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  • The Juran Trilogy: Edit Cost of Poor Quality Cross-Functional Management

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    Joseph M. Juran developed the "Juran trilogy", an approach to cross-functional management composed of three processes: quality planning, quality control, and quality improvement. Without change, there is constant waste, change causes increased costs, but after improvement, margins increase and costs are recouped. The trilogy focuses on reducing waste and costs through planning, controlling, and continuously improving quality.

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    Joseph M. Juran developed the "Juran trilogy", an approach to cross-functional management composed of three processes: quality planning, quality control, and quality improvement. Without change, there is constant waste, change causes increased costs, but after improvement, margins increase and costs are recouped. The trilogy focuses on reducing waste and costs through planning, controlling, and continuously improving quality.

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    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    Download as pdf or txt
    10 views1 page

    The Juran Trilogy: Edit Cost of Poor Quality Cross-Functional Management

    Uploaded by

    Scorpian Mounieh
    Joseph M. Juran developed the "Juran trilogy", an approach to cross-functional management composed of three processes: quality planning, quality control, and quality improvement. Without change, there is constant waste, change causes increased costs, but after improvement, margins increase and costs are recouped. The trilogy focuses on reducing waste and costs through planning, controlling, and continuously improving quality.

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    12/8/13

    Joseph M. Juran - Wikipedia, the free encyclopedia

    The Juran trilogy

    [edit]

    Juran was one of the first to write about the cost of poor quality.[11] This was illustrated by his "Juran trilogy", an approach to cross-functional management, which is composed of three managerial processes: quality planning, quality control and quality improvement. Without change, there will be a constant waste, during change there will be increased costs, but after the improvement, margins will be higher and the increased costs get recouped.

    en.wikipedia.org/wiki/Joseph_M._Juran#Management_theory

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