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Positioning:

Positioning is not what you do to


a product,Positioning is what you
do to the mind of the Prospect.

Differentiation: To design
Meaningful differences to distinguish
The company’s offering from
competitors’ offerings.
Product Differentiation:
• Form • Design

• Features
• Size of Package

• Product Quality
• Durability
• Ease of Reparability
Service Differentiation:
• Ordering ease
• Delivery

• Installation
Service Differentiation
(Cont.):
• Guaranty/Warranty
• Financial
Arrangements

• Customer Training
• After sales service
Personnel Differentiation:
• Competence, Courteous, Credibility,
Responsiveness, Reliability &
Communication skills.
Channel
Differentiation:
• Direct sales

• Wide presence
Image Differentiation:

• Logos/Symbols • Company’s
Management
Image Differentiation (Cont.):

• Atmosphere
• Events

• Media
Positioning should be:

• Important
• Distinctive
• Superior
• Preemptive
• Affordable
• Profitable
Positioning Pit Falls:

• Under positioning
• Over positioning
• Confused Positioning
• Doubtful Positioning

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