Implementation /Tech.

Support Sheet
Support Help Desk No :Tel.:

600565695
Fax.: 06-5695359

Customer Name Al Reyan Stationery Products Details Focus6 Cd id 971623172

Date of Visit Allotted to Tele Phone No

4/7/2013 Raphik Eyyanchery

Dept. Involved : Contact Mr.Sayed

Modules Covered : Call No

Check List ( Before starting Implementation or support)

Back up Focus Back up Payroll Back up Applications
Backup

External Module Connectivity Focus Release Dt.

Requirements / Problem
1 2 3 4 5 6 7 8 Link created for Purchase request,Purchase Order and Purchase voucher Link created for Sales Quotation,Sales Order,Delivery Note and Sales Invoice Modified Sales Invoice Printout Profit showing wrong in Invoicewise Profit report Quantity showing wrong in Stock ledger Cost is not showing for some items(Informed to client there is no stock for that items) Doubts in posting expense entries Doubts in stock adjustment entry

Solution
COMPLETED COMPLETED COMPLETED COMPLETED COMPLETED COMPLETED COMPLETED COMPLETED COMPLETED COMPLETED COMPLETED

Time In Time out Remarks / Suggestions

10.00am by visit 12.45pm

:

To be Filled By the Customer Understanding : Punctuality : Product Knowledge: Satisfaction :

(Please annexe a attested copy of every report or print forms designed or corrected) Above mentioned problems have been cleared as per the solutions defined Customer signature Date 4/7/2013

FOR OFFICE USE ONLY Status of call : Annexure : Remarks : Implementations / Tech support in charge (Signature) Date

Conveyance Points awarded

: :

4/7/2013

Managers Signature

Supplement Sheet Problems Stated Solution