Integration Only Knowledge Area with processes in all five process groups.

Scope Scope baseline = Scope Statement WBS WBS Dictionary Scope lists rqts/assumptions/constraints Group Creativity Techniques = Brainstorming Nominal Delphi Idea/Mind Mapping Affinity Diagrams

Time SD = (P-O)/6 Variance = SD2 PERT = (P + 4M + O)/6 3 pt = (P + M + O)/3 Slack=Float= LS-ES or LF-EF EF = ES + Duration -1 LS = LF - Duration + 1 Schedule Compression= Crashing: extra resources Fast tracking: items more in parallel Critical Chain: resources--> critical path Human Resources Maslow: hierarchy of needs Herzberg: Motivational Theory, hygiene McGregor: Theory X (lazy),Y (motivated) McClelland's needs: achievement, affiliation, power Ouchi's Theory Z: participative employ 5 power types of PM: Penalty Expert Referent Formal Reward Problem Solving: confront is best Halo effect: personal attributes influences decision if good at A, then likely good at B Procurement PTA = ((CP-TP)/BS) + target cost CP -ceiling price, TP - target price BS - buyer share Seller Risk Buyer

Cost CV = EV - AC CPI = EV/AC SV = EV - PV SPI = EV/PV TCPI = (BAC - EV)/(BAC - AC) EAC = BAC/CPI ETC = (BAC - EV)/CPI = EAC - AC VAC = BAC - EAC EAC = AC + BAC -EV ROM = -50% to +50% OOM = -25% to +25% Budget = -10% to +25% Definitive = -5% to +10% Earned Value (EV)= % complete x BAC Present Value (PV)= FV/(1 + i)n Future Value (FV)=PV(1 + i) Communications Channels = (n(n-1))/2 PM spends 90% of time communicating 55% of communication is non-verbal Other 5 types of organizations: Functional Weak matrix Balanced matrix Strong Matrix Projectized
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Quality 1 sigma = 68.26% 2 sigma = 95.46% 3 sigma = 99.73% 6 sigma = 99.9997% Ishikawa = cause/effect = fishbone Crosby - zero defects Deming - 14 principles TQM & PDCA cycle 85% issues are mgmt issues Juran - fitness for use; grade vs. quality

Risk risk types: pure & business Risk responses: Share (+risk) Exploit (+risk) Enhance (+risk) Avoid (-risk) Transfer (-risk) Mitigate (-risk) Accept (+/-risk) EMV = Probability x impact EMV: Expected Monetary Value SWOT: strengths, weaknesses, opportunities, threats Decision Trees

FP FPIF FPEA CPAF CPIF CPFF CPPC Contract type: