A SUMMER TRAINING PROJECT REPORT ON STUDY OF CUSTOMER SATISFACTION AT

Carrier Wheels Private Limited

Submitted in partial fulfillment of the requirement For the award of degree Of Master of Business Administration Session (2012-2014)

under the Guidance of Mr. Rocky Sachan (Faculty, MBA)

Submitted To:Mahamaya Technical University

Submitted By: Amit Chauhan Roll. No. 120687006 MBA IIIrd Sem.

MEERUT INSTITUTE OF ENGINEERING & TECHNOLOGY

NH-58, Baral Partapur bypass Road, Meerut, UP

STUDENT DECLARATION
I, Amit Chauhan, student of MBA 3rd semester of the Institute of MEERUT INSTITUTE OF ENGINEERING AND TECHNOLOGY Meerut hereby declare that the summer training report entitled STUDY OF CUSTOMER SATISFACTION AT Carrier Wheels Private Limited is an original work and the same has not been submitted to any other institute for the award of any other degree.

Signature of the candidate

ACKNOWLEDGEMENT

I would sincerely like to thank Carrier Wheels Private Limited, for giving me the opportunity to do my summer internship, and helping me in gaining the experience, which has enlightened me in knowing how actually things work around the corporate.

I would deeply like to thank Mr. Rocky Sachan Faculty at MIET for being an outstanding mentor and guiding me in every possible way.

My experience at Carrier Wheels Private Limited has made me a different person and has made me more confident in my approach and working, for which I am very grateful to everyone at Carrier Wheels Private Limited

TABLE OF CONTENTS

Particulars
1 2 Executive Summary Introduction Company Profile 3 4 5 6 7 8 9 Literature Review Research Methodology Analysis and Interpretation Finding and Suggestion Conclusion Bibliography Annexure

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