A) MANAGEMENT OF HUMAN RESOURCES

1 2 3

Recruitment Recruitment process of both foreign and local employees

Process of competency evaluation of new employee

Process Process of provision of training to employee Career Career development scheme for employee Industrial attachment

B) CONTROL OF PURCHASING

1 2 3

Supplier Supplier selection and assessment process

Purchasing Purchasing processes (tender and non non-tender)

Inspection Inspection of purchased product Handling Handling of nonconforming purchased product

C) MANAGEMENT OF INFRASTRUCTURE AND WORK ENVIRONMENT Preventive Preventive maintenance (e/g: lift, air air-conditioning, laboratory equipment, school bus, etc) Process of facilities and service requisition Asset Asset management (inventory, handling, storage, disposal) Control Control and monitoring of accommodation and environment (lecture hall, laboratory, library, canteen, sports complex, etc)

1 2 3

1 OF 4

SQC MANAGEMENT SDN. BHD.

D) PROVISION OF SERVICES TO STUDENTS

Process of student admission and registration

Formation of student council, new club, society

Process of handling of student request

Counseling, handling of student disciplinary disciplinary-related issues

Process of loan/ sponsorship application

Process of changing and withdrawing program

Process of handling student insurance claim

Process of planning , preparation, execution and post mortem of Convocation

Alumni management

E) MARKETING

Marketing Marketing planning processes

1 2 3
Corporate Corporate affairs process control Event management

Process Process of handling customer enquiries and feedback

2 OF 4

SQC MANAGEMENT SDN. BHD.

F) ACADEMIC PROGRAM AND CURRICULUM MANAGEMENT

Process of designing and reviewing new curriculum

Process of class scheduling, control of attendance and delivery of teaching

Examination and assessment control

In-Plant Placement (internship)

Process of planning and of control of final year project

G) LIBRARY MANAGEMENT

Handling Handling of new membership application and termination

1
Process Process of handling borrowing and returning

2 3
Inventory control Material Material requisition process

3 OF 4

SQC MANAGEMENT SDN. BHD.

ISO 9001 MANDATORY PROCEDURES

CONTROL OF DOCUMENT

CONTROL OF RECORDS

INTERNAL AUDIT

CONTROL OF NONCONFORMING PRODUCT

CORRECTIVE ACTION

PREVENTIVE ACTION

4 OF 4

SQC MANAGEMENT SDN. BHD.