Creating sustainable, equitable and economically vibrant cities

Best Practices Practices-Reforms

Reform State Implementation

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e-Governance
Kolkata, West Bengal

E-Governance Governance implementation at KMC KM has been making good progress: The Central Server has been commissioned in a well designed Data Centre completely owned and managed by the Corporation. 80 major city offices have been centrally connected through dedicated links and all these offices have access to the MAS (Municipal Administration System) Software. 15 borough offices have ve full-fledged full Video Conferencing facilities with Central Municipal Office. A Disaster Recovery Site has been made operational to ensure a smooth running of operations in emergency situations. Assessee-wise wise Property Tax records are 100 percent digitized. Citizens have the provision of getting their property mutations done through the system. Different property demands are generated from the system and sent to the citizens for payment. Issuing computerized birth certificates is possible from any of the 15 Borough B Health Units. Computerized death certificates are distributed from the head office. Building plans are accepted and scrutinized through the system. Completion certificates also provided to citizens through the system. System can issue and renew trade tra licenses. Casual and permanent amusement permissions can be taken online. Land estate online system maintains the survey observation report and generates online demands against the collections made. Market information system maintains the complete information of all Corporation markets and generates payment demands and collects payments across counters The advertisement system maintains an account of all hoardings and allocates and maintains the party details. It also generates demands and collects payments. Online parking system maintains the parking areas across the city. Education department system maintains the school details and mid-day mid day meal records. Bustee Management System tracks the basic details of slums, captures details of work/schemes, maintains intains the receivables against the pay and use of toilets across the city and the basic details of the NGOs associated with the Bustees. Source: Reform Appraisal Report

Best Practices-Reforms