Dealer Call Report/DSM Name of dealer Steinway Piano Gallery of Houston Contractual inventory S/S GP/UP Contractual inventory

Boston GP/UP Contractual inventory Essex EGP/EUP Annual sales goal S&S/B/E GP/UP Date of visit July 17th, 2013 Actual inventory S&S GP/UP at date of visit Actual inventory Boston GP/UP Actual inventory Essex EGP/EUP YTD sales actual S&S/B/E GP/UP

Sales relevant events since last visit/contact: The store is being recarpeted and some inventory has been moved into place. i attended a meeting with the movers and the new technician. Danny , Casey, LB and Susan where at the store getting the first touches in place. The store will open on August first as agreed. The initial plans are to produce 1 million in sales by the end of 2013 and 2 million at the end of 2014 with the ultimate goal of 4 million by the end of three years. -/- Follow-up by dealer - Follow-up by DSM Ck on availability of UP118S Planned future events/sales targets S&S/B/E GP/UP. __________________________________________________________________________ Institutional business/visits/news Financial matters Institutional and COI visits are being planned

__________________________________________________________________________ General market info This store is in a great location and the traffic will be much larger than past locations.

Condition of Store/Pianos

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Due date/when

Proposed date of next visit July 31st for the actual opening of the store.