ANNA BOURLAND

QUALIFICATIONS SUMMARY ! -Effective communicator and leader, works well under pressure in a fast paced environment ! -Strong organizational, analytical, problem-solving and interpersonal skills ! -Procient technology skills including Microsoft Ofce Suite, social media, Adobe Photoshop and Lightroom ! -Experienced working on teams, leading discussions, and informational interviewing EDUCATION ! ! Bachelor of Arts in Communication, Event Planning Minor, Western Washington University, Bellingham, WA. Anticipated Graduation Class: December 2014

PROFESSIONAL EXPERIENCE ! " " ! ! ! ! ! ! ! ! ! ! Golf Shop Assistant, Wing Point Golf & Country Club, Bainbridge Island, WA. June 2011-Present " -Managed golf tournaments for WPG&CC Mens and Ladies leagues, Chamber of Commerce and " local businesses ! -Led instructional golf camps for kids of all ages ! -Professionally managed customer service ! -Ordered merchandise and managed inventory Disability Resource Center, Notetaker, Western Washington University Disability Resource Center, Bellingham, WA. January 2011 - March 2011 ! -Wrote detailed notes for students with special needs Havill Golf Retail Sales, Havill Golf, Bainbridge Island, WA. August 2008 - April 2011 ! -Provided outstanding service to customers by understanding the needs ! -Managed inventory and daily proceeds ! -Procient in running the ProV1 golf simulation program

AWARDS & HONORS ! -WWU Athletic Scholarship recipient, 2010-present ! -2013 GNAC Academic All Star ! -Three-time Red Lion/Great Athletic Conference Golfer of the Week, 2012-2013 ! -Kobe Rapada Scholarship Recipient, 2010 ! -5th Place Washington State Photography Contest VOLUNTEER EXPERIENCE ! ! ! Fundraiser Assistant, Big Brothers Big Sisters of Northwest Washington, Bellingham, WA Service Volunteer, Max Higbee Center for Disabled Teens and Adults, Bellingham, WA Links Junior Golf Academy Coach, Lake Padden Golf School, Bellingham, WA

ACTIVITIES/CAMPUS INVOLVEMENT " ! ! Western Washington University Varsity Womens Golf ! -Full Athletic Scholarship recipient ! -Gained leadership, teamwork and perseverance skills