Professional Documents
Culture Documents
Workshop Notes
Workshop Notes
//Process
Simple and easy to understand One documented process Clearly dened Should start with demand Clear governance/ownership for dierent steps Process needs to be communicated to the organisation Alignment with other processes Needs to facilitate the business/be lean Needs to be comprehensive Needs to be approved Needs to be measured e.g. KPIs Clear schedule (monthly) Review/approve process Scope what is in and what is out Escalation procedure Dene users Include all relevant stakeholders Easy to use outputs
http://events.eyefortransport.com/healthcareEU/
//Systems
High availability application services User friendly Interface and integration standards Accessibility and reliability in face of complexity Web based Automation of WF Process realization Data Integrity Planning and forecasting Security passwords Verication/validation Recognised/proven systems High-level, aggregated output/low level input Backup systems Single system as opposed to multiple systems Good reporting tools Ablility to slice/dice information
//People
Knowledge S&OP Finance Marketing Systems/IT Manufacturing Legal/RE/AQ R&D Market/Business FCST Engagement/Commitment Open-minded/Good listener Communication skills/Negotiation/Conict management Team player Flexible/Good use of time and resources Analytics Helicopter view (i.e. the ability to rise above the specics of a particular situation and to see it in its overall context and environment) Leader/Driver/Process Owner Decision Maker Roles and responsibility awareness Customer Centric Creativity
http://events.eyefortransport.com/hitech/