Appendix: Internal and External Communication Log: Operation Management

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Operation Management

Appendix: Internal and External Communication Log Internal Communication Participants Venue Issues Discussed Outcomes

Date of Meeting Nov21th

All

Library

Appointment for the visit Formal preparation of the questions to be asked in the visit

Design of the Questionnaire Relevant responsibilities assigned in context to particular tasks Detailed study and discussion on OM decisions Incorporation of results in the report

Nov27th

All

Library

Details regarding the visit Location Supply Chain Inventory Layout Design

Dec 12th

All

Library

Communication and operational loopholes identification Human Resource Job Design

Assignment of tasks and duties Scheduling and maintenance section of the report discussed in detail and the outcomes incorporated in the report

Dec 19th

All

Library

Discussion on progress

Deadlines met

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Operation Management

External Communication Participants Venue Issues Discussed Outcomes

Date of Meeting Non 25th

All Group members and KSR Officials

KSR Factory

Met with the KSR officials Asked formal questions regarding Location, Layout, Supply chain management.

Design of OM decisions Relevant recommendations were purposed.

Dec 9th

All Group members and KSR Officials

KSR Factory

Met with officials to clarify ambiguities regarding layout decisions. Discussion about scheduling and maintenance.

Detailed study and discussion on These OM decisions Decision to include it in the report.

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