Dealer Call Report/DSM

Name of dealer SPG Houston Contractual inventory S/S GP/UP

Date of visit October 30 Actual inventory S&S GP/UP at date of visit

Contractual inventory Boston GP/UP Boston GP/UP Contractual inventory Essex EGP/EUP EGP/EUP

Actual inventory

Actual inventory Essex

Annual sales goal S&S/B/E GP/UP

YTD sales actual S&S/B/E GP/UP

Sales relevant events since last visit/contact: - / -attended with Ron Losby his initial visit of the new store. We also looked at a possible secondary selection and event location in downtown Houston Follow-up by dealer Follow-up by DSM Planned future events/sales targets S&S/B/E GP/UP. Used Steinway Event in December __________________________________________________________________________ Institutional business/visits/news Financial matters Bryan Elmore has visited 80% of all schools on list.

__________________________________________________________________________ General market info Condition of Store/Pianos

To do (what):

Person responsible /who):

Due date/when

Proposed date of next visit :

dec 2013