD-HUVDPDSR
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0RMHWDNRSULYODQDQDURLWRDNRMHRYMHNQHPD
0RMH]ODQDSLVDRMHMHGDQILOR]RILYUOLQDMHYMHUXMXLSDODXQHVYLMHVW
XPMHVWRGDPRELOL]LUDPLVOLSURWLYVLOH0RPRHPRVWHL]QDQMHPDOLGR
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0RSRGNRMRPVHOMXGLQDMEROMHRVMHDMXMHPRQDYLNH
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0RSRSXWNXQHEROHVWLNDGKDUDRNXLVYHWRGLUQHDSRNRUQRVWRWUXMH
JHQLMNULMHSRVWLVWLQXVORERGXRGOMXGLLQLUREOMHDRGOMXGVNRJOLND
PHKDQLNLDXWRPDW
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WRVLYUHSULYUHQVXVWDYXPRLWRRWXHQSRVWDMHRGRQLKYLWDOQLK
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1LNDGQHPRHLPDWLYUVWRSRYMHUHQMHXYODVWSUHYHOLNLKRYODVWL
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,]JOHGDGDMHVXVWDYPRLPDQMHXLQNRYLWGDSRWSRPDHLURNXREUD]RYDQRVW
NROLNRGDSXDQVWYRQDLURNR]DJOXSOMXMHDVYRMDQDGPRQDGRVWLJQXD
QDMEROMHLVND]XMHXVWYDUDQMXORPRYDLNDWDVWURIDXSUHYUDWLPDUDWRYLPDL
JHQRFLGX
,]YUDYDQMHPRLMHGLUHNWQDVXSURWQRVWSURQDODHQMXLVWLQH
-RVHQDMODNHSRGQRVLPR]DNRMXVHQDGDPRGDHPRMHVDPLMHGQRJGDQD
LPDWL
.DGDUHYROXFLRQDUSUHX]PHPRSUHX]LPDLQMH]LQXQHSUDYHGQRVW
0RLPDRQDMNRMHPPQRWYRYMHUXMH
0RMHGREURSRNULYHQDVODERVW
0RMHOHJLWLPQDVDPRXVOXELUD]XPD6DPRWDNRLPDVPLVOD-HUVDPDSR
VHELMH]OD
0RMHWDNRSULYODQDQDURLWRDNRMHRYMHNQHPD
0RMH]ODQDSLVDRMHMHGDQILOR]RILYUOLQDMHYMHUXMXLSDODXQHVYLMHVW
XPMHVWRGDPRELOL]LUDPLVOLSURWLYVLOH0RPRHPRVWHL]QDQMHPDOLGR
VDYUHQVWYDGROD]LPRVDPRSRPRXOMXEDYL
0RSRGNRMRPVHOMXGLQDMEROMHRVMHDMXMHPRQDYLNH
0RSUHSR]QDMHPRSRXGDUFLPDNRMLPDXGDUD
0RWURLRQRJDNRMLMHQHPD
0RSRSXWNXQHEROHVWLNDGKDUDRNXLVYHWRGLUQHDSRNRUQRVWRWUXMH
JHQLMNULMHSRVWLVWLQXVORERGXRGOMXGLLQLUREOMHDRGOMXGVNRJOLND
PHKDQLNLDXWRPDW
1DDMHPRUD]RUQD0RHPRGRGXHRNRQDWLVWYDUDQMHLXELWLVYHOMXGHDOL
QHPRHPRVWYRULWLQLMHGQRJRYMHND





 6YDNDMHQDGPRURERYDQMH
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p.ORQLVHPRQLK1LNDGQLMHSRX]GDQRGUXWYRVPRQLP
1HEXGLSULVWUDQSUHGPRJXQLFLPD
WRVLYUHSULYUHQVXVWDYXPRLWRRWXHQSRVWDMHRGRQLKYLWDOQLK
L]YRUDNRMLVXELOLELWQL]DGDOMQMLRYMHNRYUD]YLWDN
1LNDGQHPRHLPDWLYUVWRSRYMHUHQMHXYODVWSUHYHOLNLKRYODVWL
$NRPRLSDGQXVPUYHQDVDNRSRUDVWX]DJXHQDV
DNMHLGDQDVQHGRYROMQDVSR]QDMDGDXVOXDMXUDWDVYDNDVWUDQDSUHPD
GRJRYRUXXELMDGMHFXGUXJHVWUDQHDRQLNRMLVXRGJRYRUQLL]QDMXWRHVH
GRJRGLWLRELQRRVWDMXQHNDQMHQL0RLGRODQH]QDQMHLOLSULVLOD",]JOHGDGD
VXMDHRGPRLOMXEDYLSUHPDYODVWLWRMGMHFL
HVWRMHNRULVQLMHQDSXVWLWLPRQLNHQHJRVHQDQMLKDOLWL
,]JOHGDGDMHVXVWDYPRLPDQMHXLQNRYLWGDSRWSRPDHLURNXREUD]RYDQRVW
NROLNRGDSXDQVWYRQDLURNR]DJOXSOMXMHDVYRMDQDGPRQDGRVWLJQXD
QDMEROMHLVND]XMHXVWYDUDQMXORPRYDLNDWDVWURIDXSUHYUDWLPDUDWRYLPDL
JHQRFLGX
,]YUDYDQMHPRLMHGLUHNWQDVXSURWQRVWSURQDODHQMXLVWLQH
-RVHQDMODNHSRGQRVLPR]DNRMXVHQDGDPRGDHPRMHVDPLMHGQRJGDQD
LPDWL
.DGDUHYROXFLRQDUSUHX]PHPRSUHX]LPDLQMH]LQXQHSUDYHGQRVW
0RLPDRQDMNRMHPPQRWYRYMHUXMH
0RMHGREURSRNULYHQDVODERVW
0RMHOHJLWLPQDVDPRXVOXELUD]XPD6DPRWDNRLPDVPLVOD-HUVDPDSR
VHELMH]OD
0RMHWDNRSULYODQDQDURLWRDNRMHRYMHNQHPD
0RMH]ODQDSLVDRMHMHGDQILOR]RILYUOLQDMHYMHUXMXLSDODXQHVYLMHVW
XPMHVWRGDPRELOL]LUDPLVOLSURWLYVLOH0RPRHPRVWHL]QDQMHPDOLGR
VDYUHQVWYDGROD]LPRVDPRSRPRXOMXEDYL
0RSRGNRMRPVHOMXGLQDMEROMHRVMHDMXMHPRQDYLNH
0RSUHSR]QDMHPRSRXGDUFLPDNRMLPDXGDUD
0RWURLRQRJDNRMLMHQHPD
0RSRSXWNXQHEROHVWLNDGKDUDRNXLVYHWRGLUQHDSRNRUQRVWRWUXMH
JHQLMNULMHSRVWLVWLQXVORERGXRGOMXGLLQLUREOMHDRGOMXGVNRJOLND
PHKDQLNLDXWRPDW
1DDMHPRUD]RUQD0RHPRGRGXHRNRQDWLVWYDUDQMHLXELWLVYHOMXGHDOL
QHPRHPRVWYRULWLQLMHGQRJRYMHND



o6YDNDMHQDGPRURERYDQMH
p.ORQLVHPRQLK1LNDGQLMHSRX]GDQRGUXWYRVPRQLP
1HEXGLSULVWUDQSUHGPRJXQLFLPD
WRVLYUHSULYUHQVXVWDYXPRLWRRWXHQSRVWDMHRGRQLKYLWDOQLK
L]YRUDNRMLVXELOLELWQL]DGDOMQMLRYMHNRYUD]YLWDN
1LNDGQHPRHLPDWLYUVWRSRYMHUHQMHXYODVWSUHYHOLNLKRYODVWL
$NRPRLSDGQXVPUYHQDVDNRSRUDVWX]DJXHQDV
DNMHLGDQDVQHGRYROMQDVSR]QDMDGDXVOXDMXUDWDVYDNDVWUDQDSUHPD
GRJRYRUXXELMDGMHFXGUXJHVWUDQHDRQLNRMLVXRGJRYRUQLL]QDMXWRHVH
GRJRGLWLRELQRRVWDMXQHNDQMHQL0RLGRODQH]QDQMHLOLSULVLOD",]JOHGDGD
VXMDHRGPRLOMXEDYLSUHPDYODVWLWRMGMHFL
HVWRMHNRULVQLMHQDSXVWLWLPRQLNHQHJRVHQDQMLKDOLWL
,]JOHGDGDMHVXVWDYPRLPDQMHXLQNRYLWGDSRWSRPDHLURNXREUD]RYDQRVW
NROLNRGDSXDQVWYRQDLURNR]DJOXSOMXMHDVYRMDQDGPRQDGRVWLJQXD
QDMEROMHLVND]XMHXVWYDUDQMXORPRYDLNDWDVWURIDXSUHYUDWLPDUDWRYLPDL
JHQRFLGX
,]YUDYDQMHPRLMHGLUHNWQDVXSURWQRVWSURQDODHQMXLVWLQH
-RVHQDMODNHSRGQRVLPR]DNRMXVHQDGDPRGDHPRMHVDPLMHGQRJGDQD
LPDWL
.DGDUHYROXFLRQDUSUHX]PHPRSUHX]LPDLQMH]LQXQHSUDYHGQRVW
0RLPDRQDMNRMHPPQRWYRYMHUXMH
0RMHGREURSRNULYHQDVODERVW
0RMHOHJLWLPQDVDPRXVOXELUD]XPD6DPRWDNRLPDVPLVOD-HUVDPDSR
VHELMH]OD
0RMHWDNRSULYODQDQDURLWRDNRMHRYMHNQHPD
0RMH]ODQDSLVDRMHMHGDQILOR]RILYUOLQDMHYMHUXMXLSDODXQHVYLMHVW
XPMHVWRGDPRELOL]LUDPLVOLSURWLYVLOH0RPRHPRVWHL]QDQMHPDOLGR
VDYUHQVWYDGROD]LPRVDPRSRPRXOMXEDYL
0RSRGNRMRPVHOMXGLQDMEROMHRVMHDMXMHPRQDYLNH
0RSUHSR]QDMHPRSRXGDUFLPDNRMLPDXGDUD
0RWURLRQRJDNRMLMHQHPD
0RSRSXWNXQHEROHVWLNDGKDUDRNXLVYHWRGLUQHDSRNRUQRVWRWUXMH
JHQLMNULMHSRVWLVWLQXVORERGXRGOMXGLLQLUREOMHDRGOMXGVNRJOLND
PHKDQLNLDXWRPDW
1DDMHPRUD]RUQD0RHPRGRGXHRNRQDWLVWYDUDQMHLXELWLVYHOMXGHDOL
QHPRHPRVWYRULWLQLMHGQRJRYMHND



1LMHGDQUDVWDQDNQLMHWDNRWHDNNDRUDVWDQDNRGPRL
1LWNRQH]QDWRVHXQMHPXVNULYDVYHGRNQHRNXVLPR
2GSDPWLYLMHNDMHSR]QDWRGDMHVYDNLRYMHNNRMLXVYRMLPUXNDPDGULPR
VNORQ]ORXSRWULMHELWLMH2QLGHWDNRGDOHNRGRNQHQDLHQDSUHSUHNH
2GVYLKX]URNDNRMLGHJUDGLUDMXLGHPRUDOL]LUDMXOMXGHPRMHQDMSRVWRMDQLMD
LQDMDNWLYQLMD
2QDMWNRMHOMXELWHOMPRLVODEMHOMXELWHOMOMHSRWH
3ROXJDPRLMHYHOLNDNROLLQDQRYFD
3UDYDYHOLLQDMHSRVMHGRYDWLPRDOLMHQHNRULVWLWL
3UHPRHVWRELYDXQLWHQDDNRMHOMXGLQHSUL]QDMXLOLQHXLQNRYLWDDNRMHQH
SULPMHXMX
6YDNDPRJXQRVWGDQHWNRLOLQHWRSRVWDQHVUHGLWHPRLPRUDL]D]LYDWL
]DEULQXWRVW1RVLRFLPRLDXSUDYRRQLPRJXQDMYLHLQLFLUDWLSURPMHQH
RELQRVX]DGRYROMQLVWDQMHPVWYDULNRMHLKMHGRYHORQDELORNRMLQDLQQD
YLVRNLSRORDMSDQHVDPRGDQHHLPDWLSRWUHEX]DSURPMHQDPD]ERJ
QDYRGQHLOLVWYDUQHSULMHWQMHSURPMHQHPLUDLVLJXUQRVWLQHJRHLPVH
QDMHHRSLUDWL
6YDNLRGQDVVYHGRNVHXQMHPXPLHLYRWPRHLJUDWLXORJXXWRPHGDVH
L]X]PHL]VXVWDYDPRLSRWYUXMXLVYRMSULPDWNDRRVREDWLKLPLQRP
PHQWDOQRJLOLIL]LNRJSRYODHQMD
6YDWNRLPDWROLNRSUDYDNROLNRLPDPRL
6YHMHYHLEURMSRUDVWDPHKDQL]PDSULVLOHLXSOLWDQMDGUDYHXRVREQLLYRW
SRMHGLQDFD
6YLMHWELLPDRQHRJUDQLHQHPRJXQRVWLNDGDELPRJDRRJUDQLLWLPR
RJUDQLHQLK
WRMHRYMHNQDYLRMUD]LQLWRVXPXSRWUHEQLMHMDHRJUDGHNRMHH
REX]GDYDWLQMHJRYXVDPRYROMX
WRVHYLHOMXGVNDPRQDGSULURGRPSRYHDYDODSRVWDMDODMHLRLWLMD
QMH]LQDSUREOHPDWLQRVWRYMHNMHVYHYLHXYLDRQHVDPRSR]LWLYQHQHJRL
QHJDWLYQHSRVOMHGLFH]QDQVWYHQRWHKQLNRJRYODGDYDQMDSULURGHNDRLVYRMX
QHPRGDLKNRQWUROLUD
7HQMD]DPRQLMHQLWDGUXJRQHJRVXURJDW]DXVSMHQRVWYDUDODWYR
8SRWUHEDPRLXVYDNRPREOLNXELODMHELWFLYLOL]DFLMHJUDGMHSURQDDR
PQRWYRQDLQDGDL]UD]LERUEXDJUHVLMXGRPLQDFLMXRVYDMDQMHL
SRLQMHQRVWDQDLQLGMHORYDQMDVXELOLULJRUR]QLXLQNRYLWLHVWRRWULDNL
VDGLVWLNL
8NRMRMPMHULPRVPHWDLVWLQLYLGLVHYHSRWRPHGDX]PRLGHLVWUDK

 LMHGDQUDVWDQDNQLMHWDNRWHDNNDRUDVWDQDNRGPRL
1
1LWNRQH]QDWRVHXQMHPXVNULYDVYHGRNQHRNXVLPR
2GSDPWLYLMHNDMHSR]QDWRGDMHVYDNLRYMHNNRMLXVYRMLPUXNDPDGULPR
VNORQ]ORXSRWULMHELWLMH2QLGHWDNRGDOHNRGRNQHQDLHQDSUHSUHNH
2GVYLKX]URNDNRMLGHJUDGLUDMXLGHPRUDOL]LUDMXOMXGHPRMHQDMSRVWRMDQLMD
LQDMDNWLYQLMD
2QDMWNRMHOMXELWHOMPRLVODEMHOMXELWHOMOMHSRWH
3ROXJDPRLMHYHOLNDNROLLQDQRYFD
3UDYDYHOLLQDMHSRVMHGRYDWLPRDOLMHQHNRULVWLWL
3UHPRHVWRELYDXQLWHQDDNRMHOMXGLQHSUL]QDMXLOLQHXLQNRYLWDDNRMHQH
SULPMHXMX
6YDNDPRJXQRVWGDQHWNRLOLQHWRSRVWDQHVUHGLWHPRLPRUDL]D]LYDWL
]DEULQXWRVW1RVLRFLPRLDXSUDYRRQLPRJXQDMYLHLQLFLUDWLSURPMHQH
RELQRVX]DGRYROMQLVWDQMHPVWYDULNRMHLKMHGRYHORQDELORNRMLQDLQQD
YLVRNLSRORDMSDQHVDPRGDQHHLPDWLSRWUHEX]DSURPMHQDPD]ERJ
QDYRGQHLOLVWYDUQHSULMHWQMHSURPMHQHPLUDLVLJXUQRVWLQHJRHLPVH
QDMHHRSLUDWL
6YDNLRGQDVVYHGRNVHXQMHPXPLHLYRWPRHLJUDWLXORJXXWRPHGDVH
L]X]PHL]VXVWDYDPRLSRWYUXMXLVYRMSULPDWNDRRVREDWLKLPLQRP
PHQWDOQRJLOLIL]LNRJSRYODHQMD
6YDWNRLPDWROLNRSUDYDNROLNRLPDPRL
6YHMHYHLEURMSRUDVWDPHKDQL]PDSULVLOHLXSOLWDQMDGUDYHXRVREQLLYRW
SRMHGLQDFD
6YLMHWELLPDRQHRJUDQLHQHPRJXQRVWLNDGDELPRJDRRJUDQLLWLPR
RJUDQLHQLK
WRMHRYMHNQDYLRMUD]LQLWRVXPXSRWUHEQLMHMDHRJUDGHNRMHH
REX]GDYDWLQMHJRYXVDPRYROMX
WRVHYLHOMXGVNDPRQDGSULURGRPSRYHDYDODSRVWDMDODMHLRLWLMD
QMH]LQDSUREOHPDWLQRVWRYMHNMHVYHYLHXYLDRQHVDPRSR]LWLYQHQHJRL
QHJDWLYQHSRVOMHGLFH]QDQVWYHQRWHKQLNRJRYODGDYDQMDSULURGHNDRLVYRMX
QHPRGDLKNRQWUROLUD
7HQMD]DPRQLMHQLWDGUXJRQHJRVXURJDW]DXVSMHQRVWYDUDODWYR
8SRWUHEDPRLXVYDNRPREOLNXELODMHELWFLYLOL]DFLMHJUDGMHSURQDDR
PQRWYRQDLQDGDL]UD]LERUEXDJUHVLMXGRPLQDFLMXRVYDMDQMHL
SRLQMHQRVWDQDLQLGMHORYDQMDVXELOLULJRUR]QLXLQNRYLWLHVWRRWULDNL
VDGLVWLNL
8NRMRMPMHULPRVPHWDLVWLQLYLGLVHYHSRWRPHGDX]PRLGHLVWUDK






1LMHGDQUDVWDQDNQLMHWDNRWHDNNDRUDVWDQDNRGPRL
1LWNRQH]QDWRVHXQMHPXVNULYDVYHGRNQHRNXVLPR
2GSDPWLYLMHNDMHSR]QDWRGDMHVYDNLRYMHNNRMLXVYRMLPUXNDPDGULPR
VNORQ]ORXSRWULMHELWLMH2QLGHWDNRGDOHNRGRNQHQDLHQDSUHSUHNH
2GVYLKX]URNDNRMLGHJUDGLUDMXLGHPRUDOL]LUDMXOMXGHPRMHQDMSRVWRMDQLMD
LQDMDNWLYQLMD
2QDMWNRMHOMXELWHOMPRLVODEMHOMXELWHOMOMHSRWH
3ROXJDPRLMHYHOLNDNROLLQDQRYFD
3UDYDYHOLLQDMHSRVMHGRYDWLPRDOLMHQHNRULVWLWL
3UHPRHVWRELYDXQLWHQDDNRMHOMXGLQHSUL]QDMXLOLQHXLQNRYLWDDNRMHQH
SULPMHXMX
6YDNDPRJXQRVWGDQHWNRLOLQHWRSRVWDQHVUHGLWHPRLPRUDL]D]LYDWL
]DEULQXWRVW1RVLRFLPRLDXSUDYRRQLPRJXQDMYLHLQLFLUDWLSURPMHQH
RELQRVX]DGRYROMQLVWDQMHPVWYDULNRMHLKMHGRYHORQDELORNRMLQDLQQD
YLVRNLSRORDMSDQHVDPRGDQHHLPDWLSRWUHEX]DSURPMHQDPD]ERJ
QDYRGQHLOLVWYDUQHSULMHWQMHSURPMHQHPLUDLVLJXUQRVWLQHJRHLPVH
QDMHHRSLUDWL
6YDNLRGQDVVYHGRNVHXQMHPXPLHLYRWPRHLJUDWLXORJXXWRPHGDVH
L]X]PHL]VXVWDYDPRLSRWYUXMXLVYRMSULPDWNDRRVREDWLKLPLQRP
PHQWDOQRJLOLIL]LNRJSRYODHQMD
6YDWNRLPDWROLNRSUDYDNROLNRLPDPRL
6YHMHYHLEURMSRUDVWDPHKDQL]PDSULVLOHLXSOLWDQMDGUDYHXRVREQLLYRW
SRMHGLQDFD
6YLMHWELLPDRQHRJUDQLHQHPRJXQRVWLNDGDELPRJDRRJUDQLLWLPR
RJUDQLHQLK
WRMHRYMHNQDYLRMUD]LQLWRVXPXSRWUHEQLMHMDHRJUDGHNRMHH
REX]GDYDWLQMHJRYXVDPRYROMX
WRVHYLHOMXGVNDPRQDGSULURGRPSRYHDYDODSRVWDMDODMHLRLWLMD
QMH]LQDSUREOHPDWLQRVWRYMHNMHVYHYLHXYLDRQHVDPRSR]LWLYQHQHJRL
QHJDWLYQHSRVOMHGLFH]QDQVWYHQRWHKQLNRJRYODGDYDQMDSULURGHNDRLVYRMX
QHPRGDLKNRQWUROLUD
7HQMD]DPRQLMHQLWDGUXJRQHJRVXURJDW]DXVSMHQRVWYDUDODWYR
8SRWUHEDPRLXVYDNRPREOLNXELODMHELWFLYLOL]DFLMHJUDGMHSURQDDR
PQRWYRQDLQDGDL]UD]LERUEXDJUHVLMXGRPLQDFLMXRVYDMDQMHL
SRLQMHQRVWDQDLQLGMHORYDQMDVXELOLULJRUR]QLXLQNRYLWLHVWRRWULDNL
VDGLVWLNL
8NRMRMPMHULPRVPHWDLVWLQLYLGLVHYHSRWRPHGDX]PRLGHLVWUDK

1LMHGDQUDVWDQDNQLMHWDNRWHDNNDRUDVWDQDNRGPRL
 LWNRQH]QDWRVHXQMHPXVNULYDVYHGRNQHRNXVLPR
1
2GSDPWLYLMHNDMHSR]QDWRGDMHVYDNLRYMHNNRMLXVYRMLPUXNDPDGULPR
VNORQ]ORXSRWULMHELWLMH2QLGHWDNRGDOHNRGRNQHQDLHQDSUHSUHNH
2GVYLKX]URNDNRMLGHJUDGLUDMXLGHPRUDOL]LUDMXOMXGHPRMHQDMSRVWRMDQLMD
LQDMDNWLYQLMD
2QDMWNRMHOMXELWHOMPRLVODEMHOMXELWHOMOMHSRWH
3ROXJDPRLMHYHOLNDNROLLQDQRYFD
3UDYDYHOLLQDMHSRVMHGRYDWLPRDOLMHQHNRULVWLWL
3UHPRHVWRELYDXQLWHQDDNRMHOMXGLQHSUL]QDMXLOLQHXLQNRYLWDDNRMHQH
SULPMHXMX
6YDNDPRJXQRVWGDQHWNRLOLQHWRSRVWDQHVUHGLWHPRLPRUDL]D]LYDWL
]DEULQXWRVW1RVLRFLPRLDXSUDYRRQLPRJXQDMYLHLQLFLUDWLSURPMHQH
RELQRVX]DGRYROMQLVWDQMHPVWYDULNRMHLKMHGRYHORQDELORNRMLQDLQQD
YLVRNLSRORDMSDQHVDPRGDQHHLPDWLSRWUHEX]DSURPMHQDPD]ERJ
QDYRGQHLOLVWYDUQHSULMHWQMHSURPMHQHPLUDLVLJXUQRVWLQHJRHLPVH
QDMHHRSLUDWL
6YDNLRGQDVVYHGRNVHXQMHPXPLHLYRWPRHLJUDWLXORJXXWRPHGDVH
L]X]PHL]VXVWDYDPRLSRWYUXMXLVYRMSULPDWNDRRVREDWLKLPLQRP
PHQWDOQRJLOLIL]LNRJSRYODHQMD
6YDWNRLPDWROLNRSUDYDNROLNRLPDPRL
6YHMHYHLEURMSRUDVWDPHKDQL]PDSULVLOHLXSOLWDQMDGUDYHXRVREQLLYRW
SRMHGLQDFD
6YLMHWELLPDRQHRJUDQLHQHPRJXQRVWLNDGDELPRJDRRJUDQLLWLPR
RJUDQLHQLK
WRMHRYMHNQDYLRMUD]LQLWRVXPXSRWUHEQLMHMDHRJUDGHNRMHH
REX]GDYDWLQMHJRYXVDPRYROMX
WRVHYLHOMXGVNDPRQDGSULURGRPSRYHDYDODSRVWDMDODMHLRLWLMD
QMH]LQDSUREOHPDWLQRVWRYMHNMHVYHYLHXYLDRQHVDPRSR]LWLYQHQHJRL
QHJDWLYQHSRVOMHGLFH]QDQVWYHQRWHKQLNRJRYODGDYDQMDSULURGHNDRLVYRMX
QHPRGDLKNRQWUROLUD
7HQMD]DPRQLMHQLWDGUXJRQHJRVXURJDW]DXVSMHQRVWYDUDODWYR
8SRWUHEDPRLXVYDNRPREOLNXELODMHELWFLYLOL]DFLMHJUDGMHSURQDDR
PQRWYRQDLQDGDL]UD]LERUEXDJUHVLMXGRPLQDFLMXRVYDMDQMHL
SRLQMHQRVWDQDLQLGMHORYDQMDVXELOLULJRUR]QLXLQNRYLWLHVWRRWULDNL
VDGLVWLNL
8NRMRMPMHULPRVPHWDLVWLQLYLGLVHYHSRWRPHGDX]PRLGHLVWUDK



 XGQMD]DPRLQHPDNRULMHQXVQD]LQHJRXVODERVWL

pRYMHNSRVMHGXMHPRLNRMHQDGLOD]HQMHJRYHPRUDOQHQRUPH
'DQDQMDJRUXDOMXGVND]DGDDQHVDVWRMLVHXL]GUOMLYRVWLSUHGGDOMQMLP
]ORXSRWUHEDPDVXVWDYDPRLQHJRRRGYDMDQMXRGQMHJDLNXOWLYLUDQMXQDLK
VXEMHNWLYQLKUH]HUYLNDRQLNDGSULMH

08'5267,/8'267
PLOMHQMHSURPLOMDQMHSURVXGEDSURVXLYDQMHXSRUHLYDQMHPXGURVW
SDPHWUD]XPSDPHWEXGDODJOXSRVWOXGRVWOXDFL
p$NRQHPRHXYLMHNELWLSDPHWDQEXGLEDUHPGREDU9DOMDQRYMHNLX
QDMQH]QDWLMLPVWYDULPDQDVWRMLELWLWREROML
'UXJHQHSURVXXMHPRWDNRSRJUHQRNDRVDPHVHEH
,DNRVXVYLLVWRJPLOMHQMDPRJXLSDNELWLXNULYX
0LVOLWLWRQLMHYLHVMHGLQLWLXLQLWLEOLVNLPSULYLGXOLNXQHNRJYHOLNRJ
QDHOD
0LVOLWLMHMHGQDRGQDMYHLK]DEDYDOMXGVNHUDVH0LVOLWLMHQDSRUYMHURYDWL
NRPIRU
0LVOLWLMHSRURNNRMLVHWHNRPRHL]OLMHLWLDGPLQLVWUDWLYQLPVUHGVWYLPD
0LVOLWLMHUD]JRYDUDWLVDVDPLPVRERP
0LVOLWLVORERGQRWR]QDLQHWRYHOLNRDOLPLVOLWLWRQR]QDLMRYLH
0LVOLWL]QDLNUHWDWLVHSREHVNRQDQRVWL
0LOMHQMHMHNUDOMLFDVYLMHWDMHUMHJOXSRVWNUDOMLFDEXGDOD
0LOMHQMHMHRGXDNRGSULWLVNDLYRWDQDVLOMDQHSUDYGHPUDND
0LOMHQMHMHUHDJLUDQMHQDSRGUDDMHNRMLQLVXQD]RQL6YDNRMHPLOMHQMH
VYRMHYUVQRUMHDYDQMHSUREOHPD
0LOMHQMHMHWHPHOMVYHJD
0LOMHQMHMHWRNVYLMHVWLLLGHMDVDVLPEROLQLPVDGUDMHPWRJDSURX]URNXMH
SUREOHPLOL]DGDWDNNRMLYRGLNDUMHHQMXRGQRVQRSURFHVUMHDYDQMD
SUREOHPDSRMPRYLPDLOLRSLPQDHOLPD
0LOMHQMHQDVPRHGRYHVWLMHGLQRGRVSR]QDMHGDQDPQHPRHGDWL
SRVOMHGQMLRGJRYRU
0LOMHQMHSRLQMHVXHQMHP
0LOMHQMHPRWNULYDPRSURFMHQMXMHPRJUDGLPRVXGRYHLSUHGYLDPR
,QWHOHNWXDOQDSHUIRUPDQVD XVSMHKGRVWLJQXHUH]XOWDW VWYDUD]DGRYROMVWYR
WH]QDLSR]LWLYQHHPRFLMHDRQHVXSRNUHWDLPLOMHQMD

p$NRQHPRHXYLMHNELWLSDPHWDQEXGLEDUHPGREDU9DOMDQRYMHNLX
QDMQH]QDWLMLPVWYDULPDQDVWRMLELWLWREROML
'UXJHQHSURVXXMHPRWDNRSRJUHQRNDRVDPHVHEH
,DNRVXVYLLVWRJPLOMHQMDPRJXLSDNELWLXNULYX
0LVOLWLWRQLMHYLHVMHGLQLWLXLQLWLEOLVNLPSULYLGXOLNXQHNRJYHOLNRJ
QDHOD
0LVOLWLMHMHGQDRGQDMYHLK]DEDYDOMXGVNHUDVH0LVOLWLMHQDSRUYMHURYDWL
NRPIRU
0LVOLWLMHSRURNNRMLVHWHNRPRHL]OLMHLWLDGPLQLVWUDWLYQLPVUHGVWYLPD
0LVOLWLMHUD]JRYDUDWLVDVDPLPVRERP
0LVOLWLVORERGQRWR]QDLQHWRYHOLNRDOLPLVOLWLWRQR]QDLMRYLH
0LVOLWL]QDLNUHWDWLVHSREHVNRQDQRVWL
0LOMHQMHMHNUDOMLFDVYLMHWDMHUMHJOXSRVWNUDOMLFDEXGDOD
0LOMHQMHMHRGXDNRGSULWLVNDLYRWDQDVLOMDQHSUDYGHPUDND
0LOMHQMHMHUHDJLUDQMHQDSRGUDDMHNRMLQLVXQD]RQL6YDNRMHPLOMHQMH
VYRMHYUVQRUMHDYDQMHSUREOHPD
0LOMHQMHMHWHPHOMVYHJD
0LOMHQMHMHWRNVYLMHVWLLLGHMDVDVLPEROLQLPVDGUDMHPWRJDSURX]URNXMH
SUREOHPLOL]DGDWDNNRMLYRGLNDUMHHQMXRGQRVQRSURFHVUMHDYDQMD
SUREOHPDSRMPRYLPDLOLRSLPQDHOLPD
0LOMHQMHQDVPRHGRYHVWLMHGLQRGRVSR]QDMHGDQDPQHPRHGDWL
SRVOMHGQMLRGJRYRU
0LOMHQMHSRLQMHVXHQMHP
0LOMHQMHPRWNULYDPRSURFMHQMXMHPRJUDGLPRVXGRYHLSUHGYLDPR
,QWHOHNWXDOQDSHUIRUPDQVD XVSMHKGRVWLJQXHUH]XOWDW VWYDUD]DGRYROMVWYR
WH]QDLSR]LWLYQHHPRFLMHDRQHVXSRNUHWDLPLOMHQMD
PLOMHQMHSURPLOMDQMHSURVXGEDSURVXLYDQMHXSRUHLYDQMHPXGURVW
SDPHWUD]XPSDPHWEXGDODJOXSRVWOXGRVWOXDFL
08'5267,/8'267
XGQMD]DPRLQHPDNRULMHQXVQD]LQHJRXVODERVWL
pRYMHNSRVMHGXMHPRLNRMHQDGLOD]HQMHJRYHPRUDOQHQRUPH
'DQDQMDJRUXDOMXGVND]DGDDQHVDVWRMLVHXL]GUOMLYRVWLSUHGGDOMQMLP
]ORXSRWUHEDPDVXVWDYDPRLQHJRRRGYDMDQMXRGQMHJDLNXOWLYLUDQMXQDLK
VXEMHNWLYQLKUH]HUYLNDRQLNDGSULMH





 XGQMD]DPRLQHPDNRULMHQXVQD]LQHJRXVODERVWL

pRYMHNSRVMHGXMHPRLNRMHQDGLOD]HQMHJRYHPRUDOQHQRUPH
'DQDQMDJRUXDOMXGVND]DGDDQHVDVWRMLVHXL]GUOMLYRVWLSUHGGDOMQMLP
]ORXSRWUHEDPDVXVWDYDPRLQHJRRRGYDMDQMXRGQMHJDLNXOWLYLUDQMXQDLK
VXEMHNWLYQLKUH]HUYLNDRQLNDGSULMH

08'5267,/8'267
PLOMHQMHSURPLOMDQMHSURVXGEDSURVXLYDQMHXSRUHLYDQMHPXGURVW
SDPHWUD]XPSDPHWEXGDODJOXSRVWOXGRVWOXDFL
p$NRQHPRHXYLMHNELWLSDPHWDQEXGLEDUHPGREDU9DOMDQRYMHNLX
QDMQH]QDWLMLPVWYDULPDQDVWRMLELWLWREROML
'UXJHQHSURVXXMHPRWDNRSRJUHQRNDRVDPHVHEH
,DNRVXVYLLVWRJPLOMHQMDPRJXLSDNELWLXNULYX
0LVOLWLWRQLMHYLHVMHGLQLWLXLQLWLEOLVNLPSULYLGXOLNXQHNRJYHOLNRJ
QDHOD
0LVOLWLMHMHGQDRGQDMYHLK]DEDYDOMXGVNHUDVH0LVOLWLMHQDSRUYMHURYDWL
NRPIRU
0LVOLWLMHSRURNNRMLVHWHNRPRHL]OLMHLWLDGPLQLVWUDWLYQLPVUHGVWYLPD
0LVOLWLMHUD]JRYDUDWLVDVDPLPVRERP
0LVOLWLVORERGQRWR]QDLQHWRYHOLNRDOLPLVOLWLWRQR]QDLMRYLH
0LVOLWL]QDLNUHWDWLVHSREHVNRQDQRVWL
0LOMHQMHMHNUDOMLFDVYLMHWDMHUMHJOXSRVWNUDOMLFDEXGDOD
0LOMHQMHMHRGXDNRGSULWLVNDLYRWDQDVLOMDQHSUDYGHPUDND
0LOMHQMHMHUHDJLUDQMHQDSRGUDDMHNRMLQLVXQD]RQL6YDNRMHPLOMHQMH
VYRMHYUVQRUMHDYDQMHSUREOHPD
0LOMHQMHMHWHPHOMVYHJD
0LOMHQMHMHWRNVYLMHVWLLLGHMDVDVLPEROLQLPVDGUDMHPWRJDSURX]URNXMH
SUREOHPLOL]DGDWDNNRMLYRGLNDUMHHQMXRGQRVQRSURFHVUMHDYDQMD
SUREOHPDSRMPRYLPDLOLRSLPQDHOLPD
0LOMHQMHQDVPRHGRYHVWLMHGLQRGRVSR]QDMHGDQDPQHPRHGDWL
SRVOMHGQMLRGJRYRU
0LOMHQMHSRLQMHVXHQMHP
0LOMHQMHPRWNULYDPRSURFMHQMXMHPRJUDGLPRVXGRYHLSUHGYLDPR
,QWHOHNWXDOQDSHUIRUPDQVD XVSMHKGRVWLJQXHUH]XOWDW VWYDUD]DGRYROMVWYR
WH]QDLSR]LWLYQHHPRFLMHDRQHVXSRNUHWDLPLOMHQMD



p$NRQHPRHXYLMHNELWLSDPHWDQEXGLEDUHPGREDU9DOMDQRYMHNLX
QDMQH]QDWLMLPVWYDULPDQDVWRMLELWLWREROML
'UXJHQHSURVXXMHPRWDNRSRJUHQRNDRVDPHVHEH
,DNRVXVYLLVWRJPLOMHQMDPRJXLSDNELWLXNULYX
0LVOLWLWRQLMHYLHVMHGLQLWLXLQLWLEOLVNLPSULYLGXOLNXQHNRJYHOLNRJ
QDHOD
0LVOLWLMHMHGQDRGQDMYHLK]DEDYDOMXGVNHUDVH0LVOLWLMHQDSRUYMHURYDWL
NRPIRU
0LVOLWLMHSRURNNRMLVHWHNRPRHL]OLMHLWLDGPLQLVWUDWLYQLPVUHGVWYLPD
0LVOLWLMHUD]JRYDUDWLVDVDPLPVRERP
0LVOLWLVORERGQRWR]QDLQHWRYHOLNRDOLPLVOLWLWRQR]QDLMRYLH
0LVOLWL]QDLNUHWDWLVHSREHVNRQDQRVWL
0LOMHQMHMHNUDOMLFDVYLMHWDMHUMHJOXSRVWNUDOMLFDEXGDOD
0LOMHQMHMHRGXDNRGSULWLVNDLYRWDQDVLOMDQHSUDYGHPUDND
0LOMHQMHMHUHDJLUDQMHQDSRGUDDMHNRMLQLVXQD]RQL6YDNRMHPLOMHQMH
VYRMHYUVQRUMHDYDQMHSUREOHPD
0LOMHQMHMHWHPHOMVYHJD
0LOMHQMHMHWRNVYLMHVWLLLGHMDVDVLPEROLQLPVDGUDMHPWRJDSURX]URNXMH
SUREOHPLOL]DGDWDNNRMLYRGLNDUMHHQMXRGQRVQRSURFHVUMHDYDQMD
SUREOHPDSRMPRYLPDLOLRSLPQDHOLPD
0LOMHQMHQDVPRHGRYHVWLMHGLQRGRVSR]QDMHGDQDPQHPRHGDWL
SRVOMHGQMLRGJRYRU
0LOMHQMHSRLQMHVXHQMHP
0LOMHQMHPRWNULYDPRSURFMHQMXMHPRJUDGLPRVXGRYHLSUHGYLDPR
,QWHOHNWXDOQDSHUIRUPDQVD XVSMHKGRVWLJQXHUH]XOWDW VWYDUD]DGRYROMVWYR
WH]QDLSR]LWLYQHHPRFLMHDRQHVXSRNUHWDLPLOMHQMD
PLOMHQMHSURPLOMDQMHSURVXGEDSURVXLYDQMHXSRUHLYDQMHPXGURVW
SDPHWUD]XPSDPHWEXGDODJOXSRVWOXGRVWOXDFL
08'5267,/8'267
XGQMD]DPRLQHPDNRULMHQXVQD]LQHJRXVODERVWL
pRYMHNSRVMHGXMHPRLNRMHQDGLOD]HQMHJRYHPRUDOQHQRUPH
'DQDQMDJRUXDOMXGVND]DGDDQHVDVWRMLVHXL]GUOMLYRVWLSUHGGDOMQMLP
]ORXSRWUHEDPDVXVWDYDPRLQHJRRRGYDMDQMXRGQMHJDLNXOWLYLUDQMXQDLK
VXEMHNWLYQLKUH]HUYLNDRQLNDGSULMH



0QRJLQHPLVOHQLQDWRGUXJRRVLPQDWRWRGUXJLPLVOHRQMLPD1R
PXGURVWMHNDGDVHVDPRJDVHEHQLRHPQH]DYDUDYD
1DHPMHPLOMHQXVDGUDMPDWHULMD
1HSRVWRMDQMHPLOMHQMDLQLYLH]ODQHJRVYDSRJUHQDPLOMHQMDMHU
HYHQWXDOQRQDMRSDVQLMHPPRHSRPRLGDL]QHQDGDVWHNQHSRJXEQXYHLQX
2GUHLVHPLOMHQMD]QDLREMDYLWLGXKRYQLEDQNURW
3RVWRMHYDQLMHVWYDULQDRYRPVYLMHWXQHJRQDYHVWLOMXGHQDUD]PLOMDQMH
3URPLMHQLWLPLOMHQMHPRHELWLQHSRNROHEOMLYLMHQHJRXVWUDMDWLQDVWDURP
3URPLOMDQMHQDVPRHGRYHVWLGRVSR]QDMHGDQDPUD]XPQHPRHGDWL
SRVOMHGQMLRGJRYRUVYLMHWPLVOLRVWDMHXSDUDGRNVX
3URVXLYDWLRVREH]QDLULVDWLJURWHVNQHVOLNHRQMLPD
3URVYMHHQRVW5D]XPQDPXYLMHNSRND]XMHXNRMHPPUDNXLYLPR
6DPRRQDMNRMLPLVOLGRLYOMDYDVYRMLYRWLYRWPLPRLOD]LRQRJDNRMLQH
PLVOL
6NODGQRVWXPLOMHQMXVWYDUDSULMDWHOMVWYR
6XGLWLORJLQRLVXGLWLLVWLQLWRGYLMHVXUD]OLLWHVWYDUL
6YDNDMHRSHQLWDL]MDYDNDRHNNRMLVHL]GDQDQHNXEDQNX1MHJRYD
YULMHGQRVWRYLVLRWRPHNROLNRLPDSRNULD6YDNRPSULSDGDSUDYRGDLPD
VYRMHPLOMHQMHLGDJDL]UDDYDXWRPSUDYXMHVDGUDQRGDWUDLSULPDL
GDMHLQIRUPDFLMHLLGHMHSRPRXELORNRMHJVUHGVWYDEH]RE]LUDQDJUDQLFH
6YDWNRLPDSUDYRQDYODVWLWRPLOMHQMHDOLQHPDSUDYRQDWRGDGUXJLPRUDMX
LVWRWDNRPLVOLWL
.RULVQRMHLPDWLNRMHPLOMHQMHXSULXYL
6YHWRMHVPRSRVOMHGLFDMHRQRJDWRVPRPLVOLOL
WRGUXJRPRHELWLX]ORPYUHPHQXQHJRGREUDPLVDR
WRMHQDMEUHQDVYLMHWX"0LVDR
7NRMHSUHYLHNRPRWDQGDVDPPLVOLLEXGHVDPVYRMVXGDFXNODSDVHX
]DEUDQHNDNYHMHVX
7NRQHHUDVXLYDWLWDMMHIDQDWLNWNRQH]QDUDVXLYDWLWDMMHEXGDODWNRVH
QHRVXXMHUDVXLYDWLWDMMHURE
8OMXGVNRMMHSULURGLUD]XPQRUD]PLOMDWLDQHUD]XPQRGMHORYDWL
8WHNLPYUHPHQLPDVXRQLNRMLPLVOHOMXGLGUXJRJDPLOMHQMD
8VOLMHGPLVDRQHGLMHWHQDVWXSDGXKRYQLVNRUEXW
8LFLPDPLVOLOLMHHVHUDQHVUFD
9ROLPROMXGHNRMLJRYRUHRQRWRPLVOH3RGXYMHWRPGDPLVOHLVWRWRLPL

0QRJLQHPLVOHQLQDWRGUXJRRVLPQDWRWRGUXJLPLVOHRQMLPD1R
PXGURVWMHNDGDVHVDPRJDVHEHQLRHPQH]DYDUDYD
1DHPMHPLOMHQXVDGUDMPDWHULMD
1HSRVWRMDQMHPLOMHQMDLQLYLH]ODQHJRVYDSRJUHQDPLOMHQMDMHU
HYHQWXDOQRQDMRSDVQLMHPPRHSRPRLGDL]QHQDGDVWHNQHSRJXEQXYHLQX
2GUHLVHPLOMHQMD]QDLREMDYLWLGXKRYQLEDQNURW
3RVWRMHYDQLMHVWYDULQDRYRPVYLMHWXQHJRQDYHVWLOMXGHQDUD]PLOMDQMH
3URPLMHQLWLPLOMHQMHPRHELWLQHSRNROHEOMLYLMHQHJRXVWUDMDWLQDVWDURP
3URPLOMDQMHQDVPRHGRYHVWLGRVSR]QDMHGDQDPUD]XPQHPRHGDWL
SRVOMHGQMLRGJRYRUVYLMHWPLVOLRVWDMHXSDUDGRNVX
3URVXLYDWLRVREH]QDLULVDWLJURWHVNQHVOLNHRQMLPD
3URVYMHHQRVW5D]XPQDPXYLMHNSRND]XMHXNRMHPPUDNXLYLPR
6DPRRQDMNRMLPLVOLGRLYOMDYDVYRMLYRWLYRWPLPRLOD]LRQRJDNRMLQH
PLVOL
6NODGQRVWXPLOMHQMXVWYDUDSULMDWHOMVWYR
6XGLWLORJLQRLVXGLWLLVWLQLWRGYLMHVXUD]OLLWHVWYDUL
6YDNDMHRSHQLWDL]MDYDNDRHNNRMLVHL]GDQDQHNXEDQNX1MHJRYD
YULMHGQRVWRYLVLRWRPHNROLNRLPDSRNULD6YDNRPSULSDGDSUDYRGDLPD
VYRMHPLOMHQMHLGDJDL]UDDYDXWRPSUDYXMHVDGUDQRGDWUDLSULPDL
GDMHLQIRUPDFLMHLLGHMHSRPRXELORNRMHJVUHGVWYDEH]RE]LUDQDJUDQLFH
6YDWNRLPDSUDYRQDYODVWLWRPLOMHQMHDOLQHPDSUDYRQDWRGDGUXJLPRUDMX
LVWRWDNRPLVOLWL
.RULVQRMHLPDWLNRMHPLOMHQMHXSULXYL
6YHWRMHVPRSRVOMHGLFDMHRQRJDWRVPRPLVOLOL
WRGUXJRPRHELWLX]ORPYUHPHQXQHJRGREUDPLVDR
WRMHQDMEUHQDVYLMHWX"0LVDR
7NRMHSUHYLHNRPRWDQGDVDPPLVOLLEXGHVDPVYRMVXGDFXNODSDVHX
]DEUDQHNDNYHMHVX
7NRQHHUDVXLYDWLWDMMHIDQDWLNWNRQH]QDUDVXLYDWLWDMMHEXGDODWNRVH
QHRVXXMHUDVXLYDWLWDMMHURE
8OMXGVNRMMHSULURGLUD]XPQRUD]PLOMDWLDQHUD]XPQRGMHORYDWL
8WHNLPYUHPHQLPDVXRQLNRMLPLVOHOMXGLGUXJRJDPLOMHQMD
8VOLMHGPLVDRQHGLMHWHQDVWXSDGXKRYQLVNRUEXW
8LFLPDPLVOLOLMHHVHUDQHVUFD
9ROLPROMXGHNRMLJRYRUHRQRWRPLVOH3RGXYMHWRPGDPLVOHLVWRWRLPL





0QRJLQHPLVOHQLQDWRGUXJRRVLPQDWRWRGUXJLPLVOHRQMLPD1R
PXGURVWMHNDGDVHVDPRJDVHEHQLRHPQH]DYDUDYD
1DHPMHPLOMHQXVDGUDMPDWHULMD
1HSRVWRMDQMHPLOMHQMDLQLYLH]ODQHJRVYDSRJUHQDPLOMHQMDMHU
HYHQWXDOQRQDMRSDVQLMHPPRHSRPRLGDL]QHQDGDVWHNQHSRJXEQXYHLQX
2GUHLVHPLOMHQMD]QDLREMDYLWLGXKRYQLEDQNURW
3RVWRMHYDQLMHVWYDULQDRYRPVYLMHWXQHJRQDYHVWLOMXGHQDUD]PLOMDQMH
3URPLMHQLWLPLOMHQMHPRHELWLQHSRNROHEOMLYLMHQHJRXVWUDMDWLQDVWDURP
3URPLOMDQMHQDVPRHGRYHVWLGRVSR]QDMHGDQDPUD]XPQHPRHGDWL
SRVOMHGQMLRGJRYRUVYLMHWPLVOLRVWDMHXSDUDGRNVX
3URVXLYDWLRVREH]QDLULVDWLJURWHVNQHVOLNHRQMLPD
3URVYMHHQRVW5D]XPQDPXYLMHNSRND]XMHXNRMHPPUDNXLYLPR
6DPRRQDMNRMLPLVOLGRLYOMDYDVYRMLYRWLYRWPLPRLOD]LRQRJDNRMLQH
PLVOL
6NODGQRVWXPLOMHQMXVWYDUDSULMDWHOMVWYR
6XGLWLORJLQRLVXGLWLLVWLQLWRGYLMHVXUD]OLLWHVWYDUL
6YDNDMHRSHQLWDL]MDYDNDRHNNRMLVHL]GDQDQHNXEDQNX1MHJRYD
YULMHGQRVWRYLVLRWRPHNROLNRLPDSRNULD6YDNRPSULSDGDSUDYRGDLPD
VYRMHPLOMHQMHLGDJDL]UDDYDXWRPSUDYXMHVDGUDQRGDWUDLSULPDL
GDMHLQIRUPDFLMHLLGHMHSRPRXELORNRMHJVUHGVWYDEH]RE]LUDQDJUDQLFH
6YDWNRLPDSUDYRQDYODVWLWRPLOMHQMHDOLQHPDSUDYRQDWRGDGUXJLPRUDMX
LVWRWDNRPLVOLWL
.RULVQRMHLPDWLNRMHPLOMHQMHXSULXYL
6YHWRMHVPRSRVOMHGLFDMHRQRJDWRVPRPLVOLOL
WRGUXJRPRHELWLX]ORPYUHPHQXQHJRGREUDPLVDR
WRMHQDMEUHQDVYLMHWX"0LVDR
7NRMHSUHYLHNRPRWDQGDVDPPLVOLLEXGHVDPVYRMVXGDFXNODSDVHX
]DEUDQHNDNYHMHVX
7NRQHHUDVXLYDWLWDMMHIDQDWLNWNRQH]QDUDVXLYDWLWDMMHEXGDODWNRVH
QHRVXXMHUDVXLYDWLWDMMHURE
8OMXGVNRMMHSULURGLUD]XPQRUD]PLOMDWLDQHUD]XPQRGMHORYDWL
8WHNLPYUHPHQLPDVXRQLNRMLPLVOHOMXGLGUXJRJDPLOMHQMD
8VOLMHGPLVDRQHGLMHWHQDVWXSDGXKRYQLVNRUEXW
8LFLPDPLVOLOLMHHVHUDQHVUFD
9ROLPROMXGHNRMLJRYRUHRQRWRPLVOH3RGXYMHWRPGDPLVOHLVWRWRLPL

0QRJLQHPLVOHQLQDWRGUXJRRVLPQDWRWRGUXJLPLVOHRQMLPD1R
PXGURVWMHNDGDVHVDPRJDVHEHQLRHPQH]DYDUDYD
1DHPMHPLOMHQXVDGUDMPDWHULMD
1HSRVWRMDQMHPLOMHQMDLQLYLH]ODQHJRVYDSRJUHQDPLOMHQMDMHU
HYHQWXDOQRQDMRSDVQLMHPPRHSRPRLGDL]QHQDGDVWHNQHSRJXEQXYHLQX
2GUHLVHPLOMHQMD]QDLREMDYLWLGXKRYQLEDQNURW
3RVWRMHYDQLMHVWYDULQDRYRPVYLMHWXQHJRQDYHVWLOMXGHQDUD]PLOMDQMH
3URPLMHQLWLPLOMHQMHPRHELWLQHSRNROHEOMLYLMHQHJRXVWUDMDWLQDVWDURP
3URPLOMDQMHQDVPRHGRYHVWLGRVSR]QDMHGDQDPUD]XPQHPRHGDWL
SRVOMHGQMLRGJRYRUVYLMHWPLVOLRVWDMHXSDUDGRNVX
3URVXLYDWLRVREH]QDLULVDWLJURWHVNQHVOLNHRQMLPD
3URVYMHHQRVW5D]XPQDPXYLMHNSRND]XMHXNRMHPPUDNXLYLPR
6DPRRQDMNRMLPLVOLGRLYOMDYDVYRMLYRWLYRWPLPRLOD]LRQRJDNRMLQH
PLVOL
6NODGQRVWXPLOMHQMXVWYDUDSULMDWHOMVWYR
6XGLWLORJLQRLVXGLWLLVWLQLWRGYLMHVXUD]OLLWHVWYDUL
6YDNDMHRSHQLWDL]MDYDNDRHNNRMLVHL]GDQDQHNXEDQNX1MHJRYD
YULMHGQRVWRYLVLRWRPHNROLNRLPDSRNULD6YDNRPSULSDGDSUDYRGDLPD
VYRMHPLOMHQMHLGDJDL]UDDYDXWRPSUDYXMHVDGUDQRGDWUDLSULPDL
GDMHLQIRUPDFLMHLLGHMHSRPRXELORNRMHJVUHGVWYDEH]RE]LUDQDJUDQLFH
6YDWNRLPDSUDYRQDYODVWLWRPLOMHQMHDOLQHPDSUDYRQDWRGDGUXJLPRUDMX
LVWRWDNRPLVOLWL
.RULVQRMHLPDWLNRMHPLOMHQMHXSULXYL
6YHWRMHVPRSRVOMHGLFDMHRQRJDWRVPRPLVOLOL
WRGUXJRPRHELWLX]ORPYUHPHQXQHJRGREUDPLVDR
WRMHQDMEUHQDVYLMHWX"0LVDR
7NRMHSUHYLHNRPRWDQGDVDPPLVOLLEXGHVDPVYRMVXGDFXNODSDVHX
]DEUDQHNDNYHMHVX
7NRQHHUDVXLYDWLWDMMHIDQDWLNWNRQH]QDUDVXLYDWLWDMMHEXGDODWNRVH
QHRVXXMHUDVXLYDWLWDMMHURE
8OMXGVNRMMHSULURGLUD]XPQRUD]PLOMDWLDQHUD]XPQRGMHORYDWL
8WHNLPYUHPHQLPDVXRQLNRMLPLVOHOMXGLGUXJRJDPLOMHQMD
8VOLMHGPLVDRQHGLMHWHQDVWXSDGXKRYQLVNRUEXW
8LFLPDPLVOLOLMHHVHUDQHVUFD
9ROLPROMXGHNRMLJRYRUHRQRWRPLVOH3RGXYMHWRPGDPLVOHLVWRWRLPL



=DYHOLNHPLVOLWUHEDELWLKHURMLLGHDOLVW
o6YDSRUHHQMDKUDPOMX
p$NRGYDRYMHNDRLVWRMVWYDULGRQRVHVXSURWDQVXGPRJXHMHGDVHMHGDQ
RGQMLKYDUD8YMHUHQMHPLMHQMDMXMDNLUD]OR]L6YDUDFLRQDOQDELDNRMD
LVWLQLWRVXGH PRGD PRUDMXQDLVWLQDLQLOLVOLDQSURVXLYDWL
$NRL]X]PHPRSDWQMHEROHVWNDRSXWRND]MH]GUDYD
$NRMHVORERGDPRJXQRVWL]ERUDRGDEHULRQRQDMEROMH
$NRQLMHPRJXHRGEDFLWLRQRWRQHYDOMDWUHEDORELJDEDURGYRMLWLRGRQRJ
WRYDOMD
$NRSXQRUD]PLOMDXVWDQMXVLLYMHWLXYLHHSRKD
$NRUD]XPLQLRYMHNDUD]XPJDYRGL
$NRVDP]DVHEHQHPDULHPXVHQDGDRGGUXJLK"
$NRVHEU]RSRYMHUDYDSRVWDMHODNRPLVOHQ
$NRVHRGULHVORERGQRJUD]PLOMDQMD]QDLGDVLREMDYLRGXKRYQL
EDQNURW
$NRVHULMHPXGUDFSULPLMHQLQDRYMHNDNRMLLYLRGRQRJDWRLPDDGDQH
PLVOLQDRQRWRQHPDRQGDVXVYLRYLPXGUDFL
$NRVLQHNXGDSR]YDQDHOLWRRWNORQLWLL]UD]LGRDOMHQMHPDQH
SURYLGQRPL]OLNRPGDQHPDYUHPHQDNDRGDJDGUXJLLPDMXRGYLH
3RNXDMSUHGORLWLGUXJRJVXJRYRUQLNDNRMLLPDSRWYRMHPLVNUHQRP
PLOMHQMXEROMDVWDMDOLWDRGWHEH$NRVL]DGRYROMDQVQLLPLPDVYHWRWL
WUHED
$NRXPRPULMHLWLHOLRQGDRWRPHUD]PLOMDMSRQRL
$NRXVSLMHPRSURQDLNROLNRGDOHNRPRHUD]XPSURLULWLVYRMYLGRNUXJX
NRMRMMHPMHULVSRVREDQGDGRHGRL]YMHVQRVWLDXNDNYLPVOXDMHYLPDPRH
VDPRVXGLWLLSRJDDWLWDGDHPRPRGDQDXLWLGDVH]DGRYROMLPRRQLPHWR
QDPMHXWRPVWDQMXGRVWXSQR6SR]QDMDQDLKPRJXQRVWLMHVWOLMHNSURWLY
VNHSWLFL]PDLQHDNWLYQRVWL
$NRHOLVD]QDWLQHWRDSVROXWQRPRUDVHRVORERGLWLWLMHODLSRJOHGDWLX
SUDYXUHDOQRVWGXH
%LVWUDJODYDMHQDMEROMDGURJD
%LWLPXGDU]QDLQHVWLGMHWLVH]ERJWRJDWRVHQLWDQH]QDQHERMDWLVHWRJD
GDVHQLWDQH]QDLQHELWLSRQRVDQ]ERJWRJDWRVHQLWDQH]QD
%LWLVSUHPDQMHSXQR]QDWLHNDWLMHYLHDOLWHNLVNRULVWLWLSUDYLWUHQXWDNMH
VYH
%ODJRRYMHNXNRMLMHVWHNDRPXGURVWRRYMHNXNRMLMH]DGRELRUD]ERULWRVW
MHUEROMHMHQMXVWMHLQHJRVUHEUR

o6YDSRUHHQMDKUDPOMX
p$NRGYDRYMHNDRLVWRMVWYDULGRQRVHVXSURWDQVXGPRJXHMHGDVHMHGDQ
RGQMLKYDUD8YMHUHQMHPLMHQMDMXMDNLUD]OR]L6YDUDFLRQDOQDELDNRMD
LVWLQLWRVXGH PRGD PRUDMXQDLVWLQDLQLOLVOLDQSURVXLYDWL
$NRL]X]PHPRSDWQMHEROHVWNDRSXWRND]MH]GUDYD
$NRMHVORERGDPRJXQRVWL]ERUDRGDEHULRQRQDMEROMH
$NRQLMHPRJXHRGEDFLWLRQRWRQHYDOMDWUHEDORELJDEDURGYRMLWLRGRQRJ
WRYDOMD
$NRSXQRUD]PLOMDXVWDQMXVLLYMHWLXYLHHSRKD
$NRUD]XPLQLRYMHNDUD]XPJDYRGL
$NRVDP]DVHEHQHPDULHPXVHQDGDRGGUXJLK"
$NRVHEU]RSRYMHUDYDSRVWDMHODNRPLVOHQ
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%ROMHMHELWLEHVSRVOHQQHJRUDGLWLQHNRULVQHSRVORYH
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%ROMHMHQHSULMDWHOMGREURJD
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%ROMHMHSRNOL]QXWLVHQDFHVWLQHJRQDMH]LNX
%ROMHMHVOXDWLXNRUPXGUDRYMHNDQHJRVOXDWLKYDORVSMHYOXDND
%ROMHMHWRUDQLMHVSR]QDWLNROLNRVPRQHSRWUHEQLQDRYRPHVYLMHWX
%ROMHMHLYMHWLPDNDULMHGDQGDQNDRODYQHJRVWRWLQXJRGLQDNDRRYFD
%XGLVDPRVWDODQXRFMHQMLYDQMX
%XGLVDHWDOLYRGLUDXQDGRNQDVWRMLGDEXGHVDHWGDQHSRVWDMH
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HVWRMHQHVQRVDQRYMHNNRMLMHXYLMHNSDPHWDQ
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, PDPRVDPRRQRWRQHGULPR



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%ROMHMHELWLEHVSRVOHQQHJRUDGLWLQHNRULVQHSRVORYH
%ROMHMHELWLXJODVWRQHWRQHJRRNUXJORQLWD%ROMHMHPDORUD]XPMHWLQHJR
UD]XPMHWLNULYR
%ROMHMHQHSULMDWHOMGREURJD
%ROMHMHRLPDYLGMHWLQHJRGXKRPOXWDWL
%ROMHMHSRNOL]QXWLVHQDFHVWLQHJRQDMH]LNX
%ROMHMHVOXDWLXNRUPXGUDRYMHNDQHJRVOXDWLKYDORVSMHYOXDND
%ROMHMHWRUDQLMHVSR]QDWLNROLNRVPRQHSRWUHEQLQDRYRPHVYLMHWX
%ROMHMHLYMHWLPDNDULMHGDQGDQNDRODYQHJRVWRWLQXJRGLQDNDRRYFD
%XGLVDPRVWDODQXRFMHQMLYDQMX
%XGLVDHWDOLYRGLUDXQDGRNQDVWRMLGDEXGHVDHWGDQHSRVWDMH
QHMDVDQ
%XGLXYMHUOMLY1DMEROMHHQHNRJDSULGRELWL]DWYRMQDXPDNRJDXYMHUL
GDJDMHEDRQ]DPLVOLRLGDMHRQWDNRUHLQMHJRYDXWRU
HVWRMHNRULVQLMHSR]QDYDWLPQRJHQHJRPQRJR]QDWL
HVWRMHQHVQRVDQRYMHNNRMLMHXYLMHNSDPHWDQ
HVWRWLNRULVWLSRJUHQRQDJDDQMHQHJRXRSHQLNDNYRQDJDDQMH
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'R]YROLVHELSRQHNXHNVFHQWULQRVW
'UXLVHVPXGULPLSRVWDWHPXGDU





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SURXDYDQMH]LQHSXWRYHLSRVYHXMHVHXQMH]LQHWDMQH
%ROMHMHELWLEHVSRVOHQQHJRUDGLWLQHNRULVQHSRVORYH
%ROMHMHELWLXJODVWRQHWRQHJRRNUXJORQLWD%ROMHMHPDORUD]XPMHWLQHJR
UD]XPMHWLNULYR
%ROMHMHQHSULMDWHOMGREURJD
%ROMHMHRLPDYLGMHWLQHJRGXKRPOXWDWL
%ROMHMHSRNOL]QXWLVHQDFHVWLQHJRQDMH]LNX
%ROMHMHVOXDWLXNRUPXGUDRYMHNDQHJRVOXDWLKYDORVSMHYOXDND
%ROMHMHWRUDQLMHVSR]QDWLNROLNRVPRQHSRWUHEQLQDRYRPHVYLMHWX
%ROMHMHLYMHWLPDNDULMHGDQGDQNDRODYQHJRVWRWLQXJRGLQDNDRRYFD
%XGLVDPRVWDODQXRFMHQMLYDQMX
%XGLVDHWDOLYRGLUDXQDGRNQDVWRMLGDEXGHVDHWGDQHSRVWDMH
QHMDVDQ
%XGLXYMHUOMLY1DMEROMHHQHNRJDSULGRELWL]DWYRMQDXPDNRJDXYMHUL
GDJDMHEDRQ]DPLVOLRLGDMHRQWDNRUHLQMHJRYDXWRU
HVWRMHNRULVQLMHSR]QDYDWLPQRJHQHJRPQRJR]QDWL
HVWRMHQHVQRVDQRYMHNNRMLMHXYLMHNSDPHWDQ
HVWRWLNRULVWLSRJUHQRQDJDDQMHQHJRXRSHQLNDNYRQDJDDQMH
'DOLMHQDDSDPHW]DLVWDQHMDVQDIRUPXODVNULYHQRJVPLVOD"
'DUD]XPGROD]LWHNVJRGLQDPDQHXYLDVHSULMHQHJROLGRXLUD]XPL
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'RELOLELVPRSXQRYLHNDGDELVHSULND]LYDOLRQDNYLPDNDNYLMHVPRQHJR
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'R]YROLVHELSRQHNXHNVFHQWULQRVW
'UXLVHVPXGULPLSRVWDWHPXGDU
*GMHMHUD]XPDODNRMHGRLGRVSRUD]XPD
*UDQHSRND]XMXNDNDYMHNRULMHQ
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, PDPRVDPRRQRWRQHGULPR

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,PDPRVDPRRQRWRQHGULPR
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%ROMHMHELWLEHVSRVOHQQHJRUDGLWLQHNRULVQHSRVORYH
%ROMHMHELWLXJODVWRQHWRQHJRRNUXJORQLWD%ROMHMHPDORUD]XPMHWLQHJR
UD]XPMHWLNULYR
%ROMHMHQHSULMDWHOMGREURJD
%ROMHMHRLPDYLGMHWLQHJRGXKRPOXWDWL
%ROMHMHSRNOL]QXWLVHQDFHVWLQHJRQDMH]LNX
%ROMHMHVOXDWLXNRUPXGUDRYMHNDQHJRVOXDWLKYDORVSMHYOXDND
%ROMHMHWRUDQLMHVSR]QDWLNROLNRVPRQHSRWUHEQLQDRYRPHVYLMHWX
%ROMHMHLYMHWLPDNDULMHGDQGDQNDRODYQHJRVWRWLQXJRGLQDNDRRYFD
%XGLVDPRVWDODQXRFMHQMLYDQMX
%XGLVDHWDOLYRGLUDXQDGRNQDVWRMLGDEXGHVDHWGDQHSRVWDMH
QHMDVDQ
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HVWRMHQHVQRVDQRYMHNNRMLMHXYLMHNSDPHWDQ
HVWRWLNRULVWLSRJUHQRQDJDDQMHQHJRXRSHQLNDNYRQDJDDQMH
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EH]VWUDKD
.DGDVHSRMDYL]DLVWDYHOLNLXPQHGYRMEHQRJDPRHPRSUHSR]QDWLSRWRPX
WRVHVYHEXGDOHXGUXXMXSURWLYQMHJD
.DNRELPRJOLYROMHWLOHSWLUDPRUDPRYROMHWLLQHNROLNRJXVMHQLFD
.DNRELVHXLQLORPRJXHWUHEDXYLMHNQDQRYRSRNXDYDWLQHPRJXH
.DNRELVHEHPRJOLSRVWDYLOLXSUDYLSRORDMGUXJHPRUDPRRVWDYLWLXVMHQL
.DPRELVPRGRVSMHOLNDGDELVYLUHNOLNDPRELVPRGRVSMHOLDQLWNRQHEL
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/XNSRND]XMHVYRMXVQDJXWHNNDGDVHVDYLQH/MXGVNLMHUD]XPSRSXW
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0XGUDFVHQHPRHUDVSR]QDWLSRPDOLPVWYDULPDDOLMHVSRVREDQSRGX]LPDWL
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.DNRELPRJOLYROMHWLOHSWLUDPRUDPRYROMHWLLQHNROLNRJXVMHQLFD
.DNRELVHXLQLORPRJXHWUHEDXYLMHNQDQRYRSRNXDYDWLQHPRJXH
.DNRELVHEHPRJOLSRVWDYLOLXSUDYLSRORDMGUXJHPRUDPRRVWDYLWLXVMHQL
.DPRELVPRGRVSMHOLNDGDELVYLUHNOLNDPRELVPRGRVSMHOLDQLWNRQHEL
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.RJD%RJKRHXQLWLWLRGX]PHPXSDPHW
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/XNSRND]XMHVYRMXVQDJXWHNNDGDVHVDYLQH/MXGVNLMHUD]XPSRSXW
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LKLVNULYOMXMHLNYDUL
0QRJLVXSR]YDQLDOLVDPRQHNLRGDEUDQL
0QRJRMHODNHELWLPXGDU]DGUXJHQHJR]DVHEH
0QRJRPXGURVWLPQRJRMDGDWRYLH]QDQMDWRYLHEROL
0RJOLELVPRQDLL]OD]DNRLPSRNDHPRYUDWD
0R]DNLQLRYMHNDVYHRVWDORVXWULFH
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0XGUDFRQRWRKRHWUDLXVHEL3URVWRYMHNWRWUDLXGUXJLPD
0XGUDFVHPRHELWLVDPRSRGXYMHWRPGDVHLYLXVYLMHWXSXQRPEXGDOD
0XGUDFVHQHPRHUDVSR]QDWLSRPDOLPVWYDULPDDOLMHVSRVREDQSRGX]LPDWL
YHOLNHSRGXKYDWH=DMHGQRVWDYQRJRYMHNYULMHGLREUQXWR
0XGUDFVYHVYRMHVDVRERPQRVL
0XGUDF]QDDOLQHGDELEULOMLUDR,PDVDPRSRWRYDQMHDOLQHDURJDQFLMX
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]YLMH]GHJOXSRVWMRQLMHSURSXVWLODGDQHGRSXWXMHQDNUDMVYRJDRGUHHQMD
3RVODQVWYRMHJOXSRVWSRVYRMSULOLFLVYHPLUVNR*OXSRVWMHVDPDXVHEH
]DOMXEOMHQDLQMHQRMHVDPROMXEOMHEH]JUDQLQR*OXSRVWMH]DRJUQXOD
GRVWRMDQVWYRPLSR]LYLPD]YDQMLPDLLQRYLPD
%XGDODPDQLMHXLWHOMULMHQHJRQHVUHD
%XGDOHLSDPHWQLMHGQDNRVXQHRSDVQL1DMRSDVQLMLVXSROXOXGLLSROXPXGUL
DNLDNRSHGHVHWPLOLMXQDOMXGLNDHQHWRJOXSRRQRLSDNRVWDMHJOXSRVW
'DMHRYMHDQVWYRRGYDMNDGDELORUD]XPQRLPXGURSRYLMHVWQHELELODGXJD
NURQLNDJOXSRVWLL]ORLQD1HVWDQHPROLVYLXRSHPQXNOHDUQRPUD]DUDQMX
QHHWRELWL]ERJWRJDWRRYMHNQLMHELRVSRVREDQSRVWDWLOMXGVNLPLOLWRMH
QDVOMHGQR]DRELWHWR]ERJWRJDWRJDMHMHGQRGXQRVWJOXSRVWLVSULMHLODGD
YLGLVWYDUQRVWLGMHOXMHQDWHPHOMXLVWLQH
'RNOHHPRUD]ERMQLFLPDUD]YH]LYDWLVDQGDOH1DLVXHSRYLEH]
SHUVSHNWLYH-DQHVSDGDPPHXRQHNRMHVXQDYLQXOLVOLMHSDVQDJDJOXSRVWL
WRMHPDJQHWVNDVQDJDPDVRYQRJ]DPUDHQMDSDPHWL6DGDVHXNODQMDWL
RGJRYRUQRVWLQLMHGRVWRMQRRYMHNDQLSUHGYODVWLWRPVDYMHVWL
'YLMHVXVWYDULEHVNRQDQHVYHPLULOMXGVNDJOXSRVWDOLWRVHVYHPLUDWLH
QLVDPEDSRVYHVLJXUDQ
'YRUVNHOXGHVXRGXYLMHNVMHGLOHXSRGQRMXSULMHVWROMD=DWRVXSUYHPRJOH
YLGMHWLNDGDVHSULMHVWROMHSRHORNOLPDWL
*GMHQHPDODLGYRMEHQDMHLLVWLQD
*OXSRYMHNPLVOLGDMHPXGDUPXGDURYMHN]QDGDMHJOXS
*OXSDFLEDWLQHOXGRVWDPXGUHRYMHQDYD]QDQMH
*OXSDQQLMHVSUHPDQQDSURPMHQH]DQMHJDMHVYLMHWWDNDYNDNDYMHVWLQH
WUHEDJDPLMHQMDWL
*OXSDQYMHUXMHVYDNRMULMHL
*OXSHPLVOLLPDVYDWNRDOLLKPXGUDFSUHXXMH
*OXSLXVWUDQRM]HPOMLSRVMHXMXPX]HMHPXGULJRVWLRQLFH,REUDWQR
*OXSRPHQLERJQHPRHSRPRL
*OXSRVWMHGDUSULURGH
*OXSRVWMHQDMXGQLMDRGVYLKEROHVWL%ROHVQLN]ERJQMHQLNDGDQHSDWL$OL
]DWRSDWHGUXJL



$SVXUGQRVWMHVWUDVWQDMEROQLMDRGVYLK$OL]QDWLGDOLVHPRHLYMHWLVD
VYRMLPVWUDVWLPD]QDWLGDOLVHPRHSULKYDWLWLQMLKRYXQXWDUQML]DNRQDWDMMH
VSDOLWLVUFHNRMHXLVWRYULMHPHRQHYHOLDMXHYRFLMHORJSLWDQMD
%LODGDNOHOMXGVNDJOXSRVWERMHGMHORLOLQHRQDVHJXELXVYRPHGMHORYDQMX
2GMHGQHJOXSRVWLGRGUXJHSXWHVWRWUDMHVWROMHLPDNDRVYMHWORVWSRJDVOH
]YLMH]GHJOXSRVWMRQLMHSURSXVWLODGDQHGRSXWXMHQDNUDMVYRJDRGUHHQMD
3RVODQVWYRMHJOXSRVWSRVYRMSULOLFLVYHPLUVNR*OXSRVWMHVDPDXVHEH
]DOMXEOMHQDLQMHQRMHVDPROMXEOMHEH]JUDQLQR*OXSRVWMH]DRJUQXOD
GRVWRMDQVWYRPLSR]LYLPD]YDQMLPDLLQRYLPD
%XGDODPDQLMHXLWHOMULMHQHJRQHVUHD
%XGDOHLSDPHWQLMHGQDNRVXQHRSDVQL1DMRSDVQLMLVXSROXOXGLLSROXPXGUL
DNLDNRSHGHVHWPLOLMXQDOMXGLNDHQHWRJOXSRRQRLSDNRVWDMHJOXSRVW
'DMHRYMHDQVWYRRGYDMNDGDELORUD]XPQRLPXGURSRYLMHVWQHELELODGXJD
NURQLNDJOXSRVWLL]ORLQD1HVWDQHPROLVYLXRSHPQXNOHDUQRPUD]DUDQMX
QHHWRELWL]ERJWRJDWRRYMHNQLMHELRVSRVREDQSRVWDWLOMXGVNLPLOLWRMH
QDVOMHGQR]DRELWHWR]ERJWRJDWRJDMHMHGQRGXQRVWJOXSRVWLVSULMHLODGD
YLGLVWYDUQRVWLGMHOXMHQDWHPHOMXLVWLQH
'RNOHHPRUD]ERMQLFLPDUD]YH]LYDWLVDQGDOH1DLVXHSRYLEH]
SHUVSHNWLYH-DQHVSDGDPPHXRQHNRMHVXQDYLQXOLVOLMHSDVQDJDJOXSRVWL
WRMHPDJQHWVNDVQDJDPDVRYQRJ]DPUDHQMDSDPHWL6DGDVHXNODQMDWL
RGJRYRUQRVWLQLMHGRVWRMQRRYMHNDQLSUHGYODVWLWRPVDYMHVWL
'YLMHVXVWYDULEHVNRQDQHVYHPLULOMXGVNDJOXSRVWDOLWRVHVYHPLUDWLH
QLVDPEDSRVYHVLJXUDQ
'YRUVNHOXGHVXRGXYLMHNVMHGLOHXSRGQRMXSULMHVWROMD=DWRVXSUYHPRJOH
YLGMHWLNDGDVHSULMHVWROMHSRHORNOLPDWL
*GMHQHPDODLGYRMEHQDMHLLVWLQD
*OXSRYMHNPLVOLGDMHPXGDUPXGDURYMHN]QDGDMHJOXS
*OXSDFLEDWLQHOXGRVWDPXGUHRYMHQDYD]QDQMH
*OXSDQQLMHVSUHPDQQDSURPMHQH]DQMHJDMHVYLMHWWDNDYNDNDYMHVWLQH
WUHEDJDPLMHQMDWL
*OXSDQYMHUXMHVYDNRMULMHL
*OXSHPLVOLLPDVYDWNRDOLLKPXGUDFSUHXXMH
*OXSLXVWUDQRM]HPOMLSRVMHXMXPX]HMHPXGULJRVWLRQLFH,REUDWQR
*OXSRPHQLERJQHPRHSRPRL
*OXSRVWMHGDUSULURGH
*OXSRVWMHQDMXGQLMDRGVYLKEROHVWL%ROHVQLN]ERJQMHQLNDGDQHSDWL$OL
]DWRSDWHGUXJL



*OXSRVWMHVYHPLUVNDVLODRQDMHMHGLQDNRMDSRVWRMLSRG]YLMH]GDPDRQDLK
SRNUHHL]DWRSULURGDQHPDLQHPRHLPDWLSODQD-HUNDGELWDJOXSRVWELOD
QDVWDODSRSODQXRQGDQLWDQHELELORVOXDMQRDNRQDRYRPVYLMHWXQLWD
QLMHVOXDMQRRQGDVYHVWRMLXX]URQRMYH]L
*OXSRVWMHYMHQD
*OXSRVWLSULSDGDLFMHSLGODWYR
*OXSRVWLVXQDMEROMLWHPHOM]DEXGXXPXGURVW*RGLQDPDVDPUD]PLOMDRR
JOXSRVWLOMXGVNRMRVMHDMXLPXWQRNDNRL]UD]QLKOMXGVNLKSRVWXSDNDL]ELMD
XGQDPUDQDXQXWUDQMDVQDJDNRMDOMXGHVPHWDVYDNHNUHWQMHNRMDOMXGLPD
QLNDNRQHGDSRLYHSRWSXQRLQHSRVUHGQRMHGQDRSDVQDVQDJD]DSUDYRNRMD
OMXGHWUXMHLUDVWYDUDMDVDPWXVYDNRGQHYQXSRMDYXOMXGVNHJOXSRVWLWXPDLR
NDRSULURGQXVWYDU2VRYLRVHRYMHNQDVWUDQMHQRJHSURKRGDRMHNDR
GYRQRDFDJOXSRVWVHYXH]DQMLPNDRVMHQND*OXSRVWMHVHVWUDPUDND
JOXSRVWELKWMHODGDGYRQRFDSRQRYQRYUDWLQMHJRYLPHWYHURQRQLP
URDFLPDXSULURGLJOXSRVWQHGDRYMHNXGDRWSXWXMHQD]YLMH]GHNDRWR
PXQLVLODWHDQHGDOHWL
,ERJRYLVXYRGLOLELWNHVDEXGDODPDX]DOXGQR
,EXGDODUDGLSRVYRPXYMHUHQMX
,VPLMHKRGPXGUDFDLQLOXDND
,]JOXSDQDQHPRHSURJRYRULWLGRVWRMDQVWYR
-RQLWNRQLMHRWNULROMXGVNRMJOXSRVWLOLMHND
.DGJOXSRVWSRLYDQDGREULPQDPMHUDPDWDG]DEOXGDGDMHYHHPEURMX
OMXGLGDRGQMHLYLQHJRWRRGQMHVWUDGD
.ROLNRJRGQHWNRELRSDPHWDQHVWRLSDNQLMHGRYROMQRSDPHWDQGDVKYDWL
JOXSRJ
.RJDVUHDHOLXQLWLWLXLQLJDOXGLP
/DNRMHUD]DEUDWLGDVHSUHPDJOXSDFLPDLOXDFLPDPRHSRND]LUD]ERULWRVW
VDPRQDMHGDQQDLQGDVHVQMLPDQHUD]JRYDUD
/XGRVWQHPDLVSULNH
/XDNRGPDKRGDMHVYRMELMHV
/XDNDQHSLWDM]DVDYMHW
/MXGHWUHEDYROMHWLMHUVXYLHJOXSLQHJR]OL
/MXGLVHQDMRLWLMHUD]OLNXMXSRWRPHWRQHUD]XPQLXYLMHNQDQRYRSRLQH
LVWXJOXSRVWDSDPHWQLXYLMHNQRYH
/MXGVNDMHJOXSRVWPUDQDVQDJDSRGQDPD
0RJXHGUDWLEXGDORPVYHOMXGHQHNRYULMHPHLQHNHOMXGHLWDYRYULMHPH
DOLMHQHPRJXHGUDWLEXGDORPVYHOMXGHLWDYRYULMHPH

*OXSRVWMHVYHPLUVNDVLODRQDMHMHGLQDNRMDSRVWRMLSRG]YLMH]GDPDRQDLK
SRNUHHL]DWRSULURGDQHPDLQHPRHLPDWLSODQD-HUNDGELWDJOXSRVWELOD
QDVWDODSRSODQXRQGDQLWDQHELELORVOXDMQRDNRQDRYRPVYLMHWXQLWD
QLMHVOXDMQRRQGDVYHVWRMLXX]URQRMYH]L
*OXSRVWMHYMHQD
*OXSRVWLSULSDGDLFMHSLGODWYR
*OXSRVWLVXQDMEROMLWHPHOM]DEXGXXPXGURVW*RGLQDPDVDPUD]PLOMDRR
JOXSRVWLOMXGVNRMRVMHDMXLPXWQRNDNRL]UD]QLKOMXGVNLKSRVWXSDNDL]ELMD
XGQDPUDQDXQXWUDQMDVQDJDNRMDOMXGHVPHWDVYDNHNUHWQMHNRMDOMXGLPD
QLNDNRQHGDSRLYHSRWSXQRLQHSRVUHGQRMHGQDRSDVQDVQDJD]DSUDYRNRMD
OMXGHWUXMHLUDVWYDUDMDVDPWXVYDNRGQHYQXSRMDYXOMXGVNHJOXSRVWLWXPDLR
NDRSULURGQXVWYDU2VRYLRVHRYMHNQDVWUDQMHQRJHSURKRGDRMHNDR
GYRQRDFDJOXSRVWVHYXH]DQMLPNDRVMHQND*OXSRVWMHVHVWUDPUDND
JOXSRVWELKWMHODGDGYRQRFDSRQRYQRYUDWLQMHJRYLPHWYHURQRQLP
URDFLPDXSULURGLJOXSRVWQHGDRYMHNXGDRWSXWXMHQD]YLMH]GHNDRWR
PXQLVLODWHDQHGDOHWL
,ERJRYLVXYRGLOLELWNHVDEXGDODPDX]DOXGQR
,EXGDODUDGLSRVYRPXYMHUHQMX
,VPLMHKRGPXGUDFDLQLOXDND
,]JOXSDQDQHPRHSURJRYRULWLGRVWRMDQVWYR
-RQLWNRQLMHRWNULROMXGVNRMJOXSRVWLOLMHND
.DGJOXSRVWSRLYDQDGREULPQDPMHUDPDWDG]DEOXGDGDMHYHHPEURMX
OMXGLGDRGQMHLYLQHJRWRRGQMHVWUDGD
.ROLNRJRGQHWNRELRSDPHWDQHVWRLSDNQLMHGRYROMQRSDPHWDQGDVKYDWL
JOXSRJ
.RJDVUHDHOLXQLWLWLXLQLJDOXGLP
/DNRMHUD]DEUDWLGDVHSUHPDJOXSDFLPDLOXDFLPDPRHSRND]LUD]ERULWRVW
VDPRQDMHGDQQDLQGDVHVQMLPDQHUD]JRYDUD
/XGRVWQHPDLVSULNH
/XDNRGPDKRGDMHVYRMELMHV
/XDNDQHSLWDM]DVDYMHW
/MXGHWUHEDYROMHWLMHUVXYLHJOXSLQHJR]OL
/MXGLVHQDMRLWLMHUD]OLNXMXSRWRPHWRQHUD]XPQLXYLMHNQDQRYRSRLQH
LVWXJOXSRVWDSDPHWQLXYLMHNQRYH
/MXGVNDMHJOXSRVWPUDQDVQDJDSRGQDPD
0RJXHGUDWLEXGDORPVYHOMXGHQHNRYULMHPHLQHNHOMXGHLWDYRYULMHPH
DOLMHQHPRJXHGUDWLEXGDORPVYHOMXGHLWDYRYULMHPH






*OXSRVWMHVYHPLUVNDVLODRQDMHMHGLQDNRMDSRVWRMLSRG]YLMH]GDPDRQDLK
SRNUHHL]DWRSULURGDQHPDLQHPRHLPDWLSODQD-HUNDGELWDJOXSRVWELOD
QDVWDODSRSODQXRQGDQLWDQHELELORVOXDMQRDNRQDRYRPVYLMHWXQLWD
QLMHVOXDMQRRQGDVYHVWRMLXX]URQRMYH]L
*OXSRVWMHYMHQD
*OXSRVWLSULSDGDLFMHSLGODWYR
*OXSRVWLVXQDMEROMLWHPHOM]DEXGXXPXGURVW*RGLQDPDVDPUD]PLOMDRR
JOXSRVWLOMXGVNRMRVMHDMXLPXWQRNDNRL]UD]QLKOMXGVNLKSRVWXSDNDL]ELMD
XGQDPUDQDXQXWUDQMDVQDJDNRMDOMXGHVPHWDVYDNHNUHWQMHNRMDOMXGLPD
QLNDNRQHGDSRLYHSRWSXQRLQHSRVUHGQRMHGQDRSDVQDVQDJD]DSUDYRNRMD
OMXGHWUXMHLUDVWYDUDMDVDPWXVYDNRGQHYQXSRMDYXOMXGVNHJOXSRVWLWXPDLR
NDRSULURGQXVWYDU2VRYLRVHRYMHNQDVWUDQMHQRJHSURKRGDRMHNDR
GYRQRDFDJOXSRVWVHYXH]DQMLPNDRVMHQND*OXSRVWMHVHVWUDPUDND
JOXSRVWELKWMHODGDGYRQRFDSRQRYQRYUDWLQMHJRYLPHWYHURQRQLP
URDFLPDXSULURGLJOXSRVWQHGDRYMHNXGDRWSXWXMHQD]YLMH]GHNDRWR
PXQLVLODWHDQHGDOHWL
,ERJRYLVXYRGLOLELWNHVDEXGDODPDX]DOXGQR
,EXGDODUDGLSRVYRPXYMHUHQMX
,VPLMHKRGPXGUDFDLQLOXDND
,]JOXSDQDQHPRHSURJRYRULWLGRVWRMDQVWYR
-RQLWNRQLMHRWNULROMXGVNRMJOXSRVWLOLMHND
.DGJOXSRVWSRLYDQDGREULPQDPMHUDPDWDG]DEOXGDGDMHYHHPEURMX
OMXGLGDRGQMHLYLQHJRWRRGQMHVWUDGD
.ROLNRJRGQHWNRELRSDPHWDQHVWRLSDNQLMHGRYROMQRSDPHWDQGDVKYDWL
JOXSRJ
.RJDVUHDHOLXQLWLWLXLQLJDOXGLP
/DNRMHUD]DEUDWLGDVHSUHPDJOXSDFLPDLOXDFLPDPRHSRND]LUD]ERULWRVW
VDPRQDMHGDQQDLQGDVHVQMLPDQHUD]JRYDUD
/XGRVWQHPDLVSULNH
/XDNRGPDKRGDMHVYRMELMHV
/XDNDQHSLWDM]DVDYMHW
/MXGHWUHEDYROMHWLMHUVXYLHJOXSLQHJR]OL
/MXGLVHQDMRLWLMHUD]OLNXMXSRWRPHWRQHUD]XPQLXYLMHNQDQRYRSRLQH
LVWXJOXSRVWDSDPHWQLXYLMHNQRYH
/MXGVNDMHJOXSRVWPUDQDVQDJDSRGQDPD
0RJXHGUDWLEXGDORPVYHOMXGHQHNRYULMHPHLQHNHOMXGHLWDYRYULMHPH
DOLMHQHPRJXHGUDWLEXGDORPVYHOMXGHLWDYRYULMHPH

*OXSRVWMHVYHPLUVNDVLODRQDMHMHGLQDNRMDSRVWRMLSRG]YLMH]GDPDRQDLK
SRNUHHL]DWRSULURGDQHPDLQHPRHLPDWLSODQD-HUNDGELWDJOXSRVWELOD
QDVWDODSRSODQXRQGDQLWDQHELELORVOXDMQRDNRQDRYRPVYLMHWXQLWD
QLMHVOXDMQRRQGDVYHVWRMLXX]URQRMYH]L
*OXSRVWMHYMHQD
*OXSRVWLSULSDGDLFMHSLGODWYR
*OXSRVWLVXQDMEROMLWHPHOM]DEXGXXPXGURVW*RGLQDPDVDPUD]PLOMDRR
JOXSRVWLOMXGVNRMRVMHDMXLPXWQRNDNRL]UD]QLKOMXGVNLKSRVWXSDNDL]ELMD
XGQDPUDQDXQXWUDQMDVQDJDNRMDOMXGHVPHWDVYDNHNUHWQMHNRMDOMXGLPD
QLNDNRQHGDSRLYHSRWSXQRLQHSRVUHGQRMHGQDRSDVQDVQDJD]DSUDYRNRMD
OMXGHWUXMHLUDVWYDUDMDVDPWXVYDNRGQHYQXSRMDYXOMXGVNHJOXSRVWLWXPDLR
NDRSULURGQXVWYDU2VRYLRVHRYMHNQDVWUDQMHQRJHSURKRGDRMHNDR
GYRQRDFDJOXSRVWVHYXH]DQMLPNDRVMHQND*OXSRVWMHVHVWUDPUDND
JOXSRVWELKWMHODGDGYRQRFDSRQRYQRYUDWLQMHJRYLPHWYHURQRQLP
URDFLPDXSULURGLJOXSRVWQHGDRYMHNXGDRWSXWXMHQD]YLMH]GHNDRWR
PXQLVLODWHDQHGDOHWL
,ERJRYLVXYRGLOLELWNHVDEXGDODPDX]DOXGQR
,EXGDODUDGLSRVYRPXYMHUHQMX
,VPLMHKRGPXGUDFDLQLOXDND
,]JOXSDQDQHPRHSURJRYRULWLGRVWRMDQVWYR
-RQLWNRQLMHRWNULROMXGVNRMJOXSRVWLOLMHND
.DGJOXSRVWSRLYDQDGREULPQDPMHUDPDWDG]DEOXGDGDMHYHHPEURMX
OMXGLGDRGQMHLYLQHJRWRRGQMHVWUDGD
.ROLNRJRGQHWNRELRSDPHWDQHVWRLSDNQLMHGRYROMQRSDPHWDQGDVKYDWL
JOXSRJ
.RJDVUHDHOLXQLWLWLXLQLJDOXGLP
/DNRMHUD]DEUDWLGDVHSUHPDJOXSDFLPDLOXDFLPDPRHSRND]LUD]ERULWRVW
VDPRQDMHGDQQDLQGDVHVQMLPDQHUD]JRYDUD
/XGRVWQHPDLVSULNH
/XDNRGPDKRGDMHVYRMELMHV
/XDNDQHSLWDM]DVDYMHW
/MXGHWUHEDYROMHWLMHUVXYLHJOXSLQHJR]OL
/MXGLVHQDMRLWLMHUD]OLNXMXSRWRPHWRQHUD]XPQLXYLMHNQDQRYRSRLQH
LVWXJOXSRVWDSDPHWQLXYLMHNQRYH
/MXGVNDMHJOXSRVWPUDQDVQDJDSRGQDPD
0RJXHGUDWLEXGDORPVYHOMXGHQHNRYULMHPHLQHNHOMXGHLWDYRYULMHPH
DOLMHQHPRJXHGUDWLEXGDORPVYHOMXGHLWDYRYULMHPH



1DJOXSRVWLPDVWRMLVYLMHWLEH]QMLKVHPRGDQHELQLWDGHVLOR0L]QDPR
WR]QDPR
1DGXWRVWLQLRYMHNDOXGLP
1DJDRRYMHNLQLOXGRVWLDUD]ERULWLKSRGQRVL
1DMILOR]RIVNLMDMHVWUDQDSRYLMHVWLXWRPHWRQDVXSR]QDMHVOMXGVNRP
JOXSRX
1DMQHVQRVQLMHRVREHVXOMXGLNRMLPLVOHGDVXJHQLMDOQLLHQHNRMHVHEL
XPLOMDMXGDVXQHRGROMLYH
1DMRSDVQLMDMHJOXSRVWNRMDQLMHRGUD]QHREUD]RYDQMDYHREUD]RYDQMD
1DMWHHMHRYMHNXXUD]JRYRUXVJOXSDQLPD*OXSDQLQHHSRMPLWLGDMHVWYDU
R]ELOMQD*OXSDQLQDVGDNDNRQHPRJXSUDWLWLXPLVOLPD
1DSUDYLVLVWHPNRMLLEXGDODPRHNRULVWLWLSDHJD QH VDPREXGDODL
KWMHWLNRULVWLWL
1HSRQL]XMVHSUHGEXGDORP
1HNLVHOMXGLYLHWUXGHVNULWLVYRMXSDPHWQHJRVYRMXJOXSRVW
1HPRJXHMHELORWRXLQLWLRWSRUQLPDQDEXGDOHMHUVXEXGDOHWDNR
LQYHQWLYQH
1HRJUDQLHQMHEURMOXDND
1H]JRGDOXDNDMHRSRPHQD]DSDPHWQRJD
1LVXOMXGLWDNRJOXSLGDQHEL]QDOLWRVHVPLMHDWRQHDOLQLWNRRGQDVQLMH
WDNROXGRLOLQDLYQRVPLRQGDWRMDYQRLVSRYLMHGD
1LWNRQLMHRWNULROMXGVNRMJOXSRVWLOLMHND
1LWNRQLMHWROLNRVOLMHSNDRRQLNRMLQHHYLGMHWL
2EUD]RYDQMHRQDMNRMLPRHYLGMHWLSDUDOHOH%XGDOHXYLMHNYLGHQHWRQRYR
2QDMWNRVHQDYLNDRQDDSVXUGQHVWYDULGREURVHVQDOD]LXQDHPYUHPHQX
2QLNRMLVHSUDYHJOXSLPDRSDVQLMLVXRGRQLKNRMLVXJOXSL
3DPHWQLMLSRSXWD%HVPUWQDSRVORYLFDNRMDXWHPHOMXMHYODGDYLQXJOXSRVWL
VYLMHWRP
3RVWRMHVDPRGYDQDLQDGDVHRYMHNX]GLJQHLOLVYRMRPYODVWLWRP
YMHWLQRPLOLJOXSRXGUXJLK
3UDYRQDJOXSRVWMHGLRJDUDQFLMHVORERGQRJUD]YRMDOLQRVWL
3UD]QRMMHYUHLWHNRVWDMDWLXVSUDYQR3UHGQRVWSDPHWLMHXWRPHGDVH
RYMHNPRHSUDYLWLJOXSLP2EUDWQRMHYHWHH
6DPRJOXSDQEUDQLSRWSXQREH]LGHMQHVWYDULLRGQRVHNRMLQLVXVSRMLYLV
GREULPRELDMLPDRYMHNQDNUDMXRWXSOMXMH]DJOXSOMXMHVHEHLGUXJH

1DJOXSRVWLPDVWRMLVYLMHWLEH]QMLKVHPRGDQHELQLWDGHVLOR0L]QDPR
WR]QDPR
1DGXWRVWLQLRYMHNDOXGLP
1DJDRRYMHNLQLOXGRVWLDUD]ERULWLKSRGQRVL
1DMILOR]RIVNLMDMHVWUDQDSRYLMHVWLXWRPHWRQDVXSR]QDMHVOMXGVNRP
JOXSRX
1DMQHVQRVQLMHRVREHVXOMXGLNRMLPLVOHGDVXJHQLMDOQLLHQHNRMHVHEL
XPLOMDMXGDVXQHRGROMLYH
1DMRSDVQLMDMHJOXSRVWNRMDQLMHRGUD]QHREUD]RYDQMDYHREUD]RYDQMD
1DMWHHMHRYMHNXXUD]JRYRUXVJOXSDQLPD*OXSDQLQHHSRMPLWLGDMHVWYDU
R]ELOMQD*OXSDQLQDVGDNDNRQHPRJXSUDWLWLXPLVOLPD
1DSUDYLVLVWHPNRMLLEXGDODPRHNRULVWLWLSDHJD QH VDPREXGDODL
KWMHWLNRULVWLWL
1HSRQL]XMVHSUHGEXGDORP
1HNLVHOMXGLYLHWUXGHVNULWLVYRMXSDPHWQHJRVYRMXJOXSRVW
1HPRJXHMHELORWRXLQLWLRWSRUQLPDQDEXGDOHMHUVXEXGDOHWDNR
LQYHQWLYQH
1HRJUDQLHQMHEURMOXDND
1H]JRGDOXDNDMHRSRPHQD]DSDPHWQRJD
1LVXOMXGLWDNRJOXSLGDQHEL]QDOLWRVHVPLMHDWRQHDOLQLWNRRGQDVQLMH
WDNROXGRLOLQDLYQRVPLRQGDWRMDYQRLVSRYLMHGD
1LWNRQLMHRWNULROMXGVNRMJOXSRVWLOLMHND
1LWNRQLMHWROLNRVOLMHSNDRRQLNRMLQHHYLGMHWL
2EUD]RYDQMHRQDMNRMLPRHYLGMHWLSDUDOHOH%XGDOHXYLMHNYLGHQHWRQRYR
2QDMWNRVHQDYLNDRQDDSVXUGQHVWYDULGREURVHVQDOD]LXQDHPYUHPHQX
2QLNRMLVHSUDYHJOXSLPDRSDVQLMLVXRGRQLKNRMLVXJOXSL
3DPHWQLMLSRSXWD%HVPUWQDSRVORYLFDNRMDXWHPHOMXMHYODGDYLQXJOXSRVWL
VYLMHWRP
3RVWRMHVDPRGYDQDLQDGDVHRYMHNX]GLJQHLOLVYRMRPYODVWLWRP
YMHWLQRPLOLJOXSRXGUXJLK
3UDYRQDJOXSRVWMHGLRJDUDQFLMHVORERGQRJUD]YRMDOLQRVWL
3UD]QRMMHYUHLWHNRVWDMDWLXVSUDYQR3UHGQRVWSDPHWLMHXWRPHGDVH
RYMHNPRHSUDYLWLJOXSLP2EUDWQRMHYHWHH
 DPRJOXSDQEUDQLSRWSXQREH]LGHMQHVWYDULLRGQRVHNRMLQLVXVSRMLYLV
6
GREULPRELDMLPDRYMHNQDNUDMXRWXSOMXMH]DJOXSOMXMHVHEHLGUXJH





1DJOXSRVWLPDVWRMLVYLMHWLEH]QMLKVHPRGDQHELQLWDGHVLOR0L]QDPR
WR]QDPR
1DGXWRVWLQLRYMHNDOXGLP
1DJDRRYMHNLQLOXGRVWLDUD]ERULWLKSRGQRVL
1DMILOR]RIVNLMDMHVWUDQDSRYLMHVWLXWRPHWRQDVXSR]QDMHVOMXGVNRP
JOXSRX
1DMQHVQRVQLMHRVREHVXOMXGLNRMLPLVOHGDVXJHQLMDOQLLHQHNRMHVHEL
XPLOMDMXGDVXQHRGROMLYH
1DMRSDVQLMDMHJOXSRVWNRMDQLMHRGUD]QHREUD]RYDQMDYHREUD]RYDQMD
1DMWHHMHRYMHNXXUD]JRYRUXVJOXSDQLPD*OXSDQLQHHSRMPLWLGDMHVWYDU
R]ELOMQD*OXSDQLQDVGDNDNRQHPRJXSUDWLWLXPLVOLPD
1DSUDYLVLVWHPNRMLLEXGDODPRHNRULVWLWLSDHJD QH VDPREXGDODL
KWMHWLNRULVWLWL
1HSRQL]XMVHSUHGEXGDORP
1HNLVHOMXGLYLHWUXGHVNULWLVYRMXSDPHWQHJRVYRMXJOXSRVW
1HPRJXHMHELORWRXLQLWLRWSRUQLPDQDEXGDOHMHUVXEXGDOHWDNR
LQYHQWLYQH
1HRJUDQLHQMHEURMOXDND
1H]JRGDOXDNDMHRSRPHQD]DSDPHWQRJD
1LVXOMXGLWDNRJOXSLGDQHEL]QDOLWRVHVPLMHDWRQHDOLQLWNRRGQDVQLMH
WDNROXGRLOLQDLYQRVPLRQGDWRMDYQRLVSRYLMHGD
1LWNRQLMHRWNULROMXGVNRMJOXSRVWLOLMHND
1LWNRQLMHWROLNRVOLMHSNDRRQLNRMLQHHYLGMHWL
2EUD]RYDQMHRQDMNRMLPRHYLGMHWLSDUDOHOH%XGDOHXYLMHNYLGHQHWRQRYR
2QDMWNRVHQDYLNDRQDDSVXUGQHVWYDULGREURVHVQDOD]LXQDHPYUHPHQX
2QLNRMLVHSUDYHJOXSLPDRSDVQLMLVXRGRQLKNRMLVXJOXSL
3DPHWQLMLSRSXWD%HVPUWQDSRVORYLFDNRMDXWHPHOMXMHYODGDYLQXJOXSRVWL
VYLMHWRP
3RVWRMHVDPRGYDQDLQDGDVHRYMHNX]GLJQHLOLVYRMRPYODVWLWRP
YMHWLQRPLOLJOXSRXGUXJLK
3UDYRQDJOXSRVWMHGLRJDUDQFLMHVORERGQRJUD]YRMDOLQRVWL
3UD]QRMMHYUHLWHNRVWDMDWLXVSUDYQR3UHGQRVWSDPHWLMHXWRPHGDVH
RYMHNPRHSUDYLWLJOXSLP2EUDWQRMHYHWHH
6DPRJOXSDQEUDQLSRWSXQREH]LGHMQHVWYDULLRGQRVHNRMLQLVXVSRMLYLV
GREULPRELDMLPDRYMHNQDNUDMXRWXSOMXMH]DJOXSOMXMHVHEHLGUXJH

1DJOXSRVWLPDVWRMLVYLMHWLEH]QMLKVHPRGDQHELQLWDGHVLOR0L]QDPR
WR]QDPR
1DGXWRVWLQLRYMHNDOXGLP
1DJDRRYMHNLQLOXGRVWLDUD]ERULWLKSRGQRVL
1DMILOR]RIVNLMDMHVWUDQDSRYLMHVWLXWRPHWRQDVXSR]QDMHVOMXGVNRP
JOXSRX
1DMQHVQRVQLMHRVREHVXOMXGLNRMLPLVOHGDVXJHQLMDOQLLHQHNRMHVHEL
XPLOMDMXGDVXQHRGROMLYH
1DMRSDVQLMDMHJOXSRVWNRMDQLMHRGUD]QHREUD]RYDQMDYHREUD]RYDQMD
1DMWHHMHRYMHNXXUD]JRYRUXVJOXSDQLPD*OXSDQLQHHSRMPLWLGDMHVWYDU
R]ELOMQD*OXSDQLQDVGDNDNRQHPRJXSUDWLWLXPLVOLPD
1DSUDYLVLVWHPNRMLLEXGDODPRHNRULVWLWLSDHJD QH VDPREXGDODL
KWMHWLNRULVWLWL
1HSRQL]XMVHSUHGEXGDORP
1HNLVHOMXGLYLHWUXGHVNULWLVYRMXSDPHWQHJRVYRMXJOXSRVW
1HPRJXHMHELORWRXLQLWLRWSRUQLPDQDEXGDOHMHUVXEXGDOHWDNR
LQYHQWLYQH
1HRJUDQLHQMHEURMOXDND
1H]JRGDOXDNDMHRSRPHQD]DSDPHWQRJD
1LVXOMXGLWDNRJOXSLGDQHEL]QDOLWRVHVPLMHDWRQHDOLQLWNRRGQDVQLMH
WDNROXGRLOLQDLYQRVPLRQGDWRMDYQRLVSRYLMHGD
1LWNRQLMHRWNULROMXGVNRMJOXSRVWLOLMHND
1LWNRQLMHWROLNRVOLMHSNDRRQLNRMLQHHYLGMHWL
2EUD]RYDQMHRQDMNRMLPRHYLGMHWLSDUDOHOH%XGDOHXYLMHNYLGHQHWRQRYR
2QDMWNRVHQDYLNDRQDDSVXUGQHVWYDULGREURVHVQDOD]LXQDHPYUHPHQX
2QLNRMLVHSUDYHJOXSLPDRSDVQLMLVXRGRQLKNRMLVXJOXSL
3DPHWQLMLSRSXWD%HVPUWQDSRVORYLFDNRMDXWHPHOMXMHYODGDYLQXJOXSRVWL
VYLMHWRP
3RVWRMHVDPRGYDQDLQDGDVHRYMHNX]GLJQHLOLVYRMRPYODVWLWRP
YMHWLQRPLOLJOXSRXGUXJLK
3UDYRQDJOXSRVWMHGLRJDUDQFLMHVORERGQRJUD]YRMDOLQRVWL
3UD]QRMMHYUHLWHNRVWDMDWLXVSUDYQR3UHGQRVWSDPHWLMHXWRPHGDVH
RYMHNPRHSUDYLWLJOXSLP2EUDWQRMHYHWHH
 DPRJOXSDQEUDQLSRWSXQREH]LGHMQHVWYDULLRGQRVHNRMLQLVXVSRMLYLV
6
GREULPRELDMLPDRYMHNQDNUDMXRWXSOMXMH]DJOXSOMXMHVHEHLGUXJH



6DPRMHEXGDODVDPVDVRERP]DGRYROMDQ
6LURPDQDMHEXGDODERJDWDEXGDODMHERJDWD
6WUHOLFDPDDSVXUGDWUHEDRGX]HWLFLOM
6WXSDQMSRMHGLQLKFLYLOL]DFLMDVWRMLXREUDWQRPRPMHUXVDOMXGVNRPSDPHWL
6YDNDEXGDOD]QDGHWUDLWLL]OLNH]DYODVWLWHSRJUHNH
6YDWNRPLVOLGDMHQDMYDQLMLQDMEROMLVDPROXDNLJOXSDQLPDKUDEURVWLWRL
UHL
6YLVPRPLPDVNHLVYLVPRPL]DNULQNDQLLVYDNLRYMHNRVMHDSRWUHEXGD
VNLQHVYRMXPDVNXQDMHGDQWUHQGDUDVNULQNDGDSURJRYRULSRFUWLVYRJ
LQWLPQRJUDVSRORHQMD
WRMHYHDLQWHOLJHQFLMDWRYLHQMH]LQDJOXSRVWPRHNRGLWL
WROMXGLQDMUDGLMHQD]LYDMXJOXSLP"3DPHWQHVWYDULNRMHQHVKYDDMX
8LQWHUHVXMHVYDNRJGUXWYDGDVHERULSURWLYJOXSRVWLSURWLYVQDJDNRMH
REOLNXMXRVREHNRMLPDVYHWRMHQHSR]QDWRL]JOHGDWDMDQVWYHQRLSULMHWHH
 YLGMHWHNROLNRVHJOXSRVWLLNROLNRNXNDYLOXNDSDLDORVWLNDWNDGD
8
VNULYDSRGPDVNRP]GUDYDUD]XPD

237,0,=$0,3(6,0,=$0
pLPRSWLPLVWXJOHGDVYMHWORNRMHXRSHQHSRVWRMLSRMDYOMXMHVHSHVLPLVW
NRMLJDJDVL
1RYDMHYL]LMDWRMHGXJXMHPR]QDQRVWLYL]LMDVWYDUQRJSUHPGDXPMHUHQRJ
RSWLPL]PD2QQDPGDMHQHNXPMHUX]QDHQMDLUDFLRQDOQHQDGHXVYLMHWXNRML
MHL]JOHGDRLUDFLRQDODQLEHVPLVOHQ2QQDPSRND]XMHRYMHNRYRPMHVWRR
QMHJRYLXORJXXVYHPLUX2QDMH]HPDOMVND]DOLKDHYROXFLMVNLKPRJXQRVWL
VOXJDHYROXFLMHDXLVWRYULMHPHLQMH]LQPODGHQDNLJRVSRGDU
2SWLPLVWJRYRULGDLYLPRXQDMEROMHPPRJXHPVYLMHWXDSHVLPLVWVHERML
GDMHWRLVWLQD
2SWLPLVWDQLNDGDQHHL]DEUDWLOXGQLFXNDRMHGLQRJGRVWRMQRJVNORQLWD
QHSRGPLWOMLYHOLQRVWL
6EH]QDGQRXSRLQMHRSWLPL]DP
6WYDUDRFLYLXVNODGXVSULURGRPWR]QDLELWLLXVNODGXVUD]XPRPMHU
SRVMHGXMHYHGULLYRWQLRSWLPL]DPLR]QDDYDXVSUDYQXOLQRVW1MHJRYMHXP
RGVMDMQHEHVNRJVYLMHWOD
8]EURMPRJDLYRWDVSDGDL]PHXRVWDORJLWRGDQHSRVWRMLEH]L]OD]QRVW
 DRSWLPLVWDLYRWQLMHSUREOHPYHUMHHQMH
=



237,0,=$0,3(6,0,=$0
pLPRSWLPLVWXJOHGDVYMHWORNRMHXRSHQHSRVWRMLSRMDYOMXMHVHSHVLPLVW
NRMLJDJDVL
1RYDMHYL]LMDWRMHGXJXMHPR]QDQRVWLYL]LMDVWYDUQRJSUHPGDXPMHUHQRJ
RSWLPL]PD2QQDPGDMHQHNXPMHUX]QDHQMDLUDFLRQDOQHQDGHXVYLMHWXNRML
MHL]JOHGDRLUDFLRQDODQLEHVPLVOHQ2QQDPSRND]XMHRYMHNRYRPMHVWRR
QMHJRYLXORJXXVYHPLUX2QDMH]HPDOMVND]DOLKDHYROXFLMVNLKPRJXQRVWL
VOXJDHYROXFLMHDXLVWRYULMHPHLQMH]LQPODGHQDNLJRVSRGDU
2SWLPLVWJRYRULGDLYLPRXQDMEROMHPPRJXHPVYLMHWXDSHVLPLVWVHERML
GDMHWRLVWLQD
2SWLPLVWDQLNDGDQHHL]DEUDWLOXGQLFXNDRMHGLQRJGRVWRMQRJVNORQLWD
QHSRGPLWOMLYHOLQRVWL
6EH]QDGQRXSRLQMHRSWLPL]DP
6WYDUDRFLYLXVNODGXVSULURGRPWR]QDLELWLLXVNODGXVUD]XPRPMHU
SRVMHGXMHYHGULLYRWQLRSWLPL]DPLR]QDDYDXVSUDYQXOLQRVW1MHJRYMHXP
RGVMDMQHEHVNRJVYLMHWOD
8]EURMPRJDLYRWDVSDGDL]PHXRVWDORJLWRGDQHSRVWRMLEH]L]OD]QRVW
=DRSWLPLVWDLYRWQLMHSUREOHPYHUMHHQMH
6DPRMHEXGDODVDPVDVRERP]DGRYROMDQ
6LURPDQDMHEXGDODERJDWDEXGDODMHERJDWD
6WUHOLFDPDDSVXUGDWUHEDRGX]HWLFLOM
6WXSDQMSRMHGLQLKFLYLOL]DFLMDVWRMLXREUDWQRPRPMHUXVDOMXGVNRPSDPHWL
6YDNDEXGDOD]QDGHWUDLWLL]OLNH]DYODVWLWHSRJUHNH
6YDWNRPLVOLGDMHQDMYDQLMLQDMEROMLVDPROXDNLJOXSDQLPDKUDEURVWLWRL
UHL
6YLVPRPLPDVNHLVYLVPRPL]DNULQNDQLLVYDNLRYMHNRVMHDSRWUHEXGD
VNLQHVYRMXPDVNXQDMHGDQWUHQGDUDVNULQNDGDSURJRYRULSRFUWLVYRJ
LQWLPQRJUDVSRORHQMD
WRMHYHDLQWHOLJHQFLMDWRYLHQMH]LQDJOXSRVWPRHNRGLWL
WROMXGLQDMUDGLMHQD]LYDMXJOXSLP"3DPHWQHVWYDULNRMHQHVKYDDMX
8LQWHUHVXMHVYDNRJGUXWYDGDVHERULSURWLYJOXSRVWLSURWLYVQDJDNRMH
REOLNXMXRVREHNRMLPDVYHWRMHQHSR]QDWRL]JOHGDWDMDQVWYHQRLSULMHWHH
8YLGMHWHNROLNRVHJOXSRVWLLNROLNRNXNDYLOXNDSDLDORVWLNDWNDGD
VNULYDSRGPDVNRP]GUDYDUD]XPD





6DPRMHEXGDODVDPVDVRERP]DGRYROMDQ
6LURPDQDMHEXGDODERJDWDEXGDODMHERJDWD
6WUHOLFDPDDSVXUGDWUHEDRGX]HWLFLOM
6WXSDQMSRMHGLQLKFLYLOL]DFLMDVWRMLXREUDWQRPRPMHUXVDOMXGVNRPSDPHWL
6YDNDEXGDOD]QDGHWUDLWLL]OLNH]DYODVWLWHSRJUHNH
6YDWNRPLVOLGDMHQDMYDQLMLQDMEROMLVDPROXDNLJOXSDQLPDKUDEURVWLWRL
UHL
6YLVPRPLPDVNHLVYLVPRPL]DNULQNDQLLVYDNLRYMHNRVMHDSRWUHEXGD
VNLQHVYRMXPDVNXQDMHGDQWUHQGDUDVNULQNDGDSURJRYRULSRFUWLVYRJ
LQWLPQRJUDVSRORHQMD
WRMHYHDLQWHOLJHQFLMDWRYLHQMH]LQDJOXSRVWPRHNRGLWL
WROMXGLQDMUDGLMHQD]LYDMXJOXSLP"3DPHWQHVWYDULNRMHQHVKYDDMX
8LQWHUHVXMHVYDNRJGUXWYDGDVHERULSURWLYJOXSRVWLSURWLYVQDJDNRMH
REOLNXMXRVREHNRMLPDVYHWRMHQHSR]QDWRL]JOHGDWDMDQVWYHQRLSULMHWHH
 YLGMHWHNROLNRVHJOXSRVWLLNROLNRNXNDYLOXNDSDLDORVWLNDWNDGD
8
VNULYDSRGPDVNRP]GUDYDUD]XPD

237,0,=$0,3(6,0,=$0
pLPRSWLPLVWXJOHGDVYMHWORNRMHXRSHQHSRVWRMLSRMDYOMXMHVHSHVLPLVW
NRMLJDJDVL
1RYDMHYL]LMDWRMHGXJXMHPR]QDQRVWLYL]LMDVWYDUQRJSUHPGDXPMHUHQRJ
RSWLPL]PD2QQDPGDMHQHNXPMHUX]QDHQMDLUDFLRQDOQHQDGHXVYLMHWXNRML
MHL]JOHGDRLUDFLRQDODQLEHVPLVOHQ2QQDPSRND]XMHRYMHNRYRPMHVWRR
QMHJRYLXORJXXVYHPLUX2QDMH]HPDOMVND]DOLKDHYROXFLMVNLKPRJXQRVWL
VOXJDHYROXFLMHDXLVWRYULMHPHLQMH]LQPODGHQDNLJRVSRGDU
2SWLPLVWJRYRULGDLYLPRXQDMEROMHPPRJXHPVYLMHWXDSHVLPLVWVHERML
GDMHWRLVWLQD
2SWLPLVWDQLNDGDQHHL]DEUDWLOXGQLFXNDRMHGLQRJGRVWRMQRJVNORQLWD
QHSRGPLWOMLYHOLQRVWL
6EH]QDGQRXSRLQMHRSWLPL]DP
6WYDUDRFLYLXVNODGXVSULURGRPWR]QDLELWLLXVNODGXVUD]XPRPMHU
SRVMHGXMHYHGULLYRWQLRSWLPL]DPLR]QDDYDXVSUDYQXOLQRVW1MHJRYMHXP
RGVMDMQHEHVNRJVYLMHWOD
8]EURMPRJDLYRWDVSDGDL]PHXRVWDORJLWRGDQHSRVWRMLEH]L]OD]QRVW
 DRSWLPLVWDLYRWQLMHSUREOHPYHUMHHQMH
=

 37,0,=$0,3(6,0,=$0
2
pLPRSWLPLVWXJOHGDVYMHWORNRMHXRSHQHSRVWRMLSRMDYOMXMHVHSHVLPLVW
NRMLJDJDVL
1RYDMHYL]LMDWRMHGXJXMHPR]QDQRVWLYL]LMDVWYDUQRJSUHPGDXPMHUHQRJ
RSWLPL]PD2QQDPGDMHQHNXPMHUX]QDHQMDLUDFLRQDOQHQDGHXVYLMHWXNRML
MHL]JOHGDRLUDFLRQDODQLEHVPLVOHQ2QQDPSRND]XMHRYMHNRYRPMHVWRR
QMHJRYLXORJXXVYHPLUX2QDMH]HPDOMVND]DOLKDHYROXFLMVNLKPRJXQRVWL
VOXJDHYROXFLMHDXLVWRYULMHPHLQMH]LQPODGHQDNLJRVSRGDU
2SWLPLVWJRYRULGDLYLPRXQDMEROMHPPRJXHPVYLMHWXDSHVLPLVWVHERML
GDMHWRLVWLQD
2SWLPLVWDQLNDGDQHHL]DEUDWLOXGQLFXNDRMHGLQRJGRVWRMQRJVNORQLWD
QHSRGPLWOMLYHOLQRVWL
6EH]QDGQRXSRLQMHRSWLPL]DP
6WYDUDRFLYLXVNODGXVSULURGRPWR]QDLELWLLXVNODGXVUD]XPRPMHU
SRVMHGXMHYHGULLYRWQLRSWLPL]DPLR]QDDYDXVSUDYQXOLQRVW1MHJRYMHXP
RGVMDMQHEHVNRJVYLMHWOD
8]EURMPRJDLYRWDVSDGDL]PHXRVWDORJLWRGDQHSRVWRMLEH]L]OD]QRVW
=DRSWLPLVWDLYRWQLMHSUREOHPYHUMHHQMH
 DPRMHEXGDODVDPVDVRERP]DGRYROMDQ
6
6LURPDQDMHEXGDODERJDWDEXGDODMHERJDWD
6WUHOLFDPDDSVXUGDWUHEDRGX]HWLFLOM
6WXSDQMSRMHGLQLKFLYLOL]DFLMDVWRMLXREUDWQRPRPMHUXVDOMXGVNRPSDPHWL
6YDNDEXGDOD]QDGHWUDLWLL]OLNH]DYODVWLWHSRJUHNH
6YDWNRPLVOLGDMHQDMYDQLMLQDMEROMLVDPROXDNLJOXSDQLPDKUDEURVWLWRL
UHL
6YLVPRPLPDVNHLVYLVPRPL]DNULQNDQLLVYDNLRYMHNRVMHDSRWUHEXGD
VNLQHVYRMXPDVNXQDMHGDQWUHQGDUDVNULQNDGDSURJRYRULSRFUWLVYRJ
LQWLPQRJUDVSRORHQMD
WRMHYHDLQWHOLJHQFLMDWRYLHQMH]LQDJOXSRVWPRHNRGLWL
WROMXGLQDMUDGLMHQD]LYDMXJOXSLP"3DPHWQHVWYDULNRMHQHVKYDDMX
8LQWHUHVXMHVYDNRJGUXWYDGDVHERULSURWLYJOXSRVWLSURWLYVQDJDNRMH
REOLNXMXRVREHNRMLPDVYHWRMHQHSR]QDWRL]JOHGDWDMDQVWYHQRLSULMHWHH
8YLGMHWHNROLNRVHJOXSRVWLLNROLNRNXNDYLOXNDSDLDORVWLNDWNDGD
VNULYDSRGPDVNRP]GUDYDUD]XPD





p%XGLRULJLQDODQ$NRYHHOLQHNRJRSRQDDWLRSRQDDMJDXRQRPH
WRMHQDMEROMH2ULJLQDOQRVWVHQHVDVWRMLXWRPHGDNDHWRQLWNRSULMHQLMH
UHNDRYHXWRPHGDWRQRNDHRQRWRPLVOL
2ULJLQDOQRVWWUHEDFLMHQLWLYLHRGRSVHQRVWL
2ULJLQDOQRVWVHQHXL
p)DOVLILNDWVHRGRULJLQDODUD]OLNXMHSRWRPXGDL]JOHGDRULJLQDOQLMH
0HXOMXGLPDLPDSXQRYLHNRSLMDQHJRRULJLQDOD
=ERJSODJLMDWDVHQHELWUHEDOLOMXWLWL2QLVXYMHURMDWQRQDMLVNUHQLMLRGVYLK
NRPSOLPHQDWD
p/MXGLNUDGXMHGQLGUXJLPDPLVOLLQRYDF
/MXGLVHXHRSRQDDWLRWRMVSRVREQRVWLRYLVLQMLKRYRSVWDQDN1XQRVW
VNXSOMDQMDXJUXSHLVWYDUDQMHRGQRVHL]YLUHYMHURMDWQRL]WRJSURFHVD
XHQMD*UXSDSUHQRVLQDVYRMHODQRYHVYDLVNXVWYDSRWUHEQD]DRSVWDQDN
2SRQDDQMHMHQDMLVNUHQLMLREOLNODVNDQMD3LVDORVHLSLHXJODYQRPLGDQDV
SRFUWLSRPRGQRJSUHSLVLYDQMDDSLWDPRVHNDNRWRGDOMXGLPDMRXYLMHNQLMH
GRVDGLORPDMPXQLUDWLWXHJULPDVH
6WDWLWRELELODVPUWRSRQDDWLWRMHYHMHGQDYUVWDURSVWYDYODVWLWR
REUD]RYDQMHLUD]YRMWRVXLYRWLVORERGD
8VSMHKSRGXKYDWDMHXYLMHNQDNRFNLYULMHGQRVWLVHVWYDUDMXVSRVWHSHQLP
UD]OLNDPD'MHORMHXYLMHNL]YUJQXWRRSDVQRVWLL]RSDHQMDLNULYRWYRUHQMD
RULJLQDOQRVWIDOVLILNDWSODJLMDWRSRQDDQMHUXWLQD
25,*,1$/1267,2321$$1-(
 SWLPLVWLVXORHREDYLMHWHQL
2
p3HVLPL]DPMHGXHYQDEROHVW2QMHJULMHK
3HVLPL]DPXELMDXOMXGLPDWHQMXGDVHERUHSURWLYVLURPDWYDQH]QDQMDL
]ORLQDLLVXXMHVYDYUHODUDGRVWLXVYLMHWX
3HVLPLVWMHRYMHNNRMLVHYHVHOLORLPLVNXVWYLPDMHUPXGDMX]DSUDYR
3HVLPLVWLLPDMXWXSUHGQRVWGDUMHHELYDMXUD]RDUDQL
3HVLPLVWLVXLVWLQVNLLYRWQLXPMHWQLFLMHUGRLYOMDYDMXVDPRXJRGQD
L]QHQDHQMD
3HVLPLVWLDQMH]QDNWRVXVYHXWRSLMHQRYLMHJGREDSHVLPLVWLQH
1HPRJXVLSRPRLDSRNDOLSWLDULVWUEXVLPDQLVXXYMHUOMLYL
3HVLPLVWQHPRHELWLJRUH2SWLPLVWPRHPRH

2SWLPLVWLVXORHREDYLMHWHQL
p3HVLPL]DPMHGXHYQDEROHVW2QMHJULMHK
3HVLPL]DPXELMDXOMXGLPDWHQMXGDVHERUHSURWLYVLURPDWYDQH]QDQMDL
]ORLQDLLVXXMHVYDYUHODUDGRVWLXVYLMHWX
3HVLPLVWMHRYMHNNRMLVHYHVHOLORLPLVNXVWYLPDMHUPXGDMX]DSUDYR
3HVLPLVWLLPDMXWXSUHGQRVWGDUMHHELYDMXUD]RDUDQL
3HVLPLVWLVXLVWLQVNLLYRWQLXPMHWQLFLMHUGRLYOMDYDMXVDPRXJRGQD
L]QHQDHQMD
3HVLPLVWLDQMH]QDNWRVXVYHXWRSLMHQRYLMHJGREDSHVLPLVWLQH
1HPRJXVLSRPRLDSRNDOLSWLDULVWUEXVLPDQLVXXYMHUOMLYL
 HVLPLVWQHPRHELWLJRUH2SWLPLVWPRHPRH
3

25,*,1$/1267,2321$$1-(
RULJLQDOQRVWIDOVLILNDWSODJLMDWRSRQDDQMHUXWLQD
p%XGLRULJLQDODQ$NRYHHOLQHNRJRSRQDDWLRSRQDDMJDXRQRPH
WRMHQDMEROMH2ULJLQDOQRVWVHQHVDVWRMLXWRPHGDNDHWRQLWNRSULMHQLMH
UHNDRYHXWRPHGDWRQRNDHRQRWRPLVOL
2ULJLQDOQRVWWUHEDFLMHQLWLYLHRGRSVHQRVWL
2ULJLQDOQRVWVHQHXL
p)DOVLILNDWVHRGRULJLQDODUD]OLNXMHSRWRPXGDL]JOHGDRULJLQDOQLMH
0HXOMXGLPDLPDSXQRYLHNRSLMDQHJRRULJLQDOD
=ERJSODJLMDWDVHQHELWUHEDOLOMXWLWL2QLVXYMHURMDWQRQDMLVNUHQLMLRGVYLK
NRPSOLPHQDWD
p/MXGLNUDGXMHGQLGUXJLPDPLVOLLQRYDF
/MXGLVHXHRSRQDDWLRWRMVSRVREQRVWLRYLVLQMLKRYRSVWDQDN1XQRVW
VNXSOMDQMDXJUXSHLVWYDUDQMHRGQRVHL]YLUHYMHURMDWQRL]WRJSURFHVD
XHQMD*UXSDSUHQRVLQDVYRMHODQRYHVYDLVNXVWYDSRWUHEQD]DRSVWDQDN
2SRQDDQMHMHQDMLVNUHQLMLREOLNODVNDQMD3LVDORVHLSLHXJODYQRPLGDQDV
SRFUWLSRPRGQRJSUHSLVLYDQMDDSLWDPRVHNDNRWRGDOMXGLPDMRXYLMHNQLMH
GRVDGLORPDMPXQLUDWLWXHJULPDVH
6WDWLWRELELODVPUWRSRQDDWLWRMHYHMHGQDYUVWDURSVWYDYODVWLWR
REUD]RYDQMHLUD]YRMWRVXLYRWLVORERGD
 VSMHKSRGXKYDWDMHXYLMHNQDNRFNLYULMHGQRVWLVHVWYDUDMXVSRVWHSHQLP
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3ULMDWHOMMHNDRGUXJRMD
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3ULMDWHOMDQDVDPRNRULDMDYQRJDKYDOL
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3ULMDWHOMLVXNUDGOMLYFLYUHPHQD
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1HSRYMHUDYDMQLSULMDWHOMXQLQHSULMDWHOMX
1HVWYDUDMQHSULMDWHOMDRGRQRJDNRMLQHELELRGRVWRMDQELWLWYRMSULMDWHOM
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QDMYUHGQLMHSRVMHGRYDWLSULMDWHOMVWYD
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3ULMDWHOMMHNDRGUXJRMD
3ULMDWHOMMHQDMEROMDLPRYLQDXLYRWX
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1HNDWLDVWWYRJDSULMDWHOMDEXGHPLODNDRWYRMD
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3ULMDWHOMVWYRMHDWULEXWVORERGH
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1HVWYDUDMQHSULMDWHOMDRGRQRJDNRMLQHELELRGRVWRMDQELWLWYRMSULMDWHOM
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6UHDVWYDUDSULMDWHOMHQHVUHDLKQDMVLJXUQLMHLVNXD
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6DPRMHPDORLVNUHQLKSULMDWHOMDDOLLSRWUDQMDMHPDOD
6UHDVWYDUDSULMDWHOMHQHVUHDLKQDMVLJXUQLMHLVNXD
6YHYHOLLQHRYRJVYLMHWDQHYULMHGHNROLNRMHGDQGREDUSULMDWHOM
9HLQDSULMDWHOMD]DJRUDYDSULMDWHOMVWYRDYHLQDYMHUQLNDYMHUX
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VWUDQLDNRVLXSUDYX
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6UHDVWYDUDSULMDWHOMHQHVUHDLKQDMVLJXUQLMHLVNXD
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GRVDLYDQMX


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5$7,0,5

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5$7,0,5

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5HYROXFLMDSRLQMHXJODYL3REXQLRUXMHPSUHWKRGLSREXQDXJODYL
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7NRVSULMHLPLUQXUHYROXFLMXLQLQDVLOQXUHYROXFLMXQHPLQRYQRP
8UHYROXFLMDPDSRVWRMHGYLMHYUVWHOMXGLRQLNRMLLKGLXLRQLNRMLVHQMLPD
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p0RHPRELUDWLMHGLQRKRHPROLXVOMHGHHPUDWXSRJLQXWLNDRVXNULYFLLOL
NDRQHGXQL.RPHMHWHNRRGOXLWLVHQHNDVYRMXJOXSXQDGXJUDGLQD

,PDOLVPLVODWRLYLPRXVUHGL]RELOMDDLPDPRPDORUDGRVWL",PDOLVPLVOD
GDVPRVYLSLVPHQLDNURQLQRVHGRVDXMHPR"
,PDOMXGLNRMLQH]QDMXJXELWLYULMHPHSRVYHVDPLRQLVXSUDYDQDSDVW]D
]DSRVOHQH1DMQHVUHWQLMLVXRQLNRMLVHXVHELGRVDXMX
.DGMHGMHWHWXMHGQDVWYDUGRVDGQDLVDPRSRVWDMHGRVDGQR
7DMQDGDVHEXGHGRVDGDQOHLXWRPHGDVHVYHNDH
p,JQRUDQFLMDQH]DRVWDMH]D]QDQRX2QDUDVWHLVWRPEH]JODYRPEU]LQRP
NDRLSRWRQMD
,JQRULUDQMHMHILQLQDLQWDEXLUDQMD,JQRULUDQMHQLMHLVWRWRLWROHUDQFLMD7NR
NRGGUXJRJRYMHNDLJQRULUDGDMHRYMHNQLMHHGDMHRQRYMHN






,PDOLVPLVODWRLYLPRXVUHGL]RELOMDDLPDPRPDORUDGRVWL",PDOLVPLVOD
GDVPRVYLSLVPHQLDNURQLQRVHGRVDXMHPR"
,PDOMXGLNRMLQH]QDMXJXELWLYULMHPHSRVYHVDPLRQLVXSUDYDQDSDVW]D
]DSRVOHQH1DMQHVUHWQLMLVXRQLNRMLVHXVHELGRVDXMX
.DGMHGMHWHWXMHGQDVWYDUGRVDGQDLVDPRSRVWDMHGRVDGQR
7DMQDGDVHEXGHGRVDGDQOHLXWRPHGDVHVYHNDH
p,JQRUDQFLMDQH]DRVWDMH]D]QDQRX2QDUDVWHLVWRPEH]JODYRPEU]LQRP
NDRLSRWRQMD
,JQRULUDQMHMHILQLQDLQWDEXLUDQMD,JQRULUDQMHQLMHLVWRWRLWROHUDQFLMD7NR
NRGGUXJRJRYMHNDLJQRULUDGDMHRYMHNQLMHHGDMHRQRYMHN

p'RUHYROXFLMHPRHGRLVDPRRQGMHJGMHLPDVYLMHVWL
'XELR]QDYUOLQDVYLKUHYROXFLRQDUDLPDMXWROLNRRVMHDMD]DRYMHDQVWYRGD
LPYLHQLMHGDQQHRVWDMH]DRYMHND
5HYROXFLMDGRYRGLQDYODVWNULYHOMXGH1DMJRUHMHRGVYHJDWRVXQMLKRYD
REHDQMDVXSURWQDRGRGOXNDNRMHSURYRGH
5HYROXFLMDSRLQMHXJODYL3REXQLRUXMHPSUHWKRGLSREXQDXJODYL
5HYROXFLMDVHRVWYDUXMHXYLMHNSURWLYERJRYDSRHYLRGRQH3URPHWHMHYH
SUYRJRGPRGHUQLKRVYDMDD7RMHRYMHNRY]DKWMHYSURWLYVYRMHVXGELQH
]DKWMHYVLURPDKDVDPRMHL]JRYRU
5HYROXFLMHGROD]HWLKRDQRYHVHQHSRMDYOMXMXVYXJGMHLVWRPMDLQRPL
MHGQDNRYLGOMLYR
5HYROXFLMHQHUXHWDPQLFHVWDURJUHLPDYHLKSURLUXMX
5HYROXFLMHVHQHVWYDUDMXQDSORDPDYHXVUFLPDLJODYDPDNRQWUDGLNWRUQLK
OMXGL
6RFLMDOQDUHYROXFLMD]DSRHODMHVHREDPD
6YDNDUHYROXFLMDMHPDQMHJUDGLOLWHEXGXQRVWLDYLHDXNFLMDSURORVWL
7NRVSULMHLPLUQXUHYROXFLMXLQLQDVLOQXUHYROXFLMXQHPLQRYQRP
8UHYROXFLMDPDSRVWRMHGYLMHYUVWHOMXGLRQLNRMLLKGLXLRQLNRMLVHQMLPD
RNRULVWH
p0RHPRELUDWLMHGLQRKRHPROLXVOMHGHHPUDWXSRJLQXWLNDRVXNULYFLLOL
NDRQHGXQL.RPHMHWHNRRGOXLWLVHQHNDVYRMXJOXSXQDGXJUDGLQD

5$7,0,5

UHYROXFLMDUDWRUXMHPLUUD]RUXDQMHSREXQDERUED

UHYROXFLMDUDWRUXMHPLUUD]RUXDQMHSREXQDERUED

5$7,0,5

p'RUHYROXFLMHPRHGRLVDPRRQGMHJGMHLPDVYLMHVWL
'XELR]QDYUOLQDVYLKUHYROXFLRQDUDLPDMXWROLNRRVMHDMD]DRYMHDQVWYRGD
LPYLHQLMHGDQQHRVWDMH]DRYMHND
5HYROXFLMDGRYRGLQDYODVWNULYHOMXGH1DMJRUHMHRGVYHJDWRVXQMLKRYD
REHDQMDVXSURWQDRGRGOXNDNRMHSURYRGH
5HYROXFLMDSRLQMHXJODYL3REXQLRUXMHPSUHWKRGLSREXQDXJODYL
5HYROXFLMDVHRVWYDUXMHXYLMHNSURWLYERJRYDSRHYLRGRQH3URPHWHMHYH
SUYRJRGPRGHUQLKRVYDMDD7RMHRYMHNRY]DKWMHYSURWLYVYRMHVXGELQH
]DKWMHYVLURPDKDVDPRMHL]JRYRU
5HYROXFLMHGROD]HWLKRDQRYHVHQHSRMDYOMXMXVYXJGMHLVWRPMDLQRPL
MHGQDNRYLGOMLYR
5HYROXFLMHQHUXHWDPQLFHVWDURJUHLPDYHLKSURLUXMX
5HYROXFLMHVHQHVWYDUDMXQDSORDPDYHXVUFLPDLJODYDPDNRQWUDGLNWRUQLK
OMXGL
6RFLMDOQDUHYROXFLMD]DSRHODMHVHREDPD
6YDNDUHYROXFLMDMHPDQMHJUDGLOLWHEXGXQRVWLDYLHDXNFLMDSURORVWL
7NRVSULMHLPLUQXUHYROXFLMXLQLQDVLOQXUHYROXFLMXQHPLQRYQRP
8UHYROXFLMDPDSRVWRMHGYLMHYUVWHOMXGLRQLNRMLLKGLXLRQLNRMLVHQMLPD
RNRULVWH
p0RHPRELUDWLMHGLQRKRHPROLXVOMHGHHPUDWXSRJLQXWLNDRVXNULYFLLOL
NDRQHGXQL.RPHMHWHNRRGOXLWLVHQHNDVYRMXJOXSXQDGXJUDGLQD

,PDOLVPLVODWRLYLPRXVUHGL]RELOMDDLPDPRPDORUDGRVWL",PDOLVPLVOD
GDVPRVYLSLVPHQLDNURQLQRVHGRVDXMHPR"
,PDOMXGLNRMLQH]QDMXJXELWLYULMHPHSRVYHVDPLRQLVXSUDYDQDSDVW]D
]DSRVOHQH1DMQHVUHWQLMLVXRQLNRMLVHXVHELGRVDXMX
.DGMHGMHWHWXMHGQDVWYDUGRVDGQDLVDPRSRVWDMHGRVDGQR
7DMQDGDVHEXGHGRVDGDQOHLXWRPHGDVHVYHNDH
p,JQRUDQFLMDQH]DRVWDMH]D]QDQRX2QDUDVWHLVWRPEH]JODYRPEU]LQRP
NDRLSRWRQMD
,JQRULUDQMHMHILQLQDLQWDEXLUDQMD,JQRULUDQMHQLMHLVWRWRLWROHUDQFLMD7NR
NRGGUXJRJRYMHNDLJQRULUDGDMHRYMHNQLMHHGDMHRQRYMHN



QXNOHDUQRPRUXMX1HWUHEDQDPWUHLVYMHWVNLUDW,PDPRNDSLWDOL]DP
NRPXQL]DPLWXUL]DP
5DWMHQDVWDYDNSROLWLNHGUXJLPVUHGVWYLPD5DWQHPDRLDYROLNUYRQMH
SUD]QLNVPUWLSUD]QLNROHLSXQLJUREOMD
5DWQRRUXMHSRVWDMHVYHNRPSOLFLUDQLMHDUDWVHVYHYLHSRMHGQRVWDYOMXMH
LGHQDLPHSUHPDLVWUHEOMHQMX
5DWRYLVXSRYUDWDNNDQLEDOVWYD
WRSUYRWUHEDL]RSLWLVXSUDYHGQLUDWRYLQMLKGRGXHQHPDDOLVXLSDN
UD]ORJ]DXYLMHNQRYHUDWRYH
0LUMHQDVWDYDNUDWDGUXJLPVUHGVWYLPD0LUXQHVYMHVQRPL]MHGQDHQMX]QDL
SUYRELWQRSHUPDQHQWQRRGULFDQMHRGDJUHVLMHXVYUKX]DWLWHVDPRJVHEH
SHUPDQHQWQRSRWLVNLYDQMHWDNYLKRVMHDMD1LQDMSRERQLMLRYMHNQHPRH
LYMHWLXPLUXDNRWR]ORHVWLVXVMHGQHHOL
1LMHUDWUHYROXFLRQDUDQYHPLU
6ODYDLPLUVXVWYDULNRMHQHPRJX]DMHGQRLYMHWL1DQDRMSODQHWLLPD
GRYROMQRRUXMDGD]EULXWULVWDPLOLMDUGLVWDQRYQLND
5D]RUXDQMXPRUDSUHWKRGLWLUD]RUXDQMHXPRYD
p3REXQDPLVOLXYLMHNSUHWKRGLSREXQLRUXMD
3REXQDQLMHVDPDSRVHELSOHPHQLWDYHSRRQRPHWRWUDL
3RNRUQRVWLGLVFLSOLQDSRND]XMXWRVHGRJDDNDGDRYMHNKRWLPLFHLOL
QHKRWLFHSUHSXWDWLMHNVYRMHJSRQDDQMDLYODVWQDGVYRMRPGMHODWQRX
GUXJLPOMXGLPD*XHQMHYROMHEH]SULJRYRUDSXWHPWYUGRNRUQHGLVFLSOLQHL
EH]EURMQLKSUDYLOLPDNUQMHVORERGXLRWXSOMXMXNUHDWLYQHGRPHWH
3RYLMHVWRYMHNDSRLQMHRYMHNRYLPQHSRVOXKRPNRMLMHXLVWRYULMHPHL
SRHWDNQMHJRYHVORERGHLUD]YRMDQMHJRYDXPD
3ULWLVDNSRVWRMHLKXYMHWDQDLYRWSURVMHQRJRYMHNDWDNDYMHGDSRNRUQLWLS
VYHYLHSUHYODGDYD
p$NRVHQHHOLERULWLPRHSREMHL9UDWDVXRWYRUHQD,GL
1HXPRUQDERUEDVYLKOMXGLSRVHELFHVLURPDQLKLSRWODHQLK]DVORERGX
PLUSUDYRGUXWYRL]DVNODGVSULURGRPGDMHGRYROMQRSULPMHUD]DKUDEURVW
VQDJXLKHURL]DP

5(',1(5('
UHGQHUHG]EUNDNDRVNDWDVWURID
p%XGLXUHGDQUHGWHGLYULMHPH

p%XGLXUHGDQUHGWHGLYULMHPH
UHGQHUHG]EUNDNDRVNDWDVWURID
5(',1(5('
5DWMHQDVWDYDNSROLWLNHGUXJLPVUHGVWYLPD5DWQHPDRLDYROLNUYRQMH
SUD]QLNVPUWLSUD]QLNROHLSXQLJUREOMD
5DWQRRUXMHSRVWDMHVYHNRPSOLFLUDQLMHDUDWVHVYHYLHSRMHGQRVWDYOMXMH
LGHQDLPHSUHPDLVWUHEOMHQMX
5DWRYLVXSRYUDWDNNDQLEDOVWYD
WRSUYRWUHEDL]RSLWLVXSUDYHGQLUDWRYLQMLKGRGXHQHPDDOLVXLSDN
UD]ORJ]DXYLMHNQRYHUDWRYH
0LUMHQDVWDYDNUDWDGUXJLPVUHGVWYLPD0LUXQHVYMHVQRPL]MHGQDHQMX]QDL
SUYRELWQRSHUPDQHQWQRRGULFDQMHRGDJUHVLMHXVYUKX]DWLWHVDPRJVHEH
SHUPDQHQWQRSRWLVNLYDQMHWDNYLKRVMHDMD1LQDMSRERQLMLRYMHNQHPRH
LYMHWLXPLUXDNRWR]ORHVWLVXVMHGQHHOL
1LMHUDWUHYROXFLRQDUDQYHPLU
6ODYDLPLUVXVWYDULNRMHQHPRJX]DMHGQRLYMHWL1DQDRMSODQHWLLPD
GRYROMQRRUXMDGD]EULXWULVWDPLOLMDUGLVWDQRYQLND
5D]RUXDQMXPRUDSUHWKRGLWLUD]RUXDQMHXPRYD
p3REXQDPLVOLXYLMHNSUHWKRGLSREXQLRUXMD
3REXQDQLMHVDPDSRVHELSOHPHQLWDYHSRRQRPHWRWUDL
3RNRUQRVWLGLVFLSOLQDSRND]XMXWRVHGRJDDNDGDRYMHNKRWLPLFHLOL
QHKRWLFHSUHSXWDWLMHNVYRMHJSRQDDQMDLYODVWQDGVYRMRPGMHODWQRX
GUXJLPOMXGLPD*XHQMHYROMHEH]SULJRYRUDSXWHPWYUGRNRUQHGLVFLSOLQHL
EH]EURMQLKSUDYLOLPDNUQMHVORERGXLRWXSOMXMXNUHDWLYQHGRPHWH
3RYLMHVWRYMHNDSRLQMHRYMHNRYLPQHSRVOXKRPNRMLMHXLVWRYULMHPHL
SRHWDNQMHJRYHVORERGHLUD]YRMDQMHJRYDXPD
3ULWLVDNSRVWRMHLKXYMHWDQDLYRWSURVMHQRJRYMHNDWDNDYMHGDSRNRUQLWLS
VYHYLHSUHYODGDYD
p$NRVHQHHOLERULWLPRHSREMHL9UDWDVXRWYRUHQD,GL
1HXPRUQDERUEDVYLKOMXGLSRVHELFHVLURPDQLKLSRWODHQLK]DVORERGX
PLUSUDYRGUXWYRL]DVNODGVSULURGRPGDMHGRYROMQRSULPMHUD]DKUDEURVW
VQDJXLKHURL]DP
QXNOHDUQRPRUXMX1HWUHEDQDPWUHLVYMHWVNLUDW,PDPRNDSLWDOL]DP
NRPXQL]DPLWXUL]DP





QXNOHDUQRPRUXMX1HWUHEDQDPWUHLVYMHWVNLUDW,PDPRNDSLWDOL]DP
NRPXQL]DPLWXUL]DP
5DWMHQDVWDYDNSROLWLNHGUXJLPVUHGVWYLPD5DWQHPDRLDYROLNUYRQMH
SUD]QLNVPUWLSUD]QLNROHLSXQLJUREOMD
5DWQRRUXMHSRVWDMHVYHNRPSOLFLUDQLMHDUDWVHVYHYLHSRMHGQRVWDYOMXMH
LGHQDLPHSUHPDLVWUHEOMHQMX
5DWRYLVXSRYUDWDNNDQLEDOVWYD
WRSUYRWUHEDL]RSLWLVXSUDYHGQLUDWRYLQMLKGRGXHQHPDDOLVXLSDN
UD]ORJ]DXYLMHNQRYHUDWRYH
0LUMHQDVWDYDNUDWDGUXJLPVUHGVWYLPD0LUXQHVYMHVQRPL]MHGQDHQMX]QDL
SUYRELWQRSHUPDQHQWQRRGULFDQMHRGDJUHVLMHXVYUKX]DWLWHVDPRJVHEH
SHUPDQHQWQRSRWLVNLYDQMHWDNYLKRVMHDMD1LQDMSRERQLMLRYMHNQHPRH
LYMHWLXPLUXDNRWR]ORHVWLVXVMHGQHHOL
1LMHUDWUHYROXFLRQDUDQYHPLU
6ODYDLPLUVXVWYDULNRMHQHPRJX]DMHGQRLYMHWL1DQDRMSODQHWLLPD
GRYROMQRRUXMDGD]EULXWULVWDPLOLMDUGLVWDQRYQLND
5D]RUXDQMXPRUDSUHWKRGLWLUD]RUXDQMHXPRYD
p3REXQDPLVOLXYLMHNSUHWKRGLSREXQLRUXMD
3REXQDQLMHVDPDSRVHELSOHPHQLWDYHSRRQRPHWRWUDL
3RNRUQRVWLGLVFLSOLQDSRND]XMXWRVHGRJDDNDGDRYMHNKRWLPLFHLOL
QHKRWLFHSUHSXWDWLMHNVYRMHJSRQDDQMDLYODVWQDGVYRMRPGMHODWQRX
GUXJLPOMXGLPD*XHQMHYROMHEH]SULJRYRUDSXWHPWYUGRNRUQHGLVFLSOLQHL
EH]EURMQLKSUDYLOLPDNUQMHVORERGXLRWXSOMXMXNUHDWLYQHGRPHWH
3RYLMHVWRYMHNDSRLQMHRYMHNRYLPQHSRVOXKRPNRMLMHXLVWRYULMHPHL
SRHWDNQMHJRYHVORERGHLUD]YRMDQMHJRYDXPD
3ULWLVDNSRVWRMHLKXYMHWDQDLYRWSURVMHQRJRYMHNDWDNDYMHGDSRNRUQLWLS
VYHYLHSUHYODGDYD
p$NRVHQHHOLERULWLPRHSREMHL9UDWDVXRWYRUHQD,GL
1HXPRUQDERUEDVYLKOMXGLSRVHELFHVLURPDQLKLSRWODHQLK]DVORERGX
PLUSUDYRGUXWYRL]DVNODGVSULURGRPGDMHGRYROMQRSULPMHUD]DKUDEURVW
VQDJXLKHURL]DP

5(',1(5('
UHGQHUHG]EUNDNDRVNDWDVWURID
p%XGLXUHGDQUHGWHGLYULMHPH


p%XGLXUHGDQUHGWHGLYULMHPH
UHGQHUHG]EUNDNDRVNDWDVWURID
5(',1(5('
5DWMHQDVWDYDNSROLWLNHGUXJLPVUHGVWYLPD5DWQHPDRLDYROLNUYRQMH
SUD]QLNVPUWLSUD]QLNROHLSXQLJUREOMD
5DWQRRUXMHSRVWDMHVYHNRPSOLFLUDQLMHDUDWVHVYHYLHSRMHGQRVWDYOMXMH
LGHQDLPHSUHPDLVWUHEOMHQMX
5DWRYLVXSRYUDWDNNDQLEDOVWYD
WRSUYRWUHEDL]RSLWLVXSUDYHGQLUDWRYLQMLKGRGXHQHPDDOLVXLSDN
UD]ORJ]DXYLMHNQRYHUDWRYH
0LUMHQDVWDYDNUDWDGUXJLPVUHGVWYLPD0LUXQHVYMHVQRPL]MHGQDHQMX]QDL
SUYRELWQRSHUPDQHQWQRRGULFDQMHRGDJUHVLMHXVYUKX]DWLWHVDPRJVHEH
SHUPDQHQWQRSRWLVNLYDQMHWDNYLKRVMHDMD1LQDMSRERQLMLRYMHNQHPRH
LYMHWLXPLUXDNRWR]ORHVWLVXVMHGQHHOL
1LMHUDWUHYROXFLRQDUDQYHPLU
6ODYDLPLUVXVWYDULNRMHQHPRJX]DMHGQRLYMHWL1DQDRMSODQHWLLPD
GRYROMQRRUXMDGD]EULXWULVWDPLOLMDUGLVWDQRYQLND
5D]RUXDQMXPRUDSUHWKRGLWLUD]RUXDQMHXPRYD
p3REXQDPLVOLXYLMHNSUHWKRGLSREXQLRUXMD
3REXQDQLMHVDPDSRVHELSOHPHQLWDYHSRRQRPHWRWUDL
3RNRUQRVWLGLVFLSOLQDSRND]XMXWRVHGRJDDNDGDRYMHNKRWLPLFHLOL
QHKRWLFHSUHSXWDWLMHNVYRMHJSRQDDQMDLYODVWQDGVYRMRPGMHODWQRX
GUXJLPOMXGLPD*XHQMHYROMHEH]SULJRYRUDSXWHPWYUGRNRUQHGLVFLSOLQHL
EH]EURMQLKSUDYLOLPDNUQMHVORERGXLRWXSOMXMXNUHDWLYQHGRPHWH
3RYLMHVWRYMHNDSRLQMHRYMHNRYLPQHSRVOXKRPNRMLMHXLVWRYULMHPHL
SRHWDNQMHJRYHVORERGHLUD]YRMDQMHJRYDXPD
3ULWLVDNSRVWRMHLKXYMHWDQDLYRWSURVMHQRJRYMHNDWDNDYMHGDSRNRUQLWLS
VYHYLHSUHYODGDYD
p$NRVHQHHOLERULWLPRHSREMHL9UDWDVXRWYRUHQD,GL
1HXPRUQDERUEDVYLKOMXGLSRVHELFHVLURPDQLKLSRWODHQLK]DVORERGX
PLUSUDYRGUXWYRL]DVNODGVSULURGRPGDMHGRYROMQRSULPMHUD]DKUDEURVW
VQDJXLKHURL]DP
QXNOHDUQRPRUXMX1HWUHEDQDPWUHLVYMHWVNLUDW,PDPRNDSLWDOL]DP
NRPXQL]DPLWXUL]DP



p*GMHMHVORJDWXMHLSREMHGD
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6ORJDLQLVQDQLPDOLRELQRLVOLMHSLP
8GUXHQLLVODELSRVWDMXVQDQL
8MHGLQMHQRWUDMH
o'H]LQWHJUDFLMDHSRELMHGLWLLQWHJUDFLMX
o.RKH]LMDVYDNRJGUXWYDSRLYDXSUDYRQDLQMHQLFLGDJRWRYRQHPD
DNWLYQRVWLNRMDVHQHPRHXLQLWLXJRGQRP
p.ROHNWLYQRVWQLMHSRYH]LYDQMHYHXVQRSOMDYDQMHMHGQDRVREDXSDNLUDQDX]
GUXJX]DMHGQLNLRSUHPOMHQH]DMHGQLNLXVPMHUHQHRGRYMHNDGRRYMHND
VDPRRQROLNRLYRWDNROLNRMHSRWUHEQRGDELVHRGUDODEU]LQDPDULUDQMD
p1DMWHHMHLQDMYUHGQLMHVORLWLOMXGH1HVORJRPVHLQDMYHHVWYDULUD]DUDMX
 2QRWRQD]LYDPRRUJDQL]DFLMRPXYLMHNMHSRVOMHGLFDQHNHDSVWUDNFLMH
p
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5HFLWHQDLPPLQLVWULPDGDXRYRM]HPOMLQHHWDNRGXJRELWLUHGDGRNVH
QHNROLNRNUHDWXUDQHEXGH]DQMLKDORQDVYMHWLOMNDPDDYHQLMD
5HGMH]EUNDQDNRMXVHRYMHNQDYLNDR
6YDNRUD]YUVWDYDQMHEROMHMHRGQHUHGD
8QLMHWLUHGXVYRMHPLVOLGDDOLWDNRYDPQHEDQHLVXVWDY
p1HUHGXJODYLQHUHGXGMHOLPD
o=EUNDVHXGUXWYXVWDOQRSRYHDYD6DPRDNRQHWNRLOLQHWRXSUHVYRP
VQDJRPPRHWD]EUNDELWLVYHGHQDQDUHGXRJUDQLHPSRGUXMX
RYMHDQVWYXXYLMHNL]QRYDSULMHWLPRJXQRVWNDRVD
1LWDQLMHXVWDQMXL]D]YDWLWDNDYNDRVNDRVNXSLQDSHGDQDWD
6XSURWQRVWKLMHUDUKLMLQLMHNDRVYHDXWRQRPLMD
=EURMSRMHGLQDQLKLQWHUHVDQHGDMH]DMHGQLNRGREURYHNDRV
p-HGLQLOLMHN]DPQRJHMHNDWDVWURID

6/2*$,1(6/2*$
6/2*$,1(6/2*$
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6ORJDLQLVQDQLPDOLRELQRLVOLMHSLP
8GUXHQLLVODELSRVWDMXVQDQL
8MHGLQMHQRWUDMH
o'H]LQWHJUDFLMDHSRELMHGLWLLQWHJUDFLMX
o.RKH]LMDVYDNRJGUXWYDSRLYDXSUDYRQDLQMHQLFLGDJRWRYRQHPD
DNWLYQRVWLNRMDVHQHPRHXLQLWLXJRGQRP
p.ROHNWLYQRVWQLMHSRYH]LYDQMHYHXVQRSOMDYDQMHMHGQDRVREDXSDNLUDQDX]
GUXJX]DMHGQLNLRSUHPOMHQH]DMHGQLNLXVPMHUHQHRGRYMHNDGRRYMHND
VDPRRQROLNRLYRWDNROLNRMHSRWUHEQRGDELVHRGUDODEU]LQDPDULUDQMD
p1DMWHHMHLQDMYUHGQLMHVORLWLOMXGH1HVORJRPVHLQDMYHHVWYDULUD]DUDMX
p2QRWRQD]LYDPRRUJDQL]DFLMRPXYLMHNMHSRVOMHGLFDQHNHDSVWUDNFLMH

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.DGX]HPOMLSRVWRMLUHGELMHGDLSRQLHQMHVXVUDPRWD.DGX]HPOMLYODGD
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5HFLWHQDLPPLQLVWULPDGDXRYRM]HPOMLQHHWDNRGXJRELWLUHGDGRNVH
QHNROLNRNUHDWXUDQHEXGH]DQMLKDORQDVYMHWLOMNDPDDYHQLMD
5HGMH]EUNDQDNRMXVHRYMHNQDYLNDR
6YDNRUD]YUVWDYDQMHEROMHMHRGQHUHGD
8QLMHWLUHGXVYRMHPLVOLGDDOLWDNRYDPQHEDQHLVXVWDY
p1HUHGXJODYLQHUHGXGMHOLPD
o=EUNDVHXGUXWYXVWDOQRSRYHDYD6DPRDNRQHWNRLOLQHWRXSUHVYRP
VQDJRPPRHWD]EUNDELWLVYHGHQDQDUHGXRJUDQLHPSRGUXMX
RYMHDQVWYXXYLMHNL]QRYDSULMHWLPRJXQRVWNDRVD
1LWDQLMHXVWDQMXL]D]YDWLWDNDYNDRVNDRVNXSLQDSHGDQDWD
6XSURWQRVWKLMHUDUKLMLQLMHNDRVYHDXWRQRPLMD
=EURMSRMHGLQDQLKLQWHUHVDQHGDMH]DMHGQLNRGREURYHNDRV
p-HGLQLOLMHN]DPQRJHMHNDWDVWURID

VORJDNRKH]LMDNROHNWLYQRVWRUJDQL]DFLMDGH]LQWHJUDFLMDLQHVORJD





p*GMHMHVORJDWXMHLSREMHGD
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6ORJDLQLVQDQLPDOLRELQRLVOLMHSLP
8GUXHQLLVODELSRVWDMXVQDQL
8MHGLQMHQRWUDMH
o'H]LQWHJUDFLMDHSRELMHGLWLLQWHJUDFLMX
o.RKH]LMDVYDNRJGUXWYDSRLYDXSUDYRQDLQMHQLFLGDJRWRYRQHPD
DNWLYQRVWLNRMDVHQHPRHXLQLWLXJRGQRP
p.ROHNWLYQRVWQLMHSRYH]LYDQMHYHXVQRSOMDYDQMHMHGQDRVREDXSDNLUDQDX]
GUXJX]DMHGQLNLRSUHPOMHQH]DMHGQLNLXVPMHUHQHRGRYMHNDGRRYMHND
VDPRRQROLNRLYRWDNROLNRMHSRWUHEQRGDELVHRGUDODEU]LQDPDULUDQMD
p1DMWHHMHLQDMYUHGQLMHVORLWLOMXGH1HVORJRPVHLQDMYHHVWYDULUD]DUDMX
 2QRWRQD]LYDPRRUJDQL]DFLMRPXYLMHNMHSRVOMHGLFDQHNHDSVWUDNFLMH
p
VORJDNRKH]LMDNROHNWLYQRVWRUJDQL]DFLMDGH]LQWHJUDFLMDLQHVORJD

'XDVYDNRJUHGDMHYHOLNLNR]DSDSLU
.DGX]HPOMLSRVWRMLUHGELMHGDLSRQLHQMHVXVUDPRWD.DGX]HPOMLYODGD
QHUHGRQGDVXERJDWVWYRLXJOHGVUDPRWD
5HFLWHQDLPPLQLVWULPDGDXRYRM]HPOMLQHHWDNRGXJRELWLUHGDGRNVH
QHNROLNRNUHDWXUDQHEXGH]DQMLKDORQDVYMHWLOMNDPDDYHQLMD
5HGMH]EUNDQDNRMXVHRYMHNQDYLNDR
6YDNRUD]YUVWDYDQMHEROMHMHRGQHUHGD
8QLMHWLUHGXVYRMHPLVOLGDDOLWDNRYDPQHEDQHLVXVWDY
p1HUHGXJODYLQHUHGXGMHOLPD
o=EUNDVHXGUXWYXVWDOQRSRYHDYD6DPRDNRQHWNRLOLQHWRXSUHVYRP
VQDJRPPRHWD]EUNDELWLVYHGHQDQDUHGXRJUDQLHPSRGUXMX
RYMHDQVWYXXYLMHNL]QRYDSULMHWLPRJXQRVWNDRVD
1LWDQLMHXVWDQMXL]D]YDWLWDNDYNDRVNDRVNXSLQDSHGDQDWD
6XSURWQRVWKLMHUDUKLMLQLMHNDRVYHDXWRQRPLMD
=EURMSRMHGLQDQLKLQWHUHVDQHGDMH]DMHGQLNRGREURYHNDRV
p-HGLQLOLMHN]DPQRJHMHNDWDVWURID

6/2*$,1(6/2*$
6/2*$,1(6/2*$
 *GMHMHVORJDWXMHLSREMHGD
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.DGDVXVORQLLVODELPRJXSRVWDWLMDNL
6ORJDLQLVQDQLPDOLRELQRLVOLMHSLP
8GUXHQLLVODELSRVWDMXVQDQL
8MHGLQMHQRWUDMH
o'H]LQWHJUDFLMDHSRELMHGLWLLQWHJUDFLMX
o.RKH]LMDVYDNRJGUXWYDSRLYDXSUDYRQDLQMHQLFLGDJRWRYRQHPD
DNWLYQRVWLNRMDVHQHPRHXLQLWLXJRGQRP
p.ROHNWLYQRVWQLMHSRYH]LYDQMHYHXVQRSOMDYDQMHMHGQDRVREDXSDNLUDQDX]
GUXJX]DMHGQLNLRSUHPOMHQH]DMHGQLNLXVPMHUHQHRGRYMHNDGRRYMHND
VDPRRQROLNRLYRWDNROLNRMHSRWUHEQRGDELVHRGUDODEU]LQDPDULUDQMD
p1DMWHHMHLQDMYUHGQLMHVORLWLOMXGH1HVORJRPVHLQDMYHHVWYDULUD]DUDMX
p2QRWRQD]LYDPRRUJDQL]DFLMRPXYLMHNMHSRVOMHGLFDQHNHDSVWUDNFLMH



'XDVYDNRJUHGDMHYHOLNLNR]DSDSLU
.DGX]HPOMLSRVWRMLUHGELMHGDLSRQLHQMHVXVUDPRWD.DGX]HPOMLYODGD
QHUHGRQGDVXERJDWVWYRLXJOHGVUDPRWD
5HFLWHQDLPPLQLVWULPDGDXRYRM]HPOMLQHHWDNRGXJRELWLUHGDGRNVH
QHNROLNRNUHDWXUDQHEXGH]DQMLKDORQDVYMHWLOMNDPDDYHQLMD
5HGMH]EUNDQDNRMXVHRYMHNQDYLNDR
6YDNRUD]YUVWDYDQMHEROMHMHRGQHUHGD
8QLMHWLUHGXVYRMHPLVOLGDDOLWDNRYDPQHEDQHLVXVWDY
p1HUHGXJODYLQHUHGXGMHOLPD
o=EUNDVHXGUXWYXVWDOQRSRYHDYD6DPRDNRQHWNRLOLQHWRXSUHVYRP
VQDJRPPRHWD]EUNDELWLVYHGHQDQDUHGXRJUDQLHPSRGUXMX
RYMHDQVWYXXYLMHNL]QRYDSULMHWLPRJXQRVWNDRVD
1LWDQLMHXVWDQMXL]D]YDWLWDNDYNDRVNDRVNXSLQDSHGDQDWD
6XSURWQRVWKLMHUDUKLMLQLMHNDRVYHDXWRQRPLMD
=EURMSRMHGLQDQLKLQWHUHVDQHGDMH]DMHGQLNRGREURYHNDRV
 -HGLQLOLMHN]DPQRJHMHNDWDVWURID
p

VORJDNRKH]LMDNROHNWLYQRVWRUJDQL]DFLMDGH]LQWHJUDFLMDLQHVORJD



60,5(1267,/-871-$
p$NRRYMHNPLUQHSURQDHXVHELQHPDVPLVODWUDLWLJDQHJGMHGUXJGMH
.DGDVLXSUDYXPRHVHELGRSXVWLWLVDXYDWLPLUDNDGDVLXNULYXQH
PRHGRSXVWLWLGDJDL]JXEL9ODVWLWLPLUMHYHOLNDUDVNRLNRMLNRWD
p$NRWHMHXYULMHGLRVODELWHGLQMHJDDNROLPRQLMLWHGLVHEH7NR
GUXJHYULMHDVHEHQH]DWLXMH%XGLVPLUHQ1DMEROMLOLMHN]DVUGEXMH
RGJRGD$NRVDYODGDVUGEXSREMHXMHQDMYHHJQHSULMDWHOMD
$NRVHODNRSRVYDDODNRQDHSRYRG
%LWLOMXW]QDLRVYHLYDWLQDVDPRPVHELJUHNXGUXJLK
%ROMHMHNRULWLQHJRVHJQMHYLWL
XYDMVHELMHVDVWUSOMLYDRYMHND
'XHYQRVSRNRMVWYRYHOLDQVWYHQDMHVWYDUDL]DGRYROMVWYRVDPLPVRERP
VDPRMRGDWDMGUDJXOMQLMHWDNRORPDQNDRWRMHOLMHSLVNXSRFMHQ
.DGVHGYRMHQDLVWRPSRVOXXYLMHNVODXMHGQRMHQHSRWUHEQR$NRVHXYLMHN
VYDDMXRERMHVXQHSRWUHEQL
.DGDVHPXGULOMXGLQHELSUHYDULOLEXGDOHELRDMDYDOH
.DNRVHRYMHNOMXWLWDNDYMH
.ORQLVHJQMHYDLOMXWQMH-HGDQVDWOMXWQMHVWRMLWROLNRQDSRUDNDRRVDP
VDWLUDGD
.ORQLVHRJRUHQRVWLDNNDGDMHLRSUDYGDQD
/MXWLJUDDQLMRXYLMHNQLVXUHYROXFLRQDUL/MXWQMDMHQHVSRVREQRVW
SUHWYDUDQMDELMHVDXDNFLMX
/MXWQMDMHVODEVDYMHWQLN
1DMEROMLOLMHN]DVUGEXMHRGJRGD
1HOMXWLVH1HNDWLQHEXGHODJRGQRVUGLWLVH
1HSUHSLULLQHSUDYGDMVHQLVNLPEH]UD]ORJD
1HSUHSLULVHRRQRPHWRWHVHQHWLH
1HSUHSLULVHVRYMHNRPKLWUDMH]LND
1HWUHEDVHERMDWLRQLKNRMLVHVYDDMXYHRQLKNRMLX]PLX
2JRUHQRVWPRHELWLLRSUDYGDQD
3RVWRMHYHOLNHUD]OLNHXNYDOLWHWLLMDLQLVUGEHNRMXSRMHGLQDFRVMHDNDRL
XSRQDDQMXNRMHMHSRVOMHGLFDWDNYLKRVMHDMD1DMLQWHQ]LYQLMDSVLKRORNR
VPLUHQRVWJQMHYOMXWQMDRJRUHQRVWVUGEDVYDDVWUSOMHQMH
VWUSOMLYRVW

VPLUHQRVWJQMHYOMXWQMDRJRUHQRVWVUGEDVYDDVWUSOMHQMH
VWUSOMLYRVW
p$NRRYMHNPLUQHSURQDHXVHELQHPDVPLVODWUDLWLJDQHJGMHGUXJGMH
.DGDVLXSUDYXPRHVHELGRSXVWLWLVDXYDWLPLUDNDGDVLXNULYXQH
PRHGRSXVWLWLGDJDL]JXEL9ODVWLWLPLUMHYHOLNDUDVNRLNRMLNRWD
p$NRWHMHXYULMHGLRVODELWHGLQMHJDDNROLPRQLMLWHGLVHEH7NR
GUXJHYULMHDVHEHQH]DWLXMH%XGLVPLUHQ1DMEROMLOLMHN]DVUGEXMH
RGJRGD$NRVDYODGDVUGEXSREMHXMHQDMYHHJQHSULMDWHOMD
$NRVHODNRSRVYDDODNRQDHSRYRG
%LWLOMXW]QDLRVYHLYDWLQDVDPRPVHELJUHNXGUXJLK
%ROMHMHNRULWLQHJRVHJQMHYLWL
XYDMVHELMHVDVWUSOMLYDRYMHND
'XHYQRVSRNRMVWYRYHOLDQVWYHQDMHVWYDUDL]DGRYROMVWYRVDPLPVRERP
VDPRMRGDWDMGUDJXOMQLMHWDNRORPDQNDRWRMHOLMHSLVNXSRFMHQ
.DGVHGYRMHQDLVWRPSRVOXXYLMHNVODXMHGQRMHQHSRWUHEQR$NRVHXYLMHN
VYDDMXRERMHVXQHSRWUHEQL
.DGDVHPXGULOMXGLQHELSUHYDULOLEXGDOHELRDMDYDOH
.DNRVHRYMHNOMXWLWDNDYMH
.ORQLVHJQMHYDLOMXWQMH-HGDQVDWOMXWQMHVWRMLWROLNRQDSRUDNDRRVDP
VDWLUDGD
.ORQLVHRJRUHQRVWLDNNDGDMHLRSUDYGDQD
/MXWLJUDDQLMRXYLMHNQLVXUHYROXFLRQDUL/MXWQMDMHQHVSRVREQRVW
SUHWYDUDQMDELMHVDXDNFLMX
/MXWQMDMHVODEVDYMHWQLN
1DMEROMLOLMHN]DVUGEXMHRGJRGD
1HOMXWLVH1HNDWLQHEXGHODJRGQRVUGLWLVH
1HSUHSLULLQHSUDYGDMVHQLVNLPEH]UD]ORJD
1HSUHSLULVHRRQRPHWRWHVHQHWLH
1HSUHSLULVHVRYMHNRPKLWUDMH]LND
1HWUHEDVHERMDWLRQLKNRMLVHVYDDMXYHRQLKNRMLX]PLX
2JRUHQRVWPRHELWLLRSUDYGDQD
 RVWRMHYHOLNHUD]OLNHXNYDOLWHWLLMDLQLVUGEHNRMXSRMHGLQDFRVMHDNDRL
3
XSRQDDQMXNRMHMHSRVOMHGLFDWDNYLKRVMHDMD1DMLQWHQ]LYQLMDSVLKRORNR

60,5(1267,/-871-$




60,5(1267,/-871-$
p$NRRYMHNPLUQHSURQDHXVHELQHPDVPLVODWUDLWLJDQHJGMHGUXJGMH
.DGDVLXSUDYXPRHVHELGRSXVWLWLVDXYDWLPLUDNDGDVLXNULYXQH
PRHGRSXVWLWLGDJDL]JXEL9ODVWLWLPLUMHYHOLNDUDVNRLNRMLNRWD
p$NRWHMHXYULMHGLRVODELWHGLQMHJDDNROLPRQLMLWHGLVHEH7NR
GUXJHYULMHDVHEHQH]DWLXMH%XGLVPLUHQ1DMEROMLOLMHN]DVUGEXMH
RGJRGD$NRVDYODGDVUGEXSREMHXMHQDMYHHJQHSULMDWHOMD
$NRVHODNRSRVYDDODNRQDHSRYRG
%LWLOMXW]QDLRVYHLYDWLQDVDPRPVHELJUHNXGUXJLK
%ROMHMHNRULWLQHJRVHJQMHYLWL
XYDMVHELMHVDVWUSOMLYDRYMHND
'XHYQRVSRNRMVWYRYHOLDQVWYHQDMHVWYDUDL]DGRYROMVWYRVDPLPVRERP
VDPRMRGDWDMGUDJXOMQLMHWDNRORPDQNDRWRMHOLMHSLVNXSRFMHQ
.DGVHGYRMHQDLVWRPSRVOXXYLMHNVODXMHGQRMHQHSRWUHEQR$NRVHXYLMHN
VYDDMXRERMHVXQHSRWUHEQL
.DGDVHPXGULOMXGLQHELSUHYDULOLEXGDOHELRDMDYDOH
.DNRVHRYMHNOMXWLWDNDYMH
.ORQLVHJQMHYDLOMXWQMH-HGDQVDWOMXWQMHVWRMLWROLNRQDSRUDNDRRVDP
VDWLUDGD
.ORQLVHRJRUHQRVWLDNNDGDMHLRSUDYGDQD
/MXWLJUDDQLMRXYLMHNQLVXUHYROXFLRQDUL/MXWQMDMHQHVSRVREQRVW
SUHWYDUDQMDELMHVDXDNFLMX
/MXWQMDMHVODEVDYMHWQLN
1DMEROMLOLMHN]DVUGEXMHRGJRGD
1HOMXWLVH1HNDWLQHEXGHODJRGQRVUGLWLVH
1HSUHSLULLQHSUDYGDMVHQLVNLPEH]UD]ORJD
1HSUHSLULVHRRQRPHWRWHVHQHWLH
1HSUHSLULVHVRYMHNRPKLWUDMH]LND
1HWUHEDVHERMDWLRQLKNRMLVHVYDDMXYHRQLKNRMLX]PLX
2JRUHQRVWPRHELWLLRSUDYGDQD
3RVWRMHYHOLNHUD]OLNHXNYDOLWHWLLMDLQLVUGEHNRMXSRMHGLQDFRVMHDNDRL
XSRQDDQMXNRMHMHSRVOMHGLFDWDNYLKRVMHDMD1DMLQWHQ]LYQLMDSVLKRORNR
VPLUHQRVWJQMHYOMXWQMDRJRUHQRVWVUGEDVYDDVWUSOMHQMH
VWUSOMLYRVW

VPLUHQRVWJQMHYOMXWQMDRJRUHQRVWVUGEDVYDDVWUSOMHQMH
VWUSOMLYRVW
p$NRRYMHNPLUQHSURQDHXVHELQHPDVPLVODWUDLWLJDQHJGMHGUXJGMH
.DGDVLXSUDYXPRHVHELGRSXVWLWLVDXYDWLPLUDNDGDVLXNULYXQH
PRHGRSXVWLWLGDJDL]JXEL9ODVWLWLPLUMHYHOLNDUDVNRLNRMLNRWD
p$NRWHMHXYULMHGLRVODELWHGLQMHJDDNROLPRQLMLWHGLVHEH7NR
GUXJHYULMHDVHEHQH]DWLXMH%XGLVPLUHQ1DMEROMLOLMHN]DVUGEXMH
RGJRGD$NRVDYODGDVUGEXSREMHXMHQDMYHHJQHSULMDWHOMD
$NRVHODNRSRVYDDODNRQDHSRYRG
%LWLOMXW]QDLRVYHLYDWLQDVDPRPVHELJUHNXGUXJLK
%ROMHMHNRULWLQHJRVHJQMHYLWL
XYDMVHELMHVDVWUSOMLYDRYMHND
'XHYQRVSRNRMVWYRYHOLDQVWYHQDMHVWYDUDL]DGRYROMVWYRVDPLPVRERP
VDPRMRGDWDMGUDJXOMQLMHWDNRORPDQNDRWRMHOLMHSLVNXSRFMHQ
.DGVHGYRMHQDLVWRPSRVOXXYLMHNVODXMHGQRMHQHSRWUHEQR$NRVHXYLMHN
VYDDMXRERMHVXQHSRWUHEQL
.DGDVHPXGULOMXGLQHELSUHYDULOLEXGDOHELRDMDYDOH
.DNRVHRYMHNOMXWLWDNDYMH
.ORQLVHJQMHYDLOMXWQMH-HGDQVDWOMXWQMHVWRMLWROLNRQDSRUDNDRRVDP
VDWLUDGD
.ORQLVHRJRUHQRVWLDNNDGDMHLRSUDYGDQD
/MXWLJUDDQLMRXYLMHNQLVXUHYROXFLRQDUL/MXWQMDMHQHVSRVREQRVW
SUHWYDUDQMDELMHVDXDNFLMX
/MXWQMDMHVODEVDYMHWQLN
1DMEROMLOLMHN]DVUGEXMHRGJRGD
1HOMXWLVH1HNDWLQHEXGHODJRGQRVUGLWLVH
1HSUHSLULLQHSUDYGDMVHQLVNLPEH]UD]ORJD
1HSUHSLULVHRRQRPHWRWHVHQHWLH
1HSUHSLULVHVRYMHNRPKLWUDMH]LND
1HWUHEDVHERMDWLRQLKNRMLVHVYDDMXYHRQLKNRMLX]PLX
2JRUHQRVWPRHELWLLRSUDYGDQD
 RVWRMHYHOLNHUD]OLNHXNYDOLWHWLLMDLQLVUGEHNRMXSRMHGLQDFRVMHDNDRL
3
XSRQDDQMXNRMHMHSRVOMHGLFDWDNYLKRVMHDMD1DMLQWHQ]LYQLMDSVLKRORNR

60,5(1267,/-871-$




LVWUDLYDNDWHRULMDRL]YRUXVUGEHLDJUHVLYQRVWLMHIUXVWUDFLMVNRDJUHVLYQD
KLSRWH]D0QRJH]DSUHNHXLYRWXPRJXNRGRYMHNDL]D]YDWLHPRWLYQR
VWDQMHVUGEHDWLPHVSRYHDYDPRJXQRVWGDHXVOLMHGLWLDJUHVLYQR
SRQDDQMH'DOLHXVOLMHGLWLDJUHVLYQRVWLXNDNYRPREOLNXRYLVLRPQRJLP
LVNXVWYLPDL]RNROLQHNRMLHVWRVHXXGMHWLQMVWYR1DYLNHNRMHMHRYMHN
VWHNDRXYULMHPHRGJRMD]QDDMQHRVRELQHNRMHVXVHREOLNRYDOHXJRGLQDPD
IRUPLUDQMDL]ORHQRVWQDVLOQLPX]RULPDNDRWRVXSULPMHULFHQDVLOQL
URGLWHOMLND]QDDNRRYMHNL]UD]LVYRMXPUQMXVYHWRRGOXXMHNDNRH
RYMHNSRVWXSLWLXWUHQXWNXVUGEH
6RYMHNRPJQMHYQLPQH]DPHLVYDH1HNDJQMHYEXGHGDOHNRRGWYRMH
GXH
6DPRVODELOMXGLVDPRJDVHEHMDNLQRVLXVYRPHVUFXLWDYHQDFLMH
6UGEDMHRVMHDMNRMLRELQRSUDWLQHSULMDWHOMVNRXQLWDYDMXHLOL
RVYHWROMXELYRSRQDDQMH
6UGEDMHSRHWDNOXGRVWL
6UGEDL]JOHGDLPDYLHL]UDDMD2SUDYGDQDMHNDNRNDXSVLKROR]LVUGED
RYMHNDNRPHVXXVUHHQDRVQRYQDOMXGVNDSUDYDDQHUD]XPQDMHVUGED
RYMHNDVQHRSUDYGDQLPRVMHDMHPGDMHSURJRYRUL1RUPDOQDMHLSUROD]QD
VUGEDNRMXL]D]LYDMXUD]RDUDQMD
6YDDUDDJOXKRVW
6YDHELGXJRWUDMDOHNDGDELNULYLFDELODVDPRQDMHGQRMVWUDQL
6YDNLMHQDSUHGDNSUDHQQHPLURPDEH]QDSUHWNDQHPD]DGRYROMVWYD=DWR
QLNDGDQHHSRVWLLVUHHRQDMNRMLMHWUDLXVPLUHQRVWL
6YLVPRPLQDMRJRUHQLMLRQGDNDGDEUDQLPRQHYULMHGQRVWLXQDPD
7NRVDYODGDVUGEXSREMHXMHQDMYHHJQHSULMDWHOMD
8PRYMHNDXVWHHRGVUGEH
=DVXWUDRGJRGLVDPRJQMHY
p1DRYRPVYLMHWXRYMHNPRUDLOLEU]RXPULMHWLLOLVWUSOMLYRLYMHWL
6DPRSURSRYLMHGDMWHVWUSOMLYRVWRQGDMHURSVWYRXVNRURJRWRYR-HURG
VWUSOMLYRVWLGRGRND]DGDVYHPRUDWHWUSMHWLOXSHWYRLPDMHGQRVWDYDQ
SULMHOD]
6WUSOMLYRVWMHSOHPHQLWLMDRGOMHSRWH
6WUSOMLYRVWMHVQDJDQDMYLHSRWHQFLMH9HOLNDMHVWUSOMLYRVWSRWUHEQDNDNREL
VHRYMHNQDXLRVWUSOMLYRVWL

LVWUDLYDNDWHRULMDRL]YRUXVUGEHLDJUHVLYQRVWLMHIUXVWUDFLMVNRDJUHVLYQD
KLSRWH]D0QRJH]DSUHNHXLYRWXPRJXNRGRYMHNDL]D]YDWLHPRWLYQR
VWDQMHVUGEHDWLPHVSRYHDYDPRJXQRVWGDHXVOLMHGLWLDJUHVLYQR
SRQDDQMH'DOLHXVOLMHGLWLDJUHVLYQRVWLXNDNYRPREOLNXRYLVLRPQRJLP
LVNXVWYLPDL]RNROLQHNRMLHVWRVHXXGMHWLQMVWYR1DYLNHNRMHMHRYMHN
VWHNDRXYULMHPHRGJRMD]QDDMQHRVRELQHNRMHVXVHREOLNRYDOHXJRGLQDPD
IRUPLUDQMDL]ORHQRVWQDVLOQLPX]RULPDNDRWRVXSULPMHULFHQDVLOQL
URGLWHOMLND]QDDNRRYMHNL]UD]LVYRMXPUQMXVYHWRRGOXXMHNDNRH
RYMHNSRVWXSLWLXWUHQXWNXVUGEH
6RYMHNRPJQMHYQLPQH]DPHLVYDH1HNDJQMHYEXGHGDOHNRRGWYRMH
GXH
6DPRVODELOMXGLVDPRJDVHEHMDNLQRVLXVYRPHVUFXLWDYHQDFLMH
6UGEDMHRVMHDMNRMLRELQRSUDWLQHSULMDWHOMVNRXQLWDYDMXHLOL
RVYHWROMXELYRSRQDDQMH
6UGEDMHSRHWDNOXGRVWL
6UGEDL]JOHGDLPDYLHL]UDDMD2SUDYGDQDMHNDNRNDXSVLKROR]LVUGED
RYMHNDNRPHVXXVUHHQDRVQRYQDOMXGVNDSUDYDDQHUD]XPQDMHVUGED
RYMHNDVQHRSUDYGDQLPRVMHDMHPGDMHSURJRYRUL1RUPDOQDMHLSUROD]QD
VUGEDNRMXL]D]LYDMXUD]RDUDQMD
6YDDUDDJOXKRVW
6YDHELGXJRWUDMDOHNDGDELNULYLFDELODVDPRQDMHGQRMVWUDQL
6YDNLMHQDSUHGDNSUDHQQHPLURPDEH]QDSUHWNDQHPD]DGRYROMVWYD=DWR
QLNDGDQHHSRVWLLVUHHRQDMNRMLMHWUDLXVPLUHQRVWL
6YLVPRPLQDMRJRUHQLMLRQGDNDGDEUDQLPRQHYULMHGQRVWLXQDPD
7NRVDYODGDVUGEXSREMHXMHQDMYHHJQHSULMDWHOMD
8PRYMHNDXVWHHRGVUGEH
=DVXWUDRGJRGLVDPRJQMHY
p1DRYRPVYLMHWXRYMHNPRUDLOLEU]RXPULMHWLLOLVWUSOMLYRLYMHWL
6DPRSURSRYLMHGDMWHVWUSOMLYRVWRQGDMHURSVWYRXVNRURJRWRYR-HURG
VWUSOMLYRVWLGRGRND]DGDVYHPRUDWHWUSMHWLOXSHWYRLPDMHGQRVWDYDQ
SULMHOD]
6WUSOMLYRVWMHSOHPHQLWLMDRGOMHSRWH
6WUSOMLYRVWMHVQDJDQDMYLHSRWHQFLMH9HOLNDMHVWUSOMLYRVWSRWUHEQDNDNREL
VHRYMHNQDXLRVWUSOMLYRVWL






LVWUDLYDNDWHRULMDRL]YRUXVUGEHLDJUHVLYQRVWLMHIUXVWUDFLMVNRDJUHVLYQD
KLSRWH]D0QRJH]DSUHNHXLYRWXPRJXNRGRYMHNDL]D]YDWLHPRWLYQR
VWDQMHVUGEHDWLPHVSRYHDYDPRJXQRVWGDHXVOLMHGLWLDJUHVLYQR
SRQDDQMH'DOLHXVOLMHGLWLDJUHVLYQRVWLXNDNYRPREOLNXRYLVLRPQRJLP
LVNXVWYLPDL]RNROLQHNRMLHVWRVHXXGMHWLQMVWYR1DYLNHNRMHMHRYMHN
VWHNDRXYULMHPHRGJRMD]QDDMQHRVRELQHNRMHVXVHREOLNRYDOHXJRGLQDPD
IRUPLUDQMDL]ORHQRVWQDVLOQLPX]RULPDNDRWRVXSULPMHULFHQDVLOQL
URGLWHOMLND]QDDNRRYMHNL]UD]LVYRMXPUQMXVYHWRRGOXXMHNDNRH
RYMHNSRVWXSLWLXWUHQXWNXVUGEH
6RYMHNRPJQMHYQLPQH]DPHLVYDH1HNDJQMHYEXGHGDOHNRRGWYRMH
GXH
6DPRVODELOMXGLVDPRJDVHEHMDNLQRVLXVYRPHVUFXLWDYHQDFLMH
6UGEDMHRVMHDMNRMLRELQRSUDWLQHSULMDWHOMVNRXQLWDYDMXHLOL
RVYHWROMXELYRSRQDDQMH
6UGEDMHSRHWDNOXGRVWL
6UGEDL]JOHGDLPDYLHL]UDDMD2SUDYGDQDMHNDNRNDXSVLKROR]LVUGED
RYMHNDNRPHVXXVUHHQDRVQRYQDOMXGVNDSUDYDDQHUD]XPQDMHVUGED
RYMHNDVQHRSUDYGDQLPRVMHDMHPGDMHSURJRYRUL1RUPDOQDMHLSUROD]QD
VUGEDNRMXL]D]LYDMXUD]RDUDQMD
6YDDUDDJOXKRVW
6YDHELGXJRWUDMDOHNDGDELNULYLFDELODVDPRQDMHGQRMVWUDQL
6YDNLMHQDSUHGDNSUDHQQHPLURPDEH]QDSUHWNDQHPD]DGRYROMVWYD=DWR
QLNDGDQHHSRVWLLVUHHRQDMNRMLMHWUDLXVPLUHQRVWL
6YLVPRPLQDMRJRUHQLMLRQGDNDGDEUDQLPRQHYULMHGQRVWLXQDPD
7NRVDYODGDVUGEXSREMHXMHQDMYHHJQHSULMDWHOMD
8PRYMHNDXVWHHRGVUGEH
=DVXWUDRGJRGLVDPRJQMHY
p1DRYRPVYLMHWXRYMHNPRUDLOLEU]RXPULMHWLLOLVWUSOMLYRLYMHWL
6DPRSURSRYLMHGDMWHVWUSOMLYRVWRQGDMHURSVWYRXVNRURJRWRYR-HURG
VWUSOMLYRVWLGRGRND]DGDVYHPRUDWHWUSMHWLOXSHWYRLPDMHGQRVWDYDQ
SULMHOD]
6WUSOMLYRVWMHSOHPHQLWLMDRGOMHSRWH
6WUSOMLYRVWMHVQDJDQDMYLHSRWHQFLMH9HOLNDMHVWUSOMLYRVWSRWUHEQDNDNREL
VHRYMHNQDXLRVWUSOMLYRVWL

LVWUDLYDNDWHRULMDRL]YRUXVUGEHLDJUHVLYQRVWLMHIUXVWUDFLMVNRDJUHVLYQD
KLSRWH]D0QRJH]DSUHNHXLYRWXPRJXNRGRYMHNDL]D]YDWLHPRWLYQR
VWDQMHVUGEHDWLPHVSRYHDYDPRJXQRVWGDHXVOLMHGLWLDJUHVLYQR
SRQDDQMH'DOLHXVOLMHGLWLDJUHVLYQRVWLXNDNYRPREOLNXRYLVLRPQRJLP
LVNXVWYLPDL]RNROLQHNRMLHVWRVHXXGMHWLQMVWYR1DYLNHNRMHMHRYMHN
VWHNDRXYULMHPHRGJRMD]QDDMQHRVRELQHNRMHVXVHREOLNRYDOHXJRGLQDPD
IRUPLUDQMDL]ORHQRVWQDVLOQLPX]RULPDNDRWRVXSULPMHULFHQDVLOQL
URGLWHOMLND]QDDNRRYMHNL]UD]LVYRMXPUQMXVYHWRRGOXXMHNDNRH
RYMHNSRVWXSLWLXWUHQXWNXVUGEH
6RYMHNRPJQMHYQLPQH]DPHLVYDH1HNDJQMHYEXGHGDOHNRRGWYRMH
GXH
6DPRVODELOMXGLVDPRJDVHEHMDNLQRVLXVYRPHVUFXLWDYHQDFLMH
6UGEDMHRVMHDMNRMLRELQRSUDWLQHSULMDWHOMVNRXQLWDYDMXHLOL
RVYHWROMXELYRSRQDDQMH
6UGEDMHSRHWDNOXGRVWL
6UGEDL]JOHGDLPDYLHL]UDDMD2SUDYGDQDMHNDNRNDXSVLKROR]LVUGED
RYMHNDNRPHVXXVUHHQDRVQRYQDOMXGVNDSUDYDDQHUD]XPQDMHVUGED
RYMHNDVQHRSUDYGDQLPRVMHDMHPGDMHSURJRYRUL1RUPDOQDMHLSUROD]QD
VUGEDNRMXL]D]LYDMXUD]RDUDQMD
6YDDUDDJOXKRVW
6YDHELGXJRWUDMDOHNDGDELNULYLFDELODVDPRQDMHGQRMVWUDQL
6YDNLMHQDSUHGDNSUDHQQHPLURPDEH]QDSUHWNDQHPD]DGRYROMVWYD=DWR
QLNDGDQHHSRVWLLVUHHRQDMNRMLMHWUDLXVPLUHQRVWL
6YLVPRPLQDMRJRUHQLMLRQGDNDGDEUDQLPRQHYULMHGQRVWLXQDPD
7NRVDYODGDVUGEXSREMHXMHQDMYHHJQHSULMDWHOMD
8PRYMHNDXVWHHRGVUGEH
=DVXWUDRGJRGLVDPRJQMHY
p1DRYRPVYLMHWXRYMHNPRUDLOLEU]RXPULMHWLLOLVWUSOMLYRLYMHWL
6DPRSURSRYLMHGDMWHVWUSOMLYRVWRQGDMHURSVWYRXVNRURJRWRYR-HURG
VWUSOMLYRVWLGRGRND]DGDVYHPRUDWHWUSMHWLOXSHWYRLPDMHGQRVWDYDQ
SULMHOD]
6WUSOMLYRVWMHSOHPHQLWLMDRGOMHSRWH
6WUSOMLYRVWMHVQDJDQDMYLHSRWHQFLMH9HOLNDMHVWUSOMLYRVWSRWUHEQDNDNREL
VHRYMHNQDXLRVWUSOMLYRVWL



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EROQHVUHDQHYROMDQRVWDOJLMDRDMRVDPOMHQRVWSDWQMD
oRYMHNSUHVWDQHELWLPODGNDGDVKYDWLGDL]UHLEROQLWDQHPLMHQMD
 RYMHNVXGERQRVQRWUDLHOMXNRMDHPXREMDVQLWLNROLNRMHQHVUHWDQ
p
'ULPGDHRVWDOHQHYROMHXNRMLPDVHQDOD]LQDSODQHWSLWDQMHDWRPVNRJ
RUXMDEDFLWLXVMHQX
.DGDELREMHVLOLQD]LGVYDWNRELSUXLRUXNX]DVYRMRP
1DRYRPVYLMHWXSRVWRMHVDPRGYLMHWUDJHGLMH-HGQDMHGDVHQHPRHGRELWL
RQRWRVHHOLDGUXJDMHNDGDVHWRGRELMH
1DVODLYDWLVHWXLPQHYROMDPDQHOMXGVNDMHQDVODGD
1HVUHDHVWRSRVWDMHWHRPNDGDMHQHWNREODJRQD]RYHSHKRP
1HVUHDMHLVSLWRYMHNRYHSRX]GDQRVWL
1HVUHDMHXWRPHGDVYDWNRPLVOLGDMHGUXJLNDRLRQLGDSULWRPSUHYLGLGD
SRVWRMHLSRWHQLOMXGL
1HVUHDXYLMHNGROD]LRGSURWLYQLND
1HYROMDMHSULJRGD]DKUDEURVW
6QHVUHRPVHPRUDPRXKYDWLWLXNRWDFUXNDPDLQRJDPDQHMH]LNRP
6QHYROMRPVHERULSDPHXDQHVX]DPD
6ODEDWLMHXWMHKDRGWXLKQHYROMD
7UDJHGLMHGUXJLKXYLMHNVXWDNRRDMQREDQDOQH
8QDHOXMHVYDNDQHVUHDXSUDYRRQROLNRWHND]DNROLNXMHX]PHPR
8QHYROMLQDMYLHEROLSULVMHDQMHQDVUHWQHGDQH
p1RVWDOJLMDMHVSRVREQRVWDOMHQMDWRQLWDYLHQLMHRQDNRNDNRMHSULMHELOR
p.DGDVXOMXGLRDMQL]DSURYHGEXVYRMLKFLOMHYDSULPLMHQLWHRDMQD
VUHGVWYD
2DMMHKLMHQDNRMDVHKUDQLVWUYLQRPYMHURYDQMD
2DMDQMHMHEROVODELD
pRYMHNQHPRHLYMHWLSRWSXQRVDP
,VWLQDMHELRVDPSULOLQRVDPDOLRVDPOMHQRVWMRXYLMHNQLMHGRND]GD
RYMHNQHPDSUDYR
.DGDMHRYMHNVDPRQMHQHSRWSXQPRUDQDLGUXJRJDNDNRELELRVUHWDQ
1DMWHHMHDNRQHWNRPRUDELWLVDPDQDMOMHSHDNRPRHELWLVDP1HYDOMD
WUDLWLQLVDPRXQLYUHYX

oRYMHNSUHVWDQHELWLPODGNDGDVKYDWLGDL]UHLEROQLWDQHPLMHQMD
pRYMHNVXGERQRVQRWUDLHOMXNRMDHPXREMDVQLWLNROLNRMHQHVUHWDQ
'ULPGDHRVWDOHQHYROMHXNRMLPDVHQDOD]LQDSODQHWSLWDQMHDWRPVNRJ
RUXMDEDFLWLXVMHQX
.DGDELREMHVLOLQD]LGVYDWNRELSUXLRUXNX]DVYRMRP
1DRYRPVYLMHWXSRVWRMHVDPRGYLMHWUDJHGLMH-HGQDMHGDVHQHPRHGRELWL
RQRWRVHHOLDGUXJDMHNDGDVHWRGRELMH
1DVODLYDWLVHWXLPQHYROMDPDQHOMXGVNDMHQDVODGD
1HVUHDHVWRSRVWDMHWHRPNDGDMHQHWNREODJRQD]RYHSHKRP
1HVUHDMHLVSLWRYMHNRYHSRX]GDQRVWL
1HVUHDMHXWRPHGDVYDWNRPLVOLGDMHGUXJLNDRLRQLGDSULWRPSUHYLGLGD
SRVWRMHLSRWHQLOMXGL
1HVUHDXYLMHNGROD]LRGSURWLYQLND
1HYROMDMHSULJRGD]DKUDEURVW
6QHVUHRPVHPRUDPRXKYDWLWLXNRWDFUXNDPDLQRJDPDQHMH]LNRP
6QHYROMRPVHERULSDPHXDQHVX]DPD
6ODEDWLMHXWMHKDRGWXLKQHYROMD
7UDJHGLMHGUXJLKXYLMHNVXWDNRRDMQREDQDOQH
8QDHOXMHVYDNDQHVUHDXSUDYRRQROLNRWHND]DNROLNXMHX]PHPR
8QHYROMLQDMYLHEROLSULVMHDQMHQDVUHWQHGDQH
p1RVWDOJLMDMHVSRVREQRVWDOMHQMDWRQLWDYLHQLMHRQDNRNDNRMHSULMHELOR
p.DGDVXOMXGLRDMQL]DSURYHGEXVYRMLKFLOMHYDSULPLMHQLWHRDMQD
VUHGVWYD
2DMMHKLMHQDNRMDVHKUDQLVWUYLQRPYMHURYDQMD
2DMDQMHMHEROVODELD
pRYMHNQHPRHLYMHWLSRWSXQRVDP
,VWLQDMHELRVDPSULOLQRVDPDOLRVDPOMHQRVWMRXYLMHNQLMHGRND]GD
RYMHNQHPDSUDYR
.DGDMHRYMHNVDPRQMHQHSRWSXQPRUDQDLGUXJRJDNDNRELELRVUHWDQ
 DMWHHMHDNRQHWNRPRUDELWLVDPDQDMOMHSHDNRPRHELWLVDP1HYDOMD
1
WUDLWLQLVDPRXQLYUHYX
EROQHVUHDQHYROMDQRVWDOJLMDRDMRVDPOMHQRVWSDWQMD
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65($,1(65($
EROQHVUHDQHYROMDQRVWDOJLMDRDMRVDPOMHQRVWSDWQMD
 RYMHNSUHVWDQHELWLPODGNDGDVKYDWLGDL]UHLEROQLWDQHPLMHQMD
o
pRYMHNVXGERQRVQRWUDLHOMXNRMDHPXREMDVQLWLNROLNRMHQHVUHWDQ
'ULPGDHRVWDOHQHYROMHXNRMLPDVHQDOD]LQDSODQHWSLWDQMHDWRPVNRJ
RUXMDEDFLWLXVMHQX
.DGDELREMHVLOLQD]LGVYDWNRELSUXLRUXNX]DVYRMRP
1DRYRPVYLMHWXSRVWRMHVDPRGYLMHWUDJHGLMH-HGQDMHGDVHQHPRHGRELWL
RQRWRVHHOLDGUXJDMHNDGDVHWRGRELMH
1DVODLYDWLVHWXLPQHYROMDPDQHOMXGVNDMHQDVODGD
1HVUHDHVWRSRVWDMHWHRPNDGDMHQHWNREODJRQD]RYHSHKRP
1HVUHDMHLVSLWRYMHNRYHSRX]GDQRVWL
1HVUHDMHXWRPHGDVYDWNRPLVOLGDMHGUXJLNDRLRQLGDSULWRPSUHYLGLGD
SRVWRMHLSRWHQLOMXGL
1HVUHDXYLMHNGROD]LRGSURWLYQLND
1HYROMDMHSULJRGD]DKUDEURVW
6QHVUHRPVHPRUDPRXKYDWLWLXNRWDFUXNDPDLQRJDPDQHMH]LNRP
6QHYROMRPVHERULSDPHXDQHVX]DPD
6ODEDWLMHXWMHKDRGWXLKQHYROMD
7UDJHGLMHGUXJLKXYLMHNVXWDNRRDMQREDQDOQH
8QDHOXMHVYDNDQHVUHDXSUDYRRQROLNRWHND]DNROLNXMHX]PHPR
8QHYROMLQDMYLHEROLSULVMHDQMHQDVUHWQHGDQH
p1RVWDOJLMDMHVSRVREQRVWDOMHQMDWRQLWDYLHQLMHRQDNRNDNRMHSULMHELOR
p.DGDVXOMXGLRDMQL]DSURYHGEXVYRMLKFLOMHYDSULPLMHQLWHRDMQD
VUHGVWYD
2DMMHKLMHQDNRMDVHKUDQLVWUYLQRPYMHURYDQMD
2DMDQMHMHEROVODELD
pRYMHNQHPRHLYMHWLSRWSXQRVDP
,VWLQDMHELRVDPSULOLQRVDPDOLRVDPOMHQRVWMRXYLMHNQLMHGRND]GD
RYMHNQHPDSUDYR
.DGDMHRYMHNVDPRQMHQHSRWSXQPRUDQDLGUXJRJDNDNRELELRVUHWDQ
1DMWHHMHDNRQHWNRPRUDELWLVDPDQDMOMHSHDNRPRHELWLVDP1HYDOMD
WUDLWLQLVDPRXQLYUHYX

oRYMHNSUHVWDQHELWLPODGNDGDVKYDWLGDL]UHLEROQLWDQHPLMHQMD
pRYMHNVXGERQRVQRWUDLHOMXNRMDHPXREMDVQLWLNROLNRMHQHVUHWDQ
'ULPGDHRVWDOHQHYROMHXNRMLPDVHQDOD]LQDSODQHWSLWDQMHDWRPVNRJ
RUXMDEDFLWLXVMHQX
.DGDELREMHVLOLQD]LGVYDWNRELSUXLRUXNX]DVYRMRP
1DRYRPVYLMHWXSRVWRMHVDPRGYLMHWUDJHGLMH-HGQDMHGDVHQHPRHGRELWL
RQRWRVHHOLDGUXJDMHNDGDVHWRGRELMH
1DVODLYDWLVHWXLPQHYROMDPDQHOMXGVNDMHQDVODGD
1HVUHDHVWRSRVWDMHWHRPNDGDMHQHWNREODJRQD]RYHSHKRP
1HVUHDMHLVSLWRYMHNRYHSRX]GDQRVWL
1HVUHDMHXWRPHGDVYDWNRPLVOLGDMHGUXJLNDRLRQLGDSULWRPSUHYLGLGD
SRVWRMHLSRWHQLOMXGL
1HVUHDXYLMHNGROD]LRGSURWLYQLND
1HYROMDMHSULJRGD]DKUDEURVW
6QHVUHRPVHPRUDPRXKYDWLWLXNRWDFUXNDPDLQRJDPDQHMH]LNRP
6QHYROMRPVHERULSDPHXDQHVX]DPD
6ODEDWLMHXWMHKDRGWXLKQHYROMD
7UDJHGLMHGUXJLKXYLMHNVXWDNRRDMQREDQDOQH
8QDHOXMHVYDNDQHVUHDXSUDYRRQROLNRWHND]DNROLNXMHX]PHPR
8QHYROMLQDMYLHEROLSULVMHDQMHQDVUHWQHGDQH
p1RVWDOJLMDMHVSRVREQRVWDOMHQMDWRQLWDYLHQLMHRQDNRNDNRMHSULMHELOR
p.DGDVXOMXGLRDMQL]DSURYHGEXVYRMLKFLOMHYDSULPLMHQLWHRDMQD
VUHGVWYD
2DMMHKLMHQDNRMDVHKUDQLVWUYLQRPYMHURYDQMD
2DMDQMHMHEROVODELD
pRYMHNQHPRHLYMHWLSRWSXQRVDP
,VWLQDMHELRVDPSULOLQRVDPDOLRVDPOMHQRVWMRXYLMHNQLMHGRND]GD
RYMHNQHPDSUDYR
.DGDMHRYMHNVDPRQMHQHSRWSXQPRUDQDLGUXJRJDNDNRELELRVUHWDQ
 DMWHHMHDNRQHWNRPRUDELWLVDPDQDMOMHSHDNRPRHELWLVDP1HYDOMD
1
WUDLWLQLVDPRXQLYUHYX
EROQHVUHDQHYROMDQRVWDOJLMDRDMRVDPOMHQRVWSDWQMD
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2VDPOMHQRVWMHVUDPRWD
2VDPOMHQRVWMHXGHVLVWDNQXWLKGXKRYD
6DPRGDXVSLMHPELWLVDPSRPR]LWHPLGUDJLPUWYLLLYLSULMDWHOMLQDURLWR
YLPUWYL
6DPRDGRQRVLVYHRVLPNDUDNWHUD
6DPRDMHNDGNDWQDMEROMHGUXWYR
6DPRDUD]YLMDYHOLNHD]DWXSOMXMHRVUHGQMHGXKRYH
6YDWNRPRUDRVMHWLWLQHWRRGWHLQHXVDPOMHQRVWLLDNRYHLQDOMXGLPDORWRJD
PRHSRGQLMHWLSDVHXVNRURRSHWVNODQMD
7NRVHSUHSXVWLVDPRLWDMMHXVNRURVDP
8YLMHNH]QHP]DRVDPOMHQRXDOLNDGDVDPXYLMHNVDPQDMQHVUHWQLMLRYMHN
QDVYLMHWX
6YHQDHQHGDHGROD]HRGDWOHWRQHPRHPRELWLVDPL
LYRWMHYHSRVWDYLRWROLNDSLWDQMDQDNRMDH6DPRDRGJRYRULWLXVYRMRM
WLLQLLYRWMHQDJRPLODRKLOMDGHXYUHGDLR]OMHGDD6DPRDHXPMHWLGDLK
L]OLMHLLXEODLVDVYRMLPGDURPOMXEDYLLPLORVWLVX]DXYDVDPRDVYRMD
RWNXSOMHQD]DVYHQDVSDPDNDUQDVRQDHNDODVDPRPRGDXJUREX
2SURVWLWHQHNHULMHLGHWRQLUDMX
p*RUHVHXYLMHNYRGLDGROMHVHRELQRSDWL-DQH]QDPNDNRYHPHMR
SDWQMHHNDMXXLYRWXDOLWNRWRPRH]QDWL0RHELWLGDMHQDDVSRVREQRVW
]DSDWQMXDOLPLQLVPRVODELNDRYRORYLQHJRMDNLNDROMXGLQHL]PMHUQD,X
WRPHMHEDXGQRRYMHNVMHGQHVWUDQHLPDYLHSDWQMHVGUXJHVWUDQHMH
ODNHSRGQRVLQHJRPDNRMDGUXJDLYRWLQMDRQDNQDOD]LOMHSRWXXWRPHGD
VDPVHEHGRYRGLXRDMWHGDXYHDYDLXOMHSDYDVYRMHSDWQMH1LVXOLWRVYH
WUDJRYLPD]RKL]PD"

p5DGXMVHWDMQDMHUDGRVWNDRXJDHQDVYLMHD5DGRVWDQMHNDRVXQFH
NXGDJRGLGHRVYMHWOMDYD
$NRWLMHQHWRSULLQMDYDORUDGRVWSR]GUDYLVH1LNDGDVHYLHQHH
SRQRYLWL
1DMOMHSLMHXLWDNLQDMYHDUDGRVWLYRWDRVMHDWLGDVLOMXGLPDSRWUHEDQL
GUDJ
5DGXMVHRQLPDNRMLVHUDGXMX
5DGXMVHLYRWXLYRWMHMHGDQMHGLQVWYHQLQHSRQRYOMLYSRNORQ
3RGLMHOMHQDUDGRVWMHGYRVWUXNDUDGRVW3UDYDUDGRVWMHR]ELOMQD

UDGRVWVDPRDVDDOMHQMHVPLMHKVUHDVWUHVVXXWVX]HWXJDXDV
XLWDNYHGULQDYHVHOMH]OR]ORYROMD

UDGRVWVDPRDVDDOMHQMHVPLMHKVUHDVWUHVVXXWVX]HWXJDXDV
XLWDNYHGULQDYHVHOMH]OR]ORYROMD

p5DGXMVHWDMQDMHUDGRVWNDRXJDHQDVYLMHD5DGRVWDQMHNDRVXQFH
NXGDJRGLGHRVYMHWOMDYD
$NRWLMHQHWRSULLQMDYDORUDGRVWSR]GUDYLVH1LNDGDVHYLHQHH
SRQRYLWL
1DMOMHSLMHXLWDNLQDMYHDUDGRVWLYRWDRVMHDWLGDVLOMXGLPDSRWUHEDQL
GUDJ
5DGXMVHRQLPDNRMLVHUDGXMX
5DGXMVHLYRWXLYRWMHMHGDQMHGLQVWYHQLQHSRQRYOMLYSRNORQ
3RGLMHOMHQDUDGRVWMHGYRVWUXNDUDGRVW3UDYDUDGRVWMHR]ELOMQD

 VDPOMHQRVWMHVUDPRWD
2
2VDPOMHQRVWMHXGHVLVWDNQXWLKGXKRYD
6DPRGDXVSLMHPELWLVDPSRPR]LWHPLGUDJLPUWYLLLYLSULMDWHOMLQDURLWR
YLPUWYL
6DPRDGRQRVLVYHRVLPNDUDNWHUD
6DPRDMHNDGNDWQDMEROMHGUXWYR
6DPRDUD]YLMDYHOLNHD]DWXSOMXMHRVUHGQMHGXKRYH
6YDWNRPRUDRVMHWLWLQHWRRGWHLQHXVDPOMHQRVWLLDNRYHLQDOMXGLPDORWRJD
PRHSRGQLMHWLSDVHXVNRURRSHWVNODQMD
7NRVHSUHSXVWLVDPRLWDMMHXVNRURVDP
8YLMHNH]QHP]DRVDPOMHQRXDOLNDGDVDPXYLMHNVDPQDMQHVUHWQLMLRYMHN
QDVYLMHWX
6YHQDHQHGDHGROD]HRGDWOHWRQHPRHPRELWLVDPL
LYRWMHYHSRVWDYLRWROLNDSLWDQMDQDNRMDH6DPRDRGJRYRULWLXVYRMRM
WLLQLLYRWMHQDJRPLODRKLOMDGHXYUHGDLR]OMHGDD6DPRDHXPMHWLGDLK
L]OLMHLLXEODLVDVYRMLPGDURPOMXEDYLLPLORVWLVX]DXYDVDPRDVYRMD
RWNXSOMHQD]DVYHQDVSDPDNDUQDVRQDHNDODVDPRPRGDXJUREX
2SURVWLWHQHNHULMHLGHWRQLUDMX
p*RUHVHXYLMHNYRGLDGROMHVHRELQRSDWL-DQH]QDPNDNRYHPHMR
SDWQMHHNDMXXLYRWXDOLWNRWRPRH]QDWL0RHELWLGDMHQDDVSRVREQRVW
]DSDWQMXDOLPLQLVPRVODELNDRYRORYLQHJRMDNLNDROMXGLQHL]PMHUQD,X
WRPHMHEDXGQRRYMHNVMHGQHVWUDQHLPDYLHSDWQMHVGUXJHVWUDQHMH
ODNHSRGQRVLQHJRPDNRMDGUXJDLYRWLQMDRQDNQDOD]LOMHSRWXXWRPHGD
VDPVHEHGRYRGLXRDMWHGDXYHDYDLXOMHSDYDVYRMHSDWQMH1LVXOLWRVYH
WUDJRYLPD]RKL]PD"






2VDPOMHQRVWMHVUDPRWD
2VDPOMHQRVWMHXGHVLVWDNQXWLKGXKRYD
6DPRGDXVSLMHPELWLVDPSRPR]LWHPLGUDJLPUWYLLLYLSULMDWHOMLQDURLWR
YLPUWYL
6DPRDGRQRVLVYHRVLPNDUDNWHUD
6DPRDMHNDGNDWQDMEROMHGUXWYR
6DPRDUD]YLMDYHOLNHD]DWXSOMXMHRVUHGQMHGXKRYH
6YDWNRPRUDRVMHWLWLQHWRRGWHLQHXVDPOMHQRVWLLDNRYHLQDOMXGLPDORWRJD
PRHSRGQLMHWLSDVHXVNRURRSHWVNODQMD
7NRVHSUHSXVWLVDPRLWDMMHXVNRURVDP
8YLMHNH]QHP]DRVDPOMHQRXDOLNDGDVDPXYLMHNVDPQDMQHVUHWQLMLRYMHN
QDVYLMHWX
6YHQDHQHGDHGROD]HRGDWOHWRQHPRHPRELWLVDPL
LYRWMHYHSRVWDYLRWROLNDSLWDQMDQDNRMDH6DPRDRGJRYRULWLXVYRMRM
WLLQLLYRWMHQDJRPLODRKLOMDGHXYUHGDLR]OMHGDD6DPRDHXPMHWLGDLK
L]OLMHLLXEODLVDVYRMLPGDURPOMXEDYLLPLORVWLVX]DXYDVDPRDVYRMD
RWNXSOMHQD]DVYHQDVSDPDNDUQDVRQDHNDODVDPRPRGDXJUREX
2SURVWLWHQHNHULMHLGHWRQLUDMX
p*RUHVHXYLMHNYRGLDGROMHVHRELQRSDWL-DQH]QDPNDNRYHPHMR
SDWQMHHNDMXXLYRWXDOLWNRWRPRH]QDWL0RHELWLGDMHQDDVSRVREQRVW
]DSDWQMXDOLPLQLVPRVODELNDRYRORYLQHJRMDNLNDROMXGLQHL]PMHUQD,X
WRPHMHEDXGQRRYMHNVMHGQHVWUDQHLPDYLHSDWQMHVGUXJHVWUDQHMH
ODNHSRGQRVLQHJRPDNRMDGUXJDLYRWLQMDRQDNQDOD]LOMHSRWXXWRPHGD
VDPVHEHGRYRGLXRDMWHGDXYHDYDLXOMHSDYDVYRMHSDWQMH1LVXOLWRVYH
WUDJRYLPD]RKL]PD"

p5DGXMVHWDMQDMHUDGRVWNDRXJDHQDVYLMHD5DGRVWDQMHNDRVXQFH
NXGDJRGLGHRVYMHWOMDYD
$NRWLMHQHWRSULLQMDYDORUDGRVWSR]GUDYLVH1LNDGDVHYLHQHH
SRQRYLWL
1DMOMHSLMHXLWDNLQDMYHDUDGRVWLYRWDRVMHDWLGDVLOMXGLPDSRWUHEDQL
GUDJ
5DGXMVHRQLPDNRMLVHUDGXMX
5DGXMVHLYRWXLYRWMHMHGDQMHGLQVWYHQLQHSRQRYOMLYSRNORQ
3RGLMHOMHQDUDGRVWMHGYRVWUXNDUDGRVW3UDYDUDGRVWMHR]ELOMQD

UDGRVWVDPRDVDDOMHQMHVPLMHKVUHDVWUHVVXXWVX]HWXJDXDV
XLWDNYHGULQDYHVHOMH]OR]ORYROMD

UDGRVWVDPRDVDDOMHQMHVPLMHKVUHDVWUHVVXXWVX]HWXJDXDV
XLWDNYHGULQDYHVHOMH]OR]ORYROMD

p5DGXMVHWDMQDMHUDGRVWNDRXJDHQDVYLMHD5DGRVWDQMHNDRVXQFH
NXGDJRGLGHRVYMHWOMDYD
$NRWLMHQHWRSULLQMDYDORUDGRVWSR]GUDYLVH1LNDGDVHYLHQHH
SRQRYLWL
1DMOMHSLMHXLWDNLQDMYHDUDGRVWLYRWDRVMHDWLGDVLOMXGLPDSRWUHEDQL
GUDJ
5DGXMVHRQLPDNRMLVHUDGXMX
5DGXMVHLYRWXLYRWMHMHGDQMHGLQVWYHQLQHSRQRYOMLYSRNORQ
3RGLMHOMHQDUDGRVWMHGYRVWUXNDUDGRVW3UDYDUDGRVWMHR]ELOMQD

2VDPOMHQRVWMHVUDPRWD
 VDPOMHQRVWMHXGHVLVWDNQXWLKGXKRYD
2
6DPRGDXVSLMHPELWLVDPSRPR]LWHPLGUDJLPUWYLLLYLSULMDWHOMLQDURLWR
YLPUWYL
6DPRDGRQRVLVYHRVLPNDUDNWHUD
6DPRDMHNDGNDWQDMEROMHGUXWYR
6DPRDUD]YLMDYHOLNHD]DWXSOMXMHRVUHGQMHGXKRYH
6YDWNRPRUDRVMHWLWLQHWRRGWHLQHXVDPOMHQRVWLLDNRYHLQDOMXGLPDORWRJD
PRHSRGQLMHWLSDVHXVNRURRSHWVNODQMD
7NRVHSUHSXVWLVDPRLWDMMHXVNRURVDP
8YLMHNH]QHP]DRVDPOMHQRXDOLNDGDVDPXYLMHNVDPQDMQHVUHWQLMLRYMHN
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6WUHVWRVXRNRYLRNRVUFD
p6XXWMHGUXWYHQLREOLNQDVUWOMLYRVWL.DNYDJRGVLWQLFDGRQRVLQDPXWMHKX
]DWRWRQDVNDNYDJRGVLWQLFDLUDVWXXMH
8WMHKDLVDYMHWHVWRVXREUDQDRVREHNRMDQLMHSRJRHQDSDWQMRPRVREHNRMD
MHWLPHSRJRHQD8WMHKDLVDYMHWVXRVLPWRJDLPDVNDGLVWDQFH
p,VX]HVXSODD
6X]HVXQLMHPDDEHFHGDEROD
p%ROMLMHXDVDQNUDMQHJRXDVEH]NUDMD
RYMHNEUH]DERUDYOMDEROQHJRUDGRVW
RYMHNNRMHJEROQHRGJDMDRVWDMHXYLMHNGLMHWH
0RMHQDMJRUHLVNXVWYRMHGDEROYHLQXOMXGLQHLQLYHOLNLPDQHJRPDOLPD
1HSUHSXWDMVUFHVYRMHDORVWL
1HXGDOMXMVHRGRQLKNRMLSODXYHVWXQLPDWXJXM
1HDOL]DRQLPHJDYLHQHPDMHUNDGVHQLWDQHELPLMHQMDORXEU]R
ELVYHSRVWDORGRVDGQR
1HPDYHHEROLRGVMHDQMDQDVUHXXWUHQXWNXELMHGH
1HWNRGDYQLRGJRYRULPLEROMHSUDVWDUD
1LMHVDPRGMHORYHMHLEROSXWNDVORERGL
1LWNRQHSODHWDNRJRUNRNDRRQLNRMLXLYRWXQDMUMHHRVMHDMXVDPLORVW
3ODQLMH]QDNVODERVWL
3ODXLRL]ERJVX]DQHYLGHMDVQRVPLMXLVHQD]LUXVODER3ODQLMH
YUHGQLMLRGVPLMHKD
3ODLVRQLPWNRSODH
6DPRRQDM]DLVWDWXJXMHWNRWXJXMHEH]VYMHGRND
6X]DPDRYODHQRRNRYLGLQHMDVQR
6X]HQDVXPODGRVWLLQHMDNLPD
WRMHWRWRLQLWHRYMHNKRHGDWXJXMHLGDSDWLNDGDJOHGDQHLMXPUDQX
VXGELQXNRMXVDPWMHOHVQRQHELKWLRGDSUHSDWL"3URPDWUDMXLWUDJHGLMX
RYMHNL]WHND]DOLQHLJUHFUSHERODWDMHEROXLWDN1LMHOLWROXGLOR
VDDOMHQMDGRVWRMQR"

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6WUHVWRVXRNRYLRNRVUFD
p6XXWMHGUXWYHQLREOLNQDVUWOMLYRVWL.DNYDJRGVLWQLFDGRQRVLQDPXWMHKX
]DWRWRQDVNDNYDJRGVLWQLFDLUDVWXXMH
8WMHKDLVDYMHWHVWRVXREUDQDRVREHNRMDQLMHSRJRHQDSDWQMRPRVREHNRMD
MHWLPHSRJRHQD8WMHKDLVDYMHWVXRVLPWRJDLPDVNDGLVWDQFH
p,VX]HVXSODD
6X]HVXQLMHPDDEHFHGDEROD
p%ROMLMHXDVDQNUDMQHJRXDVEH]NUDMD
RYMHNEUH]DERUDYOMDEROQHJRUDGRVW
RYMHNNRMHJEROQHRGJDMDRVWDMHXYLMHNGLMHWH
0RMHQDMJRUHLVNXVWYRMHGDEROYHLQXOMXGLQHLQLYHOLNLPDQHJRPDOLPD
1HSUHSXWDMVUFHVYRMHDORVWL
1HXGDOMXMVHRGRQLKNRMLSODXYHVWXQLPDWXJXM
1HDOL]DRQLPHJDYLHQHPDMHUNDGVHQLWDQHELPLMHQMDORXEU]R
ELVYHSRVWDORGRVDGQR
1HPDYHHEROLRGVMHDQMDQDVUHXXWUHQXWNXELMHGH
1HWNRGDYQLRGJRYRULPLEROMHSUDVWDUD
1LMHVDPRGMHORYHMHLEROSXWNDVORERGL
1LWNRQHSODHWDNRJRUNRNDRRQLNRMLXLYRWXQDMUMHHRVMHDMXVDPLORVW
3ODQLMH]QDNVODERVWL
3ODXLRL]ERJVX]DQHYLGHMDVQRVPLMXLVHQD]LUXVODER3ODQLMH
YUHGQLMLRGVPLMHKD
3ODLVRQLPWNRSODH
6DPRRQDM]DLVWDWXJXMHWNRWXJXMHEH]VYMHGRND
6X]DPDRYODHQRRNRYLGLQHMDVQR
6X]HQDVXPODGRVWLLQHMDNLPD
WRMHWRWRLQLWHRYMHNKRHGDWXJXMHLGDSDWLNDGDJOHGDQHLMXPUDQX
VXGELQXNRMXVDPWMHOHVQRQHELKWLRGDSUHSDWL"3URPDWUDMXLWUDJHGLMX
RYMHNL]WHND]DOLQHLJUHFUSHERODWDMHEROXLWDN1LMHOLWROXGLOR
VDDOMHQMDGRVWRMQR"





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6
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p6WUHVMHYLUXVNRMLQDUDGQLNHSUHQRVHQHVLJXUQLQDYRGHLPSRORDMLPD
6WUHVWRVXRNRYLRNRVUFD
p6XXWMHGUXWYHQLREOLNQDVUWOMLYRVWL.DNYDJRGVLWQLFDGRQRVLQDPXWMHKX
]DWRWRQDVNDNYDJRGVLWQLFDLUDVWXXMH
8WMHKDLVDYMHWHVWRVXREUDQDRVREHNRMDQLMHSRJRHQDSDWQMRPRVREHNRMD
MHWLPHSRJRHQD8WMHKDLVDYMHWVXRVLPWRJDLPDVNDGLVWDQFH
p,VX]HVXSODD
6X]HVXQLMHPDDEHFHGDEROD
p%ROMLMHXDVDQNUDMQHJRXDVEH]NUDMD
RYMHNEUH]DERUDYOMDEROQHJRUDGRVW
RYMHNNRMHJEROQHRGJDMDRVWDMHXYLMHNGLMHWH
0RMHQDMJRUHLVNXVWYRMHGDEROYHLQXOMXGLQHLQLYHOLNLPDQHJRPDOLPD
1HSUHSXWDMVUFHVYRMHDORVWL
1HXGDOMXMVHRGRQLKNRMLSODXYHVWXQLPDWXJXM
1HDOL]DRQLPHJDYLHQHPDMHUNDGVHQLWDQHELPLMHQMDORXEU]R
ELVYHSRVWDORGRVDGQR
1HPDYHHEROLRGVMHDQMDQDVUHXXWUHQXWNXELMHGH
1HWNRGDYQLRGJRYRULPLEROMHSUDVWDUD
1LMHVDPRGMHORYHMHLEROSXWNDVORERGL
1LWNRQHSODHWDNRJRUNRNDRRQLNRMLXLYRWXQDMUMHHRVMHDMXVDPLORVW
3ODQLMH]QDNVODERVWL
3ODXLRL]ERJVX]DQHYLGHMDVQRVPLMXLVHQD]LUXVODER3ODQLMH
YUHGQLMLRGVPLMHKD
3ODLVRQLPWNRSODH
6DPRRQDM]DLVWDWXJXMHWNRWXJXMHEH]VYMHGRND
6X]DPDRYODHQRRNRYLGLQHMDVQR
6X]HQDVXPODGRVWLLQHMDNLPD
WRMHWRWRLQLWHRYMHNKRHGDWXJXMHLGDSDWLNDGDJOHGDQHLMXPUDQX
VXGELQXNRMXVDPWMHOHVQRQHELKWLRGDSUHSDWL"3URPDWUDMXLWUDJHGLMX
RYMHNL]WHND]DOLQHLJUHFUSHERODWDMHEROXLWDN1LMHOLWROXGLOR
VDDOMHQMDGRVWRMQR"



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p6WUHVMHYLUXVNRMLQDUDGQLNHSUHQRVHQHVLJXUQLQDYRGHLPSRORDMLPD
6WUHVWRVXRNRYLRNRVUFD
p6XXWMHGUXWYHQLREOLNQDVUWOMLYRVWL.DNYDJRGVLWQLFDGRQRVLQDPXWMHKX
]DWRWRQDVNDNYDJRGVLWQLFDLUDVWXXMH
8WMHKDLVDYMHWHVWRVXREUDQDRVREHNRMDQLMHSRJRHQDSDWQMRPRVREHNRMD
MHWLPHSRJRHQD8WMHKDLVDYMHWVXRVLPWRJDLPDVNDGLVWDQFH
p,VX]HVXSODD
6X]HVXQLMHPDDEHFHGDEROD
p%ROMLMHXDVDQNUDMQHJRXDVEH]NUDMD
RYMHNEUH]DERUDYOMDEROQHJRUDGRVW
RYMHNNRMHJEROQHRGJDMDRVWDMHXYLMHNGLMHWH
0RMHQDMJRUHLVNXVWYRMHGDEROYHLQXOMXGLQHLQLYHOLNLPDQHJRPDOLPD
1HSUHSXWDMVUFHVYRMHDORVWL
1HXGDOMXMVHRGRQLKNRMLSODXYHVWXQLPDWXJXM
1HDOL]DRQLPHJDYLHQHPDMHUNDGVHQLWDQHELPLMHQMDORXEU]R
ELVYHSRVWDORGRVDGQR
1HPDYHHEROLRGVMHDQMDQDVUHXXWUHQXWNXELMHGH
1HWNRGDYQLRGJRYRULPLEROMHSUDVWDUD
1LMHVDPRGMHORYHMHLEROSXWNDVORERGL
1LWNRQHSODHWDNRJRUNRNDRRQLNRMLXLYRWXQDMUMHHRVMHDMXVDPLORVW
3ODQLMH]QDNVODERVWL
3ODXLRL]ERJVX]DQHYLGHMDVQRVPLMXLVHQD]LUXVODER3ODQLMH
YUHGQLMLRGVPLMHKD
3ODLVRQLPWNRSODH
6DPRRQDM]DLVWDWXJXMHWNRWXJXMHEH]VYMHGRND
6X]DPDRYODHQRRNRYLGLQHMDVQR
6X]HQDVXPODGRVWLLQHMDNLPD
WRMHWRWRLQLWHRYMHNKRHGDWXJXMHLGDSDWLNDGDJOHGDQHLMXPUDQX
VXGELQXNRMXVDPWMHOHVQRQHELKWLRGDSUHSDWL"3URPDWUDMXLWUDJHGLMX
RYMHNL]WHND]DOLQHLJUHFUSHERODWDMHEROXLWDN1LMHOLWROXGLOR
VDDOMHQMDGRVWRMQR"

7NREL]QDR]DELMHGQLNDGDEROQHPDULMHL"
7NRQH]QDSRGQLMHWLPDOLEROPRUDUDXQDWLVWLPGDHSUHWUSMHWLSXQREROL
8RJRUHQRVWLVNULYHQDWLQMDERO]ERJQDHJQHXVSMHKD
7NRVHYROLDOLWLXYLMHNHQDLQHWR]DDOMHQMH
7XJDHVWRSXWD]QDELWLODQDGRNUDGRVWULMHWNRNDG
7XJDMHJULMHK
8PRUXWXJHQHYLGHVHQLNDGREDOH
8YHOLNRMVXGXLYHOLNHQLMHPHEROL6YHEROLVNUXKRPVXPDQMH
=DRQLPWRQDPX]PXQHWUHEDSODNDWLWRMHL]JXEOMHQR]DXYLMHN6DPRRQR
WRGDPRSRQHNDGHPRGRELWLQDWUDJ
DORVWMHSULMHOD]RYMHNDL]YHHJXPDQMHVDYUHQVWYR
p8LWDNNXSXMVWUSOMLYRX
,DNRMHVYDNLXLWDNSRVHELGREDUQHWUHEDVYHXLWNHKWMHWL
,VWLQVNLXLWDNVDVWRMLVHXYHGULQLGXKDLRGVXWQRVWLVWUDKDLPRHJDSRVWLL
UD]ERULWRXLGDOHNRYLGQRX
3UREDXLWNDMHQMHJRYRVMHDQMH3URELUDQMHPRHGMHORYDWLVDPRDNR
]DSRLQMHRGR]GR
8LWDNQHPRHELWLFLOMLYRWD8LWDNEH]QHHJYLHJMHSULSURVWDVWYDU7NR
QHXLYDSRVWDMHQHSRGQROMLY
8LWDNNRMLVHVXYLHHVWRSRQDYOMDVWYDUDRWXSMHORVW
8LYDMXDULEH]GDMH]DKWLMHYDRQGDHQMRPHYODGDWL
8LYDQMHSRYHDYDXLYDQMH
=DVYDNLXLWDNSRWUHEQDVXGYDVUFDNRMDVHYROH
p9HGULQDMHXYLMHNQD]QDNDVORERGH
p9HVHORVWMHSRGQHEOMHSRGNRMLPXVSLMHYDVYHGROLRWURYD
p-DNRELVHPDOR]ODGRJDDORQDVYLMHWXNDGDVH]ORQHELPRJORLQLWLXLPH
GREURJD
.DNRELL]EMHJOLYHD]ODPRUDPRVHVXRLWLVPDQMLPD
0DQMD]ODRELQRGXOMHWUDMX
1DMEROMLQDLQGDVHLQLGREURMHVWYUVWDRGOXNDGDVHVX]ELMD]OR
1DMJRUH]ORRGNRMHJVYLMHWSDWLQLMHMDLQD]OLKYHVODERVWGREULK
1HVPLMHVHLQL]ORGDQDVWDQHGREUR
1H]QDMXLJGMH]OROHLQHPRHPRJDQLWLLVWMHUDWL
 HPDYHHJ]ODRG]OHSDPHWL
1



7NREL]QDR]DELMHGQLNDGDEROQHPDULMHL"
7NRQH]QDSRGQLMHWLPDOLEROPRUDUDXQDWLVWLPGDHSUHWUSMHWLSXQREROL
8RJRUHQRVWLVNULYHQDWLQMDERO]ERJQDHJQHXVSMHKD
7NRVHYROLDOLWLXYLMHNHQDLQHWR]DDOMHQMH
7XJDHVWRSXWD]QDELWLODQDGRNUDGRVWULMHWNRNDG
7XJDMHJULMHK
8PRUXWXJHQHYLGHVHQLNDGREDOH
8YHOLNRMVXGXLYHOLNHQLMHPHEROL6YHEROLVNUXKRPVXPDQMH
=DRQLPWRQDPX]PXQHWUHEDSODNDWLWRMHL]JXEOMHQR]DXYLMHN6DPRRQR
WRGDPRSRQHNDGHPRGRELWLQDWUDJ
DORVWMHSULMHOD]RYMHNDL]YHHJXPDQMHVDYUHQVWYR
p8LWDNNXSXMVWUSOMLYRX
,DNRMHVYDNLXLWDNSRVHELGREDUQHWUHEDVYHXLWNHKWMHWL
,VWLQVNLXLWDNVDVWRMLVHXYHGULQLGXKDLRGVXWQRVWLVWUDKDLPRHJDSRVWLL
UD]ERULWRXLGDOHNRYLGQRX
3UREDXLWNDMHQMHJRYRVMHDQMH3URELUDQMHPRHGMHORYDWLVDPRDNR
]DSRLQMHRGR]GR
8LWDNQHPRHELWLFLOMLYRWD8LWDNEH]QHHJYLHJMHSULSURVWDVWYDU7NR
QHXLYDSRVWDMHQHSRGQROMLY
8LWDNNRMLVHVXYLHHVWRSRQDYOMDVWYDUDRWXSMHORVW
8LYDMXDULEH]GDMH]DKWLMHYDRQGDHQMRPHYODGDWL
8LYDQMHSRYHDYDXLYDQMH
=DVYDNLXLWDNSRWUHEQDVXGYDVUFDNRMDVHYROH
p9HGULQDMHXYLMHNQD]QDNDVORERGH
p9HVHORVWMHSRGQHEOMHSRGNRMLPXVSLMHYDVYHGROLRWURYD
p-DNRELVHPDOR]ODGRJDDORQDVYLMHWXNDGDVH]ORQHELPRJORLQLWLXLPH
GREURJD
.DNRELL]EMHJOLYHD]ODPRUDPRVHVXRLWLVPDQMLPD
0DQMD]ODRELQRGXOMHWUDMX
1DMEROMLQDLQGDVHLQLGREURMHVWYUVWDRGOXNDGDVHVX]ELMD]OR
1DMJRUH]ORRGNRMHJVYLMHWSDWLQLMHMDLQD]OLKYHVODERVWGREULK
1HVPLMHVHLQL]ORGDQDVWDQHGREUR
1H]QDMXLJGMH]OROHLQHPRHPRJDQLWLLVWMHUDWL
1HPDYHHJ]ODRG]OHSDPHWL





7NREL]QDR]DELMHGQLNDGDEROQHPDULMHL"
7NRQH]QDSRGQLMHWLPDOLEROPRUDUDXQDWLVWLPGDHSUHWUSMHWLSXQREROL
8RJRUHQRVWLVNULYHQDWLQMDERO]ERJQDHJQHXVSMHKD
7NRVHYROLDOLWLXYLMHNHQDLQHWR]DDOMHQMH
7XJDHVWRSXWD]QDELWLODQDGRNUDGRVWULMHWNRNDG
7XJDMHJULMHK
8PRUXWXJHQHYLGHVHQLNDGREDOH
8YHOLNRMVXGXLYHOLNHQLMHPHEROL6YHEROLVNUXKRPVXPDQMH
=DRQLPWRQDPX]PXQHWUHEDSODNDWLWRMHL]JXEOMHQR]DXYLMHN6DPRRQR
WRGDPRSRQHNDGHPRGRELWLQDWUDJ
DORVWMHSULMHOD]RYMHNDL]YHHJXPDQMHVDYUHQVWYR
p8LWDNNXSXMVWUSOMLYRX
,DNRMHVYDNLXLWDNSRVHELGREDUQHWUHEDVYHXLWNHKWMHWL
,VWLQVNLXLWDNVDVWRMLVHXYHGULQLGXKDLRGVXWQRVWLVWUDKDLPRHJDSRVWLL
UD]ERULWRXLGDOHNRYLGQRX
3UREDXLWNDMHQMHJRYRVMHDQMH3URELUDQMHPRHGMHORYDWLVDPRDNR
]DSRLQMHRGR]GR
8LWDNQHPRHELWLFLOMLYRWD8LWDNEH]QHHJYLHJMHSULSURVWDVWYDU7NR
QHXLYDSRVWDMHQHSRGQROMLY
8LWDNNRMLVHVXYLHHVWRSRQDYOMDVWYDUDRWXSMHORVW
8LYDMXDULEH]GDMH]DKWLMHYDRQGDHQMRPHYODGDWL
8LYDQMHSRYHDYDXLYDQMH
=DVYDNLXLWDNSRWUHEQDVXGYDVUFDNRMDVHYROH
p9HGULQDMHXYLMHNQD]QDNDVORERGH
p9HVHORVWMHSRGQHEOMHSRGNRMLPXVSLMHYDVYHGROLRWURYD
p-DNRELVHPDOR]ODGRJDDORQDVYLMHWXNDGDVH]ORQHELPRJORLQLWLXLPH
GREURJD
.DNRELL]EMHJOLYHD]ODPRUDPRVHVXRLWLVPDQMLPD
0DQMD]ODRELQRGXOMHWUDMX
1DMEROMLQDLQGDVHLQLGREURMHVWYUVWDRGOXNDGDVHVX]ELMD]OR
1DMJRUH]ORRGNRMHJVYLMHWSDWLQLMHMDLQD]OLKYHVODERVWGREULK
1HVPLMHVHLQL]ORGDQDVWDQHGREUR
1H]QDMXLJGMH]OROHLQHPRHPRJDQLWLLVWMHUDWL
 HPDYHHJ]ODRG]OHSDPHWL
1

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7
7NRQH]QDSRGQLMHWLPDOLEROPRUDUDXQDWLVWLPGDHSUHWUSMHWLSXQREROL
8RJRUHQRVWLVNULYHQDWLQMDERO]ERJQDHJQHXVSMHKD
7NRVHYROLDOLWLXYLMHNHQDLQHWR]DDOMHQMH
7XJDHVWRSXWD]QDELWLODQDGRNUDGRVWULMHWNRNDG
7XJDMHJULMHK
8PRUXWXJHQHYLGHVHQLNDGREDOH
8YHOLNRMVXGXLYHOLNHQLMHPHEROL6YHEROLVNUXKRPVXPDQMH
=DRQLPWRQDPX]PXQHWUHEDSODNDWLWRMHL]JXEOMHQR]DXYLMHN6DPRRQR
WRGDPRSRQHNDGHPRGRELWLQDWUDJ
DORVWMHSULMHOD]RYMHNDL]YHHJXPDQMHVDYUHQVWYR
p8LWDNNXSXMVWUSOMLYRX
,DNRMHVYDNLXLWDNSRVHELGREDUQHWUHEDVYHXLWNHKWMHWL
,VWLQVNLXLWDNVDVWRMLVHXYHGULQLGXKDLRGVXWQRVWLVWUDKDLPRHJDSRVWLL
UD]ERULWRXLGDOHNRYLGQRX
3UREDXLWNDMHQMHJRYRVMHDQMH3URELUDQMHPRHGMHORYDWLVDPRDNR
]DSRLQMHRGR]GR
8LWDNQHPRHELWLFLOMLYRWD8LWDNEH]QHHJYLHJMHSULSURVWDVWYDU7NR
QHXLYDSRVWDMHQHSRGQROMLY
8LWDNNRMLVHVXYLHHVWRSRQDYOMDVWYDUDRWXSMHORVW
8LYDMXDULEH]GDMH]DKWLMHYDRQGDHQMRPHYODGDWL
8LYDQMHSRYHDYDXLYDQMH
=DVYDNLXLWDNSRWUHEQDVXGYDVUFDNRMDVHYROH
p9HGULQDMHXYLMHNQD]QDNDVORERGH
p9HVHORVWMHSRGQHEOMHSRGNRMLPXVSLMHYDVYHGROLRWURYD
p-DNRELVHPDOR]ODGRJDDORQDVYLMHWXNDGDVH]ORQHELPRJORLQLWLXLPH
GREURJD
.DNRELL]EMHJOLYHD]ODPRUDPRVHVXRLWLVPDQMLPD
0DQMD]ODRELQRGXOMHWUDMX
1DMEROMLQDLQGDVHLQLGREURMHVWYUVWDRGOXNDGDVHVX]ELMD]OR
1DMJRUH]ORRGNRMHJVYLMHWSDWLQLMHMDLQD]OLKYHVODERVWGREULK
1HVPLMHVHLQL]ORGDQDVWDQHGREUR
1H]QDMXLJGMH]OROHLQHPRHPRJDQLWLLVWMHUDWL
1HPDYHHJ]ODRG]OHSDPHWL





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=ORLPDNULODDGREURHSD
=ORMHQHGRVWDWDNGREURJD
=ORQDMQHSULPMHWQLMHLQDMHHSRWSRPDXEODJLOMXGLWDNRWRVHSUDYHGDJD
QLWLYLGHQLWLXMX
=ORQDLOD]LXYDORYLPD
 ORMHNDRYDWUDDNRQHRSULRFUQL
=
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p$NRXSULURGQRPVWDQMXGYDRYMHNDHOHLVWXVWYDURQLVHXVYRMHPQDJRQX
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SUHGXKLWULWLGUXJHLLPDSULURGQRSUDYRQDWR
p2QLOMXGLNRMLPDVHQLNDGDQHSURWXUMHLVXLOLRQLNRMHVHQDMYLHYROLLOLRQL
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3RQHNDGMH]DEDYQRQHNRJRYMHNDL]QHQDGLWLWLPHGDPXVHQHVOLLLGDVH
LPDGUXJRPLOMHQMH
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]DVDPRRGUDQMHPQXQRVXNREOMDYDMX,]VWUDKDVYDWNRRQGDQDVWRML
SUHGXKLWULWLGUXJHLLPDSULURGQRSUDYRQDWR
p2QLOMXGLNRMLPDVHQLNDGDQHSURWXUMHLVXLOLRQLNRMHVHQDMYLHYROLLOLRQL
NRMHVHQDMPDQMHFLMHQL
3RQHNDGMH]DEDYQRQHNRJRYMHNDL]QHQDGLWLWLPHGDPXVHQHVOLLLGDVH
LPDGUXJRPLOMHQMH
p/RLOMXGLNDGVXVUHWQLSRVWDMXQHSRGQROMLYL
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7
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p=ORYROMDMHLVWRWRLWURPRVWRQDLMHVWHMHGQDYUVWDOLMHQRVWLVDPDQDD
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QLWLYLGHQLWLXMX
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QLWLYLGHQLWLXMX
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 ORMHNDRYDWUDDNRQHRSULRFUQL
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SUHGXKLWULWLGUXJHLLPDSULURGQRSUDYRQDWR
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SUHGXKLWULWLGUXJHLLPDSULURGQRSUDYRQDWR
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p=ORYROMDMHLVWRWRLWURPRVWRQDLMHVWHMHGQDYUVWDOLMHQRVWLVDPDQDD
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QLWLYLGHQLWLXMX
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2WSRUNRMLSRMHGLQDFSUXDSRMHGLQLPWHPDPDXUD]JRYRUXRGQRVQRWHPH
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p1HEXGLWYUGRJODYNDGUD]ORJQLMHGREDU
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MHGQRJDLGUXJRJD
2VWDYLRQRPHNRMLYROLRQRWRYROLMHUDNRPXNDHQHNDRVWDYLRQRWR
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6YDNDPHRVREDNRMXVXVUHHPXSRQHHPQDGPDXMH
7ROHUDQFLMDMHGRND]QHSRYMHUHQMDSUHPDYODVWLWRPLGHDOX
7ROHUDQFLMDMHRQDMQHXJRGDQRVMHDMGDHPRQDNUDMXPRGDLSDNPRUDWL
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7ROHUDQFLMDVHHVWREUNDVDQHGRVWDWNRPRVREQRJPLOMHQMD0HXWLP
WROHUDQWDQQLMHRQDMNRMLQHPDRVREQRPLOMHQMHYHRQDMNRMLJDLPDL
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7ROHUDQFLMD]QDLRSUDWDWLWXHJUHNH7DNWLQRVW]QDLQHSULPMHLYDWLLK
8YDDYDQMHVWXSDQMOMXED]QRJSRWRYDQMDNRMH]DVOXXMHRVREDNRMDELQDP

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p1HEXGLWYUGRJODYNDGUD]ORJQLMHGREDU
7YUGRJODYRVWMHQDMMHIWLQLMLVXURJDW]DNDUDNWHU
7YUGRJODYRVWMHR]QDNDJOXSDQDLQDMMHIWLQLMLVXURJDW]DNDUDNWHU
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1H]QDPGDOLQDHJRGLQHXWMHXGDMHVYHPDQMHOMXGLNRMHFLMHQLPRDVYH
YLHRQLKNRMHSRGQRVLPR
1LVDPVLJXUDQGDOLMHVQROMLYRVWVDPRSORGUD]XPDLOL]DPRUDYMHURMDWQR
MHGQRJDLGUXJRJD
2VWDYLRQRPHNRMLYROLRQRWRYROLMHUDNRPXNDHQHNDRVWDYLRQRWR
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QHWROHUDQFLMH
6YDNDPHRVREDNRMXVXVUHHPXSRQHHPQDGPDXMH
7ROHUDQFLMDMHGRND]QHSRYMHUHQMDSUHPDYODVWLWRPLGHDOX
7ROHUDQFLMDMHRQDMQHXJRGDQRVMHDMGDHPRQDNUDMXPRGDLSDNPRUDWL
SUL]QDWLGDVXGUXJLELOLXSUDYX
7ROHUDQFLMDMHXYLMHN]QDNGDVHYODVWVPDWUDRVLJXUDQRP
7ROHUDQFLMDQHVPLMHVWDMDWLQDVSUDPQHWROHUDQFLMHXNROLNRVHRYD]DGQMDQH
VPDWUDEH]RSDVQRPSULYDWQRPPDQRP1HVPLMHSRVWRMDWLVORERGD
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7ROHUDQFLMDVHHVWREUNDVDQHGRVWDWNRPRVREQRJPLOMHQMD0HXWLP
WROHUDQWDQQLMHRQDMNRMLQHPDRVREQRPLOMHQMHYHRQDMNRMLJDLPDL
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7ROHUDQFLMD]QDLRSUDWDWLWXHJUHNH7DNWLQRVW]QDLQHSULPMHLYDWLLK
8YDDYDQMHVWXSDQMOMXED]QRJSRWRYDQMDNRMH]DVOXXMHRVREDNRMDELQDP






2WSRUNRMLSRMHGLQDFSUXDSRMHGLQLPWHPDPDXUD]JRYRUXRGQRVQRWHPH
NRMHL]EMHJDYDLQGLNDWLYQHVX]DQMHJRYXSRGVYLMHVWLVDGUHVLPSWRPH
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o9HLQDDQWLVHPLWLVWDNDHSXQRYLHRVHELQHJRRVYRPSURWLYQLNXNRMHJD
QHSR]QDMX
p1HEXGLWYUGRJODYNDGUD]ORJQLMHGREDU
7YUGRJODYRVWMHQDMMHIWLQLMLVXURJDW]DNDUDNWHU
7YUGRJODYRVWMHR]QDNDJOXSDQDLQDMMHIWLQLMLVXURJDW]DNDUDNWHU
p'DELRYMHNELREODJWROHUDQWDQPXGDULUD]XPDQPRUDUDVSRODJDWL
YHOLNRPNROLLQRPYUVWRH
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YLHRQLKNRMHSRGQRVLPR
1LVDPVLJXUDQGDOLMHVQROMLYRVWVDPRSORGUD]XPDLOL]DPRUDYMHURMDWQR
MHGQRJDLGUXJRJD
2VWDYLRQRPHNRMLYROLRQRWRYROLMHUDNRPXNDHQHNDRVWDYLRQRWR
YROLRQHLGDOMHYROMHWLRQRWRYROLDWHEHHPU]LWL
3RQHNLPLVOLGDVXSRVWDOLOLEHUDOQLVDPR]DWRWRVXSURPLMHQLOLVPMHUVYRMH
QHWROHUDQFLMH
6YDNDPHRVREDNRMXVXVUHHPXSRQHHPQDGPDXMH
7ROHUDQFLMDMHGRND]QHSRYMHUHQMDSUHPDYODVWLWRPLGHDOX
7ROHUDQFLMDMHRQDMQHXJRGDQRVMHDMGDHPRQDNUDMXPRGDLSDNPRUDWL
SUL]QDWLGDVXGUXJLELOLXSUDYX
7ROHUDQFLMDMHXYLMHN]QDNGDVHYODVWVPDWUDRVLJXUDQRP
7ROHUDQFLMDQHVPLMHVWDMDWLQDVSUDPQHWROHUDQFLMHXNROLNRVHRYD]DGQMDQH
VPDWUDEH]RSDVQRPSULYDWQRPPDQRP1HVPLMHSRVWRMDWLVORERGD
XQLWDYDQMDVORERGH
7ROHUDQFLMDVHHVWREUNDVDQHGRVWDWNRPRVREQRJPLOMHQMD0HXWLP
WROHUDQWDQQLMHRQDMNRMLQHPDRVREQRPLOMHQMHYHRQDMNRMLJDLPDL
GUXJLPDGRSXWDSUDYRQDL]UDDYDQMHGUXJDLMHJPLOMHQMD
7ROHUDQFLMDYHLQHQHPDWHQLWDSURWLYDNRYDPQDSXWVWDQHPUDY
7ROHUDQFLMD]QDLRSUDWDWLWXHJUHNH7DNWLQRVW]QDLQHSULPMHLYDWLLK
8YDDYDQMHVWXSDQMOMXED]QRJSRWRYDQMDNRMH]DVOXXMHRVREDNRMDELQDP

2WSRUNRMLSRMHGLQDFSUXDSRMHGLQLPWHPDPDXUD]JRYRUXRGQRVQRWHPH
NRMHL]EMHJDYDLQGLNDWLYQHVX]DQMHJRYXSRGVYLMHVWLVDGUHVLPSWRPH
QHUD]XPLMHYDQMD
o9HLQDDQWLVHPLWLVWDNDHSXQRYLHRVHELQHJRRVYRPSURWLYQLNXNRMHJD
QHSR]QDMX
p1HEXGLWYUGRJODYNDGUD]ORJQLMHGREDU
7YUGRJODYRVWMHQDMMHIWLQLMLVXURJDW]DNDUDNWHU
7YUGRJODYRVWMHR]QDNDJOXSDQDLQDMMHIWLQLMLVXURJDW]DNDUDNWHU
p'DELRYMHNELREODJWROHUDQWDQPXGDULUD]XPDQPRUDUDVSRODJDWL
YHOLNRPNROLLQRPYUVWRH
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PD]RKL]PD
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1DDWROHUDQFLMDMHYLLREOLNKXPDQL]PD
1H]QDPGDOLQDHJRGLQHXWMHXGDMHVYHPDQMHOMXGLNRMHFLMHQLPRDVYH
YLHRQLKNRMHSRGQRVLPR
1LVDPVLJXUDQGDOLMHVQROMLYRVWVDPRSORGUD]XPDLOL]DPRUDYMHURMDWQR
MHGQRJDLGUXJRJD
2VWDYLRQRPHNRMLYROLRQRWRYROLMHUDNRPXNDHQHNDRVWDYLRQRWR
YROLRQHLGDOMHYROMHWLRQRWRYROLDWHEHHPU]LWL
3RQHNLPLVOLGDVXSRVWDOLOLEHUDOQLVDPR]DWRWRVXSURPLMHQLOLVPMHUVYRMH
QHWROHUDQFLMH
6YDNDPHRVREDNRMXVXVUHHPXSRQHHPQDGPDXMH
7ROHUDQFLMDMHGRND]QHSRYMHUHQMDSUHPDYODVWLWRPLGHDOX
7ROHUDQFLMDMHRQDMQHXJRGDQRVMHDMGDHPRQDNUDMXPRGDLSDNPRUDWL
SUL]QDWLGDVXGUXJLELOLXSUDYX
7ROHUDQFLMDMHXYLMHN]QDNGDVHYODVWVPDWUDRVLJXUDQRP
7ROHUDQFLMDQHVPLMHVWDMDWLQDVSUDPQHWROHUDQFLMHXNROLNRVHRYD]DGQMDQH
VPDWUDEH]RSDVQRPSULYDWQRPPDQRP1HVPLMHSRVWRMDWLVORERGD
XQLWDYDQMDVORERGH
7ROHUDQFLMDVHHVWREUNDVDQHGRVWDWNRPRVREQRJPLOMHQMD0HXWLP
WROHUDQWDQQLMHRQDMNRMLQHPDRVREQRPLOMHQMHYHRQDMNRMLJDLPDL
GUXJLPDGRSXWDSUDYRQDL]UDDYDQMHGUXJDLMHJPLOMHQMD
7ROHUDQFLMDYHLQHQHPDWHQLWDSURWLYDNRYDPQDSXWVWDQHPUDY
7ROHUDQFLMD]QDLRSUDWDWLWXHJUHNH7DNWLQRVW]QDLQHSULPMHLYDWLLK
8YDDYDQMHVWXSDQMOMXED]QRJSRWRYDQMDNRMH]DVOXXMHRVREDNRMDELQDP



PRJODXLQLWLXVOXJXDMRQDVQLMHRGELOD
9LGLRVDPGDOMHMHUVDPVWDMDRQDUDPHQLPDVYRMLKSUHWKRGQLND
=DWYRUHQDVUHGLQDPRUDNRULVWLWLQDVLOMHGDELVHRGUDOD1HWUSHOMLYRVWMH
LQVWUXPHQWWRJQDVLOMD$OLWDNYLVXVWDYLSURSDGDMXSRORJLFLVWYDUL2VRED
NRMDMH]DWYRUHQVXVWDYDWURILUDGUXWYRNRMHMH]DWYRUHQRQXQRVWDJQLUD
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MHGQRJXRVQRYLSULPLWLYQRJJOHGLWDQXQRGRYRGLVODEOMHQMXVXVWDYD
p=QDNSDPHWLMHDNROMXGLSUHJRYDUDMXXPMHVWRGDVHERUH
p,YULMHDQMHWUHEDXLWLWRMHOMXED]QLMHWRGXEOMHSRJDD
1HYUDDM]OR]D]ORQLXYUHGX]DXYUHGX
1LWDVHQH]DERUDYOMDVSRULMHRGXYUHGHDQLWDEUHRGGREURLQVWYD
2QDMNRMLVDPVHELODHQDMODNHVHYULMHD
3RVWRMHJUDQLFHXYUHGDPDLQHSUDYGDPD
6DPVHEHYULMHDWNRHOLGUXJRJDYULMHDWL
7NRGUXJHYULMHDVHEHQH]DWLXMH
7NRODNRYULMHDWHNRRSUDWD
8YUHGHVXDUJXPHQWLRQLKNRMLQHUDVSRODXDUJXPHQWLPD
p1HPRM]DSRYLMHGDWLSULMHQHJRQDXLVOXDWL

PRJODXLQLWLXVOXJXDMRQDVQLMHRGELOD
9LGLRVDPGDOMHMHUVDPVWDMDRQDUDPHQLPDVYRMLKSUHWKRGQLND
=DWYRUHQDVUHGLQDPRUDNRULVWLWLQDVLOMHGDELVHRGUDOD1HWUSHOMLYRVWMH
LQVWUXPHQWWRJQDVLOMD$OLWDNYLVXVWDYLSURSDGDMXSRORJLFLVWYDUL2VRED
NRMDMH]DWYRUHQVXVWDYDWURILUDGUXWYRNRMHMH]DWYRUHQRQXQRVWDJQLUD
]ERJQHGRVWDWNDLQWHUDNFLMHVDGUXJLPSURJUHVLYQLPGUXWYLPD0RQRSRO
MHGQRJXRVQRYLSULPLWLYQRJJOHGLWDQXQRGRYRGLVODEOMHQMXVXVWDYD
p=QDNSDPHWLMHDNROMXGLSUHJRYDUDMXXPMHVWRGDVHERUH
p,YULMHDQMHWUHEDXLWLWRMHOMXED]QLMHWRGXEOMHSRJDD
1HYUDDM]OR]D]ORQLXYUHGX]DXYUHGX
1LWDVHQH]DERUDYOMDVSRULMHRGXYUHGHDQLWDEUHRGGREURLQVWYD
2QDMNRMLVDPVHELODHQDMODNHVHYULMHD
3RVWRMHJUDQLFHXYUHGDPDLQHSUDYGDPD
6DPVHEHYULMHDWNRHOLGUXJRJDYULMHDWL
7NRGUXJHYULMHDVHEHQH]DWLXMH
7NRODNRYULMHDWHNRRSUDWD
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PRJODXLQLWLXVOXJXDMRQDVQLMHRGELOD
9LGLRVDPGDOMHMHUVDPVWDMDRQDUDPHQLPDVYRMLKSUHWKRGQLND
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LQVWUXPHQWWRJQDVLOMD$OLWDNYLVXVWDYLSURSDGDMXSRORJLFLVWYDUL2VRED
NRMDMH]DWYRUHQVXVWDYDWURILUDGUXWYRNRMHMH]DWYRUHQRQXQRVWDJQLUD
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MHGQRJXRVQRYLSULPLWLYQRJJOHGLWDQXQRGRYRGLVODEOMHQMXVXVWDYD
p=QDNSDPHWLMHDNROMXGLSUHJRYDUDMXXPMHVWRGDVHERUH
p,YULMHDQMHWUHEDXLWLWRMHOMXED]QLMHWRGXEOMHSRJDD
1HYUDDM]OR]D]ORQLXYUHGX]DXYUHGX
1LWDVHQH]DERUDYOMDVSRULMHRGXYUHGHDQLWDEUHRGGREURLQVWYD
2QDMNRMLVDPVHELODHQDMODNHVHYULMHD
3RVWRMHJUDQLFHXYUHGDPDLQHSUDYGDPD
6DPVHEHYULMHDWNRHOLGUXJRJDYULMHDWL
7NRGUXJHYULMHDVHEHQH]DWLXMH
7NRODNRYULMHDWHNRRSUDWD
8YUHGHVXDUJXPHQWLRQLKNRMLQHUDVSRODXDUJXPHQWLPD
p1HPRM]DSRYLMHGDWLSULMHQHJRQDXLVOXDWL

PRJODXLQLWLXVOXJXDMRQDVQLMHRGELOD
9LGLRVDPGDOMHMHUVDPVWDMDRQDUDPHQLPDVYRMLKSUHWKRGQLND
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MHGQRJXRVQRYLSULPLWLYQRJJOHGLWDQXQRGRYRGLVODEOMHQMXVXVWDYD
p=QDNSDPHWLMHDNROMXGLSUHJRYDUDMXXPMHVWRGDVHERUH
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1HYUDDM]OR]D]ORQLXYUHGX]DXYUHGX
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2QDMNRMLVDPVHELODHQDMODNHVHYULMHD
3RVWRMHJUDQLFHXYUHGDPDLQHSUDYGDPD
6DPVHEHYULMHDWNRHOLGUXJRJDYULMHDWL
7NRGUXJHYULMHDVHEHQH]DWLXMH
7NRODNRYULMHDWHNRRSUDWD
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2328.$0$

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2328.$0$




2328.$0$

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2328.$0$




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x WRWDODQXWRPVPLVOXWRMHVYHXPMHWQLNRSUHORXILOR]RILMVNRLVYH
ILOR]RILMVNRXXPMHWQLNR
0XGUDL]UHNDQHYULMHGLXXVWLPDOXDNDMHUMXQHND]XMHXSUDYRYULMHPH
6UFHUD]ERULWDRYMHNDUD]PLOMDRL]UHNDPDSDOMLYRMHXKRVDQPXGUDFX
0XDQMHSRVDRVPLOMDWLL]UHNH
p.ULODWLFDMHLGHMDQDSXWXGRIUD]H
WRRVWDMHRGYHOLNLKPLVOLRFDGDQDQMLFH".ULODWLFHVXWUDQMLFH

p3RVORYLFDMHRSHSR]QDWDPXGURVWNRMHVHQLWNRQHSULGUDYD

3RVORYLFDGROD]LRGUD]XPD2QDMHXUD]JRYRUXNDREDNOMDXPUDNXVYDNRP
SRVOXSRPRQLFDL]YRUPXGURVWL

3RVORYLFDGROD]LRGUD]XPD2QDMHXUD]JRYRUXNDREDNOMDXPUDNXVYDNRP
SRVOXSRPRQLFDL]YRUPXGURVWL

p3RVORYLFDMHRSHSR]QDWDPXGURVWNRMHVHQLWNRQHSULGUDYD

p$NRRGEDFXMHSRXNXSUH]LUHYODVWLWXGXX3RXNHWHYRGHDSULPMHUL
YXNX
p$IRUL]DPMH
x URPDQOLMHQLQH
x QDDPLVDRNRMXXMHPRRGGUXJRJDLVNUDVYRJGREDLSRNXDMGDVH
GUXJDLMHPLVOL
x UDNNRMLL]D]LYDPHWDVWD]HUD]PLOMDQMD
x WRWDODQXWRPVPLVOXWRMHVYHXPMHWQLNRSUHORXILOR]RILMVNRLVYH
ILOR]RILMVNRXXPMHWQLNR
0XGUDL]UHNDQHYULMHGLXXVWLPDOXDNDMHUMXQHND]XMHXSUDYRYULMHPH
6UFHUD]ERULWDRYMHNDUD]PLOMDRL]UHNDPDSDOMLYRMHXKRVDQPXGUDFX
0XDQMHSRVDRVPLOMDWLL]UHNH
p.ULODWLFDMHLGHMDQDSXWXGRIUD]H
WRRVWDMHRGYHOLNLKPLVOLRFDGDQDQMLFH".ULODWLFHVXWUDQMLFH
SRXNHDIRUL]PLL]UHNHNULODWLFHSRVORYLFH




SRXNHDIRUL]PLL]UHNHNULODWLFHSRVORYLFH
p$NRRGEDFXMHSRXNXSUH]LUHYODVWLWXGXX3RXNHWHYRGHDSULPMHUL
YXNX
p$IRUL]DPMH
x URPDQOLMHQLQH
x QDDPLVDRNRMXXMHPRRGGUXJRJDLVNUDVYRJGREDLSRNXDMGDVH
GUXJDLMHPLVOL
x UDNNRMLL]D]LYDPHWDVWD]HUD]PLOMDQMD
x WRWDODQXWRPVPLVOXWRMHVYHXPMHWQLNRSUHORXILOR]RILMVNRLVYH
ILOR]RILMVNRXXPMHWQLNR
0XGUDL]UHNDQHYULMHGLXXVWLPDOXDNDMHUMXQHND]XMHXSUDYRYULMHPH
6UFHUD]ERULWDRYMHNDUD]PLOMDRL]UHNDPDSDOMLYRMHXKRVDQPXGUDFX
0XDQMHSRVDRVPLOMDWLL]UHNH
p.ULODWLFDMHLGHMDQDSXWXGRIUD]H
WRRVWDMHRGYHOLNLKPLVOLRFDGDQDQMLFH".ULODWLFHVXWUDQMLFH

p3RVORYLFDMHRSHSR]QDWDPXGURVWNRMHVHQLWNRQHSULGUDYD

3RVORYLFDGROD]LRGUD]XPD2QDMHXUD]JRYRUXNDREDNOMDXPUDNXVYDNRP
SRVOXSRPRQLFDL]YRUPXGURVWL

3RVORYLFDGROD]LRGUD]XPD2QDMHXUD]JRYRUXNDREDNOMDXPUDNXVYDNRP
SRVOXSRPRQLFDL]YRUPXGURVWL

p3RVORYLFDMHRSHSR]QDWDPXGURVWNRMHVHQLWNRQHSULGUDYD

p$NRRGEDFXMHSRXNXSUH]LUHYODVWLWXGXX3RXNHWHYRGHDSULPMHUL
YXNX
p$IRUL]DPMH
x URPDQOLMHQLQH
x QDDPLVDRNRMXXMHPRRGGUXJRJDLVNUDVYRJGREDLSRNXDMGDVH
GUXJDLMHPLVOL
x UDNNRMLL]D]LYDPHWDVWD]HUD]PLOMDQMD
x WRWDODQXWRPVPLVOXWRMHVYHXPMHWQLNRSUHORXILOR]RILMVNRLVYH
ILOR]RILMVNRXXPMHWQLNR
0XGUDL]UHNDQHYULMHGLXXVWLPDOXDNDMHUMXQHND]XMHXSUDYRYULMHPH
6UFHUD]ERULWDRYMHNDUD]PLOMDRL]UHNDPDSDOMLYRMHXKRVDQPXGUDFX
0XDQMHSRVDRVPLOMDWLL]UHNH
p.ULODWLFDMHLGHMDQDSXWXGRIUD]H
WRRVWDMHRGYHOLNLKPLVOLRFDGDQDQMLFH".ULODWLFHVXWUDQMLFH
SRXNHDIRUL]PLL]UHNHNULODWLFHSRVORYLFH




32*2925
 LVDQDMHULMHWUDMQLMDRGSDPHQMD
3
2YDNQMLLFDVDGULUL]QLFXPXGURVWL]DQDGROD]HHOMXGHWUHHJWLVXOMHD
RQD MH RVWDYWLQD SR]QDWLK L QHSR]QDWLK PLVOLODFD 6WDUL L 1RYL ]DYMHW
7DOPXG]QDQRVWQDURGQDPXGURVWDIRUL]PL ILOR]RIDSMHVQLNDNQMLHYQLND
QRYLQDUDXPMHWQLNDJHQLMDOQLKLRELQLKOMXGLL]GDOMQMHLEOLHSURORVWL
7HSRUXNHVQDQRRGMHNXMXQDSRVHEDQRVHEXMDQVOLNRYLWLGXKRYLW QDLQ
RVOLNDYDMXRYMHNDOMXGHVYLMHW]QDQRVWVWYDULSRMDYHLRGQRVH0QRJHRG
QMLK VHX X GDYQLQX SURKXMDOLK YUHPHQD DOL L GDQDV ]DXXMH QMLKRYD
VYMHLQDQMLKRYDDNWXDOQRVW3RPLVOLRELRYMHNGDWRSLXGDQDQMLQDMEROML
XPRYLD]DSUDYRMRPRUDPRSXQRWRJDQDXLWLRGQDLKSUHWKRGQLND
.QMLLFDJRYRUL
x R QDPD VDPLPD R RYMHNX NDR ELRORNRP HWLNRP VSR]QDMRP
SURWXULMHQRP VWYDUDODNRP GHVWUXNWLYQRP GUXWYHQRP SROLWLNRP
RWXHQRP L RVMHDQRP ELX R PDQDPD L YUOLQDPD R YMHURYDQMX
]DEOXGDPDMHGQRPUMHMXRVYLMHWOLPLWDPQLPVWUDQDPDXPD
x RPLVOLPDL]VYLMHWD]QDQRVWLSVLKRORJLMHLILOR]RILMH
3RUXNH L] QDUHGQLK WHNVWRYD L]YXHQH VX L] NRQWHNVWD D GLMHORP LPDMX
NDUDNWHUDSHOD&LOMQDSLVDMHGDQDMHGQRPPMHVWX]DELOMHHQHPLVOLLVXVWDYL
YUHGQRWDVYRMRPOMHSRWRPLVNUHQRXLSRQHNRPDRNRP SUR EXGHQDXDOL
LEXGXXVYLMHVWQDXVDYMHVWLOLXREUD]LOMX
3ULOLNRPXUHLYDQMDSRMPRYDLPDRVDPXYLGXGDMHLQDMPDQMLUHGEROMLRG
QHUHGD  DOL WR QLMH XYLMHN MHGQRVWDYQR 3ULPMHULFH SRG NRMH SRMPRYH
XNOMXLWLPLVOLHQHWUHEDGDULYDWLUXDPDGRNQHXYHQXRYMHNQLNDGD
QLMHGRYROMQRRSUH]DQNRGL]ERUDVYRMLKURGLWHOMDL1HPDWHPLVOLQDNRMX
SROLFLMDQHELSD]LOD"0RGDXSRGQDVORY2GXKRYLWRVWL"
'REURM VH PLVOL WUHED HVWR YUDDWL 2QD MH VYMHWLRQLN SXWRND] VMHDQMH ]D
EXGXQRVW SURORVW ]D SDPHQMH LWDQMH GREUH NQMLJH RYMHND WLWL RG
SRWSXQHVDPRH1DNUDMXLWDWHOMXMHGREURPRHVDPL]DEUDWLVYRMHSLVFH
/LMHSD MH PLVDR SRH]LMD X SUR]L NULVWDOQL VWDODJPLW LVNXVWYHQRJ GXKD
.UOHD RQDVHMDYOMDNDREULWNDVDEOMDNRMDVNDOSHORPVYRMLKVSR]QDMDUHH
WNLYR QDLK SUHGRGEL UXHL GRVDGDQMH RNYLUH VKYDDQMD GRQRVHL QRYH
GLPHQ]LMHSRQLUDQMD 99XHWL 
3RNXDMPR ]DMHGQLNL GRL GR LVWLQH 7MHLPR VH VSR]QDMRP GD L PDNDU

3LVDQDMHULMHWUDMQLMDRGSDPHQMD
2YDNQMLLFDVDGULUL]QLFXPXGURVWL]DQDGROD]HHOMXGHWUHHJWLVXOMHD
RQD MH RVWDYWLQD SR]QDWLK L QHSR]QDWLK PLVOLODFD 6WDUL L 1RYL ]DYMHW
7DOPXG]QDQRVWQDURGQDPXGURVWDIRUL]PL ILOR]RIDSMHVQLNDNQMLHYQLND
QRYLQDUDXPMHWQLNDJHQLMDOQLKLRELQLKOMXGLL]GDOMQMHLEOLHSURORVWL
7HSRUXNHVQDQRRGMHNXMXQDSRVHEDQRVHEXMDQVOLNRYLWLGXKRYLW QDLQ
RVOLNDYDMXRYMHNDOMXGHVYLMHW]QDQRVWVWYDULSRMDYHLRGQRVH0QRJHRG
QMLK VHX X GDYQLQX SURKXMDOLK YUHPHQD DOL L GDQDV ]DXXMH QMLKRYD
VYMHLQDQMLKRYDDNWXDOQRVW3RPLVOLRELRYMHNGDWRSLXGDQDQMLQDMEROML
XPRYLD]DSUDYRMRPRUDPRSXQRWRJDQDXLWLRGQDLKSUHWKRGQLND
.QMLLFDJRYRUL
x R QDPD VDPLPD R RYMHNX NDR ELRORNRP HWLNRP VSR]QDMRP
SURWXULMHQRP VWYDUDODNRP GHVWUXNWLYQRP GUXWYHQRP SROLWLNRP
RWXHQRP L RVMHDQRP ELX R PDQDPD L YUOLQDPD R YMHURYDQMX
]DEOXGDPDMHGQRPUMHMXRVYLMHWOLPLWDPQLPVWUDQDPDXPD
x RPLVOLPDL]VYLMHWD]QDQRVWLSVLKRORJLMHLILOR]RILMH
3RUXNH L] QDUHGQLK WHNVWRYD L]YXHQH VX L] NRQWHNVWD D GLMHORP LPDMX
NDUDNWHUDSHOD&LOMQDSLVDMHGDQDMHGQRPPMHVWX]DELOMHHQHPLVOLLVXVWDYL
YUHGQRWDVYRMRPOMHSRWRPLVNUHQRXLSRQHNRPDRNRP SUR EXGHQDXDOL
LEXGXXVYLMHVWQDXVDYMHVWLOLXREUD]LOMX
3ULOLNRPXUHLYDQMDSRMPRYDLPDRVDPXYLGXGDMHLQDMPDQMLUHGEROMLRG
QHUHGD  DOL WR QLMH XYLMHN MHGQRVWDYQR 3ULPMHULFH SRG NRMH SRMPRYH
XNOMXLWLPLVOLHQHWUHEDGDULYDWLUXDPDGRNQHXYHQXRYMHNQLNDGD
QLMHGRYROMQRRSUH]DQNRGL]ERUDVYRMLKURGLWHOMDL1HPDWHPLVOLQDNRMX
SROLFLMDQHELSD]LOD"0RGDXSRGQDVORY2GXKRYLWRVWL"
'REURM VH PLVOL WUHED HVWR YUDDWL 2QD MH VYMHWLRQLN SXWRND] VMHDQMH ]D
EXGXQRVW SURORVW ]D SDPHQMH LWDQMH GREUH NQMLJH RYMHND WLWL RG
SRWSXQHVDPRH1DNUDMXLWDWHOMXMHGREURPRHVDPL]DEUDWLVYRMHSLVFH
/LMHSD MH PLVDR SRH]LMD X SUR]L NULVWDOQL VWDODJPLW LVNXVWYHQRJ GXKD
.UOHD RQDVHMDYOMDNDREULWNDVDEOMDNRMDVNDOSHORPVYRMLKVSR]QDMDUHH
WNLYR QDLK SUHGRGEL UXHL GRVDGDQMH RNYLUH VKYDDQMD GRQRVHL QRYH
GLPHQ]LMHSRQLUDQMD 99XHWL 
3RNXDMPR ]DMHGQLNL GRL GR LVWLQH 7MHLPR VH VSR]QDMRP GD L PDNDU

32*2925





32*2925
 LVDQDMHULMHWUDMQLMDRGSDPHQMD
3
2YDNQMLLFDVDGULUL]QLFXPXGURVWL]DQDGROD]HHOMXGHWUHHJWLVXOMHD
RQD MH RVWDYWLQD SR]QDWLK L QHSR]QDWLK PLVOLODFD 6WDUL L 1RYL ]DYMHW
7DOPXG]QDQRVWQDURGQDPXGURVWDIRUL]PL ILOR]RIDSMHVQLNDNQMLHYQLND
QRYLQDUDXPMHWQLNDJHQLMDOQLKLRELQLKOMXGLL]GDOMQMHLEOLHSURORVWL
7HSRUXNHVQDQRRGMHNXMXQDSRVHEDQRVHEXMDQVOLNRYLWLGXKRYLW QDLQ
RVOLNDYDMXRYMHNDOMXGHVYLMHW]QDQRVWVWYDULSRMDYHLRGQRVH0QRJHRG
QMLK VHX X GDYQLQX SURKXMDOLK YUHPHQD DOL L GDQDV ]DXXMH QMLKRYD
VYMHLQDQMLKRYDDNWXDOQRVW3RPLVOLRELRYMHNGDWRSLXGDQDQMLQDMEROML
XPRYLD]DSUDYRMRPRUDPRSXQRWRJDQDXLWLRGQDLKSUHWKRGQLND
.QMLLFDJRYRUL
x R QDPD VDPLPD R RYMHNX NDR ELRORNRP HWLNRP VSR]QDMRP
SURWXULMHQRP VWYDUDODNRP GHVWUXNWLYQRP GUXWYHQRP SROLWLNRP
RWXHQRP L RVMHDQRP ELX R PDQDPD L YUOLQDPD R YMHURYDQMX
]DEOXGDPDMHGQRPUMHMXRVYLMHWOLPLWDPQLPVWUDQDPDXPD
x RPLVOLPDL]VYLMHWD]QDQRVWLSVLKRORJLMHLILOR]RILMH
3RUXNH L] QDUHGQLK WHNVWRYD L]YXHQH VX L] NRQWHNVWD D GLMHORP LPDMX
NDUDNWHUDSHOD&LOMQDSLVDMHGDQDMHGQRPPMHVWX]DELOMHHQHPLVOLLVXVWDYL
YUHGQRWDVYRMRPOMHSRWRPLVNUHQRXLSRQHNRPDRNRP SUR EXGHQDXDOL
LEXGXXVYLMHVWQDXVDYMHVWLOLXREUD]LOMX
3ULOLNRPXUHLYDQMDSRMPRYDLPDRVDPXYLGXGDMHLQDMPDQMLUHGEROMLRG
QHUHGD  DOL WR QLMH XYLMHN MHGQRVWDYQR 3ULPMHULFH SRG NRMH SRMPRYH
XNOMXLWLPLVOLHQHWUHEDGDULYDWLUXDPDGRNQHXYHQXRYMHNQLNDGD
QLMHGRYROMQRRSUH]DQNRGL]ERUDVYRMLKURGLWHOMDL1HPDWHPLVOLQDNRMX
SROLFLMDQHELSD]LOD"0RGDXSRGQDVORY2GXKRYLWRVWL"
'REURM VH PLVOL WUHED HVWR YUDDWL 2QD MH VYMHWLRQLN SXWRND] VMHDQMH ]D
EXGXQRVW SURORVW ]D SDPHQMH LWDQMH GREUH NQMLJH RYMHND WLWL RG
SRWSXQHVDPRH1DNUDMXLWDWHOMXMHGREURPRHVDPL]DEUDWLVYRMHSLVFH
/LMHSD MH PLVDR SRH]LMD X SUR]L NULVWDOQL VWDODJPLW LVNXVWYHQRJ GXKD
.UOHD RQDVHMDYOMDNDREULWNDVDEOMDNRMDVNDOSHORPVYRMLKVSR]QDMDUHH
WNLYR QDLK SUHGRGEL UXHL GRVDGDQMH RNYLUH VKYDDQMD GRQRVHL QRYH
GLPHQ]LMHSRQLUDQMD 99XHWL 
3RNXDMPR ]DMHGQLNL GRL GR LVWLQH 7MHLPR VH VSR]QDMRP GD L PDNDU



3LVDQDMHULMHWUDMQLMDRGSDPHQMD
2YDNQMLLFDVDGULUL]QLFXPXGURVWL]DQDGROD]HHOMXGHWUHHJWLVXOMHD
RQD MH RVWDYWLQD SR]QDWLK L QHSR]QDWLK PLVOLODFD 6WDUL L 1RYL ]DYMHW
7DOPXG]QDQRVWQDURGQDPXGURVWDIRUL]PL ILOR]RIDSMHVQLNDNQMLHYQLND
QRYLQDUDXPMHWQLNDJHQLMDOQLKLRELQLKOMXGLL]GDOMQMHLEOLHSURORVWL
7HSRUXNHVQDQRRGMHNXMXQDSRVHEDQRVHEXMDQVOLNRYLWLGXKRYLW QDLQ
RVOLNDYDMXRYMHNDOMXGHVYLMHW]QDQRVWVWYDULSRMDYHLRGQRVH0QRJHRG
QMLK VHX X GDYQLQX SURKXMDOLK YUHPHQD DOL L GDQDV ]DXXMH QMLKRYD
VYMHLQDQMLKRYDDNWXDOQRVW3RPLVOLRELRYMHNGDWRSLXGDQDQMLQDMEROML
XPRYLD]DSUDYRMRPRUDPRSXQRWRJDQDXLWLRGQDLKSUHWKRGQLND
.QMLLFDJRYRUL
x R QDPD VDPLPD R RYMHNX NDR ELRORNRP HWLNRP VSR]QDMRP
SURWXULMHQRP VWYDUDODNRP GHVWUXNWLYQRP GUXWYHQRP SROLWLNRP
RWXHQRP L RVMHDQRP ELX R PDQDPD L YUOLQDPD R YMHURYDQMX
]DEOXGDPDMHGQRPUMHMXRVYLMHWOLPLWDPQLPVWUDQDPDXPD
x RPLVOLPDL]VYLMHWD]QDQRVWLSVLKRORJLMHLILOR]RILMH
3RUXNH L] QDUHGQLK WHNVWRYD L]YXHQH VX L] NRQWHNVWD D GLMHORP LPDMX
NDUDNWHUDSHOD&LOMQDSLVDMHGDQDMHGQRPPMHVWX]DELOMHHQHPLVOLLVXVWDYL
YUHGQRWDVYRMRPOMHSRWRPLVNUHQRXLSRQHNRPDRNRP SUR EXGHQDXDOL
LEXGXXVYLMHVWQDXVDYMHVWLOLXREUD]LOMX
3ULOLNRPXUHLYDQMDSRMPRYDLPDRVDPXYLGXGDMHLQDMPDQMLUHGEROMLRG
QHUHGD  DOL WR QLMH XYLMHN MHGQRVWDYQR 3ULPMHULFH SRG NRMH SRMPRYH
XNOMXLWLPLVOLHQHWUHEDGDULYDWLUXDPDGRNQHXYHQXRYMHNQLNDGD
QLMHGRYROMQRRSUH]DQNRGL]ERUDVYRMLKURGLWHOMDL1HPDWHPLVOLQDNRMX
SROLFLMDQHELSD]LOD"0RGDXSRGQDVORY2GXKRYLWRVWL"
'REURM VH PLVOL WUHED HVWR YUDDWL 2QD MH VYMHWLRQLN SXWRND] VMHDQMH ]D
EXGXQRVW SURORVW ]D SDPHQMH LWDQMH GREUH NQMLJH RYMHND WLWL RG
SRWSXQHVDPRH1DNUDMXLWDWHOMXMHGREURPRHVDPL]DEUDWLVYRMHSLVFH
/LMHSD MH PLVDR SRH]LMD X SUR]L NULVWDOQL VWDODJPLW LVNXVWYHQRJ GXKD
.UOHD RQDVHMDYOMDNDREULWNDVDEOMDNRMDVNDOSHORPVYRMLKVSR]QDMDUHH
WNLYR QDLK SUHGRGEL UXHL GRVDGDQMH RNYLUH VKYDDQMD GRQRVHL QRYH
GLPHQ]LMHSRQLUDQMD 99XHWL 
3RNXDMPR ]DMHGQLNL GRL GR LVWLQH 7MHLPR VH VSR]QDMRP GD L PDNDU

32*2925



RJUDQLHQRSULEOLDYDQMHLVWLQLPRHELWLNRULVQR8RVWDORPWRPRHKODGQD
LJRODLVWLQDSURWLYEOLVWDYLKDULODL"
.QMLLFD H PRGD GREUR GRL L SLVFLPD NRML WUDH PRWLYH ]D VYRMD GMHOD
VFHQDULVWLPD L GUXJLP NUHDWLYQLP RVREDPD ,]ERU VNUDLYDQMD REUDGD
SUHUDGDLVORERGQDLQWHUSUHWDFLMDPLVOLLGXQDGXXXUHGQLND1HNDPLEXGH
RSURWHQR L]RVWDYOMDQMH DXWRUD X VDPRM NQML]L  ELOD PL MH YDQLMD OMHSRWD
L]ULDMDQHJRVMHQDWYRUFD}
0HXWLPLPHQD YHLQH DXWRUDVDGUDQDVXQDGLVNHWLNRMDVDGULLDEHFHGQL
SRMPRYQLN &LOM HOHNWURQLNRJ ]DSLVD MH X SUHWUDLYDQMX NOMXQLK ULMHL L
VWYDUDQMX YODVWLWH ED]H SRGDWDND SR YODVWLWRP QDKRHQMX D XMHGQR VH
L]EMHJDYDSRQRYQRPXNRWUSQRSUHSLVLYDQMH
6YDNL SRNXDM WH YUVWH L]LVNXMH RJURPDQ QDSRU SULMH VYHJD SLVFD .ULWHULML L
VWLOQLVXRYLPHGRYUHQLNDRQLWLGMHORMHUWRQLMHQLWLRYMHNVDP
5DGXMH PH RGD]LY WRYDWHOMD SLVDQH ULMHL NRML VX PL XND]DOL QD VWLOVNH L
JUDPDWLNHSURSXVWHXSUYRPL]GDQMX'XDQVDPVHLVSULDWLVYLPLWDWHOMLPD
QD VLWQLP VORYLPD SRJUHNDPD L VWYDUDODNRP VOMHSLOX MHU VX QHNH PLVOL
SRQRYOMHQHSRGGUXJLPSRMPRYLPDXLVWRMNQML]L7RMHRYGMHLVSUDYOMHQR3UL
WRPPRUDPQDJODVLWLGDVDPELRSULVLOMHQVDPXUHGLWLPXNRWUSQRSUHSLVLYDWL
WHNVWRYH WHKQLNL XUHGLWL VORJRYH L X YODVWLWRM QDNODGL WLVNDWL RED L]GDQMD
3RQHJGMH VH XND]DOD DYHW X YLGX SURJUDPVNH WYUGRJODYRVWL PHQL WHNR
UD]XPOMLYHLQDMODNHPLMHELORSULSLVDWLWRRVYHWLPUWYHPDWHULMH
0RMDSRGYRMHQRVWL]PHXDXWRUDXUHGQLNDLL]GDYDDXMHGQRMRVRELVWYRULOD
MH SRYHL KLEULG L VWLOVNX QHXMHGQDHQRVW NDR DXWRU QLVDP GR]YROLR ]QDWQD
VNUDLYDQMD NDR XUHGQLN PLMHQMDR VDP NRQFHSFLMX X YLH QDYUDWD NDR
WHKQLNLXUHGQLNSODDPFLMHQX QH]QDQMD  D QH]QDOLFD QHH QLWL QD PXNDPD
SUL]QDWL D NDR L]GDYD JXELR VDP GUDJRFMHQH WUHQXWNH QD ]DWYDUDQMH
ILQDQFLMVNHNRQVWUXNFLMH.UDMQMDMHRFMHQDQDLWDWHOMXRGNRMHJDRHNXMHPL
SULKYDDPNULWLNXLGREURQDPMHUHQHSULPMHGEHRQHVXQXQHLGREURGROH
,]RVWDYLRVDPLQGHNVHLOLWHUDWXUXRFMHQMXMHPGDELWR]QDWQRRSWHUHWLORRSVHJ
NQMLJH 9ROMDQ VDP LSDN KYDOD UDXQDOX  GRVWDYLWL MH QD GLVNHWL VYDNRP
LWDWHOMXQDQMHJRY]DKWMHY
-HGDQ 3DVFDORY FLWDW    VDY YLGLYL VYLHW MH QH]DPMHWOMLY SRWH] X LURNRP
QDUXMXSULURGHRVWDMHLVWLNDRLXSUYRPL]GDQMXGULPGDMHL]ULDML]
NUDMDGHYHWQDHVWRJVWROMHDLGDQDVOLMHSLUD]XPOMLY
.QMLLFDRVLPXUHHQLKPLVOLVDGULLJRWRYRSHWVWRVDYMHWDUDVSRUHHQLKX]
SULSDGDMXH SRMPRYH 6YH MH WR VWLOVNL L]UDHQR VX NDR VYRMHYUVQD SRH]LMD X
SUR]LEH]RE]LUDQDGXLQXWHNVWD
2EMDYRP RYH NQMLLFH ELWL H ]D QHNH ]QDOFH SLVDQH ULMHL X VYRMRM RVQRYL
XSLWDQ SULQRV NQMLHYQRVWL LOL ]QDQRVWL ]D PHQH DNR QLWD GUXJR RVWDMH
GRSULQRV VDNXSOMHQ L SR RGUHHQLP SRMPRYLPD XUHHQH VORHQH JUDH ]D

RJUDQLHQRSULEOLDYDQMHLVWLQLPRHELWLNRULVQR8RVWDORPWRPRHKODGQD
LJRODLVWLQDSURWLYEOLVWDYLKDULODL"
.QMLLFD H PRGD GREUR GRL L SLVFLPD NRML WUDH PRWLYH ]D VYRMD GMHOD
VFHQDULVWLPD L GUXJLP NUHDWLYQLP RVREDPD ,]ERU VNUDLYDQMD REUDGD
SUHUDGDLVORERGQDLQWHUSUHWDFLMDPLVOLLGXQDGXXXUHGQLND1HNDPLEXGH
RSURWHQR L]RVWDYOMDQMH DXWRUD X VDPRM NQML]L  ELOD PL MH YDQLMD OMHSRWD
L]ULDMDQHJRVMHQDWYRUFD}
0HXWLPLPHQD YHLQH DXWRUDVDGUDQDVXQDGLVNHWLNRMDVDGULLDEHFHGQL
SRMPRYQLN &LOM HOHNWURQLNRJ ]DSLVD MH X SUHWUDLYDQMX NOMXQLK ULMHL L
VWYDUDQMX YODVWLWH ED]H SRGDWDND SR YODVWLWRP QDKRHQMX D XMHGQR VH
L]EMHJDYDSRQRYQRPXNRWUSQRSUHSLVLYDQMH
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UHGX V SLWDQMHP NRMH XSXXMHPR WRP SRMPX 8VWYDUL QDMOMHSL VX PL ELOL
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MDVQRDMHGQRVWDYQRVWNDULMHUDNUDDNULPLQDOFLNUDWNRD 
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DNWLYQRVWDPELFLR]QRVW 
EDUEDUVWYRFHUHPRQLMHFLOMFLQL]DP  
GHVWUXNWLYQRVWGRJPDWL]DPGRPLOMDWRVWJHQLMDOQRVWJUXERVW  
KXOMHLGHMHLQLFLMDWLYDLQVSLUDFLMDLQWHOLJHQFLMDLVNXVWYRL]D]RY
L]GUOMLYRVW 
MDVQRDMHGQRVWDYQRVWNDULMHUDNUDDNULPLQDOFLNUDWNRD 
OXFLGQRVWPDWDPHWRGH  

832=1$-6(%(  

69,-(7/$,7$01$675$1$80$  

RWLMHOX 
JODYDJODGNUYOLFHQDVOMHHRNR 
LYRWURHQMHVHNVVWDURVWGREVPUW  

29-(..$2(7,.2025$/12,632=1$-12%,(  
DUJXPHQWLDVWLQGYRMED  
HVWHWLNDHWLNDLGHDOLGHDOL]DPLPHLPLGLURQLMDLVSULNDL]OLND
L]YMHVQRVW 
NRPSOLPHQWNUHSRVWNULWHULMLOMHSRWD 
PHGLWLUDQMHPLVDRPMHURGDYQRVWPRUDO  
QDHODQDJDDQMHQDJRYRUQD]RULQHNRQYHQFLRQDOQRVWQXGD 
REYH]HRGOXNHRGQRVLRGREUDYDQMHRIHQ]LYQRVWRSDVQRVW
RVREQRVW  
SUDNVDSULOLNHVMHQDVQRYLVWDYVWLGVXGELQD  
DUPWYUGQMDYROMD]DGDD 

EROHVWL]GUDYOMH  
]GUDYOMHEROHVWOLMHQLNGLMDJQR]DSVLKRDQDOL]DOLMHNRYL
QRUPDOQRVWGLMHWD 

29-(..$2'5879(12%,(  
RYMHDQVWYROMXGLPDVDQDURG  
GRPRYLQDURGROMXEOMH  
GRPGUXWYHQRVWGUXWYRGUXJL 
EDWLQDJHQHUDFLMDJRVSRGDULQWHOHNWXDOFLMDYQR
PLOMHQMHPDMVWRU  
NROHNFLRQDULQDVOMHGQLFLVDVWDQFLVURGQLFLHIWLWXOH  

RRELWHOML  
GMHFDRELWHOMRWDFURGLWHOMLHQDPDMND 

RRELWHOML  
GMHFDRELWHOMRWDFURGLWHOMLHQDPDMND 

29-(..$2'5879(12%,(  
RYMHDQVWYROMXGLPDVDQDURG  
GRPRYLQDURGROMXEOMH  
GRPGUXWYHQRVWGUXWYRGUXJL 
EDWLQDJHQHUDFLMDJRVSRGDULQWHOHNWXDOFLMDYQR
PLOMHQMHPDMVWRU  
NROHNFLRQDULQDVOMHGQLFLVDVWDQFLVURGQLFLHIWLWXOH  

EROHVWL]GUDYOMH  
]GUDYOMHEROHVWOLMHQLNGLMDJQR]DSVLKRDQDOL]DOLMHNRYL
QRUPDOQRVWGLMHWD 

29-(..$2(7,.2025$/12,632=1$-12%,(  
DUJXPHQWLDVWLQGYRMED  
HVWHWLNDHWLNDLGHDOLGHDOL]DPLPHLPLGLURQLMDLVSULNDL]OLND
L]YMHVQRVW 
NRPSOLPHQWNUHSRVWNULWHULMLOMHSRWD 
PHGLWLUDQMHPLVDRPMHURGDYQRVWPRUDO  
QDHODQDJDDQMHQDJRYRUQD]RULQHNRQYHQFLRQDOQRVWQXGD 
REYH]HRGOXNHRGQRVLRGREUDYDQMHRIHQ]LYQRVWRSDVQRVW
RVREQRVW  
SUDNVDSULOLNHVMHQDVQRYLVWDYVWLGVXGELQD  
DUPWYUGQMDYROMD]DGDD 

RWLMHOX 
JODYDJODGNUYOLFHQDVOMHHRNR 
LYRWURHQMHVHNVVWDURVWGREVPUW  

69,-(7/$,7$01$675$1$80$  

832=1$-6(%(  

NRQVWUXNWLYQRVWLGHVWUXNWLYQRVW 
DNWLYQRVWDPELFLR]QRVW 
EDUEDUVWYRFHUHPRQLMHFLOMFLQL]DP  
GHVWUXNWLYQRVWGRJPDWL]DPGRPLOMDWRVWJHQLMDOQRVWJUXERVW  
KXOMHLGHMHLQLFLMDWLYDLQVSLUDFLMDLQWHOLJHQFLMDLVNXVWYRL]D]RY
L]GUOMLYRVW 
MDVQRDMHGQRVWDYQRVWNDULMHUDNUDDNULPLQDOFLNUDWNRD 
OXFLGQRVWPDWDPHWRGH  

20,6/,0$  

VDGUDM




QDSDGQDVLOMHQHQDVLOMHRNUXWQRVWRWNULH  
SUHSUHNHSUREOHPSURYMHUDYDQMHSURQLFOMLYRVWVDYUHQVWYR
VYHVWUDQRVWVSRVREQRVWLVWYDUDODWYRWUDJXVSMHK  
R]DEOXGDPD  
IDQDWL]DPJDWDQMHLOX]LMHOHJHQGHPLWRELDMSUHGUDVXGH
WUDGLFLMDXWRSLMDXWYDUH]DEOXGD]DNOHWYH 
RYUOLQDPD  
YUOLQH  
DVWGRVOMHGQRVWGXQRVWKXPDQRVWLQGLYLGXDOQRVWLQWHJULWHW
LVNXHQMHOMXED]QRVWOMXGVNRVW 
REHDQMHRE]LURGULFDQMHRSUDWDQMHRSUH]RVMHDMPMHUH  
SOHPHQLWRVWSRSXVWOMLYRVWSRVWLJQXHSRWHQMHSRWRYDQMH
SRYMHUHQMHSUDWDQMHSULSUDYQRVWSULVWRMQRVWSUL]QDQMH
SURVYMHHQRVW 
VDPRELWQRVWVDPRNULWLNDVDPRSREMHLYDQMHVDPRSRWRYDQMH
VDPRSRX]GDQMHVDPRSURXDYDQMHVDPRUD]XPLMHYDQMH
VDPRVSR]QDMDVDPRVYLMHVWVDPRVYODGDYDQMHVDYMHVWVKYDDQMH
VLJXUQRVWVNURPQRVWVQDJDVROLGDUQRVWVSUHWQRVWXHQMH
XVSRUHLYDQMHXYMHUDYDQMH]DKYDOQRVW]UHORVW 
RPDQDPD 
PDQHSRURFLDSVXUGEDQDOQRVWHNVKLELFLRQL]DPHWLNHWDIMDND
IUD]DL]JRYRU  
MDGLNRYDQMHNOHYHWDNRPSURPLVNRQIRUPL]DPODNRPLVOHQRVW
ODNRPRVWODNRYMHUQRVWODVNDQMHOLFHPMHUMHOLFHPMHUOXNDYRVW
OXWDQMH 
PDORGXQRVWPDVNDPD]RKL]DPPL]DQWURSLMDPUQMD  
QDPHWOMLYRVWQDSDVWQDYLNHQHJRGRYDQMHQHPLORVUGQRVW
QHSRYMHUHQMHQHSURPLOMHQRVWQHUD]ERULWRVWQHUD]XPQRVW
QHVWUSOMHQMHQRQNRQIRUPL]DP  
RJRYDUDQMHRJUDQLHQRVWRKRORVWRNOLMHYDQMHRSRUWXQLVW
RSWXLYDQMHRVUHGQMRVWRVYHWDRYLVQRVW  
SDVLYQRVWSHGDQWHULMDSOLWNRVWSRGLQMDYDQMHSRGLODHQMH
SRGORVWSRKOHSDSROWURQSROXEXGQRVWSRQL]QRVWSRWLVNLYDQMH
SUHEDFLYDQMHLSULJRYDUDQMHSUHVHGDQSUHVWLSUHWYDUDQMH
SUHYDUDSUH]LUSULJRYDUDQMHSULMHNRUSULNULYDQMHSULPLWLYL]DP
SULVOXNLYDQMHSURVMHQRVW  
VDPRGRYROMQRVWVDPROMXEOMHVDPRRJUDQLHQMHVDPRVDDOMHQMH
VDPRXERMVWYRVDPRYROMDVLWQLDYRVWVQRERYL  
WDMQRYLWRVWWULYLMDOQRVWXOL]LFDXOMXGQRVW]DGXLYDQMH
]DYDUDYDQMH  
2=1$1267, 
RILOR]RILMLLSVLKRORJLML  

RILOR]RILMLLSVLKRORJLML  


2=1$1267, 
RPDQDPD 
PDQHSRURFLDSVXUGEDQDOQRVWHNVKLELFLRQL]DPHWLNHWDIMDND
IUD]DL]JRYRU  
MDGLNRYDQMHNOHYHWDNRPSURPLVNRQIRUPL]DPODNRPLVOHQRVW
ODNRPRVWODNRYMHUQRVWODVNDQMHOLFHPMHUMHOLFHPMHUOXNDYRVW
OXWDQMH 
PDORGXQRVWPDVNDPD]RKL]DPPL]DQWURSLMDPUQMD  
QDPHWOMLYRVWQDSDVWQDYLNHQHJRGRYDQMHQHPLORVUGQRVW
QHSRYMHUHQMHQHSURPLOMHQRVWQHUD]ERULWRVWQHUD]XPQRVW
QHVWUSOMHQMHQRQNRQIRUPL]DP  
RJRYDUDQMHRJUDQLHQRVWRKRORVWRNOLMHYDQMHRSRUWXQLVW
RSWXLYDQMHRVUHGQMRVWRVYHWDRYLVQRVW  
SDVLYQRVWSHGDQWHULMDSOLWNRVWSRGLQMDYDQMHSRGLODHQMH
SRGORVWSRKOHSDSROWURQSROXEXGQRVWSRQL]QRVWSRWLVNLYDQMH
SUHEDFLYDQMHLSULJRYDUDQMHSUHVHGDQSUHVWLSUHWYDUDQMH
SUHYDUDSUH]LUSULJRYDUDQMHSULMHNRUSULNULYDQMHSULPLWLYL]DP
SULVOXNLYDQMHSURVMHQRVW  
VDPRGRYROMQRVWVDPROMXEOMHVDPRRJUDQLHQMHVDPRVDDOMHQMH
VDPRXERMVWYRVDPRYROMDVLWQLDYRVWVQRERYL  
WDMQRYLWRVWWULYLMDOQRVWXOL]LFDXOMXGQRVW]DGXLYDQMH
]DYDUDYDQMH  
QDSDGQDVLOMHQHQDVLOMHRNUXWQRVWRWNULH  
SUHSUHNHSUREOHPSURYMHUDYDQMHSURQLFOMLYRVWVDYUHQVWYR
VYHVWUDQRVWVSRVREQRVWLVWYDUDODWYRWUDJXVSMHK  
R]DEOXGDPD  
IDQDWL]DPJDWDQMHLOX]LMHOHJHQGHPLWRELDMSUHGUDVXGH
WUDGLFLMDXWRSLMDXWYDUH]DEOXGD]DNOHWYH 
RYUOLQDPD  
YUOLQH  
DVWGRVOMHGQRVWGXQRVWKXPDQRVWLQGLYLGXDOQRVWLQWHJULWHW
LVNXHQMHOMXED]QRVWOMXGVNRVW 
REHDQMHRE]LURGULFDQMHRSUDWDQMHRSUH]RVMHDMPMHUH  
SOHPHQLWRVWSRSXVWOMLYRVWSRVWLJQXHSRWHQMHSRWRYDQMH
SRYMHUHQMHSUDWDQMHSULSUDYQRVWSULVWRMQRVWSUL]QDQMH
SURVYMHHQRVW 
VDPRELWQRVWVDPRNULWLNDVDPRSREMHLYDQMHVDPRSRWRYDQMH
VDPRSRX]GDQMHVDPRSURXDYDQMHVDPRUD]XPLMHYDQMH
VDPRVSR]QDMDVDPRVYLMHVWVDPRVYODGDYDQMHVDYMHVWVKYDDQMH
VLJXUQRVWVNURPQRVWVQDJDVROLGDUQRVWVSUHWQRVWXHQMH
XVSRUHLYDQMHXYMHUDYDQMH]DKYDOQRVW]UHORVW 





QDSDGQDVLOMHQHQDVLOMHRNUXWQRVWRWNULH  
SUHSUHNHSUREOHPSURYMHUDYDQMHSURQLFOMLYRVWVDYUHQVWYR
VYHVWUDQRVWVSRVREQRVWLVWYDUDODWYRWUDJXVSMHK  
R]DEOXGDPD  
IDQDWL]DPJDWDQMHLOX]LMHOHJHQGHPLWRELDMSUHGUDVXGH
WUDGLFLMDXWRSLMDXWYDUH]DEOXGD]DNOHWYH 
RYUOLQDPD  
YUOLQH  
DVWGRVOMHGQRVWGXQRVWKXPDQRVWLQGLYLGXDOQRVWLQWHJULWHW
LVNXHQMHOMXED]QRVWOMXGVNRVW 
REHDQMHRE]LURGULFDQMHRSUDWDQMHRSUH]RVMHDMPMHUH  
SOHPHQLWRVWSRSXVWOMLYRVWSRVWLJQXHSRWHQMHSRWRYDQMH
SRYMHUHQMHSUDWDQMHSULSUDYQRVWSULVWRMQRVWSUL]QDQMH
SURVYMHHQRVW 
VDPRELWQRVWVDPRNULWLNDVDPRSREMHLYDQMHVDPRSRWRYDQMH
VDPRSRX]GDQMHVDPRSURXDYDQMHVDPRUD]XPLMHYDQMH
VDPRVSR]QDMDVDPRVYLMHVWVDPRVYODGDYDQMHVDYMHVWVKYDDQMH
VLJXUQRVWVNURPQRVWVQDJDVROLGDUQRVWVSUHWQRVWXHQMH
XVSRUHLYDQMHXYMHUDYDQMH]DKYDOQRVW]UHORVW 
RPDQDPD 
PDQHSRURFLDSVXUGEDQDOQRVWHNVKLELFLRQL]DPHWLNHWDIMDND
IUD]DL]JRYRU  
MDGLNRYDQMHNOHYHWDNRPSURPLVNRQIRUPL]DPODNRPLVOHQRVW
ODNRPRVWODNRYMHUQRVWODVNDQMHOLFHPMHUMHOLFHPMHUOXNDYRVW
OXWDQMH 
PDORGXQRVWPDVNDPD]RKL]DPPL]DQWURSLMDPUQMD  
QDPHWOMLYRVWQDSDVWQDYLNHQHJRGRYDQMHQHPLORVUGQRVW
QHSRYMHUHQMHQHSURPLOMHQRVWQHUD]ERULWRVWQHUD]XPQRVW
QHVWUSOMHQMHQRQNRQIRUPL]DP  
RJRYDUDQMHRJUDQLHQRVWRKRORVWRNOLMHYDQMHRSRUWXQLVW
RSWXLYDQMHRVUHGQMRVWRVYHWDRYLVQRVW  
SDVLYQRVWSHGDQWHULMDSOLWNRVWSRGLQMDYDQMHSRGLODHQMH
SRGORVWSRKOHSDSROWURQSROXEXGQRVWSRQL]QRVWSRWLVNLYDQMH
SUHEDFLYDQMHLSULJRYDUDQMHSUHVHGDQSUHVWLSUHWYDUDQMH
SUHYDUDSUH]LUSULJRYDUDQMHSULMHNRUSULNULYDQMHSULPLWLYL]DP
SULVOXNLYDQMHSURVMHQRVW  
VDPRGRYROMQRVWVDPROMXEOMHVDPRRJUDQLHQMHVDPRVDDOMHQMH
VDPRXERMVWYRVDPRYROMDVLWQLDYRVWVQRERYL  
WDMQRYLWRVWWULYLMDOQRVWXOL]LFDXOMXGQRVW]DGXLYDQMH
]DYDUDYDQMH  
2=1$1267, 
RILOR]RILMLLSVLKRORJLML  



RILOR]RILMLLSVLKRORJLML  


2=1$1267, 
RPDQDPD 
PDQHSRURFLDSVXUGEDQDOQRVWHNVKLELFLRQL]DPHWLNHWDIMDND
IUD]DL]JRYRU  
MDGLNRYDQMHNOHYHWDNRPSURPLVNRQIRUPL]DPODNRPLVOHQRVW
ODNRPRVWODNRYMHUQRVWODVNDQMHOLFHPMHUMHOLFHPMHUOXNDYRVW
OXWDQMH 
PDORGXQRVWPDVNDPD]RKL]DPPL]DQWURSLMDPUQMD  
QDPHWOMLYRVWQDSDVWQDYLNHQHJRGRYDQMHQHPLORVUGQRVW
QHSRYMHUHQMHQHSURPLOMHQRVWQHUD]ERULWRVWQHUD]XPQRVW
QHVWUSOMHQMHQRQNRQIRUPL]DP  
RJRYDUDQMHRJUDQLHQRVWRKRORVWRNOLMHYDQMHRSRUWXQLVW
RSWXLYDQMHRVUHGQMRVWRVYHWDRYLVQRVW  
SDVLYQRVWSHGDQWHULMDSOLWNRVWSRGLQMDYDQMHSRGLODHQMH
SRGORVWSRKOHSDSROWURQSROXEXGQRVWSRQL]QRVWSRWLVNLYDQMH
SUHEDFLYDQMHLSULJRYDUDQMHSUHVHGDQSUHVWLSUHWYDUDQMH
SUHYDUDSUH]LUSULJRYDUDQMHSULMHNRUSULNULYDQMHSULPLWLYL]DP
SULVOXNLYDQMHSURVMHQRVW  
VDPRGRYROMQRVWVDPROMXEOMHVDPRRJUDQLHQMHVDPRVDDOMHQMH
VDPRXERMVWYRVDPRYROMDVLWQLDYRVWVQRERYL  
WDMQRYLWRVWWULYLMDOQRVWXOL]LFDXOMXGQRVW]DGXLYDQMH
]DYDUDYDQMH  
QDSDGQDVLOMHQHQDVLOMHRNUXWQRVWRWNULH  
SUHSUHNHSUREOHPSURYMHUDYDQMHSURQLFOMLYRVWVDYUHQVWYR
VYHVWUDQRVWVSRVREQRVWLVWYDUDODWYRWUDJXVSMHK  
R]DEOXGDPD  
IDQDWL]DPJDWDQMHLOX]LMHOHJHQGHPLWRELDMSUHGUDVXGH
WUDGLFLMDXWRSLMDXWYDUH]DEOXGD]DNOHWYH 
RYUOLQDPD  
YUOLQH  
DVWGRVOMHGQRVWGXQRVWKXPDQRVWLQGLYLGXDOQRVWLQWHJULWHW
LVNXHQMHOMXED]QRVWOMXGVNRVW 
REHDQMHRE]LURGULFDQMHRSUDWDQMHRSUH]RVMHDMPMHUH  
SOHPHQLWRVWSRSXVWOMLYRVWSRVWLJQXHSRWHQMHSRWRYDQMH
SRYMHUHQMHSUDWDQMHSULSUDYQRVWSULVWRMQRVWSUL]QDQMH
SURVYMHHQRVW 
VDPRELWQRVWVDPRNULWLNDVDPRSREMHLYDQMHVDPRSRWRYDQMH
VDPRSRX]GDQMHVDPRSURXDYDQMHVDPRUD]XPLMHYDQMH
VDPRVSR]QDMDVDPRVYLMHVWVDPRVYODGDYDQMHVDYMHVWVKYDDQMH
VLJXUQRVWVNURPQRVWVQDJDVROLGDUQRVWVSUHWQRVWXHQMH
XVSRUHLYDQMHXYMHUDYDQMH]DKYDOQRVW]UHORVW 



YUHGQRWHYULMHGQRVQLVXVWDYLREMHNWLYQRVWRGJRYRUQRVW 
DNWLYQRVWDSVROXWLDXWRQRPQRVW 
DOLMHQDFLMDXGXHQMHGRMPRYLGXDLVNUHQRVWLVNXVWYR
L]QHQDHQMHMD 
WMHVNREDREYH]H 
DPELYDOHQWQRVWLOLSRGYRMHQRVWEODJRQDNORQRVW
DVWRKOHSOMHHQMD  
FMHOLQDGLMDOHNWLNDILOR]RILMDORJLND]QDQRVWVOXDM  
GREURWDGRPHWLGUXWYRGXQRVW 
HJ]LVWHQFLMDLOX]LMDLPLGLVWUDLYDQMHNRQWUROD  
NDUDNWHUOLQRVWQDGDREYH]HRHNLYDQMHRPLOMHQRVWRVMHDML 
PLORVUHQHVODJDQMHRVMHDMPDQMHYULMHGQRVWLRWXHQRVW  
SRWUHEHQDSUHGRYDQMHQDYLNHQHKXPDQRVWQHXVSMHK  
RERDYDQMHREUDQDRGJRYRUQRVWRGPRURGQRVLRNROLQD
RSDVQRVWRULJLQDOQRVW  
SDGSDPHQMHSODSRQLDYDQMHSRURFLSR]RUQRVWSUDNVD
SRWRPFLSUHFLSUHFMHQMLYDQMHSUHYDUDSULJRYDUDQMHSULMHWQMH
SUL]QDQMDSUREOHPSURPLOMDQMHSURPMHQH  
SDWQMDSRQDDQMHSUDWDQMHUDQMLYRVWVDPLORVW
VDPRSRYMHUHQMHVUDPRWDVWLGVWUDKRSRWRYDQMH
WHPSHUDPHQWWUSOMHQMHXJODHQRVWHOMDUWYDXUED  
UDYQRGXQRVWUD]XPVDPRELWQRVWVDPRDVDYUHQRVW
VLJXUQRVWVORERGDVQDJDVQRYLVWDYVXGELQDVXHQMH 
XODJLYDQMHXXWNDYDQMHYDQRVW 
]DEUDQMLYDQMH QH ]DGRYROMVWYR QH ]QDQMH  
RYUHPHQXLSURVWRUX  
YULMHPHPLMHQDSURORVWVDGDQMRVWEXGXQRVWJRGLQHWUDMDQMH
WUHQXWDNYMHQRVWVYLMHWVYHPLUQHERGDOMLQDSURYLQFLMDWLLQD
SULURGDHYROXFLMDSULODJRDYDQMHSUHLYOMDYDQMHRNROL]HPOMD 

RSROLWLFL 
ELURNUDFLMDFHQ]XUDMHGQDNRVWHOLWDGLSORPDFLMDLGROLL
LGHRORJLMHNRDOLFLMDNRORQL]DFLMDNRPXQL]DPNRQIHUHQFLMD
NRQYHQFLMHNUDOMHYLPDUNVL]DPPDWHULMDOL]DPQDFLMD
QDFLRQDOL]DPSROLWLNDSROLWLDUKLMHUDUKLMDSROLFLMDSXULWDQFL
VWUDQNDWLWXOHYRMVNDVORERGDURERYLUDGLNDOQRVWYODGD
YODGDYLQDYODVWYRD]ORLQND]QDVPUWQDND]QD 

R]ELOMQRRGXKRYLWRVWL 

RUHOLJLMLLYMHURYDQMX  


YMHUDLYMHURYDQMHUHOLJLMDDQLPL]DPEH]ERQLNERJXGD
SUD]QRYMHUMHUDMSDNDRSURSRYLMHGLYUDHYL 

GXKRYLWRRR]ELOMQRP  

GXKRYLWRRR]ELOMQRP  

RUHOLJLMLLYMHURYDQMX  


YMHUDLYMHURYDQMHUHOLJLMDDQLPL]DPEH]ERQLNERJXGD
SUD]QRYMHUMHUDMSDNDRSURSRYLMHGLYUDHYL 

R]ELOMQRRGXKRYLWRVWL 

RSROLWLFL 
ELURNUDFLMDFHQ]XUDMHGQDNRVWHOLWDGLSORPDFLMDLGROLL
LGHRORJLMHNRDOLFLMDNRORQL]DFLMDNRPXQL]DPNRQIHUHQFLMD
NRQYHQFLMHNUDOMHYLPDUNVL]DPPDWHULMDOL]DPQDFLMD
QDFLRQDOL]DPSROLWLNDSROLWLDUKLMHUDUKLMDSROLFLMDSXULWDQFL
VWUDQNDWLWXOHYRMVNDVORERGDURERYLUDGLNDOQRVWYODGD
YODGDYLQDYODVWYRD]ORLQND]QDVPUWQDND]QD 

YUHGQRWHYULMHGQRVQLVXVWDYLREMHNWLYQRVWRGJRYRUQRVW 
DNWLYQRVWDSVROXWLDXWRQRPQRVW 
DOLMHQDFLMDXGXHQMHGRMPRYLGXDLVNUHQRVWLVNXVWYR
L]QHQDHQMHMD 
WMHVNREDREYH]H 
DPELYDOHQWQRVWLOLSRGYRMHQRVWEODJRQDNORQRVW
DVWRKOHSOMHHQMD  
FMHOLQDGLMDOHNWLNDILOR]RILMDORJLND]QDQRVWVOXDM  
GREURWDGRPHWLGUXWYRGXQRVW 
HJ]LVWHQFLMDLOX]LMDLPLGLVWUDLYDQMHNRQWUROD  
NDUDNWHUOLQRVWQDGDREYH]HRHNLYDQMHRPLOMHQRVWRVMHDML 
PLORVUHQHVODJDQMHRVMHDMPDQMHYULMHGQRVWLRWXHQRVW  
SRWUHEHQDSUHGRYDQMHQDYLNHQHKXPDQRVWQHXVSMHK  
RERDYDQMHREUDQDRGJRYRUQRVWRGPRURGQRVLRNROLQD
RSDVQRVWRULJLQDOQRVW  
SDGSDPHQMHSODSRQLDYDQMHSRURFLSR]RUQRVWSUDNVD
SRWRPFLSUHFLSUHFMHQMLYDQMHSUHYDUDSULJRYDUDQMHSULMHWQMH
SUL]QDQMDSUREOHPSURPLOMDQMHSURPMHQH  
SDWQMDSRQDDQMHSUDWDQMHUDQMLYRVWVDPLORVW
VDPRSRYMHUHQMHVUDPRWDVWLGVWUDKRSRWRYDQMH
WHPSHUDPHQWWUSOMHQMHXJODHQRVWHOMDUWYDXUED  
UDYQRGXQRVWUD]XPVDPRELWQRVWVDPRDVDYUHQRVW
VLJXUQRVWVORERGDVQDJDVQRYLVWDYVXGELQDVXHQMH 
XODJLYDQMHXXWNDYDQMHYDQRVW 
]DEUDQMLYDQMH QH ]DGRYROMVWYR QH ]QDQMH  
RYUHPHQXLSURVWRUX  
YULMHPHPLMHQDSURORVWVDGDQMRVWEXGXQRVWJRGLQHWUDMDQMH
WUHQXWDNYMHQRVWVYLMHWVYHPLUQHERGDOMLQDSURYLQFLMDWLLQD
SULURGDHYROXFLMDSULODJRDYDQMHSUHLYOMDYDQMHRNROL]HPOMD 






YUHGQRWHYULMHGQRVQLVXVWDYLREMHNWLYQRVWRGJRYRUQRVW 
DNWLYQRVWDSVROXWLDXWRQRPQRVW 
DOLMHQDFLMDXGXHQMHGRMPRYLGXDLVNUHQRVWLVNXVWYR
L]QHQDHQMHMD 
WMHVNREDREYH]H 
DPELYDOHQWQRVWLOLSRGYRMHQRVWEODJRQDNORQRVW
DVWRKOHSOMHHQMD  
FMHOLQDGLMDOHNWLNDILOR]RILMDORJLND]QDQRVWVOXDM  
GREURWDGRPHWLGUXWYRGXQRVW 
HJ]LVWHQFLMDLOX]LMDLPLGLVWUDLYDQMHNRQWUROD  
NDUDNWHUOLQRVWQDGDREYH]HRHNLYDQMHRPLOMHQRVWRVMHDML 
PLORVUHQHVODJDQMHRVMHDMPDQMHYULMHGQRVWLRWXHQRVW  
SRWUHEHQDSUHGRYDQMHQDYLNHQHKXPDQRVWQHXVSMHK  
RERDYDQMHREUDQDRGJRYRUQRVWRGPRURGQRVLRNROLQD
RSDVQRVWRULJLQDOQRVW  
SDGSDPHQMHSODSRQLDYDQMHSRURFLSR]RUQRVWSUDNVD
SRWRPFLSUHFLSUHFMHQMLYDQMHSUHYDUDSULJRYDUDQMHSULMHWQMH
SUL]QDQMDSUREOHPSURPLOMDQMHSURPMHQH  
SDWQMDSRQDDQMHSUDWDQMHUDQMLYRVWVDPLORVW
VDPRSRYMHUHQMHVUDPRWDVWLGVWUDKRSRWRYDQMH
WHPSHUDPHQWWUSOMHQMHXJODHQRVWHOMDUWYDXUED  
UDYQRGXQRVWUD]XPVDPRELWQRVWVDPRDVDYUHQRVW
VLJXUQRVWVORERGDVQDJDVQRYLVWDYVXGELQDVXHQMH 
XODJLYDQMHXXWNDYDQMHYDQRVW 
]DEUDQMLYDQMH QH ]DGRYROMVWYR QH ]QDQMH  
RYUHPHQXLSURVWRUX  
YULMHPHPLMHQDSURORVWVDGDQMRVWEXGXQRVWJRGLQHWUDMDQMH
WUHQXWDNYMHQRVWVYLMHWVYHPLUQHERGDOMLQDSURYLQFLMDWLLQD
SULURGDHYROXFLMDSULODJRDYDQMHSUHLYOMDYDQMHRNROL]HPOMD 

RSROLWLFL 
ELURNUDFLMDFHQ]XUDMHGQDNRVWHOLWDGLSORPDFLMDLGROLL
LGHRORJLMHNRDOLFLMDNRORQL]DFLMDNRPXQL]DPNRQIHUHQFLMD
NRQYHQFLMHNUDOMHYLPDUNVL]DPPDWHULMDOL]DPQDFLMD
QDFLRQDOL]DPSROLWLNDSROLWLDUKLMHUDUKLMDSROLFLMDSXULWDQFL
VWUDQNDWLWXOHYRMVNDVORERGDURERYLUDGLNDOQRVWYODGD
YODGDYLQDYODVWYRD]ORLQND]QDVPUWQDND]QD 

R]ELOMQRRGXKRYLWRVWL 

RUHOLJLMLLYMHURYDQMX  


YMHUDLYMHURYDQMHUHOLJLMDDQLPL]DPEH]ERQLNERJXGD
SUD]QRYMHUMHUDMSDNDRSURSRYLMHGLYUDHYL 

GXKRYLWRRR]ELOMQRP  

GXKRYLWRRR]ELOMQRP  

RUHOLJLMLLYMHURYDQMX  


YMHUDLYMHURYDQMHUHOLJLMDDQLPL]DPEH]ERQLNERJXGD
SUD]QRYMHUMHUDMSDNDRSURSRYLMHGLYUDHYL 

R]ELOMQRRGXKRYLWRVWL 

RSROLWLFL 
ELURNUDFLMDFHQ]XUDMHGQDNRVWHOLWDGLSORPDFLMDLGROLL
LGHRORJLMHNRDOLFLMDNRORQL]DFLMDNRPXQL]DPNRQIHUHQFLMD
NRQYHQFLMHNUDOMHYLPDUNVL]DPPDWHULMDOL]DPQDFLMD
QDFLRQDOL]DPSROLWLNDSROLWLDUKLMHUDUKLMDSROLFLMDSXULWDQFL
VWUDQNDWLWXOHYRMVNDVORERGDURERYLUDGLNDOQRVWYODGD
YODGDYLQDYODVWYRD]ORLQND]QDVPUWQDND]QD 

YUHGQRWHYULMHGQRVQLVXVWDYLREMHNWLYQRVWRGJRYRUQRVW 
DNWLYQRVWDSVROXWLDXWRQRPQRVW 
DOLMHQDFLMDXGXHQMHGRMPRYLGXDLVNUHQRVWLVNXVWYR
L]QHQDHQMHMD 
WMHVNREDREYH]H 
DPELYDOHQWQRVWLOLSRGYRMHQRVWEODJRQDNORQRVW
DVWRKOHSOMHHQMD  
FMHOLQDGLMDOHNWLNDILOR]RILMDORJLND]QDQRVWVOXDM  
GREURWDGRPHWLGUXWYRGXQRVW 
HJ]LVWHQFLMDLOX]LMDLPLGLVWUDLYDQMHNRQWUROD  
NDUDNWHUOLQRVWQDGDREYH]HRHNLYDQMHRPLOMHQRVWRVMHDML 
PLORVUHQHVODJDQMHRVMHDMPDQMHYULMHGQRVWLRWXHQRVW  
SRWUHEHQDSUHGRYDQMHQDYLNHQHKXPDQRVWQHXVSMHK  
RERDYDQMHREUDQDRGJRYRUQRVWRGPRURGQRVLRNROLQD
RSDVQRVWRULJLQDOQRVW  
SDGSDPHQMHSODSRQLDYDQMHSRURFLSR]RUQRVWSUDNVD
SRWRPFLSUHFLSUHFMHQMLYDQMHSUHYDUDSULJRYDUDQMHSULMHWQMH
SUL]QDQMDSUREOHPSURPLOMDQMHSURPMHQH  
SDWQMDSRQDDQMHSUDWDQMHUDQMLYRVWVDPLORVW
VDPRSRYMHUHQMHVUDPRWDVWLGVWUDKRSRWRYDQMH
WHPSHUDPHQWWUSOMHQMHXJODHQRVWHOMDUWYDXUED  
UDYQRGXQRVWUD]XPVDPRELWQRVWVDPRDVDYUHQRVW
VLJXUQRVWVORERGDVQDJDVQRYLVWDYVXGELQDVXHQMH 
XODJLYDQMHXXWNDYDQMHYDQRVW 
]DEUDQMLYDQMH QH ]DGRYROMVWYR QH ]QDQMH  
RYUHPHQXLSURVWRUX  
YULMHPHPLMHQDSURORVWVDGDQMRVWEXGXQRVWJRGLQHWUDMDQMH
WUHQXWDNYMHQRVWVYLMHWVYHPLUQHERGDOMLQDSURYLQFLMDWLLQD
SULURGDHYROXFLMDSULODJRDYDQMHSUHLYOMDYDQMHRNROL]HPOMD 



RPDWHPDWLFL  


PDWHPDWLNDEURMVWDWLVWLND  
RJRVSRGDUVWYX 
ERJDWVWYRERJDWDVLURPDWYR  
GXJNRQNXUHQFLMDNUHGLWLNUL]DPDQDJHUQRYDFRVLJXUDQMD
SRVDRSDUWQHUSODQSRJUHNDSRVMHGSRWURQMDSRWURD
SURILWSURSDJDQGDSURSDVWSURUDXQUD]YRMSUHLFDUHNODPD
UL]LNVOXEDVWUXQMDFLHIWUJRYLQDWULWHYMHURYQLN
YODVQLWYR  
QDSUHGDNLSDG  
RLQIRUPDWLFLLQRYLQDUVWYX  
LQIRUPDFLMDSURJUDPQRYLQHQRYLQDUWLVDNYLMHVWL  
RSUDYX  
SUDYRSUDYGDQHSUDYGD 
SUDYQLFLSUDYRVXHSDUDJUDISUDYHGQLNSULYLOHJLMD]DWYRU
EH]DNRQMH  
GHPRNUDFLMDGUDYDGXPDQGLNWDWXUDWLUDQLMDRSR]LFLMD
WRWDOLWDUL]DPFHQWUDOL]DFLMDSUHVLMHVLODWHURUDXWRULWDUQRVW 
NULYQMDLQHGXQRVW 
NULYQMDQHGXQRVWQHYLQRVWJULMHKNDMDQMH 
SUDYLODLL]X]HFL  
RSRYLMHVWL  
RNXOWXUL  
RNQMLHYQRVWL  
SLVDFWHNVWSLVDQMHNQMLHYQLNVDWLUDGLOHWDQWSMHVQLNSRH]LMD
OLWHUDWXUDNQMLJDSULMHYRGLDXWRELRJUDILMDNULWLDUNULWLND
L]GDYD  
RXPMHWQRVWLND]DOLWXLJOD]EL 
XPMHWQLNXPLMHHND]DOLWHJOXPDFNDEDUHJOD]EDNRPLDUXNXV
VOLNDUVWYR  
RPRGL  
PRGDWUHQGVWLOXQLIRUPLUDQMH 
RREUD]RYDQMX 
REUD]RYDQMHRGJRMSRGXDYDQMHQDVWDYDLWDQMH  
RLJULVSRUWXL]DEDYL  
QRJRPHW]DEDYHDQVRQMLHU  
RWHKQLFLLDUKLWHNWXUL  
WHKQLNDDUKLWHNWXUDVSRPHQLFL  
RL]XPLPDLVWYDULPD 
L]XPLDXWRPRELOVWURMHYLVWYDULWHOHYL]LMD  

RWHKQLFLLDUKLWHNWXUL  


WHKQLNDDUKLWHNWXUDVSRPHQLFL  
RL]XPLPDLVWYDULPD 
L]XPLDXWRPRELOVWURMHYLVWYDULWHOHYL]LMD  
RNXOWXUL  
RNQMLHYQRVWL  
SLVDFWHNVWSLVDQMHNQMLHYQLNVDWLUDGLOHWDQWSMHVQLNSRH]LMD
OLWHUDWXUDNQMLJDSULMHYRGLDXWRELRJUDILMDNULWLDUNULWLND
L]GDYD  
RXPMHWQRVWLND]DOLWXLJOD]EL 
XPMHWQLNXPLMHHND]DOLWHJOXPDFNDEDUHJOD]EDNRPLDUXNXV
VOLNDUVWYR  
RPRGL  
PRGDWUHQGVWLOXQLIRUPLUDQMH 
RREUD]RYDQMX 
REUD]RYDQMHRGJRMSRGXDYDQMHQDVWDYDLWDQMH  
RLJULVSRUWXL]DEDYL  
QRJRPHW]DEDYHDQVRQMLHU  
RSRYLMHVWL  
RSUDYX  
SUDYRSUDYGDQHSUDYGD 
SUDYQLFLSUDYRVXHSDUDJUDISUDYHGQLNSULYLOHJLMD]DWYRU
EH]DNRQMH  
GHPRNUDFLMDGUDYDGXPDQGLNWDWXUDWLUDQLMDRSR]LFLMD
WRWDOLWDUL]DPFHQWUDOL]DFLMDSUHVLMHVLODWHURUDXWRULWDUQRVW 
NULYQMDLQHGXQRVW 
NULYQMDQHGXQRVWQHYLQRVWJULMHKNDMDQMH 
SUDYLODLL]X]HFL  
RLQIRUPDWLFLLQRYLQDUVWYX  
LQIRUPDFLMDSURJUDPQRYLQHQRYLQDUWLVDNYLMHVWL  
RJRVSRGDUVWYX 
ERJDWVWYRERJDWDVLURPDWYR  
GXJNRQNXUHQFLMDNUHGLWLNUL]DPDQDJHUQRYDFRVLJXUDQMD
SRVDRSDUWQHUSODQSRJUHNDSRVMHGSRWURQMDSRWURD
SURILWSURSDJDQGDSURSDVWSURUDXQUD]YRMSUHLFDUHNODPD
UL]LNVOXEDVWUXQMDFLHIWUJRYLQDWULWHYMHURYQLN
YODVQLWYR  
QDSUHGDNLSDG  
RPDWHPDWLFL  
PDWHPDWLNDEURMVWDWLVWLND  





RPDWHPDWLFL  


PDWHPDWLNDEURMVWDWLVWLND  
RJRVSRGDUVWYX 
ERJDWVWYRERJDWDVLURPDWYR  
GXJNRQNXUHQFLMDNUHGLWLNUL]DPDQDJHUQRYDFRVLJXUDQMD
SRVDRSDUWQHUSODQSRJUHNDSRVMHGSRWURQMDSRWURD
SURILWSURSDJDQGDSURSDVWSURUDXQUD]YRMSUHLFDUHNODPD
UL]LNVOXEDVWUXQMDFLHIWUJRYLQDWULWHYMHURYQLN
YODVQLWYR  
QDSUHGDNLSDG  
RLQIRUPDWLFLLQRYLQDUVWYX  
LQIRUPDFLMDSURJUDPQRYLQHQRYLQDUWLVDNYLMHVWL  
RSUDYX  
SUDYRSUDYGDQHSUDYGD 
SUDYQLFLSUDYRVXHSDUDJUDISUDYHGQLNSULYLOHJLMD]DWYRU
EH]DNRQMH  
GHPRNUDFLMDGUDYDGXPDQGLNWDWXUDWLUDQLMDRSR]LFLMD
WRWDOLWDUL]DPFHQWUDOL]DFLMDSUHVLMHVLODWHURUDXWRULWDUQRVW 
NULYQMDLQHGXQRVW 
NULYQMDQHGXQRVWQHYLQRVWJULMHKNDMDQMH 
SUDYLODLL]X]HFL  
RSRYLMHVWL  
RNXOWXUL  
RNQMLHYQRVWL  
SLVDFWHNVWSLVDQMHNQMLHYQLNVDWLUDGLOHWDQWSMHVQLNSRH]LMD
OLWHUDWXUDNQMLJDSULMHYRGLDXWRELRJUDILMDNULWLDUNULWLND
L]GDYD  
RXPMHWQRVWLND]DOLWXLJOD]EL 
XPMHWQLNXPLMHHND]DOLWHJOXPDFNDEDUHJOD]EDNRPLDUXNXV
VOLNDUVWYR  
RPRGL  
PRGDWUHQGVWLOXQLIRUPLUDQMH 
RREUD]RYDQMX 
REUD]RYDQMHRGJRMSRGXDYDQMHQDVWDYDLWDQMH  
RLJULVSRUWXL]DEDYL  
QRJRPHW]DEDYHDQVRQMLHU  
RWHKQLFLLDUKLWHNWXUL  
WHKQLNDDUKLWHNWXUDVSRPHQLFL  
RL]XPLPDLVWYDULPD 
L]XPLDXWRPRELOVWURMHYLVWYDULWHOHYL]LMD  



RWHKQLFLLDUKLWHNWXUL  


WHKQLNDDUKLWHNWXUDVSRPHQLFL  
RL]XPLPDLVWYDULPD 
L]XPLDXWRPRELOVWURMHYLVWYDULWHOHYL]LMD  
RNXOWXUL  
RNQMLHYQRVWL  
SLVDFWHNVWSLVDQMHNQMLHYQLNVDWLUDGLOHWDQWSMHVQLNSRH]LMD
OLWHUDWXUDNQMLJDSULMHYRGLDXWRELRJUDILMDNULWLDUNULWLND
L]GDYD  
RXPMHWQRVWLND]DOLWXLJOD]EL 
XPMHWQLNXPLMHHND]DOLWHJOXPDFNDEDUHJOD]EDNRPLDUXNXV
VOLNDUVWYR  
RPRGL  
PRGDWUHQGVWLOXQLIRUPLUDQMH 
RREUD]RYDQMX 
REUD]RYDQMHRGJRMSRGXDYDQMHQDVWDYDLWDQMH  
RLJULVSRUWXL]DEDYL  
QRJRPHW]DEDYHDQVRQMLHU  
RSRYLMHVWL  
RSUDYX  
SUDYRSUDYGDQHSUDYGD 
SUDYQLFLSUDYRVXHSDUDJUDISUDYHGQLNSULYLOHJLMD]DWYRU
EH]DNRQMH  
GHPRNUDFLMDGUDYDGXPDQGLNWDWXUDWLUDQLMDRSR]LFLMD
WRWDOLWDUL]DPFHQWUDOL]DFLMDSUHVLMHVLODWHURUDXWRULWDUQRVW 
NULYQMDLQHGXQRVW 
NULYQMDQHGXQRVWQHYLQRVWJULMHKNDMDQMH 
SUDYLODLL]X]HFL  
RLQIRUPDWLFLLQRYLQDUVWYX  
LQIRUPDFLMDSURJUDPQRYLQHQRYLQDUWLVDNYLMHVWL  
RJRVSRGDUVWYX 
ERJDWVWYRERJDWDVLURPDWYR  
GXJNRQNXUHQFLMDNUHGLWLNUL]DPDQDJHUQRYDFRVLJXUDQMD
SRVDRSDUWQHUSODQSRJUHNDSRVMHGSRWURQMDSRWURD
SURILWSURSDJDQGDSURSDVWSURUDXQUD]YRMSUHLFDUHNODPD
UL]LNVOXEDVWUXQMDFLHIWUJRYLQDWULWHYMHURYQLN
YODVQLWYR  
QDSUHGDNLSDG  
RPDWHPDWLFL  
PDWHPDWLNDEURMVWDWLVWLND  



RYLQX  


R]ODWX 
26835271267,0$,6/,1267,0$  

SLWDQMDLRGJRYRUL  

DOWUXL]DPLVHELQRVW  


DOWUXL]DPVHELQRVWXVNUDLYDQMHNUWRVW  

SDPHQMHVMHDQMHL]DERUDYOMDQMH 
GLVFLSOLQDLSRYUQRVW  
GLVFLSOLQDLSRYUQRVWGLVFLSOLQDSDQMDSRWSXQRVWSRYUQRVW
WURPRVWXSRUQRVWXVWUDMQRVWQDSRUSRVOXQRVWUHVSHNW  

RULJLQDOQRVWLRSRQDDQMH 
RULJLQDOQRVWIDOVLILNDWSODJLMDWRSRQDDQMHUXWLQD  

HQWX]LMD]DPLUDYQRGXQRVW 

RSWLPL]DPLSHVLPL]DP  

JRYRULXWQMD  


JRYRUUD]JRYRUMH]LNULMHUMHQLNXWQMD 

PXGURVWLOXGRVW 
PLOMHQMHSURPLOMDQMHSURVXGEDSURVXLYDQMHXSRUHLYDQMH
PXGURVWSDPHWUD]XPSDPHWEXGDODJOXSRVWOXGRVWOXDFL  

KUDEURVWLNXNDYLOXN  


GLYRYLKHURMLMXQDFLKUDEURVWNXNDYLOXNNXNDYLFDWMHVNRED
VWUDKVODELL  

PRLQHPR  


QHPRQDGPRPRPRQLFL 

LVNUHQRVWLQHLVNUHQRVW  

PDUOMLYRVWLOLMHQRVW  

LVWLQDLOD  


LVWLQDGYROLQRVWOD 

/-8%$9,/-8%2025$  


ROMXEDYL  
EUDNOMXEDYOMXEDYQLNQDNORQRVWQMHQRVWRGDQRVWSROMXEDF  
VUFHYMHUQRVW]DOMXEOMHQRVW 
DQWLSDWLMDLOMXERPRUD  
SUHOMXEUDVWDQDNVWUDVWWDWLQD]DYLVW]OREDXGQMD 

/-8%$9,/-8%2025$  


ROMXEDYL  
EUDNOMXEDYOMXEDYQLNQDNORQRVWQMHQRVWRGDQRVWSROMXEDF  
VUFHYMHUQRVW]DOMXEOMHQRVW 
DQWLSDWLMDLOMXERPRUD  
SUHOMXEUDVWDQDNVWUDVWWDWLQD]DYLVW]OREDXGQMD 

LVWLQDLOD  


LVWLQDGYROLQRVWOD 

PDUOMLYRVWLOLMHQRVW  

LVNUHQRVWLQHLVNUHQRVW  

PRLQHPR  


QHPRQDGPRPRPRQLFL 

KUDEURVWLNXNDYLOXN  


GLYRYLKHURMLMXQDFLKUDEURVWNXNDYLOXNNXNDYLFDWMHVNRED
VWUDKVODELL  

PXGURVWLOXGRVW 
PLOMHQMHSURPLOMDQMHSURVXGEDSURVXLYDQMHXSRUHLYDQMH
PXGURVWSDPHWUD]XPSDPHWEXGDODJOXSRVWOXGRVWOXDFL  

JRYRULXWQMD  


JRYRUUD]JRYRUMH]LNULMHUMHQLNXWQMD 

RSWLPL]DPLSHVLPL]DP  

HQWX]LMD]DPLUDYQRGXQRVW 

RULJLQDOQRVWLRSRQDDQMH 
RULJLQDOQRVWIDOVLILNDWSODJLMDWRSRQDDQMHUXWLQD  

GLVFLSOLQDLSRYUQRVW  


GLVFLSOLQDLSRYUQRVWGLVFLSOLQDSDQMDSRWSXQRVWSRYUQRVW
WURPRVWXSRUQRVWXVWUDMQRVWQDSRUSRVOXQRVWUHVSHNW  

SDPHQMHVMHDQMHL]DERUDYOMDQMH 

DOWUXL]DPLVHELQRVW  


DOWUXL]DPVHELQRVWXVNUDLYDQMHNUWRVW  

SLWDQMDLRGJRYRUL  

26835271267,0$,6/,1267,0$  


RYLQX  
R]ODWX 





RYLQX  


R]ODWX 
26835271267,0$,6/,1267,0$  

SLWDQMDLRGJRYRUL  

DOWUXL]DPLVHELQRVW  


DOWUXL]DPVHELQRVWXVNUDLYDQMHNUWRVW  

SDPHQMHVMHDQMHL]DERUDYOMDQMH 
GLVFLSOLQDLSRYUQRVW  
GLVFLSOLQDLSRYUQRVWGLVFLSOLQDSDQMDSRWSXQRVWSRYUQRVW
WURPRVWXSRUQRVWXVWUDMQRVWQDSRUSRVOXQRVWUHVSHNW  

RULJLQDOQRVWLRSRQDDQMH 
RULJLQDOQRVWIDOVLILNDWSODJLMDWRSRQDDQMHUXWLQD  

HQWX]LMD]DPLUDYQRGXQRVW 

RSWLPL]DPLSHVLPL]DP  

JRYRULXWQMD  


JRYRUUD]JRYRUMH]LNULMHUMHQLNXWQMD 

PXGURVWLOXGRVW 
PLOMHQMHSURPLOMDQMHSURVXGEDSURVXLYDQMHXSRUHLYDQMH
PXGURVWSDPHWUD]XPSDPHWEXGDODJOXSRVWOXGRVWOXDFL  

KUDEURVWLNXNDYLOXN  


GLYRYLKHURMLMXQDFLKUDEURVWNXNDYLOXNNXNDYLFDWMHVNRED
VWUDKVODELL  

PRLQHPR  


QHPRQDGPRPRPRQLFL 

LVNUHQRVWLQHLVNUHQRVW  

PDUOMLYRVWLOLMHQRVW  

LVWLQDLOD  


LVWLQDGYROLQRVWOD 

/-8%$9,/-8%2025$  


ROMXEDYL  
EUDNOMXEDYOMXEDYQLNQDNORQRVWQMHQRVWRGDQRVWSROMXEDF  
VUFHYMHUQRVW]DOMXEOMHQRVW 
DQWLSDWLMDLOMXERPRUD  
SUHOMXEUDVWDQDNVWUDVWWDWLQD]DYLVW]OREDXGQMD 

/-8%$9,/-8%2025$  


ROMXEDYL  
EUDNOMXEDYOMXEDYQLNQDNORQRVWQMHQRVWRGDQRVWSROMXEDF  
VUFHYMHUQRVW]DOMXEOMHQRVW 
DQWLSDWLMDLOMXERPRUD  
SUHOMXEUDVWDQDNVWUDVWWDWLQD]DYLVW]OREDXGQMD 

LVWLQDLOD  


LVWLQDGYROLQRVWOD 

PDUOMLYRVWLOLMHQRVW  

LVNUHQRVWLQHLVNUHQRVW  

PRLQHPR  


QHPRQDGPRPRPRQLFL 

KUDEURVWLNXNDYLOXN  


GLYRYLKHURMLMXQDFLKUDEURVWNXNDYLOXNNXNDYLFDWMHVNRED
VWUDKVODELL  

PXGURVWLOXGRVW 
PLOMHQMHSURPLOMDQMHSURVXGEDSURVXLYDQMHXSRUHLYDQMH
PXGURVWSDPHWUD]XPSDPHWEXGDODJOXSRVWOXGRVWOXDFL  

JRYRULXWQMD  


JRYRUUD]JRYRUMH]LNULMHUMHQLNXWQMD 

RSWLPL]DPLSHVLPL]DP  

HQWX]LMD]DPLUDYQRGXQRVW 

RULJLQDOQRVWLRSRQDDQMH 
RULJLQDOQRVWIDOVLILNDWSODJLMDWRSRQDDQMHUXWLQD  

GLVFLSOLQDLSRYUQRVW  


GLVFLSOLQDLSRYUQRVWGLVFLSOLQDSDQMDSRWSXQRVWSRYUQRVW
WURPRVWXSRUQRVWXVWUDMQRVWQDSRUSRVOXQRVWUHVSHNW  

SDPHQMHVMHDQMHL]DERUDYOMDQMH 

DOWUXL]DPLVHELQRVW  


DOWUXL]DPVHELQRVWXVNUDLYDQMHNUWRVW  

SLWDQMDLRGJRYRUL  

26835271267,0$,6/,1267,0$  


RYLQX  
R]ODWX 





SOHPHQLWRVWLGUVNRVW  


SOHPHQLWRVWLGUVNRVWGLYOMHQMHXPMHUHQRVWX]YLHQRVWYHOLLQD
YHOLNRGXQRVWEHXWQRVWGUVNRVWVXURYRVW  
SRHWDNLNUDM 
SRKYDODLSRUXJD 
SRKYDODSRUXJDLVPLMDYDQMHL]UXJLYDQMHKYDOLVDYFLVDPRKYDOD  
SRNXVLSRJUHND 
SRNXVSRJUHNDYMHEDQMH  
SRQRVLVX]GUDQRVW  
SRQRVVX]GUDQRVWVUDPVUDPHOMLYRVWDSVWLQHQWSUNRV
GRVWRMDQVWYR  
SUHWMHULYDQMHLSRWFMHQMLYDQMH 
SULMDWHOMVWYRLQHSULMDWHOMVWYR 
SULMDWHOMVWYRQHSULMDWHOMVWYRL]GDMDSURWLYQLFLVXVMHG 
UDGR]QDORVWLGRVDGD  
UDGR]QDORVWGRVDGDLJQRUDQFLMD  
UDWLPLU  
UHYROXFLMDUDWRUXMHPLUUD]RUXDQMHSREXQDERUED  
UHGLQHUHG 
UHGQHUHG]EUNDNDRVNDWDVWURID 
VORJDLQHVORJD  
VORJDNRKH]LMDNROHNWLYQRVWRUJDQL]DFLMDGH]LQWHJUDFLMDL
QHVORJD  
VPLUHQRVWLOMXWQMD  
VPLUHQRVWJQMHYOMXWQMDRJRUHQRVWVUGEDVYDDVWUSOMHQMH
VWUSOMLYRVW 
VUHDLQHVUHD 
EROQHVUHDQHYROMDQRVWDOJLMDRDMRVDPOMHQRVWSDWQMD 
UDGRVWVDPRDVDDOMHQMHVPLMHKVUHDVWUHVVXXWVX]H
WXJDXDVXLWDNYHGULQDYHVHOMH]OR]ORYROMD  
WRQRVWLNDQMHQMH 
WROHUDQFLMDLQHVQROMLYRVW  
NRQIOLNWQHVQROMLYRVWQHWROHUDQFLMDWYUGRJODYRVWWROHUDQFLMD
XYUHGDLYULMHDQMH]DSRYLMHGDQMH  
2328.$0$  
SRXNHDIRUL]PLL]UHNHNULODWLFHSRVORYLFH  
SRJRYRU  

SRJRYRU  


VORJDLQHVORJD  
VORJDNRKH]LMDNROHNWLYQRVWRUJDQL]DFLMDGH]LQWHJUDFLMDL
QHVORJD  
VPLUHQRVWLOMXWQMD  
VPLUHQRVWJQMHYOMXWQMDRJRUHQRVWVUGEDVYDDVWUSOMHQMH
VWUSOMLYRVW 
VUHDLQHVUHD 
EROQHVUHDQHYROMDQRVWDOJLMDRDMRVDPOMHQRVWSDWQMD 
UDGRVWVDPRDVDDOMHQMHVPLMHKVUHDVWUHVVXXWVX]H
WXJDXDVXLWDNYHGULQDYHVHOMH]OR]ORYROMD  
WRQRVWLNDQMHQMH 
WROHUDQFLMDLQHVQROMLYRVW  
NRQIOLNWQHVQROMLYRVWQHWROHUDQFLMDWYUGRJODYRVWWROHUDQFLMD
XYUHGDLYULMHDQMH]DSRYLMHGDQMH  
2328.$0$  
SRXNHDIRUL]PLL]UHNHNULODWLFHSRVORYLFH  
UHGLQHUHG 
UHGQHUHG]EUNDNDRVNDWDVWURID 
UDWLPLU  
UHYROXFLMDUDWRUXMHPLUUD]RUXDQMHSREXQDERUED  
UDGR]QDORVWLGRVDGD  
UDGR]QDORVWGRVDGDLJQRUDQFLMD  
SULMDWHOMVWYRLQHSULMDWHOMVWYR 
SULMDWHOMVWYRQHSULMDWHOMVWYRL]GDMDSURWLYQLFLVXVMHG 
SUHWMHULYDQMHLSRWFMHQMLYDQMH 
SRQRVLVX]GUDQRVW  
SRQRVVX]GUDQRVWVUDPVUDPHOMLYRVWDSVWLQHQWSUNRV
GRVWRMDQVWYR  
SRNXVLSRJUHND 
SRNXVSRJUHNDYMHEDQMH  
SRKYDODLSRUXJD 
SRKYDODSRUXJDLVPLMDYDQMHL]UXJLYDQMHKYDOLVDYFLVDPRKYDOD  
SRHWDNLNUDM 
SOHPHQLWRVWLGUVNRVW  
SOHPHQLWRVWLGUVNRVWGLYOMHQMHXPMHUHQRVWX]YLHQRVWYHOLLQD
YHOLNRGXQRVWEHXWQRVWGUVNRVWVXURYRVW  





SOHPHQLWRVWLGUVNRVW  


SOHPHQLWRVWLGUVNRVWGLYOMHQMHXPMHUHQRVWX]YLHQRVWYHOLLQD
YHOLNRGXQRVWEHXWQRVWGUVNRVWVXURYRVW  
SRHWDNLNUDM 
SRKYDODLSRUXJD 
SRKYDODSRUXJDLVPLMDYDQMHL]UXJLYDQMHKYDOLVDYFLVDPRKYDOD  
SRNXVLSRJUHND 
SRNXVSRJUHNDYMHEDQMH  
SRQRVLVX]GUDQRVW  
SRQRVVX]GUDQRVWVUDPVUDPHOMLYRVWDSVWLQHQWSUNRV
GRVWRMDQVWYR  
SUHWMHULYDQMHLSRWFMHQMLYDQMH 
SULMDWHOMVWYRLQHSULMDWHOMVWYR 
SULMDWHOMVWYRQHSULMDWHOMVWYRL]GDMDSURWLYQLFLVXVMHG 
UDGR]QDORVWLGRVDGD  
UDGR]QDORVWGRVDGDLJQRUDQFLMD  
UDWLPLU  
UHYROXFLMDUDWRUXMHPLUUD]RUXDQMHSREXQDERUED  
UHGLQHUHG 
UHGQHUHG]EUNDNDRVNDWDVWURID 
VORJDLQHVORJD  
VORJDNRKH]LMDNROHNWLYQRVWRUJDQL]DFLMDGH]LQWHJUDFLMDL
QHVORJD  
VPLUHQRVWLOMXWQMD  
VPLUHQRVWJQMHYOMXWQMDRJRUHQRVWVUGEDVYDDVWUSOMHQMH
VWUSOMLYRVW 
VUHDLQHVUHD 
EROQHVUHDQHYROMDQRVWDOJLMDRDMRVDPOMHQRVWSDWQMD 
UDGRVWVDPRDVDDOMHQMHVPLMHKVUHDVWUHVVXXWVX]H
WXJDXDVXLWDNYHGULQDYHVHOMH]OR]ORYROMD  
WRQRVWLNDQMHQMH 
WROHUDQFLMDLQHVQROMLYRVW  
NRQIOLNWQHVQROMLYRVWQHWROHUDQFLMDWYUGRJODYRVWWROHUDQFLMD
XYUHGDLYULMHDQMH]DSRYLMHGDQMH  
2328.$0$  
SRXNHDIRUL]PLL]UHNHNULODWLFHSRVORYLFH  
SRJRYRU  


SRJRYRU  


VORJDLQHVORJD  
VORJDNRKH]LMDNROHNWLYQRVWRUJDQL]DFLMDGH]LQWHJUDFLMDL
QHVORJD  
VPLUHQRVWLOMXWQMD  
VPLUHQRVWJQMHYOMXWQMDRJRUHQRVWVUGEDVYDDVWUSOMHQMH
VWUSOMLYRVW 
VUHDLQHVUHD 
EROQHVUHDQHYROMDQRVWDOJLMDRDMRVDPOMHQRVWSDWQMD 
UDGRVWVDPRDVDDOMHQMHVPLMHKVUHDVWUHVVXXWVX]H
WXJDXDVXLWDNYHGULQDYHVHOMH]OR]ORYROMD  
WRQRVWLNDQMHQMH 
WROHUDQFLMDLQHVQROMLYRVW  
NRQIOLNWQHVQROMLYRVWQHWROHUDQFLMDWYUGRJODYRVWWROHUDQFLMD
XYUHGDLYULMHDQMH]DSRYLMHGDQMH  
2328.$0$  
SRXNHDIRUL]PLL]UHNHNULODWLFHSRVORYLFH  
UHGLQHUHG 
UHGQHUHG]EUNDNDRVNDWDVWURID 
UDWLPLU  
UHYROXFLMDUDWRUXMHPLUUD]RUXDQMHSREXQDERUED  
UDGR]QDORVWLGRVDGD  
UDGR]QDORVWGRVDGDLJQRUDQFLMD  
SULMDWHOMVWYRLQHSULMDWHOMVWYR 
SULMDWHOMVWYRQHSULMDWHOMVWYRL]GDMDSURWLYQLFLVXVMHG 
SUHWMHULYDQMHLSRWFMHQMLYDQMH 
SRQRVLVX]GUDQRVW  
SRQRVVX]GUDQRVWVUDPVUDPHOMLYRVWDSVWLQHQWSUNRV
GRVWRMDQVWYR  
SRNXVLSRJUHND 
SRNXVSRJUHNDYMHEDQMH  
SRKYDODLSRUXJD 
SRKYDODSRUXJDLVPLMDYDQMHL]UXJLYDQMHKYDOLVDYFLVDPRKYDOD  
SRHWDNLNUDM 
SOHPHQLWRVWLGUVNRVW  
SOHPHQLWRVWLGUVNRVWGLYOMHQMHXPMHUHQRVWX]YLHQRVWYHOLLQD
YHOLNRGXQRVWEHXWQRVWGUVNRVWVXURYRVW  

VUKPLAST I.G.

VUKPLAST I.G.

Vl. Vladimir Kruh-Vuk


IVANI-GRAD, Savska 103
Tel.: + Fax: 01/2888-258
iro r.: 32710-685-30164
JMBG 0410941340028

Prerada
plastinih masa,
izrada i tisak
Pe. ambalae
vrhunska tehnologija
reciklaa

vrhunska tehnologija
reciklaa

Prerada
plastinih masa,
izrada i tisak
Pe. ambalae
Vl. Vladimir Kruh-Vuk
IVANI-GRAD, Savska 103
Tel.: + Fax: 01/2888-258
iro r.: 32710-685-30164
JMBG 0410941340028

VUKPLAST I.G.

VUKPLAST I.G.

VUKPLAST I.G.
VUKPLAST I.G.

Vl. Vladimir Kruh-Vuk


IVANI-GRAD, Savska 103
Tel.: + Fax: 01/2888-258
iro r.: 32710-685-30164
JMBG 0410941340028

Prerada
plastinih masa,
izrada i tisak
Pe. ambalae
vrhunska tehnologija
reciklaa

vrhunska tehnologija
reciklaa

Prerada
plastinih masa,
izrada i tisak
Pe. ambalae
Vl. Vladimir Kruh-Vuk
IVANI-GRAD, Savska 103
Tel.: + Fax: 01/2888-258
iro r.: 32710-685-30164
JMBG 0410941340028

VUKPLAST I.G.
VUKPLAST I.G.

VOLNH
$XJXVW52',1
IRWRJUDILMDDXWRUDQDSROHLQLRPRWD
0LOLFD0$5$9,
WLVDN
,7*=DJUHE

WLVDN
,7*=DJUHE

IRWRJUDILMDDXWRUDQDSROHLQLRPRWD
0LOLFD0$5$9,
VOLNH
$XJXVW52',1
VOLNH
$XJXVW52',1
IRWRJUDILMDDXWRUDQDSROHLQLRPRWD
0LOLFD0$5$9,
WLVDN
,7*=DJUHE
IRWRJUDILMDDXWRUDQDSROHLQLRPRWD
0LOLFD0$5$9,
VOLNH
$XJXVW52',1

WLVDN
,7*=DJUHE

Karlo otari

ISBN: 953-98297-1-2

Mo misli

Svi imamo isto nebo - moda su ponekad obzorja


razliita. Ako je pisana rije most izmeu ljudi,
ako je ovjek ovjeku most, a ne otok, ako je poezija
bolest due, ako je ljubav bolest srca, ako je
stvaralatvo bolest uma, tada su sakupljene misli
i oko petsto savjeta, razvrstani u pojmove, apel
svim ljudima dobre volje, tada je i biser bolest
koljke. Moda e ova knjiga pridonijeti
prepoznavanju istinskih vrednote, a tada je samo
korak da shvatimo kako smo nuno upueni jedni
na druge, da se pribliimo jedni drugima - izmeu
nas postoji vie slinosti nego suprotnosti...

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